hp color LaserJet 3500 and 3700 series
printer
User Guide
Copyright and License
© 2003 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number: Q1321-90901
Edition 1, 10/2003
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Hewlett-Packard Development Company, L.P.
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hp customer care
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the telephone number for your
country/region, see the flyer that shipped in the box with the product, or visit
http://www.hp.com/support/callcenters. Before calling HP, have the following information
ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Online and other support
Online Services (for 24-hour access to information using a modem or Internet connection)
World Wide Web URL: for the HP Color LaserJet 3500 series printer, updated HP printer
software, product and support information, and printer drivers in several languages can be
obtained from http://www.hp.com/support/clj3500; for the HP Color LaserJet 3700 series
printer, visit http://www.hp.com/support/clj3700. (Sites are in English.)
Printer drivers: Visit http://www.hp.com. Select your language. Click the support & drivers
block, and then enter color laserjet 3500 or color laserjet 3700 as the product
name. The Web page for the drivers might be in English, but you can download the drivers
themselves in several languages.
Software utilities, drivers, and electronic information
Visit: www.hp.com/go/clj3500_software for the HP Color LaserJet 3500 series printer or
www.hp.com/go/clj3700_software for the HP Color LaserJet 3700 series printer. (Site is in
English, but printer drivers can be downloaded in several languages.)
Call: See the flyer that shipped in the box with the printer.
Visit: http://www.hp.com/support/net_printing for information about the HP Jetdirect en3700
external print server.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from http://www.hp.com/sbso/product/supplies.
In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies. In Europe,
supplies can be ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies can be
ordered from http://www.hp.com/paper/.
Accessories can be ordered from http://www.hp.com/go/accessories.
Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP support assistant CD
This support tool offers a comprehensive online information system designed to provide
technical and product information on HP products. To subscribe to this quarterly service in
the U.S. or Canada, call 1-800-457-1762. In Hong Kong SAR, Indonesia, Malaysia, or
Singapore, call Mentor Media at (65) 740-4477.
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
For service for your product, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.
HP service agreements
ENWW iii
Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
HP toolbox
To check the printer status and settings and view troubleshooting information and online
documentation, use HP toolbox. You can view the HP toolbox when the printer is directly
connected to your computer or when it is connected to a network. You must have performed
a complete software installation to use the HP toolbox. See
Using the hp toolbox.
HP support and information for Macintosh computers
Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and HP
subscription service for driver updates.
Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh
user.
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Table of contents
1 Printer basics
Quick access to printer information ...........................................................................................2
User guide links ..................................................................................................................2
Where to look for more information ....................................................................................2
Printer configurations ................................................................................................................4
HP color LaserJet 3500 printer ...........................................................................................4
HP color LaserJet 3500n printer .........................................................................................4
HP color LaserJet 3700 printer ...........................................................................................5
HP color LaserJet 3700n printer .........................................................................................5
HP color LaserJet 3700dn printer .......................................................................................6
HP color LaserJet 3700dtn printer ......................................................................................6
Printer features ..........................................................................................................................7
Walk around ............................................................................................................................10
Printer software .......................................................................................................................11
Printer drivers ...................................................................................................................11
Software for networks .......................................................................................................12
Utilities ..............................................................................................................................13
Print media specifications .......................................................................................................16
Supported paper weights and sizes .................................................................................16
2 Control panel
Control panel overview ............................................................................................................20
Control panel buttons .......................................................................................................20
Control panel indicator lights ............................................................................................21
Display ..............................................................................................................................21
Accessing the control panel from a computer ..................................................................22
Control panel menus ...............................................................................................................23
Getting started basics .......................................................................................................23
Menu hierarchy ....................................................................................................................... 24
To access the menus .......................................................................................................24
Information menu ..............................................................................................................24
Paper handling menu .......................................................................................................24
Configure device menu .....................................................................................................25
Diagnostics menu .............................................................................................................26
Information menu ....................................................................................................................28
Paper handling menu ..............................................................................................................29
Configure device menu ...........................................................................................................30
Printing menu ....................................................................................................................30
Print quality menu .............................................................................................................3 2
System setup menu ..........................................................................................................34
I/O menu ...........................................................................................................................37
Resets menu .....................................................................................................................37
Diagnostics menu ....................................................................................................................39
Changing printer control panel configuration settings ............................................................40
Tray behavior options: use requested tray and manually feed ........................................40
ENWW v
PowerSave time ................................................................................................................41
Display brightness ............................................................................................................42
Personality (available for the hp color LaserJet 3700 series printer) ...............................42
Clearable warnings (available for the hp color LaserJet 3700 series printer) ..................43
Auto continue ....................................................................................................................43
Supplies low ......................................................................................................................44
Jam recovery ....................................................................................................................44
Language ..........................................................................................................................45
Using the printer control panel in shared environments .........................................................46
3 I/O configuration
USB configuration ...................................................................................................................48
Connecting the USB cable ...............................................................................................48
Parallel configuration (hp color LaserJet 3700 series printer only) ........................................49
Enhanced I/O (EIO) configuration (hp color LaserJet 3700 series printer only) .....................50
HP Jetdirect print servers .................................................................................................50
Available enhanced I/O interfaces ....................................................................................50
NetWare networks ............................................................................................................51
Windows and Windows NT networks ...............................................................................51
AppleTalk networks ..........................................................................................................51
UNIX/Linux networks ........................................................................................................51
Network configuration .............................................................................................................52
Configuring TCP/IP parameters .......................................................................................52
Disabling network protocols (optional) .............................................................................57
4 Printing tasks
Controlling print jobs ...............................................................................................................60
Source ..............................................................................................................................60
Type and Size ...................................................................................................................60
Priority for print settings ....................................................................................................6 1
Gaining access to printer driver settings ..........................................................................61
Selecting paper .......................................................................................................................63
Paper to avoid ...................................................................................................................63
Paper that can damage the printer ...................................................................................63
Configuring trays .....................................................................................................................65
Configuring size ................................................................................................................65
Configuring type ................................................................................................................65
Tray 1 custom paper .........................................................................................................66
Printing from Tray 1 (multipurpose tray) ...........................................................................67
Printing envelopes from Tray 1 ........................................................................................70
Printing from Tray 2 and Tray 3 ........................................................................................72
Printing on special media ........................................................................................................77
Transparencies .................................................................................................................7 7
Glossy paper .....................................................................................................................77
Colored paper ...................................................................................................................77
Envelopes .........................................................................................................................77
Labels ...............................................................................................................................78
Heavy paper .....................................................................................................................78
HP LaserJet Tough paper ................................................................................................79
Preprinted forms and letterhead .......................................................................................79
Recycled paper .................................................................................................................79
2-sided (duplex) printing ..........................................................................................................80
Automatic 2-sided printing (available for the hp color LaserJet 3700dn and
3700dtn printers) ...............................................................................................................80
Control panel settings for automatic 2-sided printing .......................................................80
vi ENWW
Options for binding 2-sided printing jobs ..........................................................................81
Manual 2-sided printing ....................................................................................................81
Special printing situations .......................................................................................................84
Printing a different first page .............................................................................................84
Printing on custom-size paper ..........................................................................................84
Stopping a print request ...................................................................................................84
Managing memory (hp color LaserJet 3700 series printer only) ............................................86
5 Managing the printer
Printer information pages ........................................................................................................88
Menu map .........................................................................................................................88
Configuration page ...........................................................................................................89
Supplies status page ........................................................................................................89
Usage page (available for the hp color LaserJet 3700 series printer) .............................90
Demo ................................................................................................................................90
File directory (available for the hp color LaserJet 3700 series printer) ............................90
PCL or PS font list (available for the hp color LaserJet 3700 series printer) ...................91
Using the embedded Web server (hp color LaserJet 3700 series printer only) .....................92
To access the embedded Web server using a network connection ................................92
Information tab ..................................................................................................................93
Settings tab .......................................................................................................................93
Networking tab ..................................................................................................................94
Other links .........................................................................................................................94
Using the hp toolbox ...............................................................................................................95
Supported operating systems ...........................................................................................95
Supported browsers .........................................................................................................95
To view hp toolbox ............................................................................................................95
HP toolbox sections ..........................................................................................................96
Other links .........................................................................................................................96
Status tab ..........................................................................................................................96
Troubleshooting tab ..........................................................................................................96
Alerts tab ...........................................................................................................................96
Documentation tab ...........................................................................................................97
Advanced Printer Settings window ...................................................................................97
HP toolbox links ................................................................................................................98
6 Color
Using color ............................................................................................................................100
HP ImageREt 2400 .........................................................................................................100
Paper selection ...............................................................................................................100
Color options (available for the hp color LaserJet 3700 series printer) .........................100
Standard red-green-blue (sRGB) ...................................................................................100
Printing in four-colors [CMYK (available for the hp color LaserJet 3700 series
printer)] ...........................................................................................................................101
Managing color ......................................................................................................................102
Print in Grayscale ...........................................................................................................102
Automatic or manual color adjustment ...........................................................................102
Matching colors .....................................................................................................................104
Swatch book color matching (available for the hp color LaserJet 3700 series
printer) ............................................................................................................................104
7 Maintenance
Managing supplies ................................................................................................................106
Supplies life ....................................................................................................................106
ENWW vii
Approximate replacement intervals for supplies for the hp color LaserJet 3500
series printer ...................................................................................................................106
Approximate replacement intervals for supplies for the hp color LaserJet 3700
series printer ...................................................................................................................106
Checking the print cartridge life ......................................................................................107
Print cartridge storage ....................................................................................................108
HP print cartridges ..........................................................................................................108
Non-hp print cartridges ...................................................................................................108
Print cartridge authentication ..........................................................................................109
HP fraud hotline ..............................................................................................................109
Replacing supplies and parts ................................................................................................110
Locating supplies and parts ............................................................................................110
Supply replacement guidelines ......................................................................................110
Changing print cartridges ...............................................................................................110
Replacing the transfer kit ................................................................................................113
Replacing the fuser and pickup roller .............................................................................117
Cleaning the printer ...............................................................................................................127
To clean the printer using the printer control panel ........................................................127
Configuring e-mail alerts .......................................................................................................128
8 Problemsolving
Basic troubleshooting checklist .............................................................................................130
Factors affecting printer performance ............................................................................130
Control panel message types ...............................................................................................131
Status messages ............................................................................................................131
Warning messages .........................................................................................................131
Error messages ..............................................................................................................131
Critical error messages ...................................................................................................131
Control panel messages .......................................................................................................132
Paper jams ............................................................................................................................151
Paper jam recovery ........................................................................................................151
Common causes of paper jams ............................................................................................153
Clearing paper jams ..............................................................................................................156
Jam in Tray 1 ..................................................................................................................156
Jam in Tray 2 or Tray 3 ..................................................................................................158
Jam inside the upper rear door ......................................................................................160
Jam inside the fuser area ...............................................................................................163
Jam inside the lower rear door (rear output bin) ............................................................168
Jam inside the front door ................................................................................................169
Jam in the duplexer ........................................................................................................171
Paper handling problems ......................................................................................................173
Troubleshooting information pages .......................................................................................180
Paper path test page ......................................................................................................180
Registration page ...........................................................................................................180
Event log .........................................................................................................................181
Printer response problems ....................................................................................................182
Printer control panel problems ..............................................................................................186
Color printing problems .........................................................................................................187
Incorrect printer output ..........................................................................................................189
Guidelines for printing with different fonts ......................................................................190
Software application problems ..............................................................................................191
Print quality troubleshooting ..................................................................................................192
Print quality problems associated with paper .................................................................192
Overhead transparency defects .....................................................................................192
Print quality problems associated with the environment ................................................193
viii ENWW
Print quality problems associated with paper jams ........................................................193
Print quality problems associated with toner buildup inside the printer .........................193
Print quality troubleshooting pages ................................................................................193
Calibrating the printer .....................................................................................................194
Appendix A Supplies and accessories
Spare parts and supplies availability .....................................................................................195
Ordering from the embedded Web server (for printers with network connections) ..............195
Appendix B Service and support
Hewlett-Packard limited warranty statement ........................................................................199
Print cartridge limited warranty statement ............................................................................200
Transfer unit and fuser limited warranty statement ..............................................................201
HP maintenance agreements ...............................................................................................202
On-site service agreements ............................................................................................202
Extended warranty ..........................................................................................................202
Repacking the printer ............................................................................................................203
To repack the printer ......................................................................................................203
Appendix C Printer specifications
Specifications information .....................................................................................................205
Appendix D Regulatory information
FCC regulations ....................................................................................................................209
Environmental product stewardship program .......................................................................209
Protecting the environment .............................................................................................209
Ozone production ...........................................................................................................209
Power consumption ........................................................................................................210
Paper use .......................................................................................................................210
Plastics ...........................................................................................................................210
HP LaserJet printing supplies .........................................................................................210
HP printing supplies returns and recycling program information ...................................211
Recycled paper ...............................................................................................................211
Material restrictions ........................................................................................................211
Material Safety Data Sheet (MSDS) ...............................................................................211
For more information ......................................................................................................211
Declaration of Conformities ...................................................................................................213
Safety statements .................................................................................................................216
Laser safety ....................................................................................................................216
Canadian DOC regulations .............................................................................................216
EMI statement (Korea) ...................................................................................................216
VCCI statement (Japan) .................................................................................................216
Laser statement for Finland ............................................................................................217
Appendix E Working with memory and print server cards
Printer memory ......................................................................................................................219
Printing a configuration page ..........................................................................................219
Installing memory and font DIMMs .......................................................................................220
To install memory and font DIMMs .................................................................................220
Enabling memory ............................................................................................................224
Enabling the language font DIMM ..................................................................................224
Checking DIMM installation ............................................................................................225
ENWW ix
Installing an hp Jetdirect print server card in the hp color LaserJet 3700 series printer ......226
To install an HP Jetdirect print server card ....................................................................226
Glossary
Index
x ENWW
1
Printer basics
This chapter contains information on becoming familiar with the printer features. The
following topics are covered:
Quick access to printer information
●
Printer configurations
●
Printer features
●
Walk around
●
Printer software
●
Print media specifications
●
ENWW 1
Quick access to printer information
User guide links
● Walk around
Replacing supplies and parts
●
Where to look for more information
Several references are available for use with this printer. For the HP Color LaserJet 3500
series printers, see http://www.hp.com/support/clj3500. For the HP Color LaserJet 3700
series printers, see http://www.hp.com/support/clj3700.
