HP 3520 User Manual
HP Deskjet 3520 e-All-in-One series
Contents
1How Do I?............................................................................................................................................................................3
2 Get to know the HP e-All-in-One
Printer parts..........................................................................................................................................................................5
Control panel features..........................................................................................................................................................6
Wireless settings..................................................................................................................................................................6
Status lights..........................................................................................................................................................................7
Auto Power-Off ....................................................................................................................................................................8
3Print
Print photos..........................................................................................................................................................................9
Print documents.................................................................................................................................................................10
Print Quick Forms...............................................................................................................................................................11
Print envelopes...................................................................................................................................................................11
Tips for print success..........................................................................................................................................................11
4 ePrint from anywhere
ePrint from anywhere.........................................................................................................................................................15
5 Paper basics
Recommended papers for printing.....................................................................................................................................17
Load media.........................................................................................................................................................................18
6 Copy and scan
Copy...................................................................................................................................................................................23
Scan to a computer............................................................................................................................................................24
Tips for copy success.........................................................................................................................................................26
Tips for scan success.........................................................................................................................................................26
7 Work with cartridges
Check the estimated ink levels...........................................................................................................................................29
Order ink supplies..............................................................................................................................................................29
Replace the cartridges.......................................................................................................................................................30
Cartridge warranty information...........................................................................................................................................32
8 Connectivity
WiFi Protected Setup (WPS – requires WPS router).........................................................................................................33
Traditional wireless connection (requires router)...............................................................................................................34
USB connection (non-network connection)........................................................................................................................34
Change from a USB connection to a wireless network......................................................................................................34
Connect wirelessly to the printer without a router..............................................................................................................35
Connect a new printer........................................................................................................................................................35
Change network settings....................................................................................................................................................35
Tips for setting up and using a networked printer..............................................................................................................36
Advanced printer management tools (for networked printers)...........................................................................................36
9 Solve a problem
Improve print quality...........................................................................................................................................................39
Clear a paper jam...............................................................................................................................................................40
Unable to print....................................................................................................................................................................42
Networking..........................................................................................................................................................................47
HP support..........................................................................................................................................................................47
10 Technical information
Notice.................................................................................................................................................................................51
Cartridge chip information..................................................................................................................................................51
Specifications.....................................................................................................................................................................52
1
Environmental product stewardship program.....................................................................................................................54
Regulatory notices..............................................................................................................................................................58
Index........................................................................................................................................................................................63
2
1 How Do I?
Learn how to use your HP e-All-in-One
•
Printer parts
•
Load media
Copy
•
•
Replace the cartridges
•
Clear a paper jam
How Do I? 3
Chapter 1
4How Do I?
2 Get to know the HP e-All-in-One
• Printer parts
Control panel features
•
•
Wireless settings
•
Status lights
Auto Power-Off
•
Printer parts
• Front and top views of the HP e-All-in-One
1 Display
2 Control panel
3 Paper tray
4 Paper tray extender (also referred to as the tray extender)
5Glass
6 Lid-backing
7Lid
8 Cartridge door
9 Cartridge access area
10 Cleanout door
• Rear view of the HP e-All-in-One
Get to know the HP e-All-in-One 5
Chapter 2
11 Rear USB port
12 Power connection
Control panel features
Control panel features
1 Back: Returns to the previous screen.
2 Cancel: Stops the current operation, restores default settings.
3 ATM/Selection button: Contextual button that changes depending on what is displayed on the screen.
4 Up button: Use this button to navigate menus and select number of copies.
5 Down button: Use this button to navigate menus and select number of copies.
6 OK: Confirms the current selecting.
7 Wireless status light and button: Blue light indicates wireless connection. Press the button to view wireless status and
menu options. Press and hold down the button until light blinks to start Wi-Fi Protected Setup (WPS) push button mode.
8 ePrint button: Pressing button displays the Web Services Menu where you can view printer's email address and make
ePrint settings.
9 On button: Turns the printer on or off.
Wireless settings
Press the Wireless button to view wireless status and menu options.
• If the printer has an active connection to a wireless network, the printer display will show Connected and the
printer’s IP.
• If wireless is disabled (wireless radio off) and the wireless network is not available, the display screen shows
Wireless Off.
• If wireless is enabled (wireless radio on) and you do not have a wireless connection , the display screen
shows that it is either in the process of Connecting or Not Connected.
6 Get to know the HP e-All-in-One
You can use the printer display to retrieve information about your wireless network, establish a wireless
connection, and more.
How do I? Instructions
Print network configuration page.
The network configuration page will display the network status,
hostname, network name, and more.
Print wireless network test report.
The wireless network test report will display the diagnostics results for
the status of the wireless network, wireless signal strength, detected
networks, and more.
