HP 3380 User Manual

hp LaserJet 3380

use

hp LaserJet 3380 all-in-one

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

A user of the Hewlett-Packard product associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard product associated with this user guide.

Part number: Q2660-90902 Edition 2, 4/2009

Trademark

Adobe® and PostScript® are trademarks of Adobe Systems Incorporated.

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.

All other products mentioned herein may be trademarks of their respective companies.

Credits

Hewlett-Packard Development Company, L.P. 20555 S.H. 249 Houston, TX 77070

Table of contents

1 Getting to know your device

Identifying the HP LaserJet 3380 all-in-one ..............................................................................2

Package contents ...............................................................................................................2

Device features ......................................................................................................................... 3

Identifying the hardware components .......................................................................................4

HP LaserJet 3380 all-in-one hardware components ..........................................................4

Identifying the device control panel components ......................................................................5

Device control panel components ......................................................................................5

Identifying the software components ........................................................................................6

Print-media specifications .........................................................................................................7

Supported media weights and sizes ...................................................................................7

2 Changing the settings by using the hp toolbox or the device control panel

Using the hp toolbox ...............................................................................................................10

Supported operating systems ...........................................................................................10

Supported browsers .........................................................................................................10

To view the hp toolbox ...................................................................................................... 10

The hp toolbox sections .................................................................................................... 11

Using the device control panel ................................................................................................13

Printing a configuration page ............................................................................................13

Printing a device control panel menu map .......................................................................13

Restoring the factory-set defaults .....................................................................................13

Changing the device control panel display language .......................................................14

Changing the default media size ......................................................................................14

Using the device volume controls .....................................................................................14

3 Printing

Printing by using manual feed .................................................................................................18

To print by using manual feed ..........................................................................................18

Stopping or canceling a print job .............................................................................................19

Printer drivers ..........................................................................................................................20

Changing print settings .....................................................................................................20

Understanding print-quality settings ........................................................................................ 22

To temporarily change print-quality settings ....................................................................22

To change print-quality settings for all future jobs ............................................................22

To use EconoMode (to save toner) ..................................................................................23

Optimizing print quality for media types ..................................................................................24

To gain access to the optimizing feature ..........................................................................24

Device media specifications ....................................................................................................25

Guidelines for using media .....................................................................................................26

Paper ................................................................................................................................26

Common media problems table .......................................................................................26

Labels ...............................................................................................................................26

ENWW iii

Transparencies .................................................................................................................2 7

Envelopes .........................................................................................................................27

Card stock and heavy media ............................................................................................28

Selecting media for the automatic document feeder (ADF) ....................................................30

Automatic document feeder (ADF) specifications ............................................................30

Printing on envelopes ..............................................................................................................31

To print on one envelope ..................................................................................................31

To print on multiple envelopes .........................................................................................32

Printing on transparencies and labels .....................................................................................34

To print on transparencies or labels .................................................................................34

Printing on letterhead and preprinted forms ...........................................................................36

To print on letterhead and preprinted forms .....................................................................36

Printing on custom-sized media or card stock ........................................................................37

To print on custom-sized media or card stock .................................................................37

Printing on both sides of the media (manual duplexing) .........................................................38

To duplex manually on lightweight media ........................................................................38

To duplex manually on heavy media or card stock (straight-through media path) ..........39

Printing multiple pages on a single sheet of media ................................................................42

To print multiple pages on a single sheet (Windows) .......................................................42

To print multiple pages on a single sheet (Macintosh) .....................................................42

Printing booklets ...................................................................................................................... 43

To print booklets ...............................................................................................................43

Printing watermarks ................................................................................................................ 45

To use the watermark feature ...........................................................................................45

4 Copying

Loading originals to copy ........................................................................................................ 48

To load originals onto the flatbed scanner .......................................................................48

To load originals into the automatic document feeder (ADF) input tray ...........................49

Starting a copy job ..................................................................................................................50

Canceling a copy job ...............................................................................................................50

Adjusting the copy quality .......................................................................................................51

To adjust the copy quality for the current job ...................................................................51

To adjust the default copy quality .....................................................................................51

