HP 355385-001 User Manual
Software Guide
HP Notebook Series
Document Part Number:355385-001
November 2003
This guide explains how to manage notebook power, use
multimedia software, and update or restore system software. It
also provides instructions for using the Setup and support
utilities.
© 2003 Hewlett-Packard Development Company, L.P.
Microsoft
Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
® and Windows® are U.S. registered trademarks of Microsoft
Software Guide
HP Notebook Series
First Edition November 2003
Reference Number: nx9100/nx9105/nx9110/zv5000/zx5000
Document Part Number: 355385-001
Contents
1Power
Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Standby, Hibernation and Shutdown . . . . . . . . . . . . . . . . 1–2
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Choosing Standby, Hibernation or Shutdown . . . . . . . . . 1–4
When Resuming After a Short Interval . . . . . . . . . . . 1–4
When Resuming After a Week or More . . . . . . . . . . 1–4
When External Power Supply Is Disrupted or
Uncertain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
When Using Infrared or Drive Media . . . . . . . . . . . . 1–5
Standby, Hibernation and Shutdown Procedures. . . . . . . 1–5
Identifying Power Controls and Indicators . . . . . . . . 1–6
Using the Default Power Settings . . . . . . . . . . . . . . . . . . 1–8
Turning the Notebook or Display On or Off . . . . . . . 1–8
Initiating or Resuming from Hibernation . . . . . . . . . 1–9
Initiating or Resuming from Standby . . . . . . . . . . . 1–10
Using Emergency Shutdown Procedures . . . . . . . . 1–10
Setting Power Preferences . . . . . . . . . . . . . . . . . . . . . . . 1–11
Accessing Power Options Window . . . . . . . . . . . . . 1–11
Displaying Power Meter Icon on Taskbar. . . . . . . . 1–11
Setting or Changing a Power Scheme . . . . . . . . . . . 1–12
Using a Security Password . . . . . . . . . . . . . . . . . . . 1–12
Processor Performance Controls . . . . . . . . . . . . . . . . . . 1–13
Accessing Windows XP Processor Controls. . . . . . 1–13
Software Guide iii
Contents
2 Security
Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–2
About Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Forgotten Passwords . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Using HP and Windows Passwords. . . . . . . . . . . . . . 2–3
About QuickLock (Fn+F6) . . . . . . . . . . . . . . . . . . . . . . . 2–4
About Power-On Passwords . . . . . . . . . . . . . . . . . . . . . . 2–5
Setting, Changing or Deleting Power-On
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Entering Power-On Passwords . . . . . . . . . . . . . . . . . 2–7
About Administrator Passwords . . . . . . . . . . . . . . . . . . . 2–8
Setting, Changing or Deleting Administrator
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Entering Administrator Passwords . . . . . . . . . . . . . 2–11
Using Other Device Security . . . . . . . . . . . . . . . . . . . . . 2–11
Protecting System Information . . . . . . . . . . . . . . . . . . . 2–12
Using System Information. . . . . . . . . . . . . . . . . . . . 2–12
Setting System Information Options . . . . . . . . . . . . 2–12
Protecting Your Notebook . . . . . . . . . . . . . . . . . . . . . . . 2–13
Using Security Software Measures . . . . . . . . . . . . . . . . 2–14
Connecting an Optional Security Cable. . . . . . . . . . . . . 2–15
3 Multimedia
Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Protecting Playback . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Observing the Copyright Warning . . . . . . . . . . . . . . 3–2
Using Hotkeys and Quick Launch Buttons
(Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
HP Image Zone (Select Models) . . . . . . . . . . . . . . . . 3–4
InterVideo Home Theater (Select Models) . . . . . . . . 3–5
Reprogramming the Quick Launch Buttons
(Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5
iv Software Guide
Playing Audio and Video CDs with Windows Media
Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Playing CDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Playing DVDs and Video CDs with InterVideo
WinDVD (Select Models) . . . . . . . . . . . . . . . . . . . . . . . . 3–6
General DVD Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Playing DVDs or Video CDs. . . . . . . . . . . . . . . . . . . 3–7
Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 3–7
Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 3–8
Using InterVideo WinDVD Creator (Select Models) . . . 3–8
Preparing to Use InterVideo WinDVD Creator . . . . 3–9
Choosing Recording Media. . . . . . . . . . . . . . . . . . . . 3–9
