Groen HY-5E(CE) Operation Manual

IMPORTANT INFORMATION - KEEP FOR OPERATOR - IMPORTANT INFORMATIONIMPORTANT INFORMATION - KEEP FOR OPERATOR - IMPORTANT INFORMATION

OPERATOR AND SERVICE MANUAL OM/SM-HY-3E(CE)

Part Number 128174 OM/SM-HY-5E(CE)

INTERNATIONAL

MODELS: HY-3E(CE), HY-5E(CE)

HyPerSteam™
Atmospheric Convection Steamer - CE

Self-Contained
Electric Heated
Capacity: 3 or 5 Steamer Pans

(12" x 20" x 2½”)

(305 mm x 508 mm x 64 mm)

HY-3E(CE)

HY-5E(CE)

KEEP THIS MANUAL WITH STEAMER DOCUMENTS. OPERATORS AND
TECHNICIANS SHOULD READ, UNDERSTAND AND FOLLOW INSTRUCTIONS
AND WARNINGS CONTAINED IN THIS MANUAL.

Information contained in this document is
known to be current and accurate at the time
of printing/creation. Unified Brands recom­mends referencing our product line websites,
unifiedbrands.net, for the most updated
product information and specifications.

OM/SM-HY-3E & HY-5E(CE)

IMPORTANT — READ FIRST — IMPORTANT

THESE APPLIANCES MUST BE INSTALLED BY A COMPETENT PERSON IN CONFORMITY WITH THE
INSTALLATION AND SERVICING INSTRUCTIONS AND NATIONAL REGULATIONS IN FORCE AT THE TIME.
PARTICULAR ATTENTION MUST BE PAID TO THE FOLLOWING:

I. E. E. REGULATIONS FOR ELECTRICAL INSTALLATIONS
ELECTRICITY AT WORK REGULATIONS
HEALTH AND SAFETY AT WORK ACT
FIRE PRECAUTIONS ACT
LOCAL AND NATIONAL BUILDING REGULATIONS

USERS SHOULD BE CONVERSANT WITH THE APPROPRIATE PROVISIONS OF THE FIRE PRECAUTIONS
ACT. IN PARTICULAR THEY SHOULD BE AWARE OF THE NEED FOR REGULAR SERVICING BY A
COMPETENT PERSON TO ENSURE THE CONTINUED SAFE AND EFFICIENT PERFORMANCE OF THE
APPLIANCE.

WARNING: TO PREVENT SHOCKS, ALL APPLIANCES WHETHER GAS OR ELECTRIC, MUST BE

EARTHED.

UPON COMPLETION OF THE INSTALLATION, THE OWNERS MANUAL SHOULD BE HANDED TO THE
USERS AND THE INSTALLER SHOULD INSTRUCT THE RESPONSIBLE PERSON(S) IN THE CORRECT
OPERATION AND MAINTENANCE OF THE APPLIANCE.

THIS EQUIPMENT IS ONLY FOR PROFESSIONAL USE, AND SHALL BE OPERATED BY QUALIFIED
PERSONS. IT IS THE RESPONSIBILITY OF THE SUPERVISOR OR EQUIVALET TO ENSURE THAT USERS
WEAR SUITABLE PROTECTIVE CLOTHING AND TO DRAW ATTENTION TO THE FACT THAT, SOME
PARTS WILL, BY NECESSITY, BECOME VERY HOT AND WILL CAUSE BURNS IF TOUCHED
ACCIDENTALLY.

UNLESS OTHERWISE STATED, PARTS WHICH HAVE BEEN PROTECTED BY THE MANUFACTURER ARE
NOT TO BE ADJUSTED BY THE INSTALLER.

WARNING: AVOID ANY EXPOSURE TO THE STEAM COMING OUT WHEN OPENING THE DOOR.

BEFORE ATTEMPTING ANY SERVICING, ENSURE THAT THE ELECTRICAL SUPPLY IS DISCONNECTED.

WARNING: THE UNIT MUST BE INSTALLED BY PERSONNEL QUALIFIED TO WORK WITH

ELECTRICITY AND PLUMBING. IMPROPER INSTALLATION CAN CAUSE INJURY TO
PERSONNEL AND/OR DAMAGE TO THE EQUIPMENT. THE UNIT MUST BE INSTALLED IN
ACCORDANCE WITH APPLICABLE CODES.

