GreatCall Jitterbug Smart 2 User Guide
User Guide
My Important Information
Use this space to write information that you may need to refer to in the future.
Lock Screen Secret Key
Pattern PIN
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Wi-Fi Information
Network Name Password
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Email or phone Password
Welcome to the GreatCall Family!
Thank you for choosing the Jitterbug Smart2. Our newly designed smartphone
features a 5.5” screen and a menu organized in a single list, making it even easier
for you to stay connected with family and friends. Our exclusive health and safety
services can be accessed right from your phone so you can stay active, mobile and
independent.
This helpful User Guide contains everything you need to know about your Jitterbug
Smart. And if you need any more information we have videos, how-to cards and
more in our Learning Center at greatcall.com/LearningCenter.
Best Regards,
Your friends at GreatCall
Table of Contents
SECTION 1: GETTING STARTED .........................................................................1
Key Items in Your Jitterbug Box ...............................................................................................2
Your Jitterbug Smart2 .................................................................................................................3
Charging the Battery ...................................................................................................................5
Understanding Touch Gestures ...............................................................................................6
Phone Overview ............................................................................................................................7
Home Screen Overview ..............................................................................................................8
Making a Call ..................................................................................................................................9
Sending a Text Message .......................................................................................................... 10
Voice Typing ................................................................................................................................12
Taking a Photo ............................................................................................................................ 13
I
Setting Up Your Voicemail Greeting ...................................................................................14
Adding a Contact ....................................................................................................................... 16
Setting Up Wi-Fi ..........................................................................................................................18
Section 2: The Jitterbug Experience ..............................................................20
Jitterbug Home Screen ............................................................................................................21
Navigation Buttons ................................................................................................................... 22
Title Bar ..........................................................................................................................................23
App List .........................................................................................................................................24
Status Bar ...................................................................................................................................... 26
Lock Screen .................................................................................................................................. 28
Checking Talk, Text and Data Usage ................................................................................... 33
What is Data? ...............................................................................................................................34
Using Wi-Fi to Reduce Your Data Plan Usage ................................................................... 35
II
Connecting to Wi-Fi .................................................................................................................. 36
5Star Service ................................................................................................................................ 37
The Learning Center .................................................................................................................38
Section 3: Phone Calls ....................................................................................39
Phone App Overview ............................................................................................................... 40
Dial Pad .........................................................................................................................................41
Call History ................................................................................................................................... 42
Contacts ........................................................................................................................................ 43
Voicemail ......................................................................................................................................44
Answering or Ignoring a Call ................................................................................................. 45
Speakerphone ............................................................................................................................46
Accessing the Dial Pad During Calls ...................................................................................47
Adjusting the Call Volume ...................................................................................................... 48
III
Adjusting the Ringer Volume ................................................................................................ 49
Section 4: Text Messages ................................................................................50
Text Messages App Overview ............................................................................................... 51
Sending New Text Messages ................................................................................................. 52
Reading and Replying to Text Messages ........................................................................... 53
Sending Photo Messages .......................................................................................................54
Deleting Text Messages ........................................................................................................... 55
Section 5: Camera ...........................................................................................56
Camera App Overview ............................................................................................................. 57
Taking a Photo ............................................................................................................................ 58
Recording a Video .....................................................................................................................59
Viewing Your Photos and Videos ..........................................................................................60
Deleting Your Photos and Videos ........................................................................................61
IV
Sharing Your Photos ................................................................................................................. 62
Section 6: Additional Information .................................................................63
Setting up Your Email Account ............................................................................................. 64
Composing and Sending Email ............................................................................................ 66
Reading and Replying to an Email ......................................................................................67
Sending an Email with a Photo or Video ........................................................................... 68
Adjusting the Screen Brightness ..........................................................................................69
Bluetooth ...................................................................................................................................... 70
Airplane Mode ............................................................................................................................ 72
Downloading More Apps .......................................................................................................73
Uninstalling Apps ...................................................................................................................... 75
Changing Your Color Theme .................................................................................................. 76
Changing the Lock Screen Photo ........................................................................................77
V
Contacting Us .............................................................................................................................78
Legal .................................................................................................................79
Customer Agreement ............................................................................................................... 79
Standard Limited Warranty .................................................................................................... 92
Safety and Use ............................................................................................................................ 97
Licenses .......................................................................................................................................105
Index ...............................................................................................................108
VI
Getting Started
SECTION 1: GETTING STARTED
Topics
• Key Items in Your Jitterbug Box
• Your Jitterbug Smart2
• Charging the Battery
• Understanding Touch Gestures
• Phone Overview
• Home Screen Overview
• Making a Call
1
• Sending a Text Message
• Voice Typing
• Taking a Photo
• Setting Up Your Voicemail Greeting
• Adding a Contact
• Setting Up Wi-Fi
Getting Started
Key Items in Your Jitterbug Box
USB Cable Wall Charger
NOTE:
Jitterbug Smart2
2
for your convenience. It is not removable.
