Page 1
P/N. 920-013011-02
Rev. B, 05.2010
User Manual
EZPi1000 series
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EZPi1000 User Manual
1
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with t he limits for a CLASS A digi tal device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area i s likely to cause har mful
interference in which case the user will be require d to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 610 00-3-3 /
1995. The equipment also tested and passed in accordance with the European Standard
EN55022 for the both Radiated and Conducted emissions limits.
EZPi1000 SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000
/ EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :
2001 / CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003
/EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufa ct urer’s instructions.
Only use with power supply adapter model: WDS060240P (9A).
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipme nt.
Specifications are subject to change without notice.
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Safety instructions
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Make sure the printer is off before plugging the power connector into the power jack.
4. It is recommended that you connect t he printe r to a su rge prote cto r to prev ent po ssible
transient overvoltage damage.
5. Be careful not to get liquid on the equipment t o avoid electrical shock.
6. For safety and warranty reasons, ONLY qualified s ervice personnel should open the
equipment.
7. Do not repair or adjust energized equipment unde r any circumstances.
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1. BARCODE PRINTER ................................................................... 4
1-1. Box content ..................................................................................................................... 4
1-2. Specifications
.................................................................................................................. 4
1-3. Interfaces
........................................................................................................................ 6
1-4. Getting to know your printer
............................................................................................ 8
2. PRINTER SETUP ....................................................................... 10
2-1. Loading the ribbon ........................................................................................................ 10
2-2. Loading the label roll
..................................................................................................... 12
2-3. Installing the label supply hub
....................................................................................... 13
2-4. Preparing for tag printing
.............................................................................................. 14
2-5. Connecting the printer to the host computer
................................................................. 14
2-6. Installing the driver
........................................................................................................ 15
3. OPERATOR PANEL .................................................................. 17
3-1. Operator panel – introduction ....................................................................................... 17
3-2. Function buttons
........................................................................................................... 17
3-3. Settings mode
............................................................................................................... 19
3-4. Self test
......................................................................................................................... 24
3-5. Dump mode
.................................................................................................................. 25
3-6. Label size calibration
.................................................................................................... 25
3-7. Keyboard mode
............................................................................................................. 26
3-8. Error alerts
.................................................................................................................... 29
4. ACCESSORIES .......................................................................... 30
4-1. Installing the label dispenser ........................................................................................ 30
4-2. Installing the cutter
........................................................................................................ 33
4-3. Installing the WLAN module
......................................................................................... 35
4-4. Installing the CF card adapter
....................................................................................... 39
4-5. Instructions for using the CF card
................................................................................. 40
5. MAINTENANCE AND ADJUSTMENT ....................................... 41
5-1. Cleaning the print head ................................................................................................. 41
5-2. Adjusting the print head pressure
................................................................................. 41
5-3. Adjusting the print line
................................................................................................... 42
5-4. Adjusting the cutter
....................................................................................................... 42
5-5. Troubleshooting
............................................................................................................ 43
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1. Barcode printer
1-1. Box content
Please check that all of the following items are incl uded with your printer:
Barcode printer
Power cord
AC adapter
USB cable
Parallel cable (Centronics)
Label stock
Ribbon
Ribbon hubs (set of 2)
Empty ribbon core
Label supply hub
Label guide plates (set of 2)
Quick reference guide
CD (with QLabel label software / user manual)
1-2. Specifications
Model
EZPi1200
EZPi1300
Print Method
Thermal Transfer / Direct Thermal
Resolution
203 dpi (8 dot/mm)
300 dpi (12 dot/mm)
Print Speed
6 IPS (150 mm/s)
4 IPS (102 mm/s)
Print Width
4.25” (108 mm)
4.16” (105.7 mm)
Print Length
Min. 0.16” (4 mm)**
Max. 68” (1727 mm)
Min. 0.16” (4 mm)**
Max. 30” (762 mm)
Memory
4MB Flash (2MB for user storage) ; 8MB SDRAM
Sensor Type
Adjustable reflective sensor. Fixed transmissive sensor, central aligned
Media
Types: Continuous form, gap labels, black mark se nsing, and punched hole;
label length set by auto sensing or programming
Width: 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.