Setting up the printer
Getting Started Guide—Step-by-step instructions for installing and setting up the printer.
HP Jetdirect Print Server Administrator’s Guide—Instructions to configure and
troubleshoot the HP Jetdirect print server.
Accessory and Consumable Installation Guides—Step-by-step instructions, supplied with
the printer’s optional accessories and supplies, for installing the printer’s accessories and
supplies.
2 Chapter 1 Printer basics ENWW
Using the printer
User Guide—Detailed information for using and troubleshooting the printer. Available on the
CD-ROM that came with the printer.
Online Help—Information about printer options that are available from within the printer
drivers. To view a Help file, access the online Help through the printer driver.
ENWW Quick access to printer information 3
Printer configurations
Thank you for purchasing the HP Color LaserJet 3500 series printer or the HP Color LaserJet
3700 series printer. These printers are available in the configurations described below.
HP color LaserJet 3500 printer
The HP Color LaserJet 3500 printer is a four-color, laser printer that prints 12 pages per
minute (ppm) in both monochrome (black and white) and color.
● Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of
various paper types and sizes or 10 envelopes and a 250-sheet paper feeder (Tray 2)
that supports various paper sizes. It supports an optional 500-sheet paper feeder (Tray
3). See
Supported paper weights and sizes for more information.
● Connectivity. The printer provides a Hi-Speed USB 2.0 port for connectivity.
● Memory. The printer contains 64 megabytes (MB) of synchronous dynamic random
access memory (SDRAM).
HP color LaserJet 3500n printer
The HP Color LaserJet 3500n printer includes the features of the HP Color LaserJet 3500
printer, plus an HP Jetdirect en3700 external print server for easy connectivity to
10baseT/100base-TX networks.
4 Chapter 1 Printer basics ENWW
HP color LaserJet 3700 printer
The HP Color LaserJet 3700 printer is a four-color, laser printer that prints 16 pages per
minute (ppm) in both monochrome (black and white) and color.
● Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of
various paper types and sizes or 10 envelopes and a 250-sheet paper feeder (Tray 2)
that supports various paper sizes. It supports an optional 500-sheet paper feeder (Tray
3). See
● Connectivity. The printer provides a USB port and a standard bidirectional parallel port
(IEEE-1284 compliant) for connectivity.
● Memory. The printer contains 64 megabytes (MB) of synchronous dynamic random
access memory (SDRAM). To allow for memory expansion, the printer has three DIMM
slots that accept 64, 128, or 256 MB RAM each. This printer can support up to 448 MB of
memory.
Supported paper weights and sizes for more information.
HP color LaserJet 3700n printer
The HP Color LaserJet 3700n printer includes the features of the HP Color LaserJet 3700
printer, plus an HP Jetdirect 615n print server for easy connectivity to 10/100baseT networks.
ENWW Printer configurations 5
HP color LaserJet 3700dn printer
The HP Color LaserJet 3700dn printer includes the features of the HP Color LaserJet 3700n
printer, automatic 2-sided (duplex) printing, and a total of 128 MB of SDRAM.
HP color LaserJet 3700dtn printer
The HP Color LaserJet 3700dtn printer includes the features of the HP Color LaserJet
3700dn printer, plus an additional 500-sheet paper feeder (Tray 3).
6 Chapter 1 Printer basics ENWW
Printer features
This printer combines the quality and reliability of Hewlett-Packard printing with the features
listed below. For more information on the features of the HP Color LaserJet 3500 series
printer, see the Hewlett-Packard website at http://www.hp.com/support/clj3500. For more
information on the features of the HP Color LaserJet 3700 series printer, see
http://www.hp.com/support/clj3700.
Features
HP Color LaserJet 3500 series
printer
Performance ● 12 ppm (in both monochrome
and color).
If the performance of the printer
is less than this, see
affecting printer performance.
● Prints on a variety of media. For
more information see Supported
paper weights and sizes.
Memory ● 64 megabytes (MB) of
synchronous dynamic random
access memory (SDRAM).
User interface ● Graphic display on control
panel.
● Enhanced control panel help.
● HP toolbox (a web application
for status and troubleshooting
information).
● Windows PC and Apple
Macintosh printer drivers.
Factors
HP Color LaserJet 3700 series
printer
● 16 ppm (in both monochrome and
color).
If the performance of the printer is
less than this, see
affecting printer performance.
● Prints on a variety of media. For
more information see Supported
paper weights and sizes.
● MIPS RISC 350 MHz processor
● 64 megabytes (MB) of
synchronous dynamic random
access memory (SDRAM).
● Can be expanded to 448 MB.
● Graphic display on control panel.
● Enhanced control panel help.
● HP toolbox (a web application for
status and troubleshooting
information).
● Windows PC and Apple Macintosh
print drivers.
● Embedded Web server to access
support and order supplies
(administrator tool for networkconnected printers).
Factors
Supported printer
personalities
Storage features Not applicable ● Fonts and forms.
Environmental
features
Not applicable. ● HP PCL 6.
● PostScript 3 emulation.
● Automatic language switching.
● PowerSave setting.
● High content of recyclable
components and materials.
● Energy Star qualified.
● PowerSave setting.
● High content of recyclable
components and materials.
● Energy Star qualified.
ENWW Printer features 7
HP Color LaserJet 3500 series
printer
HP Color LaserJet 3700 series
printer
Fonts Not applicable ● 80 internal fonts available for both
PCL and PostScript emulation.
● 80 printer-matching screen fonts
in TrueType™ format available
with the software solution.
Paper handling ● Prints on paper from 76 by 127
mm (3 by 5 inches) up to 215 by
355 mm (8.5 by 14 inches).
● Prints on paper with weights
from 60 g/m
2
to 163 g/m2 (16 to
43 lb bond).
● Prints on a wide range of media
types including glossy, heavy,
labels, film, overhead
transparencies, and envelopes.
● Multiple gloss levels.
● A 250-sheet paper feeder
(Tray 2) that supports letter,
legal, executive, executive (JIS),
A4, A5, B5 (JIS), B5 (ISO), and
216 by 330 mm (8.5 by 13
inches) paper sizes.
● Optional 500-sheet paper feeder
that supports letter and A4
paper sizes (Tray 3). For more
information see
Supported
paper weights and sizes.
● A 150-sheet, face-down, output
bin (top) and a 25-sheet, faceup, output bin (rear).
● Prints on paper from 76 by 127
mm (3 by 5 inches) up to 215 by
355 mm (8.5 by 14 inches).
● Prints on paper with weights from
2
60 g/m
to 163 g/m2 (16 to 43 lb
bond).
● Prints on a wide range of media
types including glossy, heavy,
labels, film, overhead
transparencies, and envelopes.
● Multiple gloss levels.
● A 250-sheet paper feeder (Tray 2)
that supports letter, legal,
executive, executive (JIS), A4, A5,
B5 (JIS), B5 (ISO), and 216 by
330 mm (8.5 by 13 inches) paper
sizes.
● Optional 500-sheet paper feeder
that supports letter and A4 paper
sizes; standard on the HP Color
LaserJet 3700dtn printer (Tray 3).
For more information see
Supported paper weights and
sizes.
● A 150-sheet, face-down, output
bin (top) and a 25-sheet, face-up,
output bin (rear).
● Automatic 2-sided printing on
HP Color LaserJet 3700dn and
3700dtn printers.
Accessories ● Optional 500-sheet paper feeder
that supports letter and A4
paper sizes (Tray 3).
● Optional 500-sheet paper feeder
(Tray 3) that supports letter and
A4 paper sizes; standard on the
HP Color LaserJet 3700dtn printer
(Tray 3).
● Dual inline memory modules
(DIMM).
● Optional flash DIMM.
8 Chapter 1 Printer basics ENWW
HP Color LaserJet 3500 series
printer
HP Color LaserJet 3700 series
printer
Connectivity ● Hi-Speed Universal serial bus
(USB) 2.0 cable interface.
● HP Jetdirect en3700 external
print server; standard on the
HP Color LaserJet 3500n
printer.
● HP Web Jetadmin software.
Supplies ● Supplies status page contains
information on toner level, page
count, and estimated pages
remaining.
● No-shake cartridge design.
● Printer checks for authentic HP
print cartridges at cartridge
installation.
● Internet-enabled supply-ordering
capabilities (using HP toolbox).
● Standard, bidirectional, parallel
cable interface (IEEE-1284
compliant) for backward
compatibility.
● Universal serial bus (USB) cable
interface.
● Optional enhanced input/output
(EIO) network card; standard on
HP Color LaserJet 3700n,
3700dn, and 3700dtn printers.
● HP Embedded Web Server
● HP Web Jetadmin software.
● Supplies status page contains
information on toner level, page
count, and estimated pages
remaining.
● No-shake cartridge design.
● Printer checks for authentic HP
print cartridges at cartridge
installation.
● Internet-enabled supply-ordering
capabilities (using embedded Web
server and HP toolbox).
ENWW Printer features 9
Walk around
The following illustrations identify the locations and names of key components of this printer.
Front view (shown with 500-sheet paper feeder)
1 on/off switch
2 Tray 3 (optional; 500 sheets of standard paper)
3 Tray 2 (250 sheets of standard paper)
4 Tray 1
5 front door
6 printer control panel
7 output bin extender, for use with B5 (JIS), B5 (ISO), and 216 by 356 (8.5 by 14 in) paper
8 output bin
9 DIMM access door (available on the HP Color LaserJet 3700 series printer)
Back and side view
1 upper rear door
2 parallel connection (available on the HP Color LaserJet 3700 series printer)
3 lower rear door (rear output bin)
4 USB connection
5 power connection
6 Tray 3 (optional)
7 on/off switch
8 EIO connection (available on the HP Color LaserJet 3700 series printer)
9 DIMM access door (available on the HP Color LaserJet 3700 series printer)
10 Chapter 1 Printer basics ENWW
Printer software
Included with the printer is a CD-ROM containing the printing system software. The software
components and printer drivers on this CD-ROM help you use the printer to its fullest
potential. See the getting started guide for installation instructions.
Note
Note
For the latest information about the printing system software components, view the ReadMe
files on the CD-ROM.
This section summarizes the software included on the CD-ROM. The printing system
includes software for end users and network administrators operating in the following
operating environments:
● Microsoft Windows 98, Me, and NT 4.0
● Microsoft Windows 2000, and XP 32-bit and XP 64-bit
● Apple Mac OS version 9.1 and later and Mac OS X version 10.1 and later
For a list of the network environments supported by the network administrator software
components, see
Network configuration.
For a list of printer drivers, updated HP printer software, and product support information for
the HP Color LaserJet 3500 series printer, go to http://www.hp.com/support/clj3500. For the
HP Color LaserJet 3700 series printer, go to http://www.hp.com/support/clj3700.
Printer drivers
Printer drivers access the printer features and allow the computer to communicate with the
printer. The following printer drivers are included with the printer on a CD-ROM.
Printer drivers for the hp color LaserJet 3500 series printer
Operating system
Windows 98, Me
Windows NT 4.0
Windows 2000
Windows XP (32-bit)
Windows XP (64-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Macintosh OS
1
Not all printer features are available from all drivers or operating systems. See the online
1
JetReady 4.0
Help in your driver for availability of features.
ENWW Printer software 11
Printer drivers for the hp color LaserJet 3700 series printer
Operating system
Windows 98, Me
Windows NT 4.0
Note
Windows NT does not support USB
Windows 2000
Windows XP (32-bit)
Windows XP (64-bit)2,
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Macintosh OS
1
Not all printer features are available from all drivers or operating systems. See the online
1
2
2
3
PCL 6 PS Emulation
Help in your driver for availability of features.
2
For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from
http://www.hp.com/go/clj3700software.
3
For Windows XP (64 bit), download the PCL 6 driver from http://www.hp.com/go/
clj3700software.
Note
Note
If your system did not automatically check the Internet for the latest drivers during software
installation, download them for the HP Color LaserJet 3500 series printer from
http://www.hp.com/go/clj3500_software. For the HP Color LaserJet 3700 series printer, go to
http://www.hp.com/go/clj3700_software.
Additional drivers
The following drivers are not included on the CD-ROM, but are available from
http://www.hp.com/go/clj3700software. These drivers are for the HP Color LaserJet 3700
series printer only.
● OS/2 PS and PCL printer driver
● UNIX model scripts
● Linux drivers
The OS/2 drivers are available from IBM and are packaged with OS/2. They are not available
for Traditional Chinese, Simplified Chinese, Korean, and Japanese languages.
Software for networks
For a summary of available HP network installation and configuration software solutions, see
the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD
included with the printer.
12 Chapter 1 Printer basics ENWW
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect-connected printers within your intranet
using a browser. HP Web Jetadmin is a browser-based management tool and should be
installed only on the network administrator’s computer. It can be installed and run on a variety
of systems.
To download a current version of HP Web Jetadmin and for the latest list of supported host
systems, visit HP Customer Care Online at http://www.hp.com/go/webjetadmin.
When installed on a host server, any client can access HP Web Jetadmin using a supported
Web browser (such as Microsoft Internet Explorer 4.x or Netscape Navigator 4.x or later) by
browsing to the HP Web Jetadmin host.
HP Web Jetadmin 6.5 and above have the following features:
● Task-oriented user interface provides configurable views, saving network managers
significant time.
● Customizable user profiles let network administrators include only the function viewed or
used.
● Instant e-mail notification of hardware failure, low supplies, and other printer problems
now route to different people.
● Remote installation and management from anywhere using only a standard Web
browser.
● Advanced autodiscovery locates peripherals on the network, so the network
administrator does not need to manually enter each printer into a database.
● Simple integration into enterprise management packages.
● Quickly find peripherals based on parameters such as IP address, color capability, and
model name.
● Easily organize peripherals into logical groups, with virtual office maps for easy
navigation.
For the latest information about HP Web Jetadmin go to http://www.hp.com/go/webjetadmin.
UNIX
The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and
Solaris networks. It is available for download from HP Customer Care Online at
http://www.hp.com/support/net_printing.
Linux
For information about Linux support, go to http://www.hp.com/go/linux.
Utilities
The HP Color LaserJet 3500 series printer and the HP Color LaserJet 3700 series printer are
equipped with several utilities that make it easy to monitor and manage the printer on a
network.
