HP (Hewlett-Packard) 354, LP 1000R, Server User Manual

HP Netserver LP 1000r
User Guide
(1.13 and 1.26 GHz)
Online Version: 2.0
Last Updated: June 2001
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
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Hewlett-Packard Company Network Server Division Technical Communications/ MS 45SLE 10955 Tantau Avenue Cupertino, California 95014 USA
© Copyright 2001, Hewlett-Packard Company.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
ii
Contents
1 Controls, Ports, and Indicators ...................................................................... 1
Introduction ........................................................................................................ 1
Front Panel .................................................................................................... 1
Rear View ...................................................................................................... 4
Applying Power to the HP Netserver ................................................................. 6
Powering-Up the Netserver ........................................................................... 6
Powering-Down the Netserver ...................................................................... 6
Connecting AC Power to Multiple-Server Configurations ............................. 7
Sleep States (ACPI) ...................................................................................... 7
2 Opening and Closing the HP Netserver ........................................................ 9
Introduction ........................................................................................................ 9
Tools Required .............................................................................................. 9
Removing the Front Bezel............................................................................. 9
Replacing the Front Bezel ........................................................................... 10
Removing the Top Cover ............................................................................ 11
Replacing the Top Cover............................................................................. 12
Removing the Air Duct ................................................................................ 14
Replacing the Air Duct................................................................................. 14
3 Installing Mass Storage Devices.................................................................. 15
Introduction ...................................................................................................... 15
Tools Required ............................................................................................ 15
Mass Storage Guidelines ............................................................................ 15
Boot Priority ................................................................................................. 18
Hardware Mirroring...................................................................................... 18
Installed Mass Storage Devices .................................................................. 19
Installing Hot Swap Hard Drives...................................................................... 20
Removing Hot Swap Hard Drives.................................................................... 23
Optional SCSI Drive Controller........................................................................ 24
4 Installing Additional Memory ....................................................................... 27
Introduction ...................................................................................................... 27
Tools Required ............................................................................................ 27
Memory Installation Guidelines ................................................................... 28
Installing Additional DIMMs ............................................................................. 28
iii
Contents
Removing DIMMs ............................................................................................ 33
5 Installing Additional Boards......................................................................... 35
Introduction ...................................................................................................... 35
Tested PCI Boards ...................................................................................... 35
Tools Required ............................................................................................ 35
Accessory Board Installation Guidelines ......................................................... 36
IRQ Settings ................................................................................................ 36
Boot Priority ................................................................................................. 36
Installing a Disk Array Controller Board ...................................................... 36
Remote Control Card .................................................................................. 37
Installing the Accessory Board ........................................................................ 38
Removing the Accessory Board ...................................................................... 43
6 Installing an Additional Processor .............................................................. 45
Introduction ...................................................................................................... 45
Tools Required ............................................................................................ 45
Processor Configuration Guidelines............................................................ 45
Installing a Second Processor ......................................................................... 47
Installing the Heatsink ..................................................................................... 52
Firmware and Software Changes .................................................................... 56
Upgrading the Firmware.............................................................................. 56
Reinstalling the NOS................................................................................... 57
Removing a Processor and Heatsink .............................................................. 57
7 Rack Mounting the HP Netserver (2-Post) ................................................. 59
Introduction ...................................................................................................... 59
Tools Required ............................................................................................ 61
Rack Configuration Tools ............................................................................ 62
Safety Precautions ...................................................................................... 62
Preparing the Rack .......................................................................................... 63
HP Netserver Rack Mount Parts List .......................................................... 63
Marking the Rack ........................................................................................ 63
Preparing the HP Netserver ........................................................................ 65
Placing the HP Netserver in the Rack ............................................................. 67
Attaching the Front Bezel ................................................................................ 70
