HP 2600N Service Manual
HP Color LaserJet 2600n
Service Manual
Copyright and License
FCC Class A Statement
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© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Q6455-90930
Edition 1, 2/2005
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to comply with the limits for a Class A
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provide reasonable protection against
harmful interference when the equipment is
operated in a commercial environment.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instruction manual, may cause harmful
interference to radio communications.
Operation of this equipment in a residential
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Table of contents
1 Product information
Quick access to printer information.........................................................................................................2
Printer configuration................................................................................................................................3
Printer features........................................................................................................................................4
Walk around.............................................................................................................................................6
Front view (shown with optional Tray 3).................................................................................6
Back and side view.................................................................................................................7
Control panel...........................................................................................................................8
Understanding supplies status...............................................................................8
Understanding printer status..................................................................................8
Understanding control panel layout.......................................................................9
Software.................................................................................................................................................11
Supported drivers..................................................................................................................11
Software and supported operating systems........................................................11
Software for Windows...........................................................................................................11
Software for Macintosh.........................................................................................................12
Network software..................................................................................................................12
Uninstalling software.............................................................................................................12
Windows software................................................................................................12
Macintosh software..............................................................................................13
Print-media specifications......................................................................................................................14
General guidelines................................................................................................................14
Paper and print media...........................................................................................................14
Printing and storage environment.........................................................................................14
Envelopes.............................................................................................................................15
Labels....................................................................................................................................17
Transparencies.....................................................................................................................17
Media support tables.............................................................................................................17
Supported print media for Tray 1, Tray 2, and optional Tray 3............................17
Unsupported media (media to avoid)...................................................................18
2 Installation
Site preparation ....................................................................................................................................22
Operating environment ........................................................................................................22
Minimum system requirements ............................................................................................23
Requirements for PC systems ............................................................................23
Requirements for Macintosh systems (non-PostScript) .....................................23
Package contents .................................................................................................................................24
Install input devices ..............................................................................................................................25
ENWW iii
Installing optional Tray 3 ......................................................................................................25
Loading Tray 1 .....................................................................................................................25
Installing supplies .................................................................................................................27
3 Managing and maintenance
Managing supplies ................................................................................................................................32
Life expectancies of supplies ...............................................................................................32
Checking and ordering supplies ..........................................................................................32
Storing supplies ...................................................................................................................33
Replacing and recycling supplies ........................................................................................33
HP policy on non-HP supplies .............................................................................................33
HP anti-counterfeit website ..................................................................................................33
Cleaning the printer ..............................................................................................................................34
To clean the printer at the printer .........................................................................................34
To clean the fuser using HP Toolbox ..................................................................................35
Cleaning spilled toner ..........................................................................................................35
Calibrating the printer ...........................................................................................................................36
To calibrate the printer at the printer ...................................................................................36
To calibrate the printer from the HP Toolbox .......................................................................36
Print cartridges ....................................................................................................27
To check status using the control panel .............................................................32
To check and order supplies using HP Toolbox .................................................32
Replacing the print cartridges .............................................................................33
4 Operational theory
Engine control system ..........................................................................................................................38
Basic sequence of operation ...............................................................................................38
Power-on sequence .............................................................................................................39
Motors and fans ...................................................................................................................39
Image formation system .......................................................................................................................41
Image formation process .....................................................................................................43
Developing stage .................................................................................................................45
Transfer stage ......................................................................................................................48
Separation stage ..................................................................................................................49
Fusing stage ........................................................................................................................49
Pickup and feed system .......................................................................................................................51
Manual feed slot pickup mechanism ...................................................................................53
Paper feed mechanism ........................................................................................................53
Skew correction by the registration shutter .........................................................................53
Jam detection .......................................................................................................................54
Solenoid, motor, and fan locations ......................................................................................55
Printed circuit assembly locations ........................................................................................55
250-sheet tray solenoid and printed circuit locations ..........................................................56
Service-only tools (SERVICE ONLY) ...................................................................................................58
Main motor failure detection ................................................................................40
Fan motor failure detection .................................................................................40
