Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been
made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document
may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
and are the property of their respective owners.
Web Address: www.honeywellaidc.com
Trademarks
Dolphin is a trademark or registered trademark of Hand Held Products, Inc. or Honeywell International Inc.
Microsoft, Windows, Windows Mobile, Windows CE, Windows 98 Second Edition, Windows NT, Windows 2000, Windows ME,
Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.
The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and
are the property of their respective owners.
Patents
For patent information, please refer to www.honeywellaidc.com/patents.
Connecting the Communication Cables ......................................................................12-6
Establishing Communication .......................................................................................12-6
Chapter 13 - Customer Support
vii
viii
1
Compliance Label
0560
!
Agency Information
The Dolphin 6000 mobile terminal meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the
agency guidelines that follow. Read the following guidelines carefully before using your Dolphin 6000 terminal.
Label Locations
Laser Safety Label
If the following label shown below is attached to your product, it indicates the product contains a laser engine:
Laser Safety Statement
This device has been tested in accordance with and complies with IEC60825-1(Ed. 2.0), EN60825-1:2007. Complies with 21
CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. LASER LIGHT, DO
NOT STARE INTO BEAM. CLASS 2 LASER PRODUCT, 1.0 mW MAX OUTPUT: 650nM.
WARNING - use of controls or adjustments or performance of procedures other than those specified herein may result
in hazardous radiation exposure.
Dolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC).
This product is marked with in accordance with the Class II product requirements specified in the R&TTE
Directive. In addition, this product complies to 2006/95/EC Low Voltage Directive when supplied with the recommended
power supply. Honeywell shall not be liable for use of our product with equipment (i.e., power supplies, personal computers,
etc.) that is not CE marked and does not comply with the Low Voltage Directive.
The equipment is intended for use throughout the European Community; PAN European Frequency Range: 2.402–2.480
GHz. Restrictions for use in France are as follows:
Indoor use: Maximum power (EIRP*) of 100 mW for the entire 2.400–2.4835 GHz.
Outdoor use: Maximum power (EIRP*) of 100 mW for the 2.400–2.454 GHz band & maximum power (EIRP*) of 10 mW for
the 2.454–2.483 GHz band.
1 - 1
5GHz band: UNII (Unlicensed National Information Infrastructure) or band1 (5.150 to 5.250 GHz) is restricted to indoor use
only. Any other use will make the operation of the device illegal.
For further information, please contact:
Honeywell Imaging & Mobility Europe BV
Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands
LED Safety Statement
LEDs have been tested and classified as "EXEMPT RISK GROUP" to the standard: IEC 62471.
UL and C-UL Statement
UL and C-UL listed: UL60950-1 2nd edition and CSA C22.2 No. 60950-1 2nd edition.
CB Safety Statement
IEC 60950-1:2005 2nd edition
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The
user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our
company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or
the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction is
the responsibility of the user. Use only shielded data cables with this system.
In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
CAUTION! - Any changes or modifications not expressly approved by the grantee of this device could void the user's authority
to operate the equipment.
FCC: IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11.
Industry Canada (ICES-003)
This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to
provide maximum shielding. Equipment (or its transmit antenna) installed outdoors is subject to licensing.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
1 - 2
RF Exposure Information (SAR)
This mobile phone meets the government's requirements for exposure to radio waves. This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC is 1.6W/kg and for Europe is 2W/Kg. Tests for SAR are conducted using standard operating
positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be
well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the
poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
The highest reported SAR values for this FCC ID are Part 22 Head 0.43 W/kg, Body-worn 0.603 W/kg; Part 24 Head 0.49 W/kg,
Body-worn 0.568 W/kg; and Part 15 Head 0.086 W/kg, Body-worn 0.061 W/kg.
The highest reported CE SAR for this product is: 900 band: 0.468 W/kg, 1800 Band: 0.433W/kg and WLAN:0.046W/kg.
While there may be differences between the SAR levels of various phones and at various positions, they all meet the govern-
ment requirement.
The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance
with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the
Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: HD56000.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines for use with an accessory that
contains no metal and the positions the handset a minimum of 1.5 cm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines. If you do no t use a body-worn accessory and are not holding the phone at the
ear, position the handset a minimum of 1.5 cm from your body when the phone is switched on.
For European Community Users
Honeywell complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January
2003 on waste electrical and electronic equipment (WEEE), European REACH Regulation 1907/2006 of 1 June, 2007, and
Restriction of Hazardous Substances Directive (RoHS)2002/95/EC of 1 July 2006.
Waste Electrical and Electronic Equipment Information
This product has required the extraction and use of natural resources for its production. It may contain hazardous substances
that could impact health and the environment, if not properly disposed.
