Hikvision DS-A82024D Quick Start Guide
http://www.hikvision.com
Network Storage Product
Quick Start Guide
Technical Hotline: 400-700-5998
Introduction
Description
The storage system is a kind of high-performance and cost-effective Gigabit network storage
system and is mainly applicable to the medium and large-scale video surveillance system,
supporting storage for unstructured data and management for structured data. The system
can be applied in various fields, like surveillance industry, government, energy industry and so on.
Features:
Support CVR/SAN/NAS storage mode.
Support iSCSI/CIFS/NFS/FTP/HTTP/AFP /RTSP protocol.
Full-modularization and cable-less design.
General SBB2.0 standard structure.
Support two controllers and redundant power supply.
Support RAID0, RAID1, RAID3, RAID5, RAID6, RAID10 and RAID50 mode.
HDD hot-spare capability.
Support extending gigabit by using MEZZANINE. Up to 8 gigabit Ethernet port.
Support extending storage capacity and cascading storage enclosure.
Intelligent environment control and green energy saving.
The manual mainly introduce the basic using knowledge for working environment, Installation,
HDD Installation, system monitor, network configuration, Array configuration and public service
configuration. It is highly recommended to read the manual before using the storage system. For
detailed information of system configuration, please refer to system user manual.
Conventions
Description
Explanation
“ ”
Means the control name and data sheet in a certain interface. For
example, click “OK” means to click the OK button.
>
Uses “>” to describe multilevel menu. For example, “File > Add >
Folder” represents clicking the “Folder” in the “add” submenu
under the “File ” menu.
Description
Explanation
Character with “”
Indicates the name of the button. For example “Enter ”, “ Tab ”,
“ Backspace ” and “ a ” represent respectively enter button, tab
button, backspace button and a lowercase.
“key1+key2”
Presses several buttons simultaneously. For example, “Ctrl+Alt+A”
means to press “Ctrl”, “Alt” and “A” the three keys at a time.
“key1, key2”
Means press a key and release, and press the second key. For
example, “Alt, F” means press “Alt” key and release, and press the
“F” key.
Description
Explanation
Click
Press and release the left button of mouse quickly.
Double-click
Quick press twice in the left button of mouse.
Right-click
Press and release the right button of mouse quickly.
Drag
Press and hold the left button, and move the mouse.
1. Conventions in graphical interface element
2. Conventions for keyboard operation
3. Conventions for mouse operation
Update Record
Version
Revise Time
Revise Content
V1.0
2014.9
New manual created.
Table of Contents
CHAPTER 1 INTRODUCTION OF SECURITY AND SERVICE ....................................... 1
1.1 SECURITY INFORMATION AND DISCLAIMER .............................................................................................. 1
1.2 SECURITY SYMBOLS ............................................................................................................................ 1
1.3 PRODUCT SERVICE ............................................................................................................................. 2
CHAPTER 2 WORKING ENVIRONMENT AND INSTALLATION ................................. 3
2.1 ENVIRONMENT OF EQUIPMENT ROOM .................................................................................................. 3
2.2 INSTALLATION AND INITIAL POWER-ON .................................................................................................. 4
2.3 NOTES FOR INSTALLATION .................................................................................................................... 4
2.4 DEVICE RELIABILITY ............................................................................................................................ 4
CHAPTER 3 HARDWARE INSTALLATION .................................................................... 6
3.1 STRUCTURE APPEARANCE OF 12 SLOTS MACHINE .................................................................................... 6
3.2 STRUCTURE APPEARANCE OF 24 SLOTS MACHINE .................................................................................... 9
3.3 STRUCTURE APPEARANCE OF 60 SLOTS MACHINE .................................................................................. 12
3.4 INSTALLING ACCESSORIES .................................................................................................................. 16
3.4.1 Installation Requirement ..................................................................................................... 16
3.4.2 Installing HDD ...................................................................................................................... 16
3.4.3 Power on/off ....................................................................................................................... 18
CHAPTER 4 CONFIGURING NETWORK PARAMETERS ............................................20
4.1 LOGIN ........................................................................................................................................... 20
4.2 CONFIGURING NETWORK PARAMETERS ................................................................................................ 20
4.2.1 Editing Basic Network Paremeters ...................................................................................... 20
4.2.2 Configuring Bonding Mode ................................................................................................. 21
4.2.3 Configuring Multi-NIC Bonding ........................................................................................... 22
4.2.4 Deleting Multi-bonding Mode ............................................................................................. 22
4.2.5 Network Connecting Principle ............................................................................................ 23