Creating DVDs and Video CDs. . . . . . . . . . . . . . . . 3–10
Sonic RecordNow!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
4 Software Updates and Restorations
Updating Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Accessing Notebook Product Information . . . . . . . . 4–2
Accessing Notebook ROM Information . . . . . . . . . . 4–2
Downloading and Installing Software Updates . . . . . . . . 4–3
Downloading and Installing ROM Updates . . . . . . . 4–4
Downloading and Installing Other Software. . . . . . . 4–7
Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Using the System Restore Utility. . . . . . . . . . . . . . . . . . 4–10
Setting a Restore Point . . . . . . . . . . . . . . . . . . . . . . 4–10
Restoring to a Restore Point . . . . . . . . . . . . . . . . . . 4–10
Repairing or Reinstalling Drivers . . . . . . . . . . . . . . . . . 4–11
Repairing or Reinstalling Applications . . . . . . . . . . . . . 4–12
Reinstalling Applications from Your
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Reinstalling Applications from the Driver
Recovery CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
Contents
Software Guide v
Contents
Repairing or Reinstalling the Operating System . . . . . . 4–13
Repairing the Operating System . . . . . . . . . . . . . . . 4–14
About Operating System Reinstallation . . . . . . . . . 4–15
Backing Up Your Data . . . . . . . . . . . . . . . . . . . . . . 4–15
Reinstalling the Operating System . . . . . . . . . . . . . 4–16
Installing a Retail Version of an Operating System. . . . 4–19
Configuring Your Notebook . . . . . . . . . . . . . . . . . . . . . 4–19
Opening the Setup Utility . . . . . . . . . . . . . . . . . . . . 4–19
Navigating and Selecting in the Setup Utility . . . . . 4–20
Restoring Setup Utility Default Settings . . . . . . . . . 4–23
Exiting the Setup Utility . . . . . . . . . . . . . . . . . . . . . 4–23
Using the Help and Support Center . . . . . . . . . . . . . . . . 4–23
Using Support Telephone Numbers. . . . . . . . . . . . . . . . 4–25
Obtaining Support Telephone Numbers . . . . . . . . . 4–25
Preparing to Call Technical Support . . . . . . . . . . . . 4–26
Index
vi Software Guide
Selecting a Power Source
The notebook can run on internal power from a battery pack or
on external power from an AC adapter and other devices. The
following table describes the best power source for general tasks.
Task Use This Power Source:
1
Power
Work in most software
applications.
Charge or calibrate a battery
pack in the notebook.
Install or modify system
software or write to any
drive media.
Software Guide 1–1
■ Charged battery pack in the
notebook.
■ External power, such as an
AC adapter or optional
HP Notebook Expansion Base.
External power, such as an
AC adapter or optional HP Notebook
Expansion Base.
For more details, refer to the
✎
“Battery Packs” chapter in
Hardware Guide
the
this CD.
External power, such as an
AC adapter or optional HP Notebook
Expansion Base.
on
Power
Standby, Hibernation and Shutdown
This section describes Standby, Hibernation, and shutdown,
and explains when to implement them. Standby and Hibernation
are energy-saving features that can be initiated by you or by
the system.
The amount of time a battery pack can hold a charge to support
Standby or Hibernation varies by notebook configuration and
the condition of the battery pack.
Standby
Standby reduces power to system components that are not in use.
When Standby is initiated, your work is saved in random access
memory (RAM) and the screen is cleared. When you resume
from Standby, your work returns to the screen where you left off.
■ Saving your work before initiating Standby is not usually
necessary, but it is a recommended precaution.
■ When the notebook is in Standby, the power/Standby light
blinks.
Hibernation
Hibernation saves system memory to the hard drive, takes a
snapshot of the notebook image, and shuts down the notebook.
When you resume from Hibernation, your work returns to the
screen exactly as you left it.
CAUTION: If the configuration of the notebook system is changed during
Ä
Hibernation, resuming operation from Hibernation may not be possible.
When the notebook is in Hibernation:
■ Do not add or remove memory modules.
■ Do not insert or remove the hard drive.
■ Do not connect or disconnect external devices.
■ Do not insert or remove any drive media.
■ Do not change the notebook configuration.
1–2 Software Guide
CAUTION: To prevent loss of data during a low-battery condition,
Ä
do not disable Hibernation when the battery pack is in a low-battery
condition.
