HP 3180 User Guide

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HP 3100 Fax series

User Guide

HP 3100 Fax series

User Guide

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the HP Fax.

2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3. Observe all warnings and instructions marked on the product.

4. Unplug this product from wall outlets before cleaning.

5. Do not install or use this product near water, or when you are wet.

6. Install the product securely on a stable surface.

7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

8. If the product does not operate normally, see

troubleshoot.

9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Maintain and

1 Get started

Find other resources for the product .........................................................................................5

Understand the HP Fax parts.....................................................................................................5

Front view.............................................................................................................................6

Back view..............................................................................................................................6

Control panel buttons and lights...........................................................................................7

Load full-size paper....................................................................................................................8

Load originals...........................................................................................................................10

Change HP Fax settings...........................................................................................................11

Send a basic fax.......................................................................................................................11

Set the answer mode................................................................................................................12

Set up faxing for the HP Fax ...................................................................................................12

Set up faxing (parallel phone systems)..............................................................................13

Serial-type fax setup...........................................................................................................14

2Use the HP Fax

Control panel menus................................................................................................................15

Use control panel menus..........................................................................................................16

Control-panel message types...................................................................................................16

Text and symbols......................................................................................................................17

Type numbers and text on the control-panel keypad.........................................................17

To enter text..................................................................................................................17

To enter a space, pause, or symbol.............................................................................18

To erase a letter, number, or symbol............................................................................18

Available symbols for dialing fax numbers.........................................................................18

Set up speed-dial entries..........................................................................................................18

Set up fax numbers as speed-dial entries or groups..........................................................19

Set up speed-dial entries..............................................................................................19

Set up a speed-dial group............................................................................................19

Print and view a list of speed-dial entries...........................................................................20

Select print media.....................................................................................................................20

Tips for selecting and using print media.............................................................................20

Understand specifications for supported media.................................................................21

Understand supported sizes.........................................................................................21

Understand supported media types and weights.........................................................21

Set minimum margins.........................................................................................................21

3Fax

Send a fax................................................................................................................................22

Send a fax manually from a phone.....................................................................................22

Send a fax using monitor dialing........................................................................................24

Send a fax from memory....................................................................................................24

Schedule a fax to send later...............................................................................................25

Send a fax to multiple recipients.........................................................................................25

Send a color original or image/embedded picture fax........................................................26

Change the fax resolution and Lighter/Darker settings......................................................27

Change the fax resolution.............................................................................................27

Change the Lighter / Darker setting............................................................................28

Set new default settings...............................................................................................28

Send a fax in Error Correction Mode..................................................................................29

Receive a fax............................................................................................................................29

Receive a fax manually......................................................................................................29

Set up backup fax reception...............................................................................................30

Reprint received faxes from memory..................................................................................31

Poll to receive a fax............................................................................................................31

Forward faxes to another number......................................................................................32

Set the paper size for received faxes.................................................................................32

Set automatic reduction for incoming faxes........................................................................33

Block junk fax numbers......................................................................................................33

Set the junk fax mode...................................................................................................33

Add numbers to the junk fax list...................................................................................34

Remove numbers from the junk fax list........................................................................34

Change fax settings..................................................................................................................35

Configure the fax header....................................................................................................35

Set the number of rings before answering..........................................................................35

Change the answer ring pattern for distinctive ring............................................................36

Set the fax error correction mode.......................................................................................36

Set the dial type..................................................................................................................36

Set the redial options..........................................................................................................37

Set the fax speed................................................................................................................37

Fax over the Internet................................................................................................................38

Cancel a fax..............................................................................................................................38

4Copy

Make copies from the control panel..........................................................................................39

Change the copy settings.........................................................................................................39

Set the number of copies..........................................................................................................40

Set the copy paper size............................................................................................................40

Set the copy paper type............................................................................................................40

Change copy speed or quality..................................................................................................41

Resize an original to fit onto letter or A4 paper........................................................................41

Copy a legal-size document onto letter paper..........................................................................42

Adjust the lightness and darkness of your copy.......................................................................42

Enhance blurred areas of your copy.........................................................................................42

Enhance light areas of your copy.............................................................................................43

Cancel a copy job.....................................................................................................................43

Contents

5 Configure and manage

Manage the HP Fax..................................................................................................................44

Use reports...............................................................................................................................44

Print fax confirmation reports..............................................................................................44

Print fax error reports..........................................................................................................45

Print and view the fax log...................................................................................................45

Test fax setup...........................................................................................................................46

The fax test failed.....................................................................................................................46

6 Maintain and troubleshoot

Work with print cartridges.........................................................................................................51

Print cartridges....................................................................................................................51

Handle the print cartridges.................................................................................................52

Replace the print cartridges................................................................................................52

Align the print cartridges.....................................................................................................55

Clean the print cartridges...................................................................................................55

Clean the print cartridge contacts.......................................................................................56

Clean the area around the ink nozzles...............................................................................57

Store print cartridges..........................................................................................................58

Clean the HP Fax.....................................................................................................................59

Clean the glass strip...........................................................................................................59

Clean the white strip...........................................................................................................60

Clean the exterior...............................................................................................................61

Troubleshooting tips and resources.........................................................................................61

Solve printing problems............................................................................................................61

Poor print quality and unexpected printouts.............................................................................62

Solve paper-feed problems......................................................................................................63

Solve copy problems................................................................................................................63

Solve fax problems...................................................................................................................65

Troubleshoot setup issues........................................................................................................70

Clear paper jams......................................................................................................................71

Avoid paper jams......................................................................................................................72

A HP supplies and fax specifications

Order printing supplies online...................................................................................................73

Supplies....................................................................................................................................73

HP media............................................................................................................................73

Print cartridges....................................................................................................................73

Physical specifications..............................................................................................................74

Product features and capacities...............................................................................................74

Memory specifications..............................................................................................................74

Print specifications....................................................................................................................74

Copy specifications...................................................................................................................74

Fax specifications.....................................................................................................................75

Environmental specifications....................................................................................................75

Electrical specifications............................................................................................................75

Acoustic emission specifications (noise levels per ISO 7779)..................................................75

B Support and warranty

Obtain electronic support..........................................................................................................77

Obtain HP telephone support...................................................................................................77

Before you call....................................................................................................................77

Support process.................................................................................................................78

HP support by phone..........................................................................................................78

Phone support period...................................................................................................78

Placing a call.................................................................................................................78

After the phone support period.....................................................................................78

Additional warranty options................................................................................................78

Prepare the HP Fax for shipment.............................................................................................78

Pack the HP Fax.......................................................................................................................79

Warranty...................................................................................................................................80

C Regulatory information

FCC statement..........................................................................................................................81

Noise emission statement for Germany...................................................................................82

Notice to users of the U.S. telephone network: FCC requirements..........................................82

Notice to users of the Canadian telephone network.................................................................83

Notice to users in the European Economic Area......................................................................83

Regulatory model number........................................................................................................84

Environmental product stewardship program...........................................................................84

Paper use...........................................................................................................................84

Plastics...............................................................................................................................84

Material safety data sheets.................................................................................................84

Energy consumption...........................................................................................................84

Recycling program..............................................................................................................84

HP inkjet supplies recycling program.................................................................................84

Disposal of waste equipment by users in private households in the European

Union..................................................................................................................................86

Declaration of conformity..........................................................................................................87

Index..............................................................................................................................................88

1 Get started

This guide provides details about how to use the HP Fax and to resolve problems.

Find other resources for the product

• Understand the HP Fax parts

• Load full-size paper

• Load originals

• Change HP Fax settings

• Send a basic fax

• Set the answer mode

• Set up faxing for the HP Fax

•

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource Description Location

Setup poster Provides illustrated setup

Control panel Provides status, error, and

Logs and reports Provides information about

HP Web sites If you have Internet access,

HP telephone support Lists information to contact

information.

warning information about operations.

events that have occurred.

you can get help and support from the HP Web sites. These Web sites offer technical support, supplies, and ordering information.

HP. During the warranty period, this support is often free of charge.

Understand the HP Fax parts

• Front view Back view

• Control panel buttons and lights

•

A printed version of the document is provided with the HP Fax.

For more information, see

Control panel buttons and lights.

For more information, see

Configure and manage.

www.hp.com/support

www.hp.com

For more information, see

Obtain HP telephone support.

Understand the HP Fax parts 5

Chapter 1

Front view

1 Document feeder tray

2 Control panel display

3 Paper guides

4 Control panel

5 Print cartridge door

6 Input tray

7 Tray extender

8 Paper-width guide

9 Document catcher

10 Document catcher extender

11 Handset

Back view

6 Get started

1 Power connection

2 Fax ports (1-LINE and 2-EXT)

3 Rear door

4 Rear door access tab

Control panel buttons and lights

The following diagram and related table provide a quick reference to the control panel features.

Label Icon Name and Description

1 Speed Dial: Selects a speed dial number

2 Lighter / Darker: Lightens or darkens black-and-white faxes being sent

3 Fax Resolution: Adjusts the resolution for black-and-white faxes being sent

4 Attention light: When blinking, the attention light indicates an error has occurred that

5 Display: View menus and messages

6 Back: Moves you one level up in the menu

requires your attention

Understand the HP Fax parts 7

Chapter 1

(continued)

Label Icon Name and Description

7 Left arrow: Decrease values on the display

8 OK: Selects a menu or a setting on the display

9 Right arrow: Increases values on the display

10 Setup: Presents the Setup Menu for generating reports and changing fax and other

11 Reports: Opens the menu of reports you can print

12 Cancel: Stops a job, exits a menu, or exits settings

13 START COPY Black: Starts a black-and-white copy

14 START COPY Color: Starts a color copy

15 START FAX Color: Starts a color fax

16 START FAX Black: Starts a black-and-white fax

17 Fax Menu: Places the HP Fax in fax mode and presents the Fax Menu. Press Fax

18 Copy Menu: Places the HP Fax in copy mode and presents the Copy Menu. Press

19 Keypad: Enter fax numbers, values, or text

20 Flash: Cancels a fax and brings up a dial tone. Also used to answer a call waiting

21 Answer Mode: Switches among the Answer Mode settings. Depending on the

22 Redial/Pause: Redials the most recently dialed number or inserts a 3-second pause

23 One-touch speed dial buttons: Accesses the first 20 speed dial numbers. Press a

maintenance settings

Menu repeatedly to scroll through the options in the Fax Menu.

Copy Menu repeatedly to scroll through the options in the Copy Menu.

setting, the HP Fax automatically answers incoming phone calls, requires you to receive the fax manually, or "listens" for fax tones.

in a fax number

speed dial button once to select the speed dial number presented in the left column. Press the same speed dial button a second time to select the speed dial number in the right column.

Load full-size paper

You can load full-size letter, A4, or legal paper into the input tray of the HP Fax.

CAUTION: Make sure that the HP Fax is idle and silent when you load paper into

the input tray. If it is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the HP Fax might not be in place. You could push the paper too far forward, causing the HP Fax to eject blank pages.

TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in

a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP Fax.

8 Get started

To load full-size paper

1. Slide the paper-width guide to its outermost position.

2. Flip the tray extender up toward you.

NOTE: When you use legal-size paper, leave the tray extender closed.

3. Tap a stack of paper on a flat surface to align the edges, and then check the paper

for the following:

• Make sure it is free of rips, dust, wrinkles, and curled or bent edges.

• Make sure all the paper in the stack is the same size and type.

Load full-size paper 9

Chapter 1

4. Insert the stack of paper into the input tray with the short edge forward and the print

side down. Slide the stack of paper forward until it stops.

TIP: If you are using letterhead, insert the top of the page first with the print side

down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the input tray.

5. Slide the paper-width guide inward until it stops at the edge of the paper.

Do not overload the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide.

Load originals

You can copy or fax a single or multiple-page A4-, letter-, or legal-size document by placing it in the document feeder tray.

The document feeder tray holds a maximum of 20 sheets of letter- or A4-size paper, or it holds 15 sheets of legal-size paper.

To load an original in the document feeder tray

1. Load your original, with the print side down, into the document feeder tray. Place the

pages so that the top edge of the document goes in first. Slide the media into the automatic document feeder until you hear a beep or see a message on the display indicating that the loaded pages were detected.

TIP: For more help on loading originals in the automatic document feeder, refer

to the diagram engraved in the document feeder tray.

10 Get started

2. Slide the width guides inward until they stop at the left and right edges of the media.

Change HP Fax settings

You can change the HP Fax settings from the control panel:

To change settings from the control panel

1. At the control panel, press the menu button for the function you are using (for example,

Copy Menu).

2. To reach the option that you want to change, use one of the following methods:

• Press a control-panel button, and then use the left or right arrow keys to adjust

the value.

• Select the option from the menu on the control-panel display.

3. Select the value that you want, and then press OK.

Send a basic fax

You can easily send a single- or multiple-page black-and-white fax by using the control panel.

NOTE: If you need printed confirmation that your faxes were successfully sent,

enable fax confirmation before sending any faxes.

TIP: You can also send a fax manually from a phone or by using monitor dialing.

These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing.

Send a basic fax 11

Chapter 1

To send a basic fax from the control panel

1. Load your originals. For additional information, see

2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

TIP: To add a pause in the fax number you are entering, press Redial/Pause,

or press the Symbols (*) button repeatedly, until a dash (-) appears on the display.

3. Press START FAX Black.

If the HP Fax detects an original loaded in the automatic document feeder, it sends the document to the number you entered.

TIP: If the recipient reports issues with the quality of the fax you sent, you can

try changing the resolution or contrast of your fax.

Set the answer mode

The answer mode determines how the HP Fax answers incoming calls.

• Select Fax mode if you want to receive faxes automatically. The HP Fax will answer

the telephone, automatically detect fax tones, and receive a fax.

• Select Tel mode if you want to receive faxes manually. You must be available to

respond in person to the incoming fax call or the HP Fax does not receive faxes. Press START FAX Black or START FAX Color to begin receiving the fax.

• Select FaxTel mode if you want the HP Fax to answer faxes automatically after a

certain number of rings that are specified by the Rings to Answer setting. If the HP Fax does not sense a fax signal, it will ring 5 times in a different tone to tell you it may be a regular telephone call. If you do not pick up the handset, it will try again to receive a fax after several more rings.

• Select AnswerMachine mode if you have an answering machine connected directly

to the port labeled 2-EXT on the back of your HP Fax. When a call comes in, the answering machine answers and listens. If it detects fax tones, it receives the fax; otherwise, the answering machine records the caller's message. If the answering machine is switched off or not connected to your HP Fax, the HP Fax will automatically attempt to receive a fax after several rings.

Load originals.

To select the answer mode via the control panel

▲ Press Answer Mode button until the desired mode displays.

Set up faxing for the HP Fax

After completing all the steps in the setup poster, use the instructions in this section to complete your fax setup. Keep your setup poster for later use.

In this section, you will learn how to set up the HP Fax so that faxing works successfully with equipment and services you might already have on the same phone line.

12 Get started

Set up faxing (parallel phone systems)

Before you begin setting up the HP Fax for faxing, determine which kind of phone system your country/region uses. The instructions for fax setup differ depending on whether you have a serial- or parallel-type phone system.

• If you do not see your country/region listed in the table below, you probably have a

serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the "2-EXT" port on the HP Fax. Instead, all equipment must be connected at the telephone wall jack.

NOTE: In some countries/regions that use serial-type phone systems, the phone

cord that came with the HP Fax might have an additional wall plug attached to it. This enables you to connect other telecom devices to the wall jack where you plug in the HP Fax.

• If your country/region is listed in the table below, you probably have a parallel-type

telephone system. In a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the "2-EXT" port on the back of the HP Fax.

NOTE: If you have a parallel-type phone system, HP recommends you use the

2-wire phone cord supplied with the HP Fax to connect it to the telephone wall jack.

Table 1-1 Countries/regions with a parallel-type phone system

Argentina Australia Brazil

Canada Chile China

Colombia Greece India

Indonesia Ireland Japan

Korea Latin America Malaysia

Mexico Philippines Poland

Portugal Russia Saudi Arabia

Singapore Spain Taiwan

Thailand USA Venezuela

Vietnam

If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company.

Set up faxing for the HP Fax 13

Chapter 1

Serial-type fax setup

For information on setting up the HP Fax for faxing using a serial-type phone system, see the Fax Configuration Web site for your country/region.

