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K2 Solo 3G Client
Service Manual
112 pgs8.98 Mb0
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Grass Valley K2 Solo 3G Client Service Manual

K2 Solo 3G
Production Client
Service Manual
071-8881-00
November 2012
K2 Solo 3G
Production Client
Service Manual
071-8881-00
November 2012

Contents

Preface.........................................................................................................................................................9
Safety Summaries......................................................................................................................................13
Chapter 1: Product description................................................................................................25
Overview description..............................................................................................................................26
K2 Solo 3G system features................................................................................................................26
K2 Summit/Solo formats, models, licenses, and hardware support....................................................27
Product identification K2 Solo.............................................................................................................28
Chassis fan.........................................................................................................................................30
Disk modules.......................................................................................................................................30
CompactFlash boot media..................................................................................................................30
Power supply module..........................................................................................................................30
Codec module.....................................................................................................................................30
Disk controller board...........................................................................................................................31
Front interconnect board.....................................................................................................................31
Midplane board...................................................................................................................................31
Carrier module....................................................................................................................................31
Drive cable assembly..........................................................................................................................32
System Overview....................................................................................................................................32
Status indicators.....................................................................................................................................32
Front panel indicators..........................................................................................................................32
Rear panel indicators..........................................................................................................................34
System beep codes.............................................................................................................................36
Chapter 2: System Messages..................................................................................................37
Status bar............................................................................................................................................40
Status pane.........................................................................................................................................40
Copying StatusPane messages to the clip board................................................................................41
Clearing messages.............................................................................................................................41
Chapter 3: Service procedures................................................................................................45
Embedded Security modes and policies.................................................................................................46
Replacing a RAID 0 drive.......................................................................................................................48
About networking....................................................................................................................................48
Create the Control Team.....................................................................................................................49
Name team and loopback...................................................................................................................52
Reorder adapters................................................................................................................................53
Checking services...................................................................................................................................54
Services on a standalone storage K2 Solo 3G system.......................................................................54
06 November 2012 K2 Solo 3G Service Manual 5
Contents
K2 Solo 3G system pre-installed software .........................................................................................56
Restoring disk controller configuration....................................................................................................56
Recovering the media database.............................................................................................................59
About the automatic database backup process..................................................................................59
Identifying a corrupt media database..................................................................................................59
Restoring the media database............................................................................................................59
About the recovery image process......................................................................................................60
Creating a recovery image..................................................................................................................61
Restoring from a system-specific recovery image..............................................................................62
About saving and restoring settings while reimaging..........................................................................64
Saving settings before generic reimage..............................................................................................64
Restoring from a generic image..........................................................................................................65
Restoring settings after generic reimage............................................................................................66
Installing the Discovery Agent on a K2 Solo system...........................................................................67
Running Check Disk............................................................................................................................68
Running diagnostics for K2 Solo 3G system.......................................................................................68
Chapter 4: Troubleshooting problems....................................................................................71
Step 1: Check configurations .................................................................................................................72
Step 3: Check system status messages.................................................................................................72
Step 4: Identify problems using the startup sequence............................................................................72
Shutdown/restart problems.....................................................................................................................74
VGA display problems.........................................................................................................................74
Keyboard and mouse problems..........................................................................................................74
BIOS startup...........................................................................................................................................75
Windows startup.....................................................................................................................................75
K2 Solo 3G system startup.....................................................................................................................76
Thermal problems...................................................................................................................................77
Video problems.......................................................................................................................................78
Audio problems.......................................................................................................................................78
Timecode problems................................................................................................................................79
Operational problems.............................................................................................................................79
System problems....................................................................................................................................81
Storage problems...................................................................................................................................81
Media File System problems...............................................................................................................81
Media disk problems...........................................................................................................................82
Checking the storage system..............................................................................................................83
Network, transfer, and streaming problems............................................................................................85
Chapter 5: Removing and replacing FRUs.............................................................................87
Removing and replacing FRUs...............................................................................................................88
Handipak handle removal....................................................................................................................89
Handipak feet removal........................................................................................................................89
Codec module removal.......................................................................................................................90
Front bezel removal K2 Solo...............................................................................................................91
6 K2 Solo 3G Service Manual 06 November 2012
Contents
CompactFlash boot media removal K2 Solo.......................................................................................91
Fan assembly removal........................................................................................................................91
Fan removal.........................................................................................................................................92
Disk controller board removal..............................................................................................................93
Front interconnect board removal........................................................................................................93
Disk module removal...........................................................................................................................94
Top cover removal...............................................................................................................................95
Unfasten and disconnect cables.........................................................................................................97
Remove rear panel..............................................................................................................................97
Carrier module removal.......................................................................................................................99
Power supply removal.........................................................................................................................99
Midplane board removal....................................................................................................................101
Drive cable assembly removal...........................................................................................................101
Installing components and dressing cables......................................................................................102
Appendix A: Trademarks and Agreements...........................................................................107
06 November 2012 K2 Solo 3G Service Manual 7
Contents
8 K2 Solo 3G Service Manual 06 November 2012

