HIKVISION ERT-F204, ERT-F216, ERT-F208 User Manual
ERT-F204x • ERT-F208x • ERT-F216x
Digital Video Recorder
User Manual
ERT-F2xxx DVR User Manual
Manual Illustrations and Features
Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual
product may differ in appearance. Your product might not support all features discussed in this document.
Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy,
Saint Laurent, Quebec, Canada, H4R 2P1
Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com •
www.hikvision.com
© 2018 Hikvision USA Inc. • All Rights Reserved • Any and all information, including, among others, wordings,
pictures, and graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd., or its subsidiaries
(hereinafter referred to as “Hikvision”).
ALL RIGHTS RESERVED.
This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or
distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or
implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in
the company Web site (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT
WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION
WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR
OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR
OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION
BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW.
HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
EU Conformity Statement
This product and, if applicable, the supplied accessories too are marked with “CE” and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info
2006/66/EC (Battery Directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or
to a designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Mandatory Electrical Requirements
Hikvision requires the following conditions and equipment for all of its electronic equipment:
• Grounding
Ensure good conductivity for all ground paths; examine ground path contact surfaces for defects, dirt,
corrosion, or non-conductive coatings that may impede conductivity. Repair or clean contact surfaces as
necessary to assure good metal-to-metal contact. Ensure fasteners are properly installed and tightened.
• Electrical Wiring
Ensure your outlets are properly wired. They can be checked with an electrical outlet tester.
• Surge Suppressor (Required)
Hikvision is not responsible for any damage to equipment caused by power spikes in the electrical power
grid. Use of a surge suppressor meeting the following specifications is mandatory for all Hikvision
electronic equipment:
• Specifications
˗ Listed by Underwriter’s Laboratories, meeting the UL 1449 Voltage Protection Rating (VPR)
˗ Minimum protection of 1,000 joules or higher
˗ Clamping voltage of 400 V or less
˗ Response time of 1 nanosecond or less
• Usage
˗ Surge suppressors must not be daisy chained with power strips or other surge suppressors
• Maintenance
˗ Replace after a serious electrical event (e.g., lighting blew out a transformer down the street)
˗ Replace yearly in storm-prone areas
˗ Replace every two years as routine maintenance
Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.
In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation
and region. Please refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100 to
240 VAC, 48 VDC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for
detailed information.
Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire
hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then
please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
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Series
Model
ERT-F204x
ERT-F208x
ERT-F216x
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the manufacturer.
Applicable Models
This manual is applicable to the models listed in the following table.
ERT-F2xxx
Symbol Conventions
The symbols that may be found in this document are defined as follows.
could result in equipment damage, data loss, performance
Product Key Features
General
• Connectable to network cameras, network dome, and encoders
• Connectable to third-party network cameras via HIK, private RTSP protocols
• Connectable to the smart IP cameras
• PAL/NTSC adaptive video inputs
• Supports H.264+/H.264 video streams
• Each channel supports dual-stream
• Up to two 2 MP network cameras can be connected
• Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
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• The quality of the input and output record is configurable
Local Monitoring
• HDMI™/VGA outputs at up to 1920 × 1080 resolution
• Multiple screen display in live view is supported, and the display sequence of channels is adjustable
• Live view screen can be switched in group, and manual switch and automatic cycle live view are also
provided, and the interval of automatic cycle can be adjusted
• Configurable main stream and sub-stream for the live view
• Quick setting menu is provided for live view
• Motion detection, video tampering, VCA (Video Content Analysis) alarm, video exception alert and video
loss alert functions
• Privacy mask
• Multiple PTZ protocols supported; PTZ preset, patrol and pattern
• Zooming in by clicking the mouse and PTZ tracing by dragging mouse
HDD Management
• 1 SATA hard disk can be connected, with a maximum of 6 TB storage capacity
• Supports S.M.A.R.T. and bad sector detection
• HDD quota management; different capacity can be assigned to different channel
Recording and Playback
• Holiday recording schedule configuration
• Continuous and event video recording parameters.
• Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm
• Eight recording time periods with separated recording types each day
• Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule
and manual recording
• Searching record files by events (alarm input/motion detection/VCA).
