Grandstream GXP2130 User Manual

Grandstream Networks, Inc.

GXP2130/GXP2140/GXP2160
Enterprise IP Phone User Guide

GXP2130/GXP2140/GXP2160 USER GUIDE

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GXP2130/GXP2140/GXP2160 USER GUIDE

GXP2130/GXP2140/GXP2160 User Guide

Index

DOCUMENT PURPOSE ............................................................................. 4

GUI INTERFACE EXAMPLES .................................................................... 5

GNU GPL INFORMATION .......................................................................... 6

WELCOME ................................................................................................. 7

PRODUCT OVERVIEW .............................................................................. 9

FEATURE HIGHTLIGHTS ..................................................................................................................... 9

GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS ........................................................ 11

INSTALLATION ........................................................................................ 15

EQUIPMENT PACKAGING ................................................................................................................. 15

CONNECTING YOUR PHONE ........................................................................................................... 15

GXP2200EXT MODULE ...................................................................................................................... 17

SAFETY COMPLIANCES .................................................................................................................... 19

WARRANTY ......................................................................................................................................... 19

GETTING TO KNOW GXP2130/GXP2140/GXP2160 ............................... 21

IDLE SCREEN ..................................................................................................................................... 21

USING THE KEYPAD .......................................................................................................................... 27

MAKING PHONE CALLS..................................................................................................................... 29

HANDSET, SPEAKER AND HEADSET MODE ........................................................................... 29

MULTIPLE SIP ACCOUNTS AND LINES ..................................................................................... 29

COMPLETING CALLS.................................................................................................................. 31

MAKING CALLS USING IP ADDRESSES ................................................................................... 33

ANSWERING PHONE CALLS ............................................................................................................ 35

RECEIVING CALLS...................................................................................................................... 35

DO NOT DISTURB ....................................................................................................................... 35

DURING A PHONE CALL .................................................................................................................... 35

CALL WAITING/CALL HOLD ....................................................................................................... 35

MUTE ............................................................................................................................................ 35

CALL TRANSFER ........................................................................................................................ 37

4-WAY/ 5-WAY CONFERENCING ............................................................................................... 39

GXP2130/GXP2140/GXP2160 USER GUIDE Page 1 of 49

VOICE MESSAGES (MESSAGE WAITING INDICATOR) ........................................................... 41

SHARED CALL APPEARANCE (SCA) ........................................................................................ 41

CALL FEATURES ................................................................................................................................ 41

CONNECTING TO DEVICES ................................................................... 45

EHS HEADSET .................................................................................................................................... 45

BLUETOOTH ....................................................................................................................................... 45

USB CONNECTION (GXP2140/GXP2160 ONLY) .............................................................................. 46

RESTORE FACTORY DEFAULT SETTINGS ........................................... 47

EXPERIENCING THE GXP2130/GXP2140/GXP2160 .............................. 49

GXP2130/GXP2140/GXP2160 USER GUIDE Page 2 of 49

Table of Tables

GXP2130/GXP2140/GXP2160 User Manual

Table 1: GXP2130/GXP2140/GXP2160 FEATURES IN A GLANCE ............................................................ 9

Table 2: GXP2130/GXP2140/GXP2160 COMPARISON GUIDE ................................................................ 10

Table 3 GXP2130 TECHNICAL SPECIFICATIONS .................................................................................... 11

Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................................................................................... 12

Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................................................................................... 13

Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING ......................................................... 15

Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS ........................................................................... 15

Table 8: GXP2200EXT PACKAGING .......................................................................................................... 17

Table 9: LCD DISPLAY DEFINITIONS ........................................................................................................ 22

Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS ............................................................................... 24

Table 11: GXP2130/GXP2140/GXP2160 KEYPAD BUTTONS .................................................................. 28

Table 12: CALL FEATURES ........................................................................................................................ 41

Table of Figures

GXP2130/GXP2140/GXP2160 User Manual

Figure 1: GXP2140 Back View with GXP2200EXT .................................................................................... 18

Figure 2: GXP2130 Idle Screen .................................................................................................................. 21

Figure 3: GXP2140 Idle Screen .................................................................................................................. 21

Figure 4: GXP2160 Idle Screen .................................................................................................................. 22

Figure 5: GXP2130 Keyboard ..................................................................................................................... 27

Figure 6: GXP2140 Keyboard ..................................................................................................................... 28

Figure 7: GXP2160 Keyboard ..................................................................................................................... 28

GXP2130/GXP2140/GXP2160 USER GUIDE Page 3 of 49

DOCUMENT PURPOSE

This User Guide describes the basic concept and tasks necessary to use and configure your
GXP2130/GXP2140/GXP2160. This document will cover the topic of phone installation, making basic calls
and connecting phone to devices. To learn the advanced features and configurations, please

visit http://www.grandstream.com/support to download latest “GXP2130/GXP2140/GXP2160 Admin
Guide”.