Austria www.hp.com/at/faxconfig

Germany www.hp.com/de/faxconfig

Switzerland (French) www.hp.com/ch/fr/faxconfig

Switzerland (German) www.hp.com/ch/de/faxconfig

United Kingdom www.hp.com/uk/faxconfig

Finland www.hp.fi/faxconfig

Denmark www.hp.dk/faxconfig

Sweden www.hp.se/faxconfig

Norway www.hp.no/faxconfig

Netherlands www.hp.nl/faxconfig

Belgium (Dutch) www.hp.be/nl/faxconfig

Belgium (French) www.hp.be/fr/faxconfig

Portugal www.hp.pt/faxconfig

Spain www.hp.es/faxconfig

France www.hp.com/fr/faxconfig

Ireland www.hp.com/ie/faxconfig

Italy www.hp.com/it/faxconfig

14 Get started

2 Use the HP Fax

• Control panel menus Use control panel menus

• Control-panel message types

• Text and symbols

• Set up speed-dial entries

• Select print media

•

Control panel menus

Setup Menu

1. Print Report

1. Fax Confirmation

❑

2. Image on Fax Send Report

❑

3. Fax Error Report

❑

4. Self-Test Report

❑

5. Last Transaction

❑

6. Fax Log

❑

7. Speed Dial List

❑

8. Caller ID Report

❑

9. Junk Fax List

❑

0. Reprint Faxes in Memory

❑

2. Speed Dial Setup

1. Individual Speed Dial

❑

2. Group Speed Dial

❑

3. Delete Speed Dial

❑

4. Print Speed Dial List

❑

3. Basic Fax Setup

1. Fax Header

❑

2. Rings to Answer

❑

3. Fax Paper Size

❑

4. Rings and Beep Volume

❑

5. Phone Line, Monitor Volume

❑

6. Tone and Pulse Dialing

❑

7. Junk Fax Blocker Setup

❑

4. Advanced Fax Setup

1. Distinctive Ring

❑

2. Busy Redial

❑

3. No Answer Redial

❑

4. Automatic Reduction

❑

5. Backup Fax Reception

❑

6. Error Correction Mode

❑

7. Fax Speed

❑

8. Fax Forwarding (Black Only)

❑

5. Tools

1. Clean Print Cartridge

❑

2. Align Print Cartridge

❑

3. Date and Time

❑

4. Restore Factory Defaults

❑

5. Reprint Faxes in Memory

❑

6. Run Fax Test

❑

7. Clear Fax Log

❑

6. Preferences

1. Set Language and Country/Region

❑

2. Set Scroll Speed

❑

3. Set Prompt Delay Time

❑

Fax Menu Copy Menu

Enter Number

❑

Resolution

❑

Number of

❑

Copies Reduce/Enlarge

❑

Paper Type

❑

Lighter/Darker

❑

Control panel menus 15

Chapter 2

(continued)

Fax Menu Copy Menu

Lighter/Darker

❑

How to Fax

❑

Set New Defaults

❑

Use control panel menus

The following sections provide a quick reference to top-level menus that appear on the control-panel display. To display a menu, press the menu button for the function you want to use.

• Fax menu: Menu options include:

◦ Modifying resolution ◦ Lightening/darkening ◦ Sending delayed faxes ◦ Setting up new defaults

• Copy menu: Menu options include:

◦ Selecting copy quantities ◦ Reducing/enlarging ◦ Selecting media type and size

Control-panel message types

Message type Description

Status messages Status messages reflect the current state of the HP Fax.

Warning messages Warning messages inform you of events that require your

Error messages Error messages communicate that some action must be

They inform you of normal operation and require no action to clear them. They change as the state of the HP Fax changes. Whenever the HP Fax is ready, not busy, and has no pending warning messages, the display shows date, time, and the answer mode.

attention, but they do not prevent the HP Fax from operating. An example of a warning message is a low ink warning. These messages appear until you resolve the condition.

performed, such as adding media or clearing a media jam. These messages are usually accompanied by a blinking red Attention light. Take the appropriate action to continue printing.

If the error message shows an error code, unplug the HP Fax, and then plug it in again. In most situations, this action solves the problem. If the message persists, your HP Fax might need service. For more information, see

Support and warranty.

NOTE: The faxes stored in memory are not deleted

when you unplug the power cord.

Copy Quality

❑

Copy Paper Size

❑

Enhancements

❑

Set New Defaults

❑

16 Use the HP Fax

(continued)

Message type Description

Critical error messages Critical error messages inform you of a HP Fax failure.

Some of these messages can be cleared by unplugging the power cord, and plugging it back in again. If a critical error persists, service is required. For more information, see

Support and warranty.

NOTE: The faxes stored in memory are not deleted

when you unplug the power cord.

Text and symbols

You can use the keypad on the control panel to enter text and symbols.

You can also enter symbols from the keypad when you dial a fax or phone number. When the HP Fax dials the number, it interprets the symbol and responds accordingly. For example, if you enter a dash in the fax number, the HP Fax will pause before dialing the remainder of the number. A pause is useful if you need to gain access to an outside line before dialing the fax number.

NOTE: If you want to enter a symbol in your fax number, such as a dash, you need

to enter the symbol by using the keypad.

Type numbers and text on the control-panel keypad

You can enter text or symbols by using the keypad on the control panel.

After you are done entering text, press OK to store your entry.

To enter text

1. Press the keypad numbers that correspond to the letters of a name. For example, the

letters a, b, and c correspond to the number 2, as shown on the button below.

TIP: Press a button multiple times to see the available characters. Depending

on your language and country/region setting, other characters might be available in addition to the ones shown on the keypad.

2. After the correct letter appears, wait for the cursor to advance automatically to the

right, or press the right arrow button. Press the number that corresponds to the next letter in the name. Press the button multiple times until the correct letter appears. The first letter of a word is automatically set to uppercase.

Text and symbols 17

Chapter 2

To enter a space, pause, or symbol

• To insert a space, press Space.

• To enter a pause, press Redial/Pause. A dash appears in the number sequence.

• To enter a symbol, such as @, press the Symbols button repeatedly to scroll through

the list of available symbols: at (@), period (.), underscore (_), dash (-), ampersand (&), slash (/), colon (:), semicolon (;), comma (,), question (?), back slash (\), asterisk (*), parentheses ( ), apostrophe ('), equals (=), plus (+), number sign (#), exclamation (!), percent (%), and quotation mark (“).

To erase a letter, number, or symbol

▲ If you make a mistake, press the left arrow button to clear it, and then make the correct

entry.

Available symbols for dialing fax numbers

To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of symbols. The following table provides the symbols that you can use in a fax or phone number sequence, fax header information, and speed-dial entries.

Available symbols

* Displays an asterisk symbol when

- When auto-dialing, the HP Fax enters a

( ) Displays a left or right parenthesis to

W When auto-dialing, W causes the HP Fax

R During auto-dialing, the R functions the

+ Displays a plus symbol. This symbol does

Description Available when entering

required for dialing.

pause in the number sequence.

separate numbers, such as area codes, for easier reading. These symbols do not affect dialing.

to wait for a dial tone before continuing to dial.

same as a Flash button on your telephone.

not affect dialing.

Set up speed-dial entries

Fax header name, speed-dial names, speed-dial numbers, fax or phone numbers, and monitor dial entries

Fax header name, fax header number, speed-dial names, speeddial numbers, and fax or phone numbers

Speed-dial numbers and fax or phone numbers

Fax header name, fax header number, speed-dial names, speeddial numbers, and fax or phone numbers

You can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbers quickly by using the control panel. The first 20 entries for each of these

18 Use the HP Fax

destinations are associated with the 10 dual-purpose speed-dial buttons on the control panel.

•

Set up fax numbers as speed-dial entries or groups Print and view a list of speed-dial entries

•

Set up fax numbers as speed-dial entries or groups

You can store fax numbers or groups of fax numbers as speed-dial entries. Speed-dial entries 1 through 20 are associated with the corresponding ten speed-dial buttons on the control panel.

For information about printing a list of the speed-dial entries that are set up, see

view a list of speed-dial entries.

•

Set up speed-dial entries Set up a speed-dial group

•

Set up speed-dial entries

Control panel: Press Setup, and then select the Speed Dial Setup option.

◦ To add or change an entry: Select Individual Speed Dial or Group Speed Dial and

press the arrow keys to move to an unused entry number, or type a number on the keypad. Type the fax number, and then press OK. Include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. Type the name, and then press OK.

◦ To delete one entry or all entries: Select Delete Speed Dial, press the arrow keys to

highlight the speed-dial entry that you want to delete, and then press OK.

Print and

Set up a speed-dial group

If you send information to the same group of fax numbers on a regular basis, you can set up a speed-dial entry for a group in order to simplify the task. The speed-dial entry for a group can be associated with a speed-dial button on the control panel.

A group member must be a member of the speed-dial list before you can add the member to a speed-dial group. You can add up to 48 fax numbers to each group (with up to 50 characters for each fax number).

Control panel: Press the Setup button, and then select the Speed Dial Setup option. ◦ To add a group: Select Group Speed Dial, select an unassigned speed-dial entry,

and then press OK. Use the arrow keys to highlight a speed-dial entry, and then press OK to select it. Repeat this step to add additional speed-dial entries to this group. Use the keypad to enter a group speed-dial name, and then press OK. Follow any prompts that might occur.

◦ To add entries to a group: Select Group Speed Dial, select the group speed-dial

entry that you want to change, and then press OK. Use the arrow keys to highlight a speed-dial entry, and then press OK to select it. Repeat this step to add additional speed-dial entries to this group. Follow any prompts that might occur.

◦ To delete a group: Select Delete Speed Dial, press the arrow keys to highlight the

speed-dial entry that you want to delete, and then press OK.

Set up speed-dial entries 19

Chapter 2

Print and view a list of speed-dial entries

You can print or view a list of all of the speed-dial entries that have been set up. Each entry in the list contains the following information:

• Speed-dial number (the first ten entries correspond to the ten speed-dial buttons on

the control panel)

• Name associated with the fax number or group of fax numbers

• For the fax speed-dial list, the fax number (or all of the fax numbers for a group)

Select print media

The HP Fax is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at

Tips for selecting and using print media

For the best results, observe the following guidelines.

• Always use media that conforms to the HP Fax specifications. For more information,

see

Understand specifications for supported media.

• Load only one type of media at a time into a tray.

• Load media print-side down and aligned against the right and back edges of the tray.

For more information, see

• Do not overload the tray. For more information, see supported media.

• To prevent jams, poor print quality, and other printing problems, avoid the following

media:

◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is too lightweight or stretches easily

Load full-size paper.

www.hp.com for more information about HP media.

Understand specifications for

Photo media

• Use the Best mode to copy images/embedded pictures. Note that in this mode,

copying takes longer.

• Remove each sheet as it copies and set it aside to dry. Allowing wet media to stack

up may cause smearing.

Transparencies

• Insert transparencies with the rough side down and the adhesive strip pointing

towards the back of the device.

• Use the Normal mode to copy transparencies. This mode provides longer drying time

and ensures that the ink dries completely before the next page is delivered to the output tray.

• Remove each sheet as it copies and set it aside to dry. Allowing wet media to stack

up may cause smearing.

20 Use the HP Fax

Understand specifications for supported media

Use the following tables to determine the correct media to use with your HP Fax, and determine what features will work with your media.

•

Understand supported sizes Understand supported media types and weights

•

Understand supported sizes

Type Size

Paper Letter: 216 x 279 mm (8.5 x 11 inches)

A4: 210 x 297 mm (8.3 x 11.7 inches)

Legal: 216 x 356 mm (8.5 x 14 inches)

B5–JIS: 182 x 257 mm (7.2 x 10.1 inches)

Transparency film Letter: 216 x 279 mm (8.5 x 11 inches)

A4: 210 x 297 mm (8.3 x 11.7 inches)

Premium photo paper Letter: 216 x 280 mm (8.5 x 11 inches)

A4: 210 x 297 mm (8.3 x 11.7 inches)

Understand supported media types and weights

Type Paper weight Input tray* Output tray** Document

Plain paper 16 to 24 lb. (60 to

Legal paper 20 to 24 lb. (75 to

Transparency film N/A 25 up to 10 N/A

8.5 x 11 inch photo paper

* Maximum capacity. The input tray has a maximum input stack height capacity of 10 mm.

** Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently.

Set minimum margins

Top (leading edge) Bottom (trailing

U.S. (Letter, Legal, Executive)

ISO (A4, A5) and JIS (B5) 1.8 mm (0.07 inches) 12.7 mm (0.50

feeder tray

90 gsm)

N/A 40 20 N/A

1.5 mm (0.06 inches) 12.7 mm (0.50

up to 100

(16 lb. paper)

up to 100

(16 lb. paper)

edge)

inches)

up to 20

(16 lb. paper)

up to 20

(16 lb. paper)

up to 20

up to 15

Left and Right margins

6.4 mm (0.25 inches)

3.2 mm (0.13 inches)

Select print media 21

3Fax

You can use the HP Fax to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set up speed-dials to send faxes quickly and easily to frequently used numbers. From the control panel, you can also set a number of fax options, such as resolution and the contrast between lightness and darkness on the faxes you send.

NOTE: Before you begin faxing, make sure you have set up the HP Fax properly for

faxing.

You can verify the fax is set up correctly by running the fax setup test from the control panel. To run the fax test, press Setup, select Tools, select Run fax test, and then press OK.

•

Send a fax Receive a fax

• Change fax settings

• Fax over the Internet

• Cancel a fax

•

Send a fax

You can send a fax in a variety of ways. Using the control panel, you can send a blackand-white or color fax. You can also initiate a fax manually from an external phone. This allows you to speak with the recipient before sending the fax.

•

Send a fax manually from a phone Send a fax using monitor dialing

• Send a fax from memory

• Schedule a fax to send later

• Send a fax to multiple recipients

• Send a color original or image/embedded picture fax

• Change the fax resolution and Lighter/Darker settings

• Send a fax in Error Correction Mode

•

Send a fax manually from a phone

Sending a fax manually allows you to make a phone call and talk with the recipient before you send the fax. This is useful if you want to inform the recipient that you are going to send them a fax before sending it. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax.

Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call,

22 Fax

you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.

To initiate a fax manually from an external phone

1. Load your originals. For additional information, see

Load originals.

2. Dial the number by using the keypad on the phone that is connected to the HP Fax.

NOTE: Do not use the keypad on the control panel of the HP Fax when manually

sending a fax. You must use the keypad on your phone to dial the recipient's number.

3. If the recipient answers the telephone, you can engage in a conversation before

sending your fax.

NOTE: If a fax machine answers the call, you will hear fax tones from the

receiving fax machine. Proceed to the next step to transmit the fax.

4. When you are ready to send the fax, press START FAX Black or START FAX

Color.

NOTE: If prompted, select Send Fax, and then press START FAX Black or

START FAX Color again.

If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones. The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.

To send a fax manually using the attached handset

1. Load your originals print side down and top first in the center of the document feeder

tray.

2. Pick up the handset that is attached to the HP Fax and dial the number by using the

keypad on the control panel.

3. If the recipient answers the telephone, you can engage in a conversation before

sending your fax.

NOTE: If a fax machine answers the call, you will hear fax tones from the

receiving fax machine. Proceed to the next step to transmit the fax.

4. Once you are ready to send the fax, press START FAX Black or START FAX

Color.

NOTE: If prompted, select Send Fax, and then press START FAX Black or

START FAX Color again.

Send a fax 23

Chapter 3

Send a fax using monitor dialing

Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the HP Fax. This enables you to respond to prompts while dialing, as well as control the pace of your dialing.

TIP: If you do not enter your calling card PIN fast enough, the HP Fax might start

sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card.

NOTE: Make sure the volume is turned on, or you will not hear a dial tone.

To send a fax using monitor dialing from the control panel

1. Load your originals. For additional information, see

2. Press START FAX Black or START FAX Color.

If the HP Fax detects an original loaded in the automatic document feeder, you will hear a dial tone.

3. When you hear the dial tone, enter the number by using the keypad on the control

panel.

4. Follow any prompts that might occur.

TIP: If you are using a calling card to send a fax and you have your calling card

PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you

have your PIN stored.

Your fax is sent when the receiving fax machine answers.

Load originals.

Send a fax from memory

You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable. The HP Fax scans the originals into memory and sends them once it is able to connect to the receiving fax machine. After the HP Fax scans the pages into memory, you can immediately remove the originals from the document feeder tray.

NOTE: You can only send a black-and-white fax from memory.

To send a fax from memory

1. Load your originals print side down into the document feeder tray.

2. In the Fax area, press Fax Menu.

The Enter Number prompt appears.

3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

4. In the Fax area, press Fax Menu repeatedly until How to Fax appears.

24 Fax

5. Press until Scan & Fax appears, and then press OK.

6. Press START FAX Black.

The HP Fax scans the originals into memory and sends the fax when the receiving fax machine is available.

Schedule a fax to send later

You can schedule a black-and-white fax to be sent within the next 24 hours. This enables you to send a black-and-white fax late in the evening, when phone lines are not as busy or phone rates are lower, for example. The HP Fax automatically sends your fax at the specified time.