• Playback by sub-periods
• Tag adding for record files, searching and playing back by tags
• Locking and unlocking record files
• Provides new playback interface with easy and flexible operation.
• Searching and playing back record files by camera no., recording type, start time, end time, etc.
• Smart search for the selected area in the video
• Zooming in when playback
• Reverse playback of multi-channel
• Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and
locating by dragging the mouse
• Supports thumbnails view and fast view during playback
• Supports playback by transcoded stream
• Up to 4/8-ch synchronous playback
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Backup
• Export video data by USB or SATA device
• Export video clips when using playback
• Management and maintenance of backup devices
Alarm and Exception
• Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD error, network disconnected,
IP confliction, illegal login, abnormal record, etc.
• Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, and sending e-mail
• Automatic restore when system is abnormal
• Supports line crossing detection and intrusion detection
• VCA alarm message push via iVMS-4500 mobile client software
Other Local Functions
• Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel
• Admin password resetting by exporting/importing the GUID file
• Operation, alarm, exceptions and log recording and searching
• Manually triggering and clearing alarms
• Import and export of device configuration information
Network Functions
• 10 /100/1000 Mbps self-adaptive Ethernet interface
• IPv6 is supported
• TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, and SMTP are supported
• TCP, UDP, and RTP for unicast
• Auto/Manual port mapping by UPnP™
• Supports access by Hik-Connect
• Remote reverse playback via RTSP
• Remote search, playback, download, locking and unlocking of the record files, and the breakpoint resume
is supported for downloading files
• Remote viewing of the device status, system logs, and alarm status
• Remote keyboard operation
• Remote locking and unlocking of control panel and mouse
• Remote HDD formatting and program upgrading
• Remote system restart and shutdown
• Alarm and exception information can be sent to the remote host
• Remotely start/stop recording
• Remote PTZ control (depending on models)
• Remote JPEG capture
• Two-way audio and voice broadcasting
• Embedded Web server
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• Upgrade by FTP server
Development Scalability
• SDK for Windows and Linux system
• Source code of application software for demo
• Development support and training for application system
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TABLE OF CONTENTS
Chapter 1 Introduction ......................................................................................................................................... 11
USB Mouse Operation ........................................................................................................................ 11
Rear Panels .......................................................................................................................................... 12
Chapter 2 Getting Started ..................................................................................................................................... 13
Device Startup and Activation ............................................................................................................ 13
Starting Up and Shutting Down the DVR ................................................................................... 13
Activating Your Device ............................................................................................................... 14
Using the Unlock Pattern for Login ............................................................................................ 16
Login and Logout ........................................................................................................................ 18
Resetting Your Password ........................................................................................................... 20
Using the Setup Wizard for Basic Configuration ................................................................................. 21
Adding and Enabling Analog Cameras ................................................................................................ 23
Adding and Connecting IP Cameras .................................................................................................... 23
Activating IP Cameras ................................................................................................................ 23
Adding Online IP Cameras.......................................................................................................... 24
Editing the Connected IP Cameras and Configuring Customized Protocols .............................. 28
Enabling ONVIF .......................................................................................................................... 30
Chapter 3 Live View .............................................................................................................................................. 31
Live View Status Icons ......................................................................................................................... 31
Operations in Live View Mode ............................................................................................................ 31
Right-Click Menu ........................................................................................................................ 31
Quick Setting Toolbar in Live View Mode .................................................................................. 32
Adjusting Live View Settings ............................................................................................................... 34
Chapter 4 PTZ Controls ......................................................................................................................................... 37
Configuring PTZ Settings ..................................................................................................................... 37
Setting PTZ Presets, Patrols, and Patterns .......................................................................................... 38
Customizing Presets ................................................................................................................... 38
Calling Presets ............................................................................................................................ 39
Customizing Patrols ................................................................................................................... 39
Calling Patrols............................................................................................................................. 40
Customizing Patterns ................................................................................................................. 41
Calling Patterns .......................................................................................................................... 42
Customizing Linear Scan Limit ................................................................................................... 42
Calling Linear Scan ..................................................................................................................... 43
One-Touch Park ......................................................................................................................... 43
PTZ Control Panel ..................................................................................................................... 44
Chapter 5 Recording Settings ............................................................................................................................... 46
Configuring Parameters ...................................................................................................................... 46
Configuring Recording Schedule ......................................................................................................... 49
Configuring Motion Detection Recording ........................................................................................... 51
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Configuring Alarm Triggered Recordings ............................................................................................ 53
Configuring VCA Event Recording ....................................................................................................... 55
Manual Recording ............................................................................................................................... 56
Configuring Holiday Recording ........................................................................................................... 57
Files Protection ................................................................................................................................... 58
Locking the Recording Files ........................................................................................................ 58
Setting HDD Property to Read-only ........................................................................................... 60
Chapter 6 Playback ............................................................................................................................................... 62
Playing Back Record Files .................................................................................................................... 62
Instant Playback ......................................................................................................................... 62
Playing Back by Normal Search .................................................................................................. 62