Continuing with the Rack Installation Process ................................................ 70
8 Rack Mounting the HP Netserver (4-Post) .................................................. 71
Introduction ...................................................................................................... 71
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Contents
Tools Required ............................................................................................ 73
Rack Configuration Tools ............................................................................ 73
Safety Precautions ...................................................................................... 74
Preparing the Rack .......................................................................................... 75
HP Netserver Rack Mount Parts List .......................................................... 75
Releasing Outer-Rail Assemblies ............................................................... 75
Marking the Columns .................................................................................. 76
Attaching the Outer-Rail Assemblies .......................................................... 77
Placing the HP Netserver in the Rack ............................................................. 80
Attaching the Front Bezel ................................................................................ 81
Continuing with the Rack Installation Process ................................................ 82
9 Connecting the Monitor, Keyboard, Mouse, and UPS ............................... 83
Introduction ...................................................................................................... 83
Connecting the UPS (Uninterruptible Power Supply) ................................. 84
10 Configuring the HP Netserver ...................................................................... 85
Introduction ...................................................................................................... 85
HP Netserver Navigator CD-ROM ................................................................... 85
Contents of the HP Netserver Navigator CD-ROM ..................................... 86
Obtaining HP Netserver Navigator Release History ................................... 86
HP Management Solutions.............................................................................. 87
DiagTools......................................................................................................... 88
Setup (BIOS) Utility.......................................................................................... 89
Accessing the Setup Utility.......................................................................... 89
Menu Bar ..................................................................................................... 89
Using the Setup Screens............................................................................. 90
Changing the System Date and Time ......................................................... 91
Setting the HP Netserver's Boot Passwords ............................................... 92
SCSI Configuration Utility ................................................................................ 93
11 HP Netserver Online Documentation CD-ROM........................................... 95
Overview.......................................................................................................... 95
Using the Online Documentation CD............................................................... 95
12 Troubleshooting ............................................................................................ 97
Introduction ...................................................................................................... 97
Tools Required ............................................................................................ 97
Common Installation Problems........................................................................ 97
Troubleshooting Sequence ......................................................................... 98
v
Contents
Netserver Will Not Power On ...................................................................... 98
Problems after Netserver is Powered On.................................................... 99
Error Messages ............................................................................................. 100
POST Error Messages .............................................................................. 102
Power-On Self Test (POST) Error Codes ................................................. 103
Clearing the CMOS Configuration............................................................. 104
Resetting a Lost Password ....................................................................... 105
Hardware Problems....................................................................................... 106
Monitor Does Not Work............................................................................. 106
Keyboard or Mouse Does Not Work ......................................................... 107
CD-ROM Drive Does Not Work................................................................. 107
SCSI Device Does Not Work .................................................................... 107
Replacing a Battery ....................................................................................... 107
Problems Running the Setup Utility............................................................... 109
13 Alternative Rack Mounting (4-Post)........................................................... 111
Introduction .................................................................................................... 111
Tools Required .......................................................................................... 113
Rack Configuration Tools .......................................................................... 113
Safety Precautions .................................................................................... 114
Preparing the Rack ........................................................................................ 115
HP Netserver Rack Mount Parts List ........................................................ 115
Releasing Outer-Rail Assemblies ............................................................. 115
Marking the Columns ................................................................................ 116
Attaching Outer-Rails to the Rack............................................................. 117
Placing the HP Netserver in the Rack ........................................................... 120
Attaching the Front Bezel .............................................................................. 121
Continuing with the Rack Installation Process .............................................. 122
A Specifications .............................................................................................. 123
Introduction .................................................................................................... 123
Requirements ............................................................................................ 123
System Board Layout ................................................................................ 126
Index.................................................................................................................. 129
vi

