Hp 3390, 3392, 3055, 3050, 3052 User Manual
HP LaserJet 3050/3052/3055/3390/3392
All-in-One Software Technical Reference
HP LaserJet 3050/3052/3055/3390/3392
all-in-one
Software Technical Reference
Copyright
Trademarks
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information in this document is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 1, 04/2006
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Table of contents
1 Purpose and scope
Introduction.............................................................................................................................................1
HP LaserJet all-in-one product comparison...........................................................................................3
Printing-system software availability and fulfillment...............................................................................7
Documentation availability and localization............................................................................................9
2 Software description
Operating systems...............................................................................................................................16
Supported Windows operating systems..............................................................................16
Fully supported operating systems.....................................................................16
Print and scan driver supported operating systems............................................16
Windows system requirements............................................................................................16
Windows operating system requirements...........................................................16
Printing from other operating systems.................................................................................17
Software component information..........................................................................................................19
New HP LaserJet all-in-one software features....................................................................19
HP LaserJet all-in-one print-system software for Windows.................................................19
Software component comparison........................................................................................21
Software component availability..........................................................................................22
Software component localization.........................................................................................23
HP Extended Capabilities.....................................................................................................................30
Scanning software................................................................................................................................31
Scanning methods...............................................................................................................31
HP LaserJet Scan software.................................................................................................32
E-mail..................................................................................................................37
Scan settings.......................................................................................................37
Scan drivers.........................................................................................................................39
TWAIN driver.......................................................................................................39
TWAIN compatibility...........................................................................39
TWAIN-driver user interface...............................................................40
WIA driver...........................................................................................................41
Fax Setup Wizard.................................................................................................................................43
HP Send Fax software.........................................................................................................................51
Faxing to multiple recipients................................................................................................53
Creating a cover page.........................................................................................................54
Faxing without first printing and scanning the document.....................................................56
HP Embedded Web Server (EWS)......................................................................................................57
Status...................................................................................................................................58
Device Status......................................................................................................58
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Supplies Status (HP LaserJet 3390/3392 all-in-one only)...................................59
Device Configuration...........................................................................................59
Network Configuration.........................................................................................62
Print Info Pages...................................................................................................63
Event Log............................................................................................................64
System.................................................................................................................................64
Device Information..............................................................................................65
Paper Handling...................................................................................................66
Print Quality.........................................................................................................67
Paper Types........................................................................................................68
System Setup......................................................................................................69
Service................................................................................................................70
Print.....................................................................................................................................70
Printing................................................................................................................71
PCL5e.................................................................................................................72
PostScript............................................................................................................73
Fax.......................................................................................................................................73
Fax Receive........................................................................................................74
Fax Phone Book..................................................................................................75
Networking...........................................................................................................................75
IP Configuration..................................................................................................76
Advanced............................................................................................................77
Bonjour (Macintosh only)....................................................................................77
SNMP..................................................................................................................78
Network Configuration.........................................................................................78
Password............................................................................................................79
Available product configurations..........................................................................................................80
Software features by connection type..................................................................................80
Supported configurations.....................................................................................................81
Direct connection................................................................................................81
Network connection options................................................................................81
Local connection that uses Microsoft peer-to-peer networking
(Windows only)...................................................................................81
Networking requirements....................................................................82
Multitasking capabilities.......................................................................................................82
Differences between the network-connected and the direct-connected
configurations......................................................................................................................83
Supported third-party software.............................................................................................................84
Text-recognition software....................................................................................................84
About text-recognition reliability..........................................................................84
Other PC fax programs........................................................................................................84
3 HP traditional print drivers for Windows
HP Traditional PCL 6 Driver and HP Traditional PCL 5e Driver features (for Windows 98 SE and
Windows Me)........................................................................................................................................86
Access to print drivers.........................................................................................................86
Access to print drivers from software programs..................................................86
Access to print drivers in Windows 98 SE and Windows Me..............................86
Help system ........................................................................................................................87
What's this? Help................................................................................................87
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Context-sensitive Help........................................................................................87
Constraint messages..........................................................................................87
Bubble Help ........................................................................................................88
Finishing tab features..........................................................................................................90
Print Task Quick Sets..........................................................................................91
Default Print Settings..........................................................................91
User Guide Print Settings...................................................................91
Custom Print Task Quick Sets ...........................................................91
Document Options..............................................................................................91
Correct Order for Straight Paper Path ...............................................92
Print on Both Sides (Manually) ..........................................................92
Manually printing on both sides (HP LaserJet 3050/3052/3055 all-
in-one)................................................................................................92
Manually printing on both sides (HP LaserJet 3390/3392 all-in-
one)....................................................................................................93
Flip Pages Up.....................................................................................93
Booklet Printing..................................................................................94
Book and booklet printing...................................................................94
Pages per Sheet.................................................................................95
Document preview image....................................................................................96
Print Quality ........................................................................................................96
Current Setting...................................................................................97
Output Settings group box..................................................................97
Font Settings group box ....................................................................97
Effects tab features .............................................................................................................97
Print Task Quick Sets..........................................................................................98
Document preview image ...................................................................................98
Fit To Page..........................................................................................................99
Print Document On.............................................................................99
Scale to Fit..........................................................................................99
% of Normal Size ...............................................................................99
Watermarks.......................................................................................................100
Watermarks drop-down menu..........................................................100
First Page Only.................................................................................100
Edit....................................................................................................................101
Current Watermarks.........................................................................101
Watermark Message........................................................................102
Message Angle.................................................................................102
Document preview image.................................................................102
Font Attributes..................................................................................102
Default settings.................................................................................103
Paper tab features.............................................................................................................103
Print Task Quick Sets........................................................................................104
Paper Options...................................................................................................104
Size is...............................................................................................105
Source Is..........................................................................................106
Type is .............................................................................................106
Use Different Paper/Covers..............................................................107
