All Rights Reserved.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except
as allowed under the copyright
laws.
Publication number
C4251-90927
First edition, February 1999
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A
PARTICULAR PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing
or use of this information.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 USA
Places printer online or offline, resumes printing,
8
68
and exits menus
Action is required–see display*
9
Processing information*
10
Printer is online*
11
* When LED is lit.
2
3
4
5
EN
Control Panel – 1
To Change a Control Panel Setting
1
2
3
4
5
[Menu]
Press
Press
Press
Press
[Item]
[– Value +]
[Select]
until the desired menu appears.
until the desired item appears.
until the desired setting appears.
to save the selection. An asterisk (*)
will appear beside the new setting.
[Go]
Press
to exit the menu.
2 – Control Panel
EN
Using the Printer Online Help System
This printer features an online help system on the
control panel that provides instructions for resolving
most printer errors. Certain control panel error
messages alternate with instructions on accessing the
online help system.
Whenever a
message alternates with
press the
instructions.
Note
Press
[Go]
appears in an error message, or a
[?]
FOR HELP PRESS THE ? KEY
key to navigate through a sequence of
[Item]
to exit the online help system.
,
EN
Control Panel – 3
To Check the Printer’s Configuration
From the printer, you can print the following information
pages, which give details about the printer and its
configuration:
•Menu Map
•Configuration Page
•PCL or PS Font List
To Print a Menu Map:
1
2
3
To Print a Configuration Page:
1
2
3
To Print a PCL or PS Font List:
1
2
3
[Menu]
Press
[Item]
Press
Press
Press
Press
Press
Press
Press
until
[Select]
[Menu]
[Item]
until
[Select]
[Menu]
[Item]
until
PS FONT LIST
[Select]
Press
INFORMATION MENU
until
PRINT MENU MAP
to print the menu map.
INFORMATION MENU
until
PRINT CONFIGURATION
to print the configuration page.
INFORMATION MENU
until
PRINT PCL FONT LIST
appears.
to print the font list.
appears.
appears.
appears.
appears.
appears.
or
PRINT
4 – Control Panel
EN
Common Printer Messages
Printer Messages and Explanations
MessageExplanation
ACCESS DENIED
MENUS LOCKED
ENV FEEDER LOAD
[TYPE] [SIZE]
MANUALLY FEED
[TYPE] [SIZE]
OFFLINE
PERFORM PRINTER
MAINTENANCE
The control panel function you are trying to
access has been locked. See your network
adminstrator.
Load the requested envelope type and size into
the envelope feeder.
Make sure that the envelope size and type are
set correctly from the Paper Handling Menu.
Press
loaded in the feeder.
Press
types and sizes. Press
type or size.
Load the requested paper into Tray 1.
Press
in Tray 1.
Press
types and sizes. Press
alternate type or size.
Press
To ensure optimum print quality, the printer
prompts you to perform routine maintenance
every 200,000 pages. To order a Printer
Maintenance Kit, see the online user’s guide
that came with the printer.
if the desired envelope is already
[Go]
[– Value +]
[Go]
[– Value +]
[Go]
to scroll through the available
if the desired paper is already loaded
to scroll through the available
to place the printer online.
[Select]
[Select]
to accept the
to accept the
EN
Control Panel – 5
Printer Messages and Explanations (Continued)
MessageExplanation
TRAY X LOAD
[TYPE] [SIZE]
13.X PAPER JAM
[LOCATION]
Load the requested paper into the specified
tray (x). (See the sections on loading paper.)
Make sure that the trays are correctly adjusted
for size.The tray type settings (and size for
Tray 1) must be set from the printer’s control
panel.
If you are trying to print A4 or letter-size paper
and this message appears, make sure the
default paper size is set correctly from the
Printing Menu in the printer’s control panel.
Press [Go] to print from the next available tray.
Press [– Value +] to scroll through the available
types and sizes. Press [Select] to accept the
alternate type or size.
Remove jammed paper from the specified
location (see the section on Paper Jam
Locations).
Open the top cover.
Remove the toner cartridge and clear all paper
from underneath the toner cartridge area.
Caution
Ensure that all jammed paper is removed before
closing the top cover.
Open and close the top cover to clear the
message.
If the message persists after all jams have been
cleared, a sensor might be stuck or broken.
Contact an HP-authorized service or support
provider. (See the HP Customer Care Service
and Support pages in the online user’s guide.)
6 – Control Panel
EN
Printer Messages and Explanations (Continued)
MessageExplanation
41.3 UNEXPECTED
PAPER SIZE
The paper size you are trying to print is not the
same as the control panel setting.
Reload the tray with the correct paper size.
Make sure that the control panel setting is
correctly adjusted for size. (The printer will
continue trying to print the job until size settings
are correct.)
If you are printing from the optional 500-sheet
paper tray, check the paper size indication knob
located on the right front side of the tray and set
it to the correct paper size.
Ensure all multiple paper feeds are cleared from
paper tray areas.
After performing the actions above, press
The page containing the error will automatically
be reprinted. (Or, press
the job from the printer’s memory.)
[Cancel Job]
[Go]
to clear
.
EN
Control Panel – 7
Printing Tasks
Manually Feeding Paper from Tray 1
The Manual Feed feature allows you to print on special
paper from Tray 1, such as envelopes or letterhead. If
Manual Feed is selected, the printer will print only from
Tray 1.
Select Manual Feed through the software or printer
driver. Manual Feed can also be enabled from the
Paper Handling Menu in the printer’s control panel.
Note
Settings in the software application and printer driver
override control panel settings.
When Manual Feed is selected, if
the printer automatically prints (if paper is in the tray). If
TRAY 1 MODE=CASSETTE
Tray 1 whether or not Tray 1 is loaded. This enables you
to load different paper if necessary. Press
from Tray 1.
8 – Printing Tasks
the printer prompts to load
TRAY 1 MODE=FIRST
[Go]
to print
EN
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