ENWW Printer software 13
HP toolbox
The HP toolbox is an application that you can use for the following tasks:
● checking the printer status
● configuring the printer settings
● viewing troubleshooting information
● viewing online documentation
● printing internal printer pages
You can view the HP toolbox when the printer is directly connected to your computer or when
it is connected to a network. You must have performed a complete software installation to
use the HP toolbox.
Embedded Web server (available for the HP Color LaserJet 3700 series
printer)
This printer is equipped with an embedded Web server, which allows access to information
about printer and network activities. A Web server provides an environment in which web
programs may run, much in the same way that an operating system, such as Windows,
provides an environment for programs to run on your PC. The output from these programs
can then be displayed by a Web browser, such as Microsoft Internet Explorer or Netscape
Navigator.
An “embedded” Web server resides on a hardware device (such as a printer) or in firmware,
rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the printer that
anyone with a network-connected PC and a standard Web browser can access. There is no
special software to install or configure, but you must have a supported Web browser on your
computer. To access the embedded Web server, type the IP address for the printer in the
address line of the browser. (To find the IP address, print a configuration page. For more
information about printing a configuration page, see
Features
The HP embedded Web server allows you to view printer and network card status and
manage printing functions from your PC. With the HP embedded Web server, you can do the
following:
● view printer status information
● determine the remaining life on all supplies and order new ones
● view and change tray configurations
● view and change the printer control panel menu configuration
● view and print internal pages
● receive notification of printer and supplies events
● add or customize links to other Web sites
Printer information pages.)
● select the language in which to display the embedded Web server pages
● view and change network configuration
● view support content that is printer-specific and specific to the printer’s current state
14 Chapter 1 Printer basics ENWW
For a complete explanation of the features and functionality of the embedded Web server,
Using the embedded Web server (hp color LaserJet 3700 series printer only).
see
Other components and utilities
Several software applications are available for Windows and Macintosh OS users, as well as
for network administrators. These programs are summarized below.
Windows Macintosh OS
● Software installer —
automates the printing
system installation
● Online Web registration
● HP toolbox — a Web
application for checking
printer status and settings
for Windows 98, 2000, Me,
and XP users
● PostScript Printer
Description files (PPDs) —
for use with the Apple
PostScript drivers that
come with the Mac OS
● HP toolbox — a Web
application for checking
printer status and settings
for Mac OS X, v10.1, and
v10.2 users
Network administrator
● HP Web Jetadmin — a
browser-based system
management tool. See
http://www.hp.com/go/
webjetadmin for the latest
HP Web Jetadmin software
● HP Jetdirect Printer
Installer for UNIX —
available for download from
http://www.hp.com/support/
net_printing
ENWW Printer software 15
Print media specifications
For optimum results, use conventional 75 g/m2 to 90 g/m2 (20 to 24 lb) photocopy paper.
Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles,
dust, wrinkles, curls, or bent edges.
Supported paper weights and sizes
Tray 1 paper sizes
1
Tray 1 Dimensions Weight or thickness Capacity
Minimum size paper 76 by 127 mm
(3 by 5 in)
Maximum size paper 216 by 356 mm
(8.5 by 14 in)
Minimum size glossy
paper
Maximum size glossy
paper
Minimum size
transparencies
2
Maximum size
transparencies
2
Minimum size
envelopes
Maximum size
envelopes
76 by 127 mm
(3 by 5 in)
216 by 356 mm
(8.5 by 14 in)
76 by 127 mm
(3 by 5 in)
216 by 356 mm
(8.5 by 14 in)
76 by 127 mm
(3 by 5 in)
216 by 356 mm
(8.5 by 14 in)
60 to 163 g/m
(16 to 43 lb bond)
60 to 163 g/m
(16 to 43 lb bond)
75 to 120 g/m
(20 to 32 lb bond)
75 to 120 g/m
(20 to 32 lb bond)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
60 to 90 g/m
(16 to 24 lb bond)
60 to 90 g/m
(16 to 24 lb bond)
2
100 sheets
(75 g/m
2
100 sheets
(75 g/m
2
Maximum stack height:
12 mm (0.47 in)
2
Maximum stack height:
12 mm (0.47 in)
50 sheets
50 sheets
2
2
10 envelopes
10 envelopes
2
; 20 lb bond)
2
; 20 lb bond)
Minimum size label 76 by 127 mm
(3 by 5 in)
Maximum size label 216 by 356 mm
(8.5 by 14 in)
Minimum size
cardstock
Maximum size
cardstock
1
The printer supports a wide range of standard and custom sizes of print media. Capacity
76 by 127 mm
(3 by 5 in)
216 by 356 mm
(8.5 by 14 in)
75 to 163 g/m
(20 to 43 g/m2)
75 to 163 g/m
(20 to 43 g/m2)
135 to 216 lb cover
(50 to 80 lb bond)
135 to 216 lb cover
(50 to 80 lb bond)
2
2
50 sheets
50 sheets
40 sheets
40 sheets
can vary depending on media weight and thickness and environmental conditions.
Smoothness—100 to 250 (Sheffield). For more ordering information, see
Supplies and
accessories.
2
Use only transparencies designed for use with HP Color LaserJet printers. This printer can
detect transparencies that were not designed for use with HP Color LaserJet printers. For
Print quality menu.
Note
more information, see
The following table lists the standard sizes of paper that the printer supports in Tray 2.
16 Chapter 1 Printer basics ENWW
Tray 2 paper sizes
1
Tray 2 Dimensions Weight or thickness Capacity
Letter 216 by 279 mm
(8.5 by 11 in)
Legal 216 by 356 mm
(8.5 by 14 in)
Executive 184 by 267 mm
(7.3 by 10.5 in)
Executive (JIS) 216 by 330 mm
(8.5 by 13 in)
A4 210 by 297 mm
(8.3 by 11.7 in)
A5 148 by 210 mm
(5.8 by 8.3 in)
B5 (JIS) 182 by 257 mm
(7.2 by 10.1 in)
B5 (ISO) 176 by 250 mm
(6.9 by 9.8 in)
1
Capacity can vary depending on media weight and thickness, and environmental
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
2
2
2
2
2
2
2
2
250 sheets
(75 g/m
2
250 sheets
(75 g/m
2
250 sheets
(75 g/m
2
250 sheets
(75 g/m
2
250 sheets
(75 g/m
2
250 sheets
(75 g/m
2
250 sheets
(75 g/m
2
250 sheets
(75 g/m
2
conditions.
; 20 lb bond)
; 20 lb bond)
; 20 lb bond)
; 20 lb bond)
; 20 lb bond)
; 20 lb bond)
; 20 lb bond)
; 20 lb bond)
Tray 3 paper sizes
1
Tray 3 Dimensions Weight or thickness Capacity
Letter 215 by 279 mm
(8.5 by 11 in)
A4 210 by 296 mm
(8.3 by 11.7 in)
1
Capacity can vary depending on media weight and thickness, and environmental
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
2
2
500 sheets
(75 g/m
2
500 sheets
(75 g/m
2
conditions.
; 20 lb bond)
; 20 lb bond)
ENWW Print media specifications 17
Automatic 2-sided printing (available on some models of the HP LaserJet 3700 series
printer)
1
Automatic 2-sided
Dimensions Weight or thickness Capacity
printing
Letter 216 by 279 mm
(8.5 by 11 in)
Legal 216 by 356 mm
(8.5 by 14 in)
A4 210 by 297 mm
(8.3 by 11.7 in)
1
The printer automatically prints on paper weights up to 163 gm2 (43 lb bond). However,
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
60 to 105 g/m
(16 to 28 lb bond)
2
2
2
unlimited sheets
unlimited sheets
unlimited sheets
automatic 2-sided printing on weights above the maximum value noted in this table can
produce unexpected results.
Manual 2-sided printing. Any of the supported paper sizes and types listed for printing from
Tray 1 can be manually duplexed. See
2-sided (duplex) printing for more information.
18 Chapter 1 Printer basics ENWW
2
Control panel
This chapter contains information on the printer control panel, which provides control of
printer functions and communicates information about the printer and print jobs. The following
topics are covered:
Control panel overview
●
Control panel menus
●
Menu hierarchy
●
Information menu
●
Paper handling menu
●
Configure device menu
●
Diagnostics menu
●
Changing printer control panel configuration settings
●
Using the printer control panel in shared environments
●
ENWW 19
Control panel overview
The control panel provides control of printer functions and communicates information about
the printer and print jobs. Its display provides graphic information about printer and supplies
status, making it easy to identify and correct problems.
Control panel buttons and lights
1
help (
) button
2 back arrow (
3 ready light
4 menu button
5 data light
6 attention light
7 stop button
8 down arrow (
9 select (
10 up arrow (
11 print cartridge level indicator
12 display
) button
) button
) button
) button
The printer communicates through the display and the lights on the lower part of the control
panel. The Ready, Data, and Attention lights provide at-a-glance information about the state
of the printer, and they alert you to printing problems. The display shows more complete
status information, as well as menus, help information, and error messages.
Control panel buttons
Use the buttons on the control panel to perform printer functions, as well as for navigating
and responding to menus and messages in the display.
Button name Function
Select Makes selections, resumes printing after
continuable errors, and is used to override a nonHP print cartridge.
20 Chapter 2 Control panel ENWW
Button name Function
Up arrow
Down arrow
Back arrow Navigates backward in nested menus.
Menu Enters and exits menus.
Stop Halts the current job in progress, presents a
Help
Navigate menus and text, and increase or
decrease the values of numerical items in the
display.
choice to resume or cancel the current print job,
clears paper from the printer, and clears any
continuable errors associated with the halted job.
Provides detailed information on printer
messages or menus.
Control panel indicator lights
Indicator On Off Flashing
Ready
(green)
Printer is online (able
to accept and process
data).
Printer is offline
(paused), or is turned
off.
Printer is attempting to
stop printing and go
offline. This is usually
due to a user's request
to pause the current
job.
Data
(green)
Attention
(amber)
Processed data is
present in the printer,
but more data is
needed to complete the
job, or the job is
paused or waiting for
errors to be cleared.
A critical error has
occurred. Printer
requires attention.
Printer is not
processing or receiving
data.
No conditions exist that
require attention.
Printer is processing
and receiving data.
An error has occurred.
Printer requires
attention.
Display
The printer display gives you complete, timely information about the printer and print jobs.
Graphics illustrate levels of supplies. Menus allow access to printer functions and detailed
information.
ENWW Control panel overview 21
The top-level screen on the display has two areas: message/prompt and supplies gauge.
Printer display
1 message/prompt area
2 supplies gauge
3 print cartridge colors from left to right: black, cyan, magenta, and yellow
The message and prompt areas of the display alert you to the state of the printer and tell you
how to respond.
The supplies gauge shows the consumption levels of print cartridges (black, cyan, magenta,
and yellow). When a non-HP print cartridge is installed, a
consumption level. The supplies gauge appears whenever the printer shows the Ready
state, and whenever the printer shows a warning or error message concerning a cartridge.
might appear instead of the
Accessing the control panel from a computer
You can also access the printer control panel from a computer by using the HP toolbox or the
Settings page of the embedded Web server.
The computer shows information similar to what the control panel shows. From your
computer, you can also perform control panel functions, such as checking supplies status,
viewing messages, or changing tray configuration. For more information, see
toolbox or Using the embedded Web server (hp color LaserJet 3700 series printer only).
Using the hp
22 Chapter 2 Control panel ENWW
Control panel menus
You can perform most routine printing tasks from the computer through the printer driver or
software application. This is the most convenient way to control the printer. Any changes that
you make using the computer will override the printer control panel settings. See the Help
files associated with the software, or for more information on accessing the printer driver, see
Printer software.
You can also control the printer by changing settings in the printer control panel. Use the
control panel to access printer features not supported by the printer driver or software
application. Use the control panel to configure trays for paper size and type.
Getting started basics
Use the following information to navigate through the control panel menus.
Button name Function
Select Makes selections and resumes printing after
continuable errors.
Up arrow
Down arrow
Back arrow Navigates backward in nested menus.
Menu Enters and exits menus.
Ready Unless a key is pressed within 60 seconds, the
Lock symbol
Navigate menus and text, and increase or
decrease the values of numerical items in the
display. Hold down the arrows to scroll faster.
printer will return to the Ready state.
The network administrator has locked the menu.
ENWW Control panel menus 23
Menu hierarchy
The following tables list the hierarchies of each menu.
To access the menus
1. Press M
2. Press
3. Press
4. Press
5. Press M
6.
Press
MENUS INFORMATION
ENU
once to access MENUS.
or to navigate the listings.
to select the appropriate option.
to return to the previous level.
ENU
to exit the MENUS.
to see additional information about a menu.
PAPER HANDLING
CONFIGURE DEVICE
DIAGNOSTICS
SERVICE
Information menu
See Information menu for more information.
INFORMATION PRINT MENU MAP
PRINT CONFIGURATION
PRINT SUPPLIES STATUS PAGE
SUPPLIES STATUS
PRINT USAGE PAGE (available for the HP Color
LaserJet 3700 series printer)
PRINT DEMO
PRINT FILE DIRECTORY (available for the
HP Color LaserJet 3700 series printer)
PRINT PCL FONT LIST (available for the
HP Color LaserJet 3700 series printer)
PRINT PS FONT LIST (available for the
HP Color LaserJet 3700 series printer)
Paper handling menu
See Paper handling menu for more information.
24 Chapter 2 Control panel ENWW
PAPER HANDLING TRAY 1 SIZE
TRAY 1 TYPE
TRAY 2 SIZE
TRAY 2 TYPE
TRAY 3 SIZE
TRAY 3 TYPE
Configure device menu
See Configure device menu and Changing printer control panel configuration settings for
more information.