First Page.........................................................................108
Front Cover......................................................................108
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Other Pages.....................................................................109
Last Page.........................................................................110
Back Cover.......................................................................111
Custom.............................................................................................112
Name................................................................................113
Save, Delete, or Rename.................................................113
Custom size (width and height controls) .........................114
Custom width and height control limits.............................115
Paper and envelope icons................................................115
Dynamic measurement units ...........................................115
Close................................................................................115
Document preview image..................................................................................116
Product image...................................................................................................116
Basics tab features ...........................................................................................................116
Print Task Quick Sets........................................................................................117
Copies...............................................................................................................117
Orientation.........................................................................................................118
Portrait..............................................................................................118
Landscape........................................................................................118
Rotate by 180 degrees.....................................................................118
Document preview image .................................................................................118
About.................................................................................................................118
Configure tab features.......................................................................................................119
Printer Model.....................................................................................................120
Paper Handling Options ...................................................................................121
Duplexing Unit..................................................................................121
Allow Manual Duplexing...................................................................121
Optional Paper Sources ..................................................................121
Other Options ...................................................................................................121
Allow Scaling from Large Paper.......................................................122
Fonts ................................................................................................122
Printer Memory ................................................................................123
Include Types in Application Source List selection...........................123
Printer image ....................................................................................................123
Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) ..............................124
HP postscript level 3 emulation support ...........................................................................124
Access to print-driver settings in Windows 98 SE and Windows Me.................................124
Paper ................................................................................................................................124
Paper size.........................................................................................................125
Layout...............................................................................................................126
Orientation.........................................................................................................126
Paper source.....................................................................................................126
Copies...............................................................................................................126
Custom..............................................................................................................126
Unprintable Area...............................................................................................126
More Options.....................................................................................................126
About.................................................................................................................126
Restore Defaults...............................................................................................126
Graphics............................................................................................................................126
Resolution.........................................................................................................127
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Halftoning..........................................................................................................127
Special..............................................................................................................127
Scaling..............................................................................................................128
Restore Defaults button....................................................................................128
Device Options..................................................................................................................128
Available printer memory (in KB)......................................................................128
Printer features..................................................................................................128
Restore Defaults button....................................................................................129
PostScript..........................................................................................................................129
PostScript output format....................................................................................129
PostScript header..............................................................................................130
Print PostScript error information......................................................................130
Advanced..........................................................................................................130
Restore Defaults...............................................................................................132
4 HP PCL 6, PCL 5, and PS emulation unidrivers for Windows
Introduction.........................................................................................................................................133
Access to drivers................................................................................................................................134
Printing Preferences driver tabs........................................................................................134
Properties driver tabs.........................................................................................................134
Help system .......................................................................................................................................135
What's this? Help...............................................................................................................135
Context-sensitive Help.......................................................................................................135
Constraint messages.........................................................................................................135
HP postscript level 3 emulation support ............................................................................................137
Advanced tab features ......................................................................................................................138
Paper/Output settings........................................................................................................139
Copy Count setting ...........................................................................................140
Graphic settings.................................................................................................................140
TrueType Font settings.....................................................................................140
Document Options.............................................................................................................140
Advanced Printing Features..............................................................................141
Print Optimizations (HP PCL 6 Unidriver only)..................................................141
PostScript Options (PS Emulation Unidriver only)............................................141
PostScript Output Option..................................................................142
TrueType Font Download option......................................................142
PostScript Language Level...............................................................143
Send PostScript Error Handler.........................................................143
Negative Output................................................................................143
Printer Features................................................................................................143
Print All Text as Black.......................................................................143
Send TrueType as Bitmap (HP PCL 6 Unidriver only) ....................143
REt (HP PCL 6 Unidriver only).........................................................143
Layout Options..................................................................................................144
Page Order.......................................................................................144
Paper/Quality tab features..................................................................................................................145
Print Task Quick Sets........................................................................................................146
Default Print Settings........................................................................................146
User Guide Print Settings .................................................................................146
Type new Quick Set name here........................................................................146
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Paper Options group box...................................................................................................147
Size is:...............................................................................................................147
Use Different Paper/Covers check box.............................................................148
Source Is: drop-down menu..............................................................................148
Type is: drop-down menu..................................................................................148
Use Different Paper/Covers options..................................................................149
Front Cover and Back Cover options...............................................150
First Page, Other Pages, and Last Page options.............................151
Document preview image..................................................................................................152
Print Quality group box......................................................................................................152
Effects tab features............................................................................................................................153
Print Task Quick Sets........................................................................................................154
Resizing Options group box...............................................................................................154
Actual Size setting.............................................................................................154
Print Document On setting ...............................................................................154
Scale to Fit option ............................................................................................154
% of Normal Size option ...................................................................................155
Document preview image..................................................................................................155
Watermarks group box......................................................................................................156
Current Watermarks..........................................................................................157
Watermark Message.........................................................................................157
Message Angle.................................................................................................157
Font Attributes...................................................................................................157
Name................................................................................................158
Color.................................................................................................158
Shading............................................................................................159
Size...................................................................................................159
Style..................................................................................................159
Default settings.................................................................................160
Finishing tab features.........................................................................................................................161
Print Task Quick Sets........................................................................................................162
Document Options.............................................................................................................162
Correct Order for Straight Paper Path check box.............................................162
Print on Both Sides (Manually) check box .......................................................162
Manually printing on both sides (HP LaserJet 3050/3052/3055 all-
in-one)..............................................................................................162
Manually printing on both sides (HP LaserJet 3390/3392 all-in-
one)..................................................................................................163
Flip Pages Up....................................................................................................163
Booklet layout....................................................................................................164
