Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135
Enterprise IP Phones
Administration Guide
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GXP21XX Administration Guide
Version 1.0.9.127
COPYRIGHT
©2018 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
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GNU GPL INFORMATION
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 firmware contains third-party software licensed under
the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL.
Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/gxp_gpl_color.tar.gz
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GXP21XX Administration Guide
Version 1.0.9.127
Table of Content
DOCUMENT PURPOSE ................................................................................................. 9
GUI INTERFACE EXAMPLES ...................................................................................... 10
CHANGE LOG .............................................................................................................. 11
Firmware Version 1.0.9.127 ............................................................................................................ 11
Firmware Version 1.0.9.121 ............................................................................................................ 11
Firmware Version 1.0.9.108 ............................................................................................................ 11
Firmware Version 1.0.9.102 ............................................................................................................ 11
Firmware Version 1.0.9.96 .............................................................................................................. 12
Firmware Version 1.0.9.71 .............................................................................................................. 12
Firmware Version 1.0.9.69 .............................................................................................................. 12
Firmware Version 1.0.9.63 .............................................................................................................. 13
Firmware Version 1.0.9.32 .............................................................................................................. 13
Firmware Version 1.0.9.26 .............................................................................................................. 14
Firmware Version 1.0.9.25 .............................................................................................................. 14
Firmware Version 1.0.8.53 .............................................................................................................. 14
Firmware Version 1.0.8.49 .............................................................................................................. 14
Firmware Version 1.0.8.47 .............................................................................................................. 15
Firmware Version 1.0.8.46 .............................................................................................................. 15
Firmware Version 1.0.7.97 .............................................................................................................. 16
Firmware Version 1.0.7.81 .............................................................................................................. 16
Firmware Version 1.0.7.25 .............................................................................................................. 17
Firmware Version 1.0.7.15 .............................................................................................................. 17
Firmware Version 1.0.6.9 ................................................................................................................ 18
Firmware Version 1.0.6.6 ................................................................................................................ 18
Firmware Version 1.0.6.2 ................................................................................................................ 18
Firmware Version 1.0.5.23 .............................................................................................................. 18
Firmware Version 1.0.5.18 .............................................................................................................. 18
Firmware Version 1.0.5.17 .............................................................................................................. 18
Firmware Version 1.0.4.23 .............................................................................................................. 19
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Firmware Version 1.0.4.16 .............................................................................................................. 19
Firmware Version 1.0.4.15 .............................................................................................................. 19
Firmware Version 1.0.4.10 .............................................................................................................. 20
Firmware Version 1.0.3.9 ................................................................................................................ 20
Firmware Version 1.0.2.9 ................................................................................................................ 20
Firmware Version 1.0.1.19 .............................................................................................................. 20
Firmware Version 1.0.1.6 ................................................................................................................ 21
Firmware Version 1.0.0.17 .............................................................................................................. 21
WELCOME ................................................................................................................... 22
PRODUCT OVERVIEW ................................................................................................ 23
Feature Highlights ................................................................ .......................................................... 23
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Technical Specifications .................................. 24
CONFIGURATION GUIDE ............................................................................................ 32
Configuration via Keypad ................................................................................................................ 32
Configuration via Web Browser ....................................................................................................... 38
Definitions ...................................................................................................................................... 39
Status Page Definitions............................................................................................................ 39
Accounts Page Definitions ....................................................................................................... 41
Settings Page Definitions ......................................................................................................... 56
Network Page Definitions ......................................................................................................... 85
Maintenance Page Definitions ................................................................................................. 90
Phonebook Page Definitions .................................................................................................... 96
BLF LED Patterns ........................................................................................................................... 99
Eventlist BLF Listening Transport Protocol .................................................................................... 101
NAT Settings ................................................................................................................................ 102
Dial Plan Configuration ................................................................................................................. 103
Blind Transfer and Attended Transfer Softkey................................................................................ 104
Display SIP Message Text on LCD ................................................................................................ 105
Link Command ............................................................................................................................. 106
TLS Negotiation ............................................................................................................................ 106
Weather Update ........................................................................................................................... 106
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Editing Contacts and Click-To-Dial ................................ ................................................................ 107
Immediate Download .................................................................................................................... 109
Send Instant Message .................................................................................................................. 110
Wallpaper ..................................................................................................................................... 110
Contact Picture Support ................................................................................................................ 113
Screensaver Pictures Downloading ............................................................................................... 115
Saving Configuration Changes...................................................................................................... 116
Rebooting from Remote Locations ................................ ................................................................ 116
Bluetooth ...................................................................................................................................... 116
Packet Capture ............................................................................................................................. 117
Screenshots ................................................................................................................................. 118
Multicast Paging ........................................................................................................................... 118
Configuring Eventlist BLF ............................................................................................................. 118
Outbound Notification Support ...................................................................................................... 119
Virtual Multi-Purpose Keys ............................................................................................................ 130
Programmable Keys Status On Web GUI ...................................................................................... 139
PAI Update for CallPark VPK/MPK ................................................................................................ 139
UPGRADING AND PROVISIONING........................................................................... 142
Upgrade via Keypad Menu............................................................................................................ 142
Shortcut of Upgrade and Provision via Keypad Menu ................................ .................................... 142
Upgrade via Web GUI ................................ ................................................................ ................... 143
No Local TFTP/FTP/HTTP Servers ............................................................................................... 143
Configuration File Download ......................................................................................................... 143
No Touch Provisioning .................................................................................................................. 146
RESTORE FACTORY DEFAULT SETTINGS ............................................................. 147
Restore to factory using Web GUI ................................................................................................. 147
Restore to factory using hard keys ................................ ................................................................ 148
Restore to factory using LCD menu .............................................................................................. 148
EXPERIENCING GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 ....................... 149
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Table of Tables
Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in a Glance ................................ 23
Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Comparison Guide ................................... 24
Table 3: GXP2130 Technical Specifications ............................................................................................ 24
Table 4: GXP2140 Technical Specifications ............................................................................................ 26
Table 5: GXP2160 Technical Specifications ............................................................................................ 27
Table 6: GXP2170 Technical Specifications ............................................................................................ 28
Table 7: GXP2135 Technical Specifications ............................................................................................ 30
Table 8: Configuration Menu ................................ ................................................................ .................. 32
Table 9: Status Page Definitions ............................................................................................................ 39
Table 10: Account Page Definitions ........................................................................................................ 41
Table 11: Settings Page Definitions ........................................................................................................ 56
Table 12: Network Page Definitions........................................................................................................ 85
Table 13 : Maintenance Page Definitions ............................................................................................... 90
Table 14: Phonebook Page Definitions ................................................................................................... 96
Table 15: BLF LED Patterns................................................................................................................... 99
Table 16: Action URL - Supported Events............................................................................................. 120
Table 17: Action URL - Supported Dynamic Variables .......................................................................... 120
Table 18: Action URL Parameters P-values .......................................................................................... 121
Table 19: Action URL – Add Destination Settings ................................................................................. 123
Table 20: Action URL - Destination P-values ........................................................................................ 123
Table 21: Action URL – Notification Options ......................................................................................... 124
Table 22: Action URL Notification – Events and Dynamic Attributes ...................................................... 125
Table 23: Action URL Notification P-values ........................................................................................... 129
Table 24: VPK Modes in String Format ................................................................................................ 132
Table 25: VPK Modes Icon Indications ................................................................................................. 134
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Table of Figures
Figure 1: Keypad MENU Configuration .................................................................................................. 37
Figure 2: Change Password on First Boot .............................................................................................. 39
Figure 3: SIP Listening Mode ............................................................................................................... 101
Figure 4: Dial Plan Configuration ................................ ......................................................................... 103
Figure 5: Transfer Softkey During Call ................................................................................................. 105
Figure 6: Blind/Attended Softkeys During Call ...................................................................................... 105
Figure 7: Display SIP Message Text on LCD ................................ ........................................................ 105
Figure 8: Link Command...................................................................................................................... 106
Figure 9: Web Service ......................................................................................................................... 107
Figure 10: Click To Dial feature ............................................................................................................ 108
Figure 11: Edit contacts ....................................................................................................................... 109
Figure 12: Instant Message ................................................................................................................. 110
Figure 13: Send Instant Message ........................................................................................................ 110
Figure 14: Download Wallpaper from Server ......................................................................................... 111
Figure 15: Upload Selected Wallpaper to Phone .................................................................................. 112
Figure 16: Wallpaper – Color Background Mode .................................................................................. 112
Figure 17: Wallpaper Source ............................................................................................................... 113
Figure 18: Select Picture................................................................................................ ...................... 114
Figure 19: Upload Picture .................................................................................................................... 114
Figure 20: Picture Call-Info Header ...................................................................................................... 115
Figure 21: Screensaver Settings .......................................................................................................... 115
Figure 22: HFS HTTP Server ............................................................................................................... 116
Figure 23: Packet Capture in Idle ................................ ................................................................ ......... 117
Figure 24: Packet Capture when running ................................ ............................................................. 117
Figure 25: Screenshots ................................................................................................ ........................ 118
Figure 26: Action URL Settings Page ................................................................................................... 119
Figure 27: Action URL Packet .............................................................................................................. 121
Figure 28: Action URL - Add Destination .............................................................................................. 122
Figure 29: Action URL - Add Notification .............................................................................................. 124
Figure 30: VPK Page ........................................................................................................................... 130
Figure 31: Edit VPK – Fixed VPK ......................................................................................................... 131
Figure 32: Edit VPK – Dynamic VPK .................................................................................................... 132
Figure 33: Line Key as Transfer Mode ................................................................................................. 133
Figure 34: VPK – LCD Indication ......................................................................................................... 134
Figure 35: Dial Screen ................................................................ ......................................................... 138
Figure 36: Making Call ......................................................................................................................... 138
Figure 37: VPK Status ......................................................................................................................... 139
Figure 38: VPK/MPK to Park the Call ................................................................................................ ... 140
Figure 39: Dial Park Space directly ...................................................................................................... 140
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Figure 40: Call History Updated if Call is Parked using MPK/VPK ........................................................ 140
Figure 41: Received PAI Header .......................................................................................................... 141
Figure 42: Config File Download .......................................................................................................... 144
Figure 43: Certificates Files Download ................................................................................................. 146
Figure 44: Factory Reset from web GUI ............................................................................................... 147
Figure 45 : Confirmation for Factory Reset ........................................................................................... 148
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GXP21XX Administration Guide
Version 1.0.9.127
DOCUMENT PURPOSE
This document describes how to configure GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 features via
phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators.
To learn the basic functions of GXP2130/GXP2140/GXP2160/GXP2170/GXP2135, please visit
http://www.grandstream.com/support to download the latest “GXP2130 / GXP2140 / GXP2160 / GXP2170
/ GXP2135 User Guide”.
This guide covers the following topics:
• Product Overview
• Configuration Guide
• Upgrading and Provisioning
• Restore Factory Default Settings
• Experiencing GXP21xx
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GXP21XX Administration Guide
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GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/gxp21xx_web_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Pages
3. Screenshots of Accounts Pages
4. Screenshots of Settings Pages
5. Screenshots of Network Pages
6. Screenshots of Maintenance Pages
7. Screenshots of Phonebook Pages
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GXP21XX Administration Guide
Version 1.0.9.127
CHANGE LOG
This section documents significant changes from previous versions of admin manuals for
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135. Only major new features or major document updates
are listed here. Minor updates for corrections or editing are not documented here.
Firmware Version 1.0.9.127
• Added Clear option for Packet Capture. [Packet Capture]
• Added Ability to sync phonebook directly through SIP notify [Immediate Download]
Firmware Version 1.0.9.121
• Added support to disable the BLF call pickup process for both methods "Replaces header" and "Prefix"
[BLF Call-pickup]
• Added support to disable/enable ringtone on headset [Always Ring Speaker]
• Added support to show both call session timer and hold duration timer on LCD during call hold [Show
On Hold Duration]
• Added support to set only the same account in conference [Only Same Account in Conference]
• Added support to automatically firmware upgrade [Firmware Upgrade Confirmation]
• Added support to turn off LCD even if there is a missed call notification and flash MWI LED [Disable
Missed Call Backlight]
• Added support to park call real number [Virtual Multi-Purpose Keys]
• Removed CA/Custom certificate from configuration backup [Download Device Configuration]
• Added option to disable incoming call popup [Incoming Call Popup]
• Added support of exact match lookup method for LDAP search [Exact Match Search]
• Added support to display or hide Diversion info [Enable Diversion Information Display]
• Added VPKs to TR069 Data Model
• Removed subscription then changing subscribe information [Virtual Multi-Purpose Keys]
• Added support for more of 30 groups in local phonebook [Group Management]
• Added support of manual VLAN configuration [Enable Manual VLAN Configuration]
Firmware Version 1.0.9.108
• No major changes.
Firmware Version 1.0.9.102
• Added Support to download certificate files during provisioning. [Certificates and Keys provision]
• Updated Korean LCD and web UI display translations. [Korean]
• Added Option to enable or disable Acoustic Echo Cancellation. [Enable Ehanced Acoustic Echo
Canceller]
• Added Ability to randomize the sending of TR069 INFORM message. [Randomized TR069 Startup]
• Added Support for 802.1x authentication with special letter like "@","-". [802.1X Identity] [MD5
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GXP21XX Administration Guide
Version 1.0.9.127
Password]
• Added More fields for Distinctive Ring Tone. (Matching Rule) [Match Incoming Caller ID]
Firmware Version 1.0.9.96
• Added support for SNMPv3 [SNMP Settings]
• Added support for more Action URL notification [Action URL]
• Added support for Group Listening softkey [Group Listen with Speaker]
• Added support to configure device with custom certificate signed by custom CA certificate [Custom
Certificate]
• Added FTP/FTPS support for provisioning and firmware upgrade [UPGRADING AND PROVISIONING]
• Added Catalan Language support [Catalan]
• Added option to enable/disable instant messages on LCD screen [IM]
• Added support to allow custom softkey values configurable in all phone states [Call Screen Softkeys]
• Allow provision to fallback to origin server path if it fails from the server from DHCP option 66 [Allow
DHCP Option 43 and Option 66 Override Server]
• Added support to inverse the sequence of uploading cfg files when the phone is forced to load all config
files [Download and Process All Available Config Files]
• Added max download/search result number support for Broadsoft XSI directory [Broadsoft Contacts
Download Limitation]
• Removed downloading all XSI directory on reboot for Broadsoft
• Added kick option for network conference for Broadsoft
• Added ability to generate core dump files manually according to Phone or GUI [Core Dump]
• Allowed feature key sync for call forward with local call features disabled for Broadsoft [Broadsoft]
• Allow BLF key to pick up a call parked on a monitored extension for Broadsoft
• Added monitored call park on busy lot should be denied [park a call to an occupied parking lot]
• Added Web UI Entry for Users to Append OpenVPN Config Options [Additional options to be appended
to the OpenVPN®]
• Added ability to show/hide VPK shared line description value by provisioning [VPK shared line display
description]
• Removed Device’s unused P-Values from the configuration backup file downloaded from Web UI
• Added Dial plan flag T support. [Flag T]
• Updated Broadsoft XSI Contact Download Interval tooltip [Contact Download Interval]
• Improved Broadsoft SCA feature for handling multiple call arrangement under Account Mode
• Updated Broadsoft XSI download interval default value to 72 hours [Contact Download Interval]
Firmware Version 1.0.9.71
• Removed Device’s unused P-Values from the configuration backup file downloaded from Web UI.
Firmware Version 1.0.9.69
• Added Confirm window for killing program to generate core dump on web UI.
• Enhanced syslog to run on other ports instead of default port. [Syslog Server]
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• Added Option to choose either to override or accumulate groups when uploading a new XML
phonebook. [Import Group Method]
• Added Auto provision starts when certain p-values are changed. [P-values that trigger Auto-Provision]
• Added Attempt to download config files. [Attempt to download Config File again]
Firmware Version 1.0.9.63
• Added “Account Display” option to configure SIP account display label on LCD. [Account Display]
• Added Login Prefix/Suffix for public mode. [Public Mode Username Prefix] [Public Mode Username
Suffix]
• Enabled strong password for admin/user password. [Test Password Strength]
• Added SNMP support [SNMP Settings]
• Added CSTA support [CSTA Control]
• Added web UI option to upload SSH public key for SSH access. [SSH Public Key]
• Added option to disable user web account [Enable User Web Access]
• Added support to customize idle time to logout the web access [Web Session Timeout]
• Added support to customize number of failed attempts to access web GUI [Web Access Attempt Limit]
• Added an option to force the phone to download and process all available config files [Download and
Process All Available Config Files]
• Added an option on web UI to warm deleting all contacts [Delete All Contacts]
• Added support of display of Active VPK page. [Enable Active VPK Page]
• Added Random firmware/config download time feature [Randomized Automatic Upgrade]
• Added support for Password change upon initial login [Change Password on First Boot]
• Add ability to increase/decrease the priority of each existing pattern under phone's dial plan [Dial Plan
Configuration]
• Added Server Validation [Validate Server Certificates]
• Added option to disable DND function [Enable DND Feature]
• Allowed LCD backlight to be always on or always off [Active Backlight Timeout]
• Added ability to choose the predictive dialing source [Predictive Dialing Source]
• Added option to enable/disable incoming call popup [Incoming Call Popup]
• Added option to include MAC address in the SIP User-Agent [Use MAC Header]
• Added Use SBC configuration for 3CX [Use SBC]
• Added support for VPK share line to display description value [Virtual Multi-Purpose Keys]
• Added support for more of 30 groups on local phonebook [Group Management]
• Added host name of the phone on the DHCP INFORM using DHCP Option 12.
• Allowed BLF and speed dial to perform blind transfer during active call.
• Added support to get OpenVPN files from HTTP/TFTP server.
• Added DoNotDisturbEvent support for 3CX [Enable DND Feature]
Firmware Version 1.0.9.32
• No major changes.
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Version 1.0.9.127
Firmware Version 1.0.9.26
• No major changes.
