Grandstream Networks GXP1100, GXP1105 User Manual

Download

Page 1

Grandstream Networks, Inc.

GXP1100/1105 Small Business IP Phone

Page 2

TABLE OF CONTENTS

GXP1100/1105 USER MANUAL

WELCOME ............................................................................ ........................................... .......................................... 3

INSTALLATION......................................................................................................................................................... 4

EQUIPMENT PACKAGING ........................................................................................................................ ..................... 4

CONNECTING YOUR PHONE ............................................................................................................ .................. .......... 4

SAFETY COMPLIANCES ................................................................................................................................................ 4

WARRANTY ................................................................................................................................................................. 4

PRODUCT OVERVIEW ............................................................................................................................................ 5

USING THE GXP1100/1105 ........................................................................... ....... ..................................................... 8

GETTING FAMILIAR WITH THE KEYPAD ........................................................... ............................................................ 8

MAKING PHONE CALLS ............................................................................................................................................... 8

ANSWERING PHONE CALLS ........................................................................................................................... ............ 10

PHONE FUNCTIONS DURING A PHONE CALL .......................................................................................... ............. ...... 10

CALL FEATURES ........................................................................................................................................................ 11

CON F I G U R A T I O N G U I D E ................................................................................................ ...................................... 12

CONFIGURATION VIA IVR MENU .............................................................................................................................. 12

CONFIGURATION VIA WEB BROWSER ......................................................................... ............................................. 13

SAVING THE CONFIGURATION CHANGES ................................................................................................................... 26

REBOOTING THE PHONE REMOTELY ......................................................................................... ................................ 26



SOFTWARE UPGRADE & CUSTOMIZATION .................................................................................................. 27

FIRMWARE UPGRADE THROUGH TFTP/HTTP ...................... .................................................................................... 27

CONFIGURATION FILE DOWNLOAD ........................................................................................................................... 28

RESTORE FACTORY DEFAULT SETTING ....................................................................................................... 29

TABLE OF TABLES

GXP1100/1105 USER MANUAL

Table 1: Equipment Packaging ....................................................................................................... 4



Table 2: GXP1100/1105 Connectors ......................................... ..................................................... 4

Table 3: GXP1100/1105 Feature Guide ......................................................................................... 5

Table 4: GXP1100/1105 Key Features in a Glance ..................................................... ................... 5

Table 5: GXP1100/1105 Hardware Specifications ........................................... .............................. 5

Table 6: GXP1100/1105 Technical Specifications .......................................................................... 6

Table 7: GXP1100/1105 Keypad Buttons ....................................................................................... 7

Table 8: GXP1100/1105 Call Features ......................................................................................... 11

Table 9: GXP1100/1105 IVR Menu Definitions ............................................................................ 12

Table 10: Device Configuration - Status ....................................................................................... 14

Table 11: Device Configuration - Settings/Basic Settings ............................................................ 14

Table 12: Device Configuration - Settings/Advanced Settings ................. .................................... 15

Table 13: SIP Account Settings .................................................................................................... 20

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 1 of 29

Firmware version 1.0.1.80 Last Updated: 07/2011

Page 3

GUI INTERFACE EXAMPLES

GXP1100/1105 USER MANUAL

http://www.grandstream.com/products/gxp_series/general/documents/gxp21xx_gui.zip

1. Screenshot of Configuration Login Page

2. Screenshot of Status Page

3. Screenshot of Basic Setting Configuration Page

4. Screenshot of Advanced User Configuration Page

5. Screenshot of SIP Account Configuration Page

6. Screenshot of Saved Configuration Changes Page

7. Screenshot of Reboot Page

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 2 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 4

Welcome

GXP1100/1105 is a next generation small business IP phone tha t features up to 2 call appearances with 1 SIP account, 4 programmable keys, single network port, integrated PoE (GXP1105 only). The GXP1100/1105 delivers superior HD audio quality, leading edge telephony features, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. It is a perfect choice for small business, lobby, and hotel applications looking for a high quality, basic IP phone with attractive cost.

Caution: Changes or modifications to this pro duct not expressly approv ed by Grandstream, or operation

of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Warning: Please do not use a different power adaptor with the GXP1100/1105 as it may cause damage

to the products and void the manufacturer warranty.

Note:

• This document is subject to change without notice.

• Reproduction or transmittal of the entire or any part, in an y form or by any means, electronic or pr int,

for any purpose without the express written permission is not permitted.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 3 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 5

Installation

EQUIPMENT PACKAGING

Table 1: Equipment Packaging

Main Case Handset Phone Cord Power Adaptor Ethernet Cable Base Stand Quick Start Guide

GXP1100/1105

Yes Yes Yes

Yes (GXP1100 only)

Yes Yes Yes

CONNECTING YOUR PHONE

The connectors of the GXP1100/1105 are located on the bottom of the device.

Table 2: GXP1100/1105 Connectors

LAN Power Jack Handset Jack

10/100Mbps RJ-45 port for LAN (uplink) connection, integrated PoE (GXP1105 only) 5V DC power port; UL Certified RJ9

AFETY COMPLIANCES

The GXP1100/1105 phone complies with FCC/CE and various safety standards. The GXP1100 /1105 power adaptor is compliant with the UL standard. Please use the universal power adaptor provided with the GXP1100/1105 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.

