features and reliability without compromising its ease of use. Features such as open file backup,
D2D2Any backup and recovery and bare metal disaster recovery minimize the impact of backup
and recovery operations. The D2D2Any feature extends the scale and capability of the D2D
backup (Virtual Library) to allow backups to be moved or copied from disk to other media such as
tape for longer term retention. Agents are available for the protection of networked file servers,
application servers, HP Data Protection Storage Server and Windows desktops. High
performance is delivered through the Data Protector Express three-tier architecture - unique in this
class of product - and self-tuning parallel backup streams that allows multiple jobs to run
concurrently.
The HP All-in-One Storage System includes the backup server LTU which enables the backup and
recovery of file and iSCSI data on the AiO and the setup and management of virtual libraries; you
can consolidate the rest of your backup infrastructure and add advanced functionality by including
any of the optional extensions such as D2D2Any, bare metal recovery, or network agents for
backup of data stored locally on other servers.
) - HP StorageWorks Storage Mirroring
- Data Protector Express delivers class leading
For more information on Data Protector Express visit:
http://www.hp.com/go/dataprotectorexpress
SKU's, options, and functional extensions.
HP Storage Essentials NAS Manager
(NAS) management capabilities for HP All-in-One Storage Systems. Visualize your distributed HP
All-in-One Storage Systems and centrally manage their capacity, performance, events, and
dependencies to ensure availability and performance and unify SAN and NAS management.
For more information on the complete line of HP Storage Essential products go to:
http://www.hp.com/go/storageessentials
. Click on the QuickSpec link for information on
- Provides comprehensive Network Attached Storage
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Page 9
HP StorageWorks 400t and 400r All-in-One
QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy
to use support packages that help you make the most of your hardware and software investments. They let you choose the support
levels that meet your business requirements. They help you contain total cost of ownership.
HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty.
For most HP products, including the AiO400t and AiO400r, post-warranty HP Care Pack Services are available when your
original warranty has expired.
Storage Systems
Why purchase an HP
Care Pack service?
Your standard warranty protects against product defects during normal working hours. HP Care Pack
Services help you extend this protection to more coverage hours and more days per week. This can
increase uptime which can improve your productivity and profitability. These convenient service
packages:
Protect your investment in HP products
Provide consistent, predictable levels of support across your entire department or business
Ease budget planning with fixed-cost support that includes parts and labor
Give you direct access to proven technical and problem-solving expertise
Offer a choice of response-time and repair-time commitments
Deliver prompt, measurable results
Are available whenever and wherever you do business
HP Care Pack availability may vary by country and product.
The breadth, depth, and quality of HP hardware and software support services can help you improve
the performance of your IT support processes and resolve the complex software and hardware problems
that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency,
and agility from the desktop to the data center, and improve the productivity of your employees.
HP offers an optional migration service to assist the customer in moving to the newest product release.
This may be in the form of a defined kit and service, or may alternatively be performed on a time &
material basis.
Warranty and Services
Included with the
Product
HP Services allows the customer to leverage HP's experience in selecting and configuring the most
widely used security features, and provides an environment that is immediately more available due to
increased change control and significantly improved data security.
For more information on these and other service options, please contact any of our worldwide sales
offices or visit our web site at:
HP basic Software warranty provides that the Software media will be free of physical defects for a
period of ninety (90) days from delivery. In addition to this basic Software warranty HP also includes, as
part of the product, a 1 year, Software Support Carepack that provides phone in support for 9hrs/day,
5 days/week for all the bundled software including the WSS2003 R2 operating system including the
iSCSI functionality, the Data Protector Express software, and the enhanced All-in-One Storage Manager
(ASM) GUI. This AiO400 product support can be uplifted to 24x7 for up to 5 years.
The HP AiO400t and AiO400r come with a 1-1-1 hardware warranty (1 years parts exchange, 1 year
labor, and 1 year on-site, next business day response) for product hardware.
http://www.hp.com/hps/support
.
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Page 10
QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
HP StorageWorks 400t and 400r All-in-One
Storage Systems
Available HP Care Pack
Services
Installation Services
Extend your product warranty with a choice of cost-saving support packages.
HP Care Pack Services are sold by HP and HP authorized enterprise and commercial resellers. Services
for customers purchasing via direct and enterprise resellers are quoted using HP order configuration
tools.
HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific
duration and hours of coverage.
HP Care Pack is not available for less than the product's warranty duration.
HP Care Pack is available for sale anytime during the warranty period for most products, but the
commencement date will be the same as the Warranty Start Date (delivery date to end user
customer). Proof of purchase may be required.
HP Care Pack services are prepaid.
For additional information on Product Services and HP Care Pack, as well as orderable part numbers,
please refer to the URL:
If you have specific questions about availability or how to obtain services contact your local HP
representative. Contact information for your local area can be found at:
http://www.hp.com/services
The Installation service deployment activities follow the AiO Quick Start Poster and include:
http://www.hp.com/hps/carepack/
.
.
Support Plus 24
CarePack
Unpacking the product, performing initial inspection, rack mounting if required, and setting up
product hardware and power connectivity and connecting customer provided cables.
Working with the customer to determine if access to the AiO will be DHCP or networking.
Configuring the AiO by running the Rapid Startup Wizard which sets such things as date, time,
user name and password, setting up integrated Lights Out (iLO) and simple network management
protocol (SNMP).
The AiO "Create a Shared Folder" Wizard is run to configure the AiO to share files, and access
is confirmed.
Finally, a product orientation of < 10 minutes provides a brief overview of how the product was set up,
as well as how to find information within the product documentation.
