Hatco GRCMW-1DH Installation Manual

GLO-RAY
®
Merchandising Warmer
GRCMW-1D/H Series
Installation and Operating Manual
I&W #07.05.212.00
Do not operate this equipment unless you have read andunderstood the contents of this manual! Failureto follow the instructions containedin this manual may resultin serious injury or death.This manual contains important safety information concerning the maintenance, use, and operation of this product.If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.
© 2008 Hatco Corporation
CONTENTS
NOTICE
CAUTION
WARNING
Important Owner Information ...............................................i
Introduction............................................................................i
Important Safety Information...............................................1
Model Description.................................................................2
Model Designation................................................................2
Specifications........................................................................2
Plug Configurations .........................................................2
Electrical Rating Chart.....................................................2
Dimensions......................................................................3
Installation.............................................................................3
General............................................................................3
Assembly.........................................................................4
IMPORTANT OWNER INFORMATION
Record the model number, serial number (specification label located on the bottom of the unit), voltage, and purchase date of the unit in the spaces below. Please have this information available when calling Hatco for service assistance.
Model No. ____________________________________ Serial No. ____________________________________ Voltage ______________________________________ Date of Purchase ______________________________
Operation...............................................................................5
General............................................................................5
Startup.............................................................................5
Maintenance..........................................................................6
General............................................................................6
Cleaning ..........................................................................6
Replacing Xenon Display Light Bulbs..............................6
Removing Lime and Mineral Deposits.............................6
Troubleshooting Guide ........................................................7
Options and Accessories.....................................................8
Hatco Limited Warranty......................................................13
Authorized Parts Distributors............................Back Cover
Business 8:00 a.m. to 5:00 p.m. Hours: Central Standard Time
(Summer Hours: June to September – 8:00 a.m. to 5:00 p.m. C.S.T. Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday) Telephone: (800) 558-0607; (414) 671-6350 Fax: (800) 690-2966 (Parts and Service)
(414) 671-3976 (International)
INTRODUCTION
The Glo-Ray®MerchandisingWarmer keeps food hot at kitchen work areas, waitress pick-up stations, or customer serving points.
The GRCMW-1D incorporates Hatco’s precise temperature control to safely hold foods longer at optimum serving temperatures. The lower shelf of the GRCMW-1DH model has a humidity option that provides controlled, moisturized heat to maintain serving temperature and food texture longer. Xenon display lights enhance product displays. The overhead infrared metal sheath heating elements are guaranteed against breakage and burnout for two years, and the foil blanket base heating elements are guaranteed against burnout for one year.
All models featurea frontaccess door on the lower shelf and 1″ (25 mm) adjustable legs as standard equipment.
The Hatco Glo-Ray Merchandising Warmer is a product of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.
24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling (800) 558-0607.
Additional information can be found by visiting our web site at www.hatcocorp.com.
This manual provides installation, safety, and operating instructions for the Glo-Ray Merchandising Warmer. Hatco recommends all installation, operating, and safety instructions appearinginthis manual be read priorto installationoroperation of the Merchandising Warmer.
Safety information that appears in this manual is identified by the following signal word panels:
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to personal injury.
i
Form No. GRCMWDM-1108
IMPORTANT SAFETY INFORMATION
NOTICE
CAUTION
WARNING
Read the following important safety information before using this equipment to avoid serious injury or death
and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If the plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.
• Turn the power switch OFF, unplug the power cord, and allow the unit to cool before performing any maintenance or cleaning.
• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
• Unit is not weatherproof. Locate the unit indoors where the ambient air temperature is a minimum of 70°F (21°C).
• Do not steam clean or use excessive water on the unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power cord. The cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.
• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.
FIRE HAZARD: Locate the unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distancesare not maintained, discoloration or combustion could occur.
This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contactthe Hatco Service Department at 800-558­0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.
BURN HAZARD: Some exteriorsurfaceson the unit will get hot. Use caution when touching these areas.
Locate the unit at the proper counter height in an area that is convenient for use. The location should be level to preventtheunit or its contentsfromfallingaccidentallyand strong enough to support the weight of the unit and contents.
Do not move or relocate the unit for cleaning. The unit is bulky and heavy.
Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.
Use non-abrasive cleaners only. Abrasive cleaners could scratch the finish of the unit, marring its appearance and making it susceptible to soil accumulation.
Do not lay unit on the side with the control panel. Damage to the unit could occur.
Do not drag or slide the unit when moving or installing. Carefullyliftthe unit to prevent the rubber feet from tearing off.