ARRANTY

If you purchased your GXP1100/1105 from a reseller, please contact the company where you purchased your phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 4 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 6

Product Overview

Table 3: GXP1100/1105 Feature Guide

Features GXP1100/1105

LCD Display Number of Lines Programmable Keys Extension Module

Table 4: GXP1100/1105 Key Features in a Glance

Features Benefits

Open Standards Compatibility

Superb Audio Quality

Network Interfaces Feature Rich

Advanced Features

Advanced Functionality

N/A 1 4 N/A

SIP RFC3261, TCP/IP/UDP, RTP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record, SRV and NAPTR), DHCP (both client and server), PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, SIP over TLS, 802.1x, TR-069

Advanced Digital Signal Processing (DSP), Silence Suppression, VAD, CNG, AGC

Single 10/100 Mbps Ethernet port, integrated PoE (GXP1105 only) Traditional voice features including call waiting, hold, transfer, forward,

block, off-hook auto-dial, click to dial, flexible dial plan and etc 2 call appearance with 1 SIP account, 4 programmable hard keys, 7

dedicated function keys for HOLD, FLASH, TRANSFER, MUTE, VOLUME, REDIAL and MESSAGE (with LED indicator)

Customized downloadable ring-tones, SRTP, SIP over TLS, multi- language support, wall mountable, AES encryption and etc

Table 5: GXP1100/1105 Hardware Specifications

GXP1100/1105 LAN Interface

10/100 Mbps Full/Half Duplex Ethernet port with auto detection Integrated PoE (GXP1105 only)

Graphic LCD Display Expansion Module Call Appearance Universal Switching Power Adaptor Dimension

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 5 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

N/A

N/A 2 call appearance via FLASH key Input: 100-240VAC 50-60 Hz Output: +5VDC, 800mA, 4.0 W, UL certified 201mm (W) x 154mm (L) x 78mm (D)

Page 7

Weight

Unit weight: 0.6KG Package weight: 1.0KG (GXP1100), 0.9KG (GXP1105)

Temperature Humidity Compliance

32 -104 10% - 90% (non-condensing) FCC Part 15 (CFR 47) Class B

F/ 0 - 40°C

EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1 AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS UL 60950 (power adapter)

Table 6: GXP1100/1105 Technical Specifications

Lines

2 call appearance with 1 SIP account

Protocol Support Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP, SRTP by SDES, HTTP,

ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, SIMPLE/PRESENCE protocols, TR-069, 802 .1x

Feature Keys

HOLD, FLASH, TRANSFER, MUTE, VOLUME, REDIAL and MESSAGE (with LED indicator), 4 Programmable Hard Keys

Device Management NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed

devices including behind firewall/NAT Auto/manual provisioning system, Web GUI Interface Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)

Audio Features

Full-duplex hands-free speakerphone Advanced Digital Signal Processing (DSP) Dynamic negotiation of codec and voice payload length

Support for G.723,1 (5.3/6.3K), G.729A/B, G.711 a/µ-law, G.726-32,

G.722 (wide-band), and iLBC codecs In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)

Silence Suppression, VAD (voice activity detection), CNG (comfort noise

generation), ANG (automatic gain control)

Acoustic Echo Cancellation (AEC) with Acoustic Gain Control (AGC) for

speakerphone mode, Support side tone

Adaptive jitter buffer control (patent-pending) and packet delay and loss

concealment HD audio handset with HD wideband audio codecs for excellent double-

talk performance

Telephony Features Web interface (GUI), support for anonymous call using privacy header,

MLS (multi language support)

Voicemail indicator, downloadable custom ring-tones, call hold, call

transfer (attended/blind), call for ward, call waiting, mute, redial, caller ID display or block and volume control

Dial plan prefix, dial-plan support, off-hook auto dial and speed dial

Network and Provisioning Via Keypad IVR, Web browser, or secure (AES encrypted) central

configuration file, manual or dynamic host configuration protocol (DHCP) network setup

Support NAT traversal using IETF STUN and Symmetric RTP

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 6 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 8

Firmware Upgrades

Support for IEEE 802.1p/Q tagging (VLAN), Layer 3 QoS Support firmware upgrade via TFTP or HTTP

Support for Authenticating configuration file before accepting changes User specific URL for configuration file and firmware files Mass provisioning using TR-069 or encrypted XML configuration file

Advanced Server Features Message waiting indication, support DNS SRV Look up and SIP Server

Fail Over, Support customizable idle screen via downloading XML by HTTP/TFTP

Security User and administrator leve l pas swords, MD5 and MD5-sess based

authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 7 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 9

Using the GXP1100/1105

ETTING FAMILIAR WITH THE KEYPAD

Table 7: GXP1100/1105 Keypad Buttons

Key Button Key Button Definitions

0 - 9, *, #

AKING PHONE CALLS

Place active call on hold

Call waiting: bring up a new line or answer the second incoming call

Transfer an active call to another number

Enter to retrieve voice mails or other messages

Programmable hard key. It can be used for Multiple Purpose Key: Speed dial, Dial DTMF or Call Return

Mute an active call

Dial out the number and can be used as SEND or REDIAL

Adjust volume by pressing “– “or “+”

Standard phone keypad; press # key to send call; press *** key to for IVR functions

2 Call Appearance with 1 SIP Account

GXP1100/1105 can support up to two lines “virtually” mapped to a SIP account. By picking up the handset, the GXP1100/1105 will be in off-hook state and the dial tone will be heard. To make a call, dial out the number with the current line. During the call, users can press the FLASH button to hold the curr ent call and make/answer another call. Users can switch the two lines by pressing the FLASH button.

Completing Calls

The GXP1100/1105 allows you to make phone calls by picking up the handset. There are four ways to complete calls.

1. D

IAL

: To make a phone call.

• Take handset off hook

• The line will have a dial tone

• Enter the phone number

• Press “#” or SEND button to send

2. R

EDIAL

: To redial the last dialed phone number.

• Take handset off-hook

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 8 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 10

• Press the SEND key.

IA SPEED D IAL: On the GXP1100/1105, the Multiple Purpo se Key (programmable hard key) has to

3. V be configured as Speed Dial and with the correct name and user ID under Web GUI->Basic Settings configuration.

• Take handset off hook

• Press the configured Speed Dial key

IA CALL RETURN: On the GXP1100/1105, the Multiple Purpose Key (programmable hard key) has to

4. V be configured as Call Return under Web GUI->Basic Settings configuration. No user name and user ID has to be set on the Multiple Purpose Key for Call Return. After pressing the Call Return key, the last answered number will be dialed out.

• Take handset off hook

• Press the configured Call Return key

NOTE:

1. Dial tone occurs after the handset is off-hook. After dialin g the number, the phone waits 4 seconds (by default; No key Entry Timeout) before sending and initiating the call. Press “#” button to override the 4 second delay.

