Grass Valley K2 Summit Storage Area Network User Manual
K2
Storage Area Network
Installation and Service Manual
Software Version 7.1
071-8724-00
October 2009
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K2
Storage Area Network
Installation and Service Manual
Software Version 7.1
071-8724-00
October 2009
Copyright Copyright © Grass Valley, Inc. All rights reserved. Printed in the United States of America.
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Rev Date Description
November 23,
2005
Initial release of the K2 Storage System Instruction Manual —
071-8461-00
September 6,
2006
July 3, 2007 Revisions for software release 3.2 — 071-8461-02
September 7,
2007
July 15, 2008 Add L35, update procedures for expansion, K2 appliances —
March 5, 2009 Change title to K2 SAN Installation and Service Manual. Revise for
October 26, 2009 Add Production Storage, Live Production option, Dell 710/610,
Revisions for software release 3.1 — 071-8461-01
Added Lx0 RAID, multiple K2 Media Server types, and revised for
software release 3.2.5 — 071-8461-03
071-8461-04
Summit-only 7.0 release. Remove information on products/features
not supported by 7.0 — 86231140
modify K2 FCP Connect topics, change to V:\gvfs_hostname, virus/
protection policies moved to K2 System Guide — 071-8724-0 0
4 K2 Storage Area Network Installation and Service Manual 26 October 2009
Contents
Safety Summaries..............................................................................................11
Finding Information...........................................................................................25
Grass Valley Product Support.................................................................................30
Telephone Support.............................................................................................30
Chapter 1 Product Description
Overview Description..............................................................................................34
Key features............................................................................................................34
K2 SAN Level descriptions......................................................................................35
Level 10 system description...............................................................................36
Level 10R system description.............................................................................37
Level 20 system description...............................................................................39
Level 20R system description.............................................................................41
Level 30 system description...............................................................................43
Level 30R system description.............................................................................45
L35 system description.......................................................................................47
L35R system description....................................................................................49
Nearline 10 system description ..........................................................................51
Chapter 2 Preparing for installation
K2 SAN installation checklists.................................................................................54
Pre-installation planning checklist ......................................................................54
Infrastructure checklist........................................................................................54
Network setup and implementation checklist .....................................................54
Software update checklist...................................................................................55
SAN configuration checklist................................................................................55
Understanding system concepts.............................................................................56
Control network description................................................................................56
Streaming/FTP network description ...................................................................56
Media (iSCSI) network description.....................................................................57
Networking tips...................................................................................................58
About hosts files................................. ..... ...... ..... .................................. ...... ..... ...58
Host table tips.....................................................................................................59
Chapter 3 Cabling K2 SAN devices
Using the cabling guide...........................................................................................62
Cabling the Ethernet switch.......................... ...... ..... .................................. ...... ..... ...62
Cabling the K2 Media Server ..................................................................................64
Cabling the Level 10 K2 Media Server...............................................................64
Cabling the GS K2 Media Server .......................................................................67
Cabling the LS K2 Media Server........................................................................69
Cabling the NH K2 Media Server for an online K2 SAN.....................................72
Cabling the NH K2 Media Server for a Nearline K2 SAN...................................74
Cabling the Lx0 RAID chassis.................................................................................77
Cabling K2 Summit Clients for a K2 SAN................................................................87
Chapter 4 Setting up K2 SAN infrastructure
Setting up the Ethernet switch.................................................................................90
Configuring the GigE switch via serial connection..............................................90
Configuring the GigE switch via the Web interface ............................................93
Configuring QOS on the GigE switch.................................................................99
Verifying the flow control setting on the GigE switch..........................................100
Setting up the control point PC................................................................................101
Installing SiteConfig on the control point PC......................................................101
26 October 2009 K2 Storage Area Network Installation and Service Manual 5
Contents
Chapter 5 Planning and implementing a K2 SAN with SiteConfig
About developing a system descript io n........................ ...... .................................. ...104
Importing a system description ...............................................................................104
About device and host names....................................................... ..........................104
Modifying a device name........................................................................................105
Modifying the control network .................................................................................105
Modifying the FTP/streaming network.....................................................................107
Modifying a media (iSCSI) network.........................................................................109
About IP configuration of network interfaces on devices ........................................ 111
Placeholder device IP configuration...................................................................112
Discovered device IP configuration....................................................................112
Modifying K2 client unassigned (unmanaged) interface ......................................... 113
Modifying K2 Media Server unassigned (unmanaged) interface ............................ 115
About SiteConfig support on K2 devices.................................................................117
Discovering devices with SiteConfig....................................................................... 118
Assigning discovered devices.................................................................................119
Modifying K2 client managed network interfaces.................................................... 120
Modifying K2 Media Server managed network interfaces.......................................124
Making the host name the same as the device name.............................................129
Pinging devices from the control point PC.............................................................. 130
About hosts files and SiteConfig............................................................................. 130
Generating host tables for devices with SiteConfig................................................. 131
Chapter 6 Managing K2 software
Configuring K2 software deployment...................................................................... 135
Configuring deployment groups .........................................................................135
Adding a software package to a deployment group...........................................136
Checking all currently installed software on devices.......................................... 136
About deploying software for the K2 SAN.......................................................... 137
Backup and recovery strategies.............................................................................. 139
About the recovery disk image process ............................................................. 139
Creating a recovery disk image for storing on E:............................................... 141
Creating a recovery disk image CD set..............................................................142
Restoring from a system-specific recovery disk image on E:............................. 144
Restoring from the generic recovery disk image on E:.......................................145
Restoring from a recovery disk image CD set....................................................149
Activating the Windows operating system.......................................................... 151
Chapter 7 Configuring the K2 SAN
Importing a SiteConfig system description.............................................................. 153
Configuring the Level 10 K2 SAN ........................................................................... 154
Prerequisites for initial configuration ..................................................................154
Defining a new K2 SAN......................................................................................155
Configuring the server - Part 1...........................................................................157
Configuring RAID ............................................................................................... 159
Creating a new file system.................................................................................164
Configuring the server - Part 2...........................................................................166
Configuring the Level 10R K2 SAN......................................................................... 169
Prerequisites for initial configuration ..................................................................169
Defining a new K2 SAN......................................................................................170
Configuring server A - Part 1..............................................................................172
Configuring RAID ............................................................................................... 174
Creating a new file system.................................................................................180
Configuring server A - Part 2..............................................................................182
Configuring the redundant server B ................................................................... 185
Configuring the Level 20 K2 SAN ........................................................................... 190
Prerequisites for initial configuration ..................................................................190
6 K2 Storage Area Network Installation and Service Manual 26 October 2009
Defining a new K2 SAN......................................................................................191
Configuring the server - Part 1 ...........................................................................193
Configuring RAID................................................................................................195
Creating a new file system.................................................................................200
Configuring the server - Part 2 ...........................................................................202
Configuring optional NH servers.........................................................................204
