HandHeld 3820 User Manual

™

2020/3820

Cordless System

User’s Guide

Disclaimer

Hand Held Products, Inc. (“Hand Held Products“) reserves the right to make
changes in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Hand Held
Products to determine whether any such changes have been made. The
information in this publication does not represent a commitment on the part of
Hand Held Products.

Hand Held Products shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this material.

This document contains proprietary information which is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated into another language without the prior written consent
of Hand Held Products.

© 2004-2006 Hand Held Products, Inc. All rights reserved.
Web Address: www.handheld.com

Microsoft® Pocket PC 2002, Windows®, Windows NT®, Windows 2000,
Windows ME, Windows XP, ActiveSync®, Outlook®, and the Windows logo are
trademarks or registered trademarks of Microsoft Corporation.

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc.

Statement of Agency Compliance

The 2020-5B/3820 system meets or exceeds the requirements of all applicable
standards organizations for safe operation. However, as with any electrical
equipment, the best way to ensure safe operation is to operate them according
to the agency guidelines that follow. Please read these guidelines carefully
before using your 2020-5B/3820 system.

Regulatory and Safety Approvals for the 2020-5B/3820

Parameter Specification

USA FCC Part 15, Class B
Canada ICES-003
European Community EN 55022 (CISPR 22) Class B

EN60950
EN60825-1
EN55024:1998

FCC Class B Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference
that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio or television technician for help.

If necessary, the user should consult the dealer or an experienced radio/
television technician for additional suggestions. The user may find the following
booklet helpful: “Something About Interference.” This is available at FCC local
regional offices. Hand Held Products, Inc. is not responsible for any radio or
television interference caused by unauthorized modifications of this equipment
or the substitution or attachment of connecting cables and equipment other than
those specified by Hand Held Products, Inc. The correction is the responsibility
of the user. Use only shielded data cables with this system.

In accordance with FCC 15.21, changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority
to operate the equipment.

This device and its antenna must not be co-located or operating
in conjunction with any other antenna or transmitter . T o maintain

!

compliance with FCC RF exposure guidelines for body-worn
operation, do not use accessories that contain metallic
components and ensure that the device is at least 15mm (0.6
inches) from the body.

Canadian Compliance

This Class B digital apparatus compiles with Canadian ICES-003. Operation is
subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference
that may cause undesired operation.

3. To prevent radio interference to the licensed service, this device is intended
to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmit antenna) that is installed outdoors is
subject to licensing.

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du
Canada.

CE Compliance

to and conforms with the provisions noted within the 89/336/EEC
Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage
Directive.

For CE-related inquiries, please contact:

The CE mark on the product indicates that the system has been tested

Hand Held Products
Nijverheidsweg 9-13
5627 BT Eindhoven
The Netherlands

Hand Held Products shall not be liable for use of our product with equipment
(i.e., power supplies, personal computers, etc.) that is not CE marked and does
not comply with the Low Voltage Directive.

Regulatory Approvals for Bluetooth Radio Devices

RF devices are designed to comply with the most current applicable standards
on safe levels of RF energy developed by the Institute of Electrical and
Electronics Engineers (IEEE) and the American National Standards Institute
(ANSI) and have been recommended for adoption by the Federal
Communications Commission (FCC).

Parameter Specification
RF Approvals

U.S.A. FCC Part 15.247
Canada RSS 210

Bluetooth Radio Device R&TTE Compliance Statement

These devices are in conformity with all essential requirements of the R&TTE
Directive (1999/5/EC). This equipment has been assessed to the following
standards:

Parameter Specification

R&TTE EN 300 328-2:2000

EN 301 489-1 (2002-08)
EN 301 489-17 (2002-08)
EN 60950:2000
EN 50361:2001

This product is marked with in accordance with the product
requirements specified in the R&TTE Directive, 1999/5/EC.

The equipment is intended for use throughout the European Community.

Bluetooth Qualified Product

Bluetooth Qualified Body approved as a Bluetooth Class II radio.

UL and cUL Statement

UL listed UL1950 and CSA 22.2 No.950. cUL listed UL1950 and CSA 22.2 No

950.

TÜV Statement

TÜV or GS marked to EN60950 and EN60825-1.