2. If there are digits pressed, the SEND key will work as SEND instead of REDIAL.

Making Calls using IP Addresses

Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP p roxy. VoIP calls can be made between two phones if:

• Both phones have public IP addresses, or

• Both phones are on a same LAN/VPN using private or public IP addresses, or

• Both phones can be connected through a router using public or private IP addresses (with necessary

port forwarding or DMZ)

To make a direct IP call, please follow these steps:

• Take handset off

• After hearing the dial tone, press “***” to enter the IVR menu

• Enter “47” for Direct IP Call. After hearing “Direct IP Calling”, the dial tone will be heard again

• Enter the target IP address. (Please see example below)

• Wait for about 4 seconds and the phone will initiate the call

For example: If the target IP address is 192.168.1.60 and the port is 5062 (e.g. 192.168.1.60:5062), input the following: 192*168*1*60#5062. The “*” key represents the dot “.”; the “#” key represents colon “:”. Wait for about 4 seconds and the phone will initiate the call.

The GXP1100/1105 also supports Quick IP Call mode. This enables the phone to make direct IP-calls, usi ng only the last few digits (last octet) of the target phone’s IP-number. This is possible only if both phones are in under the same LAN/VPN. This simulates a PBX function using the CMSA/CD without a SIP server. Controlled static IP usage is recommended.

To enable Quick IP calls, the phone has to be setup first. This is done through the web-setup function. In the “Advanced Settings” page, set the "Use Quick IP-call mode” to “Yes”. The n take the han dset offhoo k and di al

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 9 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 11

#xxx where x is 0-9 and xxx <=255. A direct IP call to aaa.bbb.ccc.XXX will be completed. “aaa.bbb.ccc” is from the local IP address regardless of subnet mask. The numbers #xx or #x are also valid. The leading 0 is not required (but OK).

For example:

192.168.0.2 calling 192.168.0.3 -- dial #3 followed by #

192.168.0.2 calling 192.168.0.23 -- dial #23 followed by #

192.168.0.2 calling 192.168.0.123 -- dial #123 followed by #

192.168.0.2: dial #3 and #03 and #003 results in the same call -- call 192.168.0.3

NOTE:

1. The “#” will represent colon “:” in Direct IP Call instead of Send key as in normal phone call

2. If you have a SIP Server configured, a Direct IP-IP still works. If you are using STUN, the Direct IP-IP call will also use STUN. Configure the “Use Random Port” to “No” when completing Direct IP calls.

NSWERING PHONE CALLS

Receiving Calls

1. Incoming single call: Phone rings with selected ring-tone. Answer call by taking Handset off hook.

2. Incoming multiple calls: When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). Answer the incoming call by pressing the FLASH button. The current active call will be put on hold.

PHONE FUNCTIONS DURING A PHONE CALL

Call Waiting/Call Hold

1. Hold: Place a call on hold by pressing the HOLD button.

2. Resume: Press the HOLD button again to resume.

3. Multiple Calls FLASH button. Call Waiting tone (stutter tone) will be audible when line is in use.

Mute

Press the MUTE button to mute/unmute the microphone.

Call Transfer

GXP1100/1105 supports Blind transfer, Attended transfer and Auto-Attended transfer:

1. Blind Transfer: During the call, press TRAN button, then dial the number and press the # button to complete transfer of active call.

2. Attended Transfer: During the call, press “ FLASH” button to make another call and automatically place the ACTIVE LINE on HOLD. Once the second call is established, press TRAN key then the FLASH button to transfer the call. Hang up the phone call after the call is transferred.

3. Auto-Attended Transfer: Users need to enable Auto-Attended Transfer under web GUI->Advanced Settings Page first. During the call, press TRAN button. It will bring up another line and automatically place the ACTIVE CALL on HOLD. Enter the number and press SEND key to establish the second call. Once the second call is established, press TRAN button again and the call will be transferred.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 10 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

: Automatically place ACTIVE call on hold or switch between two calls by pressing the

Page 12

NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains.

Voice Messages (Message Waiting Indicator)

A blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Dial into the voicemail box to retrieve the message by entering the voice mail number of the server or pressing the MSG button (Voice Mail User ID has to be properly configured as the voice mail number under web GUI->Account 1). An IVR will prompt the user through the process of message retrieval.

NOTE:

Users can press “***” to the IVR menu and then enter “86” to hear the number of new voice

messages.

ALL FEATURES

The GXP1100/1105 supports traditional and advanced telephony features including caller ID, caller ID w/name, call forward/transfer and etc.

Table 8: GXP1100/1105 Call Features

Key Call Features

*30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *67 Block Caller ID (per call) *82 Send Caller ID (per call) *70 Disable Call Waiting (per Call) *71 Enable Call Waiting (per Call) *72 Unconditional Call Forward

Dial “*72” and the forwarding number followed by “#”. Wait for the call to hang up

*73 Cancel Unconditional Call Forward

Dial “*73” and wait for the call to hang up

*90 Busy Call Forward

Dial “*90” and the forwarding number followed by “#”. Wait for the call to hang up

*91 Cancel Busy Call Forward

Dial “*91” and wait for the call to hang up

*92 Delayed Call Forward

Dial “*92” and the forwarding number followed by “#”. Wait for the call to hang up

*93 Cancel Delayed Call Forward

Dial “*93” and wait for the call to hang up

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 11 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 13

Configuration Guide

The GXP1100/1105 can be configured in two ways. Firstly, using the IVR MENU by th e keypad on the phone; secondly, through embedded web configuration menu.

CONFIGURATION VIA IVR MENU

GXP1100/1105 has a built-in voice prompt menu for simple device configuration. Pick up the handset and dial “***” to use the IVR menu.

Table 9: GXP1100/1105 IVR Menu Definitions

Menu Voice Prompt Options

Main Menu

03 04 05 07

10 13

16 17

86 99

“Enter a Menu Option”

“DHCP Mode” “PPPoE Mode ” “Static IP Mode”

“IP Address “ + IP address The current WAN IP address is announced.

“Subnet “ + IP address Same as Menu option 02. “Gateway “ + IP address Same as Menu option 02. “DNS Server “ + IP address Same as Menu option 02. “Preferred Vocoder” Enter “9” to go to the next selection in the list:

“MAC Address” Announces the Mac address of the unit. “Firmware Server IP Address” Announces current Firmware Server IP address. Enter 12 digit

“Configuration Server IP Address” Announces current Config Server Path IP address. Enter 12

“Upgrade Protocol” Upgrade Protocol for firmware and configuration update. Enter

“Firmware Version” Firmware version information. “Firmware Upgrade” Firmware upgrade mode. Enter “9” to toggle among the

“Direct IP Calling” Enter the target IP address to make a direct IP call, after dial

“Voice Mail” Announces number of voice mai ls. “RESET”

Press “*” for the next menu option. Press “#” to return to the main menu.

