Grandstream Networks GXP14XX, GXV31XX User Manual

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BroadSoft Partner Configuration Guide

1297 Beacon Street, 2nd Floor Brookline, MA 02446 USA Voice: (617) 566-9300 Fax: (617) 249-1987

WWW.GRANDSTREAM.COM

Grandstream GXV31xx

IP Multimedia Phone

GXP21xx/GXP14xx

Enterprise IP Phone

March 2011

Document Version 1.4

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BroadWorks® Guide

proprietary and confidential and is considered the copyri ghted work of Grandstream Networks, Inc.

Trademarks

BroadWorks® and BroadWorks Assistant–Enterp rise™, Broad Works Call Center™, BroadWorks Communicator™, BroadWorks Receptionist™, and BroadWorks Deployment Studio™ are trademarks of BroadSoft, Inc.

Microsoft, MSN, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. Other product names mentioned in thi s document may be trademarks or registered trademarks of their respective co mpanies and are hereby acknowle dged.

This document is printed in the United States of America.

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Document Revision History

Version Reason for Change

1.1 Introduced document for Grandstream GXP21xx/GXP14xx/GXV31xx in validation with BroadWorks Release 17.0.

1.2 Edited and published document.

1.3 Added Device Management configuration instructions.

1.4 Edited and published document.

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Table of Contents

1 Overview .......................................................................................................................................... 6

2 Interoperability Status ................................................................................................................... 7

2.1 Verified Versions ........................................................................................................................... 7

2.2 Interface Capabilities Supported .................................................................................................. 7

2.3 Known Issues ............................................................................................................................ 11

3 BroadWorks Configuration......................................................................................................... 12

3.1 BroadWorks Device Profile Configuration ................................................................................ 12

3.2 BroadWorks Configuration Steps ............................................................................................. 13

4 GXP21xx/GXP14xx/GXV31xx Configuration ............................................................................ 14

4.1 System Level Configuration .................................................................................................... .. 15 

4.2 Subscriber Level Configuration Parameters ............................................................................ 16

4.3 Shared Call Appearance Configuration .................................................................................... 18

4.3.1 Bob’s Phone Configuration .............................................................................................. 19

4.3.2 Joe’s Phone Configuration ............................................................................................... 20

5 Device Management .................................................................................................................... 21

5.1 Device Management Capabilities Supported........................................................................... 21

5.2 Device Management Configuration .......................................................................................... 22

5.2.1 Configure BroadWorks Tags ........................................................................................... 22

5.2.2 Configure BroadWorks Device Profile ............................................................................. 24

5.2.3 Create Device Profile Instance ........................................................................................ 33

5.2.4 Configure Grandstream GXP21xx/GXP14xx/GXV31xx ................................................ 34

Appendix A: Sample GXP21xx/GXP14xx/GXV31xx Configuration Files ..................................... 37

References ............................................................................................................................................. 45

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Table of Figures

Figure 1 Shared Call Appearance Configuration .................................................................................... 18

Figure 2 System Default Tag Settings ..................................................................................................... 23

Figure 3 Configuration Method 1: Import................................................................................................ 25

Figure 4 Auto Configuration Options Settings ................................................................................. ........ 27

Figure 5 Device Management Options Settings ..................................................................................... 28

Figure 6 Device-Specific File Settings ..................................................................................................... 30

Figure 7 Static File Settings ..................................................................................................................... 33

Figure 8 Identity/Device Profile Add Settings .......................................................................................... 34

Figure 9 GXP21xx/GXP14xx Advanced Settings ................................................................................... 35

Figure 10 GXV31xx Upgrade Settings .................................................................................................... 36

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1 Overview

This document describes the configuration procedures re quired for the Gran dstream GXP21xx/GXP14xx/GXV31xx phones to be interoperab le with BroadWorks. This includes the following Grandstream phone models:

 GXP2100  GXP2110  GXP2120  GXP1450  GXV3140  GXV3175

The GXP21xx/GXP14xx/GXV31xx phones use the Session Initiation Protocol (SIP) to communicate with BroadWorks for call control.

This guide describes the specific configu ration items that are important for use of BroadWorks. It does not describe the purpose and use of all configuration item s on the GXP21xx/GXP14xx/GXV31xx. For those details, see the GXP21xx/GXP14xx/GXV31xx User Manual supplied by Grandstream [1].