In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural
resources, we encourage you to use the appropriate take-back systems for product disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a sound way.
The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste
and invites you to use the appropriate separate take-back systems for product disposal. If you need more information on
the collection, reuse, and recycling systems, please contact your local or regional waste administration. You may also contact your supplier for more information on the environmental performances of this product.
Pacemakers, Hearing Aids and Other Electrically Powered Devices
Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly
in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted
by the Dolphin terminal is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the RF from the Dolphin terminal
has no effect on medical devices that meet the IEC specification.
Microwaves
The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a
microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function.
1 - 3
China RoHS
有毒有害物质名称及含量的标识格式 (Names and Content of Hazardous Substances or Elements)
部件名称 (Parts Nam e)有毒有害物质或元素 (Toxic and Hazardous Substances or Elements)
Verify that the carton contains the following items:
• Dolphin 6000 mobile terminal
• Battery pack (3.7V Li-ion)
• Quick Start Guide
Note: If you ordered accessories for your terminal, verify that they are included with the order.
Be sure to keep the original packaging in case you need to return the terminal for service. For details, see Customer Support on
page 13-1.
Installing Battery Pack
Ensure all components are dry prior to placing the battery in the terminal. Mating wet components may cause damage not
covered by the warranty.
The Dolphin 6000 device is shipped with the battery packaged separately from the terminal. Perform the following to install the
battery:
1. Slide the latch to unlock the battery door.
2. Open the battery door.
3. Install the battery into the battery well.
4. Install the battery door.
Note: Install the battery door before powering on the terminal.
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals,
cables, or power adapters may cause damage not covered by the warranty.
Removing Battery Pack
Perform the following to remove the battery:
1. Slide the latch to unlock the battery door.
2. Open the battery door.
2 - 1
3. Remove the battery by lifting the tab.
!
Note: Gentle force is required to lift and remove the battery from the battery bay.
Charging the Batteries
Power for the Dolphin 6000 terminal comes from the battery pack, which is accessed from the back panel.
Before Initial Use
The terminals are shipped with the battery discharged of all power. The initial charging time for the battery pack is 4 hours.
Insert the terminal into the HomeBase or connect to the Communication Cable to charge the battery.
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals,
cables, or power adapters may cause damage not covered by the warranty.
Charging Using the Communication Cable
Note: The battery may be charged (via HomeBase, USB Communication cable) as long as the temperature is between 0-40°C
(32-104° F). If the ambient temperature is less than 0° or greater than 40°C, the device runs off of battery power even if
external power is applied.
1. Slide the terminal into the cup on the USB communication cable to mate with the I/O connector.
2. Plug the power adapter cable into the power connector on the USB Communication cable.
3. Plug the USB Communication cable into the appropriate port on the host terminal.
2 - 2
4. Plug the power adapter into a standard wall outlet. The LED on front of the terminal flashes and illuminates red when the
1
2
3
4
terminal begins the initializing boot process.
Booting the Terminal
The terminal boots when power is applied and the PWR button is pressed for three seconds.
Caution: Do not press any keys or interrupt the boot process. When the boot process is complete, the Home screen
appears and the terminal is ready for use.
Note: The Home screen appears and the CAB files install. The Home screen appears a second time. Wait several seconds
before using the terminal to make sure that the boot process is complete.
Using Touch Panel Display
The touch panel display is activated by using a stylus (included with the terminal) or your finger. To activate the display, open a
file or select a menu, use the tip of the stylus to tap the touch panel display or gently press the touch panel with your finger.
2 - 3
Home Screen
After the terminal initializes the first time, the Home screen appears.
Navigation Bar
The Navigation bar is located at the top of the screen. The active program and current time are shown.
Command Bar
The Command bar is located at the bottom of the screen.
2 - 4
Navigation Bar Icons
IndicatorMeaning
Synchronizing data
The terminal could not synchronize data with the workstation via ActiveSync.
New e-mail
New text message
New voicemail
New instant message
Vibrate on
Ringer off
Speakerphone on
Voice call in progress
Calls are forwarded
Call on hold
Missed call
Data call in progress
Battery has a full charge.
Battery has a high charge.
Battery has a medium charge.
2 - 5
IndicatorMeaning
Battery has a low charge.
Battery has a very low charge and requires charging.
The terminal is running on external power. If a battery pack is installed, battery is
charging in the background.
The terminal is not connected to external power. A battery is installed, but is defective;
its charge level cannot be measured.
No SIM card is installed
GPRS available
GPRS connecting
GPRS in use
EDGE available
EDGE connecting
EDGE in use
Radio is off
The radio is not connected to a network.
The radio is connected. The bars indicate signal strength.
No radio signal
The terminal is searching for a signal.
Wi-Fi is on, but terminal is not connected.