Label roll diameter: Max. 5” (127 mm)
Core diameter: 1”, 1.5”, 3” (25.4 mm, 38.1 mm, 76.2 mm)
Ribbon
Types: Wax, wax/resin, resin
Length: 981’ (300 m)
Width: 1.18” Min - 4.33” (30 mm - 110 mm) Max
Ribbon roll diameter.: 2.67“ (68 mm)
Core diameter: 1” (25.4 mm)
Printer Language
EZPL, GEPL (Godex Eltron® Printer Language), GZPL (Godex Zebra® Printer
Language)
Software
Label design software: QLabel-IV (for EZPL only)
Driver & DLL: Windows 2000, XP and Vista
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and
vertical directions
Scalable fonts 90°, 180°, 270° rotatable
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Barcodes
1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/ E AN-128 K-Mart,
UCC/EAN-
128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 wit h Ship ping Bea rer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Graphics
Resident graphic file types are BMP and PCX, ot her graphic formats are
downloadable from the software
Interfaces
Serial port: RS-232 (DB-9)
USB port (default on)
Parallel port: Centronics 36-pin
PS2 port
CF Card socket
Ethernet 10/100Mbps print server (default of f; disables USB when in use)
Control Panel
Backlit graphics LCD display: 128 x 64 dots or 4 lines x 16 characters
Three mono-color status-LEDs: Power on, Ribbon out, Media out
Control keys: FEED, PAUSE and CANCEL
Real Time Clock
Standard
Power
Auto Switching 100-240VAC, 50-60Hz
Environment
Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity
Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals
CE(EMC), FCC Class A, CB, cUL, CCC
Dimension
Length: 11.2” (285 mm)
Height: 6.8” (171 mm)
Width: 8.9” (226 mm)
Weight
6.6 lbs (3.0Kg) ,excluding consumables
Options
Rotary Cutter
Label Dispenser (peel)
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
802.11 b/g wireless print server (Default off ; disables USB when in use. Must
remove PS2 port and Ethernet card to install)
*Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of t hei r respective owners.
** Minimum print height specification compliance can be dependent on non-standard material
variables such as label type, thickness, spacing, l i ner construction, etc. Godex is pleased to test
non-standard materials for minimum height printing capability.
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1-3. Interfaces
Parallel port
Handshaking : DSTB is sent to the printer, BUSY to the host computer
Interface
cable
: Parallel cable compatible with IBM computers
Pinout
: See below
Pin No.
Function
Data source
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chassis Gnd
+5V, max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
Computer / printer
Computer
Printer
Printer
Printer
Printer
Computer / printer
Computer
Computer / printer
Printer
Computer / printer
Serial port
Default
settings
:
Baud rate 9600, no parity, 8 data bits, 1 stop bit, X ON/XOFF protocol and
RTS/CTS
RS232 housing (9-pin to 9-pin)
DB9 socket DB9 plug
--- 1 1 +5V, max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
Computer
Printer
【
Note】 The total current to the parallel and serial port s may not exceed 500 mA.
USB port
Connector type : Type B
Pin No. 1 2 3 4
Function VBUS D- D+ GND
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Internal interface
UART1 wafer Ethernet module
N.C
1 1
N.C
TXD
2 2
RXD
RXD
3 3
TXD
CTS
4 4
RTS
GND
5 5
GND
RTS
6 6
CTS
E_MD
7 7
E_MD
RTS
8 8
CTS
E_RST 9E_RST
9
+5V 10+5V
10
GND 11GND
11
+5V 12+5V
12
UART2 wafer Add-on module
+5V
1 1
+5V
CTS
2 2
RTS
TXD
3 3
RXD
RTS
4 4
CTS
RXD
5 5
TXD
GND
6 6
GND
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1-4. Getting to know your printer
1.
Release buttons for opening the printer cover
2.
Printer cover
3.
Label supply hub
4.
Ribbon feed mechanism
5.
LCD module cover
6.
Print mechanism
7.
Front cover
1.
Ribbon feed mechanism and empty ribbon core
2.
Release catches (left/right)
3.
CF card slot cover
4.
Screws for adjusting the print head pressure (left/right)
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1.
Ribbon supply hub
2.
Label guides
3.
Paper feed roller
4.
Screw for adjusting the print line
5.
Label sensor (movable)
1.
LCD operator panel
2.
Feed slot for continuous labels
3.
PS/2 / WLAN antenna interface (optional)*
4.
On/off switch
5.
Ethernet port
6.
USB port
7.
Parallel port
8.
Serial port (RS-232)
9.
Power jack
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2. Printer setup
This printer supports the following printing methods:
Thermal transfer
printing (TTP)
Requires a ribbon for transferring a printed image to a medium.
Direct thermal
printing (DTP)
Does not require a ribbon, only thermal paper.
Please check which printing method you are using and alter the settings accordingly in the
printer driver, printer menu, and/or software.
2-1. Loading the ribbon
1. Place the printer on a
flat surface. Open the
printer cover by
pressing the release
buttons on both sides of
the printer housing and
lift the cover.