Configuring the Level 20R K2 SAN.........................................................................208
Prerequisites for initial configuration...................................................................208
Defining a new K2 SAN......................................................................................209
Configuring server A - Part 1..............................................................................211
Configuring RAID................................................................................................213
Creating a new file system.................................................................................219
Configuring server A - Part 2..............................................................................221
Configuring the redundant server B....................................................................224
Configuring optional NH servers.........................................................................228
Configuring the Level 30 K2 SAN............................................................................232
Prerequisites for initial configuration...................................................................232
Defining a new K2 SAN......................................................................................233
Configuring the server - Part 1 ...........................................................................235
Configuring RAID................................................................................................237
Creating a new file system.................................................................................242
Configuring the server - Part 2 ...........................................................................244
Configuring optional NH servers.........................................................................246
Configuring the Level 30R K2 SAN.........................................................................250
Prerequisites for initial configuration...................................................................250
Defining a new K2 SAN......................................................................................251
Configuring server A - Part 1..............................................................................253
Configuring RAID................................................................................................255
Creating a new file system.................................................................................261
Configuring server A - Part 2..............................................................................263
Configuring the redundant server B....................................................................266
Configuring optional NH servers.........................................................................270
Configuring the Level 35 K2 SAN............................................................................274
Prerequisites for initial configuration...................................................................274
Defining a new K2 SAN......................................................................................275
Configuring server 1 - Part 1..............................................................................277
Configuring RAID................................................................................................279
Creating a new file system.................................................................................284
Configuring server 1 - Part 2..............................................................................286
Configuring server 2...........................................................................................288
Configuring optional NH servers.........................................................................291
Configuring the Level 35R K2 SAN.........................................................................295
Prerequisites for initial configuration...................................................................295
Defining a new K2 SAN......................................................................................296
Configuring server 1A - Part 1............................................................................298
Configuring RAID................................................................................................300
Creating a new file system.................................................................................306
Configuring server 1A - Part 2............................................................................308
Configuring the redundant server 1B..................................................................311
Configuring server 2A.........................................................................................314
Configuring the redundant server 2B..................................................................317
Configuring optional NH servers.........................................................................320
Configuring the Nearline 10 K2 SAN.......................................................................324
Prerequisites for initial configuration...................................................................324
Defining a new K2 SAN......................................................................................325
Configuring the NH server - Part 1.....................................................................327
Configuring RAID................................................................................................329
26 October 2009 K2 Storage Area Network Installation and Service Manual 7
Contents
Creating a new file system.................................................................................334
Configuring the NH server - Part 2..................................................................... 335
Configuring the second NH server for NL10R ....................................................336
Chapter 8 Configuring K2 clients on the K2 SAN
About load balancing.............................. ...... ................................. ...... ..... ............... 343
Determining K2 client bandwidth requirem en ts........................ ..... ..........................344
Preparing the K2 SAN.............................................................................................344
Preparing K2 clients........................................................................................... 344
Adding K2 clients to the K2 SAN.............................................................................346
Configuring a K2 client for the K2 Storage System............................................346
Assigning a K2 client to a different FTP server....................................................... 353
Basic operations for shared storage K2 clients....................................................... 354
Power on/off procedures....................................................................................354
Taking a K2 client offline.................................................................................... 354
Chapter 9 Operating the K2 SAN
Power on and power off procedures.......................................................................357
K2 SAN power-off procedure .............................................................................357
Level 10, 20, 30, 35 system power-on procedure .............................................. 359
Level 10R, 20R, 30R, 35R system power-on procedure....................................360
Nearline 10 system power-on procedure ........................................................... 362
Powering on Level 10, 20, 30, and Nearline 10 RAID storage devices.............. 363
Powering on the HP ProCurve switch................................................................ 363
Powering on the control point PC.......................................................................363
FTP on K2 SANs..................................................................................................... 363
Failover behaviors...................................................................................................364
Chapter 10 Description of K2 SAN Devices
Device terminology..................................................................................................371
Control point PC description ...................................................................................372
K2 Ethernet switch description................................................................................ 373
K2 Ethernet switch specifications ....................................................................... 373
K2 Media Server descriptions................................................................................. 375
GS K2 Media Server description........................................................................ 376
GS K2 Media Server specifications.................................................................... 376
LS K2 Media Server description......................................................................... 378
LS K2 Media Server specifications..................................................................... 378
NH K2 Media Server .......................................................................................... 380
NH K2 Media Server specifications.................................................................... 381
K2 RAID storage description...................................................................................383
Chapter 11 Overview of K2 Storage Tools
SiteConfig - a ProductFrame application ................................................................ 385
K2 System Configuration........................................................................................ 386
Server Control Panel............................................................................................... 387
Storage Utility.......................................................................................................... 388
About RANKs and LUNs in Storage Utility.........................................................389
NetCentral...............................................................................................................390
Windows Remote Desktop Connectio n........................ .................................. ...... ...390
Chapter 12 Administering and maintaining the K2 SAN
Setting up application security ................................................................................393
Modifying K2 SAN settings...................................................................................... 394
Accessing K2 SAN features ............................................................................... 394
About SiteConfig and K2Config settings................. .................................. ...... ...394
Renaming a K2 SAN..........................................................................................396
8 K2 Storage Area Network Installation and Service Manual 26 October 2009
Adding devices to a K2 SAN ..............................................................................396
Removing a K2 SAN...........................................................................................398
Accessing a K2 SAN from multiple PCs.............................................................399
Reconnecting to a K2 SAN.................................................................................400
Taking a K2 SAN offline.....................................................................................400
Bringing a K2 SAN online...................................................................................400
Viewing iSCSI assignments................................................................................400
Managing redundancy on a K2 SAN.......................................................................402
Identifying current primary/backup K2 Media Servers........................................402
Triggering an intentional failover ........................................................................404
Recovering from a failover.............................................................. ...... ..............405
Working with K2 Media Servers ..............................................................................406
Accessing K2 Media Server features in K2Config..............................................406
Taking a K2 Media Server out of service............................................................406
Using the Stop button in Server Control Panel...................................................408
Placing a K2 Media Server in service.................................................................408
Shutting down or restarting a K2 Media Server..................................................409
Identifying K2 Media Server software versions..................................................409