CONFIGURE DEVICE PRINTING COPIES
DEFAULT PAPER SIZE
DEFAULT CUSTOM PAPER
SIZE
DUPLEX (available for the
HP Color LaserJet 3700dn and
3700dtn printer models)
DUPLEX BINDING (available
for the HP Color LaserJet
3700dn and 3700dtn printer
models)
OVERRIDE A4/LETTER
MANUAL FEED
COURIER FONT (available for
the HP Color LaserJet 3700
series printer)
WIDE A4 (available for the
HP Color LaserJet 3700 series
printer)
PRINT PS ERRORS (available
for the HP Color LaserJet 3700
series printer)
PCL
PRINT QUALITY ADJUST COLOR
SET REGISTRATION
FUSER MODES
AUTO SENSE MODE
INK TRANSPARENCY
OPTIMIZE
CALIBRATE NOW
CREATE CLEANING PAGE
PROCESS CLEANING PAGE
ENWW Menu hierarchy 25
SYSTEM SETUP SHOW ADDRESS (available for
the HP Color LaserJet 3700
series printer
COLOR/BLACK MIX
TRAY BEHAVIOR
POWERSAVE TIME
DISPLAY BRIGHTNESS
PERSONALITY (available for
the HP Color LaserJet 3700
series printer)
CLEARABLE WARNINGS
(available for the HP Color
LaserJet 3700 series printer)
AUTO CONTINUE
SUPPLIES LOW
JAM RECOVERY
RAM DISK (available for the
HP Color LaserJet 3700 series
printer)
LANGUAGE
I/O I/O TIMEOUT
RESETS RESTORE FACTORY
Diagnostics menu
See Diagnostics menu for more information.
PAGE BUFFERING
PARALLEL INPUT (available
for the HP Color LaserJet 3700
series printer)
EIO 1 (available for the
HP Color LaserJet 3700 series
printer)
SETTINGS
POWERSAVE
RESET SUPPLIES
26 Chapter 2 Control panel ENWW
DIAGNOSTICS PRINT EVENT LOG
SHOW EVENT LOG
PQ TROUBLESHOOTING
DISABLE CARTRIDGE CHECK
PAPER PATH SENSORS
PAPER PATH TEST
MANUAL SENSOR TEST
COMPONENT TEST
PRINT/STOP TEST
COLOR BAND TEST
ENWW Menu hierarchy 27
Information menu
Use the information menu to access and print specific printer information.
Menu item Description
PRINT MENU MAP Prints the control panel menu map, which shows
PRINT CONFIGURATION Prints the printer configuration page.
PRINT SUPPLIES STATUS PAGE Prints the estimated remaining life for the
SUPPLIES STATUS Displays the supplies status in a scrollable list.
PRINT USAGE PAGE Prints a count of all media sizes that have passed
the layout and current settings of the control
panel menu items. See
supplies; reports statistics on total number of
pages and jobs processed, print cartridge
manufacture date, serial number, page counts,
and maintenance information.
through the printer; lists whether they were 1sided (simplex) , 2-sided (duplex), monochrome
(black and white), or color; and reports the page
count.
Printer information pages.
Available for the HP Color LaserJet 3700 series
printer.
PRINT DEMO Prints a demonstration page.
PRINT FILE DIRECTORY Prints the name and directory of files stored in
the printer.
Available for the HP Color LaserJet 3700 series
printer.
PRINT PCL FONT LIST Prints the available PCL fonts.
Available for the HP Color LaserJet 3700 series
printer.
PRINT PS FONT LIST Prints the available PS (emulated PostScript)
fonts.
Available for the HP Color LaserJet 3700 series
printer.
28 Chapter 2 Control panel ENWW
Paper handling menu
The paper handling menu allows you to configure trays by size and type. It is important to
correctly configure the trays with this menu before you print for the first time.
Note
If you have used previous HP LaserJet printers, you might be accustomed to configuring
Tray 1 to first mode or to cassette mode. To mimic the settings for first mode, configure
Tray 1 for size = ANY SIZE and type = ANY TYPE. To mimic the settings for cassette mode,
set either the size or type for Tray 1 to a setting other than ANY SIZE or ANY TYPE.
Menu item
TRAY 1 SIZE A list of available sizes appears. Allows you to configure the
TRAY 1 TYPE A list of available types
TRAY 2 SIZE
TRAY 3 SIZE
Value Description
paper size for Tray 1. The
default is ANY SIZE. See
Supported paper weights and
sizes for a complete list of
available sizes.
Allows you to configure the
appears.
A list of available sizes appears. Allows you to configure the
paper type for Tray 1. The
default is ANY TYPE. See
Supported paper weights and
sizes for a complete list of
available types.
paper size for Tray 2 or Tray 3.
The default size is Letter or A4,
depending on the country/
region. See
weights and sizes for a
complete list of available sizes.
Supported paper
TRAY 2 TYPE
TRAY 3 TYPE
A list of available types
appears.
Allows you to configure the
paper type for Tray 2 or Tray 3.
The default is PLAIN. See
Supported paper weights and
sizes for a complete list of
available types.
ENWW Paper handling menu 29
Configure device menu
The configure device menu allows you to change or reset the default print settings, to adjust
the print quality, and to change the system configuration and I/O options.
Printing menu
These settings affect only jobs without identified properties. Most jobs identify all of the
properties and override the values set from this menu. This menu can also be used to set
default paper size and type.
Menu item Values Description
COPIES 1–32,000 Allows you to set the default
DEFAULT PAPER SIZE A list of available sizes appears. Allows you to set the default
number of copies. The default
number of copies is 1.
paper size.
DEFAULT CUSTOM PAPER
SIZE
DUPLEX OFF
DUPLEX BINDING LONG EDGE
OVERRIDE A4/LETTER NO
MANUAL FEED ON
UNIT OF MEASURE
X DIMENSION Y DIMENSION
ON
SHORT EDGE
YES
OFF
Allows you to set the default
size for any custom job without
dimensions. Available for
Tray 1.
Allows you to enable or disable
the duplex function (automatic
2-sided printing). The default is
OFF. You can override this
setting in the printer driver.
Available for the HP Color
LaserJet 3700dn and 3700dtn
printer models.
Allows you to choose whether a
duplex job will be flipped on the
long edge or the short edge.
Allows you to set the printer to
print an A4 job on letter-size
paper when no A4 paper is
loaded, or to print a letter-size
job on A4 when no letter-size
paper is loaded. The default is
NO.
The default is OFF. Setting it to
ON makes MANUAL FEED the
default for jobs that do not
select a tray. You can override
this setting in the printer driver.
30 Chapter 2 Control panel ENWW
Menu item Values Description
COURIER FONT REGULAR
DARK
WIDE A4 NO
YES
PRINT PS ERRORS OFF
ON
Allows you to select a version of
the Courier font. The default is
REGULAR.
Available for the HP Color
LaserJet 3700 series printer.
Allows you to change the
printable area of A4 paper so
that eighty 10-pitch characters
may be printed on a single line.
The default is NO.
Available for the HP Color
LaserJet 3700 series printer.
Allows you to select to print PS
(emulated PostScript) error
pages. The default is OFF.
Available for the HP Color
LaserJet 3700 series printer.
ENWW Configure device menu 31
Menu item Values Description
PCL FORM LENGTH
ORIENTATION
FONT SOURCE
FONT NUMBER
FONT PITCH
FONT POINT SIZE
SYMBOL SET
APPEND CR TO LF
SUPPRESS BLANK PAGES
Allows you to configure settings
for the printer control language.
FORM LENGTH sets the
number of lines per page. The
default is 0.
ORIENTATION determines
long-edge versus short-edge
page layout. The default is
PORTRAIT (available for the
HP Color LaserJet 3700 series
printer).
FONT SOURCE selects the
source of the font used on the
printer control panel. The
default is INTERNAL. FONT
NUMBER is the number of the
font you select. If this font is a
contour font, use FONT PITCH
to set the pitch of a fixed-space
font. The default is 10.00
(available for the HP Color
LaserJet 3700 series printer).
FONT POINT SIZE sets the
size of the fixed-space font you
select. The default font is 12
points.
SYMBOL SET sets the symbol
set used by the printer control
panel. The default is PC-8.
APPEND CR TO LF sets
whether a carriage return is
appended to each line feed in a
backward-compatible PCL job.
The default is NO.
SUPPRESS BLANK PAGES
sets whether jobs using PCL
that include blank form feeds
will automatically suppress the
blank pages. YES indicates that
form feeds will be ignored if the
page is blank (available for the
HP Color LaserJet 3700 series
printer.
Print quality menu
This menu allows you to adjust all aspects of print quality, including calibration, registration,
and color half tone settings.
32 Chapter 2 Control panel ENWW
Menu item Values Description
ADJUST COLOR CYAN DENSITY
MAGENTA DENSITY
YELLOW DENSITY
BLACK DENSITY
RESTORE COLOR VALUES
SET REGISTRATION PRINT TEST PAGE
SOURCE
ADJUST TRAY 1
ADJUST TRAY 2
ADJUST TRAY 3
AUTO SENSE MODE EXPANDED SENSING
TRANSPARENCY ONLY
INK TRANSPARENCY REJECT-GUARD FUSER
ACCEPT-NOT ADVISED
Allows you to modify the half
tone settings for each color. The
default for each color is 0.
Allows 1-sided and 2-sided
image alignment. The default
for SOURCE is TRAY 2. The
default for the sub-items
ADJUST TRAY 1, ADJUST
TRAY 2, and ADJUST TRAY 3
is 0.
If a tray is configured to PLAIN
or ANY SIZE, and the print job
does not specify the media
type, the printer will adjust the
print quality for the type of print
media it senses. The default is
EXPANDED SENSING, which
senses transparencies, glossy
paper, and tough paper.
REJECT-GUARD FUSER stops
the print job when a noncompatible transparency is
detected. This option protects
the printer fuser from damage.
FUSER MODES A list of available modes
appears.
ACCEPT-NOT ADVISED
allows the job to print normally
even though a non-compatible
transparency is being used.
The default value is REJECT-
GUARD FUSER.
Allows you to associate each
paper type with a specific print
mode.
ENWW Configure device menu 33
Menu item Values Description
OPTIMIZE T1 DOWN
T1 UP
T2 UP 1
T1 UP 2
T2 DOWN 1
T2 DOWN 2
LEADING EDGE UP
LEADING EDGE DOWN
REDUCE BKGROUND 1
REDUCE BKGROUND 2
FUSER DOWN 1
FUSER DOWN 2
FILM OFFSET
GHOST PREVENTION
PRE-ROTATION
RESTORE OPTIMIZE
CALIBRATE NOW Performs all printer calibrations
Allows you to optimize certain
parameters for all jobs rather
than (or in addition to)
optimizing by paper type. The
default for each item is OFF.
RESTORE OPTIMIZE resets all
of the values to OFF.
to optimize print quality.
CREATE CLEANING PAGE Prints a cleaning page to be
used for cleaning the printer.
This page contains instructions
for processing the cleaning
page. See
for more information.
PROCESS CLEANING PAGE After the cleaning page is
loaded in Tray 1, this menu item
allows the printer to process the
cleaning page. The cleaning
process takes a few moments.
See
more information.
Cleaning the printer
Cleaning the printer for
System setup menu
The system setup menu allows you to make changes to default settings for general printer
configuration, such as PowerSave Time, printer personality (language), and jam recovery.
Changing printer control panel configuration settings for more information.
See
34 Chapter 2 Control panel ENWW
Menu item Values Description
SHOW ADDRESS AUTO
OFF
COLOR/BLACK MIX AUTO
MOSTLY COLOR
PAGES
MOSTLY BLACK
PAGES
AUTO allows the printer's IP address
to be shown on the printer control
panel, alternating with the Ready
message. The default is OFF.
This menu item is displayed only if the
printer is connected to a network
(available for the HP Color LaserJet
3700n, 3700dn, and 3700dtn printer
models).
This menu item establishes how the
printer switches from color to
monochrome (black and white) mode
for maximum performance and print
cartridge life.
AUTO will reset the printer to the
factory default setting. The default is
AUTO.
Select MOSTLY COLOR PAGES if
nearly all of your print jobs are color
with high page coverage.
Select MOSTLY BLACK PAGES if
you print mostly monochrome print
jobs, or a combination of color and
monochrome print jobs.
TRAY BEHAVIOR USE
REQUESTED
TRAY
MANUALLY
FEED PROMPT
PS DEFER
MEDIA
POWERSAVE TIME 1 HOUR
2 MINUTES
30 MINUTES
4 HOURS
15 MINUTES
15 HOURS
Allows you to specify settings for the
tray selection behavior. (This setting
allows you to configure the trays to
behave like trays in some previous HP
printers.)
The default for USE REQUESTED
TRAY is EXCLUSIVELY.
The default for MANUALLY FEED
PROMPT is ALWAYS.
PS DEFER MEDIA affects how paper
is handled when printing from an
Adobe PS print driver. ENABLED uses
HP's paper handling. Disabled uses
the Adobe PS paper handling. The
default is ENABLED.
See
Tray behavior options: use
requested tray and manually feed for
more information.
Reduces power consumption when the
printer has been inactive for an
extended period.
Allows you to set the length of time the
printer remains inactive before going
into PowerSave mode. The default is
30 MINUTES.
See
PowerSave time for more
information.
ENWW Configure device menu 35
Menu item Values Description
DISPLAY BRIGHTNESS 1–10 Allows you to adjust the brightness of
the printer's control panel. The default
is 5. See
Display brightness.
PERSONALITY AUTO
PS
PCL
CLEARABLE WARNINGS JOB
ON
AUTO CONTINUE OFF
ON
Sets the default personality to
automatic switching, PCL, or
PostScript emulation. The default is
AUTO.
See
Personality (available for the
hp color LaserJet 3700 series printer)
for more information.
Allows you to set the amount of time
that a clearable warning is displayed
on the printer control panel. The
default is JOB, which is displayed until
the
is pressed. ON is displayed until
the end of the job that generated the
warning.
See
Clearable warnings (available for
the hp color LaserJet 3700 series
printer) for more information.
Determines printer behavior when the
system generates an Auto Continuable
error. The default is ON.
ON automatically continues printing
after 10 seconds.
OFF pauses printing. Press
continue printing.
to
SUPPLIES LOW STOP
CONTINUE
JAM RECOVERY OFF
ON
AUTO
RAM DISK AUTO
OFF
See
Auto continue for more
information.
Sets low supplies reporting options.
The default is CONTINUE.
STOP pauses printing when a low
supply is reported. Press
printing.
See
Supplies low for more information.
Sets whether the printer will attempt to
reprint pages after a jam. The default
is AUTO.
See
Jam recovery for more
information.
Determines how the RAM disk feature
is configured. AUTO allows the printer
to determine the optimal RAM disk size
based on the amount of available
memory. OFF disables the RAM disk,
but a minimal RAM disk is still
available. The default is AUTO.
