Grandstream Networks GXP1100, GXP1105 User Manual
Grandstream Networks, Inc.
GXP1100/1105 Small Business IP Phone
TABLE OF CONTENTS
GXP1100/1105 USER MANUAL
WELCOME ............................................................................ ........................................... .......................................... 3
INSTALLATION......................................................................................................................................................... 4
EQUIPMENT PACKAGING ........................................................................................................................ ..................... 4
CONNECTING YOUR PHONE ............................................................................................................ .................. .......... 4
SAFETY COMPLIANCES ................................................................................................................................................ 4
WARRANTY ................................................................................................................................................................. 4
PRODUCT OVERVIEW ............................................................................................................................................ 5
USING THE GXP1100/1105 ........................................................................... ....... ..................................................... 8
GETTING FAMILIAR WITH THE KEYPAD ........................................................... ............................................................ 8
MAKING PHONE CALLS ............................................................................................................................................... 8
ANSWERING PHONE CALLS ........................................................................................................................... ............ 10
PHONE FUNCTIONS DURING A PHONE CALL .......................................................................................... ............. ...... 10
CALL FEATURES ........................................................................................................................................................ 11
CON F I G U R A T I O N G U I D E ................................................................................................ ...................................... 12
CONFIGURATION VIA IVR MENU .............................................................................................................................. 12
CONFIGURATION VIA WEB BROWSER ......................................................................... ............................................. 13
SAVING THE CONFIGURATION CHANGES ................................................................................................................... 26
REBOOTING THE PHONE REMOTELY ......................................................................................... ................................ 26
SOFTWARE UPGRADE & CUSTOMIZATION .................................................................................................. 27
FIRMWARE UPGRADE THROUGH TFTP/HTTP ...................... .................................................................................... 27
CONFIGURATION FILE DOWNLOAD ........................................................................................................................... 28
RESTORE FACTORY DEFAULT SETTING ....................................................................................................... 29
TABLE OF TABLES
GXP1100/1105 USER MANUAL
Table 1: Equipment Packaging ....................................................................................................... 4
Table 2: GXP1100/1105 Connectors ......................................... ..................................................... 4
Table 3: GXP1100/1105 Feature Guide ......................................................................................... 5
Table 4: GXP1100/1105 Key Features in a Glance ..................................................... ................... 5
Table 5: GXP1100/1105 Hardware Specifications ........................................... .............................. 5
Table 6: GXP1100/1105 Technical Specifications .......................................................................... 6
Table 7: GXP1100/1105 Keypad Buttons ....................................................................................... 7
Table 8: GXP1100/1105 Call Features ......................................................................................... 11
Table 9: GXP1100/1105 IVR Menu Definitions ............................................................................ 12
Table 10: Device Configuration - Status ....................................................................................... 14
Table 11: Device Configuration - Settings/Basic Settings ............................................................ 14
Table 12: Device Configuration - Settings/Advanced Settings ................. .................................... 15
Table 13: SIP Account Settings .................................................................................................... 20
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 1 of 29
Firmware version 1.0.1.80 Last Updated: 07/2011
GUI INTERFACE EXAMPLES
GXP1100/1105 USER MANUAL
http://www.grandstream.com/products/gxp_series/general/documents/gxp21xx_gui.zip
1. Screenshot of Configuration Login Page
2. Screenshot of Status Page
3. Screenshot of Basic Setting Configuration Page
4. Screenshot of Advanced User Configuration Page
5. Screenshot of SIP Account Configuration Page
6. Screenshot of Saved Configuration Changes Page
7. Screenshot of Reboot Page
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Firmware version: 1.0.1.80 Last Updated: 07/2011
Welcome
GXP1100/1105 is a next generation small business IP phone tha t features up to 2 call appearances with
1 SIP account, 4 programmable keys, single network port, integrated PoE (GXP1105 only). The
GXP1100/1105 delivers superior HD audio quality, leading edge telephony features, automated
provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with
most 3rd party SIP devices and leading SIP/NGN/IMS platforms. It is a perfect choice for small business,
lobby, and hotel applications looking for a high quality, basic IP phone with attractive cost.
