HP 4410t Service Manual

HP 4410t Mobile Thin Client

Maintenance and Service Guide

Document Part Number: 571223-001

July 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: July 2009 Document Part Number: 571223-001

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

1 Product description

2 External component identification

Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Wireless antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Buttons, switches, and speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Display subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Maintenance and Service Guide iv

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18

Solid-state module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

Heat sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29

Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34

Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41

Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–43

Network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44

. . . . . . . . . 4–37

v Maintenance and Service Guide

5 Computer Setup

Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

14.1-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

DVD-ROM drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

7 Screw listing

Phillips PM2.5×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.5×3.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Phillips PM2.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12

Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

Phillips PM2.0×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14

Torx T8M2.5×8.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

Phillips PM2.5×9.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16

Phillips PM2.5×9.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17

Torx T8M2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18

Maintenance and Service Guide vi

8 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

10Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Index

vii Maintenance and Service Guide

Product description

Category Description

Product name HP 4410t Mobile Thin Client

Processors Intel® Celeron® 575 2.00-GHz processor, 1-MB L2 cache, 667-MHz

front side bus (FSB)

Chipset Northbridge: Intel GL40 667-MHz FSB

Southbridge: Intel ICH-9M

Graphics Mobile Intel GMA X4500 HD Universal Memory Architecture (UMA)

integrated with shared video memory (dynamically allocated)

Panel ■ 14.0-in, high-definition (HD, 1366 × 768), AntiGlare, light-emitting

diode (LED) display assembly

■ 16:9 ratio

■ Supports privacy filter

■ Includes 2 WLAN antennas

Memory 2 customer-accessible/upgradable memory module slots

Supports the following PC2-6400 configurations at 800 MHz:

■ 2048-MB total system memory (2048 × 1)

■ 1024-MB total system memory (1024 × 1)

Solid-state modules Serial Advanced Technology Attachment (SATA)

Supports the following solid-state modules:

■ 2-GB

■ 1-GB

Optical drive 8X DVD-ROM drive

12.7-mm tray load SATA Fixed (removal of 1 screw required) Customer-accessible Supports no-optical-drive option

Microphone Integrated microphone

Microphone jack

Audio ADI 1984AJCPZ

Stereo speakers Headphone jack

Modem High-speed 56K data/fax modem

Modem cable not included Supports no-modem option

(Continued)

Maintenance and Service Guide 1–1

Product description

Category Description

Ethernet Marvell 88E8072-B1 10/100/1000 Ethernet

Power requirements 65-W HP Smart Adapter

Wireless Integrated WLAN options by way of wireless module

External media cards One ExpressCard slot, supporting optional ExpressCard/34 cards

Ports Audio-in (mono microphone)

S3/S5 wake on LAN (AC mode only) Ethernet cable not included

6-cell, 2.20-Ah (47-Wh) Li-ion battery

2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats:

■ Broadcom 4322AGN 802.11a/b/g/n WLAN module

■ Broadcom 4312G 802.11b/g WLAN module

Media Card Reader supporting the following optional digital card formats:

■ Memory Stick (MS)

■ Memory Stick Pro (MSP)

■ MultiMediaCard (MMC)

■ MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)

■ Secure Digital (SD) Memory Card

■ Secure Digital High Capacity (SDHC) Memory Card

■ Secure Digital High Speed (SDHS) Memory Card

■ xD-Picture Card (XD)

■ xD-Picture Card (XD) Type H

■ xD-Picture Card (XD) Type M

Audio-out (stereo headphone) HDMI Multi-pin AC power RJ-11 (modem) RJ-45 (network) USB 2.0 (4) VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution

at 75Hz, hot plug/unplug and auto-detect

Keyboard/ pointing devices

Security Security cable slot

Operating system Preinstalled: Microsoft® Windows® Embedded Standard

1–2 Maintenance and Service Guide

Keyboard TouchPad with 2 TouchPad buttons Taps enabled by default

Web support: Microsoft Windows Embedded Standard and Microsoft Windows XPe, Service Pack 3

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

Top components

Your computer may look slightly different from the illustrations in this section.

✎

Wireless antennas

External component identification

Component Description

WLAN antennas (2) Send and receive signals from one or more wireless devices. These antennas

are not visible from the outside of the computer.

For optimal transmission, keep the areas immediately around the

✎

antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the

Safety and Environmental Notices

These notices are located in the printed

Maintenance and Service Guide 2–1

that applies to your country or region.

Getting Started

Regulatory,

guide.

External component identification

Display components

Item Component Description

(1) Internal display switch Turns off the display if the display is closed while the power is on.

(2) Internal microphone Records sound.

2–2 Maintenance and Service Guide

Buttons, switches, and speakers

External component identification

Item Component Description

(1) Speakers (2) Produce sound.

(2) Internal display switch Turns off the display if the display is closed while the power is on.

(3) Info button Launches system information.

(4) Power but ton ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button to shut down the computer.

■ When the computer is in the Standby state, press the button briefly to

exit Standby.

If the computer has stopped responding, and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings and how to change them, select Start > Control Panel > System and Maintenance > Power Options.

Maintenance and Service Guide 2–3

External component identification

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination with the fn key.

(2) fn key Executes frequently used system functions when pressed in combination with

a function key or the

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in combination with

fn key.

the

esc key.

2–4 Maintenance and Service Guide

Lights

External component identification

Item Component Description

(1) Caps lock light On: Caps lock is on.

(2) Info light ■ On: The computer is on.

■ Blinking (5 times): When the computer is on, press the button to display system information.

■ Off: The computer is off or in the Standby state.

(3) Power light ■ On: The computer is on.

■ Blinking: The computer is in the Standby state.

■ Off: The computer is off.

Maintenance and Service Guide 2–5

External component identification

Pointing devices

Item Component Description

(1) TouchPad* Moves the pointer, and selects or activates items on the screen.

(2) Left TouchPad button* Functions like the left button on an external mouse.

(3) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse.

2–6 Maintenance and Service Guide

Front components

Item Component Description

(1) Drive light Blinking: The flash drive or optional optical drive is being accessed.

(2) Wireless button Turns the wireless feature on or off, but does not establish a

(3) Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network

External component identification

wireless connection.

A wireless network must be set up in order to establish a

✎

wireless connection.

(WLAN) device and/or a Bluetooth® device, is on.

■ Amber: All wireless devices are off.