2. Release and lift the
print mechanism.
3. Remove the ribbon hub
at the back.
4. Place the ribbon on the
hub at the back
and replace the
ribbon hub.
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5. Pass the ribbon under
the print head.
6. Wind the ribbon onto
the rewind core,
attaching it with the
adhesive strip at the
end of the ribbon. Wind
the ribbon 2-3 times
around the core.
7. Close the print
mechanism, making
sure that it clicks into
place.
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2-2. Loading the label roll
1. Open the printer cover.
2. Place the label roll on
the label supply hub.
3. Attach the guide plates
to the label roll holder.
4. Now load the label roll
into the printer.
5. Release the print
mechanism and lift it.
6. Pass the labels through
the paper guides up to
the tear-off plate.
7. Adjust the paper guides
to the label width.
8. Close the print
mechanism.
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2-3. Installing the label supply hub
(A) Installing the label supply hub for 1"
cores
(B) Installing the label supply hub for
1.5" cores
(C) Installing the label supply hub for 3"
cores
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2-4. Preparing for tag printing
In tag printing, the tag hole indicates the height of a
label. During adjustment, the sensor must theref ore
be positioned directly below the tag hole as shown in
the illustration. The tag hole should be at least 3 mm
in diameter to ensure correct functioning.
Sensor position
Sensor
2-5. Connecting the printer to the host comput er
1. Please make sure that the printer is switched off.
2. Connect the power cord to the AC adapter and connect the adapter to the printer.
3. Connect the USB / parallel cable to the printer and host computer.
4. Switch on the printer. The operator panel should now light up.
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2-6. Installing the driver
1. Insert the product CD in the
CD/DVD drive of the host
computer and open the
"Windows Drivers" folder on
the CD.
2. Select the icon for the driver
file and click it to start the
installation.
3. Follow the instructions on the
screen. The Driver Wizard
guides you through the
installation procedure.
4. Select "Install printer drivers".
5. Specify your printer model.
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6. Specify the port used to
connect the printer to the
host computer.
7. Enter a printer name and
assign the appropriate rights.
8. Once the installation is
complete, a summary of the
printer settings is displayed.
9. Check whether the printer
settings are correct and click
"Finish" to start copying the
driver files.
10. Wait until copying is
complete, then finish the
installation.
11. Once the driver installation is
complete, the new printer
should appear in the "Printers
and Faxes" folder.
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3. Operator panel
3-1. Operator panel – introduction
Function buttons
FEED
PAUSE
CANCEL
LED indicators
POWER
The POWER (Ready) LED
lights up when the printer
has started up and is ready
to print.
RIBBON Ribbon status indicator
MEDIA Media status indicator
3-2. Function buttons
FEED button
When you press the FEED button, the printer moves the label to the defined stop position.
If you are using continuous labels, pre ssing t he F EE D butt on will mov e label st oc k until you
release the button again. If you are using individual labels, pressing the FEED button will
move only one label. If the label does not stop at the correct position, you need to run the
auto-detection function on the label stock (see Sectio n 3-6).
PAUSE button
Pressing the PAUSE button while the printer is in st andby mode will set the printe r to pause
mode. The message "Pause" is shown on the LCD display . In this mode, the printer can
receive commands, but it can only process them when it i s reset to standby mod e. Pressing
the PAUSE button again will reset the printer t o st andby mode.
Pressing the PAUSE button during printing will interrupt printing. When the PAUSE button
is pressed again, the printer resumes printi ng. Example: While a 10-label print job is
running, you press the PAUSE button to pause the p rinter. Two of the labels have been
printed. To resume printing and print the remaining eight labels, you press the PAUSE
button again.
CANCEL button
Pressing the CANCEL button during prin ting cancels a print job and the message "Print job
cancelled" is shown on the LCD display. Example: While a 10-labe l print job is runnin g, you
press the CANCEL button. Two of the labels have been printed. The print job is cancelled
and the remaining eight labels are not printed.
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You can combine the FEED, PAUSE and CANCEL buttons in a number of ways to perform
different printer functions:
Function
Button
Beeps
LCD display
Description
Self test
+ Power
On
3 beeps Self test
Switch on the printer and keep
the
button pressed until you
hear 3 beeps.
Dump
mode
+ Power
On
3
beeps
1 beep
Now in Dump
Mode
After the self test, keep the
button pressed until you hear a
beep.
Auto-
detection
+ Power
On
3 beeps
Auto Sensing
Mode
Switch on the printer and keep
the button pressed until you
hear 3 beeps.
Factory
settings
+ +
Power On
2x2
beeps
Go to default
Switch on the printer and keep
the and buttons
pressed until you hear 2 beeps.
