HP 263924-002 User Manual

HP IP Console Switch

User Guide

June 2003 (Second Edition)

Part Number 263924-002

Microsoft

, Windows®, and Windows NT® are U. S. registered trademarks of Microsoft

Corporation.

Energy Star® is U.S. registered mark of the United States Environmental Protection Agency.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

HP IP Console Switch User Guide

June 2003 (Second Edition) Part Number 263924-002

About This Guide

Audience Assumptions...................................................................................................... ix

Important Safety Information............................................................................................ ix

Symbols on Equipment ..................................................................................................... ix

Rack Stability .................................................................................................................... xi

Symbols in Text.................................................................................................................xi

Related Documents........................................................................................................... xii

Getting Help ..................................................................................................................... xii

Technical Support...................................................................................................... xii

HP Website ............................................................................................................... xiii

Authorized Reseller .................................................................................................. xiii

Reader’s Comments ........................................................................................................ xiii

Chapter 1

Overview

Features ........................................................................................................................... 1-2

Benefits............................................................................................................................ 1-3

IP Console Switch Components...................................................................................... 1-4

Chapter 2

Installing the IP Console Switch

Installation Checklist....................................................................................................... 2-2

Kit Contents .............................................................................................................. 2-2

Required Tool ........................................................................................................... 2-2

Optional Items........................................................................................................... 2-2

HP IP Console Switch User Guide iii

Contents

Setting up Your Network.................................................................................................2-3

Rack Mounting the IP Console Switch............................................................................2-3

Using Side Mount 0U Installation............................................................................. 2-4

Using Rear Rack Installation.....................................................................................2-8

Using Standard 1U Installation ...............................................................................2-10

Configuring the IP Console Switch Hardware...............................................................2-14

Adjusting the Mouse Acceleration.................................................................................2-19

Adding Servers ..............................................................................................................2-20

Chapter 3

Expansion Module

Features............................................................................................................................ 3-1

Installing the Expansion Module Hardware ....................................................................3-3

Installing the Expansion Module into the IP Console Switch System.............................3-8

Chapter 4

Interface Adapters

Features............................................................................................................................ 4-1

Connecting an Interface Adapter to the IP Console Switch System................................4-3

Chapter 5

Cascade Console Switches

Connecting Cascade Switches to the IP Console Switch System.................................... 5-3

Cascading 2 x 8 Compaq Legacy Console Switches

into the IP Console Switch System ...........................................................................5-3

Chapter 6

Local Port Operation

Viewing and Selecting Ports and Servers ........................................................................6-1

Accessing the Main Dialog Box................................................................................6-2

Viewing the Status of your IP Console Switch System ............................................6-3

Selecting Servers.......................................................................................................6-4

Soft Switching..................................................................................................................6-5

Configuring Servers for Soft Switching....................................................................6-5

Soft Switching Servers..............................................................................................6-5

Using Basic OSD Navigation ..........................................................................................6-6

Configuring the OSD Setup Menu...................................................................................6-8

Accessing the Setup Menu........................................................................................ 6-9

iv HP IP Console Switch User Guide

Contents

Assigning Server Names ............................................................................................... 6-10

Accessing the Names Dialog Box........................................................................... 6-10

Assigning Names to Servers................................................................................... 6-11

Assigning Device Types................................................................................................ 6-12

Accessing Devices Dialog Box............................................................................... 6-13

Assigning Device Types ......................................................................................... 6-14

Changing the Display Behavior..................................................................................... 6-15

Accessing the Menu Dialog Box ............................................................................ 6-15

Selecting the Display Order of Servers................................................................... 6-16

Setting Screen Delay Time ..................................................................................... 6-16

Controlling the Status Flag............................................................................................ 6-17

Accessing the Flag Dialog Box............................................................................... 6-18

Displaying the Status Flag ...................................................................................... 6-19

Broadcasting to Servers................................................................................................. 6-20

Accessing Broadcast Dialog Box............................................................................ 6-21

Broadcasting Selected Servers................................................................................ 6-22