Adjusting the lighter/darker (contrast) setting .........................................................................52

To adjust the lighter/darker setting for the current job ......................................................52

To adjust the default lighter/darker setting .......................................................................52

Reducing or enlarging copies .................................................................................................53

To reduce or enlarge copies for the current job ...............................................................53

To change the default copy size .......................................................................................54

Changing the copy-collation setting ........................................................................................55

To change the copy-collation setting for the current job ..................................................55

To change the default copy-collation setting ....................................................................55

Changing the number of copies .............................................................................................. 56

To change the number of copies for the current job ........................................................56

To change the default number of copies ..........................................................................56

Copying photos, two-sided originals, or books .......................................................................57

To copy a photo ................................................................................................................5 7

To copy a multiple-page stack of two-sided originals .......................................................57

To copy a book .................................................................................................................58

5 Scanning

Loading originals to scan ........................................................................................................ 60

Loading originals onto the flatbed scanner ......................................................................60

Loading originals into the automatic document feeder (ADF) input tray ..........................61

iv ENWW

Understanding scanning methods ..........................................................................................62

Scanning from the device (Windows) .....................................................................................63

Programming the device Scan-to button ..........................................................................63

Scanning to e-mail ............................................................................................................63

Scanning to a folder (Windows only) ................................................................................63

Canceling a scan job ...............................................................................................................65

Scanning a photo or a book ....................................................................................................66

Scanning a photo .............................................................................................................. 66

Scanning a book ...............................................................................................................66

Scanning by using hp LaserJet Scan software (Windows) .....................................................68

Scanning to e-mail ............................................................................................................68

To scan to a file ................................................................................................................69

Scanning to another software program ............................................................................69

Scanning to the Readiris OCR software ...........................................................................70

Scanning from the device and HP Director (Macintosh) .........................................................71

Scanning to e-mail ............................................................................................................71

Scanning to a file ..............................................................................................................71

Scanning to a software program ......................................................................................72

Using page-by-page scanning ..........................................................................................72

Scanning by using TWAIN-compliant and WIA-compliant software .......................................73

Using TWAIN-compliant and WIA-compliant software .....................................................73

Scanning by using OCR ..........................................................................................................74

Readiris .............................................................................................................................74

Scanner resolution and color ..................................................................................................75

Resolution and color guidelines .......................................................................................75

Color .................................................................................................................................76

6 Faxing

.................................................................................................................................................. 78

7 Cleaning and maintenance

Cleaning the outside of the device ..........................................................................................80

To clean the exterior .........................................................................................................80

To clean the glass ............................................................................................................80

To clean the lid backing ....................................................................................................81

Cleaning the print-cartridge area ............................................................................................82

To clean the print-cartridge area ......................................................................................82

Cleaning the media path .........................................................................................................84

To clean the media path ...................................................................................................84

Cleaning the pickup roller ........................................................................................................ 85

To clean the pickup roller .................................................................................................85

Replacing the pickup roller ...................................................................................................... 86

To replace the pickup roller ..............................................................................................86

Replacing the device separation pad ......................................................................................88

To replace the device separation pad ..............................................................................88

Installing an ADF .....................................................................................................................91

To install a replacement ADF ...........................................................................................91

Replacing an ADF pickup roller assembly ..............................................................................93

Removing and replacing the device control panel cover ........................................................95

8 Troubleshooting

Device does not turn on ..........................................................................................................98

Is power reaching the device? ..........................................................................................98

Pages print but are totally blank ..............................................................................................99

ENWW v

Is the sealing tape still in the print cartridge? ...................................................................99

Does the document contain blank pages? .......................................................................99

Does the configuration page print? ..................................................................................99

Is the original loaded correctly? ........................................................................................99

Pages did not print ................................................................................................................ 100

Does a message appear on your computer screen? .....................................................100

Is media being pulled into the device correctly? ............................................................100

Are media jams present? ................................................................................................ 100

Is the parallel or USB Device Cable (A/B) working, and is it connected correctly? .......100

Are other devices running on your computer? ...............................................................100

Pages printed, but a problem exists ......................................................................................101

Is the print quality poor? ................................................................................................. 101

