HP 4410t Service Manual
HP 4410t Mobile Thin Client
Maintenance and Service Guide
Document Part Number: 571223-001
July 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
© Copyright 2009 Hewlett-Packard Development Company, L.P.
Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: July 2009
Document Part Number: 571223-001
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Contents
1 Product description
2 External component identification
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Wireless antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Buttons, switches, and speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
3 Illustrated parts catalog
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Display subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Maintenance and Service Guide iv
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15
Palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18
Solid-state module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22
Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26
USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27
Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28
Heat sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29
Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41
Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–43
Network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44
. . . . . . . . . 4–37
v Maintenance and Service Guide
5 Computer Setup
Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
14.1-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
DVD-ROM drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
7 Screw listing
Phillips PM2.5×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Phillips PM2.5×3.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4
Phillips PM2.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6
Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9
Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10
Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12
Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13
Phillips PM2.0×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Torx T8M2.5×8.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15
Phillips PM2.5×9.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16
Phillips PM2.5×9.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17
Torx T8M2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18
Maintenance and Service Guide vi
8 Connector pin assignments
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6
9 Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
10Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Index
vii Maintenance and Service Guide
Product description
Category Description
Product name HP 4410t Mobile Thin Client
Processors Intel® Celeron® 575 2.00-GHz processor, 1-MB L2 cache, 667-MHz
front side bus (FSB)
Chipset Northbridge: Intel GL40 667-MHz FSB
Southbridge: Intel ICH-9M
Graphics Mobile Intel GMA X4500 HD Universal Memory Architecture (UMA)
integrated with shared video memory (dynamically allocated)
Panel ■ 14.0-in, high-definition (HD, 1366 × 768), AntiGlare, light-emitting
diode (LED) display assembly
■ 16:9 ratio
■ Supports privacy filter
■ Includes 2 WLAN antennas
1
Memory 2 customer-accessible/upgradable memory module slots
Supports the following PC2-6400 configurations at 800 MHz:
■ 2048-MB total system memory (2048 × 1)
■ 1024-MB total system memory (1024 × 1)
Solid-state modules Serial Advanced Technology Attachment (SATA)
Supports the following solid-state modules:
■ 2-GB
■ 1-GB
Optical drive 8X DVD-ROM drive
12.7-mm tray load
SATA
Fixed (removal of 1 screw required)
Customer-accessible
Supports no-optical-drive option
Microphone Integrated microphone
Microphone jack
Audio ADI 1984AJCPZ
Stereo speakers
Headphone jack
Modem High-speed 56K data/fax modem
Modem cable not included
Supports no-modem option
(Continued)
Maintenance and Service Guide 1–1
Product description
Category Description
Ethernet Marvell 88E8072-B1 10/100/1000 Ethernet
Power requirements 65-W HP Smart Adapter
Wireless Integrated WLAN options by way of wireless module
External media cards One ExpressCard slot, supporting optional ExpressCard/34 cards
Ports Audio-in (mono microphone)
S3/S5 wake on LAN (AC mode only)
Ethernet cable not included
6-cell, 2.20-Ah (47-Wh) Li-ion battery
2 wireless antennas built into display assembly
Supports no-WLAN option
Support for the following WLAN formats:
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module
■ Broadcom 4312G 802.11b/g WLAN module
Media Card Reader supporting the following optional digital
card formats:
■ Memory Stick (MS)
■ Memory Stick Pro (MSP)
■ MultiMediaCard (MMC)
■ MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
■ Secure Digital (SD) Memory Card
■ Secure Digital High Capacity (SDHC) Memory Card
■ Secure Digital High Speed (SDHS) Memory Card
■ xD-Picture Card (XD)
■ xD-Picture Card (XD) Type H
■ xD-Picture Card (XD) Type M
Audio-out (stereo headphone)
HDMI
Multi-pin AC power
RJ-11 (modem)
RJ-45 (network)
USB 2.0 (4)
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution
at 75Hz, hot plug/unplug and auto-detect
Keyboard/
pointing devices
Security Security cable slot
Operating system Preinstalled: Microsoft® Windows® Embedded Standard
1–2 Maintenance and Service Guide
Keyboard
TouchPad with 2 TouchPad buttons
Taps enabled by default
Web support: Microsoft Windows Embedded Standard and Microsoft
Windows XPe, Service Pack 3
Components included with the computer may vary by region and model. The illustrations in this chapter identify
the standard features on most computer models.
