Page 1
GLO-RAY
®
Heated Display Cases
GRCD & GRHD Series
Installation &
Operating Manual
I & W #07.05.080.00
This manual contains important safety information
concerning the maintenance, use and operation
of this product. Failure to follow the instructions
contained in this manual may result in serious injury.
If you are unable to understand the contents
of this manual, please bring it to the attention
of your supervisor. Do not operate this equipment
unless you have read and understood the contents
of this manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso
y operación de este producto. Cualquier falla
en el seguimiento de las instrucciones contenidas en
este manual puede resultar en un serio daño. Si usted
no puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este equipo
al menos que haya leído y comprendido el contenido
de este manual.
Page 2
Form No. GRCD/HDM-0703
i
INTRODUCTION
CONTENTS
Important Owner Information ..................................i
Introduction.................................................................i
Important Safety Instructions..................................1
Model Descriptions....................................................3
All GRCD Models....................................................3
All GRHD Models ...................................................4
Specifications..............................................................5
Electrical Rating Chart-GRCD Models...............5
Electrical Rating Chart-GRHD Models...............7
Plug Configurations .............................................9
Dimensions-GRCD Models.................................9
Dimensions-GRHD Models...............................10
Installation................................................................11
All Models..........................................................11
GRCD Models....................................................11
GRHD Models ...................................................12
Location..............................................................13
Record the model number, serial number (located
on the back of the unit), voltage and purchase date
of your Glo-Ray®Heated Display Case in the spaces
below. Please have this information available when
calling Hatco for service assistance.
Model No.
Serial No.
Voltage
Date of Purchase
IMPORTANT OWNER INFORMATION
Business Hours: 8:00 a.m. to 5:00 p.m.
Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Parts & Service Fax: (800) 690-2966
(414) 671-3976 (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com.
Operation..................................................................14
Non-Humidified Models....................................14
Humidified Models ............................................15
Maintenance.............................................................16
General...............................................................16
Cleaning .............................................................16
Removing Lime & Mineral Deposits.................16
Display Light Bulb Replacement.......................17
Accessories................................................................18
Hatco Limited Warranty .........................................20
Authorized Parts Distributors .................Back Cover
Hatco Glo-Ray Heated Display Cases are designed
to hold prepared foods for prolonged periods of time
while maintaining that “just made” quality. Hatco
Display Cases provide the best environment for food
products by regulating the air temperature. Display
models equipped with humidity control also balance
the humidity level. The use of controlled heat maintains
serving temperature and texture longer than
conventional holding equipment.
Glo-Ray Heated Display Cases keep all foods
at optimum serving temperatures without affecting
quality. These Glo-Ray warmers have prefocused
infrared heat from above and a thermostatically
controlled heated base to extend the holding times
of most foods.
This manual provides the installation, safety
and operating instructions for the Glo-Ray Heated
Display Cases. We recommend all installation, operating
and safety instructions appearing in this manual be read
prior to installation or operation of your Hatco Heated
Display Case. Safety instructions that appear in this
manual after a warning symbol and the words
WARNING or CAUTION printed in bold face are very
important. WARNING means there is the possibility
of serious injury or death to yourself or others.
CAUTION means there is the possibility of minor
or moderate injury. CAUTION without the symbol
signifies the possibility of equipment or property
damage only.
Your Hatco Glo-Ray Heated Display Case is a product
of extensive research and field testing. The materials
used were selected for maximum durability, attractive
appearance and optimum performance. Every unit
is thoroughly inspected and tested prior to shipment.
Page 3
Form No. GRCD/HDM-0703
1
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.
CAUTIONS
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas
to avoid injury.
For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe distances
are not maintained, discoloration or combustion
could occur.
To prevent any injury or damage locate the unit
at the proper counter height, in an area that
is convenient for use. The location should be level
to prevent the unit or its contents from
accidentally falling, and strong enough to support
the weight of the unit and food displayed.
The unit must be transported in an upright
position. If laid on its side, all glass surfaces,
pans rails and skirts must be secured with
tape, and water must be removed from
humidified units.
The National Sanitation Foundation (NSF)
requires units over 36" (914 mm) in length
or weighing more than 80 lbs. (36 kg) to be either
sealed or raised on the installation surface.
If this unit cannot be sealed at the point of use,
4" (102 mm) legs are included to allow for proper
cleaning access below unit.
Unit is not weatherproof. For safe and proper
operation locate the unit indoors
where
the ambient air temperature is constant
and is a minimum of 70°F (21°C).
To avoid any injury on GRCD-PDG
and GRCDH-PDG series units do not come
in contact with the heated glass shelf while unit
is in operation.
WARNINGS
To avoid any injury, turn the power switch OFF,
unplug the unit from the power source and allow
to cool before performing any maintenance.
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine
the proper voltage and size and install the proper
electrical outlet.
Only light bulbs which meet or exceed N.S.F
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specifically coated could result in personal injury
and/or food contamination.
Unit is not waterproof. To avoid electrical shock
or personal injury, DO NOT submerge in water.
Do not operate if it has been submerged in water.
To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the unit.
To prevent any injury or damage to the unit
do not pull unit by power cord.
To prevent any injury, discontinue use if power
cord is frayed or worn.
To prevent any injury, do not place food directly
on glass or stainless steel surfaces. Food product
must be wrapped or boxed.
To avoid any injury, on GRCD-PDG
and GRCDH-PDG series units do not allow
liquids to spill onto the heated glass shelf.
To avoid any injury, on GRCD-PDG
and GRCDH-PDG series units do not clean
heated glass shelf when unit is energized or hot.
Page 4
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.
CAUTIONS
Do not lay unit on the side with the control panel
or the front of a curved glass unit, damage to unit
could occur.
To avoid damage to glass do not remove rubber
shipping tabs or tape from glass until legs have
been installed.
Use only non-abrasive cleaners. Abrasive cleaners
could scratch the finish of your Glo-Ray Heated
Display Case, marring its appearance and making
it susceptible to dirt accumulation.
Do not allow the glass shelf to overheat
on GRCD-PDG and GRCDH-PDG series units.
Overheating may cause the food containers
to melt or soften.
Do not use food pans, ceramic dishes, or abrasive
materials on heated glass shelves. Food pans,
ceramic dishes, and abrasive materials may
scratch the glass shelf marring its appearance
and making it susceptible to dirt accumulation.
