All rights are reserved.
No part of the document
may be photocopied,
reproduced, or translated
to another language
without the prior written
consent of
Hewlett-Packard
Company.
Eclipse FAX9is a US.
registered trademark of
Pheonix Technologies,
Ltd. Microsoft9is a U.S.
registered trademark of
Microsoft Corporation.
Windows is a U.S.
trademark of Microsoft
Corp.
Publication number:
C4661-90001
First Edition,
December 1995
Second Edition
May 1996
Printed in USA.
This product
approved for use in the
United States
Canada Only. Local
country laws may
prohibit the use of this
product outside of United
States and Canada. It is
strictly forbidden by law
in virtually every country
to connect nonapproved
telecommunications
equipment (fax
machines) to public
telephone networks.
is
and
Hewlett-Packard will not
honor the warranty or
provide service and
support of this product if
used outside of United
States and Canada.
!
Safety Information
Always follow basic
safety precautions when
using this product to
reduce risk of injury from
fire or electric shock.
1. Read and understand
all instructions in the
user's guide.
WARNING:
Potential Shock Hazard
2. Use only a grounded
electrical outlet when
connecting the HP
OfficeJet to a power
source. If you don't
know whether the
outlet is grounded,
check with a qualified
electrician.
3. Telephone lines can
develop hazardous
voltages. To avoid
electric shock, do not
touch the contacts on
the end of the cord, or
the TEL and LINE
sockets on the back of
the HP OfficeJet.
Replace damaged
cords immediately.
4. Never install
telephone wiring
during a lightning
storm.
5. Observe all warnings
and instructions
marked on the
product.
6. Unplug this product
from wall outlets and
telephone jacks before
cleaning.
7. Do not install or use
this product near
water, or when you
are wet.
8. Install the product
securely on a stable
surface.
9. Install the product in a
protected location
where no one can step
on or trip over line
cord, and the line cord
will not be damaged.
10.If the product does not
operate normally, see
Troubleshooting.
11.No operatorserviceable parts
inside. Refer servicing
to qualified service
personnel.
CAUTION:
This heading is followed
by information that alerts
you to potential damage
to equipment or loss of
data.
WARNING:
This heading is followed
by information that alerts
you to a potential safety
hazard.
Notice:
The information
contained in this
document is subject to
change without notice.
Hewlett-Packard shall not
be liable for errors
contained herein or for
consequential damages in
connection with the
furnishing, performance,
or use of this material.
Information regarding
FCC Class B, Parts 15
and 68 requirements can
be found in the back of
the
User's Guide
This product may
contain remanufactured parts that have
been fully tested to
meet 100% of
original performance
specifications.
.
Complete the following information. You'll need it if you contact your dealer or
Hewlett-Packard Co.:
DATE OF PURCHASE
--
MO.DAY
SERIAL NUMBER
YEAR
(Located on the back of the machine.)
Contents
1. Using theHP OfficeJet Manager1-1..............
Introducing the HP OfficeJet Manager1-2..................
Running the HP OfficeJet Manager1-3.....................
Using the HP OfficeJet Manager Help System1-4.........
Using the File Menu1-5.................................
Running Eclipse FAX SE from the
HP OfficeJet Manager1-5............................
Cleaning the Print Cartridge1-5.......................
Using the OfficeJet Setup Menu1-6.......................
We know you'll want to get started using your HP OfficeJet as
quickly as possible, and this short section shows you how, with a
summary of the basic information and procedures. If you have
questions about any of this information, consult the online help or the
appropriate chapter in this manual. Later, you may find this section
useful when you need a quick reminder of a procedure.
The table below summarizes the HP OfficeJet's capabilities.
HP OfficeJet
Printer/Fax/Copier/Scann
er
AutoPrompt
HP OfficeJet Series 300
Manager
(Windows software)
Eclipse FAX SE
(Windows software)
HP OfficeJet DOS printer
drivers
*For convenience and readability in this manual, the name "HP OfficeJet Series
The HP OfficeJet Model 350 Printer/Fax/Copier/Scanner also comes
with OmniPage Limited Edition, a lite OCR (optical character
recognition) software application, from Caereú.