Top components
Your computer may look slightly different from the illustrations in this section.
✎
Wireless antennas
2
External component identification
Component Description
WLAN antennas (2) Send and receive signals from one or more wireless devices. These antennas
are not visible from the outside of the computer.
For optimal transmission, keep the areas immediately around the
✎
antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the
Safety and Environmental Notices
These notices are located in the printed
Maintenance and Service Guide 2–1
that applies to your country or region.
Getting Started
Regulatory,
guide.
External component identification
Display components
Item Component Description
(1) Internal display switch Turns off the display if the display is closed while the power is on.
(2) Internal microphone Records sound.
2–2 Maintenance and Service Guide
Buttons, switches, and speakers
External component identification
Item Component Description
(1) Speakers (2) Produce sound.
(2) Internal display switch Turns off the display if the display is closed while the power is on.
(3) Info button Launches system information.
(4) Power but ton ■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button to shut down the computer.
■ When the computer is in the Standby state, press the button briefly to
exit Standby.
If the computer has stopped responding, and Windows shutdown procedures
are ineffective, press and hold the power button for at least 5 seconds to turn
off the computer.
To learn more about your power settings and how to change them, select
Start > Control Panel > System and Maintenance > Power Options.
Maintenance and Service Guide 2–3
External component identification
Keys
Item Component Description
(1) esc key Displays system information when pressed in combination with the fn key.
(2) fn key Executes frequently used system functions when pressed in combination with
a function key or the
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in combination with
fn key.
the
esc key.
2–4 Maintenance and Service Guide
Lights
External component identification
Item Component Description
(1) Caps lock light On: Caps lock is on.
(2) Info light ■ On: The computer is on.
■ Blinking (5 times): When the computer is on, press the button to display
system information.
■ Off: The computer is off or in the Standby state.
(3) Power light ■ On: The computer is on.
■ Blinking: The computer is in the Standby state.
■ Off: The computer is off.
Maintenance and Service Guide 2–5
External component identification
Pointing devices
Item Component Description
(1) TouchPad* Moves the pointer, and selects or activates items on the screen.
(2) Left TouchPad button* Functions like the left button on an external mouse.
(3) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers
and Other Hardware > Mouse.
2–6 Maintenance and Service Guide
Front components
Item Component Description
(1) Drive light Blinking: The flash drive or optional optical drive is being accessed.
(2) Wireless button Turns the wireless feature on or off, but does not establish a
(3) Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network
External component identification
wireless connection.
A wireless network must be set up in order to establish a
✎
wireless connection.
(WLAN) device and/or a Bluetooth® device, is on.
■ Amber: All wireless devices are off.
(4) Media Card Reader Supports the following optional digital card formats:
■ Memory Stick (MS)
■ Memory Stick Pro (MSP)
■ MultiMediaCard (MMC)
■ MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
■ Secure Digital (SD) Memory Card
■ Secure Digital High Capacity (SDHC) Memory Card
■ Secure Digital High Speed (SDHS) Memory Card
■ xD-Picture Card (XD)
■ xD-Picture Card (XD) Type H
■ xD-Picture Card (XD) Type M
(5) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,
headphones, ear buds, a headset, or television audio.
(6) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
Maintenance and Service Guide 2–7
External component identification
Left-side components
Item Component Description
(1) ExpressCard slot Supports optional ExpressCards.
(2) Security cable slot Attaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it may not
✎
prevent the computer from being mishandled or stolen.
(3) RJ-45 (network) jack Connects a network cable.
(4) Vent Enables airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(5) External monitor port Connects an external VGA monitor or projector.
(6) HDMI port Connects an optional HDMI device
(7) USB ports (2) Connect optional USB devices.