This resets the printer to the
factory settings.
Download
mode
+ Power
On
1 beep DL Mode Vx.xx
Switch on the printer and keep
the button pressed until you
hear a beep. This mode is for
download of the firmware only.
Settings
mode
3 beeps Setting mode
Switch on the printer and keep
the button pressed for about
3-4 seconds, until you hear 3
beeps.
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3-3. Settings mode
In settings mode, you can change different settings, such as the printing mode, accessories /
options, or media type.
1. Switch on the printer and make sure that the message "Ready" is shown on the display.
2. Press the PAUSE button and keep it pressed for about 3-4 seconds until you hear 3 beeps
and the message "Settings" is shown on the display.
3. In settings mode, the buttons have the followin g functions:
: Minus / Enter
: Menu / Next
: Plus / Exit
4. Before you exit settings mode, the printer will prompt you to save the changes you have
made. Once you have saved or discarded your changes, the printer will switch back to
standby mode.
Press the
button and keep it pressed for about 3-4 seconds until you hear 3 beeps and the
message "Settings" is shown on the display. The options available are shown in the lower
section of the display.
In settings mode, the first line always shows
the name of a setting, the second line the
current selection or value.
To change the current selection or value,
press the ENTER button. The current
selection or value is highlighted.
When you change a setting, the first line
shows the name of the setting, the second
line the current selection.
Plus: The
button increases the value.
Minus: The
button reduces the value.
Next: The
button switches to the next
settings option.
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The following table lists descriptions of the availabl e settings and options:
Darkness
Default: 10
Sets the temperature during printing. Values range from 0 to
19, the default setting is 10.
Speed
Sets the print speed (inches per second (ips))
Stop position
Default: 12
The stop position determines how far the printed label is
moved out (tear-off position / cut-off position)
Adjust stop position
Default: 0
Adjusts the printer's stop position. Values range from 0 to 10.
This value changes the stop position, irrespecti ve of the driver
or software settings.
Vertical position
Default: 0
Sets the 0 position of the print head. Values range f rom -100
to 100.
Printing mode
Default: Thermal transfer
Thermal transfer: Requires a ribbon to transfer a printed
image to a label.
Direct thermal: No ribbon is required for printing, but a direct
thermal print medium must be loaded.
Accessories / options
Default: Option disabled
Dispenser mode: Select to enable the dispenser mode.
Cutter mode: Select to enable the cutter mode.
Option disabled: Select this setting to disable both options.
Paper settings
Default: Die-cut labels
Black marks: For labels or normal paper with black mark s on
the reverse side.
Die-cut labels: For die-cut labels on label liner or labels with
tag holes
Continuous medium: For continuous label stock
RS232 (serial) settings
Baud rate:
Default: 9600 bps (bits per second)
4800 bps
9600 bps
19200 bps
38400 bps
57600 bps
115200 bps
Parity:
Default: None
None
Odd
Even
Data length:
Default: 8 bits
7 bits
8 bits
Stop bit:
Default: 1 bit
1 bit
2 bits
Sensor type
Default: Automatic
Automatic: Automatic detection of label type (labels with
black marks, die-cut labels, or continuous label stock) and
label height
Gap mode: For die-cut labels on label liner or labels with tag
holes
Reflective mode: For labels or normal paper with black
marks on the reverse side.
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LCD language
Default: English
English
Simplified Chinese
Traditional Chinese
Spanish
Italian
German
French
Turkish
Code pages installed
Default: Code page 850
Code page 850
Code page 852
Code page 437
Code page 860
Code page 863
Code page 865
Code page 857
Code page 861
Code page 862
Code page 855
Code page 866
Code page 737
Code page 851
Code page 869
Windows 1252
Windows 1250
Windows 1251
Windows 1253
Windows 1254
Windows 1255
Keyboard layout
Default: US
US (International)
English (UK)
French
German
Spanish
Italian
Finnish
Dutch
Flemish
Keyboard mode
Retrieve label: Retrieval of a label from the memory
Keyboard layout: Layout of the keyboard
Code page setting: Code page setting
Print option: Print quantity setting
Clock setup: Sets the time on the clock shown on the
display.
Exit keyboard mode: Resets the printer to normal mode and
ready to receive print jobs from the host computer.
Buzzer
Default: ON
ON : Switches beep signals on or off
OFF
No backfeed
Default: OFF
ON: This function requires a dispenser or cutter.
OFF
Password
Default: OFF
ON: When password protection is enabled, you need a
password to access the settings.
OFF
Top of form
Default: ON
ON: Always starts printing at the top of the page.
