Hikvision EKI-K82T46, EKI-K164D412, EKI-K164T412, EKI-K41D44, EKI-K41T44 Quick Start Guide

Quick Start Guide (QSG): ERI-Kxxx-Px NVR

Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1

Telephone: [phone] • Toll Free in USA: [phone] • E-Mail: [e-mail] • www.hikvision.com

© 2019 Hikvision USA Inc. • All Rights Reserved • Any and all information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou Hikvision Digital
Technology Co., Ltd., or its subsidiaries (hereinafter referred to as “Hikvision”).

This user manual (hereinafter referred to as “Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees, or representations, express or implied, regarding the Manual.

About this Manual: The Manual includes instructions for using and managing the product. Pictures, charts, images, and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version on the
company Website (

http://www.hikvision.com/us). Use this Manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties
of their respective owners.

Legal Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE, AND FIRMWARE, IS
PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION,
ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE
USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE, OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT
YOUR USE CONFORMS TO THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED FOR ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information
FCC Information

FCC Compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.

This device may not cause harmful interference.

2.

This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed
under the EMC Directive 2004/108/EC, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling,
return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info

2006/66/EC (Battery Directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg).
For proper recycling, return the battery to your supplier or to a designated collection point. For more information

see: www.recyclethis.info.

Industry Canada ICES-003 Compliance: This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Safety Instruction: These instructions are intended to ensure that the user uses the product correctly to avoid danger or property loss. The precautions are divided into “Warnings”

and “Cautions.”

WARNINGS: Follow these safeguards to prevent serious injury or death; serious injury or death may occur if any of the warnings are neglected.

• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

• In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Refer to technical specifications for detailed information.

• Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Refer to
technical specifications for detailed information.

• Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.

• Make sure that the plug is firmly connected to the power socket. When the product is mounted on wall or ceiling, the device shall be firmly fixed.

• If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then contact the service center.

CAUTIONS: Follow these precautions to prevent potential injury or material damage; injury or equipment damage may occur if any of the cautions are neglected.

• Make sure the power supply voltage is correct before using the device.

• Do not drop the device or subject it to physical shock.

• If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the device will not be used for an extended period, protect it from dirt.

• Do not place the device in extremely hot, cold, dusty, or damp locations, and do not expose it to high electromagnetic radiation. Do not operate product in outside of its stated
environmental specs.

• To avoid heat accumulation, good ventilation is required for the operating environment.

• Keep the device away from liquids while in use.

• While in delivery, the device shall be packed in its original packing, or packing of the same durability.

• Regular part replacement: some equipment parts (e.g., electrolytic capacitor) shall be replaced regularly according to their average endurance time. The average time varies
because of differences between operating environments and usage history, so regular checking is recommended for all users. Contact your dealer for more details.

• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the
instructions provided by the battery manufacturer.

• If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the device yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or maintenance.)

n

W H A T ’ S IN THE B O X

Make sure the following items are in your box:

NVR Mouse

QSG

HDD Screws*

SATA Cable

* HDD Power Cable

* HDD*

Power Supply

(ERI-K104-P4 and ERI-K108-P8)

AC Power Cord

(ERI-K216-P16)

*Installed

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M E N U TREE

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I N S TALLATION T I P S

• Ensure ample room for audio and video cables.

• When routing cables, ensure that the bend radius of the cables are no less than five times than its diameter.

• Ensure the NVR is grounded.

• Environmental temperature should be within the range of -10° to +55° C, +14° to +131° F.

• Environmental humidity should be within the range of 10% to 90%, non-condensing.

n

F R O N T PANEL

Figure 1, ERI-Kxxx-Px

No. Icon or

Label Description

1

/Power

Indicator lights when DVR is powered up

2

/Status

Indicator lights when data is being read from or written to HDD

3

/Tx/Rx

Indicator blinks when network connection is functioning properly

4

/Remote Sensor

Remote control infrared sensor

5

/USB

USB port

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R E A R PANELS

Figure 2, ERI-K104-P4

Figure 3, ERI-K108-P8

AUDIO IN

AUDIO OUT

VGA

HDMI

LAN

1 2 3 4

5 6 7 8

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R E A R P A N E L S ( c o n t i n u e d )

Figure 4, ERI-K216-P16

No. Item Description

1 Power Input

ERI-K104-P4 and ERI

-

K108-P8: 48

VDC power adapter

ERI-K

216-P16:

AC

power

cord

2 AUDIO IN

RCA connector

3 HDMI HDMI video output connector

4 LAN N

etwork

c

onnector

5 AUDIO OUT

RCA connector

6 VGA DB-15 connector for VGA output. Displays local video output and menu.

7 USB Interface

Universal Serial Bus (USB) port for additional devices

8 Ground

Grounding screw

9 Switch

On/off

10 PoE/IP Camera Inputs

PoE out and IP camera inputs

1 C O N N E CTING D EV I C E S

• Connect power supply/power cord to NVR and plug into 110 to 240 VAC outlet (surge suppressor
recommended).

• Connect NVR to LAN using Cat 5e cable.

• Connect video monitor(s) to NVR using HDMI and/or VGA cables, as appropriate.

• Connect mouse to USB port (wireless mouse can be used in lieu of included mouse).

• Connect to audio I/O using RCA connectors.

• Turn power switch on. Power indicator LED will remain on to indicate unit is starting/on.

2 S T A R TUP

• Proper startup is crucial to expanding the life of the NVR.

• Check the power supply is plugged into an electrical outlet.

