HP 400dl, 400t, 425t, 400s, 425s Service Handbook

Service Handbook

HP Apollo 9000 Series 400

Models 400dl, 400t, 425t, 400s, 425s, 433s

Order No. A1630-90#9

Manufacturing No. A1630-90614

HEWLETT

E!!i!i

PACKARD

NOTICE

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~LAR PURPOSE.Hawtatf-Packerdehallnotbe Ilebtefor erromcontainedhereinordkacl, Indlract.
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WARRANTY

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theRegentsoftheUnhwelfyof Callfomla

ii

New editions of this manual incorporate all material updated since the previous

edition. Update packages ma be issuedbetween editions and contain replace-

ment and additional pages to~merged intothemanualby the user. Note that
pages

which are rearranged due to changes on a previous page are not consid-

ered revised.
The manual printing date and part number indicate its current edition. The

printing date changes when a new edition is printed. (Minor corrections and
updates which are incorporated at reprint do not cause the date to change.) The
manual part number changes when extensivetechnical changes are incorporated.

July 1990...Edition1

October 1991...Edition2

Emissions Regulations

Federal Communications Commission (FCC)

T#oFederal Communications Commission of the U.S. government regulates the

9

uencyenergy emanated b computing devicesthrough published regu-

{

lations. hese regulations specifyt e limitsof radio frequency emission to

pro-

tect radio and televisionreception. All HP Apollo nodes and peripherals have
been tested and complywith these limits. The FCC regulations also r uire that

7

com uting devicesused in the U.S. displaythe agency’slabel and that t e re-

e(!

Iat documentation include the followingstatement.

WARNING:

This equipment generates, uses,and may emit radio fre­quency energy and, if not installedand used in accordance
with these instructions,maycause interference to radio com­munications. It has been tested and found to complywith the
limits for a ClassA computing devi~ pursuant to Subpart J of
Part 15of FCC Rules, which are designed to provide reason-

able protection against such interference when operated in a

commercialenvironment. Operation of this equipment in a

residential area islikelyto cause interference, in which case
the user at his ownexpensewillbe required to take whatever
measures may be required to correct the interference.

Complianceto these regulations requires the usc of shielded cables.

Canadian Department of Communications (DOC)

This digital apparatus does not exceed the ClassA limits for radio noise emis­sionsfrom di~tal apparatus asset out in the Radio Interference Requirements
of the Canad]an Department of Communications.

Compliance to these regulations requires the usc of shielded cables.

Verband Deutscher Elektrotechniker (WE)

Herstellerbescheinigung
Hierrnit wird bescheinigt,drd3der diescs Ger5t in &reinstimmung mit den

Bestimmungender Pastverfiigung1046/84funkentstiit ist.
Der Deutschen Bundespostwur~edas Inverkehrbringen dicser Geriites an e-

zigt

und die Berechtigung zur Uberpriifimgder Serie auf Einhaltung der

%es-

timmungen einger~umt.
Die Elnhaltung dieser Grenzwcrte schreibt den Gebrauch abgeschirmter Kabel

vor.
J3ewIett-Packad Gmb~

r

iv

VCCI Class 1 ITE Equipment

Emissions Regulations Compliance

Any third-party I/O deviee installed in HP Apollo system(s)must be in aeeor­danee with the requirements set forth in the preceding EmissionsRe@ations
statements. In the event

that a third-party noncompliant 1/0 deviceISinstalled,

the customer assumes all responsibilityand liabilityarising therefrom.
Compliance to these regulations requires the use of shielded cables

Acoustics

Regulation On Noise Declaration for Machines -3. GSGV
Lpa c 70dB

J-pa c70dB
operator position am Arbeitsplatz
normal o nation

?%

normaler Betrieb
per 1S0 nach DIN 45635T 19

Electrostatic Discharge (ESD) Precautions

Electrostatic charges can damage the integrated circuitson printed circuit
boards.To prevent such damage from owtn-ring,observe the followingpreca­utionswhen unpacking and installingthe board.

●

●

●

●

●

vi

Stand on a static-free mat.
Wear a static strap to ensure that any accumulated electrostatic charge will

& discharged from your body to ground.
Connect allequipment.together, includingthe static-free mat, static straps,

routing nodes, and peripheral units,
Keep uninstalled printed circuit boards in their protective antistatic bags.
Handle printed circuit boards bytheir edges,once you have removed them

from their protective antistatic bags.

Contents

Chapter 1

Product Information

Part 1

Part

2

Model 400t, 425t, and 400dl

Model 400t and 425t Overview . . . . . . . . . . . . . . 1-1

Mode1400d10verview ..,,..... . . . . . . . . . . . . 1-2

Physical Configurations . . . . . . . . . . . . . . . . . . . . . 1-3

System Unit

. . . . . . . . . . . . . . . . . . . . ., ..,,

1-4

Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Winchester Disk Drive Specifications . . . . . . 1-5

Model 400s, 425s, and 433s

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Accessory Cards/Boards . . . . . . . . . . . . . . . . . . . . 1-9

Supported DIO Accessory Boards . . . . . . . . 1-9

Supported AT-Compatible Accessory Boards 1-10

Physical Configurations . . . . . . . . . . . . . . . . . . . . . 1-10

System Units . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Monitors and Graphics Controllers . . . . . . . 1-11

Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Internal Mass Storage . . . . . . . . . . . . . . . . . . 1-12

Contents vii

Chapter 2

Environmental/

Installation/PM

Model 400t, 425t, and 400dl System Units . . . . 2-1

Environmental Specifications . . . . . . . . . . . . 2-1

Regulatory Requirements . . . . . . . . . . . . . . . . 2-1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Preventive Maintenance . . . . . . . . . . . . . . . . 2-2

Model 400s, 425s, and 433s System Units . . . . . 2-3

Environmental Specifications . . . . . . . . . . . . 2-3

Regulatory Requirements . . . . . . . . . . . . . . . . 2-3

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Preventive Maintenance . . . . . . . . . . . . . . . . 2-4

Chapter 3

Configuration

Workstation and System Unit Configurations . . . 3-1

FRU Configurations . . . . . . . . . . . . . . . . . . . . . . . . 3-1

CPU Board Configurations . . . . . . . . . . . . . . 3-1

HP A14 16A VRX Color Graphics Controller 3-5
HP A 1096A VRX Monochrome

Graphics Controller . . . . . . . . . . . . . . . . . . . . 3-6

802.5 Network Controller-AT . . . . . . . . . . . 3-7

Apollo Token Ring Network Controller-AT 3-9

PC Coprocessor Board . . . . . . . . . . . . . . . . . 3-11

Rodime 200 MB Disk Drive , . . . . . . . . . . . . 3-12

Quantum 200 MB and 400 MB Disk Drive 3-13

Hewlett-Packard 400 MB Disk Drive . . . . . 3-14

Micropolis 660 MB and 1.3 GB Disk Drives 3-16

Hewlett–Packard 1.3 GB Disk Drive . . . . . . 3-18

HP A1449A 0.25-in. QIC 60-MB

Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

HP A1448A CD-ROM Drive . . . . . . . . . . . . 3-21

HP A1447A DAT Tape Drive . . . . . . . . . . . 3-22

Series 400 Systems EEPROM . . . . . . . . . . . . . . . . 3-23

Transferring an EEPROM to a Replacement

CPU Board . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Replacing a Defective EEPROM , . . . . , . . . . 3-26

...

VIII

Contents

Configuring the EEPROM on HP-UX

●

Compatible Mode Systems . . . . . . . . . . . . . . . . . .

Boot Mode Selection . . . . . . . . . . . . . . . . . . .

Auto System Select Mode for HP-UX
Compatible

Mode Systems . . . . . . . . . . . . . . . . . . . . . . . .

●

Internal 1/0 Configuration Mode for

HP-UX Compatible Mode Systems . . . . . . .

Configuring the EEPROM on Domain

Compatible Mode Systems . . . . . . . . . . . . . . . . . .

Selecting Domain Compatible

Mode . . . . . .

●

Selecting the Primary Network . . . . . . . . . . .

Selecting the System Clock Speed . . . . . . . .

Connecting Terminals to Domain Compatible

Mode Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using a Field Terminal . . . . . . . . . . . . . . . . .

Using a Workstation as a Terminal

. . . . . . .

3-28
3-28

3-29

3-30

3-32
3-32
3-35
3-36

3-38
3-38
3-38

Chapter 4

Troubleshooting

Troubleshooting in Domain Compatible Mode .,
Troubleshooting in HP-UX Compatible Mode . .
Troubleshooting Flowcharts for Domain Mode . .

HP-UX Troubleshooting Flow Charts . . . . . . . . .

Checkout Procedures for Model 400t, 425t, and

400dl Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Power Supply Verification for the Model

400t, 425t, and 400dl Systems . . . . . . . . . . .

Winchester Disk Power Checkout for the

Model 400t and 425t System Units . . . . . . .

●

Calendar Battery Checkout for Model 400t,

425t, and 400dl Systems That Use Domain

Compatible Mode . . . . . . . . . . . . . . . . . . . . .

Checkout Procedures for the Model 400s,

425s, and433s System Units.... . . . . . . . . . . . .

●

Power Supply Verification for 400s, 425s,

and 433s System Units

. . . . . . . . . . . . . . . . .

Main Power Distribution Cable Connectors .
Calendar Battery Checkout for Model 400s,

●

425s, and 433s Systems That Use Domain

Compatible Mode . . . . . . . . . . . . . . . . . . . . .

4-1
4-1
4-2
4-12

4-15

4-16

4-21

4-22

4-23

4-23
4-26

4-29

Contents

ix

Memory Module Failures . . . . . . . . . . . . . . . . . . . 4-30

HP-UX Compatible Mode Error Messages . . . . . 4-33

“UNEXPECTED” Error Messages . . . . . . . . 4-33

Chapter 5

Diagnostics

Mnemonic Debugger Self Test Diagnostics

., .,. 5-1
Running the Standard Self Test Diagnostics 5-1
Running the Extended Self Test Diagnostics 5-1

Running the Continuous Self Test

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

LED Status and Error Messages . . . . . . . . . . . . . 5-2

HP-UX Boot ROM Test Diagnostics . . . . . . . . . . 5-4

Boot ROM Self-Test LED Displays . . . . . . . 5-4

General Failure Code Descriptions . . . . . . . . 5-4

State and Failure Codes . . . . . . . . . . . . . . . . 5-6

Boot ROM Messages . . . . . . . . . . . . . . . . . . . 5-9

Using the Boot ROM Test Mode for

HP-UX Systems . . . . . . . . . . . . . . . . . . . . . . 5-13

Using the HP–UX ce.utilities . . . . . . . . . . . . 5-14

Chapter 6 Peripherals

Chapter 7

Field Replaceable Units

Model 400t, 425t, and 400dl System Units . . . . 7-1

Model 400s, 425s, and 433s System Units . . . . . 7-4

Chapter 8

Diagrams

Model 400t, 425t, and 400dl System Units ., . . 8-1

Model 400s, 425s, and 433s System Units . . . . . 8-4

x

Contents

Chapter 9

Reference

Installation Manuals . . . . . . . . . . . . . . . . . . . . . . . 9-1

Service Manuals

,. ..,!.. . . . . . . . . . . . . . . . . .0

9-1

Reference Manuals . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Chapter 10

Service Notes

Figures

1-1

1-2

3-1

3-2

3-3

3-4

3-5

3-6

3-7

3-8

3-9

3-1o

3-11

3-12

3-13

3-14

3-15

3-16

3-17

3-18

HP Apollo Model 400t, 425t, or 400dl

Workstation . . . . . . . . . . . . . . . . . . . . . 1-3

HP Apollo Model 400s, 425s, or 433s

System . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Jumper Configurations for CPU Boards

Without Integrated Graphics . . . . . . . 3-2

Jumper Configurations for the CPU

Board with Integrated Graphics . . . . . 3-3

HP A1416A Color Graphics Controller

Switch Configuration . . . . . . . . . . . . . . 3-5

VRX Monochrome Graphics Controller

Jumpers . . . . . . . . . . . . . . . . . . . . . . . .

