Grandstream GXP2200 User Manual
Grandstream Networks, Inc.
GXP2200
Enterprise Multimedia Phone for AndroidTM
User Manual
Grandstream Networks, Inc.
www.grandstream.com
GXP2200 User Manual
Index
GNU GPL INFORMATION ........................................................................ 10
CHANGE LOG ......................................................................................... 11
FIRMWARE VERSION 1.0.3.26 .......................................................................................................... 11
FIRMWARE VERSION 1.0.3.16 .......................................................................................................... 11
FIRMWARE VERSION 1.0.3.2 ............................................................................................................ 11
FIRMWARE VERSION 1.0.1.9 ............................................................................................................ 12
WELCOME ............................................................................................... 13
PRODUCT OVERVIEW ............................................................................ 14
FEATURE HIGHTLIGHTS ................................................................................................................... 14
GXP2200 TECHNICAL SPECIFICATIONS ......................................................................................... 15
INSTALLATION ........................................................................................ 17
EQUIPMENT PACKAGING ................................................................................................................. 17
CONNECTING YOUR PHONE ........................................................................................................... 17
GXP2200 EXTENSION MODULE (GXP2200EXT) ............................................................................. 18
SAFETY COMPLIANCES .................................................................................................................... 20
WARRANTY ......................................................................................................................................... 20
GETTING TO KNOW GXP2200 ............................................................... 22
USING THE TOUCHSCREEN ............................................................................................................. 22
IDLE SCREEN ..................................................................................................................................... 23
SETTING UP HOME SCREEN .................................................................................................... 23
ADDING IDLE SCREENS ............................................................................................................ 24
DELETING IDLE SCREENS ........................................................................................................ 24
IDLE SCREEN ICONS ................................................................................................................. 25
ONSCREEN KEYBOARD ................................................................................................................... 27
USING THE KEYPAD .......................................................................................................................... 31
USING THE MESSAGE WAITING INDICATOR .................................................................................. 32
MANAGING STATUS BAR .................................................................................................................. 32
MAKING PHONE CALLS ......................................................................... 36
REGISTERING SIP ACCOUNTS ........................................................................................................ 36
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HANDSET, SPEAKER AND HEADSET MODE ................................................................................... 37
MAKING A CALL .................................................................................................................................. 37
DIRECT IP CALL ................................................................................................................................. 40
ANSWERING A CALL .......................................................................................................................... 41
CALL HOLD ......................................................................................................................................... 44
CALL WAITING .................................................................................................................................... 45
CALL TRANSFER ................................................................................................................................ 45
5-WAY CONFERENCE ........................................................................................................................ 49
VOICEMAIL（MESSAGE WAITING INDICATION） .......................................................................... 52
CALL RECORDING ............................................................................................................................. 53
MUTE ................................................................................................................................................... 54
DND ..................................................................................................................................................... 54
CALL FORWARD ................................................................................................................................. 54
MULTI-PURPOSE KEYS ..................................................................................................................... 56
SHARED CALL APPEARANCE (SCA) ................................................................................................ 57
CALL FEATURES ................................................................................................................................ 58
GXP2200 APPLICATIONS ....................................................................... 60
CUSTOMIZING IDLE SCREENS ........................................................................................................ 60
ADDING AN ITEM TO IDLE SCREEN ......................................................................................... 60
MOVING AN ITEM ON IDLE SCREEN ........................................................................................ 61
REMOVING AN ITEM FROM IDLE SCREEN .............................................................................. 61
CHANGING IDLE SCREEN WALLPAPER .................................................................................. 62
MANAGING APPS AND WIDGETS ..................................................................................................... 62
OPENING APPS ........................................................................................................................... 64
SWITCHING TO RECENTLY USED APP .................................................................................... 64
MANAGING APPS ........................................................................................................................ 64
MANAGING DOWNLOADS ......................................................................................................... 66
PLAYING WITH APPS ......................................................................................................................... 67
BLACKLIST .................................................................................................................................. 67
BROSWER ................................................................................................................................... 72
CALCULATOR .............................................................................................................................. 73
CALENDAR .................................................................................................................................. 74
CALL HISTORY ............................................................................................................................ 75
CLOCK ......................................................................................................................................... 77
CONTACTS .................................................................................................................................. 78
EMAIL ........................................................................................................................................... 83
FILE MANAGER ........................................................................................................................... 85
GALLERY ..................................................................................................................................... 86
GS MARKET ................................................................................................................................. 87