Preface

About this document

This service manual provides procedures for servicing the K2™Solo™3G Production Client to the eld-replaceable unit level. Use this manual to isolate problems to a board or module, such as the Power Supply, and to make repairs through module exchange.
For more information
The following sections help you nd the information you need in product manuals and elsewhere.
For the installer of a standalone K2 product with internal storage
If you are installing a K2 system, suchas a K2 Summit/Solo system, with standalone internal storage, refer to documentation in the following sequence:
In these formats:In these locations…Find this document…
K2 Release Notes
Contains the latest information about the software shipped on your system, including software upgrade instructions, software specications and requirements, feature changes from the previous releases, and any known problems. You should always check the Grass Valley Website to determine if there is an updated version of release notes available.
Quick Start Guides
The Quick Start Guide is a printed document, shipped in the product packagingwith K2 Summit/Solo systems and K2 Dyno Replay Controllers. The Quick Start Guide provides step-by-step installation instructions for basic installation and operation of the product.
PDF leGrass Valley WebsiteK2 Release Notes1 PrintedK2 product shipping boxQuick Start Guide for the K2 product2 PDF leK2 Documentation Set PDF leGrass Valley Website PDF leK2 Documentation SetK2 System Guide3 PDF leGrass Valley Website
06 November 2012 K2 Solo 3G Service Manual 9
Preface
K2 Storage Cabling Guide
The K2 Storage Cabling Guide is a printed document, shipped in the product packaging with the primary RAID storage chassis.The cabling guide provides instructions for K2 Storage Area Network (SAN) cabling and external conguration. The cabling guide provides instructions for each level of K2 SAN andcovers both redundant and basic (non-redundant) systems. It also provides instructions for connecting direct-connect external RAID storage to K2 Summit systems.
K2 Documentation Set
Except for the release notes, the full set of support documentation, including this manual, is available in the K2 or K2/STRATUS Documentation Set. You can nd the Documentation Set on the Grass Valley website. The following URL allows you to browse by K2 software version:
http://www.grassvalley.com/dl/k2_summit
You can also nd the Documentation Set on the USB Recovery Flash drive that ships with your K2 Summit/Solo system.
The Documentation Set includes the following K2 product documents:
K2 AppCenter User Manual
Quick Start Guides
K2 System Guide
K2 SAN Installation and Service Manual
K2 Storage Cabling Guide
Fibre Channel Switch Installation Manual
On-line Help Systems
Provides instructions for conguringand operating the media channels of product.
The Quick Start Guide provides step-by-step installation instructions for basic installation and operation of the product.
Contains the product specications and instructions for modifying system settings.
Contains information on servicing and maintaining the K2 product.K2 Service Manuals Contains installation, conguration, and maintenance procedures for
shared storage options. The cabling guide provides instructions for K2 Storage Area Network
(SAN) cablingand external conguration. The cabling guide provides instructions for each level of K2 SAN and covers both redundant and basic (non-redundant) systems. It also provides instructions for connecting direct-connect external RAID storage to K2 Summit systems.
Contains information on conguring and servicing the Fibre Channel switch.
You can nd documentation online with products as follows:
K2 AppCenter Help
10 K2 Solo 3G Service Manual 06 November 2012
Contains information on using K2 AppCenter. In the AppCenter user interface menu bar select Help, then choose AppCenter Help Topics from the drop-down menu.
Preface
SiteCong Help
Contains information on using SiteCong. In the SiteCong user interface menu bar select Help, then choose SiteConfig Help Topics from the drop-down menu.
K2 FCP Connect documentation
The K2 FCP Connect product has its own documentation set, described as follows:
GV Connect User Manual
GV Browse User Manual
K2 FCP Connect Installation Manual
K2 FCP Connect Release Notes
Provides instructions for using GV Connect, which is a Final Cut Pro plugin, to access and work with K2 assets. GV Connect is part of the K2 FCP Connect product.
Provides instructions for using GV Browse, which is a Final Cut Pro plugin, to access and work with assets on a MediaFrame server in an Aurora Browse system. GV Connect is part of the K2 FCP Connect product.
Provides detailed instructions to install and congure the K2 FCP Connect product.
Contains the latest information about the K2 FCP Connect product, including software upgrade instructions, software specications and requirements, feature changes from the previous releases, and any known problems. You should always check the Grass Valley Website to determine if there is an updated version of release notes available.
Grass Valley Website
This public Web site contains all the latest manuals and documentation, and additional support information. Use the following URL.
http://www.grassvalley.com
06 November 2012 K2 Solo 3G Service Manual 11
Preface
12 K2 Solo 3G Service Manual 06 November 2012

Safety Summaries

Safety Summary
Read andfollow the important safety information below, noting especially those instructions related to risk of re, electric shock or injury to persons. Additional specic warnings not listed here may be found throughout the manual.
WARNING: Any instructions in this manual that require opening the equipment cover or enclosure are for use by qualied service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualied to do so.

Safety terms and symbols

Terms in this manual
Safety-related statements may appear in this manual in the following form:
WARNING: Warning statements identify conditions or practices that may result in personal injury or loss of life.
CAUTION: Caution statements identify conditions or practices that may result in damage to equipment or other property, or which may cause equipment crucial to your business environment to become temporarily non-operational.
Terms on the product
These terms may appear on the product:
DANGER — A personal injury hazard is immediately accessible as you read the marking. WARNING — A personal injury hazard exists but is not immediately accessible as you read the
marking.
CAUTION — A hazard to property, product, and other equipment is present.
Symbols on the product
The following symbols may appear on the product:
Indicates that dangerous high voltage is present within the equipment enclosure that may be of sufcient magnitude to constitute a risk of electric shock.
Indicates that user, operator or service technician should refer to product manual(s) for important operating, maintenance, or service instructions.
This is a prompt to note fuse rating when replacing fuse(s). The fuse referenced in the text must be replaced with one having the ratings indicated.
06 November 2012 K2 Solo 3G Service Manual 13
Safety Summaries

