Honeywell PC43KA003010002 User Manual
PC43K
Integrated Print/Scan Solution
powered by Android™
User Guide
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes
have been made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential
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Copyright 2020 Honeywell International Inc. All rights reserved.
Web Address:
www.honeywellaidc.com
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Patents
For patent information, refer to www.hsmpats.com.
TABLE OF CONTENTS
Customer Support ....................................................................................................................... vii
Technical Assistance ............................................................................................................ vii
Product Service and Repair ............................................................................................... vii
Limited Warranty ..................................................................................................................viii
Caution Statements............................................................................................................... ix
Chapter 1 - Get Started ....................................................................................1
Features ............................................................................................................................................. 1
Kiosk Front View .......................................................................................................................2
Back View (Power Port).......................................................................................................... 2
Side View .....................................................................................................................................3
Printer Lid Open View ............................................................................................................ 3
Swing Arms Movement Range ...........................................................................................4
Tablet Movement Range.......................................................................................................4
Printer Features........................................................................................................................ 5
Tablet Features .........................................................................................................................5
About Home Screen .........................................................................................................6
Navigation Buttons ..........................................................................................................6
PC43K Applications.......................................................................................................... 7
Scan Features............................................................................................................................7
Chapter 2 - Set Up the Kiosk ........................................................................... 9
Loading the Media......................................................................................................................... 9
Open Printer Media Lid for Media Loading .................................................................. 9
Load Media for Tear-off Printing.................................................................................... 10
Load Media for Cut-off Printing ..................................................................................... 13
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Load Media for Label Dispenser.....................................................................................14
Load External Media............................................................................................................16
Power on the Kiosk ......................................................................................................................17
Print a Test Label .........................................................................................................................18
About Scan Engine......................................................................................................................19
Scan a Code.............................................................................................................................19
Chapter 3 - Using the Kiosk.......................................................................... 21
Kiosk Applications .......................................................................................................................21
PC43K-Demo Application..................................................................................................21
Register at an Event.......................................................................................................22
Return an Item .................................................................................................................22
Ship a Package ................................................................................................................23
PC43K- Firmware Updater for Printer...........................................................................24
How to Update Firmware .............................................................................................24
Honeywell App Lock.............................................................................................................25
Enable App Lock .............................................................................................................25
How to Use.........................................................................................................................26
Change Account Password.........................................................................................29
Android Applock Security Warning..........................................................................30
Chapter 4 - USB Connectivity...................................................................... 31
Connectivity ...................................................................................................................................31
Installing Customized Applications .....................................................................................32
Deleting Customized Applications .......................................................................................34
Chapter 5 - Troubleshooting........................................................................ 35
Error Alerts and Solutions ........................................................................................................35
Troubleshoot Kiosk Problems and Find Solutions .........................................................36
Kiosk Problems.......................................................................................................................36
Kiosk Default Settings ...............................................................................................................37
Disabled Features .................................................................................................................37
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Chapter 6 - Maintenance...............................................................................39
Clean the Kiosk..............................................................................................................................39
Clean the Touch Panel and Scanner Window.............................................................40
Clean the Printhead..............................................................................................................40
Clean the Platen Roller........................................................................................................41
Clean the Exterior of the Kiosk .........................................................................................42
Appendix A - Specifications ..........................................................................43
Kiosk Specification ......................................................................................................................43
Printer Supported Command Languages ...................................................................43
Media Sensors ........................................................................................................................43
Scanner Specifications .......................................................................................................44
Supported Symbologies ...............................................................................................44
N3680 Scan Engine Reading Distances ...............................................................44
Dimension Illustration ...............................................................................................................45
PC43K Width ...........................................................................................................................45
PC43K Length and Height.................................................................................................45
Wall Mount Bracket.....................................................................................................................46
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Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To find your service center, go to
www.honeywellaidc.com and select Support. Contact your service center to obtain
a Return Material Authorization number (RMA #) before you return the product.
To obtain warranty or non-warranty service, return your product to Honeywell
(postage paid) with a copy of the dated purchase record. To learn more, go to
www.honeywellaidc.com and select Service & Repair at the bottom of the page.
For ongoing and future product quality improvement initiatives, the mobile
computer comes equipped with an embedded device lifetime counter function.
Honeywell may use the lifetime counter data for future statistical reliability
analysis as well as ongoing quality, repair, and service purposes.
Prepare Kiosk for Service & Repair Shipping
Keep all original packaging material in the event that you need to return the kiosk
for service. To prepare the kiosk and avoid potential damage during transit:
1. Turn off the AC power switch.
2. Remove the AC power adapter from the kiosk and from the AC power socket.
3. Press and hold the power button of the tablet until the options menu appears.
Tap Power off.