Activating Broadcasting.......................................................................................... 6-22

Setting up a Scan Pattern............................................................................................... 6-22

Accessing the Scan Dialog Box.............................................................................. 6-23

Adding Servers to the Scan List.............................................................................. 6-24

Removing Servers from the Scan List .................................................................... 6-24

Starting Scan Mode................................................................................................. 6-25

Stopping Scan Mode............................................................................................... 6-25

Setting Local Console Switch Security ......................................................................... 6-25

Accessing the Security Dialog Box ........................................................................ 6-26

Changing the Password........................................................................................... 6-27

Setting Password Protection ................................................................................... 6-27

Logging on to Switch.............................................................................................. 6-28

Removing Password Protection.............................................................................. 6-28

Enabling Screen Saver Mode without Password Protection................................... 6-28

Exiting Screen Saver Mode .................................................................................... 6-29

Deactivating the Screen Saver ................................................................................ 6-29

Managing Server Tasks Using the OSD........................................................................ 6-30

Accessing the Commands Menu............................................................................. 6-31

Viewing and Disconnecting User Connections............................................................. 6-32

Viewing Current User Connections ........................................................................ 6-32

Disconnecting a User .............................................................................................. 6-33

HP IP Console Switch User Guide v

Contents

Running System Diagnostics.........................................................................................6-35

Running Diagnostics Test .......................................................................................6-35

Resetting the PS/2 Mouse..............................................................................................6-40

Displaying Version Information ....................................................................................6-41

Chapter 7

Upgrading Firmware using TFTP

Enabling TFTP for Windows NT ....................................................................................7-1

Enabling TFTP for Windows 2000 and Windows XP.....................................................7-2

Enabling TFTP for Linux ................................................................................................7-3

Verifying TFTP for Linux......................................................................................... 7-3

Configuring TFTP for Windows......................................................................................7-4

Updating the IP Console Switch...................................................................................... 7-6

Updating the IP Console Switch Hardware............................................................... 7-6

Updating the IP Console Switch through the IP Console Viewer...........................7-12

Establishing LAN Connections......................................................................................7-16

Upgrading FLASH Firmware ........................................................................................ 7-16

Analyzing FLASH Failures.....................................................................................7-18

Upgrading Interface Adapter Firmware......................................................................... 7-19

Chapter 8

Troubleshooting

Appendix A

Regulatory Compliance Notices

Regulatory Compliance Series Number..........................................................................A-1

Federal Communications Commission Notice ............................................................... A-1

Class A Equipment................................................................................................... A-2

Class B Equipment................................................................................................... A-2

Declaration of Conformity for Products Marked

with the FCC Logo, United States Only...................................................................A-3

Modifications ...........................................................................................................A-3

Cables....................................................................................................................... A-4

Canadian Notice (Avis Canadien) .................................................................................. A-4

Class A Equipment................................................................................................... A-4

Class B Equipment................................................................................................... A-4

vi HP IP Console Switch User Guide

Mouse Compliance Statement........................................................................................ A-4

European Union Notice.................................................................................................. A-5

Japanese Notice .............................................................................................................. A-6

BSMI Notice................................................................................................................... A-6

Appendix B

Electrostatic Discharge

Preventing Electrostatic Damage ....................................................................................B-1

Grounding Methods To Prevent Electrostatic Damage...................................................B-2

Appendix C

Power Cord Set Requirements

General Requirements .....................................................................................................C-1

Country-Specific Requirements ......................................................................................C-2

Index

Contents

HP IP Console Switch User Guide vii

This guide provides step-by-step instructions for installation and reference information for operation, troubleshooting, and upgrades for the HP IP Console Switch.

Audience Assumptions

This guide is for the person who installs, administers, and troubleshoots IP Console Switches. HP assumes you are qualified in the servicing of equipment and trained in recognizing hazards in products with hazardous energy levels.

Important Safety Information

Before installing this product, read the Important Safety Information document included with this product.

About This Guide

Symbols on Equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions:

WARNING: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult your documentation for specific details.