CHAPTER 5 CONFIGURING CVR ................................................................................24
5.1 CONFIGURATION REQUIREMENT ......................................................................................................... 24
5.2 CONFIGURING CLUSTER HEARTBEAT .................................................................................................... 24
5.3 CONFIGURING RESOURCE IP ADDRESS ................................................................................................. 26
5.4 CONFIGURING CVR ......................................................................................................................... 28
5.4.1 Quick Setting ....................................................................................................................... 28
5.4.2 Manual Configuration ......................................................................................................... 30
5.5 CONFIGURING RECORDING SCHEDULES ................................................................................................ 33
5.5.1 Entering CVR Sub-system .................................................................................................... 33
5.5.2 Adding Encoding Devices .................................................................................................... 34
5.5.3 Configuring Recording Schedules ........................................................................................ 35
5.6 REVIEWING RECORDING FUNCTION ..................................................................................................... 35
5.6.1 Live View ............................................................................................................................. 35
5.6.2 Searching Recording Files .................................................................................................... 37
5.6.3 Playing Back Recording Files ............................................................................................... 38
CHAPTER 6 CREATING AND MANAGING ARRAY ....................................................39
6.1 DISK MANAGEMENT ........................................................................................................................ 39
6.1.1 Disk Information .................................................................................................................. 39
6.1.2 Checking Disk ...................................................................................................................... 39
6.2 ARRAY MANAGEMENT ...................................................................................................................... 41
6.2.1 Creating Array ..................................................................................................................... 41
6.2.2 Rebuilding Array .................................................................................................................. 42
6.2.3 Checking and Repairing Array ............................................................................................. 46
6.3 STORAGE POOL MANAGEMENT .......................................................................................................... 49
6.3.1 Adding Storage Pool ............................................................................................................ 49
CHAPTER 7 CONFIGURING ISCSI ...............................................................................51
7.1 CREATING ARRAY AND STORAGE POOL ................................................................................................. 51
7.2 CREATING ISCSI VOLUME .................................................................................................................. 51
7.3 ENABLING ISCSI .............................................................................................................................. 51
7.4 INSTALLING MPIO IN WINDOWS 2008 ............................................................................................... 52
7.5 CREATING ISCSI CONNECTION IN WINDOWS 2008 ................................................................................ 56
7.6 CLIENT SIDE MAPPING/FORMATTING LOCAL ISCSI DISK ......................................................................... 61
7.7 ESTABLISHING ISCSI CONNECTION IN REDHAT 5 .................................................................................... 62
CHAPTER 8 MANAGING FAILURE DISK ....................................................................64
8.1 DISK ALARM ................................................................................................................................... 64
8.2 EXCHANGING FAILURE DISKS .............................................................................................................. 64
CHAPTER 9 NOTES ......................................................................................................66
IDENTIFIER LIST OF REGULATED SUBSTANCES AND ELEMENTS ..............................67
WARRANTY CARD A .......................................................................................................68
WARRANTY SERVICE .......................................................................................................69
WARRANTY CARD B ........................................................................................................70
Quick Start Guide
The product, as an A class product, may cause radio jamming. In this situation, you
should take effective actions.
Using an unsuitable battery may result in explosion, please handle the exhausted
battery according to the rules.
The product is only suitable to sell to region at an altitude below 2000 meters.
Attention Symbol: it represents potential risks. Ignoring the attention
may result in device damage, data loss, performance degradation or
some unpredictable results.
