Grandstream GXP2130, GXP2140, GXP2160 User guide
Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160
Enterprise IP Phone User Guide
GXP2130/GXP2140/GXP2160 USER GUIDE
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GXP2130/GXP2140/GXP2160 USER GUIDE
GXP2130/GXP2140/GXP2160 User Guide |
|
Index |
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DOCUMENT PURPOSE............................................................................. |
4 |
GUI INTERFACE EXAMPLES.................................................................... |
5 |
GNU GPL INFORMATION.......................................................................... |
6 |
WELCOME................................................................................................. |
7 |
PRODUCT OVERVIEW.............................................................................. |
8 |
FEATURE HIGHTLIGHTS ..................................................................................................................... |
8 |
GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS........................................................ |
10 |
INSTALLATION ........................................................................................ |
14 |
EQUIPMENT PACKAGING ................................................................................................................. |
14 |
CONNECTING YOUR PHONE ........................................................................................................... |
14 |
GXP2200EXT MODULE ...................................................................................................................... |
15 |
SAFETY COMPLIANCES.................................................................................................................... |
17 |
WARRANTY......................................................................................................................................... |
17 |
GETTING TO KNOW GXP2130/GXP2140/GXP2160............................... |
18 |
IDLE SCREEN ..................................................................................................................................... |
19 |
USING THE KEYPAD .......................................................................................................................... |
25 |
MAKING PHONE CALLS..................................................................................................................... |
27 |
HANDSET, SPEAKER AND HEADSET MODE ........................................................................... |
27 |
MULTIPLE SIP ACCOUNTS AND LINES..................................................................................... |
27 |
COMPLETING CALLS.................................................................................................................. |
28 |
MAKING CALLS USING IP ADDRESSES ................................................................................... |
30 |
ANSWERING PHONE CALLS ............................................................................................................ |
31 |
RECEIVING CALLS...................................................................................................................... |
31 |
DO NOT DISTURB ....................................................................................................................... |
31 |
DURING A PHONE CALL .................................................................................................................... |
32 |
CALL WAITING/CALL HOLD ....................................................................................................... |
32 |
MUTE............................................................................................................................................ |
32 |
CALL TRANSFER ........................................................................................................................ |
32 |
4-WAY/ 5-WAY CONFERENCING ............................................................................................... |
33 |
CONFERENCE EVENT INDICATOR (CEI) ................................................................................. |
35 |
GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 1 of 47 |
VOICE MESSAGES (MESSAGE WAITING INDICATOR) ........................................................... |
40 |
SHARED CALL APPEARANCE (SCA) ........................................................................................ |
40 |
CALL FEATURES ................................................................................................................................ |
41 |
CONNECTING TO DEVICES ................................................................... |
43 |
EHS HEADSET.................................................................................................................................... |
43 |
BLUETOOTH ....................................................................................................................................... |
43 |
USB CONNECTION (GXP2140/GXP2160 ONLY) .............................................................................. |
44 |
RESTORE FACTORY DEFAULT SETTINGS ........................................... |
45 |
EXPERIENCING THE GXP2130/GXP2140/GXP2160.............................. |
47 |
Table of Tables
GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 2 of 47 |
GXP2130/GXP2140/GXP2160 User Manual |
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Table 1: GXP2130/GXP2140/GXP2160 FEATURES IN A GLANCE ............................................................ |
8 |
Table 2: GXP2130/GXP2140/GXP2160 COMPARISON GUIDE.................................................................. |
9 |
Table 3 GXP2130 TECHNICAL SPECIFICATIONS.................................................................................... |
10 |
Table 4: GXP2140 TECHNICAL SPECIFICATIONS................................................................................... |
11 |
Table 5: GXP2160 TECHNICAL SPECIFICATIONS................................................................................... |
12 |
Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING ......................................................... |
14 |
Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS ........................................................................... |
14 |
Table 8: GXP2200EXT PACKAGING.......................................................................................................... |
15 |
Table 9: LCD DISPLAY DEFINITIONS........................................................................................................ |
20 |
Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS ............................................................................... |
22 |
Table 11: GXP2130/GXP2140/GXP2160 KEYPAD BUTTONS .................................................................. |
26 |
Table 12: CALL FEATURES........................................................................................................................ |
41 |
Table of Figures |
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GXP2130/GXP2140/GXP2160 User Manual |
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Figure 1: GXP2140 Back View with GXP2200EXT .................................................................................... |
16 |
Figure 2: GXP2130 Idle Screen .................................................................................................................. |
19 |
Figure 3: GXP2140 Idle Screen .................................................................................................................. |
19 |
Figure 4: GXP2160 Idle Screen .................................................................................................................. |
