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Contents
Safety and warnings 2
Installation instructions
Introducing your dishwasher
Using your dishwasher
Wash programme chart
Caring for your dinnerware
Dishwasher standards test
Loading
Detergent
Rinse aid
Care and cleaning
Fault codes22
Troubleshooting
Warranty and service
4
8
9
12
14
15
16
18
19
20
23
26
1
Important!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please go to our website www.fisherpaykel.com or
contact your local Fisher & Paykel dealer.
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2
Safety and warnings
Important safety precautions
For your safety, follow basic precautions when using your dishwasher, including the following:
Please read all instructions before operating your dishwasher.
The information in this user guide must be followed to minimise the risk of fire or explosion, or to
prevent property damage, personal injury or loss of life.
Operational
Use the dishwasher only for its intended function as described in this user guide.
Dishwasher detergents are alkaline. They can be dangerous if swallowed. Avoid contact with skin
and eyes, and keep children and infirm persons away from the dishwasher when the door is open.
Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them
out of reach of children. Check that the detergent dispenser is empty after the completion of each
wash programme.
When loading items to be washed, place sharp items where they are not likely to damage the
dishwasher and load sharp knives with the handles up to reduce the risk of cut type injuries.
Do not tamper with the controls of your dishwasher.
Do not abuse, sit on, or stand on the door or dish rack of your dishwasher. Do not place any
heavy objects on the door when it is open. The dishwasher could tip forward.
To reduce the risk of injury, do not allow children to play in or on the dishwasher.
Under certain conditions hydrogen gas may be produced in a hot water heater system that has
not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has
not been used for such a period, then before using the dishwasher, turn on all hot water taps and
let the water flow from each for several minutes. This will release any accumulated hydrogen gas.
As hydrogen gas is flammable, do not smoke or use an open flame during this time.
Remove the door to the washing compartment when removing an old dishwasher from service or
discarding it.
Open the door very carefully if the dishwasher is in operation. There is a risk of being sprayed
with hot water. Do not open the door fully until the spray arm has stopped rotating.
The door should not be left in the open position as this could present a tripping hazard.
When disconnecting the dishwasher pull by the plug rather than the cord or junction of cord to
avoid damage.
This dishwasher is not intended for use by young children or infirm persons unless they have been
adequately supervised by a responsible person to ensure that they can use the dishwasher safely.
Young children should be supervised to ensure that they do not play with the dishwasher.
The water inside the dishwasher is not suitable for drinking.
This dishwasher is designed for washing normal household utensils. Items that are contaminated
by petrol, paint, steel or iron debris, or corrosive, acidic or alkaline chemicals are not to be
washed in this dishwasher.
If the dishwasher is not being used for long periods of time, turn the electricity and water supply
to the dishwasher off.
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Safety and warnings
Installation
This dishwasher must be installed and positioned in accordance with the ‘Installation
instructions’ before it is used.
Installation and service should be performed by a qualified technician.
If the power supply cord is damaged, it must be replaced by the manufacturer or Authorised
Service Centre or a similarly qualified person in order to avoid a hazard.
Ensure the dishwasher is placed between cabinetry. Failure to do so may result in an unstable
product, which may cause damage or injury.
Do not operate this dishwasher if it is damaged, malfunctioning, partially disassembled or has
missing or broken parts, including a damaged power supply cord or plug.
Do not store or use petrol or other flammable vapours and liquids in the vicinity of the
dishwasher.
Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.
Make sure that the power supply cord is positioned where it will not be stepped on, tripped over,
or otherwise subjected to damage or stress.
Do not install or store the dishwasher where it will be exposed to temperatures below freezing or
exposed to the weather.
Do not use an extension cord or portable electrical outlet device (eg multi-socket outlet box) to
connect the dishwasher to the power supply.
3
Maintenance
Do not repair or replace any part of the dishwasher or attempt any servicing unless specifically
recommended in this user guide. We recommend that you call a Fisher & Paykel Authorised
Service Agent.
Keep the floor around your dishwasher clean and dry to reduce the possibility of slipping.
Keep the area around and underneath your dishwasher free from the accumulation of
combustible materials, such as lint, paper, rags and chemicals.
When cleaning the underside of the filter, take care on the sharp outer edge to avoid the risk of
cut type injuries.
