HP 4310s, 4311s Maintenance and Service Guide

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HP ProBook 4310s Notebook PC HP ProBook 4311s Notebook PC

(People’s Republic of

China only)

Maintenance and Service Guide

Document Part Number: 531680-001

August 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2009 Document Part Number: 531680-001

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

1 Product description

2 External component identification

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Buttons and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15

Maintenance and Service Guide iv

Contents

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18

Keyboard and switch cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24

Palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42

Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44

Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45

Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50

Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–51

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–54

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–55

. . . . . . . . . . 4–47

5 Computer Setup

Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

v Maintenance and Service Guide

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

13.3-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . 6–4

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

DVD-ROM Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.0×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Phillips PM2.5×8.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Slotted Torx T8M2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Torx T8M2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12

Phillips PM2.0×2.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14

Phillips PM2.0×9.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

Contents

8 Backup and recovery

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Using the Windows recovery tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Using f11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Using a Windows Vista operating system DVD (purchased separately) . . . . . . . . . . . . . . . . . . . . . . . 8–4

Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6

Maintenance and Service Guide vi

Contents

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

vii Maintenance and Service Guide

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Product name HP ProBook 4310s

Notebook PC

HP ProBook 4311s Notebook PC

(People’s Republic of China only)

Processors Intel® Core™2 Duo processors:

■ T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB)

■ P8700 2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ P7370 2.00-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ T6570 2.10-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan)

■ Intel Core Duo T5870 2.00-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan)

Intel Dual Core Celeron® processors:

■ T1700 1.83-GHz processor, 1-MB L2 cache, 667-MHz FSB

■ T1600 1.66-GHz processor, 1-MB L2 cache, 667-MHz FSB

Intel Celeron 585 2.16-GHz processor, 2-MB L2 cache, 800-MHz FSB

999

(Continued)

Maintenance and Service Guide 1–1

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Chipset Northbridge:

■ Intel PM45 with up to 1066-MHz FSB

■ Intel GM45 with up to 1066-MHz FSB

■ Intel GL40 with up to 667-MHz FSB

Southbridge: Intel ICH-9M 999

Graphics AMD M92S2-LP (ATI Mobility

Radeon™ HD 4330) discrete graphics with Hypermemory support, 512 MB GDDR2 (64 MB × 16 × 2) at 500-MHz

Intel UMA graphics (Mobile Intel GMA X4500 HD) Integrated with shared video memory (dynamically allocated)

Panel ■ 13.3-in, high-definition

(HD, 1366 × 768), AntiGlare, LED display assembly

■ 13.3-in, HD (1366 × 768), BrightView, LED display assembly

■ 13.3-in, HD (1280 × 720), 720P BrightView, LED display assembly

■ Supports privacy filter

999

(Continued)

1–2 Maintenance and Service Guide

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Memory 2 customer-accessible/upgradable

memory module slots Supports dual-channel memory Supports the following DDR3

configurations at 1333 MHz in all countries and regions except Brazil:

■ 8192-MB total system memory (4096 × 2, dual-channel)

■ 6144-MB total system memory (4096 + 2048, dual-channel)

■ 5120-MB total system memory (4096 + 1024, dual-channel)

■ 4096-MB total system memory (4096 × 1)

■ 4096-MB total system memory (2048 × 2, dual-channel)

■ 3072-MB total system memory (2048 + 1024, dual-channel)

■ 2048-MB total system memory (1024 × 2, dual-channel)

■ 2048-MB total system memory (2048 × 1)

■ 1024-MB total system memory (1024 × 1)

999

Supports the following DDR3 configurations at 1333 MHz in Brazil:

■ 3072-MB total system memory (2048 + 1024, dual-channel)

■ 2048-MB total system memory (1024 × 2, dual-channel)

■ 2048-MB total system memory (2048 × 1)

■ 1024-MB total system memory (1024 × 1)

999

(Continued)

Maintenance and Service Guide 1–3

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Hard drives Supports 9.50-mm, 6.35-cm

(2.50-in) hard drives Supports HP 3D DriveGuard

Hard Drive Protection Customer-accessible Se ri al ATA (S ATA) Supports the following hard

drives:

■ 500-GB, 7200- and 5400-rpm

■ 320-GB, 7200- and 5400-rpm

■ 250-GB, 7200-rpm

■ 160-GB, 7200-rpm

Optical drives 12.7-mm tray load

Se ri al ATA (S ATA) Fixed (removal of 1 screw

required) Customer-accessible Supports no-optical-drive option

Supports the following drives:

■ Blu-ray ROM DVD±R/RW and CD-RW SuperMulti Double-Layer Drive with LightScribe

999

■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe

■ 8X DVD-ROM Drive 999

Diskette drive Supports external USB drive only

Supports boot from USB device

Microphone Integrated dual-array digital

microphone

999

(Continued)

1–4 Maintenance and Service Guide

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Audio 2 stereo speakers with enclosures

Azalea ADI1984 CODEC with digital equalization

Headphone jack Microphone jack

Webcam Integrated 2-megapixel camera

with fixed focus

Modem High-speed 56K data/fax modem

Supports no-modem option Modem module cable not included

Ethernet Marvell 88E8072-B1 10/100/1000

network interface card (NIC) S3/S4/S5 wake on LAN

(AC mode only) Ethernet cable not included

Wireless Integrated wireless local-area

network (WLAN) options via Mini PCI module:

■ Broadcom 4322AGN

802.11b/g/n WLAN module

■ Broadcom 4312G 802.11b/g WLAN module

■ Intel WiFi Link 5100

802.11b/g/n WLAN module

■ Intel WiFi Link 5100 802.11b/g WLAN module

Supports no-WLAN option 2 WLAN antennas built into the

display assembly

Integrated wireless wide-area network (WWAN) options via Mini PCI module:

■ High-speed packet access (HSPA), evolution-data optimized (EV-DO) WWAN module

■ Telecom EV-DO CT1 WWAN module

■ Telecom EV-DO CT2 WWAN module

WWAN security provided by subscriber identity module (SIM), user-accessible behind battery

2 WWAN antennas (worldwide, 5-band) built into the display assembly

Does not support WWAN aftermarket option

Integrated wireless personal area network (WPAN) options via Bluetooth® module

999

(Continued)

Maintenance and Service Guide 1–5

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

External media cards

Ports Audio-in (stereo microphone)

Keyboard/ pointing devices

One ExpressCard slot, supporting optional ExpressCard/34 cards

SD Card Reader supporting the following optional digital card formats:

■ MultiMediaCard

■ MultiMediaCard Plus

■ Secure Digital Memory Card

■ Secure Digital High Capacity

Memory Card

Audio-out (stereo headphone) HDMI v.1.3 Multi-pin AC power RJ-45 (Ethernet, includes link and

activity lights) RJ-11 (modem) USB v. 2.0 (3) VGA (Dsub 15-pin) supporting

1600 × 1200 external resolution at 75 GHz

Spill-resistant keyboard TouchPad with TouchPad buttons Touch-sensitive controls Supports 2-way scroll with legend Taps enabled by default

999

Power requirements

Security Security cable slot

90-W AC adapter for use only on computer models equipped with a graphics subsystem with discrete memory

65-W AC adapter for use only on computer models equipped with a graphics subsystem with UMA memory

Supports multipin AC connector and 3-wire plug (with ground pin)

Battery options:

■ 8-cell, 2.55-Ah (73-Wh) Li-ion battery

■ 6-cell, 2.20-Ah (37-Wh) Li-ion battery

Integrated fingerprint reader

999

(Continued)

1–6 Maintenance and Service Guide

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Operating system Preinstalled:

■ Free DOS

■ Red Flag Linux (People’s

Republic of China only)

■ Windows Vista® Business 32

■ Windows Vista Business with

Windows® XP Pro image

■ Windows Vista Home Basic

■ Windows Vista Home

Premium 32

Preinstalled with Microsoft® Office:

■ Windows Vista Home Basic 32 with Office 2007 Ready

■ Windows Vista Home Basic 32 with Office 2007 Personal (Japan only)

■ Windows Vista Home Basic 32 with Office 2007 Personal with PowerPoint (Japan only)

