Grandstream Networks, Inc.
GXP1610/GXP1615
GXP1620/GXP1625
GXP1628/GXP1630
Small Business IP Phone
Administration Guide
GXP16XX Administration Guide
Version 1.0.7.13
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COPYRIGHT
©2021 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe, and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
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GNU GPL INFORMATION
GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 firmware contains third-party software
licensed under the GNU General Public License (GPL). Grandstream uses software under the specific
terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of
the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download
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DOCUMENT PURPOSE
This document describes how to configure GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630
features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone
administrators.
To learn the basic functions of GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630, please visit
http://www.grandstream.com/support to download the latest “GXP16XX series User Guide”.
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Table of Content
DOCUMENT PURPOSE ................................................................................................. 3
CHANGE LOG ................................................................................................................ 9
Firmware Version 1.0.7.13 ..................................................................................................................... 9
Firmware Version 1.0.7.6 ....................................................................................................................... 9
Firmware Version 1.0.7.3 ....................................................................................................................... 9
Firmware Version 1.0.5.3 ....................................................................................................................... 9
Firmware Version 1.0.4.152 ................................................................................................................... 9
Firmware Version 1.0.4.140 ................................................................................................................. 10
Firmware Version 1.0.4.132 ................................................................................................................. 10
Firmware Version 1.0.4.128 ................................................................................................................. 10
Firmware Version 1.0.4.106 ................................................................................................................. 11
Firmware Version 1.0.4.100 ................................................................................................................. 11
Firmware Version 1.0.4.88 ................................................................................................................... 12
Firmware Version 1.0.4.82 ................................................................................................................... 12
Firmware Version 1.0.4.65 ................................................................................................................... 12
Firmware Version 1.0.4.55 ................................................................................................................... 12
Firmware Version 1.0.4.46 ................................................................................................................... 13
Firmware Version 1.0.4.33 ................................................................................................................... 13
Firmware Version 1.0.4.22 ................................................................................................................... 13
Firmware Version 1.0.4.17 ................................................................................................................... 13
Firmware Version 1.0.4.6 ..................................................................................................................... 14
Firmware Version 1.0.3.28 ................................................................................................................... 14
Firmware Version 1.0.3.6 ..................................................................................................................... 14
Firmware Version 1.0.2.29 ................................................................................................................... 14
Firmware Version 1.0.2.26 ................................................................................................................... 14
Firmware Version 1.0.2.24 ................................................................................................................... 14
Firmware Version 1.0.2.22 ................................................................................................................... 14
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Firmware Version 1.0.2.6 ..................................................................................................................... 15
Firmware Version 1.0.2.4 ..................................................................................................................... 15
Firmware Version 1.0.1.14 ................................................................................................................... 15
Firmware Version 1.0.1.10 ................................................................................................................... 15
GUI INTERFACE EXAMPLES ...................................................................................... 16
WELCOME ................................................................................................................... 17
PRODUCT OVERVIEW ................................................................................................ 19
Feature Highlights (GXP1610/GXP1615/GXP1620/GXP1625/GXP1628) .......................................... 19
Feature Highlights (GXP1630) ............................................................................................................. 19
GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Technical Specifications .................. 20
CONFIGURATION GUIDE ............................................................................................ 26
Configuration via Keypad ..................................................................................................................... 26
Configuration via Web Browser ........................................................................................................... 32
Definitions ............................................................................................................................................ 33
Status Page Definitions ................................................................................................................ 33
Account Page Definitions ............................................................................................................. 35