If the dishwasher is not operating properly or maintenance must be performed, disconnect the
dishwasher from the power supply.
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4
Installation instructions
Before you start
These instructions are intended as a guide only. It is the responsibility of the plumber and
electrician to ensure that each installation complies with the Government and local government
by-laws.
Check packaging and dishwasher immediately for signs of transport damage. If the appliance
is damaged, do not put into use but contact your Fisher & Paykel Authorised Service Centre or
dealer.
The dishwasher must not be connected to the electrical supply while installation is being carried
out. Ensure all domestic wiring is properly earthed.
Never lift from the door handle.
Do not lift from the decorative panel on the front of the dishwasher. Always be careful with the
hoses and the power cord at the back of the dishwasher. Careful handling will prevent damage
and malfunction from squashing, kinking or cuts.
The dishwasher should not be connected to a hot water system where the temperature exceeds
60ºC, or where there is no temperature control, eg wetback system unless the system is fitted
with a suitable tempering valve.
The dishwasher must not be connected to an under sink high pressure “push through” type hot
water system, as damage to the system will result.
Ensure the bare wood surrounding the dishwasher is sealed with an oil-based paint or moisture-
proof polyurethane to prevent possible steam damage.
While installing a dishwasher, check the drain hose is not restricted or kinked.
Levelling
Before sliding the dishwasher into position, adjust the feet to ensure that the dishwasher is
level at the required height. Check that the door opens and closes freely without resistance to
adjacent cabinetry. If necessary adjust the levelling feet slightly. The dishwasher should not be
inclined more than 2º. If the dishwasher is level it will help to ensure optimum performance.
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Installation instructions
Plumbing
Drainage
The recommended method of installation is shown in diagrams 1,2 and 3. The diagrams are
designed to eliminate problems that occur with sink – dishwasher waste systems.
The standpipe must have a minimum diameter of 38 mm and stand 750 mm above the floor. A
drain hose support is provided to hold the drain hose in place in the standpipe (see diagrams 1
and 2). It is not recommended that the drain hose or drain pipe be connected directly to a waste
disposal unit (see diagram 2).
When connecting the drain hose to a sink trap with a drain hose spigot, it is important that the
drain hose is supported to the height of the bench (see diagram 3). Ensure the drain spigot has
a minimum hole size of 15 mm and that it has been drilled out.
Standpipe Ø38 mm
*
750 mm MIN above oor
Waste
5
*
200 mm MIN
Diagram 1: Dishwasher
Switched power socket
Switched power socket
Hose supplied
Waste disposal
unit
*
200 mm MIN
Hose supplied
Diagram 2: Dishwasher & waste disposal unit
Hose supplied
200 mm MIN
Switched power socket
Diagram 3: Dishwasher using sink trap with dishwasher drain hose spigot
Water
Waste
Waste
Water
Waste
Waste
Water
Standpipe Ø38 mm
*
750 mm MIN above oor
note:
Connection of drain hose
direct to the waste disposal
unit is NOT recommended.
Vent
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6
Installation instructions
Water inlet connections
The dishwashers all have a single valve water connections. We recommend a cold water
connection to give the best wash performance and energy efficiency.
Important!
The appliance should be connected to the water main using new hose sets. Old hose sets should not be
used.
Water supply
The dishwasher inlet hose must be connected to an accessible water tap. The water supply to
the dishwasher should be through a 3/4” bsp connector, making sure it is tightly fastened.
If the water pipes have not been used for an extended period of time, let the water run to make
sure that the water is clear and free of impurities. If this precaution is not taken, there is a risk
the water inlet will get blocked and damage the appliance.
Anti-flood protection
This dishwasher has an anti-flood protection which will stop the water flowing in the event of
a damaged hose or a leak within the machine. If the length of the water inlet hose is not long
enough to make a proper connection, it must be replaced. This hose is available on request from
the Fisher & Paykel dealer or service centre.
Positioning your dishwasher
Position the appliance in the desired location. The back of the dishwasher should rest against
the wall behind it and the sides along the adjacent cabinets or wall. The inlet water and drain
hoses can be positioned to the right or left to assist proper installation.
Built under or built in appliances should be installed under a continuous surface, which is
attached to adjacent cupboards, in order to ensure that the appliance is stable.