CAUTION: SHIPPING STRAPS ARE UNDER TENSION AND CAN SNAP BACK WHEN CUT.

CAUTION: DO NOT INSTALL THE UNIT IN ANY WAY WHICH WILL BLOCK THE RIGHT SIDE VENTS, OR

WITHIN 12 INCHES OF A HEAT SOURCE SUCH AS A BRAISING PAN, DEEP FRYER, CHAR­BROILER OR KETTLE.

CAUTION: LEVEL THE UNIT FRONT TO BACK, OR PITCH IT SLIGHTLY TO THE REAR, TO AVOID

DRAINAGE PROBLEMS.

WARNING: TO AVOID DAMAGE OR INJURY, FOLLOW THE WIRING DIAGRAM EXACTLY WHEN

CONNECTING A UNIT.

CAUTION: DO NOT USE PLASTIC PIPE. DRAIN MUST BE RATED FOR BOILING WATER.

WARNING: DO NOT CONNECT THE DRAIN DIRECTLY TO A BUILDING DRAIN.

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OM/SM-HY-3E & HY-5E(CE)

WARNING: BLOCKING THE DRAIN IS HAZARDOUS.

IMPORTANT: Improper drain connection will void warranty.

IMPORTANT: Do not allow any water traps in the line. A trap can cause pressure to build up inside the

cavity during steaming, which will make the door gasket leak.

WARNING: WHEN YOU OPEN THE DOOR, STAY AWAY FROM STEAM COMING OUT OF THE UNIT.

STEAM CAN CAUSE BURNS.

WARNING: BEFORE CLEANING THE OUTSIDE OF THE STEAMER, DISCONNECT THE ELECTRIC

POWER SUPPLY. KEEP WATER AND CLEANING SOLUTIONS OUT OF CONTROLS AND
ELECTRICAL COMPONENTS. NEVER HOSE OR STEAM CLEAN ANY PART OF THE UNIT.

WARNING: ALLOW COOKING CHAMBER TO COOL BEFORE CLEANING.

WARNING: CAREFULLY READ THE WARNINGS AND FOLLOW THE DIRECTIONS ON THE LABEL OF

EACH CLEANING AGENT. USE SAFETY GLASSES AND RUBBER GLOVES AS
RECOMMENDED BY DE-LIMING AGENT MANUFACTURER.

WARNING: DO NOT MIX DE-LIMING AGENTS (ACID) AND DE-GREASERS (ALKALI).

WARNING: DO NOT PUT HANDS OR TOOLS INTO THE COOKING CHAMBER UNTIL THE FAN HAS

STOPPED TURNING.

WARNING: DO NOT OPERATE THE UNIT UNLESS THE REMOVABLE LEFT AND RIGHT SIDE PANELS

HAVE BEEN RETURNED TO THEIR PROPER LOCATIONS.

NOTICE: DO NOT USE A CLEANING OR DE-LIMING AGENT THAT CONTAINS ANY SULFAMIC ACID

OR ANY CHLORIDE, INCLUDING HYDROCHLORIC ACID. IF THE CHLORIDE CONTENT OF
ANY PRODUCT IS UNCLEAR, CONSULT THE MANUFACTURER.

NOTICE: DO NOT USE ANY DE-GREASER THAT CONTAINS POTASSIUM HYDROXIDE OR SODIUM

HYDROXIDE OR THAT IS ALKALINE.

WARNING: USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED BY GROEN OR

THEIR AUTHORIZED DISTRIBUTOR VOIDS ALL WARRANTIES AND CAN RESULT IN
BODILY INJURY TO THE OPERATOR AND DAMAGE THE EQUIPMENT. SERVICE BY
OTHER THAN FACTORY-AUTHORIZED PERSONNEL WILL VOID ALL WARRANTIES.

WARNING: HIGH VOLTAGE EXISTS INSIDE CONTROL COMPARTMENTS. DISCONNECT FROM

BRANCH BEFORE SERVICING. FAILURE TO DO SO CAN RESULT IN SERIOUS INJURY OR
DEATH.

