Godex EZ-2P, EZ-4P, EZ-4TK, EZ-4TT User Manual

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EZ-4TT/4TK/2P/4P
User’s Manual
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FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN50081-1 (EN55022 CLASS B) and EN50082-1 (IEC Teil 2,3,4). The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits.
Specifications are subject to change without notice.
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GODEX INTERNATIONAL CO.,LTD
User’s Manual
Bezeichnung (Type Designation)
: NW66-1355000UA , AD-1354000AV ,
NW66-1354000UA Nennspannung (Rated Voltage)
: AC 230V, 50Hz Nennausgangsspannung
(Rated Output Voltage)
: AC 13.5V Nennausgangsstrom
(Rated Output Current)
: 4A Nennausgangsleistung
(Rated Output Power)
: 54VA Schutzklasse
(Protection Class)
: I I Kennzeichnung
(Characteristics)
: Fail-Safe
1. Bitte lesen Sie diese Hinweise sorgfaltig durch.
2. Dieses Gerät ist vor Feuchtigkeit zu schützen.
3. Die Belüftungsöffnungen dienen zur Luftzirkulation, die das Gerät vor Überheitzung schützen.
Sorgen sie dafür, daß diese Öffnungen nicht adgedeckt werden.
4. Durch die Belüftungsöffnungen dürfen niemals Gegenstände oder Flüssigkeiten in das Gerät
Gelangen.
5. Dieses Gerät kann bis zu einer Umgebungstemperatur von maximal 25°C betrieben werden.
6. Die Ausgangswerte dürfen nicht die auf dem Typenschild angegebenen Werte überschreiten.
7. Die Steckdose muß sich nahe dem Gerät befinden und leicht zugänglich sein.
8. Nur zur Verwendung in trockenen Räumen.
9. Eine beschädigte Anschlußleitung kann nicht erstzt werden. Der Transformator darf nicht mehr betrieben werden.
10. Der Ausgangsstromkreis muß nach den gültigen lnstallationsvorschriften installiert und geschützt sein.
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PART I. EZ -4TT SERIES PRINTER 4
1. ABOUT THE PRINTER......................................................4
1-1. INTRODUCTION.......................................................................4
1-2. GENERAL SPECIFICATIONS......................................................4
1-3. CONTENTS.............................................................................5
1-4. EZ-4TT PRINTER PARTS.......................................................5
2. SETTING UP YOUR PRINTER.............................................7
2-1. RS-232 DIP-SWITCH SETTING-UP .........................................7
2-2. LOADING THE RIBBON.............................................................7
2-3. LOADING LABEL ROLL.............................................................8
2-4. TO CONNECT THE PRINTER TO AN INTERFACE.......................10
2-5. USING THE STRIPPER............................................................10
2-6. SELF TEST...........................................................................13
2-7. TO INSTALL MEMORY CARD..................................................14
2-8. TO INSTALL THE CUTTER......................................................14
3. MAINTENANCE AND ADJUSTMENTS.................................15
3-1. CLEANING THE PRINTER HEAD...............................................15
3-2. ADJUSTING GAP SENSOR SENSITIVE .....................................15
3-3. ADJUSTING THE START PRINT POSITION................................16
3-4. ADJUSTING THE PRINTER HEAD PRESSURE SCREWS............16
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APPENDIX A. TROUBLESHOOTING......................................17
Part I. EZ -4TT Series Printer
1. About the Printer
1-1. Introduction
The EZ-4TT is designed in the concept of...
User friendly ----------------End user does not require training. Features expandable ----Features are expandable by the user.
The EZ-4TT includes the following features.
?? Genuine 16-bit CPU with 16-bit circuit firmware design. ?? Maximum memory size up to 3.5M bytes, the user can install the memory module himself. ?? Two memory cartridges for maximum printing length up to 40 inches and for storage of label
formats, graphics, fonts etc.
?? Large label roll size for 10 inches O.D. up to 260 meters in length. ?? Turn-key solution. Free software bundled with every printer package, giving the complete
solution to End User, Sales Distributor, System Company and the System Programmer.
?? Small footprint. ?? Optional Time/Date clock. ?? Optional cutter.
1-2. General Specifications
Model (Print density) 203DPI 300DPI Dimension 220 W x 255 H x 150 D mm – with internal label roll
220 W x 255 H x 405 D mm – with external label roll Print method Thermal transfer printing and Direct thermal printing Print Width 4.09” (104 mm) 4.268” (108.42mm) Print speed 3” per second Peel off function Standard (min. label height: 18mm) Option Cutter (option) Optional, user-friendly installation no training needed. Standard RAM 256K SRAM, 8” (203 mm) print
length
512K SRAM, 8” (203 mm) print
length Flash card M1 (1MB) & M2 (2MB) for download label formats, graphics and fonts etc. SRAM card M3: 768K, 40” (1016 mm) print length
SRAM card M4: 512K, 17” (431
mm) print length
External Memory card (option select by user)
Font card: Please check with your local dealer for available font cards. The font card can be custom-made.