Alarm Symbol: it represents moderate or low grade potential risks. If
you cannot avoid, it may result in mild or moderate personal injury.
Danger Symbol: it represents moderate or low grade potential risks. If
you ignore or cannot avoid the risk, it may result in death or serious
injury.
Chapter 1 Introduction of Security and
Service
1.1 Security Information and Disclaimer
(1) In order to ensure the security of user and device, please obey the precautions in the user
manual and the symbol in the device during the installation, operation and maintenance.
Besides the content of attention, warning and danger in the use manual, you should also
consider local regulations and specifications.
(2) The product is an industrially specialized equipment which has high voltage and current. It
should be installed and maintained by qualified technician. Our company takes no
responsibility for any consequences resulted from violating security requirement, criterion
for design, local regulations and specifications.
(3) This manual may contain technical inaccuracies, discrepancies with product feature or
operation, or literal errors. We update content of the manual according to the enhancement
of our product. And we also regularly update the product and procedure in the manual.
Without further notice, the updated contents are added to the new version.
(4) Special statement:
1.2 Security Symbols
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Quick Start Guide
Disk Plugging Alarm Symbol: it prompts you do not plug the disk.
Electrostatic Protection Symbol: it prompts you to wear an
anti-electrostatic wrist strap or gloves, to avoid electrostatic circuit
board be damaged.
1.3 Product Service
For general auxiliary software tools, please refer to online help page of the storage system.
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Quick Start Guide
Chapter 2 Working Environment and
Installation
Devices described in this manual should be installed in the standard equipment room.
2.1 Environment of Equipment Room
1. Power Supply System
The storage system is sensitive to the change of a voltage, and an excessively high or low voltage,
or a sudden change of the voltage may delete the data in the memory or even cause the damage
of the components. To avoid of such damage, you must ensure the power supply is stable and
grounded. You are recommended to use the UPS, or the multiple power supply if permitted.
Requirements:
The voltage should be in the range of 110V to 220V(allowed range is between -4% to +4%),
and the change must be in the range of 110V to 220V(allowed range is between -15% to
+15%); Frequency: 50~60Hz+/-0.5Hz;
Make correct neutral line and GND line connections, and the voltage between them must be
less than 1V.
Grounding for AC power supply system: ensure the GND line is properly connected. The
grounding for the chassis is recommended.
Grounding for DC power supply system: the chassis must be properly grounded.
Connect all power cords before applying power to the redundant power supply module.
The storage system supports management for some UPS models.
2. Control of Working Environment
The over-high or over-low temperature and other unsatisfying installation and running
environment factors may cause failures of the chip and mechanical components of the device,
and thus they affect the stable and reliable running of the device as well as the data safety on the
disks. Please follow the measurements shown below to take proper measurements:
Use an air conditioner to control the temperature and the humidity at least 2 or 3 days
before installing the device.
The working environment of the device should meet the temperature of 23 ºC±2 ºC,
humidity of 50%Rh ± 5%Rh and the temperature change rate of <5 ºC/h with
non-condensing.
The floor in the equipment room must be capable of loading more than 600kg/m
height between the floor and the ceiling must be more than 2.7 m. The loading capability of
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Quick Start Guide
the rack can be computed in 10 kg/U, e.g., for a 4U chassis, the required loading capability of
the rack is 40 kg.
Ensure adequate air ventilation of the rack.
Close all the doors and windows to prevent the dust or use a dust-filtering ventilation device.
The dust particulate (≥5μm) must be less than 18,000 particulate / (dm)³.
In a conditions of non-working status of the device, the horizontal and vertical vibration
acceleration value of the floor surface of equipment room must be lower than 0.5m/S².
The rack or surface on which the device is installed must be properly grounded, and ensure
that each device is grounded as well. The resistance between the device casing and the
ground must be less than 4Ω.
2.2 Installation and Initial Power-on
The device shall be placed on the fixed flat surface. Tilting surface is not allowed.
You can use the standard plate in the industrial cabinet or use the guide rail (not provided)
to install the device to the rack. It is recommended to use the bolts to fix the device to the
rack through the mounting screw holes on the rack.