Available for the HP Color LaserJet
3700 series printer.
to continue
36 Chapter 2 Control panel ENWW
Menu item Values Description
LANGUAGE A list of available
languages
appears.
Sets the default control panel
language.
Language for more information.
See
I/O menu
This menu allows you to configure the printer's I/O options.
Network configuration.
See
Menu item Values Description
I/O TIMEOUT 5–300 Allows you to select the I/O
timeout in seconds.
PAGE BUFFERING OFF
ON
Sets whether the printer should
maximize performance or
minimize engine wear while
waiting for information to be
transferred. Select ON if the
printer uses USB 1.1 or
Ethernet 10 base T. The default
is OFF (available for the
HP Color LaserJet 3500 series
printer).
PARALLEL INPUT HIGH SPEED
ADVANCED FUNCTIONS
EIO 1 Possible values are:
TCP/IP
IPX/SPX
APPLETALK
DLC/LLC
LINK SPEED
Resets menu
Allows you to select the speed
at which the parallel port
communicates with the host and
to enable or disable the
bidirectional parallel
communication.
The default for HIGH SPEED is
YES. The default for
ADVANCED FUNCTIONS is
ON.
Available for the HP Color
LaserJet 3700 series printer.
Allows you to configure EIO
devices installed in the EIO slot.
Available for the HP Color
LaserJet 3700 series printer.
See
Enhanced I/O (EIO)
configuration (hp color LaserJet
3700 series printer only) for
more information.
The resets menu allows you to reset factory settings, to disable and enable PowerSave, and
to update the printer after new supplies are installed.
ENWW Configure device menu 37
Menu item Values Description
RESTORE FACTORY
SETTINGS
POWERSAVE OFF
RESET SUPPLIES NEW TRANSFER KIT
None Allows you to clear the page
ON
NEW FUSER KIT
buffer, to remove all perishable
personality data, to reset the
printing environment, and to
return all default settings to
factory defaults. However, this
menu does not restore HP
Jetdirect network settings to
factory default values.
Allows you to enable and
disable PowerSave. The default
is ON.
Allows you to inform the printer
that a new transfer kit or a new
fuser kit has been installed.
38 Chapter 2 Control panel ENWW
Diagnostics menu
The diagnostics menu allows you or a service representative to run tests that can help
identify and solve problems with the printer.
Menu item Description
PRINT EVENT LOG This item will print an event log that will display
SHOW EVENT LOG This item displays the last 50 events on the
PQ TROUBLESHOOTING This item will print a series of print quality
DISABLE CARTRIDGE CHECK This test allows you to print with one or more
PAPER PATH SENSORS This item shows the values of the sensors.
the last 50 entries in the printer event log, starting
with the most recent.
control panel display, starting with the most
recent.
assessment pages that will help troubleshoot
many print quality problems.
cartridges removed so that you can diagnose
print cartridge-related problems.
Values are updated as paper passes each
sensor. Jobs can be initiated from the control
panel or sent from the computer.
PAPER PATH TEST This item is useful for testing the paper handling
features of the printer, such as the configuration
of the trays.
MANUAL SENSOR TEST This item allows a service representative to test
the paper path sensors and switches for correct
operation.
COMPONENT TEST This item will activate individual parts
independently to isolate noise, leaking, and other
hardware issues.
PRINT/STOP TEST This item isolates print quality faults more
accurately by stopping the printer in mid-print
cycle. Stopping the printer in mid-print cycle will
cause a jam that may need to be manually
removed. A service representative should
perform this test.
COLOR BAND TEST This item allows a service representative to
identify arcing in a high-voltage power supply.
This test is only for the HP Color LaserJet 3700
series printer.
ENWW Diagnostics menu 39
Changing printer control panel configuration settings
By using the printer control panel, you can make changes to general printer configuration
default settings, such as tray size and type, PowerSave time, printer personality (language),
and jam recovery.
The printer control panel can also be accessed from a computer by using the Settings page
of the embedded Web server. The computer shows the same information that the control
panel shows. For more information, see
3700 series printer only).
Using the embedded Web server (hp color LaserJet
CAUTION
Configuration settings seldom need to be changed. Hewlett-Packard recommends that only
the system administrator change configuration settings.
Tray behavior options: use requested tray and manually feed
Tray behavior provides the following user-defined options:
● USE REQUESTED TRAY. Selecting EXCLUSIVELY (the default value) ensures that the
printer will not automatically select another tray when you indicate that a specific tray
should be used. Selecting FIRST allows the printer to pull from a second tray if the
specified tray is empty.
● Manually Feed. If you select ALWAYS (the default value), the system always displays a
prompt before pulling from the multipurpose tray. If you select UNLESS LOADED, the
system will display the prompt only if the multipurpose tray is empty.
To set use requested tray
1. Press M
2. Press
3. Press
4. Press
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press M
to select SYSTEM SETUP.
to highlight TRAY BEHAVIOR.
to select TRAY BEHAVIOR.
to select USE REQUESTED TRAY.
or to select EXCLUSIVELY or FIRST.
to set the behavior.
ENU
.
To set manually feed prompt
1. Press M
2. Press
3. Press
4. Press
40 Chapter 2 Control panel ENWW
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
5. Press to select SYSTEM SETUP.
Note
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press
12. Press M
to highlight TRAY BEHAVIOR.
to select TRAY BEHAVIOR.
to highlight MANUALLY FEED PROMPT.
to select MANUALLY FEED PROMPT.
or to select ALWAYS or UNLESS LOADED.
to set the behavior.
ENU
.
PowerSave time
The adjustable PowerSave time feature reduces power consumption when the printer has
been inactive for an extended period. You can set the length of time before the printer goes
into PowerSave mode to 1 HOUR, 2 MINUTES, 30 MINUTES, 4 HOURS, 4 HOURS, 15
MINUTES, or 15 HOURS. The default setting is 30 MINUTES.
The printer display appears dimmed when the printer is in PowerSave mode. PowerSave
mode does not affect printer warm-up time, unless the printer is in PowerSave mode for more
than 8 hours.
To set PowerSave time
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press M
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
to select SYSTEM SETUP.
to highlight POWERSAVE TIME.
to select POWERSAVE TIME.
or to select the appropriate time period.
to set the time period.
ENU
.
To disable or enable PowerSave
1. Press M
2. Press
3. Press
4. Press
5. Press
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight RESETS.
to select RESETS.
6. Press
7. Press
8. Press
to highlight POWERSAVE.
to select POWERSAVE.
or to select ON or OFF.
ENWW Changing printer control panel configuration settings 41
9. Press to set the selection.
ENU
10. Press M
.
Display brightness
You can change the brightness of the control panel display using the DISPLAY
BRIGHTNESS option.
To set the display brightness
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press M
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
to select SYSTEM SETUP.
to highlight DISPLAY BRIGHTNESS.
to select DISPLAY BRIGHTNESS.
or to select the appropriate setting.
to set the selection.
ENU
.
Personality (available for the hp color LaserJet 3700 series printer)
This printer features automatic personality (printer language) switching.
● AUTO configures the printer to automatically detect the type of print job and configure its
personality to accommodate that job.
● PCL configures the printer to use Printer Control Language.
●
PS configures the printer to use PostScript emulation.
To set the personality
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press M
42 Chapter 2 Control panel ENWW
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
to select SYSTEM SETUP.
to highlight PERSONALITY.
to select PERSONALITY.
or to select the appropriate personality (AUTO, PS, or PCL).
to set the personality.
ENU
.
Clearable warnings (available for the hp color LaserJet 3700 series printer)
You can determine the display time of control panel clearable warnings with this option by
selecting ON or JOB. The default value is JOB.
● ON displays clearable warnings until you press
● JOB displays clearable warnings until the end of the job for which it was generated.
.
To set the clearable warnings
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press M
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
to select SYSTEM SETUP.
to highlight CLEARABLE WARNINGS.
to select CLEARABLE WARNINGS.
or to select the appropriate setting.
to set the selection.
ENU
.
Auto continue
You can determine printer behavior when the system generates an Auto Continuable error.
ON is the default setting.
● ON displays an error message for ten seconds before automatically continuing to print.
● OFF pauses the print job any time the printer displays an error message and until you
press
.
To set the auto continue
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press M
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
to select SYSTEM SETUP.
to highlight AUTO CONTINUE.
to select AUTO CONTINUE.
or to select the appropriate setting.
to set the selection.
ENU
.
ENWW Changing printer control panel configuration settings 43
Supplies low
The printer allows two options for reporting that supplies are low; CONTINUE is the default
value.
● CONTINUE allows the printer to continue printing while displaying a warning until the
supply is replaced or a supply out condition is reached.
● STOP causes the printer to pause printing until you replace the used supply or press
which allows the printer to print while continuing to display the warning.
To set supplies low reporting
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press M
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
to select SYSTEM SETUP.
to highlight SUPPLIES LOW.
to select SUPPLIES LOW.
or to select the appropriate setting.
to set the selection.
ENU
.
Jam recovery
This option allows you to configure the printer response to paper jams, including how it
handles the pages involved. AUTO is the default value.
,
● AUTO. The printer automatically turns jam recovery on when sufficient memory is
available.
● ON. The printer reprints any page involved in a paper jam. Additional memory is
allocated to store the last few pages printed. This might cause overall printer
performance to suffer.
● OFF. The printer will not reprint any page that was involved in a paper jam. Since no
memory is used to store the most recent pages, performance might be optimal.
To set jam recovery response
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
to select SYSTEM SETUP.
to highlight JAM RECOVERY.
to select JAM RECOVERY.
or to select the appropriate setting.
44 Chapter 2 Control panel ENWW
9. Press to set the selection.
ENU
10. Press M
.
Language
The option to set the default language appears when the printer is turned on for the first time.
As you scroll through the available options, the list appears in the language that is
highlighted. When the list appears in the language desired, press
can also change the language at any time by performing the following procedures:
To select language
to set the language. You
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press M
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight SYSTEM SETUP.
to select SYSTEM SETUP.
to highlight LANGUAGE.
to select LANGUAGE.
or to select the appropriate language.
to set the selection.
ENU
.
ENWW Changing printer control panel configuration settings 45
Using the printer control panel in shared environments
If your printer is shared with other users, adhere to the following guidelines to ensure
successful printer operation:
● Consult your system administrator before making changes to control panel settings.
Changing control panel settings could affect other print jobs.
● Coordinate with other users before changing the default printer font or downloading soft
fonts. Coordinating these operations conserves memory and avoids unexpected printer
output.
● Be aware that switching printer personalities, such as Emulated PostScript or PCL,
affects the printed output of other users.
Note
Your network operating system may automatically protect each user’s print job from the
effects of other print jobs. Consult your system administrator for more information.
46 Chapter 2 Control panel ENWW
3
I/O configuration
This chapter describes how to configure certain network parameters on the printer. The
following topics are covered:
USB configuration
●
Parallel configuration (hp color LaserJet 3700 series printer only)
●
Enhanced I/O (EIO) configuration (hp color LaserJet 3700 series printer only)
●
Network configuration
●
ENWW 47
USB configuration
All printer models support USB connections. The USB port is on the back of the printer.
Connecting the USB cable
Plug the USB cable into the printer. Plug the other end of the USB cable into the computer.
1
2
USB port connection
1 USB port
2 USB connector
48 Chapter 3 I/O configuration ENWW
Parallel configuration (hp color LaserJet 3700 series printer only)
The HP Color LaserJet 3700 printer supports network and parallel connections at the same
time. A parallel connection is made by connecting the printer to the computer using a
bidirectional parallel cable (IEEE-1284 compliant) with a b-connector plugged into the
printer’s parallel port. The cable can be a maximum of 10 meters (30 feet) long.
When used to describe a parallel interface, the term bidirectional indicates that the printer is
able to both receive data from the computer and send data to the computer through the
parallel port. The parallel interface provides backwards compatibility; however, USB or
network connection is recommended to optimize performance.
1
2
Note
Note
Parallel port connection
1 b-connector
2 parallel port
To use the enhanced capabilities of the bidirectional parallel interface, such as bidirectional
communication between the computer and printer, faster transfer of data, and automatic
configuration of printer drivers, ensure that the most recent printer driver is installed. For
more information, see
Printer drivers.
Factory settings support automatic switching between the parallel port and one or more
network connections on the printer. If you are experiencing problems, see
Network
configuration.
ENWW Parallel configuration (hp color LaserJet 3700 series printer only) 49
Enhanced I/O (EIO) configuration (hp color LaserJet 3700 series printer only)
This printer comes equipped with one enhanced input/output (EIO) slot. The EIO slot holds
compatible external devices, such as the HP Jetdirect print server network cards or other
devices. Plugging an EIO network card into the slot increases the number of network
interfaces available to the printer.
EIO network cards can maximize printer performance when you are printing from a network.
In addition, they provide the ability to place the printer anywhere on a network. This
eliminates the need to attach the printer directly to a server or a to workstation, and allows
you to place the printer closer to the network users.
If the printer is configured through an EIO network card, configure that card through the
control panel Configure device menu.
HP Jetdirect print servers
HP Jetdirect print servers (network cards) can be installed in one of the printer’s EIO slots.
These cards support multiple network protocols and operating systems. HP Jetdirect print
servers facilitate network management by allowing you to connect a printer directly to your
network at any location. HP Jetdirect print servers also support the Simple Network
Management Protocol (SNMP), which provides network managers with remote printer
management and troubleshooting through the HP Web Jetadmin software.
Note
Note
Installation of these cards and network configuration should be performed by a network
administrator. Configure the card either through the control panel, the printer installation
software, or with HP Web Jetadmin software.
Refer to the HP Jetdirect print server documentation for information on which external
devices or EIO network cards are supported.
Available enhanced I/O interfaces
HP Jetdirect print servers (network cards) provide software solutions for:
● Novell NetWare Network
● Microsoft Windows and Windows NT networks
● Apple Mac OS (AppleTalk)
● UNIX (HP-UX and Solaris)
● Linux (Red Hat and SuSE)
● Internet printing
For a summary of available network software solutions, refer to the HP Jetdirect Print Server
Administrator’s Guide, or visit HP Customer Care online at http://www.hp.com/support/
net_printing.