Is the printed page different from what appears onscreen? ...........................................101

Are the device settings appropriate for the print media? ...............................................101

Onscreen error messages appear ........................................................................................102

Printer not responding/error writing to LPT1 ..................................................................102

Cannot access port (in use by another application) .......................................................102

Paper-handling problems exist .............................................................................................103

Print is skewed (crooked) ...............................................................................................103

More than one sheet feeds at one time ..........................................................................103

Device does not pull media from the media input tray ...................................................103

Media curls when fed through device .............................................................................103

Printed page is different from what appears onscreen .........................................................104

Is the text garbled, incorrect, or incomplete? .................................................................104

Are graphics or text missing? Are there blank pages? ..................................................104

Is the page format different from the format on another printer? ...................................105

Is graphics quality poor? .................................................................................................105

Media jams occur in the printer .............................................................................................106

To clear a media jam ......................................................................................................106

To clear other media jams ..............................................................................................107

Tips to avoid media jams ................................................................................................108

Print quality is unacceptable .................................................................................................109

Light print or fade ............................................................................................................109

Toner specks ..................................................................................................................109

Dropouts .........................................................................................................................110

Vertical lines ...................................................................................................................110

Gray background ............................................................................................................111

Toner smear ...................................................................................................................111

Loose toner ..................................................................................................................... 112

Vertical repetitive defects ...............................................................................................112

Misformed characters .....................................................................................................113

Page skew ......................................................................................................................113

Curl or wave ....................................................................................................................114

Wrinkles or creases ........................................................................................................114

Toner scatter outline .......................................................................................................115

Device control panel error messages appear .......................................................................116

Resolving common error messages ...............................................................................116

Critical error messages ...................................................................................................116

Alert messages ...............................................................................................................117

Warning messages .........................................................................................................117

No copy came out .................................................................................................................119

Is media loaded in the input tray? ..................................................................................119

Is the original loaded correctly? ......................................................................................119

Copies are blank, or images are missing or faded ...............................................................120

Has the sealing tape been removed from the print cartridge? .......................................120

Is the print cartridge low on toner? .................................................................................120

vi ENWW

Is the original of poor quality? ........................................................................................120

Does the original have a colored background? ..............................................................120

Copy quality is unacceptable ................................................................................................121

Preventing problems ....................................................................................................... 121

Media jams occur in the automatic document feeder (ADF) ................................................122

Typical automatic document feeder (ADF) jam locations ..............................................122

To clear a media jam from the automatic document feeder (ADF) ................................122

Copy defects are apparent ....................................................................................................125

Vertical white or faded stripes ........................................................................................125

Blank pages ....................................................................................................................125

Wrong original was copied .............................................................................................126

Too light or dark .............................................................................................................. 126

Unwanted lines ...............................................................................................................126

Black dots or streaks ......................................................................................................126

Unclear text .....................................................................................................................126

Reduced size ..................................................................................................................126

Scanned image is of poor quality ..........................................................................................127

Is the original a second-generation photo or picture? ....................................................127

Is the image quality better when the document is printed? ............................................127

Is the image skewed (crooked)? ....................................................................................127

Does the scanned image show blotting, lines, vertical white stripes, or any other

defect? ............................................................................................................................127

Do graphics look different from the original? ..................................................................127

Part of the image did not scan ..............................................................................................128

Was the original loaded correctly? .................................................................................128

Does the original have a colored background? ..............................................................128

Are text or images on the back of a two-sided original appearing in the scan? ............128

Is the original longer than 381 mm (15 inches)? ............................................................128

Is the original too small? .................................................................................................128

Are you using HP Director? (Macintosh only) ................................................................128

Is the media size correct? ............................................................................................... 128

The scan takes too long ........................................................................................................129

Is your resolution or color level set too high? .................................................................129

Is your software set to scan in color? .............................................................................129

Did you send a print job or copy job before you tried to scan? ......................................129

Is your computer set for bidirectional communication? ..................................................129

Error messages appear .........................................................................................................130

Common scanning error messages ...............................................................................130

The scanner did nothing ........................................................................................................131

Is the original loaded correctly? ......................................................................................131

Scan quality is unacceptable ................................................................................................132