Connect all the power cords of the device to the power socket and wait for 12 hours before
starting up. The temperature of the device and the equipment room must be consistent to
prevent the damage caused by a huge temperature difference.
If the device has been transported and stored for more than 10 days; perform the previous
operation and then start up and run the device for 30 minutes without the hard disks. And
then you shut down the device, insert the hard disks and start the device again.
2.3 Notes for Installation
The device is a high-precision equipment. Please keep stable and gentle when moving it.
Installation and running environment must meet standards. Take regular investigations and
records for the equipment room, or apply a remote monitoring for the working status of the
device.
Do not unplug the power cord when the device is running.
In case of alarm beeper produced during the system running, please take immediate check
and solution.
2.4 Device Reliability
To enhance the reliability of the operating of the device, you can take the following measures:
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Quick Start Guide
Use the mobile alarm software installed on the storage system. When an alarm event occurs,
the alarm message will be sent to your mobile phone as SMS.
Add the Email alarm software module. When the device runs abnormally, the alarm
information can be sent to the dedicated Email address.
Use the StorOS Manager software to realize the online management and monitor for all the
storage devices.
Connect to the NTP server to adjust time for the storage server to avoid the inaccuracy of
record time or record loss.
Add a SNMP software module, the system alarm can be sent to the SNMP client on a PC.
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Quick Start Guide
Chapter 3 Hardware Installation
3.1 Structure Appearance of 12 Slots Machine
The hardware system adopts rack-mounted chassis which provides LED indicators for the status of
power, network and HDD.
1. Front Panel
Figure 3-1 Front Panel of Deivce
2. Description and Front Panel of Chassis Front Panel
Figure 3-2 Front View of Chassis Front Panel
Hard diskes of 3.5 inches are supported. Slot order obeys the principle of left to right and bottom
to top, as shown above. The HDDs in bottom floor, from left to right, are HDD ①~④. The HDDs
in second floor, from left to right, are HDD ⑤~⑧. And so on.
3. Description of Buttons in Front Panel
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Quick Start Guide
Figure 3-3 Front Panel Diagram
: Power switch and green light power indicator. To turn on the system, press the button.
And to turn off the system, press and hold the button for 4 seconds. And you can also force to
power off the system by pressing and holding the button for 15 seconds. The indicator shows
green when the system is running.
: Function button and blue light indicator for locating function.
: Mute button and red light alarm indicator for clearing beep alarm sound and indicating
system alarm.
: Green light power indicator for controller A. When controller A is connected and is in
the running status, the indicator is green.
: Green light power indicator for controller B. When controller B is connected and is in
the running status, the indicator is green.
: Red light fault indicator. When controller A is connected and is in a failure status, the
indicator will flash. If the controller A is not connected, the indicator light off.
: Red light fault indicator. When controller B is connected and is in a failure status, the
indicator will flash. If the controller B is not connected, the indicator light off.
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4. Description of Rear Panel
Quick Start Guide
Figure 3-4 Rear Panel of Device
① COM 2 ② COM 1 ③ Function Indicator
④ Power Switch ⑤ Standby Good LED(Green) ⑥ Service Action LED(Blue)
⑦ AC Good LED(Green) ⑧ Expansion Interface ⑨ Network Manage Port
⑩ Data NIC 2, 4 ⑪ Data NIC 1, 3 ⑫ Fan
⑬ Network Expansion Interface 1-4 ⑭ Restart Button ⑮ Power Indicator(Green)
⑯ DC Good LED(Green) ⑰ Power Fault(Amber) ⑱ USB Interface
⑲ AC Power Supply and Power Switch
Notes:
① COM 2 is UPS interface. Using a serial port line to connect the UPS interface and UPS
power supply.
② COM 1 is the system display interface. To visit the storage system by PC, use a serial port
line to connect the interface and PC.
⑬Network Expansion Port 1-4 can be 1000M/10G or fiber port according to real situation.