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2 Interoperability Status

This section provides the known interoperability status of the Grandstream GXP21xx/GXV3140/GXV3175 with BroadWorks. This includes the version(s) tested, capabilities supported and known issues.

Interoperability testing validates that the device interfaces properly with BroadWorks via the SIP interface. Qualitative aspects of the device or device capabilities not affecting the SIP interface such as display features, performance, and audio qualities are not covered by interoperability testing. Requests for information and/or issues regarding these aspect s should be directed to Grandstream.

2.1 Verified Versions

The following table identifies the verified Gr andstream G XP21xx/GXV3140/GXV317 5 and BroadWorks versions and the month/year the testi ng occurred. If the device ha s undergone more than one test cycle, version s for each test cy cle are listed, wit h the most recent listed first.

Compatible Versions in the following table identifies specific G randstrea m versions which the partner has identified as compatible and should interface properly with BroadWorks. Generally, maintenance releases of the validated versio n are considere d compatible and may not be specifically listed here. Contact Grandstream for any questions concerning maintenance and compatible releases.

NOTE: Interoperability testing is normally performed with the latest generally available (GA) device firmware/software and the latest GA BroadWorks release and service pack at the time the testing occurs. If there is a need to use a non-verified mix of BroadWorks and device software versions, customers can mitigate their risk by self-testing the combination using the BroadWorks

SIP Access Device Interoperability Test Plan [5].

Verified Versions Table Date

(mm/yyyy)

01/2011 Release 17.0 GXP2120/GXP2110/GXP21

BroadWorks Release

Grandstream Verified Version

00/GXP1450: 1.0.1.39 GXV3140: 1.0.7.3 GXV3175: 1.0.1.4

2.2 Interface Capabilities Supported

The Grandstream GXP21xx/GXV3140/GXV3175 has completed interoperability testing with BroadWorks using the BroadWorks SIP Access Device Interoperability Test Plan [5].

results are summarized in the followin g table.

The The BroadWorks test plan is composed of packages, eac h covering distin ct

interoperability areas, such as “Basic” call scenarios and “Redundancy” scenarios. Each package is composed of one or more test item s which in turn are composed of on e or more test cases. The test plan exercises the SIP interface between the device and

Grandstream Compatible Versions

Any maintenance release of the verified versions.

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BroadWorks with the intent to ensure interoperability sufficient to supp ort the BroadWorks feature set.

The Supported column in the following table identifies the Grandstream GXP21xx/GXV3140/GXV3175’s support for ea ch of the items cove red in the test pla n packages, with the following designations:

 Yes Test item is supported.  No Test item i s not support ed.  NA Test item is not applicable to the device type.  NT Test item was not tested.

Caveats or clarifications are identified in the Comments column. Note that DUT in the following table refers to the Device Under Te st which in this case is

the Grandstream phone.

BroadWorks SIP Access Device Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Basic Call Origination Yes

Call Termination Yes Session Audit Yes Session Timer Yes Ringback Yes Forked Dialog Yes Early UPDATE No Early-Session No 181 Call Being Forwarded Yes Dial Plan Yes DTMF - Inband Yes DTMF – RFC 2833 Yes DTMF – DTMF Relay Yes Codec Negotiation Yes Codec Renegotiation Yes

BroadWorks Services Third-Party Call Control – Basic NA

Third-Party Call Control – Advanced Yes Voice Message Deposit/Retrieval Yes Message Waiting Indicator Yes Voice Portal Outcall Yes Advanced Alerting Yes Calling Line ID Yes Connected Line ID Yes

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BroadWorks SIP Access Device Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments

Diversion Header Yes History-Info Header No Advice of Charge Yes Meet-Me Conferencing NT BroadWorks Release

DUT Services – Call

Call Waiting Yes

Control Services

Call Hold Yes Call Transfer Yes No for attended transfer

Three-Way Call Yes No for attended transfer

Network-Based Conference No

DUT Services –

Registration and Authentication

Maximum Registration Yes Minimum Registration Yes Invite Authentication Yes Re-Invite/Update Authentication Yes Refer Authentication Yes Device Authenticating BroadWorks No

DUT Services – Fax G711 Fax Passthrough NA

G711 Fax Fallback NA T38 Fax Messaging NA

17sp3 feature

before answering

DUT Services – Short Message Service

DUT Services –

Short Message Service NT BroadWorks Release

17sp3 feature

Do Not Disturb Yes

Miscellaneous

Call Forward Always Yes Call Forward Always Diversion

Yes

Inhibitor Anonymous Call Yes Anonymous Call Block Yes Remote Restart Via Notify Yes