It is recommended that glass shelves be used
for food products contained in disposable paper
or plastic containers or wrapping.
WARNINGS
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558-0607
or 414-671-6350; fax 800-690-2966
or International fax 414-671-3976.
This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when service
is required.
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the characteristics
that will allow them to operate safely
in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment
to hazardous electrical voltage, resulting
in electrical shock or burn.
Form No. GRCD/HDM-0703
2
Page 5
Form No. GRCD/HDM-0703
3
MODEL DESCRIPTIONS
ALL GRCD MODELS
All GRCD models are constructed of stainless steel
and aluminum with a tempered curved front glass panel
and glass sides. The display cases feature a specially
designed thermostatically controlled heated base,
infrared upper heating elements, incandescent lights,
4" (102 mm) appliance legs, and a cord and plug set.
GRCD-1P (Single Tier)
The GRCD-1P is designed to hold up to one standard
full size food pan. The unit has one hinged door.
GRCD-1PD (Dual Tier)
The GRCD-1PD is designed to hold up to one half
size or two 1/3 size standard food pans on the top
stainless steel shelf, and one standard full size food
pan on the bottom. The unit has one hinged door.
GRCD-2P (Single Tier)
The GRCD-2P is designed to hold up to two standard
full size food pans. The unit has two sliding rear doors.
GRCD-2PD (Dual Tier)
The GRCD-2PD is designed to hold up to one full size
plus a 1/3 size standard food pan on the top stainless
steel shelf, and two standard full size food pans
on the bottom. The unit has two sliding rear doors.
GRCD-2PDG (Dual Tier)
The GRCD-2PDG features an upper heated glass shelf
designed to hold hot wrapped or boxed food and a lower
heated base that holds two standard full size food pans.
The unit has two sliding rear doors.
GRCD-3P (Single Tier)
The GRCD-3P is designed to hold three standard full
size food pans. The unit has two sliding rear doors.
GRCD-3PD (Dual Tier)
The GRCD-3PD is designed to hold up to two full size
standard food pans on the top stainless steel shelf
and three standard food pans on the bottom. The unit
has two sliding rear doors.
GRCD-3PDG (Dual Tier)
The GRCD-3PDG features an upper heated glass shelf
designed to hold hot wrapped or boxed food and a lower
heated base that holds three standard full size food pans.
The unit has two sliding rear doors.
Figure 1. Glo-Ray Model GRCD-2PD Shown
Figure 2. Glo-Ray Model GRCDH-2PD Shown
GRCDH SERIES (Humidified)
The GRCDH Models (Humidified) are similar
to the GRCD Models (Non-Humidified) listed above
but come equipped with a thermostatically-controlled,
adjustable humidity system. A3 quart (2.8 liter)
capacity heated water trough in the base provides
humidity to extend food holding time up to four hours.
NOTE: GRCD models cannot be converted
to GRCDH models.
Page 6
Form No. GRCD/HDM-0703
4
MODEL DESCRIPTIONS
ALL GRHD MODELS
All GRHD models are constructed of stainless steel
and aluminum with sliding doors on the back side,
and full view tempered glass sides. The display cases
feature a thermostatically controlled heated base,
infrared upper heating elements, incandescent lights,
4" (102 mm) appliance legs, and a cord and plug set.
GRHD-2P (Single Tier)
The GRHD-2P is designed to hold up to two standard,
full size food pans.
GRHD-2PD (Dual Tier)
The GRHD-2PD is designed to hold two half size
standard food pans on the top shelf and two standard
full size food pans on the bottom.
GRHD-3P (Single Tier)
The GRHD-3P is designed to hold three standard
food pans.
GRHD-3PD (Dual Tier)
The GRHD-3PD is designed to hold three half size
standard food pans on the top shelf and three standard
food pans on the bottom.
GRHD-4P (Single Tier)
The GRHD-4P is designed to hold four standard
food pans.
GRHD-4PD (Dual Tier)
The GRHD-4PD is designed to hold four half size
standard food pans or two full size standard food
pans on the top shelf, and four standard food pans
on the bottom.
GRHDH MODELS (Humidified)
The GRHDH Models (Humidified) are similar
to the GRHD Models (Non-Humidified) but come
equipped with a thermostatically controlled, adjustable
humidity system. A3 or 6 quart (2.8 or 5.7 liter)
capacity heated water trough in the base provides
humidity to extend food holding time up to four hours.
Figure 3. Glo-Ray Model GRHD-2P Shown
Figure 4. Glo-Ray Model GRHDH-2PD Shown
NOTE: GRHDH models are equipped with humidity
on the bottom shelf only.
NOTE: GRHD models cannot be converted
to GRHDH models.
Page 7
Form No. GRCD/HDM-07035
SPECIFICATIONS
ELECTRICAL RATING CHART - GRCD MODELS
* NEMA 5-20P for Canada.
Not available for Canada with Backlit Base Sign Holder.
NOTE: GRCD-PDG series contain a GFCI (Ground Fault Circuit Interrupt) built into the unit.
The electrical information in the shaded areas pertains to Export models only.