OFF
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USB / Ethernet
Default: USB
USB: Enables the USB port.
Ethernet: Enables the Ethernet port.
Preview
Lets you preview and check the settings.
Lock setup
Locks the value(s) of any setting.
When a value is locked, it cannot be altered by changes to
the driver or by sending a command.
You can lock the following values:
EVERYTHING (locks all values)
DARKNESS
SPEED
STOP POS
AD STOP POS
PRINTHEAD POS
PRINTING MODE
OPTION SETUP
SENSOR SETUP
COMPORT SETUP
AUTO SENSOR
LCD LANGUAGE
CODEPAGE
KEYBOARD
BUZZER
SMART BACKFEED
TOP OF FORM
【
Note 1】
The default settings are the original factory settings. If you have changed the settings, your
current settings will be displayed in settings m ode.
【
Note 2】
The printer will store your changes even after it is switched off. You can change the settings
again in settings mode.
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Settings mode diagram
Items marked "*" are the default settings.
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3-4. Self test
The self-test function lets you check whether the printer is functioning normally.
Here is how you run a self test:
1. Switch off the printer.
2. Switch on the printer, keeping the FEED button pres sed until you hear 3 beeps and the
message "Self test" is shown on the display.
3. After about one second, the printer will automat i cally print out the list below. That means
the printer is functioning normally.
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3-5. Dump mode
If the label settings do not match the printer output, you should switch the printer to dump mode
to check whether an error has occurred d uring the tran sfer between printer and host computer. I n
dump mode, the unprocessed raw data are sent to the printer and printed. This shows you
quickly whether any data are sent to the printer at all.
Here is how you switch to dump mode:
1. Switch off the printer.
2. Switch on the printer, keeping the FEED button pre ssed.
3. When the message "Dump Mode" appears on the dis play , release the FEED button. The
printer will automatically print "Dump Mode Begin" . That means the printer is now in dump
mode.
4. Send commands to the printer and check whether the y match the printer output.
To exit dump mode, press the FEED button. The printer will automatically print "Out Of Dump
Mode" and switch to standby mode. Alternatively, you can switch off the printer to exit dump
mode.
3-6. Label size calibration
The printer can automatically detect and store label height.
That means the host computer does not need to transm i t the label height to the printer.
1. Check that the label sensor is positioned correctl y.
2. Switch off the printer.
3. Switch on the printer, keeping the PAUSE button pressed. When y o u hear 3 bee ps and the
message "Auto Sensing Mode" appears on the display, release the PAUSE button. The
printer will now automatically measure the label size and store this information.
4. The label height in mm is shown on the display.
After displaying the label height, the printer switches back to standby mode.
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26
3-7. Keyboard mode
The printers of the EZPi1000 series support keyboards with a PS/2 interface. Here is how you
connect a PS/2 keyboard:
1. Switch off the printer and plug the PS/2 connector i nto the appropriate printer port.
2. Switch on the printer. The message "Keyboard mode [Y/N]" is shown on the display. Press
the FEED button on the printer or the ENTER key on the keyboard to switch to keyboard
mode.
In keyboard mode, you can go back to the previous page at any time by pressi ng the ESC key on
the keyboard or the CANCEL button on the printer. If you keep going ba ck, y ou will event ually be
prompted to exit keyboard mode. To exit keyboard mode, press t he ENTER key on the keybo ard
or the FEED button on the printer when the message "Exit keyboard mode? [Y/N]" appears on
the display. To switch back to keyboard mode, eit her start up the printer again or select
"Keyboard mode" in settings mode. If you wish to make any changes to the keyboard settings,
please refer to the "Settings diagram" (in Section 3.3).
Printing a stored label in keyboard mode
^FTEST1
^Q100,3
^W100
^H10
^P1
^S2
^AD
^C1
^R0
~Q+0
^O0
^D0
^E12
~R200
^L
Dy2-me-dd
Th:m:s
C0,00001,+1,Serial Number
V00,16,Product Name,jc0
V01,16,Price,jc0
AF,330,566,1,1,0,0,^C0
AH,212,168,1,1,0,0,^V00
AG,308,396,1,1,0,0,^V01
E
1. At least one form must be stored in the
printer. To create a sample label as
shown above, copy the commands in
the left-hand column and send them to
the printer using QLabel or
HyperTerminal.
2. The sample form contains 2 variables
and a serial number: "Product name",
"Price" and "Serial Number". Printing
will start only when values have been
set for all 3 variables.
3. Switch off the printer, connect the PS/2
keyboard to the PS/2 printer port and
switch the printer on again.
4. Press "ENTER" to switch to keyboard
mode.