Restore network settings to default settings. 1. Press the Wireless button to access the
Turn wireless on or off. 1. Press the Wireless button to access the
Establish a Wi-Fi Protected Setup (WPS) connection.
Status lights
• Wireless status light
•
On button light
1. Press the Wireless button to access the
Wireless Settings menu.
2. Select Print Report, and then select
Configuration Page.
1. Press the Wireless button to access the
Wireless Settings menu.
2. Select Print Report, and then select Test
Report.
Wireless Settings menu.
2. Select Restore to Default.
3. Confirm selection to restore defaults.
Wireless Settings menu.
2. Select Wireless.
3. From the Wireless On/Off menu select On
or Off.
WiFi Protected Setup (WPS – requires WPS
router)
Wireless status light
Light behavior Solution
Off Wireless is off. Press Wireless button to access
Slow blinking Wireless is on but not connected to a network. If
Fast blinking Wireless error has occurred. Refer to messages
On Wireless connection has been established and
On button light
Light behavior Solution
Off The printer is powered off.
wireless menu on the printer display. Use
wireless menu to enable wireless printing.
connection cannot be established, make sure
printer is within range of wireless signal.
on printer display.
you can print.
Status lights 7
Chapter 2
(continued)
Light behavior Solution
Pulsing Indicates the device is in sleep mode. The device
Fast blinking Error has occurred. Refer to messages on printer
Blinking steadily The printer is printing or copying.
On Printer is on and ready to print.
Auto Power-Off
Auto Power-Off is automatically enabled by default when you turn on the printer. When Auto Power-Off is
enabled, the printer automatically turns off after 2 hours of inactivity to help reduce energy use. Auto Power-Off is
automatically disabled when the printer establishes a wireless or Ethernet (if supported) network connection. You
can change the Auto Power-Off setting from the control panel. Once you change the setting, the printer maintains
the setting. Auto Power-Off turns the printer off completely, so you must use the power button to turn the
printer back on.
To change Auto Power-Off setting
1. From the Control Panel home screen, which displays Copy, Scan, and Quick Forms, select Settings.
NOTE: If you do not see the home screen, press the Back button until you can see it.
2. From the Settings menu on the printer display, select Preferences.
3. From the Preferences menu, select Auto-Off.
4. From the Auto-Off menu, select On or Off, and then press Continue to confirm the setting.
automatically enters sleep mode after 5 minutes
of inactivity.
display.
TIP: If you are printing over a wireless or Ethernet connected network, Auto Power-Off should be disabled to
ensure that print jobs do not get lost. Even when Auto Power-Off is disabled, the printer enters Sleep mode
after 5 minutes of inactivity to help reduce energy use.
8 Get to know the HP e-All-in-One
3Print
Choose a print job to continue.
See Tips for print success for more information.
Print photos
Print documents
Print envelopes
Print Quick Forms
Print photos
To print a photo on photo paper
1. Pull out the paper tray.
2. Remove all paper from the paper tray, and then load the photo paper with side to be printed on facing down.
NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs face outward.
See Load media for more information.
3. On the File menu in your software application, click Print.
4. Make sure the product is the selected printer.
5. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
6. Select the appropriate options.
•On Layout tab select Portrait or Landscape orientation.
•On Paper/Quality tab select the appropriate paper type and print quality from the Media drop-down list.
Print 9
Chapter 3
NOTE: For maximum dpi resolution, go to the Paper/Quality tab, select Photo Paper from the Media
drop-down list and select Best for Quality Settings. Then click the Advanced button and select
Maximum dpi from the Output Quality drop-down list. If you want to print Max DPI in grayscale, select
High Quality Grayscale from the Print in Grayscale drop-down list, and then select Maximum dpi.
7. Click OK to return to the Properties dialog box.
8. Click OK, and then click Print or OK in the Print dialog box.
NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce
the quality of your printout. Photo paper should be flat before printing.
Print documents
To print from a software application
1. Make sure the paper tray is open.
2. Make sure you have paper loaded in the paper tray.
See Load media for more information.
3. From your software application, click the Print button.
4. Make sure the product is the selected printer.
5. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
6. Select the appropriate options.
•On Layout tab select Portrait or Landscape orientation.
•On Paper/Quality tab select the appropriate paper type and print quality from the Media drop-down list.
7. Click OK to close the Properties dialog box.
8. Click Print or OK to begin printing.
TIP: You can print your document on both sides of the paper, instead of just one side. On the Layout tab,
select Flip on Long Edge or Flip on Short Edge from the Print on Both Sides drop-down menu. Click OK
to print. After one page of the document has been printed, you will be prompted to wait for a few seconds.
Then the printer will automatically load the paper back to print on the other side. You do not need to manually
reload the paper or make any operations.