CAUTION: If Hibernation is disabled, the system does not
Ä
automatically save your system memory when the notebook reaches
a critical low-battery condition.
When possible, save your work before initiating Hibernation so
that no data is lost. Do not change the notebook configuration
during Hibernation.
If a power-on password has been set, the password must be
entered to resume from Hibernation. If you cannot resume from
Hibernation when power is restored to the system, you will be
prompted to delete the restoration data and proceed with system
boot. Unsaved data will be lost.
Hibernation is enabled by default, but can be disabled. To verify
that Hibernation is enabled, select Start > Control Panel >
Performance and Maintenance > Power Options. Then select the
Hibernate tab. Make sure that the Enable Hibernation check box
is selected.
Power
Shutdown
Shutdown turns off the notebook. Whether to leave a battery pack
in the notebook or in storage depends on how you work.
■ Leaving the battery pack in the notebook enables the battery
pack to charge whenever the notebook is connected to
external power and also protects your work during a power
outage.
■ A battery pack in the notebook discharges more quickly, even
when the notebook is turned off, than a battery pack that has
been removed from the notebook and is stored in a cool, dry
location.
Software Guide 1–3
Power
Choosing Standby, Hibernation or Shutdown
Your choice of Standby, Hibernation, or shutdown will depend on
how you work. The amount of time a battery pack can support
Standby or Hibernation or hold a charge varies by notebook
configuration and the condition of the battery pack. A fully
charged new battery pack can typically support Standby for up to
48 hours and Hibernation for several weeks.
When Resuming After a Short Interval
Initiate Standby for shorter intervals of inactivity and Hibernation
for longer intervals or for more power conservation.
■ Initiating Standby clears the screen and uses less power than
leaving the notebook on, and your work returns quickly to
the screen when you resume from Standby.
■ Initiating Hibernation clears the screen and uses much less
power than Standby. Returning to work saved in Hibernation
takes longer than returning to work saved in Standby, but it is
faster than returning to your place manually after restarting
the notebook.
When Resuming After a Week or More
If the notebook will be idle for a week or more, shut down the
notebook to extend the life of an inserted battery pack. If you
remove the battery pack during this time, store it in a cool, dry
location.
When External Power Supply Is Disrupted or Uncertain
If an external power supply is uncertain or disrupted—for
example, because of an electrical storm—save your work, and
then initiate Hibernation or shut down the notebook.
1–4 Software Guide
When Using Infrared or Drive Media
CAUTION: To prevent possible video and audio degradation and loss
Ä
of audio or video playback functionality, do not initiate Standby or
Hibernation while using drive media.
Standby and Hibernation interfere with the use of infrared
communication and drive media. Infrared is included on select
notebook models.
■ If the notebook is in Standby or Hibernation, you cannot
initiate an infrared transmission.
■ If Standby or Hibernation is accidentally initiated while drive
media (such as a diskette, disk, CD, or DVD) is in use:
❏ Your playback may be interrupted.
❏ You may see a warning message: “Putting the computer
into Hibernation or Standby may stop the playback. Do
you want to continue?” Select No.
❏ Resume from Hibernation or Standby by briefly pressing
the power button.
Power
❏ Audio and video may resume, or you may need to restart
the media.
Standby, Hibernation and Shutdown Procedures
This section explains the default Standby, Hibernation, and
shutdown procedures and includes information about turning the
display on or off. Refer to the illustration that most closely
matches your notebook.
Software Guide 1–5
Power
Identifying Power Controls and Indicators
In this guide, the function keys are capitalized (Fn, F5). The
✎
function keys on your keyboard may be lowercase (fn, f5).
1 Power button
2 Power/Standby light
3 Fn+F5 hotkey (to initiate Standby)
Identifying power controls and indicators
1–6 Software Guide
Identifying power controls and indicators
Power
Software Guide 1–7
Power
Using the Default Power Settings
The following tables describe the default power settings on the
notebook. You can change many of these settings according to
your preferences. If you want to change the default settings, see
“Setting Power Preferences” later in this chapter.
Turning the Notebook or Display On or Off
Task Procedure Results
Turn on the
notebook.
Shut down the
notebook.*
Turn off the
display if the
notebook is
closed while
power is on.