Playing back by Smart Search .................................................................................................... 65
Playing Back by Event Search ..................................................................................................... 67
Playing Back by Tag .................................................................................................................... 69
Playing Back by System Logs ...................................................................................................... 71
Playing Back External Files ......................................................................................................... 73
Playing Back by Sub-Periods ...................................................................................................... 73
Auxiliary Playback Functions ............................................................................................................... 74
Playing Back Frame-by-Frame ................................................................................................... 74
Fast View .................................................................................................................................... 75
Digital Zoom ............................................................................................................................... 75
File Management ....................................................................................................................... 76
Chapter 7 Backup .................................................................................................................................................. 77
Backing up Record Files ...................................................................................................................... 77
Backing up by Normal Video Search .......................................................................................... 77
Backing Up by Event Search ....................................................................................................... 79
Backing Up Video Clips ............................................................................................................... 80
Managing Backup Devices .................................................................................................................. 81
Chapter 8 Alarm Settings ...................................................................................................................................... 82
Setting Motion Detection Alarm ......................................................................................................... 82
Setting Sensor Alarms ......................................................................................................................... 84
Detecting Video Loss Alarm ................................................................................................................ 86
Detecting Video Tampering Alarm...................................................................................................... 88
Line Crossing Detection Alarm ............................................................................................................ 89
Intrusion Detection Alarm .................................................................................................................. 91
Handling Exceptions Alarm ................................................................................................................. 92
Setting Alarm Response Actions ......................................................................................................... 93
Triggering or Clearing Alarm Output Manually .................................................................................. 96
Chapter 9 Network Settings .................................................................................................................................. 97
Configuring General Settings .............................................................................................................. 97
Configuring Advanced Settings ........................................................................................................... 97
Configuring Hik-Connect ............................................................................................................ 97
Configuring DDNS..................................................................................................................... 100
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Configuring NTP Server ............................................................................................................ 102
Configuring More Settings ....................................................................................................... 103
Configuring E-Mail ................................................................................................................... 104
Configuring NAT ....................................................................................................................... 106
Checking Network Traffic ......................................................................................................... 109
Configuring Network Detection ........................................................................................................ 110
Testing Network Delay and Packet Loss .................................................................................. 110
Exporting Network Packet ....................................................................................................... 111
Checking the Network Status ................................................................................................... 111
Checking Network Statistics..................................................................................................... 112
Chapter 10 HDD Management ........................................................................................................................... 114
Initializing HDDs .............................................................................................................................. 114
Configuring Quota Mode ................................................................................................................ 115
HDD Detection ................................................................................................................................ 116
Configuring HDD Error Alarms ........................................................................................................ 118
Chapter 11 Camera Settings ............................................................................................................................... 120
Configuring OSD Settings ................................................................................................................ 120
Configuring Privacy Mask ................................................................................................................ 120
Configuring Video Parameters ........................................................................................................ 121
Chapter 12 Device Management and Maintenance ........................................................................................... 123
Viewing System Information ........................................................................................................... 123
Searching and Exporting Log Files................................................................................................... 123
Importing/Exporting Configuration Files ........................................................................................ 125
Upgrading System ........................................................................................................................... 127
Upgrading by Local Backup Device ........................................................................................ 127
Upgrading by FTP ................................................................................................................... 127
Restoring Default Settings .............................................................................................................. 128
Chapter 13 Others ............................................................................................................................................... 129
Configuring General Settings .......................................................................................................... 129
Configuring DST Settings ................................................................................................................. 130
Configuring More Settings for Device Parameters ......................................................................... 130
Managing User Accounts ................................................................................................................ 131
Adding a User ......................................................................................................................... 131
Deleting a User ....................................................................................................................... 135
Editing a User ......................................................................................................................... 135
Appendix ............................................................................................................................................................. 138
Glossary ........................................................................................................................................... 138
Troubleshooting .............................................................................................................................. 139
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No.
