USER MANUAL
G500 SERIES
User Manual : G500 series
Version |
: Rev 1.5 |
Issue Date |
: 2013.07.22 |
P/N |
: 920-014011-00 |
TABLE OF CONTENTS
1 |
Barcode Printer ............................................................................................................... |
001 |
1-1 |
Box Content...................................................................................................................... |
001 |
1-2 |
Getting To Know Your Printer............................................................................................ |
002 |
2 |
Printer Setup ................................................................................................................... |
004 |
2-1 |
Open The Printer Cover.................................................................................................... |
004 |
2-2 |
Open The Printing Mechanism......................................................................................... |
004 |
2-3 |
Loading The Ribbon......................................................................................................... |
005 |
2-4 |
Loading The Label Roll..................................................................................................... |
007 |
2-5 |
Installing The Label Supply Hub....................................................................................... |
009 |
2-6 |
Preparing For Tag Printing................................................................................................ |
010 |
2-7 |
Connecting The Printer To The Host Computer................................................................ |
011 |
2-8 |
Installing The Driver.......................................................................................................... |
012 |
3 |
Operation Panel.............................................................................................................. |
015 |
3-1 |
LED Operation Panel........................................................................................................ |
015 |
3-2 |
Label size calibration and Self Test Page......................................................................... |
016 |
3-3 |
Error Alerts ........................................................................................................................ |
017 |
4 |
NetSetting for Ethernet .................................................................................................. |
018 |
4-1 |
Installing The NetSetting Software.................................................................................... |
019 |
4-2 |
The Interface Of NetSetting.............................................................................................. |
020 |
5 |
Accessories ..................................................................................................................... |
026 |
5-1 |
Installing The Label Dispenser.......................................................................................... |
027 |
5-2 |
Installing The Cutter.......................................................................................................... |
032 |
6 |
Maintenance And Adjustment....................................................................................... |
036 |
6-1 |
Cleaning The Print Head.................................................................................................. |
036 |
6-2 |
Adjusting The Print Head Pressure................................................................................... |
036 |
6-3 |
Adjusting The Print Line.................................................................................................... |
037 |
6-4 |
Adjusting The Cutter.......................................................................................................... |
037 |
6-5 |
Troubleshooting................................................................................................................ |
038 |
Appendix
G500 SERIES
Table of Contents
P/N : 920-014011-00
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022:2006/A1:2007 Class A, EN61000-3-2:2006, EN 61000-3-3:2008 and EN55024:1998/A1:2001/A2:2003, IEC 61000-4-2:2008 series, The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits.
G500 SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
IEC 60950-1:2005(2nd Edition)+Am 1:2009, GB9254-2008 (Class A ) ; GB17625. 1-2003; GB4943.1-2011,
EN 55022:2006/A1:2007 Class A, EN61000-3-2:2006, EN 61000-3-3:2008 and EN55024:1998/A1:2001/A2:2003, IEC 61000-4-2:2008 series, UL 60950-1, 1st Edition, 2007-10-31, CSA C22.2 No. 60950-1-03, 1st Edition, 2006-07, CFR 47, Part 15
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Class A
G500 SERIES
Declaration
P/N : 920-014011-00
SAFETY INSTRUCTIONS Please read the following instructions carefully.
Keep the equipment away from humidity.
Before you connect the equipment to the power outlet, please check the voltage of the power source.
Make sure the printer is off before plugging the power connector into the power jack.
It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage.
Be careful not to get liquid on the equipment to avoid electrical shock.
For safety and warranty reasons, ONLY qualified service personnel should open the equipment.
Do not repair or adjust energized equipment under any circumstances.