50 Chapter 3 I/O configuration ENWW
NetWare networks
When using Novell NetWare products with an HP Jetdirect print server, Queue Server mode
provides improved printing performance over Remote Printer mode. The HP Jetdirect print
server supports Novell Directory Services (NDS), as well as bindery modes. For more
information, see the HP Jetdirect Print Server Administrator’s Guide.
For Windows 98, Me, NT 4.0, 2000, and XP systems, use the printer installation utility for
printer setup on a NetWare network.
Windows and Windows NT networks
For Windows 98, Me, NT 4.0, 2000, and XP systems, use your printer installation utility for
printer setup on a Microsoft Windows network. The utility supports printer setup for either
peer-to-peer or client-server network operation.
AppleTalk networks
Use the HP toolbox to set up the printer on an EtherTalk or LocalTalk network. For more
information, refer to the HP Jetdirect Print Server Administrator’s Guide included with printers
equipped with the HP Jetdirect print server.
UNIX/Linux networks
Use the HP Jetdirect printer installer for UNIX utility to set up the printer on HP-UX or Sun
Solaris networks.
For setup and management on UNIX or Linux networks, use HP Web Jetadmin.
To obtain HP software for UNIX/Linux networks, visit HP Customer Care online at
http://www.hp.com/support/net_printing. For other installation options supported by the
HP Jetdirect print server, see the HP Jetdirect Print Server Administrator’s Guide included
with printers equipped with the HP Jetdirect print server.
ENWW Enhanced I/O (EIO) configuration (hp color LaserJet 3700 series printer only) 51
Network configuration
Note
Note
The network configuration feature is available for the HP Color LaserJet 3700 series printer
when an EIO device is installed.
You might need to configure certain network parameters on the printer. You can configure
these parameters from the printer control panel, the embedded Web server, or for most
networks, from the HP Web Jetadmin software or the HP toolbox.
For more information about using the embedded Web server, see Using the embedded Web
server (hp color LaserJet 3700 series printer only).
For a complete list of supported networks and for instructions on configuring network
parameters from software, see the HP Jetdirect Print Server Administrator’s Guide. The
guide comes with printers in which an HP Jetdirect print server is installed.
This section contains the following instructions for configuring network parameters from the
printer control panel:
● configuring TCP/IP parameters
● disabling unused network protocols
Configuring TCP/IP parameters
You can use the printer control panel to configure the following TCP/IP parameters:
● usage of the BOOTP file for configuration parameters (the default is to use the BOOTP
file)
● IP address (4 bytes)
● subnet mask (4 bytes)
● default gateway (4 bytes)
● idle TCP/IP connection timeout (in seconds)
Configuring TCP/IP parameters using BOOTP or DHCP
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight I/O.
to select I/O.
to highlight EIO 1.
to select EIO 1.
to highlight TCP/IP.
to select TCP/IP.
to select CONFIG METHOD.
to highlight BOOTP or DHCP.
52 Chapter 3 I/O configuration ENWW
12. Press to save the setting.
ENU
13. Press M
to return to the Ready state.
Manually configuring TCP/IP parameters from the printer control panel
Use manual configuration to set an IP address, subnet mask, default gateway, syslog server,
and idle timeout.
Setting an IP address
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press
12. Press
13. Press
14. Press
15. Press
16. Press
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight I/O.
to select I/O.
to highlight EIO 1.
to select EIO 1.
to highlight TCP/IP.
to select TCP/IP.
to select CONFIG METHOD.
to highlight MANUAL.
to select MANUAL.
to highlight MANUAL SETTINGS.
to select MANUAL SETTINGS.
to highlight IP Address:.
to select IP Address:.
Note
The first of four sets of numbers is highlighted. Each set of numbers represents one byte of
information and has a range from 0 to 255.
17. Press the
or arrow to increase or decrease the number for the first byte of the IP
address.
Note
To cycle through the numbers faster, hold down the arrow button.
18. Press
to move to the next set of numbers. (Press to move to the previous set of
numbers.)
19. Repeat steps 17 and 18 until the correct IP address is entered.
20. Press
21. Press M
to save the setting.
ENU
to return to the Ready state.
Setting the subnet mask
1. Press M
2. Press
ENWW Network configuration 53
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
3. Press to select CONFIGURE DEVICE.
Note
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press
12. Press
13. Press
14. Press
15. Press
16. Press
to highlight I/O.
to select I/O.
to highlight EIO 1.
to select EIO 1.
to highlight TCP/IP.
to select TCP/IP.
to select CONFIG METHOD.
to highlight MANUAL.
to select MANUAL.
to highlight MANUAL SETTINGS.
to select MANUAL SETTINGS.
to highlight SUBNET MASK.
to select SUBNET MASK.
The first of four sets of numbers is highlighted. Each set of numbers represents one byte of
information and has a range from 0 to 255.
17. Press the
or arrow to increase or decrease the number for the first byte of the
subnet mask.
18. Press
to move to the next set of numbers. (Press to move to the previous set of
numbers.)
19. Repeat steps 17 and 18 until the correct subnet mask is entered.
20. Press
21. Press M
to save the subnet mask.
ENU
to return to the Ready state.
Setting the default gateway
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight I/O.
to select I/O.
to highlight EIO 1.
to select EIO 1.
to highlight TCP/IP.
to select TCP/IP.
to select CONFIG METHOD.
11. Press
12. Press
13. Press
to highlight MANUAL.
to select MANUAL.
to highlight MANUAL SETTINGS.
54 Chapter 3 I/O configuration ENWW
14. Press to select MANUAL SETTINGS.
Note
15. Press
16. Press
to highlight DEFAULT GATEWAY.
to select DEFAULT GATEWAY.
The first of four sets of numbers are the default settings. Each set of numbers represents one
byte of information and has a range from 0 to 255.
17. Press the
or arrow to increase or decrease the number for the first byte of the
default gateway.
18. Press
to move to the next set of numbers. (Press to move to the previous set of
numbers.)
19. Repeat steps 17 and 18 until the correct subnet mask is entered.
20. Press
21. Press M
to save the default gateway.
ENU
to return to the Ready state.
Setting the syslog server
1. Press M
2. Press
3. Press
4. Press
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight I/O.
Note
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press
12. Press
13. Press
14. Press
15. Press
16. Press
to select I/O.
to highlight EIO 1.
to select EIO 1.
to highlight TCP/IP.
to select TCP/IP.
to select CONFIG METHOD.
to highlight MANUAL.
to select MANUAL.
to highlight MANUAL SETTINGS.
to select MANUAL SETTINGS.
to highlight SYSLOG SERVER.
to select SYSLOG SERVER.
The first of four sets of numbers are the default settings. Each set of numbers represents one
byte of information and has a range from 0 to 255.
17. Press the
or arrow to increase or decrease the number for the first byte of the
default gateway.
18. Press
to move to the next set of numbers. (Press to move to the previous set of
numbers.)
19. Repeat steps 17 and 18 until the correct subnet mask is entered.
20. Press
21. Press M
to save the syslog server.
ENU
to return to the Ready state.
ENWW Network configuration 55
Setting the idle timeout
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press
12. Press
13. Press
14. Press
15. Press
16. Press
ENU
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight I/O.
to select I/O.
to highlight EIO 1.
to select EIO 1.
to highlight TCP/IP.
to select TCP/IP.
to select CONFIG METHOD.
to highlight MANUAL.
to select MANUAL.
to highlight MANUAL SETTINGS.
to select MANUAL SETTINGS.
to highlight IDLE TIMEOUT.
to select IDLE TIMEOUT.
17. Press the
timeout.
to enter the MENUS.
or arrow to increase or to decrease the number of seconds for the idle
18. Press
19. Press M
to save the idle timeout.
ENU
to return to the Ready state.
Setting the link speed
By factory default, the link speed is set to AUTO. Use the following procedure to set a
specific speed:
ENU
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight I/O SUBMENU.
to select I/O SUBMENU.
to highlight EIO 1.
to select EIO 1.
to highlight LINK SPEED.
to select LINK SPEED.
to highlight the desired link speed.
to select the desired link speed.
ENU
12. Press M
to return to the Ready state.
56 Chapter 3 I/O configuration ENWW
Disabling network protocols (optional)
By factory default, all supported network protocols are enabled. Disabling unused protocols
has the following benefits:
● decreases printer-generated network traffic
● prevents unauthorized users from printing to the printer
● provides only pertinent information on the configuration page
● allows the printer control panel to display protocol-specific error and warning messages
Note
Note
TCP/IP configuration should not be disabled on the HP Color LaserJet 3500 printer. If you
disable TCP/IP, you will lose the connection to the printer's embedded Web server page.
To disable IPX/SPX
Do not disable this protocol if Windows 95/98, Windows NT, Me, 2000, and XP systems will
be printing to the printer using IPX/SPX.
ENU
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight I/O.
to select I/O.
to highlight EIO 1.
to select EIO 1.
to highlight IPX/SPX.
to select IPX/SPX.
to select ENABLE.
to highlight OFF.
12. Press
to select OFF. The control panel displays a message that the setting has been
saved and displays an option to re-enable IPX/SPX.
ENU
13. Press M
to return to the Ready state.
To disable AppleTalk
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
ENWW Network configuration 57
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight I/O.
to select I/O.
to highlight EIO 1.
to select EIO 1.
to highlight APPLETALK.
to select APPLETALK.
10. Press to select ENABLE.
11. Press
12. Press
to highlight OFF.
to select OFF. The control panel displays a message that the setting has been
saved and displays an option to re-enable AppleTalk.
ENU
13. Press M
to return to the Ready state.
To disable DLC/LLC
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press
10. Press
11. Press
ENU
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to highlight I/O.
to select I/O.
to highlight EIO 1.
to select EIO 1.
to highlight DLC/LLC.
to select DLC/LLC.
to select ENABLE.
to highlight OFF.
12. Press
to select OFF. The control panel displays a message that the setting has been
saved and displays an option to re-enable DLC/LLC.
ENU
13. Press M
to return to the Ready state.
58 Chapter 3 I/O configuration ENWW
4
Printing tasks
This chapter describes how to perform basic printing tasks. The following topics are covered:
Controlling print jobs
●
Selecting paper
●
Configuring trays
●
Printing on special media
●
2-sided (duplex) printing
●
Special printing situations
●
Managing memory (hp color LaserJet 3700 series printer only)
●
ENWW 59
Controlling print jobs
In the Microsoft Windows operating system, three settings affect how the printer driver tries to
pull paper when you send a print job. The Source, Type, and Size settings appear in the
Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do
not change these settings, the printer automatically selects a tray using the default printer
settings.
CAUTION
Note
To avoid affecting print jobs of other users, make printer setup changes through the software
application or the printer driver whenever possible. Printer setup changes made through the
control panel become default settings for subsequent print jobs. Settings selected in the
software or the printer driver override settings selected in the control panel.
Source
Printing by Source means you choose a specific tray from which you want the printer to pull
paper. The printer tries to print from this tray, no matter what type or size is loaded in it. If you
choose a tray that is configured for a type or size that does not match your print job, the
printer does not print automatically. Instead, it waits for you to load the tray you chose with
the type or size of paper for your print job. If you load the tray correctly, the printer begins
printing. If you press
If you have difficulties printing by Source, see Priority for print settings.
, the display allows you to choose other trays.
Type and Size
Printing by Type or Size means you want the printer to pull paper from the first tray that is
loaded with the type or size that you choose. Selecting paper by type rather than source is
similar to locking out trays and helps protect special paper from accidental use. (However,
selecting the Any setting does not enable this tray lock-out function.) For example, if a tray is
configured for letterhead, and you specify the driver to print on plain paper, the printer will not
pull the letterhead from that tray. Instead, it will pull paper from a tray that has plain paper
loaded and is configured for plain paper on the printer control panel. Selecting paper by type
and size results in significantly better print quality for heavy paper, glossy paper, and
transparencies. Using the wrong setting can result in unsatisfactory print quality. Always print
by Type for special print media, such as labels or grayscale transparencies. Always print by
Size for envelopes.
● If you want to print by Type or Size and the trays have not been configured for a certain
type or size, load the paper or print media into Tray 1. Then, in the printer driver, select
the Type or Size from the Page Setup dialog box, the Print dialog box, or the Print
Properties dialog box.
● If you often print on a certain type or size of paper, the printer administrator (for a
network printer) or you (for a local printer) can configure a tray for that type or size. See
Using the embedded Web server (hp color LaserJet 3700 series printer only) or
Configuring trays for type and size. Then, when you choose that type or size as you print
a job, the printer pulls from the tray configured for that type or size.
● Every time Tray 2 or the optional Tray 3 is closed, a message appears prompting you to
choose a Type or Size for the tray. If the tray is already configured correctly, press
return to the Ready state.
60 Chapter 4 Printing tasks ENWW
to
Priority for print settings
Changes made to print settings are prioritized (or take precedence) depending on where the
changes are made:
Note
The names of commands and dialog boxes might vary depending on your software
application.
● Page Setup dialog box. This dialog box opens when you click Page Setup or a similar
command on the File menu of the program you are working in. Settings changed here
override settings changed anywhere else.
● Print dialog box. This dialog box opens when you click Print, Print Setup, or a similar
command on the File menu of the program you are working in. Settings changed in the
Print dialog box have a lower priority and do not override changes made in the Page
Setup dialog box.
● Printer Properties dialog box (printer driver). The printer driver opens when you click
Properties in the Print dialog box. Settings changed in the Printer Properties dialog
box do not override settings available anywhere else in the printing software.
● Default printer driver settings. The default printer driver settings determine settings used
in all print jobs, unless settings are changed in the Page Setup, Print, or Printer
Properties dialog boxes, as described above.
● Printer control panel settings. Settings changed here have a lower priority than changes
made anywhere else.
Gaining access to printer driver settings
Operating System Temporary change settings
for print jobs
Windows 98, NT 4.0, 2000, Me,
and XP
Macintosh OS 9.1 On the File menu, click Print.
From the File menu, click Print.
Select the printer, and then click
Properties. (The steps may
vary; this procedure is most
common.)
Change settings that you want
on the various pop-up menus.
Permanently change default
settings
Click Start, point to Settings,
and then click Printers or
Printers and Faxes. Right-click
the printer icon, and choose
Properties. Many features are
available by choosing the
Document Defaults command
(NT 4.0) or the Printing
Preferences command (2000
and XP).
On the File menu, click Print.