C-Tick Statement

Conforms to AS/NZS 3548. C-Tick number: N10410.

Mexico

Certified

Patents

Please refer to the 3820 packaging for patent information.

Solids and Water Protection

The 3820 has a rating of IP41, immunity of foreign particles and dripping water.

Required Safety Labels

3820

3820SR0C0BE

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Table of Contents

Chapter 1 - Getting Started

About This Manual............................................................... 1-1

Unpacking the System.......................................................... 1-2

Models .................................................................................. 1-2

Cordless System: Main Components.................................... 1-3

About the Battery.................................................................. 1-3

Proper Disposal of the Battery....................................... 1-4

Base Charge Mode................................................................ 1-5

Linking Scanner to Base....................................................... 1-6

Scanner Modes...................................................................... 1-6

Unlinking the Scanner.................................................... 1-6

Single Scanner Operation..................................................... 1-7

Locked Link Mode - Single Scanner ............................. 1-7

Open Link Mode - Single Scanner................................. 1-7

Override Locked Scanner............................................... 1-7

Multiple Scanner Operation.................................................. 1-8

Scanner Name....................................................................... 1-8

Changing Scanner Name - Serially................................ 1-8

Changing Scanner Name - via Bar Codes...................... 1-9

Scanner Report.................................................................... 1-10

Application Work Groups................................................... 1-10

Application Work Group Selection.............................. 1-11

Resetting the Standard Product Default Settings:

Current Application Work Group ....................................1-12

Resetting the Standard Product Default Settings: All

Application Work Groups................................................ 1-12

Using the Scanner with Bluetooth Devices........................ 1-13

Changing Bluetooth PIN Code..................................... 1-13

Out-of-Range Alarm........................................................... 1-13

Duration........................................................................ 1-13

Alarm Sound Type....................................................... 1-14

Data Accumulation Mode...................................................1-14

Beeper and LED Sequences and Their Meaning................ 1-14

3820 LED Sequences and Their Meaning ................... 1-15

2020-5B LED Sequences and Their Meaning ............. 1-15

i

Basic Operation of the Cordless System ............................ 1-16

System Conditions ....................................................... 1-17

Communication Between the Cordless System and the Host
1-18

Connecting the Base When Powered by Host

(Keyboard Wedge)........................................................... 1-18

Reading Techniques............................................................ 1-20

Resetting the Standard Product Defaults............................ 1-20

Plug and Play...................................................................... 1-20

Keyboard Wedge Connection.............................................1-21

Laptop Direct Connect................................................. 1-21

RS-232.......................................................................... 1-21

Wand Emulation Plug & Play...................................... 1-22

IBM 4683 Ports 5B, 9B, and 17 Interface.......................... 1-23

Connecting the Base with USB .......................................... 1-24

IBM SurePos ............................................................... 1-25

USB PC or Macintosh Keyboard................................. 1-25

USB HID...................................................................... 1-26

USB Com Port Emulation............................................ 1-26

Connecting the Base with Serial Wedge ............................ 1-27

Chapter 2 - Terminal Interfaces

Terminal ID .......................................................................... 2-1

Supported Terminals............................................................. 2-2

Keyboard Country ................................................................ 2-4

Keyboard Style ..................................................................... 2-6

Keyboard Modifiers.............................................................. 2-7

Connecting the Base with RS-232 Serial Port...................... 2-8

RS-232 Baud Rate.......................................................... 2-9

RS-232 Word Length: Data Bits, Stop Bits, and Parity2-10

RS-232 Handshaking ................................................... 2-11

Host ACK Selection..................................................... 2-11

Host ACK Enable......................................................... 2-12

ii

Wand Emulation .................................................................2-14

Wand Emulation Connection .......................................2-14

Wand Emulation Transmission Rate............................2-15

Wand Emulation Polarity............................................. 2-15

Wand Emulation Idle....................................................2-16

Wand Emulation Data Block Size................................2-16

Wand Emulation Delay Between Blocks..................... 2-16

Wand Emulation Overall Checksum............................2-17

Chapter 3 - Output

Good Read Indicators ...........................................................3-1