3-6

Standard 802.5 Network Controller-AT

Jumper Configuration . . . . . . . . . . . . . 3-7

Alternate 802.5 Network
Controller-AT Jumper Configuration . 3-8

Apollo Token Ring Network

Controller-AT Jumper Settings . . . . . 3-9

Alternate Apollo Token Ring Network

Controller-AT Jumper Settings . . . . .

3-1o

PC Coprocessor Standard Jumper

Configurations . . . . . . . . . . . . . . . . . . .

3-11

PC Coprocessor Alternate Jumper

Configurations . . . . . . . . . . . . . . . . . . .

3-11

200 MB Rodime Winchester Disk Drive 3-12

200 MB and 400 MB Quantum

DiskDriv e. . . . . . . . . . . . . . . . . . . . .

3-13

200 MB and 400 MB Quantum

Disk Drive . . . . . . . . . . . . . . . . . . . . . .

3-14

HP 1442A 330 and HP A1443A

660 MB Disk Drive . . . . . . . . . . . . . .

3-15

Micropolis 660 MB and 1.3 GB

Disk Drives . . . . . . . . . . . . . . . . . . . . .

3-16

Micropolis 660 MB and 1.3 SCSI

Terminator Locations . . . . . . . . . . . . .

3-17

Micropolis 660 MB and 1.3 GB

Disk Drive . . . . . . . . . . . . . . . . . . . . . .

3-18

Hewlett-Packard 1.3 GB SCSI

Terminator Locations . . . . . . . . . . . . .

3-19

xii

Contents

●

●

●

3-19

3-20

3-21
3-22

3-23

3-24

4-1
4-2

4-3

4-4
4-5
4-6
4-7
4-8
4-9
4-1o

4-11

4-12

4-13

4-14
4-15

4-16

4-17

4-18

4-19

HP A1449A 0.25-in. QIC 60 MB

Tape Drive . . . . . . . . . . . . . . . . . . . . .

HP A1448ACDROM Drive ,. .,,..

HP A1447A DAT Tape Drive . . . . . .

Removing the EEPROM

(Model 400t, 425t, and 400dl) . . . . .

Removing the EEPROM

(Model 400s, 425s, and 433s) . . . . . .

Replacing the EEPROM in a Model

400t,425t, or400dl . . . . . . . . . . . . . .

Main Flowchart . . . . . . . . . . . . . . . . . .

Model 400t and 400dl System Power

LED Not On . . . . . . . . . . . . . . . . . . . .

Model 400s System Power LED

Not On . . . . . . . . . . . . . . . . . . . . . . . .

Domain Keyboard Problems . . . . . . . .

Problems with Display . . . . . . . . . . . . .

Diskless Node Partnering Problems . .

Problems with Winchester Disk . . . . .

Problems While Booting . . . . . . . . . . .

Node Causes Network Problems . . . .

HP-UX Compatible Mode Main

Troubleshooting Flowchart . . . . . . . . .

HP-UX Compatible Mode

Boot Flowchart . . . . . . . . . . . . . . . . . .

Power Connections (Model 400t, 425t,

and400dl) . . . . . . . . . . . . . . . . . . . . . .

Disk Drive Power Supply

Input Connector (P2 or P3) . . . . . . . .

Calendar Battery Message . . . . . . . . .

System Unit CPU Board Voltage Test
Points [Model 400s, 425s, and 433s)

System Unit Power Supply Large
Cable Connector

(Model 400s, 425s, and 433s) . . . . . .

System Unit Power Supply Small
Cable Connector

(Model 400s, 425s, and 433s) . . . . . .

3-20

3-21

3-22

3-24

3-25

3-26

4-2

4-4

4-5
4-6
4-7
4-8
4-9
4-1o
4-11

4-12

4-13

4-15

4-21
4-22

4-24

4-26

4-27

System Unit ISA/EISA Backplane Power
Cable Connector

(Model 400s, 425s, and 433s) . . . . . . 4-27

System Unit Motherboard Mass
Storage Power Distribution Connector

(Model 400s, 425s, and 433s) . . . . . . 4-28

Contents ‘“”

XIII

4-20
4-21

5-1

7-1

7-2

7-3

7-4

8-1

8-2

8-3

8-4

8-5

8-6

Calendar Battery Message , . . . . . . . .

Memory Modules . . . . . . . . . . . . . . . .

Sample Boot ROM Self-Test LEDs . .

Illustrated Parts Breakdown of the
System Unit

(Model 400t, 425t, and 400dl) . . . . .

Model 400s, 425s and 433s System
Unit Illustrated Parts Breakdown . . .

Model 400s, 425s, and 433s DIO-11

Card Cage . . . . . . . . . . . . . . . . . . . . . .

Model 400s, 425s, and 433s

ISA/EISA Card Cage . . . . . . . . . . . . .

Model 400t and 425t System Unit

Functional Block Diagram . . . . . . . . .

Model 400dl System Unit Functional

Block Diagram . . . . . . . . . . . . . . . . . . .

Model 400s, 425s, and 433s
Standard 1/0 System Unit

Functional Block Diagram . . . . . . . . .

Model 400s, 425s, and
System Unit Functional

Model 400s, 425s, and
System Unit Functional

Model 400s, 425s, and
Unit Power Distribution

433s DIO-11
Block Diagram

433s ISA/EISA
Block Diagram

433s System

Diagram . . . .

4-29
4-30

5-4

7-1

7-4

7-7

7-8

8-2

8-3

8-4

8-5

8-6

8-7

xiv

Contents

Tables

1-1
1-2

2-1

2-2

2-3

2-4

2-5

3-1

3-2

3-3

3-4

4-1

4-2
4-3

4-4

4-5

4-6

4-7

Winchester Disk Drive Specifications
Model 400s, 425s, and 433s

Workstation Internal Mass Storage

Devices . . . . . . . . . . . . . . . . . . . . . . . .

Environmental Specifications for Model
400dl and for Model 400t and 425t
with and without Mass Storage

. . . . .

Model 400t, 425t, and 400dl

Installation Manuals . . . . . . . . . . . . . .

Environmental Specifications for
Model 400s, 425s, and 433s

System Units With Mass Storage . . . .

Environmental Specifications for

Model 400s, 425s, and 433s

System Units Without Mass Storage .

Model 400s Installation Manuals . . . .

Jumper Configurations for CPU

Board Clock Speed . . . . . . . . . . . . . . .

Jumper Configurations for VRX

Monochrome Controller . . . . . . . . . . .

Built-In Interface Default

Configurations . . . . . . . . . . . . . . . . . . .

Clock Speed Settings . . . . . . . . . . . . .

Power Supply Voltages and Tolerances

(Model 400t, 425t, and 400dl) . . . . .

Switch Circuit FRU Pin Numbers . . .
Power-On LED Circuit FRU Pin

Numbers . . . . . . . . . . . . . . . . . . . . . . .

System Unit Power Supply Voltages
and Tolerances

(Model 400s, 425s, and 433s) . . . . . .

ModeI 400t, 425t, and 400dl Memory

Addresses vs. Memory Block . . . . . . .

Model 400s, 425s, and 433s Memory

Addresses vs. Memory Block . . . . . . .

UNEXPECTED USE OF (address)

Failure Messages, . . . . . . . . . . . . . . . .

Contents

1-5

1-12

2-1

2-2

2-3

2-3
2-4

3-4

3-6

3-30
3-36

4-17
4-18

4-20

4-24

4-31

4-32

4-34

xv

s-1

5-2

5-3

5-4

5-5

5-6
5-7

7-1

7-2

7-3

7-4

7-5

9-1

9-2
9-3

.

MD Status LED Codes . . . . . . . . . . . .

Self Test LED FRU Codes . . . . . . . . .

General Failure Code Description

(Upper Two Bits Fail Indicator) . . . .

General Failure Code Descriptions

(Lower Two Bits Fail Indicator) . . . .

Boot ROM LED State and Failure

Codes . . . . . . . . . . . . . . . . . . . . . . . . . .

Boot ROM Displayed Status Messages

Boot ROM Displayed Failure Messages

Model 400t, 425t, and 400dl System

Unit FRUs . . . . . . . . . . . . . . . . . . . . . .

Model 400t, 425t, and 400dl

Non-System Unit FRUS . . . . . . . . . . .

Model 400s, 425s, and 433s Main
System Unit Part Numbers

(Refer to Figure 7-2) . . . . . . . . . . . . .

Model 400s, 425s, and 433s DIO-11

Card Cage Part Numbers . . . . . . . . . .

Model 400s, 425s, and 433s
ISA/EISA Card Cage Part Numbers .

Series 400 Installation Manuals . . . . .

Series 400 Service Manuals . . . . . . . .

Series 400 Reference Manuals . . . . . .

5-2
5-3

5-5

5-6

5-7

5-9
5-11

7-2

7-3

7-5

7-7

7-8

9-1
9-1
9-2

xvi

Contents

Product Information

1

Part 1 Model 400t, 425t, and 400dl

The followingsectionsdescribe the Model 4(Mlt,42.5t,and 4tMdlsystems.

Model 400t and 425t Overview

The Model 400tand 42Stsystemsare identical except for their @re rocessm

t

and their memo confi rations. The Model 400tusesthe MC6803 micropro-

Jrb

cessor and the C6888 floatin -point coprocessor on an emulator board at-

tached to the CPU board. The odel 42Stusesthe MC68040microprocessor.
Model 4(K)tsystemsuse a 2- or 4-MB memory board in sets of two,whichallows

for systemccmfi rations of 8 MB to 32 MBof main memory, in 4- or 8-MB

0!!’

increments. M el 42Stsystemsuse a 2T,4-, or 8-MB memory board in sets of
two,whichallowsfor system configurations of 8 MB to 64 MB of main memory,
in 4-, 8-, or 16-MB increments.

These systemsinclude the following

. One interface slot for DIO 11or SGC graphics interface boards
. One interface slot for a network controller board (either an 8025 or an

Apollo Token Ring network txmtroller) or an HP-IB interfam board

Systemsthat run Domain/OS use the network controllers and the Domain low­:h~tiipke board. Systemsthat run HP/UX use the HP-IB interface board with

4(%

21Akeyboard and other HP-HIL uman Interface Loop) devices.

P

The systemcan atso include one or tw 200- B Winchester disk drives.The
displayoptions are the following

● Monochrome 19-inch, 1280x 1024,bit-mapped monitor and graphics

controller

. Color I&inch, Iw

x 1024, Wit-mappedmonitor and graphics wntroller

. Color 19-inch, 1280x 1024,bit-mapped monitor and graphicacontroller

Product Information 1-1

The Model 400tand 42StCPU boards contain the followingbuilt-in I/O
interfaces

●

●

●

●

●

●

●

Domain keyboard
HP-HIL keyboard and input device
RS232 expandable with the optional 3-port adapter for Domain/OS

\

systems

802.3network (AUI or ThinLAN, jumper selectable on the CPU board)
Audio output for optional external speaker

Centronics parallel input/output
SCSI (Small Computer SystemsInterfaee)

Options include a 3- rt Serial Input/Output (S10) adapter for Domain/OS

E“

s ternsand an HP- mterfaee board for HP-UXs terns.For systemsthat run
#

T

P/UX, youcan configure parameters for the RS23 802.3network,Centronics
parallel, and SCSI interfaw by using the Boot ROM I/O configuration r~
~nm:,

F

\

or information about using the eonfi ration pro~m, refer to t e sec-

F

onfiguring the EEPROM on HP-U Compahble MmleSystems”in

Ch;pter 3.)