1 Controls, Ports, and Indicators

y

Introduction

Before operating the HP Netserver LP 1000r, familiarize yourself with the Netserver's controls, ports, and indicators, as shown in Figures 1-1 through 1-3.

Front Panel

The front panel of the HP Netserver provides the controls and indicators commonly used when operating the Netserver.
Bezel (removed)
CD-ROM
SCSI Drives (3)
Reset Switch
LED Indicators
Power LED and Switch
tu
re
Di
sk
D
D
i
isk ID 2
s
k
ID 1
I
D
0
T
Fans
e
m
p
e
r
a
Figure 1-1. Front Panel
Flexible Disk Drive
S
Power
C
S
LED
I
Activit
Power Switch
Tables 1-1 and 1-2 describe the front panel controls and indicators in the center of the front panel. Refer to Figure 1-2 for the mass storage controls and indicators.
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Chapter 1 Controls, Ports, and Indicators
1
CD-ROM Eject Button
CD-ROM CD-ROM Activity LED
SCSI Disk ID 0 SCSI Disk ID
Figure 1-2. Input and Storage Device Controls
Table 1-1. Power Switch and Indicators
Control/Indicator Description
Power On/Off/Sleep
Switch
This push-button switch turns the HP Netserver power On or Off, and if available, also transitions the Netserver between Power On and sleep states. If sleep states are not available, then this button only turns power On or Off.
Push-button Switch
The sleep states are NOS dependent and not available if your NOS does not support power management based on the ACPI (Advanced Configuration and Power Management Interface) standard. Refer to "Applying Power to the HP Netserver" and "Sleep States (ACPI)" later in this chapter.
On/Off/Sleep LED
This green LED provides the power state of the Netserver:
Steady Green when the Netserver is operating normally
LED
Blinking Green at 1-Hz rate indicates the Netserver is in a sleep state and under ACPI control
Off (unlit) when the Netserver is powered off or in standby
Reset Switch
This push-button momentary switch creates a hard system reset. This is the equivalent to a power-on reset.
FDD Activity LED
FDD Eject Button
Flexible Disk Drive (FDD)
SCSI Disk ID 2
RESET
Push-button Switch
2
Chapter 1 Controls, Ports, and Indicators
Table 1-2. Component Indicators
LED ICON Description
Temperature
LED
This Temperature LED has four distinctive states and is linked to the two processors and a sensor on the system board.
Steady Green for normal operation.
Alternating Green/Red indicates the temperature has
crossed the warning threshold. If this condition continues a system crash and possible data corruption will occur. Must take action to correct problem.
Steady Red indicates the temperature has exceeded the critical threshold. If the shutdown feature is currently enabled in HP Integrated Remote Assistant software, the Netserver shuts down to prevent processor or system board damage. By default, the shutdown feature is not enabled. Refer to Chapter 10, "Configuring the HP Netserver" to enable the shutdown feature.
Steady Off (unlit) for power off condition.
NOTE The processors used in this HP Netserver have a thermal
sensor inside the processor package which monitors the chip temperature. If the processor crosses the critical threshold it shuts down operation to prevent damage to the processor, but this may cause a system crash and possible data corruption. The Temperature LED monitors these two sensors and one additional sensor on the system board.
Fan LED
This Fan LED has four states of operation. The sensor connected to this LED monitors the speed of all four fans in the HP Netserver (including the power supply).
Steady Green for normal fan speed operation
Alternating Green/Red indicates one or all fans have
slowed down (crossing warning threshold). If this condition continues a system crash and possible data corruption will occur. Must take action to correct problem before temperature starts to rise.
Steady Red indicates a fan is turning slower than its critical speed. However, this will not cause the Netserver to shutdown.
Steady Off (unlit) for power off condition.
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Chapter 1 Controls, Ports, and Indicators
LED ICON Description
Disk ID 0, ID 1,
and ID 2 LED
These Disk LEDs have five distinctive states for the respective SCSI disk drive:
Off for SCSI drive not present
Steady Green for SCSI drive present
Steady Red for a SCSI drive failure
Alternating Green/Red at 1 Hz blink rate for a SCSI
drive rebuild
Alternating Green/Red at 3 Hz blink rate for SCSI drive identification
SCSI Activity
This LED is the SCSI Hard Disk Drive Activity indicator and has two states:
Flickering Green when there is SCSI activity
Off when there is no power or SCSI activity

Rear View

The ports and connectors at the rear are listed below and shown in Figure 1-3.
The power connector accepts a standard power cable to connect the HP Netserver LP 1000r with a UPS (Uninterruptible Power Supply) or the site power source.
The mouse port accepts a standard mouse with a PS/2 connector.
The keyboard port accepts a standard keyboard with a PS/2 connector.
The USB (2) ports are provided for printers, scanners, and external modems
and do not support the keyboard or the mouse.
The Parallel Port is a standard parallel port which supports Extended Capabilities Port (ECP)/Enhanced Parallel Port (EPP).
The Serial A/MGMT Port is a standard serial port which can be used for serial devices or for management functions. For more information on management functions refer to Chapter 10, "Configuring the HP Netserver."
The Video Port interface specifications are listed in Table A-4, "HP Netserver Hardware Specifications" and Table A-5, "Video Display Modes" of Appendix A, "Specifications."
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Chapter 1 Controls, Ports, and Indicators
The two LAN ports (LAN A/MGMT and LAN B) are for embedded controllers based on Intel's 82559 10/100 BaseT Fast Ethernet controller. Only LAN A/MGMT is used with Alert-on-LAN 2 (AOL2) and Wake-on­LAN remote management functions. Each one has a RJ-45 LAN connector and two LEDs to indicate LAN speed and valid connection. Refer to Table 1­3 for the LAN LED indicators and Chapter 10, "Configuring the HP Netserver."
The external SCSI port provides access to external SCSI devices, typically an external SCSI tape back-up device.
Power Mouse Parallel
LAN
A/MGMT
LAN B
PCI Slot (1)
Keyboard
Serial
A/MGMT
Figure 1-3. Rear Panel and Ports
Video External
Table 1-3. LAN Port (RJ45) LED Indicators
Indicator Definition
Link LED
This green LED is the activity/link indicator.
Steady On indicates a valid LAN link.
Flashing On indicates there is LAN activity.
LAN Speed Indicator
This yellow LED is the LAN speed indicator.
Steady Off indicates the LAN is operating at 10 Mbps LAN speed.
Steady On indicates the LAN is operating at 100 Mbps LAN speed.
SCSI Connector
5
Chapter 1 Controls, Ports, and Indicators