20 |
Figure 5: GXP2130 Keyboard ..................................................................................................................... |
25 |
Figure 6: GXP2140 Keyboard ..................................................................................................................... |
26 |
Figure 7: GXP2160 Keyboard ..................................................................................................................... |
26 |
GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 3 of 47 |
DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your GXP2130/GXP2140/GXP2160. This document will cover the topic of phone installation, making basic calls
and connecting phone to devices. To |
learn the advanced features and configurations, |
please |
visit http://www.grandstream.com/support to |
download latest “GXP2130/GXP2140/GXP2160 |
Admin |
Guide”. |
|
|
GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 4 of 47 |
GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/gxp2130_2140_2160_web_gui.zip
1.Screenshot of Login Page
2.Screenshots of Status Pages
3.Screenshots of Accounts Pages
4.Screenshots of Settings Pages
5.Screenshots of Network Pages
6.Screenshots of Maintenance Pages
7.Screenshots of Phonebook Pages
GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 5 of 47 |
GNU GPL INFORMATION
GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/sites/default/files/Resources/gxp_gpl_color.tar.gz .
GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 6 of 47 |
WELCOME
Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160 Enterprise IP Phone. GXP2130/GXP2140/GXP2160 is a state-of-the-art enterprise grade IP phone. GXP2140/GXP2160 features 4.3 inch TFT Color LCD, 5 programmable context-sensitive soft keys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch (EHS). GXP2130 supports 2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140 and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and leading edge telephony features, personalized information and customizable application service, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. The GXP2130/GXP2160 supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well. The GXP2140 is expandable with one to 4 expansion modules. The GXP2160/GXP2140/GXP2130 is the perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with advanced functionalities and performance.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP2130/GXP2140/GXP2160 as it may cause damage to the products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 7 of 47 |
PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
Table 1: GXP2130/GXP2140/GXP2160 FEATURES IN A GLANCE
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3 lines |
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2.8 inch (320x240) TFT color LCD |
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GXP2130 |
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4 programmable soft keys |
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Bluetooth V2.1 (GXP2130v2 only) |
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8 programmable Multi-Purpose Keys |
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4-way conference |
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4 lines |
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4.3 inch (480x272) TFT color LCD |
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GXP2140 |
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5 programmable soft keys |
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Bluetooth V2.1 |
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5-way conference |
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Expansion board |
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6 lines |
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4.3 inch (480x272) TFT color LCD |
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5 programmable soft keys |
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GXP2160 |
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Bluetooth V2.1 |
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5-way conference |
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24 programmable Multi-Purpose Keys
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GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 8 of 47 |
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Table 2: GXP2130/GXP2140/GXP2160 COMPARISON GUIDE |
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Features |
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GXP2130 |
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GXP2140 |
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GXP2160 |
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LCD Display |
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320x240 |
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480 x 272 |
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480 x 272 |
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LCD |
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Yes |
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Yes |
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Yes |
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Backlight |
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Number of |
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3 |
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4 |
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6 |
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Lines |
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Programmabl |
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8 |
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N/A |
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24 |
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e Hard Keys |
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Programmabl |
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4 |
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5 |
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5 |
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e Soft Keys |
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Extension |
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N/A |
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Yes, |
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N/A |
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Module |
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up to 4 EXT Boards, |
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GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 9 of 47 |
GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS
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Table 3 GXP2130 TECHNICAL SPECIFICATIONS |
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Protocols/Standards |
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A |
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record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, |
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LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 |
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Network Interfaces |
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with |
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integrated PoE |
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Graphic Display |
2.8 inch (320x240) TFT color LCD |
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Bluetooth |
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Yes, Bluetooth V2.1 (GXP2130v2 only, GXP2130v1 does not support Bluetooth) |
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Feature Keys |
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3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with |