Latent image formation .......................................................................................44
Laser/scanner system .........................................................................................45
Print cartridge ......................................................................................................46
Transfer belt (ETB) ..............................................................................................47
iv ENWW
General timing chart .............................................................................................................58
Printer calibration .................................................................................................................59
5 Removal and replacement
Overview................................................................................................................................................62
Service approach...................................................................................................................................63
Pre-service procedures.........................................................................................................63
Removal and replacement procedures.................................................................................................64
Print cartridge replacement...................................................................................................64
ETB removal and replacement.............................................................................................66
Fuser removal and replacement...........................................................................................74
Formatter removal and replacement....................................................................................82
DC controller removal and replacement...............................................................................86
Separation pad removal and replacement............................................................................88
Paper pickup roller removal and replacement......................................................................89
Control panel removal and replacement...............................................................................91
6 Troubleshooting
Troubleshooting process.......................................................................................................................98
Troubleshooting checklist.....................................................................................................98
Clearing jams ........................................................................................................................................99
Paper path............................................................................................................................99
Common causes of paper jams..........................................................................................100
Where to look for jams........................................................................................................101
Jams inside the printer........................................................................................................102
Input jams...........................................................................................................................103
Output jams.........................................................................................................................104
Wrapping jam......................................................................................................................105
Delivery stationary jam.......................................................................................................105
Start-up residual paper jam................................................................................................105
Door open jam....................................................................................................................106
Print problems......................................................................................................................................107
Getting information..............................................................................................................107
Tray 1.................................................................................................................103
Tray 2.................................................................................................................104
Jams in the top bin.............................................................................................104
Pickup delay jam................................................................................................105
Pickup stationary jam.........................................................................................105
Delivery delay jam..............................................................................................105
Control panel messages....................................................................................107
Alert and warning messages.............................................................107
Critical error messages.....................................................................108
Supplies messages...........................................................................109
Status messages...............................................................................112
Status log only messages.................................................................112
Reports menu.....................................................................................................113
Configuration page.............................................................................................114
Supplies Status page.........................................................................................116
Status log...........................................................................................................116
Service menu settings........................................................................................118
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Secondary service menu....................................................................................118
Printed image quality problems..........................................................................................119
Improving print quality........................................................................................119
Paper Types menu............................................................................119
Print Modes menu.............................................................................120
Print quality menu..............................................................................121
Understanding print-quality settings...................................................................121
To temporarily change print-quality settings.....................................122
To change print-quality settings for all future jobs............................122
Identifying and correcting printed image defects...............................................122
Print-quality checklist.........................................................................122
Paper handling issues........................................................................................................123
Wrong size/type media.......................................................................................123
Cannot select a tray or feature to use................................................................123
Performance problems.......................................................................................................123
Functional tests (SERVICE ONLY).....................................................................................................125
Engine test print..................................................................................................................125
Service mode functions (SERVICE ONLY).........................................................................................126
Cold reset............................................................................................................................126
NVRAM initializer................................................................................................................126
Super NVRAM initializer.....................................................................................................126
Restoring page counts and serial number..........................................................................127
Cleaning the ETB................................................................................................................127
Troubleshooting tools..........................................................................................................................128
Printer pages and reports...................................................................................................128
Demo page.........................................................................................................128
Configuration page.............................................................................................129
Event log............................................................................................................131
Supplies Status page.........................................................................................131
Fuser cleaning page...........................................................................................132
Print quality troubleshooting pages....................................................................132
Control panel messages (error codes)..............................................................132
Alert and warning messages.............................................................132
Critical error messages.....................................................................133
Supplies messages...........................................................................134
Status messages................................................................................................................137
Status log only messages...................................................................................................137
Service menu......................................................................................................................137
Restoring the factory-set defaults......................................................................138
To restore the factory-set defaults....................................................138
