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User Guide
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© Copyright 2019 HP Development Company,
L.P.
HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select User Guides.
First Edition: April 2019
Document Part Number: L58984–002
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About this guide
This guide provides technical specications and information about monitor features, setting up the monitor,
and using the software. Depending on the model, your monitor may not have all the features included in this
guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
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iv About this guide
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Table of contents
1 Getting Started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Product features and components ........................................................................................................................ 2
Features ............................................................................................................................................... 2
Front components ............................................................................................................................... 3
Rear components ................................................................................................................................ 4
Setting up the monitor .......................................................................................................................................... 5
Attaching the monitor stand ............................................................................................................... 5
Connecting the cables ......................................................................................................................... 6
Adjusting the monitor ......................................................................................................................... 8
Turning on the monitor ....................................................................................................................... 9
HP watermark and image retention policy ....................................................................................... 10
Installing a security cable .................................................................................................................................... 10
2 Using the monitor ........................................................................................................................................ 11
Software and utilities .......................................................................................................................................... 11
The Information le ............................................................................................................................................. 11
The Image Color Matching le ............................................................................................................................. 11
Using the OSD menu ............................................................................................................................................ 12
Using the function buttons .................................................................................................................................. 13
Reassigning the function buttons ....................................................................................................................... 13
Adjusting blue light output (select products only) .............................................................................................. 13
Using Auto-Sleep Mode ....................................................................................................................................... 14
3 Support and troubleshooting ........................................................................................................................ 15
Solving common issues ....................................................................................................................................... 15
Button lockouts ................................................................................................................................................... 16
Contacting support .............................................................................................................................................. 16
Preparing to call technical support ..................................................................................................................... 16
Locating the serial number and product number ............................................................................................... 16
4 Maintaining the monitor .............................................................................................................................. 17
Maintenance guidelines ....................................................................................................................................... 17
Cleaning the monitor ......................................................................................................................... 17
Shipping the monitor ......................................................................................................................... 18
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Appendix A Technical specications ................................................................................................................. 19
27–inch model specications .............................................................................................................................. 19
Preset display resolutions ................................................................................................................................... 20
High-denition video formats ............................................................................................................................. 21
Power supply specication .................................................................................................................................. 21
Energy saver feature ........................................................................................................................................... 21
Appendix B Accessibility ................................................................................................................................. 22
Accessibility ......................................................................................................................................................... 22
Finding the technology tools you need ............................................................................................ 22
Our commitment ............................................................................................................................... 22
International Association of Accessibility Professionals (IAAP) ....................................................... 22
Finding the best assistive technology .............................................................................................. 23
Assessing your needs ..................................................................................................... 23
Accessibility for HP products .......................................................................................... 23
Standards and legislation .................................................................................................................................... 24
Standards .......................................................................................................................................... 24
Mandate 376 – EN 301 549 ............................................................................................ 24
Web Content Accessibility Guidelines (WCAG) ................................................................ 24
Legislation and regulations .............................................................................................................. 24
United States ................................................................................................................... 25
21st Century Communications and Video Accessibility Act (CVAA) ............................... 25
Canada ............................................................................................................................. 25
Europe ............................................................................................................................. 26
United Kingdom .............................................................................................................. 26
Australia .......................................................................................................................... 26
Worldwide ....................................................................................................................... 26
Useful accessibility resources and links .............................................................................................................. 27
Organizations .................................................................................................................................... 27
Educational institutions .................................................................................................................... 27
Other disability resources ................................................................................................................. 27
HP links .............................................................................................................................................. 27
Contacting support .............................................................................................................................................. 28
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1 Getting Started
Important safety information
An AC adapter and AC power cord may be included with the monitor. If another cord is used, use only a power
source and connection appropriate for this monitor. For information about the correct AC power cord set to
use with the monitor, refer to the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If the power cord has a 3-pin attachment plug, plug the cord into a grounded (earthed) 3-pin outlet. Do not
disable the power cord grounding pin, it is an important safety feature.
When unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Care should be taken to route all cords and
cables connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the Web at http://www.hp.com/ergo.