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRCD-1P 100 410 4.1 NEMA 5-15P 60 lbs. (27 kg)
120 410 3.4 NEMA 5-15P 60 lbs. (27 kg)
220-230CE 443 1.9 CEE 7/7 Schuko 60 lbs. (27 kg)
220 405 1.8 CEE 7/7 Schuko 60 lbs. (27 kg)
230-240CE 425 1.8 BS 1363 60 lbs. (27 kg)
240 425 1.8 BS 1363 60 lbs. (27 kg)
GRCD-1PD 100 860 8.6 NEMA 5-15P 98 lbs. (45 kg)
120 860 7.2 NEMA 5-15P 98 lbs. (45 kg)
220-230CE 989 4.3 CEE 7/7 Schuko 98 lbs. (45 kg)
220 905 4.1 CEE 7/7 Schuko 98 lbs. (45 kg)
230-240CE 905 3.8 BS 1363 98 lbs. (45 kg)
240 905 3.8 BS 1363 98 lbs. (45 kg)
GRCD-2P 100 780 7.8 NEMA 5-15P 104 lbs. (47 kg)
120 780 6.5 NEMA 5-15P 104 lbs. (47 kg)
220-230CE 776 3.4 CEE 7/7 Schuko 104 lbs. (47 kg)
220 710 3.2 CEE 7/7 Schuko 104 lbs. (47 kg)
230-240CE 780 3.3 BS 1363 104 lbs. (47 kg)
240 780 3.3 BS 1363 104 lbs. (47 kg)
GRCD-2PD 100 1210 12.1 NEMA 5-15P 170 lbs. (77 kg)
120 1210 10.1 NEMA 5-15P* 170 lbs. (77 kg)
220-230CE 1177 5.1 CEE 7/7 Schuko 170 lbs. (77 kg)
220 1077 4.9 CEE 7/7 Schuko 170 lbs. (77 kg)
230-240CE 1285 5.4 BS 1363 170 lbs. (77 kg)
240 1285 5.4 BS 1363 170 lbs. (77 kg)
GRCD-2PDG 120 1130 9.4 NEMA 5-15P 170 lbs. (77 kg)
GRCD-3P 100 1005 10.1 NEMA 5-15P 152 lbs. (69 kg)
120 1005 8.4 NEMA 5-15P 152 lbs. (69 kg)
220-230CE 1000 4.4 CEE 7/7 Schuko 152 lbs. (69 kg)
220 915 4.2 CEE 7/7 Schuko 152 lbs. (69 kg)
230-240CE 1005 4.2 BS 1363 152 lbs. (69 kg)
240 1005 4.2 BS 1363 152 lbs. (69 kg)
GRCD-3PD 120 1710 14.3 NEMA 5-15P* 218 lbs. (99 kg)
220-230CE 1570 6.8 CEE 7/7 Schuko 218 lbs. (99 kg)
220 1434 6.5 CEE 7/7 Schuko 218 lbs. (99 kg)
230-240CE 1710 7.1 BS 1363 218 lbs. (99 kg)
240 1710 7.1 BS 1363 218 lbs. (99 kg)
GRCD-3PDG 120 1725 14.3 NEMA 5-15P 218 lbs. (99 kg)
♦
♦
♦
†
Page 8
Form No. GRCD/HDM-0703 6
SPECIFICATIONS
ELECTRICAL RATING CHART - GRCD MODELS
♦
♦
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRCDH-1P 100 660 6.6 NEMA 5-15P 71 lbs. (32 kg)
120 660 5.5 NEMA 5-15P 71 lbs. (32 kg)
220-230CE 693 3.0 CEE 7/7 Schuko 71 lbs. (32 kg)
220 634 2.9 CEE 7/7 Schuko 71 lbs. (32 kg)
230-240CE 697 2.9 BS 1363 71 lbs. (32 kg)
240 697 2.9 BS 1363 71 lbs. (32 kg)
GRCDH-1PD 100 1038 10.4 NEMA 5-15P 100 lbs. (45 kg)
120 1110 9.3 NEMA 5-15P 100 lbs. (45 kg)
220-230CE 1201 4.9 CEE 7/7 Schuko 100 lbs. (45 kg)
220 1099 5.0 CEE 7/7 Schuko 100 lbs. (45 kg)
230-240CE 1177 4.9 BS 1363 100 lbs. (45 kg)
240 1177 4.9 BS 1363 100 lbs. (45 kg)
GRCDH-2P 100 976 9.8 NEMA 5-15P 124 lbs. (56 kg)
120 1030 8.6 NEMA 5-15P 124 lbs. (56 kg)
220-230CE 1026 4.5 CEE 7/7 Schuko 124 lbs. (56 kg)
220 939 4.3 CEE 7/7 Schuko 124 lbs. (56 kg)
230-240CE 1052 4.4 BS 1363 124 lbs. (56 kg)
240 1052 4.4 BS 1363 124 lbs. (56 kg)
GRCDH-2PD 100 1352 13.5 NEMA 5-15P 174 lbs. (79 kg)
120 1460 12.2 NEMA 5-15P* 174 lbs. (79 kg)
220-230CE 1427 6.2 CEE 7/7 Schuko 174 lbs. (79 kg)
220 1306 5.9 CEE 7/7 Schuko 174 lbs. (79 kg)
230-240CE 1532 6.4 BS 1363 174 lbs. (79 kg)
240 1532 6.4 BS 1363 174 lbs. (79 kg)
GRCDH-2PDG 120 1380 11.5 NEMA 5-15P 174 lbs. (79 kg)
GRCDH-3P 100 1201 12.0 NEMA 5-15P 172 lbs. (78 kg)
120 1255 10.5 NEMA 5-15P 172 lbs. (78 kg)
220-230CE 1251 5.4 CEE 7/7 Schuko 172 lbs. (78 kg)
220 1145 5.2 CEE 7/7 Schuko 172 lbs. (78 kg)
230-240CE 1277 5.3 BS 1363 172 lbs. (78 kg)
240 1277 5.3 BS 1363 172 lbs. (78 kg)
GRCDH-3PD 120 1960 16.0 NEMA 5-20P
†
222 lbs. (101 kg)
220-230CE 1818 7.9 CEE 7/7 Schuko 222 lbs. (101 kg)
220 1663 7.6 CEE 7/7 Schuko 222 lbs. (101 kg)
230-240CE 1989 8.3 BS 1363 222 lbs. (101 kg)
240 1982 8.3 BS 1363 222 lbs. (101 kg)
GRCDH-3PDG 120 1915 15.9 NEMA 5-20P 222 lbs. (101 kg)
* NEMA 5-20P for Canada.
Not available for Canada with Backlit Base Sign Holder.
NOTE: GRCD-PDG series contain a GFCI (Ground Fault Circuit Interrupt) built into the unit.
The electrical information in the shaded areas pertains to Export models only.
♦
†
Page 9
7
SPECIFICATIONS
Form No. GRCD/HDM-0703
ELECTRICAL RATING CHART - GRHD MODELS
* NEMA 5-20P for Canada.
‡
Not available for Canada.
The electrical information in the shaded areas pertains to Export models only.