(4) Media Card Reader Supports the following optional digital card formats:

■ Memory Stick (MS)

■ Memory Stick Pro (MSP)

■ MultiMediaCard (MMC)

■ MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)

■ Secure Digital (SD) Memory Card

■ Secure Digital High Capacity (SDHC) Memory Card

■ Secure Digital High Speed (SDHS) Memory Card

■ xD-Picture Card (XD)

■ xD-Picture Card (XD) Type H

■ xD-Picture Card (XD) Type M

(5) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

headphones, ear buds, a headset, or television audio.

(6) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

Maintenance and Service Guide 2–7

External component identification

Left-side components

Item Component Description

(1) ExpressCard slot Supports optional ExpressCards.

(2) Security cable slot Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

(3) RJ-45 (network) jack Connects a network cable.

(4) Vent Enables airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) External monitor port Connects an external VGA monitor or projector.

(6) HDMI port Connects an optional HDMI device

(7) USB ports (2) Connect optional USB devices.

2–8 Maintenance and Service Guide

Right-side components

Item Component Description

(1) USB ports (2) Connect optional USB devices.

(2) RJ-11 (modem) jack Connects a modem cable.

(3) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs.

(4) Optical drive light (select models only) Blinking: The optical drive is being accessed.

(5) Battery light ■ Amber: A battery is charging.

External component identification

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(6) Power connector Connects an AC adapter.

Maintenance and Service Guide 2–9

External component identification

Bottom components

Item Component Description

(1) Battery release latches (2) Release the battery from the battery bay.

(2) Battery bay Holds the battery.

2–10 Maintenance and Service Guide

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Illustrated parts catalog

Item Component Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician determine what components and parts are needed.

(4) Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

(5) Warranty period This number describes the duration of the warranty period for

the computer.

Maintenance and Service Guide 3–1

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(1) 14.1-in, SVA, HD, LED display assembly (includes webcam module and cable,

microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

See “Display subcomponents” on page 3-6 for display assembly internal component spare part information.

✎

(2) Switch cover 535860-001

(3) Keyboard (includes keyboard cable):

■ For use in Brazil 536410-201

■ For use in Bulgaria 536410-261

■ For use in the Czech Republic 536410-221

■ For use in Denmark 536410-081

■ For use in France 536410-051

■ For use in French Canada 536410-121

■ For use in Germany 536410-041

■ For use in Greece 536410-DJ1

■ For use in Hungary 536410-211

■ For use in Iceland 536410-DD1

578180-001

■ For use in Israel 536410-BB1

■ For use in Italy 536410-061

■ For use in Japan 536410-291

■ For use in Latin America 536410-161

■ For use in the Netherlands 536410-B31

■ For use in Norway 536410-091

■ For use in Portugal 536410-131

■ For use in Russia 536410-251

■ For use in Slovakia 536410-231

■ For use in South Korea 536410-AD1

■ For use in Spain 536410-071

■ For use in Sweden and Finland 536410-B71

■ For use in Switzerland 536410-BG1

■ For use in Taiwan 536410-AB1

■ For use in Thailand 536410-281

■ For use in Turkey 536410-141

■ For use in the United States 536410-001

(4) Speakers 536420-001

(5) Top cover 535865-001

(Continued)

Maintenance and Service Guide 3–3

Illustrated parts catalog

Item Description Spare part number

(6) Modem module

The modem module spare part kit does not include a modem module cable. The

✎

modem module cable is included in the Cable Kit, spare part number 536538-001.

Cable Kit, includes: 536538-001

(7a) Modem module cable (includes RJ-11 connector)

(7b) Network cable (includes RJ-45 connector)

(7c) Power connector cable

(7d) USB board and cable

See “Cable Kit” on page 3-7 for more Cable Kit spare part information.

✎

Plastics Kit, includes: 535780-001

(8a) Palm rest (includes TouchPad and TouchPad cable)

(8b) RTC batter y

(8c) Optical drive space saver

See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information.

✎

(9) Solid-state module (includes bracket):

■ 2-GB 578184-001

■ 1-GB 578183-001

(10) WLAN module:

■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

510100-001

504664-001

■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504664-002

(Continued)

3–4 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(10) WLAN module

■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands,

Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

(continued)

504593-003

504593-004

(11) Fan (includes replacement thermal material) 535766-001

(12) Heat sink (includes replacement thermal material) 535859-001

(13) Memory modules:

■ 2048-MB (800-MHz, DDR2) 578182-001

■ 1024-MB (800-MHz, DDR2) 578181-001

(14) Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB; includes

replacement thermal material)

(15) Power button board (includes cable) 574514-001

(16) System board (includes replacement thermal material) 578179-001

(17) 6-cell, 2.20-Ah (47-Wh) Li-ion battery 535806-001

(18) Base enclosure (includes 4 rubber feet) 535863-001

Rubber Feet Kit (not illustrated, includes 4 rubber feet) 535793-001

(19) DVD-ROM drive (includes bezel and bracket) 578185-001

537010-001

Maintenance and Service Guide 3–5

Illustrated parts catalog

Display subcomponents

Item Description Spare part number

(1) Display bezel 536422-001

(2) Display hinges (2) 535871-001

(3) Display panel cable 536429-001

Display Cable Kit, includes: 536430-001

(4a) Microphone receiver and cable

(4b) Wireless antenna cable

3–6 Maintenance and Service Guide

Cable Kit

Illustrated parts catalog

Item Description Spare part number

Cable Kit: 536538-001

(1) Network cable (includes RJ-45 connector)

(2) USB board (includes cable)

(3) Power connector cable

(4) Modem module cable (includes RJ-11 connector)

Maintenance and Service Guide 3–7

Illustrated parts catalog

Mass storage devices

Item Description Spare part number

(1) Solid-state module (includes bracket):

■ 2-GB 578184-001

■ 1-GB 578183-001

(2) DVD-ROM drive (includes bezel and bracket) 578185-001

3–8 Maintenance and Service Guide

Plastics Kit

Illustrated parts catalog

Item Description Spare part number

Plastics Kit: 535780-001

(1) Optical drive space saver

(2) RTC battery

(3) Palm rest (includes TouchPad and TouchPad cable)

Maintenance and Service Guide 3–9

Illustrated parts catalog

Miscellaneous parts

Description Spare part number

65-W PFC HP Smart Adapter 463958-001

Power cords:

■ For use in Argentina 490371-D01

■ For use in Australia 490371-011

■ For use in Brazil 490371-201

■ For use in Europe, the Middle East, and Africa 490371-021

■ For use in India 490371-D61

■ For use in Israel 490371-BB1

■ For use in Italy 490371-061

■ For use in Japan 490371-291

■ For use in the People’s Republic of China 490371-AA1

■ For use in South Africa 490371-AR1

■ For use in South Korea 490371-AD1

■ For use in Switzerland 490371-111

■ For use in Taiwan 490371-AB1

■ For use in the United Kingdom and Singapore 490371-031

■ For use in the United States 490371-001

Screw Kit:

■ Phillips PM2.5×11.0 captive screws

■ Phillips PM2.5×9.0 screws

■ Phillips PM2.5×9.0 captive screws

■ Phillips PM2.5×6.0 screws

■ Phillips PM2.5×5.0 screws

■ Phillips PM2.5×3.0 screws

■ Phillips PM2.5×3.0 broadhead screws

■ Phillips PM2.0×7.0 screws

■ Phillips PM2.0×5.0 screws

■ Phillips PM2.0×3.0 screws

■ Torx T8M2.5×8.0 screws

■ Torx T8M2.5×6.0 screws

535870-001

3–10 Maintenance and Service Guide

Sequential part number listing

Spare part number Description

463958-001 65-W PFC HP Smart Adapter

490371-001 Power cord for use in the United States

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe, the Middle East, and Africa

490371-031 Power cord for use in the United Kingdom and Singapore

490371-061 Power cord for use in Italy

490371-111 Power cord for use in Switzerland

490371-201 Power cord for use in Brazil

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People’s Republic of China

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

Illustrated parts catalog

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

504593-003 Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the U.S. Virgin Islands

504593-004 Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

(Continued)

Maintenance and Service Guide 3–11

Illustrated parts catalog

Spare part number Description

504664-001 Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,

504664-002 Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

510100-001 Modem module

Puerto Rico, the United States, and the U.S. Virgin Islands

The modem module spare part kit does not include a modem module cable. The modem

✎

module cable is included in the Cable Kit, spare part number 536538-001.

535766-001 Fan (includes replacement thermal material)

535780-001 Plastics Kit

See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information.

✎

535793-001 Rubber Feet Kit (includes 4 rubber feet)

535806-001 6-cell, 2.20-Ah (47-Wh) Li-ion battery

535859-001 Heat sink (includes replacement thermal material)

535860-001 Switch cover

535863-001 Base enclosure (includes 4 rubber feet)

535865-001 Top cover

535870-001 Screw Kit

535871-001 Display hinges

536410-001 Keyboard for use in the United States

536410-041 Keyboard for use in Germany

(Continued)

3–12 Maintenance and Service Guide

Spare part number Description

536410-051 Keyboard for use in France

536410-061 Keyboard for use in Italy

536410-071 Keyboard for use in Spain

536410-081 Keyboard for use in Denmark

536410-091 Keyboard for use in Norway

536410-121 Keyboard for use in French Canada

536410-131 Keyboard for use in Portugal

536410-141 Keyboard for use in Turkey

536410-161 Keyboard for use in Latin America

536410-201 Keyboard for use in Brazil

536410-211 Keyboard for use in Hungary

536410-221 Keyboard for use in the Czech Republic

536410-231 Keyboard for use in Slovakia

536410-251 Keyboard for use in Russia

536410-261 Keyboard for use in Bulgaria

Illustrated parts catalog

536410-281 Keyboard for use in Thailand

536410-291 Keyboard for use in Japan

536410-AB1 Keyboard for use in Taiwan

536410-AD1 Keyboard for use in South Korea

536410-B31 Keyboard for use in the Netherlands

536410-B71 Keyboard for use in Sweden and Finland

536410-BB1 Keyboard for use in Israel

536410-BG1 Keyboard for use in Switzerland

536410-DD1 Keyboard for use in Iceland

536410-DJ1 Keyboard for use in Greece

536420-001 Speakers

536422-001 Display bezel

536429-001 Display panel cable

536430-001 Display Cable Kit (includes microphone receiver and cable, and wireless antenna cable)

536538-001 Cable Kit

See “Cable Kit” on page 3-7 for more Cable Kit spare part information.

✎

(Continued)

Maintenance and Service Guide 3–13

Illustrated parts catalog

Spare part number Description

537010-001 Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB; includes replacement

574514-001 Power button board (includes cable)

578179-001 System board (includes replacement thermal material)

578180-001 14.1-in, SVA, HD, LED display assembly (includes webcam module and cable, microphone and

578181-001 1024-MB memory module (800-MHz, DDR2)

578182-001 2048-MB memory module (800-MHz, DDR2)

578183-001 1-GB solid-state module (includes bracket)

578184-001 2-GB solid-state module (includes bracket)

578185-001 DVD-ROM drive (includes bezel and bracket)

thermal material)

cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

3–14 Maintenance and Service Guide

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

■ Flat-bladed screwdriver

■ Phillips P0 and P1 screwdrivers

■ Torx T8 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)

✎

away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when

handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the

reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide 4–1

Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a

drive, or loss of information, observe these precautions:

■ Before removing or inserting a solid-state module or optical drive, shut down the computer.

■ Before handling a solid-state module or optical drive, be sure that you are discharged of static electricity. While

handling a solid-state module or optical drive, avoid touching the connector.

■ Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed.

■ Handle solid-state modules or optical drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping solid-state modules or optical drives from any height onto any surface.

■ After removing a solid-state module or optical drive, place it in a static-proof bag.

■ Avoid exposing a solid-state module to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a solid-state module or optical drive to temperature extremes or liquids.

■ If a solid-state module or optical drive must be mailed, place the solid-state module or optical drive in a bubble

pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle. Or, the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe

these precautions:

■ Keep components in their electrostatic-safe containers until you are ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in

this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■ If you remove a component, place it in an electrostatic-safe container.

4–2 Maintenance and Service Guide

Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep ESD-sensitive parts in their containers until they arrive at static-free workstations.

■ Place items on a grounded surface before removing them from their containers.

■ Always be properly grounded when touching a component or assembly.

■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

10% 40% 55%

■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment

used for moving materials is wired to ground, and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these workstation grounding guidelines:

■ Cover the workstation with approved static-shielding material.

■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and

equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items

only at static-free workstations.

