Grandstream Networks GXP14XX, GXV31XX User Manual
BroadSoft Partner Configuration Guide
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Grandstream GXV31xx
IP Multimedia Phone
GXP21xx/GXP14xx
Enterprise IP Phone
March 2011
Document Version 1.4
BroadWorks® Guide
Copyright Notice
Copyright© 2011 Grandstream Networks, Inc.
All rights reserved.
Any technical documentation that is made available by Grandstream Netw orks, Inc. is
proprietary and confidential and is considered the copyri ghted work of Grandstream
Networks, Inc.
Trademarks
BroadWorks® and BroadWorks Assistant–Enterp rise™, Broad Works Call Center™,
BroadWorks Communicator™, BroadWorks Receptionist™, and BroadWorks
Deployment Studio™ are trademarks of BroadSoft, Inc.
Microsoft, MSN, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation. Other product names mentioned in thi s document may be trademarks or
registered trademarks of their respective co mpanies and are hereby acknowle dged.
This document is printed in the United States of America.
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Document Revision History
Version Reason for Change
1.1 Introduced document for Grandstream GXP21xx/GXP14xx/GXV31xx in validation with BroadWorks
Release 17.0.
1.2 Edited and published document.
1.3 Added Device Management configuration instructions.
1.4 Edited and published document.
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Table of Contents
1 Overview .......................................................................................................................................... 6
2 Interoperability Status ................................................................................................................... 7
2.1 Verified Versions ........................................................................................................................... 7
2.2 Interface Capabilities Supported .................................................................................................. 7
2.3 Known Issues ............................................................................................................................ 11
3 BroadWorks Configuration......................................................................................................... 12
3.1 BroadWorks Device Profile Configuration ................................................................................ 12
3.2 BroadWorks Configuration Steps ............................................................................................. 13
4 GXP21xx/GXP14xx/GXV31xx Configuration ............................................................................ 14
4.1 System Level Configuration .................................................................................................... .. 15
4.2 Subscriber Level Configuration Parameters ............................................................................ 16
4.3 Shared Call Appearance Configuration .................................................................................... 18
4.3.1 Bob’s Phone Configuration .............................................................................................. 19
4.3.2 Joe’s Phone Configuration ............................................................................................... 20
5 Device Management .................................................................................................................... 21
5.1 Device Management Capabilities Supported........................................................................... 21
5.2 Device Management Configuration .......................................................................................... 22
5.2.1 Configure BroadWorks Tags ........................................................................................... 22
5.2.2 Configure BroadWorks Device Profile ............................................................................. 24
5.2.3 Create Device Profile Instance ........................................................................................ 33
5.2.4 Configure Grandstream GXP21xx/GXP14xx/GXV31xx ................................................ 34
Appendix A: Sample GXP21xx/GXP14xx/GXV31xx Configuration Files ..................................... 37
References ............................................................................................................................................. 45
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Table of Figures
Figure 1 Shared Call Appearance Configuration .................................................................................... 18
Figure 2 System Default Tag Settings ..................................................................................................... 23
Figure 3 Configuration Method 1: Import................................................................................................ 25
Figure 4 Auto Configuration Options Settings ................................................................................. ........ 27
Figure 5 Device Management Options Settings ..................................................................................... 28
Figure 6 Device-Specific File Settings ..................................................................................................... 30
Figure 7 Static File Settings ..................................................................................................................... 33
Figure 8 Identity/Device Profile Add Settings .......................................................................................... 34
Figure 9 GXP21xx/GXP14xx Advanced Settings ................................................................................... 35
Figure 10 GXV31xx Upgrade Settings .................................................................................................... 36
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1 Overview
This document describes the configuration procedures re quired for the Gran dstream
GXP21xx/GXP14xx/GXV31xx phones to be interoperab le with BroadWorks. This
includes the following Grandstream phone models:
GXP2100
GXP2110
GXP2120
GXP1450
GXV3140
GXV3175
The GXP21xx/GXP14xx/GXV31xx phones use the Session Initiation Protocol (SIP) to
communicate with BroadWorks for call control.