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRHD-2P 100 940 9.4 NEMA 5-15P 120 lbs. (54 kg)
120 940 7.8 NEMA 5-15P 120 lbs. (54 kg)
220-230CE 1131 4.9 CEE 7/7 Schuko 120 lbs. (54 kg)
220 1035 4.7 CEE 7/7 Schuko 120 lbs. (54 kg)
230-240CE 940 3.9 BS 1363 120 lbs. (54 kg)
240 940 3.9 BS 1363 120 lbs. (54 kg)
GRHD-2PD 120 1310 10.9 NEMA 5-15P 168 lbs. (76 kg)
220-230CE 1333 5.8 CEE 7/7 Schuko 168 lbs. (76 kg)
220 1220 5.6 CEE 7/7 Schuko 168 lbs. (76 kg)
230-240CE 1310 5.5 BS 1363 168 lbs. (76 kg)
240 1310 5.5 BS 1363 168 lbs. (76 kg)
GRHD-3P 120 1350 11.3 NEMA 5-15P 150 lbs. (68 kg)
220-230CE 1601 7.0 CEE 7/7 Schuko 150 lbs. (68 kg)
220 1465 6.7 CEE 7/7 Schuko 150 lbs. (68 kg)
230-240CE 1350 5.6 BS 1363 150 lbs. (68 kg)
240 1350 5.6 BS 1363 150 lbs. (68 kg)
GRHD-3PD 120 1755 14.6 NEMA 5-15P* 188 lbs. (85 kg)
220-230CE 1749 7.9 CEE 7/7 Schuko 188 lbs. (85 kg)
220 1600 7.3 CEE 7/7 Schuko 188 lbs. (85 kg)
230-240CE 1755 7.3 BS 1363 188 lbs. (85 kg)
240 1755 7.3 BS 1363 188 lbs. (85 kg)
GRHD-4P 120 1785 14.9 NEMA 5-15P* 215 lbs. (98 kg)
120/208 1785 7.7 NEMA 14-20P 215 lbs. (98 kg)
120/240 1785 7.7 NEMA 14-20P 215 lbs. (98 kg)
220-230CE 2109 9.2 CEE 7/7 Schuko 215 lbs. (98 kg)
220 1930 8.8 CEE 7/7 Schuko 215 lbs. (98 kg)
230-240CE 1785 7.4 BS 1363 215 lbs. (98 kg)
240 1785 7.4 BS 1363 215 lbs. (98 kg)
GRHD-4PD 120 2660 22.2 NEMA 5-30P
‡
230 lbs. (104 kg)
120/208 2660 12.4 NEMA 14-20P 230 lbs. (104 kg)
120/240 2660 12.4 NEMA 14-20P 230 lbs. (104 kg)
220-230CE 2661 11.6 CEE 7/7 Schuko 230 lbs. (104 kg)
220 2435 11.1 CEE 7/7 Schuko 230 lbs. (104 kg)
230-240CE 2661 11.1 BS 1363 230 lbs. (104 kg)
240 2660 11.1 BS 1363 230 lbs. (104 kg)
Page 10
Form No. GRCD/HDM-0703
8
ELECTRICAL RATING CHART - GRHD MODELS
SPECIFICATIONS
* NEMA 5-20P for Canada.
‡
Not available for Canada.
The electrical information in the shaded areas pertains to Export models only.
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRHDH-2P 100 1190 11.9 NEMA 5-15P 120 lbs. (55 kg)
120 1190 9.9 NEMA 5-15P 120 lbs. (55 kg)
220-230CE 1289 5.6 CEE 7/7 Schuko 120 lbs. (55 kg)
220 1179 5.4 CEE 7/7 Schuko 120 lbs. (55 kg)
230-240CE 1212 5.0 BS 1363 120 lbs. (55 kg)
240 1212 5.0 BS 1363 120 lbs. (55 kg)
GRHDH-2PD 120 1560 13.0 NEMA 5-15P* 175 lbs. (79 kg)
220-230CE 1671 7.3 CEE 7/7 Schuko 175 lbs. (79 kg)
220 1529 7.0 CEE 7/7 Schuko 175 lbs. (79 kg)
230-240CE 1582 6.6 BS 1363 175 lbs. (79 kg)
240 1582 6.6 BS 1363 175 lbs. (79 kg)
GRHDH-3P 120 1600 13.3 NEMA 5-15P* 162 lbs. (73 kg)
220-230CE 1731 7.5 CEE 7/7 Schuko 162 lbs. (73 kg)
220 1584 7.2 CEE 7/7 Schuko 162 lbs. (73 kg)
230-240CE 1622 6.8 BS 1363 162 lbs. (73 kg)
240 1622 6.8 BS 1363 162 lbs. (73 kg)
GRHDH-3PD 120 2005 16.7 NEMA 5-20P
‡
200 lbs. (91 kg)
220-230CE 2141 9.3 CEE 7/7 Schuko 200 lbs. (91 kg)
220 1959 8.9 CEE 7/7 Schuko 200 lbs. (91 kg)
230-240CE 2027 8.4 BS 1363 200 lbs. (91 kg)
240 2027 8.4 BS 1363 200 lbs. (91 kg)
GRHDH-4P 120 2285 19.0 NEMA 5-30P
‡
215 lbs. (98 kg)
120/208 2285 9.8 NEMA 14-20P 215 lbs. (98 kg)
120/240 2285 9.8 NEMA 14-20P 215 lbs. (98 kg)
220-230CE 2463 10.7 CEE 7/7 Schuko 215 lbs. (98 kg)
220 2253 10.2 CEE 7/7 Schuko 215 lbs. (98 kg)
230-240CE 2329 9.7 BS 1363 215 lbs. (98 kg)
240 2329 9.7 BS 1363 215 lbs. (98 kg)
GRHDH-4PD 120 3160 26.3 NEMA 5-30P
‡
240 lbs. (109 kg)
120/208 3160 13.9 NEMA 14-20P 240 lbs. (109 kg)
120/240 3160 13.9 NEMA 14-20P 240 lbs. (109 kg)
220-230CE 3375 14.7 CEE 7/7 Schuko 240 lbs. (109 kg)
220 3088 14.0 CEE 7/7 Schuko 240 lbs. (109 kg)
230-240CE 3204 13.4 BS 1363 240 lbs. (109 kg)
240 3204 13.4 BS 1363 240 lbs. (109 kg)
Page 11
Model (A) Width (B) Length (C) Height*
GRCD-1P 26" 20-5/8" 24"
(660 mm) (524 mm) (610 mm)
GRCD-1PD 26" 20-5/8" 31-3/4"
(660 mm) (524 mm) (807 mm)
GRCD-2P 26" 32-1/2" 24"
(660 mm) (826 mm) (610 mm)
GRCD-2PD 26" 32-1/2" 31-3/4"
(660 mm) (826 mm) (807 mm)
GRCD-2PDG 26" 32-1/2" 31-3/4"
(660 mm) (826 mm) (807 mm)
GRCD-3P 26" 45-1/2" 24"
(660 mm) (1156 mm) (610 mm)
GRCD-3PD 26" 45-1/2" 31-3/4"
(660 mm) (1156 mm) (807 mm)
GRCD-3PDG 26" 45-1/2" 31-3/4"
(660 mm) (1156 mm) (807 mm)
GRCDH-1P 26" 20-5/8" 24"
(660 mm) (524 mm) (610 mm)
GRCDH-1PD 26" 20-5/8" 31-3/4"
(660 mm) (524 mm) (807 mm)
GRCDH-2P 26" 32-1/2" 24"
(660 mm) (826 mm) (610 mm)
GRCDH-2PD 26" 32-1/2" 31-3/4"
(660 mm) (826 mm) (807 mm)
GRCDH-2PDG 26" 32-1/2" 24"
(660 mm) (826 mm) (610 mm)
GRCDH-3P 26" 45-1/2" 24"
(660 mm) (1156 mm) (610 mm)
GRCDH-3PD 26" 45-1/2" 31-3/4"
(660 mm) (1156 mm) (807 mm)
GRCDH-3PDG 26" 45-1/2" 31-3/4"
(660 mm) (1156 mm) (807 mm)
Form No. GRCD/HDM-07039
SPECIFICATIONS
NEMA 5-15P
NEMA 5-30P NEMA 14-20P
Figure 5. Plug Configurations
NEMA 5-20P
PLUG CONFIGURATIONS
Units are supplied from the factory with an electrical
cord and plug. See Figure 5.