*
300 Manager" has been shortened to "HP OfficeJet Manager."
N
prints (as an HP DeskJet).
N
sends and receive paper faxes.
N
makes convenience copies.
N
scans documents to your PC.
N
sends paper faxes (documents loaded in
the loading tray).
N
makes convenience copies.
N
scans documents to your PC.
N
sets up the HP OfficeJet from your PC.
N
shows the current status of the
HP OfficeJet.
N
prints reports.
N
sets up PC fax options.
N
sends and receive PC faxes.
N
scans documents into PC files.
N
print from DOS applications.
)RUHZRUGL
Key Things to Remember about Faxing
In General
N
Some of the settings that you can make with the HP OfficeJet
Manager apply to both PC and paper faxes; others apply only to
paper faxes. For details, see "Modifying Device Settings" in chapter
1.
N
Use Eclipse FAX SE to set up phonebook entries. Phonebook entries
are used for PC faxes only.
N
Use the HP OfficeJet Manager to set up speed dial entries. Speed dial
entries are used only for sending paper faxes from the HP OfficeJet
front panel.
Sending Faxes
N
You can load your paper document in the loading tray, then return to
your PC to send it using the AutoPrompt. You can even use the
AutoPrompt to include a PC cover page with your paper fax.
N
You can also send paper faxes using the front panel buttons.
N
You can send PC faxes from any Windows application by selecting
E-FAX on OfficeJet as your printer.
N
You can also use Eclipse FAX SE to fax quick notes and scan
documents to your PC. (The AutoPrompt is a quick and easy way to
scan documents to your PC.)
N
To set the resolution for PC faxes, use Send Setup in Eclipse FAX
SE, not the Resolution button on the device.
Receiving Faxes
N
Use the HP OfficeJet Manager to specify whether received faxes
should be printed or sent to the PC.
N
Use Eclipse FAX SE to view and print faxes received to your PC.
)RUHZRUGLL
Send paper faxes, scan documents, and
make copies by loading your document
in the
fax/copy loading tray
.
Flip this
legal extension
legal-size documents.
backward to support
Lift the
top cover
to
change the print car`
tridge.
Remove received faxes, print
jobs, reports, and copies from
the
output tray
.
Load paper in the
paper tray
for received
faxes, print jobs, reports, and copies.
sl-1a
)RUHZRUGLLL
Using the AutoPrompt
Whenever you load a paper document into the loading tray of your
HP OfficeJet, the AutoPrompt immediately displays on your PC
screen.
The AutoPrompt lets you return to your PC so you can quickly send
your fax, make your copy, or scan your document and continue your
work. Because of its immediate availability, the AutoPrompt is the
recommended method for all of your faxing, copying, and scanning.
The next few pages describe the basics of using the AutoPrompt.
)RUHZRUGLY
Sending a paper fax
using the AutoPrompt
1.
When you click the AutoPrompt
displays.
Enter the name and fax number of the recipient and the total number
of pages the person will receive.
Fax
button, the Send Fax dialog box
Optionally, you can also choose to send a PC fax cover sheet with this
paper fax by clicking the Send Cover checkbox and selecting a cover
sheet.
2.
Click the
For more information, refer to the online help o r chapter 2 of this
manual. (Chapter 3 shows each of the cover sheets available.)
Send Fax
button.
)RUHZRUGY
Copying using the AutoPrompt
When you press the
This allows you to set the number of copies and any reduction or
contrast setting you might want. For more information, refer to the
online help or chapter 4 of this manual.
Copy
button, a Copy dialog box displays.
Scanning using the AutoPrompt
When you press the
displays.
Scan
button, the Scan Options dialog box
You must specify a PC filename for your scanned document.
Additionally, you can select the resolution, adjust the contrast, or
invert the image. For more information, refer to the online help or
chapter 3 of this manual.