Caution: Changes or modifications to this pro duct not expressly approv ed by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
Warning: Please do not use a different power adaptor with the GXP1100/1105 as it may cause damage
to the products and void the manufacturer warranty.
Note:
• This document is subject to change without notice.
• Reproduction or transmittal of the entire or any part, in an y form or by any means, electronic or pr int,
for any purpose without the express written permission is not permitted.
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Firmware version: 1.0.1.80 Last Updated: 07/2011
Installation
EQUIPMENT PACKAGING
Table 1: Equipment Packaging
Main Case
Handset
Phone Cord
Power Adaptor
Ethernet Cable
Base Stand
Quick Start Guide
GXP1100/1105
Yes
Yes
Yes
Yes (GXP1100 only)
Yes
Yes
Yes
CONNECTING YOUR PHONE
The connectors of the GXP1100/1105 are located on the bottom of the device.
Table 2: GXP1100/1105 Connectors
LAN
Power Jack
Handset Jack
10/100Mbps RJ-45 port for LAN (uplink) connection, integrated PoE (GXP1105 only)
5V DC power port; UL Certified
RJ9
S
AFETY COMPLIANCES
The GXP1100/1105 phone complies with FCC/CE and various safety standards. The GXP1100 /1105 power
adaptor is compliant with the UL standard. Please use the universal power adaptor provided with the
GXP1100/1105 package only. The manufacturer’s warranty does not cover damages to the phone caused by
unsupported power adaptors.
ARRANTY
W
If you purchased your GXP1100/1105 from a reseller, please contact the company where you purchased
your phone for replacement, repair or refund. If you purchased the product directly from Grandstream,
contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization)
number before you return the product. Grandstream reserves the right to remedy warranty policy without
prior notification.
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Product Overview
Table 3: GXP1100/1105 Feature Guide
Features GXP1100/1105
LCD Display
Number of Lines
Programmable Keys
Extension Module
Table 4: GXP1100/1105 Key Features in a Glance
Features Benefits
Open Standards
Compatibility
Superb Audio Quality
Network Interfaces
Feature Rich
Advanced Features
Advanced Functionality
N/A
1
4
N/A
SIP RFC3261, TCP/IP/UDP, RTP, HTTP/HTTPS, ARP/RARP, ICMP,
DNS (A record, SRV and NAPTR), DHCP (both client and server),
PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, SIP over TLS, 802.1x,
TR-069
Advanced Digital Signal Processing (DSP), Silence Suppression, VAD,
CNG, AGC
Single 10/100 Mbps Ethernet port, integrated PoE (GXP1105 only)
Traditional voice features including call waiting, hold, transfer, forward,
block, off-hook auto-dial, click to dial, flexible dial plan and etc
2 call appearance with 1 SIP account, 4 programmable hard keys, 7
dedicated function keys for HOLD, FLASH, TRANSFER, MUTE,
VOLUME, REDIAL and MESSAGE (with LED indicator)
Customized downloadable ring-tones, SRTP, SIP over TLS, multi-
language support, wall mountable, AES encryption and etc
Table 5: GXP1100/1105 Hardware Specifications
GXP1100/1105
LAN Interface
10/100 Mbps Full/Half Duplex Ethernet port with auto detection
Integrated PoE (GXP1105 only)
Graphic LCD Display
Expansion Module
Call Appearance
Universal Switching
Power Adaptor
Dimension
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N/A
N/A
2 call appearance via FLASH key
Input: 100-240VAC 50-60 Hz
Output: +5VDC, 800mA, 4.0 W, UL certified
201mm (W) x 154mm (L) x 78mm (D)
Weight
Unit weight: 0.6KG
Package weight: 1.0KG (GXP1100), 0.9KG (GXP1105)
Temperature
Humidity
Compliance
32 -104
10% - 90% (non-condensing)
FCC Part 15 (CFR 47) Class B
°
F/ 0 - 40°C
EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1
AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS
UL 60950 (power adapter)
Table 6: GXP1100/1105 Technical Specifications
Lines
2 call appearance with 1 SIP account
Protocol Support Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP, SRTP by SDES, HTTP,
ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, SIMPLE/PRESENCE
protocols, TR-069, 802 .1x