Model 400dl Overview

The Model 400d1isidenticalto the Model 400twith the exceptionof the CPU

board. The Model 400dlCPU board doesn’t have the

connectors necessaryfor

internal or external diskdrives and some I/O interfaces and memory. As a result,
the Model 400dlconsistsof the followingconfiguration:

A

monochrome 19-inch, 1280x 1024, bit-mapped monitor and graphics

controller
Eight- or 16-MB of memory, by using two or four 4-MB memoryboards

802.3network (AUI or ThinLAN, jumper selectable on the CPU board)
RS232(expandable with the optional 3-port adapter for Domain/OS sys-

tems)
Domain keyboard
HP-HIL keyboard and input devim
Audio output for optional external speaker

Note that the Model 4Uklldoes not have SCSI or Centronics parallel external

interfaces,and has only twomemory configurations.In addition, thes tern does

not use the singleinterface slot for a network controller board or an

$

P-IB in-

terfau board.
Figure 1-1 showsa typicalModel 400t,425t,or 400dlsystem.

1-2

I%3ductInfnnnntinn

Figm 1-1. HP Apollo Model 400t, 425t, or 400dl Wokstatwn

Physical Configurations

Model 400t,42St,and 400dlsystemsconsistof three physicalunits

● System unit

● Monitor

. Keyboard

This seetion deseribeseach of the major units and Iislsthe components present
in the systemunit.

Product Information 1-3

System Unit

The Model 4(NMand 425t systemunits wttains the followingcomponen~

● CPU board

. Memory boards

● Winchester disk drive@)

. Graphics controller board

● Optional network or HP-IB interface board

. Powx supply

The Model 400dlsystemunit contains the followingcomponenk

● CPU board

. Memory boards
. Graphi~ controller board

. Power

supply

The wercable used by the systemunit differs depending on the country of

r“

instaIatlon.

Monitors

The Model 400tand 425tsptems em be configuredwith the followingmonito~

. 19-inch, 1280x 1024monochrome monitor
. 16-inch, 1280x 1024color monitor

● 19-inch, 1280x 1024edor monitor

The Model 400dlsystemcan only use the 19-inch, 12S0x 1024monochrome
monitor.

Keyboards

Model400t,42St,or 400dlsystemsthat run the Domain/OS operating system

●

use the Domain low-profile keyboard.

Model 400t,42St,or 400dlsystemsthat run the HP/UX operating systemuse the
HP ITF keyboard.

The Domain keyboard connects to the rear of the systemunit via a coiledcord
that is permanently attached to the keyboard.

o

1-4

Product Information

The ITR HP 46021Akeyboard connectsto the system unit via a detachable cord
which is labeled at both ends. One end of the cord is Ia&led with a single dot,

whichconnects to the HP-HIL port at the rear of the systemunit (also labeled
with a single dot). The other end of the cord is labeled with two dots, which
connects to the port at the rear of the ke board (alsolabeled with twodots). The

ikeyboard also has a connector for HP-H L devices,such as a mouse.

Winchester Disk Drive Specifications

Table 1-1 liststhe specificationsfor the Model 400t and 425t internal 200-MB
and 400-MB Winchester diskdrive(s).

T&le 1-1. Winchester D&k Dn”veSpecifications

Specifications

Characteristic

Rodime 200-MB

Quantum 200-MB 400 MB

Capacity(formatted)

2MlMB min.

210MB min. 420MB min.

Singlecylinder seek

5 msec max 5 msccmax.

5 macemax.

Averageseek time 18mace 15.5msec 14mscc

Maximumstroke

40 msec 30 msec 30msec

Rotational speed

3600rpm 3600rpm 3600rpm

Part2 Model 400s, 425s, and 433s

The followingsections describe the Model 4Ms, 42Ss,and 433ssystems.

Overview

~wetiModel4(Kksystemusesthe MC6S030microprocessorand the MC6S8S2

2!

- int coprocessor on an emulator board attached to the CPU board.
The el 425sand 433asystemsuse the MC68040microprocessor.These sys­tem units are availablein the followingmain ccmfiguratiomx

● standard configuration, whichincludestwo DIO-11 interface slots (one for

the graphics controller board or graphicaprocessor interfau board).

. DIO-11 mnfiguration, which includes the following

– TwoDIO-H interface slots, one of whichhas the graphics controller

board or graphicsprocessorinterface board

- Three-slot DIO-11 backplane is included for DIO-11 acmsory
boards

.

ISA configuration (Model 4(XtSonly), which includesthe following

- TW DIO-H interface slots, one of whichhas the graphicscontroller

board or graphics processor interfa~ board

- Four-slot personal computer backplane for ISA interface boards
(whichmaybe the Token Ring Network controller)

. EISA ~nfiguration (Model 425s and 433sonly), which includesthe

following

- TW DIO-11 interface slots, one of whichhas the graphicscontroller
board or graphics

promaor interfacx board

– Four-slot backplane for EISA interface boards

● Standtid, EISA, or DIO-11 ~nfiguration that includesa CPU board with

integrated CRX and GRX graphics (Model 42Ssand 433sonly)

Systemsthat run Domain/OS use the network controlled and the Domain low­profile keyboard. Systemsthat run HP/UX use the HP-IB interfau board with

1-6

Product Information

the HP 46021Ake”board and other HP-HIL devices.Thes ternsalso can in-

●

J

r

elude one to four iskdrives.The displayoptions are the fo lowing

● Monochrome 19-inch, 1280x 1024,bit-mapped monitor and graphics

controller

. color I&inch, MfJ

xlt)24,bit-mappd monitor and graphics controller

●

● color1$)-inch,lmx1024,bit-mapped monitor and graphics amtroller

Model 4(Nk, 42Ss,and 433s systemsuse 4- and

16-MBmemory modules. These

modules are used in sets of two, allowingfor systemconfigurations of 8 MB to

128MB of main memory in 8- and 32-MB increments.

●

Built-in interfaces on the CPU board include the following

●

●

●

●

●

●

●

●

HP-HIL keyboard and input device interfam
Audio output jack for optional external speaker
Domain keyboard connector
RS-232 (expandable with the optional 3-port adapter for Domain/OS

systems)

802.3network (AUI or ThinLAN, jumper selectable on the CPU board)
Centronics Parallel Input/Output
SCSI
Monochrome GRX and Color CRX graphica interface (availableon the

optional CPU board with integrated graphics for Mcdel 42Ssand 433s
systems)

For systemsthat run HP/UX, you can eonfigure parameters for the RS232,802.3
network, Centronics parallel, and SCSI interfaces byusing the Boot ROM I/O
configuration program. (Refer to Appendix C for information about using the
configuration program.)

Figure 1-2 shows a typical Model 4(Ms,

42Ss,or 433s system.

Product Information 1-7

Figure1-2. HP Apollo Model 400s, 425s, or 433s System

1-8 Product Information

AccessoryCards/Boards

The followingsections list the available DIO and AT-compatible accessory

boards that are available for Model 4(N)s,42Ss,and 433ssystems.

Supported DIO Accessory Boards

The followinglistshows the DIO-IIaccesso~ boards sup rtedin Mode1400s,
425s,and 433ssystemunits. HP-UX sup rts all of these

# ‘ards; ‘“ma’n’o’

supports only the HP 98643ALAN inte ace bard.

. HP 36941A X.25/3tJ0 Link

.

HP 91225AHP-HIL/Audio Interface

. HP 98286AHP-UX DOSCoprocessor
. HP 98622A16-Bit Parallel
. HP 98624AHP-IB Interface

● HP 98628ADatacomm Interface

. HP 98638A8-Port Multiplexer

● HP 98642A4-Per-tMultiplexer

● HP 98643ALAN Interface

● HP 98644ARS-232 Interface

. HP 98646AVMEbus 16-Bit Interfa&

. HP 98649ASDLC Interface

● HP 98658ASCSI Interfaee

● HP 50692ASRM Interface

Supported AT-Compatible Accessory Boards

Model 40fk,42Ss,and 433ssystemunits that run Domain/OS support the follow­ing AT-compatible aeeeasoryboards

● A-ADD-PCC Domain DOS Co-processor

● A-ADD+PE Serial/Parallel Interfaa

● A-MT-ATR Apollo Token Ring

. A-NET-Ill? IBM Token Ring

● KIT’-ATBUS-CENT Centronics Interface

● A-ADD-SCAT X.2.5Serial Interfam

Physical Configurations

Model40% 425s,and 433ssystemsmnsist of three physicalunits the system
unit, the monitor, and the keyboard. This sectiondescribeseach of the major
units and lists the components present in the systemunit.

System Units

l%e systemunit isavailablein three versions

● Standd Model 4(Kk,42Ss,and 433s systemshave the followingcompo-

nents

Powersupply

Motherboard with two DIO-11slots

CPU board with attached emulator board and memory modules

Graphics controller or interface board

Massstorage deviees

Fans

●

An optional HP-IB interface board mayalsobe included.

DIO-11systemshave an additional 3-slot DIO-11 backplane.
ISA Model 400ssystemshave an additional 4-slot ISA backplane that in-

etudeasupport for the Apollo Token Ring network hoard.

1-1o

Product Information

I

I

● EISA Model 42Ssor 433ssptems have an additional 4-slot EISA back-

plane that includessupport for the Apollo Token Ring network board.

. Mode]

425s and 433ssystemswith a newer chassisdesigncan use the HP

A1467AVMEbus Expander, which is an external chassisthat holds up to
eight VMEbus application cards. The VMEbus Expander connects to the
system’sVMEbus through a connector on the left side (facing)of the sys-

tem unit.

Monitors and Graphics ControI1ers

Model 400s,42Ss,and 433ssystemscan be configuredwith one of several moni­tors. They can atso be configured with a gra hits controller board or a graphics

Lprocessor connected to a graphics interface ard in the systemunit.

Monitors
Su ported monitors on Model 400s,425s,and 433sworkstationsinclude the

1’

fol owing

. HP A1097A/A1097Bhigh-resolution 19-in. color monitor

. HP 98754Ahigh-resolution 19-in. color monitor
. HP

● HP 98774Ahigh-resolution 19-in, monochrome monitor

98789Ahigh-resolution 16-in. color monitor

Graphics Display Controllers
Sup rted graphicspromssors on Model 400s, 42Ss,and 433sworkstations in-

PCIUe the following

● HP A1096AMonochrome VRX controller board

● HP A1416AColor VRX controller board

● HP 987t)5APersonal VRX P2 graphicsprocessor

● HP 98’705BPersonal VRX P3 graphicsprocessor

● HP 98735Allrbo VRX T1 graphicsprocessor

● HP 98736A‘fbrbo VRX T2 graphicsprocessor

● HP 98736Bllwbo VRX T3 graphics prmssor

Keyboards

Model 400s,42Ss, and 433ss terns that run the Domain/OS operating system

r

●

use the Domain low-profile eyboard.
Systems

that run the HP-UX operating systemuse the HP 46021Bkeyboard.

The Domain keyboard connects to the rear of the systemunit via a coiled cord

that ispermanently attached to the keyboard.

●

The HP 46021Ake board connects to the systemunit via a detachable cord

Lwhichis labeled at th ends. One end of the cord is labeled with a single dot,

whichconnects to the HP-HIL port at the rear of the systemunit (also labeled

with a single dot). The other end of the cord is labeled with twodots, which
mwcts to the port at the rear of the ke board (also labeled with two dots).The

{

keyboard atsohas a connector for HP-H L devices,such as a mouse.

●

Internal Mass Storage

Refer to Table 1-2 fors

F

ificationsof the storage devicecomponents for the
Model4(0s, 42Ss,and 4 3s systemunits. Mass storage devicesinclude the
following

●

●

●

●

●

●

●

●

HP A1442A330MBhard disk drive
HP A1443A660MB hard disk drive for HP-UX
HP A1444A660MB hard diskdrive for Domain
Micropolis660MB hard disk
Micropolisand Hewlett-Packard 1.3GB hard disk
HP AM48A CD ROM disk drive
HP A1449AQIC tape drive
HP A1447ADAT tape drive

Table 1-2. Model 400s, 425s, and 433s Wodatation Internal Mass Stonrge Devices

Specification

330 MB

660 MB 1.3 GB CD ROM

QIC Tape DAT Taps

Media Rate 1.6 MBlsec

1.6 MBkec

1.6 MBlsec 175 KB/sec

90 KB/sec 183

~/SCC

●

SCSIBurst 5.0MBlsec

5.0

MBISCC

5.0 MBlsec 1.5 MBtsec

1.5 MBlsec 1.5 MBIs

Capacity

330 MB 660 MB

1.36 GB

650 MB

60 MB

1.3 GB

●

1-12 Product Information

Environmental/
Installation/PM 2

Model 400t, 425t, and 400d1 System Units

The followingsections list the environmental specifications,installation docu­mentation, and preventive maintenance that apply to Model at, 425t,and
400dlsystems.