Electrical Connection
Ensure the voltage and frequency values for the current in your home corresponds to those
on the rating plate (located on the stainless steel inner door of your dishwasher), and that the
electrical system is correct for the maximum voltage on the rating plate. Insert the plug into an
electrical socket which is earthed properly (the earthing of the appliance is a safety requirement
mandated by law).
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Installation instructions
If the electrical socket to which the appliance must be connected is not appropriate for the plug,
replace the whole cable, rather than using adaptors as they could cause overheating and burns.
Important!
The dishwasher plug must be accessible even when the appliance is installed as a built-in unit so that
maintenance can be done safely.
If a fault occurs
If the dishwasher malfunctions, turn off the water supply to the appliance and disconnect the
plug from the wall socket. Refer to the Troubleshooting section. If you cannot solve the problem,
contact a Fisher & Paykel Authorised Service Centre.
Specifications
7
Model details
Model Colour
DW60CSW1 and DW60CDW1 White
DW60CSX1 and DW60CDX1 Stainless steel
Technical Data
Width 600 mm
Depth 600 mm
Height 850 mm
Capacity 12 standard place settings
Mains water pressure 0.03 – 0.6 MPa
Power voltage 220-240 V - 50 Hz
Maximum current intensity 10 A
Total absorbed power 1950 W
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8
Introducing your dishwasher
Dishwasher interior
a
b
c
a
Upper rack
b
Top spray arm
c
Lower rack
d
Bottom spray arm
e
Washing filter
f
Detergent and rinse aid dispenser
g
Water inlet hose
h
Drain hose
i
Power supply cord
j
Cutlery basket
g
h
j
d
i
e
f
Fig. 1 Dishwasher interior
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Using your dishwasher
adcb
a
Power
b
Programme button
c
Programme indicator
d
Reset buttons (Normal Eco and Rinse buttons)
agcdehfb
a
Power
b
Reset button
c
Delay start
d
Time Remaining indicator
e
Heater indicator
f
Rinse Aid indicator
g
Programme button
h
Programme indicator
Fig. 2 Control panel for models
DW60CSW1 and DW60CSX1
Fig. 3 Control panel for models
DW60CDW1 and DW60CDX1
9
Quick start
1
Remove all food scraps and load the dishes.
2
Add detergent.
3
Check rinse aid.
4
Check that there is nothing obstructing the spray arms.
5
Close the door.
6
Turn the POWER button ON. All the programme indicators will light up.
7
Press the Programme button to select a wash programme.
After five seconds, the selected programme indicator will light up, the dishwasher will beep once
and the wash programme will start automatically. The Time Remaining display will display the
estimated time for the programme (models DW60CDW1 and DW60CDX1 only).
At the end of the wash cycle, your dishwasher will beep six times, and all the programme
indicators will light up.
8
Leave the door slightly ajar to improve the drying performance.
9
After several minutes, set the POWER switch to OFF.
10
Remove dishes once they are cool enough to touch.
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10
Using your dishwasher
Interrupting the programme
Open the door slowly.
Important!
There is a risk of being sprayed with hot water. Do not open the door fully until the spray arm has stopped
rotating.
If the door is left open during the wash cycle the dishwasher will beep ten times every thirty
seconds.
When the dishwasher has been paused and the dishwasher has heated the water, leave the
door ajar for several minutes and then close. Otherwise, the dishwasher door may open due to
expansion.
Cancelling or modifying the programme
A wash cycle can be modified if it has only been running for a short time. The detergent
dispenser may need to be refilled.
To cancel and reset a programme:
Models DW60CSW1 and DW60CSX1 only
Press and hold the Normal Eco and Rinse buttons simultaneously for two
seconds. One beep will sound, and all the programme indicators will light, to indicate that the
current programme was cancelled successfully. You can now select a new wash programme.
Models DW60CDW1 and DW60CDX1 only
Press the Reset button. One beep will sound, and all the programme indicators will light up, to
indicate that the current programme was cancelled successfully. You can now select a new wash
programme.
Memory function
If the power supply is switched off during a cycle, or the POWER button is accidentally pushed,
your dishwasher is able to remember the current setting and place in the wash cycle. It will
automatically return to the same place in the cycle, once power is restored (or the POWER button
is set to ‘ON’), and will continue with the wash.
