Grandstream Networks GXP1105 User Manual 2
Grandstream Networks, Inc.
GXP1100/GXP1105
Small Business IP Phone
GXP1100/GXP1105 USER MANUAL
GXP1100/GXP1105 User Manual
Index
GNU GPL INFORMATION .......................................................................... 5
CHANGE LOG ........................................................................................... 6
FIRMWARE VERSION 1.0.4.23 ............................................................................................................ 6
FIRMWARE VERSION 1.0.4.9 .............................................................................................................. 6
WELCOME ................................................................................................. 7
PRODUCT OVERVIEW .............................................................................. 8
FEATURE HIGHTLIGHTS ..................................................................................................................... 8
GXP1100/GXP1105 TECHNICAL SPECIFICATIONS ........................................................................... 8
INSTALLATION ........................................................................................ 10
EQUIPMENT PACKAGING ................................................................................................................. 10
CONNECTING YOUR PHONE ........................................................................................................... 10
SAFETY COMPLIANCES .................................................................................................................... 11
WARRANTY ......................................................................................................................................... 11
USING THE GXP1100/GXP1105 .............................................................. 12
GETTING FAMILAR WITH THE KEYPAD ........................................................................................... 12
MAKING PHONE CALLS..................................................................................................................... 13
2 CALLS WITH 1 SIP ACCOUNT ................................................................................................. 13
COMPLETING CALLS.................................................................................................................. 13
MAKING CALLS USING IP ADDRESSES ................................................................................... 14
ANSWERING PHONE CALLS ............................................................................................................ 15
RECEIVING CALLS...................................................................................................................... 15
DURING A PHONE CALL .................................................................................................................... 15
CALL WAITING/CALL HOLD ....................................................................................................... 15
MUTE ............................................................................................................................................ 16
CALL TRANSFER ........................................................................................................................ 16
3-WAY CONFERENCING ............................................................................................................ 17
VOICE MESSAGES (MESSAGE WAITING INDICATOR) ........................................................... 19
CALL FEATURES ................................................................................................................................ 19
CONFIGURATION GUIDE ........................................................................ 22
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 2 of 46
CONFIGURATION VIA IVR MENU ...................................................................................................... 22
CONFIGURATION VIA WEB BROWSER ........................................................................................... 23
DEFINITIONS ...................................................................................................................................... 24
STATUS PAGE DEFINITIONS ..................................................................................................... 24
ACCOUNT PAGE DEFINITIONS ................................................................................................. 25
SETTINGS/BASIC SETTINGS PAGE .......................................................................................... 33
SETTINGS/ADVANCED SETTINGS PAGE ................................................................................. 35
NAT SETTINGS ................................................................................................................................... 39
CLICK-TO-DIAL ................................................................................................................................... 40
UPGRADING AND PROVISIONING ........................................................ 42
UPGRADE VIA IVR MENU .................................................................................................................. 42
UPGRAGE VIA WEB GUI .................................................................................................................... 42
NO LOCAL TFTP/HTTP SERVERS .................................................................................................... 43
CONFIGURATION FILE DOWNLOAD ................................................................................................ 44
RESTORE FACTORY DEFAULT SETTINGS ........................................... 45
EXPERIENCING THE GXP1100/GXP1105 .............................................. 46
Table of Tables
GXP1100/GXP1105 User Manual
Table 1: GXP1100/GXP1105 TECHNICAL SPECIFICATIONS ..................................................................... 8
Table 2: GXP1100/GXP1105 EQUIPMENT PACKAGING .......................................................................... 10
Table 3: GXP1100/GXP1105 CONNECTORS ............................................................................................ 10
Table 4: GXP1100/GXP1105 KEYPAD DEFINITIONS ............................................................................... 12
Table 5: CALL FEATURES .......................................................................................................................... 19
Table 6: GXP1100/GXP1105 IVR MENU .................................................................................................... 22
Ta b le of Figures
GXP1100/GXP1105 User Manual
Figure 1: GXP1100/GXP1105 Ports ............................................................................................................ 10
Figure 2: GXP1100/GXP1105 Multi Purpose Key - 3 way Conference ...................................................... 17
Figure 3: Click-to-Dial .................................................................................................................................. 40
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 3 of 46
GUI Interface Examples
GXP1100/GXP1105 User Manual
http://www.grandstream.com/products/gxp_series/general/documents/gxp110x_gui.zip
1. Screenshot of Configurat ion Login Pa ge
2. Screenshot of Status Page
3. Screenshot of Basic Setting Config urati on Pa ge
4. Screenshot of Advanced User Configuration Page
5. Screenshot of SIP Account Configuration Page
6. Screenshot of Saved Configuration Changes Page
7. Screenshot of Reboot Page
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 4 of 46
GNU GPL INFORMATION
GXP1100/GXP1105 firmware contains third-party software licensed under the GNU General Public
License (GPL). Gran dstream uses software under th e specific terms of the GPL. Please see t he GNU
General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 5 of 46
CHANGE LOG
This section docum ents signif icant chan ges from previous versio ns of GX P1100/GXP1105 user manuals.