Firmware Version 1.0.9.25
• Added support for “Off-Hook Auto Dial Delay” [Off-hook Auto Delay]
• Added keypad support for factory reset [Restore to factory using hard keys]
• Added “Call Completion” feature [Enable Call Completion Service]
• Added support to enable keypad lock with MPK/VPK/Softkey by one press [Keypad Lock]
• Added account swapping feature [Swap Account Settings]
• Added dial plan new web UI interface [Dial Plan Configuration]
• Added MPK mode for multicast listening list [Multicast Listen Address]
• Added new MPK mode: forward, DND, redial, SMS, paging [Physical Multi-Purpose Keys]
• Added “Transfer Mode via VPK” feature [Transfer Mode via VPK]
• Added action URI feature [Action URI Support]
• Added support for Cisco Discovery Protocol (CDP) [Enable CDP]
• Added support of wav playback feature and custom ringtone for individual Contact [Account Ring Tone]
• Added support to export/import user configuration [Download User configuration]
• Added “User Protection” feature [User protection]
• Added UCM Call Center Feature [UCM Call center]
• Added support to show status of user space [User Space]
• Added support for date and time display on screensaver [Show Date and Time]
• Added support for default ringtone [Default Ringtone]
Firmware Version 1.0.8.53
• No major changes
Firmware Version 1.0.8.49
• Added date in the top panel on the phone LCD Screen [Show Date on Status Bar]
• Added support of Syslog over TLS [Syslog Protocol]
• Added disable call waiting per account [Disable Call Waiting]
• Added ability to lock the phone ringing volume [Lock Volume]
• Added ability to search with case insensitive in Web UI phonebook [Search Bar]
• Added auto-answer ring alert [Notification Tone Volume]
• Added support for AES-256 in SRTP Call [SRTP Key Length]
• Added support of provisioning “Trusted CA Certificates” [Trusted CA Certificates]
• Added ability to display Broadsoft call center status on idle screen [Broadsoft Call Center]
• Added GDS support Integration [External Service]
• Added OpenVPN® username/password authentication and OpenVPN® Cipher option on web
[OpenVPN® Cipher Method][OpenVPN® Username][OpenVPN® Password]
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Version 1.0.9.127
Firmware Version 1.0.8.47
• Added Ability to customize the domain name on the XSI request [XSI Actions Path]
Firmware Version 1.0.8.46
• Added Option to Show/Hide VPK label on call screen [Show Keys Label]
• Added Option to disable and enable the notification popup window for the missed call [Enable Missed
Call Notification]
• Added Option to Sync Extension Board Backlight with LCD [Sync Backlight with LCD]
• Allowed certificate upload for OpenVPN® [OpenVPN® Settings]
• Added Support of PAI update for CallPark VPK/MPK [PAI Update for CallPark VPK/MPK]
• Added support for Predictive Dialing Feature [Predictive Dialing Feature]
• Attended Transfer Improvement [Attended Transfer Mode]
• Removed G729 codec restriction
• Updated NTP default value to “pool.ntp.org” [NTP Server]
• Added customizable OPUS Payload Type [OPUS Payload Type]
• Added DND Barge — Internal Calls and Paging [DND Override]
• Added user option to enable Plantronics EHS headset ringtone [EHS Headset Ring Tone]
• Hided Caller ID info on line key and BLF Presentation [Hide BLF Remote Status]
• Enabled RTCP & RTCP-XR [Protocols/Standards]
• Added “Link” command to display port status [Link Command]
• Added support TLS negotiation over TLS v1, TLS v1.1 and TLS v1.2 for SIP [TLS Negotiation]
• Added support to send SIP log without enabling debug level [Send SIP Log]
• Added MAC address display in the header of SIP Register [Use MAC Header]
• Added ability to remove “target” softkey [Show Target Softkey]
• Added ability to remove SIP error on LCD [Show SIP Error Response]
• Added ability to send Instant Messages from web GUI [Send Instant Message]
• Added features that support configurable option for RFC2543 Hold (0.0.0.0) and RFC3261 (a line)
[RFC2543 Hold]
• Added the ability to manage Call History from Web GUI [Call History]
• Enhanced intercom options [Intercom Settings]
• Added customizable Softkey Layout [Custom Softkey Layout]
• Added ability to take screenshots from the phone [Screenshots]
• Added Affinity password support [Affinity]
• Added Affinity support [Affinity Support]
• Enhanced MORE softkey selection [More Softkey Display Mode]
• Added contact picture/icon through SIP Call-Info header [Contact Picture Support]
• Added LINE key mode support, coexisted with legacy mode [Key Mode]
• Added Live DialPad Feature [Enable Live DialPad]
• Added specific model configuration file [Configuration File Download]
• Added Automatic Redial Function [Enable Automatic Redial]
• Added Preferred Default Account [Preferred default Account]
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GXP21XX Administration Guide
Version 1.0.9.127
• Added GXP2200EXT LCD timeout [Active Backlight Timeout]
• Split Firmware/Config Upgrade Method/Username/Password [Upgrade and Provisioning]
Firmware Version 1.0.7.97
• Added options to enable / disable custom SIP header [Custom SIP Headers]
• Added support for configuring RTP port range [Local RTP Port]
• Added support for more keys as send [Use # as Dial Key]
• Added support of configurable HTTP/HTTPS port for Web UI access [HTTP Web Port][HTTPS Web
Port]
• Added language input search support [Language]
• Added single button call parking support [Call Pickup Barge-In Code]
• Added option to set the DTMF delay [DTMF Delay]
• Added option to enable/disable HTTP access [Web Access Mode]
• Added silent ringtone option [Account Ring Tone]
• Added option to lock or restrict to only call/receive functionality without menu access and ability to
configure anything from phone side [Configuration via Keypad Menu]
• Added ability to change instant message display duration
• Added ability to change screensaver pictures via HTTP server [Screensaver Server Path]
• Added support for DHCP option 132 & 133 tunneled through DHCP option 43 [Enable DHCP VLAN]
• Added ability to use MPK to trigger a conference [Programmable Keys]
• Added ability to display mobile and home number when searching in local
• Added ability to set call forwarding from the web GUI [Feature Codes]
• Added ability to disable/enable a sound notification for each ringing monitored BLF [Enable BLF Pickup
Sound]
• Added option to allow the user to modify the configuration Bluetooth via Web UI [Bluetooth]
• Added option to enable/disable voicemail indication [Disable VM/MSG power light flash]
• Added random registration [Delay Registration]
• Added return code when call is rejected or DND [Return Code When Refusing Incoming Call][Return
Code When Enable DND]
• Added option to enable Plantronics EHS headset ringtone [EHS Headset Ring Tone]
• Changed OPUS sampling rate to 48000 Hz.
• Added ability to change screensaver pictures via HTTP [Screensaver Server Path]
Firmware Version 1.0.7.81
• Added support for local firmware upgrade [Upgrade Firmware]
• Added a web option to let user chose whether to display internet down warning window
• Added OPUS codec support [Voice Codec]
• Added support to accept P-value in string format for VPK mode configuration xml [P-Value for VPK
Mode in String Format]
• Added pre-Dialing search to include Broadsoft directories [Broadsoft]
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Version 1.0.9.127
Firmware Version 1.0.7.25
• Added support for Broadsoft XSI authentication type [Settings Page Definitions]
• Added support to configure Broadsoft XSI SIP authentication method by selecting the account [Settings
Page Definitions]
• Added support to stop Screensaver when VPK is active [Settings Page Definitions]
• Added option to disable Auto Location Service from IPVideoTalk server [Settings Page Definitions]
• Added supports for secondary NTP server [Settings Page Definitions]
Added the ability to specify Eventlist BLF listening transport protocol [Eventlist BLF Listening Transport
Protocol]
• Added support to play sound notification when one or more monitored BLF is ringing [Settings Page
Definitions]
• Added support to populate configurable User Agent field [Settings Page Definitions]
• Added support to remove audio codec information on call screen [Accounts Page Definitions]
• Added support of BLF call pickup with Barge-In option [Accounts Page Definitions]
• Added option to control Speakerphone RX gain [Settings Page Definitions]
• Added support to display status detail on LCD Screen when Ethernet not connected, account not
register or configured
• Added DNS SRV Fail-over Mode option support [Accounts Page Definitions]
• Added separate subscription expire options for each account [Accounts Page Definitions]
• Added support for default Dial Plan { x+ | \+x+ | *x+ | *xx*x+ } [Accounts Page Definitions]
Firmware Version 1.0.7.15
• Added support for No Touch Provisioning to prompt for username and password for XML config file
download for Broadsoft server. [No Touch Provisioning]
• Changed the default provisioning protocol to HTTPS. This option “Upgrade via” is under phone’s web
UI→Maintenance→Upgrade and provisioning. [Maintenance Page ]
• Added support for outbound notification. [Outbound Notification Support]
• Added support for Virtual Multi-Purpose Keys. [Virtual Multi-Purpose Keys]
• Added support to show programmable keys status on web UI. [Programmable Keys Status On Web
GUI]
• Added option “Auto Provision List Starting Point” on web UI. [Settings Page Definitions]
• Added additional ability to customize DHCP option for provisioning server. [Maintenance Page ]
• Added support for iLBC and G723. [Accounts Page Definitions]
• Added options for G723 rate, iLBC frame size and payload type. [Accounts Page Definitions]
• Added option to enable and disable session timer. [Accounts Page Definitions]
• Added option to ring speaker for call waiting. [Settings Page Definitions]
• Added configurable backlight timer. [Settings Page Definitions]
• Added color background wallpaper selection. [Settings Page Definitions]
• Added BLF LED Pattern Explanation Form on web UI. [Settings Page Definitions]
• Disable screen saver when VPK is active. [Settings Page Definitions]
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• Added fully black support for the idle screen LCD brightness (i.e., allow idle brightness to be 0). [Settings
Page Definitions]
• Added Blind and Attended Transfer Softkey options. [Blind Transfer and Attended Transfer Softkey]
• Added ability to display SIP MESSAGE text on LCD. [Display SIP Message Text on LCD]
Firmware Version 1.0.6.9
• This is the initial version for GXP2135
• Added support to configure whether to show label background on VPK [Settings Page Definitions]
• Added support to show long label on VPK [Settings Page Definitions]
• Added support to hide Softkeys on main page [Settings Page Definitions]
Firmware Version 1.0.6.6
• Added VPK support for eventlist auto-provision. If there are more BLFs in the eventlist than idle VPK
keys, extra BLFs will be auto-provisioned to EXT board [Settings Page Definitions]
• Added “None” mode for VPK [Settings Page Definitions]
• Added 12 lines support (with 6 accounts)
Firmware Version 1.0.6.2
• This is the initial version for GXP2170
Firmware Version 1.0.5.23
• Updated logo for web GUI
Firmware Version 1.0.5.18
• Added more features descriptions for the MPKs mode – Monitored Call Park and Call Park sections.
[Settings Page Definitions]
• Added BLF LED Patterns Settings for LED Control section. [Settings Page Definitions]
• Added “Features” Softkey explanation for feature codes section. [Accounts Page Definitions]
Firmware Version 1.0.5.17
• Added option to factory reset the phone directly through SIP NOTIFY. [Accounts Page Definitions]
• Added option to disable multiple line in SDP, to send only 1 m line or multiple m lines. [Accounts Page
Definitions]
• Added option to allow barging by Call-Info. [Accounts Page Definitions]
• Added option to disable recovery on blind transfer. [Accounts Page Definitions]
• Added option to play a reminder tone when you have a call on hold. [Accounts Page Definitions]
• Added Feature Codes Configuration Part on WEB GUI to support call features using star codes locally.
[Accounts Page Definitions]
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• Added PC Port VLAN Tag and PC Port Priority Value options to assigns the VLAN tag and the priority
value of the PC port. [Network Page Definitions]
• Added option to disable SIP NOTIFY Authentication. [Maintenance Page ]
• Added option to configure the device to download language files automatically from server.
[Maintenance Page ]
• Added option to set the default call log type. [Settings Page Definitions]
• Added option to enable Local Call Recording. [Settings Page Definitions]
• Added option to download local call recordings. [Settings Page Definitions]
• Added option to configure the color and pattern of the LED based on status updates. [Settings Page
Definitions]
• Added function to allow configuration of MPK or Line key to provide MWI for other extension. [Settings
Page Definitions]
• Added function to allow configuration of Call Log for other extension. [Settings Page Definitions]
• Added MPK mode Monitored Call Park for other extension. [Settings Page Definitions]
• Added function to allow user to upload certificate file to phone and to configure the CA certificate.
[Maintenance Page ]
Firmware Version 1.0.4.23
• Added support to display the status of NAT connection for each account on the phone.
• Added option to auto provision Eventlist BLFs with monitored extensions. [Accounts Page Definitions]
• Added crypto life time option for SRTP calls. [Accounts Page Definitions]
• Added option to set the NTP update interval time. [Settings Page Definitions]
• Changed the default value of Layer 3 QoS for SIP to 26. [Network Page Definitions]
• Added option to set the Layer 3 QoS for RTP. [Network Page Definitions]
• Added BroadSoft Phonebook option in Phonebook Key functions list. [Phonebook Page Definitions]
• Added LDAP Protocol option to support LDAP over TLS. [Phonebook Page Definitions]
• GXP2130v1 does not support Bluetooth function, GXP2130v2 supports Bluetooth. [Bluetooth]
Firmware Version 1.0.4.16
• Added support to configure phone’s MPK from phone GUI. [Settings Page Definitions]
Firmware Version 1.0.4.15
• Added option to configure to always use the prefix for BLF Call-pickup. [Accounts Page Definitions]
• Added option to send SUBSCRIBE to BroadSoft server to obtain Call Park Notifications. [Accounts
Page Definitions]
• Added option to send credentials before being challenged by the server. [Maintenance Page ]
• Added user name and password options for HTTP/HTTPS server authentication for phonebook XML
downloading. [Phonebook Page Definitions]
• Added option to enable/disable the dial plan check while dialing through the call history and any
phonebook directories. [Settings Page Definitions]
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• Added option to enable/disable the busy tone heard in the handset when call is disconnected remotely.
[Settings Page Definitions]
• Added XML Application support. [Settings Page Definitions]
• Added Direct IP Call support on MPK and Phonebook. [Settings Page Definitions]
• Added ability to dial the digits faster when using MPK as Dial DTMF. [Settings Page Definitions]
• Added support to play short reminder beep when performing auto answer. [Settings Page Definitions]
Firmware Version 1.0.4.10
• Added option to show account name only and not the User ID on the LCD screen for GXP2130/2140.
[Accounts Page Definitions]
• Added option for adding Auth Header on initial REGISTER. [Accounts Page Definitions]
• Added BroadSoft Network Directories features. [Settings Page Definitions]
• Added Web UI option for downloading Language XML file. [Maintenance Page ]
• Added Web UI option for auto language download. [Maintenance Page ]
• Added Multicast paging support. [Settings Page Definitions]
• Added packet capture support. [Maintenance Page ]
• Added phonebook entry sorting option. [Phonebook Page Definitions]
Firmware Version 1.0.3.9
• Added PhonePower special feature. [Accounts Page Definitions]
• Added BroadSoft IM&P features. [Phonebook Page Definitions]
• Added Screensaver options to LCD under Preference→Appearance. [Configuration via Keypad]
• Added Web UI option to select default search mode for phonebook. [Configuration via Keypad]
• Added Second dial tone support. [Settings Page Definitions]
• Added Input character selection window. [Configuration via Keypad]
• Added BLF server support. [Accounts Page Definitions]
Firmware Version 1.0.2.9
• Add Bluetooth hands free mode. [Bluetooth]
• Added Configuration file upload support via Web UI. [Maintenance Page ]
• Add Screen saver support. [Settings Page Definitions]
• Add Wallpaper support. [Wallpaper]
• Add the support of STAR key keypad lock feature. [Maintenance Page ]
• Add the support of Configuration via Keypad Menu. [Maintenance Page ]
• Add Keypad shortcut to reboot and provisioning. [Shortcut of Upgrade and Provision via Keypad Menu]
Firmware Version 1.0.1.19
• Added GXP2130
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Firmware Version 1.0.1.6
• Added Local group and BroadSoft phonebook in phonebook support. [Maintenance Page ]
• Added Instant message. [Configuration via Keypad]
• Added BroadSoft shared call appearance support. [Accounts Page Definitions]
• Added BroadSoft call center support. [Accounts Page Definitions]
• Added Eventlist BLF update support for BroadSoft. [Accounts Page Definitions]
Firmware Version 1.0.0.17
• This is the initial version for GXP2140/GXP2160.
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WELCOME
Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Enterprise IP
Phone. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 is a state-of-the-art enterprise grade IP phone.
GXP2170 features 12 dual-color line keys (can be digitally programmed as up to 48 provisionable BLF/fastdial keys). GXP2135 features 8 dual-color line keys (can be programmed as up to 32 provisionable
BLF/fast-dial keys). GXP2140/GXP2160/GXP2170 features 4.3-inch TFT Color LCD, 5 programmable
context-sensitive Softkeys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way conference,
and Electronic Hook Switch (EHS). GXP2135 supports 2.8-inch TFT Color LCD, 4 programmable contextsensitive Softkeys, 4-way voice conference and EHS with Plantronics headsets. GXP2130 supports 2.8inch TFT Color LCD, 4 programmable context-sensitive Softkeys, 4-way voice conference and EHS with
Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140, 6 lines
for GXP2160, 12 lines for GXP2170, and 8 lines for GXP2135. The GXP2130 / GXP2140 / GXP2160 /
GXP2170/GXP2135 delivers superior HD audio quality, rich and leading-edge telephony features,
personalized information and customizable application service, automated provisioning for easy
deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP
devices and leading SIP/NGN/IMS platforms.
The GXP2130/GXP2160/GXP2170/GXP2135 supports presence and Busy Lamp Field (BLF) in the MultiPurpose Keys as well. The GXP2140/GXP2170 is expandable with one to 4 expansion modules. The
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 is the perfect choice for enterprise users looking for a
high quality, feature rich multi-line executive IP phone with advanced functionalities and performance.
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PRODUCT OVERVIEW
Feature Highlights
The following tables contain the major features of GXP21xx.
Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in a Glance
GXP2130
3 lines
2.8 inch (320x240) TFT color LCD
4 programmable Softkeys
Bluetooth V2.1 (GXP2130v2 only)
8 programmable Multi-Purpose Keys
4-way conference
GXP2140
4 lines
4.3 inch (480x272) TFT color LCD
5 programmable Softkeys
Bluetooth V2.1
5-way conference
Expansion board
GXP2160
6 lines
4.3 inch (480x272) TFT color LCD
5 programmable Softkeys
Bluetooth V2.1
5-way conference
24 programmable Multi-Purpose Keys
GXP2170
12 dual-color line keys that can be digitally
programmed as up to 48 provisionable
BLF/fast-dial keys
4.3 inch (480x272) TFT color LCD
5 programmable Softkeys
Bluetooth V2.1
5-way conference
Expansion board
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GXP2135
8 dual-color line keys that can be digitally
programmed as up to 32 provisionable
BLF/fast-dial keys
2.8 inch (320x240) TFT color LCD
4 programmable Softkeys
Bluetooth V2.1
4-way conference
Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Comparison Guide
Features
GXP2130
GXP2140
GXP2160
GXP2170
GXP2135
LCD Display
320x240
480 x 272
480 x 272
480 x 272
320x240
LCD Backlight
Yes
Yes
Yes
Yes
Yes
Number of Lines
3 4 6
12
8
Programmable
Hard Keys
8
N/A
24
48
32
Programmable
Softkeys
4 5 5 5 4
Extension
Module
N/A
Yes, up to 4 EXT
Boards
N/A
Yes, up to 4 EXT
Boards
N/A
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the GXP21xx series.
Table 3: GXP2130 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
2.8 inch (320x240) TFT color LCD
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Bluetooth
Yes, Bluetooth V2.1 (GXP2130v2 only, GXP2130v1 does not support Bluetooth)
Feature Keys
3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with dualcolor LED, 4 programmable contexts sensitive Softkeys, 5 navigation/menu keys,
11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK,
TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL,
SPEAKERPHONE, VOLUME+, VOLUME-
Voice Codec
Support for G.729A/B, G723.1, G.711µ/a-law, G.726, G.722 (wide-band), ILBC,
OPUS and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Telephony Features
Hold, transfer, forward, 4-way conference, call park, call pickup, shared-callappearance (SCA), bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather, GMI available for advanced custom application development
HD audio
Yes, both on handset and full-duplex handsfree speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish, Catalan
Upgrade/Provisioning
Firmware upgrade via TFTP/FTP/FTPSHTTP/HTTPS, mass provisioning using
TR-069 or encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240 VAC; Output: +12VDC, 0.5A;
Integrated Power-over-Ethernet (802.3af)
Physical
Dimension : 193mm (W) x 211mm (L) x 84.5 mm (H)
Unit weight: 0.78kg
Package weight: 1.3kg
Temperature and
Humidity
32-104℉ / 0～40℃, 10-90% (non- condensing)
Package Content
GXP2130 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
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Table 4: GXP2140 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
4 line keys with up to 4 SIP accounts, 5 programmable contexts sensitive
Softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE
(with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD,
HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME-
Voice Codec
Support for G.723.1, G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), OPUS,
iLBC and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension
module port
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-callappearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather, GMI available for advanced custom application development
HD audio
Yes, both on handset and full-duplex handsfree speakerphone
Extension Module
Yes, can power up to 4 GXP2200EXT modules which features a 128x384 graphic
LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys, and less
than 1.2W power consumption per unit.
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish, Catalan
Upgrade/Provisioning
Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using
TR-069 or encrypted XML configuration file
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Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240 VAC; Output: +12VDC, 1.0A;
Integrated Power-over-Ethernet (802.3af)
Max power consumption 6W (without GXP2200EXT), 10W (with 4 cascaded
GXP2200EXTs)
Physical
Dimension: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package
weight: 1.55kg
Temperature and
Humidity
32-104℉ / 0～40℃, 10-90% (non- condensing)
Package Content
GXP2140 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 5: GXP2160 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with
dual-color LED, 5 programmable contexts sensitive Softkeys, 5 navigation/menu
keys, 11 dedicated function keys for: MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE,
SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-callappearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, Hot Desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather, GMI available for advanced custom application development
HD audio
Yes, both on handset and full-duplex handsfree speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
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QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 & MD5-sess based authentication,
AES based secure configuration file, SRTP, TLS, 802.1x media access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish, Catalan
Upgrade/Provisioning
Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using
TR-069 or encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240V; Output: +12V, 1.0A;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W
Physical
Dimension : 222mm (W) x 210mm (L) x 93mm (H).
Unit weight: 0.98kg; Package weight: 1.62kg
Temperature and
Humidity
32-104℉ / 0～40℃, 10-90% (non- condensing)
Package Content
GXP2160 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 6: GXP2170 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
12 line keys with up to 6 SIP accounts or 48 provisionable BLF/fast-dial keys, 5
programmable contexts sensitive Softkeys, 5 navigation/menu keys, 11 dedicated
function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER,
CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE,
VOLUME+, VOLUME-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and out-
of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension
module port
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Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-callappearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, Hot Desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather, news GMI available for advanced custom application development
HD audio
Yes, both on handset and full-duplex handsfree speakerphone
Extension Module
Yes, can power up to 4 GXP2200EXT modules which features a 128x384 graphic
LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys, and less
than 1.2W power consumption per unit.