Enter 01 – 05, 07,10 - 17, 47, 86 or 99 Menu option. Enter “9” to toggle the selection.

If users select “Static IP Mode”, users need configure all the IP address information through menu 02 to 05 as below. If users select “Dynamic IP Mode”, the device will retrieve all IP address information from DHCP server automatically after user reboots the device.

Enter 12-digit new IP address if in Static IP Mode.

• PCM U

• PCM A

• iLBC

• G-726

• G-723

• G-729

new IP address.

digit new IP address.

“9” to toggle between HTTP, TFTP and HTTPS.

following three options:

1. always check

2. check when pre/suffix changes

3. never upgrade

tone. (See Make a Direct IP Call section.)

Press “9” to reboot the device.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 12 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 14

Enter MAC address to restore factory default setting. (See Restore Factory Default Setting section)

“Invalid Entry” Automatically returns to Main Menu

ONFIGURATION VIA WEB BROWSER

The GXP1100/1105 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome.

Access the Web Configuration Menu

To access the phone’s Web Configuration Menu

• Connect the computer to the same network as the phone

• Make sure the phone is turned on and wait until the indicator on the top right corner turns from RED

to OFF.

• Take the handset off hook. Enter “***” and then press “02” to hear the IP address.

• Start a Web browser on your computer

• Enter the phone’s IP address in the address bar of the browser

• Enter the administrator’s password to access the Web Configuration Menu

The Web-enabled computer has to be connected to the same sub-network as the phone. This can easily

be done by connecting the computer to the same hub or switch as the phone is connected to.

If the phone is properly connected to a working Internet connection and dynamic IP mode is selected under IVR menu option “01”, the phone will get an IP address automatically and the IP address will be announced under IVR menu option “02”. This address has the fo rmat: xxx.xxx.xxx.xxx, where xxx stands for a number from 0 to 255. You will need this number to access the Web Configuration Menu. For example, if the phone shows 192.168.0.60, please use “http://192.168.0.60” in the address bar of your browser.

The default administrator password is “admin”; the default end-user password is “123”.

NOTE: When changing any settings, always SUBMIT them by pressing “UPDATE” button on the bottom of the page. Reboot the phone to have the changes take effect. If, after having submitted some chan ges, more settings have to be changed, press the menu option needed.

Definitions

This section will describe the options in the Web configuration user interface. As mentioned, a user can log in as an administrator or end-user.

Functions available for the end-user are:

• Status: Displays the network status, account status, software version and MAC address of the phone, and service status.

• Basic Settings: Basic preferences such as network settings, time settings, multi-purpose keys and etc can be set up here.

Additional functions available to administrators are:

• Advanced Settings: To set advanced network settings, codec settings, language settings and etc.

• Account: To configure the SIP account.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 13 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 15

Table 10: Device Configuration - Status

MAC Address IP Address Product Model Part Number Software Version

The device ID, in HEXADECIMAL format. This field shows IP address of GXP1100/1105. This field contains the product model information. This field contains the product part number.

• Program: This is the main firmware release number, which is always used for identifying the software (or firmware) system of the phone.

• Boot: Booting code version number

• Core: Core code version number

• Base: Base code version number

• DSP: DSP code version number

• Aux: Aux code version number

System Up Time System Time Registered

This field shows system up time since the last reboot. This field shows the current time on the phone system. Indicates whether accounts are registered to the related SIP server.

PPPoE Link Up Indicates whether the PPPoE connection is enabled (connected to a modem).

Service Status

• GUI: shows the GUI status - running or stopped

• Phone: shows the phone status - running or stopped

Core Dump

Download core dump file for troubleshooting when necessary.

Table 11: Device Configuration – Settings/Basic Settings

End User Password This contains the password to access the Web Configuration Menu. This field is case

sensitive with a maximum length of 25 characters.

IP Address

The GXP1100/1105 operates in two modes:

1. DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The GXP1100/1105 acquires its IP address from the first DHCP server it discovers on its LAN. The DHCP option is reserved for NAT router mode. To use the PPPoE feature, set the PPPoE account settings. The GXP1100/1105 establishes a PPPoE session if any of the PPPoE fields is set.

2. PPPoE mode: configure all of the following fields: PPPoE account ID, PPPoE password and PPPoE service name.

3. Static IP mode: configure all of the following fields: IP address, Subnet Mask, Default Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary). These fields are set to zero by default.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 14 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 16

802.1x Mode

Multi Purpose Key X

Time Zone

Self-Defined Time Zone

This option allows the user to enable/disable 802.1x mode on the phone. The default value is disabled. To enable 802.1x mode, this field should be set to EAP-MD5. Once enabled, the user would be required to enter the following information below to be authenticated on the network:

• Identity

• MD5 Password

These options are used to assign a function to the corresponding multiple purpose key. Options available are:

1. Speed Dial

2. Dial DTMF

3. Call Return – Call the last answered number

This parameter controls the date/time display according to the specified time zone. If “Allow DHCP Option 2 to override Time Zone setting” is checked, the time zone will be overridden by the DHCP server.

This parameter allows the users to define their own time zone. The syntax is: std offset dst [offset], start [/time], end [/time] Default is set to: MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, This indicates a time zone with 6 hours offset with 1 hour ahead which is U.S central time. If it is positive (+) if the local time zone is west of the Prime Meridian (A.K.A: International or Greenwich Meridian) and negative (-) if it is east. M3.2.0,M11.1.0 The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec) The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday…) The 3rd number indicates weekday: 0,1,2,..,6( for Sun, Mon, Tues,..,Sat) Therefore, this example is the DST which starts from the second Sunday of March to the 1st Sunday of November.

Table 12: Device Configuration – Settings /Advanced Settings

Admin Password

Administrator password. Only the administrator can access the “Advanced Setting s” and “Account Settings” page. Password field is purposely blank for security reasons after clicking update and saved. The maximum password length is 25 characters.