Settings Page Definitions ............................................................................................................. 51
Network Page Definitions ............................................................................................................. 68
Maintenance Page Definitions ...................................................................................................... 73
Contacts Page Definitions ............................................................................................................ 83
NAT Settings ........................................................................................................................................ 87
Public Mode ......................................................................................................................................... 87
Lock Settings on the Phone ................................................................................................................. 87
DHCP VLAN ........................................................................................................................................ 88
Ability to Configure Record Button ....................................................................................................... 89
Editing Contacts and Click-To -Dial ...................................................................................................... 89
Saving the Configuration Changes ...................................................................................................... 91
Action URL ........................................................................................................................................... 91
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Rebooting from Remote Locations ...................................................................................................... 97
UPGRADING AND PROVISIONING ............................................................................ 98
Upgrade via Keypad Menu .................................................................................................................. 98
Upgrade via Web GUI .......................................................................................................................... 98
No Local TFTP/HTTP Servers ............................................................................................................. 99
Configuration File Download ................................................................................................................ 99
Certificates and Keys Provisioning .................................................................................................... 101
RESTORE FACTORY DEFAULT SETTINGS ............................................................. 102
Restore to Factory Default via the LCD Menu ................................................................................... 102
Restore to Factory Default via the Web GUI ..................................................................................... 102
EXPERIENCING THE GXP16XX SERIES .................................................................. 103
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Table of Tables
Table 1: GXP1610/GXP1615 Technical Specifications ............................................................................... 20
Table 2: GXP1620/GXP1625 Technical Specifications ............................................................................... 21
Table 3: GXP1628 Technical Specifications ................................................................................................ 23
Table 4: GXP1630 Technical Specifications ................................................................................................ 24
Table 5: GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Menu Options ............................ 26
Table 6: User / Admin Levels Information ................................................................................................... 32
Table 7: Status Page Definitions ................................................................................................................. 33
Table 8: Account Page Definitions .............................................................................................................. 35
Table 9: Settings Page Definitions .............................................................................................................. 51
Table 10: Network Page Definitions ............................................................................................................ 68
Table 11: Maintenance Page Definitions ..................................................................................................... 73
Table 12: Contacts Page Definitions ........................................................................................................... 83
Table 13: Action URL - Supported Events ................................................................................................... 94
Table 14: Action URL - Supported Dynamic Variables ................................................................................ 94
Table 15: Action URL Parameters P-values ................................................................................................ 95
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Table of Figures
Figure 1: Keypad Menu Flow ...................................................................................................................... 31
Figure 2: Change Password on first boot .................................................................................................... 33
Figure 3: Lock/Unlock Configuration via Keypad Menu .............................................................................. 88
Figure 4: Enable DHCP VLAN .................................................................................................................... 88
Figure 5: DHCP Option 132 & 133 .............................................................................................................. 89
Figure 6: Call Recording Feature Codes .................................................................................................... 89
Figure 7: Web GUI→Phonebook→Contacts ............................................................................................... 90
Figure 8: Click-to-Dial .................................................................................................................................. 91
Figure 9: Action URL Settings Page ............................................................................................................ 93
Figure 10: Action URL Packet ..................................................................................................................... 95
Figure 11: Rebooting the phone via web GUI ............................................................................................. 97
Figure 12: Certificates Files Download ..................................................................................................... 101