IMPORTANT— DO NOT use paper towel or glass cleanerto clean polycarbonate surfaces. Paper towel and glass cleaner may scratch the material. Wipe off polycarbonate surfaces using a soft, clean and damp cloth.
Use of distilled water in the water reservoir of humidified units is recommended to preserve the life of electrical and mechanical components. Do not use deionized water. If non-distilled water is used, the reservoir will require periodiccleaning and deliming (refer to the MAINTENANCE section for cleaning procedure). Unit failure due to lime or mineral deposits is not covered under warranty.
Form No. GRCMWDM-1108
1
MODEL DESCRIPTION
GRCMW-1D
GRCMW-1DH
WARNING
NEMA 5-15P NEMA 5-20P
G R C M W - 1 D H
Glo-Ray
Curved
Merchandising Warmer
Dual Shelf
Humidity
Total Full-Size Pan Capacity of Each Shelf
All Models
The GRCMW-1D and GRCMW-1DH Merchandising Warmers are ideal for holding food hot at customer serving points. These modelsfeaturepre-focusedoverheadinfrared heating elements controlled by infinite switches as well as individual thermostatic temperature controls for the heated upper shelf, heated lower shelf, and humidity system .
NOTE: Humidity system on GRCMW-1DH models only.
The units also feature a polycarbonatefront access door on the lower shelf, glass side panels, an upper sneeze guard, 1″ (25 mm) adjustable legs, a lighted Power On/Off switch, Xenon display lights, and a 6′ (1829 mm) cord and plug set.
The top shelf holds two 1/2-size pans or one full-size pan. The bottom shelf holds two 1/2-size pans. The side panels are removable for easy cleaning.
Options and accessories available include pan skirts, an upper doorassembly(in place of the sneeze guard), DecorativeStone trim pieces, sign holders, door locks, and rear access doors. Referto the OPTIONSANDACCESSORIESsectionfordetails.
MODEL DESIGNATION
Figure 1. Model Description
SPECIFICATIONS
Plug Configuration
Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied accordingto the applications.
ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If the plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.
Electrical Rating Chart
Model Voltage Watts Amps Plug Configuration* Shipping Weight
GRCMW-1D 120 1540 12.8 NEMA 5-15P, NEMA 5-20P 97 lbs. (44 kg)
GRCMW-1DH 120 1660 13.8 NEMA 5-15P, NEMA 5-20P 100 lbs. (45 kg)
*NEMA 5-20P plug configuration is used on Canadian units.
Figure 2. Model Designation
NOTE: Receptacle not supplied by Hatco.
NOTE: Specification label located on bottom of unit. See label
2
for serial number and verification of unit electrical information.
Figure 3. Plug Configuration
Form No. GRCMWDM-1108
Dimensions
E
B
F
A
C
D
Front View Side View
CAUTION
WARNING
NOTICE
Width Bottom Top Height Footprint Footprint
Model (A) Depth (B) Depth (C) (D) Width (E) Depth (F)
GRCMW-1D and 26″ 17-3/4″ 20-1/8″ 26-7/8″ 22-3/4″ 14-3/4″
GRCMW-1DH (660 mm) (451 mm) (511 mm) (683 mm) (578 mm) (375 mm)
SPECIFICATIONS
Figure 4. Dimensions
General
The Glo-Ray®Merchandiser Warmer is shipped with most components pre-assembled. Care should be taken when unpacking shipping carton to avoid damage to unit and components enclosed.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate the unit indoors where the ambient air temperature is a minimum of 70°F (21°C).
FIRE HAZARD:
• Locate the unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
Locate the unit at the proper counter height in an area that is convenient for use. The location should be level to prevent the unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.
NOTE: Unit must be transported in the upright position.
INSTALLATION
1. Remove the unit from the carton.
2. Remove the information packet.
NOTE: To prevent delay in obtaining warranty coverage, fill out
and mail in the warranty card to Hatco.
3. Remove tape and protective packaging from all surfaces of the unit and any accessories.
Do not lay unit on the side with the control panel. Damage to the unit could occur.
Do not drag or slide the unit when moving or installing. Carefullylift the unit to prevent the rubber feet from tearing off.
4. Place the unit in the desired location.
• Locate the unit in an area where the ambient air temperatureis constant and a minimum of 70° F (21° C). Avoidareas that may be subjectto activeair movements or currents (i.e., near exhaust fans/hoods and air conditioning ducts).
• Make sure the unit is at the proper counter height in an area convenient for use.
• Make sure the countertop is level and strong enough to support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are positioned securely on the countertop.
Form No. GRCMWDM-1108
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