)RUHZRUGYL
For HP OfficeJet Model 350 users who have already installed their
OmniPage Limited software, a fourth option, Scan with OCR,isalso
available on the AutoPrompt. (OCR m eans "Optical Character
Recognition," meaning that as the document is scanned, recognized
characters will be captured into a file you can open in your word
processor and edit.) When you press the
Scan with OCR
button, the
OCR Options dialog box displays.
When you clickOK,your document is scanned and you are prompted
to indicate the directory and filename for the scanned text. For more
information, refer to your OmniPage Limited Edition manual.
Turning off
AutoPrompt
Turning on
AutoPrompt
again
TurningoffandontheAutoPrompt
You can click the
screen. The AutoPrompt will redisplay the next time you load a
document in the fax loading tray.
Or you can completely turn off the AutoPrompt feature by clicking
the checkbox to the left of "Don't show AutoPrompt when a
document is loaded" on the AutoPrompt screen. Then, whenever you
load a document, you must send it or copy it using the front panel
buttons.
To turn on the AutoPrompt feature again, open the HP OfficeJet
Manager by double-clicking its icon in the HP OfficeJet Series 300
group. Then select the
The AutoPrompt screen will display the next time you load a
document in the loading tray.
Close
button to remove the AutoPrompt from your
Options
menu and choose
AutoPrompt/Enable
)RUHZRUGYLL
.
Sending a Fax
Directly from Your PC
1.
Using your Windows application, create the document you want to
fax.
Name
and
number boxes
Fax
2.
Choose
E-FAX on OfficeJet as the printer.
3.
Use the application's Print command to "print" the document. The
Eclipse FAX SE Send Fax dialog box appears.
4.
In the Send Fax dialog box,
::
File/Print Setup
enter name and fax number o f the intended recipients
then click the
Send Fax
in your Windows application and select
button to send it.
Send Fax
button
5.
When the fax is sent, you can either save your PC file or close
without saving it.
)RUHZRUGYLLL
Sending a Paper Fax
Using the Front Panel
1. Dial
2. Load
3.
the fax number using one of the
following methods.
N
Use the numeric buttons on the
HP OfficeJet.
N
Press the
and a 2-digit code.
N
Press one of the 10 One-Touch
buttons.
your document face-down in the
fax loading tray.
Depending on the thickness of the
pages, you can load up to 20 pages in
the loading tray.
Press
Start/Copy
Speed Dial
to begin.
button
sl-46b
sl-19a
sl-47
)RUHZRUGL[
Making Copies
Using the Front Panel
1.
Adjust the document guide, if
necessary, then load your document
face-down in the loading tray.
Depending on the thickness of the
page, you can load up to 20 pages.
sl-46b
2.
Press
Start/Copy
, then enter the
number of copies you want (up to 99
copies).
Note
: If you only want one copy, you
don't need to enter the "1," just skip to
Step 3.
3.
Press
Start/Copy
again to begin
copying.
sl-47a
sl-46a
sl-47b
)RUHZRUG[
1Usingthe
HP OfficeJet Manager
TopicPage
Introducing the HP OfficeJet Manager1-2..................
Running the HP OfficeJet Manager1-3.....................
Using the HP OfficeJet Manager Help System1-4..........
Using the File Menu1-5.................................
Running Eclipse FAX SE
from the HP OfficeJet Manager1-5......................
Cleaning the Print Cartridge1-5........................
Using the OfficeJet Setup Menu1-6.......................
Printing HP OfficeJet Reports1-29.......................
Introducing the
HP OfficeJet Manager
In this chapter, you will learn how to use the HP OfficeJet Manager,
a software application program that allows you to manage tasks such
as monitoring the status of your HP OfficeJet, printing logs and
reports, and modifying device settings that were preinstalled at the
factory. All of the information in this chapter can also be found in the
HP OfficeJet Manager's online help system.
1.
To access the HP OfficeJet Manager, first make sure you have
Windows 3.1 running on your PC.
2.
Find the HP OfficeJet Series 300 window on your Program Manager
screen. If it is minimized, (that is, it displays as an icon on your
screen), double-click the icon to open it.