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CHANGE LOG
This section documents significant changes from previous versions of user manuals for
GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630. Only major new features or major
document updates are listed here.
Firmware Version 1.0.7.13
• No major changes
Firmware Version 1.0.7.6
• Added Ability to configure variables in the provisioning server URL [Config Server Path][Firmware
Server Path]
Firmware Version 1.0.7.3
• Added Ability to auto answer pre-defined numbers. [Auto Answer Numbers]
• Added Two accounts support on GXP1610/1615. [Table 1: GXP1610/GXP1615 Technical
Specifications]
Firmware Version 1.0.5.3
• Added support of Beirut Time zone. [Time Zone]
• Added Support of Central Africa Time zone “CAT”. [Time Zone]
• Added ability to choose minimum TLS version. [Minimum TLS Version]
• Added ability to choose maximum TLS version. [Maximum TLS Version]
• Added ability to Enable/Disable weak ciphers suites. [Enable/Disable Weak Ciphers]
Firmware Version 1.0.4.152
• Added GNU GPL License information display on LCD and Web UI [GNU GPL License]
• Added Ability to scroll long names on the screen to display the full name. [Caller ID Display Mode]
• Added Support to input username and password via keypad for BroadSoft’s directories. [Login
Credentials]
• Added Support of “Provision” mode for VPK/MPK to trigger provisioning [Provision]
• Added Ability to allow @ character in SIP user ID [SIP User ID]
• Added Support of Auth Header on Initial REGISTER [Add Auth Header On Initial REGISTER]
• Add Support to include DHCP Option 12 into DHCP Inform message [Host name (Option 12)]
• Increased SIP Certificate length limitation from 2048 characters to 8192 [SIP TLS Certificate]
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Firmware Version 1.0.4.140
• Added Support for Emergency call under functional lock [functional lock]
• Added Support for callee ID display [callee id display]
• Added ability to create Custom Call Screen Softkey Layout [Custom Call Screen Softkey Layout]
• Added ability to customize the feature code [Feature Codes]
• Added option to specify which certificate to trust [load ca certificates]
• Added show both call session timer and hold duration timer on LCD during call hold. [Show on Hold
Duration]
• Added more custom ringtone choices. [Default Ringtone]
• Added option to disable # key from acting as redial key. [Use Pound (#) For Redial]
• Added support for variable $active_url in Action URL. [action URL]
• Added upload button to upload SIP TLS Private Key. [SIP TLS Certificate] [SIP TLS PRIVATE KEY]
• Added option to hide reject softkey on ringing state [Hide/Disable reject key]
• Added option "Disable Busy Tone on Remote Disconnect" [disable busy tone]
• Added option to specify DNS SRV query frequency. [DNS Cache Refresh Time]
• Added ability to open door in idle stage for GDS integration. [GDS OpenDoor]
• Added ability to use special characters on 802.1X MD5 password. [MD5 Password]
• Added option to choose CID display behavior (static or dynamic). [Caller ID Display Mode]
• Added option to enable/disable Diversion info display. [Enable Diversion Information Display]
• Changed default value for “Enable CDP” to be “Enabled” instead of “Disabled”. [Enable CDP]
• Added options to disable hook switch. [disable hook switch]
Firmware Version 1.0.4.132
• Increased phonebook limit to 1000 entries. [PRODUCT OVERVIEW]
Firmware Version 1.0.4.128
• Added Support for SNMPv3 [SNMP]
• Added FTP/FTPS support for provisioning and firmware upgrade [Config Upgrade Via] [Firmware
Upgrade Via] [UPGRADING AND PROVISIONING]
• Added support to configure device with custom certificate signed by custom CA certificate [custom
CA certificate]
• Added support for local packet capture. [Packet Capture]
• Added support for Group Listening with Speaker [Group Listening with Speaker]
• Added support for more Action URL notification [Action URL]
• Added support for XML Application [XML Application]
• Added support for RTCP-XR. [GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630
Technical Specifications]
• Added Broadsoft call park notification feature [Broadsoft Call Park]
• Added Codec Negotiation Priority feature [Codec Negotiation Priority]
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• Added support for "tftp://" in DHCP Option 66 [Allow DHCP Option 43 and Option 66 to Override
Server]
• Added support to customize idle time to logout the web access [Web Session Timeout]
• Added support to customize number of failed attempts to access web GUI [Web Access Attempt
Limit]
• Added support for BLF call pick-up to go through dial plan [Bypass Dial Plan]
• Added support of on hook dialing with Live DialPad [Enable Live DialPad]
• Added support for CID and Image from SIP NOTIFY [Caller ID Display]
• Added support to randomize TR069 Inform Interval [Randomized TR069 Startup]
• Added support to configure off-hook auto dial delay [Off-hook Auto Dial Delay]
• Added support for auto answer delay [Auto Answer Delay]
• Added more fields for Distinctive Ring Tone. [Match Incoming Caller ID]
• Add support to enable or disable Acoustic Echo Cancellation. [Enable Enhanced Acoustic Echo
Canceller]
• Add support to download certificate files during provisioning. [Certificates and Keys Provisioning]
• Added support of on hold reminder tone [On Hold Reminder Tone]
• Updated phonebook string in LCD and Web UI to “Contacts” [Contacts] [Contacts Page Definitions]
Firmware Version 1.0.4.106
• Enhanced Syslog to run on other ports instead of default port. [Syslog Server]
• Enhanced Intercom options (including Intercom Mute, Intercom Tone). [Intercom]
• Added auto provision starts when certain P-values are changed. [P-values that trigger Auto-
Provision]
• Added attempt to download config files. [Attempt to download Config File again]
• Added “Provision” button to trigger Provision Requests. [Provision]
Firmware Version 1.0.4.100
• Added “Import Group Method” to append or replace existing groups. [Import Group Method]
• Added option to validate server certificates with our trusted list for TLS connections. [Validate server
certificates]
• Added option to enable or disable user web access. [Enable User Web Access]
• Added support for Cisco Discovery Protocol. [Enable CDP]
• Added option to enable CSTA Control. [CSTA Control]
• Added option to test strength of password. [Test Password Strength]
• Added option to configure the timeout of the active backlight. [Active Backlight Timeout]
• Added option to specify the transfer mode via VPK. [Transfer Mode via MPK].
• Added support for transfer when using a non-transfer MPK. [Enable Transfer via non-Transfer MPK]
• Added support for SBC. [Use SBC]
• Added option to include the MAC address on the SIP message header. [Use MAC Header]
• Force admin to change default password upon first time login. [Password on first boot]
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• Added support for HTTPS server based on TLSv1.2.
• Added monitored call park MPK option and supported to be provisioned by 3CX.
• Added support to automatically log in web UI from server interface for 3CX.
• Added “Let's Encrypt” Validation for 3CX.