General print quality issues................................................................................................138
Solving issues with color documents..................................................................................142
HP Toolbox..........................................................................................................................................144
HP Toolbox.........................................................................................................................144
To view HP Toolbox...........................................................................................144
Troubleshooting tab...........................................................................................144
Print quality troubleshooting pages....................................................................................144
Printer calibration................................................................................................................144
Cleaning page.....................................................................................................................144
Configuration page..............................................................................................................145
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Diagnostic resources...........................................................................................................................146
Reports menu.....................................................................................................................146
Network/Web diagnostics tools...........................................................................................146
Repetitive image defect ruler...............................................................................................................147
Firmware and software updates..........................................................................................................148
7 Parts and diagrams
Overview .............................................................................................................................................150
Assembly locations .............................................................................................................................154
Covers ................................................................................................................................................160
Internal assemblies .............................................................................................................................162
Input devices .......................................................................................................................................186
Diagrams ............................................................................................................................................208
Alphabetical parts list...........................................................................................................................209
Numerical parts list..............................................................................................................................230
Appendix A Product specifications
Physical specifications ........................................................................................................................252
Supplies specifications .......................................................................................................................253
Print cartridge life ...............................................................................................................253
Electrical specifications ......................................................................................................................254
Environmental specifications ..............................................................................................................255
Acoustical specifications .....................................................................................................................256
Appendix B Product warranty statements
Hewlett-Packard limited warranty statement ......................................................................................258
Print Cartridge Limited Warranty Statement ......................................................................................259
Appendix C Regulatory statements
Declaration of Conformity ...................................................................................................................262
Laser safety statement .......................................................................................................................263
Canadian DOC statement ..................................................................................................................264
VCCI statement (Japan) .....................................................................................................................265
Korean EMI statement ........................................................................................................................266
Finnish laser statement ......................................................................................................................267
Index....................................................................................................................................................................269
ENWW vii
viii ENWW
List of tables
Table 1-1 Printer features.................................................................................................................................4
Table 1-2 HP Color LaserJet 2600n printer software.....................................................................................11
Table 1-3 Envelope specifications..................................................................................................................15
Table 1-4 Envelope size ranges.....................................................................................................................16
Table 1-5 Tray 1 and Tray 2 specifications....................................................................................................17
Table 1-6 Optional Tray 3 specifications........................................................................................................18
Table 3-1 Print cartridge life ..........................................................................................................................32
Table 4-1 Basic operational sequence ..........................................................................................................38
Table 4-2 Motor specifications .......................................................................................................................40
Table 5-1 User-replaceable parts...................................................................................................................62
Table 6-1 Troubleshooting checklist...............................................................................................................98
Table 6-2 Status log only messages............................................................................................................112
Table 6-3 Configuration page.......................................................................................................................114
Table 6-4 Supplies Status page...................................................................................................................116
Table 6-5 Status log messages....................................................................................................................117
Table 6-6 Print modes for paper types.........................................................................................................120
Table 6-7 Extended print modes..................................................................................................................120
Table 6-8 Optimize menu.............................................................................................................................121
Table 6-9 Performance issues......................................................................................................................123
Table 6-10 Configuration page.......................................................................................................................129
Table 6-11 Supplies Status page...................................................................................................................131
Table 6-12 Status log only messages............................................................................................................137
Table 6-13 General print quality issues..........................................................................................................138
Table 6-14 Color document issues.................................................................................................................142
Table 6-15 Repetitive image defects..............................................................................................................147
Table 7-1 Available replaceable parts .........................................................................................................150
Table 7-2 Technical support Web sites .......................................................................................................152
Table 7-3 Accessories .................................................................................................................................152
Table 7-4 Assembly locations ......................................................................................................................155
Table 7-5 External panels and covers (1 of 2) ............................................................................................157
Table 7-6 External panels and covers (2 of 2) ............................................................................................159
Table 7-7 Upper assembly cover .................................................................................................................161
Table 7-8 Internal components (1 of 3) .......................................................................................................163
Table 7-9 Internal components (2 of 3) .......................................................................................................167
Table 7-10 Internal components (3 of 3) .......................................................................................................171
Table 7-11 Control panel assembly ...............................................................................................................175