Icon
Description
Name
Action
Description
Single-Click
Live view: Select channel and show the quick set menu
Menu: Select and enter
Double-Click
Live view: Switch between single-screen and multi-screen
Click and Drag
PTZ control: pan, tilt and zoom
Live view: Drag channel/time bar
Right-Click
Single-Click
Live view: Show menu
Menu: Exit current menu to upper level menu
Scroll-Wheel
Scrolling up
Live view: Previous screen
Menu: Previous item
Scrolling down
Live view: Next screen
Menu: Next item
Chapter 1 Introduction
Description of Front Panel
1
2
3
Indicator turns green when DVR is powered up.
Indicator lights when data is being read from or written to HDD.
Indicator blinks when network connection is functioning properly.
USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR.
Plug USB mouse into one of the USB interfaces on the front panel of the DVR.
The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list
from your provider.
Description of the Mouse Control
Left-Click
Video tampering, privacy mask and motion detection: Select target area
Digital zoom-in: Drag and select target area
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No.
Item
Description
1
LAN Network Interface
1 10 /100 /1000 Mbps self-adaptive Ethernet interface
2
Power Supply
12 VDC power supply
3
VGA Interface
DB9 connector for VGA output to display local video output and menu
4
HDMI Interface
HDMI video output connector
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD)
6
---
--- 7 Analog Camera Inputs
BNC connectors
8
Audio I/O
RCA connectors
9
Ground
Ground (needs to be connected when DVR starts up)
Rear Panels
ERT-204 Rear Panel
Description of Rear Panels
5 USB Interface
ERT-208 Rear Panel
ERT-216 Rear Panel
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Chapter 2 Getting Started
Device Startup and Activation
Starting Up and Shutting Down the DVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the DVR.
Before You Start:
Check that the voltage of the extra power supply meets the DVR’s requirement, and the ground connection is
working properly.
Starting Up the DVR
Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an
Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power indicator LED on
the front panel should be green, indicating the device is on.
The row of icons at the bottom of the screen shows the HDD status. “X” means that the HDD is not
installed or cannot be detected.
Shutting Down the DVR
Go to Menu > Shutdown.
Shutdown Menu
Click Shutdown.
Click Yes.
Shutdown Attention
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Rebooting the DVR
In the Shutdown menu, you can also reboot the DVR.
Go to Menu > Shutdown.
Click Logout to lock the DVR or Reboot to reboot the DVR.
Activating Your Device
Purpose:
For the first-time access, you need to activate the device by setting an admin password. No operation is
allowed before activation.
Input the same password in the text field of Create New Password and Confirm New Password.
Input a password in the IP Camera Activation field, to be used to activate connected IP cameras.
Click the icon to show the IP Camera Activation password as you input it to ensure that it is
input correctly.
Settings Admin Password
We highly recommend that you create a strong password of your own choosing (using a minimum of eight
characters, including at least three of the following categories: upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product. We also recommend that you reset
your password regularly. Especially in a high security system, resetting the password monthly or weekly can
better protect your product.
Click OK to save the password and activate the device.
When the device is activated, the system pops up a message box to remind you to remember the
password. Slick Yes to continue to export the GUID file for the future password resetting.
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Export GUID File Remind
Insert the flash drive into your device, and export the GUID file to the flash drive in the Reset Password
interface.
Export GUID File
Keep your GUID file safely for future password resetting.
When the device is activated, the system pops up a message box to remind you to remember the
password.
For an old version device updated to the new version, the following dialog box will pop up once the
device starts up. Click YES and follow the wizard to set a strong password.