■ Windows Vista Home Premium 32 with Office 2007 Ready

■ Windows Vista Business 32 with Office 2007 Ready

■ Windows Vista Business 32 with Office 2007 Personal (Japan only)

■ Windows Vista Business 32 with Office 2007 Personal with PowerPoint (Japan only)

■ Windows Vista Business 32 (with XP Pro images) with Office 2007 Ready

■ Windows Vista Business 32 (with XP Pro images) with Office 2007 Personal (Japan only)

■ Windows Vista Business 32 (with XP Pro images) with Office 2007 Personal with PowerPoint (Japan only)

999

(Continued)

Maintenance and Service Guide 1–7

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Operating system

(continued)

Serviceability End-user replaceable parts:

Restore media:

■ DRDVD Windows Vista

■ DRDVD Windows XP Pro

■ Microsoft Office Ready DVD

■ Red Flag Linux (People’s

Republic of China only)

■ Windows Vista Business 32

■ Windows Vista Business 64

■ Windows Vista Home Basic 32

■ Windows Vista Home Premium

■ Windows XP Pro

Certified:

■ Microsoft WHQL

■ SuSE Linux

Web-only support: Windows Vista Business 64

AC adapter Battery (system) Hard drive Keyboard Memory modules Optical drive SIM WLAN module WWAN module

999

1–8 Maintenance and Service Guide

Display

Your computer may look slightly different from the illustration in this section.

✎

External component identification

Item Component Description

(1) Internal display switch Turns off the display if the display is closed while the power is on.

(2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area

networks (WWAN).

(3) Internal microphones (2) Record sound.

(4) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area

networks (WLAN).

(5) Webcam light (select models only) On: The webcam is in use.

(6) Webcam (select models only) Records audio and video and captures still photographs.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulation notices, refer to the section of the country or region. These notices are located in Help and Support.

Maintenance and Service Guide 2–1

Regulatory, Safety and Environmental Notices

that applies to your

External component identification

Top components

Buttons and fingerprint reader

Item Component Description

(1) Speakers (2) Produce sound.

(2) Info Center/QuickLook button Launches Info Center or QuickLook.

(3) Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

You must set up or access a wireless network to establish a

✎

wireless connection.

(4) Volume mute button Mutes and restores speaker sound.

(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and

to the right to increase volume. You can also press the left side of the volume slider to decrease volume, or press the right side of the volume slider to increase volume.

(Continued)

2–2 Maintenance and Service Guide

External component identification

Item Component Description

(6) Power button ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button to shut down the computer.

■ When the computer is in the Sleep state (Standby in Windows XP),

press the button briefly to exit Sleep (Standby).

■ When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

■ In Windows Vista: Select Start > Control Panel > System and Maintenance > Power Options.

■ In Windows XP: Select Start > Control Panel > Performance and Maintenance > Power Options.

(7) Fingerprint reader

(select models only)

Allows a fingerprint logon to Windows instead of a password logon.

Maintenance and Service Guide 2–3

External component identification

Keys

Your computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) esc key Displays system information when pressed in combination with the fn key.

(2) fn key Executes frequently used system functions when pressed in combination with

a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in combination with

the fn key.

2–4 Maintenance and Service Guide

Lights

✎

External component identification

Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Caps lock light On: Caps lock is on.

(2) Info Center/QuickLook light ■ On: The computer is on.

■ Blinking (5 times):

❐ When the computer is on, press the button to launch Info Center. ❐ When the computer is off or in Hibernation, press the button to launch

QuickLook.

■ Off: The computer is off or in the Sleep (Standby in Windows XP) or Hibernation state.

(3) Wireless light ■ Blue: An integrated wireless device, such as a WLAN device and/or a

Bluetooth device, is on.

■ Amber: All wireless devices are off.

(4) Volume mute light ■ Turquoise: Computer sound is on.

■ Amber: Computer sound is off.

(5) Volume down light Blinking: The volume scroll zone is being used to decrease speaker volume.

(6) Volume up light Blinking: The volume scroll zone is being used to increase speaker volume.

(7) Power light ■ On: The computer is on.

■ Blinking: The computer is in the Sleep state (Standby in Windows XP).

■ Off: The computer is off or in Hibernation.

Maintenance and Service Guide 2–5

External component identification

Pointing devices

Item Component Description

(1) TouchPad* Moves the pointer and selects or activates items on the screen.

(2) Left TouchPad button* Functions like the left button on an external mouse.

(3) TouchPad scroll zone Scrolls up or down.

(4) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences:

■ For Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.

■ For Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.

2–6 Maintenance and Service Guide

Front components

Item Component Description

(1) Drive light ■ Blinking turquoise: The hard drive or optical drive is being accessed.

(2) SD Card Reader Supports the following optional digital card formats:

(3) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

External component identification

■ Amber: HP 3D DriveGuard has temporarily parked the hard drive.

■ MultiMediaCard

■ MultiMediaCard Plus

■ Secure Digital Memory Card

■ Secure Digital High Capacity Memory Card

headphones, ear buds, a headset, or television audio.

When a device is connected to the headphone jack, the computer

✎

speakers are disabled.

(4) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

Maintenance and Service Guide 2–7

External component identification

Right-side components

Item Component Description

(1) ExpressCard slot Supports optional ExpressCards.

(2) USB port Connects an optional USB device.

(3) HDMI port Connects an optional HDMI device.

(4) External monitor port Connects an external VGA monitor or projector.

(5) Vent Enables airflow to cool internal components.

(6) RJ-45 (network) jack Connects a network cable.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Security cable slot Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

2–8 Maintenance and Service Guide

Left-side components

Item Component Description

(1) Battery light ■ Amber: A battery is charging.

External component identification

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(2) Power connector Connects an AC adapter.

(3) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs.

(4) RJ-11 (modem) jack

(select models only)

(5) USB ports (2) Connect optional USB devices.

Connects a modem cable.

Maintenance and Service Guide 2–9

External component identification

Bottom components

Item Component Description

(1) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located

inside the battery bay.

(2) Hard drive bay Holds the hard drive and a Bluetooth device.

(3) Memory module compartment Contains the memory module slots and a wireless LAN module slot.

To prevent an unresponsive system and the display of a warning

message, replace the WLAN module with only a module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(4) Vents (3) Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) Battery release latch Releases the battery from the battery bay.

(6) Battery bay Holds the battery.

2–10 Maintenance and Service Guide

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Illustrated parts catalog

Item Component Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician determine what components and parts are needed.

(4) Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

(5) Warranty period This number describes the duration of the warranty period for

the computer.

Maintenance and Service Guide 3–1

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(1) 13.3-in, LED, HD display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo):

■ AntiGlare display assembly with webcam and 2 WWAN antennas in black trim 577173-001

■ AntiGlare display assembly with webcam and 2 WWAN antennas in red trim 577182-001

■ AntiGlare display assembly with webcam in black trim 577174-001

■ AntiGlare display assembly with webcam in red trim 577183-001

■ AntiGlare display assembly without webcam in black trim 577172-001

■ AntiGlare display assembly without webcam in red trim 577181-001

■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in

black trim

■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in red trim 577185-001

■ 1366 × 768 BrightView display assembly with webcam in black trim 577175-001

■ 1366 × 768 BrightView display assembly with webcam in red trim 577184-001

■ 1366 × 768 BrightView display assembly without webcam in black trim 577177-001

■ 1366 × 768 BrightView display assembly without webcam in red trim 577186-001

■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in

black trim

■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim 583091-001

■ 1280 × 720 BrightView display assembly with webcam in black trim 577179-001

■ 1280 × 720 BrightView display assembly with webcam in red trim 577188-001

■ 1280 × 720 BrightView display assembly without webcam in black trim 577178-001

■ 1280 × 720 BrightView display assembly without webcam in red trim 577187-001

See “Display assembly subcomponents” on page 3-10 for display assembly internal component spare

✎

part information.