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OM/SM-HY-3E & HY-5E(CE)

Table of Contents

OPERATOR WARNINGS .....................................................2

REFERENCES .............................................................3

EQUIPMENT DESCRIPTION ..................................................4

INSPECTION AND UNPACKING ...............................................4

WATER CONDITIONING/REQUIREMENTS ......................................4

INSTALLATION AND START-UP INSTRUCTIONS .................................6

OPERATING INSTRUCTIONS ................................................10

CLEANING ...............................................................12

MAINTENANCE AND TROUBLESHOOTING ....................................14

PARTS LIST ..............................................................15

SCHEMATICS HY-3E .......................................................21

SCHEMATICS HY-5E .......................................................22

SERVICE PROCEDURES ...................................................23

SERVICE LOG ............................................................33

WARRANTY PROTECTION .................................................34

References

UNDERWRITERS LABORATORIES, INC.
333 Pfingsten Road
Northbrook, Illinois 60062

KLENZADE SALES CENTER
ECOLAB, Inc.
370 Wabasha
St. Paul, Minnesota 55102
800 328-3663 or 612 293-2233

NATIONAL FIRE PROTECTION
ASSOCIATION
60 Battery March Park
Quincy, Massachusetts 02269

NFPA/70 The National Electrical Code

NATIONAL SANITATION FOUNDATION
3475 Plymouth Road
Ann Arbor, Michigan 48106

4

Equipment Description

Your Groen HY-3E and HY-5E HyPerSteam
Convection Steamers are designed to give years of
service. It has a stainless steel cavity (cooking
chamber) which is served by an independent
atmospheric steam generator which is electrically­heated. A powerful blower circulates the steam in
the cavity to increase heating efficiency.

The cavity holds up to three (HY-3E) or five (HY-5E)
standard steam table pans. A 1.5 mm thick stainless
steel case encloses the cavity, the steam generator
and the control compartment that houses electrical
components. Door hinges are reversible (the door
may be set to open from the left or right). Operating
Controls are on the front panel.

Newer model HY-3E steamers and all HY-5E
steamers, are equipped with fully electronic controls
and a button-activated, pre-programmed CLEAN
cycle. These units are readily identified by their
unique control panels, with touch pad controls, and
the distinctive symbol for steam is integrated into the
panel.

OM/SM-HY-3E & HY-5E(CE)

The HY-5E steamer holds five standard 305 mm
x 508 mm x 64 mm deep pans.

Both units are distinguished by the addition of a “fuse
box” which allows the operator to change fuses
without removing panels.

The drain system on all models includes a spray
condenser, which helps keep steam from escaping
from the chamber and cools drain water.

Inspection and Unpacking

The HY-3E or HY- 5E will be delivered completely
assembled in a heavy shipping carton attached to a
skid. On receipt, inspect the carton carefully for
exterior damage.

CAUTION
SHIPPING STRAPS ARE UNDER TENSION AND
CAN SNAP BACK WHEN CUT.

Carefully cut the straps around the carton and detach
the sides of the carton from the skid. Pull the carton
up off the unit. Be careful to avoid personal injury or
equipment damage from staples which might be left in
the carton walls.

The HY-3E steamer holds three standard 305
mm x 508 mm x 64 mm deep pans.

CAUTION
THIS UNIT WEIGHS 82 KG (HY-3E) OR 105 KG
(HY-5E). YOU SHOULD GET HELP AS NEEDED
TO LIFT THIS WEIGHT SAFELY.

Write down the model number, serial number and
installation date. Keep this information for reference.
Space for these entries is provided at the top of the
Service Log in the back of this manual.

When starting installation, lift the unit straight up off
the skid. Check packing materials to make sure
loose parts such as the condensate drip tray are not
discarded with this material.

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OM/SM-HY-3E & HY-5E(CE)

Water Conditioning

It is essential to supply the steam generator with
water that will not form scale. Even though the
steam generator is engineered to minimize scale
formation, scale development depends on the
hardness of your water and the number of hours per
day you operate the equipment.

In some areas, water is low enough in mineral
content to avoid scale formation. But most water
supplies are full of minerals which form scale. It is
this scale which could lead to an early component
failure.

Your water utility can tell you about the minerals in
your water. The water going to the steam generator
should have between 10 and 30 parts per million
(ppm) total dissolved solids (TDS) and should have a
pH (acidity rating) of 7.0 or higher. Please follow
these simple precautions:

1. Do not rely on unproven water treatments
which are sold for scale prevention or scale
removal. They don’t always work. The best
way to prevent scale is to supply the purest
possible water (10 - 20 ppm TDS).