Environmental Specifications

Table2-1 liststhe environmental specificationsfor the Model 400t,425t, and
4(M)dlsystems.

Table2-1. Envinmmental Sjiecification.sfor Model 400dl and jbr

Model 400t and 425t with and without Mars Stomge

Q*

Specification

Temperature

5-40 degrees C operating

~

Shlppmg (package) 30G trapezoidal bench

Regulato~ Requirements

This section lists the regulatory requirements for Model 400t,425t,and 400dl
systems.

Eketromagnetic Interference

● FCC c]= A

● FTZ 1046Level B

c VCCI Class 2

Safety

UL 1950with D3 deviations at 55 degrees C
CSA 222 Number 220-M 1986(selfcertify)
IEC950/EN60950withNordic deviations at 55degrees C
EMKO TUE (74) DK 203
Spanish Homologation to EN 60905

Ergonomics

● ZIW618-108O

Installation

Refer to the documentation listed in Table 2-2 for information about installing
the Model 400t,425t,and 400dlsystems.

Table2-2. ModeJ 400t, 4251, and 400dl ttzr(ailation Manuals

Part Number

Manual Titte

A1630-90001

HP Apollo 9000 Serie.r400 Model 400t/dl InstaJIa!ionCard

I A1630-9tN06 \ HPApolIo 9000 Series400Dornain/OS OrvnefsGuide

HP Apollo 9000 Series400 HP-UX Ownen Guide

Preventive Maintenance

Model400t,

42St, and 400dlsystemsdo not require preventive maintenance.

2-2

Envircmmental/lnstallatinnlPM

Model 400s, 425s, and 433s System Units

The followingsections list the environmental specifications,installation dcxu­mentation, and preventive maintenanu that applyto Model 4tM)s,42Ss,and 400s
systems.

Environmental Specifications

Table 2-3 lists the environmental specificationsfor the Model 400s,425s,and
433ssystemswith internal massstorage devices.

Table2-3. Envinmmenkd Spec@cationsjbr Model 400s, 425s, and 433s

System Units With Mars Stotuge

‘IbM I snaoif’imtifi”

‘JP

wy . . . . . ...””-

Temperature 5-40 degnxs C operating

Humidity

80% maximumoperating @40 degrees C

Vibration

Random operating 0.21G RMS

Shock

Shipping (package)30Gtrapezoidal bench
handling

Table 2-4 lists the environmental specificationsfor the Model400s,42.5s,and
433ssystemswith no internal mass storage devices.

T&le 2-4. Environmental Specifications for Model 400s, 425s, and 433s

System Units Without Mass Storuge

Specification

Temperature

O-55degrees C operating

Humidity

I

9S% maximumoperating@ 40 degrees C

Vibration

Random operating 0.21G RMS

Shock

I

Shipping (package)30G trapezoidal bench
handling

Regulatory Requirements

This section lists the regulatory requirements for Model4(K)s,425s,and 433s
systems.

Environmental/Installation/PM 2-3

Electromagnetic Interference

● FCC ClassA

● nZ 1046Level B

● VCCI class 1

Safety

● UL 1950with D3 deviations at 55degreesC

. GA 22.2Number 220-M 1986(selfeerti$)

● IEC950/EN60950with Nordic deviations at 55 degrees C

Laser Safety

European Harmonized Document 194
IEC 825
VBG 93

BS4803Part II
21CFR Chapter 1Sub-Chapter J

Ergonomics

● zH1/618-lo80

Installation

Refer to the documentation listed in Table 2-5 for information about installing
the Model 400s,425s,and 433ssystems.

T&le 2-5. Model 400s Installation Manuals

Part Number Manual TitJe
A1421-!HXIO1

HP Apollo 9000 Serie.r400 Installation Guide

A1630-90006

HP Apollo 9000 Series 400 Domain(OS Ownets

Guide

A1630-90005

HP Apollo 9000 Setitv 400 HP-UX Ownen Guide

Preventive Maintenance

Model4(K)s,425s,and 433ssystemsdo not require preventive maintenance.

2-4 Environmental/Installation/PM

3

This chapter rovideaconfiguration information for Series 400workstations and
workstation I&Us.

Workstation and System Unit Configurations

Refer to the HPAPoI1o 9000 Series400 Suppoti Mattir for a @replete listof sup-

ported aceeasories,peripherals, and operating systems.

FRU Configurations

The followingsubsectionsdefine the jum r and switchconfi~rations for sys-

tem boards and internal storage devices.Refer to the appropriate figure for mn­figuration information for the FRU that you’re replacing.

NOTICE:

Series 400systemunits do not use SCSI bus termi­nators on internal storage drives.No third-party
internal storage devieescan use terminator bexxuse
other storage drives may not function properly. Re­fer to the third-party massstorage device’sdwu­mentation for instructions.

CPU Board Configurations

Figure 3-1 showsthe jumper locations for Series 400CPU boards without inte-

~ted graphia. Figure 3-2 show the “um~r locationsfor the CPU board with

i

integrated graphica.Refer to Table 3- to find the clockspeeds of these CPU

boards for the various Series 400systems.

o

r

------A— ---- J .--—

I

mnoael 4UUS, 4z5s, ana433s

CPU Board

-c

/~

Clock Speed Jumper ●

(25 MHz Setting Shown)

/u\

Figwe 3-1. Jumper Conjiguratiorarfor CPU Boards Without Integrated Grqphics

3-2

Configuration

n

811

GraphicsSelectionJumper

\

(ColorGraphics

Setting)

/

EtherLAN

p \lc)c)oooooclool)

=il

1

Jumper Is shown In AUI

position.

)

Clock Speed Jumper ●
(25 MHz Setting Shown)

● Refer to Table3-1 for correct jumper setting.

Fi@te 3-2. Jumper Con&umtions for the CPU Board with Integmted Gmphic.s

Table3-1 showsthe jumper settings for the clockspeed of the different Series
400system models.

Configuration

3-3

Table 3-1. Jumper Configurationsfor CPU Board Clock S’d

Model

4c#dlMOOt

425tJ425s

425t1425s

425s

433s

433s

Integrated
Graphics?

No

No

No

Yes

No

Yes

EDC Label
Assy Rev

N/A

NIA

NJA

NIA

Jumper Setting
25 MHz

33 MHz

25 MHz

25 MHz

33

MHz

33 MHz

For Model 425tand 425ssystems,the clocks

Fd ‘erhon ‘hewmb’yre’

sion listedon the CPU board’sEDC label. I entlfy t e assemblyrevwon num­ber at the followinglocation on the EDC label

EDC label format

AssemblyRevisionNumber

=r(fo’”amp’e’n
Xxxx-xxxx

MADE

IN XXXX

.

●

3-4 Configuration

HP A1416A VRX Color Graphics Controller

Figure 3-3 showsthe default switchconfiguration for the VRX Color Gra hica

r

Controller board. For alternative switchconfigurations, refer to the HP A 416A

Gmphics Intetfize Familia&tion Guide.

~’J-

1

Figure3-3. HP A1416A Color Graphics Controller Switch Conjigumtion

HP A1096A VRX Monochrome Graphics Controller

Figure 3-4 show the “umperlocations for the VRX Monochrome Graphica

I

●

Controller board. Tabe 3-2 liststhe jumper configurations.

Fi~m 34. VRX Monochrome Graphics ContmllerJumpem

Table 3-2. Jumper Conjigumtions for YRX Monochrome Conmdler

Address (Hex)

1oooooo

14000Ct0

18000tM

lcuoooo

3-6

Configuration

802.5 Network Controller-AT

Figure 3-5 shows the standard jum

r

r configuration for the 802.5Network Con-

troller-A’I Figure 3-6 shows the a temate jum r configuration, Use the stan-

dard jumper eonfi$uration for the first or only

L

5 controller in the system.

Use the alternate urn r configuration for a semnd 8025 controller, or for the

I “r

only8025 control er ] another option board in the systemuses the standard
configuration parameters.

Memory

Addrese

1 = OFF
2 = 98000
3=84000
4 = E8000

(2

MEM

Ual

0000
0000

1234

\

J

n

9 me

—

o

0

P’‘‘n”

I RRUPT

000000

00 000000

000000

00

000

w

705

3 1514121110

J

2=280
3 = 2A0 1‘;R1

4=2=0 2= SEC

d!—nec

/

* =

urr

la

= Plasticjumperinstalledoverthe pinsintwocolumns

Figure3-5. Standard 802.5 Netwods Controller-AT Jumper Con)igumtion

Configuration 3-7

•1

/ DRQ/lRQ \ / [ 1:

x /,% ‘

(‘ ‘~’“u’

Cp)

>000

D

INTERRUPT

iv

123 ~0

00 000000

oo~ooo

m

000

00 00

00 00000

7 e15

~ .. . . .. .

J

A

1=280 ~
2=290
3=2A0 l=pRl

4=2C0 2= SEC

3 = OFF

la

= Plssticjumper installedoverthe pinsintwooolumns

FiWte 3-6. Alternate 802.5 Netwok Controller-AT Jumper Conjigurution

Apollo Token Rhg Network Controller-AT

F$ure
Rmg Network Controller-AT i re 3-8 showsthe alternate jumper settings for
the second Apollo Token Ring etworkController-A’E

3-7 showsthe standard “umpersettingsfor the first or only Apollo Token

&

NOTICE: Jumper W11is factoryselected;do not remove.

‘t-’+=

WI ●= W2 ●= 1/0AddrassSpace220- 23F,320- 33F

Fi@we3-7. Apollo Token Ring Network Controller-AT Jumper Settings

WI1

\

00-

W1 ~ W2~@ 1/0AddressSpace 240- 25~340- 35F

Figzus3-8. Alternate Apollo Token Ring Netwotk Controller-AT Jumper Settings

●

●

●

3-1o

Configuration

,

PC Coprocessor Board

Figure3-9 shows the standard jumper confi~rations for the PC Coprocessor

board. Fi@rm&O shows the alternate jumper configurations for the PC
Coprocessor .

IRQ11

DRQ5

Base

=

Jumper Installed

Address

1111111llullll lllllllllllr

Base

Address

Figute 3-9. PC Coptoce-ssorStandard Jumper Conjigumtions

IRQ11

DRQ7

[

II

\

●

●

= JumperInstalled

1111111ulllllllllllllllr

Figure3-10. PC Copmce.rsorAlternate Jumper Conjlgumtion.r

Rodime 200 MB Disk Drive

Figure 3-11 she% the jumper configurations for the Rodime 200 MB Winches­ter Disk Drive.

RodlmeDrive

(Rear View)

k

o

● ● MSB

d

● 0

●● LSB

● ● Auto Spin Up

.

● Parity

Jumpers

Tsrget ID

(Highest IDisboot devioe)

H

MSB

6 =

Default for Drive O

● 0 LBB

1111111

MSB

5 = Defautt for Drive 1

LSB

~ MSB ~

● 0 LSB

● 0

H

USB

3

LSB

, ● MSB

EE82

● ● I.SB

● ● MSB

&LBB 1

Auto Spin Up
Jumper = Drivespins up at power on.
No Jumper = Drivespins up when host sends start unit command.

Parity:

Jumper =

Paritychecking enabled.

No Jumper = Parity checking disabled.