(2) Switch cover (includes LED board and cable):

■ In black trim 577207-001

■ In red trim 577208-001

577176-001

583090-001

(3) Speakers (include cables) 577215-001

(4) Keyboard (includes keyboard cable):

■ For use in Belgium 577205-A41

■ For use in Brazil 577205-201

■ For use in Bulgaria 577205-261

■ For use in the Czech Republic 577205-221

■ For use in Denmark 577205-081

■ For use in France 577205-051

■ For use in French Canada 577205-121

■ For use in Germany 577205-041

■ For use in Greece 577205-DJ1

■ For use in Hungary 577205-211

(Continued)

Maintenance and Service Guide 3–3

Illustrated parts catalog

Item Description Spare part number

(4) Keyboard

■ For use in Iceland 577205-DD1

■ For use in Israel 577205-BB1

■ For use in Italy 577205-061

■ For use in Japan 577205-291

■ For use in Latin America 577205-161

■ For use in the Netherlands 577205-B31

■ For use in Norway 577205-091

■ For use in Portugal 577205-131

■ For use in Russia 577205-251

■ For use in Saudi Arabia 577205-171

■ For use in Slovakia 577205-231

■ For use in Slovenia 577205-BA1

■ For use in South Korea 577205-AD1

■ For use in Spain 577205-071

■ For use in Sweden and Finland 577205-B71

■ For use in Switzerland 577205-BG1

■ For use in Taiwan 577205-AB1

(continued)

■ For use in Thailand 577205-281

■ For use in Turkey 577205-141

■ For use in the United Kingdom 577205-031

■ For use in the United States 577205-001

(5a) Palm rest (included with top cover spare part kit)

(5b) Top cover (includes palm rest, TouchPad button board and cable, and TouchPad board and cable):

■ For use only on computer models equipped with fingerprint reader in black trim (includes fingerprint reader board and cable)

■ For use only on computer models equipped with fingerprint reader in red trim (includes fingerprint reader board and cable)

■ For use only on computer models not equipped with fingerprint reader in black trim 577217-001

■ For use only on computer models not equipped with fingerprint reader in red trim 577219-001

(6) Bluetooth module 537921-001

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is

✎

included in the Cable Kit, spare part number 577214-001.

Plastics Kit, includes: 577211-001

(7a) ExpressCard slot bezel

(7b) SD Card Reader slot bezel

(7c) Hard drive cover

577216-001

577218-001

(7d) Memory/wireless module compartment cover

See “Plastics Kit” on page 3-12 for more Plastics Kit spare part information.

✎

(Continued)

3–4 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

Cable Kit, includes: 577214-001

(8a) Modem module cable (includes RJ-11 connector)

(8b) Bluetooth module cable

(8c) Power connector cable

(8d) Network cable (includes RJ-45 connector)

See “Cable Kit” on page 3-9 for more Cable Kit spare part information.

✎

(9) USB board (includes cable) 577659-001

(10) Modem module:

The modem module spare part kit does not include a modem module cable. The modem module cable is

✎

included in the Cable Kit, spare part number 577214-001.

■ For use in all countries and regions except Australia and New Zealand 510100-001

■ For use only in Australia and New Zealand 510100-011

(11) Power button board (includes two cables):

■ For use only on computer models equipped with WWAN capability (includes SIM slot) 577662-001

■ For use only on computer models not equipped with WWAN capability 577661-001

(12) System board (includes replacement thermal material):

PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory:

■ For use only on computer models equipped with WWAN capability 577223-001

■ For use only on computer models not equipped with WWAN capability 577222-001

GM45 system board for use only on computer models equipped with graphics subsystems with UMA memory:

■ For use only on computer models equipped with WWAN capability 577225-001

■ For use only on computer models not equipped with WWAN capability 577224-001

GL40 system board for use only on computer models equipped with graphics subsystems with UMA memory:

■ For use only on computer models equipped with WWAN capability 577221-001

■ For use only on computer models not equipped with WWAN capability 577220-001

(13) RTC battery 581926-001

(Continued)

Maintenance and Service Guide 3–5

Illustrated parts catalog

Item Description Spare part number

(14) Processor (includes replacement thermal material):

Intel Core2 Duo processors:

■ T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz FSB 507955-002

■ P8700 2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB 507960-001

■ P7570 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB 572930-001

■ P7370 2.00-GHz processor, 3-MB L2 cache, 1066-MHz FSB 507966-001

Intel Core Duo processors:

■ T6570 2.10-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan) 513598-001

■ T5870 2.00-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan) 535835-001

■ T4200 2.00-GHz processor, 1-MB L2 cache, 800-MHz FSB 513599-001

■ T3100 1.90-GHz processor, 1-MB L2 cache, 800-MHz FSB 572925-001

■ T3000 1.80-GHz processor, 1-MB L2 cache, 800-MHz FSB 572926-001

(15) Fan (includes replacement thermal material) 577206-001

(16) Heat sink (includes replacement thermal material):

■ For use only on computer models equipped with a graphics subsystem with discrete memory

577227-001

■ For use only on computer models equipped with a graphics subsystem with UMA memory

(17) Optical drive (includes bezel and bracket):

■ Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe 577202-001

■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 577204-001

■ DVD-ROM Drive 577203-001

(18) Base enclosure (includes 5 rubber feet) 577209-001

Rubber Feet Kit (not illustrated, includes 5 rubber feet and 8 display bezel screw covers) 577212-001

(19) Battery:

■ 8-cell, 2.55-Ah (73-Wh) Li-ion battery 579320-001

■ 6-cell, 2.20-Ah (37-Wh) Li-ion battery 579319-001

(20) Hard drive (includes hard drive connector and hard drive bracket):

■ 500-GB, 7200-rpm 579213-001

■ 500-GB, 5400-rpm 577201-001

■ 320-GB, 7200-rpm 579212-001

■ 320-GB, 5400-rpm 577200-001

■ 250-GB, 7200-rpm 577199-001

■ 160-GB, 7200-rpm 577198-001

577226-001

(21) Memory modules (1333-MHz, DDR2):

■ 2048-MB 577197-001

■ 1024-MB 577196-001

(Continued)

3–6 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(22) WLAN module:

802.11b/g/n WLAN module:

■ Intel WiFi Link 5100 802.11b/g/n WLAN module for use in all countries and regions

except Pakistan, Russia, and the Ukraine

■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands,

Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Intel WiFi Link 5100 802.11b/g WLAN module for use only in Pakistan, Russia, and the Ukraine

480985-001

504664-001

504664-002

482957-001

(Continued)

Maintenance and Service Guide 3–7

Illustrated parts catalog

Item Description Spare part number

(22) WLAN module

802.11b/g WLAN module:

■ Broadcom 4312G 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

■ Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

(continued)

504593-003

504593-004

(23) WWAN module:

■ HSPA EV-DO WWAN module for use in all countries and regions except the People’s Republic of China

■ Telecom EV-DO CT1 WWAN module for use only in the People’s Republic of China 574246-001

■ Telecom EV-DO CT2 WWAN module for use only in the People’s Republic of China 582724-001

483377-002

3–8 Maintenance and Service Guide

Cable Kit

Illustrated parts catalog

Item Description Spare part number

Cable Kit: 577214-001

(1) Bluetooth module cable

(2) Modem module cable (includes RJ-11 connector)

(3) Power connector cable

(4) Network cable (includes RJ-45 connector)

Maintenance and Service Guide 3–9

Illustrated parts catalog

Display assembly subcomponents

3–10 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(1) Display bezel:

■ For use only on computer models equipped with a webcam 577194-001

■ For use only on computer models not equipped with a webcam 577195-001

(2) Webcam module 577171-001

(3) Display hinges (2) 577191-001

(4) Display panel cable:

■ For use only on computer models equipped with a webcam 577663-001

■ For use only on computer models not equipped with a webcam 577190-001

Display Cable Kit:

(5a) ■ For use only on computer models equipped with WWAN capability (includes WLAN and

WWAN antenna transceivers and cables, and microphones and cables)

(5b) ■ For use only on computer models not equipped with WWAN capability (includes WLAN

antenna transceivers and cables, and microphones and cables)

(6) Display enclosure:

■ In black trim 577192-001

■ In red trim 577193-001

577228-001

578365-001

Maintenance and Service Guide 3–11

Illustrated parts catalog

Plastics Kit

Item Description Spare part number

Plastics Kit: 577211-001

(1) ExpressCard slot bezel

(2) SD Card Reader slot bezel

(3) Hard drive cover

(4) Memory/wireless module compartment cover

(5) Optical drive slot bezel

3–12 Maintenance and Service Guide

Mass storage devices

Illustrated parts catalog

Item Description Spare part number

(1) Hard drive (includes hard drive connector and hard drive bracket):

