How to use your HP documentation
This guide
Use this guide to quickly and easily set up and install the software for your new HP ScanJet 4300C/3400C scanner. You can find the following information in this guide:
•Opening the box
•System requirements
•Scanner installation
•Front panel
•Troubleshooting
•Specifications
•Regulatory statements
•Service and support
•FCC compliance
•Warranty
How to use your HP documentation 1
Opening the box
What's on the HP Scanning Software CD-ROM
Your HP ScanJet scanner comes with an HP Scanning Software CDROM that includes the following files and programs:
•HP ScanJet scanner installation program (SETUP.EXE)
•HP ScanJet scanning software (HP PrecisionScan LTX, HP ScanJet Copy Utility, OCR Libraries)
•Online Support Supplement file
•Adobe® ActiveShare™ image management and Internet sharing software
•ArcSoft™ PhotoMontage™
•Corel® Print House™ (HP ScanJet 4300C only)
•Trellix Web™ personal Web site creation software
System Requirements
For Windows 95 (parallel scanner only) or Windows 98:
•Pentium computer with 90 MHz processor
•32 MB RAM
•4x CD-ROM speed
•VGA 800 x 600, 16 bit
•100 MB for scanning software (310 MB for solution, including third-party software)
For Windows 2000 (USB scanner only):
•Pentium computer with 166 Mhz processor
•32 MB RAM
•4x CD-ROM speed
•VGA 800 x 600, 16 bit
•100 MB for scanning software (310 MB for solution, including third-party software)
2 Opening the box
Scanner installation
Install the software BEFORE the hardware
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1 |
Close all applications (except Windows). |
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Insert the HPCD-ROM into your CD-ROM drive. The Installer |
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starts. |
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Note |
If the Installer does not start, select Start > Run and type D:\setup.exe |
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where D is the letter of your CD-ROM drive. |
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3 |
Follow the instructions on your PC screen. |
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4 |
For more information, click Registration and Additional Help. |
Installing the scanner
Installing the HP ScanJet scanner is quick and easy. In just a short time, you can scan and copy documents. The steps required to install the scanner are listed below.
1Unlock the scanner by sliding the plastic lock on the bottom of the scanner up to the unlocked position.
2Choose the cable you will use to connect your scanner.
•Two cables have been included with your scanner: a USB cable and a Parallel cable. You will use only ONE of these cables.
•For best performance, connect the USB cable unless:
•You are running Windows 95.
•Your computer does NOT have a USB port.
•You chose parallel during scanning software installation.
WARNING! Only use the power supply, cables, and accessories supplied with this equipment or expressly approved by Hewlett-Packard Company.
Scanner installation 3
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3 Connect your scanner. |
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USB |
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a Connect the USB cable to the USB port on the back of the |
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scanner, then to one of the USB ports on your PC. |
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b Do not connect the parallel cable. |
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Parallel: |
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a Make sure your PC is off. If you do NOT have a printer, go |
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to step d. |
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b Disconnect the printer's parallel cable from the PC. |
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c Connect the printer cable to the scanner's parallel port. |
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d Use the parallel cable that came with the scanner to |
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connect the scanner to your PC. |
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e Do not connect the USB cable. |
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4 Connect the power supply to the scanner and plug the power |
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cord into an electrical outlet.This turns on power to the scanner. |
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Note |
If you installed Parallel, you must now restart your PC. |
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The scanner does NOT have an on/off switch. |
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Congratulations! Your scanner is now installed. |
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Front panel
Use the Scanner Buttons
Place a document on the scanner glass, and then press one of the following scanner buttons:
•SCAN: Starts the HP scanning software.
•E-MAIL: Scans and attaches your document to a new e-mail message from your installed e-mail software.
•COPY PANEL: Scans and prints copies of your document.
4 Front panel
Troubleshooting
Installation Troubleshooting
Cable Selection
Check to see that you have connected the scanner using the correct cable for your operating system.
•Windows 95: USB is not supported for this scanner in Windows 95.You must connect your scanner using the parallel interface.
•Windows 98: Your computer may or may not have a USB port. HP recommends that your connect your scanner using the USB interface if you have a USB port. If your computer does not have a USB port, connect the scanner using the parallel interface.
•Windows 2000: Parallel is not supported for this scanner in Windows 2000. You must connect your scanner using the USB interface.
•Any other operating system (Windows NT, Unix, OS/2): The HP ScanJet scanner is designed to work under the Windows 95 (parallel scanner only), Windows 98, or Windows 2000 (USB scanner only) operating systems. HP recommends that you return the scanner and purchase a scanner that is compatible with your system.
Note |
See Scanner installation (page 3) for installation instructions on the |
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parallel or USB interface. |
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Software Troubleshooting
Use the steps below to address problems related to the installation of your scanner software.
If the installation program ran completely: Run the HP Scanning Software to determine what the scanner is doing.
1If the software does not find the scanner, make sure the power connections are secure by checking the following components:
•Make sure the power cord is firmly attached to the scanner and plugged into an outlet.
•If the power cord is attached to a surge protector, make sure the surge protector is plugged into an outlet and turned on.
•Make sure the USB cable is firmly connected to both the scanner and the computer.
Troubleshooting 5
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