The HP OfficeJet Series 300 window displays several icons, among
which are the HP OfficeJet Manager and Eclipse Fax SE. Eclipse Fax
SE is a software program that allows you to manage tasks such as
scanning, receiving, sending and printing faxes from the PC, and is
covered in detail in chapter 3.
The HP OfficeJet
Manager icon
3.
Click the HP OfficeJet Manager icon.
Running the HP OfficeJet
Manager
To run the HP OfficeJet Manager, double-click the HP OfficeJet
Manager icon. The HP OfficeJet Manager window appears. A menu
bar is displayed across the top of the window, with the headings
OfficeJet Setup,Options,Reports
and
Help
.
File
,
All of the choices in the
are described in this chapter.
TheStatusareashowsyouthesamein`
formation as on the front panel display
of your HP OfficeJet. When error mes`
sages display here, press the
formation
to get directions on how to fix the prob`
lem.
button (bottom right corner)
Menu Bar
More In`
This area shows whether received faxes will be
routed to the printer or the PC. Change this set`
ting using
Options/PC Faxing
.
This area shows information about your menu choices.
To look up menu options for each main menu, move your mouse so
the screen pointer points to the menu heading. Then click the mouse
button. Each of the menu options are explained in this chapter. To
close the HP OfficeJet Manager, choose
File/Exit.
Using the HP OfficeJet Manager Help
System
The HP OfficeJet Manager has an online help system. When you
choose
menu appears. The menu items are explained below.
Help
from the HP OfficeJet Manager menu bar, a drop-down
N
Choose
system.
N
Choose
specific topics.
N
Choose
about the HP OfficeJet Manager.
N
Choose
solve problems and get customer support.
N
Choose
version of the HP OfficeJet Manager.
Help on specific topics is also available from many HP OfficeJet
Manager dialog boxes, as explained in the following pages. Clicking
Help
the
relevant Help topic.
For more information on Windows-based help systems, refer to the
Windows Help system in your Windows User's Guide.
Help/Contents
Help/Search
Help/Using OfficeJet Series 300 Manager
Help/Technical Support
Help/About OfficeJet Series 300 Manager
button in one of these dialog boxes will take you to the
to display the contents of the online help
for detailed information and instructions on
to learn more
for information about how to
to look up your
Using the File Menu
When you choose
following drop-down menu appears.
from the main OfficeJet Manager menu, the
File
Running Eclipse FAX SE
from the HP OfficeJet Manager
To run Eclipse FAX SE directly from the HP OfficeJet Manager,
choose
complete information.
File/Run Eclipse FAX SE
and then refer to chapter 3 for
Cleaning the Print Cartridge
If the print quality is poor, it may mean the print cartridge requires
cleaning. However, as the problem can be attributed to other causes,
refer to the Troubleshooting chapter first for alternate solutions, as
unnecessarily cleaning the print cartridge shortens its life.
If you need to clean the print cartridge, choose
Cartridge
.
File/Clean Print
Using the OfficeJet Setup Menu
When you choose
OfficeJet Setup
from the main OfficeJet Manager
menu, a drop-down menu appears, which you can use to configure
the HP Officejet device settings.
Modifying Device Settings
The table below summarizes all the device settings you can change
with the HP OfficeJet Manager. It also lists factory settings
(defaults).
SettingUse Whenever You Need To...Applies To...
Send Fax Setup
Speed Dial Setup
Send Fax Quality
:
Change the
name, and number) printed at the top of all faxed
pages.
:
Specify tone or pulse.
Dialing Mode=Tone.
:
Specify automatic redial for faxes that fail the
first time.
Redial=On
:
Add, change, or delete frequently-used names
and fax numbers.
:
Add, change, or delete a speed dial group, to
send a fax to multiple recipients.
:
Print a report of speed dial entries.
:
Change the contrast (light, normal, or dark) for
copies and outgoing faxes.
Contrast=Normal.
:
Change the resolution (standard, fine, or photo)
for outgoing faxes.
Resolution=Standard.