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IP LOCATION ............................................................................................................................... 89
LDAP BOOK ................................................................................................................................. 90
MEDIA PLAYER ............................................................................................................................ 92
MESSAGE .................................................................................................................................... 97
MUSIC ........................................................................................................................................ 101
SEARCH ..................................................................................................................................... 102
VOICE ASSIST ........................................................................................................................... 104
VOICE DIALER ........................................................................................................................... 107
VOICE RECORDER ................................................................................................................... 108
CONNECTING TO NETWORK AND DEVICES ..................................... 110
ETHERNET ........................................................................................................................................ 110
TURNING ETHERNET ON OR OFF .......................................................................................... 110
CONFIGURING DHCP OR STATIC IP ....................................................................................... 110
WI-FI .................................................................................................................................................. 110
TURNING WI-FI ON OR OFF .................................................................................................... 110
ADDING WI-FI NETWORKS ....................................................................................................... 111
USING STATIC IP WITH WI-FI .................................................................................................... 111
BLUETOOTH ...................................................................................................................................... 111
TURNING BLUETOOTH ON OR OFF ....................................................................................... 112
CHANGING BLUETOOTH DEVICE NAME ............................................................................... 112
PAIRING GXP2200 WITH A BLUETOOTH DEVICE .................................................................. 112
CONNECTING TO A BLUETOOTH DEVICE ............................................................................. 113
SENDING AND RECEIVING FILES VIA BLUETOOTH ............................................................. 113
DISCONNECTING A BLUETOOTH DEVICE ............................................................................. 113
UNPAIRING A BLUETOOTH DEVICE ....................................................................................... 114
EHS HEADSET .................................................................................................................................. 114
USB .................................................................................................................................................... 114
SD CARD ........................................................................................................................................... 115
GXP2200 WEB GUI SETTINGS ............................................................. 116
ACCESSING GXP2200 WEB GUI .................................................................................................... 116
DEFINITIONS .................................................................................................................................... 118
STATUS PAGE DEFINITIONS ........................................................................................................... 118
STATUS/ACCOUNT STATUS ..................................................................................................... 118
STATUS/NETWORK STATUS .................................................................................................... 118
STATUS/SYSTEM INFO ............................................................................................................. 119
ACCOUNT PAGE DEFINITIONS ....................................................................................................... 119
ACCOUNT/GENERAL SETTINGS ............................................................................................. 119
ACCOUNT/NETWORK SETTINGS ........................................................................................... 120
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ACCOUNT/SIP SETTINGS ........................................................................................................ 121
ACCOUNT/CODEC SETTINGS ................................................................................................. 123
ACCOUNT/CALL SETTINGS ..................................................................................................... 124
ADVANCED SETTINGS PAGE DEFINATIONS ................................................................................ 128
ADVANCED SETTINGS/GENERAL SETTINGS........................................................................ 128
ADVANCED SETTINGS/CALL FEATURES ............................................................................... 129
ADVANCED SETTINGS/VIDEO SETTINGS.............................................................................. 130
ADVANCED SETTINGS/TONE GENERATOR .......................................................................... 130
ADVANCED SETTING/MPK GENERAL SETTINGS (FOR MPK APP) ..................................... 130
ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP) ............................................... 131
ADVANCED SETTING/MPK EXT SETTINGS (FOR GXP2200EXT BOARD 1/2/3/4) ............... 132
MAINTENANCE PAGE DEFINATION ............................................................................................... 133
MAINTENANCE/NETWORK SETTINGS ................................................................................... 133
MAINTENANCE/TIME SETTINGS ............................................................................................. 134
MAINTENANCE/WEB/SSH ACCESS ........................................................................................ 134
MAINTENANCE/UPGRADE ....................................................................................................... 135
MAINTENANCE/SYSLOG .......................................................................................................... 136
MAINTENANCE/LOGCAT .......................................................................................................... 137
MAINTENANCE/DEBUG ............................................................................................................ 137
MAINTENANCE/LANGUAGE .................................................................................................... 137
MAINTENANCE/TR-069 ............................................................................................................ 137
MAINTENANCE/CONTACTS ..................................................................................................... 138
MAINTENANCE/LDAP BOOK .................................................................................................... 139
MAINTENANCE/DEVICE MANAGER ........................................................................................ 141
GXP2200 LCD SETTINGS ..................................................................... 143
OPENING SETTINGS ....................................................................................................................... 143
PERSONALIZED ACCOUNT ............................................................................................................ 143
NETWORK ......................................................................................................................................... 144
SOUND .............................................................................................................................................. 145
DISPLAY ............................................................................................................................................ 145
SECURITY SETTINGS ...................................................................................................................... 145
APPLICATIONS ................................................................................................................................. 146
ACCOUNT & SYNC ........................................................................................................................... 146