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Using your dishwasher
Delay Start (models DW60CDW1 and DW60CDX1 only)
This feature can delay the start of a wash programme from 1 – 12 hours. To activate the delay
start:
1
Turn your dishwasher ON.
2
Press the Delay Start button. The Delay Start indicator will flash and the Delay Start time
indicator will change to ‘1h’.
3
Press the Delay Start button, until the numeric display shows the required delay.
4
Press the Programme button to select the desired programme.
5
Once the door is closed, after five seconds, the dishwasher will begin to count down the time
remaining. It will then start automatically after the selected time.
Note: to cancel the Delay Start setting, press the Delay Start button until the Delay Start indicator
light goes out.
11
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12
Wash programme chart
Models: DW60CSW1 and DW60CSX1
Wash programmes – when to use
HEAVYNORMALNORMAL ECOFASTRINSE
Heavily soiled
pots, pans and
dishes.
Hot pre-wash.Cold pre-wash.Cold pre-wash.
Wash
70 °C.
Cold rinse.Cold rinse.Cold rinse.
Drying.Drying.Drying.
Dishes with
normal soils
for optimum
wash and dry
performance.
Wash 55 °C.
Normally soiled
dishes for
optimum energy
usage.
Wash
45 °C.
Very lightly
soiled mixed
dishes.
Short wash
40 °C.
Cold rinse.Hot rinse.Hot rinse.Hot rinse.
Rinses dishes
that have been
stacked for
several days in
the dishwasher
prior to washing.
Short cold wash.
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Wash programme chart
Models: DW60CDW1 and DW60CDX1
Wash programmes – when to use
HEAVYNORMALNORMAL ECODELICATEFASTRINSE
13
Heavily soiled
pots, pans and
dishes.
Hot pre-wash.Cold pre-wash. Cold pre-wash.
Main wash
70 °C.
Cold rinse.Cold rinse.Cold rinse.Cold rinse.
Drying.Drying.Drying.Drying.
Wash times vary depending on incoming water temperatures, ambient conditions, type of
dish load and whether the dishwasher has been opened during the wash. Wash times are only
approximate on the display.
Dishes with
normal soils
for optimum
wash and dry
performance.
Rinses dishes
that have
been stacked
for several
days in the
dishwasher
prior to
washing.
Short cold
wash.
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14
Caring for your dinnerware
The combination of high temperatures and dishwasher detergent may cause damage to some
items if they are washed in your dishwasher. Remember, if in doubt about any items to be
washed in the dishwasher, follow the instructions from the manufacturer of the items, or wash
them by hand.
Cutlery and silverware
All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused
by some foods. The Rinse wash programme is useful for this. Silver items should not come into
contact with stainless steel, for example other cutlery. Mixing these items can cause staining.
Remove silver cutlery from the dishwasher and hand dry it immediately after the programme has
finished.
Aluminium
Aluminium can be dulled by dishwasher detergent. The degree of change depends on the
quality of the product.
Other metals
Iron and cast iron items can rust and stain other items. Copper, pewter and brass tend to stain.
Woodware
Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may
cause deterioration over time. If in doubt, wash by hand.
Glassware
Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch
(become opaque). You may prefer to wash these items by hand.
Plastic
Some plastic may change shape or colour with hot water. Check the manufacturer’s instructions
about washing plastic items. Washable plastic items should be weighed down so they do not flip
over and fill with water, or fall through the basket during the wash.
Decorated items
Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted
over the glaze or gold rims, or hand painted china may be more sensitive to machine washing. If
in doubt, wash these items by hand.
Glued items
Certain adhesives are softened or dissolved by machine washing. If in doubt, wash glued items
by hand.
Never put highly absorbent materials, such as sponges and towels in your dishwasher.
Do not put dishes or cutlery that have been soiled by tobacco ash, wax, lubricating grease or
paint in your dishwasher.
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Dishwasher standards test
This dishwasher is tested to AS/NZS 2007 standards for both wash and dry performance. The
following are loading pattern diagrams, detergent quantities and rinse aid quantities used for
the dishwasher.
Wash programme Normal Eco
Detergent quantities 5 g prewash, +25 g main wash
15
Rinse aid setting
Maximum place setting 12
Recommended loading pattern
- The height-adjustable top basket must be in the uppermost position.