Product Notices provided in your documentation kit.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
Important safety information 1
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Product features and components
Features
NOTE: Depending on the model, your monitor might not have all the features listed below.
The monitor features may include the following:
● 68.47 cm (27 in) diagonal viewable area with 3840 × 2160 resolution, plus full-screen support for lower
resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
● Liquid crystal display (LCD) with active matrix and in-plane switching (IPS)
● Wide color gamut to provide coverage of sRGB color spaces
● Nonglare panel with an LED backlight
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
● Tilt, height, and swivel adjustment capabilities
● One DisplayPort video input
● Two High-Denition Multimedia Interface (HDMI) video inputs
● Four OSD buttons, three that can be recongured to quickly allow selection of the most commonly used
operations
● Plug and Play capability if supported by your operating system
● Security cable slot on the rear of the monitor for an optional security cable
● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
● HP Display Assistant software for adjusting monitor settings and enabling theft deterrence features
● Energy saver feature to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation
kit. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to nd your
product. Then select User Guides.
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Front components
Table 1-1 Front components
Component Description
(1) Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu.
(2) OSD buttons (assignable) When the OSD menu is open, press the buttons to navigate through the menu. The
When the OSD menu is open, the light turns on.
function light icons indicate the default button functions. For a description of these
functions, see Using the function buttons on page 13.
You can reassign the function buttons to quickly select the most commonly used
operations. See Reassigning the function buttons on page 13.
(3) Power button Turns the monitor on or o.
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Rear components
Table 1-2 Rear components
Component Function
1 HDMI ports (2) Connect HDMI cables to the HDMI connectors on source devices.
2 DisplayPort connector Connects a DisplayPort cable to the DisplayPort connector on the source device.
3 Power connector Connects an AC adapter.
4 Security cable slot Connects an optional security cable.
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Setting up the monitor
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the Web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the
panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will
not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and prevent damage to the
control buttons, position the monitor facedown on a at surface covered with protective sheet foam or a
nonabrasive cloth.
Attaching the monitor stand
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause
interfering reections.
1. Position the monitor head facedown on a at surface covered by a protective sheet made of foam or a
clean, dry cloth.
2. Slide the connector on the stand’s arm onto the connector on the back of the monitor head. The stand’s
arm clicks into place when attached.
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3. Attach the stand’s neck to the base (1) with the arrows (2) on the bottom of the base and neck aligned,
rotate the base (3) to the left, and then secure the base to the neck with the two thumbscrews (4).
Connecting the cables
NOTE: Depending on the model, the monitor may be capable of supporting HDMI or DisplayPort inputs. The
video mode is determined by the video cable used. The monitor will automatically determine which inputs
have valid video signals. The inputs can be selected through the OSD menu. The monitor ships with select
cables. Not all cables shown in this section are included with the monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect a video cable.
NOTE: The monitor automatically determines which inputs have valid video signals. To select an input,
press the Menu button to access the OSD menu and then select Input.
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to
the HDMI port on the source device.
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● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and
the other end to the DisplayPort connector on the source device.
3. Connect one end of the power cord to the AC adapter (1) and the other end to the AC outlet (2). Then
connect the AC adapter to the monitor (3).
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power cord
from the AC outlet, grasp the cord by the plug.
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Adjusting the monitor
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the Web at http://www.hp.com/ergo.
1. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top
bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned
low and reclined may be more comfortable for users with corrective lenses. The monitor should be
repositioned as you adjust your working posture throughout the work day.
2. Tilt the monitor head forward or backward to set it to a comfortable eye level.
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3. Swivel the monitor head to the left or right for the best viewing angle.
Turning on the monitor
IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on the
screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen saver
application or turn o the monitor when it will not be in use for a prolonged period of time. Image retention is
a condition that may occur on all LCD screens. Burn-in damage on the monitor is not covered under the HP
warranty.
NOTE: If pressing the power button has no eect, the Power Button Lockout feature may be enabled. To
disable this feature, press and hold the monitor power button for 10 seconds.