Modifying K2 Media Server network settings .....................................................409
Removing a K2 Media Server.............................................................................410
Replacing a K2 Media Server.............................................................................410
Replacing an iSCSI interface adapter (TOE card)..............................................412
Installing the Fibre Channel card driver..............................................................414
Recovering from a failed K2 Media Server system battery ................................415
Checking K2 Media Server services...................................................................417
Working with K2 clients...........................................................................................418
Accessing K2 client features in K2Config...........................................................418
Shutting down or restarting a K2 client...............................................................418
Taking a K2 client offline ....................................................................................419
Bringing a K2 client online..................................................................................419
Adding a K2 client...............................................................................................419
Removing a K2 client..........................................................................................420
Identifying K2 client software versions ...............................................................420
Modifying K2 client control network settings.......................................................420
Modifying K2 client media (iSCSI) network settings...........................................421
Modifying load balancing....................................................................................422
Working with the K2 Coder......................................................................................423
About the K2 Coder............................................................................................423
Installing the K2 Coder.......................................................................................425
Configuring the K2 Coder...................................................................................426
Using the K2 Coder............................................................................................434
Creating K2 Coder watch folders........................................................................435
Using Storage Utility................................................................................................437
Accessing Storage Utility....................................................................................437
Overview of Storage Utility .................................................................................438
Working on the media file system and database.....................................................439
Checking the media file system..........................................................................439
Cleaning unreferenced files and movies ............................................................440
Making a new media file system.........................................................................440
Expanding the media file system by capacity.....................................................442
Expanding the media file system by bandwidth..................................................444
Working with RAID storage.....................................................................................450
Checking RAID storage subsystem status.........................................................450
Checking controller microcode...........................................................................451
Identifying disks..................................................................................................451
Get controller logs .............................................. ...... ...... ..... ...............................454
Unbind RANK.....................................................................................................454
26 October 2009 K2 Storage Area Network Installation and Service Manual 9
Contents
About full/background bind.................................................................................455
Bind RANK......................................................................................................... 456
Binding Hot Spare drives.................................... ..... ...... ...... ..... ...... ..... ............... 457
Loading RAID controller and expansion chassis microcode.............................. 458
Downloading disk drive firmware........................................................................459
Replacing a disk module.................................................................................... 460
Replacing a controller......................................................................................... 461
Upgrading to L30 controllers.............................................................................. 462
Configuring Level 10/20/30/35 RAID chassis network and SNMP settings........463
Working with Ethernet switches.............................................................................. 465
Design considerations for Ethernet switches..................................................... 465
Configuring a switch through the K2 Configuration application.......................... 466
Verifying spanning tree settings......................................................................... 467
Chapter 13 K2 FCP Connect access for Final Cut Pro systems
About K2 FCP Connect..................................... ...... ..... ...... .................................. ...470
Install and configure Macintosh Final Cut Pro systems on a K2 SAN..................... 471
Final Cut Pro on K2 SAN quick start installation checklist ................................. 471
K2 SAN System Requirements..........................................................................473
Macintosh System Requirements.......................................................................473
Install Xsan software.......................................................................................... 473
Install K2 FCP Connect software on Macintosh systems ................................... 473
Cable Macintosh systems ..................................................................................474
Configure Macintosh systems for control network..............................................474
Configure Macintosh hosts files .........................................................................475
Configure Macintosh systems for Active Directory Domain................................476
Licensing K2 FCP Connect on the K2 SAN .......................................................479
Add Macintosh systems to SAN hosts file.......................................................... 482
Enable Access Control Lists on the K2 Media Server (FSM).............................482
Add Mac Client to K2 SAN................................................................................. 483
Configure Mac Client on K2 SAN....................................................................... 483
Test K2 SAN file access..................................................................................... 487
Verify bandwidth of SAN connection.................................................................. 487
Verify Access Control Lists.................................................................................488
Configure HotBin................................................................................................ 489
About QuickTime import delay........................................................................... 490
Connecting via SAMBA/CIFS.............................................................. ............... 490
Using Final Cut Pro on a K2 SAN...........................................................................491
Operation guidelines..........................................................................................491
Media access ..................................................................................................... 491
Export to K2 SAN............................................................................................... 492
Maintaining K2 FCP Connect..................................................................................492
About administrative and maintenance tools......................................................492
Managing K2 FCP Connect licenses..................................................................493
Stopping and starting the K2Config for Mac Daemon service...........................493
Accessing logs ...................................................................................................493
Configuring the SNFS file system volume.......................................................... 495
Appendix A Workgroup storage
Workgroup storage system description................................................................... 497
Workgroup storage cabling..................................................................................... 499
Workgroup storage network configuration ..............................................................499
Workgroup storage configuration............................................................................499
Index...................................................................................................................... 502
10 K2 Storage Are a Network Installation and Service Manual 26 October 2009
Safety Summaries
Read the following sections for impor tant safety in formation.
• Safety Summary
• Sicherheit – Überblick
• Consignes desécurité
• Certificat ions and compliances
26 October 2009 K2 Storage Area Network Installation and Service Manual 11
Safety Summaries
Safety Summary
Read and follow the important safety information below, noting especially those
instructions related to risk of fir e, electric shock or injury to pers ons. Additional
specific warnings not listed here may be found throughout the manual.
Safety terms and symbols
Terms in this manual
Safety-rel ated statements may appear in this manual in the following form:
WARNING: Any instructions i n this manual that re quire opening
the equipment cover or enclosure are for use by qualified service
personnel only. To reduce the risk of electric shock, do not
perform any servicing other than that contained in the operating
instructions unless you are qualified to do so.
WARNING: Warning statements identi fy conditi ons or practices
that may result in personal injury or loss of life.
CAUTION: Caution statements identify conditions or practices
that may result in damage to equipment or other property, or
which may cause equipment crucial to your business
environment to become temporarily non-operational.
Terms on the product
These terms may appear on the product:
DANGER — A personal injury hazard is immediately accessible as you read the
marking.
WARNING — A personal injury hazar d exists but is not immediat ely accessible as you
read the marking.
CAUTION — A hazard to property, product, and other equipment is present.
Symbols on the product
The following symbols may appear on the product:
Indicates that dangerous high voltage is present within the
equipment enclosure that may be of sufficient magnitude to
constitute a risk of elec tric shock.
Indicates that user, operator or service technician should refer to
product manual(s) for important operating, maintenance, or service
instructions.
This is a prompt to n ote fuse rating when rep lacing fuse(s). The fuse
referenced in the text must be replaced with one having the ratings
indicated.
12 K2 Storage Are a Network Installation and Service Manual 26 October 2009
Warnings
The following warning statements identify conditions or practices that can result in
personal injury or loss of life.
Dangerous voltage or current may b e present — Disconnec t power and remove battery
(if applicable) before removing protective panels, soldering, or replacing
components.
Do not service alone — Do not internally service this product unless another person
capable of rendering first aid and resuscitation is present.
Remove jewelry — Prior to servicing, remove jewelry such as rings, watches, and
other metallic objects.
Identifies a prote ctive grounding terminal wh ich must be connected
to earth ground prior to making any other equipment connections.
Identifies an external protec tive gro unding te rminal whi ch may be
connected to earth ground as a supple ment to an internal grounding
terminal.
Indicates that static sensitiv e components are pres ent which may be
damaged by electrostatic discharge. Use anti-static procedures,
equipment and surfaces during servicing.
Avoid exposed circuitry — Do not touch exposed connections, components or
circuitry when power is present.