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dual-color LED, 4 programmable context sensitive softkeys, 5 navigation/menu |
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keys, 11 dedicated function keys for: MESSAGE (with LED indicator), |
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PHONEBOOK, |
TRANSFER, |
CONFERENCE, HOLD, |
HEADSET, |
MUTE, |
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SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- |
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Voice Codec |
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Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), and |
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iLBC(pending), in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) |
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Auxiliary Ports |
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RJ9 headset jack (allowing EHS with Plantronics headsets), USB |
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Telephony Features |
Hold, transfer, |
forward, |
4-way conference, call |
park, call |
pickup, |
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shared-call-appearance (SCA), bridged-line-appearance (BLA), downloadable |
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phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 |
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records), customization of screen, off-hook auto dial, auto answer, click-to-dial, |
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flexible dial plan, hot desking, personalized music ringtones and music on hold, |
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server redundancy and fail-over |
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Sample Applications |
Weather, currency, GMI available for advanced custom application development |
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HD audio |
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Yes, both on handset and speakerphone |
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Base Stand |
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Yes, allow 2 angle positions |
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Wall Mountable |
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Yes |
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QoS |
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Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS |
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Security |
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User and administrator level passwords, MD5 and MD5-sess based |
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authentication, AES based secure configuration file, SRTP, TLS, 802.1x media |
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access control |
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Multi-language |
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English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, |
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Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, |
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Spanish, Turkish |
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Upgrade/Provisioning |
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or |
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encrypted XML configuration file |
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Power |
& |
Green |
Universal power adapter included: Input:100-240VAC ; Output: +12VDC, 0.5A ; |
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Energy Efficiency |
Integrated Power-over-Ethernet (802.3af) |
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GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 10 of 47 |
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Max power consumption 3W (power adapter) or 25.5W (PoE) |
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Physical |
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Dimension: 193mm (W) x 211mm (L) x 84.5 mm (H); |
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Unit weight: 0.78kg ; Package weight: 1.3kg |
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Temperature |
and |
32-104 / 0 40 , 10-90% (noncondensing) |
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Humidity |
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Package Content |
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GXP2130 phone, handset with cord, base stand, universal power supply, network |
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cable, Quick Start Guide |
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Compliance |
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FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, |
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EN60950-1, AS/NZS CISPR22 Class B |
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Table 4: GXP2140 TECHNICAL SPECIFICATIONS |
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Protocols/Standards |
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A |
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record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, |
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LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 |
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Network Interfaces |
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with |
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integrated PoE |
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Graphic Display |
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4.3 inch (480x272) TFT color LCD |
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Bluetooth |
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Yes, Bluetooth V2.1 |
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Feature Keys |
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4 line keys with up to 4 SIP accounts, 5 programmable context sensitive softkeys, |
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5 navigation/menu keys, 11 dedicated function keys for : MESSAGE (with LED |
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indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, |
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MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- |
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Voice Codec |
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Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending) |
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and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) |
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Auxiliary Ports |
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RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension |
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module port |
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Telephony Features |
Hold, transfer, forward, 5-way conference, call park, |
call pickup, |
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shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable |
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phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 |
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records), customization of screen, off-hook auto dial, auto answer, click-to-dial, |
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flexible dial plan, hot desking, personalized music ringtones and music on hold, |
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server redundancy and fail-over |
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||