NOTE: You can disable the power light in the OSD menu. Press the Menu button to open the OSD, and then
select Power, select Power LED, and then select O.
▲ Press the power button on the monitor to turn it on.
When the monitor is rst turned on, a monitor status message displays for ve seconds. The message shows
which input is the current active signal, the status of the auto-switch source setting (On or O; default setting
is On), the current preset display resolution, and the recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the monitor.
Setting up the monitor 9
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HP watermark and image retention policy
The IPS monitor models are designed with IPS (In-Plane Switching) display technology, which provides ultrawide viewing angles and advanced image quality. IPS monitors are suitable for a wide variety of advanced
image quality applications. This panel technology, however, is not suitable for applications that exhibit static,
stationary, or xed images for long periods of time without the use of screen savers. These types of
applications may include camera surveillance, video games, marketing logos, and templates. Static images
may cause image retention damage that could look like stains or watermarks on the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty.
To avoid image retention damage, always turn o the monitor when it is not in use or use the power
management setting, if supported on your system, to turn
Installing a security cable
You can secure the monitor to a xed object with an optional security cable available from HP. Use the key
provided to attach and remove the lock.
o the monitor when the system is idle.
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2 Using the monitor
Software and utilities
You can download and install the following les from http://www.hp.com/support.
● INF (Information) le
● ICM (Image Color Matching) les
● HP Display Assistant: Adjusts the monitor settings and enables theft deterrence features
To download the les:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search eld and follow the on-screen instructions.
The Information le
The INF le denes monitor resources used by Windows® operating systems to ensure monitor compatibility
with the computer’s graphics adapter.
This monitor is Windows Plug and Play-compatible and the monitor will work correctly without installing the
INF le. Monitor Plug and Play-compatibility requires that the computer’s graphic card is VESA DDC2
compliant and that the monitor connects directly to the graphics card. Plug and Play does not work through
separate BNC-type connectors or through distribution buers/boxes.
The Image Color Matching le
The ICM les are data les that are used in conjunction with graphics programs to provide consistent color
matching from monitor screen to printer, or from scanner to monitor screen. This le is activated from within
graphics programs that support this feature.
NOTE: The ICM color prole is written in accordance with the International Color Consortium (ICC) Prole
Format specication.
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Using the OSD menu
Use the OSD menu to adjust the screen image based on your viewing preferences. You can access and make
adjustments in the OSD using the buttons at the bottom of the monitor's front bezel.
To access the OSD menu and make adjustments, do the following:
1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the Menu button.
3. Use the three function buttons to navigate, select, and adjust the menu choices. The on-screen button
labels vary depending on which menu or submenu is active.
The following table lists possible menu selections in the OSD main menu.
Table 2-1 OSD menu options and descriptions (select products only)
Main menu Description
Brightness Adjusts the brightness level of the screen. The factory default is 90.
Contrast Adjusts the contrast level of the screen. The factory default is 80.
Color Selects and adjusts the screen color.
Input Selects the video input signal.
Image Adjusts the screen image.
Power Adjusts the power settings.
Menu Adjusts the on-screen display (OSD) and function button controls.
Management Adjusts the DDC/CI settings, selects the language in which the OSD menu is displayed (the factory default
is English), and returns all OSD menu settings to the factory default settings.
Language Selects the language.
Information Selects and displays important information about the monitor.
Exit Exits the OSD menu screen.
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Using the function buttons
Pressing one of the function buttons activates the buttons and lights the icons above the buttons.
NOTE: The actions of the function buttons vary among monitor models.
For information about changing the function of the buttons, see Reassigning the function buttons
on page 13.
Table 2-2 Button names and descriptions
Button Icon Description
(1) Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD
menu.
(2) Brightness button
Assignable function
button
(3) Viewing Modes
button
Assignable function
button
(4) Next Active Input
button
Assignable function
button
Opens the Brightness menu where you can adjust the monitor screen brightness.
Opens the Viewing Modes menu where you can adjust the monitor screen to a
comfortable viewing light or select a preset view mode.
Switches the monitor’s input source to the next active input.