Firmware Version 1.0.4.88
• No major changes.
Firmware Version 1.0.4.82
• Added “Account Display” option to configure SIP account display label on LCD. [Account Display]
• Added “Disable VM/MSG Power Light Flash” option to enable/disable voicemail/message
indication. [Enable / Disable VM/MSG Power Light Flash]
• Added web UI option to upload SSH public key for SSH access. [SSH Public Key]
• Added “Ring for Call Waiting” option to enable/disable ringing the speaker phone on call waiting.
[Ring For Call Waiting]
• Added call forwarding configuration on web UI. [Call Forward]
• Added support for static/dynamic auto-attended transfer. [Attended Transfer Mode]
• Added support for BLF server. [BLF Server]
• Added automatic redial support. [Automatic Redial]
• Added blacklist/whitelist support in phonebook. [Blacklist, Whitelist]
• Added option to disable hook switch. [Disable Hook Switch]
• Added notification tone value configuration [Notification tone volume]
• Added SNMP support. [SNMP]
• Added support for Genesys Agent Login/Logout and status update. [Enable User Presence
Subscription]
• Improved slow performance issue after phone is used for some time.
• Added Let’s Encrypt Root CA to Trusted CA.
• Increased max length of dial plan from 512 to 1024 characters.
Firmware Version 1.0.4.65
• Added support for Syslog over TLS [Syslog Protocol]
• Added support of Provisioning "Trusted CA Certificates" [Trusted CA certificates]
• Added option to select the method for caller information display [Remote Info Display]
• Added support to enable/disable IPv4/IPv6 [Internet Protocol]
• GDS37XX OpenDoor Key support integration [Grandstream Door System]
Firmware Version 1.0.4.55
• Allow certificate upload for OpenVPN. [Open VPN® Settings]
• Added option to sort Broadsoft phonebook by Last/First name. [Sort Phonebook]
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• Added ability to lock the phone ringing volume. [Lock Speaker Volume]
• Added ability to customize the domain name on the XSI request. [XSI Actions Path]
• Changed OpenVPN to OpenVPN® for web page and added the trademark. [Open VPN® Settings]
• Added HTTP/HTTPS Authentication for phonebook XML file download. [HTTP/HTTPS ;
HTTP/HTTPS Password]
• Updated syslog message to include MAC address and firmware version. [Syslog]
Firmware Version 1.0.4.46
• Added support for concurrent G.729 calls.
• Added option to enable/disable web UI access. [Web Access Mode]
• Added option to hide the password on the display after dialing a specific prefix. [Hide Dialing
Password]
• Added LDAPS support. [LDAP protocol]
• Added support for certificate DN validation for LDAPS.
• Added option to remove SIP error on LCD. [Show SIP Error Response]
Firmware Version 1.0.4.33
• Added support of intercom button to send multicast paging. [Intercom Key Mode]
• Added option to disable custom SIP header. [Custom SIP Headers]
• Added support to send SIP log without enabling debug level. [Send SIP Log]
• Added option to bypass firmware upgrade confirmation. [Firmware Upgrade Confirmation]
Firmware Version 1.0.4.22
• Added ability to lock settings on phone. [Maintenance → Security] [Lock Settings on the Phone]
• Added support for DHCP option 132 and 133 tunneled through DHCP option 43. [DHCP VLAN]
• Added support for DHCP option 132 for (802.1Q VLAN ID) and 133 (QOS priority level).
• Added ability to adjust ringtone level from web GUI. [Default Ringtone]
• Added support for separated QoS setting for SIP and RTP.
• Added configurable web access port. [Maintenance → Security]
• Added ability to configure record button. [Ability to Configure Record Button]
Firmware Version 1.0.4.17
• Added ability to set forward on busy and on no answer from the LCD.
• Added ability to display more characters for account name on LCD display. [Wide Idle Screen View]
• Added option for predictive dial feature. [Predictive Dialing Feature]
• Added option to adjust the Maximum Transmission Unit (MTU) of IP packets. [Maximum
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Transmission Unit (MTU)]
• Spited register and subscription expiration settings. [Subscribe Expiration]
• Added ability to hide web access mode and disable SSH from LCD menu under constraint mode.
[Configuration via Keypad Menu]
• Add support for Latvian Language.
• Update Polish language.
Firmware Version 1.0.4.6
• Added ability to customize the system softkey. [Softkeys]
• Added ability to hide system softkey on main screen.