- When the programme is finished leave the door open 30° to improve the drying performance
Cutlery basket loading pattern
FFFFFFFFFF
SFtKKDFS
tD
S KttDDDKS
ttD
SKttDDDK S
ttD
SKtKKDKS
tD
SSKKSS
5
F = Fork K = Knife S = Tablespoon D = Dessert spoon t = Teaspoon
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16
Loading
Take care when loading dishes to ensure that there is enough space and room for the water to
reach all areas, particularly the cup racks. If there are any items blocking the spray arms’ paths or
the wash water, then the performance will be ineffective.
Before placing the dishes in the dishwasher, remove larger food particles to prevent the filter
from becoming clogged.
If the pots and pans have baked-on food residue that is extremely hard to remove, we
recommend that they are soaked before being washed. This will eliminate the need for extra
wash cycles.
How to load the lower rack
We recommend that you place the most difficult-to-clean items on the bottom rack: pots, pans,
lids, serving dishes and bowls.
Place serving dishes and lids on the sides of the racks to avoid blocking the rotation of the top
spray arm.
The cutlery basket can be halved as shown in Fig
4 , so that you can use just one section when
the cutlery load is light. This also makes space for
additional pots and pans.
Place cutlery in the cutlery basket with the
handles at the bottom. If the rack has side baskets,
place spoons individually into the appropriate
slots. Place long utensils in the horizontal
position at the front of the upper rack. Place
knives and other utensils with sharp points in the
basket with their points down, or in a horizontal
position.
Fig. 4 Cutlery basket
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Loading
How to load the upper rack
The upper rack is designed to hold items like glasses, cups, saucers, plates, small bowls and
shallow pans. Position these items so that they cannot be moved during the wash.
Upper rack adjustment for models DW60CSW1 and DW60CSX1
The upper rack can be adjusted for height by using the rollers located on both sides of the rack
(see below).
Adjusting the upper rack to a higher level will give you more space to accommodate taller items
in the bottom rack.
17
Fig. 5 Adjusting the upper rack for models DW60CSW1 and DW60CSX1
Upper rack adjustment for models DW60CDW1 and DW60CDX1
The upper rack can be adjusted for height using the levers located on both sides of the rack (see
below).
Fig. 6 Adjusting the rack for models DW60CDW1 and DW60CDX1
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18
Detergent
Important!
Never sprinkle or pour detergent directly onto any item in the dishwasher.
Hand washing liquids, soap, laundry detergents or disinfectants will damage your dishwasher.
Filling the detergent dispenser
1
Press the button on the top of the dispenser to open the cover.
2
Pour the detergent for the wash cycle into the larger main
detergent compartment.
3
Pour the detergent for the pre-wash cycle into the smaller prewash detergent compartment.
4
Remove any excess detergent from the edges of the dispenser.
5
Close the cover and press down until it clicks into place.
The detergent will automatically be released into the dishwasher
during the wash programme.
Detergent quantities
Detergent quantity
Wash programme
Pre-wash (g)Main wash (g)
HEAVY
NORMAL525
NORMAL ECO525
525
Press button to open
Closed detergent dispenser
Main wash
compartment
Open detergent dispenser
Pre wash
compartment
DELICATE15
FAST WASH25
RINSE
Important!
Dishwasher detergents are strongly alkaline and can be dangerous if swallowed.
Avoid contact with skin and eyes.
Keep children and infirm persons away from the dishwasher when the door is open.
Check that the detergent receptacle is empty after the completion of the wash cycle – failure to do so could
result in poisoning.
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Rinse aid
We highly recommend the regular use of liquid rinse aid to give the best drying results. Rinse
aid gives a streak-free, sparkling clean look to glass and chinaware. In addition it prevents metal
from tarnishing. The rinse aid dispenser is located on the inside panel of the door.
Filling the rinse aid dispenser
1
Open the dispenser by turning the cap in an anticlockwise
direction.
2
Pour the rinse aid into the dispenser, making sure not to
overfill.
Take care not to spill rinse aid into the dishwasher. Any spills
must be wiped up to prevent excess foaming. Failure to wipe
up rinse aid spills may result in a service call, which will not
be covered by warranty.
3
Fit the cap back in the original position.
How much rinse aid to use
The dose regulator may need to be adjusted to suit your
water conditions. Regulate the amount of rinse aid by turning
the dose regulator, using a screwdriver. The dose regulator is
located underneath the rinse aid cap.