STORAGE.......................................................................................................................................... 149
LANGUAGE & KEYBOARD .............................................................................................................. 150
DATE & TIME ..................................................................................................................................... 150
ABOUT PHONE ................................................................................................................................. 151
ADVANCED SETTINGS .................................................................................................................... 151
REBOOT ............................................................................................................................................ 152
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UPGRADING AND PROVISIONING ...................................................... 153
UPGRADE AND PROVISIOING CONFIGURATION ......................................................................... 153
CONFIRM UPGRAGE TO START ..................................................................................................... 154
UPLOAD FIRMWARE LOCALLY ....................................................................................................... 154
UPGRADE VIA SD CARD ................................................................................................................. 155
NO LOCAL FIRMWARE SERVERS .................................................................................................. 156
CONFIGURATION FILE DOWNLOAD .............................................................................................. 157
FACTORY FUNCTIONS AND FACTORY RESET .................................. 158
FACTORY FUNCTIONS .................................................................................................................... 158
RESTORE TO FACTORY DEFAULT VIA LCD MENU ...................................................................... 158
RESTORE TO FACTORY DEFAULT VIA THE WEB GUI ................................................................. 159
RESTORE TO FACTORY DEFAULT VIA HARD KEYS .................................................................... 160
EXPERIENCING THE GXP2200 APPLICATION PHONE ...................... 161
Table of Tables
GXP2200 User Manual
Table 1 : GXP2200 Technical Specifications ............................................................................................... 15
Table 2 : GXP2200 Equipment Packaging .................................................................................................. 17
Table 3 : GXP2200 Connectors .................................................................................................................. 18
Table 4 : GXP2200EXT Packaging ............................................................................................................. 19
Table 5 : GXP2200 Onscreen Icons ............................................................................................................ 25
Table 6 : GXP2200 Keypad Buttons ........................................................................................................... 31
Table 7 : GXP2200 MWI LED Status .......................................................................................................... 32
Table 8 : GXP2200 Feature Code ............................................................................................................... 58
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Table of Figures
GXP2200 User manual
Figure 1 : GXP2200 Front View .................................................................................................................. 14
Figure 2 : GXP2200 Back View ................................................................................................................... 17
Figure 3 : GXP2200 Back View with GXP2200EXT ................................................................................... 20
Figure 4 : GXP2200 Default Main Screen ................................................................................................... 22
Figure 5 : GXP2200 Onscreen Menu .......................................................................................................... 22
Figure 6 : Set GXP2200 HOME Screen ...................................................................................................... 24
Figure 7 : Delete GXP2200 Idle Screen ...................................................................................................... 25
Figure 8 : GXP2200 Onscreen Keyboard - English Keyboard .................................................................... 28
Figure 9 : GXP2200 Onscreen Keyboard - Chinese Input Method............................................................. 28
Figure 10 : GXP2200 Onscreen Keyboard - English Input Method ............................................................ 28
Figure 11 : GXP2200 Onscreen Keyboard - Lowercase ............................................................................. 29
Figure 12 : GXP2200 Onscreen Keyboard - Capital Uppercase ................................................................ 29
Figure 13 : GXP2200 Onscreen Keyboard - All Uppercase ........................................................................ 29
Figure 14 : English Keyboard - Number and Symbols ................................................................................ 30
Figure 15 : Chinese Keyboard - Number and Symbols .............................................................................. 30
Figure 16 : GXP2200 Keyboard .................................................................................................................. 31
Figure 17 : GXP2200 Status Bar ................................................................................................................. 33
Figure 18 : GXP2200 Status Bar - Notification............................................................................................ 33
Figure 19 : GXP2200 Status Bar - Process ................................................................................................ 34
Figure 20 : GXP2200 Status Bar - System Settings ................................................................................... 34
Figure 21 : GXP2200 Account Registration Status ..................................................................................... 36
Figure 22 : GXP2200 Call Screen ............................................................................................................... 38
Figure 23 : GXP2200 Call History Screen - One Entry Selected ................................................................ 39
Figure 24 : GXP2200 Contacts Screen ....................................................................................................... 39
Figure 25 : GXP2200 Messages Screen .................................................................................................... 40
Figure 26 : Making Call Via Bluetooth Headset .......................................................................................... 40
Figure 27 : Single Incoming Call ................................................................................................................. 42
Figure 28 : Multiple Incoming Calls ............................................................................................................. 42
Figure 29 : Auto Answer Option in Web GUI ............................................................................................... 43
Figure 30 : Auto Answer Option in LCD ...................................................................................................... 43
Figure 31 : Switching To Bluetooth Headset ............................................................................................... 44
Figure 32 : Call On Hold .............................................................................................................................. 45
Figure 33 : GXP2200 Multiple Calls Screen ............................................................................................... 45
Figure 34 : Blind Transfer ............................................................................................................................ 46
Figure 35 : Auto Attended Transfer ............................................................................................................. 47
Figure 36 : Auto Attended Transfer - Transferring ....................................................................................... 47
Figure 37 : Auto Attended Transfer - Split ................................................................................................... 48
Figure 38 : Attended Transfer...................................................................................................................... 49
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Figure 39 : GXP2200 Conference Screen .................................................................................................. 50
Figure 40 : Invite Party to Conference ........................................................................................................ 50