This guide describes the specific configu ration items that are important for use of
BroadWorks. It does not describe the purpose and use of all configuration item s on the
GXP21xx/GXP14xx/GXV31xx. For those details, see the GXP21xx/GXP14xx/GXV31xx
User Manual supplied by Grandstream [1].
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2 Interoperability Status
This section provides the known interoperability status of the Grandstream
GXP21xx/GXV3140/GXV3175 with BroadWorks. This includes the version(s) tested,
capabilities supported and known issues.
Interoperability testing validates that the device interfaces properly with BroadWorks via
the SIP interface. Qualitative aspects of the device or device capabilities not affecting the
SIP interface such as display features, performance, and audio qualities are not covered
by interoperability testing. Requests for information and/or issues regarding these aspect s
should be directed to Grandstream.
2.1 Verified Versions
The following table identifies the verified Gr andstream G XP21xx/GXV3140/GXV317 5 and
BroadWorks versions and the month/year the testi ng occurred. If the device ha s
undergone more than one test cycle, version s for each test cy cle are listed, wit h the most
recent listed first.
Compatible Versions in the following table identifies specific G randstrea m versions which
the partner has identified as compatible and should interface properly with BroadWorks.
Generally, maintenance releases of the validated versio n are considere d compatible and
may not be specifically listed here. Contact Grandstream for any questions concerning
maintenance and compatible releases.
NOTE: Interoperability testing is normally performed with the latest generally available (GA)
device firmware/software and the latest GA BroadWorks release and service pack at the time the
testing occurs. If there is a need to use a non-verified mix of BroadWorks and device software
versions, customers can mitigate their risk by self-testing the combination using the BroadWorks
SIP Access Device Interoperability Test Plan [5].
Verified Versions Table
Date
(mm/yyyy)
01/2011 Release 17.0 GXP2120/GXP2110/GXP21
BroadWorks
Release
Grandstream Verified
Version
00/GXP1450: 1.0.1.39
GXV3140: 1.0.7.3
GXV3175: 1.0.1.4
2.2 Interface Capabilities Supported
The Grandstream GXP21xx/GXV3140/GXV3175 has completed interoperability testing
with BroadWorks using the BroadWorks SIP Access Device Interoperability Test Plan [5].
results are summarized in the followin g table.
The
The BroadWorks test plan is composed of packages, eac h covering distin ct
interoperability areas, such as “Basic” call scenarios and “Redundancy” scenarios. Each
package is composed of one or more test item s which in turn are composed of on e or
more test cases. The test plan exercises the SIP interface between the device and
Grandstream Compatible
Versions
Any maintenance release of the
verified versions.
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BroadWorks with the intent to ensure interoperability sufficient to supp ort the BroadWorks
feature set.
The Supported column in the following table identifies the Grandstream
GXP21xx/GXV3140/GXV3175’s support for ea ch of the items cove red in the test pla n
packages, with the following designations:
Yes Test item is supported.
No Test item i s not support ed.
NA Test item is not applicable to the device type.
NT Test item was not tested.
Caveats or clarifications are identified in the Comments column.
Note that DUT in the following table refers to the Device Under Te st which in this case is
the Grandstream phone.
BroadWorks SIP Access Device Interoperability Test Plan Support Table
Test Plan Package Test Plan Package Items Supported Comments
Basic Call Origination Yes
Call Termination Yes
Session Audit Yes
Session Timer Yes
Ringback Yes
Forked Dialog Yes
Early UPDATE No
Early-Session No
181 Call Being Forwarded Yes
Dial Plan Yes
DTMF - Inband Yes
DTMF – RFC 2833 Yes
DTMF – DTMF Relay Yes
Codec Negotiation Yes
Codec Renegotiation Yes
BroadWorks Services Third-Party Call Control – Basic NA
Third-Party Call Control – Advanced Yes
Voice Message Deposit/Retrieval Yes
Message Waiting Indicator Yes
Voice Portal Outcall Yes
Advanced Alerting Yes
Calling Line ID Yes
Connected Line ID Yes
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