Table 7-12 Main drive assembly ....................................................................................................................177
Table 7-13 Fuser assembly ...........................................................................................................................181
Table 7-14 PCB assembly location Tray 2 ....................................................................................................185
Table 7-15 Tray 2 input tray (cassette) .........................................................................................................187
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Table 7-16 250-sheet input tray (cassette) ....................................................................................................191
Table 7-17 Tray 2 sheet input tray internal components ...............................................................................193
Table 7-18 Paper pick-up feeder assembly for Tray 2 ..................................................................................197
Table 7-19 Tray 3 input tray (cassette) .........................................................................................................201
Table 7-20 Paper pickup feeder assembly (Tray 3) ......................................................................................205
Table 7-21 Paper pickup feeder assembly (Tray 3) ......................................................................................207
Table 7-22 Alphabetical parts list...................................................................................................................209
Table 7-23 Numerical parts list.......................................................................................................................230
Table A-1 Printer specifications ...................................................................................................................252
Table A-2 Supplies specifications ................................................................................................................253
Table A-3 Print cartridge specifications .......................................................................................................253
Table A-4 Electrical specifications ...............................................................................................................254
Table A-5 Environmental specifications .......................................................................................................255
Table A-6 Acoustical specifications .............................................................................................................256
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List of figures
Figure 1-1 HP Color LaserJet 2600n printer......................................................................................................3
Figure 1-2 Front view (shown with optional Tray 3)...........................................................................................6
Figure 1-3 Back and side view...........................................................................................................................7
Figure 1-4 Transfer belt (ETB) and print cartridges...........................................................................................7
Figure 1-5 Model and serial number information...............................................................................................8
Figure 1-6 Control panel layout.......................................................................................................................10
Figure 1-7 Control panel display......................................................................................................................10
Figure 1-8 Envelope double side-seam construction......................................................................................16
Figure 2-1 Printer dimensions .........................................................................................................................22
Figure 2-2 Package contents ..........................................................................................................................24
Figure 4-1 Engine control system ...................................................................................................................39
Figure 4-2 Image formation system ................................................................................................................42
Figure 4-3 Image formation process ...............................................................................................................43
Figure 4-4 Latent image formation ..................................................................................................................45
Figure 4-5 Laser beam exposure ....................................................................................................................45
Figure 4-6 Developing stage ...........................................................................................................................46
Figure 4-7 Print cartridge structure .................................................................................................................47
Figure 4-8 ETB unit .........................................................................................................................................48
Figure 4-9 Transfer stage ...............................................................................................................................48
Figure 4-10 Separation stage ...........................................................................................................................49
Figure 4-11 Fusing stage ..................................................................................................................................49
Figure 4-12 Paper pickup and feed system ......................................................................................................52
Figure 4-13 Skew correction .............................................................................................................................54
Figure 4-14 Location of solenoids, motors, and fans .......................................................................................55
Figure 4-15 Location of printed circuit assemblies ...........................................................................................56
Figure 4-16 Location of 250-sheet tray solenoid and printed circuit assembly ................................................57
Figure 6-1 Paper path......................................................................................................................................99
Figure 6-2 Jam locations and stages.............................................................................................................101
Figure 6-3 Tray 2 input jam label...................................................................................................................104
Figure 6-4 Engine test print switch................................................................................................................125
Figure 7-1 Assembly location diagram .........................................................................................................154
Figure 7-2 External panels and covers (1 of 2) ............................................................................................156
Figure 7-3 External panels and covers (2 of 2) ............................................................................................158
Figure 7-4 Upper cover assembly .................................................................................................................160
Figure 7-5 Internal components (1 of 3) .......................................................................................................162
Figure 7-6 Internal components (2 of 3) .......................................................................................................166
Figure 7-7 Internal components (3 of 3) .......................................................................................................170
Figure 7-8 Control panel assembly ...............................................................................................................174
Figure 7-9 Main drive assembly ....................................................................................................................176
Figure 7-10 Fuser assembly ...........................................................................................................................180
ENWW xi
Figure 7-11 PCB assembly location (Tray 2) ..................................................................................................184
Figure 7-12 Tray 2 input tray (cassette) .........................................................................................................186
Figure 7-13 250-sheet input tray (cassette) ....................................................................................................190
Figure 7-14 Tray 2 input tray internal components .........................................................................................192
Figure 7-15 Paper pick-up feeder assembly for Tray 2 ..................................................................................196
Figure 7-16 Tray 3 input tray (cassette) .........................................................................................................200
Figure 7-17 Paper pickup feeder assembly (Tray 3) ......................................................................................204
Figure 7-18 PCB assembly location optional Tray 3 ......................................................................................206
Figure 7-19 General circuit diagram ...............................................................................................................208
Figure C-1 VCCI statement ...........................................................................................................................265
Figure C-2 Korean EMI statement .................................................................................................................266
xii ENWW
1 Product information
This section provides information about the following topics:
Quick access to printer information
●
Printer configuration
●
Printer features
●
●
Walk around
Software
●
●
Print-media specifications
ENWW 1
Quick access to printer information
User guide
Contains detailed information for using the printer and troubleshooting problems. This guide is
available in two formats on the CD-ROM that came with the printer: in PDF format for printing and
HTML format for online viewing. It is also available through the HP Toolbox software.