Use proper power cord — Use only the power cord supplied or specified for this
product.
Ground product — Connect the grounding conductor of the power cord to earth
ground.
Operate only with covers and enclo sure panels in plac e — Do not opera te this pr oduct
when covers or enclosure panels are removed.
Use correct fuse — Use only the fuse type and rating specified fo r this produc t.
Use only in dry environment — Do not operate in wet or damp conditions.
Use only in non-explosive environment — Do no t ope rate th is pr oduct in a n explos ive
atmosphere.
High leakage current may be present — Earth connect ion of product is essenti al before
connecting power.
Dual power supplies ma y be present — Be ce rtain to plug each power s upply cord into
a separate bra nch circuit employ ing a separate service ground. Disconnect both power
supply cords prior to servicing.
Double pole neutral fusing — Disconnect mains power prior to servicing.
Use proper lift points — Do not use door latches to lift or move equipment.
Avoid mechanical hazards — Allow all rotating devices to come to a stop before
servicing.
26 October 2009 K2 Storage Area Network Installation and Service Manual 13
Safety Summaries
Cautions
The following caution statements identify conditions or practices that can result in
damage to equipment or other property
Use correct power source — Do not operate this product from a power source that
applies more than the voltage specified for the product.
Use correct voltage setting — If this product lacks auto-ranging power supplies,
before applying power ensure that the each power supply is set to match the power
source.
Provide proper ventilation — To prevent product overheating, provide equipment
ventilation in accordance with installation instructions.
Use anti-static procedures — Static sensitive components are present which may be
damaged by electrostatic discharge. Use anti-static procedures, equipment and
surfaces during servicing.
Do not operate with suspected equipment failure — If you suspec t pro duct damage or
equipment failure, have the equipment inspected by qualified service personnel.
Ensure mains disconnect — If mains switch is not provided, the power cord(s) of this
equipment provide the means of disconnection. The socket outlet must be installed
near the equipment and must be easily accessible. Verify that all mains power is
disconnected before installing or removing power supplies and/or options.
Route cable properly — Route powe r cords and other cabl es so tha t they ar not likel y
to be damaged. Properly support heavy cable bundles to avoid connector damage.
Use correct power supply co rds — P ower cord s fo r this equipmen t, i f provi ded, me et
all North American electrical codes. Operation of this equipment at voltages
exceeding 130 VAC requires power supply cords which comply with NEMA
configurations. International power cords, if provided, have the approval of the
country of use.
Use correct replacemen t batter y — This pr oduct may conta in bat teri es. To r educe t he
risk of explosion, check polarity and replace only with the same or equivalent type
recommended by manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
Troubleshoot only to board level — Circuit boards in this product are densely
populated with surfac e mount technology (SMT) components and application specific
integrated circuits (ASICS). As a result, circuit board repair at the component level is
very difficult in the field, if not impossible. For warranty compliance, do not
troubleshoot systems beyond the board level.
14 K2 Storage Are a Network Installation and Service Manual 26 October 2009
Sicherheit – Über bl ick
Lesen und befolgen Sie die wichtigen Sicherheitsinformationen dieses Abschnitts.
Beachten Sie insbesondere die Anweisungen bezüglich
Brand-, Stromschlag- und Verletzungsgefahren. Weitere spezifische, hier nicht
aufgeführte Warnungen finden Sie im gesamten Handbuch.
WARNUNG: Alle Anweisungen in diesem Handbuch, die das
Abnehmen der Geräteabdeckung oder des Gerätegehäuses
erfordern, dürfen nur von qual ifiziertem Servicepersonal
ausgeführt werden. Um die Stromschlaggefahr zu verringern,
führen Sie keine Wartungsarbeiten außer den in den
Bedienungsanleitungen genann ten Arbeiten aus, es se i denn, Sie
besitzen d ie entsprechende Qual ifikationen für diese Arbeiten.
Sicherheit – Begriffe und Symbole
In diesem Handbuch verwendete Begriffe
Sicherheitsrelevante Hinweise können in diesem Handbuch in der folgenden Form
auftauchen:
WARNUNG: Warnungen weisen auf Situationen oder
Vorgehensweisen hin, die Verletzungs- oder Lebensgefahr
bergen.
VORSICHT: Vorsichtshinweise weisen auf Situationen oder
Vorgehensweisen hin, die zu Schäden an
Ausrüstungskomponenten oder an deren Gegenständen oder zum
zeitweisen Ausfall wichtiger Komponenten in der
Arbeitsumgebung führen können.
Hinweise am Produkt
Die folgenden Hinweise können sich am Produkt befinden:
GEFAHR – Wenn Sie diesen Begriff lesen, besteht ein unmittelbares
Verletzungsrisiko.
WARNUNG – Wenn Sie diesen Begriff lesen, besteht ein mittelbares
Verletzungsrisiko.
VORSICHT – Es besteht ein Risiko für Objekte in der Umgebung, den Mixer selbst
oder andere Ausrüstungskomponenten.
Symbole am Produkt
Die folgenden Symbole können sich am Produkt befinden:
Weist auf eine gefährliche Hochspannung im Gerätegehäuse hin,
die stark genug sein kann, um eine Stromsch laggefahr darzustel len.
26 October 2009 K2 Storage Area Network Installation and Service Manual 15
Safety Summaries
Weist darauf hin, dass der Benutzer, Bediener oder
Servicetechniker wichtige Bedienungs-, Wartungs- oder
Serviceanweisungen in den Produkthandbüchern lesen sollte.
Dies ist eine Aufforderung, beim Wechsel von Sicherungen auf
deren Nennwert zu achten. Die im Text angegebene Sicherung
muss durch eine Sicherung ersetzt werden, die die angegebenen
Nennwerte besitzt.
Weist auf eine Schutzerdungsklemme hin, die mit dem
Erdungskontakt verbunden werden muss, bevor weitere
Ausrüstungskomponenten angeschlossen werden.
Weist auf eine externe Schutzerdungsklemme hin, die als
Ergänzung zu einem internen Erdungskontakt an die Erde
angeschlossen werden kann.
Weist darauf hin, dass es stati sch empfindlic he Komponenten gibt,
die durch eine elektrostatische Entladung beschädigt werden
können. Verwenden Sie ant i sta ti sc he Pr ozeduren, Ausrüstung und
Oberflächen während der Wartung.
Warnungen
Die folgenden Warnungen weisen auf Bedingungen oder Vorgehensweisen hin, die
Verletzungs- oder Lebensgefahr bergen:
Gefährliche Spannungen oder Ströme – Schal ten Sie de n Strom ab, un d entfe rnen Sie
ggf. die Batterie, bevor si e Schut za bdeckungen abnehmen, löten oder Kompone nte n
austauschen.