■ 500-GB, 7200-rpm 579213-001

■ 500-GB, 5400-rpm 577201-001

■ 320-GB, 7200-rpm 579212-001

■ 320-GB, 5400-rpm 577200-001

■ 250-GB, 7200-rpm 577199-001

■ 160-GB, 7200-rpm 577198-001

(2) Optical drive (includes bezel and bracket):

■ Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe 577202-001

■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 577204-001

■ DVD-ROM Drive 577203-001

Maintenance and Service Guide 3–13

Illustrated parts catalog

Miscellaneous parts

Description Spare part number

AC adapters:

■ 90-W PFC HP Smart Adapter (for use only on computer models equipped with graphics subsystems with discrete memory)

■ 90-W PFC RC/V HP Smart Adapter (for use only on computer models equipped with graphics subsystems with discrete memory)

■ 65-W PFC HP Smart Adapter (for use only on computer models equipped with graphics subsystems with UMA memory)

■ 65-W PFC RC/V HP Smart Adapter (for use only on computer models equipped with graphics subsystems with UMA memory)

Power cords:

■ For use in Argentina 490371-D01

■ For use in Australia 490371-011

■ For use in Brazil 490371-201

■ For use in Denmark 490371-081

■ For use in Europe, the Middle East, and Africa 490371-021

■ For use in India 490371-D61

■ For use in Israel 490371-BB1

■ For use in Italy 490371-061

■ For use in Japan 490371-291

■ For use in South Africa 490371-AR1

■ For use in South Korea 490371-AD1

463955-001

535593-001

463958-001

577170-001

■ For use in Switzerland 490371-111

■ For use in Taiwan 490371-AB1

■ For use in the People’s Republic of China 490371-AA1

■ For use in the United Kingdom and Singapore 490371-031

■ For use in the United States 490371-001

Screw Kit:

■ Phillips PM3.0×4.0 screw

■ Phillips PM2.5×11.0 captive screw

■ Phillips PM2.5×8.0 screw

■ Phillips PM2.5×4.0 screw

■ Phillips PM2.0×9.0 captive screw

■ Phillips PM2.0×6.0 captive screw

■ Phillips PM2.0×5.0 screw

■ Phillips PM2.0×4.0 screw

■ Phillips PM2.0×3.0 screw

■ Phillips PM2.0×2.0 broadhead screw

■ Slotted Torx T8M2.5×7.0 screw

■ Torx T8M2.5×6.0 screw

577213-001

3–14 Maintenance and Service Guide

Sequential part number listing

Spare part number Description

463955-001 90-W PFC HP Smart Adapter (for use only on computer models equipped with graphics subsystems

with discrete memory)

463958-001 65-W PFC HP Smart Adapter (for use only on computer models equipped with graphics subsystems

with UMA memory)

480985-001 Intel WiFi Link 5100 802.11b/g/n WLAN module for use in all countries and regions except Pakistan,

Russia, and the Ukraine

482957-001 Intel WiFi Link 5100 802.11b/g WLAN module for use only in Pakistan, Russia, and the Ukraine

483377-002 HSPA EV-DO WWAN module for use in all countries and regions except

the People’s Republic of China

490371-001 Power cord for use in the United States

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe, the Middle East, and Africa

490371-031 Power cord for use in the United Kingdom and Singapore

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

Illustrated parts catalog

490371-111 Power cord for use in Switzerland

490371-201 Power cord for use in Brazil

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People’s Republic of China

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

504593-003 Broadcom 4312G 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the U.S. Virgin Islands

(Continued)

Maintenance and Service Guide 3–15

Illustrated parts catalog

Spare part number Description

504593-004 Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504664-001 Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the U.S. Virgin Islands

504664-002 Broadcom 4322AGN 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

507955-002 Intel Core2 Duo T9600 2.80-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

507960-001 Intel Core2 Duo P8700 2.53-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

507966-001 Intel Core2 Duo P7370 2.00-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

(Continued)

3–16 Maintenance and Service Guide

Illustrated parts catalog

Spare part number Description

510100-001 Modem module for use in all countries and regions except Australia and New Zealand

The modem module spare part kit does not include a modem module cable. The modem

✎

module cable is included in the Cable Kit, spare part number 577214-001.

510100-011 Modem module for use only in Australia and New Zealand

The modem module spare part kit does not include a modem module cable. The modem

✎

module cable is included in the Cable Kit, spare part number 577214-001.

513598-001 Intel Core Duo T6570 2.10-GHz processor (2-MB L2 cache, 800-MHz FSB, includes replacement

thermal material, not available in Japan)

513599-001 Intel Core Duo T4200 2.00-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement

thermal material)

535593-001 90-W PFC RC/V HP Smart Adapter (for use only on computer models equipped with graphics

subsystems with discrete memory)

535835-001 Intel Core Duo T5870 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB, includes replacement

thermal material, not available in Japan)

537921-001 Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

✎

module cable is included in the Cable Kit, spare part number 577214-001.

572925-001 Intel Core Duo T3100 1.90-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement

thermal material)

572926-001 Intel Core Duo T3000 1.80-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement

thermal material)

572930-001 Intel Core2 Duo P7570 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement

thermal material)

574246-001 Telecom EV-DO CT1 WWAN module for use only in the People’s Republic of China

577170-001 65-W PFC RC/V HP Smart Adapter (for use only on computer models equipped with graphics

subsystems with UMA memory)

577171-001 Webcam module

577172-001 13.3-in, LED, HD AntiGlare display assembly without webcam in black trim (includes 2 WLAN

antenna transceivers and cables, nameplate, and logo)

577173-001 13.3-in, LED, HD AntiGlare display assembly with webcam and 2 WWAN antennas in black trim

(includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, nameplate, and logo)

577174-001 13.3-in, LED, HD AntiGlare display assembly with webcam in black trim (includes 2 WLAN antenna

transceivers and cables, nameplate, and logo)

577175-001 13.3-in, LED, HD 1366 × 768 BrightView display assembly with webcam in black trim (includes

2 WLAN antenna transceivers and cables, nameplate, and logo)

577176-001 13.3-in, LED, HD 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in

black trim (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, nameplate, and logo)

577177-001 13.3-in, LED, HD 1366 × 768 BrightView display assembly without webcam in black trim (includes

2 WLAN antenna transceivers and cables, nameplate, and logo)

577178-001 13.3-in, LED, HD 1280 × 720 BrightView display assembly without webcam in black trim (includes

2 WLAN antenna transceivers and cables, nameplate, and logo)

577179-001 13.3-in, LED, HD 1280 × 720 BrightView display assembly with webcam in black trim (includes

2 WLAN antenna transceivers and cables, nameplate, and logo)

(Continued)

Maintenance and Service Guide 3–17

Illustrated parts catalog

Spare part number Description

577181-001 13.3-in, LED, HD AntiGlare display assembly without webcam in red trim (includes 2 WLAN antenna

577182-001 13.3-in, LED, HD AntiGlare display assembly with webcam and 2 WWAN antennas in red trim

577183-001 13.3-in, LED, HD AntiGlare display assembly with webcam in red trim (includes 2 WLAN antenna

577184-001 13.3-in, LED, HD 1366 × 768 BrightView display assembly with webcam in red trim (includes 2 WLAN

577185-001 13.3-in, LED, HD 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in

577186-001 13.3-in, LED, HD 1366 × 768 BrightView display assembly without webcam in red trim (includes 2

577187-001 13.3-in, LED, HD 1280 × 720 BrightView display assembly without webcam in red trim (includes 2

577188-001 13.3-in, LED, HD 1280 × 720 BrightView display assembly with webcam in red trim (includes 2 WLAN

577190-001 Display panel cable for use only on computer models not equipped with a webcam

transceivers and cables, nameplate, and logo)

(includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, nameplate, and logo)

transceivers and cables, nameplate, and logo)

antenna transceivers and cables, nameplate, and logo)

red trim (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, nameplate, and logo)

WLAN antenna transceivers and cables, nameplate, and logo)

antenna transceivers and cables, nameplate, and logo)