Layer 3 QoS

This field defines the layer 3 QoS parameter. It is th e value u sed for IP Prece dence or Diff-Serv or MPLS. Default value is 12.

Layer 2 QoS

This contains the value used for layer 2 802.1Q/VLAN tag and 802.1p priority value. Default setting is 0.

Local RTP port

This parameter defines the local RTP port pair used to listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 will use this port _value for RTP; channel 1 will use port_value+2 for RTP. Local RTP port ranges from 1024 to 65400 and must be even. The default value is 5004.

Use Random Port

This parameter, when set to “Yes”, will force random generation of both the local SIP and RTP ports. This is usually necessar y when multiple GXPs are behind the same NAT. Default is “No”.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 15 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 17

Keep-alive interval

Use NAT IP STUN Server

Firmware Upgrade and Provisioning

XML Config File Password

HTTP/HTTPS User Name

This parameter specifies how often the GXP1100/1105 sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds.

NAT IP address used in SIP/SDP message. Default is blank. IP address or Domain name of the STUN server. STUN resolution result will display

in the STATUS page of the Web UI. Allows the user to select the following options for firmware upgrade:

• Always Check for New Firmware

• Check New Firmware only when F/W pre/suffix changes

• Always Skip the Firmware Check.

Firmware upgrade may take up to 10 minutes depending on network environment. Do not interrupt the firmware upgrading process.

Note: Grandstream strongly recommends that the user upgrade firmware locally in a LAN environment if using TFTP to upgrade. Please DO NOT interrupt the upgrade process (especially the power supply) as this will damage the device.

The password used for encrypting the XML configuration file using O penSSL. This is required for the phone to decrypt the encrypted XML configuration file.

The user name for the HTTP/HTTPS server.

HTTP/HTTPS Password

Upgrade Via

Firmware Server Path

Config Server Path Firmware File

Prefix/Postfix

Config File Prefix/Postfix

Allow DHCP Option 43 and Option 66 to override server

The password for the HTTP/HTTPS server.

This field allows the user to choose the firmware upgrade method: TFTP, HTTP or HTTPS.

Defines the server path for the firmware server. It can be different from the Configuration server which is used for provisioning.

Defines the server path for provisioning; it can be different from the firmware server. Default is blank. If configured, GXP1100/1105 will request the firmware file with the

prefix/postfix and only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone. This setting is useful for ITSPs. End user should keep it blank.

Default is blank. If configured, GXP1100/1105 will request the config file with the prefix/postfix and only the file with the matching encrypted prefix will be downloaded and flashed into the phone. This setting is useful for ITSPs. End user should keep it blank.

Default is “Yes”. This allows device gets provisioned from the server automatically.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 16 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 18

Automatic Upgrade

Authenticate Conf File

Enable TR-069 ACS URL TR-069 Username TR-069 Password Periodic Inform Enable Periodic Inform Interval Connection Request

Username Connection Request

Password

This function is used by ITSP. End user should NOT touch these parameters. Default is “No”. Choose “Yes” to enable automatic HTTP upgrade and provisioning.

In “Check for upgrade every” field, enter the number o f minutes to che ck the HTTP server for firmware upgrade or configuration changes. When set to “No”, the phon e will only perform HTTP upgrade and configuration check once at boot up.

Default is “No”. If set to “Yes”, configuration file would be authenticated before acceptance. End user should use default setting.

Default is “No”. URL for TR-069 Auto Configuration Servers (ACS). Enter username for TR-069. Enter password for TR-069. Enable periodic inform. Default is “No”. When enabling periodic inform, set up the periodic inform interval. Enter the connection request username.

Enter the connection request password.

Authentication Method S el ect the au then tica tion me thod among “No authentication”, “Basic” or Digest. Connection Request

Enter the connection request port.

Port Offhook Auto Dial

To configure a User ID/extension to dial autom atic ally wh en the ph one is take n offhook.

Syslog Server

The IP address or URL of System log server. This feature is especially useful for ITSPs.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 17 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 19

Syslog Level

Send SIP Log

NTP server

Select the ATA to report the log level. Default is NONE. The level is one of DEB UG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events:

• product model/version on boot up (INFO level)

• NAT related info (INFO level)

• sent or received SIP message (DEBUG level)

• SIP message summary (INFO level)

• inbound and outbound calls (INFO level)

• registration status change (INFO level)

• negotiated codec (INFO level)

• Ethernet link up (INFO level)

• SLIC chip exception (WARNING and ERROR levels)

• memory exception (ERROR level)

The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components: GS_LOG: [device MAC address][error code] error message. For example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000]. Ethernet link is up.

When setting the “Yes”, phone will send out SIP Log to syslog server. Default setting is “No”.

This parameter defines the URI or IP address of the NTP (Network Time Protocol) serve. It is used to display the current date/time.

Allow DHCP Option 42 to override NTP server

SSL Certificate SSL Private Key SSL Private Key

Password Distinctive Ring Tone

System Ring Tone

Default is “Yes”. This allows device gets provisioned for DHCP Option 42 fro m the server automatically.

This defines the SSL certificate needed to access certain websites. This defines the SSL Private key. This defines the SSL private key password.

Caller ID must be configured. Select a Distinctive Ring Tone 1 through 3 for a particular Caller ID. The GXP1100/1105 will ONLY use selected ring tones for particular Caller IDs. For all other calls, the GXP1100/1105 will use System Ring Tone. When selected and no Caller ID is configured, the selected ring tone will be used for all incoming calls.

System ring tone. Default is North American standard. Adjust system ring tone frequencies and cadences based on local telecom standard.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 18 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 20

Call Progress Tones

Disable Call Waiting Disable Call

Waiting Tone Disable Direct IP Calls Use Quick IP Call Mode

Using these settings, users can configure ring or tone frequencies based on parameters from local telecom. By default, they are set to North American standard. Frequencies should be configured with known values to avoid uncomfortable high pitch sounds.

Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; (Frequencies are in Hz and cadence on and off are in 10ms) ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported.

Default is “No”. If set to “Yes”, the call waiting feature will be disabled. Default is “No”. If set to “Yes”, the call waiting tone will be disabled.