Reassigning the function buttons
You can change the assignable function buttons from their default values so that when the buttons are
activated you can quickly access commonly used menu items. You cannot reassign the Menu button.
To reassign the function buttons:
1. Press the Menu button to open the OSD menu.
2. Select Menu, select Assign Buttons, and then select one of the available options for the button you
want to assign.
NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at
http://www.hp.com/go/sml.
Adjusting blue light output (select products only)
Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This monitor
allows you to select a setting to reduce blue light output and create a more relaxing and less stimulating
image while you read content on the screen.
To adjust the blue light output from the monitor:
1. Press one of the OSD buttons to activate the buttons, and then press the Menu button to open the OSD.
Select Color Control and Viewing Mode.
2. Select your desired setting:
Using the function buttons 13
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● Low Blue Light: TUV certied. Reduces blue light for improved eye comfort.
● Reading: Optimizes blue light and brightness for indoor viewing.
● Night: Adjusts to the lowest blue light and reduces the impact on sleep.
3. Select Save and Return to save your setting and close the menu. Select Cancel if you don’t want to save
the setting.
4. In the Main menu, select Exit.
Using Auto-Sleep Mode
The monitor supports an OSD option called Auto-Sleep Mode that allows you to enable or disable a reduced
power state for the monitor. When Auto-Sleep Mode is enabled (enabled by default), the monitor enters a
reduced power state when the computer signals low power mode (absence of either horizontal or vertical
sync signal).
Upon entering this reduced power state (sleep mode), the monitor screen is blanked, the backlight is turned
o, and the power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power
state. The monitor will wake from sleep mode when the computer sends an active signal to the monitor (for
example, if you activate the mouse or keyboard).
To disable Auto-Sleep Mode in the OSD:
1. Press the Menu button to open the OSD.
2. In the OSD, select Power.
3. Select Auto-Sleep Mode, and then select O.
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3 Support and troubleshooting
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended solutions.
Table 3-1 Common issues and solutions
Issue Possible cause Solution
Screen is blank or video is
ashing.
Monitor is o. Press the monitor power button.
Video cable is improperly connected. Connect the video cable properly. For more information, see
System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to
Video card is incompatible. Open the OSD menu and select the Input menu. Set Auto-
Image appears blurred,
indistinct, or too dark.
“Check Video Cable” is
displayed on the screen.
“Input Signal Out of Range” is
displayed on screen.
Power cord is disconnected. Connect the power cord.
NOTE: If pressing the power button has no eect, press and
hold the power button for 10 seconds to disable the Power
Button Lockout feature.
Connecting the cables on page 6.
inactivate the screen blanking utility.
Switch Input to O and manually select the input.
or
Replace the video card or connect the video cable to one of
the computer’s on-board video sources.
Brightness setting is too low. Open the OSD menu and select Brightness to adjust the
brightness scale as needed.
Monitor video cable is disconnected. Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is o
while connecting the video cable.
Video resolution and/or refresh rate
are set higher than the monitor
supports.
Change the settings to a supported setting (see Preset display
resolutions on page 20).
The monitor does not enter
into a low-power sleep state.
“OSD Lockout” is displayed. The monitor's OSD Lockout function
“Power Button Lockout” is
displayed.
The monitor's power saving control is
disabled.
is enabled.
The monitor's Power Button Lockout
feature is enabled.
Open the OSD menu and select Power, select Auto-Sleep
Mode, and then set auto-sleep to On.
Press and hold the Menu button for 10 seconds to disable the
OSD Lockout function.
Press and hold the Power button for 10 seconds to unlock the
power button function.
Solving common issues 15
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Button lockouts
Holding down the power button or Menu button for ten seconds disables that button. You can re-enable the
button by holding the button down again for ten seconds. The button lockout function is available only when
the monitor is on, an active signal is displayed, and the OSD menu is closed.
Contacting support
To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more
information about your product, including links to discussion forums and instructions on troubleshooting. You
can also
nd information about how to contact HP and open a support case.