Base Stand / Wall
Mountable
Yes, allow 2 angle positions
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish, Catalan
Upgrade/Provisioning
Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using
TR-069 or encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240V; Output: +12V, 1.0A;
Integrated Power-over-Ethernet (802.3af)
Max power consumption:
5.4W (without GXP2200EXT)
or 9.2W (with 4 cascaded GXP2200EXTs)
Physical
Dimension : 228mm (W) x 206mm (L) x 46.5mm (H).
Unit weight: 0.98kg; Package weight: 1.55kg
Temperature and
Humidity
0 ~ 40ºC (32 ~ 104ºF), 10 ~ 90% (non-condensing)
Package Content
GXP2170 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part 15 (CFR 47) Class B ; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN 60950-1, EN62479, AS/NZS CISPR 22 Class B, AS/NZS
CISPR 24, RoHS ; UL 60950 (power adapter)
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Table 7: GXP2135 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
2.8 inch (320x240) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
8 line keys with up to 4 SIP accounts or 32 provisionable BLF/fast-dial keys, 4
programmable contexts sensitive Softkeys, 5 navigation/menu keys, 11 dedicated
function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER,
CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE,
VOLUME+, VOLUME-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and out-
of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-callappearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, Hot Desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather, news
GMI available for advanced custom application development
HD audio
Yes, both on handset and full-duplex handsfree speakerphone
Base Stand / Wall
Mountable
Yes, allow 2 angle positions
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish, Catalan
Upgrade/Provisioning
Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using
TR-069 or encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240VAC; Output: +12VDC, 0.5A;
Integrated Power-over-Ethernet (802.3af) Max power consumption 3W
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Physical
Dimension : 228mm (W) x 206mm (L) x 46.5mm (H)
Unit weight: 0.98kg
Package weight: 1.55kg
Temperature and
Humidity
0 ~ 40ºC (32 ~ 104ºF), 10 ~ 90% (non-condensing)
Package Content
GXP2135 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part 15 (CFR 47) Class B ; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN 60950-1, EN62479, AS/NZS CISPR 22 Class B, AS/NZS
CISPR 24, RoHS ; UL 60950 (power adapter)
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CONFIGURATION GUIDE
The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 can be configured via two ways:
• LCD Configuration Menu using the phone’s keypad;
• Web GUI embedded on the phone using PC’s web browser.
Configuration via Keypad
To configure the LCD menu using phone’s keypad, follow the instructions below:
• Enter MENU options. When the phone is in idle, press the round MENU button to enter the
configuration menu.
• Navigate in the menu options. Press the arrow keys up/down/left/right to navigate in the menu options.
• Enter/Confirm selection. Press the round MENU button or “Select” Softkey to enter the selected
option.
• Exit. Press “Exit” Softkey to exit to the previous menu.
• Return to Home page.
In the Main menu, press Home Softkey to return home screen.
In sub menu, press and hold “Exit” Softkey until Exit Softkey changes to Home Softkey, then release
the Softkey.
• The phone automatically exits MENU mode with an incoming call, when the phone is off hook or the
MENU mode if left idle for more than 60 seconds.
• When the phone is in idle, pressing the UP-navigation key can see phone’s IP address, IP setting, MAC
address and software address.
The MENU options are listed in the following table.
Table 8: Configuration Menu
Call History
Displays Local call logs:
All Calls/Answered Calls/Dialed Calls/Missed Calls/Transferred Calls
Status
Displays account status, network status, software version number and Hardware
• Account status.
• Network status.
Press to enter the sub menu for MAC address, IP setting information
(DHCP/Static IP/PPPoE), Ipv4 address, Ipv6 address, Subnet Mask, Gateway
and DNS server.
• System Information
Press to enter the sub menu for Hardware version, P/N number. Boot, Core,
Base, Prog version and IP Geographic Information.
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Contacts
Contacts sub menu includes the following options:
• Local Phonebook
• Local Group
• LDAP Directory
Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and
Broadsoft Phonebooks. User could configure phonebooks/groups/LDAP options
here, download phonebook XML to the phone and search phonebook/LDAP
directory.
Messages
Message sub menu include the following options:
• Instant Message
Displays received instant messages;
• Voice Mails
Displays voicemail message information in the format below: new messages/all
messages (urgent messages/all urgent messages).
Preference
Preference sub menu includes the following options:
• Do Not Disturb
Enables/disables Do Not Disturb on the phone.
• Star Key Lock
Turns on/off keypad lock feature and configures keypad lock password. The
default keypad lock password is null. If user enabled Star Key lock without
configuring password, user can unlock keypad by holding * key 4 seconds and
pressing “OK” button.
• Sounds
o Ring Tone
Configures different ring tones for incoming call.
o Ring Volume
Adjusts ring volume by pressing left/right arrow key.
• Appearance
o Active LCD Brightness
Adjusts active LCD brightness by pressing left/right arrow key
o Idle LCD Brightness
Adjusts idle LCD brightness by pressing left/right arrow key
o Active LCD Timeout
Adjusts the minute of active backlight timeout.
o Screensaver
Enables/Disables Screensaver
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o Screensaver Timeout
Configures the minutes of idle before the screensaver activates.
Valid range is 3 to 6.
• Language and Input
o Display Language
Selects the language to be displayed on the phone’s LCD. Users could
select Automatic for local language based on IP location if available.
By default, it is Auto.
o Default Input Selection
Selects the Input mode from Multi-Tap and Shiftable. By default, it is
Multi-Tap.
Multi-Tap: User may tap the same key multiple times to switch to the
desired character.
Shiftable: After pressing the number button, user will see the IDs of
the characters that matching to the button. User can select the desired
character by entering the corresponding ID on keypad.
• Date Time
o Allow DHCP Option 42 to override NTP server
o Allow DHCP Option 2 to override Time Zone setting
o Time Settings
It is used to configure date and time on the phone.
• Search Mode
Specifies the phonebook search mode to QuickMatch or ExactMatch. By
default, it is QuickMatch.
Phone
Phone sub menu includes the following options:
• SIP
Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password,
SIP Transport and Audio information to register SIP account on the phone.
• Call Features
Configures call forward features for Forward All, Forward Busy, Forward No
Answer and No Answer Timeout.
System
System sub menu includes the following options:
• Network
o IP Setting
Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE account
ID and password; Configures static IP address, Netmask, Gateway,
DNS Server 1 and DNS Server 2.
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o 802.1X
Enables/Disables 802.1X mode; Configures 802.1x identity and MD5
password.
o Layer 2 QoS
Configures 802.1Q/VLAN Tag and priority value. Select “Reset VLAN
Config” to reset VLAN configuration.
• Bluetooth Settings (GXP2130v2/GXP2140/GXP2160/GXP2170/GXP2135)
o Bluetooth Status
Displays the status of Bluetooth
o Bluetooth MAC
Displays the GXP phone’s MAC address
o Power
Turns on/off the Bluetooth feature.
o Handsfree Mode
Enables/Disables Handsfree mode
o Bluetooth Name
Specifies GXP phone name when discovered by other Bluetooth
devices.
o Start Scan
Starts to scan other Bluetooth devices around the phone. If found, user
could press “Pair” Softkey, and enter Pin code to pair to other Bluetooth
devices.
• Upgrade
o Firmware Server
Configures firmware server for upgrading the phone.
o Config Server
Configures config server for provisioning the phone.
o Upgrade Via
Specifies upgrade/provisioning via TFTP/FTP/FTPS/HTTP/HTTPS.
o Start Provision
Starts Provision immediately.
• Language Download
o Auto Language Download
o Language Download
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• Factory Functions
o Diagnostic Mode
All LEDs will light up. All keys’ name will display in red on LCD screen
before diagnosing. Press any key on the keypad to diagnose the key’s
function. When done, the key’s name will display in blue on LCD. Lift
and put back the handset to exit diagnostic mode.
o Audio Loopback
Speak to the phone using speaker/handset/headset. If you can hear your
voice, your audio is working fine. Press “Exit” Softkey to exit audio
loopback mode.
o LCD on/off
Selects this option to turn off LCD. Press any button to turn on LCD.
o LCD Diagnostic
Enters this option and press Left/Right Navigation key to do LCD
Diagnostic. Press “Exit” Softkey to quit.
o Certificate Verification
This is used to validate certificate chain for the server’s certificate.
• UCM Detect
Detect/connect UCM server to process auto-provision. Manually input the IP and
port of the UCM server phone wants to bind with; Or select from the available
UCM server in network.
• Authentication
o Admin Password
This is used to change the admin password for Web UI access.
o End User Password
This is used to change end user password for Web UI access.
o Settings
Turns on/off Test Password Strength feature. This will allow only
passwords with some constraints to ensure better security.
• Operations
o Factory Reset
It is used to restore the phone to factory default settings.
Reboot
Reboots the phone.
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The following picture shows the keypad MENU configuration flow:
Figure 1: Keypad MENU Configuration
Call History
Status
Contacts
Messages
Preference
Phone
System
Reboot
MENU
Account Status
Network Status
System information
SIP
Call Features
Network
Bluetooth
Upgrade
Language Download
Factory Functions
UCM Detect
Authentication
Factory Reset
Local Phonebook
Local Group
LDAP Directory
Do Not Disturb
Star Key Lock
Sounds
Appearance
Language and Input
Date Time
Search Mode
Instant Messages
Voice Mails
Ring Tone
Ring Volume
Enable/Disable
Password
Active LCD Brightness
Idle LCD Brightness
Active LCD Timeout
Screensaver
Screensaver Timeout
Bluetooth status
Bluetooth MAC
Power
Handsfree Mode
Bluetooth Name
Start Scan
Firmware Server
Config Server
Upgrade via
Start Provision
IP Settings
Preferred DNS Server
DNS Server 1
DNS Servers 2
802.1X
Layer 2 QoS
Diagnostic Mode
Audio Loopback
LCD on/off
LCD Diagnostic
Certificate Verification
Local Call Logs
Display Language
Default Input Selection
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Configuration via Web Browser
The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 embedded Web server responds to HTTP/HTTPS
GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web
browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE.
To access the Web GUI:
1. Connect the computer to the same network as the phone.
2. Make sure the phone is turned on and shows its IP address. You may check the IP address by
pressing Up arrow button when phone is at idle state.
3. Open a Web browser on your computer.
4. Enter the phone’s IP address in the address bar of the browser.
5. Enter the administrator’s login and password to access the Web Configuration Menu.
Notes:
• The computer must be connected to the same sub-network as the phone. This can be easily done by
connecting the computer to the same hub or switch as the phone connected to. In absence of a
hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the
back of the phone;
• If the phone is properly connected to a working Internet connection, the IP address of the phone will
display in MENU→Status→Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx
stands for a number from 0-255. Users will need this number to access the Web GUI. For example, if
the phone has IP address 192.168.40.154, please enter “http://192.168.40.154” in the address bar of
the browser;
• There are two default passwords for the login page:
User Level
User
Password
Web Pages Allowed
End User Level
user
123
Only Status and Basic Settings
Administrator Level
admin
admin
Browse all pages
• When accessing the GXP2130/2140/2160/2170/2135 for the first time or after factory reset, users
will be asked to change the default administrator password before accessing GXP21xx Web
interface.
• The new password field is case sensitive with a maximum length of 25 characters. Using strong
password including letters, digits and special characters is recommended for better security.
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Figure 2: Change Password on First Boot
• When changing any settings, always SUBMIT them by pressing the “Save” or “Save and Apply” button
on the bottom of the page. If the change is saved only but not applied, after making all the changes,
click on the “APPLY” button on top of the page to submit. After submitting the changes in all the Web
GUI pages, reboot the phone to have the changes take effect if necessary (All the options under
“Accounts” page and “Phonebook” page do not require reboot. Most of the options under “Settings”
page do not require reboot).
Definitions
This section describes the options in the phone’s Web GUI. As mentioned, you can log in as an
administrator or an end user.
• Status: Displays the Account status, Network status, and System Info of the phone.
• Account: To configure the SIP account.
• Settings: To configure call features, ring tone, audio control, LCD display, date and time, Web services,
XML applications, programmable keys etc.
• Network: To configure network settings.
• Maintenance: To configure web access, upgrading and provisioning, syslog, language settings, TR-
069, security etc.
• Phonebook: To manage Phonebook and LDAP.
Status Page Definitions
Table 9: Status Page Definitions
Status → Account Status
Account
Account index.
For GXP2130: up to 3 SIP accounts
For GXP2140: up to 4 SIP accounts
For GXP2160: up to 6 SIP accounts
For GXP2170: up to 6 SIP accounts
For GXP2135: up to 4 SIP accounts
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SIP User ID
Displays the configured SIP User ID for the account.
SIP Server
Displays the configured SIP Server address, URL or IP address, and port of
the SIP server.
SIP Registration
Displays SIP registration status for the SIP account, it will display Yes/No
with Green/Red background.
Status → Network Status
MAC Address
Global unique ID of device, in HEX format. The MAC address will be used
for provisioning and can be found on the label coming with original box and
on the label located on the back of the device.
IP Setting
The configured address type: DHCP, Static IP or PPPoE.
Ipv4 Address
The Ipv4 address obtained on the phone.
Ipv6 Address
The Ipv6 address obtained on the phone.
OpenVPN IP
The OpenVPN IP obtained on the phone.
Subnet Mask
The subnet mask obtained on the phone.
Gateway
The gateway address obtained on the phone.
DNS Server 1
The DNS server address 1 obtained on the phone.
DNS Server 2
The DNS server address 2 obtained on the phone.
PPPoE Link Up
PPPoE connection status.
NAT Type
The type of NAT connection used by the phone.
NAT Traversal
Display the status of NAT connection for each account on the phone.
Status → System Info
Product Model
Product model of the phone.
Part Number
Product part number.
Software Version
• Boot: boot version number;
• Core: core version number;
• Base: base version number;
• Prog: program version number. This is the main firmware release
number, which is always used for identifying the software system of the
phone;
• Locale: locale version number;
• Recovery: recovery version number.
IP Geographic
Information
• City: displaying phone location;
• Language: displaying language;
• Time Zone: displaying time zone;
System Up Time
System up time since the last reboot.
System Time
Current system time on the phone system.
Service Status
GUI and Phone service status.
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System Information
Download system information
User Space
Shows the percentage of the user space used and the status of the Database
Core Dump
Shows the status of the core dump and the core dump files generated if any.
It also gives the ability to generate GUI/Phone core dump files manually.
Status → Programmable Keys Status →Virtual Multi-Purpose Keys
VPKs Status
• Mode
• Account
• Description
• Value
Status → Programmable Keys Status → Multi-Purpose Keys
MPKs Status
• Mode
• Account
• Description
• Value
Status → Programmable Keys Status → Softkeys
Softkeys
• Mode
• Account
• Description
• Value
Status → Extension board Status
Extension 1/2/3/4 Keys
• Mode
• Account
• Description
• Value
Accounts Page Definitions
Table 10: Account Page Definitions
Account x → General Settings
Account Active
This field indicates whether the account is active.
The default setting is “Yes”.
Account Name
The name associated with each account to be displayed on the LCD.
SIP Server
The URL or IP address, and port of the SIP server.
This is provided by your VoIP service provider (ITSP).
Secondary SIP Server
The URL or IP address, and port of the SIP server. When configured, phone
will register to both Primary and Secondary SIP Server. If Primary SIP Server
is not reachable then the phone will use Secondary SIP Server for phone
services (including making/receiving calls).
Outbound Proxy
IP address or Domain name of the Primary Outbound Proxy, Media
Gateway, or Session Border Controller. It’s used by the phone for Firewall or
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NAT penetration in different network environments.
If a symmetric NAT is detected, STUN will not work and ONLY an Outbound
Proxy can provide a solution.
Backup Outbound
Proxy
IP address or Domain name of the Secondary Outbound Proxy which will be
used when the primary proxy cannot be connected.
BLF Server
Optional server used for SUBSCRIBE requests to indicate other extensions
status on the SIP server.
SIP User ID
User account information, provided by your VoIP service provider (ITSP). It’s
usually in the form of digits like phone number or actually a phone number.
Authenticate ID
SIP service subscriber’s Authenticate ID used for authentication.
It can be identical to or different from the SIP User ID.
Authenticate
Password
The account password required for the phone to authenticate with the ITSP
(SIP) server before the account can be registered.
After it is saved, this will appear as hidden for security purpose.
Name
The SIP server subscriber’s name (optional) that will be used for Caller ID
display.
Voice Mail User ID
This parameter allows you to access voice messages by pressing the
MESSAGE button on the phone. This ID is usually the VM portal access
number. For example, in UCM6xxx IPPBX, *97 could be used.
Picture
Specifies account’s picture that will be sent to the caller/callee when making
calls.
Account Display
This option allows you to configure how your SIP account label will be
displayed on the phone’s screen.
If set to “User Name”, LCD account label will display the Account Name
configured for this SIP account. If set to “User ID”, it will then display the SIP
User ID configured for this SIP account.
Account x → Dial Plan
Name
Enter the name for the configured rules.
Rule
Enter the rule settings (number pattern, prefix to add …etc).
Type
Choose the type of the rule (pattern, block, dial now, prefix & second tone).
Account x → Network Settings
DNS Mode
This parameter controls how the Search Appliance looks up IP addresses
for hostnames.
There are four modes: A Record, SRV, NATPTR/SRV, Use Configured IP.
The default setting is “A Record”.
If the user wishes to locate the server by DNS SRV, the user may select
“SRV” or “NATPTR/SRV”.
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If “Use Configured IP” is selected, please fill in the three fields below:
• Primary IP:
• Backup IP 1;
• Backup IP 2.
If SIP server is configured as domain name, phone will not send DNS query,
but use “Primary IP” or “Backup IP x” to send SIP message if at least one of
them are not empty.
Phone will try to use “Primary IP” first. After 3 tries without any response, it
will switch to “Backup IP x”, and then it will switch back to “Primary IP” after
3 re-tries.
If SIP server is already an IP address, phone will use it directly even “User
Configured IP” is selected.
DNS SRV Fail-over
Mode
The option will decide which IP is going to be used in sending SIP packets
after IPs for SIP server host are resolved with DNS SRV.
• Default
If the option is set with “default”, it will again try to send register messages to
one IP at a time, and the process repeats.
• Saved one until DNS TTL
If the option is set with “Saved one until DNS TTL”, it will send register
messages to the previously registered IP first. If no response, it will try to
send one at a time for each IP. This behavior lasts if DNS TTL (time-to-live)
is up.
• Saved one until no responses
If the option is set with “Saved one until no responses”, it will send register
messages to the previously registered IP first, but this behavior will persist
until the registered server does not respond.
Primary IP
Configures the primary IP address where the phone sends DNS query to
when “Use Configured IP” is selected for DNS mode.
Backup IP1
Configures the backup IP1 address where the phone sends DNS query to
when “Use Configured IP” is selected for DNS mode.
Backup IP2
Configures the backup IP2 address where the phone sends DNS query to
when “Use Configured IP” is selected for DNS mode.
NAT Traversal
This parameter configures whether the NAT traversal mechanism is
activated. Users could select the mechanism from No, STUN, Keep-alive,
UPnP, Auto or VPN.
The default setting is “No”.
If set to “STUN” and STUN server is configured, the phone will route
according to the STUN server. If NAT type is Full Cone, Restricted Cone or
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Port-Restricted Cone, the phone will try to use public IP addresses and port
number in all the SIP&SDP messages.
The phone will send empty SDP packet to the SIP server periodically to keep
the NAT port open if it is configured to be “Keep-alive”. Configure this to be
“No” if an outbound proxy is used. “STUN” cannot be used if the detected
NAT is symmetric NAT. Set this to “VPN” if OpenVPN is used.
Proxy-Require
A SIP Extension to notify the SIP server that the phone is behind a
NAT/Firewall. Do not configure this parameter unless this feature is
supported on the SIP server.
Use SBC
Indicate whether or not a SBC server is used, if users want to work under
SBC associated with 3CX, they should enable this feature to have better
communication with the server.
Account x → SIP Settings → Basic Settings
TEL URI
If the phone has an assigned PSTN telephone number, this field should be
set to “User=Phone”.
Then a “User=Phone” parameter will be attached to the Request-Line and
“TO” header in the SIP request to indicate the E.164 number.
If set to “Enable”, “Tel:” will be used instead of “SIP:” in the SIP request. The
default setting is “Disable”.
SIP Registration
Selects whether the phone will send SIP Register messages to the
proxy/server. The default setting is “Yes”.
Unregister On Reboot
Allows the SIP user’s registration information to be cleared when the phone
reboots. The SIP REGISTER message will contain “Expires: 0” to unbind the
connection. Three options are available: The default setting is “No”.