*If the system is unresponsive, and you are unable to shut down the notebook
with these procedures, press and continue to hold down the power button for at
least 4 seconds. See “Using Emergency Shutdown Procedures” later in this
chapter.
Press the power button.
Pressing the power
✎
button returns the
notebook to “on” from
Standby, Hibernation,
or shutdown.
■ For Windows XP
Professional: Select Start >
Shut Down > Shut Down.
■ For Windows XP Home:
Select Start > Turn off
Computer > Tur n off.
No action required. Closing the notebook
■ Power/Standby light
turns on.
■ Operating system
loads.
■ Power/Standby light
turns off.
■ Operating system
shuts down.
■ Notebook turns off.
activates the display switch
that turns off the display.
1–8 Software Guide
Initiating or Resuming from Hibernation
Task Procedure Result
Power
User-initiated
Hibernation.
System-initiated
Hibernation
(with Hibernation
enabled).
With the notebook on:
■ Briefly press the power
button
-or-
■ Select Start > Shut
Down > Hibernate. (If the
Hibernate option is not
displayed, press and
hold shift.)
In the Power Options
✎
window, you can
change the default
settings for the power
button or the display
switch.
If the notebook is running on
external power, the system will
not initiate Hibernation.
If the notebook is running on
battery power, the system
initiates Hibernation:
■ After 30 minutes of
notebook inactivity, or
■ When an inserted battery
pack reaches a critical
low-battery condition
(3 percent of a full charge
remaining).
■ Power/Standby light
turns off.
■ Screen clears.
■ Power/Standby light
turns off.
■ Screen clears.
Resume from
user-initiated or
system-initiated
Hibernation.
Software Guide 1–9
Press the power button.
If Hibernation was
✎
initiated by a critical
low-battery condition,
attach AC power or a
charged battery pack
to resume.
■ Power/Standby light
turns on.
■ Your work returns to
the screen.
Power
Initiating or Resuming from Standby
Task Procedure Result
User-initiated
Standby.
System-initiated
Standby.
Resume from
user-initiated or
system-initiated
Standby.
With the notebook on:
■ Press Fn+F5, or
■ Select Start > Shut
Down > Standby.
If the notebook is running on
external power, the system will
not initiate Standby.
If the notebook is running on
battery power, the system
will initiate Standby after
10 minutes of notebook
inactivity.
Briefly press the power button,
TouchPad, left or right
TouchPad button, or any
keyboard key.
■ Power/Standby light
blinks.
■ Screen clears.
■ Power/Standby light
blinks.
■ Screen clears.
■ Power/Standby light
turns on.
■ Your work returns to
the screen.
Using Emergency Shutdown Procedures
If the notebook is unresponsive to the Microsoft® Windows®
shutdown procedure, try one of the following emergency
shutdown procedures:
■ If the notebook is running Windows XP Professional, press
ctrl+alt+del. Select Shut down from the drop-down list, and
then select OK.
■ If the notebook is running Windows XP Home or does
not respond to
for 5 seconds.
■ Press Fn+power button.
■ Unplug the notebook from external power and remove the
battery pack.
ctrl+alt+del, press and hold the power button
1–10 Software Guide
Setting Power Preferences
Many of the default power settings, such as timeouts, alarms,
and power button settings, can be changed in the Power Options
window. For example, you can set an audio alert to warn you
when the battery reaches a low-power condition.
On some notebook models, processor performance can also
✎
be managed in the Power Options window. For details, see
“Processor Performance Controls” later in this chapter.
Accessing Power Options Window
To access the Power Options window:
■ Select the Power Meter icon on the taskbar, or
■ Select Start > Control Panel > Performance and
Maintenance > Power Options.
Displaying Power Meter Icon on Taskbar
Power
To show the Power Meter icon on the taskbar:
1. Access the Power Options window (see previous section).
2. Select the Advanced tab.
3. Select the Always Show Icon on the Taskbar check box.
4. Select the OK button.
The Power Meter icon changes shape to indicate whether
✎
the notebook is running on battery power or external power.
Select the icon at any time to display the Power Options window.
If you cannot see an icon that you have placed on the taskbar, the
✎
icon may be hidden. Select the arrow or thick vertical bar on
the taskbar and expand to view the icons.