Figure 3-11. 200 MB Rodime WinchesterDirk Dn”ve

3-12 Configuration

Quantum 200 MB and 400 MB Disk Drive

●

Figure 3-12 shows the jumper confi

Y

rations for the 200 MB and 400MB Quan-

tum diskdrives.If present, remove t e terminators from the drive.

~

r

0

II

\

Terminators

Ill

~~~ 5. Defautt for DrWe 1

~ MSB ~

●0 LsB

●0 MSB ~

E

LSB

●* Mss

02

●0 Lss

●0 Mss

fi LSB 1

Jumpers Target ID

n

[Highest ID Is boot devlcs)

MSB

6 = Default

for Drive O

●● Lss

●

a

●

Figure3-12. 200 MB and 400 MB Quantum Disk Drive

Configuration

3-13

Hewlett-Packard 400 MB Disk Drive

~ re 3-13 showsthejumperconfigurations for the 400MBHewlett-Paeicard

r

dis drive.If present, remove the terminators from the drive.

Jumpers Target ID

(Highest ID is boot device)

H

MSS

6 =

Default for Drive O

●● LsB

#

MSS

5 = Default for Drive 1

LSB

~ MSB ~

●● LsB

●● MSB

E

3

LeB

●● MsB

=2

●● LsB

●. MsB

O LSB 1

rerminstors

Front View

Bottom View

“o”

“o”

m

II

u
u

Figure3-13. 200 MB and 400 MB Quantum Disk Drive

●

●

●

3-14

Configuration

HP 1442A 330 and HP A1443A 660 MB Disk Drive

●

Figure 3-14 showsthe jumper configurations for the HP 330MBand 660MB
diskdrives.

RearView

●

●

M

Not used

o

= 1, Jumpered o

= O,Open

Pin
Set

Function O= Open, 1= Jumpered

1 Reserved for future use, normally 1.

2 Drive initiation of SDTR message

O - Inhibit initiation of SDTR message.

1 = Enable initiation at power on

and RESEX

3 Pm@’:

O = Parity checking is disabled.

1 = Parity checking is enabled.

4 Auto spin up:

O = Drive does not spin up until host

sends start unit command.

1 = Drive automatically spins up at

power on.

S-7 SCSI address; 7 is LSB.

567

Address

567 Address

000

0

100 4

001

1 101 5

010

2 110 6

011

3 111 7

FiW~ 3-14. HP 1442A 330 and HP A1443A 660 MB Disk Drive

Configuration 3-15

Micropolis 660 MB and 1.3GB Disk Drives

Fi re 3-15 shovtsthe jumper confi rations for the Micro@is 660 MB and 1.3

l!’

G~d~k drives.If prescn+ remove t e SCSI terminator from the drive.See
Figure 3-16 for the Ioeatlonof SCSI terminator.

●

Mlcropolis 660-MB and 1.3-GB Drive

(Rear View)

I

.........

.........................

.........

@lo””’””””’”””””””””””””””””Jl@q

SCSI Address JumperPins

Address

Address

Target ID

Jumpers

Target ID

Jumpers

o

0

000
000

1

m

00
00

2

Clzl

00
00

m

o

3

0

4

K1

00
00

5

11111

0
0

6

m

o
0

7

m

Figure3-15. MictvpoIi.s 660 MB and 1.3 GB Dirk Drives

3-16

Configuration

Mlcronolls 660-MB and 1.3-GB Drive

.

(Bottom View)

r

,

I

El

0

‘o

ill

El

1111

‘o

~

=i=

Pack Terminator

Fijpoe 3-16. M~topolk 660 MB and 1.3 SCSI TenninutorLocations

Configuration

3-17

Hewlett-Packard 1.3 GB Disk Drive

FIgure3-17 showsthe jumper configurations for the Hewlett-Paekard 1.3GB
Hard Disk Drive. If present, remove the SCSI terminators from the drive.See
Figure 3-18 for the hxation of SCSI terminators.

Hewlett-Packard 1.3-GB Drive

(Rear View)

.. .. ..... ................

.. .. ....................,

SCSI AddressJumperPins

Address

Address

Target ID

Jumpers

Target ID

Jumpers

o

1

2

3

n

000
000

cl

00
00

ml

00
00

m

o
0

4

III

00
00

5

Elll

o
0

6

m

o
0

7

m

Fi@ut 3-17. Mictopolis 660 MB and 1.3 GB Disk Drive

3-18

Configuration

Hewlett-Packard 1.3-C3B Drive

(Bottom View)

❑

•1

•1

‘*’

Single In-1ineTerminators

Figwe 3-18. Hewlett-Packard 1.3 GB SCSI TerminatorLocations

HP A1449A 0.25-in. QIC 60-MB

Figure 3-19 showsthe jumper configurations for the QIC 60-MB Tape Drive,

Rear View

00

= O,Open

.Immool .

w

Pin

Set

Function: 1= Jumpered, O= Open

A

P

D

SCSI ID address Ois LSB

124 Address

124 Address

000

0

001 4

100

1

101 5

010

2

011 6

110

3

111 7

Parity

O = Pantychecking is disabled.

1 = Parity checking is enabled.

Disconnect Size Ois LSB

100 I 4K

I 101

010 6K

011

I11OI

8K 1111

Figuts 3-19. HP Al449A 0.25-in. QIC 60 MB T* Drive

●

●

3-20 Configuration

1

Byte Size

12K
16K

24K

Q?!d

HP A1448A CD-ROM Drive

Figure 3-Xt showsthe iumper configurations for the CD-ROM drive.

Rear View

!

=

Switch Up

Switch

Function and Settings

1,2,4

SCSI ID address; 1 is LSB

124 Address

124 Address

000 0

001 4

100 1

101 5

010 2 011 6

110 3

111 7

Pm Parity

O = Parity checking is disabled.

1

= FWity checking is enabled.

ARBT titration:

O = Arbitration is disabled.

1

= Arbitration is enabled.

TEST

Test: For repair facility use only.

FiWm 3-20. HP A1448A CD ROM Drive

HP A1447A DAT Tape Drive

Figure 3-21 showsthe jumper eontigurations for the DAT tape drive,

I

r

1

I

I

I

Bottom View

PT21O

I

= 1, Jumpered
Side
View

n=n

o

= O,Open

o

Pin
Set

P

T

2-0

+

+ f-

Function: O= Open, 1= Jumpered

Parity:

O = Panty checking is disabled.

1 = Parity checking is enabled.

Power supply voltage to the on-board
terminating resistorx

O = Terminator power is enabled.

1 = Terminator power is disabled.

SCSI address; Ois LSB

210

Address

210 Address

000

0

100

4

001

1 101

5

010

2

110

6

011

3

111

7

Vertical mounting, eject button down
Horizontal mounting, tape slot up
Vertical mounting, eject button up

Figure3-21. HP A14#7A DAT Tqe Drive

3-22

Configuration

Series 400 Systems EEPROM

The EEPROM stores the node ID?the network priority, and at SR1O.3PSK8)

L

the bus clockspeed used by Domam compatibles terns.The EPROM also

C?E

stores the I/O configuration information used b P-UX compatible systems.
To retain this information when you replace a PU board: transfer the original

EEPROM to the new CPU board. If you replaee a defectwe EEPROM, use the

EEPROM part numbers listed in Chapter 7 to order a replacement EEPROM

with the same node ID as the original EEPROM.

CAUTION Use an anti-static strap to prevent electrostatic dam-

age to the EEPROM. Electrostatic damage ean de-

stroy the EEPROM or erase configuration informa-

tion from the EEPROM.

This section e Iains how to remove the EEPROM from a CPU board beeause

Ythe EEPROM as failedor because you are replacing the CPU board. Refer to

the appropriate subsection for the type of procedure that you are performing.

lkansferring an EEPROM to a Replacement CPU Board

When replaeing a CPU board, remove the EEPROM from the failed CPU

board and install it in the new/exchangeCPU board. Refer to Fi re 3-22 for

F

the Ioeation of the EEPROM on a Model 400t,425t,and 400dl PU board. Re­fer to Fi re 3-23 for the location of the EEPROM on the two typesof Model

@O##fi and 433sCPU boards. Use an EEPROM puller to remove the

Figure3-22. &moving the EEPROM (Model 400t, 425t, and 400aY)

●

●

●

3-24 Configuration

—

CPU Board with

Integrated GraphIce

/

Fi@te 3-23. Removing lhe EEPROM (Model 400s, 425s, and 433s)

Configuration

3-25

Replacing a Defective EEPROM

Fi re 3-24 showshow to remove the EEPROM from the Model 4tHlt,425t,or
&

Isystemunit without removing the CPU board. To replace an EEPROM in
a Model 4tXk,42Ss,or 433ssystemunit, you must remove the CPU board. Refer
to the appropriate CPU board in Figure 3-23 for the location of the EEPROM.

Figure3-24. Rephzcingthe EEPROM in a Model 400t, 425t, or 400dl

3-26

Configuration

When you replace a failed EEPROM, or if the EEPROM has been corrupted,
perform the appropriate bulleted step

● For systemsthat use Domain Compatible mode, perform the following

steps

1. Use the Boot ROM configuration program to select Domain Com­patible mode, the primary network for the system,and at SR1O.3

PSK8,the bus clockspeed.

2. Run the Chuvol utility.

. For systemsthat use HP-UX Compatible mode, use the 13mtROM

eonfiguration program to perform the followingsteps

1.

2.

3.

Seleet HP-UX Compatible mode.

Set the Auto SystemSelect and 1/0 Configuration modes to their
previousconfigurations.

Change the LAN ID in the cluster configuration file to that of the
new EEPROM.

NOTICE:

Because the EEPROM stores the node ID, applica­tion software for Domain/OS systemsthat relyon

the node ID for licensingrequirements may not

function after you replace the EEPROM.

Configuration 3-27

~onflguring the EEPROM on HP-UX Compatible
Mode Systems

This

seetion explainshow to confi re the EEPROM for the boot mode, auto

P

systemselect, and integrated inter aces for HP-UX systems.

Boot Mode Selection

Perform the followingsteps to selectthe boot mcde for an HP-UX system:

1.

2

3.

4.

5.

6.

7.

8.

3-2a

If you have alreadybooted an operating system,logout and stop any
user processes

If not, go on to step 2

If the systemunit isoperating in HP-UX mode, reset the systemunit
and get the power-up display.Then, when the keyhoard is identified,
type the followingcommand:

C <Return>

If the systemunit is operating in Domain mode, reset the systemunit
and type the followingeomand

CF <Return>
From the Configuration Control Menu, type the number key command

to get the Boot Mode SelectionMenu:

&q <Return>

From the Boot Mode SelectionMenu, type the number key for the
Boot Mode you want to use.

key <Return >

From the Boot McxieSelection sub-menu, type the command to make
the selection temporaV (T) or permanent (P]

key < Return>

To execute the menu, type the followingcommand

E <Return>

The system unit resets and goes into the boot mode you have selected.

Configuration

●

Auto System Select Mode for HP-UX Compatible

Mode Systems

Perform the followingsteps to use the Auto SystemSelect mode

●

1.

●

3.

4.

5.

6.

7.

●

●

●

If you have already booted an operating system,logout and stop any
user processes

If not, go to step 2

Reset the system unit and get the power-up display.Then, when the

keyboard is identified, type the followingcommand

C <Return>
From the Configuration Control Menu, type the followingcommand to

get the Auto SystemSeleetMenu:
2 <Return>

From the Auto System Select Menu, type the number key for the op­tion

statusyou want to change

&q <Return>

To execute the menu, type the followingcommand

E <Return>
If you set the menu to selecta system,the systemunit resets and dis-

playsthe availableoperating systemsin the upper right-hand comer of
the dkplay. Select the operating systemyouwant to bed by typing the
number and letter key for the system:

key

key c Return>

If you set the menu to store the selected system, the path to that oper­ating system isstored. The next time the systemunit is turned on, that
operating system boots.

Configuration 3-29

I

Internal 1/0 Configuration Mode for HP-UX Compatible
Mode Systems

This seetion explainshowto configure the built-in interfacesunder Bmt ROM
control by usingkeyboard inputs.

Default and Optional Configttmtions

Table3-3 liststhe availableoptions for configuringthe built-in interfaces.

Table 3-3. Built-In Interjhce Defult Configurations

Interface

Configuration Function

Default Options

Optional HP-IB