Preventing problems ....................................................................................................... 132

Blank pages ....................................................................................................................132

Too light or dark .............................................................................................................. 133

Unwanted lines ...............................................................................................................133

Black dots or streaks ......................................................................................................133

Unclear text .....................................................................................................................133

Appendix A Specifications

HP LaserJet 3380 all-in-one .................................................................................................137

HP LaserJet 3380 all-in-one specifications ....................................................................137

HP LaserJet 3380 all-in-one battery ...............................................................................139

Appendix B Regulatory Information

................................................................................................................................................ 141

ENWW vii

FCC regulations ....................................................................................................................142

Telephone consumer protection act (United States) ............................................................144

IC CS-03 requirements .........................................................................................................145

Regulatory information for the European Union countries/regions .......................................146

Safety statements ................................................................................................................. 147

Laser safety statement ...................................................................................................147

Canada DOC regulations ...............................................................................................147

Laser statement for Finland ............................................................................................148

Korean EMI statement ....................................................................................................148

Australia ..........................................................................................................................149

Declaration of Conformity .....................................................................................................150

Environmental product stewardship program .......................................................................151

Protecting the environment .............................................................................................151

Ozone production ........................................................................................................... 151

Energy consumption .......................................................................................................151

Toner consumption .........................................................................................................151

Paper use .......................................................................................................................151

Plastics ...........................................................................................................................151

HP LaserJet printing supplies .........................................................................................152

HP printing supplies returns and recycling program information ...................................152

U.S. returns .....................................................................................................................152

Non-U.S. returns ............................................................................................................. 152

Paper ..............................................................................................................................152

Material restrictions ........................................................................................................152

Nederlands .....................................................................................................................153

For more information ......................................................................................................153

Material safety data sheets ...................................................................................................154

Appendix C HP limited warranty statement

HP LaserJet 3380 all-in-one ONE-YEAR LIMITED WARRANTY ........................................155

Appendix D HP parts and accessories

Ordering HP parts and accessories ......................................................................................158

HP parts and accessories charts ....................................................................................158

HP LaserJet print cartridges .................................................................................................160

HP policy on non-HP print cartridges .............................................................................160

To install a print cartridge ...............................................................................................160

Storing print cartridges ...................................................................................................160

Print cartridge life expectancy ........................................................................................160

Recycling print cartridges ............................................................................................... 160

Saving toner ....................................................................................................................161

DIMMs (memory or font) .......................................................................................................162

To test a DIMM installation or removal ...........................................................................162

To install a DIMM ............................................................................................................ 162

To remove a DIMM .........................................................................................................164

Appendix E Service and support

Obtaining hardware service ..................................................................................................168

To obtain hardware service ............................................................................................168

Extended warranty ................................................................................................................169

Service information form .......................................................................................................170

viii ENWW

Glossary

Index

ENWW ix

x ENWW

Getting to know your device

Use these topics to acquaint yourself with your new HP LaserJet 3380 all-in-one:

Identifying the HP LaserJet 3380 all-in-one

●

Device features

●

Identifying the hardware components

●

Identifying the device control panel components

●

Identifying the software components

●

Print-media specifications

●

ENWW 1

Identifying the HP LaserJet 3380 all-in-one

Use the following illustration to make sure that the package contents are complete.

Package contents

1 Print cartridge 2 Power cord 3 Getting started guide and support flyer 4 CD-ROM containing device software and electronic user guide 5 250-sheet media input tray and priority input tray 6

Automatic document feeder (ADF) input tray 7 Fax guide 8

Phone cord 9 HP LaserJet 3380 all-in-one

Note

Use the phone cord and the power cord that came with the device. Using other phone cords or power cords can adversely affect the performance of the device.

Learn more about the device by using these sources of information:

● HP toolbox. Use this software component to perform many of the tasks described in this

user guide and to set print, fax, copy, and scan settings.

● The start guide. Use this guide to set up the device, connect it to your computer, and

install the software.

● The fax guide. Use this guide to set up and use the fax functions of the device.