• If set to “All”, the SIP user’s registration information will be cleared when
the phone reboots. The SIP Contact header will contain “*” to notify the
server to unbind the connection.
• If set to “Instance”, the SIP user will be unregistered on current phone
only.
• If set to “No”, the phone will not unregister the SIP account when
rebooting.
Register Expiration
Specifies the frequency (in minutes) in which the phone refreshes its
registration with the specified registrar. The default value is 60 minutes.
The maximum value is 64800 minutes (about 45 days).
Subscribe Expiration
Specifies the frequency (in minutes) in which the phone refreshes its
subscription with the specified registrar. The maximum value is 64800 (about
45 days). The default value is 60 minutes.
Reregister Before
Expiration
Specifies the time frequency (in seconds) that the phone sends reregistration request before the Register Expiration. The default value is 0.
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Enable OPTIONS Keep
Alive
Enable OPTIONS Keep Alive to check SIP Server.
OPTIONS Keep Alive
Interval
Time interval for OPTIONS Keep Alive feature in Second.
OPTIONS Keep Alive
Max Lost
Number of max lost packets for OPTIONS Keep Alive feature before the
phone re-registration.
Local SIP Port
Defines the local SIP port used to listen and transmit. The default value is
5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account
4, 5068 for Account 5, 5070 for Account 6. The valid range is from 1 to 65535.
SIP Registration Failure
Retry Wait Time
Specifies the interval to retry registration if the process is failed. The valid
range is 1 to 3600.
The default value is 20 seconds.
SIP T1 Timeout
SIP T1 Timeout is an estimate of the round trip time of transactions between
a client and server. If no response is received the timeout is increased, and
request re-transmit retries would continue until a maximum amount of time
define by T2. The default setting is 0.5 seconds.
SIP T2 Timeout
SIP T2 Timeout is the maximum retransmit time of any SIP request
messages (excluding the INVITE message). The re-transmitting and
doubling of T1 continues until it reaches the T2 value. Default is 4 seconds.
SIP Transport
Determines the network protocol used for the SIP transport. Users can
choose from TCP, UDP and TLS. The default setting is “UDP”.
SIP Listening Mode
Based on option “SIP Transport” and this option “SIP Listening Mode”, GXP
will decide which transport protocol it should listening to from the incoming
request. The default setting is “Transport Only”.
• Transport Only
• Dual
• Dual (Secured)
• Dual (BLF Enforced)
SIP URI Scheme when
using TLS
Specifies if “sip” or “sips” will be used when TLS/TCP is selected for SIP
Transport. The default setting is “sips”.
Use Actual Ephemeral
Port in Contact with
TCP/TLS
This option is used to control the port information in the Via header and
Contact header. If set to No, these port numbers will use the permanent
listening port on the phone. Otherwise, they will use the ephemeral port for
the connection.
The default setting is “No”.
Outbound Proxy Mode
The Outbound proxy mode is placed in the route header when sending SIP
messages, or they can be always sent to outbound proxy.
Support SIP Instance ID
Defines whether SIP Instance ID is supported or not. Default setting is “Yes”.
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SUBSCRIBE for MWI
When set to “Yes”, a SUBSCRIBE for Message Waiting Indication will be
sent periodically. The phone supports synchronized and non-synchronized
MWI. The default setting is “No”.
SUBSCRIBE for
Registration
When set to “Yes”, a SUBSCRIBE for Registration will be sent out
periodically. The default setting is “No”.
Enable 100rel
The use of the PRACK (Provisional Acknowledgment) method enables
reliability to SIP provisional responses (1xx series). This is very important to
support PSTN internetworking. To invoke a reliable provisional response, the
100rel tag is appended to the value of the required header of the initial
signaling messages. The default setting is “No”.
Callee ID Display
When set to “Auto”, the phone will update the callee ID in the order of PAsserted Identity Header, Remote-Party-ID Header and To Header in the 180
Ringing. If “Disabled”, callee ID will be displayed as “Unavailable”. When set
to “To Header”, caller ID will not be updated and displayed as To Header.
Caller ID Display
When set to “Auto”, the phone will look for the caller ID in the order of PAsserted Identity Header, Remote-Party-ID Header and From Header in the
incoming SIP INVITE. When set to “Disabled”, all incoming calls are
displayed with “Unavailable”. When set to “From Header”, the phone will
display the caller ID based on the From Header in the incoming SIP INVITE.
The default setting is “Auto”.
Add Auth Header on
Initial REGISTER
To define whether authorization Header will be added on initial REGISTER
from the first REGISTER. The default setting is “No”.
Allow SIP Reset
This is used to perform a factory reset through SIP NOTIFY. When the phone
receives the NOTIFY with event: RESET, the phone should perform a factory
reset after the authentication. The default setting is “No”.
Ignore Alert-Info
header
This option is used to configure default ringtone. If set to “Yes”, configured
default ringtone will be played. The default setting is “No”.
Account x → SIP Settings → Custom SIP Headers
Use Privacy Header
Controls whether the Privacy header will present in the SIP INVITE message
or not, whether the header contains the caller info. When set to “Default”, the
Privacy Header will show in INVITE only when “Huawei IMS” special feature
is on. If set to “Yes”, the Privacy Header will always show in INVITE. If set to
“No”, the Privacy Header will not show in INVITE. Default setting is “Default”.
Use P-PreferredIdentity Header
Controls whether the P-Preferred-Identity Header will present in the SIP
INVITE message. The default setting is “default”: The P-Preferred-Identity
Header will show in INVITE unless “Huawei IMS” special feature is on. If set
to “Yes”, the P-Preferred-Identity Header will always show in INVITE.
If set to “No”, the P-Preferred-Identity Header will not show in INVITE.
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Use X-GrandstreamPBX Header
Enables / disables the use of X-Grandstream-PBX header in SIP request.
When disabled, the SIP message sent from the phone will not include the
selected header. Default setting is “No”.
Use P-AccessNetwork-Info Header
Enables / disables the use of P-Access-Network-Info header in SIP request.
When disabled, the SIP message sent from the phone will not include the
selected header. Default setting is “No”.
Use P-Emergency-Info
Header
Enables / disables the use of P-Emergency-Info header in SIP request.
When disabled, the SIP message sent from the phone will not include the
selected header. Default setting is “No”.
Use MAC Header
If Yes except REGISTER, the sip message for register or unregister will
contains MAC address in the header, and all the outgoing SIP messages
except REGISTER message will attach the MAC address to the User-Agent
header;
If Yes to ALL, the sip message for register or unregister will contains MAC
address in the header, and all the outgoing SIP message including
REGISTER will attach the MAC address to the User-Agent header;
If No, neither will the MAC header be included in the register or unregister
message nor the MAC address be attached to the User-Agent header for
any outgoing SIP message.
Account x → SIP Settings → Advanced Features
Line Seize Timeout
For Shared Call Appearance, phone must send a SUBSCRIBE-request for
the line-seize event package whenever a user attempt to take the shared line
off hook. “Line Seize Timeout” is the line-seize event expiration timer. The
default value is 15 seconds. The valid range is from 15 to 60.
Eventlist BLF URI
Configures the Eventlist BLF URI on the phone to monitor the extensions in
the list with Multi-Purpose Key. If the server supports this feature, users need
to configure an Eventlist BLF URI on the service side first (i.e.,
BLF1006@myserver.com) with a list of extensions included. On the phone,
in this “Eventlist BLF URI” field, fill in the URI without the domain (i.e.,
BLF1006). To monitor the extensions in the list, under Web
GUI→Settings→Programmable Keys page, please select “Eventlist BLF”
in the key mode, choose account, enter the value of each extension in the
list.
Auto Provision
Eventlist BLFs
When option is enabled, empty multi-purpose keys will be automatically
provisioned to the monitored extensions in the Eventlist BLF. The default
setting is “Disabled”.
Conference URI
Configures Conference URI for N-way conference (Broadsoft Standard).
Music On Hold URI
Configures Music On Hold URI to call when a call is on hold. This feature
must be supported on the server side.
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BLF Call-pickup
Configures BLF Call-pickup method:
• If select Auto:
The phone will do either Prefix or barge in code for BLF pickup
depend on which on is set.
• If select Force BLF Call-pickup by prefix:
The phone will only use Prefix as BLF pickup method.
• If select Disabled:
The phone will ignore both BLF pickup method, now the monitored
VPK will only dial the extension if pressed
BLF Call-pickup Prefix
Configures the prefix prepended to the BLF extension when the phone picks
up a call with BLF key. The default setting is **.
Call Pickup Barge-In
Code
Set feature access code of Call Pickup with Barge-In feature.
PUBLISH for Presence
Enables presence feature on the phone. The default setting is “No”.
Omit charset=UTF-8 in
MESSAGE
Omit charset=UTF-8 in MESSAGE content-type
Allow Unsolicited
REFER
Allow Unsolicited REFER to accomplish an outgoing call.
Special Feature
Different soft switch vendors have special requirements. Therefore, users
may need select special features to meet these requirements. Users can
choose from Standard, Nortel MCS, Broadsoft, CBCOM, RNK, Sylantro,
Huawei IMS, PhonePower and UCM Call center depending on the server
type. The default setting is “Standard”.
Broadsoft Call Center
When set to “Yes”, a Softkey “BSCCenter” is displayed on LCD. User can
access different Broadsoft Call Center agent features via this Softkey.
Please note that “Feature Key Synchronization” will be enabled regardless
of this setting. Default setting is “No”.
Note: To activate this feature, users need to change the special feature to
Broadsoft and setup the Broadsoft Call Center to take effect.
Hoteling Event
Broadsoft Hoteling event feature. Default setting is “No”. With “Hoteling
Event” enabled, user can access the Hoteling feature option by pressing the
“BSCCenter” softkey.
Call Center Status
When set to “Yes”, the phone will send SUBSCRIBE to the server to obtain
call center status. The default setting is “No”.
Broadsoft Executive
Assistant
When enabled, Feature Key Synchronization will be enabled regardless of
web settings.
Feature Key
Synchronization
This feature is used for Broadsoft call feature synchronization. When it’s
enabled, DND, Call Forward features and Call Center Agent status can be
synchronized between Broadsoft server and phone. Default is “Disabled”.
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Broadsoft Call Park
When enabled, it will send SUBSCRIBE to Broadsoft server to obtain Call
Park notifications. The default setting is “Disabled”.
Account x → SIP Settings → Session Timer
Enable Session Timer
This option is used to enable or disable session timer on the phone side
when server side can provide both session timer UPDATE or session audit
UPDATE. The default setting is “Yes”.
Session Expiration
The SIP Session Timer extension (in seconds) that enables SIP sessions to
be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE). If
there is no refresh via an UPDATE or re-INVITE message, the session will
be terminated once the session interval expires. Session Expiration is the
time (in seconds) where the session is considered timed out, provided no
successful session refresh transaction occurs beforehand. The default
setting is 180. The valid range is from 90 to 64800.
Min-SE
The minimum session expiration (in seconds). The default value is 90
seconds. The valid range is from 90 to 64800.
Caller Request Timer
If set to “Yes” and the remote party supports session timers, the phone will
use a session timer when it makes outbound calls. The default setting is “No”.
Callee Request Timer
If set to “Yes” and the remote party supports session timers, the phone will
use a session timer when it receives inbound calls. Default setting is “No”.
Force Timer
If Force Timer is set to “Yes”, the phone will use the session timer even if the
remote party does not support this feature. If Force Timer is set to “No”, the
phone will enable the session timer only when the remote party supports this
feature. To turn off the session timer, select “No”. The default setting is “No”.
UAC Specify Refresher
As a Caller, select UAC to use the phone as the refresher; or select UAS to
use the Callee or proxy server as the refresher. The default setting is “Omit”.
UAS Specify Refresher
As a Callee, select UAC to use caller or proxy server as the refresher; or
select UAS to use the phone as the refresher. The default setting is “UAC”.
Force INVITE
The Session Timer can be refreshed using the INVITE method or the
UPDATE method. Select “Yes” to use the INVITE method to refresh the
session timer.
The default setting is “No”.
Account x → SIP Settings → Security Settings
Check Domain
Certificates
Choose whether the domain certificates will be checked or not when
TLS/TCP is used for SIP Transport. The default setting is “No”.
Validate Certificate
Chain
Validate certification chain when TCP/TLS is configured. Default setting is
“No”.
Validate Incoming
Messages
Choose whether the incoming messages will be validated or not. The default
setting is “No”.
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Check SIP User ID for
Incoming INVITE
If set to “Yes”, SIP User ID will be checked in the Request URI of the incoming
INVITE. If it doesn’t match the phone’s SIP User ID, the call will be rejected.
The default setting is “No”.
Accept Incoming SIP
from Proxy Only
When set to “Yes”, the SIP address of the Request URL in the incoming SIP
message will be checked. If it doesn’t match the SIP server address of the
account, the call will be rejected. The default setting is “No”.
Authenticate Incoming
INVITE
If set to “Yes”, the phone will challenge the incoming INVITE for
authentication with SIP 401 Unauthorized response. Default setting is “No”.
Account x → Audio Settings
Preferred Vocoder
Multiple vocoder types are supported on the phone, the vocoders in the list
is a higher preference. Users can configure vocoders in a preference list that
is included with the same preference order in SDP message.
Use First Matching
Vocoder in 200OK SDP
When it is set to “Yes”, the device will use the first matching vocoder in the
received 200OK SDP as the codec. The default setting is “No”.
Codec Negotiation
Priority
Configures the phone to use which codec sequence to negotiate as the
callee. When set to “Caller”, the phone negotiates by SDP codec sequence
from received SIP Invite. When set to “Callee”, the phone negotiates by audio
codec sequence on the phone. The default setting is “Callee”.
Hide Vocoder
When option Hide Vocoder is set as Yes, the coded will be hidden from call
screen as bellow. The default setting is “No”.
Disable Multiple m line
in SDP
When it is set to “No”, the device will reply with multiple m lines; Otherwise,
it will reply 1 m line. The default setting is “No”.
SRTP Mode
Enable SRTP mode based on your selection from the drop-down menu. The
default setting is “Disabled”.
SRTP Key Length
Allows users to specify the length of the SRTP calls. The available options
are: AES 128&256 bit, AES 128 bit and AES 256 bit.
Default setting is: AES 128&256 bit
Crypto Life Time
Enable or disable the crypto life time when using SRTP. If users set to disable
this option, phone does not add the crypto life time to SRTP header. The
default setting is “Yes”.
Symmetric RTP
Defines whether symmetric RTP is supported or not. Default setting is “No”.
Silence Suppression
Controls the silence suppression/VAD feature of the audio codecs except
forG.723 (pending) and G.729. If set to “Yes”, a small quantity of RTP
packets containing comfort noise will be sent during the periods of silence. If
set to “No”, this feature is disabled. Default setting is “No”
Jitter Buffer Type
Selects either Fixed or Adaptive for jitter buffer type, based on network
conditions. The default setting is “Adaptive”.
Jitter Buffer Length
Selects jitter buffer length from 100ms to 800ms, based on network
conditions. The default setting is “300ms”.
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Voice Frames Per TX
Configures the number of voice frames transmitted per packet. When
configuring this, it should be noted that the “ptime” value for the SDP will
change with different configurations here. This value is related to the codec
used and the actual frames transmitted during the in-payload call. For end
users, it is recommended to use the default setting, as incorrect settings may
influence the audio quality.
The default setting is 2.
G723 Rate
This option determines the encoding rate for G723 codec. Users can choose
from 6.3kbps encoding rate and 5.3kbps encoding rate.
The default setting is “5.3kbps encoding rate”.
G.726-32 Packing
Mode
Selects “ITU” or “IETF” for G726-32 packing mode. The default setting is
“ITU”.
iLBC Frame Size
This option determines the iLBC packet frame size. Users can choose from
20ms and 30ms. The default setting is “30ms”.
iLBC Payload Type
This option is used to specify iLBC payload type. Valid range is 96 to 127.
The default setting is “97”.
OPUS Payload Type
Specifies OPUS payload type. Valid range is 96 to 127. Cannot be the same
as iLBC or DTMF Payload Type. Default value is 123.
DTMF Payload Type
Configures the payload type for DTMF using RFC2833. Cannot be the same
as iLBC or OPUS payload type.
Send DTMF
This parameter specifies the mechanism to transmit DTMF digits. There are
3 supported modes:
• In audio: DTMF is combined in the audio signal (not very reliable with low-
bit-rate codecs);
• RFC2833 sends DTMF with RTP packet. Users can check the RTP packet
to see the DTMFs sent as well as the number pressed.
• SIP INFO uses SIP INFO to carry DTMF.
Default setting is “RFC2833”.
DTMF Delay
Configures the delay between sending DTMF during MPK/VPK use (in
milliseconds).
Account x → Call Settings
Early Dial
Selects whether to enable early dial. If it’s set to “Yes”, the SIP proxy must
support 484 responses. Early Dial means that the phone sends for each
pressed digit a SIP INVITE message to SIP server. SIP server considers its
extensions and, if no match happened yet, it sends back a “484 Address
Incomplete” message. Otherwise, it executes the action.
The default setting is “No”.
Dial Plan Prefix
Configures the prefix to be added to each dialed number.
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Dial Plan
A dial plan establishes the expected number and pattern of digits for a
telephone number. This parameter configures the allowed dial plan for the
phone. Default setting is “{ x+ | \+x+ | *x+ | *xx*x+ }”. Dial Plan Rules:
1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d;
2. Grammar:
x – any digit from 0-9
X – digits from 0-9, and letters from a-z, A-Z.
a) xx+ - at least 2-digit numbers
b) xx — only 2-digit numbers
c) ^ — exclude
d) [3-5] — any digit of 3, 4, or 5
e) [147] — any digit of 1, 4, or 7
f) <2=011> - replace digit 2 with 011 when dialing
g) | — the OR operand
h) {X123} — match Z123, e123, 5123, …
i) Flag T when adding a “T” at the end of the dial plan, the phone will
wait for 3 seconds before dialing out. This gives users more flexibility
on their dial plan setup. E.g. with dial plan 1XXT, phone will wait for
3 seconds to let user dial more than just 3 digits if needed. Originally
the phone will dial out immediately after dialing the third digit.
j) Back slash “\” — can be used to escape specific letters. E.g. if
{ \p\a\r\k\+60 } dial plan is configured, park+60 should be able to
pass dial plan check. This also can be used to escape Mark and
User-unreserved characters.
Mark = “-“ / “_” / “.” / “!” / “~” / “*” / “’” / “(“ / “)”
User-unreserved = “&” / “=” / “+” / “$” / “,” / “;” / “?” / “/”
• Example 1: {[369]11 | 1617xxxxxxx}
Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617;
• Example 2: {^1900x+ | <=1617>xxxxxxx}
Block any number of leading digits 1900 or add prefix 1617 for any dialed 7
digit numbers;
• Example 3: {1xxx[2-9]xxxxxx | <2=011>x+}
Allows any number with leading digit 1 followed by a 3-digit number, followed
by any number between 2 and 9, followed by any 7-digit number OR Allows
any length of numbers with leading digit 2, replacing the 2 with 011 when
dialed.
• Example 4: If we set the dial plan with {\*123}, it should allow input *123
to pass dial plan check.
• Example 5: If we set the dial plan with {\$123}, it should allow input $123
to pass dial plan check.
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• Example 6: If we set the dial plan with {12\_3}, it should allow input 12_3
to pass dial plan check.
Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
Explanation of example rule (reading from left to right):
• ^1900x. — prevents dialing any number started with 1900;
• <=1617>[2-9]xxxxxx — allows dialing to local area code (617) numbers
by dialing 7 numbers and 1617 area code will be added automatically;
• 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11
digits length.
• 011[2-9]x — allows international calls starting with 011;
• [3469]11 — allows dialing special and emergency numbers 311, 411,
611 and 911.
Note: In some cases, where the user wishes to dial strings such as *123 to
activate voice mail or other applications provided by their service provider,
the * should be predefined inside the dial plan feature.
An example dial plan will be: {*x+ } which allows the user to dial * followed
by any length of numbers.
Call Log
Configures Call Log setting on the phone. You can log all calls, only log
incoming/outgoing calls (missed calls will not be logged), or disable call log.
The default setting is “Log All Calls”.
Account Ring Tone
Allows users to configure the ringtone for the account. Users can choose
from different ringtones from the dropdown menu.
Note: User can also choose silent ring tone.