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
● Monitor model number
● Monitor serial number
● Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware conguration
● Name and version of the hardware and software you are using
Locating the serial number and product number
The serial number and product number are located on a label under the front bezel of the monitor head. You
might need these numbers when contacting HP about the monitor.
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4 Maintaining the monitor
Maintenance guidelines
To enhance the performance and extend the life of the monitor:
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the label/back
plate of the monitor.
● Be sure that the total ampere rating of the products connected to the outlet does not exceed the current
rating of the AC outlet and that the total ampere rating of the products connected to the cord does not
exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for
each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
● Turn the monitor o when it is not in use and use a screen saver program. Doing this can substantially
increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
● Never block the slots and openings of the cabinet or push objects into them. These openings provide
ventilation.
● Do not drop the monitor or place it on an unstable surface.
● Do not allow anything to rest on the AC power cord. Do not walk on the cord.
● Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
1. Turn o the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
4. For more diicult cleaning situations, use a 50/50 mix of water and isopropyl alcohol.
IMPORTANT: Do not use cleaners that contain any petroleum-based materials such as benzene,
thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals may damage
the monitor.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.
Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the
electronics. The cloth should be moist, but not wet. Water dripping into the ventilation openings or other
points of entry can cause damage to the monitor. Allow the monitor to air-dry before use.
Maintenance guidelines 17
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Shipping the monitor
Keep the original packing box in a storage area. You may need it later if you ship the monitor or move.
18 Chapter 4 Maintaining the monitor
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A Technical specications
NOTE: All specications represent the typical specications provided by HP component manufacturers;
actual performance may vary either higher or lower.
For the latest specications or additional specications on this product, go to http://www.hp.com/go/
quickspecs/ and search for your specic monitor model to nd the model-specic QuickSpecs.
27–inch model specications
Table A-1 27–inch model specications
Specication Measurement
Display, wide-screen
Type
Viewable image size 68.47 cm, diagonal 27.0 in, diagonal
Height adjustment 34.8 to 134.8 mm 1.37 to 5.31 in
Tilt –5° to 16°
Weight
Without stand
With stand
Dimensions (without stand)
Height
Depth
Width
Maximum graphic resolution 3840 × 2160 (4k UHD)
Optimum graphic resolution 3840 × 2160 (4k UHD)
Static contrast ratio 1000:1 static
Dot pitch 0.1554 (H) × 0.1554 (V) mm
Pixels per inch 163 PPI
68.47 cm
IPS
3.5 kg
4.8 kg
36.65 cm
4.02 cm
61.36 cm
27.0 in
7.7 lbs.
10.6 lbs.
14.43 in.
1.58 in.
24.16 in.
Horizontal frequency 31 kHz to 135 kHz
Vertical refresh rate 40 Hz to 60 Hz
Environmental requirements
Temperature
Operating temperature
Storage temperature
Relative humidity
Altitude
5°C to 35°C
–20°C to 60°C
20% to 80%
27–inch model specications 19
41°F to 95°F
–4°F to 140°F
Page 26
Table A-1 27–inch model specications (continued)
Specication Measurement
Operating
Storage
Power source 100 V ac to 240 V ac 50/60 Hz
Measured power consumption
Full power
Typical settings
Sleep
O
Input terminals Two HDMI ports and one DisplayPort connector
Preset display resolutions
The display resolutions listed below are the most commonly used modes and are set as factory defaults. This
monitor automatically recognizes these preset modes, and they will appear properly sized and centered on
the screen.