HP IP Console Switch User Guide ix

About This Guide

Weight in kg

Weight in lb

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user- or field-serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is touched, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

x HP IP Console Switch User Guide

Rack Stability

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together in multiple-rack installations.

• Only one component is extended at a time. A rack could become unstable

if more than one component is extended for any reason.

Symbols in Text

These symbols can be found in the text of this guide. They have the following meanings.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

About This Guide

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents essential information to explain a concept or complete a task.

NOTE: Text set off in this manner presents additional information to emphasize or supplement important points of the main text.

HP IP Console Switch User Guide xi

About This Guide

Getting Help

If you have a problem and have exhausted the information in this guide, you can get

further information and other help in the following locations.

Technical Support

In North America, call the HP Technical Support Phone Center at 1-800-652-6672.

This service is available 24 hours a day, 7 days a week. For continuous quality

improvement, calls may be recorded or monitored. Outside North America, call the

nearest HP Technical Support Phone Center. Telephone numbers for worldwide

Technical Support Centers are listed on the HP website,

Be sure to have the following information available before you call HP:

www.hp.com.

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

xii HP IP Console Switch User Guide

HP Website

The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at

For product specific information, refer to the following website,

http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/kvm/indexconsole.html.

Authorized Reseller

For the name of your nearest authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

• Elsewhere, see the HP website for locations and telephone numbers.

Reader’s Comments

About This Guide

www.hp.com.

HP welcomes your comments on this guide. Please send your comments and suggestions by email to

ServerDocumentation@hp.com.

HP IP Console Switch User Guide xiii

Overview

The HP IP Console Switch combines analog and digital technology to provide flexible, centralized keyboard, video, and mouse (KVM) control of data center servers. This solution provides enterprise customers with a significant reduction in cable volume, secure remote access, and high performance server KVM access.

Each unit has 16 server ports (with RJ-45 connections) and provides optimal digital video performance with a maximum resolution of 1280 x 1024 at 75 Hz, up to

15.24 meters (50 feet), and a maximum resolution of 800 x 640 at 60 Hz, up to

30.48 meters (100 feet).

The IP Console Switch works over standard LAN connections, providing access across a 100Base-T Ethernet connection for one or up to three simultaneous IP users, depending on the model, and for one user directly through a local port. The IP Console Switch uses Ethernet networking infrastructure and TCP/IP protocol to transmit KVM information between operators and connected computers.

Although 10Base-T Ethernet can be used, HP recommends a dedicated, switched 100Base-T network for improved performance.

HP IP Console Switch User Guide 1-1

Overview

Features

The features of the IP Console Switch include:

• Both local and IP KVM functionality

• Support for up to 128 servers

• Firmware flashable over serial port and NIC

• Compatibility with HP video monitors and “hotkeys” on all HP keyboards,

including the HP TFT5600RKM

• Field-terminable CAT5 cables

• Near real-time mouse/cursor speed

• Multiple language support through programmable ROM SoftPaq—English,

Spanish, French, Dutch, German, Italian, and Japanese

• Support for 10/100 NIC ports

• Application clients that manage 25 IP Console Switches with 512 target devices

• 1U form with the ability to mount in a 0U side-mount configuration, as well as

behind HP rack-mount keyboards

1-2 HP IP Console Switch User Guide

Benefits

The benefits of the IP Console Switch include:

• Significant reduction of KVM cable volume by using an Interface Adapter and single unshielded twisted pair (UTP) CAT5 cabling

• Facilitation of KVM access in higher server density environments because of an increase in the number of ports available

• KVM access through network connection

— No special software or drivers are required on the attached computers,

— Users access the unit and all attached systems through Ethernet from a user

— User can be located anywhere a valid network connection exists.

• Integration with existing HP and Compaq KVM switches, adding IP access

NOTE: The HP IP Console Switch is not compatible with HP classic analog KVM switches.

Overview

including the host.

running the IP Console Viewer.

HP IP Console Switch User Guide 1-3

Overview

IP Console Switch Components

1 2 3 4 5 6 7 8 9

100-240V , 1.0A, 50/60 Hz

For continued protection against risk of fire, replace only with same type and rating of fuse.