Advanced Phone

Busy Lamp Field Yes Except GXP3140/GXV3175

Services – Busy Lamp Field

Advanced Phone

Call Park Notification NT Do Not Disturb No

Services – Feature Key Synchronization

Do Not Disturb Ring Splash No Call Forward No

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BroadWorks SIP Access Device Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments

Call Forward Always Ring Splash No

Advanced Phone Services – Missed Calls Display Synchronization

Advanced Phone Services – Shared Call Appearance using Call Info

Advanced Phone Services – Shared Call Appearance using Dialog Event

Call Forward Always Diversion

Inhibitor Call Center Agent Logon/Logoff No Call Center Agent Unavailable Code No Missed Calls Display Sync Yes

Line-Seize Yes Except GXP3140/GXV3175 Call-Info/Lamp Management Yes Except GXP3140/GXV3175 Public Hold Yes Except GXP3140/GXV3175 Private Hold Yes Except GXP3140/GXV3175 Multiple Call Arrangement Yes Except GXP3140/GXV3175 Bridging Yes Except GXP3140/GXV3175 Call Park Notification NT Dialog Event No Hold/Retrieve No Multiple Call Arrangement No Bridging No Call Park Notification No

Advanced Phone

Hold Reminder No

Services – Call Center

Call Information No Hoteling Event No Status Event No Disposition Code No Emergency Escalation No Customer Originated Trace No

Advanced Phone

Call Park Notification NT

Services – Call Park Notification

Redundancy DNS SRV Lookup Yes

SBC/ALG Register Yes

Outgoing Invite Yes

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BroadWorks SIP Access Device Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments

Incoming Invite Yes

Video – Basic Video Calls

Video – BroadWorks Video Services

TCP Register Yes

Call Origination NA Call Termination NA Call Hold NA Call Waiting NA Call Transfer NA Auto Attendant NA Auto Attendant - HD NA Voice Messaging NA Voice Messaging - HD NA Custom Ringback NA

Outgoing Invite Yes Incoming Invite Yes

2.3 Known Issues

This section lists the known interoperability issues between BroadWorks and specific partner release(s). Issues identified during interoperability testing and known issues identified in the field are listed.

The following table provides a description of each issu e and, where possi ble, identifies a workaround. The verified partner d evice versions are li sted with an “X” indicati ng that the issue occurs in the specific release. The issu es identified are devic e deficienci es or bugs, so typically not BroadWorks release dependent.

The Issue Number is a BroadSoft ExtraView pa rtner issue number if the te sting was performed by BroadSoft. If the testing was performed by the partner or a third party, the partner may or may not supply a tracking number.

For more information on any issues related to the particul ar partner devi ce release, see the partner release notes.

Issue Number Issue Description Partner Version

GXP2120

No issues identified.

1.0.1.39

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3 BroadWorks Configuration

This section identifies the require d BroadWorks d evice profile for the Grandstream GXP21xx/GXV3140/GXV3175 as well as any other u nique BroadWor ks configuration required for interoperability with the Grandstream models listed previously.

3.1 BroadWorks Device Profile Configuration

This section identifies the device profil e to use when d eploying the Gra ndstream GXP21xx/GXV3140/GXV3175 with BroadWorks.

The following table identifies the required B roadWorks de vice identity/profile setti ngs for interoperability between the GXP21xx/GXV3140/GXV3175 and BroadWorks. For an explanation of the profile parameters, refer to the BroadWorks Device Management

Configuration Guide [2].

r most of the following parameters, an “X” indicates th e parameter functio n is supported

Fo and/or required. If the item is blank, it is not supported. For items wh ere text is supplied, the text content maps directly to the web page for ad ding or modifying a device profile.