Book and booklet printing.................................................................164
Printing a Booklet.............................................................................164
Printing a book..................................................................................164
Pages per Sheet...............................................................................................164
Print Page Borders............................................................................................165
Page Order........................................................................................................165
Document preview image..................................................................................................166
Orientation group box........................................................................................................166
Portrait option button.........................................................................................166
Landscape option button...................................................................................166
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Rotate by 180 degrees check box.....................................................................166
Device Settings tab features..............................................................................................................167
Form to Tray Assignment..................................................................................................168
Font Substitution Table......................................................................................................169
Installable Options.............................................................................................................170
Tray 2................................................................................................................170
Allow Manual Duplexing....................................................................................170
Printer Memory..................................................................................................170
PostScript Passthrough (PS Emulation Unidriver only)....................................170
Additional Device Settings options (PS Emulation Unidriver only)....................................170
Available PostScript Memory............................................................................171
Output Protocol..................................................................................................................171
Send CTRL-D Before Each Job.........................................................................................171
Send CTRL-D After Each Job............................................................................................172
Convert Gray Text to PostScript Gray...............................................................................172
Convert Gray Graphics to PostScript Gray........................................................................172
Add Euro Currency Symbol to PostScript Fonts................................................................172
Job Timeout.......................................................................................................................172
Wait Timeout......................................................................................................................172
Minimum Font Size to Download as Outline......................................................................172
Maximum Font Size to Download as Outline.....................................................................172
About tab features..............................................................................................................................173
5 The HP ToolboxFX
Overview of the HP ToolboxFX..........................................................................................................176
Starting the HP ToolboxFX................................................................................................176
Structure............................................................................................................................177
Key features.......................................................................................................................................178
Receive faxes to this computer..........................................................................................178
Receive Alert messages for device events........................................................................179
The HP ToolboxFX folders.................................................................................................................182
Status folder.......................................................................................................................182
Alerts folder........................................................................................................................194
Fax folder...........................................................................................................................198
HP Device pop-up alert messages....................................................................180
System-tray icon alert.......................................................................................180
Desktop alert.....................................................................................................181
E-mail alert........................................................................................................181
Device Status....................................................................................................182
Supplies Status (HP LaserJet 3390/3392 all-in-one only).................................183
Device Configuration.........................................................................................184
Network Configuration.......................................................................................189
Print Info Pages.................................................................................................192
Event Log..........................................................................................................193
Set up Status Alerts..........................................................................................194
Set up E-mail Alerts..........................................................................................196
Fax Tasks..........................................................................................................198
Fax Phone Book................................................................................................199
Fax Send Log and Fax Receive Log.................................................................201
Fax Data Properties..........................................................................................204
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Help folder.........................................................................................................................204
Troubleshooting................................................................................................205
How do I...?.......................................................................................................207
Animated Demonstrations.................................................................................209
User Guide........................................................................................................210
Readme.............................................................................................................211
System Settings folder.......................................................................................................211
Device Information............................................................................................211
Paper Handling.................................................................................................212
Print Quality.......................................................................................................216
Paper Types......................................................................................................218
System Setup....................................................................................................220
Service..............................................................................................................221
Device Polling...................................................................................................222
Save/Restore Settings......................................................................................223
Print Settings folder...........................................................................................................224
Printing..............................................................................................................224
PCL5e...............................................................................................................225
PostScript..........................................................................................................226
Network Settings folder......................................................................................................227
IP Configuration................................................................................................228
Advanced..........................................................................................................229
SNMP................................................................................................................230
Network Configuration.......................................................................................232
Password..........................................................................................................234
Other screens.....................................................................................................................................236
About HP ToolboxFX dialog box........................................................................................236
HP Instant Support............................................................................................................236
Product Support.................................................................................................................237
Product Registration..........................................................................................................237
Supplies Ordering..............................................................................................................237
6 Installing Windows printing-system components
Installation overview...........................................................................................................................240
Installation options..............................................................................................................................242
Windows installation for direct connections.......................................................................242
Setting up Windows sharing (peer-to-peer networking)....................................242
Setting up the host computer running Windows 98 SE,
Windows Me, or Windows 2000.......................................................243
Setting up the host computer running Windows XP.........................243
Setting up client computers running Windows 98 SE,
Windows Me, or Windows 2000.......................................................243
Setting up client computers running Windows XP............................244
Windows Installation for computers on a network.............................................................244
Network setup...................................................................................................244
Windows installation instructions for networked computers..............................245
Installing the print driver only.............................................................................................245
Print driver installation for Windows 98 SE or Windows Me.............................245
Print-driver installation for Windows 2000, Windows XP, or
Windows Server 2003.......................................................................................246
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Hardware-first installation..................................................................................................246
Printing-system software installation..................................................................................................248
USB installation dialog box options for Windows...............................................................250
Network installation dialog box options for Windows.........................................................266
Uninstall..............................................................................................................................................284
Uninstall instructions for Windows.....................................................................................284
Uninstalling a Typical or Minimum installation..................................................284
Uninstalling an Add-Printer installation.............................................................286
Files and folders not removed and manual uninstall (Windows).......................................286
7 Macintosh software overview
Supported Macintosh operating systems...........................................................................................290
Supported e-mail programs................................................................................................................291
Software for Macintosh.......................................................................................................................292
Software components for Macintosh.................................................................................292
Software features not available on Macintosh operating systems.....................................293
Software component availability for Macintosh..................................................................293
Software component localization.......................................................................................294
Ordering software for Macintosh........................................................................................294
HP EWS Device Configuration..........................................................................................295
Access...............................................................................................................295
HP EWS Device Configuration screens............................................................295
System requirements for a direct connection (Macintosh).................................................................299
Installation overview...........................................................................................................................300
Installation options..............................................................................................................................301
Macintosh installation instructions for direct connections..................................................301
Macintosh installation instructions for networked computers.............................................301
Installation dialog-box options for Macintosh.....................................................................................303