4. Remove the media installed in the printer.
PC43K User Guide vii
5. Lower the swing arms to front.
6. Use the original packing materials to secure and protect the kiosk in the box.
7. Securely seal the shipment.
Note: Honeywell is not responsible for any damage caused during shipment/transit.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Resources >
Product Warranty.
viii PC43K User Guide
Caution Statements
Caution: Read and review the warnings in this manual carefully before
Caution: Observe all safety and accident prevention regulations
Caution: You must implement both hardware and software safety
Caution: To reduce the risk of electric shock or fire, keep the cover closed
Caution: The load for each peripheral connected through USB port
Caution: Do not store the kiosk without using it for a long period of time.
connecting the kiosk.
applicable to your specific region and application.
precautions to prevent the possibility of undefined system
states.
and turn off the kiosk when not in use. There are no
user-serviceable parts inside the power supply unit.
should not exceed 500mA.
If storing for over 6 months, make sure to charge by turning on
the kiosk.
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x PC43K User Guide
CHAPTER
1
GET STARTED
The PC43K is designed to provide a compact, self-customizable solution for
deploying a kiosk with scan and print capability. Integrated with Honeywell’s
compact printer, Android enabled Honeywell tablet, and a versatile Honeywell
scanner, the PC43K comes with fully articulated swing arms for easy user access.
Honeywell provides demo applications and Power Tool applications that make the
PC43K user-friendly and easy to deploy. The demo application provides a selflearning framework to develop your custom kiosk application. The kiosk is powered
through an AC power adapter.
Features
• Fully integrated printer, tablet, and scanner
• Fixed or fully articulated arms for easy viewing
• Large multi-touch panel
• Supports printing on multiple media types
• Supports uploading custom-designed application
• WLAN IEEE 802.11 a/b/g/n/ac
• Honeywell Power Tools and PC43K-Demo Application
• Honeywell App Lock application
• Desktop and wall mount design
PC43K User Guide 1
Kiosk Front View
Swing Arm
Multi-Touch Panel
Scanner
Printer
:
Back View (Power Port)
Tablet Power Button
Swing Arm
AC Power Jack
Power LED
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Side View
Printer Latch
USB Hub
Printer Lid Open View
Printer Switch
PC43K User Guide 3
Swing Arms Movement Range
75°
45°
Tablet Movement Range
o
105
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Printer Features
The PC43K has an integrated direct thermal (DT) printer that delivers:
• Print speeds of up to 8 ips (203 dpi printhead) or 6 ips (300 dpi printhead)
Note: For efficient power management, Honeywell recommends printing at a default speed
of 4 ips.
• Multiple selectable printer languages including Honeywell Fingerprint/Direct
Protocol.
Note: For detailed information about the printer, refer to the PC43d User Guide.
Tablet Features
The tablet has a 7-inch full-touch screen that supports touch input with fingers or
gloved hands.
• Android 8 (Oreo), upgradable to Android P and Q
• 2 GB RAM, 32GB flash memory
• 7-inch HD (1280 x 720) bright color LCD with backlight
• Large display with multi-touch panel
• NFC technology for short-range wireless data transmission
• WLAN IEEE 802.11 a/b/g/n/ac; Wi-Fi Certified
• Bluetooth Class 2 v4.2
• Honeywell Power Tools and PC43K - Demo Application
• Honeywell App Lock application
PC43K User Guide 5
About Home Screen
Navigation Buttons
Swipe up to access
all apps
Home screen features
Item Description
Notification Panel/
Status Bar
Search Bar Search the Internet using Google search. Touch the microphone to
PC43K-Demo App Kiosk demo application. Demonstrates the basic capabilities of the kiosk
Search Bar
PC43K-Demo App
Status icons to the left tell you when an app has sent you notifications.
System icons to the right display current network state, time, and battery
information.
initiate voice search.
and is not intended as a functional business solution.
Notification/Status Bar
Navigation Buttons
Button Description
Back Tap to return to previous screen.
Home Tap to return to Home screen.
Recent Apps Tap to view and switch between recently accessed applications.
Note: The ScanPal EDA71 built-in scanner is disabled. The N3680 scanner is integrated
with the kiosk.
6 PC43K User Guide
The tablet does not need separate charging as it is continuously connected to
power. A special feature is added to the kiosk to cut-off charging when the battery
is fully charged preventing the battery from overcharging.
Note: For detailed information about the tablet, refer to the ScanPal EDA71 User Guide.
PC43K Applications
To learn more about Honeywell Applications, go to www.honeywellaidc.com.
Honeywell PC43K Applications
Icon Application Descriptions
PC43K-Demo Demonstrates the basic capabilities of the kiosk and is not
intended as functional business solution.
PC43K-FW Update Application to update the printer firmware.
App Lock To configure app restrictions for kiosk applications.
Scan Features
PC43K comes equipped with N3680 scan engine. The N3680 barcode scan engine
is fully decoded 2D imager that utilizes Honeywell decoding and imaging
technology. The scanner supports wide variety of symbologies including 1D and
2D barcodes, composite code, and postcode.
The N3680 series scanner supports comprehensive, highly flexible scanning in
real applications.
• Enhanced performance scanning and imaging capabilities
• Ability to scan hard-to-read codes including codes from mobile phone screens
• CMOS sensor with 640 x 480 pixel resolution
• Frame rate of 30fps
• Aimer with red LED dot
For the detailed list of supported barcode symbologies, go to Supported
Symbologies.
Note: For detailed information about the scanner, refer to the N3680 2D Scan Engine
datasheet.
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