You can only schedule one fax to be sent at a time. You can continue to send faxes normally, however, while a fax is scheduled.

NOTE: You can only send faxes in black and white due to memory limitations.

To schedule a fax from the control panel

1. Load your originals print side down into the document feeder tray.

2. In the Fax area, press Fax Menu repeatedly until How to Fax appears.

3. Press

4. Enter the send time by using the numeric keypad, and then press OK. If prompted,

press 1 for AM, or 2 for PM.

5. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

6. Press START FAX Black.

The HP Fax scans all pages and the scheduled time appears on the display. The fax is sent at the scheduled time.

until Send Fax Later appears, and then press OK.

To cancel a scheduled fax

1. In the Fax area, press Fax Menu repeatedly until How to Fax appears.

2. Press

If there is a fax already scheduled, the Cancel prompt appears on the display.

3. Press 1 to select Yes.

until Send Fax Later appears, and then press OK.

NOTE: You can also cancel the scheduled fax by pressing Cancel on the control

panel when the scheduled time is visible on the display.

Send a fax to multiple recipients

You can send a fax to multiple recipients without first setting up a group speed dial.

NOTE: The list of recipients you specify for this fax is not saved and only works for

sending faxes in black. If you intend to send other faxes to the same recipient list, you should create a group speed dial list. For more information, see

as speed-dial entries or groups

Set up fax numbers

Send a fax 25

Chapter 3

To send a fax to multiple recipients without using group speed dial

1. Press Fax Menu, select How to Fax, and then select Broadcast Fax.

2. Enter a fax number by using the keypad, or use the arrow keys to access speed dials.

3. At the Enter Another? prompt, do one of the following:

• If you want to add another, press Yes, and then repeat step 2 for each number.

• If you are done, press No.

NOTE: You can add up to 20 individual fax numbers.

4. Press START FAX Black.

5. When prompted, load your originals print side down and top first in the center of the

document feeder tray. For additional information, see

Load originals.

6. Press START FAX Black again.

You can send a fax to multiple recipients at once by grouping individual speed dial entries into group speed dial entries.

To send a fax to multiple recipients using group speed dial

1. Load your originals print side down into the document feeder tray.

2. Press Speed Dial repeatedly, until the appropriate group speed dial entry appears.

TIP: You can also scroll through the speed dial entries by pressing or , or

you can select a speed dial entry by entering its speed dial code using the keypad on the control panel.

3. Press START FAX Black.

If the HP Fax detects an original loaded in the automatic document feeder, it sends the document to each number in the group speed dial entry.

NOTE: You can only use group speed dial entries to send faxes in black and

white, because of memory limitations. The HP Fax scans the fax into memory then dials the first number. When a connection is made, it sends the fax and dials the next number. If a number is busy or not answering, the HP Fax follows the settings for Busy Redial and No Answer Redial. If a connection cannot be made, the next number is dialed and an error report is generated.

Send a color original or image/embedded picture fax

You can fax a color original or image/embedded picture from the HP Fax. If it determines that the recipient's fax machine only supports black-and-white faxes, the fax is sent in black and white.

HP recommends that you use only color originals for color faxing.

To send a color original or image/embedded picture fax from the control panel

1. Load your originals print side down into the document feeder tray.

2. In the Fax area, press Fax Menu.

The Enter Number prompt appears.

26 Fax

3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

4. Press START FAX Color.

If the HP Fax detects an original loaded in the automatic document feeder, it sends the document to the number you entered.

NOTE: If the recipient's fax machine only supports black-and-white faxes, the

HP Fax automatically sends the fax in black and white. A message appears after the fax has been sent indicating that the fax was sent in black and white. Press

OK to clear the message.

Change the fax resolution and Lighter/Darker settings

You can change the Resolution and Lighter / Darker settings for documents that you are faxing.

NOTE: These settings do not affect copy settings. Copy resolution and lightness/

darkness are set independently from fax resolution and lightness/darkness.

• Change the fax resolution Change the Lighter / Darker setting

• Set new default settings

•

Change the fax resolution

The Resolution setting affects the transmission speed and quality of faxed black-andwhite documents. If the receiving fax machine does not support the resolution you have chosen, the HP Fax sends faxes at the highest resolution supported by the receiving fax machine.

NOTE: You can only change the resolution for faxes that you are sending in black

and white. The HP Fax sends all color faxes using Fine resolution.

The following resolution settings are available for sending faxes: Fine, Very Fine, Photo, and Standard.

• Fine: provides high-quality text suitable for faxing most documents. This is the default

setting. When sending faxes in color, the HP Fax always uses the Fine setting.

• Very Fine: provides the best quality fax when you are faxing documents with very

fine detail. If you choose Very Fine, be aware that the faxing process takes longer to complete and you can only send black-and-white faxes using this resolution. If you send a color fax, it will be sent using Fine resolution instead.

• Photo: provides the best quality fax when sending images/embedded pictures in

black and white. If you choose Photo, be aware that the faxing process takes longer to complete. When faxing images/embedded pictures in black and white, HP recommends that you choose Photo.

• Standard: provides the fastest possible fax transmission with the lowest quality.

When you exit the Fax menu, this option returns to the default setting unless you set your changes as the default.

Send a fax 27

Chapter 3

To change the resolution from the control panel

1. Load your originals print side down into the document feeder tray.

2. In the Fax area, press Fax Menu.

The Enter Number prompt appears.

3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

4. In the Fax area, press Fax Menu repeatedly until Resolution appears.

5. Press

to select a resolution setting, and then press OK.

6. Press START FAX Black.

If the HP Fax detects an original loaded in the automatic document feeder, it sends the document to the number you entered.

Change the Lighter / Darker setting

You can change the contrast of a fax to be darker or lighter than the original. This feature is useful if you are faxing a document that is faded, washed out, or handwritten. You can darken the original by adjusting the contrast.

NOTE: The Lighter / Darker setting applies to black-and-white faxes only, not color

faxes.

When you exit the Fax menu, this option returns to the default setting unless you set your changes as the default.

To change the Lighter / Darker setting from the control panel

1. Load your originals print side down into the document feeder tray.

2. In the Fax area, press Fax Menu.

The Enter Number prompt appears.

3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

4. In the Fax area, press Fax Menu repeatedly until Lighter / Darker appears.

5. Press

to lighten the fax or press to darken it, and then press OK.

The indicator moves to the left or right as you press an arrow button.

6. Press START FAX Black.

If the HP Fax detects an original loaded in the automatic document feeder, it sends the document to the number you entered.

Set new default settings

You can change the default value for the Resolution and Lighter / Darker settings through the control panel.

To set new default settings from the control panel

1. Make changes to the Resolution and Lighter / Darker settings.

2. In the Fax area, press Fax Menu repeatedly until Set New Defaults appears.

3. Press

until Yes appears, and then press OK.

28 Fax

Send a fax in Error Correction Mode

Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting

errors that occur during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaffected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably. The default setting is On. Turn ECM off only if it increases phone charges substantially, and you can accept poorer quality in exchange for reduced charges.

Before turning the ECM setting off, consider the following. If you turn ECM off

• The quality and transmission speed of faxes you send and receive are affected.

• The Fax Speed is automatically set to Medium.

• You will no longer be able to send or receive faxes in color.

To change the ECM setting from the control panel

1. Press Setup.

2. Select Advanced Fax Setup and then select Error Correction Mode.

3. Press

4. Press OK.

to select On or Off.

Receive a fax

You can receive faxes automatically or manually. Press the Answer Mode button to select the desired mode. If you select Tel mode, you must receive faxes manually. If you select FaxTel mode, the HP Fax automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. If you select Fax or AnswerMachine modes, the HP Fax will answer the telephone, automatically detect fax tones, and receive a fax. You must have an answering machine connected directly to the port labeled 2-EXT on the back of your HP Fax for AnswerMachine mode.

If you receive a legal-size fax and the HP Fax is not currently set to use legal-size paper, the HP Fax reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the HP Fax prints the fax on two pages.

•

Receive a fax manually Set up backup fax reception

• Reprint received faxes from memory

• Poll to receive a fax

• Forward faxes to another number

• Set the paper size for received faxes

• Set automatic reduction for incoming faxes

• Block junk fax numbers

•

Receive a fax manually

When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.

Receive a fax 29

Chapter 3

NOTE: You can pick up the handset to talk or listen for fax tones.

You can receive faxes manually from a phone that is:

• Directly connected to the HP Fax (on the 2-EXT port)

• On the same phone line, but not directly connected to the HP Fax

To receive a fax manually

1. Make sure the HP Fax is plugged in and you have paper loaded in the input tray.

2. Remove any originals from the document feeder tray.

3. Set the Rings to Answer setting to a high number to allow you to answer the incoming

call before the HP Fax answers. Or, select Tel mode so that the HP Fax does not automatically answer incoming calls.

4. If you are currently on the phone with the sender, instruct the sender to press Start

on their fax machine.

5. When you hear fax tones from a sending fax machine, do the following:

a.Press START FAX Black or START FAX Color on the control panel. b. When prompted, select Fax Receive. c. After the HP Fax begins to receive the fax, you can hang up the phone or remain

on the line. The phone line is silent during fax transmission.

Set up backup fax reception

Depending on your preference and security requirements, you can set up the HP Fax to store all the faxes it receives, only the faxes it receives while the HP Fax is in an error condition, or none of the faxes it receives.

The following Backup Fax Reception modes are available:

30 Fax

On The default setting. When Backup Fax Reception is On, the HP Fax stores

all received faxes in memory. This enables you to reprint the most recently printed faxes if they are still saved in memory.

NOTE: When HP Fax memory is low, it overwrites the oldest, printed faxes

as it receives new faxes. If the memory becomes full of unprinted faxes, the HP Fax stops answering incoming fax calls.

NOTE: If you receive a fax that is too large, such as a very detailed color

image/embedded picture, it might not be stored in memory due to memory limitations.

On Error Only Causes the HP Fax to store faxes in memory only if an error condition exists

that prevents the HP Fax from printing the faxes (for example, if the HP Fax runs out of paper). The HP Fax continues to store incoming faxes as long as there is memory available. (If the memory becomes full, the HP Fax stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory.

Off Faxes are never stored in memory. For example, you might want to turn off

Backup Fax Reception for security purposes. If an error condition occurs

that prevents the HP Fax from printing (for example, the HP Fax runs out of paper), the HP Fax stops answering incoming fax calls.

To set backup fax reception from the control panel

1. Press Setup.

2. Select Advanced Fax Setup, and then select Backup Fax Reception.

3. Press

4. Press OK.

to select On, On Error Only, or Off.

Reprint received faxes from memory

If you set the Backup Fax Reception mode to On, the received faxes are stored in memory, whether the HP Fax has an error condition or not.

NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as

new faxes are received. If all the stored faxes are unprinted, the HP Fax does not receive any fax calls until you print or delete the faxes from memory. You might also want to delete the faxes in memory for security or privacy purposes.

You can reprint the most recently printed faxes, if they are still in memory. For example, you might need to reprint your faxes if you lost the copy of your last printout.

To reprint faxes in memory from the control panel

1. Make sure you have paper loaded in the input tray.

2. Do one of the following:

• Press Setup, select Tools, and then select Reprint Faxes in Memory.

• Press Reports, and then select Reprint Faxes in Memory. The faxes are printed in the reverse order from which they were received with the

most recently received fax printed first, and so on.

3. If you want to stop reprinting the faxes in memory, press Cancel.

To delete all the faxes in memory from the control panel

1. Press Setup.

2. Select Tools, and then select Clear Fax Log.

NOTE: All faxes stored in memory, including all unprinted or unsent faxes, are

deleted.

Poll to receive a fax

Polling allows the HP Fax to ask another fax machine to send a fax that it has in its queue. When you use the Poll to Receive feature, the HP Fax calls the designated fax machine and requests the fax from it. The designated fax machine must be set for polling and have a fax ready to send.

NOTE: The HP Fax does not support polling pass codes. Polling pass codes are a

security feature that require the receiving fax machine to provide a pass code to the HP Fax it is polling in order to receive the fax. Make sure the HP Fax you are polling does not have a pass code set up (or has not changed the default pass code) or the HP Fax will not be able to receive the fax.

Receive a fax 31

Chapter 3

To set up poll to receive a fax from the control panel

1. In the Fax area, press Fax Menu repeatedly until How to Fax appears.

2. Press

3. Enter the fax number of the other fax machine.

4. Press START FAX Black or START FAX Color.

until Poll to Receive appears, and then press OK.

NOTE: If you press START FAX Color but the sender sent the fax in black and

white, the HP Fax prints the fax in black and white.

Forward faxes to another number

You can set up the HP Fax to forward your faxes to another fax number. A received color fax is forwarded in black and white.

HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes.

To forward faxes from the control panel

1. Press Setup.

2. Select Advanced Fax Setup, and then select Fax Forwarding Black Only.

3. Press

• Choose On-Forward if you want to forward the fax to another number without

until On-Forward or On-Print & Forward appears, and then press OK.

printing a backup copy on the HP Fax.

NOTE: If the HP Fax is not able to forward the fax to the designated fax

machine (for example, if it is not turned on), the HP Fax prints the fax. If you set up the HP Fax to print error reports for received faxes, it will also print an error report.

• Choose On-Print & Forward to print a backup copy of your received fax while

forwarding the fax to another number.

4. At the prompt, enter the number of the fax machine that will receive the forwarded

faxes.

5. At the prompt, enter a start time and date and a stop time and date.

6. Press OK.

Fax Forwarding appears on the control-panel display. If the HP Fax loses power when Fax Forwarding is set up, it saves the Fax

Forwarding setting and phone number. When power is restored to the HP Fax, the Fax Forwarding setting is still On.

NOTE: You can cancel fax forwarding by pressing Cancel on the control panel

when the Fax Forwarding message is visible on the display, or you can select Off from the Fax Forwarding Black Only menu.

Set the paper size for received faxes

You can select the paper size for received faxes. The paper size you select should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only.

32 Fax

NOTE: If an incorrect paper size is loaded in the input tray when you receive a fax,

the fax does not print and an error message appears on the display. Load letter, A4, or legal paper, and then press OK to print the fax.

To set the paper size for received faxes from the control panel

1. Press Setup.

2. Select Basic Fax Setup and then select Fax Paper Size.

3. Press

to select an option, and then press OK.

Set automatic reduction for incoming faxes

The Automatic Reduction setting determines what the HP Fax does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the input tray.

To set automatic reduction from the control panel

1. Press Setup.

2. Select Advanced Fax Setup and then select Automatic Reduction.

3. Press

4. Press OK.

to select Off or On.

Block junk fax numbers

If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the HP Fax does not print faxes received from those numbers. When an incoming fax call is received, the HP Fax compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.)

NOTE: This feature is not supported in all countries/regions. If it is not supported in

your country/region, Junk Fax Blocker Set Up does not appear in the Basic Fax Setup menu.

NOTE: If no phone numbers are added in the Caller ID list, it is assumed that the

user has not signed up for the Caller ID service with the phone company.

Set the junk fax mode

By default, Block Junk Fax mode is turned On. If you do not subscribe to a caller ID service through your phone provider, or do not want to use this feature, you can turn off this setting.

Receive a fax 33

Chapter 3

Add numbers to the junk fax list

There are two ways to add a number to your junk list. You can select numbers from your caller ID history, or you can enter new numbers. The numbers in your junk list are blocked if Block Junk Fax mode is set to On.

To select a number from the caller ID list

1. Press Setup.

2. Press Basic Fax Setup, and then press Junk Fax Blocker Setup.

3. Press Add number to Junk List, and then press Select Number.

4. Press

to scroll through the numbers from which you have received faxes. When

the number you want to block appears, press OK to select it.

5. When the Select Another? prompt appears, do one of the following:

• If you want to add another number to the list of junk fax numbers, press

Yes, and then repeat step 4 for each number you want to block.

• If you are done, press No.

To manually enter a number to block

1. Press Setup.

2. Press Basic Fax Setup, and then press Junk Fax Blocker Setup.

3. Press Add number to Junk List, and then press Enter Number.

4. Use the keypad to enter a fax number to block, and then press OK.

Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different.

5. When the Enter Another? prompt appears, do one of the following:

• If you want to add another number to the list of junk fax numbers, press

Yes, and then repeat step 4 for each number you want to block.

• If you are done, press No.

34 Fax

Remove numbers from the junk fax list

If you no longer want to block a fax number, you can remove a number from your junk fax list.

To remove numbers from the list of junk fax numbers

1. Press Setup.

2. Press Basic Fax Setup, and then press Junk Fax Blocker Setup.

3. Press Remove Number from Junk List.

4. Press

to scroll through the numbers you have blocked. When the number you want

to remove appears, press OK to select it.