Select Code (cannot be changed)

7

None

SystemController Ya No

RS-232

SeleetCode

9

0 to 31

Remote/Local

sys.unit shipped with kbd.

Local

Remote

sys.unit shipped without kbd.

Remote Local

Interrupt Level

3

3t06

Modem Enable Yes No

Sal

SelectCode 14 0 to 31
Interrupt Level

3 3t06

BusAddress

7 oto7

Parity

Yes

No

Thin/AUI LAN

S&@ Code

21

0 to 31

Interrupt Lad

5 3t06

HP Parallel

SelectCede

12

0 to 31

Interrupt Level

3 3t06

3-30

Configuration

●

Changing1/0 Configuration

Perform

1.

●

2

●

3.

4.

5.

6.

7.

8.

@

9.

the followingsteps to change an interfatx configuration

If you have already booted an operating system,logout and stop any
user processes. If not, go on to step 2.

Reset the systemunit. When the power-up display,identifiesthe key­board, type the followingcommand

C <Return>

From the Configuration Control Menu, type the followtngcommand to

displaythe I/O Configuration Menu:

1 <Return>

From the I/O Configuration Menu, type the number for the interface
that you want to eontigure

key <Return>

T~ the number for the feature that you want to change

key <Return >

T~ the number or letter key(s)to change the feature

keyfs)<Return>
Exit the selected interfaee menu by typingthe followingcommand

X <Return>
Typethe appropriate letter key to store the newvalues,store the de-

fault values,or abort and not make any chang=

key <Return >
When you turn on the systemunit for the first time and the Configura-

tion Control Menu appears, type the followingcmmmandto enter the
Auto SystemSelect Mode

2 <Return>

10.If you have already selected an operating system, abort the menu with­out making changes by typing the followingcommand

●

A <Return>

Configuring the EEPROM on Domain Compatible
Mode Systems

This section deseribes how to select Domain Compatible mode, netwmk riority,

●

and clockspeed for systemsthat run Domain/OS. The systemEEPRO#s.tores
this information.

●

●

●

✎

Youmustconfigure the EEPROM if any of the followingevents occtm

Youhave replaced the systemEEPROM with a

new EEPROM that is

●

not configured correctly

The EEPROM mode configuration iscorrupted, possiblybecauseof

electrostatic discharge when handled

without using a grounding strap.

●

A Domain/OS systemships from the factorywith an incorrectlyconfi­gured EEPROM.

Refer to the appropriate subsection for your selected task.

Selecting Domain Compatible Mode

Perform the followingsteps to configure the system to run in Domain Compat-

ible mode.

1. Turn on the systemunit.

2 Perform the appropriate substep according to the type of displayon the

screen

A. If you see the followingdisplay(the undefined mode display),go

directly to Step 5.

Copyright 1990,

Configuration Control

Hewlett-Packard

Company,

Keys Mode Name

Class

All Rights Reserved. --------------- --------------

1 1/0 Configuration

BOOTROURev. n.nddhnmfjy

2 Boot Mode Selection

UD nn REV n.nn, yyyylmmlddhhnnm
HC680n0 Processor

A Abort without changes

-------------- ------- -------­Type

[key] Return ?

Configuration Mode

RESET to Power-up

B. Ifyousee the followingdisplay(the HP-UX Compatible mode

display),go to Step 3.

Copyright 1990,

Hewlett-Packard Company,

All Rights Iteserved.

BOOTROU Rev. n.nddhvn~
MD nn REV n.nn,yyyylmm/ddAhwvmss
MC880n0 Processor

System search Mode
RESET to Power-up

Configuration 3-33

3.

4.

5.

6.

7.

8.

3-34

Perform Substep A for systemswith a Boot R~M revisionof 2.0or
greater. Perform Substep B for systemswith a Boot ROM retilon less

than 20.

A. For Boot ROMs with a revision of 2.0 or gwater, type the following

command

dom <Return>

After the double beep, type <Return > to set permanent Domain
compatible mcde and reset the system.Then go to Step 8.

B.

ForBoot ROMs with a pre-2.O revkion, when the systemdisplays

system search mode on the bottom of the screen, display
the Configuration Control menu by typingthe followingcommand

c <Return>

Select the BcmtMode Selection menu by typing the followingat the
prompt:

Type [key ] Return ? 3 <Return>

Go to Step 6.

Select the Boot Mode Selection menu by typing the followingat the

prompt

Type [key] Return ? 2 <Return>

SelectPermanent Domain Compatible mode by typing the followingat

the prompts

Type [key ] Return ? 1 <Return>

Type T or P Return ? p <Return>

Store the Domain Compatible mode selection in the EEPROM by
typingthe followingcommand:

<e> <Return>

After the double beep, type c Return>.

If in SERVICE mode, the systemdisplaysthe MD header and MD
prompt. If in NORMAL mode, the systemexecutesSelf Tat diagnos-

ticsand boots Domain/OS. Refer to the Senkr400

Workstation Do-

main/OS Owner’s Guide

for more detailed information about selecting

operating modes.

Configuration

Selecting the Primary Network

Perform the followingsteps to select the primary network for the system. If you
are selecting a primary network for a diskkss system,selectthe same primary
network used by the partner node.

1.

2.

3.

4.

Stop any user processesand log out.

Shut down to the MD prompt by typing the followingat the login:

prompt

login: shut <RETURN>

T~ the followingat the MD prompt(>)

> pnet

x < RETURN>

wherex corresponds to one of the followingvalues:

e for 802.3network
rtl for Apollo Token Ring network with network controller O

rl for A 110Token Ring network with network controller 1

YtOfor 80 5 network with network controller O

tl for 802,5networkwith network controller 1
If the systemuses two Apollo Token Ring or 802.5networkcontroller

boards, you must specifycontroller O(ro or tO)or controller 1(rl or tl)

as the primary controller. The default is O.

T~ the pnet command to confirm the primary network

> pnet <RETURN>

Youreceivethe followingsystem message:

APOLLO TOKEN RING : CONTROLLER = O

l%e

example displayshows that the primary netwdc is set to controller

Ofor the Apollo Token Ring network.

W@uration

3-35

Selecting the System Clock Speed

Domain/OS and SAX rel on the system clockspeed that isstored in the

i

EEPROM to mn correct . You must load the correct clockspeed oslisted in

\

Table3-4) for the system]fyoureplace the EEPROM or if the EE ROM be­comescorrupted.

T&le 3-4 Clock Speed Settings

E

Model

400dl
400:
425t
425s
433s

Clock Setting

25 kll-iz
25 M1-lz
25 M-tz
25 tvlliz
33 MHz

Run the config program, as described in the followingsteps, to displayor change
the systemclod speed.

1. Stop any user processes

and log out.

2. Shut down to the MD prompt by typing the followingat the login:
prompt

login:

shut <Return>

3. T~

the followingat the MD prompti

> RE <Return>
After the beep, type <Return

>.

4. T~ the

followingtext to exeeute the configprogram

>

EX CONFIG <Return>

The

screen displaysthe followingheader information and the config

menu:

3-36

Configuration

Found disk device: SCSI Disk ctlr 6, unit o

low: FFC80000 high: FFC81S54 start: FFC80EA8

Config Utility (Offline), Rev x.x : Built Uonth dd, year
tine

Current Configuration:

CPU Speed: 25 MHz.

Configuration Options

---------------------

●

1

- Set CPU Speed to 25 Mhz
2 - Set CPU Speed to 33 Mhz
3 - Show current configuration

Q - Quit <Return>

Enter Option :

5. T~amenu option todisplaythe current clock speed configuration,
changetheclock speed configuration, orexittheconfig program. For
example,typethe followingoption numberattheprompt toconfigure
thesystem’sclock speedintheEEPROM to2SMHz

Enter Option: 1 <Return>

Thescreendisplays the clockspeed ccmfigurationanddisplaysthe~n­figmenu

Current Configuration:

CPU Speed: 25 MHz.

Configuration Options

---------------------

1 - Set CPU Speed to 25 Mhz

●

2 - Set CPU Speed to 3S Uhz
3 - Show Current configuration

Q -

Quit <Return>

Enter Option :

●

6. Enterqattheprompttoexittheconfigprogram andretumtotheMD

environment:

Enter Option: q <Return>

Configuration 3-37

Connecting lkrminals to Domain Compatible
Mode Systems

Youcan troubleshoot a Domain Compatible mode systemthat has displayprob­lemsbyconnecting a terminal to the systemS10 line. This sectionexplainshow
to connect the standard field terminal or another node to the system’sS10 line.

Using a Field Terminal
Thedata terminal currently availablefor field use is a speciall modified IXO

model TC301.This deviceISbattery powered with a l-line, 1

&haracter U2D

dis lay.The terminal communicates at 300baud only, and isconfiguredas a

Zf

D E device.It

lu~ into the system, and its attached cable needs no adapters.

Perform the fol owingsteps to activate the field terminal:

1. Press the ON/OFF key.The terminal displaysthe followingmessage

HI, IXO ACCESSCENTER?

2 Press the NO key.The terminal displaysthe followingmessage

MANUAL, FULL

3. Press the PHONE key.The terminal displaysthe followingmessage:

LOGGING ON

The

terminal then displaysthe online mode indicator.

4. Youare nowready to connect the field terminal to the systemand ac­cessthe MD.

Using a Workstation as a Terminal

If you need to use another workstation to emulate a terminal, type the following
next to the “$” shell prompt:

$ emt <RETURN >
When you receive the “emt >” prompt, enter the followingthree command

Iinw
emt > line 1 <RETURN>

emt > raw
emt > <Fl>

The workstation replies with the followingmessage:
enk >

EMTremote node . . . . F1 to exit

3-38 Configuration

Youare now ready to connect a cable from S10 line 1on the EMTs tern to an

r

S10 port on the system that you need to access.Youneed to use an S-232
extensioncable because the system’sS10 output is cmf$ured as a DTE. Use a

null modem between the twos terns. When you are fimshedusing the node in

r

the Remote mode, press the F function key to exit emt.

NOTICE:

The maximumS10 cable length must not exceed

15.24m (50 ft).

● Troubleshooting

4

~n~ cha ~ rovidesinformation about isolatinga failingField Replaceable

●

d ~b

e flowchartsare logicallystmctured help you run dia nostica,

\

replace FR s, and so on. The remainder of the information in this c apter SUP
ports the directions in the flovwharts. If the flowchartscall for FRU replace­ments, followthe removal and re lacement procedures in Chapter 5 of the Serv-

J

icing the HP Apollo 9000 Sen”eir4 0 manual.

●

‘1’koubleshootingin Domain Compatible Mode

Youmust be familiar with the Domain/OS shellsand commands to trouble-

shoot Series 4(HIsystemunits that are running in Domain compatible mcde. You

must be able to start and stop processes.

Youshould also tmmme familiar with a

number of standalone utilities, and with both the online and offline diagnostics.

The

&main Hardware Utilities Refenmce manual deseribesall standalone utilities

for Domain

nodes, and Using Domain Diugrroslics,Volume 1 describesthe MD

environment and the diagnostics.
For Series 400 systemsthat run Domain compatible mode, note any error or