Warning
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Using the Unlock Pattern for Login
Configure the unlock pattern for device login.
Configuring the Unlock Pattern
After the device is activated, configure the device unlock pattern.
Set Unlock Pattern
Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when done.
Draw the Pattern
Connect at least four dots to draw the pattern.
Each dot can be connected only once.
Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured
successfully.
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If the two patterns are different, you must set the pattern again.
Confirm the Pattern
Re-set the Pattern
Logging in via Unlock Pattern
Only the admin user has the permission to unlock the device.
Configure the pattern first before unlocking. Refer to Configuring the Unlock Pattern.
Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2.8.
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Draw the Unlock Pattern
Draw the pre-defined pattern to unlock to enter the menu operation.
If you forget your pattern, select the Forgot My Pattern or Switch User option to enter the normal
login dialog box.
If the pattern you draw is different from the pattern you configured, try again.
If you draw the wrong pattern more than five times, the system will switch to the normal login
mode automatically.
Normal Login Dialog Box
Login and Logout
User Login
Purpose:
If the DVR logs out, you must log in to the device before operating the menu and other functions.
Select User Name in the drop-down list.
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Input password.
Click OK to log in.
If you forget the admin password, click Forgot Password to reset the password.
Login Interface
The device locks for 60 seconds if the admin user performs seven failed password attempts (five
attempts for the guest/operator).
User Logout
Purpose:
After logging out, the monitor turns to live view mode. To perform operations, enter your user name and
password to log in again.
Go to Menu > Shutdown.
Logout
Click Logout.
After you log out of the system, menu operation on the screen is invalid. You are required to input a
user name and password to unlock the system.
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Resetting Your Password
If you forget the admin password, you can reset the password by importing the GUID file. The GUID file must
be exported and saved in the local flash drive after you have activated the device (refer to Chapter 2.1.2
Activating Your Device).
On the user login interface, click Forgot Password to enter the Reset Password interface.
Insert the flash drive containing the GUID file into the DVR before resetting the password.
Reset Password
Select the GUID file from the USB flash drive and click Import to import the file to the device.
If you import the wrong GUID file seven times, you will be not allowed to reset the password for 30
minutes.
After the GUID file is successfully imported, enter the reset password interface to set the new admin
password.
Click OK to set the new password. You can export the new GUID file to the USB flash drive for future
password resetting.
When the new password is set, the original GUID file will be invalid. The new GUID file should be
exported for future password resetting. You can also enter the User > User Management interface
to edit the admin user and export the GUID file.
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Using the Setup Wizard for Basic Configuration
The Setup Wizard can guide you to configure the system resolution, system date/time, HDD initialization, IP
camera management, etc.
To cancel the Setup Wizard, click Exit. You can choose to use the Setup Wizard next time by leaving
the “Start wizard when the device starts?” checkbox checked.
Enter the general settings interface to configure the VGA/HDMI resolution, system date and time, and
HDD initialization.
Initialize HDD
Check to initialize a new HDD used for the first time (factory-installed HDDs are already initialized).
Start Wizard Interface
Click Next to enter the IP Camera Management interface.
Automatically Add Cameras
You can quickly add one or more IP cameras that are searched within the same network and have the
same user name and password with the device.
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Start Wizard Interface
Click Add All. The device starts to search and add the matched cameras automatically.
Click OK when the cameras are added.
Manually Add Cameras
Click Search to search for online IP cameras within the same network.
Click Add to add the cameras that have the same user name and password as the device.
IP Camera Management
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Before adding a camera, make sure the IP camera to be added is in active status. If the camera is in
inactive status, click the inactive icon of the camera to set the password to activate it. You can also
select multiple cameras from the list and click One-touch Activate to activate the cameras in batch.
Click Exit to complete the Setup Wizard.
Adding and Enabling Analog Cameras
Connect analog camera(s) to the “Video In” BNC connectors. Analog cameras are enabled by default; no
further action is required.
Adding and Connecting IP Cameras
Activating IP Cameras
Purpose:
Before adding the camera, make sure the IP camera to be added is in active status.