Figure 41 : 3-way Conference Call Established .......................................................................................... 51
Figure 42 : New Voicemail Notification ....................................................................................................... 52
Figure 43 : Press Message Button to Retrieve Voicemail ........................................................................... 53
Figure 44 : Start Voice Record .................................................................................................................... 53
Figure 45 : Stop Voice Record .................................................................................................................... 54
Figure 46 : Call Forwarding on GXP2200 LCD ........................................................................................... 55
Figure 47 : Call Forward - Unconditional .................................................................................................... 55
Figure 48 : Call Forward - Time Based ....................................................................................................... 56
Figure 49 : Call Forward - Busy/No Answer ................................................................................................ 56
Figure 50 : GXP2200 MPK APP ................................................................................................................. 56
Figure 51 : GXP2200 Shared Call Appearance Web GUI Settings ............................................................ 57
Figure 52 : Add Item to Home Screen ......................................................................................................... 60
Figure 53 : Set Wallpaper From Live Wallpapers ....................................................................................... 62
Figure 54 : Move Clock App to Desktop ...................................................................................................... 63
Figure 55 : Sort And Categorize Apps ......................................................................................................... 63
Figure 56 : Manage Application Screen ...................................................................................................... 64
Figure 57 : Running Application Screen ...................................................................................................... 66
Figure 58 : GXP2200 Downloads App ........................................................................................................ 67
Figure 59 : GXP2200 Blacklist - Block History ............................................................................................ 68
Figure 60 : GXP2200 Blacklist .................................................................................................................... 68
Figure 61 : Add Number to Blacklist ............................................................................................................ 69
Figure 62 : Manually Add Number to Blacklist ............................................................................................ 69
Figure 63 : Add Number From Contacts ..................................................................................................... 70
Figure 64 : Add Number From Call History ................................................................................................. 70
Figure 65 : Delete Entry From Blacklist ...................................................................................................... 71
Figure 66 : Delete Entry From Blacklist ...................................................................................................... 72
Figure 67 : GXP2200 Web Browser ............................................................................................................ 72
Figure 68 : GXP2200 Web Browser-Bookmarks ........................................................................................ 73
Figure 69 : GXP2200 Calculator - Basic Panel ........................................................................................... 73
Figure 70 : GXP2200 Calculator - Advanced Panel .................................................................................... 74
Figure 71 : View Calendar Events by Month ............................................................................................... 74
Figure 72 : View Calendar Events by Day .................................................................................................. 75
Figure 73 : GXP2200 Calendar Screen - Edit Event .................................................................................. 75
Figure 74 : GXP2200 Call History - All Calls ............................................................................................... 76
Figure 75 : GXP2200 Call History - Entry Details ....................................................................................... 77
Figure 76 : GXP2200 Call History - Entry Operations ................................................................................ 77
Figure 77 : GXP2200 Clock Screen ............................................................................................................ 78
Figure 78 : GXP2200 Alarm Screen ............................................................................................................ 78
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Figure 79 : GXP2200 Contacts Screen ....................................................................................................... 79
Figure 80 : GXP2200 Contacts - New Contact ........................................................................................... 79
Figure 81 : GXP2200 Contacts - Edit Contact ............................................................................................ 80
Figure 82 : GXP2200 Contacts - Storage Status ........................................................................................ 81
Figure 83 : GXP2200 Contacts - Import File ............................................................................................... 81
Figure 84 : GXP2200 Contacts - Export File ............................................................................................... 82
Figure 85 : GXP2200 Contacts - Download File ......................................................................................... 82
Figure 86 : GXP2200 Contacts Options - Display Options ......................................................................... 83
Figure 87 : GXP2200 Contacts Options- Accounts ..................................................................................... 83
Figure 88 : GXP2200 Email Setup Wizard - Set Up Email ......................................................................... 84
Figure 89 : GXP2200 Email Setup Wizard - Press Next or Manual For Quick Setup ................................ 84
Figure 90 : GXP2200 Email Setup Wizard - Select IMAP .......................................................................... 84
Figure 91 : GXP2200 Gallery ...................................................................................................................... 87
Figure 92 : GXP2200 GS Market - Game ................................................................................................... 87
Figure 93 : GXP2200 GS Market - Search App .......................................................................................... 88
Figure 94 : GXP2200 GS Market - Download ............................................................................................. 88
Figure 95 : GXP2200 GS Market - Installed ............................................................................................... 89
Figure 96 : GXP2200 GS Market - Confirm Uninstall ................................................................................. 89
Figure 97 : GXP2200 Location .................................................................................................................... 90
Figure 98 : GXP2200 LDAP Setting ............................................................................................................ 90
Figure 99 : GXP2200 LDAP Search Result ................................................................................................ 91
Figure 100 : Add LDAP Result To Local Phonebook .................................................................................. 91
Figure 101 : GXP2200 Media Player .......................................................................................................... 92
Figure 102 : GXP2200 Media Player - Scan ............................................................................................... 92
Figure 103 : GXP2200 Media Player - Sort Music Files ............................................................................. 93
Figure 104 : GXP2200 Media Player - Edit Music Files .............................................................................. 93
Figure 105 : GXP2200 Media Player - Music File Options ......................................................................... 94
Figure 106 : GXP2200 Media Player - Playing ........................................................................................... 94