577191-001 Display hinges

577192-001 Display enclosure in black trim

577193-001 Display enclosure in red trim

577194-001 Display bezel for use only on computer models equipped with a webcam

577195-001 Display bezel for use only on computer models not equipped with a webcam

577196-001 1024-MB memory module (1333-MHz, DDR2)

577197-001 2048-MB memory module (1333-MHz, DDR2)

577198-001 160-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)

577199-001 250-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)

577200-001 320-GB, 5400-rpm hard drive (includes hard drive connector and hard drive bracket)

577201-001 500-GB, 5400-rpm hard drive (includes hard drive connector and hard drive bracket)

577202-001 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe (includes bezel

and bracket)

577203-001 DVD-ROM Drive (includes bezel and bracket)

577204-001 DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe (includes bezel and bracket)

577205-001 Keyboard for use in the United States (includes cable)

577205-031 Keyboard for use in the United Kingdom (includes cable)

577205-041 Keyboard for use in Germany (includes cable)

577205-051 Keyboard for use in France (includes cable)

577205-061 Keyboard for use in Italy (includes cable)

577205-071 Keyboard for use in Spain (includes cable)

577205-081 Keyboard for use in Denmark (includes cable)

577205-091 Keyboard for use in Norway (includes cable)

(Continued)

3–18 Maintenance and Service Guide

Spare part number Description

577205-121 Keyboard for use in French Canada (includes cable)

577205-131 Keyboard for use in Portugal (includes cable)

577205-141 Keyboard for use in Turkey (includes cable)

577205-161 Keyboard for use in Latin America (includes cable)

577205-171 Keyboard for use in Saudi Arabia (includes cable)

577205-201 Keyboard for use in Brazil (includes cable)

577205-211 Keyboard for use in Hungary (includes cable)

577205-221 Keyboard for use in the Czech Republic (includes cable)

577205-231 Keyboard for use in Slovakia (includes cable)

577205-251 Keyboard for use in Russia (includes cable)

577205-261 Keyboard for use in Bulgaria (includes cable)

577205-281 Keyboard for use in Thailand (includes cable)

577205-291 Keyboard for use in Japan (includes cable)

577205-A41 Keyboard for use in Belgium (includes cable)

577205-AB1 Keyboard for use in Taiwan (includes cable)

Illustrated parts catalog

577205-AD1 Keyboard for use in South Korea (includes cable)

577205-B31 Keyboard for use in the Netherlands (includes cable)

577205-B71 Keyboard for use in Sweden and Finland (includes cable)

577205-BA1 Keyboard for use in Slovenia (includes cable)

577205-BB1 Keyboard for use in Israel (includes cable)

577205-BG1 Keyboard for use in Switzerland (includes cable)

577205-DD1 Keyboard for use in Iceland (includes cable)

577205-DJ1 Keyboard for use in Greece (includes cable)

577206-001 Fan (includes replacement thermal material)

577207-001 Switch cover in black trim (includes LED board and cable)

577208-001 Switch cover in red trim (includes LED board and cable)

577209-001 Base enclosure (includes 5 rubber feet)

577211-001 Plastics Kit

See “Plastics Kit” on page 3-12 for more Plastics Kit spare part information.

✎

577212-001 Rubber Feet Kit (includes 5 rubber feet and 8 display bezel screw covers)

577213-001 Screw Kit

577214-001 Cable Kit

See “Cable Kit” on page 3-9 for more Cable Kit spare part information.

✎

577215-001 Speakers (include cables)

577216-001 Top cover for use only on computer models equipped with fingerprint reader in black trim

(includes palm rest, fingerprint reader board and cable, TouchPad and cable, and TouchPad button board and cable)

(Continued)

Maintenance and Service Guide 3–19

Illustrated parts catalog

Spare part number Description

577217-001 Top cover for use only on computer models not equipped with fingerprint reader in black trim

577218-001 Top cover for use only on computer models equipped with fingerprint reader in red trim

577219-001 Top cover for use only on computer models not equipped with fingerprint reader in red trim

577220-001 GL40 system board for use only on computer models equipped with graphics subsystems with UMA

577221-001 GL40 system board for use only on computer models equipped with graphics subsystems with

577222-001 PM45 system board for use only on computer models equipped with graphics subsystems with

577223-001 PM45 system board for use only on computer models equipped with graphics subsystems with

577224-001 GM45 system board for use only on computer models equipped with graphics subsystems with

577225-001 GM45 system board for use only on computer models equipped with graphics subsystems with

(includes palm rest, TouchPad and cable, and TouchPad button board and cable)

(includes palm rest, fingerprint reader board and cable, TouchPad and cable, and TouchPad button board and cable)

(includes palm rest, TouchPad and cable, and TouchPad button board and cable)

memory and not equipped with WWAN capability (includes replacement thermal material)

UMA memory and equipped with WWAN capability (includes replacement thermal material)

discrete memory and not equipped with WWAN capability (includes replacement thermal material)

discrete memory and equipped with WWAN capability (includes replacement thermal material)

UMA memory and not equipped with WWAN capability (includes replacement thermal material)

UMA memory and equipped with WWAN capability (includes replacement thermal material)

577226-001 Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory

(includes replacement thermal material)

577227-001 Heat sink for use only on computer models equipped with a graphics subsystem with discrete

memory (includes replacement thermal material)

577228-001 Display Cable Kit for use only on computer models equipped with WWAN capability (includes WLAN

and WWAN antenna transceivers and cables and microphones and cables)

577659-001 USB board (includes cable)

577661-001 Power button board for use only on computer models not equipped with WWAN capability (includes

two cables)

577662-001 Power button board for use only on computer models equipped with WWAN capability (includes

SIM slot and two cables)

577663-001 Display panel cable for use only on computer models equipped with a webcam

578365-001 Display Cable Kit for use only on computer models not equipped with WWAN capability (includes

WLAN antenna transceivers and cables and microphones and cables)

579212-001 320-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)

579213-001 500-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)

579319-001 6-cell, 2.20-Ah (37-Wh) Li-ion battery

579320-001 8-cell, 2.55-Ah (73-Wh) Li-ion battery

581926-001 RTC battery

582724-001 Telecom EV-DO CT2 WWAN module for use only in the People’s Republic of China

583090-001 13.3-in, LED, HD 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in

black trim (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, nameplate, and logo)

583091-001 13.3-in, LED, HD 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in

red trim (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, nameplate, and logo)

3–20 Maintenance and Service Guide

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

■ Flat-bladed screwdriver

■ Phillips P0 screwdriver

■ Phillips P1 screwdriver

■ Torx T8 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)

✎

away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the

plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly

process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide 4–1

Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer,

damage to a drive, or loss of information, observe these precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

■ Handle drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or liquids.

■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging

and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or, the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe

these precautions:

■ Keep components in their electrostatic-safe containers until you are ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in

this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■

If you remove a component, place it in an electrostatic-safe container.

4–2 Maintenance and Service Guide

Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep ESD-sensitive parts in their containers until they arrive at static-free workstations.

■ Place items on a grounded surface before them from their containers.

■ Always be properly grounded when touching a component or assembly.

■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment

used for moving materials is wired to ground, and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide 4–3

Removal and replacement procedures

Workstation guidelines

Follow these workstation grounding guidelines:

■ Cover the workstation with approved static-shielding material.

■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and

equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items

only at static-free workstations.

■ Avoid contact with pins, leads, or circuitry.

■ Turn off power and input signals before inserting or removing connectors or test equipment.

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a

minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at

standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

■ Antistatic tape

■ Antistatic smocks, aprons, and sleeve protectors

■ Conductive bins and other assembly or soldering aids

■ Nonconductive foam

■ Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

■ Field service kits

■ Static awareness labels

■ Material-handling packages

■ Nonconductive plastic bags, tubes, or boxes

■ Metal tote boxes

■ Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

4–4 Maintenance and Service Guide

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 76 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Removal and replacement procedures

Item Component Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician determine what components and parts are needed.

(4) Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

(5) Warranty period This number describes the duration of the warranty period for

the computer.

Maintenance and Service Guide 4–5

Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 577212-001. There are 5 rubber feet that attach to the base enclosure in the locations shown in the following illustration.