status messages,and then run the power-u diagnostics,known as Self Tat. If
the SelfT&t diagnostic fail,replace the

F#

U that is indicated.If the tests pass

but youstillsuspect a roblem, you should run the next levelof dia nostics.If

J

k

you ean boot Domai OS, mn the SystemAm tance Exerciser S

?

g)

. If you
are restricted to the MD, run the Extended Sel Test (ET). If the T or SAX
diagnostiea fail, replam.the indicated FRU. If thes tern does not report errors,

Tthe suspected problem ISprobably not hardware re ated. Refer to the following

sectionsfor more information about SelfTmt and SAX.

l’koubleshooting in HP-UX Compatible Mode

Youmust be familiar with the HP-UX o rating systemto troubleshoot Series

fiX compatible mode withHP-UX.400systemunits that are running in HP-

Youmust be able to

start and stop recesses.

f

Youshould alsobe familiar with

the Boot ROM Test Mode, Series 00Test Tbolsand the HP-UX u.utilities.

The Serier200/300

Tat Tmls Manual has instructions for running the Series 300

TestTbols.

Instructions for usingce.utilitiesare found in the Sy.rtemSupport TWe

User’sGuide.

●

For Series 400systems that run HP-UX com atible mode, note any error or
status messages,and then run the power-up &mtROMdia~osties, known as
SelfTest. If the Self Test dia nosticsfail,replace the FRU t at is indicated. Re-

!

fer to the followingsections or more information about SelfTat.

Troubleshooting 4-1

lkoubleshooting Flowcharts

for Domain Mode

l%is seetion provideaflowcharts(Figure 4-1 through Figure 4-9,)that route you
through a series of standard troubleshooting promdures for Series 400systems
that use Domain Compatible mode.

w

u

Swtchto

Setvice

Mode

Pr~wR$h~

w

Q

Prese< RETURN>

L

Cl

Go10

+!!

%

fi-d%e

nerlrq

Ploblenls

RePIecnFRU

ae IndicatedIn

~ Rem

Figwe 4-1. Main Flowcharf

Troubleshooting

(Continu@

4-2

Figute 4-1. Main Flowcluui (Cont.)

Troubleshooting 4-3

I

8

Slarl

Check the Power

supply Outpul

c

CheckF@wrLED

Clrcwl

-J-’d!D

*

Checkac In.

pul

supply

c

CheckPower-On

%ltch ClrcuR

Q

v&e’rl#.kt.k

Figure4-1

4

I I

1

(

Figwe4-2. Model 4001 and 400dl System I%werLED Not On

4-4

Troubleshooting

ReplacaIEO

Boerdorceble

TtiT%#i@y

I

ReplaceFtmwrCW,@Me or

Molherboerd

Replace

m supply

Figure4-3. Model 400s System Power LED Not On

Q

Si811In

SelUceMode

+0

A

LJ

RePIece

1.%ver supply

2. Mothemoerd

o

Re@eco

1.

Ueyboerd

2.Motherboard

Figwe 44. &main K@oard PtvbIems

Troubleshooting

●

●

F

StartIn

Servlm Mode

ProseR-

Swltch

I

●

I I

I

Pteee<RMJRN>

I

Y

ccm_cm

N

+

v8&N0d&

Flgwe 4-1

D

Serto

NormelMode

PreeeRESr3

.%lrCh

UwWReplew

1.MoniIerwc3ble
(Iteewele FRIJJ

2. MmlIor

9

vwir#&r&

FIwre 4-1

Checkmepram

1.

MonlIWCaBle

2. Mothertroerd

Figure4-5. Ptoblems with Ditplay

GEa

Eoc4

PMrler

TrwMeslW

Partner

Troubleshoot

N

fleplaca

Replace

t4eIwM Bawd

+

cPu/Motherboard

I

I

wiryNode

Cmplws
Plgure4-1

Figure4-6.

4-a

Troubleshooting

Diskle.wNode Pivinen”ngPtvblems

Q

StaII In

ServiceMnda

Q

B

“

RunSST

(w only)

onEntireIXsk

R81XudFalllng

Run~

BackUPUsw Files

Bootimnl

RunSST

4

Allemaliw oevic4

~ ~$vv~

Back

upUswFiles

4

1 I

Figure4-7. Problems with WinchesterDirk

Troubleshooting 4-9

J-_

CheckCelendef

[uw-~e

CheckoulWUre)

1 !

Figute 4-8. Ptvblems While Booting

4-1o

Ttouble.shooting

Q

Slsli

Vku.sllyInspeu

Netwwk

Cabn4sg

10thisNode

MekeAnyFlses

o

ChecllCeble

ConnectIonsA@

RswfmscltO

Nelwcsk

El+

tiaw.syssem

Mmlnletrems

N

Nelwo&

Tmut4eshooi

slay

up?

Y

e)

verityNode

cmplelee
FIwm 4-1

Fi@m 4-9. Node Cau.sa Nehvotk Problems

Troubleshooting

4-11

HP-UX ‘J.koubleshooting Flow Charts

This section ~rovidesflowchartsthat route you through a seriesof standard
troubleshooting procedures for Series 400systemsthat use HP-UX Compatible
mode (~ Figure 4-10 and Figure 4-11).

m

Test power

supply

Test PvInts.

Replace Power

Dlst. Cable Or

Mothartmard.

v

I

Replace

Power supply.

Troubleshoot

The

Video System.

1

Troubleshoot

The

Indicated Part.

I

Go To HP-UX

O&l~;~

Chart,

Figute 4-10. HP-UX Compatible Mode Main TroubleshootingFlowchart

4-12

Troubleshooting

0

B

Chaok The FOIIOWIWI:

C-k Tha Followlng:

1. Interface Cables 1. S&a&&~ IAN

2. Mas~~wa$

2. server And Its

Their Fllas

Mass Storage

3. S&~m#M
Y

Refar To

TroufllblXing

Systems Error

D/agnostics

and

RecoverY,

Cluster

Problems”

v

s Server-dent

onflguratlo

OK?

N

Refer To

TroufilM~ting

Systems Error

Diagrxxt/cs

and Recovery,

Chapter 6;
“System Boof ­up Problems”.

(Continued)

Fi@rs 4-11. HP-UX Compatible Mode Boot Flowchari

Troubleshooting

4-13

●

Refer To Troubfeshodng HP-UX Systsma,

Chapter 5; “Error Dlagncds and R~wY”.

●

●

Refer To HFWJX System Adminktrator Tasks,

Chapter 5.

Load And Run

Saries 300 Test Tools

System Funotlonal Tests.

Refer to Application Manuals

End

●

Figure4-11. HP-UX Compatible Mode Boot Flowchti (Conl.)

4-14

Troubleshooting

Checkout Procedures for Model 400t, 425t, and
400dl Systems

This section deseribeshow to check the power supplyoutput to the systemunit

and how to check the calendar battery.

WARNING: These promdures involve the verification of

high-voltage components. They

should be
performed by qualified servicepersonnel
only.

CAUTION

‘Aesum‘hatyou‘Pror?vdd

before you attempt any oft e 01owing
promdurea. Use an antistatic mat with static
straps and other static prevention devieea
whenever possible.

Figure 4-12 showsthe power connections, which are referenced in the proce-

dures that follow.

Fi~m 4-12. Pbwer Connections (Model 400t, 425t, and 400dl)

Troubleshooting 4-15

Power Supply Verification for the Model 400t, 4254 and
400dl Systems

●

Note the followin information about the power supplyoperation before you

?perform the troub eshooting steps:

The power suppl delivers dc volts es to the CPU board and disk drives

x

‘%

when you press t e Power+n swtc on the front panel. The power-on

●

switchactivatesthe power supplyby ulling low a si nal line at Connector

7!J(H)4,Pin 8. (The signal line isnorms Iyhigh when t e supply is off.)

When yourwer on the system,a relaywithin the power supplyclosesto
ro@eac vo tage to the displaymonitor outlet at the rear of the systemunit.

The system fan, whichis housed in the rear of the power supply,isnot a

●

separate FRU. If the fan doesn’t operate, you must replace the power
supply.

Perfrom the followingsteps to troubleshoot the powersupply.Youneed a volt­meter and an ohmmeter to perform these steps.

NOTICE: Before ou replace the power supplyor a

relatedhU, ahva~checkthe~wersup

ly harness and ot er FRU cab es for loose,

Eroken, or pinched wires.

●

●

●

4-16

Troubleshooting

●

1.

2.

●

3.

●

4.

Make sure that the systempower is off and that the power cord is

unplugged.

Remove the systemcover.

If connected, disconnect the system from the network. If the systemuses
a network eonneetor, unplug it from the network walloutlet. If the sys­tem uses BNC

connectors to eonneet to the network. unDlue them from

the rear of thes tern unit. This opens the loop in the n~tw&k.To com-

plete the loop w ile ou are servicm the system,use a barrel type BNC

‘{ +

connector between t e IN and OU connectors.

Plug in the power cord and ~wer on the system.

Do not unplug the J(IO4

eonncctor from the CPU board. Measure the volts es through the top of

fthe connector. Use the voltmeter to test for the votages on the

J(K)4

eonneetor as listed in Table 4-1.

Voltage

(V dc)

+5

Ground

+12

-12

+12

+9

+5

+12

Ground

T&le 4-1. Power Supply Voltagesand Tolerances

(Model 400L 4251, and 400dl)

Tolerance at

JfJ04 Connector

4.85 to 5.25 V dc
—

11.4to 12.6V dc

-11.28 to -12.72 V dc

11.4 to 12.6 V dc

8.7 to 9.3

Toleranee at P2

and P3 Connector

4.85 to 5.25 V dc

11.4to 12.6V dc

—

J004p~nonnoector

.

1,3, and9

14,16, 18,and 20

7

6

4

differential betwee

Pins 17 and 19

P2 and P3

Connector Pin No,

4

1

2 and 3

Wme

Color

Red

Black

Violet

Green

Brown

Orangt
Yellow

Wire

Color

Red

Violet

Black

Continue on withStep 5, Step 6, or Step 7, depending on the configuration of
the dc output voltages.

5. I&h;t~~soutput voltages are not present at JO04,perform the following

A. Check the acoutlet for wer with a voltmeter. If the ac outlet

r“

power is incorrect, an e ectrrclan

must correct it.

B. With the power-on switchopen, use a voltmeter to check Pin 8 on

the JO04connector for +16 to +20 V dc. If the voltage is not cor­rect, replace the powersupply.

If the voltage iscorrcxt at Pin 8,closethe power-on switch.If you
read Pin 8 at ound, replacxthe power supply.If you still detect

r

+16 to +20 dq replace the power-on swrtch anel.‘Ifthe new

Ls#.~: doesn’t f~ the problem, replace these FR sin the following

Ribbon Cable (connectsLED board to CPU board)

LED Board

CPU Board

You can check these FRUSbefore you replace them by checkhg

the power-on switchcircuitsfor continuity, as shown in Table 4-2.
Checkfor continuity with Connectors JO04and JO02unplu cd.

?“Refer to Fimtre 4-12 for the locations of the uxmectors an pms

listed in Table &2.

Table4-2. Switch Circuit FRU Pin Numbers

lb CheckThisFRU

Cheek for Continuity Between
These ‘NO Connectors

mu

ConnectorPin to ConnectorPin

CPU

Board

CablefromLEDRoardto CPUBoard

LED

Board

SEi!s

CPU Board

JO04 20 JOO1 1

I

Cable from LED Board to CPU

Board

JOO1 1 JOO1 1

IXD Board

JOO1 1

JO02 3

448

Troublahooting

●

6. If the dc output voltagesare present at JW4, but not within tolerance,

perform the followingsixstepx

—

A.

●

B.

c.

D.

E.

I?

Poweroff the systemand unplug the ac power cord from the wall
outlet. Replace the power supply.

If the problem persists,you must check for power loading. Power
off the systemand unplug the pwer cord from the walloutlet.
Remove one option board @a hits, network, or HP-IB) from ita

f

board slot (refer to Chapter 5 or information about removing the
board). Plug the power cord into the ac walloutlet and power on
the system.Recheck the voltages.If necessary,re at this roce-

~ “ Lard,

dure for a second o tion board. If you replace a efectwe

t!

confi re any switc es or ‘umpersthe same as on the original

b

boarflrefer to Appendix ).
If the cause of the problem isn’t an option board, power off the

systemand unplug the power cord from the ac outlet. Reinstall the
board(s) in itsslot.

Un lugconnector P2 from the diskdrive. Poweron the systemunit

8an recheck the voltages.If necessa

~ repeat thiss tep on a second
disk drive. Replace the diskdrive if t e voltagesare now within
specifications(see Chapter 5).

If the problem persists, replace the CPU/Motherboard (see Chapter

5) and repeat this procedure.
After

you verifi that the powersupplyvoltagesare within the spcci-