Figure 107 : GXP2200 Media Player - Lyrics .............................................................................................. 95
Figure 108 : GXP2200 Media Player - Folder ............................................................................................. 95
Figure 109 : GXP2200 Media Player - Folder ............................................................................................. 96
Figure 110 : GXP2200 Media Player - Playlist ............................................................................................ 96
Figure 111 : GXP2200 Media Player - Create New Playlist ........................................................................ 97
Figure 112 : GXP2200 Media Player - Playlist Options .............................................................................. 97
Figure 113 : GXP2200 Message ................................................................................................................. 98
Figure 114 : View Dialog ............................................................................................................................. 98
Figure 115 : Message Options .................................................................................................................... 99
Figure 116 : GXP2200 Message - Send SMS ............................................................................................ 99
Figure 117 : GXP2200 Message – SMS Draft List .................................................................................... 100
Figure 118 : GXP2200 Message - Storage Status .................................................................................... 100
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 8 of 159
Figure 119 : GXP2200 Music - Now Playing ............................................................................................. 101
Figure 120 : GXP2200 Music - Now Playing: MENU Options .................................................................. 102
Figure 121 : GXP2200 Search - Search on Web ...................................................................................... 103
Figure 122 : GXP2200 Search - Search on GXP2200 ............................................................................. 103
Figure 123 : GXP2200 Search - Dial Number........................................................................................... 103
Figure 124 : GXP2200 Voice Assist .......................................................................................................... 104
Figure 125 : GXP2200 Voice Assist - Call Number/Contact ..................................................................... 105
Figure 126 : GXP2200 Voice Assist - Call Number/Contact Result .......................................................... 105
Figure 127 : GXP2200 Voice Assist - Search ........................................................................................... 106
Figure 128 : GXP2200 Voice Assist - Search Result ................................................................................ 106
Figure 129 : GXP2200 Voice Assist - Send Text ....................................................................................... 107
Figure 130 : GXP2200 Voice Assist - Send Text Result ........................................................................... 107
Figure 131 : GXP2200 Voice Dialer .......................................................................................................... 108
Figure 132 : GXP2200 Voice Dialer Result ............................................................................................... 108
Figure 133 : GXP2200 Voice Recorder ..................................................................................................... 109
Figure 134 : GXP2200 Voice Recorder - Save File .................................................................................. 109
Figure 135 : GXP2200 Web GUI - Login .................................................................................................. 116
Figure 136 : GXP2200 Main Screen - IP Address ................................................................................... 117
Figure 137 : GXP2200 Account & Sync .................................................................................................... 147
Figure 138 : GXP2200 Account & Sync - Add An Account ....................................................................... 147
Figure 139 : GXP2200 Account & Sync - Sign In With Google Account ................................................... 148
Figure 140 : GXP2200 Account & Sync - Linked With Google Account ................................................... 148
Figure 141 : Google Play Store Sign In With Linked Account ................................................................... 149
Figure 142 : Contacts Display Options - Choose Contacts To Display ..................................................... 149
Figure 143 : GXP2200 Storage ................................................................................................................. 150
Figure 144 : GXP2200 Upgrade Configuration via LCD ........................................................................... 153
Figure 145 : Start GXP2200 Upgrade ....................................................................................................... 154
Figure 146 : Upload GXP2200 Firmware via Web GUI ........................................................................... 155
Figure 147 : GXP2200 Firmware Uploading ........................................................................................... 155
Figure 148 : GXP2200 LCD - Factory Reset ............................................................................................ 159
Figure 149 : GXP2200 LCD - Confirm Factory Reset ............................................................................... 159
Figure 150 : GXP2200 Web GUI - Confirm Factory Reset ....................................................................... 160
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 9 of 159
GNU GPL INFORMATION
GXP2200 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 10 of 159
CHANGE LOG
This section documents significant changes from previous versions of GXP2200 user manuals. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
FIRMWARE VERSION 1.0.3.26
Software Matrix: System 1.0.3.16, Boot 1.0.3.4, Kernel 1.0.3.8, Recovery 1.0.3.4
Added support to allow up to 256 characters in Config Server Path. [MAINTENANCE/UPGRADE]
Added ability to stay in transfer screen when there is an incoming call. [CALL TRANSFER]
Added support for Hook Switch (Android broadcast) in SDK.
Added support for USB light (configurable) to flash upon receiving a call. [USB]
FIRMWARE VERSION 1.0.3.16
Software Matrix: System 1.0.3.16, Boot 1.0.3.4, Kernel 1.0.3.4, Recovery 1.0.3.4
GXP2200EXT software version 1.0.0.21
Hardware version: GXP2200 V2.2A or higher, GXP2200EXT V1.2B or higher (Not supported on V1.1)
Added MPK EXT settings via GXP2200 web GUI for GXP2200EXT. [ADVANCED SETTING/MPK EXT
SETTINGS (FOR GXP2200EXT BOARD 1/2/3/4)]
Added option "Disable DialPlan". [ADVANCED SETTINGS/CALL FEATURES]
Added options "Disable Missed Call Indicator", "Disable MWI Indicator", "Disable New Message
Indicator", "Disable Contact or Message Full Indicator" and "Disable Indicator When LCD is Off".
[MAINTENANCE/DEVICE MANAGER]
Added support for custom incoming call ring tone from LCD. [PERSONALIZED ACCOUNT]
Added feature code *50 for enable call waiting and *51 for disable call waiting. [CALL FEATURES]
Added local Music on Hold support. [ACCOUNT/CALL SETTINGS]
Added hard key listener event API in GXP2200 SDK.
FIRMWARE VERSION 1.0.3.2
Software Matrix: System 1.0.3.2, Boot 1.0.3.1, Kernel 1.0.3.1, Recovery 1.0.3.1
Hardware version: GXP2200 V2.2A or higher, GXP2200EXT V1.3A
Updated GXP2200EXT information. [GXP2200 EXTENSION MODULE (GXP2200EXT)]
Updated GXP2200 onscreen keyboard information. [ONSCREEN KEYBOARD]
Added new LED indicator status for screen off. [USING THE MESSAGE WAITING INDICATOR]
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 11 of 159
Added video call support.
Added USB camera support.
Updated transfer behavior for auto attended transfer. [CALL TRANSFER]
Added Auto Conference information for 5 way conference. [5-WAY CONFERENCE]
Added Call Recording support. [CALL RECORDING]
Added MPK APP support. [MULTI-PURPOSE KEYS]
Added Broadsoft Shared Call Appearance support. [SHARED CALL APPEARANCE (SCA)]
Added Call Features support. [CALL FEATURES]
Updated widgets and shortcuts information for idle screen. [ADDING AN ITEM TO IDLE SCREEN]
Added LDAP support. [LDAP BOOK]
Added Voice Assist support. [VOICE ASSIST]
Added Voice Dialer support. [VOICE DIALER]
Added Voice Recorder support. [VOICE RECORDER]
Updated Web GUI option definitions for Broadsoft Call Center, SCA, BLF, Call Park Notification,
Hoteling features, Enable Call Features, Dial Plan Prefix and etc. [DEFINITIONS]
Added Account & Sync. [ACCOUNT & SYNC]
Added Storage. [STORAGE]
Added generic XML file provisioning support. [CONFIGURATION FILE DOWNLOAD]
Added ADB support.
FIRMWARE VERSION 1.0.1.9
This is the initial version.