Default is “No”. If set to “Yes”, direct IP calls will be disabled. Dial an IP address under the same LAN/VPN segmen t by entering the last octet in

the IP address. In the Advanced Settings page there is an option “Use Quick IP-call mode”. Default

setting is “No”. When set to “Yes”, and #XXX is dialed, where X is 0-9 and XXX <=255, phone will make direct IP call to aaa.bbb.ccc.XXX where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask.

#XX or #X are also valid so leading 0 is not required (but OK). See Quick IP Call

Mode for details.

Disable Transfer Auto-Attended Transfer

Default is “No”. If set to “Yes”, transfer will be disabled. Default is “No”. If set to “Yes”, the phone will use attended transfer by de fault.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 19 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 21

Display Language

Allows user to choose preferred display language in web UI and key pad UI Currently, the phone supports these languages: English, Simplified Chinese, Traditional Chinese, Korean, Japanese, Italian, Spanish, French, German, Portuguese, Russian, Croatian, Hungarian, Polish, Slovenian, Arabic, Hebre w and Dutch.

Note: The “Automatic” setting in language refers to Grandstream’s IP2Location client which when connected to Internet would attempt to lookup a database (driven by Grandstream) with the IP address for its geographical location.

Language file postfix allows the language file to have different postfixes so the phone can request a particular file. It will append an underscore "_" plus the string in the language file postfix.

The default language file name is "gxp.txt". If the field “Language File postfix “has "NL" string in it, then the phone will request "gxp_NL.txt" instead of "gxp.txt".

User can only load one secondary language. Supported downloadable language: Czech, Dutch, Estonian, French, German, Italian, Polish, Portuguese, Slovak, Slovenian and Spanish.

How to set up Download Language: This is similar to updating firmware in your local network environment.

1. Get the language file gxp.txt ready. Make sure the file is using UTF-8 encoding.

2. Copy gxp.txt to the firmware server directory using your local TFTP or HTTP server.

3. Access the advanced settings of the Web GUI, set “Display Language” to “Download Language” and enter the server path in Firmware Server Path. Select TFTP or HTTP for firmware upgrade.

4. Update and reboot the phone.

Table 13: SIP Account Settings

Account Name SIP Server Secondary SIP Server Outbound Proxy

The name associated with each account - displayed on LCD. SIP Server’s IP address or Domain name provided by VoIP service provider. This field allows administrator to configure a backup SIP Server. IP address or Domain name of Outbound Proxy, Media Gateway, or Session Border

Controller. Used for firewall or NAT penetration in different network environment. If the system detects symmetric NAT, STUN will not work. ONLY outbound proxy can provide solution for symmetric NAT.

SIP User ID

User account information provided by VoIP service provider (ITSP); either an actual phone number or formatted like one.

Authenticate ID

SIP service subscriber’s Authenticate ID used for authentication. It can be identical to or different from SIP User ID.

Authenticate Password

SIP service subscriber’s account password for GXP1100/1105 to register to (SIP) servers of ITSP.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 20 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 22

Name DNS Mode

Primary IP

Backup IP 1 Backup IP 2 TEL URL SIP Registration

Unregister on Reboot

Local SIP Port

SIP service subscriber’s name that is used for Caller ID display. The default is set to A Record. If user wishes to locate the server by DNS SRV,

the user may select SRV or NATPTR/SRV. When "Use Configured IP" option is selected, if SIP server is configured as domain name, phone will not send DNS query, but use "Primary IP" or "Secondary IP" to send sip message if at least one of them are not empty.

This option applies only if “Use Configured IP” is selected, the phone will send DNS query to the Primary IP. Insert IP address here.

Insert the first back up IP here. Insert the second back up IP here. Select Tel URI as “Disabled”, “User=Phone” or “Enabled”. Default is “Disabled”. This parameter controls sending REGISTER messages to the proxy server. The

default setting is “Yes”. Default is “No”. If set to “Yes”, the SIP user’s registration information will be cleared

on reboot. This parameter allows user to specify the time frequency (in minutes) that

GXP1100/1105 refreshes its registration with the specified registrar. The default interval is 60 minutes. The maximum interval is 65,535 minutes (about 45 days).

This parameter defines the local SIP port used to listen and transmit. The default value for Account 1 is 5060. It is 5062, 5064, 5066 for Account 2, Account 3 and Account 4 respectively.

SIP Registration Failure

Retry registration if the process failed. Default is 20 seconds.

Retry Wait Time SIP T1 Timeout SIP T2 Interval SIP Transport Check Domain

RFC 3261 SIP T1 timer. Default is 0.5 second. RFC 3261 SIP T2 timer. Default is 4 seconds. Choose SIP Transport between UDP and TCP. Default is UDP. Enable to check the domain certificate. Default is “No”.

Certificate Remove OBP from

The SIP Extension notifies the SIP server that it is behind a NAT/firewall.

Route Validate Incoming

Messages Support SIP Instance ID

This configuration selects whether or not the incoming messages should be validated.

Selects whether or not SIP Instance ID is supported.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 21 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 23

NAT Traversal

SUBSCRIBE for MWI:

SUBSCRIBE for Registration

PUBLISH for Presence Proxy-Require Voice Mail UserID

Send DTMF

This parameter activates the NAT traversal mechanism. It has options: No, STUN, Keep-Alive, UPnP, Auto, VPN. If selecting STUN and a STUN server is also specified, the phone performs according to the STUN client specification. Using this mode, the embedded STUN client detects if and what type of NA T/Firewall configuration is used. If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the phone will use its mapped public IP address and port in all of its SIP and SDP messages. If selecting Keep-Alive with no specified STUN server, the GXP1100/1105 will periodically (every 20 second s or so ) s en d a bla nk U DP pa c ke t (w it h no pa yl oad data) to the SIP server to keep the “hole” on the NAT open.

Default is “No”. When set to “Yes” a SUBSCRIBE for Message Waiting Indication will be sent periodically.

Default is “No”. When set to “Yes” a SUBSCRIBE for Registration will be sent periodically.

Enable Presence feature. SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. When configured, user can access messages by pressing “MSG” button. This ID is

usually the VM portal access number. This parameter specifies the mechanism to transmit DTMF digit. There are 3

supported modes: in audio which means DTMF is combined in audio signal (not very reliable with low-bit-rate codec), via RTP (RFC2833), or via SIP INFO.