NOTE: If your printed documents are not aligned within the margins of the paper, make sure that you have
selected the correct language and region. On the printer display, select Settings, and then select
Preferences. Select your language, and then region from the options provided. The correct Language/
Region settings ensure that the printer will have the appropriate default paper size settings.
10 Print
Print Quick Forms
Use Quick Forms to print quick forms, calendar,and games.
Print Quick Forms
1. From the Control Panel home screen, select Quick Forms.
TIP: If the Quick Forms option does not appear on the printer display menu, press the Back button until
the Quick Forms option appears.
2. Press the Up and Down buttons to select My Quick Forms, Weekly Calendar, or Checklist. Then press
OK.
3. After you have selected the item that you want to print, select the number of copies, and then press OK.
Print envelopes
You can load one or more envelopes into the input tray of the HP e-All-in-One. Do not use shiny or embossed
envelopes or envelopes that have clasps or windows.
NOTE: For specific details on how to format text for printing on envelopes, consult the help files in your word
processing software. For best results, consider using a label for the return address on envelopes.
To print envelopes
1. Pull out the paper tray.
2. Place the envelopes in the center of the tray. The side to be printed on should face down. The flap should be
on the left side.
See Load media for more information.
3. Push the envelopes into the printer until they stop.
4. Slide the paper guides firmly against the edges of the envelopes.
5. On the File menu in your software application, click Print.
6. Make sure the product is the selected printer.
7. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
8. Select the appropriate options.
•On Paper/Quality tab select the appropriate paper type and print quality from the Media drop-down list.
9. Click OK, and then click Print or OK in the Print dialog box.
Tips for print success
To successfully print, the HP cartridges should be functioning properly with sufficient ink, the paper should be
loaded correctly, and the product should have the appropriate settings.
Tips for print success 11
Chapter 3
Ink tips
• Use genuine HP ink cartridges.
• Don’t open or uncap cartridges until you are ready to install them. Leaving caps on the cartridges reduces ink
evaporation.
• Install the yellow, magenta, cyan, and black cartridges correctly.
For more information, see
Replace the cartridges.
• Check the estimated ink levels in the cartridges to make sure there is sufficient ink.
For more information, see
• For more information, see
Check the estimated ink levels.
Improve print quality.
• If you are seeing ink smears on the back of the pages that you printed, use the Tools menu to clean.
◦ From the home screen, which displays Copy, Scan, and Quick Forms, select Settings.
NOTE: If you do not see the home screen, press the Back button until you can see it.
◦ From the Settings menu, select Tools.
◦ Scroll through the Tools menu until you see Clean Ink Smear, then press OK.
◦ Follow the onscreen instructions.
Paper loading tips
• Load a stack of paper (not just one page). All of the paper in the stack should be the same size and type to
avoid a paper jam.
• Load paper with side to be printed on facing down.
• Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn.
• Adjust the paper-width guides in the paper tray to fit snugly against all paper. Make sure the paper-width
guide does not bend the paper in the paper tray.
• For more information, see
Load media.
Printer settings tips
• On the Paper/Quality tab of the print driver, select the appropriate paper type and print quality from the
Media drop-down list.
• Select the appropriate size from the Paper Size drop-down list on the Paper/Quality tab.
• Double-click the HP Deskjet 3520 series desktop icon to open the Printer Software. In the Printer Software,
click Print and Scan and then click Set Preferences to access the print driver.
NOTE: You can also access the Printer Software by clicking Start > All Programs > HP > HP Deskjet
3520 series > HP Deskjet 3520 series
• You can print your document on both sides of the paper, instead of just one side.
◦ On the Layout tab, select Flip on Long Edge or Flip on Short Edge from the Print on Both Sides drop-
down menu.
◦ Click OK to print.
After one page of the document has been printed, you will be prompted to wait for a few seconds. Then the
printer will automatically load the paper back to print on the other side. You do not need to manually reload
the paper or make any operations.
12 Print
Notes
• Genuine HP ink cartridges are designed and tested with HP printers and papers to help you easily produce
great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs
required as a result of using a non-HP supply will not be covered under warranty.
If you believe you purchased genuine HP ink cartridges, go to:
www.hp.com/go/anticounterfeit
• Ink level warnings and indicators provide estimates for planning purposes only.
NOTE: When you receive a low-ink warning message, consider having a replacement cartridge available
to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes
unacceptable.
• Software settings selected in the print driver only apply to printing, they do not apply to copying or scanning.
• You can print your document on both sides of the paper, instead of just one side.
NOTE: Click the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-
down list select Print Odd Pages Only. Click OK to print. After the odd numbered pages of the document
have been printed, remove the document from the output tray. Reload the paper in the input tray with the
blank side facing up. Return to the Pages to Print drop-down list and then select Print Even Pages
Only. Click OK to print.
• Print using black ink only
NOTE: If you want to print a black and white document using black ink only, click the Advanced button.