Only major new features or major document updates are listed here. Minor updates for corrections or
editing are not documented here.
FIRMWARE VERSION 1.0.4.23
• Updated generic config file cfg.xml information. [CONFIGURATION FILE DOWNLOAD]
• Added "Use Privac y Heade r" and "Us e P-Preferred-Identity Header" options in web GUI. [ ACCOUNT
PAGE DEFINITIONS]
• Added NAT Settings information. [NAT SETTINGS]
• Added Click-to-Dial feature. [CLICK-TO-DIAL]
FIRMWARE VERSION 1.0.4.9
• Added instructions for connecting the phone. [CONNECTING YOUR PHONE]
• Added Multi Purpose Key options VMsg, Transfer, Intercom. [SETTINGS/BASIC SETTINGS PAGE]
• Added IPv6 configuration options. [SETTINGS/BASIC SETTINGS PAGE]
• Added Matching Incoming Caller ID function in Account Setting. [ACCOUNT PAGE DEFINITIONS]
• Added GNU GPL information. [GNU GPL INFORMATION]
• Added Change Log for this user manual. [CHANGE LOG]
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 6 of 46
WELCOME
Thank you for purchasing Grandstream GXP1100/GXP1105 Small Business IP Phone.
GXP1100/GXP1105 is a n ext generation small business IP phone that f eatures up to 2 calls with 1 SIP
account, 4 programmable keys, single network port, integrated PoE (GXP1105 only). The
GXP1100/GXP1105 delivers superior HD audio quality, leading edge telephony features, automated
provisioning for e as y de plo yme nt, ad va nc ed s ecur ity protection for privacy, and broad interoperability with
most 3rd party SIP devices and leading SIP/N GN/IMS pl atforms . It is a perf ect choice f or sm all business ,
lobby , and hotel applications looking for a high quality, basic IP phone with attractive cost.
Caution:
Changes or modifications to this product not expres sly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power ad aptor with the G XP1100 as it may cause damage to the pr oducts
and void the manufacturer warranty.
This document is s ubject to change without no tice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transm ittal of the entire or an y part, in any form or b y any means, electronic or print, f or
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 7 of 46
PRODUCT OVERVIEW
Protocols and
, HTTP/HTTPS, ARP, ICMP, DNS (A
hook auto dial,
sess based
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
FEATURE HIGHTLIGHTS
• Single SIP Account, up to 2 calls, 4 programmable keys
• HD handset with support for wideband audio
• Single 10/100Mbps network port, integrated PoE (GXP1105 only)
• 7 dedicated function keys for Hold, Flash/Call Waiting, Transfer, Message, Mute, Volume, Send/Redial
• Automated provisioni ng using TR-069 or AES encrypted XML c onfiguration file, SRTP and TLS for
advanced security and privacy protection, LLDP, IPv6
GXP1100/GXP1105 TECHNICAL SPECIFICATIONS
Table 1: GXP1100/GXP1105 TECHNICAL SPECIFICATIONS
SIP RFC3261, TCP/IP/UDP, RTP/RTCP
Standards
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, TR-069,
802.1x, LLDP, IPv6, TLS, SRTP
Network Interfaces
Graphic Display
Feature Keys
Voice Codec
Te leph ony Fe atures
HD Audio
Headset Jack
Base Stand
Wall Mountable
QoS
Security
Single 10/100Mbps port, integrated PoE (GXP1105 only)
N/A
4 programmable k eys, 7 d edicated f unction k eys for HOLD, FLASH, TRANSFER,
MUTE, VOLUME, SEND/REDIAL and MESSAGE (with LED indicator)
Support for G.723.1, G.729A/B, G.711u/a, G.726-32, G.722 (wide-band), iLBC,
in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Hold, transfer, forward, 3-way conference, call waiting, off-
click-to-dial, flexible dial plan, personalized music ringtones, server redundancy
and fail-over
Yes, HD handset with support for wideband audio
N/A
Yes, 1 angle position available
Yes
Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
User and administrator level passwords, MD5 and MD5-
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, 802.1x media