Warnings

Identies a protective grounding terminal which must be connected to earth ground prior to making any other equipment connections.
Identies anexternal protective grounding terminal which may be connected toearth ground as a supplement to an internal grounding terminal.
Indicates thatstatic sensitive components are present which may be damaged by electrostatic discharge. Use anti-static procedures, equipment and surfaces during servicing.
The following warning statements identify conditions or practices that can result in personal injury or loss of life.
Dangerous voltage or current may be present — Disconnect powerand remove battery(if applicable)
before removing protective panels, soldering, or replacing components.
Do not service alone — Do not internally service this product unless another person capable of
rendering rst aid and resuscitation is present.
Remove jewelry — Prior to servicing, remove jewelry such as rings, watches, and other metallic
objects.
Avoid exposed circuitry — Do not touch exposed connections, components or circuitry when power
is present.
Use proper power cord — Use only the power cord supplied or specied for this product. Ground product — Connect the grounding conductor of the power cord to earth ground. Operate only with covers and enclosure panels in place — Do not operate this product when covers
or enclosure panels are removed.
Use correct fuse — Use only the fuse type and rating specied for this product. Use only in dry environment — Do not operate in wet or damp conditions. Use only in non-explosive environment — Do not operate this product in an explosive atmosphere. High leakage current may be present — Earth connection of product is essential before connecting
power.
Dual power supplies may be present — Be certain to plug each power supply cord into a separate
branch circuit employing a separate service ground. Disconnect both power supply cords prior to servicing.
Double pole neutral fusing — Disconnect mains power prior to servicing. Use proper lift points — Do not use door latches to lift or move equipment. Avoid mechanical hazards — Allow all rotating devices to come to a stop before servicing.

Cautions

The following caution statements identify conditions or practices that can result in damage to equipment or other property
Use correct power source — Do not operate this product from a power source that applies more than
the voltage specied for the product.
14 K2 Solo 3G Service Manual 06 November 2012
Safety Summaries
Use correct voltage setting — If this product lacks auto-ranging power supplies, before applying
power ensure that the each power supply is set to match the power source.
Provide proper ventilation — To prevent product overheating, provide equipment ventilation in
accordance with installation instructions.
Use anti-static procedures — Static sensitive components are present which may be damaged by
electrostatic discharge. Use anti-static procedures, equipment and surfaces during servicing.
Do not operate with suspected equipment failure — If you suspect product damage or equipment
failure, have the equipment inspected by qualied service personnel.
Ensure mains disconnect — If mains switch is not provided, the power cord(s) of this equipment
provide the means of disconnection. The socket outlet must be installed near the equipment and must be easily accessible. Verify that all mains power is disconnected before installing or removing power supplies and/or options.
Route cable properly — Route power cords and other cables so that they ar not likely to be damaged.
Properly support heavy cable bundles to avoid connector damage.
Use correct power supply cords — Power cords for this equipment, if provided, meet all North
American electrical codes. Operation of this equipment at voltages exceeding 130 VAC requires power supplycords which comply with NEMA congurations. Internationalpower cords, if provided, have the approval of the country of use.
Use correct replacement battery — This product may contain batteries. To reduce the risk of explosion,
check polarity and replace only with the same or equivalent type recommended by manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Troubleshoot only to board level — Circuit boards in this product are densely populated with surface
mount technology (SMT) components and application specic integrated circuits (ASICS). As a result, circuit board repair at the component level is very difcult in the eld, if not impossible. For warranty compliance, do not troubleshoot systems beyond the board level.
Sicherheit – Überblick
Lesen und befolgen Sie die wichtigen Sicherheitsinformationen dieses Abschnitts. Beachten Sie insbesondere die Anweisungen bezüglich
Brand-, Stromschlag- und Verletzungsgefahren. Weitere spezische, hier nicht aufgeführte Warnungen nden Sie im gesamten Handbuch.
WARNUNG: Alle Anweisungen in diesem Handbuch, die das Abnehmen der Geräteabdeckung oder des Gerätegehäuses erfordern, dürfen nur von qualiziertem Servicepersonal ausgeführt werden. Um die Stromschlaggefahr zu verringern, führen Sie keine Wartungsarbeiten außer den in den Bedienungsanleitungen genannten Arbeiten aus, es sei denn, Sie besitzen die entsprechende Qualikationen für diese Arbeiten.

Sicherheit – Begriffe und Symbole

In diesem Handbuch verwendete Begriffe
Sicherheitsrelevante Hinweise können in diesem Handbuch in der folgenden Form auftauchen:
06 November 2012 K2 Solo 3G Service Manual 15
Safety Summaries
WARNUNG: Warnungen weisen auf Situationen oder Vorgehensweisen hin, die Verletzungs- oder Lebensgefahr bergen.
VORSICHT: Vorsichtshinweise weisen auf Situationen oder Vorgehensweisen hin, die zu Schäden an Ausrüstungskomponenten oder anderen Gegenständen oder zum zeitweisen Ausfall wichtiger Komponenten in der Arbeitsumgebung führen können.
Hinweise am Produkt
Die folgenden Hinweise können sich am Produkt benden:
GEFAHR – Wenn Sie diesen Begriff lesen, besteht ein unmittelbares Verletzungsrisiko. WARNUNG – Wenn Sie diesen Begriff lesen, besteht ein mittelbares Verletzungsrisiko. VORSICHT – Es besteht ein Risiko für Objekte in der Umgebung, den Mixer selbst oder andere
Ausrüstungskomponenten.
Symbole am Produkt
Die folgenden Symbole können sich am Produkt benden:

Warnungen

Die folgenden Warnungen weisen auf Bedingungen oder Vorgehensweisen hin, die Verletzungs­oder Lebensgefahr bergen:
Gefährliche Spannungen oder Ströme – Schalten Sie denStrom ab, und entfernen Sie ggf. die Batterie,
bevor sie Schutzabdeckungen abnehmen, löten oder Komponenten austauschen.
Weist auf eine gefährliche Hochspannung im Gerätegehäuse hin, die stark genug sein kann, um eine Stromschlaggefahr darzustellen.
Weist darauf hin, dass der Benutzer, Bediener oder Servicetechniker wichtige Bedienungs-, Wartungs- oder Serviceanweisungen in den Produkthandbüchern lesen sollte.
Dies ist eine Aufforderung, beim Wechsel von Sicherungen auf deren Nennwert zu achten. Die im Text angegebene Sicherung muss durch eine Sicherung ersetzt werden, die die angegebenen Nennwerte besitzt.
Weist auf eine Schutzerdungsklemme hin, die mit dem Erdungskontakt verbunden werden muss, bevor weitere Ausrüstungskomponenten angeschlossen werden.
Weist auf eine externe Schutzerdungsklemme hin, die als Ergänzung zu einem internen Erdungskontakt an die Erde angeschlossen werden kann.
Weist darauf hin, dass es statisch empndliche Komponenten gibt, die durch eine elektrostatische Entladung beschädigt werden können. Verwenden Sie antistatische Prozeduren, Ausrüstung und Oberächen während der Wartung.
Servicearbeiten nicht alleine ausführen – Führen Sie interne Servicearbeiten nur aus, wenn eine
weitere Person anwesend ist, die erste Hilfe leisten und Wiederbelebungsmaßnahmen einleiten kann.
Schmuck abnehmen – Legen Sie vor Servicearbeiten Schmuck wie Ringe, Uhren und andere
metallische Objekte ab.
16 K2 Solo 3G Service Manual 06 November 2012
Safety Summaries
Keine offen liegenden Leiter berühren – Berühren Sie bei eingeschalteter Stromzufuhr keine offen
liegenden Leitungen, Komponenten oder Schaltungen.
Richtiges Netzkabel verwenden – Verwenden Sie nur das mitgelieferte Netzkabeloder ein Netzkabel,
das den Spezikationen für dieses Produkt entspricht.
Gerät erden – Schließen Sie den Erdleiter des Netzkabels an den Erdungskontakt an. Gerät nur mit angebrachten Abdeckungen und Gehäuseseiten betreiben – Schalten Sie dieses Gerät
nicht ein, wenn die Abdeckungen oder Gehäuseseiten entfernt wurden.
Richtige Sicherung verwenden – Verwenden Sie nur Sicherungen, deren Typ und Nennwert den
Spezikationen für dieses Produkt entsprechen.
Gerät nur in trockener Umgebung verwenden – Betreiben Sie das Gerät nicht in nassen oder feuchten
Umgebungen.
Gerät nur verwenden, wenn keine Explosionsgefahr besteht – Verwenden Sie dieses Produkt nur in
Umgebungen, in denen keinerlei Explosionsgefahr besteht.
Hohe Kriechströme – Das Gerät muss vor dem Einschalten unbedingt geerdet werden. Doppelte Spannungsversorgung kann vorhanden sein – Schließen Sie die beiden Anschlußkabel an
getrennte Stromkreise an. Vor Servicearbeiten sind beide Anschlußkabel vom Netz zu trennen.

Vorsicht

Zweipolige, neutrale Sicherung – Schalten Sie den Netzstrom ab, bevor Sie mit den Servicearbeiten
beginnen.
Fassen Sie das Gerät beim Transport richtig an – Halten Sie das Gerät beim Transport nicht an Türen
oder anderen beweglichen Teilen fest.
Gefahr durch mechanische Teile – Warten Sie, bis der Lüfter vollständig zum Halt gekommen ist,
bevor Sie mit den Servicearbeiten beginnen.
Die folgendenVorsichtshinweise weisen auf Bedingungenoder Vorgehensweisen hin, die zu Schäden an Ausrüstungskomponenten oder anderen Gegenständen führen können:
Gerät nicht öffnen – Durch das unbefugte Öffnen wird die Garantie ungültig. Richtige Spannungsquelle verwenden – Betreiben Sie das Gerät nicht an einer Spannungsquelle, die
eine höhere Spannung liefert als in den Spezikationen für dieses Produkt angegeben.
Gerät ausreichend belüften – Um eine Überhitzung des Geräts zu vermeiden, müssen die
Ausrüstungskomponenten entsprechend den Installationsanweisungen belüftet werden. Legen Sie kein Papier unter das Gerät. Es könnte die Belüftung behindern. Platzieren Sie das Gerät auf einer ebenen Oberäche.
Antistatische Vorkehrungen treffen – Es gibt statisch empndliche Komponenten, die durch eine
elektrostatische Entladung beschädigt werden können. Verwenden Sie antistatische Prozeduren, Ausrüstung und Oberächen während der Wartung.
CF-Karte nicht mit einem PC verwenden – Die CF-Karte ist speziell formatiert. Die auf der CF-Karte
gespeicherte Software könnte gelöscht werden.
Gerät nicht bei eventuellem Ausrüstungsfehler betreiben – Wenn Sie einen Produktschaden oder
Ausrüstungsfehler vermuten, lassen Sie die Komponente von einem qualizierten Servicetechniker untersuchen.
06 November 2012 K2 Solo 3G Service Manual 17
Safety Summaries
Consignes desécurité
Kabel richtig verlegen – Verlegen Sie Netzkabel und andere Kabel so, dass Sie nicht beschädigt
werden. StützenSie schwere Kabelbündel ordnungsgemäß ab, damit die Anschlüsse nicht beschädigt werden.
Richtige Netzkabel verwenden – Wenn Netzkabel mitgeliefert wurden, erfüllen diese alle nationalen
elektrischen Normen.Der Betrieb dieses Geräts mit Spannungen über 130 V AC erfordertNetzkabel, die NEMA-Kongurationen entsprechen. Wenn internationale Netzkabel mitgeliefert wurden, sind diese für das Verwendungsland zugelassen.
Richtige Ersatzbatterie verwenden – Dieses Gerät enthält eine Batterie. Um die Explosionsgefahr zu
verringern, prüfen Sie die Polarität und tauschendie Batterie nur gegen eineBatterie desselben Typs oder eines gleichwertigen, vom Hersteller empfohlenen Typs aus. Entsorgen Siegebrauchte Batterien entsprechend den Anweisungen des Batterieherstellers.
Das Gerät enthält keine Teile, die vom Benutzer gewartet werden können. Wenden Sie sich bei Problemen bitte an den nächsten Händler.
Il est recommandé de lire, de bien comprendre et surtout de respecter les informations relatives à la sécurité qui sont exposées ci-après, notamment les consignes destinées à prévenir les risques d’incendie, les décharges électriques et les blessures aux personnes. Les avertissements complémentaires, qui ne sont pas nécessairement repris ci-dessous, mais présents dans toutes les sections du manuel, sont également à prendre en considération.
AVERTISSEMENT: Toutes les instructions présentes dans ce manuel qui concernent l’ouverture des capots ou des logements de cet équipement sont destinées exclusivement à des membres qualiés du personnel de maintenance. An de diminuer les risques de décharges électriques, ne procédez à aucune intervention d’entretien autre que celles contenues dans le manuel de l’utilisateur, à moins que vous ne soyez habilité pour le faire.