2–8 Maintenance and Service Guide
Right-side components
Item Component Description
(1) USB ports (2) Connect optional USB devices.
(2) RJ-11 (modem) jack Connects a modem cable.
(3) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs.
(4) Optical drive light (select models only) Blinking: The optical drive is being accessed.
(5) Battery light ■ Amber: A battery is charging.
External component identification
■ Turquoise: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source, the light stays off until the
battery reaches a low battery level.
(6) Power connector Connects an AC adapter.
Maintenance and Service Guide 2–9
External component identification
Bottom components
Item Component Description
(1) Battery release latches (2) Release the battery from the battery bay.
(2) Battery bay Holds the battery.
2–10 Maintenance and Service Guide
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
3
Illustrated parts catalog
Item Component Description
(1) Product name This is the product name affixed to the front of the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n) This number provides specific information about the product’s
hardware components. The part number helps a service
technician determine what components and parts are needed.
(4) Model description This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
(5) Warranty period This number describes the duration of the warranty period for
the computer.
Maintenance and Service Guide 3–1
Illustrated parts catalog
Computer major components
3–2 Maintenance and Service Guide
Illustrated parts catalog
Item Description Spare part number
(1) 14.1-in, SVA, HD, LED display assembly (includes webcam module and cable,
microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)
See “Display subcomponents” on page 3-6 for display assembly internal component spare part information.
✎
(2) Switch cover 535860-001
(3) Keyboard (includes keyboard cable):
■ For use in Brazil 536410-201
■ For use in Bulgaria 536410-261
■ For use in the Czech Republic 536410-221
■ For use in Denmark 536410-081
■ For use in France 536410-051
■ For use in French Canada 536410-121
■ For use in Germany 536410-041
■ For use in Greece 536410-DJ1
■ For use in Hungary 536410-211
■ For use in Iceland 536410-DD1
578180-001
■ For use in Israel 536410-BB1
■ For use in Italy 536410-061
■ For use in Japan 536410-291
■ For use in Latin America 536410-161
■ For use in the Netherlands 536410-B31
■ For use in Norway 536410-091
■ For use in Portugal 536410-131
■ For use in Russia 536410-251
■ For use in Slovakia 536410-231
■ For use in South Korea 536410-AD1
■ For use in Spain 536410-071
■ For use in Sweden and Finland 536410-B71
■ For use in Switzerland 536410-BG1
■ For use in Taiwan 536410-AB1
■ For use in Thailand 536410-281
■ For use in Turkey 536410-141
■ For use in the United States 536410-001
(4) Speakers 536420-001
(5) Top cover 535865-001
(Continued)
Maintenance and Service Guide 3–3
Illustrated parts catalog
Item Description Spare part number
(6) Modem module
The modem module spare part kit does not include a modem module cable. The
✎
modem module cable is included in the Cable Kit, spare part number 536538-001.
Cable Kit, includes: 536538-001
(7a) Modem module cable (includes RJ-11 connector)
(7b) Network cable (includes RJ-45 connector)
(7c) Power connector cable
(7d) USB board and cable
See “Cable Kit” on page 3-7 for more Cable Kit spare part information.
✎
Plastics Kit, includes: 535780-001
(8a) Palm rest (includes TouchPad and TouchPad cable)
(8b) RTC batter y
(8c) Optical drive space saver
See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information.
