HP (Hewlett-Packard) 432600-002 User Manual

HP Smart Array P800 Controller for HP ProLiant Servers User Guide

Part Number 432600-002 August 2007 (Second Edition)

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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Audience assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Hardware features........................................................................................................................ 5

Main components on the board .................................................................................................................. 5

Controller specifications ............................................................................................................................. 5

Overview of the installation procedure ............................................................................................ 7

Installing the controller in an unconfigured server .......................................................................................... 7

Installing the controller in a previously-configured server................................................................................. 7

Installing the controller hardware.................................................................................................... 9

Preparing the server................................................................................................................................... 9

Installing the controller board...................................................................................................................... 9

Connecting storage devices...................................................................................................................... 10

Connecting internal storage ............................................................................................................ 10

Connecting external storage ...........................................................................................................10

SAS cable part numbers................................................................................................................. 11

Updating the firmware ................................................................................................................ 12

Methods for updating the firmware............................................................................................................ 12

Configuring an array .................................................................................................................. 13

Utilities available for configuring an array.................................................................................................. 13

Setting the boot controller and controller order............................................................................... 14

Setting a controller as the boot controller.................................................................................................... 14

Setting the controller order ....................................................................................................................... 14

Installing device drivers and Management Agents .......................................................................... 16

Installing device drivers............................................................................................................................ 16

Installing Management Agents .................................................................................................................. 16

Upgrading or replacing controller options ..................................................................................... 17

Replacing or adding a battery ..................................................................................................................17

Replacing the cache module or controller ................................................................................................... 21

Replacing, moving, or adding hard drives..................................................................................... 25

Identifying the status of a hard drive .......................................................................................................... 25

Recognizing hard drive failure .................................................................................................................. 26

Effects of a hard drive failure .......................................................................................................... 27

Compromised fault tolerance .......................................................................................................... 27

Recovering from compromised fault tolerance.................................................................................... 27

Replacing hard drives.............................................................................................................................. 28

Factors to consider before replacing hard drives................................................................................28

Automatic data recovery (rebuild).................................................................................................... 29

Upgrading hard drive capacity ....................................................................................................... 31

Moving drives and arrays ........................................................................................................................ 31

Adding drives......................................................................................................................................... 32

Diagnosing array problems.......................................................................................................... 33

Controller board runtime LEDs................................................................................................................... 33

Contents 3

Battery pack LEDs.................................................................................................................................... 34

Diagnostic tools ...................................................................................................................................... 35

Electrostatic discharge................................................................................................................. 37

Preventing electrostatic discharge..............................................................................................................37

Grounding methods to prevent electrostatic discharge.................................................................................. 37

Regulatory compliance notices ..................................................................................................... 38

Federal Communications Commission notice............................................................................................... 38

Modifications.......................................................................................................................................... 38

Cables................................................................................................................................................... 38

Canadian notice ..................................................................................................................................... 38

European Union regulatory notice .............................................................................................................38

BSMI notice............................................................................................................................................ 39

Japanese class A notice ...........................................................................................................................39

Korean class A notice .............................................................................................................................. 39

Battery replacement notice........................................................................................................................ 39

Taiwan battery recycling notice................................................................................................................. 40

Acronyms and abbreviations........................................................................................................ 41

Index......................................................................................................................................... 42

Contents 4

Hardware features

Main components on the board

Item ID Description

1 Connector for SAS miniports 1E and 2E (external), each 4x wide 2 Heartbeat LED (flashes green when operating normally and amber

if the board has failed) 3 Activity LED for external ports 4 SAS port 3I (internal), 4x wide 5 SAS port 4I (internal), 4x wide 6 Cache module (also known as BBWC or array accelerator) 7 Batteries for cache module (Two batteries are normally sufficient,

but a third can be added to provide extra security against loss of

system power.)

Controller specifications

Feature Details

Card type Full-size PCIe Dimensions (excluding bracket) 31.1 cm × 11.1 cm × 1.2 cm (12.3 in × 4.4 in × 0.5 in) Type of drives supported 3 Gb/s SAS or 1.5 Gb/s SATA Maximum power required Approximately 25 W

Hardware features 5

Temperature range Operating, 10° to 55°C (50° to 131°F)

Storage, -30° to 60°C (-22° to 140°F)

Relative humidity (noncondensing)

Operating, 10% to 90%

Storage, 5% to 90% RAID levels supported 0, 1, 1+0, and 5; also 6 if the batteries are used Type of edge connector PCIe x8 PCIe transfer rate Up to 2 GB/s in each direction Number of SAS ports Two internal, two external; each port has four 1x links Maximum number of physical

drives (using all four ports) Maximum number of logical

108 (8 can be connected internally, and a further 100 can be

connected externally by using expanders)