Applying Power to the HP Netserver

Powering-Up the Netserver

NOTE Turn on power to the monitor connected to the HP Netserver
before you power-on the Netserver. This allows proper auto-configuration of video output of the Netserver as it boots up.
1. Ensure the HP Netserver's power cord is connected to the power source. See Figure 1-3.
2. Press the Power push-button on the front control panel. See Figure 1-1.
When you press the power button on the control panel, the Netserver powers up and loads the operating system. The system runs a set of power on self tests (POST) during this process. For details refer to Chapter 12, "Troubleshooting."

Powering-Down the Netserver

1. Log off all users and, if necessary, backup files.
a. Schedule the power down for a time when it will affect the fewest users.
b. If you will be doing any kind of hardware or software upgrade, ensure the
Netserver's data has been backed up.
c. Follow instructions in your network operating system (NOS)
documentation to shut down all networking software and applications.
WARNING The power supply will continue to provide standby current to
the Netserver until the power cable is disconnected from the rear panel.
2. Press the power switch on the HP Netserver's control panel when prompted by the operating system.
Normally this completes the power-down procedure.
6
Chapter 1 Controls, Ports, and Indicators

Connecting AC Power to Multiple-Server Configurations

The HP Netserver temporarily draws a large "inrush current" when first connected to an AC power source. This also occurs when the Netserver is in a standby mode (power is turned off, but the power cord is plugged into AC power). The inrush current is much greater than the Netserver's normal operating current, and generally the AC power source can handle the normal inrush current.
However, if you install several HP Netservers on one circuit, precautions are necessary. If there is a power failure and power is then restored, all the servers immediately begin to draw inrush current at the same time. If the circuit breakers on the incoming power line have insufficient capability, the breaker may trip and thus prevent the servers from powering up.
When preparing your site for installation, allow for the additional inrush current. Refer to Table A-1, "System Power Specifications," in Appendix A, "Specifications."

Sleep States (ACPI)

The HP Netserver supports the ACPI (Advanced Configuration and Power Management Interface) standard, which is a key component of a NOS's directed power management. The supported features are only available when an ACPI-compliant NOS is installed on the Netserver. The term “sleep state” refers to any of several reduced power consumption states in which normal NOS activity has ceased.
The Netserver supports several sleep states. One of these is a “standby” or “suspend” sleep state, which has a short wake-up time. In this sleep state the Netserver appears to be off the monitor appears blank and there is no CD-ROM or SCSI hard drive activity. However, the power LED flashes slowly and the fans continue to operate.
An additional sleep state supported by the Netserver is one with a slower wake-up time, sometimes referred to as “hibernate” by various operating systems. In this sleep state, the Netserver appears to be off as mentioned earlier, but the fans and the power LED are also turned off. The unique feature of this sleep state (and the reason for its slower wake-up time) is that information about the Netserver’s NOS state (open applications, screens, and so on) is saved to disk before the Netserver is placed in the sleep state. Upon wake-up, this information must be restored from disk. This method of restoring the Netserver's operation is much faster than a complete rebooting of the Netserver. It still requires running all the start-up self-tests before starting the NOS, but loading the NOS and all the previously opened applications is much faster.
7
Chapter 1 Controls, Ports, and Indicators
The Netserver supports certain types of system activity, which is used as wake-up events from these sleep states. These wake-up events can be generated from the power button, LAN activity, and scheduled events.
NOTE The HP Netserver’s power management policies (transitions
between various power states) and the user options are specific to the particular ACPI-compliant NOS installed on the Netserver. If your NOS is ACPI-compliant, refer to the power management features in the NOS instructions provided for more information.
The HP Netserver’s power button can be configured to initiate a graceful shutdown or "soft off" of the NOS rather than an immediate shutdown of the power supply. The power button configurations are dependent on the user interface provided by the ACPI-compliant NOS. While power management is under the control of the ACPI-compliant NOS, the HP Netserver’s power button is capable of an override in case of a non-responsive NOS.
NOTE The HP Netserver power button will force a power down
without waiting for the NOS to gracefully shut down the Netserver, if the power button is pressed and held for more than four seconds.
CAUTION If the power button override is used, there is a strong
possibility of corrupted or lost data.
8
2 Opening and Closing the HP
Netserver