2 - 6
IndicatorMeaning
Wi-Fi data call
Pending alarm
Bluetooth
Set Time Zone, Time, and Date
1. On the Home screen, tap the time and date section.
The Clock & Alarms menu opens.
2. Select the Time tab to set the system clock.
3. Tap the Time Zone box to open a drop-down menu.
2 - 7
4. Set the correct time zone from the drop-down menu.
5. Set the correct time and date in the remaining fields and tap OK to save the settings.
Pop-Up Menus
Pop-up menus allow you to choose an action for a selected file.
1. Tap and hold the stylus on the action to open the pop-up menu.
2. When the menu appears, lift the stylus, and tap the action desired.
3. Tap outside of the pop-up menu to close it without performing an action.
Selecting Programs
1. Tap
to access the Start Menu.
2. Open the desired program by tapping on the program icon.
3. Move an icon to the top of the Start Menu by tapping, then holding the stylus on the icon, while dragging the icon to the top of
the Start Menu.
2 - 8
File Explorer
Use the File Explorer to find and move files.
1. Tap
> File Explorer.
2. Locate a file.
3. To move a file, hold the stylus on the file to bring up the menu shown below. Tap
4. Navigate to the desired destination.
5. Hold the stylus in the blank area of the window.
Note: If there is no blank area in the window, go to step 7.
6. Tap Paste on the pop-up menu.
Cut
or
Copy
on the pop-up menu.
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7. Tap Menu on the Command bar. A pop-up menu appears.
8. Tap the down arrow on the pop-up menu to view the Edit option.
9. Tap Edit > Paste.
Search Phone
Use the Search Phone application to quickly find information.
1. Tap
> Search Phone.
2. To find a file, type the name of file in the Search For box.
3. Select the type of data in the Type box
4. Tap Search on the Command bar.
5. Select Larger than 64 KB in the Type box drop-down menu to find large files.
2 - 10
3
Hardware Overview
Standard Configuration
The following is a list of configuration features:
• Microsoft® Windows Mobile® 6.5 Professional
• MTK MT6516 ARM9 416MHz Processor
• 256MB SDRAM X 512MB Flash
• 29-Key Numeric Keypad
• 3.7V Li-ion rechargeable battery pack
• IS4813 laser scan engine
• 802.11b/g, Bluetooth, and GSM/GPRS/EDGE
•GPS
• 3 megapixel auto focus, color camera
Peripherals
HomeBase Device
The Dolphin 6000 HomeBase provides charging and communication functionality supporting both RS232 and USB communications, which enables the terminal to interact with the majority of PC-based enterprise systems. The terminal also
contains an auxiliary battery well that can charge a spare Li-ion battery.
The following is a list of the HomeBase features:
• RS232 (RX, TX, CTS, RTS), D-sub connector
• USB Client, Mini USB connector
• DC-IN
• Separate battery charger.
Note: The USB Communication Cable must be no more than 125 cm (4.1 ft) to guarantee transmission quality.
For more information, refer toDolphin 6000 HomeBase on page 12-1.
Accessories
USB Communication/Charging Cables
The Dolphin 6000 communication/charging cable kit is an all-in-one solution for mobile applications. The cable kit performs
the following:
• Powers the terminal
• Charges the terminal’s battery
• Communicates with host via USB without a HomeBase
• Functions with the power adaptor included in the cable kit. Refer to Approvals by Country on page 1-4 table for available
AC adapter types.
Li-ion Battery Pack
The 3.7V Li-ion rechargeable battery pack provides the power for the terminal.
Dolphin Mobile Charger
The Dolphin 6000 Mobile Charger is an optional accessory. The Dolphin Mobile Charger is a charging cable that connects
the terminal directly to a 12 Volt DC power source, such as a cigarette lighter port inside a vehicle, eliminating the need for
a cradle. The cable powers the terminal and charges the battery in four hours. Intelligent battery technology on-board the
terminal ensures proper charging. The Dolphin Mobile Charger is an ideal low-cost charging solution for in-transit mobile
applications.
3 - 1
Front View
Shift
TAB
FN
BKSP
ENT
FN
F1
1
g
hi
F4
4
abc
F2
2
def
F3
3
mno
F6
6
wxyz
F9
9
SPACE
ESC
#
jkl
F5
5
pqrs
F7
7
tuv
F8
8
F10
0
LED Indicator
Touch Panel Display
Front Speaker
SCAN Key
Blue FN Key
Power Key
Microphone
Orange FN Key
Navigation Keys
Volume Control
Buttons
Picture/Video Button
3 - 2
ItemDescription
Front SpeakerReceives voice calls when using a handset. Refer to Voice Communication on
page 9-3.