DTMF Payload Type Early Dial Dial Plan Prefix

Sends DTMF using RFC2833. The default is 101. Default is “No”. Use only if proxy supports 484 responses. Sets the prefix added to each dialed number.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 22 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 24

Dial Plan

Dial Plan Rules:

1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d

2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers c) ^ - exclude d) [3-5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 f) <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand

• Example 1: {[369]11 | 1617xxxxxxx}

Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617

• Example 2: {^1900x+ | <=1617>xxxxxxx}

Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers

• Example 3: {1xxx[2-9] x x x x x x | <2=01 1>x+}

llows any number with leading digit 1 followed by a 3 digit number, followed by any number between 2 and 9, followed by any 7 digit number OR Allows any length of numbers with leading digit 2, replacing the 2 with 011 when dialed.

3. Default: Outgoing – {x+} Allow any length of numbers.

Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Explanation of example rule (reading from left to right):

• ^1900x. - prevents dialing any number started with 1900

• <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically

• 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits length

• 011[2-9]x. - allows international calls starting with 011

• [3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911 Note: In some cases where the user wishes to dial strings such as *123 to activate voice mail or other applications provided by their service provider, the * should be predefined inside the dial plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of numbers.

Delayed Call Forward Wait Time

Enable Call Features

Time waited before the call is forward to a number or VM. Default is 20 seconds.

Default is “Yes”. If set to “No”, Call transfer, Call Forwarding are supported locally provided ITSP support those features. In addition, “ForwardAll” softkey will be hidden if call feature code is disabled for Account 1.

Call Log

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 23 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

User can choose to disable Call Log and what kind of calls to log.

Page 25

Session Expiration

Min-SE Caller Request Timer

Callee Request Timer

Force Timer

UAC Specify Refresher

UAS Specify Refresher

The SIP Session Timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session is terminated.

Session Expiration is the time (in seconds) at which the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds.

Defines the minimum session expiration (in seconds). Default is 90 seconds. If set to “Yes”, the phone will use session timer when it makes outbound calls if

remote party supports session timer. If selecting “Yes”, the phone will use session timer when it receives inbound calls

with session timer request. If set to “Yes”, the phone will use session timer even if the remote party does not

support this feature. If set to “No”, the session timer is enabled only when the remote party supports this feature. To turn off Session Timer, select “No” for Caller Request Timer, Callee Request Timer, and Force Timer.

As a Caller, select UAC to use the phone as the refresher, or UAS to use the Callee or proxy server as the refresher.

As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher.

Force INVITE

Session Timer can be refreshed using INVITE method or UPDATE method. Select “Yes” to use INVITE method to refresh the session timer.

Enable 100rel PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional

responses (1xx series). This is required to support PSTN inter-networking.

Account Ring Tone

There are 4 uniquely defined ring tones:

• One (1) System Ring Tone: when selected, all calls will ring with system ring tone.

• Three (3) Customer Ring Tones: when selected, incoming calls from designated account will play selected ring tone.

Ring Timeout

Send Anonymous

Anonymous Call Rejection

Refer-To Use Target Contact

Defines how long ring will ring when receiving a call. Default is 60 seconds.

If this parameter is set to “Yes”, the “From” header in outgoing INVITE message will be set to anonymous, essentially blocking the Caller ID from displaying.

Default is “No”. If set to “Yes”, anonymous call will be rejected.

Default is “No”. If set to “Yes”, then for Attended Transfer, the “Refer-To” header uses the transferred target’s Contact header information.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 24 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 26

Preferred Vocoder

SRTP Mode

Symmetric RTP Silence Suppression

Voice Frames per TX

GXP1100/1105 supports up to 7 different Vocoder types including G.711(a/µ) (also known as PCMU/PCMA), G.723.1, G.729A/B, G.726-32, iLBC, G.722 (wide-band).

Configure Vocoders in a preference list that is included with the same preference order in SDP message. Enter the first Vocoder in this list by choosing the appropriate option in “Choice 1”. Similarly, enter the last Vocoder in this list by choosing the appropriate option in “Choice 8”.

Enable SRTP mode based on selection. Default is “No”. Selects whether or not symmetric RTP is supported.

This controls the silence suppression/VAD feature of the audio codec G.723 and G.729. If set to “Yes”, when silence is detected, a small qu antity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to “No”, this feature is disabled.

This field contains the number of voice frames to be transmitted in a single Ethernet packet (be advised the IS limit is based on th e maximum size of Ethernet packet is 1500 byte (or 120kbps)).

When setting this value, be aware of the requested packet time (ptime, used in SDP message) is a result of configuring this parameter. This parameter is associated with the first codec in the above codec Preference List or the actual used payload type negotiated between the 2 conversation parties at run time. E.g., if the first codec is configured as G.723 and the “Voice Frames per TX” is set to 2, the n the “ptime” value in the SDP message of an INVITE request will be 60ms because each G.723 voice frame contains 30ms of audio. Similarly, if this field is set to 2 and the first codec is G.729 or G.711 or G.726, then the “ptime” value in the SDP message of an INVITE request will be 20ms.

If the configured voice frames per TX exceeds the maximum al lowed value, the IP phone will use and save the maximum allowed value for the corresponding first codec choice. The maximum value for PCM is 10 (x10ms) frames; for G.726, it is 20 (x10ms) frames; for G.723, it is 32 (x30ms) frames; for G.729/G.728, 64 (x10ms) and 64 (x2.5ms) frames respectively.

Please be careful when editing these parameters. Adjusting these parameters will also change the dynamic jitter buffer. The GXP1100/1105 has a patent dynamic jitter buffer handling algorithm. The jitter buffer range is 20 ~ 200 ms.

We recommend using the default settings provided. We do not recommend adjusting these parameters if you are an average user. Incorrect settings will affect the voice quality.

No Key Entry Timeout Use # as Dial Key

Default is 4 seconds. This parameter allows users to configure the “#” key as the “Send” (or “Dial”) key. If

set to “Yes”, the “#” key will immediately send the call. In this case, this key is essentially equivalent to the “(Re)Dial” key. If set to “No”, the “#” key is included as part of the dial string.