From the Print in Grayscale drop-down menu select Black Ink Only, then click the OK button.
Print using the maximum dpi
Use maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper.
See technical specifications for the print resolution of the maximum dpi mode.
Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space.
To print in Maximum dpi mode
1. Make sure you have photo paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
5. Click the Paper/Quality tab.
6. In the Media drop-down list, click Photo Paper. Then select Best under Quality Settings.
NOTE: Photo Paper, Best Quality must be selected from the Media drop-down list on the Paper/
Quality tab to enable printing in maximum DPI.
7. Click the Advanced button.
8. In the Printer Features area, select Maximum dpi from the Output Quality drop-down list.
9. Click OK to close the advanced options.
10. Confirm Orientation on Layout tab, then click OK to print.
Print using the maximum dpi 13
Chapter 3
14 Print
4 ePrint from anywhere
ePrint is a free service from HP that allows you to print to your ePrint-enabled printer anywhere you can send an
email. Just send your documents and photos to the email address assigned to your printer when you have
enabled Web Services. No additional drivers or software are needed.
Once you have signed up for an account on ePrintCenter (
ePrint job status, manage your ePrint printer queue, control who can use your printer’s ePrint email address to
print, and get help for ePrint.
•
ePrint from anywhere
ePrint from anywhere
Before you can use ePrint, make sure that:
The printer is connected to an active network providing Internet access.
Web Services is turned on. If not, you will be prompted to turn it on.
To print a document using ePrint
1. Enable Web Services.
a. From the printer control panel, press the ePrint button.
b. Accept the Terms of Use, and then follow the onscreen instructions to enable Web Services.
c. Print the ePrint information page, and then follow the instructions on the page to sign up for an ePrint
account.
2. Find the ePrint email address of the printer.
▲ From the printer control panel, press the ePrint button. Then you will see the printer's email address on
the display. You can also select Print Info to print the email address or registration url.
3. Email your document to the printer for printing.
a. Create a new email and attach the document to print.
b. Send the email to the printer email address.
The printer prints the attached document.
www.eprintcenter.com), you can sign in to view your
NOTE: 1 The email will be printed once it is received. As with any email, there is no guarantee when or
whether it will be received. You can check the print status on ePrintCenter (
NOTE: 2 Documents printed using ePrint may appear different from the original, for example, in the style,
formatting, and text flow. For documents (such as legal documents) that require better print quality, it is
recommended that you print from the software application on your computer, where you can have more
control over how the printout will look.
Click here to go online for more information.
www.eprintcenter.com).
ePrint from anywhere 15
Chapter 4
16 ePrint from anywhere
5 Paper basics
• Recommended papers for printing
Load media
•
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of
project you are printing.
Depending on your country/region, some of these papers might not be available.
ColorLok
• HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks, and dry faster than ordinary plain papers. Look
for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
HP Advanced Photo Paper
• This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water,
smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store-processed photo. It
is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with or without tabs), 13 x
18 cm (5 x 7 inch), and two finishes - glossy or soft gloss (satin matte). It is acid-free for longer lasting
documents.
HP Everyday Photo Paper
• Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with
any inkjet printer. It is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 inch, and 10 x
15 cm (4 x 6 inch) (with or without tabs). For longer-lasting photos, it is acid-free.
HP Brochure Paper or HP Superior Inkjet Paper
• These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice
for near-photographic reproductions and business graphics for report covers, special presentations,
brochures, mailers, and calendars.
HP Premium Presentation Paper or HP Professional Paper
• These papers are heavy two-sided matte papers perfect for presentation, proposals, reports, and newsletters.
They are heavyweight for an impressive look and feel.
Paper basics 17
Chapter 5
HP Bright White Inkjet Paper
• HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided
color usage with no show-through, which makes it ideal for newsletters, reports, and flyers. It features
ColorLok Technology for less smearing, bolder blacks, and vivid colors.
HP Printing Paper
• HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology
for less smearing, bolder blacks, and vivid colors. It is acid-free for longer lasting documents.
HP Office Paper
• HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It is
acid-free for longer lasting documents.
HP Iron-On Transfers
• HP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solution for creating custom T-
shirts from your digital photos.
HP Premium Inkjet Transparency Film
• HP Premium Inkjet Transparency Film make your color presentations vivid and even more impressive. This
film is easy to use and handle and dries quickly without smudging.
HP Photo Value Pack
• HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to save
you time and take the guesswork out of printing affordable professional photos with your HP e-All-in-One.
Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are
long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple
prints to share.
Load media
▲ Select a paper size to continue.
Load full-size paper
a. Lower the paper tray.
Lower the paper tray and pull out the tray extender.
b. Slide paper-width guides outward.
Slide paper-width guides outward.
18 Paper basics
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