HP LaserJet all-in-one uninstall instructions for Macintosh................................................................314
Using the HP LaserJet all-in-one software Uninstall component
(recommended)................................................................................284
Using the Windows Add or Remove Programs component.............284
Using the printing-system CD...........................................................285
Windows 98 SE or Windows Me......................................................286
Windows 2000 or Windows XP........................................................286
Status...............................................................................................296
System..............................................................................................296
Print..................................................................................................297
Fax....................................................................................................297
Networking........................................................................................297
8 Engineering details
Media attributes..................................................................................................................................316
Media sources and destinations........................................................................................316
Source commands.............................................................................................................317
Media types and sizes.......................................................................................................317
Media features and attributes............................................................................317
Custom media sizes..........................................................................................320
Media-type commands......................................................................................320
HP System Diagnostics......................................................................................................................321
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System...............................................................................................................................321
Devices..............................................................................................................................321
Applications.......................................................................................................................322
HP Applications.................................................................................................................323
Logging..............................................................................................................................323
Troubleshooting..................................................................................................................................325
Port communication...........................................................................................................325
Overview...........................................................................................................325
USB port connections.......................................................................................325
Device conflicts in Windows..............................................................................325
Opening the Windows Device Manager...........................................326
Check for device conflicts.................................................................326
Guidelines for troubleshooting and resolving device conflicts..........326
Installed Devices..............................................................................327
File to E-mail utility.............................................................................................................328
Standalone scrubber..........................................................................................................329
E-mail.................................................................................................................................329
HP LaserJet Scan..............................................................................................................329
Summary of HP ToolboxFX known issues.........................................................................................330
.NET Framework dependencies........................................................................................330
Device communication.......................................................................................................331
Obtaining debug information from HP ToolboxFX.............................................................332
USB drivers are unsigned .................................................................................................333
A need to enable or disable HP ToolboxFX arises............................................................333
Windows Readme..............................................................................................................................335
Introduction........................................................................................................................335
Purpose of this document.................................................................................335
Who needs this software?.................................................................................336
Overview of the printing-system components...................................................336
Late-breaking information..................................................................................................339
Known issues and workarounds.......................................................................339
Issues fixed.......................................................................................................342
Installation Instructions......................................................................................................342
Installation options............................................................................................342
Installing software on Windows 2000 and Windows XP...................................342
Installing software on Windows 98 SE and Windows Me.................................343
Uninstaller.........................................................................................................343
Technical assistance.........................................................................................................343
Customer support..............................................................................................344
Web...................................................................................................................344
HP software and support services — additional information.............................344
Legal statements...............................................................................................................344
Trademark notices............................................................................................344
Warranty and copyright.....................................................................................344
Index...................................................................................................................................................................345
xii ENWW
List of tables
Table 1-1 Software technical reference overview...........................................................................................1
Table 1-2 Features of the HP LaserJet all-in-one products.............................................................................3
Table 1-3 CD part numbers for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one printing-system
software...........................................................................................................................................7
Table 1-4 User documentation availability and localization.............................................................................9
Table 2-1 Software components for Windows...............................................................................................20
Table 2-2 Software component comparison..................................................................................................21
Table 2-3 Software component availability for the HP LaserJet 3050/3052/3055/3390/3392 all-in-
one................................................................................................................................................22
Table 2-4 Software component localization by language, A-K......................................................................23
Table 2-5 Software component localization by language, L-Z......................................................................25
Table 2-6 Examples of supported e-mail programs......................................................................................37
Table 2-7 Available scan settings..................................................................................................................37
Table 2-8 Software features by connection type...........................................................................................80
Table 2-9 Multitasking capabilities................................................................................................................82
Table 3-1 Bubble Help messages.................................................................................................................88
Table 3-2 Page orientation............................................................................................................................94
Table 3-3 Standard paper types and engine speeds..................................................................................106
Table 3-4 Name drop-down menu text strings ...........................................................................................114
Table 3-5 Custom media sizes ...................................................................................................................115
Table 3-6 Close dialog box text strings ......................................................................................................115
Table 4-1 Standard paper types and engine speeds..................................................................................149
Table 4-2 Watermark color values..............................................................................................................158
Table 4-3 Page orientation..........................................................................................................................163
Table 5-1 Alerts...........................................................................................................................................195
Table 5-2 Paper Handling options and settings..........................................................................................213
Table 5-3 Print Quality options and settings................................................................................................217
Table 5-4 Print mode settings and default fuser modes..............................................................................219
Table 5-5 Printing options and settings.......................................................................................................225
Table 5-6 Advanced Network Settings options and settings.......................................................................230
Table 7-1 Software components for Macintosh...........................................................................................292
Table 7-2 Software component availability for Macintosh...........................................................................294
Table 7-3 CD part numbers for the HP LaserJet all-in-one software..........................................................295
Table 8-1 HP LaserJet 3050 all-in-one media sources and destinations ...................................................316
Table 8-2 HP LaserJet 3052/3055 all-in-one media sources and destinations ..........................................316
Table 8-3 HP LaserJet 3390/3392 all-in-oneHP LaserJet 3052/3055 all-in-one media sources and
destinations ................................................................................................................................316
Table 8-4 Media-source commands ...........................................................................................................317
Table 8-5 Supported features and attributes, by driver...............................................................................317
Table 8-6 Supported media types...............................................................................................................319
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Table 8-7 Custom media sizes....................................................................................................................320
Table 8-8 Media-type commands................................................................................................................320
Table 8-9 Devices installed by the HP LaserJet 3050/3052/3055/3390/3392 all-in-one software in
Windows 2000 and Windows XP................................................................................................327
Table 8-10 Devices installed by the HP LaserJet 3050/3052/3055/3390/3392 all-in-one software in
Windows 98 SE and Windows Me..............................................................................................328
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List of figures
Figure 2-1 Welcome to the HP Product Survey Program screen...................................................................30
Figure 2-2 HP LaserJet Scan dialog box........................................................................................................33
Figure 2-3 HP LaserJet Scan dialog box........................................................................................................33
Figure 2-4 Scan Setup Options dialog box.....................................................................................................34
Figure 2-5 HP LaserJet Scan dialog box flowchart – 1 of 2...........................................................................35
Figure 2-6 HP LaserJet Scan dialog box flowchart – 2 of 2...........................................................................36
Figure 2-7 TWAIN-driver user interface..........................................................................................................40
Figure 2-8 Scan Preferences – Web Page Dialog..........................................................................................41
Figure 2-9 Fax Setup Utility – Welcome screen.............................................................................................43
Figure 2-10 Fax Setup Utility – Fax Setup: Dial prefix screen..........................................................................44
Figure 2-11 Fax Setup Utility – Fax Setup: Distinctive Ring screen.................................................................45
Figure 2-12 Fax Setup Utility – Fax Setup: Fax Line screen............................................................................46
Figure 2-13 Fax Setup Utility – Fax Identification: User Information screen....................................................47