5. When the Delete Another? prompt appears, do one of the following:

• If you want to remove another number from the list of junk fax numbers,

press Yes, and then repeat step 4 for each number you want to block.

• If you are done, press No.

Change fax settings

After completing the steps in the setup poster that came with the HP Fax, use the following steps to change the initial settings or to configure other options for faxing.

•

Configure the fax header Set the number of rings before answering

• Change the answer ring pattern for distinctive ring

• Set the fax error correction mode

• Set the dial type

• Set the redial options

• Set the fax speed

•

Configure the fax header

The fax header prints your name and fax number on the top of every fax you send. You can set up the fax header from the control panel, as described here.

NOTE: In some countries/regions, the fax header information is a legal requirement.

To set or change the fax header

1. Press Setup.

2. Press Basic Fax Setup, and then press Fax Header.

3. Enter your personal or company name using the numeric keypad, and then press

OK.

4. Enter your fax number by using the numeric keypad, and then press OK.

Set the number of rings before answering

You can specify how many rings occur before incoming calls are automatically answered.

The Rings to Answer setting is important if you have an answering machine on the same phone line as the HP Fax, because you want the answering machine to answer the phone before the HP Fax does. The number of rings to answer for the HP Fax should be greater than the number of rings to answer for the answering machine.

For example, set your answering machine to a low number of rings and the HP Fax to answer in the maximum number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the HP Fax monitors the line. If the HP Fax detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message.

To set the number of rings before answering via the control panel

1. Press Setup.

2. Press Basic Fax Setup, and then press Rings to Answer.

3. Enter the appropriate number of rings by using the keypad, or press

the number of rings.

4. Press OK to accept the setting.

or to change

Change fax settings 35

Chapter 3

Change the answer ring pattern for distinctive ring

Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the HP Fax to answer incoming calls that have a specific ring pattern.

If you connect the HP Fax to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the HP Fax detects the specified ring pattern, it answers the call and receives the fax.

If you do not have a distinctive ring service, use the default ring pattern, which is All

Rings.

NOTE: The HP Fax cannot receive faxes when the main phone number is off the

hook.

To change the answer ring pattern for distinctive ring via the control panel

1. Verify that the HP Fax is set to answer fax calls automatically.

2. Press Setup.

3. Press Advanced Fax Setup, and then press Distinctive Ring.

4. Press

When the phone rings with the ring pattern assigned to your fax line, the HP Fax answers the call and receives the fax.

to select an option, and then press OK.

Set the fax error correction mode

Typically, the HP Fax monitors the signals on the phone line while it is sending or receiving a fax. If it detects an error signal during the transmission and the error-correction setting is on, the HP Fax can request that a portion of the fax be resent.

Turn off error correction only if you are having trouble sending or receiving a fax, and you want to accept the errors in the transmission. Turning off the setting might be useful when you are trying to send a fax to another country/region or receive a fax from another country/region, or if you are using a satellite phone connection.

To set the fax error-correction mode

▲ Control panel: Press Fax Menu, open the Advanced Fax Setup menu, and then

use the Error correction mode option.

Set the dial type

Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change the setting unless you know that your phone line cannot use tone dialing.

NOTE: The pulse-dialing option is not available in all countries/regions.

36 Fax

To set the dial type

▲ Control panel: Press Setup, press Basic Fax Setup, and then use the Tone or

Pulse Dialing option.

Set the redial options

If the HP Fax was unable to send a fax because the receiving fax machine did not answer or was busy, the HP Fax attempts to redial based on the settings for the busy-redial and no-answer-redial options. Use the following procedure to turn the options on or off.

• Busy redial: If this option is turned on, the HP Fax redials automatically if it receives

a busy signal. The factory-set default for this option is ON.

• No answer redial: If this option is turned on, the HP Fax redials automatically if the

receiving fax machine does not answer. The factory-set default for this option is

OFF.

To set the redial options

▲ Control panel: Press Setup, press Advanced Fax Setup, and then use the Busy

Redial or No Answer Redial options.

Set the fax speed

You can set the fax speed used to communicate between your HP Fax and other fax machines when sending and receiving faxes. The default fax speed is Fast.

If you use one of the following, setting the fax speed to a slower speed might be required:

• An Internet phone service

• A PBX system

• Fax over Internet Protocol (FoIP)

• An integrated services digital network (ISDN) service

If you experience problems sending and receiving faxes, you might want to try setting the Fax Speed setting to Medium or Slow. The following table provides the available fax speed settings.

Fax speed setting Fax speed

Fast v.34 (33600 baud)

Medium v.17 (14400 baud)

Slow v.29 (9600 baud)

To set the fax speed from the control panel

1. Press Setup.

2. Select Advanced Fax Setup, and then press Fax Speed.

3. Select an option using the arrow keys, and then press OK.

Change fax settings 37

Chapter 3

Fax over the Internet

You may subscribe to a low cost phone service that allows you to send and receive faxes with your HP Fax by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you:

• Dial a special access code along with the fax number, or

• Have an IP converter box that connects to the Internet and provides analog phone

ports for the fax connection.

NOTE: You can only send and receive faxes by connecting a phone cord to the port

labeled "1-LINE" on the HP Fax. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.

Some Internet faxing services do not work properly when the HP Fax is sending and receiving faxes at high speed (v.34, 33600bps). If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. You can do this by changing the Fax Speed setting from High (the default) to Medium. For information on changing this setting, see

If you have questions about internet faxing, contact your internet faxing services support department.

Cancel a fax

Set the fax speed.

You can cancel a fax you are sending or receiving at any time.

To cancel a fax

▲ Press Cancel on the control panel to stop a fax you are sending or receiving. If the

HP Fax does not stop faxing, press Cancel again. The HP Fax prints any pages it has already started printing and then cancels the

remainder of the fax. This can take a few moments.

To cancel a number you are dialing

▲ Press Cancel to cancel a number you are currently dialing.

38 Fax

4Copy

You can make quality copies using the HP Fax.

Make copies from the control panel

• Change the copy settings

• Set the number of copies

• Set the copy paper size

• Set the copy paper type

• Change copy speed or quality

• Resize an original to fit onto letter or A4 paper

• Copy a legal-size document onto letter paper

• Adjust the lightness and darkness of your copy

• Enhance blurred areas of your copy

• Enhance light areas of your copy

• Cancel a copy job

•

Make copies from the control panel

Use the following instructions to make copies on the HP Fax.

To make a copy from the control panel

1. Make sure you have paper loaded in the input tray.

2. Load your original using the ADF. For more information, see

3. Do one of the following:

• Press START COPY Black to start a black-and-white copy job.

• Press START COPY Color to start a color copy job.

Load originals.

NOTE: If you have a color original, pressing START COPY Black produces a

black-and-white copy of the color original, while pressing START COPY Color produces a full-color copy of the color original.

Change the copy settings

You can customize the copy settings to handle nearly any task.

When you change copy settings, the changes are for the current copy job only. You must set the changes as defaults for the settings to apply to all future copy jobs.

To save the current settings as defaults for future jobs

1. Make any necessary changes to the settings in the Copy Menu.

2. Press Copy Menu, and then press the arrow keys until Set New Defaults appears.

3. Press the arrow keys to select Yes, and then press OK.

Change the copy settings 39

Chapter 4

Set the number of copies

You can set the number of copies that you want to print by using the Number of Copies option.

To set the number of copies from the control panel

1. Make sure you have paper loaded in the input tray.

2. Load your original print side down in the document feeder tray.

Place the pages so that the top edge of the document goes in first.

3. In the Copy area, press Copy Menu repeatedly until Number of Copies appears.

4. Press

(The maximum number of copies varies by model.)

5. Press START COPY Black or START COPY Color.

or use the keypad to enter the number of copies, up to the maximum.

TIP: If you hold down either of the arrow buttons, the number of copies changes

by increments of 5 to make it easier to set a large number of copies.

Set the copy paper size

You can set the paper size on the HP Fax. The paper size you select should match what is loaded in your input tray.

To set the paper size from the control panel

1. In the Copy area, press Copy Menu repeatedly until Copy Paper Size appears.

2. Press

3. Press START COPY Black or START COPY Color.

until the appropriate paper size appears.

Set the copy paper type

You can set the paper type on the HP Fax.

To set the paper type for copies from the control panel

1. In the Copy area, press Copy Menu repeatedly until Paper Type appears.

2. Press

3. Press START COPY Black or START COPY Color.

Refer to the following table to determine which paper type setting to choose based on the paper loaded in the input tray.

Paper type Control panel setting

Copier paper or letterhead Plain Paper

HP Bright White Paper Plain Paper

HP Premium Plus Photo Paper, Glossy Premium Photo

HP Premium Plus Photo Paper, Matte Premium Photo

40 Copy

until the appropriate paper type appears.

(continued)

Paper type Control panel setting

HP Premium or Premium Plus Inkjet Transparency Film Transparency

Other transparency film Transparency

Change copy speed or quality

The HP Fax provides three options that affect copy speed and quality:

• Best produces the highest quality for all paper and eliminates the banding (striping)

effect that sometimes occurs in solid areas. Best copies slower than the other quality settings.

• Normal delivers high-quality output and is the recommended setting for most of your

copying. Normal copies faster than Best and is the default setting.

• Fast copies faster than the Normal setting. The text is comparable to the quality of

the Normal setting, but the graphics might be lower quality. The Fast setting uses less ink and extends the life of your print cartridges.

To change the copy quality from the control panel

1. Make sure you have paper loaded in the input tray.

2. Load your original print side down in the document feeder tray.

Place the pages so that the top edge of the document goes in first.

3. In the Copy area, press Quality until the appropriate quality setting is lit.

4. Press START COPY Black or START COPY Color.

Resize an original to fit onto letter or A4 paper

If the image or text on your original fills the entire sheet with no margins, use Fit to Page or Full Page 91% to reduce your original and prevent unwanted cropping of the

text or images at the edges of the sheet.

To resize a document from the control panel

1. Make sure you have paper loaded in the input tray.

2. Load your original print side down in the document feeder tray.

Place the pages so that the top edge of the document goes in first.

3. In the Copy area, press Copy Menu repeatedly until Reduce / Enlarge appears.

4. Press

5. Press START COPY Black or START COPY Color.

until Full Page 91% appears.

Resize an original to fit onto letter or A4 paper 41

Chapter 4

Copy a legal-size document onto letter paper

You can use the Legal > Ltr 72% setting to reduce a copy of a legal-size document to a size that fits onto letter paper.

NOTE: The percentage in the example, Legal > Ltr 72%, might not match the

percentage that appears in the display.

To copy a legal-size document onto letter paper from the control panel

1. Make sure you have paper loaded in the input tray.

2. Load your legal-size document print side down in the document feeder tray.

Place the page in the document feeder tray so that the top edge of the document goes in first.

3. In the Copy area, press Copy Menu repeatedly until Reduce / Enlarge appears.

4. Press

5. Press START COPY Black or START COPY Color.

until Legal > Ltr 72% appears.

Adjust the lightness and darkness of your copy

You can use the Lighter / Darker option to adjust the contrast of the copies you make.

To adjust the copy contrast from the control panel

1. Make sure you have paper loaded in the input tray.

2. Load your original print side down in the document feeder tray.

Place the pages so that the top edge of the document goes in first.

3. In the Copy area, press Copy Menu repeatedly until Lighter / Darker appears.

4. Do one of the following:

•Press

5. Press START COPY Black or START COPY Color.

to darken the copy. to lighten the copy.

Enhance blurred areas of your copy

You can use the Enhancements feature to adjust the quality of text documents by sharpening edges of black text or adjust images/embedded pictures by enhancing light colors that might otherwise appear white.

The Mixed enhancement is the default option. Use the Mixed enhancement to sharpen edges of most originals.

42 Copy

To copy a blurred document from the control panel

1. Make sure you have paper loaded in the input tray.

2. Load your original print side down in the document feeder tray.

3. In the Copy area, press Copy Menu repeatedly until Enhancements appears.

4. Press

5. Press START COPY Black or START COPY Color.

If any of the following occur, turn off Text enhancement by selecting Photo or None:

• Stray dots of color surround some text on your copies

• Large, black typefaces look splotchy (not smooth)

• Thin, colored objects or lines contain black sections

• Horizontal grainy or white bands appear in light- to medium-gray areas

until the Text setting appears.

Enhance light areas of your copy

You can use Photo enhancements to enhance light colors that might otherwise appear white. You can also use Photo enhancements to eliminate or reduce any of the following that might occur when copying with Text enhancements:

• Stray dots of color surround some text on your copies

• Large, black typefaces look splotchy (not smooth)

• Thin, colored objects or lines contain black sections

• Horizontal grainy or white bands appear in light- to medium-gray areas

To copy an overexposed image/embedded picture from the control panel

1. Make sure you have paper loaded in the input tray.

2. Load your original print side down in the document feeder tray.

3. In the Copy area, press Copy Menu repeatedly until Enhancements appears.

4. Press

5. Press START COPY Color.

until the Photo enhancement setting appears.

Cancel a copy job

▲ To stop copying, press Cancel on the control panel.

Cancel a copy job 43

5 Configure and manage

This section is intended for the administrator or individual who is responsible for managing the HP Fax. Use the control panel to manage and monitor the HP Fax.

•

Manage the HP Fax Use reports

• Test fax setup

• The fax test failed

•

Manage the HP Fax

Use the control panel to modify the following settings:

Language and country/region Press Setup, and then open the Preferences menu.

Fax sound volume Press Setup, and then open the Basic Fax Setup

Automatic report printing Press Reports, and then open the appropriate menu.

Set the dial type Press Setup, and then open the Basic Fax Setup

Set up redial options Press Setup, and then open the Advanced Fax

Set the date and time Press Setup, press Tools, and then press Date and

Use reports

You can set up the HP Fax to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the HP Fax.

By default, the HP Fax is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control-panel display after each transaction.

•

Print fax confirmation reports Print fax error reports

• Print and view the fax log

•

If you do not see your country/region, press 99, and then find your country/region in the list.

menu.

Setup menu.

Time.

Print fax confirmation reports

If you require printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.

44 Configure and manage

The default fax confirmation setting is Off. This means that a confirmation report is not printed for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction.

To enable fax confirmation

1. Press Reports.

2. Press Fax Confirmation.

3. Press

to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and receive

On Fax Send Prints a fax confirmation report for every fax you send.

On Fax Receive Prints a fax confirmation report for every fax you receive.

Send & Receive Prints a fax confirmation report for every fax you send and receive.

TIP: If you choose On Fax Send or Send & Receive, and scan your fax to send

from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press Fax Confirmation, and then press On Fax Send again. Select On from the Image on Fax Send Report menu.

Print fax error reports

You can configure the HP Fax so that it automatically prints a report when there is an error during transmission or reception.

To set the HP Fax to print fax error reports automatically

1. Press Reports.

2. Press Fax Error Report.

3. Press

to select one of the following, and then press OK.

Send & Receive Prints whenever a fax error occurs. This is the default setting.

Off Does not print any fax error reports.

On Fax Send Prints whenever a transmission error occurs.

On Fax Receive Prints whenever a receiving error occurs.

faxes successfully. This is the default setting.

Print and view the fax log

The logs list faxes that have been sent from the control panel and all faxes that have been received.

You can print a log of faxes that have been received and sent by the HP Fax. Each entry in the log contains the following information:

• Transmission date and time

• Type (whether received or sent)

• Fax number

Use reports 45

Chapter 5

• Duration

• Number of pages

• Result (status) of transmission

To print the fax log from the control panel

1. On the control panel, press Reports.

2. Press the arrow key to move down to Fax Log, and then press OK.

Test fax setup

You can test your fax setup to check the status of the HP Fax and to make sure it is set up properly for faxing. Perform this test after you have completed setting up the HP Fax for faxing. The test does the following:

• Tests the fax hardware

• Verifies the correct type of phone cord is connected to the HP Fax

• Checks that the phone cord is plugged into the correct port

• Checks for a dial tone

• Checks for an active phone line

• Tests the status of your phone line connection

The HP Fax prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test.

To test fax setup

1. Set up the HP Fax for faxing according to your particular home or office setup

instructions.

2. Make sure the print cartridges are installed, and that full-size paper is loaded in the

input tray before starting the test.

3. From the control panel, press Setup.

4. Select Tools, and then select Run Fax Test.

The HP Fax displays the status of the test on the display and prints a report.

5. Review the report.

• If the test passes and you are still having problems faxing, check the fax settings

listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing.

• If the test fails, review the report for more information on how to fix any problems

found.

The fax test failed

If you ran a fax test and the test failed, review the report for basic information about the error and to see which part of the test failed. To resolve the error, locate the topic that best matches the test failure and try the solutions.