Match Incoming Caller
ID
Specifies matching rules with number, pattern or Alert Info text (up to 10
matching rules). When the incoming caller ID or Alert Info matches the rule,
the phone will ring with selected distinctive ringtone. Matching rules:
• Specific caller ID number. For example, 8321123;
• A defined pattern with certain length using x and + to specify, where x
could be any digit from 0 to 9. Samples:
xx+ : at least 2-digit number;
xx : only 2-digit number;
[345]xx: 3-digit number with the leading digit of 3, 4 or 5;
[6-9]xx: 3-digit number with the leading digit from 6 to 9.
• Alert Info text
Users could configure the matching rule as certain text (e.g., priority) and
select the custom ring tone mapped to it. The custom ring tone will be
used if the phone receives SIP INVITE with Alert-Info header in the
following format: Alert-Info: <http://127.0.0.1>; info=priority
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Selects the distinctive ring tone for the matching rule. When the incoming
caller ID or Alert Info matches one of the 10 rules, the phone will ring with
the associated ringtone.
Ring Timeout
Defines the timeout (in seconds) for the rings on no answer. The default
setting is 60. The valid range is from 10 to 300.
Send Anonymous
If set to “Yes”, the “From” header in outgoing INVITE messages will be set to
anonymous, blocking the Caller ID to be displayed. Default is “No”.
Anonymous Call
Rejection
If set to “Yes”, anonymous calls will be rejected. The default setting is “No”.
Auto Answer
If set to “Yes”, the phone will automatically turn on the speaker phone to
answer incoming calls after a short reminding beep. Default setting is “No”.
Refer-To Use Target
Contact
If set to “Yes”, the “Refer-To ” header uses the transferred target’s Contact
header information for attended transfer. The default setting is “No”.
Transfer on
Conference Hang-up
If set to “Yes”, when the phone hangs up as the conference initiator, the
conference call will be transferred to the other parties so that other parties
will remain in the conference call. The default setting is “No”.
Disable Recovery on
Blind Transfer
Disables recovery to the call to the transferee on failing blind transfer to the
target. The default setting is “No”.
Notes:
1) This feature only applies to blind transfer;
2) This feature depends on how server handles transfer. If there is any
NOTIFY from server, this feature won’t take effect. If server responds 4xx,
phone should try to recover regardless of this option.
3) During blind transfer, after transferor received 200/202 for REFER, but
there is no NOTIFY from server after 7 seconds, transferor will decide to
recover the call with transferee or not depending on the options. This is the
only case that this option will be applied.
Blind Transfer Wait
Timeout
Defines the timeout (in seconds) for waiting SIP frag response in blind
transfer. Valid range is 30 to 300.
No Key Entry Timeout
Defines the timeout (in seconds) for no key entry. If no key is pressed after
the timeout, the digits will be sent out. The default value is 4 seconds. The
valid range is from 1 to 15.
Use # as Dial Key
Allows users to configure either the “*” or “#” keys as the “Send” key. Please
make sure the dial plan is properly configured to allow dialing * and # out.
The default setting is “Pound (#)”.
On Hold Reminder
Tone
If set to “Enabled”, phone will play a reminder tone when it has a call on hold.
The default setting is “Disabled”.
RFC2543 Hold
Allows users to toggle between RFC2543 hold and RFC3261 hold. RFC2543
hold (0.0.0.0) allows user to disable the hold music sent to the other side.
RFC3261 (a line) will play the hold music to the other side.
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Hide Dialing Password
Allows users to hide the password when the dialing number matches the
configured prefix.
Disable Call Waiting
Enables / disables the call waiting feature for the current account. When set
to “Default”, global call feature setting will be used. Default setting is Default.
Account x → Intercom Settings
Allow Auto Answer by
Call-Info/Alert-Info
Allows the phone to automatically turn on the speaker phone to answer
incoming calls after a short reminding beep when enabled, based on the SIP
Call-Info/Alert-Info header sent from the server/proxy. Default setting is “No”.
Allow Barging by Call-
Info/Alert-Info
When enabled, the phone will automatically put the current call on hold and
answer the incoming call based on the SIP Call-Info/Alert-Info header sent
from the server/proxy. However, if the current call was answered based on
the SIP Call-Info/Alert-Info header, then all other incoming calls with SIP Call-
Info/Alert-Info headers will be rejected automatically. Default setting is “No”.
Mute on answer
Intercom call
When enabled, the phone will mute the incoming intercom call.
Play warning tone for
Auto Answer Intercom
When enabled, the phone will play warning tone when auto answer Intercom.
Custom Alert-Info for
Auto Answer
Allows to customize Alert-Info header for auto answer. The phone will auto
answer only if matching content of the custom Alert-info header.
Account x → Feature Codes
Enable Local Call
Features
When enabled, Do Not Disturb, Call Forwarding and other call features can
be used via the local feature codes on the phone. Otherwise, the provisioned
feature codes from the server will be used. User configured feature codes
will be used only if server provisioned feature codes are not provided. And
once feature codes are configured, either via server provisioning or local
setting, a Softkey named “Features” will show on the LCD screen.
Note : If the device is registered with Broadsoft account, it doesn’t matter if
local call features are enabled or disabled, once the Broadsoft account is set,
special feature to Broadsoft and Feature Key Synchronization is enabled, the
call feature will be handled by Broadsoft server, not by the phone.
Do Not Disturb
(DND)—On
Configures DND feature code to turn on DND.
Do Not Disturb
(DND)—Off
Configures DND feature code to turn off DND.
Call Forward
Unconditionally (All)—
On
Configures Call Forward All feature code to activate unconditional call
forwarding.
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Call Forward
Unconditionally (All)—
Off
Configures Call Forward All feature code to deactivate unconditional call
forwarding
Target
Configures the extension that the call will be forwarded to.
Call Forward Busy—
On
Configures Call Forward Busy feature code to activate busy call forwarding.
Call Forward Busy—
Off
Configures Call Forward Busy feature code to deactivate busy call
forwarding.
Target
Configures the extension that the call will be forwarded to.
Call Forward Delayed
(No Answer)—On
Configures Call Forward Delayed feature code to activate no answer call
forwarding.
Call Forward Delayed
(No Answer)—Off
Configures Call Forward Delayed feature code to activate no answer call
forwarding.
Target
Configures the extension that the call will be forwarded to.
Delayed Call Forward
Wait Time
Defines the timeout (in seconds) before the call is forwarded on no answer.
The default value is 20 seconds. The valid range is 1 to 120.
Accounts → Account Swap
Swap Account
Settings
Allows users to swap the two accounts that they have configured. This will
Increase the flexibility of account management.
Note: Make sure to press “Start” to complete the process.
Settings Page Definitions
Table 11: Settings Page Definitions
Settings → General Settings
Local RTP Port
This parameter defines the local RTP port used to listen and transmit. It is
the base RTP port for channel 0. When configured, channel 0 will use this
port _value for RTP; channel 1 will use port_value+2 for RTP. Local RTP
port ranges from 1024 to 65400 and must be even. Default value is 5004.
Local RTP Port Range
Gives users the ability to define the parameter of the local RTP port used to
listen and transmit. This parameter defines the local RTP port from 48 to
10000. This range will be adjusted if local RTP port + local RTP port range
is greater than 65486. Default setting is 200.
Use Random Port
When set to “Yes”, this parameter will force random generation of both the
local SIP and RTP ports. This is usually necessary when multiple phones
are behind the same full cone NAT. The default setting is “Yes”
Note: This parameter must be set to “No” for Direct IP Calling to work.
Keep-alive Interval
Specifies how often the phone sends a blank UDP packet to the SIP server
to keep the “ping hole” on the NAT router to open. The default setting is 20
seconds. The valid range is from 10 to 160.
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Use NAT IP
The NAT IP address used in SIP/SDP messages. This field is blank at the
default settings. It should ONLY be used if it’s required by your ITSP.
STUN Server
The IP address or Domain name of the STUN server. STUN resolution
results are displayed in the STATUS page of the Web GUI.
Only non-symmetric NAT routers work with STUN.
Public Mode
Configures to turn on/off the public mode for hot desking feature. The default
setting is “No”.
Enable Fix For RTP
Timestamp Jump
Makes RTP timestamps be continuous to fix the audio loss issue when there
is a jump in RTP timestamp. Default is No.
Public Mode
Username Prefix
Used as prefix of public mode login, when public mode is enabled
Public Mode
Username Suffix
Used as suffix of user name in public mode login, when public mode is
enabled.
Delay Registration
Configures specific time that the account will be registered after booting up.
Test Password
Strength
Only allow password with these constraints to ensure better security:
The password has to be more than 9 characters/digits and has to fulfill at
least 3 options among 4 options below:
1) Numeric (0-9)
2) Capital letters (A-Z)
3) Lower case (a-z)
4) Special characters (!, @, #, $, %, ^, &, *, (, ), etc)
Default setting is “No”.
Settings → Broadsoft → Broadsoft XSI
XSI
Configures XSI Directory.
• Server
Configure the BroadWorks Xsi server URI. If the server uses
HTTPS, please add the header “HTTPS” ahead of the Server URI.
For instance, “https://SERVER_URI”.
• Port
Configure the BroadWorks Xsi server port. The default port is 80. If
the server uses HTTPS, please configure 443.
• XSI Actions Path
This feature allows users to configure the deployment path for
Broadsoft XSI Actions. If it is empty, the path “com.broadsoft.xsi-
actions” will be used.
• Broadsoft Contact Download Interval
Configures the Broadsoft phonebook download interval (in minutes).
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If set to 0, automatic download will be disabled. Valid range is 5 to
720.
• Broadsoft Contacts Download Limitation
Configures Broadsoft contacts download limit. Default is 100. Range
is 0-2000
• Broadsoft Contacts Search Limitation
Configures Broadsoft contacts Search limit. Default is 100. Range is
0-2000
• XSI Authentication Type:
o Login Credentials
o SIP Credentials
o Account ½/3/4/5/6
Select XSI Authentication Type. SIP User ID need to be configured
if SIP account is selected.
• Login Credentials
o Login Username.
Configure the Username for the BroadWorks Xsi server.
o Login Password.
Configure the password for the BroadWorks Xsi server.
• SIP Credentials
o SIP User Name.
Configure SIP Username for the BroadWorks Xsi server.
o SIP User ID.
Configure SIP User ID for the BroadWorks Xsi server.
o SIP Password
Configure SIP Password for the BroadWorks Xsi server.
Network Directories
Enable/Disable Broadsoft Network directories and defines the directory
name. The directory types are:
• Group Directory
Enable/Disable and rename the BroadWorks Xsi Group Directory
features on the phone. If keep the Name box blank, the phone will
use the default name “Group” for it.
• Enterprise Directory
Enable/Disable and rename the BroadWorks Xsi Enterprise
Directory features on the phone. If keep the Name box blank, the
phone will use the default name “Enterprise” for it.
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• Group Common
Enable/Disable and rename the BroadWorks Xsi Group Common
Directory features on the phone. If keep the Name box blank, the
phone will use the default name “Group Common” for it.
• Enterprise Common
Enable/Disable and rename the BroadWorks Xsi Enterprise
Common Directory features on the phone. If keep the Name box
blank, the phone will use default name “Enterprise Common” for it.
• Personal Directory
Enable/Disable and rename the BroadWorks Xsi Personal Directory
features on the phone. If keep the Name box blank, the phone will
use the default name “Personal” for it.
• Missed Call Log
Enable/Disable and rename the BroadWorks Xsi Missed Call Log
features on the phone. If keep the Name box blank, the phone will
use the default name “Missed” for it.
• Placed Call Log
Enable/Disable and rename the BroadWorks Xsi Placed Call Log
features on the phone. If keep the Name box blank, the phone will
use the default name “Outgoing” for it.
• Received Call Log
Enable/Disable and rename the BroadWorks Xsi Placed Call Log
features on the phone. If keep the Name box blank, the phone will
use the default name “Incoming” for it.
Settings → Broadsoft → Broadsoft IM&P
Login Credentials
• Server
Broadsoft IM&P server address. Usually not necessary to configure
and can already be found in the Broadsoft IM&P username.
• Port
Port for the Broadsoft IM&P server. Default port is 5222.
• Username
Broadsoft IM&P username, not the Broadsoft account username.
• Password
Broadsoft IM&P password, not the Broadsoft account password.
Broadsoft IM&P
Enables Broadsoft Instant Message and Presence feature. The default
setting is “Disabled”.
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Associated Broadsoft
Account
Specifies the associated account. User could choose each account on the
phone.
Auto Login
Choose to whether login to the Broadsoft IM&P account at boot-up. The
default setting is “No”.
Display Non XMPP
Contacts
Choose whether to display non-xmpp contacts associated with the Broadsoft
IM&P user. Non-xmpp contacts will not display a presence or status
message. The default setting is “No”.
Settings → External Service
Order
Displays the order of the service.
Service Type
Specifies the service’s type. Two options are available: None or GDS.
Default setting is None. Note: The GXP21xx supports up 10 GDS items.
For more details, refer to Connecting GDS3710 with GXP21xx Guide.
Account
Specifies the account on which the service will be applied.
System Identification
Specifies the name to identify the service.
System Number
Specifies the system number, in case the service type option is set to GDS,
the system number is the SIP user ID configured on GDS3710, or the IP
address of the GDS3710 itself if it’s using IP call.
Access Password
Determines the access password, in case the service type option is set to
GDS, the access password is the one configured on “Remote PIN to Open
the Door” field on GDS3710 settings.
Settings → Call Features
Preferred default
Account
Allows user to select a default account when other accounts have not been
selected. The chosen account will be used for live DialPad and auto Redial.
However, if this account is not active, then the first account that is active will
be used.
Predictive Dialing
Feature
Allow users to show/hide predictive dialing feature, when disabled, users will
not see any predictive numbers while dialing a number.
Predictive Dialing
Source
Predictive dialing feature will sequentially search the number based on the
selected sources from these: Call History, Local Phonebook, Remote
Phonebook, Feature Code.
Onhook Dial Barging
When disabled, on-hook dialing won’t be interrupted by an incoming call.
Default setting is Disabled.
Off-hook Auto Dial
Configures a User ID/extension to dial automatically when the phone is off
hook. The phone will use the first account to dial out. Default setting is “No”.
Off-hook Auto Delay
Configures the number of seconds during which the phone will wait before
dialing out when off-hood auto dial number is configured. The default is 0.
Off-hook Timeout
If configured, when the phone is off hook, it will go on hook after the timeout
(in seconds). The default value is 30 seconds. Valid range is from 10 to 60.
Enable Live DialPad
If enabled, When the phone is Offhook it will automatically dial out the
number punched in after the number of seconds that the user had set.
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Live DialPad Expire
Time
Set the Live DialPad expire time before initiating the call using Live DialPad
feature. Interval is between 2s and 15s. Default value is 5s.
Enable Automatic
Redial
If enabled, the phone will redial the number a configured number of times
with a configured interval (in seconds) in between each redial.
Automatic Redial
Times
The number of times to attempt to call using Automatic Redial feature.
Automatic Redial
Interval
The interval between each call attempt using Automatic Redial feature.
Bypass Dial Plan
Through Call History
and Directories
Enable/Disable the dial plan check while dialing through the call history and
any phonebook directories. The default setting is “No”.
Disable Call Waiting
Disables the call waiting feature. The default setting is “No”.
Disable Call Waiting
Tone
Disables the call waiting tone when call waiting is on. Default setting is “No”.
Ring For Call Waiting
Disables / enables the call waiting tone when the call waiting feature is
enable. Default is disabled.
Disable Busy Tone on
Remote Disconnect
Disables the busy tone heard in the handset when call is disconnected
remotely. The default setting is “No”.
Disable Direct IP Call
Disables Direct IP Call. The default setting is “No”.
Use Quick IP Call
mode
When set to “Yes”, users can dial an IP address under the same LAN/VPN
segment by entering the last octet in the IP address.
To dial quick IP call, off hook the phone and dial #XXX (X is 0-9 and XXX
<=255), phone will make direct IP call to aaa.bbb.ccc.XXX where
aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet
mask. #XX or #X are also valid so leading 0 is not required (but OK). No SIP
server is required to make quick IP call. The default setting is “No”.
Disable Conference
Disables the Conference function.
The default setting is “No”.
Only Same Account in
Conference
If enabled, the phone only allows a call associated with the same account to
build a conference.
Disable in-call DTMF
Display
When it’s set to “Yes”, the DTMF digits entered during the call will not be
displayed on phone LCD. The default setting is “No”.
Enable Sending DTMF
via specific MPKs
Allows certain MPKs to send DTMF in-call.
This option doesn’t affect Dial DTMF.
Disable Active MPK
Page
When enabled, active MPK page on the extension board will be disabled.
Default setting is disabled.
Enable Active VPK
Page
When option is enabled, Active VPK Page will be displayed on LCD when
there are active VPKs.
Default setting is Disabled.
Enable DND Feature
If set to “No”, the user can not turn on Do Not Disturb feature via MUTE key,
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MPK, or menu on LCD. Default is Yes.
Note: Now DND function can be support by 3CX server. It will display on CTI
and web client page. When DUT uses DND mode, it will send SIP INFO.
That will sync with the server and show on CTI and Web Client.
Mute Key Functions
While Idle
Specifies the function of mute key in idle. Default setting is “DND”.
When select “Idle Mute” and press Mute key while idle, the future incoming
call will be answered with mute. When select “Disabled”, Mute key will not
take effect while idle. The default setting is “DND”.
DND Override
Allows the phone to accept certain incoming calls while set to DND mode.
• Off: all incoming calls will not be accepted.
• Allow all: all incoming calls will be allowed.
• Allow Only Contacts: only incoming calls from numbers in the local
phonebook will be accepted.
• Allow Only Favorites: only incoming calls from favorite numbers in the
local phonebook will be accepted.
Disable Transfer
Enables/disables transfer feature. If disabled, call transfer will not be
possible. Default setting is “No”.
In-call Dial Number on
Pressing Transfer Key
Configures the number to be dialed as DTMF using TRANSFER button.
Attended Transfer
Mode
If set to “Dynamic”, attended transfers will be performed by default. The
default setting is “Static”. For more details about “Static” and “Dynamic”
transfer, refer to the user guide.
Show On Hold
Duration
When this option is set to “Yes”, users can see how long their call has been
hold. Default is “No”.
Do Not Escape #
as %23 in SIP URI
Specifies whether to replace # by %23 or not for some special situations.
The default setting is “No”.
Click-To-Dial Feature
Enables Click-To-Dial feature. If this feature is enabled, user could click the
green dial button on left top corner of phone’s Web GUI, then choose the
account and dial to the target number. The default setting is “Disabled”.
Default call log type
Sets the default call log list after select MENU→CALL HISTORY. Broadsoft
Call Log or Local Call Log option will only show its own list. Default option
will keep both call log lists.
Return Code When
Refusing Incoming
Call
When refusing the incoming call. The phone will send the selected type of
SIP message of the call. Default setting is “Busy 486”.
Return Code When
Enable DND
When DND is enabled, the phone will send the selected type of SIP
message. Default setting is “Busy 486”.
Enable BLF Pickup
Screen
By enabling BLF Pickup Screen, when monitored BLF is ringing, GXP should
pop up a BLF information window. The default setting is “No”.
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Enable BLF Pickup
Sound
Gives the user the ability to set sound notification to the monitoring BLF line
when it’s ringing, GX21xx should play a sound to inform user.
The default setting is “No”.
BLF Pickup Sound
Except List
Configures the list to be playing BLF sound notification for all except
extensions in this list. Separate extensions by comma (,)
BLF Pickup Sound
Only list
Configures play BLF sound notification only for the list below.
Local Call Recording
Feature
Gives the ability to record calls locally while on the call screen.
The default setting is “Disabled”.
Saved Local Call
Recording Location
Location where the recordings will be stored.
Download Local Call
Recordings
When there are recordings presented, you may download them here.
Enable IM Popup
If set to "No", phone will not show a pop up when receiving an IM.
Instant Message
Popup Timeout
Configures the number of seconds that the message will remain on screen.
Default setting is “10”.
Play Tone On
Receiving IM
If enabled, phone will play a short tone when receiving an IM during idle
state. Default setting is disabled.
Allow Incoming Call
Before Ringing
This allows incoming calls after dialed but before ringing. This can be used
under custom user configuration based on need. Default setting is No.
User-Agent Prefix
Add a new option for input the user agent field with operator configurable
value or value that identifies the device. The option should be configurable
to give the end point device specific identification.
Ex. The value could be Mobile, Fixed, Desktop, etc. The configured “User
Agent” should be prepend to vendor’s default User.
Auto Provision List
Starting Point
Users could select “Extension Boards” or “VPK” which will be used first when
the phone is being automatically provisioned with Eventlist BLF. The default
setting is “Extension Boards”.
Hide BLF Remote
Status
Allows users to hide the Caller ID from showing at the BLF VPK and EXT
Disabled: The VPK will flash between the Caller ID and the BLF account.