Fax Header
The factory setting is Automatic
.
(current date and time,
The factory setting is
The factory setting is
The factory setting is
Paper and PC faxes.
Automatic Redial is
managed from the
PC for PC faxes.
Paper faxes only.
Paper faxes and
copies. (Eclipse
FAX SE has its own
Resolution setting
for PC faxing.)
Receive Fax Setup
Loaded Paper SizeSpecify type of paper currently loaded: Letter,
Copy ReductionSpecify the percentage of copy to be reduced,
Printing Options
(DOS)
SoundsTurn off or adjust the volume of sounds device
:
Change the Receive Mode to indicate whether
you want the HP OfficeJet to automatically
answer all phone calls or whether you want to
manually answer the phone.
:
Change the number of rings before the HP
OfficeJet answers (only applicable when receive
mode is set to Auto). The factory setting is
to Answer=2
:
Reduce page size of incoming faxes to match
paper size loaded in tray. The factory setting is
Automatic Reduction=On
:
If an error occurs, specify that incoming faxes be
received to memory.
Backup Reception=On.
:
Specify a distinctive ringing service.
setting is Distinctive Ring=Off.
:
Receive faxes from older-model fax machines
that don't emit a fax signal.
Silent Detect=Off.
:
Allow remote dial-in.
Remote Service=Off.
Legal, A4, Exec, or Envelope. Change this setting to
match the size of paper.
U.S. is Loaded Paper Size=Letter.
relative to the original.
Reduction=100%.
Setup the HP OfficeJet as a printer for a DOS
application.
makes.
The factory settings are Ringer=On,
Beeps=On, Ring and Beep Volume=Soft.
.
.
The factory setting is
The factory
The factory setting is
The factory setting is
The factory setting for the
The factory setting is Copy
Applies To...Use Whenever You Need To...Setting
Paper and PC faxes.
Paper and PC faxes.
Rings
Paper faxes.
Paper faxes.
Paper and PC faxes.
Paper and PC faxes.
Paper faxes.
Paper faxes.
DOS applications.
Paper and PC faxes.
Using Send Fax Setup
To set up header information, dialing mode, and automatic redial,
choose
box appears, with the fax header at the top of the page, as shown
below. First, review the header information for outgoing faxes. All of
the headers for your outgoing faxes will contain this information.
OfficeJet Setup/Send Fax Setup
. The Send Fax Setup dialog
Changing the Header for Your Outgoing Faxes
1.
To change the month, day, or year in the
number you want to change and type in a new number.
2.
To change the numbers in the
want to change and type in a new number. If you want to express time
in terms of 24 hours rather than AM/PM (13:00 rather than 1:00 PM),
change the time from AM/PM to the 24-hour clock first. Then change
the numbers.
3.
Type your name or your company name in the
4.
Type your fax number in the
Time
Fax Header Number
Date
box, double-click the
box, double-click the number you
Fax Header Name
box.
box.
Selecting Dialing Mode
Dialing Mode offers you an option between Pulse and Tone. In the
Dialing Mode
capability; choose
box, choose
Pulse
need to switch from
like, for example, charging your fax number to a credit card. To
switch from Pulse to Tone, type an asterisk (*) after the fax number.
Note, this feature only works if your Dialing Mode has been set to
Pulse;
you cannot switch from
example below shows you exactly how this procedure works.
EXAMPLE
Tone
if your telephone has touch-tone
if it does not. If you select pulse, you may
PulsetoTone
to perform certain transactions
TonetoPulse
when dialing. The
To send a fax to the number (111) 222-3333, and then switch to
Tone
dialing to enter a credit card number, you would enter the fax number
as 111 222 3333 *. Then enter your credit card number.
You can place the * in Speed Dial entries, Eclipse Fax SE phonebook
entries and numbers you dial from the front panel of the OfficeJet
(for paper faxes) for switching from
PulsetoTone
.