After you resolve any problems found, run the fax test again to make sure it passes and the HP Fax is ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP Support. Go to

www.hp.com/support. If

46 Configure and manage

prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

•

The "Fax Hardware Test" failed

•

The "Fax Connected to Active Telephone Wall Jack" test failed The "Phone Cord Connected to Correct Port on Fax" test failed

•

The "Using Correct Type of Phone Cord with Fax" test failed The "Dial Tone Detection" test failed

•

The "Fax Line Condition" test failed

The "Fax Hardware Test" failed

Solution:

• Unplug the power cord from the back of the HP Fax. After a few seconds, plug

the power cord in again. Run the test again. If the test fails again, continue reviewing the troubleshooting information in this section.

• Try to send or receive a test fax. If you can send or receive a fax successfully,

there might not be a problem.

• Make sure you use the phone cord that came with the HP Fax. If you do not use

the supplied phone cord to connect from the telephone wall jack to the HP Fax, you might not be able to send or receive faxes. After you plug in the phone cord that came with the HP Fax, run the fax test again.

• If you are using a phone splitter, this can cause faxing problems. (A splitter is a

two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP Fax directly to the telephone wall jack.

The "Fax Connected to Active Telephone Wall Jack" test failed

Solution:

• Check the connection between the telephone wall jack and the HP Fax to make

sure the phone cord is secure.

• Make sure you have correctly connected the HP Fax to the telephone wall jack.

Using the phone cord supplied in the box with the HP Fax, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Fax. If you do not use the supplied phone cord to connect from the telephone wall jack to the HP fax, you might not be able to send or receive faxes. For more information on setting up the HP Fax for faxing, see the Setup Poster.

• If you are using a phone splitter, this can cause faxing problems. (A splitter is a

two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP Fax directly to the telephone wall jack.

• Try connecting a working phone and phone cord to the telephone wall jack that

you are using for the HP Fax and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line.

• Try to send or receive a test fax. If you can send or receive a fax successfully,

there might not be a problem.

The fax test failed 47

Chapter 5

The "Phone Cord Connected to Correct Port on Fax" test failed

Solution: Plug the phone cord into the correct port.

1. Using the phone cord supplied in the box with the HP Fax, connect one end to

your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Fax.

NOTE: If you use the 2-EXT port to connect to the telephone wall jack, you

will not be able to send or receive faxes. The 2-EXT port should only be used to connect other equipment, such as an answering machine.

1 Telephone wall jack

2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port

2. After you have connected the phone cord to the port labeled 1-LINE, run the fax

test again to make sure it passes and that the HP Fax is ready for faxing.

3. Try to send or receive a test fax.

• Make sure you use the phone cord that came with the HP Fax. If you do not use

• If you are using a phone splitter, this can cause faxing problems. (A splitter is a

two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP Fax directly to the telephone wall jack.

48 Configure and manage

The "Using Correct Type of Phone Cord with Fax" test failed

Solution:

• Make sure you used the phone cord supplied in the box with the HP Fax to connect

to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of the HP Fax, and the other end to your telephone wall jack. If you do not use the supplied phone cord to connect from the telephone wall jack to the HP Fax, you might not be able to send or receive faxes.

If the phone cord that came with the HP Fax is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office.

• Check the connection between the telephone wall jack and the HP Fax to make

sure the phone cord is secure.

• If you are using a phone splitter, this can cause faxing problems. (A splitter is a

two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP Fax directly to the telephone wall jack.

The "Dial Tone Detection" test failed

Solution:

• Other equipment, which uses the same phone line as the HP Fax, might be

causing the test to fail. To find out if other equipment is causing a problem, disconnect the other equipment from the phone line, and then run the test again. If the Dial Tone Detection Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem.

• Try connecting a working phone and phone cord to the telephone wall jack that

you are using for the HP Fax and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line.

• Make sure you have correctly connected the HP Fax to the telephone wall jack.

Using the phone cord supplied in the box with the HP Fax, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Fax. If you do not use the supplied phone cord to connect from the telephone wall jack to the HP Fax, you might not be able to send or receive faxes.

• If you are using a phone splitter, this can cause faxing problems. (A splitter is a

two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP Fax directly to the telephone wall jack.

• If your telephone system is not using a standard dial tone, such as some PBX

systems, this might cause the test to fail. This will not cause a problem sending or receiving faxes. Try sending or receiving a test fax.

The fax test failed 49

Chapter 5

• Check to make sure the country/region setting is set appropriately for your

country/region. If the country/region setting is not set or is set incorrectly, the test might fail and you might have problems sending and receiving faxes.

• Make sure you connect the HP Fax to an analog phone line or you will not be able

to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. Connect the HP Fax to an analog phone line and try sending or receiving a fax.

The "Fax Line Condition" test failed

Solution:

• Make sure you connect the HP Fax to an analog phone line or you will not be able

• Check the connection between the telephone wall jack and the HP Fax to make

sure the phone cord is secure.

• Make sure you have correctly connected the HP Fax to the telephone wall jack.

Using the phone cord supplied in the box with the HP Fax, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Fax. If you do not use the supplied phone cord to connect from the telephone wall jack to the HP Fax, you might not be able to send or receive faxes.

• Other equipment, which uses the same phone line as the HP Fax, might be

causing the test to fail. To find out if other equipment is causing a problem, disconnect the other equipment from the phone line, and then run the test again.

◦ If the Fax Line Condition Test passes without the other equipment, then one

or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem.

◦ If the Fax Line Condition Test fails without the other equipment, connect the

HP Fax to a working phone line and continue reviewing the troubleshooting information in this section.

• If you are using a phone splitter, this can cause faxing problems. (A splitter is a

two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP Fax directly to the telephone wall jack.

50 Configure and manage

6 Maintain and troubleshoot

• Work with print cartridges Clean the HP Fax

• Troubleshooting tips and resources

• Solve printing problems

• Poor print quality and unexpected printouts

• Solve paper-feed problems

• Solve copy problems

• Solve fax problems

• Troubleshoot setup issues

• Clear paper jams

• Avoid paper jams

•

Work with print cartridges

• Print cartridges Handle the print cartridges

• Replace the print cartridges

• Align the print cartridges

• Clean the print cartridges

• Clean the print cartridge contacts

• Clean the area around the ink nozzles

• Store print cartridges

•

Print cartridges

You can find the cartridge number on the label of the print cartridge you are replacing.

The HP Fax uses the following print cartridges:

• HP 21 black inkjet print cartridge

• HP 22 tri-color inkjet print cartridge

• HP 54 black inkjet print cartridge

NOTE: Ink from the cartridges is used in the printing process in a number of different

ways, including in the initialization process, which prepares the HP Fax and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see

NOTE: Ordering print cartridges online is not supported in all countries/regions. If it

is not supported in your country/region, contact a local HP reseller for information about purchasing print cartridges.

www.hp.com/go/inkusage.

Work with print cartridges 51

Chapter 6

Handle the print cartridges

Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges.

1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.

NOTE: Handle the print cartridges carefully. Dropping or jarring cartridges can cause

temporary printing problems, or even permanent damage.

Replace the print cartridges

Follow these instructions when the ink level is low.

NOTE: When the ink level for a print cartridge is low, a message appears on the

display.

When you receive a low-ink warning message on the display, make sure you have a replacement print cartridge available. You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges.

To order print cartridges for the HP Fax, go to your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

52 Maintain and troubleshoot

www.hpshopping.com. If prompted, choose

To replace the print cartridges

1. Make sure the HP Fax is plugged in.

CAUTION: If the HP Fax is off when you open the print cartridge door to access

the print cartridges, it will not release the cartridges for changing. You might damage the HP Fax if the print cartridges are not docked safely when you try to remove them.

2. Open the print cartridge door.

The print carriage moves to the far right side of the HP Fax.

3. Wait until the print carriage is idle and silent, and then lightly press down on a print

cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the

slot on the left. If you are replacing the black print cartridge, remove the print cartridge from the slot

on the right.

4. Pull the print cartridge toward you out of its slot.

5. If you are removing the print cartridge because it is low or out of ink, recycle the print

cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/ regions, and lets you recycle used print cartridges free of charge. For more information, go to the following Web site:

www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html

Work with print cartridges 53

Chapter 6

6. Remove the new print cartridge from its packaging and, being careful to touch only

the black plastic, gently remove the plastic tape by using the pink pull tab.

1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching

these parts can result in clogs, ink failure, and bad electrical connections.

7. Slide the new print cartridge forward into the empty slot. Then gently push on the

upper part of the print cartridge forward until it clicks into the socket. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black print cartridge, slide it into the right slot.

8. Close the print cartridge door.

54 Maintain and troubleshoot

Align the print cartridges

The HP Fax prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel. Aligning the print cartridges ensures high-quality output.

NOTE: If you remove and reinstall the same print cartridge, the HP Fax will not

prompt you to align the print cartridges. It remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges.

To align the print cartridges from the control panel when prompted

1. Make sure you have letter or A4 unused plain white paper loaded in the input tray,

and then press OK. The HP Fax prints a test page.

2. Load the test page print side down in the ADF, and press OK. Recycle or discard the

page after the alignment is completed.

NOTE: If you have colored paper loaded in the input tray when you align the print

cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.

If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to country/region, and then click Contact HP for information on calling for technical support.

To align the cartridges from the control panel at any time

1. Load letter, A4, or legal unused plain white paper into the input tray.

2. Press Setup.

3. Select Tools and then select Align Print Cartridge. The HP Fax prints a test page.

4. Load the test page print side down in the ADF, and press OK. Recycle or discard the

page after the alignment is completed.

www.hp.com/support. If prompted, choose your

Clean the print cartridges

Use this feature when there is streaking, white lines through any of the lines of color or when a color is muddy after installing a print cartridge for the first time.

NOTE: Ink from the cartridges is used in the printing process in a number of different

To clean the print cartridges from the control panel

1. Load letter, A4, or legal unused plain white paper into the input tray.

2. Press Setup.

3. Select Tools and then select Clean Print Cartridge.

The HP Fax prints a page that you can recycle or discard. If copy or print quality still seems poor after you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge.

www.hp.com/go/inkusage.

Work with print cartridges 55

Chapter 6

Clean the print cartridge contacts

Clean the print cartridge contacts only if you get repeated messages on the display prompting you to check a print cartridge after you already have cleaned or aligned the print cartridges.

Before cleaning the print cartridge contacts, remove the print cartridge and verify that nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you continue to get messages to check the print cartridges, clean the print cartridge contacts.

Make sure you have the following materials available:

• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or

leave fibers.

TIP: Coffee filters are lint-free and work well for cleaning print cartridges.

• Distilled, filtered, or bottled water (tap water might contain contaminants that can

damage the print cartridges).

CAUTION: Do not use platen cleaners or alcohol to clean the print cartridge

contacts. These can damage the print cartridge or the HP Fax.

To clean the print cartridge contacts

1. Plug in the HP Fax and open the print cartridge door.

The print carriage moves to the far right side of the HP Fax.

2. Wait until the print carriage is idle and silent, and then unplug the power cord from

the back of the HP Fax.

NOTE: Depending how long the HP Fax is unplugged, the date and time might

be erased. You might need to reset the date and time later, when you plug the power cord back in.

3. Lightly press down on the print cartridge to release it, and then pull it toward you out

of the slot.

NOTE: Do not remove both print cartridges at the same time. Remove and clean

each print cartridge one at a time. Do not leave a print cartridge outside the HP Fax for more than 30 minutes.

4. Inspect the print cartridge contacts for ink and debris buildup.

5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any

excess water from it.

6. Hold the print cartridge by its sides.

56 Maintain and troubleshoot

7. Clean only the copper-colored contacts. Allow the print cartridges to dry for

approximately ten minutes.

1 Copper-colored contacts

2 Ink nozzles (do not clean)

8. Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks

into place.

9. Repeat if necessary for the other print cartridge.

10. Gently close the print cartridge door and plug the power cord into the back of the HP

Fax.

Clean the area around the ink nozzles

If the HP Fax is used in a dusty environment, a small amount of debris might accumulate inside the HP Fax. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges, it can cause ink streaks and smudges on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as described here.

NOTE: Clean the area around the ink nozzles only if you continue to see streaks

and smudges on your printed pages after you have already cleaned the print cartridges by using the control panel.

Make sure you have the following materials available:

• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or

leave fibers.

TIP: Coffee filters are lint-free and work well for cleaning print cartridges.

• Distilled, filtered, or bottled water (tap water might contain contaminants that can

damage the print cartridges).

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching

these parts can result in clogs, ink failure, and bad electrical connections.

Work with print cartridges 57

Chapter 6

To clean the area around the ink nozzles

1. Plug in the HP Fax and open the print cartridge door.

The print carriage moves to the far right side of the HP Fax.

2. Wait until the print carriage is idle and silent, and then unplug the power cord from

the back of the HP Fax.

NOTE: Depending how long the HP Fax is unplugged, the date and time might

be erased. You might need to reset the date and time later, when you plug the power cord back in.

3. Lightly press down on the print cartridge to release it, and then pull it toward you out

of the slot.

NOTE: Do not remove both print cartridges at the same time. Remove and clean

each print cartridge one at a time. Do not leave a print cartridge outside the HP Fax for more than 30 minutes.

4. Place the print cartridge on a piece of paper with the ink nozzles facing up.

5. Lightly moisten a clean foam rubber swab with distilled water.

6. Clean the face and edges around the ink nozzle area with the swab, as shown below.

1 Nozzle plate (do not clean)

2 Face and edges around the ink nozzle area

CAUTION: Do not clean the nozzle plate.

7. Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks

into place.

8. Repeat if necessary for the other print cartridge.

9. Gently close the print cartridge door and plug the power cord into the back of the HP

Fax.

Store print cartridges

Print cartridges can be left in the device for extended periods of time. If you remove the print cartridges, place them in an airtight container, such as a resealable plastic tub. Make sure the nozzles are not touching anything when you store the print cartridges.

58 Maintain and troubleshoot

Clean the HP Fax

To ensure that your copies and scans remain clear, you might need to clean the glass strip or white strip inside the automatic document feeder. You might also want to dust the exterior of the HP Fax.

Clean the glass strip

Minor debris can accumulate on the white strip located inside the automatic document feeder.

To clean the glass strip inside the automatic document feeder

1. Unplug the power cord.

NOTE: Depending how long the HP Fax is unplugged, the date and time might

be erased. You might need to reset the date and time later, when you plug the power cord back in.

2. Lift the cover of the automatic document feeder.

There is a glass strip under the automatic document feeder.

3. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive

glass cleaner.

CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on

the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the HP Fax.

Clean the HP Fax 59

Chapter 6

4. Close the automatic document feeder cover.

CAUTION: Make sure you close the automatic document feeder cover before

loading any paper or originals. If you do not close the cover, you might damage the mechanism.

5. Plug in the power cord.

Clean the white strip

Minor debris can accumulate on the white strip located inside the automatic document feeder.

To clean the white strip

1. Unplug the power cord.

NOTE: Depending how long the HP Fax is unplugged, the date and time might

be erased. You might need to reset the date and time later, when you plug the power cord back in.

2. Lift the cover of the automatic document feeder.

3. Clean the white strip with a soft cloth or sponge slightly moistened with a mild soap

and warm water. Wash the strip gently to loosen debris. Do not scrub the strip.

60 Maintain and troubleshoot

4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)

alcohol, and wipe the strip thoroughly with a damp cloth to remove any residual alcohol.

CAUTION: Be careful not to spill alcohol on the glass or exterior of the HP Fax,

as this might damage the HP Fax.

5. Close the automatic document feeder cover.

6. Plug in the power cord.

Clean the exterior

NOTE: Before cleaning the HP Fax, unplug the power cord from the electrical

socket.

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. The exterior of the HP Fax does not require cleaning. Keep fluids away from the interior of the HP Fax, as well as from the control panel.

Troubleshooting tips and resources

Use the following tips and resources to resolve printing problems.

• For a paper jam, see

• For paper-feed problems, such as the paper skew and paper pick, see feed problems.

• When the HP Fax is plugged in for the first time, it takes approximately 1 - 2 minutes

to initialize it after the print cartridges are installed.

• Make sure the power cord and other cables are working, and are firmly connected to

the HP Fax. Make sure the HP Fax is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see

• Make sure media is loaded correctly in the input tray and is not jammed in the HP

Fax.

• Make sure all packing tapes and materials are removed.

Clear paper jams.

Solve paper-

Electrical specifications.

Solve printing problems

Problem Possible solution More information

The HP Fax shuts down unexpectedly

Error message appears on control-panel display

Blank or partial page printed

Check the power and power connections

A non-recoverable error has occurred

Clean the print cartridge

Make sure the HP Fax is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see

Unplug the power cord, wait about 20 seconds, and plug the power cord back in. If the problem persists, visit the HP Web site ( latest troubleshooting information, or product fixes and updates.