Getting started guide
Provides step-by-step instructions for installing and setting up the printer.
HP Toolbox
Use to check the printer status and settings and to view troubleshooting information and online
documentation.
Embedded Web server
Use to view and configure printer settings and networking information.
2 Chapter 1 Product information ENWW
Printer configuration
HP Color LaserJet 2600n
The HP Color LaserJet 2600n printer is available in the configuration described below.
Figure 1-1 HP Color LaserJet 2600n printer
The HP Color LaserJet 2600n printer is a four-color laser printer that prints eight pages per minute
(ppm) in both monochrome (black and white) and color.
■ Trays. The printer comes with a single sheet priority feed slot (Tray 1) and a universal tray
(Tray 2) that holds up to 250 sheets of various paper types and sizes or 10 envelopes. It
supports an optional 250-sheet paper tray (optional Tray 3).
■ Connectivity. The printer provides a Hi-Speed Universal Serial Bus (USB) 2.0 port for
connectivity and an HP built-in internal print server for connecting to a 10/100Base-T network.
■ Memory. The printer contains 16 megabytes (MB) of synchronous dynamic random access
memory (SDRAM). No additional memory can be added.
ENWW Printer configuration 3
Printer features
Table 1-1 Printer features
Feature HP Color LaserJet 2600n printer
Color printing
Fast print speed ■ Prints in black on letter-size paper up to 8 ppm and on
Excellent print quality
Ease of use ■ Few supplies to order. Supplies are easy to install.
Flexible paper handling
■ Provides laser printing in full color by using the four
process colors: cyan, magenta, yellow, and black
(CMYK).
A4-size paper up to 8 ppm. Prints in color on A4/letter at
8 ppm.
■ ImageREt 2400 provides 2400 dpi equivalent color
quality through a multilevel printing process.
■ True 600 by 600 dots per inch (dpi) text and graphics.
■ Adjustable settings to optimize print quality.
■ The HP UltraPrecise print cartridge has a finer toner
formulation that provides sharper text and graphics.
■ Convenient access to printer information and settings by
using the HP Toolbox software.
■ Convenient access to all supplies and to the paper path
through the front door.
■ Trays 1 and 2 for letterhead, envelopes, labels,
transparencies, custom-sized media, postcards,
HP LaserJet glossy paper, HP LaserJet Tough paper,
heavy paper, and HP Laser Photo paper.
■ A 125-sheet top output bin.
■ Print on Both Sides (manually).
Interface connections
Energy savings
Economical printing ■ N-up printing (printing more than one page on a sheet)
■ Hi-Speed USB 2.0 port.
■ The HP Color LaserJet 2600n printer includes an
HP built-in internal print server for connecting to a
10/100Base-T network.
■ The printer automatically conserves electricity by
substantially reducing power consumption when it is not
printing.
■ As an ENERGY STAR® partner, Hewlett-Packard
Company has determined that this product meets
ENERGY STAR® guidelines for energy efficiency.
ENERGY STAR® is a U.S. registered service mark of
the United States Environmental Protection Agency.
and Printing on Both Sides features save paper.
4 Chapter 1 Product information ENWW
Table 1-1 Printer features (continued)
Feature HP Color LaserJet 2600n printer
Supplies
Accessibility
Expandability ■ Optional Tray 3. This 250-sheet universal tray reduces
Memory
■ A Supplies Status page with print cartridge gauges that
show the supply levels that remain. For HP supplies only.
■ No-shake cartridge design.
■ Authentication for HP print cartridges.