2. If your water contains scale-forming minerals, as
most water does, use a well-maintained water
softener. Whether an exchangeable softener
cartridge or a regenerating system is chosen, a
regular exchange schedule is essential.

3. Installing a water meter between the softener
and the steamer will provide an accurate gauge
of water use, and will help determine when to
exchange cartridges or regenerate the softener.
Using a water softener will provide longer
generator life, higher steam capacity, and reduce
maintenance requirements.

4. If you notice a slowdown in steam production,
have the unit checked for scale build-up. Heavy
scale reduces the unit’s ability to boil water, and
can even cause heating elements in the steam
generator to overheat and burn out.

MINIMIZE SCALE PROBLEMS, BY USING AND
MAINTAINING A SOFTENER, AND BY CLEANING
THE STEAMER REGULARLY.

A BSPT connection is provided at the rear of the steamer.

6

OM/SM-HY-3E & HY-5E(CE)

Installation and Start-Up

WARNING
THE UNIT MUST BE INSTALLED BY PERSONNEL WHO ARE QUALIFIED TO WORK WITH ELECTRICITY
AND PLUMBING. IMPROPER INSTALLATION CAN CAUSE INJURY TO PERSONNEL AND/OR DAMAGE TO

THE EQUIPMENT. THE UNIT MUST BE INSTALLED IN ACCORDANCE WITH APPLICABLE CODES.

CAUTION
DO NOT INSTALL THE UNIT WITH THE RIGHT OR LEFT SIDE VENTS BLOCKED OR WITHIN 12 INCHES
OF A HEAT SOURCE (SUCH AS A BRAISING PAN, DEEP FRYER, CHAR BROILER OR KETTLE).
TO AVOID DRAINAGE PROBLEMS, LEVEL THE UNIT FRONT TO BACK.

1. Electrical Supply Connection

A. Panel Removal

Open the wiring and control panel by removing
two screws (three on new model) on the right
side panel. Slide the panel forward, and set it
aside.

B. Supply Voltage

The unit must be operated at the rated
nameplate voltage, plus or minus 10 percent.

C. Phase Selection

Refer to heater schematics (Pages 17 thru 20)
for wiring information.

CAUTION
THE UNIT MUST HAVE A SEPARATE GROUND
WIRE FOR SAFE OPERATION.

D. Terminal Block

The terminal block for incoming power is located
at the back of the control compartment. The
ground terminal is located in the wiring

compartment near the terminal block. Minimum
size for the ground wire is 10 AWG.

E. Supply wire

To determine the type of wire you need for the
power supply, find the operating voltage and
phase on the unit data plate. Refer to the table
below for correct wire size and temperature
rating. The “Electrical Supply Connection” label
on back right side of the unit gives directions for
proper connection of the terminal block jumpers.
The specified wire must be used, or the unit will
not meet Underwriters Laboratories and National
Electric Code requirements. The knockout hole
is sized for a 35 mm conduit fitting.

WARNING
TO AVOID DAMAGE OR PERSONAL INJURY,
FOLLOW THE ELECTRICAL SCHEMATIC
EXACTLY WHEN CONNECTING THE UNIT.

.

The HY-3E HyPerSteam™ and HY-5E model convenction steamers operate at 400 Volts (Three Phase) or 230
Volts (One Phase)

ELECTRICAL SUPPLY CONNECTIONS

Model Voltage Maximum Kw Field Wiring Current Demands

HY-3E

HY-5E

400 - 3 Phase 8 14 AWG 13 Amps
230 - 1 Pahse 8 8 AWG 33 Amps
400 - 3 Phase 15.5 12 AWG 23 Amps
230 - 1 Phase 15.5 6 AWG 63 Amps

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OM/SM-HY-3E & HY-5E(CE)

Connect appropriate wiring as described in the wiring
diagram located on the inside of the unit’s right side
panel. Incoming power connections are shown
below.

HY-3E Electrical Connections

The equipotential terminal is located on the left
rear of the units.

F. EQUIPOTENTIAL TERMINAL

In accordance with national regulations, each unit
are fitted with an equipotential terminal.