As you change settings on the
pop-up menu, click Save
Settings.
1
ENWW Controlling print jobs 61
Operating System Temporary change settings
for print jobs
Permanently change default
settings
1
Macintosh OS X On the File menu, click Print.
Change settings that you want
on the various pop-up menus.
On the File menu, click Print.
Change settings that you want
on the various pop-up menus,
and then on the main pop-up
menu, click Save Custom
Settings. These settings are
saved as the Custom option.
To use the new settings, you
must select the Custom option
every time you open a program
and print.
1
Access to default printer settings might be restricted, and therefore, the settings might be
unavailable.
62 Chapter 4 Printing tasks ENWW
Selecting paper
You can use many types of paper and other print media with this printer. This section
provides guidelines and specifications for selecting and using different print media.
Before purchasing any paper or specialized forms in quantity, verify that your paper supplier
obtains and understands the print media requirements specified in the HP LaserJet Printer
Family Print Media Specification Guide.
See
ordering information. To download a copy of the HP LaserJet Printer Family Print Media
Specification Guide go to http://www.hp.com/support/clj3500 for the HP Color LaserJet 3500
series and to http://www.hp.com/support/clj3700 for the HP Color LaserJet 3700 series.
Select Manuals.
It is possible that paper could meet all of the guidelines in this chapter or the HP LaserJet
Printer Family Print Media Specification Guide and still not print satisfactorily. This may be
due to abnormal characteristics of the printing environment or to other variables over which
Hewlett-Packard has no control (for example, extremes in temperature and humidity).
Hewlett-Packard recommends testing any paper before buying it in large quantities.
Supplies and accessories for HP LaserJet Printer Family Print Media Specification Guide
CAUTION
Using paper that does not conform to the specifications listed here or in the print media guide
can cause problems that require service. This service is not covered by the Hewlett-Packard
warranty or service agreements.
Paper to avoid
The printer can handle many types of paper. Use of paper outside the printer’s specifications
will cause a loss of print quality and will increase the chance of paper jams.
● Do not use paper that is too rough.
● Do not use paper with cutouts or perforations, other than standard 3-hole punched paper.
● Do not use multipart forms.
● Do not use paper that has already been printed on, or that has been fed through a
photocopier.
● Do not use paper with a watermark if you are printing solid patterns.
Paper that can damage the printer
In rare circumstances, paper can damage the printer. The following paper must be avoided to
prevent possible damage to the printer:
● Do not use paper with staples attached.
● Do not use transparencies designed for Inkjet printers or other low temperature printers,
or transparencies designed for monochrome printing. Use only transparencies that are
specified for use with HP Color LaserJet printers.
● Do not use photo paper intended for Inkjet printers.
● Do not use paper that is embossed or coated, and is not designed for the temperatures
of the HP Color LaserJet 3500 and 3700 series printer image fusers. Select paper that
can tolerate temperatures of 190° C (374° F) for 0.1 second. HP produces a selection of
paper that is designed for the HP Color LaserJet 3500 and 3700 series printer.
ENWW Selecting paper 63
● Do not use letterhead paper with low temperature dyes or thermography. Preprinted
forms or letterhead must use inks that can tolerate temperatures of 190° C (374° F) for
0.1 second.
● Do not use any media that produces hazardous emissions, or that melts, offsets, or
discolors when exposed to 190° C (374° F) for 0.1 second.
To order HP Color LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies in the U.
S. or to http://www.hp.com/ghp/buyonline.html worldwide.
64 Chapter 4 Printing tasks ENWW
Configuring trays
The HP Color LaserJet 3500 and 3700 series printer allows you to configure trays by type
and size. You can load different paper in the printer trays and then request paper by type or
size in the application or the printer driver.
Note
Note
If you have used previous HP Color LaserJet printers, you might be accustomed to
configuring Tray 1 to first mode or cassette mode. To mimic the settings for first mode,
configure Tray 1 for ANY SIZE and ANY TYPE. The printer will pull paper from Tray 1 first (if
paper is loaded in that tray) when the print job does not specify another tray. This setting is
recommended if you use different types or sizes of paper in Tray 1. To mimic the settings
from cassette mode, set either the size or type for Tray 1 to a setting other than ANY SIZE or
ANY TYPE. This setting is recommended if you are using the same size and type of paper in
Tray 1.
If you use 2-sided printing, be sure that the paper loaded meets the specifications for duplex
printing. (See
The instructions below are for configuring the trays at the printer control panel. You can also
configure the trays from your computer by accessing the embedded Web server. See
the embedded Web server (hp color LaserJet 3700 series printer only).
Supported paper weights and sizes.)
Using
Configuring size
1. Press M
2. Press
3. Press
4. Press
ENU
to enter the MENUS.
to highlight PAPER HANDLING.
to select PAPER HANDLING.
to highlight TRAY 1 SIZE, TRAY 2 SIZE, or TRAY 3 SIZE.
5. Press
6. Press
7. Press
8. Press M
9. If TRAY 1 SIZE is set to custom, the pop-up menu for Custom appears. See
custom paper for more information.
to select TRAY 1 SIZE, TRAY 2 SIZE, or TRAY 3 SIZE.
or to highlight the desired paper size.
to select the paper size.
ENU
to return to the Ready state.
Configuring type
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press M
ENU
to enter the MENUS.
to highlight PAPER HANDLING.
to select PAPER HANDLING.
to highlight TRAY 1 TYPE, TRAY 2 TYPE, or TRAY 3 TYPE.
to select TRAY 1 TYPE, TRAY 2 TYPE, or TRAY 3 TYPE.
or to highlight the desired paper type.
to select the paper type.
ENU
to return to the Ready state.
Tray 1
ENWW Configuring trays 65
Tray 1 custom paper
Use the ANY SIZE size setting when the paper on which you want to print does not exactly
match the size of the paper specified in the document you are printing. The printer will look
first for paper that exactly matches the document, and then it will look for and print from the
tray set to ANY SIZE or ANY TYPE.
Use the ANY CUSTOM setting when the size of the paper on which you want to print does
not exactly match the size of the paper specified in the document you are printing. The
printer will look for an exact size match. If it does not find an exact match to the custom size
specified, it will look in the tray set for ANY CUSTOM. Finally, the printer will look for and use
paper from a tray set to ANY SIZE.
There are two steps to set up custom paper. When both are completed, the display will return
to the PAPER HANDLING menu. Once a Custom size is set for a tray, it will be retained until
you change it in the control panel.
?
2
yy
x
1
1 X dimension
2 Y dimension
Unit of measure
1. Press to highlight UNIT OF MEASURE.
2. Press
3. Press
4. Press
to select UNIT OF MEASURE.
or to highlight the correct measurement.
to select the value.
X dimension
The X dimension is the width of the page as it feeds into the printer.
1. Press
2. Press
3. Press
to highlight X DIMENSION.
to select X DIMENSION.
or to highlight the correct value.
4. Press
value will appear for two seconds. The display prompts you to enter another value.
66 Chapter 4 Printing tasks ENWW
to select the value. If the value entered is outside the the valid range, Invalid
Y dimension
The Y dimension is the length of the page as it feeds into the printer.
1. Press
2. Press
3. Press
4. Press
will appear for two seconds. The display prompts you to enter another value.
to highlight Y DIMENSION.
to select Y DIMENSION.
or to highlight the correct value.
to select the value. If the value entered is outside the valid range, Invalid value
Printing from Tray 1 (multipurpose tray)
Tray 1 is a multipurpose tray that holds up to 100 sheets of paper or 10 envelopes. It
provides a convenient way to print envelopes, transparencies, custom-size paper, or other
types of paper without having to unload the other trays.
ENWW Configuring trays 67
Loading paper into Tray 1
CAUTION
Note
Avoid adding print media to Tray 1 while the printer is printing, or jams can occur.
1. Open Tray 1.
If printing on special media, such as envelopes, use Tray 1. See Printing envelopes from
Tray 1 for more information.
2. Slide out the tray extender and, if necessary, open the additional tray extender.
3. Slide the width guides slightly wider than the print media.
?
68 Chapter 4 Printing tasks ENWW
4. Place print media into the tray with the side to be printed up, and the top, short edge in
first.
Note
If you are printing on two sides, see 2-sided (duplex) printing for loading instructions.
?
5. Slide the paper width guides inward until they lightly touch the print media stack on both
sides without bending it. Make sure the print media fits under the tabs on the width
guides.
?
CAUTION
Wait for the printer to finish printing before closing Tray 1 (optional). Closing the tray before
the printer finishes can cause jams.
6. If you are printing on special media, such as labels, envelopes, or heavy or light paper,
open the lower rear door (rear output bin) at the back of the printer. Extend the paper
extension tray.
ENWW Configuring trays 69
Printing envelopes from Tray 1
Many types of envelopes can be printed from Tray 1. Up to 10 envelopes can be stacked in
the tray. Printing performance depends on the construction of the envelope.
In the software, set margins at least 15 mm (0.6 inches) from the edge of the envelope.
CAUTION
Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or
other synthetic materials can severely damage the printer. To avoid jams and possible printer
damage, never try to print on both sides of an envelope. Before you load envelopes, make
sure they are flat, undamaged, and not stuck together. Do not use envelopes with pressuresensitive adhesive. To avoid jams, do not remove or insert envelopes during printing.
To load envelopes into Tray 1
1. Open Tray 1.
2. Slide out the tray extender and, if necessary, open the additional tray extender.
70 Chapter 4 Printing tasks ENWW
3. Set the paper width guides.
?
4. Load up to 10 envelopes in the center of Tray 1 with the side to be printed on facing up,
with the stamp area closest to the printer, and the short edge toward the printer. Slide the
envelopes into the printer as far as they will go without forcing them.
?
5. Adjust the guides to touch the envelope stack without bending the envelopes. Make sure
the envelopes fit under the tabs on the guides.
?
Printing envelopes
1. If Tray 1 is configured for a specific size, use the printer control panel to set the paper
size for Tray 1 to match the size envelope you are printing.
2. Specify Tray 1 or select the paper source by size in the printer driver.
ENWW Configuring trays 71
3. If your software does not automatically format an envelope, specify Landscape for page
orientation in your software application or printer driver. Use the guidelines in the table
that follows to set margins for return and destination addresses on Commercial #10 or
DL envelopes.
Note
CAUTION
For envelopes of other sizes, adjust the margin settings appropriately.
4. Select Print from the software application or printer driver.
Address type Left margin Top margin
Return 15 mm (0.6 inches) 15 mm (0.6 inches)
Destination 102 mm (4.0 inches) 51 mm (2.0 inches)
Printing from Tray 2 and Tray 3
Tray 2 holds up to 250 sheets of standard paper. Tray 2 adjusts for many sizes. Optional
Tray 3 holds up to 500 sheets of standard paper. Tray 3 attaches underneath Tray 2. Tray 3
accepts letter- and A4-size paper. When Tray 3 is properly installed, the printer detects it and
lists Tray 3 as a choice in the control panel CONFIGURE DEVICE menu.
The paper path for Tray 3 passes through Tray 2. If either Tray 2 or Tray 3 is partially pulled
out or removed, paper from Tray 3 cannot feed into the printer. This causes the printer to
jam.
72 Chapter 4 Printing tasks ENWW
Loading paper into Tray 2
CAUTION
To avoid jams, never add or remove a tray during printing.
1. Pull Tray 2 out of the printer and remove any paper.
2. Move the side width guides until the blue arrows on the width guides point to the size of
paper you are loading.
3. On the back of the tray, press the blue ridges and slide the length guides until the arrow
symbol points to the size you are loading.
ENWW Configuring trays 73
4. Load the paper into the tray. If this is special paper such as letterhead, load it with the
side to be printed down and the top edge toward the front of the tray.
Note
If you are duplex printing, see 2-sided (duplex) printing for loading instructions.
5. Push down on the stack of paper to lock the metal lift plate into place. Make sure that the
stack of paper is flat and that the paper is below the height tabs.
6. Slide the tray back into the printer.
74 Chapter 4 Printing tasks ENWW
Loading paper into Tray 3
1. Pull the tray out of the printer and remove any paper.
2. Adjust the length guides. For letter-size paper, raise the blue rear stop. For A4-size
paper, lower the blue rear stop.
3. Adjust the width guides. For letter-size paper, press the center of the side width guides
outward as far as possible. For A4-size paper, press the blue ridges, on the outside of
the side width guides, inward as far as possible.
ENWW Configuring trays 75
4. Load the paper into the tray. If this is special paper, such as letterhead, load it with the
side to be printed down and the top edge toward the front of the tray.
Note
If you are duplex printing, see 2-sided (duplex) printing for loading instructions.
5. Make sure the stack of paper is flat in the tray at all four corners, and keep it below the
height tabs.
6. Slide the tray back into the printer.
76 Chapter 4 Printing tasks ENWW
Printing on special media
Use these guidelines when printing on special types of media.
Transparencies
When printing on transparencies, use the following guidelines:
● Handle transparencies using the edges. Oils from your fingers deposited on the
transparency can cause print quality problems.
● Use only overhead transparencies recommended for use in this printer. Hewlett-Packard
recommends using HP Color LaserJet Transparencies with this printer. HP products are
designed to work together for optimum printing results.
● In either the software application or the printer driver, select TRANSPARENCY as the
media type, or print from a tray that is configured for transparencies.
CAUTION
Note
Transparencies not designed for LaserJet printing will melt in the printer, causing damage to
the printer. Do not use transparencies designed for monochrome printing.
Glossy paper
● In either the software application or the driver, select Glossy as the media type, or print
from a tray that is configured for glossy paper.
2
Select Glossy for media weights up to 105 g/m
media weights up to 120 g/m
● Because this affects all print jobs, it is important to return the printer to its original settings
once the job has printed. See
Hewlett-Packard recommends using HP Color LaserJet Soft Gloss paper with this printer. HP
products are designed to work together for optimum printing results. If HP Color LaserJet Soft
Gloss paper is not used with this printer, print quality may be compromised.
2
(32 lb bond).
Configuring trays for more information.
(28 lb bond). Select Heavy glossy for
Colored paper
● Colored paper should be of the same high quality as white xerographic paper.
● Pigments used must be able to withstand the printer’s fusing temperature of 190° C
(374° F) for 0.1 second without deterioration.
● Do not use paper with a colored coating that was added after the paper was produced.