32 drives

Maximum size of a logical drive More than 2 TB SAS transfer rate Up to 1.2 GB/s per port in each direction Spare battery part number 398648-001 Time required to recharge

battery

From 15 minutes to 2 hours, depending on the initial battery charge

level Duration of battery backup More than 2 days if the batteries are fully charged and less than 3

years old Battery life expectancy More than 3 years Cache size 512 MB (48 MB is used by the onboard processor)

For more information about the controller features and specifications, and for information about system requirements, refer to the HP website (http://www.hp.com/products/smartarray

Hardware features 6

Overview of the installation procedure

Installing the controller in an unconfigured server

New HP ProLiant server models autoconfigure when they are powered up for the first time. For more information about the autoconfiguration process, see the server-specific setup and installation guide or the HP ROM-Based Setup Utility User Guide. These guides are available on the server Documentation CD.

IMPORTANT: Do not power up the server until the hardware configuration is satisfactory, as

To install the controller in an unconfigured server:

1. Install the controller hardware ("Installing the controller hardware" on page 9).

2. If necessary, install physical drives.

described in the procedure given in this section.

The number of drives connected to the controller determines the RAID level that is autoconfigured when the server is powered up. For details, see the server-specific setup and installation guide or the HP ROM-Based Setup Utility User Guide.

3. Power up the server. The autoconfiguration process runs.

4. Update the server firmware ("Methods for updating the firmware" on page 12).

5. Update the controller firmware ("Methods for updating the firmware" on page 12).

6. Install the operating system and device drivers ("Installing device drivers" on page 16). Instructions

are provided with the CD that is supplied in the controller kit.

7. (Optional) Create additional logical drives ("Configuring an array" on page 13).

The server is now ready to use.

Installing the controller in a previously-configured server

1. Back up data on the system.

2. Update the server firmware ("Methods for updating the firmware" on page 12).

3. If the new controller will be the boot device, install the device drivers ("Installing device drivers" on

page 16). Otherwise, go directly to step 4.

4. Power down the server.

5. Power down peripheral devices.

6. Unplug the AC power cord from the server.

7. Disconnect peripheral devices.

8. Install the controller hardware ("Installing the controller hardware" on page 9).

9. Connect storage devices to the controller ("Connecting storage devices" on page 10).

Overview of the installation procedure 7

10.

Reconnect peripheral devices and the AC power supply to the server.

11. Power up peripheral devices.

12. Power up the server.

13. Update the controller firmware ("Methods for updating the firmware" on page 12).

14. (Optional) Set this controller as the boot controller using ORCA ("Setting a controller as the boot

controller" on page 14).

15. (Optional) Change the controller boot order using RBSU ("Setting the controller order" on page 14).

16. If the controller will not be the boot device, install the device drivers ("Installing device drivers" on

page 16).

17. If new versions of the Management Agents are available, update the Management Agents

("Installing Management Agents" on page 16).

18. (Optional) Create additional logical drives ("Configuring an array" on page 13).

The server is now ready to use.

Overview of the installation procedure 8

Installing the controller hardware

Preparing the server

1. Back up all data.

2. Close all applications.

3. Power down the server.

CAUTION: In systems that use external data storage, be sure that the server is the first unit to

be powered down and the last to be powered back up. Taking this precaution ensures that the

4. Power down all peripheral devices that are attached to the server.

5. Unplug the AC power cord from the outlet and then from the server.

system does not erroneously mark the drives as failed when the server is powered up.

6. Disconnect all peripheral devices from the server.

Installing the controller board

WARNING: To reduce the risk of personal injury or damage to the equipment, consult the

safety information and user documentation provided with the server before attempting the installation.

Many servers are capable of providing energy levels that are considered hazardous and are intended to be serviced only by qualified personnel who have been trained to deal with these hazards. Do not remove enclosures or attempt to bypass any interlocks that may be provided

1. Remove or open the access panel.

2. Select an available x8 or larger PCIe slot.

3. Remove the slot cover. Save the retaining screw, if one is present.

4. Slide the controller board along the slot alignment guide, if one is present, and press the board

for the purpose of removing these hazardous conditions.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

firmly into the slot so that the contacts on the board edge are properly seated in the system board connector.

5. Secure the controller board in place with the retaining screw. If the slot alignment guide has a latch

(near the rear of the board), close the latch.

6. Connect storage devices to the controller. (For details of the procedure, see "Connecting storage

devices (on page 10).")

7. Close or replace the access panel, and secure it with thumbscrews, if any are present.

Installing the controller hardware 9

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Connecting storage devices

You can connect SAS or SATA drives to the controller internally ("Connecting internal storage" on page

10) or externally ("Connecting external storage" on page 10).