2 Chapter 1 Getting to know your device ENWW

Device features

Speed ●

Paper handling ●

Memory ●

Connectivity ●

Print ●

Fax ●

Copy ●

Scan ●

Prints and copies up to 20 pages per minute (ppm), and first page out in 8 seconds

A legal-size flatbed scanner, a 50-page automatic document feeder (ADF), a 250-sheet media input tray, and a 10-sheet priority input tray

32 megabytes (MB) of random-access memory (RAM) (9 MB for the system and 23 MB of RAM available to the user), and a dual inline memory module (DIMM) slot for adding fonts and memory

A universal serial bus (USB) port (compatible with 2.0 specifications) and an IEEE 1284-B parallel port

Up to 1,200 by 1,200 dpi resolution, and PCL 6 and Adobe PostScript emulation (Level 2)

Full-functionality fax capabilities with a V.34 fax, including a phone book, fax polling, delayed-fax features, and 4 MB of Flash memory for storing up to 250 pages

Reduce/enlarge feature, and up to 20 ppm automatic collation

24-bit, 600 dpi (9,600 interpolated) color scanning

ENWW Device features 3

Identifying the hardware components

Use the following illustrations to identify the hardware components.

HP LaserJet 3380 all-in-one hardware components

1 Automatic document feeder (ADF) input tray 2 Flatbed scanner lid 3 Device control panel 4 Output bin 5 Print cartridge door 6 Priority input tray 7 Media input tray 8 Left side panel 9 Left side panel latch 10 Fax interface ports 11 USB port 12 Parallel port 13 Power receptacle 14 Power switch 15

Straight-through output door

4 Chapter 1 Getting to know your device ENWW

Identifying the device control panel components

Use the following illustration to identify the device control panel components.

Device control panel components

1 Fax controls. Use the fax controls to send and receive faxes and to change commonly used fax

settings. See the fax guide for information about using the fax controls. 2 Alphanumeric buttons. Use the alphanumeric buttons to type data into the device control panel

display and to dial phone numbers for faxing. For information about using alphanumeric button

characters, see the fax guide. 3 Menu and cancel controls. Use these controls to select menu options, determine the device

status, and cancel the current job. 4 Copy controls. Use these controls to change commonly used default settings and to start copying.

For instructions about copying, see 5 Scan controls. Use these controls to scan to e-mail or a folder. For instructions about scanning,

see

Scanning.

Copying.

ENWW Identifying the device control panel components 5

Identifying the software components

Note

The software components that are installed depend on the operating system (OS) and the installation type. See the start guide for more information.

The following software items are included with the device:

● HP toolbox

● HP LaserJet Scan

● TWAIN or WIA Scan Driver

● HP LaserJet Fax

● Readiris OCR (not installed with other software; separate installation is required)

● Printer drivers (PCL 6, PCL 5e, PostScript Level 2 emulation)

● Installer/uninstaller

6 Chapter 1 Getting to know your device ENWW

Print-media specifications

For optimum results, use conventional 75 g/m2 to 90 g/m2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, or bent edges.

Note

The printer supports a wide range of standard and custom sizes of print media. The capacity of trays and bins can vary depending on media weight and thickness and environmental conditions. Smoothness—100 to 250 (Sheffield).

Use only transparencies designed for use with HP LaserJet printers.

Supported media weights and sizes

Media input tray paper sizes

Media input tray Dimensions Weight or thickness Capacity

Minimum-size paper 76 by 127 mm

(3 by 5 in)

Maximum-size paper 216 by 356 mm

(8.5 by 14 in)

Minimum-size glossy paper

Maximum-size glossy paper

Minimum-size transparencies

76 by 127 mm (3 by 5 in)

216 by 356 mm (8.5 by 14 in)

76 by 127 mm (3 by 5 in)

60 to 163 g/m (16 to 43 lb bond)

75 to 120 g/m (20 to 32 lb bond)

0.10 to 0.13 mm thick (4 to 5 mils thick)

250 sheets (75 g/m

; 20 lb bond)

250 sheets (75 g/m

; 20 lb bond)

Maximum stack height: 30 mm (1.18 in)