HP Support Plus 24 provides all the benefits of the regular Support Plus Care Pack, but HP Services
engineers are available to work with your IT team to deliver onsite hardware support and over-the-phone
software support around-the-clock 365 days per year.
Three years of HP Support Plus 24 x 7
Improve coverage hours from 9x5 to 24x7
Improve HW response time from warranty of next business day to 4hrs same day
Extend coverage from 1 year to 3 years
Includes both AiO hardware and software
Improve the productivity of system managers and operators
Improve system performance and reduce downtime due to software defects
Expedite problem resolution through expert-level technical resources
Enjoy consistent service coverage across geographically dispersed sites
Access to patches for HP and selected third-party software and firmware
In short you enjoy all the benefits of HP Support Plus at any time or on any day you may need them.
Choose Support Plus 24 when you not only need all of the benefits of Support Plus, but also require
responsive hardware and software services available anytime.
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Page 11
QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
HP StorageWorks 400t and 400r All-in-One
Storage Systems
Support Plus
CarePack
HP Support Plus helps you increase the performance and availability of your IT infrastructure with
comprehensive, consistent hardware and software services. HP Services engineers deliver onsite
hardware support and over-the-phone software support 13 hours per day, 5 days per week.
Three years of HP Support Plus 13x5
Extend basic coverage from 1 year to 3 years
Improve HW response time from warranty of next business day to 4hrs same day
Improve coverage hours from 9x5 to 13x5 (due to improved response time)
Includes both AiO hardware and software
Improve the productivity of system managers and operators
Improve system performance and reduce downtime due to software defects
Expedite problem resolution through expert-level technical resources
Enjoy consistent service coverage across geographically dispersed sites
Access to patches for HP and selected third-party software and firmware
Our Service coverage encompasses the HP AiO400t and AiO400r products, selected multi-vendor
hardware and provides trouble-shooting software problems which in turn range from the Windows
Storage Server 2003 operating system up to the available utilities. And Support Plus provides recovery
and re-configuration assistance of the base HP AiO400t and AiO400r using the Quick Recovery disk
and your saved configuration file (application recovery not included).
Choose Support Plus when you need to:
eSupport
Improve uptime with responsive hardware and software services.
Enjoy consistent service coverage across geographically dispersed sites.
Update HP and selected third-party software with tested and certified patches.
HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.
Features include:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the support
portal, visit:
http://www.hp.com/support
Education Services
Financial Services
HP offers a variety of training methods to fit your needs including traditional instructor-led courses at one
of our 120 training centers worldwide, onsite training customized to your needs, in your facility, or even
Remotely Assisted Instruction Learning that combines the best of traditional classroom training (including
its live instructor and labs) with the best of online training (no traveling required). And if you like learning
on your own schedule, at your own pace, make use of e-learning opportunities on the award-winning
HP IT Resource Center, a "learning community" with extensive on-demand resources that can be
accessed 24x7. For more information on these services, contact your HP sales representative or visit:
http://www.hp.com/learn
HP Financial Services provides innovative financing and financial asset management programs to help
customers cost-effectively acquire, manage, and ultimately retire their HP solutions. For more information
on these services, please contact your HP sales representative or visit:
http://www.hp.com/go/hpfinancialservices.
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and click on "HP StorageWorks".
Page 12
HP StorageWorks 400t and 400r All-in-One
QuickSpecs
Product Configuration Wizard
In the following steps you will be guided through a series of steps to help you configure the best solution for your environment. You
will also be supplied with information about complementary products that can be ordered at the same time. It is important to note
that HP StorageWorks All-in-One Storage Systems include all of the software features and benefits listed above as standard features;
this means that there are no expensive upgrades or options required to achieve this integrated storage functionality and data
management.
NOTE:
integrated or configured and ship as separate components.
Step 1 - Order the desired HP All-in-One Storage System based on form factor, power cord
localization (AiO400t), capacity, performance, scalability, and redundancy requirements.
HP StorageWorks 400t All-in-One Storage System
AiO400t common
specifications
The steps outlined below are intended only as a guide for the options available. All options chosen are not factory
Processor
Memory
Operating System
Storage Controller
Internal Storage
Optical Drive
Network Controller
Form Factor
Power and cooling
Remote Management
File Serving
Protocol Support
iSCSI Initiator Support
Dual-Core Intel® Pentium® E2160 1.8 GHz with 1 x 1MB L2 cache
2 GB of memory standard (2 x 1GB), expandable to 4 GB
Windows Storage Server 2003 Release 2, Standard Edition
Smart Array E200/128MB Controller with BBWC
Varies by model - select model below depending on needs. Capacity points
listed are total raw capacity. Hard drives are non hot-pluggable.
Half-Height Internal DVD-ROM
Embedded NC105i PCIe Gigabit Ethernet Server Adapter plus Additional
NC360T dual-port Gigabit Ethernet Server Adapter
Micro ATX Tower
Non-redundant system fans and power supply
Remote management User Interface (UI), Remote Desktop, or Telnet. Remote
hardware management via optional Lights-Out 100
SMB/CIFS, NFS, NCP, AppleTalk, HTTP, FTP
Compliant with iSCSI industry standards and compatible with industry
standard iSCSI initiators. Interoperability has been verified for Windows
2000, Windows Server 2003, VMware ESX Server 3, SUSE Linux
Enterprise Server 10, RedHat Enterprise Linux 5, and Qlogic 40xx series
iSCSI hardware HBAs. For additional information please visit:
http://www.microsoft.com/storage
.
Storage Systems
AiO400t
1TB SATA Model
AK296A (Amer)
AK297A (Asia)
AK298A (Euro)
AK299A (China)
AK300A (Aust)
Internal Storage
4 x 250GB front loading, 7200 RPM SATA HDDs
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