HP 25x, 27mx User Guide

User Guide

Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Product notice

This guide describes features that are common to most models. To access the latest user guide, go to

http://www.hp.com/support

, and select your country . Select Find your product, and then follow the onscreen instructions.

First Edition: May 2018 Document Part Number: L29829-001

About This Guide

This guide provides information on monitor features, setting up the monitor, and technical specifications.

WARNING! Indicates a hazardous situation that, if not avoided, could result in death or

serious injury.

CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or

moderate injury.

NOTE: Contains additional information to emphasize or supplement important points of the

main text.

TIP: Provides helpful hints for completing a task.

This product incorporates HDMI technology.

Contents

1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product features and components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front bezel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Setting up the monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing the monitor base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Adjusting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Turning on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing a security cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Mounting the display head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2. Using the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Downloading the monitor drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the On-Screen Display (OSD) menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Assigning the function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using Auto-Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Adjusting Low Blue Light Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3. Support and troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Solving common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Button lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Product support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Preparing to call technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Locating the serial number and product number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4. Maintaining the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Cleaning the monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Shipping the monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

iii

A. Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

68.6 cm/27-inch: 2560 x 1440 Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

68.6 cm/27-inch: 1920 x 1080 Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

62.2 cm/24.5-inch: 1920 x 1080 Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Preset display resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

68.6 cm/27-inch: 2560 x 1440 Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

68.6 cm/27-inch: 1920 x 1080 & 62.2 cm/24.5-inch: 1920 x 1080 Model. . . . . . . . . . 18

Entering user modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Energy saver feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

B. Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Supported assistive technologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Contacting support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

1. Getting Started

Important safety information

An AC power cord is included with the monitor . If anothe r cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided in your documentation kit.

WARNING! To reduce the risk of electric shock or damage to the equipment:

• Plug the power cord into an AC outlet that is easily accessible at all times.

• Disconnect power from the computer by unplugging the power cord from the AC outlet.

• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by att aching a 2-pin adapter. The grounding pin is an important safety feature.

For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them.

To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo.

CAUTION: For the protection of the monitor , as well as the computer, connect all power cords for

the computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection fails.

Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.

WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves,

desks, speakers, chests, or carts may fall over and cause personal injury. Care should be taken to route all cords and cables connected to the LCD monitor so that they

cannot be pulled, grabbed, or tripped over. Be sure that the total ampere ratin g o f th e p roduc ts connected to the AC outlet does not exceed

the current rating of the outlet, and that the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.

Install the monitor near an AC outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the AC outlet. Never disconnect the monitor by pulling the cord.

Do not drop the monitor or place it on an unstable surface.

NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a

controlled luminous environment to avoid interference from surrounding light and bright surfaces that may cause disturbing reflections from the screen.

1 Getting Started 1

Product features and components

Features

This product is an AMD FreeSync-qualified display, which allows you to enjoy PC gaming with smooth, responsive, tear-free perf or ma n ce whenever a picture changes on the screen. The external source connected to your display must have the FreeSync driver installed.

AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a display’s refresh rate to the frame rate of the graphics card. Check with the manufacturer of your component or system for specific capabil ities.

IMPORTANT: AMD Radeon Graphics and/or AMD A-Series APU-compliant displays with

DisplayPort/HDMI Adaptive-Sync required. AMD 15.11 Crimson driver (or newer) required to support FreeSync over HDMI.

NOTE: Adaptive refresh rates vary by display. More information is available at

www.amd.com/freesync. To enable FreeSync on the display, pr ess the Menu button on the monito r to open the on-screen

display menu. Click Color Control, click Viewing Modes, and then click Gaming-FreeSync This guide describes features of the following monitors:

• 68.58 cm (27-inch) diagonal viewable screen area with 2560 × 1440 resolution, plus fullscreen support for lower resolutions; includes custom scaling for maximum image size wh ile preserving original aspect ratio

• 68.58 cm (27-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus fullscreen support for lower resolutions; includes custom scaling for maximum image size wh ile preserving original aspect ratio

• 62.2 cm (25-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus fullscreen support for lower resolutions; includes custom scaling for maximum image size wh ile preserving original aspect ratio

The monitors include the following features:

• Anti-Glare panel with an LED backlight

• Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to side

• Tilt capability

• Pivot capability to rotate the display head from landscape to portrait mode

• Swivel and height adjustment capabilities

• Removable stand for flexible display head mounting solutions

• DP (DisplayPort) video input

• HDMI (High-Definition Multimedia Interface) video input

• Audio headphone/variable line-out jack

• Plug-and-play capability if supported by your operating system

• Security cable slot provision on rear of monitor for optional security cable

• On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization

• HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs

• Energy saver feature to meet requirements for reduced power consumption

2 1 Getting Started

NOTE: For safety and regulatory information, refer to the Product Notices provided in your

documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/supp ort to download the latest versions of HP programs and drivers.

Rear components

Component Function

1 Power connector Connects the power cable to the monitor 2 Audio-out (headphone)

jack

3 HDMI connector Connects the HDMI cable to the monitor 4 DP connector Connects the DP cable to the monitor

Connects headphones to the monitor.

To reduce the risk of pers on al inju ry, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, refer to the Product Notices provided in your documentation kit.

1 Getting Started 3

Front bezel controls

Control Function

1 Menu button Press to open the OSD menu, select a menu item from the OSD,

or close the OSD menu.

2-4 Function buttons Use these buttons to navigate through the OSD menu based on

the indicators next to the buttons that are activated while the OSD menu is open.

You can reconfigure the function buttons in the OSD

menu to quickly select the most commonly used operations. See Assigning the function but tons on

page 12 for more information. 5 Power button Turns the monitor on or off. 6 Power light Green: The monitor is on.

Orange: The monitor is in standby mode.

4 1 Getting Started

+ 18 hidden pages