Servicearbeiten nicht alleine ausführen – Führen Sie interne Servicearbeiten nur aus,
wenn eine weitere Person anwesend ist, die erste Hilfe leisten und
Wiederbelebungsmaßnahmen einleiten kann.
Schmuck abnehmen – Legen Sie vor Servicearbe iten Schmuck wie Ring e, Uhren und
andere metallische Objekte ab.
Keine offen liegenden Leiter berühren – Berühre n Sie bei eingesc haltete r Stromzuf uhr
keine offen liegenden Leitungen, Komponenten oder Schaltungen.
Richtiges Netzkabel verwenden – Verwenden Sie nur das mitgeliefert e Netzkabel ode r
ein Netzkabel, das den Spezifikationen für dieses Produkt entspricht.
Gerät erden – Schließen Sie den Erdleiter des Netzkabels an den Erdungskontakt an.
Gerät nur mit angebrachten Abdeckungen und Gehä useseiten betreiben – Sc halten Sie
dieses Gerät nicht ein, wenn die Abdeckungen oder Gehäuseseiten entfernt wurden.
Richtige Sicherung verwenden – Verwenden Sie nur Sicherungen, deren Typ und
Nennwert den Spezifikationen für dieses Produkt entsprechen.
Gerät nur in trockener Umgebung verwen den – Betreiben Si e das Gerät nicht in nassen
oder feuchten Umgebungen.
Gerät nur verwenden, wenn keine Explosionsgefahr besteht – Verwenden Sie dieses
Produkt nur in Umgebungen, in denen keinerlei Explosionsgefahr besteht.
16 K2 Storage Are a Network Installation and Service Manual 26 October 2009
Hohe Kriechströme – Das Gerät muss vor dem Ein schalten unbe dingt gee rdet werd en.
Doppelte Spannungsversorgung kann vorhanden sein – Schließen Sie die beide n
Anschlußkabel an getrennte Stromkreise an. Vor Servicearbeiten sind beide
Anschlußkabel vom Netz zu trennen.
Zweipolige, neutrale Sicherung – Schalten Sie den Netzstrom ab, bevor Sie mit den
Servicearbeiten beginnen.
Fassen Sie das Gerät beim Transport richtig an – Halten Sie das Ger ät beim Transpo rt
nicht an Türen oder anderen beweglichen Teilen fest.
Gefahr durch mechanische Teile – Warten Sie, bis der Lüfter vollständig zum Halt
gekommen ist, bevor Sie mit den Servicearbeiten beginnen.
Vorsicht
Die folgenden Vorsichtshinweise weisen auf Bedingungen oder Vorgehensweisen
hin, die zu Schäden an Ausr üstungsko mponente n oder anderen Gegenstände n führen
können:
Gerät nicht öffnen – Durch das unbefugte Öffnen wird die Garantie ungültig.
Richtige Spannungsquelle verwenden – Betreiben Sie das Gerät nicht an einer
Spannungsquelle, die eine höhere Spannung liefert als in den Spezifikationen für
dieses Produkt angegeben.
Gerät ausreichend belüften – Um eine Überhitzung des Geräts zu ve rmeiden , müss en
die Ausrüstungskomponenten entsprechend den Installationsanweisungen belüftet
werden. Legen Sie kein Papier unter das Gerät. Es könnte die Belüftung behindern.
Platzieren Sie das Gerät auf einer ebenen Oberfläche.
Antistatische Vorkehrungen treffen – Es gi bt stati sch empfindl iche Komponenten, d ie
durch eine elektrostatische Entladung beschädigt werden können. Verwenden Sie
antistatische Prozeduren, Ausrüstung und Oberflächen während der Wartung.
CF-Karte nicht mit einem PC verwenden – Die CF-Karte ist speziell formatiert. Die auf
der CF-Karte gespeicherte Software könnte gelöscht werden.
Gerät nicht bei eventuellem Ausrüstungsfehler betreiben – Wenn Sie einen
Produktschaden oder Ausrüstungsfehler vermuten, lassen Sie die Komponente von
einem qualifizierten Servicetechniker untersuchen.
Kabel richtig verl egen – Verlegen Sie Netzkabel und andere Kabel so, dass Sie nicht
beschädigt werden. Stützen Sie schwere Kabelbündel ordnungsgemäß ab, damit die
Anschlüsse nicht beschädigt werden.
Richtige Netzkabel verwenden – Wenn Netzkabel mitgeliefert wurden, erfüllen diese
alle nationalen elektri schen Normen. Der Betri eb dieses Geräts mit Spann ungen über
130 V AC erfordert Netzkabel, die NEMA-Konfigurationen entsprechen. Wenn
internationale Netzkabel mitgeliefert wurden, sind diese für das Verwendungsland
zugelassen.
Richtige Ersatzbatterie verwenden – Dieses Gerät enthä lt eine Batter i e. Um die
Explosionsgefahr zu verringern, prüfen Sie di e Polarität und taus chen die Batterie nur
gegen eine Batterie desselben Typs oder eines gleichwertigen, vom Hersteller
empfohlenen Typs aus. Entsorgen Sie gebrauchte Batterien entsprechend den
Anweisungen des Batterieherstellers.
26 October 2009 K2 Storage Area Network Installation and Service Manual 17
Safety Summaries
Das Gerät enthält keine Teile, die vom Benutzer gewartet werden können. Wenden
Sie sich bei Problemen bitte an den nächsten Händler.
18 K2 Storage Are a Network Installation and Service Manual 26 October 2009
Consignes desécurité
Il est recommandé de lire, de bi en comprendre et s urtout de respe cter les in formations
relatives à la sécurité qui sont exposées ci-après, notamment les consignes destinées
à prévenir les risques d’incendie, les décharges électriques et les blessures aux
personnes. Les avertissements complémentaires, qui ne sont pas nécessairement
repris ci-dessous, mais pré sents da ns toute s les se ctions du manue l, sont éga leme nt à
prendre en considération.
AVERTISSEMENT: Toutes les instructions présentes dans ce
manuel qui concernent l’ouverture des capots ou des logements
de cet équipement sont destinées exclusivement à des membres
qualifiés du personnel de maintenance. Afin de diminuer les
risques de décharges électriques, ne procédez à aucune
intervention d’entretien autre que celles contenues dans le
manuel de l’utilisateur, à moins que vous ne soyez habilité pour
le faire.
Consignes et symboles de sécurité
Termes utilisés dans ce manuel
Les consignes de sécurité présentées dans ce manuel peuvent apparaître sous les
formes suivantes :
AVERTISSEMENT: Les avertissements signalent des conditions
ou des pratiques suscepti bles d’occas ionner des bles sures graves,
voire même fatales.
MISE EN GARDE: Les mises en ga rde signalent des conditions
ou des pratiques suscept ibles d’ occasionner un endommagement
à l’équipement ou aux installations, ou de rendre l’équipement
temporairement non opérationnel, ce qui peut por ter préjudice à
vos activi tés.