Introduction

This chapter describes how to the remove the top cover, front bezel, and the air duct from the HP Netserver LP 1000r.
WARNING Before removing the top cover, always disconnect the power
cord and unplug telephone cables. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects, such as tools or jewelry. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages.

Tools Required

The following tool may be needed to remove the air duct for the first time:
¼-inch flat blade screwdriver (for the air duct)

Removing the Front Bezel

The front bezel is provided to protect the power and reset switches from accidental disabling.
To remove the front bezel, follow these steps:
NOTE You do not need to removal the front bezel to remove the top
cover of the Netserver. You do need to remove the front bezel to install mass storage devices or media.
1. If the Netserver is operating, you do not need to turn off power to remove the front bezel.
2. Release the front bezel by placing your hand at the center of the half-moon opening in center of the front bezel. See Figure 2-1.
3. Pull out towards you on the front bezel.
The bezel rotates down to approximately an 80° angle.
9
Chapter 2 Opening and Closing the HP Netserver
4. Pull and lift the bezel out toward you and remove it from the chassis. See Figure 2-1.
Figure 2-1. Front Bezel Location
NOTE The front bezel pivots on two pins at the bottom and is held in
place at the top with spring latches holding onto the top pins. The middle pins limit bezel rotation to an 80° angle.

Replacing the Front Bezel

1. Place the bottom edge of the front bezel into the hinge pins at the bottom front of the chassis.
2. Rotate the top front of the bezel into place and push it in at the top, allowing it to snap into place.
The spring latches grasp the pins at the top and hold the bezel in place.
10
Chapter 2 Opening and Closing the HP Netserver

Removing the Top Cover

To remove the top cover, follow these steps:
NOTE You do not need to remove the front bezel to remove the top
cover of the Netserver.
1. If the HP Netserver is operating, log off all users and shutdown the operating system.
Refer to the instructions in Chapter 1, "Controls, Ports, and Indicators."
2. Disconnect the power cord and any cables attached to the Netserver.
3. Remove the Netserver chassis from the rack and lay it on a flat surface.
Refer to the instructions in Chapters 7, 8, or 13 (depending on the rack type) to remove the chassis from the rack.
NOTE Some rack mounting options (slides) do not require removing
the HP Netserver chassis from the rack and laying it on a flat surface to access the internal components.
4. Release the top cover by turning the knob at the front of the chassis to "Open" position (clockwise direction). See Figure 2-2.
5. Slide the top cover about 1½ inch (38 mm) toward the front of the Netserver and then lift it off the chassis.
11
Chapter 2 Opening and Closing the HP Netserver
Figure 2-2. Removing the Top Cover

Replacing the Top Cover

To replace the top cover, follow these steps:
1. If the HP Netserver is already laying on a flat surface with no power applied, continue with Step 5.
2. If the HP Netserver was operating with the cover removed, power down the operating system and turn off the Netserver's power switch.
3. Disconnect the power cord and any cables attached to the Netserver.
4. Remove the Netserver chassis from the rack and lay it on a flat surface.
5. Ensure the knob is turned to the "Open" position (clockwise position). See Figure 2-2.
Place the rear edge of the top cover on the rear edge of the chassis and lay it down on the chassis.
6. Rotate the knob to the "Closed" position (counter clockwise position). See Figure 2-3.
12
Chapter 2 Opening and Closing the HP Netserver
Figure 2-3. Replacing the Top Cover
7. Install the Netserver back into the rack and secure it to the rack.
Refer to the instructions in Chapters 7, 8, or 13 (depending on the rack type) to install the chassis back into the rack.
NOTE Some rack options do not require removing the HP Netserver
from the rack to remove or replace the top cover.
13
Chapter 2 Opening and Closing the HP Netserver