5. Press "ENTER" to select a file.
*Note: Press ↑or ↓to select the previous or
next form in the list.
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27
6. The input form for the serial number is
now shown on the display.
7. Specify a start value (example:
00001).
8. The input form for the first variable is
now shown on the display.
9. Specify a product name (example:
Apple).
10. The input form for the second variable
is now shown on the display.
11. Specify a random value (example:
199).
12. The input form for the print quantity is
now shown on the display.
13. Specify a quantity (exampl e: 3).
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28
14. The printer will print three l abels with
the values for the two variables and the
serial number specified.
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29
3-8. Error alerts
In the event of a problem that prevents normal funct i oning of the printer, you will see an error
message on the display and hear some beep signals. T he LED indicators above the display will
also light up.
Fast flashing
Slow flashing
Light on
Error
message
displayed
LED above the display
Beeps
Description
Solution
RIBBO
N
MEDIA
Print head
is open
Both LEDs
light up
4x2
beeps
The print
mechanism
is not
closed.
Please make sure
that the print
mechanism is
closed correctly.
Entering
cooling
process
Both
flashing
The print
head is too
hot.
Once the print head
has cooled down,
the printer switches
to standby mode.
Out of
ribbon
3x2
beeps
No ribbon is
loaded.
Please make sure
that the printer is
set to thermal direct
mode.
The ribbon is
finished or
the ribbon
roll is not
moving.
Replace the ribbon
roll.
Out of
media
1x2
beeps
Unable to
detect the
paper.
Please make sure
that the gap sensor
is positioned
correctly. If that
does not fix the
problem, run the
auto-detection
function again.
The labels
are finished.
Replace the label
roll.
Paper jam.
Possible reason:
paper feed
problem.
CF card
not
formatted
Both
flashing
2x2
beeps
The CF card
is not
formatted.
Please follow the
instructions in
Section 4-4 to
format the CF card.
Memory
full
2x2
beeps
The memory
is full.
Delete data you no
longer need from
the memory or use
a CF card.
File name
not found
2x2
beeps
Unable to
find file.
Use the "~X4"
command to print
all file names and
check whether the
file exists in the
memory.
File name
already
exists
2x2
beeps
The file
name
already
exists.
Change the name
of the file and try
storing it again.
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30
4. Accessories
4-1. Installing the label dispenser
1
Dispenser module
2
1
2
Screws (set of 2)
【
Note 1】 Remember to
switch off the printer before
installing the label dispenser.
【
Note 2】 A label liner
thickness of 0.006 mm ± 10%
and a weight of 65 g/m
2
± 6%
are recommended.
【
Note 3】 The label dispenser
will take labels up to a max.
width of 110 mm.
【
Tip】When using the label
dispenser, set the stop position
to 9 mm.
1. Open the printer cover by
pressing the release
buttons on both sides of
the printer housing.
2. Press the release
catches on both sides of
the print mechanism to
open and lift the print
mechanism.
3. To remove the front
cover, press in the two
plastic release tabs.
4. Remove the front cover
as shown in the
illustration.
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31
5. Connect the dispenser
cable to the lower jack as
shown in the illustration
on the right.
【
Important】The printer must
be switched off, or the
motherboard may be
destroyed!
There are 2 jacks: the lower
jack is for the dispenser, the
upper jack for the cutter.
6. Install the dispenser by
pressing down first its
left-hand side and then its
right-hand side.
7. Secure the dispenser
using the screws
provided for this purpose.
8. Pass the paper through
the guides.
【
Note】Labels should be at
least 25 mm high.
9. Remove the first labels
from the liner, so you can
pull the liner through the
guides.
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32
10. Pass the label stock
through the printer as
shown in the illustration
on the right.
11. Close the print
mechanism and the label
dispenser.
12. Press the FEED button to
set the label position and
complete the installation.
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33
4-2. Installing the cutter
1
Cutter module
2
1
2
Tap screws
(3x8 – set of 2)
【
Note 1】
Remember to switch off the
printer before installing the
cutter.
【
Note 2】
Do not use to cut adhesive
labels! Glue residue will be left
on the cutter blade and impair its
functioning. The cutter has a
blade life of 500,000 cuts when
using paper weighing 160 g/m²,
and of 250,000 cuts when using
paper weighing 200 g/m².
【
Note 3】
You can cut paper with a max. width of 116 mm.
【
Suggestion】
With the cutter installed, set the stop position in Qlabel to
30, and the E value to 30.
1. Open the printer cover by
pressing the release
buttons on both sides of the
printer housing.
2. Press the release catches
on both sides of the print
mechanism to open and lift
the print mechanism.