Setting Automatic Redial Option
The factory setting is
HP OfficeJet encounters a busy signal, it will redial that fax number
automatically five times (the number varies by country). The first
redial occurs after a 1-minute wait; the next four redials occur after
5-minute waits. During this wait period, the redial timer is displayed
as a countdown. To initiate the next redial without waiting, press the
Redial/Pause
button located on the front panel (this applies to paper
faxes only).
Automatic Redial=On
. With this setting, if the
Setting up Speed Dialing
(for Paper Faxes Only)
The speed dialing feature allows you to store frequently used fax
numbers (either to individuals or groups) by assigning code numbers
to them and thus quickens the dialing process. You can only use
speed dial codes when sending a paper fax, using the front panel of
the fax machine to dial the code. To create entries for PC faxing
using Eclipse FAX SE, refer to chapter 3, "Using Phonebooks."
After storing a name, you can send your paper fax by pressing the
Speed Dial
OfficeJet, and entering the code number which corresponds to the
name.
The first 10 speed dial codes are automatically assigned to the 10
One-Touch buttons on the right of the HP OfficeJet front panel. Store
the 10 fax numbers you dial most frequently into speed dial codes 1
through 10. Then, just load your paper document and press the
appropriate One-Touch button, before pressing Start.
The group speed dial feature allows you to store selected speed dial
entries in groups. For example, you may want to create a group of
client or vendor speed dial numbers. You can have as many as five
groups of related fax numbers. After storing a number, you can send
a fax to that number by simply pressing the
on the front panel of the HP OfficeJet and entering the group code
(any number between 61 through 65). Your fax will be sent to every
person in that group.
button located on the left side of the front panel of the HP
Speed Dial
button located
When you've finished assigning names and fax numbers to the speed
OK
dial codes, click the
dialog box. You may also click the
box without saving your settings, o r the
this topic.
button to save your settings and close the
Cancel
button to close the dialog
Help
button to get help for
Storing Speed Dial Codes for Individuals
1.
2.
Choose
In the
OfficeJet Setup/Speed Dial Setup
Name
and
Fax Number
boxes, across from each code, type the
recipient's name (person or company name) and fax number. Use the
Tab key to move from one column to the other. (Be sure to include
any necessary prefixes; for example, 1 for long-distance numbers.)
Special
CharactersUse in Fax Numbers
asterisk (*)If the Dialing M ode is set to pulse, adding the asterisk switches the dialing
mode from pulse to tone. If the Dialing Mode is set to tone, the asterisk
causes a "*" tone to be emitted. (In Eclipse FAX SE only, a capitalTcan
be used instead of an asterisk.)
pound or number
sign (#)
hyphen (-)Inserts a 2-second pause in the fax number when you need to wait for an
space or blankSpaces and blanks are ignored.
If the Dialing Mode is set to tone, a pound or number sign causes a "#"
tone to be emitted. If the Dialing Mode is set to pulse, this character is
ignored.
access tone or when using a credit card. For example, placing "----"ina
speed dial number causes four pauses to occur. (In Eclipse FAX SE only, a
comma (,) can be used instead of a hyphen.
.
3.
Click the
button to save your settings and close the dialog box.
OK
To delete an entry, highlight the name by clicking it, and press the
Delete key on your keyboard.
To print a report showing all the information you have stored in speed
dial codes, click the
Print Speed Dial Report
button at the bottom of
the dialog box.
Storing Speed Dial Codes for Groups
1.
2.
Speed Dial Setup
Select
Click the
Group Dial Setup
Setup dialog box.
from the
OfficeJet Setup
menu.
button at the bottom of the Speed Dial
3.
The first time you open this dialog box, Code 61 will be displayed in
Group Code
the
box. To select the next code, click on the arrow to the
right of this code.
4.
In the
Group Name
box type a name for the group of related names
(for example, Clients).
5.
Next, highlight each name that you want to add to this group and
click the
from the group by highlighting it and clicking the
Group
Add to Group
button. If you add a name by mistake, delete it
Remove from
button. (Note, you cannot add names by typing them in; you
can only select from the list of individuals you entered previously.)
6.
Click the
OK
button to save your settings and close the dialog box.
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