access control
Multi-language
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 8 of 46
Upgrade and
Provisioning
069 or
Temperature and
Power and Green
Energy Efficiency
Physical
Operating
Humidity
Simplified Chinese, traditional Chinese, Korean, Japanes e, and etc supported in
web configuration interface
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TRAES encrypted XML configuration file
Universal power adapter:
Input: 100-240VAC 50-60Hz; Output: 5VDC, 800mA
Integrated Power-over-Ethernet (802.3af, GXP1105 only)
Typical power consumption under 1W (power adapter) or under 1.5W (PoE)
Unit dimension: 201mm (W) x 154mm (H) x 78mm (D)
Unit weight: 0.6kg
Package weight: 1.0kg
32-104 oF / 0-40 oC, 10-90% (non-condensing)
Package Content
Compliance
GXP1100/GXP1105 phone, handset with cord, base stand, universal power supply,
network cable, quick start guide
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN60950-1; AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS;
UL 60950 (power adapter)
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 9 of 46
EQUIPMENT PACKAGING
INSTALLATION
Table 2: GXP1100/GXP1105 EQUIPMENT PACKAGING
Main Case
Handset
Phone Cord
Power Adaptor
Ethernet Cable
Phone Sta n d
Quick Start Guide
CONNECTING YOUR PHONE
Yes (1)
Yes (1)
Yes (1)
Yes (1)
Yes (1)
Yes (1)
Yes (1)
Figure 1: GXP1100/GXP1105 Ports
Table 3: GXP1100/GXP1105 CONNECTORS
Handset Port
LAN Port
Power Jack
RJ9 handset connector port
10/100Mbps RJ-45 port connecting to Ethernet, integrated PoE (GX P1105 only)
5V DC Power connector port
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 10 of 46
To set up the GXP1100/GXP1105, follow the steps below:
1. Attach the phone stand to the back of the phone where there is a slot for the phone stand;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the pho ne to the RJ-45 sock et of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
4. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used on GXP1105 in step 3, this step could be skipped;
5. The LED on the up right corner will light up in red during the booting up/provisioning/upgrading
process. Before continuing, please wait for the LED turn off;
6. Pick up the handset a nd the dial tone will be heard. Press *** to use the IVR menu and e nter menu
options to hear the c orr es p ond ing voic e prompt. For example, dial 02 in the I VR menu will hear the IP
address. You can further configure the phone us ing th e web GU I by entering GXP1100/GXP1105's IP
address.
SAFETY COMPLIANCES
The GXP1100/GXP1105 phone complies with FCC/CE and various safety standards. The
GXP1100/GXP1105 power adap ter is compliant with the UL st andard. Use the universa l power adapter
provided with the GXP1100/GXP1105 package only. The manufacturer’s warranty does not cover
damages to the phone caused by unsupported power adapter s .
WARRANTY
If the GXP1100/GXP1105 phon e was purchased from a r eseller, please contact the c ompany where the
phone was purchased for replacement, repair or refund. If the phone was purchased directly from
Grandstream, contac t the Grandstream Sales a nd Service Representative f or a RMA (Return Materials
Authorization) num ber bef ore the prod uct is returned. Grandstream reserves the right to remedy warranty
policy without prior notificati on.
Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage
the phone. This type of damage is not covered under warranty.
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 11 of 46
USING THE GXP1100/GXP1105
GETTING FAMILAR WITH THE KEYPAD
The following table describes the buttons used on the GXP1100/GXP1105 keypad.
Table 4: GXP1100/GXP1105 KEYPAD DEFINITIONS
Hold. Place active call on hold, or resume the call on hold.
Flash. Flash key can be used for multiple purposes.
• Call waiting. Bring up a new line; or answer the second incoming call.