The three rubber feet 1 on the front edge of the computer are smaller than the 2 rubber feet 2 on the rear edge of

✎

the computer.

4–6 Maintenance and Service Guide

Battery

Removal and replacement procedures

Description Spare part number

8-cell, 2.55-Ah (73-Wh) Li-ion battery 579320-001

6-cell, 2.20-Ah (37-Wh) Li-ion battery 579319-001

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch 1 to release the battery.

3. Remove the battery 2.

Install the battery by inserting it into the battery bay until you hear a click.

Maintenance and Service Guide 4–7

Removal and replacement procedures

SIM

The SIM is provided by the end user as a security measure for the WWAN module. The SIM should be removed,

✎

placed into a static-dissipative container, and then replaced when the computer is reassembled.

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the SIM:

1. Press in on the SIM 1 to release it from the SIM slot.

2. Remove the SIM 2 from the computer.

Install the SIM by inserting it into the SIM slot until you hear a click.

4–8 Maintenance and Service Guide

Hard drive

The hard drive spare part kit includes a hard drive connector and hard drive bracket.

✎

Description Spare part number

500-GB, 7200-rpm hard drive 579213-001

500-GB, 5400-rpm hard drive 577201-001

320-GB, 7200-rpm hard drive 579212-001

320-GB, 5400-rpm hard drive 577200-001

250-GB, 7200-rpm hard drive 577199-001

160-GB, 7200-rpm hard drive 577198-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

Removal and replacement procedures

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Maintenance and Service Guide 4–9

Removal and replacement procedures

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.0×6.0 captive screws 1 that secure the hard drive cover to the computer.

3. Lift the left side 2 of the hard drive cover to detach it from the computer.

4. Remove the hard drive cover 3. The hard drive cover is included in the Plastics Kit, spare part number 577211-001.

5. Loosen the Phillips PM2.5×11.0 captive screw 1 that secures the hard drive to the computer.

6. Grasp the Mylar tab 2 in the hard drive bay, and then lift it up to disconnect the hard drive from the system board.

7. Grasp the Mylar tab 3 on the hard drive, and then remove the hard drive 4 from the hard drive bay.

4–10 Maintenance and Service Guide

Removal and replacement procedures

8. If it is necessary to replace the hard drive bracket or connector, follow these steps:

a. Disconnect the hard drive connector 1 from the hard drive.

b. Remove the four Phillips PM3.0×4.0 screws 2 that secure the hard drive bracket to the hard drive.

c. Lift the bracket 3 straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Maintenance and Service Guide 4–11

Removal and replacement procedures

WLAN module

Description Spare part number

802.11b/g/n WLAN module:

■ Intel Wi-Fi Link 5100 802.11b/g/n WLAN module for use in all countries and regions except Pakistan, Russia, and the Ukraine

480985-001

■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504664-001

504664-002

Intel Wi-Fi Link 5100 802.11b/g WLAN module for use only in Pakistan, Russia, and the Ukraine 482957-001

(Continued)

4–12 Maintenance and Service Guide

Removal and replacement procedures

Description Spare part number

802.11b/g WLAN module:

■ Broadcom 4312G 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

504593-003

504593-004

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Maintenance and Service Guide 4–13

Removal and replacement procedures

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in

the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.0×6.0 captive screws 1 that secure the memory/wireless module compartment cover to the computer.

3. Lift the left side of the cover 2 to detach it from the computer.

4. Remove the memory/wireless module compartment cover 3. The memory/wireless module compartment cover is included in the Plastics Kit, spare part number 577211-001.

4–14 Maintenance and Service Guide

Removal and replacement procedures

5. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white

✎

WLAN antenna cable is connected to the WLAN module “Aux” terminal.

6. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WLAN module to the computer. (The WLAN module tilts up.)

7. Remove the WLAN module 3 by pulling it away from the slot at an angle.

WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into

✎

the WLAN module slot.

Reverse this procedure to install the WLAN module.

Maintenance and Service Guide 4–15

Removal and replacement procedures

Memory module

Description Spare part number

2048-MB memory module (1333-MHz, DDR2) 577197-001

1024-MB memory module (1333-MHz, DDR2) 577196-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory/wireless module compartment cover (see “WLAN module” on page 4-12).

Remove the memory module:

The top memory module slot is for expansion memory, and the bottom slot is for primary memory.

✎

1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory

module.

2. Grasp the edge of the memory module 2, and then pull it out of the memory module slot.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory

✎

module slot.

Reverse this procedure to install a memory module.

4–16 Maintenance and Service Guide

WWAN module

Description Spare part number

Removal and replacement procedures

HSPA EV-DO WWAN module for use in all countries and regions except the People’s Republic of China

Telecom EV-DO CT1 WWAN module for use only in the People’s Republic of China 574246-001

Telecom EV-DO CT2 WWAN module for use only in the People’s Republic of China 582724-001

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the memory/wireless module compartment cover (see “WLAN module” on page 4-12).

Remove the WWAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the

computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Position the computer with the front toward you.

2. Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module.

483377-002

The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue

✎

WWAN antenna cable is connected to the WWAN module “Aux” terminal.

3. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WWAN module to the computer. (The WWAN module tilts up.)

4. Remove the WWAN module 3 by pulling it away from the slot at an angle.

WWAN modules are designed with a notch 4 to prevent incorrect insertion of the WWAN module into

✎

the WWAN module slot.

Reverse this procedure to install the WWAN module.

Maintenance and Service Guide 4–17

Removal and replacement procedures

Optical drive

The optical drive spare part kit includes an optical drive bezel and bracket.

✎

Description Spare part number

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe 577202-001

DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 577204-001

DVD-ROM Drive 577203-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the optical drive:

1. Remove the slotted Phillips PM2.5×8.0 screw 1 that secures the optical drive to the computer.

2. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access 2, and then press the tab to the left to release the optical drive from the computer.

3. Remove the optical drive 3 from the optical drive bay.

4–18 Maintenance and Service Guide

Removal and replacement procedures

4. If it is necessary to replace the optical drive bracket, follow these steps:

a. Position the optical drive with the rear toward you.

b. Remove the three Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive.

c. Remove the optical drive bracket 2.

Reverse this procedure to reassemble and install the optical drive.

Maintenance and Service Guide 4–19

Removal and replacement procedures

Keyboard and switch cover

The switch cover spare part kit includes an LED board and cable.

✎

Description Spare part number

Switch cover in black trim 577207-001

Switch cover in red trim 577208-001

The keyboard spare part kit includes a keyboard cable.

✎

Keyboard for use in country or region:

■ Belgium 577205-A41 ■ Norway 577205-091

■ Brazil 577205-201 ■ Portugal 577205-131

■ Bulgaria 577205-261 ■ Russia 577205-251

■ The Czech Republic 577205-221 ■ Saudi Arabia 577205-171

■ Denmark 577205-081 ■ Slovakia 577205-231

■ France 577205-051 ■ Slovenia 577205-BA1

■ French Canada 577205-121 ■ South Korea 577205-AD1

■ Germany 577205-041 ■ Spain 577205-071

■ Greece 577205-DJ1 ■ Sweden and Finland 577205-B71

■ Hungary 577205-211 ■ Switzerland 577205-BG1

■ Iceland 577205-DD1 ■ Taiwan 577205-AB1

■ Israel 577205-BB1 ■ Thailand 577205-281

■ Italy 577205-061 ■ Turkey 577205-141

■ Japan 577205-291 ■ The United Kingdom 577205-031

■ Latin America 577205-161 ■ The United States 577205-001

■ The Netherlands 577205-B31

Spare part number

Keyboard for use in country or region: Spare part number

Before removing the keyboard and switch cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

4–20 Maintenance and Service Guide

Removal and replacement procedures

Remove the keyboard and switch cover:

1. Position the computer with the front toward you.

2. Remove the following screws:

❏ Two slotted Torx T8M2.5×7.0 screws 1 that secure the switch cover to the computer

❏ Two Phillips PM2.0×5.0 screws 2 that secure the switch cover to the computer in the battery bay

❏ One Phillips PM2.0×2.0 broadhead screw 3 that secures the switch cover to the computer in the battery bay

❏ Two slotted Torx T8M2.5×7.0 screws 4 that secure the keyboard to the computer

3. Turn the computer display-side up, with the front toward you.

4. Open the computer as far as possible.

5. Lift the switch cover until it releases from the computer.

Maintenance and Service Guide 4–21

Removal and replacement procedures

6. Lift the rear edge 1 of the keyboard until it rests at an angle.

7. Slide the keyboard 2 back until it rests on the switch cover and display.

8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable 2 from the system board.