Figure 2-14 Fax Setup Utility – Fax identification: Telephone number screen.................................................48
Figure 2-15 Fax Setup Utility – Fax identification: Shared telephone line screen............................................49
Figure 2-16 Fax Setup Utility – Fax identification: Manual answer mode screen.............................................49
Figure 2-17 HP LaserJet Send Fax dialog box – user interface.......................................................................51
Figure 2-18 HP LaserJet Send Fax dialog box – multiple recipients – keyboard.............................................53
Figure 2-19 HP LaserJet Send Fax dialog box – multiple recipients – Phone Book........................................54
Figure 2-20 HP LaserJet Send Fax dialog box – cover page...........................................................................55
Figure 2-21 Device Status screen....................................................................................................................58
Figure 2-22 Supplies Status screen.................................................................................................................59
Figure 2-23 Device configuration screen – 1 of 5.............................................................................................59
Figure 2-24 Device configuration screen – 2 of 5.............................................................................................60
Figure 2-25 Device configuration screen – 3 of 5.............................................................................................60
Figure 2-26 Device configuration screen – 4 of 5.............................................................................................61
Figure 2-27 Device configuration screen – 5 of 5.............................................................................................61
Figure 2-28 Network configuration screen – 1 of 2...........................................................................................62
Figure 2-29 Network configuration screen – 2 of 2...........................................................................................62
Figure 2-30 Print Info Pages screen.................................................................................................................63
Figure 2-31 Event log screen...........................................................................................................................64
Figure 2-32 Device Information screen............................................................................................................65
Figure 2-33 Paper Handling screen..................................................................................................................66
Figure 2-34 Print Quality screen.......................................................................................................................67
Figure 2-35 Paper Types screen......................................................................................................................68
Figure 2-36 System Setup screen....................................................................................................................69
Figure 2-37 Service screen..............................................................................................................................70
Figure 2-38 Printing screen..............................................................................................................................71
Figure 2-39 PCL5e screen...............................................................................................................................72
Figure 2-40 PostScript screen..........................................................................................................................73
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Figure 2-41 Fax Receive screen......................................................................................................................74
Figure 2-42 Fax Phone Book screen................................................................................................................75
Figure 2-43 IP Configuration screen.................................................................................................................76
Figure 2-44 Advanced screen..........................................................................................................................77
Figure 2-45 Bonjour screen..............................................................................................................................77
Figure 2-46 SNMP screen................................................................................................................................78
Figure 2-47 Network Configuration screen – 1 of 2..........................................................................................78
Figure 2-48 Network Configuration screen – 2 of 2..........................................................................................79
Figure 2-49 Password screen...........................................................................................................................79
Figure 3-1 A typical constraint message........................................................................................................87
Figure 3-2 A property page with a Bubble Help icon......................................................................................88
Figure 3-3 Finishing tab - HP Traditional PCL 6 Driver..................................................................................90
Figure 3-4 Document Options group box.......................................................................................................92
Figure 3-5 Page-order preview images .........................................................................................................95
Figure 3-6 Print Quality Details dialog box - HP Traditional PCL 6 Driver......................................................97
Figure 3-7 Effects tab - HP Traditional PCL 6 Driver......................................................................................98
Figure 3-8 Preview images - Legal on Letter; Scale to Fit off (left) and on (right)..........................................99
Figure 3-9 Watermark Details dialog box ....................................................................................................101
Figure 3-10 Paper tab - HP Traditional PCL 6 Driver.....................................................................................104
Figure 3-11 Paper Options group box (default)..............................................................................................105
Figure 3-12 First Page options ......................................................................................................................108
Figure 3-13 Front Cover options ....................................................................................................................109
Figure 3-14 Other Pages options...................................................................................................................110
Figure 3-15 Last Page options ......................................................................................................................110
Figure 3-16 Back Cover setting .....................................................................................................................111
Figure 3-17 Custom Paper Size dialog box ...................................................................................................112
Figure 3-18 Basics tab – HP Traditional PCL 6 Driver...................................................................................117
Figure 3-19 About This Driver dialog box.......................................................................................................119
Figure 3-20 Configure tab...............................................................................................................................120
Figure 3-21 More Configuration Options dialog box ......................................................................................121
Figure 3-22 Configure Font DIMMs dialog box...............................................................................................122
Figure 3-23 Paper tab - HP PS traditional driver............................................................................................125
Figure 3-24 Graphics tab................................................................................................................................127
Figure 3-25 Device Options tab......................................................................................................................128
Figure 3-26 PostScript tab .............................................................................................................................129
Figure 3-27 Advanced PostScript options......................................................................................................131
Figure 4-1 A typical constraint message......................................................................................................135
Figure 4-2 Advanced tab – HP PCL 6 Unidriver...........................................................................................138
Figure 4-3 Advanced tab – PS Emulation Unidriver.....................................................................................139
Figure 4-4 Advanced tab - PS Emulation Unidriver - PostScript Options.....................................................142
Figure 4-5 Paper/Quality tab........................................................................................................................145
Figure 4-6 Paper Options group box ...........................................................................................................147
Figure 4-7 Front Cover setting .....................................................................................................................150
Figure 4-8 First Page, Other Pages, and Last Page options .......................................................................151
Figure 4-9 Effects tab ..................................................................................................................................153
Figure 4-10 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) .......................................155
Figure 4-11 Watermark Details dialog box.....................................................................................................156
Figure 4-12 Finishing tab - HP PCL 6 Unidriver.............................................................................................161
Figure 4-13 Page-order preview images .......................................................................................................165
Figure 4-14 Device Settings tab - HP PCL 6 Unidriver...................................................................................167
xvi ENWW
Figure 4-15 Device Settings tab - PS Emulation Unidriver.............................................................................168
Figure 4-16 Font Substitution Table...............................................................................................................169
Figure 4-17 About tab.....................................................................................................................................173
Figure 5-1 HP ToolboxFX – Windows system tray icon...............................................................................176
Figure 5-2 HP ToolboxFX – Fax Received pop-up message.......................................................................179
Figure 5-3 HP Device Alert – CLOSE DOOR pop-up message...................................................................180
Figure 5-4 HP Device Alert – CLOSE DOOR System Tray and Desktop pop-up message.........................181
Figure 5-5 Device Status screen..................................................................................................................183
Figure 5-6 Supplies Status screen...............................................................................................................184
Figure 5-7 Device Configuration screen – 1 of 5..........................................................................................185
Figure 5-8 Device Configuration screen – 2 of 5..........................................................................................186
Figure 5-9 Device Configuration screen – 3 of 5..........................................................................................187
Figure 5-10 Device Configuration screen – 4 of 5..........................................................................................188
Figure 5-11 Device Configuration screen – 5 of 5..........................................................................................189
Figure 5-12 Network Configuration screen – 1 of 3........................................................................................190
Figure 5-13 Network Configuration screen – 2 of 3........................................................................................191
Figure 5-14 Network Configuration screen – 3 of 3........................................................................................191
Figure 5-15 Print Information Pages screen...................................................................................................193
Figure 5-16 Event Log screen........................................................................................................................194
Figure 5-17 Set up Status Alerts screen.........................................................................................................195
Figure 5-18 Set up E-mail Alerts screen – 1 of 3............................................................................................196
Figure 5-19 Set up E-mail Alerts screen – 2 of 3............................................................................................197
Figure 5-20 Set up E-mail Alerts screen – 3 of 3............................................................................................197
Figure 5-21 Fax Tasks screen........................................................................................................................199
Figure 5-22 Fax Phone Book screen..............................................................................................................200
Figure 5-23 Fax Send Log screen..................................................................................................................202
Figure 5-24 Fax Receive log screen...............................................................................................................203
Figure 5-25 Fax Data Properties screen........................................................................................................204
Figure 5-26 Troubleshooting sub-folder.........................................................................................................205
Figure 5-27 Troubleshooting – HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide.................206
Figure 5-28 How do I...? sub-folder................................................................................................................207
Figure 5-29 How do I... ? – HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide.......................208