Select Add IP Camera from the right-click menu in live view mode or Go to Menu > Camera > Camera to
enter the IP camera management interface.
For detected online IP cameras in the same network segment, the Password status shows whether
it is active or inactive.
IP Camera Management Interface
Click the inactive icon of the camera to enter the following interface to activate it. You can also select
multiple cameras from the list and click One-touch Activate to activate the cameras in batch.
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Set the camera password to activate it.
• Use Admin Password
If you check the checkbox, the camera(s) will be configured with the same admin password as the
operating DVR.
Activate the Camera
Set New Password
• Create New Password
If the admin password is not used, you must create the new password for the camera and confirm it.
We highly recommend you create a strong password of your own choosing (using a minimum of eight
characters, including at least three of the following categories: upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product. We also recommend that you reset
your password regularly. Especially in high security systems, resetting the password monthly or weekly can
better protect your product.
Click OK to finish activating the IP camera. The camera security status will change to Active.
Adding Online IP Cameras
Purpose:
One function of the DVR is to connect the network cameras and record video. Before you can get a live view or
record of the video, add the network cameras to the connection list of the device.
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Before You Start:
Ensure the network connection is valid and correct. For detailed checking and configuring of the network, see
Chapter Checking Network Traffic and Chapter Configuring Network Detection.
Adding IP Cameras
OPTION 1
Select Add IP Camera from the right-click menu in live view mode or go to Menu > Camera> Camera to
enter the IP camera management interface.
Adding IP Camera Interface
Online cameras in the same network segment will be detected and displayed in the camera list.
Select the IP camera from the list and click the button to add the camera, or you can click
One-touch Adding to add all cameras (with the same login password) from the list.
Make sure the camera to add has already been activated.
Check the Channel Port checkbox in the pop-up window, as shown in the following figure, and click OK
to add multiple channels.
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Selecting Multiple Channels
OPTION 2
On the IP Camera Management interface, click Custom Adding to pop up the Add IP Camera (Custom)
interface.
Custom Adding IP Camera Interface
You can edit the IP address, protocol, management port, and other information of the IP camera to be
added.
If the IP camera to add has not been activated, activate it from the IP camera list on the camera
management interface.
(Optional) Check Continue to Add to add other IP cameras.
Click Add to add the camera. Successfully added cameras are listed in the interface.
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Icon
Explanation
Icon
Explanation
Camera disconnected; click icon to get
!
Refer to the following table for the description of the icons
Description of Icons
Edit basic camera parameters
camera’s exception information
Play connected camera’s live video
Upgrade the connected camera
Delete the IP camera
Camera connected
For the added IP cameras, the Security status shows the security level of the password of camera:
strong password, weak password and risk password.
Security Level of IP Camera’s Password
Showing the IP Camera Password
For the admin login user account, you can check Show Password of IP Camera to make the successfully added
IP cameras’ passwords visible.
You must enter the admin password to confirm permission.
Show Password of IP Camera
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The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.
Editing the Connected IP Cameras and Configuring Customized Protocols
After adding IP cameras, the basic camera information is listed. You can configure the basic IP camera settings.
Editing the IP Camera Parameters
Click the icon to edit the parameters; you can edit the IP address, protocol, and other parameters.
Edit the Parameters
• Channel Port
1. If the connected device is an encoding device with multiple channels, you can choose the channel
to connect by selecting the channel port no. in the drop-down list.
2. Click OK to save the settings and exit the editing interface.
Editing the Advanced Parameters
Drag the horizontal scroll bar to the right and click the icon.
Network Configuration of the Camera
You can edit the network information and the camera password.
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Password Configuration of the Camera
Click OK to save the settings and exit the interface.
Configuring the Customized Protocols
Purpose:
To connect network cameras that are not configured with standard protocols, you can configure the
customized protocols.
Click Protocol in the custom adding IP camera interface to enter the protocol management interface.
Protocol Management Interface
There are 16 customized protocols provided in the system, you can edit the protocol name and choose
whether to enable the sub-stream.
Choose the protocol type of transmission and choose the transfer protocols.
Before customizing the protocol for the network camera, contact the network camera manufacturer
to consult the URL (uniform resource locator) for getting the main stream and sub-stream.
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