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 12 of 159
WELCOME
Thank you for purchasing Grandstream GXP2200 Enterprise Multimedia Phone for AndroidTM. GXP2200
represents the future of enterprise business telephones in modern Internet age. Featuring AndroidTM
operating system 2.3 and its vast number of 3rd party applications, a 480x272 capacitive touch screen TFT
LCD, dual Gigabit network ports, integrated PoE and Bluetooth. The GXP2200 delivers superior HD audio
quality, leading edge telephony features, integration of rich Web content with access to the rapidly growing
AndroidTM applications base and automated provisioning. Built with advanced security protection for
privacy, this enterprise application phone also features broad interoperability with most 3rd party SIP
based devices, IP PBX and major IMS platforms. The GXP2200 is an innovative smart desk phone loaded
with tremendous value for Web-integrated business communications as well as unprecedented power for
advanced custom business applications development and personalization.
This user manual is designed to help you understand how to configure and manage the GXP2200
Enterprise Application Phone. Besides demonstrating how to install this unit with ease, this manual will
explain how to fully utilize the phone’s voice calling features as well as explore all the built-in feature-rich
applications.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adapter with the GXP2200 as it may cause damage to the products
and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 13 of 159
PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
480x272 pixel capacitive touch screen TFT LCD
HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo
cancellation and excellent double-talk performance
6 lines with up to 6 SIP accounts, up to 5-way conference, phonebook with up to 1000 contacts, call
history with up to 500 records
Support Android operating system 2.3 and the vast number of 3rd party Android applications (including
Skype, Google Voice, Microsoft Lync Client, Youtube, Facebook, Twitter, Pandora, etc), advanced
SDK toolkit for custom business application development and deployment control
Dual switched auto-sensing 10/100/1000Mbps network ports, PoE, Bluetooth, USB, SD, EHS
(Electronic Hook-Switch) with Plantronics headsets, capability to connect/power up to 4 cascaded
extension modules with LCD display (GXP2200 EXT)
Automated provisioning using TR-069 or AES encrypted XML configuration file, TLS/SRTP/HTTPS for
advanced security and privacy
Figure 1: GXP2200 Front View
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 14 of 159
GXP2200 TECHNICAL SPECIFICATIONS
Protocols and
Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP
Network Interfaces
Dual switched 10/100/1000Mbps ports with integrated PoE
Graphic Display
480x272 capacitive touch screen TFT LCD
Bluetooth
Yes, integrated
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, SD, extension
module port
Feature Keys
10 function keys for MUTE, HOLD, PHONEBOOK, MESSAGE, HEADSET,
TRANSFER, CONFERENCE, VOLUME, SPEAKERPHONE, SEND/REDIAL, 4
Android navigations control keys for HOME, MENU, SEARCH, RETURN
Voice Codec
Support for G.711u/a, G.722 (wide-band), G.729A/B in-band and out-of-band
DTMF (in audio, RFC2833, SIP INFO)
Audio Codec
AAC, MP3, WMA, Real, Ogg-Vortis, FLAC
Video Decoder
H.264 BP/MP/HP, H.263/H.263+, MPEG4, up to 1080p resolution
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 5-way
conference, shared-call-appearance (SCA)/bridged-line-appearance (BLA), virtual
BLF/speed-dial extensions, downloadable phone book (XML, LDAP, up to 1000
items), call waiting, call log (up to 500 records), boss-secretary virtual button,
flexible dial plan, hot desking, personalized music ringtones, server redundancy
and fail-over
Sample
Applications
Skype, Google Voice, Microsoft LYNC, Web browser, Adobe Flash, Facebook,
Twitter, Youtube, news, weather, stock, Internet Radio, Pandora, Last.fm, Yahoo
Flickr, Photobucket, alarm clock, Google Calendar, mobile phone data
import/export via Bluetooth and etc. API/SDK available for advanced custom
application development
Applications
Deployment
Allow various Android operating system 2.3 compliant applications to be
developed, downloaded and run in the embedded device with provisioning control
HD Audio
Yes, HD handset and speakerphone with support for wideband audio
Extension Module
Yes, can power up to 4 GXP2200EXT modules which feature a 128x384 graphic
LCD, 20 quick-dial/BLF keys with dual-color LED, 2 navigation keys, and less than
Table 1: GXP2200 Technical Specifications
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 15 of 159
1.2W power consumption per unit
Base Stand
Yes, integrated stand with 2 adjustable angles
QoS
Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
Multi-language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese and etc
Upgrade and
Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power and Green
Energy Efficiency
Universal power adapter: Input: 100-240VAC 50-60Hz;
Output: 12VDC, 1.5A (supplying power for up to 4 cascaded GXP2200EXT);
Integrated Power-over-Ethernet (802.3af, class 0);
Max power consumption 10W (power adapter, no GXP2200EXT), 12W (PoE, no
GXP2200EXT), or 18W (power adapter only, with 4 cascaded GXP2200EXT)
Physical
Unit dimension: 188mm (W) x 210mm (H) x 85mm (D) (handset on-hook)
Unit weight: 0.86kg
Package weight: 1.42kg
Temperature and
Humidity
Operating: 32 - 104oF / 0 - 40oC, 10-90% (non-condensing);
Storage: 14 - 140oF / -10 - 60oC
Package Content
GXP2200 phone, handset with cord, universal power supply, network cable, quick
installation guide
Compliance
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN60950-1; AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS;
UL 60950 (power adapter)
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 16 of 159
EQUIPMENT PACKAGING
Main Case
Yes (1)
Handset
Yes (1)
Phone Cord
Yes (1)
Power Adaptor
Yes (1)
Ethernet Cable
Yes (1)
Phone Stand
Yes (1)
Quick Installation Guide
Yes (1)
Handset Port
12V Power
USB Port
EXT Port
Phone Stand
EXT Connecting Slot
SD Card Slot
Headset Port
PC Port
LAN Port
CONNECTING YOUR PHONE
INSTALLATION
Table 2: GXP2200 Equipment Packaging
Figure 2: GXP2200 Back View
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 17 of 159
SD Card Slot
SD Card Slot
USB Port
USB devices can be connected via the USB port.