Signalétique apposée sur le produit
La signalétique suivante peut être apposée sur le produit :
DANGER — risque de danger imminent pour l’utilisateur.
AVERTISSEMENT — Risque de danger non imminent pour l’utilisateur.
MISE EN GARDE — Risque d’endommagement du produit, des installations ou des
autres équipements.
Symboles apposés sur le produit
Les symboles suivants peut être apposés sur le produit :
Signale la présence d’une tension élevée et dangereuse dans le
boîtier de l’équipement ; cette tension peut être suffisante pour
constituer un risque de décharge électrique.
26 October 2009 K2 Storage Area Network Installation and Service Manual 19
Safety Summaries
Signale que l’utilisateur, l’ opérateur ou le technicien de
maintenance doit faire référence au(x) manuel(s) pour prendre
connaissance des instructions d’utilisation, de maintenance ou
d’entretien.
Il s’agit d’une invite à prendre note du calibre du fusible lors du
remplacement de ce dernier. Le fusible auquel il est fait référence
dans le texte doit être remplacé par un fusible du même calibre.
Identifie une borne de protection de mise à la masse qui doit être
raccordée correctement avant de procéder au raccordement des
autres équipements.
I dentifie une borne de protection de mise à la masse qui peut être
connectée en tant que borne de mise à la masse supplémentaire.
Signale la présence de compo sants sensi bles à l’él ectrici té stati que
et qui sont susceptibles d’être endommagés par une décharge
électrostatique. Utilisez des procédures, des équipements et des
surfaces antistatiques durant les interventions d’entretien.
Avertissements
Les avertissements suivants signalent des conditions ou des pratiques susceptibles
d’occasionner des blessures graves, voire même fatales :
Présence possible de tensions ou de courants dangereux — Mettez hors tension,
débranchez et retirez la pile (le cas échéant) avant de déposer les couvercles de
protection, de défaire une soudure ou de remplacer des composants.
Ne procédez pas seul à un e intervention d’entre tien — Ne réalisez pas une intervention
d’entretien interne sur ce produit si une personne n’est pas présente pour fournir les
premiers soins en cas d’accident.
Retirez tous vos bijoux — Avant de procéder à une intervention d’entretie n, retirez
tous vos bijoux, notamment les bagues, la montre ou tout autre objet métallique.
Évitez tout contact avec les circuits exposés — Évitez tout contact av ec les
connexions, les composants ou les circuits exposés s’ils sont sous tension.
Utilisez le cordon d’alimentation approprié — Utilisez exclusivement le cordon
d’alimentation fourni avec ce produit ou spécifié pour ce produit.
Raccordez le produit à la masse — Raccordez le conducteur de masse du cordon
d’alimentation à la borne de masse de la prise secteur.
Utilisez le produit lorsque les couvercles et les capots sont en place — N’utilisez pas
ce produit si les couvercles et les capots sont déposés.
Utilisez le bon fusible — Utilisez exclusivement un fusible du type et du calibre
spécifiés pour ce produit.
Utilisez ce produit exclusivement dans un environnement sec — N’utilisez pas ce
produit dans un environnement humide.
Utilisez ce produit exclu siv eme nt dans un environnement non ex plos ible — N’utilisez
pas ce produit dans un environnement dont l’atmosphère est explosible.
20 K2 Storage Are a Network Installation and Service Manual 26 October 2009
Présence possible de courants de fuite — Un raccordement à la masse est
indispensable avant la mise sous tension.
Deux alimentations peuvent être présentes dans l’équipement — Assurez vous que
chaque cordon d’alimen tation est raccordé à des circuits de ter re séparés. Débranc hez
les deux cordons d’alimentation avant toute intervention.
Fusion neutre bipolaire — Débranchez l’alimentation principale avant de procéder à
une intervention d’entretien.
Utilisez les points de levage appro priés — Ne p as u ti li ser les verrous de la porte pour
lever ou déplacer l’équipement.
Évitez les dangers méca nique s — Laissez le ventilateur s’arrêter avant de procéder à
une intervention d’entretien.
Mises en garde
Les mises en garde suivantes signalent les conditions et les pratiques susceptibles
d’occasionner des endommagements à l’équipement et aux installations :
N’ouvrez pas l’appareil — Toute ouverture prohibée de l’appareil aura pour effet
d’annuler la garantie.
Utilisez la source d’alimenta tion adéqu ate — Ne bra nchez pa s ce pr oduit à une so urce
d’alimentation qui utilis e une tensi on supérieu re à la tens ion nomin ale spéci fiée pour
ce produit.
Assurez une ventilation adéquate — Pour éviter toute surchauffe du produit, assurez
une ventilation de l’équipement conformément aux instructions d’installation. Ne
déposez aucun document sous l’appareil – ils peuvent gêner la ventilation. Placez
l’appareil sur une surface plane.
Utilisez des procédures antis tatiques - Les composants sensi bles à l’électrici té statique
présents dans l’équipement sont susceptibles d’être endommagés par une décharge
électrostatiq ue. Utilisez des pr océdures, des équi pements et des surf aces antistat iques
durant les interventions d’entretien.
N’utilisez pas la carte CF avec un PC — La carte CF a été spécialement formatée. Le
logiciel enregistré sur la carte CF risque d’être effacé.
N’utilisez pas l’équipemen t si un dysfonction nement est susp ecté — Si vo us suspectez
un dysfonctionnement du pr oduit, fai tes inspec ter cel ui-ci par un membre qualif ié du
personnel d’entretien.
Acheminez les câbles correctement — Acheminez les câbles d’alimentation et les
autres câbles de manière à ce qu’ils ne risquent pas d’être endommagés. Supportez
correctement les enroul ements de câbles afin de ne pas endomma ger les connecteur s.
Utilisez les cordons d’alimentation adéquats — Les cordons d’alimentation de cet
équipement, s’ils sont fournis, satisfont aux exigences de toutes les réglementations
régionales. L’util isat ion de cet é quipement à des tens ions dé passa nt les 130 V e n c. a.
requiert des cordons d’alimentation qui satisfont aux exigences des configurations
NEMA. Les cordons internationa ux, s’ils sont four nis, ont reçu l’approba tion du pays
dans lequel l’équipement est utilisé.
26 October 2009 K2 Storage Area Network Installation and Service Manual 21
Safety Summaries
Utilisez une pile de remplacement adéquate — Ce produit renferme une pile. Pour
réduire le risque d’explosion, vérifiez la polarité et ne remplacez la pile que par une
pile du même type, recommandée par le fabricant. Mettez les piles usagées au rebut
conformément aux instructions du fabricant des piles.
Cette unité ne contient aucune partie qui peut faire l’objet d’un entretien par
l’utilisateur. Si un problème survient, veuillez contacter votre distributeur local.