■ Avoid contact with pins, leads, or circuitry.

■ Turn off power and input signals before inserting or removing connectors or test equipment.

Maintenance and Service Guide 4–3

Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a

minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at

standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

■ Antistatic tape

■ Antistatic smocks, aprons, and sleeve protectors

■ Conductive bins and other assembly or soldering aids

■ Nonconductive foam

■ Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

■ Field service kits

■ Static awareness labels

■ Material-handling packages

■ Nonconductive plastic bags, tubes, or boxes

■ Metal tote boxes

■ Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

4–4 Maintenance and Service Guide

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 84 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Removal and replacement procedures

Item Component Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician determine what components and parts are needed.

(4) Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

(5) Warranty period This number describes the duration of the warranty period for

the computer.

Maintenance and Service Guide 4–5

Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 535793-001. There are 4 rubber feet that attach to the base enclosure in the locations shown in the following illustration.

4–6 Maintenance and Service Guide

Battery

Removal and replacement procedures

Spare part

Description

6-cell, 2.20-Ah (47-Wh) Li-ion battery 535806-001

number

Before removing the battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latches 1 to release the battery.

3. Remove the battery 2.

Install the battery by inserting it into the battery bay until you hear a click.

Maintenance and Service Guide 4–7

Removal and replacement procedures

Switch cover

Description

Switch cover 535860-001

Before removing the switch cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the switch cover:

1. Remove the following screws:

❏ Two Phillips PM2.5×5.0 screws 1

❏ Two Phillips PM2.5×3.0 broadhead screws 2

❏ Two Phillips PM2.5×3.0 screws 3

Spare part number

4–8 Maintenance and Service Guide

2. Turn the computer display-side up with the front toward you.

3. Open the computer as far as possible.

4. Slide the switch cover 1 back, and then remove it 2.

Reverse this procedure to install the switch cover.

Keyboard

Removal and replacement procedures

For use in country or region:

■ Brazil 536410-201 ■ The Netherlands 536410-B31

■ Bulgaria 536410-261 ■ Norway 536410-091

■ The Czech Republic 536410-221 ■ Portugal 536410-131

■ Denmark 536410-081 ■ Russia 536410-251

■ France 536410-051 ■ Slovakia 536410-231

■ French Canada 536410-121 ■ South Korea 536410-AD1

■ Germany 536410-041 ■ Spain 536410-071

■ Greece 536410-DJ1 ■ Sweden and Finland 536410-B71

■ Hungary 536410-211 ■ Switzerland 536410-BG1

■ Iceland 536410-DD1 ■ Taiwan 536410-AB1

■ Israel 536410-BB1 ■ Thailand 536410-281

■ Italy 536410-061 ■ Turkey 536410-141

■ Japan 536410-291 ■ The United States 536410-001

■ Latin America 536410-161

Spare part number

For use in country or region:

Spare part number

Before removing the keyboard, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the switch cover (see “Switch cover” on page 4-8).

Maintenance and Service Guide 4–9

Removal and replacement procedures

Remove the keyboard:

1. Remove the three Phillips PM2.5×5.0 screws that secure the keyboard to the computer.

2. Slide the keyboard 1 toward the display.

3. Lift the keyboard 2 until it rests just above the computer.

4. Swing the left side of the keyboard 3 up and to the right until it rests upside down next to the computer.

4–10 Maintenance and Service Guide

Removal and replacement procedures

5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable 2 from the system board.

6. Remove the keyboard.

Reverse this procedure to install the keyboard.

Maintenance and Service Guide 4–11

Removal and replacement procedures

Memory module

Description

■ 2048-MB memory module (800-MHz, DDR2) 578182-001

■ 1024-MB memory module (800-MHz, DDR2) 578181-001

Before removing the memory module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the switch cover (see “Switch cover” on page 4-8).

6. Remove the keyboard (see “Keyboard” on page 4-9).

Remove the memory module:

Spare part number

The top memory module slot is for expansion memory, and the bottom slot is for primary memory.

✎

1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The edge of the module opposite the slot rises away from the computer.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on

the memory module.

2. Grasp the edge of the memory module 2, and gently pull it out of the memory module slot.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory

✎

module slot.

Reverse this procedure to install a memory module.

4–12 Maintenance and Service Guide

Optical drive

Description

DVD-ROM drive (includes bezel and bracket) 578185-001

Before removing the optical drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the switch cover (see “Switch cover” on page 4-8).

6. Remove the keyboard (see “Keyboard” on page 4-9).

Remove the optical drive:

1. Position the computer with the right side toward you.

2. Remove the Phillips PM2.5×6.0 screw 1 that secures the optical drive to the computer.

Removal and replacement procedures

Spare part number

3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access 2, and then press the tab to the right to release the optical drive from the computer.

4. Remove the optical drive 3 from the optical drive bay.

Maintenance and Service Guide 4–13

Removal and replacement procedures

5. If it is necessary to replace the optical drive bracket, follow these steps:

a. Position the optical drive with the rear toward you.

b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive.

c. Remove the optical drive bracket 2.

Reverse this procedure to reassemble and install the optical drive.

4–14 Maintenance and Service Guide

Speakers

Description

Speakers 536420-001

Before removing the speakers, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the switch cover (see “Switch cover” on page 4-8).

6. Remove the keyboard (see “Keyboard” on page 4-9).

Remove the speakers:

1. Disconnect the speaker cable 1 from the system board.

2. Remove the four Phillips PM2.5×3.0 screws 2 that secure the speakers to the base enclosure.

Removal and replacement procedures

Spare part number

unplugging the AC adapter from the computer.

3. Remove the speakers 3.

Reverse this procedure to install the speakers.

Maintenance and Service Guide 4–15

Removal and replacement procedures

Palm rest

The palm rest is included in the Plastics Kit, spare part number 535780-001. The palm rest includes the

✎

TouchPad and TouchPad cable.

Before removing the palm rest, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the switch cover (see “Switch cover” on page 4-8).

6. Remove the keyboard (see “Keyboard” on page 4-9).

Remove the palm rest:

1. Remove the three Phillips PM2.5×3.0 broadhead screws 1 that secure the palm rest to the top cover.

2. Slide the palm rest 2 toward the display, and then lift the palm rest 3 as far as the TouchPad cable allows.

4–16 Maintenance and Service Guide

Removal and replacement procedures

3. Release the ZIF connector 1 to which the TouchPad cable is attached, and then disconnect the TouchPad cable 2 from the system board.