Beeper – Good Read.......................................................3-1

Beeper Volume – Good Read......................................... 3-1

Beeper Pitch – Good Read .............................................3-2

Beeper Duration – Good Read .......................................3-2

LED – Good Read.......................................................... 3-2

Number of Beeps – Good Read...................................... 3-3

Good Read Delay..................................................................3-3

User-Specified Good Read Delay ..................................3-3

Scanner Trigger Modes.........................................................3-4

Manual/Serial Trigger, Low Power................................3-4

Automatic Trigger.......................................................... 3-5

Presentation Mode..........................................................3-5

Hands Free Time-Out ...........................................................3-6

Reread Delay......................................................................... 3-6

User-Specified Reread Delay......................................... 3-6

Centering Window................................................................3-7

Output Sequence Overview ..................................................3-8

Output Sequence Editor..................................................3-9

Require Output Sequence...............................................3-9

Multiple Symbols................................................................3-12

No Read ..............................................................................3-12

Video Reverse.....................................................................3-12

iii

Chapter 4 - Data Editing

Prefix/Suffix Overview......................................................... 4-1

To Add a Prefix or Suffix: ............................................ 4-2

To Clear One or All Prefixes or Suffixes:...................... 4-3

To Add a Carriage Return Suffix to all Symbologies.... 4-3

Prefix Selections............................................................. 4-3

Suffix Selections ............................................................ 4-4

Function Code Transmit................................................. 4-4

Intercharacter, Interfunction, and Intermessage Delays.......4-4

Intercharacter Delay....................................................... 4-5

User Specified Intercharacter Delay .............................. 4-5

Interfunction Delay ........................................................ 4-6

Intermessage Delay........................................................ 4-6

Chapter 5 - Data Formatting

Data Format Editor Introduction .......................................... 5-1

To Add a Data Format.................................................... 5-1

Other Programming Selections...................................... 5-2

Data Format Editor Commands ..................................... 5-2

Data Format Editor......................................................... 5-4

Data Formatter ............................................................... 5-5

Alternate Data Formats.................................................. 5-5

Chapter 6 - Symbologies

Introduction........................................................................... 6-1

All Symbologies ................................................................... 6-1

Message Length.................................................................... 6-2

Codabar................................................................................. 6-3

Codabar Start/Stop Characters ...................................... 6-3

Codabar Check Character .............................................. 6-3

Codabar Concatenation.................................................. 6-4

Codabar Message Length............................................... 6-5

iv

Code 39................................................................................. 6-5

Code 39 Start/Stop Characters.......................................6-5

Code 39 Check Character...............................................6-6

Code 39 Message Length...............................................6-6

Code 39 Append.............................................................6-7

Code 32 Pharmaceutical (PARAF) ................................6-7

Full ASCII...................................................................... 6-8

Code 39 Code Page ........................................................6-9

Interleaved 2 of 5..................................................................6-9

Check Digit.....................................................................6-9

Interleaved 2 of 5 Message Length ..............................6-10

Code 93............................................................................... 6-11

Code 93 Message Length.............................................6-11

Code 93 Code Page ......................................................6-11

Straight 2 of 5 Industrial.....................................................6-12

Straight 2 of 5 Industrial Message Length ...................6-12

Straight 2 of 5 IATA Message Length......................... 6-13

Matrix 2 of 5 .......................................................................6-13

Matrix 2 of 5 Message Length .....................................6-14

Code 11............................................................................... 6-14

Check Digits Required .................................................6-14

Code 11 Message Length.............................................6-15

Code 128............................................................................. 6-15

ISBT 128 Concatenation..............................................6-16

Code 128 Message Length...........................................6-16

Code 128 Code Page ....................................................6-16

Code 128 Function Code Transmit ..............................6-17

Telepen................................................................................ 6-17