Enabled: The VPK will stay under the monitored account and only notify that
there is an incoming call.
Show SIP Error
Response
Allows users to disable the SIP error message that will be shown on the call
screen.
Enable Missed Call
Notification
Allows users to show/hide the notification popup for missed calls. Default is
“No” which will hide call notification popup.
Note: Currently the manually rejected calls are counted as missed calls.
Enable Call
When the automatic redial and call completion service are enabled, and the
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Completion Service
user makes a call to callee, when the callee is busy at the moment, phone
will monitor callee’s status. Once the callee is available, phone will ask if
user wants to redial again.
Enable Incoming Call
Popup
If set to “Yes”, phone will pop up an incoming call window to notify the call.
If set to “No”, there will be no notification pop up on LCD when there is an
incoming call. This way users will not get disrupted by unexpected popup
call but still get notified by the flashing line LED.
Enable Ehanced
Acoustic Echo
Canceller
Allows users to choose whether to enable or disable the echo canceller on
their phone in speaker mode.
Enable Diversion
Information Display
If set to “Yes”, when forwarding a call, the recipient will display a “diverted
from” message. If set to “No”, when phone receives a forwarded call, phone
will not display the “diverted from” message.
Default is “Yes”.
Settings → Call History
Delete
Users can select an entry, then click “Delete” to remove it from the list.
Delete all
Click on Delete All in order to remove all Call History stored in the phone.
Note: Users could use the drop-down list to show only selected call history
type (All, Answered, Dialed, Missed, Transferred) and also use navigation
keys to browse pages when many entries exist.
Settings → Multicast Paging
Allowed In DND Mode
Allow Multicast Paging when DND mode is enabled.
Default Setting is “No”.
Paging Barge
During active call, if incoming multicast page is higher priority (1 being the
highest) than this value, the call will be held and multicast page will be
played. The default setting is “Disabled”.
Paging Priority Active
If enabled, during a multicast page if another multicast is received with higher
priority (1 being the highest) that one will be played instead. The default
setting is “Disabled”.
Multicast Paging
Codec
The codec for sending multicast pages, there are 5 codecs could be used:
PCMU, PCMA, G.726-32, G.729A/B, G.722 (wide band). Default setting is
“PCMU”.
Multicast Channel
Number
Multicast Channel Number (0-50). 0 for normal RTP packets, 1-50 for
Polycom multicast format packets.
Multicast Sender ID
Outgoing caller ID that displays to your page group recipients (for multicast
channel 1 – 50).
Multicast Listening
Defines multicast listening addresses and labels. For example:
• “Listening Address” should match the sender’s Value such as
“237.11.10.11:6767”
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• “Label” could be the description you want to use.
For details, please check the “Multicast Paging User Guide” on our Website.
Settings → Outbound Notification
Action URL
For detailed instruction for this part, please refer to: [Outbound Notification
Support] Section in this Administration Guide.
• Setup Completed
• Registered
• Unregistered
• Register Failed
• Off Hook
• On Hook
• Incoming Call
• Outgoing Call
• Missed Call
• Answered Call
• Rejected Call
• Forwarded Call
• Established Call
• Terminated Call
• Idle to Busy
• Busy to Idle
• Open DND
• Close DND
• Open Forward
• Close Forward
• Open Unconditional Forward
• Close Unconditional Forward
• Open Busy Forward
• Close Busy Forward
• Open No Answer Forward
• Close No Answer Forward
• Blind Transfer
• Attended Transfer
• Transfer Finished
• Transfer Failed
• Hold Call
• UnHold Call
• Mute Call
• IP Change
• Auto-Provision Finish
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Destination
Up to 10 destinations can be configured here. For detailed instruction for this
part, please refer to: [Outbound Notification Support] Section in this
Administration Guide.
Notification
Specifies the message body of the notification for each event that can be
customized with embedded dynamic attributes.
For more details, refer to: [Outbound Notification Support] section in this
Administration Guide.
Settings → Preferences → Audio Control
Headset Key Mode
When headset is connected to the phone, users could use the HEADSET
button in “Default Mode” or “Toggle Headset/Speaker”.
1. Default Mode:
➢ When the phone is in idle, press HEADSET button to off hook the
phone and make calls by using headset. Headset icon will display
on the screen in dialing/talking status.
➢ When there is an incoming call, press HEADSET button to pick up
the call using headset.
➢ When there is an active call using headset, press HEADSET button
to hang up the call.
➢ When Speaker/Handset is being used in dialing/talking status, press
HEADSET button to switch to headset. Press it again to hang up the
call. Or press speaker/Handset to switch back to the previous mode.
2. Toggle Headset/Speaker:
➢ When the phone is in idle, press HEADSET button to switch to
Headset mode. The headset icon will display on the left side of the
screen. In this mode, if pressing Speaker button or Line key to off
hook the phone, headset will be used.
➢ When there is an active call, press HEADSET button to toggle
between Headset and Speaker.
Headset Type
Selects whether the connected headset is normal RJ11 headset, Plantronics
EHS headset. Default setting is “Normal”.
EHS Headset Ring
Tone
Allows user to enable the ringtone from Plantronics EHS headset and play
the ringtone in the headset.
Always Ring Speaker
Configures to enable or disable the speaker to ring when headset is used on
“Toggle Headset/Speaker” mode.
• If set to “Yes, both”, when the phone is in Headset “Toggle
Headset/Speaker” mode, both headset and speaker will ring on
incoming call.
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• If set to “Yes, speaker only”, when the phone is in Headset “Toggle
Headset/Speaker” mode, only speaker will ring on incoming call.
The default setting is “No”.
Group Listen with
Speaker
If enabled, the phone will display a soft key while on call to enable the
speaker listening when the handset or headset is used.
Headset TX gain
Configures the transmission gain of the headset.
The default value is 0 dB.
Headset RX gain
Configures the receiving gain of the headset.
The default value is 0 dB.
Handset TX gain
Configures the transmission gain of the handset.
The default value is 0 dB.
Settings → Preferences → Date and Time
NTP Server
Defines the URL or IP address of the NTP server. The phone may obtain the
date and time from the server.
The default setting is “pool.ntp.org”.
Secondary NTP Server
Defines the URL or IP address of the NTP server. The phone may obtain the
date and time from the server. Allow user to configure 2 NTP server domain
names. GXP will loop through all of the IP addresses resolved from them.
NTP Update Interval
Time interval for updating time from the NTP server. Valid time value is in
between 5 to 1440 minutes.
The default setting is “1440” minutes.
Allow DHCP Option 42
Override NTP Server
Defines whether DHCP Option 42 should override NTP server or not. When
enabled, DHCP Option 42 will override the NTP server if it’s set up on the
LAN. The default setting is “Yes”.
Time Zone
Configures the date/time used on the phone according to the specified time
zone.
Self-Defined Time
Zone
This parameter allows the users to define their own time zone.
The syntax is: std offset dst [offset], start [/time], end [/time]
Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0
MTZ+6MDT+5
This indicates a time zone with 6 hours offset with 1 hour ahead (when
daylight saving) which is U.S central time. If it is positive (+) if the local time
zone is west of the Prime Meridian (A.K.A: International or Greenwich
Meridian) and negative (-) if it is east.
M4.1.0,M11.1.0
The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec)
The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd
Tuesday…)
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The 3rd number indicates weekday: 0,1,2,..,6( for Sun, Mon, Tues, … ,Sat)
Therefore, this example is the DST which starts from the First Sunday of
April to the 1
st
Sunday of November.
Date Display Format
Configures the date display format on the LCD. The following formats are
supported. The default setting is yyyy-mm-dd:
• yyyy-mm-dd: 2012-07-02
• mm-dd-yyyy: 07-02-2012
• dd-mm-yyyy: 02-07-2012
• dddd, MMMM dd: Friday, October 12
• MMMM dd, dddd: October 12, Friday
Time Display Format
Configures the time display in 12-hour or 24-hour format on the LCD. The
default setting is in 12-hour format.
Show Date on Status
Bar
Allows users to display time and date on the top panel of the LCD screen.
Default setting is Disabled. Note: For GXP2135 and GXP2170, the time and
date will be displayed on top of LCD when the top VPK on the right side of
LCD screen is not configured.
Settings → Preferences → LCD Display
Backlight Brightness:
Active
Configures the LCD brightness when the phone is active. Valid range is 10
to 100 where 100 is the brightest. Default value is 100.
Backlight Brightness:
Idle
Configures the LCD brightness when the phone is idle. Valid range is 0 to
100 where 0 is off and 100 is the brightest. Default value is 60.
Active Backlight
Timeout
Allows user to set up the backlight time (in minutes) for the extension board.
Valid range from 0 to 90. Default value is 1.
Note: When Active Backlight Timeout is set to 0, the backlight will be
constantly on.
Disable Missed Call
Backlight
Disables/enables LCD backlight when there is a missed call notification.
• If set to “Yes”, the screen will turn off the LCD backlight even if there
is a missed call on the phone.
• If set to “Yes, but flash MWI LED”, the phone will turn off LCD
backlight but MWI will not be deemed when there is a missed call.
• If set to “No”, the phone will not turn off LCD backlight when there is
a missed call.
The default setting is “No”.
Wallpaper Source
(Note: USB is only for
GXP2140, GXP2160
and GXP2170)
Specifies the wallpaper source mode: Default, Download, USB, Uploaded
and Color Background. User could upload a wallpaper source into your
phone, or download it from file server with the server path, or plug your USB
drive with wallpaper source into GXP2140/GXP2160/GXP2170 to upload the
wallpaper.
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Note: If you choose “Color Background”, you need to enter a HEX color code
based on your preference. The color codes could be found here:
http://htmlcolorcodes.com/ . If an invalid code is configured, the phone will
use default value #000000 instead.
Wallpaper Server Path
Specifies the wallpaper server path. This option will take effect when
wallpaper source is “Download”.
Upload Wallpaper
Click on the “Upload” button to browse and upload the desired wallpaper file.
This option will take effect when wallpaper source is “Uploaded”.
Color Background
Enter a color you wish to use in HEX format. E.g. #000000
Reference: http://htmlcolorcodes.com
Please note the user must select “Color Background” in “Wallpaper Source”
option in order to use the configurable color background code.
Screensaver
Configures Screensaver Feature, or “to enable Screensaver feature if no
VPK is active”. Please note this option is also available under LCD→
Menu→ Preference→ Appearance. The phone will consider the page
active if VPK is in Early (ringing), Trying (dialing) and Confirmed (talking)
status when VPK is configured with mode “BLF”, “Eventlist BLF” or
“Presence”. By default, screensaver is enabled.
Screensaver Source
Sets the location where screensaver is loaded from. If from USB, please
have a folder named “screensavers” containing your pictures.
Show Date and Time
Allows to see time, date and weather on phone’s screensaver mode
Screensaver Timeout
Configures the minutes of idle before the screensaver activates. Valid range
is 3 to 6. The default time is 3 minutes.
Screensaver Server
Path
Configures the server path which contains download screensaver definition
XML.
Screensaver XML
Download Interval
Configures the screensaver XML download interval (in minutes). If set to 0,
automatic download will be disabled. Valid range is 5 to 720.
Settings → Preferences → LED Control
BLF LED Pattern
This is used to configure the color and pattern of the LED based on status
updates. The default setting is “Default”.
The BLF LED Patterns are listed in [Table 15: BLF LED Patterns].
Disable VM/MSG
power light flash
The VM/MSG light cannot flash even though there’s an unread voice mail or
message when set to “Yes”. Default settings is “No”.
BLF LED Pattern
Explanation Form
Users could view the color and pattern of the LED status based on the BLF
status update.
Settings → Ring Tone
Call Progresses Tones
System Ring Tone
Dial Tone
Second Dial Tone
Configures ring or tone frequencies based on parameters from local telecom.
The default value is North American standard. Frequencies should be
configured with known values to avoid uncomfortable high pitch sounds.
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Message Waiting
Ring Back Tone
Call-Waiting Tone
Call-Waiting Tone Gain
Busy Tone
Reorder Tone
Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];
(Frequencies are in Hz and cadence on and off are in 10ms)
ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of
silence.
In order to set a continuous ring, OFF should be zero. Otherwise it will ring
ON ms and a pause of OFF ms and then repeat the pattern. Up to three
cadences are supported.
Speaker Ring Volume
Configures speaker ring volume. The valid range is 0 to 7.
The default setting is 5.
Lock Volume
Allows to lock the ring tone volume. When enabled, the ring volume cannot
be changed from phone LCD.
Default setting is Disabled.
Notification Tone
Volume
Configures notification tone volume. The valid range is 0 to 7 and default
setting is 5.
Default Ringtone
Allows to set Default Ringtone as their Global ringtone.
Note: The ring tone set in individual accounts have higher priority to this
setting. If the user wants the default ring tone to be used globally, he needs
to set the ring tone of each account to Default Ring Tone; Otherwise, it will
be whichever the ring tone you set.
Important: The Priority goes as: Contact Ring Tone → Account Ring Tone
→ Default Ring Tone.
Settings → Programmable Keys
Virtual Multi-Purpose
Keys Settings
• Show Label Background
If enabled, the VPK label’s background will match the status of the VPK
and will no longer be transparent
• Use Long Label
If enabled, the VPK label will extend as far as possible.
• Key Mode
If set to “Line Mode”, the amount of VPKs will be the amount of lines you
can have. If set to “Account Mode”, the lines will be grouped by account,
so the VPKs could hold more lines in one account.
For example, with line mode, when the line is in use, by pressing the
VPK, nothing is going to happen. In Account Mode, when the line is in
use, by pressing the VPK, a new line will be initiated.
• Transfer Mode via VPK
Allows users to configure “Transfer” VPK to do either Blind or Attended
Transfer.
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They can also set their Transfer key to make a new call with the
configured number.
• Enable Transfer via non-Transfer MPK
MPK with type BLF, Speed dial, etc. will perform as transfer MPK under
active call.
• Show VPK Icon
Show call screen VPK icon. When hidden, call screen can reserve more
room for label
• Show Keys Label
If set to “Show” side labels will be shown during calls.
If set to “Hide”, side labels will be hidden during calls for more space to
display the user information. If set to “Toggle”, a softkey will appear so
that users can click to Show/Hide the side labels.
Virtual Multi-Purpose
Keys
Assigns a function to the corresponding line key. The key mode options are:
• Line
Regular line key to open up a line and switch line.The Value field can be
left blank.
• Shared Line
Share line for Shared Line Appearance feature. Select the Account
registered as Shared line for the line key. The Value field can be left
blank.
Note: Users can either show or hide VPK shared line display description,
This only can be done with provisioning using the Pvalue P8484 (Value
= 0; No . Value = 1; Yes)
• Speed Dial
Select the Account to dial from. And enter the Speed Dial number in the
Value field to be dialed, or enter the IP address to set the Direct IP call
as Speed Dial.
• Busy Lamp Field (BLF)
Select the Account to monitor the BLF status. Enter the extension
number in the Value field to be monitored.
• Presence Watcher
This option has to be supported by a presence server and it is tied to the
“Do Not Disturb” status of the phone’s extension.
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• Eventlist BLF
This option is similar to the BLF option but in this case the PBX collects
the information from the phones and sends it out in one single notify
message. PBX server has to support this feature.
• Speed Dial via active account
Similar to Speed Dial but it will dial based on the current active account.
For example, if the phone is offhook and account 2 is active, it will call
the configured Speed Dial number using account 2.
• Dial DTMF
Enter a series of DTMF digits in the Value field to be dialed during the
call. “Enable MPK Sending DTMF” has to be set to “Yes” first.
• Voice Mail
Select Account and enter Voice Mail access number in the Value field.
• Call Return
The last answered calls can be dialed out by using Call Return. The
Value field should be left blank. Also, this option is not binding to the
account and the call will be returned based on the account with the last
answered call.
• Transfer
Select Account, and enter the number in the Value field to be transferred
(blind transfer) during the call.
• Call Park
Select Account, and enter the call park extension in the Value field to
park/pick up the call.
• Monitored Call Park
Select account from Account field, and enter the call park extension in
the Value field to park/pick up the call, and also monitor the parked call
via Line Key’s light.
• Intercom
Select Account, and enter the extension number in the Value field to do
the intercom.
• LDAP Search
This option is to narrow the LDAP search scope. Enter the LDAP search
base in the Description field. It could be the same or different from the
Base in LDAP configuration under Advanced Settings. The Base in
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LDAP configuration will be used if the Description field is left blank. Enter
the LDAP Name/Number filter in the Value field.
For example:
If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters:
Description -> ou=video,ou=SZ,dc=grandstream,dc=com
Value -> sn=Li
Since the Base for LDAP server configuration is:
“dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the
LDAP search scope. “sn=Li” is the example to filter the last name.
• Conference
Allow user to set their Multi-Purpose Key to “Conference” mode to trigger
a conference.
By setting the extension number in the value box, the users will be able
to activate a 3-way conference by simply press the assigned MPK
button.
• Multicast Paging
This option is for multicast sending. Enter Line key description in
Description field and multicast sending address in Value field.
• Record
This option is for Recording calls. Enter Line key description in
Description filed and the recorded extension number in Value field.
Please make sure whether your VOIP provider supports this feature
before using it.
• Call Log
Select Account and enter account number in the Value field to allow
configuration of call log for other extension.
• Menu
Select this feature in order to display the Menu from the MPK buttons,
no field dis required for configuration.
• XML Application
Select this feature in order to start the XML Application from the MPK
buttons, no field dis required for configuration.
• Information
Select this feature in order to display the Information popup to show the
firmware version, MAC address, IP address and IP Settings from the
MPK buttons, no field dis required for configuration.
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• Message
Select this feature in order to display the Message menu from the MPK
buttons, no field dis required for configuration
• Forward
Set the MPK Button to perform call forwarding to the destination number
configured on the “Value Field”. During ringing press the button to
perform the call forward.
• DND
Press the configured key to enabled/Disable DND.
• Redial
On this mode, the configured key can be used to redial numbers.
• Instant Messages
On this mode, the configured key can be used to enter IM menu and
send new messages.
• Multicast Listen Address
The MPK button can be used to access directly to the Multicast listening
IP list.
• Keypad Lock
Configure the VPK button to be used to lock/unlock the keypad.
Physical MultiPurpose Keys
Assigns a function to the corresponding physical MPK. This feature is
available on GXP2130/GXP2160 only. The key mode options are:
• Speed Dial
Select the Account to dial from. And enter the Speed Dial number in the
Value field to be dialed, or enter the IP address to set the Direct IP call
as Speed Dial.
• Busy Lamp Field (BLF)
Select the Account to monitor the BLF status. Enter the extension
number in the Value field to be monitored.
• Presence Watcher
This option has to be supported by a presence server and it is tied to the
“Do Not Disturb” status of the phone’s extension.
• Eventlist BLF
This option is similar to the BLF option but in this case the PBX collects
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the information from the phones and sends it out in one single notify
message.
PBX server has to support this feature.
• Speed Dial via active account
Similar to Speed Dial but it will dial based on the current active account.
For example, if the phone is offhook and account 2 is active, it will call
the configured Speed Dial number using account 2.
• Dial DTMF
Enter a series of DTMF digits in the Value field to be dialed during the
call. “Enable MPK Sending DTMF” has to be set to “Yes” first.
• Voice Mail
Select Account and enter the Voice Mail access number in the Value
field.
• Call Return
The last answered calls can be dialed out by using Call Return. The
Value field should be left blank. Also, this option is not binding to the
account and the call will be returned based on the account with the last
answered call.
• Transfer
Select Account, and enter the number in the Value field to be transferred
(blind transfer) during the call.
• Call Park
Select Account, and enter the call park extension in the Value field to
park /pick up the call.
• Monitored Call Park
Select account from Account field, and enter the call park extension in
the Value field to park/pick up the call, and also monitor the parked call
via Line Key’s light.
• Intercom
Select Account, and enter the extension number in the Value field to do
the intercom.
• LDAP Search
This option is to narrow the LDAP search scope. Enter the LDAP search
base in the Description field. It could be the same or different from the
Base in LDAP configuration under Advanced Settings.
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The Base in LDAP configuration will be used if the Description field is
left blank.
Enter the LDAP Name/Number filter in the Value field.
For example:
If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters:
Description -> ou=video,ou=SZ,dc=grandstream,dc=com
Value -> sn=Li
Since the Base for LDAP server configuration is:
“dc=76randstream,dc=com”, “ou=video,ou=SZ” is added to narrow the
LDAP search scope. “sn=Li” is the example to filter the last name.
• Conference
Allow user to set their Multi-Purpose Key to “Conference” mode to trigger
a conference.
By setting the extension number in the value box, the users will be able
to activate a 3-way conference by simply press the assigned MPK
button.