Consignes et symboles de sécurité

Termes utilisés dans ce manuel
Les consignes de sécurité présentées dans ce manuel peuvent apparaître sous les formes suivantes :
AVERTISSEMENT: Les avertissements signalent des conditions ou des pratiques susceptibles d’occasionner des blessures graves, voire même fatales.
MISE EN GARDE: Les mises en garde signalent des conditions ou des pratiques susceptibles d’occasionner un endommagement à l’équipement ou aux installations, ou de rendre l’équipement temporairement non opérationnel, ce qui peut porter préjudice à vos activités.
Signalétique apposée sur le produit
La signalétique suivante peut être apposée sur le produit :
DANGER — risque de danger imminent pour l’utilisateur.
18 K2 Solo 3G Service Manual 06 November 2012
Safety Summaries
AVERTISSEMENT — Risque de danger non imminent pour l’utilisateur. MISE EN GARDE — Risque d’endommagement duproduit, des installations ou des autres équipements.
Symboles apposés sur le produit
Les symboles suivants peut être apposés sur le produit :
Signale la présence d’une tension élevée et dangereuse dans le boîtier de l’équipement ; cette tension peut être sufsante pour constituer un risque de décharge électrique.
Signale que l’utilisateur, l’opérateur ou le technicien de maintenance doit faire référence au(x) manuel(s) pour prendre connaissance des instructions d’utilisation, de maintenance ou d’entretien.
Il s’agit d’une invite à prendre note du calibre du fusible lors du remplacement de ce dernier. Le fusible auquel il est fait référence dans le texte doit être remplacé par un fusible du même calibre.
Identie une borne de protection de mise à la masse qui doit être raccordée correctement avant de procéder au raccordement des autres équipements.
I dentie une borne de protection de mise à la masse qui peut être connectée en tant que borne de mise à la masse supplémentaire.

Avertissements

Les avertissements suivants signalent des conditions ou des pratiques susceptibles d’occasionner des blessures graves, voire même fatales :
Présence possible de tensions ou de courants dangereux — Mettez hors tension, débranchez et
retirez la pile (le cas échéant) avant de déposer les couvercles de protection, de défaire une soudure ou de remplacer des composants.
Ne procédez pas seul à une intervention d’entretien — Ne réalisez pas une intervention d’entretien
interne sur ce produit si une personne n’est pas présente pour fournir les premiers soins en cas d’accident.
Retirez tous vos bijoux — Avant de procéder à une intervention d’entretien, retirez tous vos bijoux,
notamment les bagues, la montre ou tout autre objet métallique.
Évitez tout contact avec les circuits exposés — Évitez tout contact avec les connexions, les composants
ou les circuits exposés s’ils sont sous tension.
Utilisez le cordon d’alimentation approprié — Utilisez exclusivement le cordon d’alimentation fourni
avec ce produit ou spécié pour ce produit.
Signale la présence de composants sensibles à l’électricité statique et qui sont susceptibles d’être endommagés par une décharge électrostatique. Utilisez des procédures, des équipements et des surfaces antistatiques durant les interventions d’entretien.
Raccordez le produit à la masse — Raccordez le conducteur de masse du cordon d’alimentation à
la borne de masse de la prise secteur.
Utilisez le produit lorsque les couvercles et les capots sont en place — N’utilisez pas ce produit si
les couvercles et les capots sont déposés.
06 November 2012 K2 Solo 3G Service Manual 19
Safety Summaries
Utilisez le bon fusible — Utilisez exclusivement un fusible du type et du calibre spéciés pour ce
produit.
Utilisez ce produit exclusivement dans un environnement sec — N’utilisez pas ce produit dans un
environnement humide.
Utilisez ce produit exclusivement dans un environnement non explosible — N’utilisez pas ce produit
dans un environnement dont l’atmosphère est explosible.
Présence possible de courants de fuite — Un raccordement à la masse est indispensable avant la
mise sous tension.
Deux alimentations peuvent être présentes dans l’équipement — Assurez vous que chaque cordon
d’alimentation estraccordé à des circuits de terre séparés. Débranchez les deux cordonsd’alimentation avant toute intervention.
Fusion neutre bipolaire — Débranchez l’alimentation principale avant de procéder à une intervention
d’entretien.
Utilisez les points de levage appropriés — Ne pas utiliser les verrous de la porte pour lever ou déplacer
l’équipement.
Évitez les dangers mécaniques — Laissez le ventilateur s’arrêter avant de procéder à une intervention
d’entretien.