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Sample Applications |
Weather, currency, GMI available for advanced custom application development |
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HD audio |
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Yes, both on handset and speakerphone |
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Extension Module |
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Yes, can power up up to 4 GXP2200EXT modules which features a 128x384 |
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graphic LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys, |
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and less than 1.2W power consumption per unit. |
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Base Stand |
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Yes, allow 2 angle positions |
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Wall Mountable |
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Yes |
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QoS |
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Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS |
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GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 11 of 47 |
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Security |
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User and administrator level passwords, MD5 and MD5-sess based |
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authentication, AES based secure configuration file, SRTP, TLS, 802.1x media |
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access control |
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Multi-language |
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English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, |
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||||
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Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, |
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Spanish, Turkish |
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|||||
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Upgrade/Provisioning |
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or |
|
|||||
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encrypted XML configuration file |
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Power & |
Green |
Universal power adapter included: |
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Energy Efficiency |
Input:100-240V ; Output: +12V, 1A ; |
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Integrated Power-over-Ethernet (802.3af) |
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Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded |
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GXP2200EXTs ) |
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Physical |
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Dimension: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package |
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weight: 1.55kg |
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Temperature |
and |
32-104 / 0 40 , 10-90% (noncondensing) |
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Humidity |
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|||||
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Package Content |
GXP2140 phone, handset with cord, base stand, universal power supply, network |
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|||||
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cable, Quick Start Guide |
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||||
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Compliance |
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FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, |
|
||||
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EN60950-1, AS/NZS CISPR22 Class B |
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Table 5: GXP2160 TECHNICAL SPECIFICATIONS |
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|||||
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Protocols/Standards |
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A |
|
|||||
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record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, |
|
||||
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LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 |
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|||||
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Network Interfaces |
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with |
|
|||||
|
|
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integrated PoE |
|
|
|
|
|
|
|
|
|
|
|
|||
|
Graphic Display |
4.3 inch (480x272) TFT color LCD |
|
|
|
|||
|
|
|
|
|
|
|
|
|
|
Bluetooth |
|
Yes, Bluetooth V2.1 |
|
|
|
|
|
|
|
|
|
|
||||
|
Feature Keys |
|
6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with |
|
||||
|
|
|
dual-color LED, 5 programmable context sensitive softkeys, 5 navigation/menu |
|
||||
|
|
|
keys, 11 dedicated function keys for : MESSAGE (with LED indicator), |
|
||||
|
|
|
PHONEBOOK, |
TRANSFER, |
CONFERENCE, HOLD, |
HEADSET, |
MUTE, |
|
|
|
|
SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- |
|
|
|
||
|
|
|
|
|
||||
|
Voice Codec |
|
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending) |
|
||||
|
|
|
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) |
|
|
|||
|
|
|
|
|
|
|||
|
Auxiliary Ports |
|
RJ9 headset jack (allowing EHS with Plantronics headsets), USB |
|
|
|||
|
|
|
|
|
|
|
|
|
|
Telephony Features |
Hold, transfer, |
forward, |
5-way conference, call |
park, call |
pickup, |
|
|
|
|
|
shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable |
|
||||
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|
|
|
|
GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 12 of 47 |
|
|||
|
|
|
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 |
|
|
|
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, |
|
|
|
flexible dial plan, hot desking, personalized music ringtones and music on hold, |
|
|
|
server redundancy and fail-over |
|
|
||
Sample Applications |
Weather, currency, GMI available for advanced custom application development |
||
|
|
|
|
HD audio |
|
|
Yes, both on handset and speakerphone |
|
|
|
|
Base Stand |
|
Yes, allow 2 angle positions |
|
|
|
|
|
Wall Mountable |
|
Yes |
|
|
|
|
|
QoS |
|
|
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS |
|
|
|
|
Security |
|
|
User and administrator level passwords, MD5 and MD5-sess based |
|
|
|
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media |
|
|
|
access control |
|
|
|
|
Multi-language |
|
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, |
|
|
|
|
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, |
|
|
|
Spanish, Turkish |
|
|
||
Upgrade/Provisioning |
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or |
||
|
|
|
encrypted XML configuration file |
|
|
|
|
Power |
& |
Green |
Universal power adapter included: |
Energy Efficiency |
Input:100-240V ; Output: +12V, 1A ; |
||
|
|
|
Integrated Power-over-Ethernet (802.3af) |
|
|
|
Max power consumption:6W |
|
|
|
|
Physical |
|
|
Dimension: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package |
|
|
|
weight: 1.62kg |
|
|
|
|
Temperature |
and |
32-104 / 0 40 , 10-90% (noncondensing) |
|
Humidity |
|
|
|
|
|
||
Package Content |
GXP2160 phone, handset with cord, base stand, universal power supply, network |
||
|
|
|
cable, Quick Start Guide |
|
|
|
|
Compliance |
|
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, |
|
|
|
|
EN60950-1, AS/NZS CISPR22 Class B |
|
|
|
|
GXP2130/GXP2140/GXP2160 USER GUIDE |
Page 13 of 47 |
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