G723 Rate G726-32 Packing Mode

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 25 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Encoding rate for G723 codec. By default, 6.3kbps rate is set. Select “ITU” or “IETF” for G726-32 packing mode.

Page 27

iLBC Frame Size

iLBC packet frame size. Default is 20ms. For Asterisk PBX, 30ms might be required.

iLBC Payload Type Special Feature

Payload type for iLBC. Default value is 97. The valid range is between 96 and 127. Default is Standard. Choose the selection to meet special requirements from Soft

Switch vendors.

SAVING THE CONFIGURATION CHANGES

After the user makes a change to the configuration, press the “Update” button in th e Configura t ion Menu . We recommend rebooting or powering cycle the IP phone after saving changes.

EBOOTING THE PHONE REMOTELY

Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The indicator on the top right corner will first turn orange and then red. Wait until the indicator is off. Then log in again.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 26 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 28

Software Upgrade & Customization

Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page.

FIRMWARE UPGRADE THROUGH TFTP/HTTP

To upgrade via TFTP or HTTP, select TFTP or HTTP upgrade method. “Upgrade Server” needs to be set to a valid URL of a HTTP server. Server name can be in either FQDN or IP address format. Here are examples of some valid URLs.

• firmware.mycompany.com:6688/Grandstream/1.2.3.5

• 72.172.83.110

There are two ways to set up the Upgrade Server to upgrade firmware: via IVR Menu and Web Configuration Interface.

IVR Menu

To configure the Upgrade Server via IVR

• Pick up the handset, press “***”.

• Input menu option “15”-“Upgrade Protocol”. Press “9” to toggle between different upgrade methods.

• Press “#” to return to the main menu and input menu option “13”-“Firmware Server IP Address”.

• Input the 12 digit firmware upgrade IP address. For example: If the firmware upgrade IP address is

10.0.50.191, 010000050191 should be the input.

Web Configuration Interface

To configure the Upgrade Server via the Web configuration interface, open the web browser. Enter the GXP1100/1105 IP address. Enter the admin password to access the web configuration interface. In the ADVANCED SETTINGS page, enter the Upgrade Server’s IP address or FQDN in the “Firmware Server Path” field. Select TFTP or HTTP upgrade method. Update the change by clicking the “Update” button. “Reboot” or power cycle the phone to update the new firmware.

The indicator on the top right corner will turn orange and red and then turn off which indicates the phone has restarted. After a while the indicator will blink in red meaning the download is in process. When download is done you will see the phone restarts again. Please do NOT disrupt o r power down the unit. If a firmware upgrade fails for any reason (e.g., TFTP/HTTP server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), th e phone will stop the upgrading process and re-boot using the existing firmware/software.

Firmware upgrades take around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible.

No Local TFTP/HTTP Server

For users who do not have a local TFTP/HTTP server, we provide a HTTP server on the public Internet for users to download the latest firmware upgrade automatically. Please check the Support/Download section of our website to obtain this HTTP server IP address: http://www.grandstream.com/support/firmware

Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upg rades. A free Windows version TFTP server is available:

http://support.solarwinds.net/updates/New-customerFree.cfm

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 27 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 29

Instructions for Local TFTP Upgrade

1. Unzip the file and put all of them under the root directory of the TFTP server.

2. The PC running the TFTP server and the GXP1100/1105 should be in the same LAN segment.

3. Go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade.

4. Start the TFTP server.

5. Configure the Firmware Server Path with the IP address of the PC

6. Update the change and reboot the unit

User can also choose to download the free HTTP server from http://httpd.apache.org/

or use Microsoft IIS

web server.

NOTE:

• When GXP1100/1105 phone boots up, it will send TFTP or HTTP request to download configura tion file “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the GXP1100/1105 phone. This file is for provisioning purpose. For normal TFTP or HTTP firmware upgrades, the following error messages in a TFTP or HTTP server log can be ignored: “TFTP Error from [IP ADRESS] requesting cfg000b82023dd4: File does not exist. Configuration File Download”

CONFIGURATION FILE DOWNLOAD

The GXP1100/1105 can be configured via Web Interface as well as via Configur ation File (binary or XML) through TFTP or HTTP/HTTPS. The “Config Server Path” is the TFTP or HTTP server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be the same or different from the “Firmware Server Path”.

A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 2 to 4 digit nu meric numbers. i.e., P2 is associated with “Ad min Password” in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding configuration template of the firmware.

Once the GXP1100/1105 boots up (or re-booted), it will request a configuration file named “cfgxxxxxxxxxxxx” followed by a request for configuration XML file na med “cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. The configuration file name should be in lower cases.

For more details on XML provisioning, please refer to http://www.grandstream.com/support

Managing Firmware and Configuration File Download

When “Automatic Upgrade” is set to “Yes”, a Service Provider can use P193 (Auto Check Interval, in minutes, default and minimum is 60 minutes) to have the devices periodically check for upgrades at prescheduled time intervals. By defining different intervals in P193 for d ifferent devices, a Server Provider can manage and reduce the Firmware or Provisioning Server load at any given time.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 28 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011

Page 30

Restore Factory Default Setting

WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone.

Please backup or print all the settings before you restoring factory default settings. We are not re sponsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

INSTRUCTIONS FOR RESTORATION:

Step 1: Press “***” to enter the IVR menu. Input “99” to for factory reset. Step 2: Enter the MAC address printed on the bottom of the sticker. Please use the following mapping:

0-9: 0-9 A: 22 (press the “2” key twice, “A” will show on the LCD) B: 222 C: 2222 D: 33 (press the “3” key twice, “D” will show on the LCD) E: 333 F: 3333

Example: if the MAC address is 000b NOTE: If there are digits like “22” in the MAC, you ne ed to wait for 4 seconds to continue to key in

another “2”. Step 3: Once the MAC address is correctly input, the phone will reboot. Otherwise, it will announce

“Invalid Entry” and exit to the main menu.

8200e395, it should be key in as “0002228200333395”.

Grandstream Networks, Inc. GXP1100/1105 User Manual Page 29 of 29

Firmware version: 1.0.1.80 Last Updated: 07/2011