Mises en garde

Les mises en garde suivantes signalent les conditions et les pratiques susceptibles d’occasionner des endommagements à l’équipement et aux installations :
N’ouvrez pas l’appareil — Toute ouverture prohibée de l’appareil aura pour effet d’annuler la garantie. Utilisez la source d’alimentation adéquate — Ne branchez pas ce produit à une source d’alimentation
qui utilise une tension supérieure à la tension nominale spéciée pour ce produit.
Assurez une ventilation adéquate — Pour éviter toute surchauffe du produit, assurez une ventilation
de l’équipement conformément aux instructions d’installation. Ne déposez aucun document sous l’appareil – ils peuvent gêner la ventilation. Placez l’appareil sur une surface plane.
Utilisez des procédures antistatiques - Les composants sensibles à l’électricité statique présents dans
l’équipement sont susceptibles d’être endommagés par une décharge électrostatique. Utilisez des procédures, des équipements et des surfaces antistatiques durant les interventions d’entretien.
N’utilisez pas la carte CF avec un PC — La carte CF a été spécialement formatée. Le logiciel enregistré
sur la carte CF risque d’être effacé.
N’utilisez pas l’équipement si un dysfonctionnement est suspecté — Si vous suspectez un
dysfonctionnement du produit, faites inspecter celui-ci par un membre qualié du personnel d’entretien.
Acheminez les câbles correctement — Acheminez les câbles d’alimentation et les autres câbles de
manière à ce qu’ils ne risquent pas d’être endommagés. Supportez correctement les enroulements de câbles an de ne pas endommager les connecteurs.
Utilisez les cordons d’alimentation adéquats — Les cordons d’alimentation de cet équipement, s’ils
sont fournis, satisfont aux exigences de toutes les réglementations régionales. L’utilisation de cet équipement à des tensions dépassant les 130 V en c.a. requiert des cordons d’alimentation qui satisfont aux exigences des congurations NEMA. Les cordons internationaux, s’ils sont fournis, ont reçu l’approbation du pays dans lequel l’équipement est utilisé.
20 K2 Solo 3G Service Manual 06 November 2012
Utilisez une pile de remplacement adéquate — Ce produit renferme une pile. Pour réduire le risque
d’explosion, vériez la polaritéet ne remplacez la pile que par une pile du même type, recommandée par le fabricant. Mettez les piles usagées au rebut conformément aux instructions du fabricant des piles.
Cette unité ne contient aucune partie qui peut faire l’objet d’un entretien par l’utilisateur. Si un problème survient, veuillez contacter votre distributeur local.
Certifications and compliances
Canadian certified power cords
Canadian approval includes the products and power cords appropriate for use in the North America power network. All other power cords supplied are approved for the country of use.
FCC emission control
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be requiredto correct the interference at his own expense. Changes or modications not expressly approved by Grass Valley can affect emission compliance and could void the user’s authority to operate this equipment.
Safety Summaries
Canadian EMC Notice of Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques dela classeA préscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
EN55103 1/2 Class A warning
This producthas been evaluated for Electromagnetic Compatibility underthe EN 55103-1/2 standards for Emissions and Immunity and meets the requirements for E4 environment.
This product complies with Class A (E4 environment). In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
FCC emission limits
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation.
06 November 2012 K2 Solo 3G Service Manual 21
Safety Summaries

Laser compliance

Laser safety requirements
This product may containa Class 1 certied laser device. Operating this product outside specications or altering its original design may result in hazardous radiation exposure, and may be considered an act of modifying or new manufacturing of a laser product under U.S. regulations contained in 21CFR Chapter 1, subchapter J or CENELEC regulations in HD 482 S1. People performing such an act are required by law to recertify and reidentify this product in accordance with provisions of 21CFR subchapter J for distribution within the U.S.A., and in accordance with CENELEC HD 482 S1 for distribution within countries using the IEC 825 standard.
Laser safety
Laser safety in the United States is regulated by the Center for Devices and Radiological Health (CDRH). The laser safety regulations are published in the “Laser Product Performance Standard,” Code of Federal Regulation (CFR), Title 21, Subchapter J.
The International Electrotechnical Commission (IEC) Standard 825, “Radiation of Laser Products, Equipment Classication, Requirements and User’s Guide,” governs laser products outside the United States. Europe and member nations of the European Free Trade Association fall under the jurisdiction of the Comité Européen de Normalization Electrotechnique (CENELEC).

Safety certification

This product has been evaluated and meets the following Safety Certication Standards:
ANSI/UL 60950-1
IEC 60950-1 with CB cert.
CAN/CSA C22.2 No. 60950-1
BS EN 60950-1
ESD Protection
Electronics todayare more susceptible to electrostatic discharge (ESD) damage than older equipment. Damage to equipment can occur by ESD elds that are smaller than you can feel. Implementing the information in this section will help you protect the investment that you have made in purchasing Grass Valley equipment. This section contains Grass Valley’s recommended ESD guidelines that should be followed when handling electrostatic discharge sensitive (ESDS) items. These minimal recommendations are based on the information in the Sources of ESD and Risks on page 23 area. The information in Grounding Requirements for Personnel on page 24 is provided to assist you in selecting an appropriate grounding method.
Designed/tested for compliance with:Standard
Safety of Information Technology Equipment, including Electrical Business Equipment (Second edition 2007).
Safety of Information Technology Equipment, including Electrical Business Equipment (Second edition, 2005).
Safety of Information Technology Equipment, including Electrical Business Equipment (Second edition 2007).
Safety of Information Technology Equipment, including Electrical Business Equipment 2006.
22 K2 Solo 3G Service Manual 06 November 2012