Indicator Light Emitting
Diode (LED)
Flashes and illuminates during resets and scanning/imaging. Can be
programmed by various software applications.
Touch Panel DisplayA color 2.8 inch liquid crystal display (LCD) touch panel is covered with an
industrial, protective lens
The video graphic array (QVGA) display resolution of 240 X 320.
ItemDescription
SCAN KeyActivates the scanner.
Blue FN KeySwitches the numeric keypad to an alpha/numeric mode or to F1-F10 function
keys mode.
Power KeyPressing and holding the Power key for 3 seconds turns the terminal on.
Pressing and holding the Power key for 5 seconds turns the terminal off.
Pressing and releasing the Power key puts the terminal in the Suspend Mode or
wakes the terminal from the Suspend Mode. Refer toSuspending/Resuming
Terminal on page 3-11.
MicrophoneProvides audio input for the handset and speakerphone voice calls. Refer to
Voice Communication on page 9-3.
Recessed KeypadThe terminal has a 29-key alpha/numeric keypad. For more information refer to
29-Key Numeric Keypad on page 6-1.
Orange FN KeySwitches the numeric keypad from lowercase or uppercase modes.
Navigation KeysWhen selected, move through the software programs. Refer toUsing the
Navigation Keys on page 6-2.
3 - 3
Back View
Laser/Scan Engine
MicroSD Memory
Card Socket
Stylus Tether/
Lanyard Slot
SIM Card Socket
Battery Door
Rear Speaker
Color Camera
Camera Flash
MicroSD Memory
Card Socket
ItemDescription
Image/Scan Engine
Window
Rear SpeakerProvides audio signals when scanning bar code labels or entering data.
The image engine reads and decodes linear, stacked linear (e.g., PDF417), and
1D matrix bar code symbologies. For greater accuracy, the terminal contains a
laser aimer. Refer to Using the Scan Image Engine on page 4-1.
Supports playback for wave and MP3 files, software mixer, and Speakerphone
for WWAN/GSM audio and VoIP. The operating frequency range is 10004000Hz at >86 dB.
3 - 4
ItemDescription
Volume Control Button
Color CameraProvides easy picture caption with Automated Camera Control (ACC).
Additional features include automated picture profiles and an Application
Programming Interface (API).
Camera FlashCan be used and is controlled by the terminals color camera.
Battery DoorSecures the Li-ion Battery Pack in the terminal battery well. Refer to Battery
Pack on page 3-10.
Stylus Tether/Lanyard
Slot
Subscriber Identity
Module (SIM) Card
Socket
Memory Card SocketProvides the user with an option to expand the terminal’s memory capacity.
A coiled, elastic cord that tethers the stylus to the terminal is attached in this
slot.
Connection for SIM Card use. Refer to Installing a SIM Card on page 9-2.
Note: SIM Card Socket is located underneath the battery door.
Supports industry-standard MicroSD and MicroSDHC memory interfaces. Refer
to Memory Card Installation on page 3-6.
Note: Memory Card Socket is located underneath the battery door.
Left View
Left View
ItemDescription
Volume Control ButtonUsed to raise or lower the terminal volume.
3 - 5
Right View
Right Button
Stylus Tether/Lanyard Slot
ItemDescription
Right ButtonActs as an Enter key; handy when taking pictures/videos.
Stylus Tether/Lanyard
Slot
Attach point for stylus tether/lanyard
Memory Card Installation
Perform the following to install the memory card:
1. Power down the terminal.
2. Unlock the battery door.
3. Remove the battery door and the battery.
4. Slide the latch toward top of terminal to unlock the SIM card.
5. Lift the SIM card latch to reveal the SIM card.
6. Remove the SIM card to reveal the memory card latch.
3 - 6
7. Unlock the memory card latch by sliding the latch away from serial number label located in the battery well.
8. Lift the latch up to expose the MicroSD or MicroSDHC socket.
9. Remove and discard SD card blank and replace with SD card to be installed.
10. Insert a microSD or microSDHC card into the microSD or microSDHC socket.
Note: Make sure the interface on the memory card is connected to the interface in the socket.
11. Close the memory card latch.
12. Lock the memory card latch by sliding the latch toward the serial number label.
3 - 7
13. Insert the SIM card into the SIM card socket.
Note: Make sure the interface on the SIM card is connected to the interface in the socket. Align the chamfered corner on the
card with the chamfered corner of the socket.
14. Close the SIM card latch.
15. Lock the SIM card latch by sliding the latch towards the bottom of the terminal.
16. Install the battery.
17. Install and lock the battery door.
18. Power on the terminal.
Note: It is recommended to format all SD cards before initial use.
Installing a SIM Card
For instructions on installing a SIM card, refer to Installing a SIM Card on page 9-2.
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