Complete the print cartridge cleaning procedure. For more information, see

Electrical specifications.

www.hp.com/support) for the

Work with print cartridges.

Solve printing problems 61

Chapter 6

(continued)

Problem Possible solution More information

Check the media settings

More than one page is being picked

Check the print cartridges

Make sure you select the correct quality settings for the media loaded in the tray.

Make sure the page settings match the page size of media loaded in the tray.

For more information on paper-feed problems, see

Solve paper-feed problems.

Make sure the print cartridges are not low on ink. For more information, see

Work with print cartridges.

Poor print quality and unexpected printouts

Problem Possible solution More information

Poor quality printouts

Printout shows bleeding colors

Lines or dots are missing from text or graphics

Check the print cartridges

Check the media The media might not meet Hewlett-Packard media

Check the type of media loaded in the HP Fax

Align the print cartridges

Check the print cartridges

Check the type of media loaded in the HP Fax.

Check the print cartridges

Clean the print cartridges

Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see

cartridges.

specifications (for example, the media is too moist or too rough). See information.

Make sure the HP Fax supports the type of media you have loaded. For more information, see Understand

specifications for supported media.

Align the print cartridges. For more information, see

Align the print cartridges.

Make sure print cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the HP Fax. HP does not guarantee or support refilled print cartridges. For ordering information, see

cartridges and HP supplies and fax specifications.

For more information, see Select print media.

Make sure the print cartridges are not low on ink. For more information, see Work with print cartridges.

For more information, see Work with print cartridges.

Configure and manage and Print

Select print media for more

62 Maintain and troubleshoot

Solve paper-feed problems

Problem Possible solution

Media is not supported for the HP Fax Use only media that is supported for the HP Fax. For more

Media is not picked up from the tray

Media is not coming out correctly

Pages are skewing

Multiple pages are being picked up

information, see Understand specifications for supported

media.

Make sure media is loaded in the tray. For more

•

information, see before loading.

Make sure the paper guides are set to the correct

•

markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

Make sure media in the tray is not curled. Uncurl

•

paper by bending it in the opposite direction of the curl.

Make sure the output tray extension is extended;

•

otherwise, printed pages may fall off the HP Fax. Remove excess media from the output tray. There is

•

a limit to the number of sheets the tray can hold.

Make sure the media loaded in the tray is aligned to

•

the paper guides. If needed, pull out the tray from the HP Fax and reload the media properly, making sure that the paper guides are properly aligned.

Load media into the HP Fax only when it is not

•

printing.

Fan the media before loading.

•

Make sure the paper guides are set to the correct

•

markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

Make sure the tray is not overloaded with paper.

•

Use HP media for optimum performance and

•

efficiency.

Load full-size paper. Fan the media

Solve copy problems

Problem Possible solution More information

No copy came out

Copies are blank

Check the power Make sure that the power cord is securely connected.

Check the status of the device

Check the trays Make sure that media is loaded. See Load full-size

Check the trays If you are copying from the ADF, make sure that the

The device might be jammed. Check for jams. See

Clear paper jams.

paper for more information.

originals have been loaded correctly. For more information, see

Load originals.

Solve copy problems 63

Chapter 6

(continued)

Problem Possible solution More information

Documents are missing or faded

Size is reduced

Copy quality is poor

Error messages appear

Check the media The media might not meet Hewlett-Packard media

Check the settings The contrast setting might be set too light. Use the

Clean the print cartridges

Check the media The media might not meet Hewlett-Packard media

Check the settings The quality setting of Fast (which produces draft-

Check the original

Clean the print cartridges

The Reduce/Enlarge or other copy feature might have been set from the control panel to reduce the scanned image. Check the settings for the copy job to make sure that they are for normal size.

Take steps to improve the copy quality

Check the HP Fax The ADF might need cleaning. See Clean the HP

Reload document and then restart job

specifications (for example, the media is too moist or too rough). See information.

Copy button on the control panel to create darker copies.

For more information, see Work with print cartridges.

specifications (for example, the media is too moist or too rough). See information.

quality copies) might be responsible for the missing or faded documents. Change to the Normal or Best setting.

The accuracy of the copy depends on the quality

•

and size of the original. Use the Copy menu to adjust the brightness of the copy. If the original is too light, the copy might not be able to compensate, even if you adjust the contrast.

Colored backgrounds might cause images in the

•

foreground to blend into the background, or the background might appear in a different shade.

For more information, see Work with print cartridges.

Use quality originals.

•

Load the media correctly. If the media is loaded

•

incorrectly, it might skew, causing unclear images. See

Use or make a carrier sheet to protect your

•

originals.

Fax for more information.

Press the OK button, and then reload the remaining documents (up to 20 pages) in the ADF. For more information see

Select print media for more

Load originals for more information.

Load originals.

64 Maintain and troubleshoot

Problem Defects More information

Copy defects are apparent

Vertical white or faded stripes

Too light or dark Try adjusting the contrast and copy-quality settings.

Unwanted lines The ADF might need cleaning. See Clean the HP

Black dots or streaks Ink, glue, correction fluid, or an unwanted substance

Unclear text

Incompletely filled text or graphics

Copy is slanted or skewed

Large, black typefaces look splotchy (not smooth)

Horizontal grainy or white bands in lightgray to medium-gray areas

The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See information.

Fax for more information.

might be on the ADF. Try cleaning the HP Fax. See

Clean the HP Fax for more information.

Try adjusting the contrast and copy-quality

•

settings. The default enhancement setting might not be

•

suitable for the job. Check the setting and change it to enhance text or images, if needed. For more information, see

darkness of your copy.

Try adjusting the contrast and copy-quality settings.

Make sure that the input tray is not too full.

•

Make sure that the paper-width adjusters are

•

snug against the sides of the media.

The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or images, if needed. For more information, see

Select print media for more

Adjust the lightness and

Change the copy settings.

Solve fax problems

Problem Possible solution

The display always shows Phone Off Hook

You are using the wrong type of phone cord. Make sure you are using the phone cord that came with the HP Fax to connect the HP Fax to your phone line. If the phone cord that came with the HP Fax is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office.

Other equipment that uses the same phone line as the HP Fax might be in use. Make sure extension phones (phones on the same phone line, but not connected to the HP Fax) or other equipment are not in use or off the hook. For example, you cannot use the HP Fax for faxing if an

Solve fax problems 65

Chapter 6

(continued)

Problem Possible solution

extension phone is off the hook, or if you are using a computer dial-up modem to send e-mail or access the Internet.

The HP Fax is having problems sending and receiving faxes

Make sure the HP Fax is plugged in. Look at the display on the HP Fax. If the display is blank the HP Fax is unplugged. Make sure the power cord is firmly connected to the HP Fax and plugged into a power outlet.

After plugging in the power cord, HP recommends you wait five minutes before sending or receiving a fax. The HP Fax cannot send or receive faxes while it is initializing after being plugged in.

Check to see if another process has caused an error.

•

Check the display for an error message providing information about the problem and how to solve it. If there is an error, the HP Fax will not send or receive a fax until the error condition is resolved.

The phone line connection might be noisy. Phone

•

lines with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. For information about changing ECM, see

Send a fax in Error Correction Mode. If the problem

persists, contact your telephone company. If you are using a digital subscriber line (DSL) service,

•

make sure that you have a DSL filter connected or you will not be able to fax successfully.

If you are using either a private branch exchange

•

(PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the HP Fax is connected to the correct port and the terminal adapter is set to the correct switch type for your country/region, if possible.

If the HP Fax shares the same phone line with a DSL

•

service, the DSL modem might not be properly grounded. If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. Turn the DSL modem back on and listen to the dial tone again.

NOTE: You might notice static on the phone line

again in the future. If the HP Fax stops sending and receiving faxes, repeat this process.

If the phone line is still noisy, contact your telephone company. For information on turning your DSL modem off, contact your DSL provider for support.

66 Maintain and troubleshoot

(continued)

Problem Possible solution

The HP Fax is having problems sending a manual fax

The HP Fax cannot receive faxes, but can send faxes

NOTE: This possible solution applies only in the

countries/regions that receive a 2-wire phone cord in the box with the HP Fax, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.

Make sure the telephone you use to initiate the fax

•

call is connected directly to the HP Fax. To send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the HP Fax.

If you are sending a fax manually from your phone

•

that is connected directly to the HP Fax, you must use the keypad on the telephone to send the fax. You cannot use the keypad on the control panel of the HP Fax.

NOTE: If using a serial-type phone system, please

connect your phone directly on top of the HP Fax cable which has a wall plug attached to it.

If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the HP Fax is set to All Rings. For more information, see

the answer ring pattern for distinctive ring.

If you select Tel mode, you will need to receive faxes manually; otherwise, the HP Fax will not receive the fax. For information on receiving faxes manually, see

a fax manually.

If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.

If you have a computer dial-up modem on the same phone line with the HP Fax, check to make sure that the software that came with your modem is not set to receive faxes automatically. Modems that are set up to receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the HP Fax from receiving fax calls.

Change

Receive

Solve fax problems 67

Chapter 6

(continued)

Problem Possible solution

If you have an answering machine on the same phone line with the HP Fax, you might have one of the following problems:

Your answering machine might not be set up properly

•

with the HP Fax. Your outgoing message might be too long or too loud

•

to allow the HP Fax to detect fax tones, and the sending fax machine might disconnect.

Your answering machine might not have enough

•

quiet time after your outgoing message to allow the HP Fax to detect fax tones. This problem is most common with digital answering machines.

The following actions might help solve these problems:

When you have an answering machine on the same

•

phone line you use for fax calls, try connecting the answering machine directly to the port labeled 2-EXT on the back of the HP Fax.

Make sure the HP Fax is set to receive faxes

•

automatically. For information on setting up the HP Fax to receive faxes automatically, see

fax.

Make sure the Rings to Answer setting is set to a

•

greater number of rings than the answering machine. For more information, see

before answering.

Disconnect the answering machine and then try

•

receiving a fax. If faxing is successful without the answering machine, the answering machine might be causing the problem.

Reconnect the answering machine and record your

•

outgoing message again. Record a message that is approximately 10 seconds in duration. Speak slowly and at a low volume when recording your message. Leave at least 5 seconds of silence at the end of the voice message. There should be no background noise when recording this silent time. Try to receive a fax again.

NOTE: Some digital answering machines might not

retain the recorded silence at the end of your outgoing message. Play back your outgoing message to check.

If the HP Fax shares the same phone line with other types of phone equipment, such as an answering machine, a computer dial-up modem, or a multi-port switch box, the fax signal level might be reduced. The signal level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone. A reduced fax signal can cause problems during fax reception.

If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the HP Fax is set to match. For more information, see

distinctive ring.

Receive a

Set the number of rings

Change the answer ring pattern for

68 Maintain and troubleshoot

(continued)

Problem Possible solution

The HP Fax cannot send faxes, but can receive faxes

Fax tones are recorded on my answering machine

The phone cord that came with my HP Fax is not long enough

The HP Fax might be dialing too fast or too soon. You might need to insert some pauses in the number sequence. For example, if you need to access an outside line before dialing the phone number, insert a pause following the access number. If your number is 95555555, and 9 accesses an outside line, you might insert pauses as follows: 9-555-5555. To enter a pause in the fax number you are typing, press Redial/Pause, or press the Symbols button repeatedly, until a dash (-) appears on the display.

You can also send the fax using monitor dialing. This enables you to listen to the phone line as you dial. You can set the pace of your dialing and respond to prompts as you dial. For more information, see

monitor dialing.

The number you entered when sending the fax is not in the proper format or the receiving fax machine is having problems. To check this, try calling the fax number from a telephone and listen for fax tones. If you cannot hear fax tones, the receiving fax machine might not be turned on or connected, or a voice mail service could be interfering with the recipient's phone line. You can also ask the recipient to check the receiving fax machine for any problems.

When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the port labeled 2-EXT on the back of the HP Fax. If you do not connect the answering machine as recommended, fax tones might be recorded on your answering machine.

Make sure the HP Fax is set to receive faxes automatically and that the Rings to Answer setting is correct. The number of rings to answer for the HP Fax should be greater than the number of rings to answer for the answering machine. If the answering machine and the HP Fax are set to the same number of rings to answer, both devices answer the call and fax tones are recorded on the answering machine.

Set your answering machine to a low number of rings and the HP Fax to answer in the maximum number of rings supported. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the HP Fax monitors the line. If the HP Fax detects fax tones, the HP Fax receives the fax. If the call is a voice call, the answering machine records the incoming message. For more information, see Set the

number of rings before answering.

Send a fax using

Solve fax problems 69

Chapter 6

(continued)

Problem Possible solution

Troubleshoot setup issues

Problem Possible solution More information

TIP: If the HP Fax came with a 2-wire phone cord

adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire phone cord adaptor, see the documentation that came with it.

To extend your phone cord

1. Using the phone cord supplied in the box with the HP

Fax, connect one end to the coupler, then connect the other end to the port labeled 1-LINE on the back of the HP Fax.

2. Connect another phone cord to the open port on the

coupler and to the telephone wall jack.

Hardware setup suggestions

Check the HP Fax

Check the hardware connections

Check the print cartridges

Check the HP Fax to ensure the following:

Make sure that all packing tape and material have

•

been removed from outside and inside the HP Fax.

Make sure that the HP Fax is loaded with paper.

•

If the Attention light is blinking, check for

•

messages on the control panel.

Make sure that any cords and cables that you are

•

using are in good working order. Make sure that the power cord is connected

•

securely to both the HP Fax and to a working power outlet.

Make sure that the phone cord is connected to the

•

1-LINE port.

Make sure the tape is removed from the print

•

cartridges. Make sure that the print cartridges are firmly

•

installed in their correct slot. Press down firmly on each one to ensure proper contact.

When the HP Fax is first plugged in, it takes

•

approximately 45 seconds to warm up. The HP Fax is in the Ready state, and no other

•

lights on the control panel are lit or blinking. If the Attention light is lit or blinking, see the message on the control panel.

Ensure power cord and other cables are working,

•

and are firmly connected to the HP Fax. All packing tapes and materials are removed from

•

the HP Fax. Rear access panel is locked into place.

•

Paper is loaded correctly in the tray, and is not

•

jammed in the HP Fax.

70 Maintain and troubleshoot

Clear paper jams

If the paper was loaded in the input tray, you might need to clear the paper jam from the rear door.

Paper can also jam in the automatic document feeder. Several common actions can cause paper to jam the automatic document feeder:

• Placing too much paper in the document feeder tray.

• Using paper that is too thick or too thin for the HP Fax.

• Trying to add paper to the document feeder tray while the HP Fax is feeding pages.

To clear a paper jam from the rear door

1. Unplug the power cord.

2. Press in the tab on the left side of the rear door to release the door. Remove the door

by pulling it away from the HP Fax.

CAUTION: Trying to clear a paper jam from the front of the HP Fax can damage

the print mechanism. Always access and clear paper jams through the rear door.

3. Gently pull the paper out of the rollers.

CAUTION: If the paper tears when you are removing it from the rollers, check

the rollers and wheels for torn pieces of paper that might be remaining inside the HP Fax. If you do not remove all the pieces of paper from the HP Fax, more paper jams are likely to occur.

4. Replace the rear door. Gently push the door forward until it snaps into place.

5. Press OK to continue the current job.

Clear paper jams 71

Chapter 6

To clear a paper jam in the automatic document feeder

1. Unplug the power cord.

2. Lift the cover of the automatic document feeder.

3. Gently pull the paper out of the rollers.

CAUTION: If the paper tears when you are removing it from the rollers, check

the rollers and wheels for torn pieces of paper that might be remaining inside the HP Fax. If you do not remove all the pieces of paper from the HP Fax, more paper jams are likely to occur.

4. Close the cover of the automatic document feeder.

Avoid paper jams

To help avoid paper jams, follow these guidelines.

• Remove printed papers from the output tray frequently.

• Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.

• Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

• Do not combine different paper types and paper sizes in the input tray; the entire stack

of paper in the input tray must be the same size and type.

• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure

the paper-width guide does not bend the paper in the input tray.

• Do not force paper too far forward in the input tray.

• Use paper types that are recommended for the HP Fax. For more information, see Understand specifications for supported media.

72 Maintain and troubleshoot

A HP supplies and fax

specifications

This section provides information on HP supplies and specifications for the HP Fax. The information is subject to change; visit the HP Web site ( also make purchases through the Web site.

•

Order printing supplies online

• Supplies

Physical specifications

•

Product features and capacities

• Memory specifications

Print specifications

•

Copy specifications

• Fax specifications

Environmental specifications

•

Electrical specifications

• Acoustic emission specifications (noise levels per ISO 7779)

Order printing supplies online

To order genuine HP supplies for the HP Fax, go to www.hpshopping.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

Supplies

• HP media

• Print cartridges

www.hpshopping.com) for the latest updates. You may

HP media

To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to

www.hpshopping.com.