⑤, ⑥, ⑦, ⑯ and ⑰ are five power indicators. These statuses of indicators represent
different power statuses. For detailed information of the statuseed, please consult our
technical support staffs for details.
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Quick Start Guide
3.2 Structure Appearance of 24 Slots Machine
The hardware system adopts rack-mounted chassis which provides LED indicators for the status of
power, network and HDD.
1. Front Panel
Figure 3-5 Front Panel of Device
2. Description and Front Panel of Chassis Front Panel
Figure 3-6 Front Panel of Chassis Front Panel
Hard diskes of 3.5 inches are supported. Slot order obeys the principle of left to right and bottom
to top, as shown above. The HDDs in bottom floor, from left to right, are HDD ①~④. The HDDs
in second floor, from left to right, are HDD ⑤~⑧. And so on.
3. Description of Buttons in Front Panel
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Quick Start Guide
Figure 3-7 Front Panel Diagram
: Power switch and green light power indicator. To turn on the system, press the button.
And to turn off the system, press and hold the button for 4 seconds. And you can force to power
off the system by pressing and holding the button for 15 seconds. The indicator shows green
when the system is running.
: Function button and blue light indicator for locating function.
: Mute button and red light alarm indicator for clearing beep alarm sound and indicating
system alarm.
: Green light power indicator for controller A. When controller A is connected and is in
the running status, the indicator is green.
: Green light power indicator for controller B. When controller B is connected and is in
the running status, the indicator is green.
: Red light fault indicator. When controller A is connected and is in a failure status, the
indicator will flash. If the controller A is not connected, the indicator light off.
: Red light fault indicator. When controller B is connected and is in a failure status, the
indicator will flash. If the controller B is not connected, the indicator light off.
4. Description of Rear Panel
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Quick Start Guide
Figure 3-8 Rear Panel of Device
① Fan Fault Alarm Indicator② Data NIC 1 ③ Data NIC 2
④ USB Interface ⑤ Network Manage Port ⑥ Storage Enclosure Interface
⑦ Controller A ⑧ Function Button ⑨ Power Switch
⑩ COM 1 ⑪ COM 2 ⑫ Data NIC 3
⑬ Data NIC 4 ⑭ Controller B ⑮ Expansion Interface 1
⑯ Expansion Interface 2 ⑰ Expansion Interface 3 ⑱ Expansion Interface 4
⑲ Power Indicator ⑳ FN Locating Indicator ○21 Power Supply Interface
Notes:
Connect the storage enclosure to the left ⑥ Storage Enclosure Interface.
⑩ COM 1 is the system display interface. To visit the storage system by PC, use a serial port
line to connect the interface and PC.
⑪ COM 2 is UPS interface. Using a serial port line to connect the UPS interface and UPS
power supply.
⑮Network Expansion Port 1-4 can be 1000M/10G or fiber port according to actuality.
The type of device support DC power supply(-40VDC to -72VDC). It needs exchange DC
power supply module respectively.
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Quick Start Guide
Figure 3-9 DC Power Supply Module
3.3 Structure Appearance of 60 Slots Machine
The hardware system adopts rack-mounted chassis which provides LED indicators for the status of
power, network and HDD.
1. Front Panel
Figure 3-10 Front Panel of Device
2. Description and Front Panel of Chassis Front Panel
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Quick Start Guide
Figure 3-11 Front view of Chassis Front Panel
Figure 3-12 Top View of Device
Hard diskes of 3.5 inches are supported. Slot order obeys the principle of left to right and bottom
to top, as shown above. The HDDs in bottom floor, from left to right, are HDD ①~④. The HDDs
in second floor, from left to right, are HDD ⑤~⑧. And so on.
3. Description of Buttons in Front Panel
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Quick Start Guide
Figure 3-13 Front Panel Diagram
: Power switch and green light power indicator. To turn on the system, press the button.
And to turn off the system, press and hold the button for 4seconds. And you can force to power
off the system by pressing and holding the button for 15 seconds. The indicator shows green
when the system is running.
: Function button and blue light indicator for locating function.