Fig. 7 Opening the rinse aid dispenser
19
There are six dosage settings; the lowest setting is ‘1’ and
the highest setting is ‘6’. The normal dosage is setting ‘5’ . If
there is excessive foaming at the end of the wash, reduce the
Fig. 8 Adjusting the dose regulator
setting. If dishes are wet or streaky after drying, increase the
setting.
Rinse Aid indicator light
When the rinse aid level becomes low, the Rinse Aid indicator
will light up to remind you to refill the rinse aid. The Rinse Aid
indicator light can be found on the detergent dispenser cover
for all models, and on the exterior control panel
for models DW60CDW1 and DW60CDX1.
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Fig. 9 Rinse Aid indicator light
20
Care and cleaning
After each wash, turn off the water supply to the dishwasher and leave the door ajar 30°, so that
moisture and odours are not trapped inside.
Important!
The door should not be left in the fully open position as this could present a tripping hazard.
Before cleaning or performing maintenance, always remove the power plug from the wall socket.
Cleaning the outer surfaces
From time to time the wash programme indicator panel and its surrounds need to be cleaned to
remove food particles, and any spillages. We recommend wiping these areas with a clean, soft
damp cloth, and drying them with a clean lint-free cloth.
Important!
We do not recommend the use of the following cleaning aids on your dishwasher, as they may damage the
surfaces:
Plastic or stainless steel scouring pads.
Abrasive, solvent house hold cleaners.
Hand washing liquids or soaps.
Laundry detergents or disinfectants.
Cleaning the seals
If food is trapped in the seals, then it can cause odours. Clean the seals periodically with a clean
damp cloth to prevent this from happening.
Holiday time
If your dishwasher is not going to be used for some time, we recommend you ensure the baskets
are empty. Leave the inside of the dishwasher clean. Leave the door ajar to allow air to circulate.
Turn off both the power and water supply to your dishwasher.
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Care and cleaning
Cleaning the drain filters and spray arms
Regular inspection and maintenance of your dishwasher helps
to prevent problems from occurring. You should carefully
inspect your dishwasher regularly. Check that no grease or
scale has accumulated on the inside of your dishwasher. If
you discover any deposits, clean them thoroughly with warm
water on a soft, lint-free cloth.
21
Filters
The filters A and B prevent larger particles of food in
the water from reaching the pump. These particles may
occasionally block the filters. We recommend that the drain
filter is cleaned whenever there is evidence of food particles.
When the dishwasher has finished washing, check the filters
for particles of food and, if required, clean.
After removing the coarse micro-filter (filter A), the filter unit
(filter B) can be removed. Remove any particles of food and
rinse the filters under running water.
Replace the filter unit (B) and then the coarse micro-filter (A).
Ensure that the micro-filter is tightened firmly.
Spray arms
Lime and remnants of food in the wash water can block the
nozzles in the spray arms and the arm mountings
The spray arms and mountings may need cleaning about
once a month in normal use or more often should the need
arise:
Inspect the nozzles in the spray arms for blocked holes.
If necessary, pull the lower arm (C) upwards and lift it off.
Unscrew the upper spray arm (D).
Clean both spray arms under running water.
Refit the spray arms. Ensure that the lower spray arm is locked
into place and the upper one is screwed tightly.
Fig. 10 Removing the micro-filter (Filter A)
Fig. 11 Removing the filter unit (Filter B)
D
Important !
The dishwasher must be used with the filter plate, drain filter and
spray arms correctly in place. Where there is broken crockery or
glass in the dishwasher, carefully and immediately remove it to
prevent damage.
Fig. 12 Removing the spray arms (C and D)
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C
22
Fault codes
Please read the following pages before you call for service.
You can correct many of your dishwasher’s problems yourself, using the checklists on the
following pages.
ProblemPossible causesWhat to do
All programme indicators
flashing.
The door is not properly closed.Close the door firmly.
First 3 programme
indicators flashing
Programme indicators
1, 3 and 5 flashing, or
indicators 1, 3 and 6
flashing.
Programme indicators
1, 2 and 5 flashing or
indicators 1, 2 and 6
flashing.
If the dishwasher still will not work, or shows any other error display:
Power the dishwasher OFF and wait for a few minutes.