For media and media-handling specifications, see Understand specifications for supported media.

Print cartridges

You can find the cartridge number on the label of the print cartridge you are replacing.

The HP Fax uses the following print cartridges:

• HP 21 black inkjet print cartridge

• HP 22 tri-color inkjet print cartridge

• HP 54 black inkjet print cartridge

NOTE: Ink from the cartridges is used in the printing process in a number of different ways,

including in the initialization process, which prepares the HP Fax and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see

www.hp.com/go/inkusage.

NOTE: Ordering print cartridges online is not supported in all countries/regions. If it is not

supported in your country/region, contact a local HP reseller for information about purchasing print cartridges.

Supplies 73

Appendix A

Physical specifications

• Height: 330.2 mm (13 inches)

• Width: 425.5 mm (16.75 inches)

• Depth: 203.2 mm (8 inches)

• Weight: 5.5 kg (12 pounds)

Product features and capacities

Feature Capacity

Print cartridges Black and tri-color print cartridges

Supply yields Visit www.hp.com/pageyield/ for more

HP Fax languages HP PCL 3 enhanced

Font support US fonts: CG Times, CG Times Italic, Universe,

Duty cycle Up to 1000 pages per month

Memory specifications

HP Fax memory

2 MB ROM, 16 MB RAM

information on estimated print cartridge yields.

Universe Italic, Courier, Courier Italic, Letter Gothic, Letter Gothic Italic.

Print specifications

• Resolution: 1200 x 1200 dpi black, 4800 optimized dpi color

• Method: drop-on-demand thermal inkjet

• Language: Lightweight Imaging Device Interface Language (LIDIL)

Copy specifications

• Digital image processing

• Up to 99 copies from original (varies by model)

• Digital zoom: from 25 to 400% (varies by model)

• Fit to page, pre-scan

Mode

Best Black up to 600 x 1200

Color up to 600 x 1200

Normal Black up to 300 x 300

Color up to 300 x 300

Fast Black up to 300 x 300

Color up to 300 x 300

74 HP supplies and fax specifications

Type Scan resolution (dpi)

Fax specifications

• Walk-up black-and-white and color fax capability

• Up to 200 speed dials

• Up to 300-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution

more complicated pages or higher resolution pages take longer and use more memory)

• Manual fax send and receive

• Automatic busy redial up to five times

• Automatic no-answer redial one time (varies by model)

• Confirmation and activity reports

• CCITT/ITU Group 3 fax with Error Correction Mode

• 33.6 Kbps transmission

• Ring detect with automatic fax/answering machine switching

Black 196 x 203 (8-bit

Color 200 x 200 200 x 200 200 x 200 200 x 200

Photo (dpi) Very Fine (dpi) Fine (dpi) Standard (dpi)

300 x 300 196 x 203 196 x 98

grayscale)

Environmental specifications

Operating environment

Operating temperature: 5° to 40° C (41° to 104° F) Recommended operating conditions: 15° to 32° C (59° to 90° F) Recommended relative humidity: 15 to 80% noncondensing

Storage environment

Storage temperature: -40° to 60° C (-40° to 140° F) Storage relative humidity: Up to 90% noncondensing at a temperature of 65° C (150° F)

Electrical specifications

Power requirements

External AC adaptor input (max): 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz) System DC input (max): 15 Vdc or 16 Vdc at 400 mA; 32 Vdc at 500 mA

NOTE: The AC adaptor shipped might be specified to provide more power than system DC

input (max) requirement above.

Acoustic emission specifications (noise levels per ISO 7779)

• Sound pressure (bystander position)

◦ Color printing: LpAd 42 (dBA)

◦ Black-and-white printing and copying: LpAd 47 (dBA)

◦ Black-and-white printing (Fast mode): LpAd 52 (dBA)

◦ Sending black-and-white fax: LpAd 40 (dBA)

◦ Idle: LpAd 21 (dBA)

• Sound power

◦ Color printing: LwAd 5.5 (BA)

◦ Black-and-white printing and copying: LwAd 5.9 (BA)

Acoustic emission specifications (noise levels per ISO 7779) 75

Appendix A

◦ Black-and-white printing (Fast mode): LwAd 6.4 (BA)

◦ Sending black-and-white fax: LwAd 5.3 (BA)

◦ Idle: LwAd 3.3 (BA)

76 HP supplies and fax specifications

B Support and warranty

The information in Maintain and troubleshoot suggests solutions to common problems. If your HP Fax is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.

• Obtain electronic support

• Obtain HP telephone support

• Prepare the HP Fax for shipment

• Pack the HP Fax

• Warranty

Obtain electronic support

To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

This Web site also offers technical support, supplies, ordering information and other options such as:

• Access online support pages.

• Send HP an e-mail message for answers to your questions.

• Connect with an HP technician by using online chat.

Support options and availability vary by product, country/region, and language.

Obtain HP telephone support

During the warranty period, you may obtain assistance from the HP Customer Care Center.

This section contains the following topics:

•

Before you call

• Support process

• HP support by phone

• Additional warranty options

Before you call

Visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.

To assist our Customer Care Center representatives to serve you better, prepare the following information if you need to call HP.

▲ If the HP Fax does not print, get the following information ready:

•HP Fax model

• Model number and serial number (check the back of the HP Fax)

Obtain HP telephone support 77

Appendix B

Support process

If you have a problem, follow these steps:

1. Check the documentation that came with the HP Fax.

2. Visit the HP online support Web site at

3. Call HP support. Support options and availability vary by product, country/region, and language.

HP support by phone

This section contains the following topics:

•

• After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). For the most current list of telephone support numbers, go to

Placing a call

Call HP support while you are in front of the HP Fax. Be prepared to provide the following information:

• Model number (located on the label on the front of the HP Fax)

• Serial number (located on the back or bottom of the HP Fax)

• Messages that appear when the situation occurs

• Answers to these questions:

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: the support phone number for your country/region to learn more about support options.

www.hp.com/support. HP online support is available to

all HP customers. It is the fastest source for up-to-date HP Fax information and expert assistance and includes the following features:

• Fast access to qualified online support specialists

• Valuable troubleshooting information for common problems

• Proactive HP Fax updates, support alerts, and HP newsgrams that are available when you

Phone support period

Placing a call

www.hp.com/support.

◦ Has this situation happened before?

◦ Can you re-create it?

◦ Did anything else occur prior to this situation (such as a thunderstorm, HP Fax was moved,

etc.)?

www.hp.com/support. Contact your HP dealer or call

Additional warranty options

Extended service plans are available for the HP Fax at additional costs. Go to www.hp.com/

support, select your country/region and language, then explore the services and warranty area for

information about the extended service plans.

Prepare the HP Fax for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the HP Fax in for service, make sure you remove and keep the following items before returning your HP Fax:

• The print cartridges

• The power cord and any other cable connected to the HP Fax

78 Support and warranty

• Any paper loaded in the input tray

• Remove any originals you might have loaded in the HP Fax

Pack the HP Fax

Complete the following steps after you have prepared the HP Fax for shipment.

To pack the HP Fax

1. If available, pack the HP Fax for shipment by using the original packaging materials, or use the

packaging materials that came with your replacement HP Fax. If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is

not covered under the warranty.

2. Place the return shipping label on the outside of the box.

3. Include the following items in the box:

• A complete description of symptoms for service personnel (samples of print quality problems are helpful).

• A copy of the sales slip or other proof of purchase to establish the warranty coverage period.

• Your name, address, and a phone number where you can be reached during the day.

Pack the HP Fax 79

Appendix B

Warranty

A. Extent of limited warranty

1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects

2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not

3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover

a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse.

4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the

5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's

6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,

7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the

9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts

B. Limitations of warranty

C. Limitations of liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN

SUCH DAMAGES. D. Local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed

a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer

3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your

country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

HP product Duration of limited warranty

Fax 1 year

Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This

Accessories 1 year unless otherwise stated

in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

warrant that the operation of any product will be interrupted or error free.

any other problems, including those that arise as a result of:

customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

warranty, HP shall either repair or replace the product, at HP's option.

within a reasonable time after being notified of the defect, refund the purchase price for the product.

product being replaced.

for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

exclusive remedies.

THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF

from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

cannot disclaim, or allow limitations on the duration of implied warranties.

EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.

HP Limited Warranty

80 Support and warranty

C Regulatory information

The HP Fax meets product requirements from regulatory agencies in your country/region.

This section contains the following topics:

FCC statement

•

Noise emission statement for Germany

• Notice to users of the U.S. telephone network: FCC requirements

Notice to users of the Canadian telephone network

•

Notice to users in the European Economic Area

• Regulatory model number

Environmental product stewardship program

•

Declaration of conformity

FCC statement

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.

CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment.

FCC statement 81

Appendix C

Noise emission statement for Germany

Geräuschemission

LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19

Notice to users of the U.S. telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

The HP 3100 Fax series is provided with a RJ11C connector for connecting this product to the telephone network. An additional RJ11C connector is provided for connecting an additional device to the telephone network from the HP 3100 Fax series.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

If the HP 3100 Fax series causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

There are no customer serviceable parts inside the HP 3100 Fax series. If trouble is experienced with the HP 3100 Fax series, for repair or warranty information, please contact Hewlett-Packard technical support by calling 866-331-9600. If you have Internet access, you can go to www.hp.com/ support for more information on the HP 3100 Fax series.

If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of HP 3100 Fax series does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

This equipment is hearing aid compatible.

HP recommends the use of a Surge Suppressor when connecting the HP 3100 Fax series to AC power. Use of a Surge Suppressor will help protect the HP 3100 Fax series and the telephone network from abnormal surges on the AC powerline.

The Customer Information for facsimile (FAX) equipment must contain the following wording:

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message

82 Regulatory information

clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)

In order to program this information into your FAX machine, see

Automatic Dialers

WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

1. Remain on the line and briefly explain to the dispatcher the reason for the call.

2. Perform such activities in the off-peak hours, such as early morning or late evenings.

Configure the fax header.

Notice to users of the Canadian telephone network

Notice to users of the Canadian telephone network/Note à l’attention des utilisateurs du réseau téléphonique Canadien

This product meets the applicable Industry Canada technical specifications/Le présent materiel est conforme aux specifications techniques applicables d'Industrie Canada.

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five/L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.

Notice to users in the European Economic Area

This product is designed to be connected to the analog Switched Telecommunication Networks (PSTN) of the European Economic Area (EEA) countries/regions.

Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone network in a country/region other than where the product was purchased. Contact the vendor or Hewlett-Packard Company if additional product support is necessary.

This equipment has been certified by the manufacturer in accordance with Directive 1999/5/EC (annex II) for Pan-European single-terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

In the event of problems, you should contact your equipment supplier in the first instance. This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the

unlikely event of problems with loop disconnect dialing, it is recommended to use this equipment only with the DTMF tone dial setting.

Notice to users in the European Economic Area 83

Appendix C

Regulatory model number

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRG-0702. This regulatory number should not be confused with the marketing name (HP 3100 Fax series) or product number.

Environmental product stewardship program

Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair.

For more information, visit HP’s Commitment to the Environment Web site at:

www.hp.com/hpinfo/globalcitizenship/environment/index.html

This section contains the following topics:

Paper use

•

Plastics

Material safety data sheets

•

• Energy consumption

•

Recycling program

HP inkjet supplies recycling program

•

• Disposal of waste equipment by users in private households in the European Union

Paper use

This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life.

Material safety data sheets

Material safety data sheets (MSDS) can be obtained from the HP Web site at:

www.hp.com/go/msds

Energy consumption

This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the HP Fax is not active. Specific information on power consumption may be found in the printed documentation that came with the HP Fax.

Recycling program

HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit:

www.hp.com/hpinfo/globalcitizenship/environment/recycle/

HP inkjet supplies recycling program

HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site:

84 Regulatory information

www.hp.com/hpinfo/globalcitizenship/environment/recycle/

Environmental product stewardship program 85

Appendix C

Disposal of waste equipment by users in private households in the European Union

Disposal of Waste Equipment by Users in Private Households in the European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where

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you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union européenne

La présence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous débarrasser de ce produit de la même façon que vos déchets courants. Au contraire, vous êtes responsable de l'évacuation de vos équipements usagés et, à cet effet, vous êtes tenu de les remettre à un point de collecte agréé pour le recyclage des équipements électriques et électroniques usagés. Le tri, l'évacuation et le recyclage séparés de vos équipements usagés permettent de préserver les ressources naturelles et de s'assurer que ces équipements sont recyclés dans le respect de la santé humaine et de l'environnement. Pour plus d'informations sur les lieux de collecte des équipements usagés, veuillez contacter votre mairie, votre service de traitement des déchets ménagers ou le magasin où vous avez acheté le produit.

Entsorgung von Elektrogeräten durch Benutzer in privaten Haushalten in der EU

Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an, dass das Produkt nicht zusammen mit dem Restmüll entsorgt werden darf. Es obliegt daher Ihrer Verantwortung, das Gerät an einer entsprechenden Stelle für die Entsorgung oder Wiederverwertung von Elektrogeräten aller Art abzugeben (z.B. ein Wertstoffhof). Die separate Sammlung und das Recyceln Ihrer alten Elektrogeräte zum Zeitpunkt ihrer Entsorgung trägt zum Schutz der Umwelt bei und gewährleistet, dass sie auf eine Art und Weise recycelt werden, die keine Gefährdung für die Gesundheit des Menschen und der Umwelt darstellt. Weitere Informationen darüber, wo Sie alte Elektrogeräte zum Recyceln abgeben können, erhalten Sie bei den örtlichen Behörden, Wertstoffhöfen oder dort, wo Sie das Gerät erworben haben.

Smaltimento di apparecchiature da rottamare da parte di privati nell'Unione Europea

Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici. Gli utenti devono provvedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche. La raccolta e il riciclaggio separati delle apparecchiature da rottamare in fase di smaltimento favoriscono la conservazione delle risorse naturali e garantiscono che tali apparecchiature vengano rottamate nel rispetto dell'ambiente e della tutela della salute. Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rottamare, contattare il proprio comune di residenza, il servizio di smaltimento dei rifiuti locale o il negozio presso il quale è stato acquistato il prodotto.

Eliminación de residuos de aparatos eléctricos y electrónicos por parte de usuarios domésticos en la Unión E uropea

Este símbolo en el producto o en el embalaje indica que no se puede desechar el producto junto con los residuos domésticos. Por el contrario, si debe eliminar este tipo de residuo, es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electrónicos y eléctricos. El reciclaje y la recogida por separado de estos residuos en el momento de la eliminación ayudará a preservar recursos naturales y a garantizar que el reciclaje proteja la salud y el medio ambiente. Si desea información adicional sobre los lugares donde puede dejar estos residuos para su reciclado, póngase en contacto con las autoridades locales de su ciudad, con el servicio de gestión de residuos domésticos o con la tienda donde adquirió el producto.

Likvidace vysloužilého zařízení uživateli v domácnosti v zemích EU

Tato značka na produktu nebo na jeho obalu označuje, že tento produkt nesmí být likvidován prostým vyhozením do běžného domovního odpadu. Odpovídáte za to, že vysloužilé zařízení bude předáno k likvidaci do stanovených sběrných míst určených k recyklaci vysloužilých elektrických a elektronických zařízení. Likvidace vysloužilého zařízení samostatným sběrem a recyklací napomáhá zachování přírodních zdrojů a zajišťuje, že recyklace proběhne způsobem chránícím lidské zdraví a životní prostředí. Další informace o tom, kam můžete vysloužilé zařízení předat k recyklaci, můžete získat od úřadů místní samosprávy, od společnosti provádějící svoz a likvidaci domovního odpadu nebo v obchodě, kde jste produkt zakoupili.

Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU

Dette symbol på produktet eller på dets emballage indikerer, at produktet ikke må bortskaffes sammen med andet husholdningsaffald. I stedet er det dit ansvar at bortskaffe affaldsudstyr ved at aflevere det på dertil beregnede indsamlingssteder med henblik på genbrug af elektrisk og elektronisk affaldsudstyr. Den separate indsamling og genbrug af dit affaldsudstyr på tidspunktet for bortskaffelse er med til at bevare naturlige ressourcer og sikre, at genbrug finder sted på en måde, der beskytter menneskers helbred samt miljøet. Hvis du vil vide mere om, hvor du kan aflevere dit affaldsudstyr til genbrug, kan du kontakte kommunen, det lokale renovationsvæsen eller den forretning, hvor du købte produktet.

Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie

Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval. Het is uw verantwoordelijkheid uw afgedankte apparatuur af te leveren op een aangewezen inzamelpunt voor de verwerking van afgedankte elektrische en elektronische apparatuur. De gescheiden inzameling en verwerking van uw afgedankte apparatuur draagt bij tot het sparen van natuurlijke bronnen en tot het hergebruik van materiaal op een wijze die de volksgezondheid en het milieu beschermt. Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats, de reinigingsdienst of de winkel waar u het product hebt aangeschaft.