125 sheets

Note

Maximum-size transparencies

Minimum-size envelopes

Maximum-size envelopes

Minimum-size label

Maximum-size label 216 by 356 mm

Minimum-size card stock

Maximum-size card stock

216 by 356 mm (8.5 by 14 in)

90 by 160 mm (3.5 by 6.3 in)

178 by 254 mm (7 by 10 in)

76 by 127 mm (3 by 5 in)

(8.5 by 14 in)

76 by 127 mm (3 by 5 in)

216 by 356 mm (8.5 by 14 in)

0.10 to 0.13 mm thick (4 to 5 mils thick)

75 to 105 g/m

(20 to 28 lb bond)

75 to 105 g/m

(20 to 28 lb bond)

60 to 216 g/m

(22 to 80 lb cover)

60 to 216 g/m

(22 to 80 lb cover)

135 to 163 g/m

(36 to 43 lb bond)

135 to 163 g/m

(36 to 43 lb bond)

125 sheets

30 envelopes

100 sheets

The following table lists the standard sizes of media that the device supports in the priority input tray.

ENWW Print-media specifications 7

Priority input tray paper sizes

Priority input tray Dimensions Weight or thickness Capacity

Minimum-size paper 76 by 127 mm

(3 by 5 in)

Maximum-size paper 216 by 356 mm

(8.5 by 14 in)

Minimum-size glossy paper

Maximum-size glossy paper

Minimum-size transparencies

Maximum-size transparencies

Minimum-size envelopes

Maximum-size envelopes

76 by 127 mm (3 by 5 in)

216 by 356 mm (8.5 by 14 in)

76 by 127 mm (3 by 5 in)

216 by 356 mm (8.5 by 14 in)

76 by 127 mm (3 by 5 in)

216 by 356 mm (8.5 by 14 in)

Minimum-size label 76 by 127 mm

(3 by 5 in)

Maximum-size label 216 by 356 mm

(8.5 by 14 in)

60 to 163 g/m

(16 to 43 lb bond)

60 to 163 g/m

(16 to 43 lb bond)

75 to 120 g/m

(20 to 32 lb bond)

75 to 120 g/m

(20 to 32 lb bond)

0.10 to 0.13 mm thick (4 to 5 mils thick)

60 to 90 g/m

(16 to 24 lb bond)

60 to 90 g/m

(16 to 24 lb bond)

60 to 216 g/m

(22 to 80 lb cover)

60 to 216 g/m

(22 to 80 lb cover)

10 sheets (75 g/m

; 20 lb bond)

10 sheets (75 g/m

; 20 lb bond)

Maximum stack height:

1.5 mm (0.06 in)

Maximum stack height:

1.5 mm (0.06 in)

5 sheets

Individual envelopes

4 sheets

Minimum-size card stock

Maximum-size card stock

76 by 127 mm (3 by 5 in)

216 by 356 mm (8.5 by 14 in)

135 to 163 g/m (36 to 43 lb bond)

4 sheets

Automatic document feeder (ADF) paper sizes

ADF Dimensions Weight or thickness Capacity

Minimum-size paper 127 by 127 mm

(5 by 5 in)

Maximum-size paper 215.9 by 381 mm

(8.5 by 15 in)

60 to 90 g/m (16 to 24 lb bond)

50 sheets (75 g/m

; 20 lb bond)

8 Chapter 1 Getting to know your device ENWW

Changing the settings by using

Note

the hp toolbox or the device control panel

You can change the settings for the device by using the HP toolbox or the device control panel. Often, the easier method for changing the device settings is to use the HP toolbox.

The following table lists some of the settings that you can change by using the HP toolbox and the device control panel. For information about how to use the HP toolbox to change settings, see the HP toolbox Help. You can open the HP toolbox Help by clicking How Do I on the left side of the HP toolbox window. (See access to the HP toolbox.) For information about how to use the device control panel to change the device settings, review the information in this chapter.

Settings that are established in the software program take precedence over printer-driver settings. Printer-driver settings override the HP toolbox and device control panel settings.

Setting or feature HP toolbox Device control

Restore the factory-set defaults. X X

Using the hp toolbox for information about how to gain

panel

Print information pages, such as the configuration page, device control panel menu map, and usage page.