Power the dishwasher ON and retry.
Water tap not turned on.
Insufficient water supply pressure.
Water supply hose is crimped or
bent.
Drain hose is too low.
Drain hose is crimped or bent.
Drain hose is too high.
Drain hose is too low.Ensure that drain hose is
Ensure the water is connected
and turned on.
Check household water
pressure.
Check hose and straighten if
needed.
Ensure that drain hose is
connected in accordance with
the ‘Installation instructions’.
Check hose and straighten if
needed.
Ensure that drain hose is
connected in accordance with
the ‘Installation instructions’.
connected in accordance with
the ‘Installation instructions’.
If the dishwasher still does not function, and/or the problem persists, contact your Fisher &
Paykel Dealer or Authorised Service Centre.
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Troubleshooting
ProblemProbable causeWhat to do
Dishwasher will not start.Power supply is not connected.Connect the power supply.
The door is not properly closed.Close the door.
23
Programme button has not been
pressed.
Water tap not turned on.Ensure the water is connected
Blocked strainer in water intake
hose.
Lower spray arm rotates with
difficulty.
Lid of detergent dispenser
cannot be closed.
Remnants of detergent stuck
inside dispenser.
Indicator lights do not
extinguish after washing has
finished.
Water remains inside
dishwasher after wash has
ended.
Foaming.Incorrect amount/type of detergent
Stops suddenly during wash. Power supply has been interrupted. Check power supply.
Spray arm is blocked by small items
or food remains.
Detergent compartment has been
overfilled.
Detergent dispenser is clogged
with remnants of detergent.
Compartment was damp when
filled with detergent.
Power button is ON.Turn the Power button off.
Drain hose is crimped, bent or
blocked.
Pump is jammed.Call your Fisher & Paykel
Filter/s blocked.Clean the filter/s.
The wash is still running.Wait for the programme to end.
used.
Too much egg in the wash load.Increase the amount of
Rinse aid setting too high. Decrease the rinse aid setting.
Rinse aid spills not cleaned. Ensure that all rinse aid spills are
Water supply has been interrupted. Check water supply.
Select a programme.
and turned on.
Check strainer – located in the
inlet supply hose.
Clean spray arm.
Remove detergent until the lid
can be closed.
Wipe dispenser out with a
damp cloth. Dry before adding
detergent.
Wipe dispenser out with a
damp cloth. Dry before adding
detergent.
Check hose and straighten if
needed.
Authorised Service Centre.
See the ‘Detergent’ section
or consult the detergent
manufacturer’s instructions.
detergent.
cleaned when they occur.
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24
Troubleshooting
ProblemProbable causeWhat to do
Knocking or rattling sound
during wash.
Unclean dishes.Wash programme unsuitable for
Plastic items are discoloured. Not enough detergent. Pre-rinse dishes before placing
White stains are left on
dishes; glasses have a milky
appearance.
Dishes, cutlery have not dried.Selected programme did not
Spray arm knocking against dishes. Stop cycle and reposition
dishes.
Dishes have been stacked
incorrectly.
load or soils were too heavily baked
on and dishes may need soaking.
Spray arm unable to rotate. Ensure no items are obstructing
Dishwasher overloaded/ incorrectly
loaded.
The filters are incorrectly inserted. See the ‘Care and cleaning’
Detergent put in the wrong
compartment.
Excessive food not removed from
dinnerware prior to cleaning.
Unsuitable detergent. Use recommended brands of
Not enough detergent. See the ‘Detergent’ section or
Spray arm holes are blocked. Clean the spray arm.
The filters are blocked.Clean the filters.
Not enough detergent. See the ‘Detergent’ section or
Rinse aid set too low.Increase rinse aid dose setting.
include drying function.
Rinse aid set too low.Increase rinse aid setting. See
Items removed too soon.Wait until dishwasher beeps
Stop cycle and reposition
dishes.
See the ‘Wash programme chart’
for a suitable wash programme.
the spray arm path.
See the ‘Loading’ section.
instructions.
Put detergent in the large (main
wash) compartment.
Scrape all food scraps off
dinnerware prior to loading.
dishwasher detergent.
the detergent manufacturer’s
instructions.
in the dishwasher. Alternatively,
using the rinse programme after
adding dishes may minimise
staining.
the detergent manufacturer’s
instructions.