WARNING
Plug unit into a properly grounded electrical outlet
of the correct voltage, size and plug configuration. If
the plug and receptacle do not match, contact a
qualified electrician to determine the proper voltage
and size and install the proper electrical outlet.
Figure 6. Dimensions - GRCD Models
!
DIMENSIONS - GRCD MODELS
NOTE: On dual shelf units, the interior usable space
dimension for the upper shelf is as follows:
- 15" (381 mm) deep
- 6-3/4" (172 mm) high with pan enclosure installed
- 9" (229 mm) high without pan enclosure and metal
shelf
- 10-1/4" (260 mm) high without pan enclosure
and glass shelf
- 18" (457 mm) wide for -1PD model
- 30" (762 mm) wide for -2PD models
- 43" (1092 mm) wide for -3PD models
NOTE: On dual shelf units, the lower shelf interior
height dimension is as follows:
- 8" (203 mm) with pan enclosure installed
- 10-1/4" (260 mm) without pan enclosure
NOTE: On single shelf units, the interior height
dimension is as follows:
- 12-1/8" (308 mm) with pan enclosure installed
- 14-1/8" (359 mm) without pan enclosure
A
B
C
* Height includes 4" (102 mm) for legs.
CEE 7/7 Schuko BS-1363
Page 12
Model (A) Width (B) Length (C) Height*
GRHD-2P 26" 32-1/2" 25"
(660 mm) (826 mm) (635 mm)
GRHD-2PD 26" 32-1/2" 30"
(660 mm) (826 mm) (762 mm)
GRHD-3P 26" 45-1/2" 25"
(660 mm) (1156 mm) (635 mm)
GRHD-3PD 26" 45-1/2" 30"
(660 mm) (1156 mm) (762 mm)
GRHD-4P 26" 58-1/2" 25"
(660 mm) (1486 mm) (635 mm)
GRHD-4PD 26" 58-1/2" 30"
(660 mm) (1486 mm) (762 mm)
DIMENSIONS - GRHD MODELS
Model (A) Width (B) Length (C) Height*
GRHDH-2P 26" 33-3/8" 25"
(660 mm) (848 mm) (635 mm)
GRHDH-2PD 26" 33-3/8" 30"
(660 mm) (848 mm) (762 mm)
GRHDH-3P 26" 46-3/8" 25"
(660 mm) (1178 mm) (635 mm)
GRHDH-3PD 26" 46-3/8" 30"
(660 mm) (1178 mm) (762 mm)
GRHDH-4P 26" 59-3/8" 25"
(660 mm) (1508 mm) (635 mm)
GRHDH-4PD 26" 59-3/8" 30"
(660 mm) (1508 mm) (762 mm)
Figure 7. Dimensions - GRHD Models
B
A
C
* Height includes 4" (102 mm) for legs. * Height includes 4" (102 mm) for legs.
Form No. GRCD/HDM-0703
10
SPECIFICATIONS
Page 13
Form No. GRCD/HDM-0703
11
INSTALLATION
ALL MODELS
CAUTION
The National Sanitation Foundation (NSF) requires
units over 36" (914 mm) in length or weighing more
than 80 lbs. (36 kg) to be either sealed or raised
on the installation surface. If this unit cannot
be sealed at the point of use, 4" (102 mm) legs
are included to allow for proper cleaning access
below unit.
CAUTION
To avoid damage to glass do not remove rubber
shipping tabs or tape from glass until legs have
been installed.
GRCD MODELS
1. Remove plastic bag containing 4 adjustable legs
from inside the unit.
2. Remove pan rail (GRCD units) or pan skirts, water
trough (GRCDH units) and front glass.
3. Carefully lay unit on its side (requires 2 people).
Install legs to bottom of unit as shown in Figure 8.
Hand tighten legs until snug. Do not overtighten.
Return unit to the upright position.
CAUTION
Do not lay unit on the side with the control panel
or the front of a curved glass unit, damage to unit
could occur.
NOTE: Legs are adjustable for leveling the unit. Use
a 9/16" (14 mm) open-end wrench to make leveling
adjustments once the unit is placed in final position.
4. Remove rear doors on 2-pan and 3-pan models
by grasping the door edges then lifting up
and out of the bottom channel. Discard
the protective cardboard from top of each door.
NOTE: Do not remove the plastic glides from top
of door glass. See Figure 9.
5. Remove tape and protective film from all outside
surfaces of unit.
6. Remove front curved glass by rotating it partially
forward and lifting straight up and off. Discard
rubber packing strips.
7. Remove tape and protective film from all internal
parts and surfaces.
8. Install pan rail (GRCD units) or pan skirts and water
trough (GRCDH units).
9. Install rear doors and front curved glass.
Figure 9. Exploded View - GRCD Models
Figure 8. Adjustable Legs
Leg Adjustment
Adjust leg using a 9/16”
(14 mm) open-end
wrench and turning
bottom of leg
accordingly.