■ Internet-enabled, supplies-ordering capability.
■ Online user guide that is compatible with text
screen-readers.
■ All doors and covers can be opened by using one hand.
how often you have to add paper to the printer. Only
one additional 250-sheet tray can be installed on the
printer.
■ 16 MB of DRAM.
NOTE No additional memory can be added.
ENWW Printer features 5
Walk around
The following illustrations identify the locations and names of key components of this printer.
Front view (shown with optional Tray 3)
Figure 1-2 Front view (shown with optional Tray 3)
1 Output bin
2 Printer control panel
3 Front door
4 Tray 2 (250 sheets)
5 Tray 1 (single sheet priority feed slot)
6 Tray 3 (optional; 250 sheets)
6 Chapter 1 Product information ENWW
Back and side view
Figure 1-3 Back and side view
1 On/off switch
2 Power connection
3 Engine test button access door
4 Access door
5 Dust cover
6 HP built-in internal print server for connecting to a 10/100Base-T network
7 USB connection
Figure 1-4 Transfer belt (ETB) and print cartridges
1 Transfer belt (ETB)
2 Print cartridges
CAUTION Do not place anything on the transfer belt , which is located on the inside of the
front door. Otherwise, the printer may be damaged, adversely affecting print quality.
ENWW Walk around 7
Model and serial number location
The model number and serial numbers are listed on identification labels located on the rear of the
printer. The model number is alphanumeric, such as Q6455A, for the HP Color LaserJet 2600n
printer. The serial number contains information about the country/region of origin, the printer version,
production code, and the production number of the printer.
Figure 1-5 Model and serial number information
Control panel
Understanding supplies status
The supplies gauges show the consumption levels of print cartridges (black, yellow, cyan, and
magenta).
Black, yellow, cyan, and magenta supplies status gauges
A ? appears instead of the consumption level when the level is not known. This can occur in the
following circumstances:
■ Missing cartridges
■ Incorrectly placed cartridges
■ Cartridges with an error
■ Some non-HP cartridges
The supplies gauge appears whenever the printer shows the Ready state with no warnings. It will
also appear when the printer shows a warning or error message concerning a print cartridge or
multiple supplies. If a supply is empty, the gauge will flash.
Understanding printer status
Cancel Job button
■
When the Ready light is blinking, pressing
(C
ANCEL JOB
) cancels the current job.
■ When a supplies status gauge is blinking and the Attention light is on (indicating that a non-HP
supply has been installed), pressing
8 Chapter 1 Product information ENWW
(S
ELECT
) allows you to continue printing.
CAUTION You might not receive any indication when a non-HP supply is empty. For more
information about using non-HP print cartridges, see
continue printing after the supply is empty, damage to the printer can occur. See
HP policy on non-HP supplies. If you
Hewlett-
Packard limited warranty statement.
Attention light
Generally, the Attention light blinks when the printer is out of paper, when a jam has occurred, or
when other problems that need attention occur.
The Attention light is on and one of the Supplies Status gauges is blinking the first time a non-HP
supply is installed.
Ready light
The Ready light is on when the printer is ready to print (experiencing no errors that prevent printing)
and blinks when it is receiving data to be printed.
Ready light and Select button
■
When the Ready light is on and the Attention light is blinking, pressing
(S
ELECT
print job after you load print media for a manual feed, or clears some errors.
■
When the Ready light is blinking, the front door has been opened and then closed. Press
(S
ELECT
) to return the printer to the Ready state. If you do not press (S
ELECT
), the printer
returns to the Ready state on its own.
Left and Right arrow buttons
Use the
EFT ARROW
) and (R
IGHT ARROW
) buttons to navigate through the printer control panel
(L
menus.
A Demo page can be printed by pressing the
EFT ARROW
) and (R
IGHT ARROW
) buttons
(L
simultaneously.
Understanding control panel layout
This section provides information about printer status and control panel layout.
Control panel layout
The printer contains the following lights and buttons on the control panel:
) continues the
ENWW Walk around 9
Figure 1-6 Control panel layout
1 Color print cartridge indicators
2 Attention light (amber)
3 Ready light (green)
1
4
5 Message area
6
7
8
C
ANCEL JOB
R
IGHT ARROW
S
ELECT
L
EFT ARROW
button
button
button
button
Display
Figure 1-7 Control panel display
The printer display gives you information about the printer, job status, and levels of supplies.