Telepen Output.............................................................6-17

Telepen Message Length..............................................6-18

UPC A.................................................................................6-18

UPC A Check Digit......................................................6-18

UPC A Number System ...............................................6-19

UPC A Addenda...........................................................6-19

UPC A Addenda Required...........................................6-19

UPC A Addenda Separator...........................................6-20

UPC-A/EAN-13 with Extended Coupon Code...................6-20

v

UPC E0 and UPC E1.......................................................... 6-21

UPC E0 and UPC E1 Expand ...................................... 6-21

UPC E0 and UPC E1 Addenda Required .................... 6-21

UPC E0 and UPC E1 Addenda Separator.................... 6-22

UPC E0 Check Digit.................................................... 6-22

UPC E0 Number System.............................................. 6-22

UPC E0 Addenda......................................................... 6-23

EAN/JAN 13....................................................................... 6-23

EAN/JAN 13 Check Digit............................................ 6-23

EAN/JAN 13 Addenda................................................. 6-24

EAN/JAN 13 Addenda Required................................. 6-24

EAN/JAN 13 Addenda Separator ................................ 6-24

ISBN Translate............................................................. 6-25

EAN/JAN 8......................................................................... 6-25

EAN/JAN 8 Check Digit.............................................. 6-25

EAN/JAN 8 Addenda................................................... 6-26

EAN/JAN 8 Addenda Required................................... 6-26

EAN/JAN 8 Addenda Separator .................................. 6-26

MSI..................................................................................... 6-27

MSI Check Character................................................... 6-27

MSI Message Length ................................................... 6-28

Plessey Code....................................................................... 6-28

Plessey Message Length .............................................. 6-28

RSS Limited ....................................................................... 6-29

RSS Expanded.................................................................... 6-30

RSS Expanded Message Length .................................. 6-30

EAN•UCC Emulation......................................................... 6-30

China Post Code ................................................................. 6-31

Korea Post Code................................................................. 6-32

Korea Post Message Length......................................... 6-32

PosiCode A and B............................................................... 6-33

PosiCode Message Length........................................... 6-33

Codablock F........................................................................ 6-34

Codablock F Message Length...................................... 6-34

Code 16K............................................................................ 6-35

Code 16K Message Length.......................................... 6-35

vi

Code 49............................................................................... 6-36

Code 49 Message Length.............................................6-36

Chapter 7 - Interface Keys

Keyboard Function Relationships.........................................7-1

Supported Interface Keys...................................................... 7-3

Chapter 8 - Utilities

To Add a Test Code I.D. Prefix to All Symbologies............8-1

Reset Scanner........................................................................8-1

Show Software Revision.......................................................8-1

Show Data Format ................................................................8-1

Scanner Report......................................................................8-2

Scanner Address....................................................................8-2

Base Address......................................................................... 8-2

Resetting the Standard Product Default Settings:

Current Application Work Group.......................................8-2

Resetting the Standard Product Default Settings: All

Application Work Groups.................................................. 8-3

Temporary Visual Xpress Configuration..............................8-3

Chapter 9 - Visual Xpress

Visual Xpress Introduction...................................................9-1

Installing Visual Xpress from the Web.......................... 9-2

Chapter 10 - Serial Programming Commands

Conventions ........................................................................10-1

Menu Command Syntax .....................................................10-1

Query Commands.........................................................10-2

Concatenation of Multiple Commands.........................10-3

Responses..................................................................... 10-3

Examples of Query Commands.................................... 10-3

Trigger Commands .............................................................10-4

Resetting the Standard Product Default Settings:

Current Application Work Group.....................................10-5

vii

Resetting the Standard Product Default Settings: All

Application Work Groups................................................ 10-5

Menu Commands................................................................ 10-6

Terminal Interfaces ............................................... 10-7

Output Selections ................................................ 10-10

Prefix/Suffix Selections ...................................... 10-12

Data Formatter Selections .................................. 10-13

Symbologies ....................................................... 10-13

Chapter 11 - Product Specifications

3820 Product Specifications............................................... 11-1

2020-5B Product Specifications......................................... 11-2

3820 Depth of Field............................................................ 11-3

Chapter 12 - Maintenance

Maintenance........................................................................ 12-1

Cleaning the Scanner’s Window.................................. 12-1

Inspecting Cords and Connectors................................. 12-1

Replacing the 2020-5B Interface Cable:...................... 12-2

Troubleshooting Base......................................................... 12-2

Chapter 13 - Customer Support

Product Service and Repair ................................................ 13-1

Technical Assistance .......................................................... 13-2

Limited Warranty................................................................ 13-3