Pan Rail (GRCD models)
Pan Skirt
(GRCDH models)
Front Curved Glass
Right Rear Door*
Door Glides
(2 ea. door)
Left Rear Door*
Water Trough
(GRCDH models)
Pan Divider
(GRCDH models)
!
Leg Installation
* 1-Pan models have a hinged door.
Page 14
GRHD MODELS
1. Remove plastic bag containing 4 adjustable legs
from inside the unit.
2. Remove all components from inside the unit. See
Figure 10.
3. Remove all doors by grasping the door edges then
lifting up and out of the bottom channel. See
Figure 10. Discard the protective cardboard from
top of each door.
NOTE: Do not remove the plastic glides from top
of door glass. See Figure 10.
4. Carefully lay unit on its side (requires 2 people).
Install legs to bottom of unit as shown in Figure 8.
Hand tighten legs until snug. Do not overtighten.
Return unit to the upright position.
NOTE: If your unit is equipped with optional Slant Leg
Kit, see Accessories for installation instructions.
CAUTION
Do not lay unit on the side with the control panel
or the front of a curved glass unit, damage to unit
could occur.
NOTE: Legs are adjustable for leveling the unit. Use
a 9/16" (14 mm) open-end wrench to make leveling
adjustments once the unit is placed in final position.
5. Remove tape and protective film from all surfaces
of unit.
6. Install pan rail (GRHD units) or pan skirt, divider
and water trough (GRHDH units).
7. Re-install rear doors.
NOTE: If your unit is equipped with optional Sandwich
Chutes and/or Display Sign Holder, see Accessories
for installation instructions.
Figure 10. Exploded View - GRHD Models
Pan Rail (GRHD models)
Pan Skirt
(GRHDH models)
Door Glides
(2 ea. door)
Rear Doors
Side Glass
Water Trough
(GRHDH models)
Pan Divider
(GRHDH models)
Form No. GRCD/HDM-0703 12
INSTALLATION
Page 15
Form No. GRCD/HDM-0703
13
INSTALLATION
LOCATION - ALL MODELS
CAUTION
The unit must be transported in an upright position.
If laid on its side, all glass surfaces, pans rails
and skirts must be secured with tape, and water
must be removed from the unit.
CAUTION
To prevent any injury or damage locate the unit
at the proper counter height, in an area that
is convenient for use. The location should be level
to prevent the unit or its contents from accidentally
falling, and strong enough to support the weight
of the unit and food displayed.
CAUTION
For safe and proper operation, the unit must
be located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
WARNING
Unit is not waterproof. To avoid electrical shock
or personal injury. DO NOT submerge in water.
Do not operate if it has been submerged in water.
CAUTION
Unit is not weatherproof. For safe and proper
operation locate the unit indoors
where the ambient
air temperature is constant and is a minimum
of 70°F (21°C).
!
!
!
!
!
Page 16
Form No. GRCD/HDM-0703 14
OPERATION
CAUTION
Some exterior surfaces on the unit will get hot. Use
caution when touching these areas to avoid injury.
WARNING
To prevent any injury or damage to the unit do not
pull unit by power cord.
WARNING
To prevent any injury, discontinue use if power cord
is frayed or worn.
WARNING
To prevent any injury, do not place food directly
on glass or stainless steel surfaces. Food product
must be wrapped or boxed.
CAUTION
To avoid any injury on GRCD-PDG and
GRCDH-PDG series units do not come in contact
with the heated glass shelf while unit is in operation.
WARNING
To avoid any injury, on GRCD-PDG and
GRCDH-PDG series units do not allow liquids
to spill onto the heated glass shelf.
CAUTION
Do not allow the glass shelf to overheat
on GRCD-PDG and GRCDH-PDG series units.
Overheating may cause the food containers
to melt or soften.
CAUTION
Do not use food pans, ceramic dishes, or abrasive
materials on heated glass shelves. Food pans,
ceramic dishes, and abrasive materials may scratch
the glass shelf marring its appearance
and making it susceptible to dirt accumulation.
It is recommended that glass shelves be used
for food products contained in disposable paper
or plastic containers or wrapping.
NOTE: Scratches on heated glass shelves
are not
covered under warranty.
Figure 11. Control Panel – Non-Humidified Models
Power Switch
Base Heat Control
Center Heat Control*
Top & Center Heat Indicators*
Top Heat Control
!
!
!
!
!
!
*Dual tier models only.
NON-HUMIDIFIED MODELS
1. Plug cabinet into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. See Specifications for details.
2. Turn the Power Switch to the ON position. See
Figure 11.
3. On start-up set all heat controls at maximum
to assure safe food holding.
On dual tier models, the Top and Center Heat
Indicators will light when controls are
in the ON position.
NOTE: Temperature settings may vary depending upon
product make-up and consistency.
4. Allow unit 30 minutes to reach operating
temperature.
ON
OFF
HATCO
GLO-RAY
Page 17
Form No. GRCD/HDM-070315
OPERATION
Figure 12. Control Panel – Humidified Models
Power Switch
Reset
Button
Low Water
Indicator
Humidity On
Indicator
Base Heat Control
Center Heat Control*
Humidity Selector Control
Top & Center Heat Indicators*
Top Heat Control
*Dual tier models only.
HUMIDIFIED MODELS
1. Plug cabinet into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. See Specifications for details.
2. Remove the center slotted pan divider from
the water trough.
3. Turn the Power Switch to the ON position. See
Figure 12.
4. Rotate the Humidity Selector Control to the desired
position. The green Humidity On Indicator will light
up to show that humidity is on. The red Low Water
Indicator will light when the water trough is empty.
5. Fill the water trough with softened or distilled water.
The trough has a 3 quart (2.8 liter) capacity.
If the red Low Water Indicator is on, press
the Reset Button.
NOTE: Use of softened or distilled water
is recommended to preserve the life of electrical
and mechanical components. If hard water is used,
the trough will require periodic cleaning and deliming.
See Maintenance section for deliming instructions.
6. Re-install the center Pan Divider.
7. On start-up set all heat controls at maximum
to assure safe food holding.
On dual tier models, the Top and Center
Heat Indicators will light when controls
are in the ON position.
NOTE: Temperature and humidity settings may vary
depending upon product make-up and consistency.