Grandstream Identity/Device Profile

Signaling Address Type Intelligent Proxy Addressing

Standard Options

Number of Ports GXP2100: 4

GXP2110: 6 GXP2120: 4 GXP1450: 2 GXV3140: 3 GXV3175: 3

Ringback Tone/Early Media Support Local Ringback – No Early Media Authentication Enabled Registration Capable X Static Registration Capable E.164 Capable Trusted Authenticate REFER X RFC 3264 Hold X Video Capable X Use History-Info Header X

Advanced Options

Route Advance Wireless Integration PBX Integration Add P-Called-Party-ID

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Auto Configuration Soft Client Requires BroadWorks Call Waiting

Tone Advice of Charge Capable X Forwarding Override Conference Device Music On Hold Device Requires BroadWorks Digit Collection Requires MWI Subscription Support Call Center MIME Type Reset Event checkSync Trunk Mode User

Auto Configuration Options

Web Based Configuration URL Extension

Auto Configuration Type 2 Config File Enable Monitoring CPE System File Name Device File Format not_used

cfg%BWMACADDRESS%.xml

3.2 BroadWorks Configuration Steps

No special BroadWorks configuration is required.

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4 GXP21xx/GXP14xx/GXV31xx Configuration

Grandstream GXP21xx/GXP14xx/GXV31xx can be configu red via web GUI as well as via the Configuration File through TFTP or HTTP/HT TPS.

The GXP21xx/GXP14xx/GXV31xx accepts configuration files i n XML format in additi on to the legacy proprietary binary format.

When Grandstream device boots up or reboots, it issues a re quest for a configuration file named “cfgMAC.xml”, where “MAC” is the MAC address of the d evice, for exam ple “cfg000b820102ab.xml”. The configuration file name shoul d be in lower case.

The following examples describe how to set the pa rameters usi ng a configuration file. The GXP21xx/GXP14xx/GXV31xx should be configured to load the configuration file each time it resets or re-synchronizes. For detailed i nformation on auto mated prov isioning, se e the GXP21xx/GXP14xx/GXV31xx User Manual [1] and th

Guide [6].

capabilities of the GXP21xx/GXP14xx/GXV31xx have been verifie d for use with

The BroadWorks based on the settings described in the follo wing table. For mo re information on the meaning, purpose, and applicability of the indivi dual configuratio n items see the GXP21xx/GXP14xx/GXV31xx Configuration Tool and Template [7].

nfiguration Files

Files Provided by Partner Level Description

e Grandstream XML Provisioning

cfgMAC.xml Example: cfg000b82000000.xml

Configuration Template Example:

gxp21xx__gxp1450_config_1.0.1.39.txt gxv3140_config_1.0.7.3.txt gxv3175_config_1.0.1.4.txt

System and Subscriber

Contains configurable parameters that apply to an individual device in a deployment.

Contains a complete list of configurable parameters that apply to an individual device in a deployment.

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4.1 System Level Configuration

This section describes system-wide configuratio n items that are generally required for each GXP21xx/GXP14xx/GXV31xx to work with BroadWorks. Subscriber-specific settings are described in the next section.

Step Command Purpose System Configuration Items

Step 1

Step 2

Step 3

Set SIP Proxy/Domain.

SIP Server = as.broadworks.net

Set Outbound Proxy.

Outbound Proxy = sbc.broadworks.net

Enable DNS SRV lookup.

DNS Mode = “SRV”

Set the GXP21xx/GXP14xx/GXV31xx SIP server to the Fully Qualified Domain Name (FQDN) for the BroadWorks Application Server cluster.

The domain must match the domain configured for the BroadWorks subscriber’s line/port domain.

Set the Outbound Proxy to the Session Border Controller (SBC) if one is deployed between the GXP21xx/GXP14xx/GXV31xx and BroadWorks.

If there are redundant SBCs, set it to the FQDN for the SBC cluster.

Enable DNS SRV lookups.

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Step 10

Set register mode.

SIP Registration = “Yes”

Set SIP Timers. Register Expiration = 60

Enable reliable response. Enable 100rel = "Yes"

Enable negotiated DTMF type. Send DTMF = “via RTP (RFC 2833)”

Configure dialplan.

Example: Dial Plan = “{ x+ | *x+ | *xx*x+ }”

Disable local feature code services. Enable Call Features = “No”

Enable BroadSoft mode. Special Feature = “BroadSoft”

Enable SIP register.

The default registration period is 60 minutes.

Reliable provisional response (PRACK) should be enabled.

Set the GXP21xx/GXP14xx/GXV31xx to enable inband or RFC 2833 negotiated DTMF.

Configure the GXP21xx/GXP14xx/GXV31xx dial plan according to the locale.

The dial plan shown is the GXP21xx/GXP14xx/GXV31xx default dial plan.

Disable feature access codes controlled by the device.

Set the GXP21xx/GXP14xx in BroadSoft mode. Does not apply to GXV31xx.