For example:
Connect a USB flash drive to save captured pictures;
Connect a USB light to the GXP2200.
Connect a USB Wi-Fi dongle to the GXP2200.
Headset Port
RJ9 headset connector port (supporting EHS with Plantronics headset)
Handset Port
RJ9 handset connector port
PC Port
10/100/1000Mbps RJ-45 port connecting to PC
LAN Port
10/100/1000Mbps RJ-45 port connecting to Ethernet
Power Jack
12V DC Power connector port
EXT Port
RJ11 connector port to connect the GXP2200 Extension Board
Table 3: GXP2200 Connectors
To set up the GXP2200, follow the steps below:
1. Attach the phone stand to the back of the phone where there is a slot for the phone stand. Upper part
and bottom part are available for two angels;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
5. The LCD will display the booting up screen. Before continuing, please wait for the main screen display
to show up.
GXP2200 EXTENSION MODULE (GXP2200EXT)
The GXP2200 extension module (GXP2200EXT) is an ideal solution for the busy enterprise environment
looking to add the ability to receive and dispatch calls efficiently. Each extension module has 20
programmable buttons, Left and Right buttons, supporting 40 Multiple Purpose Keys to be configured.
GXP2200 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the
phone.
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 18 of 159
GXP2200EXT Main Case
Yes (1)
GXP2200EXT Stand
Yes (1)
RJ11-RJ11 Cable
Yes (1)
Connector Plate
Yes (1)
Screws
Yes (4)
Quick Installation Guide
Yes (1)
Table 4: GXP2200EXT Packaging
Note:
The GXP2200EXT is an additional accessory for the GXP2200 and is not included in the GXP2200 box.
To set up the GXP2200EXT with the GXP2200, please follow the steps below:
1. On the back of the GXP2200 and the GXP2200EXT, there are slots for connector plate. Attach the
connector plate between the slots for GXP2200 and the GXP2200EXT;
2. Apply the screws provided and securely tighten them in (See Figure 3: GXP2200 Back View with
GXP2200EXT);
3. Connect the GXP2200EXT to the GXP2200 via EXT port using the RJ11-RJ11 cable provided;
4. Install the phone stand on the GXP2200 and the GXP2200EXT;
5. Power up the GXP2200. The GXP2200EXT will show the booting up screen with version information
and connecting status;
6. After successfully booting up, the GXP2200EXT will stay in idle. Press and hold the Left button for 3 to
5 seconds to check the version information and status.
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 19 of 159
Figure 3: GXP2200 Back View with GXP2200EXT
The GXP2200EXT can be configured via the web GUI of the GXP2200 connected. After successfully
configured, press Left or Right button on the GXP2200EXT and users could browse all the MPK's status in
different pages.
For more information on installing, connecting and configuring the GXP2200EXT with GXP2200, please
refer to the GXP2200EXT user manual:
http://www.grandstream.com/support
SAFETY COMPLIANCES
The GXP2200 phone complies with FCC/CE and various safety standards. The GXP2200 power adapter
is compliant with the UL standard. Use the universal power adapter provided with the GXP2200 package
only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If the GXP2200 phone was purchased from a reseller, please contact the company where the phone was
purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream,
please contact Grandstream Support for a RMA (Return Materials Authorization) number before the
product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 20 of 159
the phone. This type of damage is not covered under warranty.
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GETTING TO KNOW GXP2200
The Status Bar shows time,
connectivity, signal strength,
notification information and etc.
Account information displays in
this area. Up to 6 accounts can be
registered and displayed.
Onscreen MENU icon. Tap to
access settings and applications.
USING THE TOUCHSCREEN
When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown
in the following figure and users might need register their own account to have the account status
displayed.
Tap the onscreen MENU icon, the settings and applications menu will be brought up as shown below.
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Figure 4: GXP2200 Default Main Screen
Figure 5: GXP2200 Onscreen Menu
To fully manipulate the GXP2200 capacitive touch screen, use your fingers operate the following on the
GXP2200 icons, buttons, menu items, onscreen keyboard and etc.
Tap
To select items on the screen (e.g., setting options, apps);
To press onscreen buttons (e.g., "End" or "Options" softkey during the call) ;
To type letters and symbols using the onscreen keyboard.
Touch and Hold
Touch the item on the screen and hold it without lifting your finger from the screen till an action occurs.
For example, touch and hold on a picture to bring up operation options such as "Open", "Copy",
"Move", "Rename" and etc.
Drag
Touch and hold an item for a few seconds first. Once the item has a red frame activated, or a move
option shows up, keep your finger on the screen and move it until the target position is reached. Then
lift your finger up to release.
Slide
Move your finger across the screen to slide. To view different idle screens or menu pages, slide left or
right; to view the status bar on top of the screen, place your finger on the bar and slide it down. If your
finger stays on the screen for too long, the item may be selected and sliding won't occur.
Pinch
Place two fingers on the screen, then pinch them together (zoom out) or spread them apart (zoom in).