NOTE: The trough capacity permits uninterrupted
operation for approximately 4 hours, depending
on the settings and how frequently the door is opened.
When the red Low Water Indicator lamp is lit, add water
to the reservoir and press the Reset Button.
8. Allow unit 30 minutes to reach operating
temperature.
9. At the end of the day or shift, turn unit
off and allow to cool down. Remove and clean
the water trough.
ON
OFF
HATCO
GLO-RAY
Page 18
Form No. GRCD/HDM-0703 16
MAINTENANCE
GENERAL
Hatco Glo-Ray®Heated Display Cases are designed
for maximum durability and performance,
with minimum maintenance.
WARNING
To avoid any injury, turn the power switch OFF,
unplug the unit from the power source and allow
to cool before performing any maintenance.
CLEANING
To preserve the bright finish of the Glo-Ray Heated
Display Case, it is recommended that the exterior
and interior surfaces be wiped daily with a damp cloth.
Food pans should be removed and washed. Stubborn
stains may be removed with a good stainless steel
cleaner or a non-abrasive cleaner. Hard to reach areas
should be cleaned with a small brush and mild soap.
CAUTION
Use only non-abrasive cleaners. Abrasive cleaners
could scratch the finish of your Glo-Ray Heated
Display Case, marring its appearance and making
it susceptible to dirt accumulation.
WARNING
To avoid electrical shock or personal injury, do not
steam clean or use excessive water on the unit.
WARNING
To avoid any injury, on GRCD-PDG and
GRCDH-PDG series units do not clean heated glass
shelf when unit is energized or hot.
Clean the glass sides and heated glass shelves using
a common glass cleaner and soft non-abrasive cloth.
NOTE: Scratches on heated glass shelves
are not
covered under warranty.
NOTE: If the water used on GRCDH/GRHDH models
(humidified) has an excessive amount of lime or mineral
content, use the following instructions for periodic
cleaning and de-liming of the water trough.
REMOVING LIME & MINERAL
DEPOSITS - HUMIDIFIED MODELS
1. Turn the power switch off and unplug the unit
from its power source.
2. After the unit has cooled down, remove the water
trough.
3. Fill the water trough with a mixture of water
and delimer.
NOTE: The de-limer used should be a safe, non-toxic,
non-corrosive solution. Follow the delimer’s instructions
for proper mixture of water and de-limer solution.
4. Allow the trough to stand with the mixture
for the recommended period of time. (The time
required will vary depending on the solution used
and amount of deposits in the trough.)
5. After the deliming period, drain the solution from
the trough.
6. Continue to fill and rinse the trough with water only,
until the trough is clean.
7. Install the trough into the unit. Plug the display case
power cord into its power source and fill the trough
as usual for daily operation.
NOTE: The lime and mineral content of the water used
for daily operation will determine how often de-liming
procedure must be performed.
!
!
!
Page 19
Form No. GRCD/HDM-0703
17
MAINTENANCE
DISPLAY LIGHT BULB REPLACEMENT
The display lights are incandescent light bulbs which
illuminate the warming area. These bulbs have a special
coating to guard against injury and food contamination
in the event of breakage.
1. To replace a light bulb, disconnect the power supply
and wait until the unit has cooled.
2. Bulbs have a threaded base. Unscrew the light bulb
from the unit and replace it with a new specially
coated incandescent bulb.
NOTE: Hatco shatter-resistant light bulbs meet N.S.F.
standards for food holding and display areas. For 120,
120/208 and 120/240 Volt applications, use Hatco part
#02.30.043.00. For 220 or 240 Volt applications, use
Hatco part # 02.30.058.00.
WARNING
Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specifically coated could result in personal injury
and/or food contamination.
GROUND FAULT CIRCUIT INTERRUPT
The GRCD-PDG series is supplied with a built
in Ground Fault Circuit Interrupt (GFCI) which
is designed to turn electrical power off to the internal
components when there is a short circuit
or electrical fault.
To reset the “GFCI” push the red reset button in.
If the “GFCI” continues to trip, contact your local
Authorized Hatco Service Agency.
WARNING
If service is required on this unit, contact
your Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558-0607
or 414-671-6350; fax 800-690-2966 or International
fax 414-671-3976.
WARNING
This product has no “user” serviceable parts.
To avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents
and Genuine Hatco Parts when service is required.
WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which they
are used. Some aftermarket or generic replacement
parts do not have the characteristics that will allow
them to operate safely in Hatco equipment.
It is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure
to use Hatco Replacement Parts may subject
operators of the equipment to hazardous electrical
voltage, resulting in electrical shock or burn.
!
!
!
!
Page 20
Form No. GRCD/HDM-0703 18
SLANT LEG KIT (GRHD Models Only
without Humidity)
The Slant Leg Kit tilts the unit in a forward position
for optimum display of food product.
1. Remove the pan rail or sandwich chutes.
2. Carefully lay unit on its side (requires two people).
CAUTION
Do not lay unit on the side with the control panel
or the front of a curved glass unit, damage to unit
could occur.
3. Remove screws from bottom right side and bottom
left side of unit. See Figure 13.
4. Position slant leg over holes with long leg towards
the rear, and install using original screws.
5. Feet have an adjustable range of 3/4" to 1-1/2"
(3 - 6 mm). Return unit to upright position
and adjust feet to desired height.
SANDWICH CHUTES
(GRHD Models Only)
Sandwich Chutes provide for upright display
of sandwich products.
NOTE: The following assembly procedure is the same
for both single and double tier units.
1. Remove protective film from all parts.
2. Remove the side glass panels by pushing
in the spring loaded pins and removing panels.
3. Install the end pieces to the unit using knurled
thumbscrews. Tighten securely but do not
overtighten. See Figure 14.
4. Re-install side glass panels.
5. Install separator and sandwich chutes.
DISPLAY SIGN HOLDER
(GRHD Models Only)
The display sign holder allows you to customize your
unit with product name and/or graphics.
1. Remove screws from upper left and right side of unit
as shown in Figure 15.
2. Install sign holder using original screws.
3. Insert sign (not included) and plexiglas cover.
Figure 13. Slant Leg Kit - GRHD Models without Humidity
Figure 14. Sandwich Chutes - GRHD Models Only
Figure 15. Display Sign Holder - GRHD Models Only
Knurled Thumbscrew
End Piece
ACCESSORIES
Page 21
Form No. GRCD/HDM-070319
DESIGNER COLORS
Choose an optional Designer color in place
of the stainless steel exterior finish to match your décor.