22 K2 Storage Are a Network Installation and Service Manual 26 October 2009
Certifications and compliances
Canadian certified power cords
Canadian approval includes the products and power cords appropriate for use in the
North America power network. All other power cords supplied are approved for the
country of use.
FCC emission control
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense. Changes or modifica tions not expr essly a pproved by Grass Val ley can
affect emission compliance and could void the user’s authority to operate this
equipment.
Canadian EMC Notice of Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A préscrites dans le
Règlement sur le brouillage radioélectrique édicté par le ministère des
Communications du Canada.
EN55103 1/2 Class A warning
This product has been evaluated for Electromagnetic Compatibility under the EN
55103-1/2 standards f or Emissions and Immuni ty and meets the requi re ment s for E4
environment.
This product complies wit h Class A (E4 environment). In a do mestic environment this
product may cause radio interference in which case the user may be required to take
adequate measures.
FCC emission limits
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions : (1) This device may not cau se harmful interference , and (2)
this device must accept any interference rece ived, including interference that may
cause undesirable operation.
26 October 2009 K2 Storage Area Network Installation and Service Manual 23
Safety Summaries
Laser compliance
Laser safety requirements
Laser safety
This product may contain a Class 1 certified laser device. Operating this product
outside specifi cations or alte ring it s origin al des ign may res ult in hazardous radia tion
exposure, and may be cons idered an act of mod ifying or new manufact uring of a laser
product under U.S. regulations contained in 21CFR Chapter 1, subchapter J or
CENELEC regulations in HD 482 S1. People perfo rming s uch an a ct ar e req uired by
law to recertify and reidentify this product in accordance with provisions of 21CFR
subchapter J for distribution within the U.S.A., and in accordance with CENELEC
HD 482 S1 for distribution within countries using the IEC 825 standard.
Laser safety in the United States is regulated by the Center for Devices and
Radiological Health (CDRH). The laser saf ety regulations are published i n the “Laser
Product Performance Standard,” Code of Federal Regulation (CFR), Title 21,
Subchapter J.
The International Electrotechnical Commission (IEC) Standard 825, “Radiation of
Laser Products, Equipme nt Classifi cation, Requi rements and User’s Guide,” governs
laser products o utside the United States . Europe and member nations of the European
Free Trade Association fall under the jurisdiction of the Comité Européen de
Normalization Electrotechnique (CENELEC).
Safety certification
This product has been evaluated and meets the following Safety Certification
Standards:
Standard Designed/tested for compliance with:
ANSI/UL 60950-1 Safety of Informatio n Technology Equipment,
IEC 60950-1 with CB
cert.
CAN/CSA C22.2 No.
60950-1
BS EN 60950-1 Safety of Informatio n Technology Equipment,
including Electrical Business Equipment
(Second edition 2007).
Safety of Information Technology Equipment,
including Electrical Business Equipment
(Second edition, 2005).
Safety of Information Technology Equipment,
including Electrical Business Equipment
(Second edition 2007).
including Electrical Business Equipment
2006.
24 K2 Storage Are a Network Installation and Service Manual 26 October 2009
Finding Information
This is a K2™ product manual. I t describes the K2 St orage Area Networ k (SAN) and
provides instruct ions for instal ling and using the product in a varie ty of appli cati ons.
The manual contains information for pre-defined levels, in both redundant and basic
(non-redundant) configurations. Refer to the sections that apply to the level of your
K2 SAN. For custom K2 SANs that do not fit one of these pre-defined levels, you
must work with your Grass Valley representative for installation and operation.
This manual documents the K2 SAN with K2 s oftwar e vers ion 7.x a nd highe r. Some
devices and /or systems at previous versions of software are not compatible with this
version of K2 SAN. Consult K2 Release Notes for compatibility information.
For information on products that are compatible as clients to the K2 SAN, refer to
those product’s manuals, such as the Aurora Edit Installation and Configuration
Guide and the Aurora Browse Installation and Configuration Guide.
How this manual is org anized
This manual is organized around the tasks required to install, configure, and operate
the K2 SAN. The following describes the chapters inclu ded in this manual:
Chapter 1, Product Description — Provides the product functional description, an
overview of key features, and system descriptions of each SAN level.
Chapter 2, Prepar ing for inst allation — Provides an overview checklist of the
installation process and explains system concepts.
Chapter 3, Cabling K2 SAN devices — Provides instructions for making cable
connections for the SAN.
Chapter 4, Setting up K2 SAN infrastructure — Provides instructions for networks
switches and the control point PC.
Chapter 5, Planning and implementing a K2 SAN with SiteConfig — Provides
instructions for planning the SAN system and establishing network communication
for SAN devices.
Chapter 6, Managing K2 soft ware — Provides procedures for installi ng and updating
K2 software on the SAN and restoring using the recovery image.
Chapter 7, Configuring the K2 SAN — Provides procedures for configuring the
different levels of the K2 SAN using the K2 System Configuration application.
Chapter 8, Configuri ng K2 client s on the K2 SAN — Provides i nstru ctions f or adding
K2 clients on the K2 SAN using the K2 System Configuration application.
Chapter 9, Operating the K2 SAN — Provides power on/off procedures and
explanations of failover behaviors.
Chapter 10, Description of K2 SAN Devices — Provides descriptions and
specifications of the devices of the K2 SAN.
Chapter 11, Overview of K2 St orage Tools — Contains overview de scriptions for the
system tools used with the K2 SAN.
Chapter 12, Administeri ng and maintaining the K2 SAN — Contains instruction s fo r
customizing and mainta ining the K2 SA N so that it meets your site ’s workflow
requirements.
26 October 2009 K2 Storage Area Network Installation and Service Manual 25
Finding Information
Chapter 13, K2 FCP Connect access for Final Cut Pro systems — Provides
instructions for accessing K2 media from Macintosh and Final Cut Pro systems.
Appendix A, Workgroup storage — Contains instructions for installing and
configuring Workgroup storage.
Getting more information
The following sections help you find the information you need in product manuals
and elsewhere.