T 2A, 250 VAC CAUTION:

Figure 1-1: IP Console Switch components

Item Description

1 Power connector

2 Power switch

3 Activity indicator

4 Serial download connector

5 Monitor connector for local user

6 Keyboard connector for local user

7 Mouse connector for local user

8 LAN connector

9 Server connection ports

123456789101112131415

1-4 HP IP Console Switch User Guide

Overview

5 6 7

Figure 1-2: Example of an IP Console Switch configuration

Item Description

1 CPU

2 IP Console Switch

3 Interface Adapter

4 Network

5 Keyboard connector

6 Mouse connector

7 Video connector

1 0 0

2 4

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HP IP Console Switch User Guide 1-5

Installing the IP Console Switch

You must install the IP Console Viewer prior to using the IP Console Switch. The IP Console Viewer enables you to view and control a server attached to the console switch system, configure and maintain the system, and prevent unauthorized access to the console switch through IP connection. For more information, refer to the HP IP Console Switch Software Guide included on the Rack Products Documentation CD.

NOTE: The analog port does not require the IP Console Viewer software for operation. The analog port uses the on-screen display (OSD). For more information, refer to Chapter 6.

The IP Console Switch system uses Ethernet networking infrastructures and TCP/IP protocol to transmit keyboard, video, and mouse information between operators and connected computers. Although 10Base-T Ethernet can be used, a dedicated, switched 100Base-T network provides improved performance.

HP IP Console Switch User Guide 2-1

Installing the IP Console Switch

Installation Checklist

Before installing the IP Console Switch, refer to the following lists to be sure that all of the listed components were received.

Kit Contents

• IP Console Switch

• Power cords

• Rack mounting kit

• Download serial cable

• Documentation kit

• Firmware/software CD

• CAT5 crossover cable

Required Tool

You need a Phillips screwdriver.

Optional Items

• Expansion Module

• Interface Adapter

• UTP CAT5 cable

2-2 HP IP Console Switch User Guide

Setting up Your Network

The IP Console Switch system uses IP addresses to uniquely identify the console swtiches and computers running the IP Console Viewer. The IP Console Switch supports both BootP (a subset of DHCP) and static IP addressing. HP recommends that IP addresses be reserved for each unit and that they remain static while the console switches are connected to the network.

Rack Mounting the IP Console Switch

The IP Console Switch ships with rack mounting brackets for easy integration in to your rack. Before installing the console switch and other components in the rack cabinet (if not already installed), stabilize the rack in a permanent location. Install your equipment starting at the bottom of the rack cabinet, then work to the top. Avoid uneven loading or overloading of rack cabinets.

NOTE: Prior to installing the IP Console Switch into the rack, connect the console switch to a power source, using the power cords provided and power on the unit. A green activity indicator is displayed after a few seconds. If the green activity indicator does not display, be sure that the power is on, that the power cord is connected, and the power source is valid. For more information, refer to the troubleshooting chapter in this guide.

Installing the IP Console Switch

Three different rack-mounting configurations are described in the sections below:

• Side mount 0U

— Type A—Square and round internal mounting rail holes

— Type B—Square internal mounting rail holes

• Rear rack mount

• Standard 1U mount

HP IP Console Switch User Guide 2-3

Installing the IP Console Switch

Using Side Mount 0U Installation

Type A

To side mount the IP Console Switch:

1. Attach the side-mounting brackets to the console switch, using two screws on

each side.

1 5 1

1 1 1

4 3

Figure 2-1: Attaching the side-mounting brackets

2-4 HP IP Console Switch User Guide

Installing the IP Console Switch

2. Slide the tabs on the side-mounting brackets into the same U location on each

side of the rack.

1 5 1

1 3 1

1 1 1

Figure 2-2: Sliding the tabs into the rack

3. Secure the console switch to the rack frame, using two screws on each side.

1 5 1

1 3 1

2 1

Figure 2-3: Securing the console switch

HP IP Console Switch User Guide 2-5

Installing the IP Console Switch

Type B

1. Attach the side-mounting brackets to the console switch, using two screws on

each side.