The rechargeable battery has been pre-installed
Getting Started
Your Jitterbug Smart2
Earpiece Speaker
Front-facing Flash
Front-facing Camera
Display
HOME Button
BACK Button
Speakerphone
3
Volume Button
Power/Lock Button
5Star Button
Getting Started
Your Jitterbug Smart2 (continued)
Main Camera
Back Cover
Charging/USB Port
4
Main Flash
Getting Started
Charging the Battery
1) Plug larger end of USB Cable
into Wall Charger.
2) Plug Wall Charger into a wall
outlet.
3) Plug smaller end of USB
Cable into the bottom of your
Jitterbug.
5
2
1
3
Getting Started
Understanding Touch Gestures
These are the most common touch gestures you will use when interacting with your
Jitterbug touch screen:
TAP
Briey touch the
screen with your
ngertip
6
PRESS AND HOLD
Touch the screen for
an extended period of
time
DRAG
Move your ngertip
across the screen
without losing contact
PINCH AND SPREAD
Touch the screen with
two ngers and bring
them together or apart
Getting Started
Phone Overview
A) Volume Button – PRESS upper end of button to increase
volume; PRESS lower end of button to decrease volume.
A
B) Power/Lock Button – QUICKLY PRESS to lock or wake your
phone; PRESS AND HOLD to power your phone on or o.
C) BACK Button – TAP to return to the previous screen.
D) HOME Button – TAP to return to the Home Screen.
E) 5Star Button – PRESS AND HOLD to get help in any unsafe
or uncertain situation (requires Health & Safety Package).
7
B
C
D
E
Getting Started
Home Screen Overview
A) Title Bar – Name of the screen you are viewing.
B) Status Bar – Shows you wireless connectivity, ringer
volume, battery and current time information.
C) Options – TAP to view more options relevant to the
screen you are currently viewing.
D) App List – A list of the apps you use most.
8
A
D
B
C
Getting Started
Making a Call
1) On the Home Screen,
TAP Phone.
2) TAP Dial Pad.
3) Enter the 10-digit phone
number and TAP CALL.
9
1 2 3
Getting Started
Sending a Text Message
1) On the Home Screen,
TAP Text Messages.
2) TAP Create New
Message.
3) TAP Enter Number.
10
1 2 3
Getting Started
Sending a Text Message (continued)
4) Enter the 10-digit
phone number and TAP
Next.
5) Compose your text
message using the
keyboard.
6) TAP Send.
11
4 5 6
Getting Started
Voice Typing
1) When using the
keyboard, TAP the Talk
icon.
2) Speak your message.
3) If needed, edit your
message using the
keyboard or by using the
Talk icon again.
12
1 2 3
Getting Started
Taking a Photo
1) On the Home Screen, TAP
Camera.
2) TAP Camera.
3) TAP where you want to
focus, then TAP the circle
Shutter button.
13
1 2 3
Getting Started
Setting Up Your Voicemail Greeting
1) On the Home Screen, TAP
Voicemail.
2) TAP Set Greetings
Message.
3) TAP Record New
Greeting and begin
speaking your greeting.
14
1 2 3
Getting Started
Setting Up Your Voicemail Greeting (continued)
4) TAP Stop to nish your recording.
5) TAP Save Greeting if you are satised or
Discard Recording if you would like to
record a new greeting.
15
4 5
Getting Started
Adding a Contact
1) On the Home Screen,
TAP Phone.
2) TAP Contacts.
3) TAP Add New Contact.
16
1 2 3
Getting Started
Adding a Contact (continued)
4) Enter contact name and
TAP Next Step.
5) Enter contact phone
number and TAP Next
Step.
6) TAP Save Contact.
17
4 5 6
Getting Started
Setting Up Wi-Fi
1) On the Home Screen,
DRAG to scroll down and
TAP Phone Settings.
2) TAP Internet & Devices.
3) TAP Wi-Fi.
18
1 2 3
Getting Started
Setting Up Wi-Fi (continued)
4) TAP the switch to turn on Wi-Fi and then TAP
your network name.
5) Enter the network password and TAP
CONNECT.
19
4 5
Jitterbug Experience
Section 2: The Jitterbug Experience
Topics
• Jitterbug Home Screen
• Navigation Buttons
• Title Bar
• App List
• Status Bar
• Lock Screen
20
• Checking Talk, Text and Data Usage
• What is Data?
• Using Wi-Fi to Reduce Your Plan Usage
• Connecting to Wi-Fi
• 5Star Service
• The Learning Center
Jitterbug Experience
Jitterbug Home Screen
The Home Screen is the rst thing you see every time you
unlock your phone. From this screen you can access all
features of your Jitterbug. The Home Screen is organized
into four sections:
A) Status Bar – Shows you important status information.
B) Title Bar – Where you are and relevant options.
C) App List – A list of the apps you use most.
D) Navigation Buttons – Navigate around your phone
21
A
B
C
D
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