Feature Keys
HOLD, FLASH, TRANSFER, MUTE, VOLUME, REDIAL and MESSAGE
(with LED indicator), 4 Programmable Hard Keys
Device Management NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed
devices including behind firewall/NAT
Auto/manual provisioning system, Web GUI Interface
Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (ToS,
DiffServ, MPLS)
Audio Features
Full-duplex hands-free speakerphone
Advanced Digital Signal Processing (DSP)
Dynamic negotiation of codec and voice payload length
Support for G.723,1 (5.3/6.3K), G.729A/B, G.711 a/µ-law, G.726-32,
G.722 (wide-band), and iLBC codecs
In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Silence Suppression, VAD (voice activity detection), CNG (comfort noise
generation), ANG (automatic gain control)
Acoustic Echo Cancellation (AEC) with Acoustic Gain Control (AGC) for
speakerphone mode, Support side tone
Adaptive jitter buffer control (patent-pending) and packet delay and loss
concealment
HD audio handset with HD wideband audio codecs for excellent double-
talk performance
Telephony Features Web interface (GUI), support for anonymous call using privacy header,
MLS (multi language support)
Voicemail indicator, downloadable custom ring-tones, call hold, call
transfer (attended/blind), call for ward, call waiting, mute, redial, caller ID
display or block and volume control
Dial plan prefix, dial-plan support, off-hook auto dial and speed dial
Network and Provisioning Via Keypad IVR, Web browser, or secure (AES encrypted) central
configuration file, manual or dynamic host configuration protocol (DHCP)
network setup
Support NAT traversal using IETF STUN and Symmetric RTP
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Firmware version: 1.0.1.80 Last Updated: 07/2011
Firmware
Upgrades
Support for IEEE 802.1p/Q tagging (VLAN), Layer 3 QoS
Support firmware upgrade via TFTP or HTTP
Support for Authenticating configuration file before accepting changes
User specific URL for configuration file and firmware files
Mass provisioning using TR-069 or encrypted XML configuration file
Advanced Server Features Message waiting indication, support DNS SRV Look up and SIP Server
Fail Over, Support customizable idle screen via downloading XML by
HTTP/TFTP
Security User and administrator leve l pas swords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x
media access control
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Firmware version: 1.0.1.80 Last Updated: 07/2011
Using the GXP1100/1105
G
ETTING FAMILIAR WITH THE KEYPAD
Table 7: GXP1100/1105 Keypad Buttons
Key Button Key Button Definitions
0 - 9, *, #
M
AKING PHONE CALLS
Place active call on hold
Call waiting: bring up a new line or answer the second incoming call
Transfer an active call to another number
Enter to retrieve voice mails or other messages
Programmable hard key. It can be used for Multiple Purpose Key: Speed dial, Dial DTMF
or Call Return
Mute an active call
Dial out the number and can be used as SEND or REDIAL
Adjust volume by pressing “– “or “+”
Standard phone keypad; press # key to send call; press *** key to for IVR functions
2 Call Appearance with 1 SIP Account
GXP1100/1105 can support up to two lines “virtually” mapped to a SIP account. By picking up the handset,
the GXP1100/1105 will be in off-hook state and the dial tone will be heard. To make a call, dial out the
number with the current line. During the call, users can press the FLASH button to hold the curr ent call and
make/answer another call. Users can switch the two lines by pressing the FLASH button.
Completing Calls
The GXP1100/1105 allows you to make phone calls by picking up the handset. There are four ways to
complete calls.
1. D
IAL
: To make a phone call.
• Take handset off hook
• The line will have a dial tone
• Enter the phone number
• Press “#” or SEND button to send
2. R
EDIAL
: To redial the last dialed phone number.
• Take handset off-hook
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 8 of 29
Firmware version: 1.0.1.80 Last Updated: 07/2011
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