Figure 5-30 Animated Demonstrations screen...............................................................................................209
Figure 5-31 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide...............................................210
Figure 5-32 HP LaserJet 3050/3052/3055/3390/3392 Readme.....................................................................211
Figure 5-33 Device Information screen..........................................................................................................212
Figure 5-34 Paper Handling screen................................................................................................................213
Figure 5-35 Print Quality screen.....................................................................................................................217
Figure 5-36 Paper Types screen....................................................................................................................218
Figure 5-37 System Setup screen..................................................................................................................220
Figure 5-38 Service screen............................................................................................................................222
Figure 5-39 Device Polling Settings screen....................................................................................................223
Figure 5-40 Save / Restore Settings screen...................................................................................................224
Figure 5-41 Printing screen............................................................................................................................225
Figure 5-42 PCL5e screen.............................................................................................................................226
Figure 5-43 PostScript screen........................................................................................................................227
Figure 5-44 IP Configuration screen...............................................................................................................228
Figure 5-45 Advanced Network Settings screen............................................................................................229
Figure 5-46 SNMP screen..............................................................................................................................231
Figure 5-47 Network Configuration screen – 1 of 3........................................................................................232
ENWW xvii
Figure 5-48 Network Configuration screen – 2 of 3........................................................................................233
Figure 5-49 Network Configuration screen – 3 of 3........................................................................................233
Figure 5-50 Password screen.........................................................................................................................234
Figure 5-51 About HP ToolboxFX dialog box.................................................................................................236
Figure 5-52 Product Registration screen........................................................................................................237
Figure 6-1 HP LaserJet 3050/3052/3055/3390/3392 all-in-one CD Browser screen...................................248
Figure 6-2 HP LaserJet 3050/3052/3055/3390/3392 all-in-one documentation...........................................249
Figure 6-3 HP LaserJet 3050/3052/3055/3390/3392 all-in-one Online Support...........................................250
Figure 6-4 USB install – Welcome to the Install Wizard dialog box..............................................................251
Figure 6-5 USB install – Sample screen showing current progress.............................................................252
Figure 6-6 USB install – Check for recommended installation updates (optional) dialog box......................252
Figure 6-7 USB install – Installation Options dialog box...............................................................................253
Figure 6-8 USB Install – sample System Requirements Results dialog box................................................254
Figure 6-9 USB install – License Agreement dialog box..............................................................................255
Figure 6-10 USB install – HP Extended Capabilities dialog box....................................................................255
Figure 6-11 USB install – Destination Folder dialog box................................................................................256
Figure 6-12 USB install – Ready to Install dialog box....................................................................................257
Figure 6-13 Model Selection dialog box.........................................................................................................257
Figure 6-14 USB install – Connection Type dialog box..................................................................................258
Figure 6-15 USB install – Connect Your Device Now dialog box...................................................................259
Figure 6-16 USB install – Device has been detected dialog box....................................................................260
Figure 6-17 USB install – Time Remaining dialog box...................................................................................261
Figure 6-18 USB install – Restart your computer dialog box..........................................................................262
Figure 6-19 USB install – Congratulations! Software installation complete dialog box..................................263
Figure 6-20 USB install – Test Page dialog box.............................................................................................264
Figure 6-21 Sign up now screen.....................................................................................................................265
Figure 6-22 HP Registration screen...............................................................................................................266
Figure 6-23 Network install — Welcome dialog box.......................................................................................267
Figure 6-24 Network install – Sample screen showing current progress.......................................................267
Figure 6-25 Newtwork install – Check for recommended installation updates (optional) dialog box..............268
Figure 6-26 Network install – Installation Options dialog box.........................................................................269
Figure 6-27 Network Install – sample System Requirements Results dialog box..........................................269
Figure 6-28 Network install – Licence Agreement dialog box........................................................................270
Figure 6-29 Network install – HP Extended Capabilities dialog box...............................................................271
Figure 6-30 Network install – Destination Folder dialog box..........................................................................271
Figure 6-31 Network install – Ready to Install dialog box...............................................................................272
Figure 6-32 Model Selection dialog box.........................................................................................................273
Figure 6-33 Network install – Connection Type dialog box............................................................................274
Figure 6-34 Network install – Identify Printer dialog boxIdentify Printer.........................................................274
Figure 6-35 Network install – Searching dialog box.......................................................................................275
Figure 6-36 Network install – Specify Printer dialog box................................................................................275
Figure 6-37 Network install – Printer Found dialog box..................................................................................276
Figure 6-38 Network install – Confirm Settings dialog box.............................................................................277
Figure 6-39 Network install – Confirm Changing Setting dialog box..............................................................277
Figure 6-40 Network install – Set Network Protocol dialog box......................................................................278
Figure 6-41 Network install – Time Remaining dialog box.............................................................................279
Figure 6-42 Network install – Restart your computer dialog box....................................................................280
Figure 6-43 Network install – Congratulations! Software installation complete dialog box............................281
Figure 6-44 Network install – Test Page dialog box.......................................................................................282
Figure 6-45 Sign up now screen.....................................................................................................................282
xviii ENWW
Figure 6-46 HP Registration screen...............................................................................................................283
Figure 6-47 Uninstall – Software Has Already Been Successfully Installed dialog box.................................285
Figure 7-1 HP Director..................................................................................................................................295
Figure 7-2 HP EWS Device Configuration – Status tab...............................................................................296
Figure 7-3 HP EWS Device Configuration – System tab..............................................................................297
Figure 7-4 HP EWS Device Configuration – Print tab..................................................................................297
Figure 7-5 HP EWS Device Configuration – Fax tab....................................................................................297
Figure 7-6 HP EWS Device Configuration – Networking tab........................................................................298
Figure 7-7 HP LaserJet all-in-one Installer icon...........................................................................................301
Figure 7-8 Authenticate dialog box...............................................................................................................303
Figure 7-9 License dialog box – HP Software License Agreement..............................................................304
Figure 7-10 Installing dialog box – progress indicator....................................................................................304
Figure 7-11 If you are using a USB cable... dialog box..................................................................................305
Figure 7-12 Restart alert.................................................................................................................................305
Figure 7-13 hp All-in-One Setup Assistant – Introduction..............................................................................306
Figure 7-14 hp All-in-One Setup Assistant – Select Device...........................................................................306
Figure 7-15 hp All-in-One Setup Assistant – User Identification....................................................................307
Figure 7-16 hp All-in-One Setup Assistant – Phone Line...............................................................................308
Figure 7-17 hp All-in-One Setup Assistant – Outside Line.............................................................................309
Figure 7-18 hp All-in-One Setup Assistant – Distinctive Ring........................................................................310
Figure 7-19 hp All-in-One Setup Assistant – Answering Machine..................................................................311
Figure 7-20 hp All-in-One Setup Assist – Finish.............................................................................................312
Figure 7-21 hp All-in-One Setup Assistant – Congratulations........................................................................313
Figure 8-1 HP System Diagnostics – System tab.........................................................................................321
Figure 8-2 HP System Diagnostics – Devices tab........................................................................................322
Figure 8-3 HP System Diagnostics – Applications tab.................................................................................322
Figure 8-4 HP System Diagnostics – HP Applications tab...........................................................................323
Figure 8-5 HP System Diagnostics – Logging tab........................................................................................324
Figure 8-6 Sample Device Manager screen – Windows XP.........................................................................327
Figure 8-7 HP ToolboxFX – sample error dialog..........................................................................................331
Figure 8-8 HP ToolboxFX – sample error dialog..........................................................................................332
ENWW xix
xx ENWW
1 Purpose and scope
Introduction
This software technical reference (STR) provides information about and troubleshooting tips for the
HP LaserJet 3050/3052/3055/3390/3392 all-in-one printing-system software.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center
(CCC) agents, support engineers, system administrators, management information systems (MIS)
personnel, and HP LaserJet 3050/3052/3055/3390/3392 all-in-one end users, as appropriate.
The following information is included in this STR:
Descriptions of drivers and platforms, with system modifications
●
Procedures for installing and uninstalling software components
●
Purpose and scope
Descriptions of various topics that are associated with the
●
HP LaserJet 3050/3052/3055/3390/3392 all-in-one, including engineering details
The following table describes the structure of this STR.
Table 1-1 Software technical reference overview
Chapter Content
Chapter 1, Purpose and scope This chapter provides basic information about the
HP LaserJet 3050/3052/3055/3390/3392 all-in-one and its software:
Overview of the HP LaserJet 3050/3052/3055/3390/3392 all-in-one
●
Printing-system software overview, including the following topics:
●
System requirements
●
Supported operating systems
●
Availability
●
HP LaserJet software documentation
●
Chapter 2, Software description This chapter provides an overview of the printing-system software installer and
print drivers.
This chapter also contains general information about other software features,
including the following topics:
Driver configuration for Windows®
●
HP Extended Capabilities
●
ENWW Introduction 1
Table 1-1 Software technical reference overview (continued)
Chapter Content
HP LaserJet Scan software
●
HP LaserJet Fax Setup Utility
●
HP LaserJet Send Fax software
●
HP Embedded Web Server
●
Supported third-party software
●
Chapter 3, HP traditional print drivers for
Windows
Chapter 4, HP PCL 6, PCL 5, and PS
emulation unidrivers for Windows
Chapter 5, The HP ToolboxFX This chapter provides information about the HP ToolboxFX software.