Table
A-2 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
0 m to 5,000 m
0 m to 12,192 m
42 W
38 W
<0.5 W
<0.3 W
0 ft to 16,400 ft
0 ft to 40,000 ft
1 640 × 480 31.469 59.940
2 800 × 600 37.879 60.317
3 1024 × 768 31.469 59.940
4 1280 × 720 45.000 60.000
5 1280 × 800 49.702 59.810
6 1280 × 1024 63.981 60.000
7 1366 × 768 47.712 59.790
8 1440 × 900 55.468 59.900
9 1600 × 900 60.000 60.000
10 1680 × 1050 65.290 59.954
11 1920 × 1080 67.500 60.000
12 1920 × 1200 74.038 59.950
13 1920 × 1200 74.556 59.885
14 2560 × 1440 88.787 59.951
15 2560 × 1600 98.713 59.972
16 3840 × 2160 133.313 59.997
20 Appendix A Technical specications
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High-denition video formats
Table A-3 High-denition video formats
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.94
2 576p 720 × 576 31.250 50.00
3 720p50 1280 × 720 37.500 50.00
4 720p60 1280 × 720 45.000 60.00
5 1080p50 1920 × 1080 56.250 50.00
6 1080p60 1920 × 1080 67.500 60.00
7 2160p24 3840 × 2160 54.000 24.00
8 2160p25 3840 × 2160 56.250 25.00
9 2160p30 3840 × 2160 67.500 30.00
10 2160p50 3840 × 2160 112.500 50.00
11 2160p60 3840 × 2160 135.000 60.00
Power supply specication
Table
A-4 Power supply specication
Manufacturer Model number Power supply rating
Delta TPN-DA16 19.5 V / 2.31 A- 45 W
Energy saver feature
The monitor supports a reduced power state. The reduced power state is initiated if the monitor detects the
absence of either the horizontal sync signal or the vertical sync signal. Upon detecting the absence of these
signals, the monitor screen is blanked, the backlight is turned o, and the power light turns amber. When the
monitor is in the reduced power state, the monitor uses <0.5 watts of power. There is a brief warm-up period
before the monitor returns to its normal operating state.
See the computer manual for instructions on setting the energy saver mode (sometimes called power
management feature).
NOTE: The above power saver feature works only when the monitor is connected to a computer that has
energy saver features.
By selecting the settings in the monitor Sleep Timer utility, you can also program the monitor to initiate the
reduced power state at a predetermined time. When the monitor Sleep Timer utility initiates the reduced
power state, the power light blinks amber.
High-denition video formats 21
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B Accessibility
Accessibility
HP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reected in
everything we do. Here are some examples of how we are putting dierences to work to create an inclusive
environment focused on connecting people to the power of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology helps increase, maintain, and
improve the functional capabilities of electronic and information technology. For more information, see
Finding the best assistive technology on page 23.
Our commitment
HP is committed to providing products and services that are accessible for people with disabilities. This
commitment supports our company's diversity objectives and helps us ensure that the benets of technology
are available to all.
Our accessibility goal is to design, produce, and market products and services that can be eectively used by
everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive
devices.
To achieve our goal, this Accessibility Policy establishes seven key objectives to guide our actions as a
company. All HP managers and employees are expected to support these objectives and their implementation
in accordance with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within our company, and provide our employees with
the training they need to design, produce, market, and deliver accessible products and services.
● Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
● Involve people with disabilities in the development of accessibility guidelines, and in the design and
testing of products and services.
● Document accessibility features and make information about our products and services publicly
available in an accessible form.
● Establish relationships with leading assistive technology and solution providers.
● Support internal and external research and development that will improve assistive technology relevant
to our products and services.
● Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-prot association focused on advancing the accessibility profession through networking,
education, and certication. The objective is to help accessibility professionals develop and advance their
careers and to better enable organizations to integrate accessibility into their products and infrastructure.
22 Appendix B Accessibility
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HP is a founding member, and we joined to participate with other organizations to advance the eld of
accessibility. This commitment supports our company’s accessibility goal of designing, producing, and
marketing products and services that can be eectively used by people with disabilities.
IAAP will make our profession strong by globally connecting individuals, students, and organizations to learn
from one another. If you are interested in learning more, go to http://www.accessibilityassociation.org to join
the online community, sign up for newsletters, and learn about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing accessibility
awareness within HP and with our customers and partners. Whether it’s large fonts that are easy on the eyes,
voice recognition that lets you give your hands a rest, or any other assistive technology to help with your
specic situation—a variety of assistive technologies make HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase, maintain,
and improve the functional capabilities of electronic and information technology.