Recommended ESD Guidelines

Follow these guidelines when handling Grass Valley equipment:
• Only trained personnel that are connected to a grounding system should handle ESDS items.
• Do not open any protective bag, box, or special shipping packaging until you havebeen grounded.
NOTE: When a Personal Grounding strap is unavailable, as an absolute minimum, touch a metal object that is touching the oor (for example, a table, frame, or rack) to discharge any static energy before touching an ESDS item.
• Open the anti-static packaging by slitting any existing adhesive tapes. Do not tear the tapes off.
• Remove the ESDS item by holding it by its edges or by a metal panel.
• Do not touch the components of an ESDS item unless it is absolutely necessary to congure or repair the item.
• Keep the ESDS work area clear of all nonessential items such as coffee cups, pens, wrappers and personal items as these items can discharge static. If you need to set an ESDS item down, place it on an anti-static mat or on the anti-static packaging.

Sources of ESD and Risks

Safety Summaries
The following information identies possible sources of electrostatic discharge and can be used to help establish an ESD policy.
Personnel
One of the largest sources of static is personnel. The static can be released from a person’s clothing and shoes.
Environment
The environment includes the humidity and oors in a work area. The humidity level must be controlled and should not be allowed to uctuate over a broad range. Relative humidity (RH) is a major part in determining the level of static that is being generated. For example, at 10% - 20% RH a person walking across a carpeted oor can develop 35kV; yet when the relative humidity is increased to 70% - 80%, the person can only generate 1.5kV.
Static is generated as personnel move (or as equipment is moved) across a oor’s surface. Carpeted and waxed vinyl oors contribute to static build up.
Work Surfaces
Painted or vinyl-covered tables, chairs, conveyor belts, racks, carts, anodized surfaces, plexiglass covers, and shelving are all static generators.
Equipment
Any equipment commonly found in an ESD work area, such as solder guns, heat guns, blowers, etc., should be grounded.
Materials
Plastic work holders, foam, plastic tote boxes, pens, packaging containers and other items commonly found at workstations can generate static electricity.
06 November 2012 K2 Solo 3G Service Manual 23
Safety Summaries

Grounding Requirements for Personnel

The information in this section is provided to assist you in selecting a grounding method. This information is taken from ANSI/ESD S20.20-2007 (Revision of ANSI/ESD S20.20-1999).
Product Qualification
Required LimitsTest MethodPersonnel Grounding Technical
Requirement
< 3.5 x 107ohmANSI/ESD S1.1 (Section 5.11)Wrist Strap System*
< 3.5 x 107ohmANSI/ESD STM97.1Flooring / Footwear System –
Method 1 Flooring / Footwear System –
Method 2 (both required)
1ANSI/ESD STM97.2
< 109ohmANSI/ESD STM97.
< 100 VANSI/ESD STM97.2
Product qualication is normally conducted during the initial selection of ESD control products and materials. Any of the following methods can be used: product specication review, independent laboratory evaluation, or internal laboratory evaluation.
Compliance Verification
Required LimitsTest MethodPersonnel Grounding Technical
Requirement
< 3.5 x 107ohmESD TR53 Wrist Strap SectionWrist Strap System*
Flooring / Footwear System – Method 1
Flooring / Footwear System – Method 2 (both required)
ESD TR53 Footwear Section
ESD TR53 Footwear Section
< 3.5 x 107ohmESD TR53Flooring Section and
< 1.0 x 109ohmESD TR53Flooring Section and
* For situations where an ESD garment is used as part of the wrist strap grounding path, the total system resistance, including the person, garment, and grounding cord, must be less than 3.5 x 10 ohm.
7
24 K2 Solo 3G Service Manual 06 November 2012
Chapter 1

Product description

This section contains the following topics:
• Overview description
• K2 Solo 3G system orientation
• FRU functional descriptions
• System Overview
• Status indicators
06 November 2012 K2 Solo 3G Service Manual 25
Product description

Overview description

The K2™Solo™3G system is a cost-effective media platform that incorporates IT and storage technologies. It delivers a networked solution to facilities for replay in sports, news, live, and live-to-tape applications, as well as ingest, playout, and media asset management. It is a comprehensive platform that provides a suite of user applications, systemtools, and the largest range of third party interactivity in the industry.
Refer to the "K2 System Guide" for other high-level descriptions of features, controls, applications, and subsystems.

K2 Solo 3G system features

The following features apply to the K2 Solo 3G Media Server:
• Windows 7 64-bit embedded operating system
• Embedded Security for protection against viruses and other unauthorized programs.
• Bidirectional channels (channel can be either an input channel or it can be an output channel)
• Two channels per chassis
• SDI video inputs and outputs
• AES/EBU or embedded audio inputs and outputs.
• Standard Denition (SD) video formats and High Denition (HD) video formats
• AVCHD and H.264 play output (decode) as an option.
• 3G codec module. Codec option card not supported on K2 Solo 3G system.
• Mixed format playback of SD or HD clips on the same timeline
• Up/down/cross HD/SD conversion (e.g. SD and HD clips ingested, then played back as SD or
• VGA monitoring capability
• Compact Flash System drive
• Type III CPU carrier module with 8 GB RAM
• USB 3.0 interface for le exchange
• Ability to create nested bins, i.e. sub-bins within bins
• Freeze mode can be frame or eld
• Various video mix effects (e.g. dissolves between two video and audiotracks on the same channel,
• Remote operation and conguration via AppCenter
• Gigabit Ethernet
• AMP, VDCP, and BVW remote control protocols supported
• Remote control over RS-422 or Ethernet
• ExpressCard
• Super Slo-Mo, Multi-cam, and 3D/Video + Key features are available as part of the ChannelFlex
• Low-resolution proxy les created during record and live streaming from SDI In/out are available
• RAID 0 internal media storage
HD clips) or as a different SD or HD format (e.g. 720p to 1080i). Aspect ratios are adjusted.
or fade thru matte color)
Suite.
as part of the AppCenter Pro and Elite licenses. This requires the Type II carrier module.
26 K2 Solo 3G Service Manual 06 November 2012
• Support for Dyno S.