• Multicast Paging
This option is for multicast sending.
Enter Line key description in Description field and multicast sending
address in Value field.
• Record
This option is for Recording calls. Enter Line key description in
Description filed and the recorded extension number in Value field.
Please make sure whether your VOIP provider supports this feature
before using it.
• Call Log
Select Account and enter account number in the Value field to allow
configuration of call log for other extension.
• Menu
Select this feature in order to display the Menu from the MPK buttons,
no field dis required for configuration.
• XML Application
Select this feature in order to start the XML Application from the MPK
buttons, no field dis required for configuration.
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• Information
Select this feature in order to display the Information popup to show the
firmware version, MAC address, IP address and IP Settings from the
MPK buttons, no field dis required for configuration.
• Message
Select this feature in order to display the Message menu from the MPK
buttons, no field dis required for configuration
• Forward
Set the MPK Button to perform call forwarding to the destination number
configured on the “Value Field”. During ringing press the button to
perform the call forward.
• DND
Press the configured key to enabled/Disable DND.
• Redial
On this mode, the configured key can be used to redial numbers.
• Instant Messages
On this mode, the configured key can be used to enter IM menu and
send new messages
• Multicast Listen Address
The MPK button can be used to access directly to the Multicast listening
IP list.
• Keypad Lock
Configure the MPK button to be used to lock/unlock the keypad.
Softkeys Settings
• More Softkey Display Mode
Allows users to choose from the original Toggle mode or the enhanced
Menu mode.
With the enhanced Menu mode, the MORE softkey now will not need
the user to tap multiple times on MORE to get to next pages, instead,
pressing MORE will have a popup window and allow users to choose
from the list. With Toggle mode, users need to press MORE softkey to
switch between options.
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• Show Target Softkey
Allows users to remove target softkey by toggle Yes/No option during
the off-hook dial screen and transfer screen.
• Custom Softkey Layout
Enables/Disables custom softkey layout.
• Enforce Softkey Layout Position
Whether to enforce the custom softkey layout position.
When enabled, GUI will still preserve the space if the configured softkey
is unable to show.
• Hide System Softkey on Main Page
Configures to hide the system generated softkey (Next, History,
ForwardAll, Redial) on main page. Default value is none.
• Dialing State
Custom softkey layout when device is under Dialing State.
Available Softkeys: Phonebook(BT), BT On/Off, EndCall, ReConf,
ConfRoom, Redial, Dial, Backspace, PickUp.
• Onhook Dialing State
Custom softkey layout when device is under Onhook Dialing State.
Available Softkeys: Phonebook(BT), DirectIP, Cancel, Dial, Backspace
• Ringing State
Custom softkey layout when device is under Ringing State.
Available Softkeys: Answer, Reject, Forward, ReConf.Calling State
• Calling State
Custom softkey layout when device is under calling State.
Available Softkeys: BT On/Off, EndCall, ReConf, ConfRoom, ConfCall.
• Call Connected State
Custom softkey layout when device is under call connected State.
Available Softkeys: Phonebook(BT), BT On/Off, EndCall, ReConf,
ConfRoom, ConfCall, Cancel, New Call, Swap, Transfer, Trnf>VM,
DialDTMF, BS-Ccenter, Record On/Off(UCM), Record On/Off,
CallPark(UCM), PrivateHold, CallPark.
• Conference Connected State
Custom softkey layout when device is under Conference Connected
State.
Available Softkeys: BT On/Off, EndCall, Kick.
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• On Hold State
Custom softkey layout when device is under On Hold State.
Available Softkeys: ReConf, Resume, Transfer, ConfCall, Add.
• Call Failed State
Custom softkey layout when device is under Call Failed State.
Available Softkeys: EndCall, ReConf, ConfRoom.
• Transfer State
Custom softkey layout when device is under Transfer State.
Available Softkeys: BT On/Off, Cancel, BlindTrnf, AttTrnf, Backspace.
• Conference State
Custom softkey layout when device is under Conference State.
Available Softkeys: BT On/Off, Cancel, Dial, Backspace.
Idle Screen Softkeys
Assigns a function to the corresponding Softkeys. GXP2140, GXP2160 and
GXP2170 supports 3 configurable Softkeys; GXP2130/GXP2135 supports 2
configurable Softkeys.
Note: The first and last Softkeys are reserved for Exit/More functionality.
The key mode options are:
• Speed Dial
Select the Account to dial from. And enter the Speed Dial number in the
Value field to be dialed.
• Speed Dial via active account
Similar to Speed Dial but it will dial based on the current active account.
For example, if the phone is offhook and account 2 is active, it will call
the configured Speed Dial number using account 2.
• Voice Mail
Select Account & enter the Voice Mail access number in the Value field.
• Call Return
The last answered calls can be dialed out by using Call Return.
The Value field should be left blank. Also, this option is not binding to
the account and the call will be returned based on the account with the
last answered call.
• Intercom
Select Account, and enter the extension number in the Value field to do
the intercom.
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• LDAP Search
This option is to narrow the LDAP search scope. Enter the LDAP search
base in the Description field. It could be the same or different from the
Base in LDAP configuration under Advanced Settings.
The Base in LDAP configuration will be used if the Description field is
left blank. Enter the LDAP Name/Number filter in the Value field.
For example: If users set MPK 1 as “LDAP Search” for “Account 1”, and
set filters:
Description -> ou=video,ou=SZ,dc=grandstream,dc=com
Value -> sn=Li
Since the Base for LDAP server configuration is
“dc=80randstream,dc=com”, “ou=video,ou=SZ” is added to narrow the
LDAP search scope. “sn=Li” is the example to filter the last name.
• Call Log
Select Account and enter account number in the Value field to access to
the Call Log of that selected account.
• Menu
Select this feature in order to display the Menu from the MPK buttons,
no field dis required for configuration.
• Information
Select this feature in order to display the Information popup to show the
firmware version, MAC address, IP address and IP Settings from the
MPK buttons, no field dis required for configuration.
• Message
Select this feature in order to display the Message menu from the MPK
buttons, no field dis required for configuration
Call Screen Softkeys
Assigns a function to the corresponding Call Screen Softkeys.
• Speed Dial
Select the Account to dial from. And enter the Speed Dial number in the
Value field to be dialed.
• Speed Dial via active account
Similar to Speed Dial but it will dial based on the current active account.
For example, if the phone is offhook and account 2 is active, it will call
the configured Speed Dial number using account 2.
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• Dial DTMF
Enter a series of DTMF digits in the Value field to be dialed during the
call. “Enable MPK Sending DTMF” has to be set to “Yes” first.
• Voice Mail
Select Account & enter the Voice Mail access number in the Value field.
• Call Return
The last answered calls can be dialed out by using Call Return.
The Value field should be left blank. Also, this option is not binding to
the account and the call will be returned based on the account with the
last answered call.
• Intercom
Select Account, and enter the extension number in the Value field to do
the intercom.
• LDAP Search
This option is to narrow the LDAP search scope. Enter the LDAP search
base in the Description field. It could be the same or different from the
Base in LDAP configuration under Advanced Settings.
The Base in LDAP configuration will be used if the Description field is
left blank. Enter the LDAP Name/Number filter in the Value field.
For example: If users set MPK 1 as “LDAP Search” for “Account 1”, and
set filters:
Description -> ou=video,ou=SZ,dc=grandstream,dc=com
Value -> sn=Li
Since the Base for LDAP server configuration is
“dc=81randstream,dc=com”, “ou=video,ou=SZ” is added to narrow the
LDAP search scope. “sn=Li” is the example to filter the last name.
• Call Log
Select Account and enter account number in the Value field to access to
the Call Log of that selected account.
• Information
Select this feature in order to display the Information popup to show the
firmware version, MAC address, IP address and IP Settings from the
MPK buttons, no field dis required for configuration.
• Message
Select this feature in order to display the Message menu from the MPK
buttons, no field dis required for configuration
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Extension Boards
EXT setting (Available
only for
GXP2140/2170)
• One Page Display Mode
Each extension board only shows 20 Extensions, that is, EXT 1 ~ 80 could
be displayed on 4 connected boards if the mode is enabled.
• Sync Backlight with LCD
If set to yes, the Extension Board backlight will turn off when LCD is idle.
EXT (1-4) (Available
only for
GXP2140/2170)
Assigns a function to the corresponding Extension Board key.
The key mode options are:
• None
Select this option in order to disable the key.
• Speed Dial
Select the Account to dial from. And enter the Speed Dial number in the
Value field to be dialed, or enter the IP address to set the Direct IP call
as Speed Dial.
• Busy Lamp Field (BLF)
Select the Account to monitor the BLF status. Enter the extension
number in the Value field to be monitored.
• Presence Watcher
This option has to be supported by a presence server and it is tied to the
“Do Not Disturb” status of the phone’s extension.
• Eventlist BLF
This option is similar to the BLF option but in this case the PBX collects
the information from the phones and sends it out in one single notify
message. PBX server has to support this feature.
• Speed Dial via active account
Similar to Speed Dial but it will dial based on the current active account.
For example, if the phone is offhook and account 2 is active, it will call
the configured Speed Dial number using account 2.
• Dial DTMF
Enter a series of DTMF digits in the Value field to be dialed during the
call. “Enable MPK Sending DTMF” has to be set to “Yes” first.
• Voice Mail
Select Account and enter the Voice Mail access number in the Value
field.
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• Call Return
The last answered calls can be dialed out by using Call Return. The
Value field should be left blank. Also, this option is not binding to the
account and the call will be returned based on the account with the last
answered call.
• Transfer
Select Account, and enter the number in the Value field to be transferred
(blind transfer) during the call.
• Call Park
Select Account, and enter the call park extension in the Value field to
park/pick up the call.
• Monitored Call Park
Select account from Account field, and enter the call park extension in
the Value field to park/pick up the call, and also monitor the parked call
via Line Key’s light.
• Intercom
Select Account, and enter the extension number in the Value field to do
the intercom.
• LDAP Search
This option is to narrow the LDAP search scope. Enter the LDAP search
base in the Description field.
It could be the same or different from the Base in LDAP configuration
under Advanced Settings.
The Base in LDAP configuration will be used if the Description field is
left blank.
Enter the LDAP Name/Number filter in the Value field.
For example:
If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters:
Description -> ou=video,ou=SZ,dc=grandstream,dc=com
Value -> sn=Li
Since the Base for LDAP server configuration is
“dc=83randstream,dc=com”, “ou=video,ou=SZ” is added to narrow the
LDAP search scope. “sn=Li” is the example to filter the last name.
• Conference
Allow user to set their Multi-Purpose Key to “Conference” mode to trigger
a conference.
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By setting the extension number in the value box, the users will be able
to activate a 3-way conference by simply press the assigned MPK
button.
• Multicast Paging
This option is for multicast sending.
Enter Line key description in Description field and multicast sending
address in Value field.
• Record
This option is for Recording calls. Enter Line key description in
Description filed and the recorded extension number in Value field.
Please make sure whether your VOIP provider supports this feature
before using it.
• Call Log
Select Account and enter account number in the Value field to allow
configuration of call log for other extension.
• Menu
Select this feature in order to display the Menu from the MPK buttons,
no field dis required for configuration.
• XML Application
Select this feature in order to start the XML Application from the MPK
buttons, no field dis required for configuration.
• Information
Select this feature in order to display the Information popup to show the
firmware version, MAC address, IP address and IP Settings
from the MPK buttons, no field dis required for configuration.
• Message
Select this feature in order to display the Message menu from the MPK
buttons, no field dis required for configuration.
Settings → Web Service
Use Auto Location
Service
Configures to enable or disable auto location services on the phone. (Reboot
Required). The default setting is “Yes”.
Enable Weather
Update
Configures to enable or disable weather update on the phone.
If set to “No”, the weather information screen will not show.
Default setting is “Yes”.
City Code
Configures weather city code for the phone to look up the weather
information. The default setting is “Automatic” and the weather information
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Network Page Definitions
Table 12: Network Page Definitions
Network → Basic Settings
Internet Protocol
Selects Prefer Ipv4 or Prefer Ipv6. The default setting is “Prefer Ipv4”.
Ipv4 Address
Allows users to configure the appropriate network settings on the phone to
obtain Ipv4 address. Users could select “DHCP”, “Static IP” or “PPPoE”. By
default, it is set to “DHCP”.
Host name (Option 12)
Specifies the name of the client. This field is optional but may be required by
some Internet Service Providers.
will be obtained based on the IP location of the phone if available. Otherwise,
select the self-defined city code to manually chose the wanted city.
Self-defined city code
Enter the zip code or the name of the city you want to show its weather
information on the screen.
Note: By entering only the name of the city, the phone is going to choose
the best match; for this reason, the city being displayed would have been
mistaken.
Example: in the case of entering “Dallas”, the phone will not be able to know
if the user means “Dallas, TX”, “Dallas, NC” or “Dallas, Scotland”, and it will
select by default “Dallas, TX”. It is better to specify than the name of the
state/Country in the case of similar city names.
Update Interval
Specifies weather update interval (in minutes). Default value is 15 minutes.
Degree Unit
Specifies the degree unit for the weather information to display on the phone.
User could choose Fahrenheit, Celsius, or Auto to display the degree unit.
The default setting is “Auto”.
Settings → XML Application
Server Path
Configures the server path to download the idle screen XML file. This field
could be IP address or URL, with up to 256 characters.
Softkey Label
Specifies the Softkey name displayed on the idle screen for the users to
enter XML application.
The default Softkey Label is “XMLApp”.
Default Background
Color
Enters a color to use in HEX format. Default will be transparent.
E.g. #000000. Reference: http://htmlcolorcodes.com
Block Call Screen
Permits to block auto-switching to call screen when XML application is
running. Default is disabled.
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DHCP Vendor Class ID
(Option 60)
Used by clients and servers to exchange vendor class ID.
The default setting is “Grandstream GXP2130” for GXP2130, ”Grandstream
GXP2140” for GXP2140, “Grandstream GXP2160” for GXP2160,
“Grandstream GXP2170” for GXP2170 and “Grandstream GXP2135” for
GXP2135.
PPPoE Account ID
Enter the PPPoE account ID.
PPPoE Password
Enter the PPPoE Password.
PPPoE Service Name
Enter the PPPoE Service Name.
Ipv4 Address
Enter the IP address when static IP is used.
Subnet Mask
Enter the Subnet Mask when static IP is used for IPv4.
Gateway
Enter the Default Gateway when static IP is used for IPv4.
DNS Server 1
Enter the DNS Server 1 when static IP is used for IPv4.
DNS Server 2
Enter the DNS Server 2 when static IP is used for IPv4.
Preferred DNS Server
Enters the Preferred DNS Server for Ipv4.
Ipv6 Address Type
Allows users to configure the appropriate network settings on the phone to
obtain IPv6 address. Users could select “Auto-configured” or “Statically
configured” for the IPv6 address type.
Static Ipv6 Address
Enter the static IPv6 address when Full Static is used in “Statically
configured” Ipv6 address type.
Ipv6 Prefix Length
Enter the IPv6 prefix length when Full Static is used in “Statically configured”
Ipv6 address type.
Ipv6 Prefix
Enter the IPv6 Prefix (64 bits) when Prefix Static is used in “Statically
configured” IPv6 address type.
DNS Server 1
Enter the DNS Server 1 for IPv6.
DNS Server 2
Enter the DNS Server 2 for IPv6.
Preferred DNS server
Enter the Preferred DNS Server for IPv6.
Network → Advanced Settings
802.1X mode
Allows the user to enable/disable 802.1X mode on the phone. The default
value is disabled. To enable 802.1X mode, this field should be set to EAPMD5, users may also choose EAP-TLS, or EAP-PEAP.
802.1X Identity
Enter the Identity information for the 802.1x mode.
Note: Letters, digits and special characters including @ and – are accepted.
MD5 Password
Enter the MD5 Password for the 802.1X mode.
Note: Letters, digits and special characters including @ and – are accepted.
802.1X CA Certificate
Uploads / deletes the 802.1X CA certificate to the phone; or delete existed
802.1X CA certificate from the phone.
802.1X Client
Certificate
Uploads / deletes 802.1X Client certificate to the phone; or delete existed
802.1X Client certificate from the phone.
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HTTP Proxy
Specifies the HTTP proxy URL for the phone to send packets to. The proxy
server will act as an intermediary to route the packets to the destination.
HTTPS Proxy
Specifies the HTTPS proxy URL for the phone to send packets to. The proxy
server will act as an intermediary to route the packets to the destination.
Bypass Proxy For
Enter host names that do not require a proxy to reach. Those names should
be separated by commas.
Layer 3 QoS for SIP
Defines the Layer 3 QoS parameter for SIP. This value is used for IP
Precedence, Diff-Serv or MPLS. The default value is 26.
Layer 3 QoS for RTP
Defines the Layer 3 QoS parameter for RTP. This value is used for IP
Precedence, Diff-Serv or MPLS. The default value is 46.
Enable DHCP VLAN
Enables auto configure for VLAN settings through DHCP.
Disabled by default.
Enable Manual VLAN
Configuration
Enables/disables manual VLAN configuration. When this option is set to
Disabled, the phone will bypass VLAN configuration and only use the DHCP
VLAN to configure VLAN tag and priority. Default is “Enabled”.
Layer 2 QoS
802.1Q/VLAN Tag
Assigns the VLAN Tag of the Layer 2 QoS packets. The default value is 0.
Layer 2 QoS 802.1p
Priority Value
Assigns the priority value of the Layer2 QoS packets. The default value is 0.
PC Port Mode
Configure the PC port mode. When set to “Mirrored”, the traffic in the LAN
port will go through PC port as well and packets can be captured by
connecting a PC to the PC port. The default setting is “Enabled”.
PC Port VLAN Tag
Assigns the VLAN Tag of the PC port. The default value is “0”.
PC Port Priority Value
Assigns the priority value of the PC port. The default value is “0”.
Enable CDP
Enables/Disables CDP “Cisco Discovery Protocol”.
Enable LLDP
Controls the LLDP (Link Layer Discovery Protocol) service. The default
setting is “Enabled”.
LLDP TX Interval
Defines LLDP TX Interval (in seconds). Valid range is 1 to 3600.
Network → Remote Control
Action URI Support
Enable/disabled action URI feature on the phone.
Remote control Pop
up window support
Indicates whether the phone is enabled to pop up allow remote control.
Action URI allowed IP
list
List of allowed IP address from which the phone receives action URI. The
Allowed IP addresses are separated by a comma such as
“192.168.1.1,192.168.1.2”. Set this field to “any” to allow any IP address to
send Action URL to the phone. The default value is empty string which
means no IP address is allowed for remotely control the phone.
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CSTA Control
Indicates whether CSTA Control feature is enabled. Change of this
configuration will need the system to reboot to take effect.
Network → Affinity Settings
Affinity Support
Allows communication with GS Affinity CTI application to manage telephone
calls from computer. If enabled, a reboot is required to establish the
communication. Default is “Disabled”.
GS Affinity CTI Application is available HERE and its User Guide HERE.
Preferred Account
Selects the account on which CTI support is enabled.
Network → Bluetooth Settings
Bluetooth Power
Configures Bluetooth to power on, off or off with hiding menu from LCD.
Default setting is “On”.
Handsfree Mode
Enable / disable Bluetooth handsfree feature.
Default setting is “Off”.
Bluetooth Name
Specifies the Bluetooth device name.
Network → OpenVPN® Settings
OpenVPN® Enable
Enable/Disable OpenVPN® feature. Default is No.
OpenVPN® Server
Address
Specify the IP address or FQDN for the OpenVPN® Server.
OpenVPN® Port
Specify the listening port of the OpenVPN® server. Default is 1194.
OpenVPN® Transport
Specify the Transport Type of OpenVPN® whether UDP or TCP. Default is
UDP.
OpenVPN® CA
Click on “Upload” to upload the Certification Authority of OpenVPN®. For a
new upload, users could click on “Delete” to erase the last certificate, and
then upload a new one.
OpenVPN® Certificate
Click on “Upload” to upload OpenVPN® certificate. For a new upload, users
could click on “Delete” to erase the last certificate, and then upload a new
one.
OpenVPN® Client Key
Click on “Upload” to upload OpenVPN® Key.
For a new upload, users could click on “Delete” to erase the last certificate,
and then upload a new one.
OpenVPN® Cipher
Method
Specifies the Cipher method used by the OpenVPN® server. The available
options are: Blowfish, AES-128, AES-256 and Triple-DES. Default setting is:
Blowfish.
OpenVPN® Username
Configures the optional username for authentication if the OpenVPN server
supports it.
OpenVPN® Password
Configures the optional password for authentication if the OpenVPN server
supports it.