1 Message area
2 Supplies gauges
3 Print cartridge colors are indicated from left to right: black, yellow, cyan, and magenta
10 Chapter 1 Product information ENWW
Software
This section contains information about the software used with the HP Color LaserJet 2600n printer.
Supported drivers
Software and supported operating systems
For easy printer setup and access to the full range of printer features, HP strongly recommends that
you install the software that is provided. Not all software is available in all languages. See the Getting
Started Guide for installation instructions, and see the Readme file for the latest software information.
The most recent drivers, additional drivers, and other software are available from the Internet and
other sources.
The printer supports the following operating systems:
■ Microsoft® Windows® 98 Second Edition and Windows Millennium Edition (Me) (Add Printer
installation)
■ Microsoft® Windows® 2000 and Windows XP
■ Microsoft® Windows® Server 2003
■ Macintosh OS X v10.2 and later
The following table lists the software that is available for your operating system.
Table 1-2 HP Color LaserJet 2600n printer software
Feature Windows 98 Second
Edition, Me
Windows Installer
Windows printer driver
HP Toolbox software
Macintosh Installer
Macintosh printer drivers
Windows 2000 and XP Macintosh OS X v10.2 and
later
Software for Windows
When you install the software for Windows, you can directly connect the printer to a computer by
using a USB cable or you can connect the printer to the network by using HP built-in networking. See
the Getting Started Guide for installation instructions, and see the Readme file for the latest software
information.
The following software is available to all users of the printer, whether you connected the printer
directly to a computer by using a USB cable, or to the network through the HP built-in networking
internal print server.
ENWW Software 11
Printer drivers
A printer driver is a software component that provides access to printer features and provides the
means for the computer to communicate with the printer.
Using Help
The printer driver has Help dialog boxes that can be activated from the Help button in the printer
driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the upper-right
corner of the printer driver. These Help dialog boxes give detailed information about the specific
printer driver. Help for the printer driver is separate from the Help for your program.
HP Toolbox
You must perform a complete software installation to use the HP Toolbox.
The HP Toolbox provides links to printer status information and help information, such as the user
guide; and tools for diagnosing and solving problems. You can also view explanations and
animations on the control panel. See
Managing and maintenance for more information.
Software for Macintosh
The printer includes the following software for Macintosh computers.
Macintosh printer driver
When you install the software for Macintosh, you can directly connect the printer to a computer by
using a USB cable or you can connect the printer to the network by using HP built-in networking. If
you are connected via the network, you can configure your printer using the embedded Web server.
Network software
Supported networks
The HP Color LaserJet 2600n printer supports network printing on Windows and Mac systems.
Supported utilities/applications/tools
■ HP Color LaserJet 2600n HP Toolbox
For IP configuration, in HP Toolbox, select Device Settings, and then select the Networking
tab. For more information about the HP Toolbox, see
■ Embedded Web server (EWS)
If the printer is connected to a network, access the EWS by typing the printer IP address into the
address field of a Web browser, and then selecting the Networking tab.
HP Toolbox.
Uninstalling software
Uninstall software by using the following directions for your operating system.
Windows software
After a printing system installation, use the uninstall icon in the HP Color LaserJet 2600n printer
program group to select and remove any or all of the HP printing system components.
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Starting the Uninstaller
1 Click Start, select Programs (All Programs for Windows XP) and choose HP.
2 In the HP Color LaserJet 2600n program group, click the HP Color LaserJet 2600n uninstall
icon.
3 The uninstaller guides you through removing the printing system components.
NOTE For driver-only (Add Printer/New Driver) installations, delete the printer icon from the
Printers folder (Windows 98 Second Edition, Windows Me, Windows 2000, and Windows XP).
Macintosh software
To remove the printer from your Macintosh use the following steps:
1 Open Print Center (v10.2) or Print Setup Utility (v10.3).
2 Select the printer name.
3 Select Delete.
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Print-media specifications
This section contains information about specifications for the quality of print media, guidelines for
print media usage, and guidelines for print media storage.