Smart graphics management
All graphics and logos are compatible with monochrome PCX or BMP files, easy to download from PC by one simple COPY command.
Real time clock Time and Date print, resident time clock (option)
Width 4.64” (118 mm) maximum
Thickness 0.0025” (0.06 mm) minimum to 0.008” (0.2 mm) maximum
Type Roll-feed, die cut, continuous, fan-fold, tags or ticker for Thermal
transfer or Direct thermal use.
Core 1” core or option 3” core
Media Handling
Length Internal roll 40 meters long (4” diameter)
External roll 260 meters long (10” diameter)
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Model (Print density) 203DPI 300DPI
Width 4.33” (110 mm) maximum Ribbon
Handling
Type Wax, Wax -resin, Resin for full ribbons range application. Core 0.5” (12.7 mm) Diameter Maximum 1.7” (43 mm) Length 150 meters in length Fonts / Resident features
International character sets Font are expandable, rotate, and down loadable
Optional for foreign character sets Communication interface
Centronics parallel port and serial port are built in as standard serial
RS-232 (DB9 connector) at 4,800 to 38,400 baud rates XON/XOFF,
RTS/CTS handshaking.
Programmable 7 or 8 data length, 1 or 2 stop bits, selectable parity. Bar codes Code 39, Code 93, Code 128 (subset A,B,C), UCC 128, UPC A / E
(add on 2 & 5), I 2 of 5, EAN 8 / 13 (add on 2 & 5), Codabar, Postnet,
EAN 128, RPS 128, DUN 14 2-D Bar codes Maxicode and PDF 417 Paper sensor types 1. Plain paper detector.
2. Label gap size detector.
3. Black-line reflect sensor detector.
4. Stripper sensor detector.
Working Environment Operating Temperature: 40?F to 104?F (5?C to 40?C)
Storage Temperature: -40?F to 140?F (-40?C to 60?C)
Humidity: 10% to 90% non condensing, free air Power requirement AC 13.5V ~ 16.0V; 4A ~ 5A. DC 18.0V ~ 24.0V; 4A ~ 5A
1-3. Contents
Fig 1.3.1
1-4. EZ -4TT Printer Parts
Use the following diagram to familiarize yourself with the features and components of the EZ-4TT printer.
Parts List Table
Part Description Part Description
1 Front Cover 15 Stripper Arm (Adjustable Up/down) 2 Back Cover 16 Strip Sensor 3 Dust Cover for Interface Panel 17 Label Roll Core 4 Locking Tenon (2 EA, left/right) 18 Flash Memory Card (Optional) 5 Locking Tenon (2 EA, left/right) 19 Stripper Bar 6 LED Indicator 20 Stripper Roller 7 Paper Feed Button 21 Ribbon Supply Spindle 8 Parallel Port 22 Core Guide 9 Serial Port 23 Label Roll Stand (2 EA)
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Parts List Table
Part Description Part Description
10 Power Jack 24 DIP Switch 11 Power Switch 25 Fan-Fold Media Entry 12 Ribbon Rewind Spindle 26 Label Guide (Adjustable Horizontally) 13 Printer Head Pressure Adjusting Screws 27 Gap Sensor Assembly 14 Printer Lock (2 EA, left/right) 28 Printer Head Assembly
Fig 1.4.1
Fig 1.4.2
27
28
26
Fig. 1.4. 3
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2. Setting up Your Printer
2-1. RS-232 DIP-switch Setting-up
DIP
1 2 3 4 5 6 7 8
ON
Fig. 2.1 DIP -Switch (part 24)
Warning: Power off before setting DIP-Switch.
SW1 SW2 baud rate SW3 SW4 parity
off off 4800 off off non parity
on off 9600 on off odd parity
off on 19200 off on even parity
on on 38400 on on no used
SW5 data length SW6 stop bit SW7 cutter SW8 mode
off 7 bit off 1 off disable off Thermal Transfer
on 8 bit on 2 on enable on Direct Thermal
2-2. Loading the Ribbon
Only the Thermal Transfer Mode needs ribbon. If you choose the Direct Thermal Mode, just install the direct thermal paper into your printer (see Chapter 2 Section 3). When choosing Thermal Transfer Mode, follow these steps to load the ribbon.