2. Slide the tabs on the side-mounting brackets into the same U location on each

side of the rack.

6 5 1

Figure 2-4: Sliding the tabs into the rack

1 3 1

2 1

0 1

2-6 HP IP Console Switch User Guide

Installing the IP Console Switch

3. Insert four cage nuts into the rack frame in the location of the side-mounting

bracket holes.

1 5 1

1 3 1

1 1 1

Figure 2-5: Inserting cage nuts

4. Secure the console switch to the rack frame, using two screws on each side.

HP IP Console Switch User Guide 2-7

Installing the IP Console Switch

Using Rear Rack Installation

IMPORTANT: If you are installing a console switch with a 1U component, such as the 1U

Keyboard Drawer Rack Option Kit, additional rack space is not required, making it a 0U installation.

To install the IP Console Switch in the rear of the rack:

1. Attach the slide rail brackets to the console switch, using two screws on

each slide.

1 0

4 0

, 1

. 0 A ,

5 0

/ 6 0

H z

T 2 A

2 5 0

V A

C A

T I O

N :

For continued protection against risk of fire, replace only with same type and rating of fuse.

7 8

1 1 0

3 1 2

5 1 4

Figure 2-6: Attaching the slide rail brackets

2-8 HP IP Console Switch User Guide

Installing the IP Console Switch

2. If a cage nut is not already installed behind the rear rail, install one at this time.

3. Slide the console switch, with the slide rail brackets, into the rail-mounting

brackets already installed in the rack.

100-240V

, 1.0A, 50/60 Hz

T 2A, 250 VAC CAU

TION:

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Figure 2-7: Sliding the console switch into the rack

4. Secure the slide rail brackets to the rear of the rack, using two screws on

each side.

0 0

-2 4

0 V

, 1

. 0 A

, 5

0 /6

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Figure 2-8: Securing the slide rail brackets to the rack

HP IP Console Switch User Guide 2-9

Installing the IP Console Switch

Using Standard 1U Installation

To install the console switch:

1. Attach the slide rail brackets to the console switch, using the two screws on

each side.

2. Use the template that was shipped with the component to mark the location of the

mounting hardware.

a. Push back the tabs (marked Õ) on the top of the template, and place them in

the correct holes in the mounting rails.

Figure 2-9: Measuring with the rack template

b. Match up the hole pattern, indicated on the sides of the template, with the

hole pattern on the mounting rails.

c. Measuring from the top of the component immediately below the new

component, place the template against the front and rear of the rack frame to mark the attachment points for the mounting rails and rear cage nuts.

2-10 HP IP Console Switch User Guide

Installing the IP Console Switch

3. Install two cage nuts into the holes marked by the template at the rear of the rack.

Figure 2-10: Installing cage nuts

4. Loosely attach the wing nuts (1), and extend the adjustable rail-mounting

brackets to the desired length (2).

Figure 2-11: Adjusting rails

HP IP Console Switch User Guide 2-11

Installing the IP Console Switch

5. Tighten the wing nuts slightly to stabilize the adjustable rails during installation.

6. Insert an adjustable rail into the rack, and hook the tabs into the appropriate holes

at the rear of the rack, aligning the screws holes at the front of the rack.

7. Secure the rear of the adjustable rail, using one screw for each cage nut

previously installed.

Figure 2-12: Securing the adjustable rail

2-12 HP IP Console Switch User Guide

Installing the IP Console Switch

8. Secure the front of the adjustable rail to the rack, using two screws for each rail.

Figure 2-13: Securing the adjustable rail

9. Slide the console switch into the adjustable rails, and secure it to the rear of the

rack, using one screw on each side.

100-240V

, 1.0A, 50/60 Hz

T 2A, 250 VAC CAUTION:

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Figure 2-14: Securing the console switch into the rack

HP IP Console Switch User Guide 2-13

+ 105 hidden pages