• 3-way Conference. Establish 3-way conference when FLASH ke y is configured
as CONF. Before using the Flash key for 3-way conference, "Enable Flash key as
CONF" option has to be set to "Yes" under web GUI->Advanced Settings.
Transfer. Transfer an active call to another number.
Message. Retrieve voicemail messages.
Programmable hard key. It can be configured for m ultiple purposes: Speed dial,
Dial DTMF, VMsg, Call Return, 3-way Conference, Transfer, Intercom.
Mute. Press to mute/unmute an active call.
Send. It can be used as Send or Redial.
• Send. Enter the digits and then press Send to dial out the number.
• Redial. Redial wh en there is a previously dialed call.
Volume. Press "-" or "+" to adjust the volume.
0 - 9, *, #
Standard p h o n e keypad.
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 12 of 46
MAKING PHONE CALLS
2 CALLS WITH 1 SIP ACCOUNT
GXP1100/GXP110 5 can support up to t wo lines “virtually” mapped to one SIP account. B y picking up the
handset, the GXP1100/GXP1105 will be in off hook s tate and the dial tone will be heard. To make a call,
dial out the number with the current line.
During the call, users can press the FL ASH ke y to hold the cur rent call and make/ans wer anoth er call. If
they are 2 calls established, users can switch the two lines by pressing the FLASH key.
COMPLETING CALLS
The GXP1100/GXP1105 allows you to make phone calls after picking up the handset. There are four ways
to complete calls.
• Dial. Enter the number and send out.
Take handset off hook. You shall hear dial tone from the handset;
Enter the number ;
Press SEND key or # to dial out.
• Redial. Redial the last dialed number.
Take handset off hook. You shall hear dial tone from the handset;
Press SEND key.
• Speed Dial. Dial the number configured as Speed Dial on Multi Purpose Key.
Go to GXP1100/GXP1105 Web GUI->Basic Settings, configure the Multi-Purpose Key's Key Mo de
as Speed Dial. Enter the Name and User ID (the number to be dialed o ut) for the Multi-Purpose
Key. Click on "Update" at the bottom of the Web GUI page;
Take handset off hook. You shall hear dial tone from the handset;
Press the configured Speed Dial key.
• Call Return. Dial the last answered call.
Go to GXP1100/GXP1105 Web GUI->Basic Settings, configure the Multi Purpose Key's Key Mode
as Call Return. No Name or User ID has to be set on the Multi Purpose Key for Call Return;
Take handset off hook. You shall hear dial tone from the handset;
Press the configured Call Return key to dial out.
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 13 of 46
Note:
• After entering the number, the phone waits for the No Key Entry Timeout (Default timeout is 4 seconds,
configurable via Web GUI) before dialing out. Press SEND or # key to override the No Key Entry
Timeout;
• If digits have been entered after handset is off hook, the SEND k ey will works as SEND instead of
REDIAL;
• By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as
Dial Key" to "No" from Web GUI->Account page.
MAKING CALLS USING IP ADDRESSES
Direct I P Call allo ws two ph ones to talk to e ach ot her in an ad-h oc f ashion w ithou t a SI P proxy. VoIP calls
can be made between two phones if:
• Both phones have public IP addresses; or
• Both phones are on the same LAN/VPN using private or public IP addresses; or
• Both phones can be conn ected throu gh a router us ing pub lic or privat e IP addresses (with necess ary
port forwarding or DMZ).
To make a direct IP call, please follow the steps below:
• Take handset off hook. You shall hear dial tone from the handset;
• Press *** to enter the GXP1100/GXP1105 IVR menu;
• Enter 47 for Direct IP Call. After hearing "Direct IP Calling", the dial tone will be heard again;
• Enter the target IP address to dial (Please see example below).
For example:
If the target IP address is 1 92.168.1 .60 and the p ort is 50 62 (i.e., 192.16 8.1. 60:5 062), in put th e f ollowin g:
192*168*1*60#5062. The * key represents the dot (.), the # key represents colon (:). Wait for about 4
seconds and the phone will initiate the call.
Quick IP Call Mode:
The GXP1100/GXP1105 also supports Quick IP Call mode. This enables the phone to make direct IP calls
using only the last f ew digits (last octet) of the target phone's IP address. This is possible only if both
phones are under the s ame LAN/ VPN. This sim ulates a PBX function using the CMSA/CD witho ut a SIP
server. Controlled static IP usage is recommended.
FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 14 of 46
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