4–22 Maintenance and Service Guide

Removal and replacement procedures

9. Remove the keyboard.

10. Release the ZIF connector 1 to which the LED board cable is attached, and then disconnect the LED board cable 2 from the system board.

11. Detach the LED board cable 3 from the top cover. (The LED board cable is attached to the top cover with double-sided tape.)

12. Disconnect the speaker cable 4 from the system board.

13. Remove the switch cover 5.

Reverse this procedure to install the keyboard and switch cover.

Maintenance and Service Guide 4–23

Removal and replacement procedures

Speakers

Description Spare part number

Speakers (include cables) 577215-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the keyboard and switch cover (see “Keyboard and switch cover” on page 4-20).

Remove the speakers:

1. Turn the switch cover upside down, with the front edge toward you.

2. Remove the speaker cable 1 from the clips built into the switch cover.

3. Remove the four Phillips PM2.0×4.0 screws 2 that secure the speakers to the switch cover.

4. Remove the speakers 3.

Reverse this procedure to install the speakers.

4–24 Maintenance and Service Guide

Palm rest

The palm rest is included with the top cover. See “Top cover” on page 4-36 for top cover spare part and removal

✎

information.

Before removing the palm rest, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the keyboard and switch cover (see “Keyboard and switch cover” on page 4-20).

Remove the palm rest:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Remove the slotted Torx T8M2.5×7.0 screw that secures the palm rest to the computer.

Removal and replacement procedures

and then shut it down through the operating system.

unplugging the AC adapter from the computer.

Maintenance and Service Guide 4–25

Removal and replacement procedures

4. Release the ZIF connector 1 to which the TouchPad cable is attached, and then disconnect the TouchPad cable 2 from the system board.

5. Lift the rear edge of the palm rest 3 until it detaches from the computer, and then swing the palm rest up and forward until it rests upside down in front of the computer.

6. Disconnect the fingerprint reader board cable 1 from the system board.

7. Remove the palm rest 2.

Reverse this procedure to install the palm rest.

4–26 Maintenance and Service Guide

Display assembly

The display assembly spare part kit includes two WLAN antenna transceivers and cables, nameplate, and logo.

✎

Description Spare part number

13.3-in, LED, HD display assembly:

■ AntiGlare display assembly with webcam and 2 WWAN antennas in black trim 577173-001

■ AntiGlare display assembly with webcam and 2 WWAN antennas in red trim 577182-001

■ AntiGlare display assembly with webcam in black trim 577174-001

■ AntiGlare display assembly with webcam in red trim 577183-001

■ AntiGlare display assembly without webcam in black trim 577172-001

■ AntiGlare display assembly without webcam in red trim 577181-001

■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in black trim 577176-001

■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in red trim 577185-001

■ 1366 × 768 BrightView display assembly with webcam in black trim 577175-001

■ 1366 × 768 BrightView display assembly with webcam in red trim 577184-001

Removal and replacement procedures

■ 1366 × 768 BrightView display assembly without webcam in black trim 577177-001

■ 1366 × 768 BrightView display assembly without webcam in red trim 577186-001

■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in black trim 583090-001

■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim 583091-001

■ 1280 × 720 BrightView display assembly with webcam in black trim 577179-001

■ 1280 × 720 BrightView display assembly with webcam in red trim 577188-001

■ 1280 × 720 BrightView display assembly without webcam in black trim 577178-001

■ 1280 × 720 BrightView display assembly without webcam in red trim 577187-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-12) and WWAN module (see “WWAN module” on page 4-17).

6. Remove the keyboard and switch cover (see “Keyboard and switch cover” on page 4-20).

Maintenance and Service Guide 4–27

Removal and replacement procedures

Remove the display assembly:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Remove the WLAN and WWAN antenna cables 1 from the clips 2 built into the base enclosure.

4. Turn the computer display-side up, with the front toward you.

5. Open the computer as far as possible.

6. Disconnect the microphone cable 1 from the system board.

7. Remove the wireless antenna cables 2 from the opening in the top cover.

8. Remove the wireless antenna cables and the microphone cable from the clips 3 and routing channel built into the top cover.

9. Release the grounding tape 4 that covers the wireless antenna cables and microphone cable.

4–28 Maintenance and Service Guide

Removal and replacement procedures

When installing the display assembly, be sure to complete the following steps to properly route the

✎

wireless antenna cables. Failure to follow these guidelines can result in degraded wireless reception.

a. Route the wireless antenna cables and microphone cable inside the clips 1 built into the top cover.

b. Align the exposed sections of the wireless antenna cables 2 with the grounding pad 3 attached to the

top cover.

c. Secure the wireless antenna cables to the grounding pad with the grounding tape 4 attached to the

top cover.

10. Disconnect the display panel cable 1 from the system board.

11. Release the display panel cable from the clip 2 that secures it.

Maintenance and Service Guide 4–29

Removal and replacement procedures

CAUTION: Support the display assembly when removing the following screws. Failure to support the display

assembly can result in damage to the display assembly and other computer components.

12. Remove the five Torx T8M2.5×6.0 screws 1 that secure the display assembly to the computer.

The front-right screw on the right hinge secures a ground loop 2 that branches off of the display

✎

panel cable.

13. Lift the display assembly 3 straight up and remove it.

14. If it is necessary to replace the display bezel or any of the display assembly internal components:

a. Remove the four rubber screw covers 1 and the four Torx T8M2.5×6.0 screws 2 that secure the display

bezel to the display assembly.

4–30 Maintenance and Service Guide

Removal and replacement procedures

b. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display

bezel until the bezel disengages from the display enclosure.

c. Remove the display bezel 4. The display bezel is available using the following spare part numbers:

◆ 577194-001—for use only on computer models equipped with a webcam

◆ 577195-001—for use only on computer models not equipped with a webcam

15. If it is necessary to replace the webcam module:

a. Remove the four Phillips PM2.5×4.0 screws 1 that secure the display panel to the display enclosure.

b. Remove the display panel cable from the clips 2 built into the display enclosure.

c. Remove the display panel 3.

Maintenance and Service Guide 4–31

Removal and replacement procedures

d. Release the webcam module 1 as far from the display enclosure as the webcam module cable allows.

e. Disconnect the webcam module cable 2 from the webcam module.

f. Remove the webcam module 3. The webcam module is available using spare part number 577171-001.

16. If it is necessary to replace the display hinges:

a. Remove six Phillips PM2.5×3.0 screws 1 that secure the display hinges to the display panel.

b. Remove the display hinges 2.

4–32 Maintenance and Service Guide

Removal and replacement procedures

17. If it is necessary to replace the display panel cable:

a. Turn the display panel upside down, with the bottom edge toward you.

b. Fold back the flap 1 in the display shielding that covers the display panel cable connector.

c. Release the adhesive support strip 2 that secures the display panel cable to the display panel.

d. Release the support bar 3 that secures the display panel cable to the display panel.

e. Disconnect the display panel cable 4 from the connector on the back of the display panel.

f. Remove the display panel cable 5. The display panel cable is available using the following spare part

numbers:

◆ 577663-001—for use only on computer models equipped with a webcam

◆ 577190-001—for use only on computer models not equipped with a webcam

18. If it is necessary to replace the microphones and cables:

a. Release the microphone receivers 1 from the clips built into the display enclosure.

b. Release the microphone cables 2 from the clips and routing channel built into the left side of the

display enclosure.

c. Remove the microphones and cables 3. The microphones and cables are included in the Display Cable Kits,

using the following spare part numbers:

◆ 577228-001—for use only on computer models equipped with WWAN capability

◆ 578365-001—for use only on computer models not equipped with WWAN capability

Maintenance and Service Guide 4–33

Removal and replacement procedures

19. If it is necessary to replace the WLAN wireless antenna transceivers and cables:

a. Detach the transceivers 1 from the display enclosure. (The transceivers are attached to the enclosure with

double-sided tape.)