For information about supported drive models, see the controller-specific page on the HP website (http://www.hp.com/products/smartarray

Connecting internal storage

1. Power down the server.

2. Install hard drives, if necessary. If you want to group some of the drives in an array, they must meet

the following criteria:

o They must be of the same type, either all SAS or all SATA. (This controller does not support

parallel SCSI drives.)

o For efficient use of drive space, they must have comparable capacity.

For additional information about drive installation, see the appropriate section in this guide ("Replacing, moving, or adding hard drives" on page 25) and consult the server documentation and the documentation that accompanied the drives.

3. Use the internal wide SAS cable provided with the server to connect the controller to the drives.

o If the drives are hot-plug capable, connect the internal connector of the controller to the SAS

connector on the hot-plug drive cage.

o If the drives are not hot-plug capable, connect the internal connector of the controller to the non-

hot-plug hard drives.

4. Close or replace the access panel, and secure it with thumbscrews, if any are present.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can

5. Power up the server.

lead to thermal damage.

Connecting external storage

1. Power down the server.

2. Connect an external SAS cable to the external port of the controller. a. Pull back the tab on the mini SAS 4x connector on the cable. b. Insert the cable connector into the external port of the controller. c. Release the tab.

3. Connect the other end of the cable to the SAS input connector of the external storage enclosure.

o If the enclosure uses a standard SAS 4x connector, insert the cable connector into the enclosure

connector, and then tighten the lock screws on the cable connector.

Installing the controller hardware 10

If the enclosure uses a mini SAS 4x connector, pull back the tab on the cable connector, insert the cable connector into the enclosure connector, and then release the tab.

4. Power up the enclosure.

5. Power up the server.

SAS cable part numbers

To order additional cables, use the option kit part number.

Approximate cable length

1 m (3 ft) Mini SAS 4x to standard SAS 4x 419570-B21 408908-002 2 m (6 ft) Mini SAS 4x to mini SAS 4x 407339-B21 407344-003 — Mini SAS 4x to standard SAS 4x 419571-B21 408908-003 4 m (13 ft) Mini SAS 4x to mini SAS 4x 432238-B21 407344-004 — Mini SAS 4x to standard SAS 4x 419572-B21 408908-004 6 m (20 ft) Mini SAS 4x to mini SAS 4x 432239-B21 407344-005 — Mini SAS 4x to standard SAS 4x 419573-B21 408908-005

Type of cable Option kit part

number

Cable assembly number

Installing the controller hardware 11

Updating the firmware

Methods for updating the firmware

To update the firmware on the server, controller, or hard drives, use Smart Components. These components are available on the Firmware Maintenance CD. A more recent version of a particular server or controller component might be available on the support page of the HP website (http://www.hp.com/support available from the software and drivers page for storage products (http://www.hp.com/support/proliantstorage

1. Find the most recent version of the component that you require. Components for controller firmware

updates are available in offline and online formats.

2. Follow the instructions for installing the component on the server. These instructions are given with

the CD and are provided on the same Web page as the component.

). Components for controller and hard drive firmware updates are also

3. Follow the additional instructions that describe how to use the component to flash the ROM. These

instructions are provided with each component.

For more information about updating the firmware, refer to the HP ProLiant Storage Firmware

Maintenance User Guide (for controller and hard drive firmware) or the HP Online ROM Flash User Guide (for server firmware).

Updating the firmware 12

Configuring an array

Utilities available for configuring an array

Three utilities are available for configuring an array on an HP Smart Array controller: ORCA, CPQONLIN, and ACU.

• ORCA is a simple utility that is used mainly to configure the first logical drive in a new server before

the operating system is loaded.

• CPQONLIN is a more full-featured utility for online configuration of servers that use Novell NetWare.

• ACU is an advanced utility that enables you to perform many complex configuration tasks.

For more information about the features of these utilities and for instructions for using the utilities, see the Configuring Arrays on HP Smart Array Controllers Reference Guide. This guide is available on the Documentation CD that is provided in the controller kit.

Whichever utility you use, remember the following factors when you build an array:

• All drives in an array must be of the same type (for example, all SAS or all SATA).

• For the most efficient use of drive space, all drives within an array should have approximately the

same capacity. Each configuration utility treats every physical drive in an array as if it has the same capacity as the smallest drive in the array. Any excess capacity of a particular drive cannot be used in the array and so is unavailable for data storage.

• The more physical drives that there are in an array, the greater the probability that the array will

experience a drive failure during any given period. To guard against the data loss that occurs when a drive fails, configure all logical drives in an array with a suitable fault-tolerance (RAID) method.

Configuring an array 13

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