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4.2 Subscriber Level Configuration Parameters

This section identifies the device-spe cific parameters, i ncluding regi stration and authentication. These settings must be unique across devices to be matched with the settings for a BroadWorks subscriber.

Provisioning a subscriber to registe r with BroadWorks all ows calls to te rminate to the subscriber’s line. Registration requi res that a unique address of record (A oR) is provisioned on BroadWorks and the phone; provisioning an Ao R on BroadWorks con sists of setting the line/port parameter to a unique value withi n the Applicatio n Server cluster.

Grandstream GXP21xx/GXP14xx/GXV31xx each supports different numbers of SIP accounts. The following example shows how to config ure subscri ber eleme nts for an account.

Step Command Purpose Subscriber Configuration Items

Step 1

Step 2

Step 3

Step 4

Enable each line to be used. Account Active = "Yes" ;

Set display name for each line.

Example: Account Name = "BroadSoft" ;

Set Register User ID for each line.

Example: SIP User_ID = "2405551111" ;

Enable SIP Authentication for each line.

Example: Authenticate ID =

"1111@as.mycompany.com" ; Authenticate Password =

"welcome" ;

Enable a line of GXP21xx/GXP14xx/GXV31xx in use.

For each line, configure the SIP Account name to be displayed on the phone.

The register user ID must correspond with the line/port setting on BroadWorks.

If the Authentication service is configured on BroadWorks, these parameters must be configured to match the BroadWorks settings.

Step 5

Configure caller ID name for each line.

Example: Name = “Claire Smith” ;

Configure the caller ID name for each line.

Subscriber BLF Configuration Items (GXP21xx only)

Step 1

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Configure eventlist BLF for a line.

Example: eventlist BLF URI =

“BLF2405551111”;

Configure eventlist BLF under Account Settings page.

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Subscriber BLF Configuration Items (GXP21xx only)

Step 2

Configure Multipurpose Key in Basic Settings page.

Example: Key Mode = “eventlist BLF”; Account = “Account 1”; Name = “Jane”; UserID = “2405551000”;

Configure a Multipurpose Key for “eventlist BLF” under Basic Settings page.

The user ID is the monitored account SIP user ID.

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4.3 Shared Call Appearance Configuration

The Shared Call Appearance (SCA) feature allo ws the admini strator to add multi ple locations to a given line. Any of the locations can be use d to originate or re ceive calls.

When a call comes in to an idle line, all the provisione d locations fo r that line are al erted. The first location to answer the call is connect ed to the origin ator. If the line is already active in a call, only the active location is alert ed.

A subscriber can originate calls from any of the configure d locations. All othe r locations are unable to originate calls until all calls are released.

It is recommended that the phone number plus an index (<phoneNum ber>_<index>) is used when provisioning the unique address of record (A oR) for each shared line. Fo r example: 2405551111_2. If a phone number does not ex ist, the MAC addre ss plus an index could be used (<macAddress>_<index>).

Subscriber Bob's Profile Configuration

Line/Port:/AoR 2405551111_1 Auth UserID: bobsmith Auth Password: bobs

Shared Call Appearance Configuration

Joe's 2nd Li ne Line/Port:/AoR 2405552222_2

Bob's Phone Joe's Phone

Figure 1 Shared Call Appearance Configuration

Application

Server

Bob's Line

Subscriber Joe's Profile Configuration

Line/Port:/Ao R 2405552222_1 Auth UserID: joebrown Auth Password: joeb

Shared Call Appearance Configuration

Bob's 2nd Line Line/Port:/AoR 2405551111_2

Joe's Line

Figure 1 Shared Call Appearance Configuration shows that Bob and Joe each have two lines and that Bob shares a line with Joe and Joe shares a line with Bob. The figure also shows the applicable Subscriber Profile and Shared Call Appearance Configuration data for subscribers Bob and Joe.

When Bob (2405551111) is calle d, Bob’s first line an d Joe’s se cond line wi ll ring. When Joe (2405552222) is called, Joe’s first line and Bob’s second line will ring.

The following steps show how to configure both phones for this S hared Call Appe arance configuration.

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4.3.1 Bob’s Phone Configuration

The following steps are used to configure line 1 for Bob’s phone. T his line ring s when Bob is called, so it has Bob’s authentication information.

Step Command Purpose

Step 1

Step 2

Step 3

Step 4

Configure Line Key 1 in Basic Settings page as Shared.