• Added support of configurable User Agent field. [User-Agent Prefix]
Firmware Version 1.0.3.28
• Added option to disable recovery on blind transfer. [Disable Recovery on Blind Transfer]
• Added call-pickup barge-in code. [Call Pickup Barge-in Code]
• Added options to hide remote user ID based on both call type and length. [Hide Remote User ID]
• Added option to set BroadSoft’s contacts download interval. [XSI]
Firmware Version 1.0.3.6
• Added G723.1 and iLBC codecs support. [Preferred Vocoder]
• Added Event Notification. [Maintenance]
• Added options to specify Broadsoft XSI authentication method. [XSI]
Firmware Version 1.0.2.29
• Added DHCP option 150/160 support. [Additional Override DHCP option]
Firmware Version 1.0.2.26
• Added ability to filter characters from dial numbers.
Firmware Version 1.0.2.24
• Web logo and style changed.
Firmware Version 1.0.2.22
• Added DHCP Option 125 support.
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Firmware Version 1.0.2.6
• Enabled/Disabled Broadsoft Call Park subscribe. [Broadsoft Call Park]
• Separate Firmware/Config’s upgrade via, HTTP/HTTPS username, and HTTP/HTTPS password.
[Maintenance → Upgrade and Provisioning]
Firmware Version 1.0.2.4
• Ignore Alert-Info Header. [Ignore Alert-Info Header]
• Validate Certification Chain. [Validate Certification Chain]
• Bypass Dial Plan through Call History and Directories. [Bypass Dial Plan through Call History and
Directories]
Firmware Version 1.0.1.14
• Backup Outbound Proxy. [Backup Outbound Proxy]
• Enable OPTIONS Keep Alive. [Enable OPTIONS Keep Alive]
• OPTIONS Keep Alive Interval. [OPTIONS Keep Alive Interval]
• OPTIONS Keep Alive Max Lost. [OPTIONS Keep Alive Max Lost]
Firmware Version 1.0.1.10
This is the initial version.
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GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/gxp16xx_web_gui.zip
1. Screenshot of Login Page.
2. Screenshots of Status Pages.
3. Screenshots of Accounts Pages.
4. Screenshots of Settings Pages.
5. Screenshots of Network Pages.
6. Screenshots of Maintenance Pages.
7. Screenshots of Contacts Pages.
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WELCOME
Thank you for purchasing Grandstream Small Business IP phone GXP1610/GXP1615/GXP1620/
GXP1625/GXP1628/GXP1630. GXP16xx series is a next generation small-to-medium business IP phone:
the GXP1620/GXP1625 features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit
graphical LCD; the GXP1610/GXP1615 supports 2 lines with 2 SIP accounts, 132 x 48 graphical LCD;
GXP1630 supports 3 lines with 3 SIP accounts, 132x64 backlit graphical LCD. The GXP1610/GXP1615/
GXP1620/GXP1625/GXP1628/GXP1630 delivers rich features of 3 XML programmable context-sensitive
softkeys, dual network ports with PoE (GXP1625/GXP1628/GXP1630 only), EHS (Electronic Hook-Switch)
with Plantronics headsets, 3-ways conference on GXP1610/GXP1615/GXP1620/GXP1625/GXP1628 and
up to 4-ways conference on GXP1630, superb full-duplex hands-free speakerphone with advanced acoustic
echo cancellation, advanced security protection for privacy, and compatible with Grandstream UCM
Features. It is a perfect choice for small-to-medium businesses looking for a high quality, feature rich IP
phone with affordable cost.
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Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/
GXP1630 as it may cause damage to the products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc is not permitted.