Removing the Air Duct

The air duct directs air from the fan onto the heatsinks of both processors. The air duct also restricts access to both processors and all the DIMMs, and must be removed for full access.
1. Loosen the two captive screws holding the air duct to the system board. See Figure 2-4.
2. Remove the air duct from the system board.
Figure 2-4. Removing the Air Duct

Replacing the Air Duct

To replace the air duct, simply reverse the steps in the previous procedure.
14

3 Installing Mass Storage Devices

Introduction

The HP Netserver LP 1000r comes standard with an IDE CD-ROM and a flexible disk drive. The Netserver will accept up to three Hot Swap SCSI hard disk drives (HDD) in special mounting tray adapters. At least one Hot Swap SCSI hard disk drive is required for booting the Netserver. An optional SCSI tape backup drive may be connected to the external SCSI connector at the rear.

Tools Required

Check the mass storage device's documentation for tool requirements if the drive is not mounted in the mounting tray adapter.
Phillips screwdriver (only required if it is necessary to mount SCSI drives in the mounting tray adapter)

Mass Storage Guidelines

General Guidelines
o Use care when unpacking and handling the SCSI disk drives.
The hard disk drives are very susceptible to mechanical shock and can be easily damaged by a drop as short as one-quarter of an inch. If the drop would crack an egg, it will damage the drive.
o Do not stack drives when out of the Netserver chassis.
o The Netserver is internally limited to 5 mass storage bays.
The flexible disk drive and CD-ROM drive, which are standard on all models of the HP Netserver LP 1000r, occupy bays 1 and 2 respectively. See Figure 3-1.
The three remaining bays, 3, 4, and 5 are reserved for Hot Swap SCSI hard disk drives (HDD).
o If a backup tape drive is used, it must be connected externally using the
external 68-pin SCSI connector at the rear of the Netserver.
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Chapter 3 Installing Mass Storage Devices
IDE Devices
o The embedded IDE controller is an Enhanced-IDE dual channel
controller and provides two connectors (IDE-1 and IDE-2) for IDE devices.
Refer to Figure A-1,"System Board Layout," in Appendix A, "Specifications."
o The IDE CD-ROM has only one connector on the cable from the primary
channel (IDE-1) connector.
o A secondary IDE connector (IDE-2) is available, but is not used.
SCSI Device Selection
o Use only HP LVD low profile (1 inch) SCSI 3.5-inch hard disk drives for
the Hot Swap drive bays.
o If mounting available SCSI drives in drive trays, ensure you use the
mounting tray adapter recommended by HP, which is HP part number P2452A.
o Ensure the SCSI devices you install in Hot Swap bays do not have
terminations installed. The Hot Swap backplane provides automatic termination for any unused bays. The HP Hot Swap SCSI drives come set without device ID or termination. Do not change these settings.
16
o Do not use high voltage differential (HVD) SCSI devices on either of the
SCSI channels or damage will occur.
o The embedded dual-channel Ultra-3 SCSI controller includes connectors
for SCSI channels A and B.
o Channel A is used for connection to the SCSI backplane board, which
provides three 80-pin connectors for Hot Swap SCSI drives. The standard SCSI cable has one 68-pin, high-density connector for the SCSI backplane, which provides for automatic termination of the SCSI drives.
o Channel B is used to control external mass storage devices, including an
external backup tape drive.
Channel B is connected to the external 68-pin SCSI connector on the rear of the Netserver.
Chapter 3 Installing Mass Storage Devices
SCSI Drive Addressing
o The addresses of the SCSI drives are automatically assigned by the drive
bay location in the chassis. Refer to Figure 3-1.
No SCSI ID software settings or jumpers are required if using a HP NetRAID Controller board inserted into the only PCI slot.
SCSI Device Installation Order
The three Hot Swap bays support various SCSI HDD configurations.
o Start from the left side of the chassis when adding Hot Swap SCSI hard
drives in the HP Netserver.
Filler Panels
o Ensure all empty bays in the chassis have filler panels inserted before
powering on the Netserver to ensure proper airflow. If there are empty bays, the existing drives and the Netserver may not receive the proper ventilation and could suffer thermal damage.
CAUTION To prevent overheating or excessive electromagnetic
radiation, use the filler panels to fill the empty bays. If the filler panels are left out of the drive bays, thermal damage and/or excessive EMI could occur.
Drive Bay 2 CD-ROM Flexible Disk Drive (FDD) Drive Bay 1
Drive Bay 3
SCSI ID 0
Figure 3-1. HP Netserver Drive Bays
Drive Bay 4
SCSI ID 1
Drive Bay 5
SCSI ID 2
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Chapter 3 Installing Mass Storage Devices