DOUBLE-SIDED OPENING
(GRHD Models Only)
GRHD models can be configured for double-sided
opening by installing the optional front doors.
SLIDING OR FLIP-UP STYLE DOORS
(GRHD Models Only)
Sliding or flip-up style doors are available.
BREATH PROTECTORS
(GRHD Models Only)
7½" (191 mm) breath protectors are available in lieu
of sliding doors.
PAN SKIRT
Available for top metal shelf on two tiered models
and bottom shelf of non-humidified units.
BACKLIT BASE
(GRCD 2-Pan and 3-Pan Models Only)
The optional backlit base allows you to showcase your
product by customizing your display cabinet.
MIRROR GLASS DOOR
One way mirror enhances food displays on customer
side while allowing operator to review food from rear.
DISPLAY SIGN HOLDER
(GRHD Models Only)
A metal holder with acrylic window is available
to promote product (sign not included).
SLANT LEG KIT
Available for non-humidified models only.
PANS & TRIVETS
Stainless steel food holding pans are available in either
2½" (64 mm) or 4" (102 mm) depths. These pans
are offered in full size, half size or third size. Optional
wire trivets prevent foods from touching pan bottom.
ACCESSORIES
Page 22
Form No. GRCD/HDM-0703 20
HATCO LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in materials
and workmanship, under normal use and service,
for a period of one (1) year from the date of purchase
when installed and maintained in accordance with
Hatco’s written instructions or 18 months from
the date of shipment from Hatco. Buyer must
establish the product’s purchase date by returning
Hatco’s Warranty Registration Card or by other
means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components
to be free from defects in materials and workmanship
from the date of purchase (subject to the foregoing
conditions) for the period(s) of time and on the
conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1)
Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Infra-Black
®
Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
b) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty on
pro-rated terms that Hatco will explain at
Buyer’s Request:
Powermite
®
Gas Booster Heater Tanks
Mini Compact Tanks (stainless steel)
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty PLUS
Five (5) Year Parts-Only Warranty
on pro-rated terms that Hatco will explain
at Buyer’s Request:
Booster Heater Tanks (Castone
®
)
d) One (1) Year Parts-Only Warranty for
components not installed by Hatco:
Accessory Components (including but not
limited to valves, gauges and remote switches)
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR APARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTYRIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product failure
in booster tank, fin tube heat exchanger, or other
water heating equipment, caused by liming, sediment
buildup, chemical attack or freezing, Product misuse,
tampering or misapplication, improper installation,
application of improper voltage, or recalibration
of thermostats or high limit switches,
or transportation damage.
2. LIMITATION OF REMEDIES
AND DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is located
outside of the United States or Canada, in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement
of part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Without limiting the generality
of the foregoing, all portable Products (as defined
in N.S.F. 4-4.28.4) shall be delivered by Buyer,
at its sole expense, to the nearest Hatco-authorized
service agency for replacement or repair. Hatco
reserves the right to accept or reject any such claim
in whole or in part. Hatco will not accept the return
of any Product without prior written approval from
Hatco, and all such approved returns shall be made
at Buyer’s sole expense. HATCO WILL NOT
BE LIABLE, UNDER ANY CIRCUMSTANCES,
FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED
TO LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE
OF OR INABILITY TO USE THE PRODUCTS
OR FROM THE PRODUCTS BEING
INCORPORATED IN OR BECOMING
A COMPONENT OF ANY OTHER PRODUCT
OR GOODS.
Page 23
Form No. GRCD/HDM-070321
NOTES
Page 24
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976
www.hatcocorp.com
HATCO AUTHORIZED PARTS DISTRIBUTORS
ALABAMA
Jones McLeod Appl. Svc.
Birmingham 205-251-0159
ARIZONA
Auth. Comm. Food Equip.
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
DELA
WARE
Food Equipment Service
Wilmington 302-996-9363
FLORIDA
Whaley Foodservice Repair
Jacksonville 904-725-7800
Nass Service Co., Inc.
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
Adcox Service Co.
Atlanta 404-361-8010
Southeastern Rest. Svc.
Norcross 770-446-6177
HA
WAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
Lombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
GCS Service
Indianapolis 317-545-9655
IOW
A
Electric Motor Service Co.
Davenport 319-323-1823
KENTUCKY
GCS Service
Louisville 502-367-1788
LOUISIANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
Bana Comm. Parts, Inc.
Shreveport 318-631-6550
MAR
YLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham 781-449-4220
MICHIGAN
Commercial Kitchen Service
Bay City 517-893-4561
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOT
A
GCS Service
Minneapolis 612-546-4221
MISSOURI
GCS Service
Kansas City 816-920-5999
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEV
ADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW
YORK
Acme American Repairs, Inc.
Brooklyn 718-456-6544
NEW
YORK (continued)
Alpro Service Co.
Brooklyn 718-386-2515
Appliance Installation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J.B. Brady, Inc.
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
Certified Service Center
Cincinnati 513-772-6600
GCS Service
Columbus 614-476-3225
Electrical Appl. Repair Service
Independence 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Bressie Electric Co.
Portland 503-231-7171
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYL
VANIA
FAST Comm. Appl. Service
Philadelphia 215-288-4800
GCS Service
Pittsburgh 412-787-1970
K & D Service Co.
Harrisburg 717-236-9039
Elmer Schultz Services
Philadelphia 215-627-5401
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
Stove Parts Supply
Fort Worth 817-831-0381
Armstrong Repair Service
Houston 713-666-7100
Commercial Kitchen Repair Co.
San Antonio 210-735-281 1
San Antonio Rest. Equip.
San Antonio 210-532-1660
UT
AH
GCS Service
Salt Lake City 801-487-3653
VIRGINIA
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
W
ASHINGTON
Restaurant Appl. Service
Seattle 206-524-8200
WISCONSIN
A.S.C., Inc.
Madison 608-246-3160
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver 604-433-4484
ONT
ARIO
R.G. Henderson Ltd.
Toronto 416-422-5580
Choquette CKS
Ottawa 613-739-8458
QUÉBEC
Choquette CKS
Montreal 514-722-2000
Choquette CKS
Québec City 418-681-3944
Part No. 07.04.275.00 Form No. GRCD/HDM-0703Printed in U.S.A. July 2003
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