For the installer of a K2 product with internal storage
If you are install ing a K2 clien t with st and-alone in terna l stor age or a K2 Solo Medi a
Server, refer to documentation in the following sequen ce:
Find this document… I n these locations… In these formats:
1 K2 Release Notes K2 product shipping box Printed
2 Quick Start Guide for the K2 product K2 product shipping box Printed
Grass Valley Website PDF file
K2 Documentation CD PDF file
Grass Valley Website PDF file
3 K2 System Guide K2 Documentation CD PDF file
Grass Valley Website PDF file
For the installer of a K2 client with direct connect storage
If you are installing a K2 client with stand-alone direct connect storage, refer to
documentation in the following sequence :
Find this document… I n these locations… In these formats:
1 K2 Release Notes K2 product shipping box Printed
Grass Valley Website PDF file
2 K2 Storage Cabling Guide K2 RAID shipping box Printed
K2 Documentation CD PDF file
Grass Valley Website PDF file
2 Quick Start Guide for the K2 product K2 product shipping box Printed
K2 Documentation CD PDF file
Grass Valley Website PDF file
3 K2 System Guide K2 Documentation CD PDF file
Grass Valley Website PDF file
26 K2 Storage Are a Network Installation and Service Manual 26 October 2009
For the installer of K2 clients and K2 SAN shared storage
If you are installing a K2 SAN with connected K2 clients, refer to documentation in
the following sequence:
Find this document… I n these locations… In these formats:
1 K2 Release Notes K2 product shipping box Printed
Grass Valley Website PDF file
2 K2 Storage Cabling Guide K2 RAID shipping box Printed
K2 Documentation CD PDF file
Grass Valley Website PDF file
2 Quick Start Guide for the K2 product K2 product shipping box Printed
K2 Documentation CD PDF file
Grass Valley Website PDF file
3 K2 SAN Installation and Service Manual K2 Documentation CD PDF file
Grass Valley Website PDF file
3 K2 System Guide K2 Documentation CD PDF file
Grass Valley Website PDF file
Release Notes
The K2 Release Notes contain the latest information about the software shipped on
your system. The release notes include software upgrade instructions, software
specifications and r equir ements, f eature ch ange s from the pr evious relea ses, and any
known problems. Because release notes contain the latest information, they are
printed out and included in the K2 product shipping box, rather than included in the
Documentation CD-ROM. You should always check the Grass Valley Website to
determine if there is an updated version of release notes available.
K2 Storage Cabling Guide
The cabling guide provides instructions for K2 Storage Area Network cabling and
external configuration. The cabling guide provides instructions for each pre-defined
level of K2 SAN and cov ers b oth r edundan t and basi c (no n-redu ndan t) syst ems. You
can find the cabling guide packaged with the primary RAID storage chassis.
Documentation CD
Except for the release notes, the full set of support documentation, including this
manual, is available on the K2 Documentation CD that you receive with your K2
product. You can find the Documentation CD packaged in K2 product shipping
boxes.
The Documentation CD includes the following:
•
K2 AppCenter User Manual — Provides instructions for configuring and operating
the media channels of product.
•
Quick Start Guides — The Quick Start Guide provides step-by-step installation
26 October 2009 K2 Storage Area Network Installation and Service Manual 27
Finding Information
•
•
•
•
•
•
On-line Help Sy st e m s
K2 AppCenter Help — In the AppCenter user interface menu bar selec t Help, then
choose
instructions for basic installation and operation of the K2 product.
K2 System Guide — Contains the product specifications and instructions for
modifying system settings.
Service Manuals — Contains information on servicing and maintaining the K2
product.
K2 SAN Installation and Service Manual — Contains installa tion, configura tion, and
maintenance procedures for shared storage options.
K2 Storage Cabling Guide — Contains diagrams for cabling the devices of the K2
SAN.
RAID Instruction Manuals — There is an Instruction Manual for each type of RAID
storage device that ca n be a pa rt of a K2 SAN. These man ual s contain procedures
for configuring and servicing the device.
Fibre Channel Switch Installation Manual — Contains information on configuring
and servicing the Fibre Channel switch.
AppCenter Help Topics from the drop-down menu.
SiteConfig Help — In the SiteConfig user interface menu bar select Help, then choose
SiteConfig Help Topics from the drop-down menu.
NetCentral Help — From the NetCentr al int erfa ce sel ect He lp | NetCentral Help Topics.
NetCentral documentation
The NetCentral product has its own documentation set, described as follows:
•
NetCentral Quick Star t Guide — Pr ovides an overview o f the i nstalla tion proc ess to
quickly set up and run NetCentral.
•
NetCentral Installation Guide — Identifies requirements and procedures to correctly
set up servers and devices, as well as provides detailed instructions to install and
configure NetCentral software.
•
NetCentral User Guide — Describes how to use the NetCentral Manager to monitor
devices.
•
NetCentral Help — From the NetCentral inter face acce ss on-line help. Selec t Help |
NetCentral Help Topics
.
Grass Valley Web Site
This public Web site contains all the latest manuals and documentation, and
additional support information. Use the following URL.
http://www.grassvalley.com.
28 K2 Storage Are a Network Installation and Service Manual 26 October 2009
Using the Dell Server documentation
!
This manual contains a ll of the information you need to install the K2 SAN, however,
a full set of Dell server documentation has been provided on the Dell Product
Documentation CD-ROM. The Dell server documentation applies to the K2 Media
Server. Refer to the documents on this CD-ROM only as required by procedures in
this manual .
Information referenced on the Dell Product Documentation CD-ROM includes, but
is not limited to:
• Unpacking and rack-mounting the K2 Media Server
• Important safety and regulatory information
• K2 Media Server Status indicators, messages, and error codes
• Troubleshooting help for the K2 Media Server hardware.
CAUTION: Do not use the Dell Quick Inst allation Guide provid ed with
the Dell CD-ROM package. This guide includes i nst ructions for using
the OpenManage softwa re CD-ROM to in stall an operating syste m.
The K2 Media Server comes fully configured and is ready for
installation. To begin installation, refer to one of the installation
chapters in this manual.
26 October 2009 K2 Storage Area Network Installation and Service Manual 29
Finding Information
Grass Valley Product Support
For technical assistance, t o check on t he status of a question, o r to report ne w issue, contact
Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support infor mation on the Web, v isit the pr oduct support Web page on the
Grass Valley Web site. You can download software or find solutions to problems.
World Wide Web: http://www.grassvalley.com/support/
Technical Support E-mail Address: gvgtechsupport@grassvalley.com.
Telephone Support
Use the following information to contact Product Support by phone.
International Support Centers
Our international support centers are avai lable 24 hours a day, 7 days a week.
Support Center Toll free In country
France +800 80 80 20 20 +33 1 48 25 20 20
United States +1 800 547 89 49 +1 530 478 4148
Authorized Local Support Representative
A local support represen ta ti ve ma y be avai l abl e in your count ry. To locate a support
center duri ng normal lo cal business hours, refer to the following list. This list is
regularly updated on the website for Grass Valley Product Support
(http://www.grassvalley.com/support/contact/phone/).
After–hours local phone support is also available for warranty and contract
customers.
Region Country Telephone
Asia
Pacific
Central America,
South America
North America
China +86 10 5883 7575
Hong Kong, Taiwan, Korea, Macau +852 2531 3058
Japan +81 3 6848 5561
Southeast Asia - Malaysia +603 7492 3303
Southeast Asia - Sing apore +65 6379 1769
Indian Subcontinent +91 11 515 282 502
Australia, New Zealand +61 1300 721 49 5
All +55 11 5509 3440
North America, Mex ico, Caribbean +1 800 547 8949
+91 11 515 282 504
+1 530 478 4148
30 K2 Storage Are a Network Installation and Service Manual 26 October 2009
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