Boot Priority

The Netserver's boot order should be considered when selecting a boot device. This is especially important if you are installing a board that requires an early number in the boot order. The board's boot priority is set by its location in the boot order.
By default the Netserver searches for boot devices in this order:
1. IDE CD-ROM drive
2. Flexible disk drive
3. Embedded SCSI A channel (Hot Swap SCSI Drives)
4. Embedded SCSI B channel (external SCSI Devices)
5. PCI slot 1
6. Network connection
The embedded SCSI controller consists of two channels, A and B. Channel A is used to control the Hot Swap SCSI hard drives (3). Channel B is used to control the external SCSI devices. On each SCSI channel, the controller scans for a boot device starting at device ID 0 and works through the ID numbers. The Netserver's embedded controller is always SCSI ID 7.
For information about booting from a hard disk connected to an accessory board, see "Installing a Disk Array Controller Board" in Chapter 5, "Installing Additional Boards."
NOTE The boot order can be changed using the Netserver's (BIOS)
Setup Utility and the SCSI Select Utility. Refer to Chapter 10, "Configuring the HP Netserver," for more information.

Hardware Mirroring

You may choose to mirror hard drives (RAID 1) in the HP Netserver's hot swap bays. However, doing this through the software slows down disk access time, but using hardware mirroring can help speed up disk access time.
Hardware mirroring requires installation of a HP NetRAID Controller in the only PCI adapter slot. An additional SCSI cable must be used to connect the NetRAID board to the SCSI backplane connector. If you do not use a supported HP NetRAID Controller board, ensure you use a DAC with an LVD interface.
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Chapter 3 Installing Mass Storage Devices
CAUTION To prevent damage to the Hot Swap SCSI hard disk drives,
don't use a HVD (high voltage differential) DAC controller.
If the hardware mirroring option is required (which uses the SCSI channel of the HP NetRAID Controller board), refer to " Optional SCSI Drive Controller" later in this chapter. The instructions describe how to move the SCSI cable from the system board to the SCSI connector on the HP NetRAID Controller board. Refer to the documentation provided by the supported HP NetRAID Controller board for external cabling requirements.

Installed Mass Storage Devices

Table 3-1 lists the number and types of mass storage devices that may be installed into the HP Netserver LP 1000r.
Table 3-1. SCSI Mass Storage Device Types
Interface Types
Flexible disk
drive
IDE-1 1* Factory installed CD-ROM drive in drive bay
Ultra-3 SCSI
Channel A
Ultra-3 SCSI
Channel B
Max Number of Devices
Installed Devices and Addresses
1 Factory installed flexible disk drive in drive
bay 1
2 (Primary IDE connector)
up to 3 **
Factory installed Hot Swap SCSI hard drive in drive bay 3 (address = ID 0)
Up to two additional Hot Swap SCSI hard disk drives in bays 4 and 5 (addresses = ID 1 and ID 2, respectively)
Embedded SCSI controller (address = ID 7)
up to 15 **
Control of up to 15 external SCSI devices
* The primary IDE (IDE-1) cable is connected to the factory-installed CD-ROM drive. A secondary IDE connector (IDE-2) is available, but is not supported by Hewlett-Packard.
** Both SCSI channels (A and B) can each support up to 15 devices; however, there are only enough internal storage bays for three Hot Swap SCSI hard drives. Channel B is used to control external SCSI devices, typically a SCSI tape back-up device.
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Chapter 3 Installing Mass Storage Devices

