
TX/Dashboard 
User Manual 
Document version: 1.2 - 2013/6/27 

Contents 
1. Grass Valley Product Support .......................................................................................... 3 
2. About this document......................................................................................................... 3 
3. Credentials ....................................................................................................................... 3 
4. Starting TX/Dashboard ..................................................................................................... 3 
5. About ................................................................................................................................ 4 
6. Channels .......................................................................................................................... 4 
7. Options ............................................................................................................................. 5 
8. Commands ....................................................................................................................... 5 
9. Services ........................................................................................................................... 5 
10. Log ................................................................................................................................... 5 
11. Support Tool ..................................................................................................................... 5 
Copyright © Grass Valley USA, LLC. All rights reserved. This product may be covered by one or more 
U.S. and foreign patents. 
TX/Dashboard User Manual - document version: 1.2 - Page 2 

1. Grass Valley Product Support 
Via the web interface: 
User: sysdba 
Password: masterkey 
Contact information: http://www.grassvalley.com/support/contact 
U.S Technical Support: +1 800-547-4989 or +1 530 478 4148 or E-mail: Please use our online form 
All other countries Technical Support: +800 80 80 20 20 or +33 1 48 25 20 20 or E-mail: 
callcentre@grassvalley.com 
FAQ: http://grassvalley.novosolutions.net/ 
Training: https://grassvalley.csod.com/LMS/catalog/Main.aspx?tab_page_id=-67&tab_id=6 
 Documentation can be found on the Grassvalley website > Resources > Documentation Library > 
Smart Playout Center. 
2. About this document 
This document applies to TX/Dashboard release 1.2. 
3. Credentials 
The default credentials for TX/MAM are: 
4. Starting TX/Dashboard 
To start TX/Dashboard, open a web browser and enter the TX/MAM servers’ virtual IPaddress/txdashboard. 
Example: http://10.250.51.16/txdashboard 
Note that you need to have access rights to TX/Dashboard. These rights are set in TX/MAM. 
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5. About 
Click the About option to view TX/Dashboard version and release info. 
6. Channels 
  Click the Channels menu item to view Channels, the Services running on them and their 
status: 
o green: OK  
o red: error  
o grey: not configured 
  Click the start/stop/restart options to start, stop or restart a Service. 
The CHANNEL LOG section shows the Channel’s logging. 
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7. Options 
  Allow forgot password: not used 
  Type of recovery password: not used 
  Caching: Flush application cache 
8. Commands 
Lists available commands and services. To edit, select a command from the list. You can edit following 
fields: 
  To modify the description, edit in the Description box. 
  To allow TX/MAM User groups to execute commands or services, select the applicable User 
groups under Allowed commands. 
  Select the Service option to add the command or service to the Channel > Services list. 
  Click Save to save changes, Cancel to discard. 
9. Services 
This page lists Channels and Services. You can click a Service to update. 
10. Log 
Shows logging for all Channels. 
11. Support Tool 
View log files for the selected Channel: 
  Go to Channels and click the   icon for the appropriate Channel. 
  You can specify Date, Time and Extra info, for example SFDC case number 
  Click Get Logs to retrieve log files. 
  To download the supportfile click HERE: you can download or open the log file (tar-format). 
  Click Abort to cancel. 
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