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in an
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
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PRODUCT OVERVIEW
Feature Highlights (GXP1610/GXP1615/GXP1620/GXP1625/GXP1628)
• 132*48 pixels backlit graphical LCD display (GXP1610/GXP1615 do not support backlit)
• 2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 8 BLF keys (GXP1628
only), 3-way conference, multi-language support
• HD wideband audio (GXP1620/GXP1625/GXP1628 only), superb full-duplex hands-free
speakerphone with advanced acoustic echo cancellation and excellent double-talk performance
• Large phonebook (up to 1000 contacts) and call history (up to 200 records)
• Automated personal information service (e.g., local weather, etc.), personalized music ring
tone/ring back tone, flexible customizable screen content & format using XML, and advanced Web
and enterprise applications, local weather service
• Dual switched 10/100 Mbps ports on GXP1610/GXP1615/GXP1620/GXP1625, dual switched autosensing 10/100/1000 Mbps Ethernet ports on GXP1628, integrated PoE on
GXP1615/GXP1625/GXP1628
• Automated provisioning using TR-069 or encrypted XML configuration file, SRTP and TLS for
advanced security protection, 802.1x for media access control
• Perfectly compatible with Grandstream UCM Features
• Innovative UI design (easy and useable multi-language support)
• Use with Grandstream’s UCM6xxx series IP PBX appliance for Zero-Config provisioning, 1-touch
call recording and more
Feature Highlights (GXP1630)
• 132*64 pixels backlit graphical LCD display
• 3 dual-color line keys, 3 XML programmable context-sensitive soft keys, 8 BLF keys, 4-way
conference, multi-language support
• HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo
cancellation and excellent double-talk performance
• Large phonebook (up to 1000 contacts) and call history (up to 200 records)
• Automated personal information service (e.g., local weather, etc.), personalized music ring
tone/ring back tone, flexible customizable screen content & format using XML, and advanced Web
and enterprise applications, local weather service
• Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports with integrated PoE
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• Automated provisioning using TR-069 or encrypted XML configuration file, SRTP and TLS for
advanced security protection, 802.1x for media access control
• Perfectly compatible with Grandstream UCM Features
• Innovative UI design (easy and useable multi-language support)
• Use with UCM6xxx IP PBX appliance for Zero-Config provisioning, 1-touch call recording and more
GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Technical
Specifications
Table 1: GXP1610/GXP1615 Technical Specifications
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS,
FTP/FTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE,
SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS,
SRTP
Dual switched 10/100 Mbps ports, integrated PoE (GXP1615 only)
2 line keys with dual-color LED and 2 SIP accounts. 3 XML programmable
context sensitive soft keys. 5 (navigation, menu) keys. 13 dedicated function
keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE, HOME, HOLD,
RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and
REDIAL, SPEAKERPHONE, VOLUME
Support for G.711µ/a, G.722 (wide-band), G.723.1, G.726-32, G.729 A/B,
iLBC, in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Hold, transfer, forward (unconditional/no-answer/busy), 3-way conference,
call park/pickup, downloadable phone book (XML, LDAP, up to 1000 items),
call waiting, call history (up to 200 records), off-hook auto dial, auto answer,
click-to-dial, flexible dial plan, Hot Desking, personalized music ringtones,
server redundancy & fail-over
RJ9 headset jack (allowing EHS with Plantronics headsets)
Yes, allow 2 angle positions available, Wall Mountable
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
User and administrator level access control, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
GXP16XX Administration Guide
Version 1.0.7.13
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
simplified and traditional Chinese, Korean, Japanese, and more
Firmware upgrade via TFTP / HTTP / HTTPS/ FTP/FTPS, mass provisioning
using TR-069 or AES encrypted XML configuration file
Power & Green Energy
Efficiency
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Dimension: 209mm(L)x 184.5mm(W)x 76.2mm(H) (with handset)
Unit Weight: 0.74kg Package Weight: 1.1kg
GXP1610/GXP1615 phone, handset with cord, base stand, universal power
supply, network cable, Quick Installation Guide, brochure, GPL license
FCC: Part 15 (CFR 47) Class B
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1
Table 2: GXP1620/GXP1625 Technical Specifications
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS,
FTP/FTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE,
SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS,
SRTP
Dual switched 10/100 Mbps ports, integrated PoE (GXP1625 only)
132*48 pixel backlit graphical LCD display
2 line keys with dual-color LED and 2 SIP accounts. 3 XML programmable
context sensitive soft keys. 5 (navigation, menu) keys. 13 dedicated function
keys for MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and
REDIAL, SPEAKERPHONE, VOLUME, PHONEBOOK, MESSAGE, HOLD,
PAGE/INTERCOM, RECORD, HOME
Support for G.711µ/a, G.722 (wide-band), G.723.1, G.726-32, G.729 A/B,
iLBC, in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
GXP16XX Administration Guide
Version 1.0.7.13
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 3way conference, shared-call-appearance (SCA) / bridged-line-appearance
(BLA), downloadable phone book (XML, LDAP, up to 1000 items), call waiting,
call history (up to 200 records), off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, Hot Desking, personalized music ringtones, server
redundancy & fail-over.