b. Release the WLAN wireless antenna cables 2 from the clips and routing channel built into the left side of

the display enclosure.

c. Remove the WLAN wireless antenna transceivers and cables. The wireless antenna transceivers and cables

are included in the Display Cable Kits, using the following spare part numbers:

◆ 577228-001—for use only on computer models equipped with WWAN capability

◆ 578365-001—for use only on computer models not equipped with WWAN capability

4–34 Maintenance and Service Guide

Removal and replacement procedures

20. If it is necessary to replace the WWAN wireless antenna transceivers and cables:

a. Detach the transceivers 1 from the display enclosure. (The transceivers are attached to the enclosure with

double-sided tape.)

b. Release the WWAN wireless antenna cables 2 from the clips and routing channels built into the left and

right sides of the display enclosure.

c. Remove the WWAN wireless antenna transceivers and cables. The wireless antenna transceivers and cables

are included in the Display Cable Kits, using the following spare part numbers:

◆ 577228-001—for use only on computer models equipped with WWAN capability

◆ 578365-001—for use only on computer models not equipped with WWAN capability

Reverse this procedure to reassemble and install the display assembly.

Maintenance and Service Guide 4–35

Removal and replacement procedures

Top cover

The top cover spare part kit includes a palm rest, TouchPad and cable, and TouchPad button board and cable.

✎

Description Spare part number

For use only on computer models equipped with fingerprint reader in black trim (includes fingerprint reader board and cable)

For use only on computer models equipped with fingerprint reader in red trim (includes fingerprint reader board and cable)

For use only on computer models not equipped with fingerprint reader in black trim 577217-001

For use only on computer models not equipped with fingerprint reader in red trim 577219-001

577216-001

577218-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Optical drive (see “Optical drive” on page 4-18)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)

e. Palm rest (see “Palm rest” on page 4-25)

f. Display assembly (see “Display assembly” on page 4-27)

Remove the top cover:

1. Turn the computer upside down, with the front toward you.

2. Remove the four slotted Torx T8M2.5×7.0 screws 1 and the three Phillips PM2.0×3.0 screws 2 that secure the top cover to the base enclosure.

4–36 Maintenance and Service Guide

Removal and replacement procedures

3. Turn the computer right-side up, with the front toward you.

4. Disconnect the power connector cables 1 from the system board.

5. Release the power connector cables from the clips 2 and routing channel built into the top cover.

6. Disconnect the network cable 3 from the system board.

7. Release the network cable from the clips 4 and routing channel built into the top cover.

8. Remove the five slotted Torx T8M2.5×7.0 screws 1 and the Torx T8M2.5×6.0 screw 2 that secure the top cover to the base enclosure.

Maintenance and Service Guide 4–37

Removal and replacement procedures

9. Release the ExpressCard slot bezel 1 by pressing in on it, and then remove the bezel 2.

10. Lift the rear edge 3 of the top cover until it detaches from the base enclosure.

11. Remove the top cover 4 by lifting it straight up.

Reverse this procedure to install the top cover.

4–38 Maintenance and Service Guide

USB board

Description Spare part number

USB board (includes cable) 577659-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Optical drive (see “Optical drive” on page 4-18)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)

Removal and replacement procedures

e. Palm rest (see “Palm rest” on page 4-25)

f. Display assembly (see “Display assembly” on page 4-27)

g. Top cover (see “Top cover” on page 4-36)

Remove the USB board:

1. Disconnect the USB board cable 1 from the system board.

2. Detach the USB board cable 2 from the base enclosure. (The USB board cable is attached to the base enclosure with double-sided tape.)

3. Remove the USB board 3 and cable.

Reverse this procedure to install the USB board.

Maintenance and Service Guide 4–39

Removal and replacement procedures

Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is

✎

included in the Cable Kit, spare part number 577214-001.

Description Spare part number

Bluetooth module

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Optical drive (see “Optical drive” on page 4-18)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)

e. Palm rest (see “Palm rest” on page 4-25)

f. Display assembly (see “Display assembly” on page 4-27)

g. Top cover (see “Top cover” on page 4-36)

Remove the Bluetooth module and cable:

537921-001

1. Release the Bluetooth module 1 by sliding it forward until the rear edge of the module is clear of the opening in the base enclosure, and then sliding it 2 to the right until it is clear of the clips built into the top cover.

2. Remove the Bluetooth module 3.

3. Disconnect the Bluetooth module cable 4 from the Bluetooth module.

4–40 Maintenance and Service Guide

Removal and replacement procedures

4. If it is necessary to replace the Bluetooth module cable:

a. Disconnect the Bluetooth module cable 1 from the system board.

b. Release the Bluetooth module cable from the clips 2 built into the base enclosure.

c. Remove the Bluetooth module cable 3.

Reverse this procedure to install the Bluetooth module and cable.

Maintenance and Service Guide 4–41

Removal and replacement procedures

Modem module

The modem module spare part kit does not include a modem module cable. The modem module cable is

✎

included in the Cable Kit, spare part number 577214-001.

Description Spare part number

Modem module for use in all countries and regions except Australia and New Zealand 510100-001

Modem module for use only in Australia and New Zealand 510100-011

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Optical drive (see “Optical drive” on page 4-18)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)

e. Palm rest (see “Palm rest” on page 4-25)

f. Display assembly (see “Display assembly” on page 4-27)

g. Top cover (see “Top cover” on page 4-36)

4–42 Maintenance and Service Guide

Removal and replacement procedures

Remove the modem module:

1. Remove the two Phillips PM2.0×4.0 screws 1 that secure the modem module to the system board.

2. Lift the modem module 2 away from the system board to disconnect it.

3. Disconnect the modem module cable 3 from the modem module.

4. Remove the modem module.

Reverse this procedure to install the modem module.

Maintenance and Service Guide 4–43

Removal and replacement procedures

Modem module cable

The modem module cable is included in the Cable Kit, spare part number 577214-001.

✎

Before removing the modem module cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Optical drive (see “Optical drive” on page 4-18)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)

e. Palm rest (see “Palm rest” on page 4-25)

f. Display assembly (see “Display assembly” on page 4-27)

g. Top cover (see “Top cover” on page 4-36)

h. USB board (see “USB board” on page 4-39)

Remove the modem module cable:

1. Disconnect the modem module cable 1 from the modem module.

2. Release the modem module cable 2 from the clips built into the base enclosure.

3. Release the RJ-11 connector 3 from the clip built into the base enclosure.

4. Remove the modem module cable.

Reverse this procedure to install the modem module cable.

4–44 Maintenance and Service Guide

Power connector cable

The power connector cable is included in the Cable Kit, spare part number 577214-001.

✎

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Optical drive (see “Optical drive” on page 4-18)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)

e. Palm rest (see “Palm rest” on page 4-25)

Removal and replacement procedures

f. Display assembly (see “Display assembly” on page 4-27)

g. Top cover (see “Top cover” on page 4-36)

Remove the power connector cable:

1. Release the power connector 1 from the clip built into the base enclosure.

2. Remove the power connector cable 2.

Reverse this procedure to install the power connector cable.

Maintenance and Service Guide 4–45

Removal and replacement procedures

Power button board

The power button board spare part kit includes two cables.

✎

Description Spare part number

Power button board for use only on computer models equipped with WWAN capability (includes SIM slot)

Power button board for use only on computer models not equipped with WWAN capability 577661-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Optical drive (see “Optical drive” on page 4-18)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)

e. Palm rest (see “Palm rest” on page 4-25)

f. Display assembly (see “Display assembly” on page 4-27)

g. Top cover (see “Top cover” on page 4-36)

Remove the power button board:

577662-001

1. Release the two ZIF connectors 1 to which the two power button board cables are attached, and then disconnect the cables 2 from the system board.

2. Detach the power button board 3 from the base enclosure. (The power button board is attached to the base enclosure with double-sided tape.)

3. Remove the power button board and cables.

Reverse this procedure to install the power button board.

4–46 Maintenance and Service Guide

System board

The system board spare part kit includes replacement thermal material.