GXP2130/GXP2140/GXP2160 USER GUIDE Page 4 of 49

GUI INTERFACE EXAMPLES

http://www.grandstream.com/products/gxp_series/general/documents/gxp2130_2140_2160_gui.zip

1. Screenshot of Login Page

2. Screenshots of Status Pages

3. Screenshots of Accounts Pages

4. Screenshots of Settings Pages

5. Screenshots of Network Pages

6. Screenshots of Maintenance Pages

7. Screenshots of Phonebook Pages

GXP2130/GXP2140/GXP2160 USER GUIDE Page 5 of 49

GNU GPL INFORMATION

GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General
Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the
GNU General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:

http://www.grandstream.com/support/faq/gnu_gpl.

GXP2130/GXP2140/GXP2160 USER GUIDE Page 6 of 49

WELCOME

Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160 Enterprise IP Phone.
GXP2130/GXP2140/GXP2160 is a state-of-the-art enterprise grade IP phone. GXP2140/GXP2160
features 4.3 inch TFT Color LCD, 5 programmable context-sensitive soft keys, dual Gigabit network ports,
integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch (EHS). GXP2130 supports

2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS
with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140
and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and
leading edge telephony features, personalized information and customizable application service,
automated provisioning for easy deployment, advanced security protection for privacy, and broad
interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. The
GXP2130/GXP2160 supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well. The
GXP2140 is expandable with one to 4 expansion modules. The GXP2160/GXP2140/GXP2130 is the
perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with
advanced functionalities and performance.

Caution:

Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Warning:

Please do not use a different power adaptor with the GXP2130/GXP2140/GXP2160 as it may cause
damage to the products and void the manufacturer warranty.

This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:

http://www.grandstream.com/support

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

GXP2130/GXP2140/GXP2160 USER GUIDE Page 7 of 49

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GXP2130/GXP2140/GXP2160 USER GUIDE Page 8 of 49

FEATURE HIGHTLIGHTS

GXP2130

 3 lines
 2.8 inch (320x240) TFT color LCD
 4 programmable soft keys
 Bluetooth V2.1 (GXP2130v2 only)
 8 programmable Multi-Purpose Keys
 4-way conference

GXP2140

 4 lines
 4.3 inch (480x272) TFT color LCD
 5 programmable soft keys
 Bluetooth V2.1
 5-way conference
 Expansion board

GXP2160

 6 lines
 4.3 inch (480x272) TFT color LCD
 5 programmable soft keys
 Bluetooth V2.1
 5-way conference
 24 programmable Multi-Purpose Keys

Table 1: GXP2130/GXP2140/GXP2160 FEATURES IN A GLANCE

PRODUCT OVERVIEW

GXP2130/GXP2140/GXP2160 USER GUIDE Page 9 of 49

Table 2: GXP2130/GXP2140/GXP2160 COMPARISON GUIDE

Features

GXP2130

GXP2140

GXP2160

LCD Display

320x240

480 x 272

480 x 272

LCD
Backlight

Yes

Yes

Yes

Number of
Lines

3 4 6

Programmabl
e Hard Keys

8

N/A

24

Programmabl
e Soft Keys

4 5 5

Extension
Module

N/A

Yes,

up to 4 EXT Boards,

N/A

GXP2130/GXP2140/GXP2160 USER GUIDE Page 10 of 49

GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS

Protocols/Standards

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6

Network Interfaces

Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE

Graphic Display

2.8 inch (320x240) TFT color LCD

Bluetooth

Yes, Bluetooth V2.1 (GXP2130v2 only, GXP2130v1 does not support Bluetooth)