‘d ‘nYM’r

wer off the sytem and unplug the ac cord from the
wallout et. eplace the s~tem unit cover. Make sure that all of the
internal connections are &cure.

7. If the dc output voltagesare

within tolerance, perform the following

three steps

A.
B.

●

c.

●

●

If the fan does not operate, replace the power supply.
If the displayoutlet ac voltage is incorrect, replace the power

supply.
If the wer LED is not on, re lacethe Power-On SwitchPanel. If

the~rD still doesn’t light,rep ace these FRUS in the following
order

Ribbon Cable (mnnects LED board to CPU board)
LED Board

CPU Board

You can check the LED board and CPU board before you re lace

t!them by checking the power LED circuits for continuity, ass own

in Table 4-3. Check for contiunity with connectors J004 and JMt2

unplu&d. Refer to Figure 4-12 for the locations of the Connectom

and pms listedin Table 4-3.

Troubleshooting

4-19

Table4-3. l%wer-On LED CircuitFRU Pin Numbets

lb Check ThisFRU

Check for Continuity Skhmm
These W Connectors

i

Fltu

Connector Pin to ConnectorPin

CPU Board

Cable from LED Board to CPU Board

LED Board

SEES

CPU Board

Cable from LED Board

toCPUBoard

LED Board

Eii!!HB

4-20

Troubleshooting

Winchester Disk Power Checkout for the Model 400t and

425t System Units

Perform the followingsteps to check the voltagessupplied to the disk drives. You
need a

voltmeter to perform these steps.

1,

2

3.

4.

5.

Make sure that the systempower is off and the power cord unplugged.

Remove the systemcover.

Ensure that the power eonneetor @2or P3) issecurelyattached to the
Winchester disk drive.

Plug in the systemunit’spowercord and power on the system,If the fan
does not start tos in, check out the power sup ly as describedin the
previoussection,

~ 1

wer Supply Verificationfort e Model 400t, 425t, and

4oodl Systemr.

U= the voltmeter to teat the voltagesat the power supplyinput axmec­tor to the Whichester drive. Urmhw P2 or P3 to check the voltaees.
Figure 4-13 showsthe connect~r m“ltages.

1234

:::::.::~

+12Vdc +5Vdc

+12 V dc Return +5 V“dc Return

Figune4-13. Disk Drive Fbwer Supply Input Connector (P2 or P3)

6.

7.

If the voltagesare not withins

r’ ~

ifieations,see Table41 and perform

the power supply checkout as escnbed in the reviousseetion,

Fbwer

Supply K@ication fbr the Model 400t, 425t, an 400dl

Systems.

If the power supplychecksout within specificationsand the problem

F

rsists,cheek the “umperomdigurationsfor the disk drive (refer to

d“

hapter 3 for the ~k Jumper configurations).

Troubleshooting

4-21

Calendar Battery Checkout for Model 4004 425t, and 400dl
Systems That Use Domain Compatible Mode

Perform the followingsteps with the system power off.

1. ~m on the systemunit and the monitor. If the calendar backup battery
is not working(incmredy seated, or dead ~you see an incorrect date

J

printed in one of the mesages shown in Igure4-14.

NOTICE: You may see the third message the first

time You boot the system or If the clockhas
nevef been set. -

2.

3.

4-22

The calendar ismore than a minute slow.
Do you want to run the OS with the current
calendar?

-or-

More than 14dayshas elapsedsince the last
shutdown.
Do you want to run the OS with the current
calendar?

-or-

The UID generator is unable to fimctionwith

the current setting of the calendar (year z =

2015).Please run the CALENDAR utility
before trying to boot again.

L

* 0=1

Figm 4-14. Calendar Barte~ Message

‘fbm off thes tern unit and unplug itsac power cord from the wII out-

r

let. Remove t e systemunit cover.

Check to see if the calendar backu batte is properly seated on the

$7

CPU board. If the battery isseate proper y, replace n. If it is not seated
properly, seat it correctly and replace the system unit cover. Plug in the
ac power cord and turn on the system again. If the error messagedoes

not ap ar, the problem is fwed.If the error messageappearaagain,re-

r

pla~ t e battery.

Troubleshooting

Checkout Procedures for

the Model 400s, 425s,

and 433s System Units

This section explains how to troubleshoot the power supplyand calendar batte~

on Model 400s,42Ss,and 433ssystemunits.

Power Supply Verification for 400s, 425s, and 433s
System Units

Note the followin information about power supplyoperation before

form the troubles ootoing steps

● The power supplydeliversdc voltagesto all boar~, internal massstorage

devices,and fans when you press the power-on swtch.

● If the power is not completelyconnected to the motherboard with a nor-

mal load and is turned off, then turned on, it maybe a minute or twobe­fore the voltagescome up to their normal values.

NOTICE: Before u replace the power supply or a

1.

Start this rocedure with the systemunit power off and the power cord
unplugge . Remove the top cover.

$

#!

related

Iyharness and ot er FRU cab es for loose,
roken, or pinched wires.

E

%~y

U, ahva check the wer sup

you per-

If connected, disconnect the systemunit from the network. If the system

2.
usesa network connector, unplug it from the network. If thes tern uses
BNCconnectors to connect to the network, unplug the BNCI?’ from
thes tern unit connector leavingthe network intact through the arms of

~?”

the

Plu in the power cord and wer on the system. Measure the +5, -12

3.

J ~ w through the holes in the

an +12 voltageaon the C U board test
top of the chassis,as shown in Figure 4-1. To measure the -5 and +9
V dcjopen the power supplydrawer and measure it at the connector.

connector.

o 0

J--=!

1.

khtfur

Test pointsare accessiblethroughthetop

ventholesIn

the chaseis after the top

cover has

beenremoved.

Figure4-15. System Unit CPUBoard Voltage Tat Fbints

(Modd 400s, 425s, and 433s)

Table4-4 lists the voltagesthat the power supplyprovides to the systemunit.

Table4-4. System Unit hwer Supplj Voltagesand Tolenrncer

(Model 400s, 425s, and 433s)

Voltage (de)

‘1’olerance

+5

4.85

to 5.20 V dc

-5

-4.60 to -5.50

v dc

+9

8.70

tO 9.30 V de

•t 12

11.40 to 12.60 V dc

-12

-11.40 to -12.60 V dc

Continue with Step 4 or Step 5, depending on the result of your voltagechecks.

4. If the DC output voltages are not present at the CPU board test points,

perform the followingsteps

A.

B.

If the systemunit has an ISA/EISA backplane, remove the right
side and RFI covers. Check the voltageson the ISA/EISA power
distribution cable on the ISA/EISA backplane as listed in
Figure 4-18. If the voltagesare present, re lace the CPU board. If

B

the voltages are not present, goon to step .
Check the ac outlet for wer with a voltmeter. If the ac outlet

1’”””

power is inrmrect, an e ectnclan must correct it.

4-24 Troubleshooting

c.

D.

E.

Switchthe system

unitpoweroff,remoye the power su plyscrews,

[

and slide the power supplyout about 3 inches. Switcht e power on
and ‘e=ure’hew’tagsont hewrwrsuk’p’ywnnwtom’ a

shown m Figure 4-16 and Fqptre 4-1 (teavet e connectom con­nected to the power sup ly and measure the voltagesthrough the

!

rear of the connector). f the voltagesare not present, go to Step
D. If the voltagesare present, go to Step E.

Check Pin M on the large connector shownin Figure &16 for + 5
V dc If the voltageis not correct, replace the power supply.

If the voltage iscorrect at Pin 24,closethe power-on switch.If you
read Pin Mat ground, replace the pcwr su ply.If you still detect

+ 5 volts,replace the

F

Ewer-on switch.If t e newswitchdc&sn’t

fixthe problem, go to tep E.
Either the wver distribution cable. motherboard. or CPU board is

defedive. ~heck the power distribution cable for’continuity. If the
pmer distribution cable is defective,replace it. Otherwise, replace
the CPU board and recheck the voltage test points. If the voltages
are not present, replace the motherboard.

5. If the volts es are present at the CPU board or power supply test points
B

but not wit in tolerance, perform the followingsteps

A.

B.

c.

D.

Poweroff thes tern unit and unplug the ac power cord horn the
power supply.

K

eplace the power supply.

If the problem persists,reinstall the ori inal powersupply and fol-

lowthe information in thisstep to che& forpowerloacIingbya
board. Power off the systemunit and remove one board other than
the CPU board. Poweron the systemunit and retest. If necessary,
repeat this rmedure for a second board. If you replaw a defective

t

board, con gore any switches or jumpers the same as the originaI
board.

If a board dcm not appear to have caused the problem, power off

the system unit and unplug the power cord from the power supply.
Reinstall the boards in their slots.

Un lug the internal massstorage power distribution cable from one

{

oft e massstorage devices. Power on the systemunit and recheck
the volts es. If necessary,repeat this step for each internal mass

t“storage ewe. Replace the massstorage deviceif the voltages are

within specifications.

Trouble-shooting

4-25

Main Power Distribution Cable Connectors

The in numbem on the large connector of the main powerdistribution cable

E

are t e same as the ins on the wer supplyboard (see Figure 4-16). Its small

&!e”r

connector’s m num ISare d] erent than the pins on the power supplyboard
(see Figure 17).Note that you must check these voltagti with the connecton
attached to the powersupply.Checkthe voltagesthrough the rear of the um­neetors.

● ● ● ●

4

3

2

1

●8 ●7

●6 ●5

●12 ●11 ●10 ●9

●

●15

●

●

16

14 13

● ● ● ●

20 19 18 17

●22 ●21

Pin

i-

2
3
4
5
6

7
8
9

10

11
12

Voltage

Pin

Ground

13

Ground 14
Ground

15‘

Ground

16

Ground 17

Ground

18

Ground

19

Sense +

m

+5V

21

Ground

22

Ground

23

Sense -

24

Voltags

+5V
+5V

+5V
+5V
+5V
+5V
+5V

-1-5V
+5V

Iso9v ­IS09V+

IntrLoek

Rear of Connector

Figure4-16. System Unit Power Supply Lqe Cable Connector

(Model 400s, 425s, and 433s]

A-M Trnmhl-ehtitinn

Rear
of
Connector

●6

●

5

●4

●3

E

●2

●1

3

●12

●11

●10

clip

●9

1

i

●✘

●

7

I

I

Pin

1
2
3
4
5
6
7

8
9

10

11

12

Voltage

+12V

+12V
Ground
Ground
Ground

NPU Reset

+12V

+12V
Ground
Ground

-12

v

-5 v

Fi~re 4-17. System Unit?bwer Supply Smafl Cable Connector

(Model 400s, 425s, and 433s)

Figure 4-18 show the voltagesof the ISAJEISAbackplane power cable
connector.

Locking Tab

1615141312111098 7654321

Pin Voltage

Pin

Voltage

Pin Voltage

Pin Voltage

1

Ground 5

+12V

9

+5V

13 +5V

2 +5V

6

+12V

10 Ground

14 Ground

3 Ground 7

Ground

11 -12 v

15 +5V

4 +12V 8 +5V 12

-5 v

16 Ground

Figute 4-18. System Unit MA/EISA Backplane fiwer Cable Connector

(Model 400s, 425s, and 433s)

Figure 4-19 showsthe voltages for a storage deviceconnector on the

motherboard.

●

●

●

●

+12Vdc

Ground

Ground

+5Vdc

Figute 4-19. System Unit Motherboard Mass Stomge PowerDistribution Connector

(Model 400s, 425s, and 433s)

4-28

Troubleshooting