Change the device control panel display language. X X

Change the HP toolbox language. X

Set up status alerts. X

Configure the fax-send and fax-receive settings. X X

View or forward faxes that have been received to the computer.

Configure the scan to e-mail or a folder setting. X

Change the copy settings. X X

Add, delete, or modify the destinations in the Fax Phone Book.

Gain access to the online user guide. X

Check the device status remotely. X

X X

ENWW 9

Using the hp toolbox

The HP toolbox is a Web application that you can use for the following tasks.

● Monitor the device status.

● View and configure the device settings for print, fax, copy, and scan.

● View troubleshooting and "How do I" information.

● View online documentation.

● View alerts about a particular event or condition on the device.

You can view the HP toolbox when the device is directly connected to a computer, or when the device is connected to a network. You must have performed a complete software installation to use the HP toolbox.

Note

You do not need Internet access to open and use the HP toolbox. However, if you click a link in the Other Links area, you must have Internet access to go to the site associated with the link. For more information, see

Supported operating systems

The HP toolbox is supported for the following operating systems:

● Windows 98, Windows Millennium Edition (Me), Windows 2000, and Windows XP

● Mac OS X v10.1 and v10.2

The transmission control protocol/Internet protocol (TCP/IP) must be installed in the operating system for the HP toolbox to function.

Supported browsers

To use the HP toolbox, you must have one of the following browsers:

● Microsoft Internet Explorer 5.5 or later

● Netscape Navigator 6.23 or later

All pages can be printed from the browser.

To view the hp toolbox

Open the HP toolbox in one of the following ways:

●

On the desktop, double-click the HP toolbox icon

● Double-click the Status Client icon that is located in the system tray, which is at the far

right of the taskbar.

● On the Start menu, point to HP LaserJet, and then select hp Toolbox.

The HP toolbox opens in a Web browser.

Note

10 Chapter 2 Changing the settings by using the hp toolbox or the device control panel ENWW

After you open the URL, you can bookmark it so that you can return to it quickly in the future.

The hp toolbox sections

The HP toolbox contains the following sections:

● Status tab

● Fax tab

● Scan to... tab

● Troubleshooting tab

● Documentation tab

Using the device control panel

You can also configure settings at the device control panel. This section describes how to perform the following tasks:

Printing a configuration page

●

Printing a device control panel menu map

●

Restoring the factory-set defaults

●

Changing the device control panel display language

●

Changing the default media size

●

Using the device volume controls

●

Changing print settings

●

Printing a configuration page

You can see which device settings are currently selected by printing a configuration page.

To print a configuration page

1. Press

2. Use the < or the > button to select Reports, and then press

3. Use the < or the > button to select Config report, and then press

The device exits the menu settings and prints the report.

MENU/ENTER

Printing a device control panel menu map

You can see all of your device control panel menu options by printing a device control panel menu map.

To print a device control panel menu map

1. On the device control panel, press

2. Use the < or the > button to select Reports, and then press

3. Use the < or the > button to select Menu structure, and then press

A menu map prints, showing all of the device control panel menu options.

MENU/ENTER

Restoring the factory-set defaults

Restoring the factory-set defaults returns all of the settings to the factory defaults and clears the fax header name and phone number. (See the fax guide for information about how to add your information to the fax header.) This procedure clears fax numbers and names that are associated with one-touch keys and speed-dial codes, and deletes any pages that are stored in the memory. The procedure then automatically restarts the device.

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To restore the factory-set defaults

Note

1. Press

2. Use the < or the > button to select Service, and then press

3. Use the < or the > button to select Restore defaults, press

MENU/ENTER

again to confirm your selection.

MENU/ENTER

, and then press

The device automatically restarts.

Changing the device control panel display language

Use this procedure to have reports print in, and messages on the the device control panel display appear in, a language other than the default for your country/region.

The Demo page only prints in English.

To change the device control panel display language

1. Press

2. Use the < or the > button to select Common settings, and then press

3. Use the < or the > button to select Language, and then press

4. Use the < or the > button to select the language that you want.

5. Press

MENU/ENTER

to save your selection.

MENU/ENTER

The device automatically restarts.