K2 Summit/Solo formats, models, licenses, and hardware support

Formats are supported as in the following tables.
Table 1: First-generation K2 Summit/Solo system
Product description
MPEG-2
DV1080i/720p
MPEG-2
AVC-Intra
1xCompressionFormats
Encode requires codec option card.
Encode/decode. Requires HD license.
Encode requires codec option card. Requires HD license.
Encode/decode. Requires coded option card. Requires HD license.
+ Key
Encode/decode. Requires HD license.
Requires coded option card. Requires HD license.
Super Slo-MoMulti-Cam, 3D/Video
Not supported.Encode/decodeEncode/decodeDVSD
Not supported.Not supported.Decode is standard.
Not supported.Not supported.Not supported.AVCHD
Encode/decode. Requires HD license.
Not supported.Not supported.Decode is standard.
Not supported.Encode/decode.
Not supportedNot supportedNot supportedAVCHD
Table 2: K2 Summit 3G system
1xCompressionFormats
+ Key
Super Slo-MoMulti-Cam, 3D/Video
Not supported.Encode/decodeEncode/decodeDVSD
Encode/decodeMPEG-2
Not supported.Encode/decode. Requires codec option card.
AVCHD/H.264
Not supportedNot supportedDecode only.
Requires AVC license.
DV1080i/720p
Encode/decode. HD license is standard.
06 November 2012 K2 Solo 3G Service Manual 27
Encode/decode. HD license is standard.
Encode/decode. HD
license is standard.
Product description
MPEG-2
AVC-Intra
AVCHD/H.264
Table 3: K2 Solo 3G system
1xCompressionFormats
Encode/decode. HD license is standard.
Encode/decode. Requires AVC license. HD license is standard.
Requires AVC license.
1xCompressionFormats
+ Key
Requires codec option card. HD license is standard.
Encode/decode. Requires AVC license. HD license is standard.
+ Key
Super Slo-MoMulti-Cam, 3D/Video
Not supported.Encode/decode.
Encode/decode.
Requires AVC
license. HD license
is standard.
Not supportedNot supportedDecode only.
Super Slo-MoMulti-Cam, 3D/Video
Not supported.Encode/decodeEncode/decodeDVSD
Not supportedNot supportedEncode/decodeMPEG-2
AVCHD/H.264
DV1080i/720p
MPEG-2
AVC-Intra
AVCHD/H.264

Product identification K2 Solo

K2 Solo 3G system have labelsafxed to the chassis that provide product identication as illustrated:
Requires AVC license.
Encode/decode. HD license is standard.
license is standard.
Encode/decode. Requires AVC license. HD license is standard.
Requires AVC license.
Encode/decode. HD license is standard.
Encode/decode. Requires AVC license. HD license is standard.
Not supportedNot supportedDecode only.
Encode/decode. HD
license is standard.
Not supportedNot supportedEncode/decode. HD
Encode/decode.
Requires AVC
license. HD license
is standard.
Not supportedNot supportedDecode only.
28 K2 Solo 3G Service Manual 06 November 2012
Serial Number
This is also the factory default hostname

K2 Solo 3G system orientation

The followingillustration shows the location of Field ReplaceableUnits (FRUs) and other components in the K2 Solo 3G system.
Product description
06 November 2012 K2 Solo 3G Service Manual 29

FRU functional descriptions

K2 Solo 3G system Field Replaceable Units (FRUs) are described in this section.
Product description

Chassis fan

The chassis fan is mounted in the fan bracket. It provides cooling to the unit. It is mounted in the front of the unit, behind the front bezel.
Related Topics
Fan assembly removal on page 91

Disk modules

There are slots for disk modules in the K2 Solo 3G system. The slots are located behind the front bezel assembly in the front of the chassis. Each slot can contain one disk module, and each module contains one hard drive. A K2 Solo 3G system contains 2 disk modules. Disk modules plug into the drive cable assembly.
Data is written or “striped” across the disks in a continuous fashion, which makes the disks a “stripe group”. This stripe group appears as the V: drive to the Windows operating system. The V: drive stores media. It also stores media le system, database, and conguration information.
Disks are congured as RAID 0, so you can not remove and replace a disk module while the K2 Solo Media Server is operational. If a disk fails, you lose all media.
Related Topics
Disk controller board removal on page 93

CompactFlash boot media

The CompactFlash boot media contains the system drive, also known as the C: drive. The C: drive contains application and operating system les. The CompactFlash media is hosted by the front interconnect board.
Related Topics
CompactFlash boot media removal K2 Solo on page 91

Power supply module

The K2 Solo 3G system has one power supply. You can not remove and replace the power supply while the K2 Solo 3G system is operational. The power supply has a fan with automatic speed control. The power supply has protection for over voltage, over current, and short circuits.
Related Topics
Power supply removal on page 99

Codec module

The K2Solo 3G Media Server has one codecmodule. The codec module hosts two mediainput/output channels. The codec module is oriented horizontally across the rear of the K2 Solo 3G Media Server
30 K2 Solo 3G Service Manual 06 November 2012
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