Installing Hot Swap Hard Drives

Use this section to install the SCSI hard drives in the Hot Swap drive bays.
CAUTION Protect the drive from static electricity by leaving it in its
anti-static bag until you are ready to install it. Before handling the drive, touch any unpainted metal surface to discharge static electricity. When you remove the drive from the anti­static bag, handle it only by the frame.
Do not touch the electrical components. Place the drive on the
anti-static bag whenever you set it down.
1. Remove the filler panel from the desired drive bay location:
a. Place a thumb and index finger on the tab latches on the sides of the filler
panel, as shown in Figure 3-2.
b. Press in on both tab latches to release the filler panel.
c. While keeping both tab latches depressed, pull the filler panel out of the
drive bay. See Figure 3-2.
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Tab Latches
Figure 3-2. Releasing the Filler Panel's Tab Latches
Chapter 3 Installing Mass Storage Devices
CAUTION Save the filler panel for future use. If the filler panels are left
out of empty drive bays while the Netserver is operating, thermal damage and/or excessive EMI could occur.
2. Remove the SCSI drive from its protective packaging and open the ejector arms as shown in Figure 3-3.
The SCSI drive should already be mounted in the Hot Swap mounting tray adapter.
a. Place both thumbs in the center opening at the front of the SCSI drive.
b. Pull outward on both ejector arms, which moves the locking tabs
inward. See Figure 3-4.
You should hear the each ejector arm click as you pull it outward.
3. Gently slide the SCSI drive into the chassis, until you feel resistance. See Figure 3-3.
The drive will meet resistance about a quarter of an inch before completely seating in the drive bay.
4. Push the drive in firmly (all the way) to seat the drive in the connector on SCSI back plane.
Figure 3-3. Inserting the Drive
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Chapter 3 Installing Mass Storage Devices
CAUTION To prevent snapping off the ejector arms do not apply
excessive pressure.
5. Close the ejector arms by rotating each one back into place. See Figure 3-4.
6. Verify the tab on each ejector arm engages the edge of the drive bay as you close it. See Figure 3-4.
Closing Ejector Arm
Drive Ejector Arms
Locking tab pivots when ejector arm is opened or closed.
Figure 3-4. Closing Drive Ejector Arms
7. If the drive is unseated in the drive bay after closing both ejector arms, repeat this procedure from Step 2 to 5.
The ejector arms may not have opened enough to engage the tab, or the SCSI connector failed to engage the SCSI connector at the rear of the Hot Swap drive bay.
NOTE Closing both ejector arms will ensure the drive connector
engages the electrical connector in the Hot Swap drive bay and seats the drive.
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Chapter 3 Installing Mass Storage Devices

Removing Hot Swap Hard Drives

CAUTION You must remove the drive slowly and then wait for the drive
heads to park before completely removing the drive. Ensure you follow these instructions carefully to prevent handling damage, such as head slaps or head actuator unlocking.
1. To unlock the drive and remove it:
a. Place both thumbs into the opening at the center of the drive.
b. Pull out on both ejector arms with both thumbs at the same time.
You should hear the each ejector arm click as you pull it outward.
c. Pull both ejector arms toward you. See Figures 3-4 and 3-5.
2. Gently pull the drive out about an inch to disengage the power connection.
3. Wait about 30 seconds for the drive to stop spinning and for the drive heads to park.
4. Use your hand to support the bottom of the drive, while you slowly pull the drive straight out. See Figure 3-5.
Do not allow the drive to fall and strike anything while removing it.
5. Place the drive in an electrostatic protected container.
Do not stack drives while outside of the Netserver chassis.
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Chapter 3 Installing Mass Storage Devices
Figure 3-5. Removing a Hot Swap Drive
CAUTION To prevent overheating or excessive electromagnetic
radiation, use the filler panels to fill the unused drive bays. If the filler panels are left out of empty drive bays while the Netserver is operating, thermal damage and/or excessive EMI could occur.

Optional SCSI Drive Controller

Typically, this option is only used when hardware mirroring the Hot Swap SCSI drives. To change control of the SCSI drives requires installation of a supported HP NetRAID controller board and moving the connection of the existing SCSI cable. One end is moved from the SCSI A cable connection on the system board to the SCSI connector on the supported HP NetRAID Controller board.
1. Refer to Chapter 5, "Installing Additional Boards," to access the Netserver.
CAUTION Don't disconnect the SCSI cable on the SCSI backplane board.
This cable end remains connected while moving the other end of the cable at the SCSI A connector on the system board.
2. Disconnect the SCSI cable end connected to the SCSI A cable connection on the system board. See Figures 3-6 and 3-7.
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