Software Guide 1–11
Power
Setting or Changing a Power Scheme
The Power Schemes tab in the Power Options window assigns
power levels to system components. You can assign different
schemes depending on whether the notebook is running on a
battery pack or AC power.
You can also set a Power Scheme that initiates Standby or turns
off the display or hard drive after a time interval (timeout) that
you specify.
To set or change a Power Scheme:
1. Access the Power Options window (see previous section).
2. Select the Power Schemes tab.
3. Select options from the drop-down list.
4. Select Save As and name the new Power Scheme.
5. Select OK.
Using a Security Password
You can add a security feature that prompts you for a password
when the notebook turns on or resumes from Standby or
Hibernation.
To set a password prompt:
1. Access the Power Options window.
2. Select the Advanced tab.
3. Select the Prompt for password when the computer resumes
from Standby check box.
4. Select OK.
For more information about using security passwords, see “About
Power-On Passwords” in Chapter 2.
1–12 Software Guide
Power
Processor Performance Controls
Windows XP Home and Windows XP Professional provide
unique software that allows the user to control processor
performance. The CPU (central processing unit) speed can be set
for optimal performance or for optimal power conservation.
For example, the software can be set to trigger an automatic
change in processor speed when the power source changes
between AC power and battery power, or when notebook use
changes between active and idle.
Accessing Windows XP Processor Controls
To access Windows XP Home and Windows XP Professional
processor performance controls, select Start > Control Panel >
Performance and Maintenance > Power Options > Power
Schemes.
The user sets the desired Power Scheme and that, in turn, sets the
processor controls. Each Power Scheme for AC power or battery
power equates to one of the following processor levels:
■ None: Always runs at the highest performance state.
■ Adaptive: Performance state is selected based on CPU
demand.
■ Degrade: Starts at lowest performance state, then uses linear
performance reduction (stop clock throttling) as the battery
discharges.
■ Constant: Always runs at the lowest performance state.
Software Guide 1–13
Power
When you choose a Power Scheme, you are setting the AC power
and battery power modes shown in the following table. No other
user intervention is required to control the performance of your
notebook processor.
Power Scheme AC Power Battery Power
Home/Office Desk None Adaptive
Portable/Laptop Adaptive Adaptive
Presentation Adaptive Degrade
Always On None None
Minimal Power
Management
Max Battery Adaptive Degrade
Adaptive Adaptive
1–14 Software Guide
2
Security
This chapter describes some of the security features that may be
provided on your notebook. For information about Windows XP
Home or Windows XP Professional security features, refer to
your operating system documentation.
Software Guide 2–1
Security
Security Features Quick Reference
To Protect Against This Risk Use This Feature
Unauthorized use of the notebook QuickLock and power-on
password
Unauthorized access to the Setup
utility
Unauthorized access to the
processor serial number and other
system identification information
Software viruses Norton AntiVirus software
Unauthorized removal of the
notebook
Administrator password
System Information
Security cable slot (used with an
optional security cable)
The purpose of security
✎
solutions is to act as a
deterrent. These
solutions do not prevent
the product from being
mishandled or stolen.
Your notebook also has a DriveLock security feature. For more
information about this feature, refer to the notebook’s online Help
and Support Center by selecting Start > Help and Support.
2–2 Software Guide
About Passwords
Forgotten Passwords
Most security features use passwords. When you set a password,
write it down and store it in a secure location.
■ If you forget your power-on password or Administrator
password, you cannot start the notebook or resume from
Hibernation until an authorized service provider resets the
notebook. Refer to the Worldwide Telephone Numbers
booklet included with the notebook to contact an HP
Customer Care Center.
■ If you forget the DriveLock user password but know your
DriveLock master password, you can remove DriveLock
protection from the drive.
■ If you forget both your user and master DriveLock
passwords, the hard drive is permanently unusable.
Using HP and Windows Passwords
Security
HP security features and Windows operating system security
features work independently from each other. For example,
a device disabled in Setup cannot be enabled in Windows.
Also, you must use an HP password at an HP password prompt
and a Windows password at a Windows password prompt. For
example:
■ If a power-on password is set, the power-on password (not
a Windows password) must be entered when the notebook
starts up or resumes from Hibernation.
■ If you set Windows to prompt for a password before
resuming from Standby, a Windows password (not a
power-on password) must be entered to resume from
Standby.
Software Guide 2–3
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