You may choose from many AT products. Your AT assessment should allow you to evaluate several products,
answer your questions, and facilitate your selection of the best solution for your situation. You will nd that
professionals qualied to do AT assessments come from many elds, including those licensed or certied in
physical therapy, occupational therapy, speech/language pathology, and other areas of expertise. Others,
while not certied or licensed, may also provide evaluation information. You will want to ask about the
individual's experience, expertise, and fees to determine if they are appropriate for your needs.
Accessibility for HP products
The following links provide information on accessibility features and assistive technology, if applicable,
included in various HP products. These resources will help you select the specic assistive technology
features and product(s) most appropriate for your situation.
● HP Elite x3–Accessibility Options (Windows 10 Mobile)
● HP PCs–Windows 7 Accessibility Options
● HP PCs–Windows 8 Accessibility Options
● HP PC’s–Windows 10 Accessibility Options
● HP Slate 7 Tablets–Enabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean)
● HP SlateBook PCs–Enabling Accessibility Features (Android 4.3, 4.2/Jelly Bean)
● HP Chromebook PCs–Enabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome
OS)
● HP Shopping–peripherals for HP products
If you need additional support with the accessibility features on your HP product, see Contacting support
on page 28.
Additional links to external partners and suppliers that may provide additional assistance:
● Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Oice)
● Google Products accessibility information (Android, Chrome, Google Apps)
Accessibility 23
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● Assistive Technologies sorted by impairment type
● Assistive Technologies sorted by product type
● Assistive Technology vendors with product descriptions
● Assistive Technology Industry Association (ATIA)
Standards and legislation
Standards
Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to
address access to information and communication technology (ICT) for people with physical, sensory, or
cognitive disabilities. The standards contain technical criteria specic to various types of technologies, as well
as performance-based requirements which focus on functional capabilities of covered products. Specic
criteria cover software applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multi-media, and self-contained closed products.
Mandate 376 – EN 301 549
The EN 301 549 standard was created by the European Union within Mandate 376 as the basis for an online
toolkit for public procurement of ICT products. The standard
requirements applicable to ICT products and services, together with a description of the test procedures and
evaluation methodology for each accessibility requirement.
species the functional accessibility
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps web
designers and developers create sites that better meet the needs of people with disabilities or age-related
limitations. WCAG advances accessibility across the full range of web content (text, images, audio, and video)
and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web
developers exibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG 2.0
provides characteristics of accessible content:
● Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability of
presentation, and color contrast)
● Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
● Understandable (by addressing readability, predictability, and input assistance)
● Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance. This section
provides links to information on key legislation, regulations, and standards.
● United States
● Canada
● Europe
24 Appendix B Accessibility
Page 31
● United Kingdom
● Australia
● Worldwide
United States
Section 508 of the Rehabilitation Act species that agencies must identify which standards apply to the
procurement of ICT, perform market research to determine the availability of accessible products and
services, and document the results of their market research. The following resources provide assistance in
meeting Section 508 requirements:
● www.section508.gov
● Buy Accessible
The U.S. Access Board is currently updating the Section 508 standards. This eort will address new
technologies and other areas where the standards need to be modied. For more information, go to Section
508 Refresh.
Section 255 of the Telecommunications Act requires telecommunications products and services to be
accessible to people with disabilities. FCC rules cover all hardware and software telephone network
equipment and telecommunications equipment used in the home or oice. Such equipment includes
telephones, wireless handsets, fax machines, answering machines, and pagers. FCC rules also cover basic and
special telecommunications services, including regular telephone calls, call waiting, speed dialing, call
forwarding, computer-provided directory assistance, call monitoring, caller identication, call tracing, and
repeat dialing, as well as voice mail and interactive voice response systems that provide callers with menus of
choices. For more information, go to Federal Communication Commission Section 255 information.
21st Century Communications and Video Accessibility Act (CVAA)
The CVAA updates federal communications law to increase the access of persons with disabilities to modern
communications, updating accessibility laws enacted in the 1980s and 1990s to include new digital,
broadband, and mobile innovations. Regulations are enforced by the FCC and documented as 47 CFR Part 14
and Part 79.