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Additional Options
Additional options to be appended to the OpenVPN® config file, separated
by semicolons. For example, comp-lzo no;auth SHA256
Note: Please use this option with caution. Make sure that the options are
recognizable by OpenVPN® and do not unnecessarily override the other
configurations above.
Network → SNMP Settings
Enable SNMP
Enables/Disables the SNMP feature. Default settings is No.
Version
SNMP version.
Port
SNMP port (Default 161).
SNMP Trap IP
IP address of the SNMP trap receiver.
SNMP Trap Port
Port of the SNMP trap receiver (Default 162)
SNMP Trap Interval
The interval between each trap sent to the trap receiver
Trap version
Trap version of the SNMP trap receiver
Community
SNMP Community
SNMP Trap
Community
Community string associated to the trap. It must match the community string
of the trap receiver.
SNMP Username
Username for SNMPv3
Security Level
• noAuthUser: Users with security level noAuthnoPriv and context name
as noAuth.
• authUser: Users with security level authNoPriv and context name as
auth.
• privUser: Users with security level authPriv and context name as priv.
Authentication
Protocol
Select the Authentication Protocol: “None” or “MD5” or “SHA”.
Privacy Protocol
Select the Privacy Protocol: “None” or “DES” or “AES”.
Authentication Key
Enter the Authentication Key.
Privacy Key
Enter the Privacy Key.
SNMP Trap Username
User name for SNMPv3 Trap.
Trap Security Level
• noAuthUser: Users with security level noAuthnoPriv and context name
as noAuth.
• authUser: Users with security level authNoPriv and context name as
auth.
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• privUser: Users with security level authPriv and context name as priv.
Trap Authentication
Protocol
Select the Authentication Protocol: “None” or “MD5” or “SHA”.
Trap Privacy Protocol
Select the Privacy Protocol: “None” or “DES” or “AES”.
Trap Authentication
Key
Enter the Trap Authentication Key
Trap Privacy Key
Enter the Trap Privacy Key.
Maintenance Page Definitions
Table 13 : Maintenance Page Definitions
Maintenance → Web Access
New Password
Set new password for web GUI access as User. This field is case sensitive.
Confirm Password
Enter the new User password again to confirm.
Current Password
The current admin password is required for setting a new admin password.
New Password
Set new password for web GUI access as Admin. This field is case sensitive.
Confirm Password
Enter the new Admin password again to confirm.
Maintenance → Upgrade and Provisioning
Upgrade Firmware
Allows users to upload the firmware file locally by pressing Start, after
selecting the correct firmware file from the local storage, the phone will start
the firmware upgrade automatically.
Firmware Upgrade and
Provisioning
Specifies how firmware upgrading and provisioning request to be sent:
Always Check for New Firmware, Check New Firmware only when F/W
pre/suffix changes, Always Skip the Firmware Check.
The default setting is “Always Check for New Firmware”.
Always Authenticate
Before Challenge
Only applies to HTTP/HTTPS. If enabled, the phone will send credentials
before being challenged by the server. The default setting is “No”.
Allow DHCP Option 43
and Option 66 Override
Server
Default setting is “Yes”. DHCP option 66 originally was only designed for
TFTP server. Later on it was extended to support an HTTP URL. GXP
phones support both TFTP and HTTP server via option 66. Users can also
use DHCP option 43 vendor specific option to do this.
DHCP option 43 approach has priorities. The phone is allowed to fall back
to the original server path configured in case the server from option 66 fails.
Additional Override
DHCP Option
When enabled, users could select Option 150 or Option 160 to override the
firmware server instead of using the configured firmware server path or the
server from option 43 and option 66 in the local network. Please note this
option will be effective only when option “Allow DHCP Option 43 and Option
66 to Override Server” is enabled. The default setting is “None”.
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Allow DHCP Option
120 to override SIP
Server
Enables DHCP Option 120 from local server to override the SIP Server on
the phone. The default setting is “No”.
3CX Auto Provision
Enables automatic provision feature on the phone when 3CX is used as the
SIP server. The default setting is “Yes”.
Automatic Upgrade
Enables automatic upgrade and provisioning. The default setting is “No”.
Randomized Automatic
Upgrade
Randomized Automatic Upgrade within the range of hours of the day or
postpone the upgrade every X minute(s) by random 1 to X minute(s).
Hour of the Day (0-23)
Defines the hour of the day to check the HTTP/TFTP/FTP server for
firmware upgrades or configuration files changes. The default value is 1.
Day of the Week (0-6)
Defines the day of the week to check HTTP/TFTP/FTP server for firmware
upgrades or configuration files changes. The default value is 1.
Disable SIP NOTIFY
Authentication
Device will not challenge NOTIFY with 401 when set to “Yes”.
Default setting is “No”.
Firmware Upgrade
Confirmation
If set to "Yes", the phone will ask the user to upgrade. If there is no response,
the phone will proceed with the upgrade.
If set to "No", the phone will automatically upgrade without user input.
Default is Yes.
Config
Config Upgrade Via
Allows users to choose the config upgrade method: TFTP, FTP, FTPS,
HTTP or HTTPS. The default setting is “HTTPS”.
Config Server Path
Defines the server path for provisioning.
Config HTTP/HTTPS
User Name
The user name for the HTTP/HTTPS server.
Config HTTP/HTTPS
Password
The password for the HTTP/HTTPS server.
Config File Prefix
Enables your ITSP to lock configuration updates. If configured, only the
configuration file with the matching encrypted prefix will be downloaded and
flashed into the phone.
Config File Postfix
Enables your ITSP to lock configuration updates. If configured, only the
configuration file with the matching encrypted postfix will be downloaded and
flashed into the phone.
XML Config File
Password
The password for encrypting XML configuration file using OpenSSL. This is
required for the phone to decrypt the encrypted XML configuration file.
Authenticate Conf File
Sets the phone system to authenticate configuration file before applying it.
When set to “Yes”, the configuration file must include value P1 with phone
system’s administration password. If it is missed or does not match the
password, the phone system will not apply it.
Default setting is “No”.
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Download Device
Configuration
Click to download phone’s configuration file in .txt format.
Note: Configuration backup file doesn’t include passwords or CA/Custom
certificate
User protection
When user protection is on, pvalues that user sets will not be changed by
provision or provider.
• If “User protection” is OFF, everyone (Provider, user or admin) has
access to most of the Pvalues.
• If “User protection” is ON, only those (normally user or admin) who
have privilege can modify the configuration.
Download and Process
All Available Config
Files
By default, device will provision the first available config in the order of
cfgMAC, cfgMAC.xml, cfgMODEL.xml and cfg.xml (corresponding to device
specific, model specific and global configs).
If this option is enabled, the phone will inverse the downloading process to
cfg.xml > cfggxp21xx.xml > cfgMAC.bin > cfgMAC.xml. The following files
will override the files that has already been load and processed.
Download User
configuration
This allows users to download part of the configuration that does not include
any personal settings like Username and Passwords. Also, it will include all
the changes manually made by user from web UI, or config file uploaded
from “Upload Device Configuration”, but not include the changes from the
server provision via TFTP/FTP/FTPS/HTTP/HTTPS.
Upload Device
Configuration
Uploads configuration file to phone.
Export backup
Package
Export backup package which contains device configuration along with
personal data.
Restore from Backup
package
Click to upload backup package and restore.
Firmware
Firmware Upgrade Via
Allows users to choose the firmware upgrade method:
TFTP, FTP, FTPS, HTTP or HTTPS. The default setting is “HTTPS”.
Firmware Server Path
Defines the server path for the firmware server.
Firmware HTTP/HTTPS
User Name
The user name for the HTTP/HTTPS server.
Firmware HTTP/HTTPS
Password
The password for the HTTP/HTTPS server.
Firmware File Prefix
Enables your ITSP to lock firmware updates. If configured, only the firmware
with the matching encrypted prefix will be downloaded and flashed into the
phone.
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Firmware File Postfix
Enables your ITSP to lock firmware updates. If configured, only the firmware
with the matching encrypted postfix will be downloaded and flashed into the
phone.
Maintenance → Syslog
Syslog Protocol
If set to SSL/TLS, the syslog messages will be sent through secured TLS
protocol to syslog server.
Default setting is UDP.
Note: The CA certificate is required to connect with the TLS server.
Syslog Server
The URL or IP address of the syslog server for the phone to send syslog to.
Note: By adding port number to the Syslog server field (i.e 172.18.1.1:1000),
the phone will send syslog to the corresponding port of that IP.
Syslog Level
Selects the level of logging for syslog.
The default setting is “None”. There are 4 levels: DEBUG, INFO, WARNING
and ERROR.
Syslog messages are sent based on the following events:
• Product model/version on boot up (INFO level);
• NAT related info (INFO level);
• sent or received SIP message (DEBUG level);
• SIP message summary (INFO level);
• inbound and outbound calls (INFO level);
• registration status change (INFO level);
• negotiated codec (INFO level);
• Ethernet link up (INFO level);
• SLIC chip exception (WARNING and ERROR levels);
• Memory exception (ERROR level).
Syslog Keyword
Filtering
Syslog will be filtered based on keywords provided. If you enter multiple
keywords, it should be separated by ‘,’. Please note that no spaces are
allowed.
Send SIP Log
Configures whether the SIP log will be included in the syslog messages. The
default setting is “No”.
Note: By setting Send SIP Log to Yes, the phone will still send SIP log from
syslog even when Syslog Level set to NONE.
Show Internet Down
Message
If enabled, the internet down warning message will display when internet is
down.
Auto Recover From
Abnormal
If set to “Yes”, the phone will automatically recover when running abnormal.
The default setting is “Yes”.
USB Console Log
If enabled, console log will be saved into USB drive.
Maintenance → Language
Display Language
Selects display language on the phone. There are 21 languages can be set
as display language, user could also choose “Auto” or “Downloaded
Language” as display language. The default setting is “Auto”.
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Default Input Selection
Configures the default input selection.
The default setting is “Multi-Tap”.
Multi-Tap: multi-tap to switch character;
Shiftable: select input from available characters.
Auto language
download
This is used to configure the device to download language files automatically
from server. The default setting is “No”.
Maintenance → TR-069
ACS URL
URL for TR-069 Auto Configuration Servers (ACS).
TR-069 Username
ACS username for TR-069.
TR-069 Password
ACS password for TR-069.
Periodic Inform Enable
Enables periodic inform. If set to “Yes”, device will send inform packets to
the ACS.
The default setting is “No”.
Periodic Inform
Interval
Sets up the periodic inform interval to send the inform packets to the ACS.
Connection Request
Username
The user name for the ACS to connect to the phone.
Connection Request
Password
The password for the ACS to connect to the phone.
Connection Request
Port
The port for the ACS to connect to the phone.
CPE SSL Certificate
The Cert File for the phone to connect to the ACS via SSL.
CPE SSL Private Key
The Cert Key for the phone to connect to the ACS via SSL.
Randomized TR069
Startup
When enabled, this option allows users to randomize the sending of TR069
INFORM packets.
Maintenance → Security Settings→ Security
Configuration via
Keypad Menu
Configures the access control for the users to configure from keypad Menu.
There are three different options:
• Unrestricted: All the options can be accessed in keypad Menu.
• Basic settings only: The SIP option under Phone submenu, and
Network, Upgrade, UCM Detect and Factory Reset options under
System submenu will not be available in LCD Menu.
• Constraint Mode: The phone will require administration password to
change the Network, Upgrade and Factory Reset options under System
submenu, and SIP option under Phone submenu as well.
• Locked Mode: The phone menu and changing MPK/VPK/Line are
disabled. The default setting is “Unrestricted”.
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Validate Server
Certificates
After enabling this feature, phone will validate the server’s certificate. If the
server that our phone tries to register on is not on our list, it will not allow
server to access the phone.
Enable STAR key
Keypad Locking
If set to "Yes", the keypad can be locked by pressing and holding the STAR
* key for about 4 seconds. A lock icon will show indicating the keypad is
locked.
The default setting is "Yes".
Note: When the keypad is locked, users need to press and hold the STAR
* key for about 4 seconds again and then enter the password to unlock it.
SIP TLS Certificate
SSL Certificate used for SIP Transport in TLS/TCP.
SIP TLS Private Key
SSL Private key used for SIP Transport in TLS/TCP.
SIP TLS Private Key
Password
SSL Private key password used for SIP Transport in TLS/TCP.
Custom Certificate
The uploaded custom certificate will be used for SSL/TLS communication
instead of the GXP phone default certificate.
Web Access Mode
Sets the protocol for web interface. The default setting is “HTTP”.
Enable User Web
Access
Administrator can disable or enable user web access. Default is Enabled.
HTTP Web Port
Configures the HTTP port under the HTTP web access mode.
HTTPS Web Port
Configures the HTTPS port under the HTTPS web access mode. Default
setting is “443”.
Disable SSH
Disables SSH access. The default setting is “No”.
SSH Public Key
This option allows you to use authentication keys for SSH access. The public
key should be loaded to phone’s web UI while the private key should be
used in the SSH tool side.
Note: This will allow upcoming SSH access without password.
Web/Keypad/Restrict
mode Lockout
Duration
Specifies the time in minutes that the web or LCD login interface will be
locked out to user after five login failures. This lockout time is used for web
login, STAR keypad unlock, and LCD restrict mode admin login. Range is 0-
60 minutes.
Web Session Timeout
Configures timer to logout web session during idle. Default is 10 min. Range
is 2-60 min.
Web Access Attempt
Limit
Configures attempt limit before lockout. Default is 5. Range is 1-10.
Maintenance → Security Settings→ Trusted CA Certificates
Trusted CA Certificates
Allows to upload and delete the CA Certificate file to phone.
Note: Users can either upload the file directly from web or they can choose
to provision it from their cfg.xml file.
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Maintenance→Security Settings→ Keypad Lock
Enable Keypad
Locking
If set to “Yes” the keypad can be locked either manually by pressing for 4
seconds * key or pressing a VPK/MPK which set to “keypad lock” mode,
also the keypad will be locked automatically after the configured timer.
Keypad Lock Type
If set to “Functional Keys” then only functional keys will be locked and users
still are allowed to dial configured emergency numbers.
Password to
Lock/Unlock
Set the password to Unlock the keypad.
Keypad Lock Timer
Configure the idle screen timer after which the keypad will be automatically
locked.
Emergency
Enter list of allowed emergency numbers when keypad is locked (separate
the numbers with “,”.
Maintenance → Packet Capture
Status
Displays packet capture status. When user starts to capture trace file, it will
show “RUNNING” status, otherwise, it will show “STOPPED”.
Capture Location
Location where the capture will be stored, either “Internal Storage” or “USB”
With RTP Packets
Defines whether the packet capture file contains RTP or not. The default
setting is “No”.
USB Filename
Filename of the capture. Only required for USB.
Phonebook Page Definitions
Table 14: Phonebook Page Definitions
Phonebook → Contacts
Search Bar
Allows users searching for phonebook entries.
Add Contact
Specifies Contact’s First Name, Last Name, Phone Number, Accounts and
Groups Blacklist, Whitelist, Work, Friends and Family) to add one new
contact in phonebook.
Note: If the contact number belongs to Blacklist group, the call from this
number will be blocked. If the contact number belongs to Whitelist group,
when the phone is on DND mode, the call from whitelist number will be
allowed.
Edit Contact
Edits selected contact.
Delete All Contacts
Deletes all contacts from phonebook.
NOTE: a message prompt will be displayed so that users will confirm to
delete or cancel the operation, in order to prevent users from losing contacts
when deleting them accidentally.
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Phonebook → Group Management
Add Group
Specifies Group’s name to add new group. More than 30 Groups can be
added.
Edit Group
Edits selected group.
Phonebook → Phonebook Management
Enable Phonebook
XML Download
Configures to enable phonebook XML download. Users could select
HTTP/HTTPS/TFTP to download the phonebook file.
The default setting is "Disabled".
HTTP/HTTPS User
Name
The user name for the HTTP/HTTPS server.
HTTP/HTTPS
Password
The password for the HTTP/HTTPS server.
Phonebook XML
Server Path
Configures the server path to download the phonebook XML.
This field could be IP address or URL, with up to 256 characters.
Phonebook Download
Interval
Configures the phonebook download interval (in minutes).
If it's set to 0, the automatic download will be disabled. The default value is
0. The valid range is 5 to 720 minutes. Here’s how to trigger an immediate
download [Immediate DownloadImmediate Download]
Remove Manually-
edited Entries on
Download
If set to "Yes", when XML phonebook is downloaded, the entries added
manually will be automatically removed. The default setting is "Yes".
Import Group Method
When set to “Replace”, existing groups will be completely replaced by
imported one; When set to “Append”, the imported groups will be attended
with the current one.
Sort Phonebook by
Sort phonebook based on the selection of first name or last name.
The default setting is “Last Name”.
Download XML
Phonebook
Click on "Download" to download the XML phonebook file to local PC
Upload XML
Phonebook
Click on "Upload" to upload local XML phonebook file to the phone.
Phonebook Key
Function
Control the behavior of phonebook key. There are five options: Default, LDAP
Search, Local Phonebook, Local Group, and Broadsoft Phonebook. The
default setting is “Default”, when user presses it, phone LCD will show the
five options.
Default search mode
Configures default phonebook search mode. Default setting is “Quick match”.
Phonebook → LDAP
LDAP Protocol
Configures the LDAP protocol to LDAP or LDAPS. The default setting is
“LDAP”. LDAPS is a feature to support LDAP over TLS.
Server Address
Configures the IP address or DNS name of the LDAP server.
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Port
Configures the LDAP server port. The default port number is “389”.
Base
Configures the LDAP search base.
This is the location in the directory where the search is requested to begin.
Example:
dc=grandstream, dc=com
ou=Boston, dc=grandstream, dc=com
User Name
Configures the bind "Username" for querying LDAP servers. Some LDAP
servers allow anonymous binds in which case the setting can be left blank.
Password
Configures the bind "Password" for querying LDAP servers. The field can be
left blank if the LDAP server allows anonymous binds.
LDAP Number Filter
Configures the filter used for number lookups.
Examples:
(|(telephoneNumber=%)(Mobile=%) returns all records which has the
"telephoneNumber" or "Mobile" field starting with the entered prefix;
(&(telephoneNumber=%) (cn=*)) returns all the records with the
"telephoneNumber" field starting with the entered prefix and "cn" field set.
LDAP Name Filter
Configures the filter used for name lookups.
Examples:
(|(cn=%)(sn=%)) returns all records which has the "cn" or "sn" field starting
with the entered prefix;
(!(sn=%)) returns all the records which do not have the "sn" field starting with
the entered prefix;
(&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field
starting with the entered prefix and "telephoneNumber" field set.
LDAP Version
Selects the protocol version for the phone to send the bind requests. The
default setting is "Version 3".
LDAP Name Attributes
Specifies the "name" attributes of each record which are returned in the
LDAP search result. This field allows the users to configure multiple space
separated name attributes.
Example:
gn
cn sn description
LDAP Number
Attributes
Specifies the "number" attributes of each record which are returned in the
LDAP search result.
This field allows the users to configure multiple space separated number
attributes.
Example:
telephoneNumber
telephoneNumber Mobile
LDAP Display Name
Configures the entry information to be shown on phone's LCD. Up to 3 fields
can be displayed.
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Example:
%cn %sn %telephoneNumber
Max. Hits
Specifies the maximum number of results to be returned by the LDAP server.
If set to 0, server will return all search results. The default setting is 50.
Search Timeout
Specifies the interval (in seconds) for the server to process the request and
client waits for server to return. The default setting is 30 seconds.
Sort Results
Specifies whether the searching result is sorted or not. Default setting is "No".
LDAP Lookup
Configures to enable LDAP number searching when dialing and receiving
calls.
Lookup Display Name
Configures the display name when LDAP looks up the name for incoming
call or outgoing call. This field must be a subset of the LDAP Name Attributes.
Example:
gn
cn sn description
Exact Match Search
With LDAP Lookup Incoming call, Outgoing call selected, DUT will performs
LDAP search during incoming and outgoing call. If exact match search
enabled, during the LDAP search, DUT will only get the result that matches
the search input exactly. i.e. if 100 is the incoming/outgoing number only 100
will get searched, *100* will not. Default is disabled.
BLF LED Patterns
Table 15: BLF LED Patterns
Pattern: Default
Pattern: Analog
Call’s state
Light Indication
Call’s state
Light Indication
Offline
Off
Offline
Off
Idle
Solid Green
Idle
Solid Green
Trying
Solid Red
Trying
Solid Red
Talking
Solid Red
Talking
Solid Red
Proceeding
Flashing Red
Proceeding
Solid Red
Incoming call
Flashing Red
Incoming call
Flashing Red
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