Reverse this procedure to install the palm rest.

Maintenance and Service Guide 4–17

Removal and replacement procedures

WLAN module

Description

Spare part number

Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

504664-001

504664-002

504593-003

Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504593-004

4–18 Maintenance and Service Guide

Removal and replacement procedures

Before removing the WLAN module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Palm rest (see “Palm rest” on page 4-16)

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized

for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN

✎

antenna cable is connected to the WLAN module “Aux” terminal.

2. Remove the two Phillips PM2.5×3.0 screws 2 that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)

3. Remove the WLAN module 3 by pulling it away from the slot at an angle.

WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into

✎

the WLAN module slot.

Reverse this procedure to install the WLAN module.

Maintenance and Service Guide 4–19

Removal and replacement procedures

Solid-state module

The solid-state module spare part kit includes a solid-state bracket.

✎

Description

■ 2-GB solid-state module 578184-001

■ 1-GB solid-state module 578183-001

Before removing the solid-state module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

Spare part number

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Palm rest (see “Palm rest” on page 4-16)

Remove the solid-state module:

1. Remove the two Phillips PM2.0×5.0 screws 1 that secure the solid-state module cover to the computer.

2. Loosen the Phillips PM2.5×11.0 captive screw 2 that secures the solid-state module cover to the computer.

3. Grasp the Mylar tab on the solid-state module, and slide the solid-state module 3 to the right to disconnect it from the system board.

4. Remove the solid-state module 4.

4–20 Maintenance and Service Guide

Removal and replacement procedures

5. If it is necessary to replace the solid-state module bracket, follow these steps:

a. Turn the solid-state module upside down.

b. Remove the four Phillips PM2.0×7.0 screws 1 that secure the solid-state module to the bracket.

c. Lift the solid-state module 2 straight up to remove it from the bracket.

Reverse this procedure to reassemble and install the solid-state module.

Maintenance and Service Guide 4–21

Removal and replacement procedures

Top cover

Description

Top cover 535865-001

Before removing the top cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

Spare part number

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

Remove the top cover:

1. Disconnect the display panel cable 1 from the system board.

2. Disconnect the microphone cable 2 from the system board, and then release the microphone cable from the clips 3 and routing channel built into the top cover.

3. Release the wireless antenna cables from the clips 4 and routing channel built into the top cover.

4–22 Maintenance and Service Guide

Removal and replacement procedures

4. Release the ZIF connector 1 to which the power button board cable is attached, and then disconnect the power button board cable 2 from the system board.

5. Remove the 19 Torx T8M2.5×8.0 screws that secure the top cover to the base enclosure.

6. Lift the rear edge of the top cover 1 until it disengages from the base enclosure. Callout 2 identifies the locations where the top cover more securely connects to the base enclosure. If necessary, apply additional upward and outward pressure at these points to disengage the top cover.

7. Remove the top cover 3.

Reverse this procedure to install the top cover.

Maintenance and Service Guide 4–23

Removal and replacement procedures

Modem module

The modem module spare part kit does not include a modem module cable. The modem module cable is

✎

included in the Cable Kit, spare part number 536538-001. See “Modem module cable” on page 4-28 for modem module cable removal information.

Description

Modem module 510100-001

Before removing the modem module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

Spare part number

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

4–24 Maintenance and Service Guide

Removal and replacement procedures

Remove the modem module:

1. Remove the two Phillips PM2.5×3.0 screws 1 that secure the modem module to the system board.

2. Lift the modem module 2 away from the system board to disconnect it.

3. Disconnect the modem module cable 3 from the modem module.

4. Remove the fingerprint modem module.

Reverse this procedure to install the modem module.

Maintenance and Service Guide 4–25

Removal and replacement procedures

RTC battery

The RTC battery is included in the Plastics Kit, spare part number 535780-001.

✎

Before removing the RTC battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

Remove the RTC battery:

» Remove the RTC battery from the socket on the system board.

Reverse this procedure to install the RTC battery.

4–26 Maintenance and Service Guide

USB board

The USB board and cable are included in the Cable Kit, spare part number 536538-001.

✎

Before removing the USB board and cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

Removal and replacement procedures

Remove the USB board and cable:

1. Disconnect the USB board cable 1 from the system board.

2. Release the USB board cable from the clips 2 built into the base enclosure.

3. Remove the Phillips PM2.5×3.0 screw 3 and the Phillips PM2.5×9.0 screw 4 that secure the USB board to the base enclosure.

4. Remove the USB board and cable 5.

Reverse this procedure to install the USB board and cable.

Maintenance and Service Guide 4–27

Removal and replacement procedures

Modem module cable

The modem module cable is included in the Cable Kit, spare part number 536538-001.

✎

Before removing the modem module cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

Remove the modem module cable:

1. Disconnect the modem module cable 1 from the modem module.

2. Release the modem module cable 2 from the clips built into the base enclosure.

3. Release the RJ-11 connector 3 from the clip built into the base enclosure.

4. Remove the modem module cable.

Reverse this procedure to install the modem module cable.

4–28 Maintenance and Service Guide

Heat sink

The heat sink spare part kit includes replacement thermal material.

✎

Description

Heat sink 535859-001

Before removing the heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

Removal and replacement procedures

Spare part number

unplugging the AC adapter from the computer.

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

Maintenance and Service Guide 4–29

Removal and replacement procedures

Remove the heat sink:

1. Disconnect the fan cable 1 from the system board.

2. Following the sequence stamped into the heat sink, loosen the five Phillips PM2.5×9.0 captive screws 2 that secure the heat sink to the system board.

3. Remove the heat sink 3.

Due to the adhesive quality of the thermal material located between the heat sink and system board components,

✎

it may be necessary to move the heat sink from side to side to detach it.

4–30 Maintenance and Service Guide

Removal and replacement procedures

The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time

✎

the heat sink is removed:

■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it.

■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.

Replacement thermal material is included with all system board, heat sink, and processor spare part kits.

When replacing the heat sink, be sure to remove the fan from the defective heat sink and install it on the

✎

replacement heat sink. See “Fan” on page 4-32 for fan removal instructions.

Reverse this procedure to install the heat sink.

Maintenance and Service Guide 4–31

Removal and replacement procedures

Fan

The fan spare part kit includes replacement thermal material.