● FCC Guide on the CVAA
Other U.S. legislation and initiatives
● Americans with Disabilities Act (ADA), Telecommunications Act, the Rehabilitation Act and others
Canada
The Accessibility for Ontarians with Disabilities Act was established to develop and implement accessibility
standards to make goods, services, and facilities accessible to Ontarians with disabilities and to provide for
the involvement of persons with disabilities in the development of the accessibility standards. The rst
standard of the AODA is the customer service standard; however, standards for transportation, employment,
and information and communication are also being developed. The AODA applies to the Government of
Ontario, the Legislative Assembly, every designated public sector organization, and to every other person or
organization that provides goods, services, or facilities to the public or other third parties and that has at
least one employee in Ontario; and accessibility measures must be implemented on or before January 1,
2025. For more information, go to Accessibility for Ontarians with Disability Act (AODA) .
Standards and legislation 25
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Europe
EU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility
requirements for public procurement of products and services in the ICT domain (European Commission
Mandate M 376, Phase 1)" has been released.
Background: The three European Standardization Organizations have set up two parallel project teams to
carry out the work specied in the European Commission "Mandate 376 to CEN, CENELEC and ETSI, in Support
of Accessibility Requirements for Public Procurement of Products and Services in the ICT Domain."
ETSI TC Human Factors Specialist Task Force 333 has developed ETSI DTR 102 612. Further details about the
work performed by STF333 (e.g., Terms of Reference,
the work, previous drafts, listing of comments received and means to contact the task force) can be found at
the Special Task Force 333.
The parts relating to the assessment of suitable testing and conformity schemes were carried out by a
parallel project, detailed in CEN BT/WG185/PT. For further information, go to the CEN project team website.
The two projects are closely coordinated.
● CEN project team
● European Commission mandate for e-accessibility (PDF 46KB)
● Commission takes low prole on e-accessibility
United Kingdom
The Disability Discrimination Act of 1995 (DDA) was enacted to ensure that websites are accessible to blind
and disabled users in the United Kingdom.
specication of the detailed work tasks, time plan for
● W3C UK Policies
Australia
The Australian government has announced their plan to implement Web Content Accessibility Guidelines 2.0.
All Australian government websites will require Level A compliance by 2012, and Double A by 2015. The new
standard replaces WCAG 1.0, which was introduced as a mandated requirement for agencies in 2000.
Worldwide
● JTC1 Special Working Group on Accessibility (SWG-A)
● G3ict: The Global Initiative for Inclusive ICT
● Italian accessibility legislation
● W3C Web Accessibility Initiative (WAI)
26 Appendix B Accessibility
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Useful accessibility resources and links
The following organizations may be good resources for information about disabilities and age-related
limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP
assumes no responsibility for information or contacts you may encounter on the Internet. Listing on this page
does not imply endorsement by HP.
Organizations
● American Association of People with Disabilities (AAPD)
● The Association of Assistive Technology Act Programs (ATAP)
● Hearing Loss Association of America (HLAA)
● Information Technology Technical Assistance and Training Center (ITTATC)
● Lighthouse International
● National Association of the Deaf
● National Federation of the Blind
● Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
● Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
● W3C Web Accessibility Initiative (WAI)
Educational institutions
● California State University, Northridge, Center on Disabilities (CSUN)
● University of Wisconsin - Madison, Trace Center
● University of Minnesota computer accommodations program
Other disability resources
● ADA (Americans with Disabilities Act) Technical Assistance Program
● Business & Disability network
● EnableMart
● European Disability Forum
● Job Accommodation Network
● Microsoft Enable
● U.S. Department of Justice - A Guide to disability rights Laws
HP links
Our contact webform
HP comfort and safety guide
HP public sector sales
Useful accessibility resources and links 27
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Contacting support
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing that have questions about technical support or accessibility
of HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
● Customers with other disabilities or age-related limitations who have questions about technical support
or accessibility of HP products, choose one of the following options:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
– Complete the Contact form for people with disabilities or age-related limitations.
28 Appendix B Accessibility
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