Appendix A

Symbology Chart..................................................................A-1

ASCII Conversion Chart (Code Page 1252).........................A-2

Code Page Mapping of Printed Bar Codes...........................A-4

viii

Online Product Service and Repair Assistance............ 13-2

Online Technical Assistance........................................ 13-3

1

Getting Started

The 3820 cordless scanning system consists of one 2020-5B base and one 3820
Cordless Linear Scanner. Up to seven scanners may be linked to one base. The
3820 marks a new performance level for hand held scanners. The 3820 is

powered by Hand Held Products Adaptus
performance of Adaptus technology delivers aggressive read rates and depths
of field on 1D codes.

Designed for today’s demanding retail and commercial environments, the 3820
offers a superior reading range, durability, and the ability to read poor quality bar
codes. Linear imaging technology is defined by a bright and sharply focused
aiming line, high resolution imaging, and fast reading speed. The 3820 is
comfortable to hold, easy to use, rugged, and excellent for retail applications, as
well as for all general scanning applications.

The cordless system is an economical, durable solution for a wide variety of
portable data collection applications. The cordless system features:

• a tough, ergonomic thermoplastic housing for comfort and durability.

• an advanced two-way spread-spectrum radio, Bluetooth
technology

• a wide range of interfaces: keyboard wedge, wand emulation, RS-232
terminals, USB, and legacy decoders.

• visible and audible feedback for confirmation of a successful decode.

• a rechargeable battery designed to operate through a whole work day.

The cordless system can be programmed for many communication parameters
and input/output protocols compatible to the host, as well as advanced data
editing and formatting.

TM

Imaging Technology 5.0. The

®

wireless

About This Manual

This manual contains information to help you set up, operate, and program the
cordless system. Product specifications, connector pinouts, a troubleshooting
guide, and customer support information are also provided.

Hand Held Products bar code scanners are factory programmed for the most
common terminal and communications settings. If you need to change these
settings, programming is accomplished by scanning the bar codes in this guide.

An asterisk (*) next to an option indicates the default setting.
This section contains the following information:

• Unpacking the System

• Cordless System Main Components

• Battery and Charging Information

• Linking the Scanner to the Base

• Beeper and LED Sequences and Their Meaning

• Basic Operation of the Cordless System

2020/3820 User’s Guide 1 - 1

• Communication Between the Cordless System and the Host

• Connection of the Base to an Interface

Unpacking the System

After you open the shipping carton containing the product, take the following
steps:

• Check to make sure everything you ordered is present.

• Save the shipping container for later storage or shipping.

• Check for damage during shipment. Report damage immediately to the
carrier who delivered the carton.

Models

Models Description

2020-5BE Base: Keyboard wedge, TTL level 232, TTL level 232

serial wedge, IBM 4683, wand emulation, USB keyboard,
USB HID, USB retail (IBM SurePOS)

3820SR0C0BE Cordless Linear Scanner

1 - 2 2020/3820 User’s Guide

Cordless System: Main Components

Battery Contained in Handle

About the Battery

Use only the Li-ion battery packs provided by Hand Held Products. The
use of any battery pack not sold by Hand Held Products will void your

!

warranty and may result in damage to your unit.

Power is supplied to the cordless scanner by a rechargeable battery that is
integrated in the scanner handle. Each scanner is shipped with a battery.

Product Specifications

beginning on page 11-1

.)

(See

Charging Information

The battery is designed to charge while the scanner is positioned in the cordless
base unit. Refer to "2020-5B LED Sequences and Their Meaning" on page 1-15
for an interpretation of the Charge Status indicators.

• Place the scanner in the base that is connected to an appropriate power
supply.

2020/3820 User’s Guide 1 - 3

Battery Recommendations

• Batteries are shipped approximately 30% to 60% charged and should be fully
charged for maximum charge capacity.

• The battery is a lithium ion cell and can be used without a full charge, as well
as can be charged without fully discharging, without impacting the battery life.
There is no need to perform any charge/discharge conditioning on this cell
type battery.

• Do not disassemble the battery. There are no user-serviceable parts in the
battery.

• Keep the base connected to power when the host is not in use.

• Replace a defective battery immediately since it could damage the 3820.