● The printer creates colors by printing patterns of dots, overlaying and varying their
spacing to produce various colors. Varying the shade or color of the paper will affect the
shades of the printed colors.
Envelopes
Note
ENWW Printing on special media 77
Envelopes can be printed only from Tray 1. Set the tray’s media size to the specific envelope
size. See
Printing envelopes from Tray 1.
Adhere to the following guidelines to help ensure proper printing on envelopes and to help
prevent printer jams:
● Do not load more than 10 envelopes into Tray 1.
●
The weight rating of envelopes should not exceed 90 g/m
2
(24 lb bond).
● Envelopes should be flat.
● Do not use envelopes with windows or clasps.
● Envelopes must not be wrinkled, nicked, or otherwise damaged.
● Envelopes with peel-off adhesive strips must use adhesives that can withstand the heat
and pressures of the printer’s fusing process.
● Envelopes should be loaded face-down with the top of the envelope to the left, and the
short edge feeding into the printer first.
Note
Note
In high humidity environments, envelopes should be printed long-edge first to prevent them
from sealing during printing. For long-edge printing, envelopes should be loaded long edge
first, face down. See
Printing envelopes from Tray 1 to change the printer driver’s envelope
orientation.
Labels
In either the application or the printer driver, select Labels as the media type, or configure
Tray 1 for labels. See
When printing labels, use the following guidelines:
● Verify that the labels’ adhesive material can tolerate temperatures of 190° C (374° F) for
0.1 second.
● Verify that there is no exposed adhesive material between the labels. Exposed areas can
cause labels to peel off during printing, which can cause paper jams. Exposed adhesive
can also cause damage to printer components.
● Do not re-feed a sheet of labels.
● Verify that labels lie flat.
● Do not use labels that are wrinkled, bubbled, or otherwise damaged.
Configuring trays.
Heavy paper
●
Any tray will print most heavy media that does not exceed 105 g/m
●
Use cardstock only in Tray 1 (135 g/m
●
In either the software application or the printer driver, select HEAVY (106 g/m
2
m
; 28 to 43 lb bond) or CARDSTOCK (135 g/m2 to 216 g/m2; 50 to 80 lb cover) as the
2
to 216 g/m2; 50 to 80 lb cover).
media type, or print from a tray that is configured for heavy paper. Because this setting
affects all print jobs, it is important to return the printer back to its original settings once
Configuring trays.
CAUTION
the job has printed. See
In general, do not use paper that is heavier than the media specification recommended for
this printer. Doing so can cause misfeeds, paper jams, reduced print quality, and excessive
mechanical wear. However, some heavier media, such as HP Cover Stock, can be safely
used.
78 Chapter 4 Printing tasks ENWW
2
(28 lb bond).
2
to 163 g/
HP LaserJet Tough paper
When printing on HP LaserJet Tough paper, use the following guidelines:
● Handle HP LaserJet Tough paper using the edges. Oils from your fingers deposited on
HP LaserJet Tough paper can cause print quality problems.
● Use only HP LaserJet Tough paper with this printer. HP products are designed to work
together for optimum printing results.
● In either the software application or the printer driver, select TOUGH PAPER as the
media type, or print from a tray that is configured for HP LaserJet Tough paper.
CAUTION
Transparent media that are not designed for LaserJet printing will melt in the printer, causing
damage to the printer.
Preprinted forms and letterhead
When printing on preprinted forms and letterhead, observe the following guidelines for best
results:
● Forms and letterhead must be printed with heat-resistant inks that will not melt, vaporize,
or release hazardous emissions when subjected to the printer’s fusing temperature of
approximately 190° C (374° F) for 0.1 second.
● Inks must be non-flammable and should not adversely affect any printer rollers.
● Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes
during storage.
● Before loading preprinted paper such as forms and letterhead, verify that the ink on the
paper is dry. During the fusing process, wet ink can come off of preprinted paper.
● When duplex printing on the HP Color LaserJet 3700 series printer, load preprinted forms
and letterhead into Tray 2 and Tray 3 first side up, top edge toward the back of the tray.
To load preprinted forms and letterhead into Tray 1, load them with the first side down,
bottom edge in first.
● When simplex (1-sided) printing, load preprinted forms and letterhead into Tray 2 and
Tray 3 face-up with the top edge of the page to the left. To load preprinted forms and
letterhead into Tray 1, place them in the tray with the side to be printed on facing up, and
top, short edge in first.
Recycled paper
This printer supports the use of recycled paper. Recycled paper must meet the same
specifications as standard paper. See the HP LaserJet Printer Family Print Media
Specification Guide. Hewlett-Packard recommends that recycled paper contain no more than
5 percent ground wood.
ENWW Printing on special media 79
2-sided (duplex) printing
The printer can print on both sides of the paper. If the printer is not equipped with automatic
2-sided printing, see
Automatic 2-sided printing (available for the hp color LaserJet 3700dn and 3700dtn printers)
Manual 2-sided printing.
Note
You must specify automatic 2-sided printing options in your software application or in the
printer driver in order to print on both sides of the page.
Perform the following to use automatic 2-sided printing:
● Verify that the printer driver is configured for 2-sided printing. (For instructions, see the
online Help for the printer driver.)
● Select the appropriate 2-sided printing options in the printer driver software. 2-sided
printing options include page and binding orientation.
● 2-sided printing is not supported for certain media types, including transparencies, labels,
cardstock, and glossy film.
● For best results, avoid 2-sided printing with rough-textured, heavy-weight paper.
● When using 2-sided printing, load preprinted forms and letterhead into Tray 2 and Tray 3
first side up, top edge toward the back of the tray. To load pre-printed forms and
letterhead into Tray 1, load them with the first side down, bottom edge in first.
Control panel settings for automatic 2-sided printing
Many software applications allow you to change 2-sided printing settings. If your software
application or printer driver does not allow you to adjust 2-sided printing settings, you can
adjust these settings through the control panel. The factory default setting is OFF.
CAUTION
80 Chapter 4 Printing tasks ENWW
Do not use 2-sided printing when printing on labels, transparencies, or glossy paper. Serious
damage to the printer may result.
To enable or disable 2-sided printing from the printer control panel
Note
Note
Changing settings for 2-sided printing through the printer control panel affects all print jobs.
Whenever possible, change settings for 2-sided printing through your software application or
printer driver.
ENU
1. Press M
2. Press
3. Press
4. Press
5. Press
6. Press
7. Press
8. Press
9. Press M
10. Select 2-sided printing from your software application or printer driver, if possible.
To select 2-sided printing from the printer driver, the driver must first be properly configured.
(For instructions, see the online Help for the printer driver.)
to enter the MENUS.
to highlight CONFIGURE DEVICE.
to select CONFIGURE DEVICE.
to select PRINTING.
to highlight DUPLEX.
to select DUPLEX.
or to select ON to enable 2-sided printing or OFF to disable 2-sided printing.
to set the value.
ENU
to return to the Ready state.
Options for binding 2-sided printing jobs
Note
Note
Note
Before printing a 2-sided document, use the printer driver to choose the edge on which you
will bind your finished document. Long-edge or book binding is the conventional layout used
in book binding. Short-edge or tablet binding is the typical calendar binding.
The default binding setting is to bind on the long edge when the page is set up for portrait
orientation. To change to short-edge binding, click the Flip Pages Up check box.
Manual 2-sided printing
The HP Color LaserJet 3500 series printer does not have have automatic 2-sided (duplex)
printing.
If you want to print on two sides (duplex) on paper other than the supported sizes or weights
(for example, paper heavier than 105 g/m
not support automatic 2-sided printing, you will have to go to the printer and reinsert the
paper manually after the first side has printed. You will also have to reinsert the paper
manually if you select either Correct Order for Rear Bin or Correct Order for Straight
Paper Path in the printer driver. Follow the instructions in the printer driver.
If you are using card stock or heavy paper, select Correct Order for Rear Bin in the printer
driver to avoid jams. Open the lower rear door (rear output bin).
Damaged or previously used paper can cause paper jams and should not be used.
2
(28 lb) or very thin paper), or if your printer does
ENWW 2-sided (duplex) printing 81
To manually print on two sides (duplex)
1. Insert enough paper into one of the trays to accommodate the print job. If you are loading
special paper such as letterhead, load it in one of the following ways:
For Tray 1, load the letterhead paper with the first side down, bottom in first.
For Tray 2 (250-sheet tray) or Tray 3 (500-sheet tray), load the letterhead paper with the
first side up, top edge toward the back of the tray.
2. Open the printer driver.
3. Select the appropriate size and type.
4. If printing on heavy paper or very thin paper, select Correct Order for Rear Bin or
Correct order for straight paper path in the printer driver. Open the lower rear door
(rear ouput bin).
5. On the Finishing tab, select Print on Both Sides (Manually).
6. Click OK.
7. Send the print job to the printer.
8. Go to the printer. When the MANUAL FEED prompt appears, remove any blank paper
from Tray 1. Insert the printed stack with the blank side up, top edge in first. You must
print the second side from Tray 1.
Note
82 Chapter 4 Printing tasks ENWW
Do not discard any blank sheets from the printed stack.
9. If prompted by a message at the control panel, press .
Note
If total sheets exceed the Tray 1 capacity for manual duplex jobs, you must repeat steps 6
and 7 each time paper is inserted until the duplexing job is complete. Feed the top part of the
stack first.
10. If the print job does not print, go back to the printer and press CONTINUE.
ENWW 2-sided (duplex) printing 83
Special printing situations
Use these guidelines when printing on special types of paper.
Printing a different first page
Use the following procedure to print the first page of a document on a different paper type
than the rest of the document. For example, you can print the first page of a document on
letterhead paper and the rest on plain paper.
1. From your application or printer driver, specify a tray for the first page and another tray
for the remaining pages.
2. Load the special paper into the tray that you specified in step 1.
3. Load the paper for the remaining pages of the document into another tray.
4. Print the document.
You can also print on different paper by using the printer control panel or printer driver to set
the types of paper that are loaded in the trays and then selecting the first and remaining
pages by paper type.
Printing on custom-size paper
Note
The printer supports single-sided printing and manual duplexing on custom-size paper.
Tray 1 supports paper sizes from 76 by 127 mm (3 by 5 inches) to 216 by 356 mm (8.5 by 14
inches).
When printing on custom-size paper, if Tray 1 is configured in the printer control panel as
TRAY X TYPE= ANY TYPE and TRAY X SIZE= ANY SIZE, the printer will print on whatever
paper is loaded in the tray.
Some software applications and printer drivers allow you to specify custom paper-size
dimensions. Be sure to set the correct paper size in both the page setup and print dialog
boxes. If your software does not allow this, specify the custom paper-size dimensions in the
Paper handling menu of the printer control panel. See
information.
If your software application requires you to calculate margins for custom-size paper, see the
online Help for that application.
Paper handling menu for more
Stopping a print request
You can stop a print request by using the printer control panel or using your software
application. For instructions on how to stop a print request from a computer on a network,
see the online Help for the specific network software.
It can take some time for all printing to clear after you have canceled a print job.
84 Chapter 4 Printing tasks ENWW
To stop the current print job using the printer control panel
Press S
highlight Cancel Current Job. Press
resume printing. If the print job is too far into the printing process, you may not have the
option to cancel it.
TOP
on the printer control panel to pause the job that is currently printing. Press to
to cancel the job. To keep printing the job, press to
To stop the current print job using the software application
A dialog box will appear briefly on the screen, giving you the option to cancel the print job.
If several requests have been sent to the printer through your software, they might be waiting
in a print queue (for example, in Windows Print Manager). See the software documentation
for specific instructions on canceling a print request from the computer.
If a print job is waiting in a print queue (computer memory) or print spooler (Windows 98,
2000, XP, or Me), delete the print job there.
For Windows 98, 2000, XP, or Me, go to Start, Settings, and then Printers. Double-click the
HP Color LaserJet 3500 or 3700 printer icon to open the print spooler. Select the print job
you want to cancel, and then press Delete. If the print job is not cancelled, you might need to
shut down and restart the computer.
ENWW Special printing situations 85
Managing memory (hp color LaserJet 3700 series printer only)
This printer supports up to 448 MB of memory. You can add additional memory by installing
Dual Inline Memory Modules (DIMMs). To allow for memory expansion, the printer has three
DIMM slots, which accept 64, 128, or 256 MB of RAM each. For information about installing
memory, see
The printer uses 168-pin, nonparity, synchronous DRAM memory modules. Extended data
output (EDO) DIMMs are not supported.
Working with memory and print server cards.
Note
Note
If memory problems occur when you are printing complex graphics, you can make more
memory available by removing downloaded fonts, style sheets, and macros from printer
memory. Reducing the complexity of a print job from within an application can help avoid
memory problems.
Be sure to update the printer configuration in the printer driver after adding memory.
86 Chapter 4 Printing tasks ENWW
5
Managing the printer
This chapter describes how to manage the printer. The following topics are covered:
Printer information pages
●
Using the embedded Web server (hp color LaserJet 3700 series printer only)
●
Using the hp toolbox
●
ENWW 87
Printer information pages
From the printer control panel, you can print pages that give details about the printer and its
current configuration. The procedures for printing the following information pages are
described here:
● menu map
● configuration page
● supplies status page
● usage page (available on the HP Color LaserJet 3700 series printer)
● demo page
● file directory (available on the HP Color LaserJet 3700 series printer)
● PCL or PS font list (available on the HP Color LaserJet 3700 series printer)
● registration page
● paper path test page
● event log
● print quality troubleshooting page
Note
Printer information pages for the HP Color LaserJet 3500 series printer are available in
English only.
Menu map
To see the current settings for the menus and items available in the control panel, print a
control panel menu map.
ENU
1. Press M
2. Press
3. Press
4. If PRINT MENU MAP is not highlighted, press
5. Press
The message Printing... MENU MAP appears on the display until the printer finishes printing
the menu map. The printer returns to the Ready state after printing the menu map.
You might want to store the menu map near the printer for reference. The content of the
menu map varies, depending on the options currently installed in the printer. (Many of these
values can be overridden from the printer driver or software application.)
For a complete list of control panel menus and possible values, see
to enter the MENUS.
to highlight INFORMATION.
to select INFORMATION.
or until it is highlighted.
to select PRINT MENU MAP.
Menu hierarchy.
88 Chapter 5 Managing the printer ENWW
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