✎

Description

Fan 535766-001

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The

✎

computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

Spare part number

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

h. Heat sink (see “Heat sink” on page 4-29)

4–32 Maintenance and Service Guide

Removal and replacement procedures

Remove the fan:

1. Remove the three Phillips PM2.0×3.0 screws 1 that secure the fan to the heat sink.

2. Remove the fan 2.

Reverse this procedure to install the fan.

Maintenance and Service Guide 4–33

Removal and replacement procedures

Processor

The processor spare part kit includes replacement thermal material.

✎

Description

Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB) 537010-001

Before removing the processor, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

Spare part number

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

h. Heat sink (see “Heat sink” on page 4-29)

4–34 Maintenance and Service Guide

Removal and replacement procedures

Remove the processor:

1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise, until you hear a click.

2. Lift the processor 2 straight up and remove it.

When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4

✎

embossed on the processor socket.

Reverse this procedure to install the processor.

Maintenance and Service Guide 4–35

Removal and replacement procedures

Power button board

Description

Power button board (includes cable) 574514-001

Before removing the power button board and cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

Spare part number

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

Remove the power button board and cable:

1. Detach the power button board from the base enclosure. The power button board is attached to the base enclosure with double-sided tape.

2. Remove the power button board and cable.

Reverse this procedure to install the power button board and cable.

4–36 Maintenance and Service Guide

Display assembly

Description

Removal and replacement procedures

Spare part number

14.1-in, SVA, HD, LED display assembly (includes webcam module and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

Before removing the display assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

Remove the display assembly:

578180-001

CAUTION: Support the display assembly when removing the following screws. Failure to support the display

assembly can result in damage to the display assembly and other computer components.

1. Remove the three Phillips PM2.5×5.0 screws 1 that secure the display assembly to the computer.

2. Lift the display assembly 2 straight up and remove it.

Maintenance and Service Guide 4–37

Removal and replacement procedures

3. If it is necessary to replace the display bezel or any of the display assembly internal components:

a. Remove the eight rubber screw covers 1 and 2.

The rubber screw covers 1 on the top edge of the display bezel are larger than the rubber screw

✎

covers 2 on the bottom edge of the display bezel.

b. Remove the four Torx T8M2.5×6.0 screws 1 and the four Phillips PM2.5×5.0 screws 2 that secure the

display bezel to the display assembly.

4–38 Maintenance and Service Guide

Removal and replacement procedures

c. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display

bezel until the bezel disengages from the display enclosure.

d. Remove the display bezel 4.

4. If it is necessary to replace the display hinges:

a. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure.

b. Release the display panel 2 by lifting the bottom edge of the display panel.

Maintenance and Service Guide 4–39

Removal and replacement procedures

c. Remove the display panel from the display enclosure.

d. Remove the six Phillips PM2.0×3.0 screws 1 that secure the display hinges to the display panel.

e. Remove the display hinges 2 from the display panel. The display hinges are available using spare part

number 535871-001.

5. If it is necessary to replace the webcam module cable, release the webcam module cable 1 from the clips and routing channels 2 built into the display enclosure, and then remove the cable 3. The webcam module cable is included in the Display Cable Kit, spare part number 536430-001.

Reverse this procedure to reassemble and install the display assembly.

4–40 Maintenance and Service Guide

System board

The system board spare part kit includes replacement thermal material.

✎

Description

System board 578179-001

Before removing the system board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

Removal and replacement procedures

Spare part number

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

h. Heat sink (see “Heat sink” on page 4-29)

i. Display assembly (see “Display assembly” on page 4-37)

When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:

■ Memory modules (see “Memory module” on page 4-12)

■ WLAN module (see “WLAN module” on page 4-18)

■ Modem module (see “Modem module” on page 4-24)

■ RTC battery (see “RTC battery” on page 4-26)

■ Processor (see “Processor” on page 4-34)

■ Power connector cable (see “Power connector cable” on page 4-43)

Maintenance and Service Guide 4–41

Removal and replacement procedures

Remove the system board:

1. Disconnect the network cable 1 and the USB board cable 2 from the system board.

2. Release the power connector 3 from the clip built into the base enclosure.

3. Position the base enclosure with the rear toward you.

4. Flex the right side of the base enclosure 1 outward until the USB connectors and the HDMI connector are clear of the openings in the base enclosure.

5. Lift the rear edge of the system board 2 until it rests at an angle.

6. Remove the system board 3 by sliding it back.

Reverse this procedure to install the system board.

4–42 Maintenance and Service Guide

Power connector cable

The power connector cable is included in the Cable Kit, spare part number 536538-001.

✎

Before removing the power connector cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

Removal and replacement procedures

g. Top cover (see “Top cover” on page 4-22)

h. Heat sink (see “Heat sink” on page 4-29)

i. Display assembly (see “Display assembly” on page 4-37)

j. System board (see “System board” on page 4-41)

Remove the power connector cable:

1. Turn the system board upside down, with the power connector cable toward you.

2. Disconnect the power connector cables 1 and 2 from the system board.

3. Remove the power connector cable.

Reverse this procedure to install the power connector cable.

Maintenance and Service Guide 4–43

Removal and replacement procedures

Network cable

The network cable is included in the Cable Kit, spare part number 536538-001.

✎

Before removing the network cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Switch cover (see “Switch cover” on page 4-8)

b. Keyboard (see “Keyboard” on page 4-9)

c. Optical drive (see “Optical drive” on page 4-13)

d. Speakers (see “Speakers” on page 4-15)

e. Palm rest (see “Palm rest” on page 4-16)

f. Solid-state module (see “Solid-state module” on page 4-20)

g. Top cover (see “Top cover” on page 4-22)

h. Heat sink (see “Heat sink” on page 4-29)

i. Display assembly (see “Display assembly” on page 4-37)

j. System board (see “System board” on page 4-41)

Remove the network cable:

1. Release the RJ-45 connector 1 from the clip built into the base enclosure.

2. Release the network cable 2 from the base enclosure. The network cable is attached to the base enclosure with double-sided tape.

3. Remove the network cable.

Reverse this procedure to install the network cable.

4–44 Maintenance and Service Guide

Starting Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

Some of the Computer Setup menu items listed in this section may not be supported by your computer.

✎

Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections.

To start Computer Setup, follow these steps:

1. Turn on or restart the computer.

2. Before Windows opens, and while the “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen, press

f10.

Using Computer Setup

Computer Setup

Navigating and selecting in Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.