3. To remove the front cover,
press in the two plastic
release tabs.
4. Remove the front cover as
shown in the illustration.
5. Connect the cutter cable to
the upper jack as shown in
the illustration on the right.
【
Important】The printer must be
switched off, or the motherboard
may be destroyed!
There are 2 jacks: the lower jack
is for the dispenser, the upper
jack for the cutter.
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34
6. Install the cutter by
pressing down first its
left-hand side and then its
right-hand side.
7. Fold out the cutter as
shown in the illustration.
8. Secure the cutter using the
screws provided for this
purpose.
9. Once you have secured the
cutter with the screws, fold
it back in again.
10. Pass the labels through the
guides.
11. Close the print mechanism.
【
Note】
We advise against using inside
wound label stock.
12. To finish, press the FEED
button to set the label
position.
【
Note】
Labels should be at
least 20 mm high. When using
the printer with the cutter, you
should set the stop position (^E)
to 30.
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35
4-3. Installing the WLAN module
1
Ethernet cable, 1.8 m
2
Fastening screw
3
Screws for Ethernet module (set of 2)
4
Bracket
5
WLAN module
6
Connection cable (module to motherboard)
7
WLAN antenna
8
Nut
9
Washer
10
Fixing plate
11
Antenna bracket
1. Make sure that the printer is switched off and
the power cord disconnected from the printer.
You should work on a clean, flat surface.
Turn the printer upside down and remove the
two screws marked in the illustration from the
printer housing.
2. Place the printer the right way up again and lift
the printer cover.
3. To remove the top part of the printer housing,
gently pull the open printer cover upwards.
4. Disconnect the connection cable from the
motherboard.
5. Unscrew the fastening screw on the Ethernet
module.
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36
6. Remove the Ethernet module and its connection
cable.
7. Unscrew the nut on the PS/2 port using a
spanner. Unscrew the earthing screw and
disconnect the cable from the PS/2 port to
remove the PS/2 port. Now tighten the earthing
screw again.
8. Attach the WLAN module to the bracket.
9. Remove the cable tie from the connection cable
and extend the cable to its full length. Now plug
the cable connector into the Ethernet module
socket.
【
Caution】Be careful when removing the cable tie to avoi d damage to the connection cable.
Note: Please cut the cable tie carefully. Do not dam age the Module Connection Wire.
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37
10. Secure the module on the printer housing and
plug the other end of the connection cable into
the socket on the motherboard.
11. Pass the connection cable underneath the other
connection cables as shown in the illustration.
【
Caution】Please make sure that you position all cables in such a way that t hey are not damaged when
you reassemble the printer.
12. Put the antenna connector through the antenna
bracket and then through the opening for the
antenna jack as shown.
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38
13. Put first the fixing plate and then the washer on
the antenna connector. Now secure them with
the nut.
14. Screw the antenna onto the antenna connector.
You can now adjust the angle of the antenna as
required.
15. Finally, replace the top par t of the printer
housing and secure it on the underside of the
printer using the screws you removed earlier.
【
Note 1】
Once you have finished installing the Ethernet module, the command "^XSET,USBETHERNET,1" must
be sent to the printer to enable the Ethernet module. While the Ethernet module is enabled, the USB
port is disabled. To enable it again, send the command "^XSET,USBETHERNET,0" to the printer.
【
Note 2】
The wireless network must be configured via a network cable.
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39
4-4. Installing the CF card adapter
1
CF card adapter (front)
2
1
2
CF card adapter (back)
【
Note】
Remember to switch off the
printer before installing the CF
card adapter.
1. Open the printer cover
by pressing the release
buttons on both sides of
the printer housing.
2. Remove the label supply
hub.
3. Open and remove the
plastic cover inside the
printer.
4. Align the sockets and
pins on the CF card
adapter carefully with
those on the
motherboard before
connecting the adapter.
【
Note】
Please make sure that the
connections are aligned
correctly, to prevent damage
to the pins.
5. Close the cover again.
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40
4-5. Instructions for using the CF card
Once the CF card adapter is installed, all EZP i1000 P l us s eries printers will recognise the CF
card. If the printer's internal memory is not suf ficient to store lab el f ormat s, grap hic s or fonts, you
can use the CF card as an external memory to increase t he storage capacity.
Please follow these instructions when using the CF card:
1. Remember to switch off the printer before installing the CF card or removing it from
the card slot.
2. The CF card must be formatted to FAT16 before you can use it as external memory
for the printer. When an unformatted CF card is detected, the printer beeps three
times and the STATUS indicator flashes orange.