Select wash programme with
drying function.
the ‘Rinse aid’ section.
to indicate the end of the
programme.
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Troubleshooting
ProblemProbable causeWhat to do
Glasses have dull appearance. Rinse aid set too low.Increase rinse aid setting. See
the ‘Rinse aid’ section.
Tea stains or traces of lipstick
have not been completely
removed.
Traces of rust on cutlery.Cutlery is not sufficiently rust proof. Wash by hand.
Glasses clouded and
discoloured; coating cannot
be removed.
Smears left on glasses and
cutlery.
Not enough detergent. See the ‘Detergent’ section or
the detergent manufacturer’s
instructions.
Wash temperature too low.Select wash programme with
higher temperature.
Unsuitable detergent. Use recommended brands of
dishwasher detergent.
Glasses are not dishwasher proof.Wash by hand.
Rinse aid set too high.Reduce rinse aid setting. See the
‘Rinse aid’ section.
25
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26
Warranty and service
Manufacturer’s warranty
You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this
Product covering parts and labour for servicing within the country of purchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour any
part of the Product, the serial number of which appears on the Product, which is found to
be defective within TWO YEARS of the date of purchase.
This warranty DOES NOT cover
A
Service calls to which are not related to any defect in the Product. The cost of a service call will
be charged if the problem is not found to be a Product fault. For example:
1.
Correcting the installation of the product.
2.
Instructing you how to use the product.
3.
Replacing house fuses or correct house wiring or plumbing.
4.
Correcting fault(s) caused by the user.
5.
Noise or vibration that is considered normal, e.g. drain/fan sounds, regeneration noises or user
warning beeps.
6.
Correcting damage caused by pests, e.g. rats, cockroaches etc.
B
Defects caused by factors other than:
1.
Normal domestic use or
2.
Use in accordance with the Product’s User Guide.
C
Defects to the Product caused by accident, neglect, misuse or Act of God.
D
The cost of repairs carried out by non-authorised repairers or the cost of correcting such
unauthorised repairs.
E
Normal recommended maintenance as set out in the Product’s User Guide.
F
Repairs when the appliance has been dismantled, repaired or serviced by other than an
AUTHORISED CUSTOMER SERVICE CENTRE or the selling dealer.
G
Pick-up and delivery.
H
Transportation or travelling costs involved in the repair when the product is installed
outside the AUTHORISED CUSTOMER SERVICE CENTRE’S normal service area.
Service under this manufacturer’s warranty must be provided by an Authorised Service
Agent (refer to the Service Contacts section at the start of this book). Such service shall be
provided during normal business hours. This warranty certificate should be shown when
making any claim.
Note
This Warranty is an extra benefit and does not affect your legal rights.
Please keep this User Guide in a safe place.
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Warranty and service
Customer care
Check the things you can do yourself. Refer to your User Guide and check:
1
your appliance is correctly installed
2
you are familiar with its normal operation
If after checking these points you still need assistance please refer to the following:
In New Zealand If you need assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we
can be of any further help, please contact our Customer Care Centre,
Toll Free - 0800 FP CARE or 0800 37 2273 Fax: (09) 273 0656.
Email: customer.care@fp.co.nz
Postal address: P.O.Box 58732,
Greenmount, Auckland.
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Service Centres whose
fully trained technicians can carry out any service necessary on your appliance. Your dealer or
our Customer Care Centre can recommend an Authorised Service Centre in your area.
In Australia If you need assistance call...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free - 1300 650 590 Fax: (07) 3826 9298
Email: customer.care@fp.com.au Postal Address: PO Box 798, Cleveland QLD 4163
27
If you need service...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel Authorised
Service Centres whose fully trained technicians can carry out any service necessary on your
appliance. Our Customer Care Centre can recommend an Authorised Service Centre in your area.
*If you call or write, please provide: name, address, model number, serial number, date of
purchase and a description of the problem. This information is needed in order to better
respond to your request for assistance.
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The product specifications in this booklet apply to
the specific products and models described at the
date of issue. Under our policy of continuous product
improvement, these specifications may change at any
time. You should therefore check with your Dealer to
ensure this booklet correctly describes the product
currently available.
www.fisherpaykel.com
NZ AU
Dishwasher user guide
Published: 10/2006
Part No. 599350 A
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