1. Open Computer Setup by turning on or restarting the computer, and then pressing Based Setup” message is displayed in the lower-left corner of the screen.

Because Computer Setup is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke:

❏ To choose a menu or a menu item, use the arrow keys. ❏ To select an item, press enter. ❏ To close open dialog boxes and return to the main Computer Setup screen, press esc. ❏ To view navigation information, press f1. ❏ To change the language, press f2.

2. Select the File, Security, Diagnostics, or System Configuration menu.

3. To exit Computer Setup, use one of the following methods:

❏ To exit Computer Setup without saving your preferences, use the arrow keys to select File > Ignore

changes and exit. Then follow the instructions on the screen.

❏ To save your preferences and exit Computer Setup, use the arrow keys to select File > Save changes and

exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

f10 while the “F10 = ROM

Maintenance and Service Guide 5–1

Computer Setup

Computer Setup menus

The menu tables in this section provide an overview of Computer Setup options.

Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.

✎

File menu

Select To do this

System Information ■ View identification information for the computer and the

Ignore changes and exit Cancel any changes entered during the current session and

Save changes and exit Save any changes entered during the current session and exit

batteries in the system.

■ View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.

exit Computer Setup.

Computer Setup. Your changes go into effect when the computer restarts.

5–2 Maintenance and Service Guide

Security menu

Some of the menu items listed in this section may not be supported by your computer.

✎

Select To do this

Setup Password Enter, change, or delete a setup password.

Power-On Password Enter, change, or delete a power-on password.

Password Options ■ Enable/disable stringent security.

System IDs Enter a user-defined computer asset tracking number and

Computer Setup

■ Enable/disable the password requirement on computer restart.

ownership tag.

Maintenance and Service Guide 5–3

Computer Setup

Diagnostics menu

Select To do this

Memory Check Run a comprehensive test on system memory.

System Configuration menu

Some of the menu items listed in this section may not be supported by your computer.

✎

Select To do this

Language (or press f2) Change the Computer Setup language.

Boot Options ■ Set an f9, f10, and f12 delay when starting up.

■ Enable/disable CD-ROM boot.

■ Enable/disable floppy boot.

■ Enable/disable internal network adapter boot and set the

boot mode (PXE).

■ Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system.

■ Set the Express Boot Popup delay, in seconds.

■ Set the boot order.

Device Configurations ■ Swap the functions of the

■ Enable/disable USB legacy support. When enabled,

USB legacy support allows the following:

❐ Use of a USB keyboard in Computer Setup, even when

a Windows operating system is not running

❐ Startup from bootable USB devices, including a

hard drive, diskette drive, or optical drive connected by a USB port to the computer

Built-In Device Options ■ Enable/disable embedded WLAN Device Radio.

■ Enable/disable Network Interface Controller (LAN).

■ Enable/disable LAN/WAN switching.

■ Enable/disable Wake on LAN.

■ Enable/disable the optical disc drive.

Port Options ■ Enable/disable the USB port.

■ Enable/disable the ExpressCard slot.

fn key and left ctrl key.

5–4 Maintenance and Service Guide

Computer specifications

Dimensions

Length 23.24 cm 9.15 in

Width 33.60 cm 13.20 in

Height (front to back) 3.10 to 3.58 cm 1.22 to 1.41 in

Weight 1.99 kg 4.31 lbs

Input power

Operating voltage 19.0 V dc @ 4.74 A - 65 W

Operating current 4.74 A

Temperature

Specifications

Metric U.S.

Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

✎

range of temperatures.

Maintenance and Service Guide 6–1

Specifications

14.1-in display specifications

Dimensions

Height 20.83 cm 8.2 in

Width 27.94 cm 11.0 in

Diagonal 35.81 cm 14.1 in

Number of colors Up to 16.8 million

Contrast ratio 250:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.279 × 0.279 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption 4.0 W

Metric U.S.

Viewing angle ±40° horizontal, +120°/-40° vertical (typical)

6–2 Maintenance and Service Guide

DVD-ROM drive specifications

Applicable disc Read: Write:

Access time CD DVD

Random < 110 ms < 130 ms

Cache buffer 2 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD - 9, DVD - 10, DV D -18) , DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Specifications

CD-R and CD-RW

8X DVD 10,800 KB/sec

24X CD-R 3,600 KB/sec

24X CD-RW 3,600 KB/sec

Maintenance and Service Guide 6–3

Specifications

System DMA specifications

Hardware DMA System function

DMA0 Not applicable

DMA1* Not applicable

DMA2* Not applicable

DMA3 Not applicable

DMA4 Direct memory access controller

DMA5* Not applicable

DMA6 Not assigned

DMA7 Not assigned

*ExpressCard controller can use DMA 1, 2, or 5.

6–4 Maintenance and Service Guide

System memory map specifications

Size Memory address System function

640 KB 00000000–0009FFFF Base memory

128 KB 000A0000–000BFFFF Video memory

64 KB 000C0000–000CFFFF Video BIOS

64 KB 000E8000–000FFFFF System BIOS

00100000–XFFFFFFF Extended memory (based on

(X+1)0000000–FEDFFFFF PCI bus

FED00000–FED003FF High precision event timer

FEE01000–FFFFFFFF PCI bus

Specifications

memory installed)

Maintenance and Service Guide 6–5

Specifications

System interrupt specifications

Hardware IRQ System function

IRQ0 System timer

IRQ1 Standard 101-/102-key or Microsoft natural keyboard

IRQ8 System CMOS/real-time clock

IRQ12 Synaptics PS/2 TouchPad

IRQ13 Numeric data processor

IRQ16 Intel ICH9 family USB universal host controller 2937

*IRQ17 High-definition audio controller

IRQ18 Intel ICH9 family USB universal host controller 2939

IRQ19 Intel ICH9 family USB2 enhanced controller 293C

IRQ20 Intel ICH9 family USB2 enhanced controller 293A

Mobile Intel 4 Series express chipset family

Intel ICH9 family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

Intel ICH9 family USB universal host controller 2936

Intel ICH9 family USB universal host controller 2934

IRQ21 Intel ICH9M-E/M SATA AHCI controller

IRQ22 Intel ICH9 family USB universal host controller 2935

*Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial

✎

port may assert IRQ3 or IRQ4.

For operating systems after Windows 2000, APIC (Advanced programming interrupt controller) is used.