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with designated power supply adapter model.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Safety Instructions
P/N : 920-014011-00
G500 SERIES
1 |
Barcode Printer |
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1-1 |
Box Content |
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Please check that all of the following items are included with your printer. |
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Barcode Printer |
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Ribbon Hubs ( set of 2 ) |
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Power Cord |
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Empty Ribbon Core |
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AC Adapter |
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Label Supply Hub |
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USB Cable |
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Label Guide Plates ( set of 2 ) |
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Ribbon |
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Quick Reference Guide |
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Label Stock |
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CD ( with QLabel software / user manual ) |
Barcode Printer
G500 SERIES
1
1 Barcode Printer
1-2 Getting To Know Your Printer
Device Overview
Front View
TOP COVER
OPERATION PANEL
FRONT COVER
COVER OPEN BUTTONS
Release buttons for opening the printer cover
Rear View
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FAN-FOLD LABEL INSERT |
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Feed slot for external label feeding |
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ETHERNET PORT* |
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SERIAL PORT ( RS-232 )* |
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POWER SWITCH |
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- ON |
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- OFF |
USB PORT |
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POWER JACK |
NOTICE |
The combination of connection ports may vary with printer model. |
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Barcode Printer
G500 SERIES
2
1Barcode Printer
Open The Printer Cover
G500 SERIES
RIBBON MODULE |
LABEL SUPPLY MODULE |
- LABEL SUPPLY HUB |
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- RIBBON FEED MECHANISM |
- LABEL GUIDE PLATES ( SET of 2 ) |
- RIBBON HUB |
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- EMPTY RIBBON CORE |
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ADJUSTMENT SCREW ( LEFT )
Screw for adjusting the print head pressure
ADJUSTMENT SCREW ( RIGHT )
Screw for adjusting the print head pressure
Open The Printing Mechanism
RELEASE CATCH ( LEFT ) |
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RELEASE CATCH ( RIGHT ) |
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PRINTING MECHANISM
RIBBON SUPPLY HUB
ADJUSTMENT SCREW
Screw for adjusting
the print line
PLATEN
LABEL GUIDE ( LEFT ) |
LABEL GUIDE ( RIGHT ) |
LABEL SENSOR
Movable
Barcode Printer
3
2 Printer Setup
2-1 Open The Printer Cover
Pressing The Cover Open Buttons
Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the printer housing and lift the cover.
Pressing the button
Pressing the button
COVER OPEN BUTTONS
Release buttons for opening the printer cover.
Lift the printer cover backward
G500 SERIES
2-2 Open The Printing Mechanism
Pressing The Release Catches
Release and lift the printing mechanism.
RELEASE CATCHES
Lift the printing mechanism
Pressing
Pressing
Printer Setup
4
2 Printer Setup
2-3 Loading The Ribbon
A New Ribbon Module Installation
Place the new ribbon on the hub which forms a ribbon supply hub.
Place on the hub
RIBBON SUPPLY HUB
RIBBON HUB |
NEW RIBBON |
Place the empty ribbon core on the hub which forms a ribbon rewind hub.
Place on the hub
RIBBON FEED MODULE
RIBBON HUB |
EMPTY RIBBON CORE |
Stick the ribbon supply hub on the ribbon rewind hub and wind the rewind hub 2~3 circles.
Wind the ribbon around the core
Printer Setup
G500 SERIES
5
2Printer Setup
Install The Ribbon On The Printer
Place the ribbon supply hub at the back of the printing mechanism.
Insert into the printing mechanism
Pass the ribbon supply hub under the print head.
Insert the ribbon rewind hub on the ribbon feed mechanism.
Close the printing mechanism, making sure that it clicks into place.
Place on the printing mechanism |
Wind to the back
RIBBON FEED MECHANISM
Printer Setup
G500 SERIES
6
2 Printer Setup
2-4 Loading The Label Roll
A New Label Roll Module Installation
Place the label stock on the label supply hub, attach the guide plates to the label stock holder.
LABEL STOCK
Place on the ribbon hub |
LABEL SUPPLY HUB
LABEL GUIDE PLATES
Install The Label Roll Module On The Printer
Now load the label stock into the printer.
Place on the printer
Printer Setup
G500 SERIES
7
2 Printer Setup
Release the printing mechanism and lift it.
Pass the labels through the label guides up to the tear-off plate.
Adjust the label guides to the label width.
Through the
label guides
LABEL GUIDES
Close the printing mechanism.
Close
Printer Setup
G500 SERIES
8
2 Printer Setup
2-5 Installing The Label Supply Hub
1" Cores
Installing the label supply hub for 1" cores.
1.5" Cores
Installing the label supply hub for 1.5" cores.
3" Cores
Installing the label supply hub for 3" cores.
Printer Setup
G500 SERIES
9
2 Printer Setup
2-6 Preparing For Tag Printing
In tag printing, the tag hole indicates the height of a label. During adjustment, the sensor must therefore be positioned directly below the tag hole as shown in the illustration. The tag hole should be at least 3 mm in diameter to ensure correct functioning.
G500 SERIES
SENSOR POSITION
Printer Setup
10
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