This could be used in main screen, or apps like Browser and Gallery.
IDLE SCREEN
SETTING UP HOME SCREEN
By default, the HOME screen is the one with account registration status displayed. Users could change it
by specifying the HOME screen as preferred. Follow the steps below to set up the HOME screen.
GXP2200 is up and running on idle screen;
Press the MENU button and tap on "Edit" option. Or users could place two fingers on the
screen and them pinch together. Then it will zoom out all the screens as shown in Figure 6: Set
GXP2200 HOME Screen.
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The screen with selected in a red frame is the HOME screen. Others are shown with icon . Tap
on the icon to select the corresponding screen as the new HOME screen.
Figure 6: Set GXP2200 HOME Screen
ADDING IDLE SCREENS
By default, there are four idle screens. To add more screens, firstly pinch on the idle screen, or press the
MENU button and then touch "Edit" option to bring up the display in Figure 6: Set GXP2200
HOME Screen. Then tap on the icon so one more idle screen will be added. To adjust the sequence
for the idle screens to display, drag the screen and move to insert it before or after other screens.
DELETING IDLE SCREENS
The idle screens could be deleted. To delete, firstly remove all the widgets/shortcuts on that screen by
dragging the icon to Recycle Bin at the bottom. Then pinch on the idle screen, or press the MENU
button and then touch "Edit" option to bring up the display as the following figure shows. Now tap
on the icon for the screen you would like to delete.
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 24 of 159
Onscreen MENU icon. Displayed on the bottom of each idle screen.
Tap on it to access settings and all the installed applications.
HOME icon. Displayed on the bottom of onscreen Menu screen.
Tap on it to go back to the HOME screen.
Screen indicator. Displayed on the bottom of each idle screen.
Grey: The indicated screen is not the current displayed screen.
Figure 7: Delete GXP2200 Idle Screen
Note:
Removing the widgets/shortcuts from the screen to be deleted is necessary. Otherwise, users won't see
show up for the screen.
IDLE SCREEN ICONS
The following table describes the icons used on the GXP2200 idle screen and MENU screen.
Table 5: GXP2200 Onscreen Icons
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Screen indicator. Displayed on the bottom of each idle screen.
Orange: The current displayed screen.
Account registered. Displayed on the default HOME screen when
the account is registered. Tap on it to make calls via this account.
Account unregistered. Displayed on the default HOME screen if
the account is configured but not registered.
SCA Account. Displayed on the default HOME screen if the account
is registered as a SCA account.
Recycle Bin. Displayed when holding and dragging a widget on idle
screen.
Drag the widget to Recycle Bin to remove it from the idle screen.
Speaker. Displayed in status bar when speaker is being used.
Tone silent. Displayed in status bar when speaker is turned off.
When it's on silent, the incoming call/message won't produce ring
tone/notification tone from phone's speaker.
Headset. Displayed in status bar when headset is being used.
Handset. Displayed in status bar when handset is off hook.
1
Call forward (Account 1). Displayed in status bar when call forward
is set up for account 1.
2
Call forward (Account 2). Displayed in status bar when call forward
is set up for account 2.
3
Call forward (Account 3). Displayed in status bar when call forward
is set up for account 3.
4
Call forward (Account 4). Displayed in status bar when call forward
is set up for account 4.
5
Call forward (Account 5). Displayed in status bar when call forward
is set up for account 5.
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 26 of 159
6
Call forward (Account 6). Displayed in status bar when call forward
is set up for account 6.
Alarm. Displayed in status bar when there is alarm set up.
DND. Displayed in status bar when DND is on.
Mute. Displayed in status bar when the ongoing call is muted.
Network disconnected. Displayed in status bar when network is not
connected.
Network connected. Displayed in status bar when network is
connected.
USB connected. Displayed in status bar when USB storage device
is connected.
SD Card inserted. Displayed in status bar when SD card is inserted.
SD Card space full. Displayed in status bar when the inserted SD
card's space is full.
Voicemail. Displayed in status bar when there is new voicemail.
Bluetooth. Displayed in status bar when Bluetooth is enabled.
Calendar event. Displayed in status bar when calendar has event
scheduled.
Playing. Media Player is currently playing files.
Wi-Fi signal strength. Displayed in status bar when Wi-Fi is used.
ONSCREEN KEYBOARD
The GXP2200 onscreen keyboard can be activated by tapping on an input field.
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English Keyboard
This is the default keyboard on GXP2200. Tap on to change keyboard/input options.
Figure 8: GXP2200 Onscreen Keyboard - English Keyboard
Chinese Keyboard
When using Chinese Keyboard, users could input English and Chinese by switching input method. To
switch input method to English when the current method is Chinese, tap on .
Figure 9: GXP2200 Onscreen Keyboard - Chinese Input Method
To switch input method to Chinese when the current method is English, tap on .
Figure 10: GXP2200 Onscreen Keyboard - English Input Method
Lowercase and Uppercase
When using English input method, to switch input among lowercase, capital uppercase and all
uppercase, tap on , or .
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 28 of 159
Figure 11: GXP2200 Onscreen Keyboard - Lowercase
Figure 12: GXP2200 Onscreen Keyboard - Capital Uppercase
Figure 13: GXP2200 Onscreen Keyboard - All Uppercase
Number and symbols
To input number and symbols, tap on to switch the mode and tap on to go to another
page for more symbols.
Firmware Version 1.0.3.26 GXP2200 USER MANUAL Page 29 of 159
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