• Don’t short-circuit a battery or throw it into a fire. It can explode and cause
severe personal injury.

• Although your battery can be recharged many times, it will eventually be
depleted. Replace it after the battery is unable to hold an adequate charge.

• If you are not sure if the battery or charger is working properly, send it to Hand
Held Products or an authorized Hand Held Products service center for
inspection.

Proper Disposal of the Battery

When the battery has reached the end of its useful life, the
battery should be disposed of by a qualified recycler or
hazardous materials handler. Do not incinerate the battery or
dispose of the battery with general waste materials. You may
send batteries to Hand Held Products (postage paid). The
shipper is responsible for complying with all federal, state, and
local laws and regulations related to the packing, labeling,

Product Service Department (see 13-1) for recycling or disposal information.
Since you may find that your cost of returning the batteries significant, it may be
more cost effective to locate a local recycle/disposal company.

manifesting, and shipping of spent batteries. Contact the

1 - 4 2020/3820 User’s Guide

Base Charge Mode

In order for the battery to be charged, there must be enough voltage for the
circuitry to work. There are three conditions during which power can be supplied
to the base:

Condition 1: 9VDC power supply connected to the barrel connector
Condition 2: 12VDC host power source only
Condition 3: 5VDC host power source only

The chart below describes each selection by condition.

Condition 1 Condition 2 Condition 3

Automatic Fast Charge Slow Charge No Charge
Full Charge Rate Fast Charge Fast Charge No Charge

Low Charge Rate Slow Charge Slow Charge No Charge
Battery Charge Off No Charge No Charge No Charge

Using a slow charge rate draws less current (power) from the input power source
when the battery is mostly discharged.

Scan the appropriate bar code for your application.

* Automatic

Default = Automatic

.

Full Charge Rate

Low Charge Rate

Battery Charge Off

2020/3820 User’s Guide 1 - 5

Linking Scanner to Base

When newly shipped or defaulted to factory settings, the base and scanner are
not linked. Once the scanner is placed into the base, the software automatically
links the scanner and the base. If the scanner and base have previously been
linked, you do not receive any feedback. If this is the first time that the scanner
and base are linked, both devices emit a short chirp when their radios link. At
this point, you are set to one scanner to one base.

3820 Scanner

Green LED

Red LED

1. Provide power to the base.

2. Place the 3820 into the base. The scanner and base link.

3. To determine if your cordless system is set up correctly, scan one of the

sample bar codes in the back of this manual. If the scanner provides a
single good read beep and the green LED lights, the scanner has
successfully linked to the base. If you receive a triple error beep and the red
LED lights, the scanner has not linked to the base.

2020-5B Cordless Base

Scanner Modes

The 3820 is capable of working in single scanner mode, multiple scanner mode,
or with Blutetooth devices, other than the 2020-5B base.

Unlinking the Scanner

If the base has a scanner linked to it, that scanner must be unlinked before a new
scanner can be linked. Once the previous scanner is unlinked, it will no longer
communicate with the base. To unlink a scanner from the base, scan the Unlink
Scanner bar code below.

Unlink Scanner

1 - 6 2020/3820 User’s Guide

Single Scanner Operation

There are two link modes to accommodate different applications: Locked Link
Mode and Open Link Mode. Scan the appropriate bar codes included in the
Open Link and Locked Link Mode explanations that follow to switch from one
mode to another.

Locked Link Mode - Single Scanner

If you link a scanner to a base using the Locked Link Mode, other scanners are
blocked from being linked if they are inadvertently placed into the base. If you
do place a different scanner into the base, it will charge the scanner, but the
scanner will not be linked.

To use a different scanner, you need to unlink the original scanner by scanning
the Unlink Scanner bar code. (See "Scanner Modes" on page 1-6.)

Open Link Mode - Single Scanner

When newly shipped or defaulted to factory settings, the base and scanner are
not linked. By placing a scanner into the base, they establish a link. Placing a
different scanner into the base establishes a new link and the old scanner is
unlinked. Each time a scanner is placed into the base, it becomes the linked
scanner; the old scanner is unlinked.

Default = Locked Link Mode

* Locked Link Mode

(Single Scanner)

.