Changing the default media size

The media size should be set to the size of media that you normally load in the media input tray. The device uses this setting for copying, printing reports, printing faxes, and determining autoreduction for incoming faxes.

To change the default media size

1. Press

2. Use the < or the > button to select Common settings, and then press

3. Use the < or the > button to select Def. paper size, and then press

4. Use the < or the > button until the size of media that you have loaded appears. You can

5. Press

MENU/ENTER

select Letter, Legal, or A4.

MENU/ENTER

to save your selection.

MENU/ENTER

Using the device volume controls

You can control the volume of the following sounds:

● The alarm sound that the device emits when it requires attention, such as when the device

door is open.

● The beeps that are emitted when you press the device control panel buttons.

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● The phone line sounds for outgoing faxes.

● The ring volume for incoming faxes.

To change the alarm volume

The alarm sounds when the device is presenting an alert or critical error message. The alarm duration length is either one or three seconds, depending on the type of error.

Note

1. Press

MENU/ENTER

2. Use the < or the > button to select Common settings, and then press

3. Use the < or the > button to select Volume settings, and then press

4. Press

MENU/ENTER

to select Alarm volume.

MENU/ENTER

5. Use the < or the > button to select Off, Soft, Medium, or Loud.

6. Press

MENU/ENTER

to save your selection.

The factory-set default for the alarm volume is Soft.

To change the volume for the fax

This setting determines the volume of various fax sounds that occur when the device is sending or receiving fax jobs.

VOLUME

1. Press

2. Press the < or the > button to select Off, Soft, Medium, or Loud.

3. Press

The factory-set default is Soft.

MENU/ENTER

to save your selection.

Note

To change the ring volume of the fax

The fax ring sounds when the device is initially sending or receiving a call. The ring duration length depends on the local telecom ring-pattern length.

1. Press

MENU/ENTER

2. Use the < or the > button to select Common settings, and then press

3. Use the < or the > button to select Volume settings, and then press

4. Press the < or the > button once to select Ring volume, and then press

MENU/ENTER

5. Use the < or the > button to select Off, Soft, Medium, or Loud.

6. Press

MENU/ENTER

to save your selection.

The factory-set default is Soft.

To change the device control panel key-press volume

The key-press volume controls the sound that is made when a device control panel button is pressed.

1. Press

MENU/ENTER

2. Use the < or the > button to select Common settings, and then press

MENU/ENTER

ENWW Using the device control panel 15

3. Use the < or the > button to select Volume settings, and then press

MENU/ENTER

Note

4. Use the < or the > button to select Key Press volume, and then press

5. Use the < or the > button to select Off, Soft, Medium, or Loud.

6. Press

MENU/ENTER

to save your selection.

The factory-set default for the device control panel key-press volume is Soft.

MENU/ENTER

16 Chapter 2 Changing the settings by using the hp toolbox or the device control panel ENWW

Printing

Use the following information to perform printing tasks with the device control panel.

Printing by using manual feed

●

Stopping or canceling a print job

●

Printer drivers

●

Understanding print-quality settings

●

Optimizing print quality for media types

●

Device media specifications

●

Guidelines for using media

●

Selecting media for the automatic document feeder (ADF)

●

Printing on envelopes

●

Printing on transparencies and labels

●

Printing on letterhead and preprinted forms

●

Printing on custom-sized media or card stock

●

Printing on both sides of the media (manual duplexing)

●

Printing multiple pages on a single sheet of media

●

Printing booklets

●

Printing watermarks

●

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Printing by using manual feed

Use manual feed when printing on mixed media (for example, printing on an envelope, then printing a letter, then an envelope, and so on). Load an envelope in the priority input tray and load the letterhead in the media input tray.

To print by using manual feed

1. Open the device properties or printer setup (printer driver) in the software program.

2. On the Paper tab or the Paper/Quality tab (the Paper Type/Quality tab for some

Macintosh drivers), select Manual Feed from the Source is: or Paper Source drop-down

list. (For instructions about opening the printer driver from the computer, see

print settings.)

3. Send the print job.

4. After you have changed the setting, wait until Manual feed appears on the device control

panel, and then press

MENU/ENTER

Changing

to print each job.

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