G. BRANCH CIRCUIT PROTECTION

Each HY-3E Steamer should have its own
branch circuit protection. Current and power

demands for the different units are as shown in
the table on page seven.

2. Water Connection(s)

Install a check valve to prevent back flow in the
incoming cold water line, as required by local
plumbing codes. Water pressure in the line
should be between 30 and 60 PSIG (210 and
420 kPa). If pressure is above 60 PSIG (420
kPa), a pressure regulator will be needed.

7.5 LITER STEAM GENERATOR VOLUME MUST
BE FILLED WITHIN THREE MINUTES AND 30
SECONDS.

HY-5E Terminal Block

A ¾ inch BSPT connector is used to attach the
water supply to the inlet valve. Minimum water
feed line diameter is ½ inch (13mm). Use a
washer in the hose connection. Do not allow the
connection to leak, no matter how slowly.

8

3. Drain Connection

Level the steamer front to back, or even pitch it
slightly to the rear by adjusting the bullet feet on
the stand or cabinet base.

A two inch (50mm) ID hose should be attached
to the drain pipe and elbow supplied.

WARNING:

DO NOT CONNECT THE DRAIN DIRECTLY TO A
BUILDING DRAIN. BLOCKING THE DRAIN IS
HAZARDOUS.

There must be at least one-half inch free air gap
between the end of the hose and the building
drain. The free air gap should be as close as
possible to the unit drain. There must also be no
other elbows or other restrictions between the
unit drain and the two inch free air gap.

CAUTION
DO NOT USE PLASTIC PIPE. DRAIN MUST BE
RATED FOR VERY HOT WATER.

OM/SM-HY-3E & HY-5E(CE)

Install the drain line with a constant downward pitch.

IMPORTANT: Do not allow water traps in the
line. A trap can cause pressure build-up in the
cavity, which may cause the door gasket to leak.

9

OM/SM-HY-3E & HY-5E(CE)

Operation

WARNING
ANY POTENTIAL USER OF THE EQUIPMENT SHOULD BE TRAINED IN SAFE AND CORRECT OPERATING
PROCEDURES.

A. Controls

Operator controls are on the front right of the unit.
The control panel has the following touch pads and
indicator lights. (Your controls may have either
words or the symbols shown below):

The ON/OFF touch pad gets the
HyPerSteam ready for use, or shuts it
off.

The READY indicator light shows that
the steam generator is at standby
temperature and the cavity is hot
enough to begin steaming.

The CLEANING indicator lights when
the unit is operating in the cleaning
mode.

The SERVICE indicator light shows
when the water level probes have
stopped working, and need to be
cleaned (normally an indication of
lime deposits).

When one probe is not working, the
SERVICE light flashes briefly every
few seconds. When both probes fail,
the light will flash continuously and
the beeper will sound.

The HI TEMP indicator light comes
on when the steam generator is too
hot.

The unit will automatically shut off,
and cannot be turned on again until it
has been serviced.

The TIMING indicator light stays on
when the timer is running.

2 When a cook time is set, the unit steams until

the timer reaches OFF. The steaming stops, a
red light comes on and a beeper sounds.

3 With the timer turned to the ON position, the unit

steams continuously. The green light stays lit.
The steamer will not time down.

B. Operating Procedure

1. Press the ON switch/pad for the steamer. The
steam generator will fill, and heat until the
READY light comes on. (About 10 minutes.)

2. Load food into pans in uniform layers. Pans
should be filled to about the same levels, and be
even on top. The maximum allowable weight of
food is 9.8 Kilograms (21.6 lbs.) Per pan.

3. Open the door and slide the pans onto the
supports. If you will only be steaming one pan,
put it in the middle position.

4. Close the door. With the READY indicator lit,
take one of the following steps:

! If you want to steam the food for a certain

length of time, set the timer for that period.
The timer will automatically run the steamer
for the set time and then turn it off. A red
light will come on and a beeper will sound.
Steam production stops.

! To steam continuously, turn the timer to the

manual ON position. A green light will come
on. The unit will continue steaming until you
stop it by turning the timer to OFF. When
steaming continuously YOU MUST
CONTROL STEAMING TIME.

The CLEAN touch pad is used to start
the automatic 50 minute cleaning
cycle.