Feature Keys

3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with
dual-color LED, 4 programmable context sensitive softkeys, 5 navigation/menu
keys, 11 dedicated function keys for: MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE,
SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-

Voice Codec

Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), and
iLBC(pending), in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)

Auxiliary Ports

RJ9 headset jack (allowing EHS with Plantronics headsets)

Telephony Features

Hold, transfer, forward, 4-way conference, call park, call pickup,
shared-call-appearance (SCA), bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over

Sample Applications

Weather, currency, GMI available for advanced custom application development

HD audio

Yes, both on handset and speakerphone

Base Stand

Yes, allow 2 angle positions

Wall Mountable

Yes

QoS

Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control

Multi-language

English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish

Upgrade/Provisioning

Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file

Power & Green

Universal power adapter included: Input:100-240VAC ; Output: +12VDC, 0.5A ;

Table 3 GXP2130 TECHNICAL SPECIFICATIONS

GXP2130/GXP2140/GXP2160 USER GUIDE Page 11 of 49

Energy Efficiency

Integrated Power-over-Ethernet (802.3af)
Max power consumption 3W (power adapter) or 25.5W (PoE)

Physical

Dimension: 193mm (W) x 211mm (L) x 84.5 mm (H);
Unit weight: 0.78kg ; Package weight: 1.3kg

Temperature and
Humidity

32-104℉ / 0～40℃, 10-90% (non- condensing)

Package Content

GXP2130 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide

Compliance

FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B

Protocols/Standards

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP, IPv6

Network Interfaces

Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE

Graphic Display

4.3 inch (480x272) TFT color LCD

Bluetooth

Yes, Bluetooth V2.1

Feature Keys

4 line keys with up to 4 SIP accounts, 5 programmable context sensitive softkeys,
5 navigation/menu keys, 11 dedicated function keys for : MESSAGE (with LED
indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,
MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-

Voice Codec

Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)

Auxiliary Ports

RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension
module port

Telephony Features

Hold, transfer, forward, 5-way conference, call park, call pickup,
shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over

Sample Applications

Weather, currency, GMI available for advanced custom application development

HD audio

Yes, both on handset and speakerphone

Extension Module

Yes, can power up up to 4 GXP2200EXT modules which features a 128x384
graphic LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys,
and less than 1.2W power consumption per unit.

Base Stand

Yes, allow 2 angle positions

Table 4: GXP2140 TECHNICAL SPECIFICATIONS

GXP2130/GXP2140/GXP2160 USER GUIDE Page 12 of 49

Wall Mountable

Yes

QoS

Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control

Multi-language

English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish

Upgrade/Provisioning

Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file

Power & Green
Energy Efficiency

Universal power adapter included:
Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded
GXP2200EXTs )

Physical

Dimension: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package
weight: 1.55kg

Temperature and
Humidity

32-104℉ / 0～40℃, 10-90% (non- condensing)

Package Content

GXP2140 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide

Compliance

FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B

Protocols/Standards

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP, IPv6

Network Interfaces

Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE

Graphic Display

4.3 inch (480x272) TFT color LCD

Bluetooth

Yes, Bluetooth V2.1

Feature Keys

6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with
dual-color LED, 5 programmable context sensitive softkeys, 5 navigation/menu
keys, 11 dedicated function keys for : MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE,
SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-

Voice Codec

Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)

Table 5: GXP2160 TECHNICAL SPECIFICATIONS

GXP2130/GXP2140/GXP2160 USER GUIDE Page 13 of 49

Auxiliary Ports

RJ9 headset jack (allowing EHS with Plantronics headsets), USB

Telephony Features

Hold, transfer, forward, 5-way conference, call park, call pickup,
shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over

Sample Applications

Weather, currency, GMI available for advanced custom application development

HD audio

Yes, both on handset and speakerphone

Base Stand

Yes, allow 2 angle positions

Wall Mountable

Yes

QoS

Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control

Multi-language

English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish

Upgrade/Provisioning

Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file

Power & Green
Energy Efficiency

Universal power adapter included:
Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption:6W

Physical

Dimension: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package
weight: 1.62kg

Temperature and
Humidity

32-104℉ / 0～40℃, 10-90% (non- condensing)

Package Content

GXP2160 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide

Compliance

FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B

GXP2130/GXP2140/GXP2160 USER GUIDE Page 14 of 49