Line Key 1 Key Mode = "Shared Line”;

Set Register User ID for Account1.

Example: SIP User_ID = "2405551111_1" ;

Enable SIP Authentication for Account1.

Example: Authenticate ID = "bobsmith" ;

Authenticate Password = "bobs" ;

Configure display name for Account1.

Example: Account Name = “Bob Smith” ;

The following steps are used to configure line 2 for Bob’s phone. T his line ring s when Joe is called, so it has Joe’s authentication i nformation.

Configure the line as “shared” (as opposed to “private”).

The register user ID must correspond with the line/port setting on BroadWorks.

If the Authentication service is configured on BroadWorks, these parameters must be configured to match the BroadWorks settings.

This line rings when Bob is called, so it has Bob’s authentication information.

Configure the name to be displayed on the device for this line.

Step Command Purpose

Step 1

Step 2

Step 3

Step 4

Configure Line Key 2 in Basic Settings page as Shared.

Line Key 2 Key Mode = "Shared Line” ;

Set Register User ID for Account2.

Example: SIP User_ID = "2405552222_2" ;

Enable SIP Authentication for Account2.

Example: Authenticate ID = "joebrown" ;

Authenticate Password = "joeb" ;

Configure display name for Account2.

Example: Account Name = “Joe Brown” ;

Configure the line as “shared” (as opposed to “private”).

The register user ID must correspond with the line/port setting on BroadWorks.

If the Authentication service is configured on BroadWorks, these parameters must be configured to match the BroadWorks settings.

This line rings when Joe is called, so it has Joe’s authentication information.

Configure the name to be displayed on the device for this line.

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4.3.2 Joe’s Phone Configuration

The following steps are used to configure line 1 for Joe’s phone. Thi s line rings whe n Joe is called, so it has Joe’s authentication i nformation.

Step Command Purpose

Step 1

Configure Line Key 1 in Basic Settings page as Shared.

Line Key 1 Key Mode = "Shared Line”;

Configure the line as “shared” (as opposed to “private”).

Step 2

Step 3

Step 4

Set Register User ID for Account1.

Example: SIP User ID = "2405552222_1" ;

Enable SIP Authentication for Account1.

Example: Authenticate ID = "joebrown" ;

Authenticate Password = "joeb" ;

Configure display name for Account1.

Example: Account Name = “Joe Brown” ;

The register user ID must correspond with the line/port setting on BroadWorks.

If the Authentication service is configured on BroadWorks, these parameters must be configured to match the BroadWorks settings.

This line rings when Joe is called, so it has Joe’s authentication information.

Configure the name to be displayed on the device for this line.

The following steps are used to configure line 2 fo r Joe’s phone. This li ne rings when Bob is called, so it has Bob’s authentication information.

Step Command Purpose

Step 1

Step 2

Step 3

Step 4

Configure Line Key 2 in Basic Settings page as Shared.

Line Key 2 Key Mode = "Shared Line” ;

Set Register User ID for Account2.

Example: SIP User ID = "2405551111_2" ;

Enable SIP Authentication for Account2.

Example: Authenticate ID = "bobsmith" ;

Authenticate Password = "bobs" ;

Configure display name for Account2.

Example: Account Name = “Bob Smith” ;

Configure the line as “shared” (as opposed to “private”).

The register user ID must correspond with the line/port setting on BroadWorks.

If the Authentication service is configured on BroadWorks, these parameters must be configured to match the BroadWorks settings.

This line rings when Bob is called, so it has Bob’s authentication information.

Configure the name to be displayed on the device for this line.

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5 Device Management

The BroadWorks Device Management feature provides the capability t o automate generation of device configuration files. This se ction iden tifies the devi ce manageme nt capabilities supported by the Grandstream GXP21xx/GXP14xx/GXV31 xx and the configuration steps required. For Device Management co nfiguration details n ot covered here, refer to the BroadWorks Device Management Configuration Guide [2].

5.1 Device Management Capabilities Supported

The Grandstream GXP21xx/GXP14xx/GXV31xx has completed Device Management interoperability testing with BroadWorks using the BroadWorks Device Management

Interoperability Test Plan [3]. The re

The BroadWorks test plan is composed of packages, eac h covering distin ct interoperability areas. Each package is composed of one or more test items which in turn are composed of one or more test cases. The test plan exe rcises the Device Management interface between the device and Broa dWorks with the i ntent to ensure interoperability.