Chapter 6, Installing Windows printingsystem components
Chapter 7, Macintosh software overview This chapter provides instructions for installing the
Chapter 8, Engineering details This chapter provides information about the following special topics:
This chapter provides detailed descriptions of the HP traditional PCL 6, PCL 5,
and postscript emulation print drivers for Windows 98 and Windows Millennium
Edition (Windows Me).
This chapter provides detailed descriptions of the HP traditional PCL 6, PCL 5,
and postscript emulation print unidrivers for Windows 2000, Windows XP, and
Windows Server 2003.
This chapter provides instructions for installing the
HP LaserJet 3050/3052/3055/3390/3392 all-in-one in Windows operating
systems by using various installation methods.
HP LaserJet 3050/3052/3055/3390/3392 all-in-one in Macintosh operating
systems.
Media attributes
●
Troubleshooting
●
Summary of HPToolboxFX known issues
●
For additional information about the location of information within these chapters, see the table of
contents. An index is also provided in this STR.
Additional detailed information about the HP LaserJet 3050/3052/3055/3390/3392 all-in-one printingsystem software is published in an addendum to this STR. The following information is available only
in the addendum:
Lists of installed files
●
System-modification information, such as changes to the registry and registry keys
●
Descriptions of known software issues and solutions
●
2 Chapter 1 Purpose and scope ENWW
HP LaserJet all-in-one product comparison
The following table contains feature comparisons of the five HP LaserJet all-in-one products that are
described in this STR.
Table 1-2 Features of the HP LaserJet all-in-one products
Feature HP LaserJet 3050
all-in-one
HP product
number
Memory
Speed
Connectivi
ty
Q6504A Q6502A Q6503A Q6500A Q6501A
64 megabytes
●
(MB) of
random-access
memory (RAM)
2 MB of flash
●
fax-storage
memory
Prints and
●
copies up to
19 pages per
minute (ppm)
for Letter-size
paper
Prints and
●
copies up to 18
ppm for A4-size
paper
A high-speed
●
USB port
HP LaserJet 3052
all-in-one
64 MB of RAM
●
Prints and
●
copies up to
19 ppm for
Letter-size
paper
Prints and
●
copies up to 18
ppm for A4size paper
A high-speed
●
USB port
HP LaserJet 3055
all-in-one
64 MB of RAM
●
2 MB of flash
●
fax-storage
memory
Prints and
●
copies up to
19 ppm for
Letter-size
paper
Prints and
●
copies up to 18
ppm for A4size paper
A high-speed
●
USB port
HP LaserJet 3390
all-in-one
64 MB of RAM,
●
expandable to
192 MB
4 MB of flash
●
fax-storage
memory
Prints and
●
copies up to
22 ppm for
Letter-size
paper
Prints and
●
copies up to 21
ppm for A4size paper
A high-speed
●
USB port
HP LaserJet 3392
all-in-one
128 MB of
●
RAM,
expandable to
192 MB
4 MB of flash
●
fax-storage
memory
Prints and
●
copies up to
22 ppm for
Letter-size
paper
Prints and
●
copies up to 21
ppm for A4size paper
A high-speed
●
USB port
Purpose and scope
Fax port
●
JetDirect-EX
●
en3700 (part
number:
J7942A)
JetDirect-EX
●
en2400 (part
number:
J7951A)
●
NOTE These
network solutions
do not come
standard on the
HP LaserJet 3050
all-in-one. They
are available at:
www.hp.com/
support
10/100Base-T
TCP/IP
network port
Fax port
●
10/100Base-T
●
TCP/IP
network port
Fax port
●
10/100Base-T
●
TCP/IP
network port
Fax port
●
10/100Base-T
●
TCP/IP
network port
ENWW HP LaserJet all-in-one product comparison 3
Table 1-2 Features of the HP LaserJet all-in-one products (continued)
Feature HP LaserJet 3050
all-in-one
HP product
number
Media
handling
Q6504A Q6502A Q6503A Q6500A Q6501A
One 30-sheet
●
automatic
document
feeder (ADF);
maximum
media size,
216 x 356 mm
(8.5 x 14
inches)
One 10-page
●
priority input
slot
One 250-sheet
●
or 10-envelope
media input tray
(tray 1);
maximum
media size,
216 x 356 mm
(8.5 x 14
inches)
HP LaserJet 3052
all-in-one
One 50-sheet
●
automatic
document
feeder (ADF);
maximum
media size,
216 x 356 mm
(8.5 x 14
inches)
One 10-page
●
priority input
slot
One 250-sheet
●
or 10-envelope
media input
tray (tray 1);
maximum
media size,
216 x 356 mm
(8.5 x 14
inches)
A Letter/A4-
●
size flatbed
scanner
HP LaserJet 3055
all-in-one
One 50-sheet
●
ADF;
maximum
media size,
216 x 356 mm
(8.5 x 14
inches)
One 10-page
●
priority input
slot
One 250-sheet
●
or 10-envelope
media input
tray (tray 1);
maximum
media size,
216 x 356 mm
(8.5 x 14
inches)
A Letter/A4-
●
size flatbed
scanner
HP LaserJet 3390
all-in-one
One 50-sheet
●
ADF;
maximum
media size,
216 x 356 mm
(8.5 x 14
inches)
One single-
●
sheet priority
input slot (tray
1) for sheet-fed
printing
One 250-sheet
●
media input
tray (tray 2) for
standard
Letter/A4
sizes.
One 250-sheet
●
media input
tray (tray 3) for
standard
Letter/A4
sizes.
(optional)
A Letter/A4-
●
size flatbed
scanner
Automatic 2-
●
sided (duplex)
printing,
receiving
faxes, and
copying
HP LaserJet 3392
all-in-one
One 50-sheet
●
ADF;
maximum
media size,
216 x 356 mm
(8.5 x 14
inches)
One single-
●
sheet priority
input slot (tray
1) for sheet-fed
printing
One 250-sheet
●
media input
tray (tray 2) for
standard
Letter/A4
sizes.
One 250-sheet
●
media input
tray (tray 3) for
standard
Letter/A4
sizes.