The timer is used in three ways:

1 In the OFF position the steam generator stays

at a low boil or “holding” temperature.

WARNING
WHEN YOU OPEN THE DOOR, STAY AWAY
FROM THE STEAM COMING OUT OF THE UNIT.
THE STEAM CAN CAUSE BURNS.

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OM/SM-HY-3E & HY-5E(CE)

5. Ope
n the door. Remove the pans from the
steamer, using hot pads or oven mitts to protect
your hands from the hot pans.

6. To shut down the unit, press the ON switch/pad
to OFF. The steam generator will automatically
drain.

11

OM/SM-HY-3E & HY-5E(CE)

Cleaning

To keep your HY-3E or HY-5E Steamer in proper working condition, use the following procedure to clean the unit.
This regular cleaning will reduce the effort required to clean the steam generator and cavity.

A. Suggested Tools

1. Mild detergent

2. Stainless steel exterior cleaner such as
Zepper®

3. Steam generator de-liming agent, such as
Groen Delimer Descaler, Lime-Away® or
an equivalent. A liquid de-liming agent will be
easier to use than crystals or powders. See the
warning about chlorides, below

4. De-greaser, such as EncompasS®, Malone 34®,
Puritan Puribrute®, or Con-Lie®

5. Cloth or sponge

6. Plastic wool or a brush with soft bristles

7. Spray bottle

8. Measuring cup

9. Nylon pad

10. Towels

11. Plastic disposable gloves

12. Funnel

B. Procedure

1. Exterior Cleaning

a. Prepare a warm solution of the mild

detergent as instructed by the supplier. Wet
a cloth with this solution and wring it out.
Use the moist cloth to clean the outside of
the unit. Do not allow freely running liquid to
touch the controls, the control panel, any
electrical part, or any open louver.

WARNING
DISCONNECT THE POWER SUPPLY
BEFORE CLEANING THE OUTSIDE OF
THE STEAMER.
KEEP WATER AND CLEANING
SOLUTIONS OUT OF CONTROLS AND
ELECTRICAL COMPONENTS. NEVER
HOSE OR STEAM CLEAN ANY PART OF
THE UNIT.

DON’T MIX DE-LIMING AGENTS (ACID)
WITH DE-GREASERS (ALKALI)
ANYWHERE IN THE UNIT

AVOID CONTACT WITH ANY
CLEANERS, DE-LIMING AGENT OR DE­GREASER AS RECOMMENDED BY THE
SUPPLIER. MANY ARE HARMFUL.
READ THE WARNINGS AND FOLLOW
THE DIRECTIONS!

EVEN WHEN THE UNIT HAS BEEN SHUT
OFF, DON’T PUT HANDS OR TOOLS
INTO THE COOKING CHAMBER UNTIL
THE FAN HAS STOPPED TURNING.

DON’T OPERATE THE UNIT UNLESS
THE REMOVABLE PARTITION HAS
BEEN PUT BACK IN ITS PROPER
LOCATION.

b. To remove material which may be stuck to the

unit, use plastic wool, a fiber brush, or a plastic
or rubber scraper with a detergent solution.

c. Stainless steel surfaces may be polished with a

recognized stainless steel cleaner such as
Zepper®.

IMPORTANT
DO NOT USE ANY METAL MATERIAL (SUCH AS METAL SPONGES) OR METAL IMPLEMENTS (SUCH AS
A SPOON, SCRAPER OR WIRE BRUSH) THAT MIGHT SCRATCH ANY STAINLESS STEEL SURFACE.
SCRATCHES MAKE THE SURFACE HARD TO CLEAN AND PROVIDE PLACES FOR BACTERIA TO GROW.
DO NOT USE STEEL WOOL, WHICH MAY LEAVE PARTICLES IMBEDDED IN THE SURFACE WHICH COULD
EVENTUALLY CAUSE CORROSION AND PITTING.

DON’T USE ANY CLEANING OR DE­LIMING AGENT THAT CONTAINS ANY
SULFAMIC AGENT OR ANY CHLORIDE,
INCLUDING HYDROCHLORIC ACID
(HCl). TO CHECK FOR CHLORIDE
CONTENT SEE ANY MATERIAL SAFETY
DATA SHEETS PROVIDED BY THE
CLEANING AGENT MANUFACTURER.

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