Open Link Mode
(Single Scanner)

Override Locked Scanner

If you need to replace a broken or lost scanner that is linked to a base, scan the
Override Locked Scanner bar code below with a new scanner and place that
scanner in the base. The locked link will be overridden; the broken or lost
scanner’s link with the base will be removed, and the new scanner will be linked.

Override Locked Scanner

(Single Scanner)

2020/3820 User’s Guide 1 - 7

Multiple Scanner Operation

To put the scanner in multiple scanner mode, scan the bar code below. Once
you scan this bar code, the scanner is unlinked from the base and must be
placed into the base to re-link.

Multiple Scanner Operation

Note: Multiple Scanner Operation Mode allows you to link up to 7 scanners to

one base. You cannot join an eighth scanner until you unlink one of the
7 scanners or take a scanner out of range.

Scanner Name

You are able to assign a name to each scanner you are using. It will be helpful
to name the scanners if you have multiple scanners linked to one base so that
you will be able to control the scanner receiving imaging commands sent from
the base. The default name for an 3820 is “3820”. If you have more than one
3820 linked to a base, the first scanner that is linked to the base receives
commands addressed using this name.

Changing Scanner Name - Serially

If you wish to change the name, you may change it via a serial command (refer
to "Menu Command Syntax" on page 10-1) or via a bar code command. To
change the name serially, unlink all except one of the 3820s from the base. Send
“:3820:BT_NAM
change the name of additional 3820s, re-link them one at a time and repeat the
“:3820:BT_NAM

name

.”, where

name.”

name

is the new scanner name. If you wish to

command for each scanner.

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Changing Scanner Name - via Bar Codes

If you wanted to set up your scanners with names 0001-0007, you may scan the
bar codes below.
the scanner to re-link to the base before scanning the next bar code to name the
next scanner.

Scan the Reset bar code after each name change and wait for

0001

0002

0002

0003

0004

0005

0006

0007

Reset

Alternatively, you may change the name with a bar code command if you cannot
send serial commands to the base. One way to do this is to scan the bar code
below and scan a number for the scanner name. For example, if you had 7
scanners to one base, scan the bar code below with the first scanner, scan the
1 bar code on the Programming Chart inside the back cover of this manual and
scan Save. Then scan the Reset bar code and wait for the scanner to re-link to
the base before scanning the next bar code. Repeat that process for scanner
number 2, 3, 4 etc.

Scanner Name

If you want to assign an alphabetic name to the scanner, create a Code 128 bar
code containing “~BT_NAM

83), where
or on the Programming Chart inside the back cover of this manual). You may
use Barcode Builder, which is included with Quick*View. You may download
Quick*View from the Hand Held Products website: www.handheld.com

name

is the new scanner name. Scan the Reset bar code (page 1-9

name

.” followed by a FNC3 character (hexidecimal

.

2020/3820 User’s Guide 1 - 9

Scanner Report

Scan the bar code below to generate a report for the connected scanners. The
report indicates the port, work group, scanner name, and address.

Scanner Report

Application Work Groups

Your cordless system can have up to seven scanners linked to one base. You
can also have up to seven work groups. If you want to have all of the scanners’
settings programmed alike, you don’t need to use more than one work group. If
you want each scanner to have unique settings (e.g., beeper volume, prefix/
suffix, data formatter), then you may program each scanner to its own unique
work group and may program each scanner independently. Visual XPress
(page 9-1) makes it easy for you to program your system for use with multiple
scanners and multiple work groups.

The scanner keeps a copy of the menu settings it is using. Whenever the
scanner is connected or reconnected to a base, the scanner is updated with the
latest settings from the base for its work group. The scanner also receives menu
setting changes processed by the base. If a scanner is removed from one base
and placed into another base, it will be updated with the new base settings for
whatever work group that the scanner was previously assigned. For example, if
the scanner was in work group 1 linked to the first base, it will be placed in work
group 1 in the second base with the associated settings.

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Application Work Group Selection

This programming selection allows you to assign a scanner to a work group by
scanning the bar code below. You may then program the settings (e.g., beeper
volume, prefix/suffix, data formatter) that your application requires.