Eramajapidamistes kasutuselt kõrvaldatavate seadmete käitlemine Euroopa Liidus

Kui tootel või toote pakendil on see sümbol, ei tohi seda toodet visata olmejäätmete hulka. Teie kohus on viia tarbetuks muutunud seade selleks ettenähtud elektri- ja elektroonikaseadmete utiliseerimiskohta. Utiliseeritavate seadmete eraldi kogumine ja käitlemine aitab säästa loodusvarasid ning tagada, et käitlemine toimub inimeste tervisele ja keskkonnale ohutult. Lisateavet selle kohta, kuhu saate utiliseeritava seadme käitlemiseks viia, saate küsida kohalikust omavalitsusest, olmejäätmete utiliseerimispunktist või kauplusest, kust te seadme ostsite.

Hävitettävien laitteiden käsittely kotitalouksissa Euroopan unionin alueella

Tämä tuotteessa tai sen pakkauksessa oleva merkintä osoittaa, että tuotetta ei saa hävittää talousjätteiden mukana. Käyttäjän v toimitetaan sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Hävitettävien laitteiden erillinen keräys ja kierrätys säästää luonnonvaroja. Näin toimimalla varmistetaan myös, että kierrätys tapahtuu tavalla, joka suojelee ihmisten terveyttä ja ympäristöä. Saat tarvittaessa lisätietoja jätteiden kierrätyspaikoista paikallisilta viranomaisilta, jäteyhtiöiltä tai tuotteen jälleenmyyjältä.

Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση

Το παρόν σύμβολο στον εξοπλισμό ή στη συσκευασία του υποδεικνύει ότι το προϊόν αυτό δεν πρέπει να πεταχτεί μαζί με άλλα οικιακά απορρίμματα. Αντίθετα, ευθύνη σας είναι να απορρίψετε τις άχρηστες συσκευές σε μια καθορισμένη μονάδα συλλογής απορριμμάτων για την ανακύκλωση άχρηστου ηλεκτρικού και ηλεκτρονικού εξοπλισμού. Η χωριστή συλλογή και ανακύκλωση των άχρηστων συσκευών θα συμβάλει στη διατήρηση των φυσικών πόρων και στη διασφάλιση ότι θα ανακυκλωθούν με τέτοιον τρόπο, ώστε να προστατεύεται η υγεία των ανθρώπων και το περιβάλλον. Για περισσότερες πληροφορίες σχετικά με το πού μπορείτε να απορρίψετε τις άχρηστες συσκευές για ανακύκλωση, επικοινωνήστε με τις κατά τόπους αρμόδιες αρχές ή με το κατάστημα από το οποίο αγοράσατε το προϊόν.

A hulladékanyagok kezelése a magánháztartásokban az Európai Unióban

Ez a szimbólum, amely a terméken vagy annak csomagolásán van feltüntetve, azt jelzi, hogy a termék nem kezelhető együtt az egyéb háztartási hulladékkal. Az Ön feladata, hogy a készülék hulladékanyagait eljuttassa olyan kijelölt gyűjtőhelyre, amely az elektromos hulladékanyagok és az elektronikus berendezések újrahasznosításával foglalkozik. A hulladékanyagok elkülönített gyűjtése és újrahasznosítása hozzájárul a természeti erőforrások megőrzéséhez, egyúttal azt is biztosítja, hogy a hulladék újrahasznosítása az egészségre és a környezetre nem ártalmas módon történik. Ha tájékoztatást szeretne kapni azokról a helyekről, ahol leadhatja újrahasznosításra a hulladékanyagokat, forduljon a helyi önkormányzathoz, a háztartási hulladék begyűjtésével foglalkozó vállalathoz vagy a termék forgalmazójához.

Lietotāju atbrīvošanās no nederīgām ierīcēm Eiropas Savienības privātajās mājsaimniecībās

Šis simbols uz ierīces vai tās iepakojuma norāda, ka šo ierīci nedrīkst izmest kopā ar pārējiem mājsaimniecības atkritumiem. Jūs esat atbildīgs par atbrīvošanos no nederīgās ierīces, to nododot norādītajā savākšanas vietā, lai tiktu veikta nederīgā elektriskā un elektroniskā aprīkojuma otrreizējā pārstrāde. Speciāla nederīgās ierīces savākšana un otrreizējā pārstrāde palīdz taupīt dabas resursus un nodrošina tādu otrreizējo pārstrādi, kas sargā cilvēku veselību un apkārtējo vidi. Lai iegūtu papildu informāciju par to, kur otrreizējai pārstrādei var nogādāt nederīgo ierīci, lūdzu, sazinieties ar vietējo pašvaldību, mājsaimniecības atkritumu savākšanas dienestu vai veikalu, kurā iegādājāties šo ierīci.

Europos Sąjungos vartotojų ir privačių namų ūkių atliekamos įrangos išmetimas

Šis simbolis ant produkto arba jo pakuotės nurodo, kad produktas negali būti išmestas kartu su kitomis namų ūkio atliekomis. Jūs privalote išmesti savo atliekamą įrangą atiduodami ją į atliekamos elektronikos ir elektros įrangos perdirbimo punktus. Jei atliekama įranga bus atskirai surenkama ir perdirbama, bus išsaugomi natūralūs ištekliai ir užtikrinama, kad įranga yra perdirbta žmogaus sveikatą ir gamtą tausojančiu būdu. Dėl informacijos apie tai, kur galite išmesti atliekamą perdirbti skirtą įrangą kreipkitės į atitinkamą vietos tarnybą, namų ūkio atliekų išvežimo tarnybą arba į parduotuvę, kurioje pirkote produktą.

Utylizacja zużytego sprzętu przez użytkowników domowych w Unii Europejskiej

Symbol ten umieszczony na produkcie lub opakowaniu oznacza, że tego produktu nie należy wyrzucać razem z innymi odpadami domowymi. Użytkownik jest odpowiedzialny za dostarczenie zużytego sprzętu do wyznaczonego punktu gromadzenia zużytych urządzeń elektrycznych i elektronicznych. Gromadzenie osobno i recykling tego typu odpadów przyczynia się do ochrony zasobów naturalnych i jest bezpieczny dla zdrowia i środowiska naturalnego. Dalsze informacje na temat sposobu utylizacji zużytych urządzeń można uzyskać u odpowiednich władz lokalnych, w przedsiębiorstwie zajmującym się usuwaniem odpadów lub w miejscu zakupu produktu.

Descarte de equipamentos por usuários em residências da União Européia

Este símbolo no produto ou na embalagem indica que o produto não pode ser descartado junto com o lixo doméstico. No entanto, é sua responsabilidade levar os equipamentos a serem descartados a um ponto de coleta designado para a reciclagem de equipamentos eletro-eletrônicos. A coleta separada e a reciclagem dos equipamentos no momento do descarte ajudam na conservação dos recursos naturais e garantem que os equipamentos serão reciclados de forma a proteger a saúde das pessoas e o meio ambiente. Para obter mais informações sobre onde descartar equipamentos para reciclagem, entre em contato com o escritório local de sua cidade, o serviço de limpeza pública de seu bairro ou a loja em que adquiriu o produto.

Postup používateľov v krajinách Európskej únie pri vyhadzovaní zariadenia v domácom používaní do odpadu

Tento symbol na produkte alebo na jeho obale znamená, že nesmie by vyhodený s iným komunálnym odpadom. Namiesto toho máte povinnos odovzda toto zariadenie na zbernom mieste, kde sa zabezpečuje recyklácia elektrických a elektronických zariadení. Separovaný zber a recyklácia zariadenia určeného na odpad pomôže chráni prírodné zdroje a zabezpečí taký spôsob recyklácie, ktorý bude chráni ľudské zdravie a životné prostredie. Ďalšie informácie o separovanom zbere a recyklácii získate na miestnom obecnom úrade, vo firme zabezpečujúcej zber vášho komunálneho odpadu alebo v predajni, kde ste produkt kúpili.

Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije

Ta znak na izdelku ali embalaži izdelka pomeni, da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki. Odpadno opremo ste dolžni oddati na določenem zbirnem mestu za recikliranje odpadne električne in elektronske opreme. Z ločenim zbiranjem in recikliranjem odpadne opreme ob odlaganju boste pomagali ohraniti naravne vire in zagotovili, da bo odpadna oprema reciklirana tako, da se varuje zdravje ljudi in okolje. Več informacij o mestih, kjer lahko oddate odpadno opremo za recikliranje, lahko dobite na občini, v komunalnem podjetju ali trgovini, kjer ste izdelek kupili.

Kassering av förbrukningsmaterial, för hem- och privatanvändare i EU

Produkter eller produktförpackningar med den här symbolen får inte kasseras med vanligt hushållsavfall. I stället har du ansvar för att produkten lämnas till en behörig återvinningsstation för hantering av el- och elektronikprodukter. Genom att lämna kasserade produkter till återvinning hjälper du till att bevara våra gemensamma naturresurser. Dessutom skyddas både människor och miljön när produkter återvinns på rätt sätt. Kommunala myndigheter, sophanteringsföretag eller butiken där varan köptes kan ge mer information om var du lämnar kasserade produkter för återvinning.

elvollisuus on huolehtia siitä, että hävitettävä laite

86 Regulatory information

Declaration of conformity

DoC #: SNPRG-0702

Supplier's Name: Hewlett-Packard Company

Supplier's Address: 61 Alexandra Terrace

Declares, that the product: Product Name and Model: HP 3100 Fax (CB820A) series Regulatory Model Number: SNPRG-0702 Product Options: All conforms to the following Product Specifications and Regulations:

EMC: Class B

FCC Part 15 Subpart B EN 55022 : 1998 +A1:2000 +A2:2003 EN 55024 : 1998 +A1:2001 +A2:2003 EN 61000-3-2:2000 +A2:2005 EN 61000-3-3:1995 +A1:2001

Safety:

UL 60950-1 CAN/CSA-C22.2 No. 60950-1-03, First Edition. EN 60950-1:2001 IEC 60950-1:2001

Telecom:

FCC Part 68 and TIA-968-A-1 + A-2 + A-3 standard IC CS-03 standard (Issue 9) ES 203 021 TBR21:1998

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The product herewith complies with the requirements of the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and the R&TTE Directive 99/5/EC, and carries the CE-marking accordingly.

Additional Information:

This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design. The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this number should not be confused with the marketing name or the product numbers.

DECLARATION OF CONFORMITY

according to ISO/IEC 17050-1 and EN 17050-1

Emerging Markets, Fax & OEM Division

#08-01 Harbour Link Singapore 119936

Local contact for regulatory topics only:

U.S.: Hewlett –Packard, 3000 Hanover St., Palo Alto 94304, U.S.A. 650-857-1501 EMEA: Hewlett –Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany

Declaration of conformity 87

Manager

Index

A4 paper, load 8 acoustic emissions 75 ADF (automatic document

feeder)

capacity 10 media sizes supported 21

administrator

settings 44 after the support period 78 align print cartridges 55 answer ring pattern

change 36 answering machine

fax tones recorded 69 attention light 7 automatic document feeder

(ADF)

capacity 10

media sizes supported 21 automatic fax reduction 33

Back button 7 backup fax reception 30 baud rate 37 best copy quality 41 black and white pages

copy 39

fax 22 black dots or streaks,

troubleshoot

copies 65 blank pages, troubleshoot

copy 63

print 61 blocked fax numbers

set up 33 broadcast faxing

send 25 buttons, control panel 7

cancel

button 8

copy 43 scheduled fax 25

capacity

ADF 10

trays 21 cartridges. See print cartridges clean

exterior 61

fax 59

glass strip 59

print cartridge contacts 56

print cartridge ink nozzle

area 57 print cartridges 55 white strip 60

color

copies 43 fax 26

color copy 39 colors

bleeding 62

confirmation reports, fax 44 connectors, locating 6 contrast, fax 28 control panel

buttons 7 copy from 39 enter text and symbols 17 lights 7 locating 6 menus 16 messages 16 reports 7 send faxes 12 settings, change 11

copy

button 8 cancel 43 enhance light areas 43 from the control panel 39 images/embedded pictures,

enhance 42 legal to letter 42 number of copies 40 paper size 40

paper types,

recommended 40 quality 41, 64 reduce 42 settings 39 specifications 74 speed 41 text, enhance 42 troubleshoot 63

Copy menu 16 correct port test, fax 48 critical error messages 17 customer support

electronic 77 phone support 77 warranty 78

dark images, troubleshoot

copies 65

darken

copies 42 faxes 28

Declaration of Conformity

(DOC) 87

default settings

control panel 11 copy 39 fax 28

deleting faxes from memory 31 dial tone test, failure 49 dial type, setting 36 distinctive ringing

change 36

documentation 5 dots or streaks, troubleshoot

copies 65

duty cycle 74

ECM. See error correction mode electrical specifications 75 enhance

copy, images/embeded

pictures 42

environmental specifications 75

Index

environmental sustainability

program 84 error correction mode 29 error messages

control panel 16 error reports, fax 45 error-correction mode, fax 36

faded copies 64 faded stripes on copies,

troubleshoot 65 fast copy quality 41 fax

answer mode 8, 12 answering machine

troubleshoot 69 backup fax reception 30 blocking numbers 33 button 8 clean 59 confirmation reports 44 contrast 28 darken or lighten 28 default settings 28 deleting from memory 31 dial tone test, failed 49 dial type, setting 36 distinctive ringing, change

pattern 36 enter text and symbols 17 error correction mode 29 error reports 45 error-correction mode 36 forwarding 32 header 35 images/embedded

pictures 26 Internet, over 38 lighten or darken 28 line condition test, failed 50 log, print 45 manual receive 29 monitor dialing 24, 25 paper size 32 parallel phone systems 13 pause 17 phone cord connection test,

failed 48 phone cord too short 69 phone cord type test,

failed 49 poll to receive 31

receive 29 receive, troubleshoot 66, 67 redial options 37 reduction 33 reports 44 reprint 31 resolution 27 rings to answer 35 schedule 25 send 22 send, troubleshoot 66, 67,

69 set up 12 settings 27 settings, change 35 specifications 75 speed 37 speed-dial entries, set

up 19 speed-dial groups, set

up 19 test failed 46 test setup 46 troubleshoot 65 wall jack test, failed 47

Fax menu 16 fax port, locating 6 Fax Resolution 7 fit to page 41 FoIP 38 fonts supported 74 forwarding faxes 32

glass strip

clean 59

grainy or white bands on copies,

troubleshoot 65

graphics

incompletely filled on

copies 65 missing lines or dots 62

groups, speed-dial

set up 19

hardware, fax setup test 47 header, fax 35 help 77

HP 3180 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1 Get started

Find other resources for the product

Understand the HP Fax parts

Front view

Back view

Control panel buttons and lights

Load full-size paper

Load originals

Change HP Fax settings

Send a basic fax

Set the answer mode

Set up faxing for the HP Fax

Set up faxing (parallel phone systems)

Serial-type fax setup

2 Use the HP Fax

Control panel menus

Use control panel menus

Control-panel message types

Text and symbols

Type numbers and text on the control-panel keypad

To enter text

To enter a space, pause, or symbol

To erase a letter, number, or symbol

Available symbols for dialing fax numbers

Set up speed-dial entries

Set up fax numbers as speed-dial entries or groups

Set up speed-dial entries

Set up a speed-dial group

Print and view a list of speed-dial entries

Select print media

Tips for selecting and using print media

Understand specifications for supported media

Understand supported sizes

Understand supported media types and weights

Set minimum margins

Send a fax

Send a fax manually from a phone

Send a fax using monitor dialing

Send a fax from memory

Schedule a fax to send later

Send a fax to multiple recipients

Send a color original or image/embedded picture fax

Change the fax resolution and Lighter/Darker settings

Change the fax resolution

Change the Lighter / Darker setting

Set new default settings

Send a fax in Error Correction Mode

Receive a fax

Receive a fax manually

Set up backup fax reception

Reprint received faxes from memory

Poll to receive a fax

Forward faxes to another number

Set the paper size for received faxes

Set automatic reduction for incoming faxes

Block junk fax numbers

Set the junk fax mode

Add numbers to the junk fax list

Remove numbers from the junk fax list

Change fax settings

Configure the fax header

Set the number of rings before answering

Change the answer ring pattern for distinctive ring

Set the fax error correction mode

Set the dial type

Set the redial options

Set the fax speed

Fax over the Internet

Cancel a fax

Make copies from the control panel

Change the copy settings

Set the number of copies

Set the copy paper size

Set the copy paper type

Change copy speed or quality