✎

6–6 Maintenance and Service Guide

System I/O address specifications

I/O address (hex) System function (shipping configuration)

000–01F DMA controller

020–021 Program interrupt controller

024–025 Program interrupt controller

028–029 Program interrupt controller

02C–03D Program interrupt controller

02E–02F Motherboard resources

030–031 Program interrupt controller

034–035 Program interrupt controller

038–039 Program interrupt controller

03C–03D Program interrupt controller

040–043 System timer

04E–04F Motherboard resources

050–053 System timer

060 Standard 101-/102-key or Microsoft natural keyboard

Specifications

061 Motherboard resources

062 Microsoft ACPI-compliant embedded controller

063 Motherboard resources

064 Standard 101-/102-key or Microsoft natural keyboard

065 Motherboard resources

066 Microsoft ACPI-compliant embedded controller

067 Motherboard resources

070 Motherboard resources

071–077 System CMOS/real-time clock

080 Motherboard resources

081–091 Direct memory access controller

092 Motherboard resources

093–09F Direct memory access controller

0A0–0A1 Program interrupt controller

0A4–0A5 Program interrupt controller

0A8–0A9 Program interrupt controller

0AC–0AD Program interrupt controller

0B0–0B1 Program interrupt controller

0B2–0B3 Motherboard resources

0B4–0B5 Program interrupt controller

0B8–0B9 Program interrupt controller

0BC–0BD Program interrupt controller

(Continued)

Maintenance and Service Guide 6–7

Specifications

I/O address (hex) System function (shipping configuration)

0C0–0DF Direct memory access controller

0F0–0F0 Numeric data processor

0200–027F Motherboard resources

3B0–3BB Mobile Intel 4 Series express chipset family

3C0–3DF Mobile Intel 4 Series express chipset family

400–47F Motherboard resources

4D0–4D1 Programmable interrupt controller

500–57F Motherboard resources

1000–1003 Motherboard resources

1010–101F Motherboard resources

2000–20FF Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

2000–2FFF ICH9 family PCI express root port6-294A

3000–4FFF ICH9 family PCI express root port5-2948

5000–6FFF ICH9 family PCI express root port3-2944

7000–701F ICH9M-E/M SATA AHCI controller

7020–703F ICH9 family USB universal host controller 2936

7040–705F ICH9 family USB universal host controller 2935

7060–707F ICH9 family USB universal host controller 2934

7080–709F ICH9 family USB universal host controller 2939

70A0–70BF ICH9 family USB universal host controller 2938

70C0–70DF ICH9 family USB universal host controller 2937

70E0–70E7 ICH9M-E/M SATA AHCI controller

70E8–70EF ICH9M-E/M SATA AHCI Controller

70F0–70F7 Mobile Intel 4 Series express chipset family

70F8–70FB ICH9M-E/M SATA AHCI controller

70FC–70FF ICH9M-E/M SATA AHCI controller

EF80–EF9F Motherboard resources

FE00–FE0F Motherboard resources

FE80–EF8F Motherboard resources

FFFF Motherboard resources

6–8 Maintenance and Service Guide

This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 535870-001.

Phillips PM2.5×5.0 screw

Screw listing

Color Quantity Length Thread Head diameter

Black 16 5.0 mm 2.5 mm 5.0 mm

Where used: 2 screws that secure the switch cover to the computer

Maintenance and Service Guide 7–1

Screw listing

Where used: 3 screws that secure the keyboard to the computer

Where used: 3 screws that secure the display assembly to the computer

7–2 Maintenance and Service Guide

Where used: 4 screws that secure the display bezel to the display assembly

Where used: 4 screws that secure the display panel to the display enclosure

Screw listing

Maintenance and Service Guide 7–3

Screw listing

Phillips PM2.5×3.0 broadhead screw

Color Quantity Length Thread Head diameter

Black 7 3.0 mm 2.5 mm 7.0 mm

Where used: 4 screws that secure the switch cover to the computer

7–4 Maintenance and Service Guide

Where used: 3 screws that secure the palm rest to the computer

Screw listing

Maintenance and Service Guide 7–5

Screw listing

Phillips PM2.5×3.0 screw

Color Quantity Length Thread Head diameter

Black 11 2.5 mm 3.0 mm 5.0 mm

Where used: 2 screws that secure the switch cover to the computer

7–6 Maintenance and Service Guide

Where used: 4 screws that secure the speakers to the base enclosure

Where used: 2 screws that secure the WLAN module to the computer

Screw listing

Maintenance and Service Guide 7–7

Screw listing

Where used: 2 screws that secure the modem module to the system board

Where used: One screw that secures the USB board to the base enclosure

7–8 Maintenance and Service Guide

Phillips PM2.5×6.0 screw

Color Quantity Length Thread Head diameter

Black 1 6.0 mm 2.5 mm 5.0 mm

Where used: One screw that secures the optical drive to the computer

Screw listing

Maintenance and Service Guide 7–9

Screw listing

Phillips PM2.0×3.0 screw

Color Quantity Length Thread Head diameter

Silver 11 3.0 mm 2.0 mm 4.0 mm

Where used: 2 screws that secure the optical drive bracket to the optical drive

7–10 Maintenance and Service Guide

Where used: 3 screws that secure the fan to the heat sink

Where used: 6 screws that secure the display hinges to the display panel

Screw listing

Maintenance and Service Guide 7–11

HP 4410t Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product description

Top components

Wireless antennas

External component identification

Display components

Buttons, switches, and speakers

Keys

Lights

Pointing devices

Front components

Left-side components

Right-side components

Bottom components

Service tag

Illustrated parts catalog

Computer major components

Display subcomponents

Cable Kit

Mass storage devices

Plastics Kit

Miscellaneous parts

Sequential part number listing

Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Grounding guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Switch cover

Keyboard

Memory module

Optical drive

Speakers

Palm rest

WLAN module

Solid-state module

Top cover

Modem module

RTC battery

USB board

Modem module cable

Heat sink

Processor

Power button board

Display assembly

System board

Power connector cable

Network cable

Starting Computer Setup

Using Computer Setup

Computer Setup

Navigating and selecting in Computer Setup

Computer Setup menus

File menu

Security menu

Diagnostics menu

System Configuration menu

Computer specifications

Specifications

14.1-in display specifications

DVD-ROM drive specifications

System DMA specifications

System memory map specifications

System interrupt specifications

System I/O address specifications

Screw listing