✎
(9) Solid-state module (includes bracket):
■ 2-GB 578184-001
■ 1-GB 578183-001
(10) WLAN module:
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada,
the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
510100-001
504664-001
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
504664-002
(Continued)
3–4 Maintenance and Service Guide
Illustrated parts catalog
Item Description Spare part number
(10) WLAN module
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(continued)
504593-003
504593-004
(11) Fan (includes replacement thermal material) 535766-001
(12) Heat sink (includes replacement thermal material) 535859-001
(13) Memory modules:
■ 2048-MB (800-MHz, DDR2) 578182-001
■ 1024-MB (800-MHz, DDR2) 578181-001
(14) Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB; includes
replacement thermal material)
(15) Power button board (includes cable) 574514-001
(16) System board (includes replacement thermal material) 578179-001
(17) 6-cell, 2.20-Ah (47-Wh) Li-ion battery 535806-001
(18) Base enclosure (includes 4 rubber feet) 535863-001
Rubber Feet Kit (not illustrated, includes 4 rubber feet) 535793-001
(19) DVD-ROM drive (includes bezel and bracket) 578185-001
537010-001
Maintenance and Service Guide 3–5
Illustrated parts catalog
Display subcomponents
Item Description Spare part number
(1) Display bezel 536422-001
(2) Display hinges (2) 535871-001
(3) Display panel cable 536429-001
Display Cable Kit, includes: 536430-001
(4a) Microphone receiver and cable
(4b) Wireless antenna cable
3–6 Maintenance and Service Guide
Cable Kit
Illustrated parts catalog
Item Description Spare part number
Cable Kit: 536538-001
(1) Network cable (includes RJ-45 connector)
(2) USB board (includes cable)
(3) Power connector cable
(4) Modem module cable (includes RJ-11 connector)
Maintenance and Service Guide 3–7
Illustrated parts catalog
Mass storage devices
Item Description Spare part number
(1) Solid-state module (includes bracket):
■ 2-GB 578184-001
■ 1-GB 578183-001
(2) DVD-ROM drive (includes bezel and bracket) 578185-001
3–8 Maintenance and Service Guide
Plastics Kit
Illustrated parts catalog
Item Description Spare part number
Plastics Kit: 535780-001
(1) Optical drive space saver
(2) RTC battery
(3) Palm rest (includes TouchPad and TouchPad cable)
Maintenance and Service Guide 3–9
Illustrated parts catalog
Miscellaneous parts
Description Spare part number
65-W PFC HP Smart Adapter 463958-001
Power cords:
■ For use in Argentina 490371-D01
■ For use in Australia 490371-011
■ For use in Brazil 490371-201
■ For use in Europe, the Middle East, and Africa 490371-021
■ For use in India 490371-D61
■ For use in Israel 490371-BB1
■ For use in Italy 490371-061
■ For use in Japan 490371-291
■ For use in the People’s Republic of China 490371-AA1
■ For use in South Africa 490371-AR1
■ For use in South Korea 490371-AD1
■ For use in Switzerland 490371-111
■ For use in Taiwan 490371-AB1
■ For use in the United Kingdom and Singapore 490371-031
■ For use in the United States 490371-001
Screw Kit:
■ Phillips PM2.5×11.0 captive screws
■ Phillips PM2.5×9.0 screws
■ Phillips PM2.5×9.0 captive screws
■ Phillips PM2.5×6.0 screws
■ Phillips PM2.5×5.0 screws
■ Phillips PM2.5×3.0 screws
■ Phillips PM2.5×3.0 broadhead screws
■ Phillips PM2.0×7.0 screws
■ Phillips PM2.0×5.0 screws
■ Phillips PM2.0×3.0 screws
■ Torx T8M2.5×8.0 screws
■ Torx T8M2.5×6.0 screws
535870-001
3–10 Maintenance and Service Guide
Sequential part number listing
Spare part number Description
463958-001 65-W PFC HP Smart Adapter
490371-001 Power cord for use in the United States
490371-011 Power cord for use in Australia
490371-021 Power cord for use in Europe, the Middle East, and Africa
490371-031 Power cord for use in the United Kingdom and Singapore
490371-061 Power cord for use in Italy
490371-111 Power cord for use in Switzerland
490371-201 Power cord for use in Brazil
490371-291 Power cord for use in Japan
490371-AA1 Power cord for use in the People’s Republic of China
490371-AB1 Power cord for use in Taiwan
490371-AD1 Power cord for use in South Korea
490371-AR1 Power cord for use in South Africa
490371-BB1 Power cord for use in Israel
Illustrated parts catalog
490371-D01 Power cord for use in Argentina
490371-D61 Power cord for use in India
504593-003 Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
504593-004 Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(Continued)
Maintenance and Service Guide 3–11
Loading...