* Group 0

Group 1

Group 2

Group 3

Group 4

Group 5

Group 6

2020/3820 User’s Guide 1 - 11

Resetting the Standard Product Default Settings: Current Application Work Group

If you aren’t sure what programming options are in your scanner, or you’ve
changed some options and want the standard product default settings restored,
scan the
code below.

The Menu Commands starting on page 10-6 list the factory default settings for
each of the commands (indicated by an asterisk (*) on the programming pages).

Note: Scanning this bar code also causes both the scanner and the base to

Note: If your scanner is in multiple scanner mode and you scan either the

Standard Product Default Settings: Current Application Group

perform a reset and become unlinked. Refer to "Linking Scanner to

Base" on page 1-6 for additional information.

Standard Product Default Settings:

Current Application Group

current or all application group default bar code, you will hear up to 30
seconds of beeping while all scanners are re-linked from the base and the
settings are defaulted to * settings. The default interface is keyboard
wedge and the default scanner mode is single scanner locked link mode.

bar

Resetting the Standard Product Default Settings: All Application Work Groups

The following bar code defaults all of the work groups to the factory settings.

Standard Product Default Settings:

All Application Groups

The Menu Commands starting on page 10-6 list the standard product default
settings for each of the commands (indicated by an asterisk (*) on the
programming pages).

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Using the Scanner with Bluetooth Devices

The 3820 scanner may be used either with the 2020-5B base or with other
Bluetooth devices. Scanning the Non-Base Bluetooth Connection bar code
below allows the scanner to be used with other Bluetooth devices (e.g., PDA, PC

- Bluetooth USB Adapter). After you scan the bar code below, follow the
instructions supplied with your Bluetooth device to locate the scanner and
connect to it. If you go out of range with your scanner, the scanner automatically
reconnects to the Bluetooth device. If you want to relink to the 2020-5B base,
refer to

Operation"

Note: The multiple work groups option is not available when you are using the

Changing Bluetooth PIN Code

Some devices require a PIN code as part of the Bluetooth security features. Your
scanner’s default PIN is 1234, which you may need to enter the first time you
connect to your PDA or PC. The PIN code must be between 1 and 16 characters.
To change the PIN, scan the bar code below and then scan the appropriate
numeric bar codes from the Programming Chart inside the back cover of this
manual. Scan Save to save your selection.

"Single Scanner Operation"

on page 1-8

imager with Bluetooth devices other than the 2020-5B base.

.

Non-Base BT Connection

on page 1-7 or

Bluetooth PIN

"Multiple Scanner

Out-of-Range Alarm

Duration

If your scanner is out range of the base, an alarm sounds from both your base
and scanner. To activate the alarm options for the scanner or the base and to
set the alarm duration, scan the appropriate bar code below and then set the
time-out duration (from 0-3000 seconds) by scanning digits on the Programming

Chart inside the back cover, then scanning Save.

Base Alarm Duration

2020/3820 User’s Guide 1 - 13

Default = 0 sec (no alarm).

Scanner Alarm Duration

Note: If you are out of range when you scan a bar code, you will receive an error

beep even if you do not have the alarm set. You receive the error beep
since the data could not be communicated to the base or the host.

Alarm Sound Type

If you have set the out-of-range alarm enabled, you may change the alarm type
for the scanner or base by scanning the appropriate bar code below and then
scanning a digit (0-7) bar code and the Save bar code on the Programming Chart
inside the back cover of this manual.
application.

Base Alarm Type

Default = 0.

Set the sound type to fit your

Scanner Alarm Type

Data Accumulation Mode

Scan the bar codes below to turn data accumulation (batch) mode on and off. If
data accumulation mode is on, bar code data is stored when the scanner is out
of range of the base and transmitted once the scanner is back in range.

Data Accumulation Mode On

* Data Accumulation Mode Off

Beeper and LED Sequences and Their Meaning

The 3820 contains LEDs on the top of the unit to indicate its power up,
communication, and battery status. Simply stated, red LED = error; green
LED = success of any type. The unit’s audible indicators have meaning as well:
3 beeps = error; 2 beeps = menu change; 1 beep = all other successes.

The table below lists the indication and cause of the LED illumination and beeps
for the 3820.

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