RJ9 headset jack (allowing EHS with Plantronics headsets)
Yes, HD handset and speakerphone with support for wideband audio
Yes, 2 angle positions available, Wall Mountable
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
User and administrator level access control, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
simplified and traditional Chinese, Korean, Japanese, and more
Firmware upgrade via TFTP / HTTP / HTTPS /FTP/FTPS, mass provisioning
using TR-069 or AES encrypted XML configuration file
Power & Green Energy
Efficiency
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
PoE IEEE802.3af Class 2, 3.84W-6.49W (GXP1625 only)
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Dimension: 209mm(L)x 184.5mm(W)x 76.2mm(H) (with handset)
Unit Weight: 0.73kg Package Weight: 1.1kg
GXP1620/GXP1625 phone, handset with cord, base stand, universal power
supply, network cable, Quick Installation Guide, brochure, GPL license
FCC: Part 15 (CFR 47) Class B
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1
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Table 3: GXP1628 Technical Specifications
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS,
FTP/FTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE,
SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS,
SRTP
Dual switched 10/100/1000 Mbps ports, integrated PoE
132 x 48 backlit graphical LCD display
2 line keys with dual-color LED and 2 SIP accounts. 3 XML programmable
context sensitive soft keys. 5 (navigation, menu) keys. 8 BLF keys. 13
dedicated function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE,
HOME, HOLD, RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE,
SEND and REDIAL, SPEAKERPHONE, VOLUME
Support for G.711µ/a, G.722 (wide-band), G.723.1, G.726-32, G.729 A/B,
iLBC, in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 3way conference, shared-call-appearance (SCA) / bridged-line-appearance
(BLA), downloadable phone book (XML, LDAP, up to 1000 items), call waiting,
call history (up to 200 records), off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, Hot Desking, personalized music ringtones, server
redundancy & fail-over.
RJ9 headset jack (allowing EHS with Plantronics headsets)
Yes, HD handset and speakerphone with support for wideband audio
Yes, 2 angle positions available, Wall Mountable
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
User and administrator level access control, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
simplified and traditional Chinese, Korean, Japanese, and more
Firmware upgrade via TFTP / HTTP / HTTP/ FTP/FTPS, mass provisioning
using TR-069 or AES encrypted XML configuration file
Power & Green Energy
Efficiency
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
PoE IEEE802.3af Class 2, 3.84W-6.49W
GXP16XX Administration Guide
Version 1.0.7.13
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Dimension: 220.5mm (L) x 192.5mm (W) x 76.0mm (H) (with handset)
Unit weight: 0.8kg; Package weight: 1.2kg
GXP1628, handset with cord, base stand, universal power supply, network
cable, Quick Installation Guide, brochure, GPL license, BLF label cards
FCC: Part 15 (CFR 47) Class B
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1
Table 4: GXP1630 Technical Specifications
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS,
FTP/FTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE,
SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS,
SRTP
Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports, integrated
PoE
132 x 64 backlit graphical LCD display
3 line keys with dual-color LED and 3 SIP accounts. 3 XML programmable
context sensitive soft keys. 5 (navigation, menu) keys. 8 BLF keys. 13
dedicated function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE,
HOME, HOLD, RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE,
SEND and REDIAL, SPEAKERPHONE, VOLUME
Support for G.711µ/a, G.722 (wide-band), G.723.1, G.726-32, G.729 A/B,
iLBC, in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 4ways conference, shared-call-appearance (SCA) / bridged-line-appearance
(BLA), downloadable phone book (XML, LDAP, up to 1000 items), call waiting,
call history (up to 200 records), off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, Hot Desking, personalized music ringtones, server
redundancy & fail-over.
RJ9 headset jack (allowing EHS with Plantronics headsets)
GXP16XX Administration Guide
Version 1.0.7.13
Yes, HD handset and speakerphone with support for wideband audio
Yes, 2 angle positions available, Wall Mountable
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
User and administrator level access control, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
simplified and traditional Chinese, Korean, Japanese, and more
Firmware upgrade via TFTP / HTTP / HTTPS/ FTP/FTPS, mass provisioning
using TR-069 or AES encrypted XML configuration file
Power & Green Energy
Efficiency
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
PoE IEEE802.3af Class 2, 3.84W-6.49W
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Dimension: 220.5mm (L) x 192.5mm (W) x 76.0mm (H) (with handset)
Unit weight: 0.8kg; Package weight: 1.2kg
GXP1630 phone, handset with cord, base stand, universal power supply,
network cable, Quick Installation Guide, brochure, GPL license, BLF label
cards
FCC : Part 15 (CFR 47) Class B
CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1
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Version 1.0.7.13
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CONFIGURATION GUIDE
The GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 can be configured via two ways:
• LCD Configuration Menu using the phone’s keypad.
• Web GUI embedded on the phone using PC’s web browser.
Configuration via Keypad
To configure the LCD menu using phone’s keypad, follow the instructions below:
• Enter MENU options. When the phone is in idle, press the round MENU button to enter the
configuration menu.