General guidelines
Some print media might meet all of the guidelines in this manual and still not produce satisfactory
results. This problem might be the result of improper handling, unacceptable temperature and
humidity levels, or other variables over which Hewlett-Packard has no control.
Before purchasing large quantities of print media, always test a sample and make sure that the print
media meets the requirements specified in the HP LaserJet Printer Family Print Media Guide
available at
This printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled-fibercontent paper), envelopes, labels, transparencies, HP LaserJet glossy paper, HP LaserJet Tough
paper, HP LaserJet Photo paper, and custom-size paper. Properties such as weight, composition,
grain, and moisture content are important factors that affect printer performance and output quality.
Print media that does not meet the guidelines outlined in this manual can cause the following
problems:
http://www.hp.com/support/ljpaperguide.
CAUTION Using print media that does not meet HP specifications can cause problems for
the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or
service agreements.
CAUTION Use only paper designed for laser printers. Paper for inkjet printers may damage
the printer.
■ Poor print quality
■ Increased jams
■ Premature wear on the printer, requiring repair
Paper and print media
For print-media specifications, see Media support tables.
Printing and storage environment
Ideally, the printing and media-storage environment should be at or near room temperature, and not
too dry or too humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.
Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while
cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the
humidity from a room. As paper is opened and used, it loses moisture, causing streaks and
smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is
opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper
loses and gains moisture it can distort. This issue can cause jams.
As a result, paper storage and handling are as important as the paper-making process itself. Paper
storage environmental conditions directly affect the feed operation and print quality.
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Care should be taken not to purchase more paper than can be easily used in a short time (about
three months). Paper stored for long periods can experience heat and moisture extremes, which can
cause damage. Planning is important to prevent damage to a large supply of paper.
Unopened paper in sealed reams can remain stable for several months before use. Opened
packages of paper have more potential for environmental damage, especially if they are not wrapped
with a moisture-proof barrier.
The media-storage environment should be properly maintained to ensure optimum printer
performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to
55%. The following guidelines should be helpful when evaluating the paper's storage environment:
■ Print media should be stored at or near room temperature.
■ The air should not be too dry or too humid (to moderate the hygroscopic properties of paper).
■ The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof
wrapping. If the printer environment is subject to extremes, unwrap only the amount of paper to
be used during the day's operation to prevent unwanted moisture changes.
■ Avoid storing paper and print media near heating and air conditioning vents or near windows and
doors that are frequently open.
Envelopes
Envelopes can be printed from Tray 1 or Tray 2. Select the type of envelope that you are using from
the Print dialog box or the printer driver.
In your program, set the margins for the envelope. The following table gives typical address margins
for a commercial #10 or DL envelope.
Table 1-3 Envelope specifications
Type of address Top margin Left margin
Return address 15 mm (0.6 inch) 15 mm (0.6 inch)
Delivery address 51 mm (2 inches) 89 mm (3.5 inches)
■ For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the
envelope.
■ Avoid printing over the area where the envelope seams meet.
Envelope storage
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is
trapped in an envelope and creates an air bubble, then the envelope might wrinkle during printing.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between
manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes
ENWW Print-media specifications 15
depends upon the quality of the envelopes. When selecting envelopes, consider the following
components:
■
Weight: The weight of the envelope paper should not exceed 90 g/m
2
(24 lb) or jamming might
occur.
■ Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl, and
should not contain air.
■ Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.
■ Temperature: Use envelopes that are compatible with the heat and pressure of the printer. This
printer fusing temperature is 210°C (410°F).
■ Size: Use only envelopes that are within the following size ranges.
Table 1-4 Envelope size ranges
Tray Minimum Maximum
Tray 1 or Tray 2 76 x 127 mm (3 x 5 inches) 216 x 356 mm (8.5 x 14 inches)
Envelopes with double side-seams
Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal
seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner
of the envelope as illustrated below.
1
2
Figure 1-8 Envelope double side-seam construction
1 Acceptable
2 Unacceptable
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use
adhesives that are compatible with the heat and pressure in the printer. The extra flaps and strips
might cause wrinkling, creasing, or even jams and might damage the fuser.
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