A Letter/A4-
●
size flatbed
scanner
Automatic 2-
●
sided (duplex)
printing,
receiving
faxes, and
copying
Integrated
●
convenience
stapler
Control
panel
2 x 16 character,
GREEN backlit
2 x 16 character,
GREEN backlit
2 x 16 character,
GREEN backlit
2 x 16 character,
GREEN backlit
2 x 16 character,
GREEN backlit
4 Chapter 1 Purpose and scope ENWW
Table 1-2 Features of the HP LaserJet all-in-one products (continued)
Feature HP LaserJet 3050
all-in-one
HP product
number
Print
Fax
Q6504A Q6502A Q6503A Q6500A Q6501A
1200 dots per
●
inch (dpi)
effective output
quality (600 x
600 x 2 dpi
using HP
Resolution
Enhancement
Technology
[REt] 2400)
Printer
●
command
language (PCL)
Level 6
Adobe®
●
PostScript®
(PS) Level 3
emulation
PCL Level 5e
●
Full-
●
functionality fax
capabilities with
a V.34 fax,
including a
phone book; fax
from ADF or
computer; and
delayed-fax
features
2 MB of flash
●
memory for
storing faxes
and phonebook entries
HP LaserJet 3052
all-in-one
1200 dots per
●
inch (dpi)
effective
output quality
(600 x 600 x 2
dpi using HP
Resolution
Enhancement
Technology
[REt] 2400)
PCL Level 6
●
Adobe®
●
PostScript®
(PS) Level 3
emulation
PCL Level 5e
●
HP LaserJet 3055
all-in-one
1200 dots per
●
inch (dpi)
effective
output quality
(600 x 600 x 2
dpi using HP
Resolution
Enhancement
Technology
[REt] 2400)
PCL Level 6
●
Adobe®
●
PostScript®
(PS) Level 3
emulation
PCL Level 5e
●
Full-
●
functionality
fax capabilities
with a V.34 fax,
including a
phone book;
fax from ADF,
flatbed, or
computer; and
delayed-fax
features
2 MB of flash
●
memory for
storing faxes
and phonebook entries
HP LaserJet 3390
all-in-one
1200 dots per
●
inch (dpi)
effective
output quality
(600 x 600 x 2
dpi using HP
Resolution
Enhancement
Technology
[REt] 2400)
PCL Level 6
●
Adobe®
●
PostScript®
(PS) Level 3
emulation
PCL Level 5e
●
Full-
●
functionality
fax capabilities
with a V.34 fax,
including a
phone book;
fax from ADF,
flatbed, or
computer; and
delayed-fax
features
4 MB of flash
●
memory for
storing faxes
and phonebook entries
HP LaserJet 3392
all-in-one
1200 dots per
●
inch (dpi)
effective
output quality
(600 x 600 x 2
dpi using HP
Resolution
Enhancement
Technology
[REt] 2400)
PCL Level 6
●
Adobe®
●
PostScript®
(PS) Level 3
emulation
PCL Level 5e
●
Full-
●
functionality
fax capabilities
with a V.34 fax,
including a
phone book;
fax from ADF,
flatbed, or
computer; and
delayed-fax
features
4 MB of flash
●
memory for
storing faxes
and phonebook entries
Purpose and scope
Copy
Reduce/
●
enlarge feature
Up to 19-ppm
●
automatic
collation for
black and white
and 18-ppm for
Letter/A4-size
paper.
Reduce/
●
enlarge feature
Up to 19-ppm
●
automatic
collation for
black and
white and 18ppm for Letter/
A4-size paper.
Reduce/
●
enlarge feature
Up to 19-ppm
●
automatic
collation for
black and
white and 18ppm for Letter/
A4-size paper.
Reduce/
●
enlarge feature
Up to 22-ppm
●
automatic
collation for
black and
white and 21ppm for Letter/
A4-size paper.
Reduce/
●
enlarge feature
Up to 22-ppm
●
automatic
collation for
black and
white and 21ppm for Letter/
A4-size paper.
ENWW HP LaserJet all-in-one product comparison 5
Table 1-2 Features of the HP LaserJet all-in-one products (continued)
Feature HP LaserJet 3050
all-in-one
HP product
number
Scan
Energy
savings
Q6504A Q6502A Q6503A Q6500A Q6501A
24-bit
●
600 pixels per
●
inch (ppi) color
scanning
(optimal); up to
19,200 ppi
(interpolated)
The HP LaserJet 3050/3052/3055/3390/3392 all-in-one automatically conserves electricity by substantially
reducing power consumption when it is not in use. As an ENERGY STAR® partner, Hewlett-Packard Company
has determined that this product meets ENERGY STAR® guidelines for energy efficiency. ENERGY STAR® is
a U.S. registered service mark of the United States Environmental Protection Agency.
HP LaserJet 3052
all-in-one
24-bit
●
1,200 pixels
●
per inch (ppi)
color scanning
(optimal); up to
19,200 ppi
(interpolated)
HP LaserJet 3055
all-in-one
24-bit
●
1,200 ppi color
●
scanning
(optimal); up to
19,200 ppi
(interpolated)
HP LaserJet 3390
all-in-one
24-bit
●
1,200 ppi color
●
scanning
(optimal); up to
19,200 ppi
(interpolated)
HP LaserJet 3392
all-in-one
24-bit
●
1,200 pixels
●
per inch (ppi)
color scanning
(optimal); up to
19,200 ppi
(interpolated)
6 Chapter 1 Purpose and scope ENWW
Printing-system software availability and fulfillment
To order the printing-system software if the CD is damaged or missing, contact HP Support at the
corresponding HP Support Web site for your product:
www.hp.com/support/lj3050
●
www.hp.com/support/lj3052
●
www.hp.com/support/lj3055
●
www.hp.com/support/lj3390
●
www.hp.com/support/lj3392
●
To request the printing-system software CD by phone, go to the following Web site for the correct contact
number for your country/region:
welcome.hp.com/country/us/en/wwcontact.html
The following table presents the part numbers and language groups on the software CDs for the
HP LaserJet 3050/3052/3055/3390/3392 all-in-one.
Table 1-3 CD part numbers for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one printing-system software
Part number Description Languages included on CD
Purpose and scope
Q6500–60121 Windows software CD for the
HP LaserJet 3050/3052/3055/3390/3392 all-in-one
Q6500–60122 Windows software CD for the
HP LaserJet 3050/3052/3055/3390/3392 all-in-one
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Danish
Dutch
English
Finnish
French
German
Italian
Norwegian
Portuguese
Spanish
Swedish
Czech
English
Hungarian
Polish
Russian
Turkish
●
Q6500–60123 Windows software CD for the
HP LaserJet 3050/3052/3055/3390/3392 all-in-one
●
●
English
Korean
ENWW Printing-system software availability and fulfillment 7
Table 1-3 CD part numbers for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one printing-system software
(continued)
Part number Description Languages included on CD
Simplified Chinese
●
Thai
●
Traditional Chinese
●
Q6500–60125 Readiris V10.0 software CD for the
HP LaserJet 3050/3052/3055/3390/3392 all-in-one
NOTE The Readiris CD is not set up at fulfillment.
The CD will be available from the Global Support
Organization (GSO) or HP Parts because of
contractual and licensing agreements.
The Readiris user interface is
available in the following
languages:
Dutch
●
English
●
French
●
German
●
Italian
●
Spanish
●
Portuguese-Brazilian
●
NOTE Readiris can
perform text
recognition (also
known as optical
character
recognition, or OCR)
in 124 languages.
See
Table 2-4
Software component
localization by
language, A-K and
Table 2-5 Software
component
localization by
language, L-Z for a
list of these
languages.
8 Chapter 1 Purpose and scope ENWW
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