• Navigate in the menu options. Press the UP/DOWN/LEFT/RIGHT arrow keys to navigate in the
menu options.
• Enter/Confirm selection. Press the round MENU button to enter the selected option.
• Exit. Press LEFT arrow key to exit to the previous menu.
• The phone automatically exits MENU mode with an incoming call, when the phone is off hook or
the MENU mode if left idle for more than 60 seconds.
• When the phone is in idle, pressing the navigation keys UP/DOWN/RIGHT can access the call
history entries:
UP – Missed Calls
DOWN – Dialed Calls
RIGHT – Answered Calls
The MENU options are listed in the following table.
Table 5: GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Menu Options
Call History sub menu includes the following options:
• Local Call Log:
Displays answered calls, dialed calls, missed calls, transferred calls, forwarded calls.
• Broadsoft Call Log:
Displays Broadsoft call log.
GXP16XX Administration Guide
Version 1.0.7.13
Status sub menu includes the following options:
• Network Status.
Press to enter the sub menu for IP setting information (DHCP/Static IP/PPPoE), IPv4
address, IPv6 address, Subnet Mask, Gateway,DNS server and NTP server.
• Account Status.
Shows account registration status.
• System status
• Hardware menu: hardware version and P/N number.
• Software Version menu: boot, core, base, prog, locale version, recovery version
and MAC address.
• IP Geographic Information menu: city, language, and time zone.
• Special feature menu: Display the special features enabled.
Contacts sub menu includes the following options:
• Local Phonebook
Displays phonebook and users could add, edit, search, and delete contacts, or
download phonebook XML to the phone. When doing phonebook search, user can
only search ASCII characters.
• Local Group
Displays phonebook group.
Note: Besides 3 embedded groups: Family, Friends and Work, user can create, edit,
and delete your own new groups. GXP phone allows at most 7 customized groups.
• Broadsoft Phonebook
• LDAP Directory
Configures LDAP directory options, displays LDAP directory by searching. LDAP
search does not support entering Non-ASCII characters.
• Instant Messages
Displays received instant messages.
• Voice Mails
Displays voice mail messages.
GXP16XX Administration Guide
Version 1.0.7.13
Preference sub menu includes the following options:
• Do Not Disturb
Enables/disables Do Not Disturb on the phone.
• Ring Tone
Configures different ring tones for incoming call.
• Ring Volume
Adjusts ring volume by pressing left/right arrow key.
• LCD Contrast
Adjusts LCD contrast by pressing left/right arrow key.
• LCD Brightness (Not applicable to GXP1610/GXP1615)
Adjusts LCD brightness of idle state and active state by pressing left/right arrow key.
• Download SCR XML
Triggers the phone to download the XML idle screen file immediately. The XML idle
screen server path and downloading method need to be set up correctly from Web
GUI first.
• Erase Custom SCR
Erases custom XML idle screen previously loaded on the phone. After erasing it, the
phone will show default idle screen.
• Display Language
Selects the language to be displayed on the phone’s LCD. Users could select
Automatic for local language based on IP location if available.
• Date Time
Configures time zone and NTP server on the phone.
• Security
Configures the access control for the users to configure from keypad Menu, select
the web access mode, and enable / disable the SSH access.
• Headset type
Select Normal or Plantronics EHS headset type.
• Star Key Lock
Turns on/off keypad lock feature and configures keypad lock password.
GXP16XX Administration Guide
Version 1.0.7.13
Phone sub menu includes the following options:
• SIP
Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password,
SIP Transport and Audio information to register SIP account on the phone.
• Call Features
Configures call forward features for Forward All, Forward Busy, Forward No Answer
and No Answer Timeout.
System sub menu includes the following options:
• Network
• Selects preferred internet protocol (IP v4 or IP v6);
• Configures IP mode (DHCP/Static IP/PPPoE);
• Configures DHCP option 12 (Host Name) and option 60 (Vendor Class ID);
• Configures PPPoE account ID and password;
• Configures IP address, Netmask, Gateway, DNS Server 1, and DNS Server 2;
• Configures 802.1X mode;
• Configures Layer 2 QoS;
• Configures PC Port Settings;
• Configures OpenVPN Settings;
• Configures IPv6 Settings
• Upgrade
Configures firmware server and config server for upgrading and provisioning the
phone.
• UCM Detect
Displays connected UCM server List and specifies Protocol, IP, and Port of the target
UCM server.
• Factory Functions
Factory Functions sub menu includes the following options:
• Audio Loopback
Speak to the phone using speaker/handset/headset. If you can hear your voice, your
audio is working fine. Press Menu button to exit audio loopback mode.