3. To format the CF card, press the FEED button. The printer then formats the card to
FAT16. When formatting is complete, the LED indicator lights up green.
4. If you do not wish to format the CF card, press the CANCEL but ton.
5. Once formatting is complete, a folder "Godex" is created. This folder including its
content (formats, images and fonts) is managed by the printer. Do not edit it manually.
6. The following CF cards are supported:
CompactFlash Type I
CompactFlash (CF) v1.4 specification
Capacity: 128 MB–1 GB
File system: FAT16
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41
5. Maintenance and adjustment
5-1. Cleaning the print head
Dirt on the print head or ribbon, or glue
residue from the label stock may result
in inadequate print quality. The printer
cover must therefore always be closed
during printing. Keeping dirt and dust
away from the paper or labels ensures a
good print quality and a longer lifespan
of the print head. Here is how you clean
the print head:
1. Switch off the printer.
2. Open the printer cover.
3. Release the print mechanism and
lift it.
4. Remove the ribbon.
5. To remove any label residue or
other dirt from the print head (see
blue arrow), please use a soft
lint-free cloth dipped in alcohol.
【
Note 1】
The print head should be cleaned once
a week.
【
Note 2】
Please make sure that there are no
metal fragments or other hard particles
on the soft cloth used to clean the print
head.
5-2. Adjusting the print head pressure
When printing on special media (with
varying material thickness), the print
quali
ty may suffer. You will then need to
adjust the print head pressure.
1. Open the printer cover.
2. Remove the ribbon.
3.
Use a screw driver and slowly turn
the adjustment screws for the print
head to increase or reduce the
print head pressure.
+
-
+
-
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EZPi1000 User Manual
42
5-3. Adjusting the print line
When the print line is incorrectly set,
the print quality on one side of the
medium may suffer.
In such a case, the print line must be
adjusted so it is positioned parallel to
the paper feed roller.
1. To move the print head in
direction A as indicated by the
blue arrow, turn the adjustment
wheel anticlockwise (see
arrow 1).
2. To move the print head in
direction B as indicated by the
blue arrow, turn the adjustment
wheel clockwise (see arrow 2).
A
B
1
2
5-4. Adjusting the cutter
1. A socket head screw for adjusting
the cutter is located on the side of
the printer, as shown in
illustration A.
While using the cutter, paper jams
may occur. Switch off the printer
and use a hex key (# M3) to turn
the socket head screw
anticlockwise.
2. When you have cleared the paper
jam, switch on the printer again.
The cutter will automatically reset.
【
Note】
Labels should be at least 30 mm high to
ensure correct functioning of the cutter.
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43
5-5. Troubleshooting
Problem Solution
The printer is switched on but
the display does not light up.
♦ Check the power supply.
One or both LEDs light up red
and printing is interrupted.
♦ Check the software settings (driver settings) or command
codes.
♦ Look for the error alert in the table in Section 3-8. Error
alerts.
♦ Check whether the cutter is functioning normally and
whether it is cutting at all. (Only if a cutter is installed.)
The label stock passes
through the printer but no
image is printed.
♦ Please make sure that the label stock is loaded the ri ght
way up and that it is suitable material.
♦ Please make sure that the ribbon is loaded correctly .
The label stock jams during
printing.
♦
Clear the paper jam. Remove any label material left on the
thermal print head and clean the print head using a soft
lint-free cloth dipped in alcohol.
There is no printed image on
part of the label or the image
is blurred.
♦ Check the thermal print head for dust or other dirt (label
material or ribbon residue).
♦ Check for errors in the application software.
♦ Check the ribbon for wrinkles.
♦ Check the power supply.
♦ Run a self test (Section 3-4.) and check the test print
pattern to see whether the print head prints over the entire
width of the medium.
♦
Check the quality of the print medium.
The printed image is
positioned incorrectly or a
label is missed out during
printing.
♦ Run the auto-detection function. (Section 3-6.)
♦ Check the label height setting.
♦ Check whether there is paper or dust covering the sensor.
♦
Check the paper guide settings.
The cutter does not cut off the
labels in a straight line.
♦ Check whether the label stock is positioned str ai ght.
The cutter does not cut off the
labels completely.
♦ Check whether the label is more than 0.2 mm t hi ck.
When using the cutter, the
labels are not fed through or
cut off incorrectly.
♦ Check whether the cutter has been correctly install ed.
♦ Check whether the paper guides are functioning correctly.
The label dispenser is not
functioning normally.
♦ Check whether there is dust on the label dispenser.
♦
Check whether the label stock is positioned corre ct l y.
【
Note】
If any problems occur that are not described he re, please contact your dealer.
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