The Supported column in the following table identifies the Grandstream GXP21xx/GXP14xx/GXV31xx’s support for each of the items covered in the test plan packages, with the following designations:

sults are summarized in the following table.

 Yes Test item is supported.  No Test item is not supported.  NA Test item is not applicable.  NT Test item was not tested.

Caveats or clarifications are identified in the Comments column. Note that DUT in the following table refers to the Device Under Te st, which in this case is

the Grandstream GXP21xx/GXP14xx/GXV31xx.

BroadWorks Device Management Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments HTTP File

Download

HTTPS File Download

HTTP Download Using XSP IP Address

HTTP Download Using XSP FQDN

HTTP Download Using XSP Cluster FQDN

HTTP Download With Double Slash

HTTPS Download Using XSP IP Address

HTTPS Download Using XSP FQDN

Yes

HTTPS Download Using XSP Cluster FQDN

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Yes

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BroadWorks Device Management Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments File Inspection Inspect System Config File NA Config files cannot be

Inspect Device-Specific Config File

Inspect Other Config Files NA Inspect Static Files NA

Device Inspection Inspect SIP Settings Yes

Inspect Line Settings Yes Inspect Service Settings Yes

HTTP File Upload HTTP Upload Using XSP IP

Call Processing Sanity Tests

Address HTTP Upload Using XSP

FQDN HTTP Upload Using XSP

Cluster FQDN Register with Authentication Yes Call Origination Yes Call Termination Yes Remote Restart Yes

retrieved from phone.

Shared Line Origination Yes GXP Models only Shared Line Termination Yes GXP Models only Shared Line Status Yes GXP Models only Busy Lamp Field Yes GXP Models only

5.2 Device Management Configuration

This section identifies the steps requ ired to enable the Grandstream GXP21xx/GXP14xx/GXV31xx for device management. For Device Management configuration details not covered here, refer to the BroadWorks Device Management

Configuration Guide [2].

5.2.1 Configure BroadWorks Tags

Grandstream GXP21xx/GXP14xx/GXV31xx makes use of dynami c tags which may

The be configured by a BroadWorks administrator as either system def ault or device type specific tags. This section identifies the required ta gs.

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5.2.1.1 Create System Default Tags Browse to System

Resources Æ Device Management Tag Sets and select the System

Default tag set. Add the system default tags in t he following table if they do not alread y

exist.

Tag Name Valid Settings Description

%SBC_ADDRESS%

IP address/FQDN

SBC SIP address

Example System Default Tag settings:

Figure 2 System Default Tag Settings

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5.2.1.2 Create Device Type Specific Tags Browse to System

Resources Æ Device Management Tag Sets and select Add to add a new tag set. Configure the tag set name using th e device name Grandst ream GXP GXV Tags. Add the device type specific tags in the following table t o the device tag set.

Note that the Grandstream GXP21xx/GXP14xx/GXV31xx does not currently require device type specific tags, but it is important to create the tag set as a placeholder to enable use of tags in the future.

5.2.2 Configure BroadWorks Device Profile

re are two BroadWorks device profile configuration metho ds described: import a nd

The manual. It is necessary to perform only one of the BroadWorks confi guration methods. The import method is quick and easy. The manua l method walks the administrator through each step.

5.2.2.1 Configuration Method 1: Import This section identifies the steps necessary to ma ke use of the Device Man agement import

feature to configure BroadWorks to add the Grandstream GXP21xx/GXP14xx/GXV3 1xx models as Device Management-enabled device type s.

The import method is available in BroadWo rks Release 17.0 a nd later. For previ ous releases, use the manual configuration method described in the next secti on.

Download the Grandstream GXP21xx-GXP14xx-GXV31xx CPE kit from BroadSoft Xchange at xchange.broadsoft.com

. Extract the DTAF files from the CPE kit. These are

the import files. Repeat the following steps for e ach model you wish to import. Log in to BroadWorks as an administrator. Browse to System

Resources Æ

Identity/Device Profile Types and sele ct Import. Select Browse to find the extracted DTAF

file for the model and select OK to start the import. After the import finishes, the following post-import configuration steps must be completed. Browse to System

Resources Æ Identity/Device Profile Types and perform a search to find the imported Grandstream device p rofile type, (for ex ample, Grandstream GXV 3175). Browse to the Profile page and change the Devi ce Management Device Access FQDN to your XSP or XSP cluster address.

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