: Mute button and red light alarm indicator for clearing beep alarm sound and indicating
system alarm.
: Green light power indicator for controller A. When controller A is connected and is in
the running status, the indicator is green.
: Green light power indicator for controller B. When controller B is connected and is in
the running status, the indicator is green.
: Red light fault indicator. When controller A is connected and is in a failure status, the
indicator will flash. If the controller A is not connected, the indicator light off.
: Red light fault indicator. When controller B is connected and is in a failure status, the
indicator will flash. If the controller B is not connected, the indicator light off.
4. Decription of Rear Panel
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Quick Start Guide
Figure 3-14 Rear View of Device
①Fan Fault Alarm Indicator ② Data NIC 1 ③ Data NIC 2
④ USB Interface ⑤ Network Manage Port ⑥ Storage Enclosure Interface
⑦ Controller A ⑧ Function Button ⑨ Power Switch
⑩ COM 1 ⑪ COM 2 ⑫ Data NIC 3
⑬ Data NIC 4 ⑭ Controller B ⑮ Expansion Interface 1
⑯ Expansion Interface 2 ⑰ Expansion Interface 3 ⑱ Expansion Interface 4
⑲ Power Indicator ⑳ FN Locating Indicator ○21 Power Supply Interface
22 Fan Module 1
○
Notes:
Connect the storage enclosure to the left ⑥ Storage Enclosure Interface.
⑩ COM 1 is the system display interface. To visit the storage system by PC, use a serial port
line to connect the interface and PC.
23 Fan Module 2
○
⑪ COM 2 is UPS interface. Using a serial port line to connect the UPS interface and UPS
power supply.
⑮-⑱Network Expansion Port 1-4 can be 1000M/10G or fiber port according to actuality.
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Quick Start Guide
3.4 Installing Accessories
3.4.1 Installation Requirement
Before installation, please prepare the following equipment and accessories:
1. Power cord
2. Serial port line
3. Product Certification
4. Quick Operation Guide(including warrant card)
The following accessories are optional or user-provided:
1. Gigabit Ethernet switch (second-layer switch, user-provided)
2. Rack guide apparatus (optional)
Please check the following hardware connection
1. Power cord connection: connect the power cord to 110V~220VAC power supply.
2. Serial port: connect the serial port to operate initialization for the storage system (optional).
Note: before installing device, please wear a wrist strap and ensure it is correctly grounded.
3.4.2 Installing HDD
3.4.2.1 Selecting HDD Model
It is recommended to adopt the certificated professional HDD models so as to ensure the stable
running of the system and the reliable data storage. It is highly recommended to purchase the
enterprise-class hard disks, e.g., Seagate Constellation™ ES, Western Digital WD RE3 and WD RE4
series hard disk.
The use of non-enterprise hard disks for establishing RAID may cause instability of the system
running and thus lead to data damage. In case of hard disk failure, please replace it with the
functioning one immediately so as to prevent the data loss or performance effect. Please refer to
the List of Compatible HDD Models of our company for the recommended HDD models.
Note: In order to avoid damages during transportation, it is recommended to package and
transport the hard disks separately with the chassis of network storage system.
3.4.2.2 Installing HDD
Follow the steps below to install HDDs. We use 24 slots device as an example to describe the
following operations.
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Quick Start Guide
Steps:
1. Use the panel key to unlock the front panel and then pull out the front panel.
2. Press the spring lock of the HDD on the left, draw the handle and then pull out the HDD
bracket from the chassis along the guide apparatus.
3. Use four screws to secure the HDD (with the PCB side downward) to the bracket. In order to
ensure the HDD pin holds the line with the rear of the plate, mount screws to the specific
screw hole as shown.
4. Insert the HDD bracket (with the PCB side towards the left of the chassis) to the chassis and
push it along the guide apparatus to the bottom. Then, press the securing handle to ensure
the bracket has been seated into position and lock it.
5. Repeat the operating steps above till all HDDs have been installed.
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Figure 3-15 Split HDD Plate
Figure 3-16 HDD Installation Diagram
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