• It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used with the device.

• The Power LED should turn on. The unit will start.

3 A C T I VATING YO U R D E V I C E

For the first-time access, you need to activate the device by setting an admin password. No operation is
allowed before activation. You can also activate the device via Web Browser, SADP, or client software.

Enter the same password in the

Create

New Password and Confirm New
Password text fields.

Enter a different password for IP Camera

Activation (click icon to show

password to ensure you enter it correctly).

Click OK to save the password and

activate the device.

Figure 5, Set Admin Password

STRONG PASSWORD RECOMMENDED

We highly recommend that you create a
strong password of your own choosing
(using a minimum of eight characters,
including at least three of the following
categories: upper case letters, lower case
letters, numbers, and special characters)
in order to increase the security of your
product. We recommend that you reset
your password regularly. Especially in
high security systems, resetting the
password monthly or weekly can better
protect your product.

Clear-text password is supported. Click to show the
password. Click again to hide.

• Using the Unlock Pattern for Login

You can configure a device unlock pattern for Admin login once the device is activated.

1. Use the mou

se to draw a pattern among the nine

dots on the screen. Release the mouse when
the pattern is done.

Connect at least four dots to draw the pattern.
Each dot can be connected only once.

2. Draw the pattern again to confirm it. When the

two patterns match, the pattern is configured
successfully.

3. You can use the unlock pattern for future logins.

Figure 6, Draw the Pattern

4 U S E R LOGI N

If the

NVR logs out, you must

log in to the device

before operating the menu and other functions.

1. Select the User Name in the drop-down list.

2. Enter the Password.

3. Click OK to log in.

If the admin enters the wrong password seven
times, the account will lock for 60 seconds. If an
operator enters the wrong password five times,
the account will lock for 60 seconds.

Figure 7, Login

5 S T A R T U P W I Z A RD

The NVR presents users with a Startup Wizard upon startup, which will prompt users step-by-step through
most basic settings. This Wizard will run every time unit boots up until the user unchecks the “Start Wizard
Box.” The Startup Wizard will assist in the setup of most of the items covered in this Quick Start Guide.
Please use this QSG as a reference to assist in setting up the unit.

6 IN IT IA LI Z E TH E HA R D D RI VE (I F N EE D E D)

System will beep/display “Do you want to initialize drive” if HDD(s) are not initialized. Click Yes to initialize.

1. Go to Menu > HDD > General.

2. Use the checkboxes to select the HDDs that need to be initialized.

3. Press INIT (factory installed HDDs come initialized; initializing again will erase any record video).

q

HDD LIST

w TOTAL HDD SPACE

e FREE SPACE

q

w

e

7 S E T DA T E AN D TI M E

1. Go to Menu > System Configuration > General.

8 U S E R L O G O U T , S H UT DO WN , A N D RE B O O T

L

og out, shut down, or reboot the device upon demand.

1. Go to Menu > Shutdown.

2.

Click Logout, Shutdown, or Reboot.

After logging out, operations are invalid. Enter
user name and password to unlock the system.

Figure 8, Shutdown

9 N E T W O RK SE TT I NG S

P

roper

ly configure the n

etwork settings

before operating the NVR over a
network.

• General Network Settings

1. Go to Menu > Configuration >

Network > General.

2. Configure the general network

parameters.

3. Click Apply to save the settings.

4. Check the Enable DHCP

checkbox.

5. Press Refresh to update the IPv4 address, subnet mask, and IPv4 default gateway.

6. Disable DHCP (uncheck the checkbox).

7. Change “Preferred DNS Server” value to 8.8.8.8 (leave Alternate DNS Server blank).

q

DATE/TIME

Date and time settings

w TIME ZONE

Time zone and daylight savings
time settings

NOTE: You can enable NTP (Network

Time Protocol) settings in

Menu > Configuration >
Network > NTP.

q

w

9 N E T W O R K S E T T I N G S ( c o n t i n u e d )

• Set Remote Viewing Ports
After assigning the IP information, click the More Settings tab.

The More Settings tab contains the ports that need to be forwarded for remote access.

•

SERVER PORT

is responsible for the

mobile app and client software log-in

•

HTTP PORT is responsible for Web

browser log-in

•

RTSP PORT is responsible for

video/audio streaming

NOTE: The HTTP port, server port,

and RTSP port can be changed
to avoid conflicts with the ISP or

if multiple devices are installed at

a single location.

• Set Up Port Forwarding
Port forwarding redirects communication from one address/port number to another to make services on

a protected network available to hosts on an external network.

1. Log into the router, and proceed with port forwarding. Port forwarding steps differ by router. For

port forwarding assistance, contact your ISP, router manufacturer, or www.portforward.com.

Hikvision is not associated with www.portforward.com and is not responsible for activity
between user and

www.portforward.com. Avoid downloading any software from the site.

2. Proceed to the Routers section on the Web site for step-by-step instructions.

Ports 9010 and 9020 must not be blocked for the Hik-Connect Cloud service to work.
Use the Hik-Connect mobile app (from iOS App Store or Google Play) to create a Hik-Connect

P2P Cloud account to connect Hikvision devices over the Internet.

q

GENERAL TAB

w NIC TYPE (not changeable)
e ENABLE DHCP

Check box to have router assign IP
address (optional)

r IP V4 ADDRESS
t PREFERRED DNS SERVER

Default is 8.8.8.8

y ALTERNATE DNS SERVER

Leave blank

q

w

e

r

t

y