1. Power off and choose Thermal Transfer Mode (SW8 off).
2. Open the back cover by pressing the two locking tenons on the left and right sides (part 5). Lay down the back cover (see figure 2.2.1 step 2).
3. Open the front cover by pressing the two locking tenons on the left and right sides (part 4). Lay down the front cover (see figure 2.2.1 step 3).
Fig. 2.2.1
4. By pressing toward the cap-side, take out the ribbon supply spindle (part 21) and the rewind spindle (part 12). (see figure 2.2.2)
5. Install a new ribbon onto the supply spindle, and install a empty paper core onto the rewind spindle (see figure 2.2.3)
6. Put back the supply spindle and the rewind spindle.
7. Press the two printer locks (part 14) to loosen the printer head assembly.
8. Turn over the head assembly. Pass the front edge of the new ribbon through between the assembly and the strip sensor (part 16), then stick the front edge to the paper core of the rewind spindle (see figure 2.2.4).
9. To load the label roll (see Chapter 2, Section 3).
10. Put back the printer head assembly and fasten it by pressing down from the top of it (see figure 2.2.5).
11. Close the front cover and back cover.
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12. Power on. Press the feed button (part 7) to feed out labels.
Fig. 2.2.2
Ribbon Rewind Spindle
Ribbon Supply Spindle
Ribbon
empty paper core
Fig. 2.2.3
Fig. 2.2.4
Fig. 2.2.5
2-3. Loading Label Roll
A. Load a small label roll
1. Open the front cover and back cover.
2. Install a label roll onto the roll core (part 17).
3. Put back label roll into the core guide (see figure 2.3.1).
4. Press the printer locks (part 14) to loosen the printer head assembly.
5. Turn over the printer head assembly. Pass the front edge of the label roll through beneath the gap sensor.
6. Adjust the label guide to close to the roll's edge (see figure 2.3.2).
7. Put back the printer head assembly and fasten it by pressing down from the top of it.
8. Close the front cover and back cover.
9. Press the feed but ton (part 7) to feed out labels.
Fig. 2.3.1 Fig. 2.3.2
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We suggest that the minimum label height be more than 20 mm.
B. Load large label roll
1. Open the Front cover and back cover.
2. To load a label roll onto the roll core (part 17).
3. Remove the label roll stands (part 23). Vertically place the two stands along the left side and right side of the back cover (see Fig. 2.3.3).
4. Place the large-
size label roll on the stands (see Fig.
2.3.3).
5. Press the printer locks (part 14) to loosen the printer head assembly.
6. Turn over the assembly. Pass the front edge of the label roll through beneath the gap sensor (see figure
2.3.2).
7. Put back the printer head assembly and fasten it by pressing down from the top of it.
8. Close the front cover.
9. Press the feed button (part 7) to feed out labels.
Fig. 2.3.3
Note: DT (Direct Thermal) mode: using direct thermal paper TT (Thermal Transfer) mode: using thermal transfer paper
C. Fan-fold type media setting
1. Open the back cover.
2. Take out the two Big Label Roll Stands (part 23)
3. Insert the paper into the Fan-fold Media Entry (part
25) of the back cover.
4.
Push and release the printer locks (part 14) to open
the printer head.
5. Turn over the opened printer head assembly. Pass front edge of the labels under the gap sensor.
6. Adjust the label guide (part 26) to fit in the label's edge (see figure 2.3.2).
7. Put back the printer head assembly and fasten it.
8. Close the front cover and back cover (see figure
2.3.4).
9. Push feed button (part 7) to feed out label.
Fig. 2.3.4
D. The media setting for the Laying down printing
1. Open the front cover and back cover.
2. Hold the open end (the apron) of the Core Guide, lift it up about 5 mm then turn it round 180 degree and snap in the little hole.
3. Follow the above steps to adjust another Core Guide.
4. Press the printer locks (part 14) to open the printer head.
5. Turn over the opened printer head assembly. Pass front edge of the labels under the gap sensor.
6. Adjust the label guide (part 26) to fit in the label's edge (see figure 2.3.2).
7. Put back the printer head and fasten it.
8. Close the front cover and back cover.
LIFT UP AND TURN ROUND 180 DEG.
Fig. 2.3.5
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9. Push feed button (part 7) to feed out label.
10. Lay the printer downs with the front cover up, on the table and start it to print.
2-4. To Connect the Printer to an Interface
1. Be sure the power switch of the printer is off.
2. Plug the power adapter into the printer power jack.
3. Connect the printer to an interface (parallel or serial port).
4. Turn on the power switch, and the power LED is light red or green.
(Refer Chapter 2, Section 2 and 3, to load the ribbon and label roll.)
Meaning of Beep Sound
1. Beep 1 time: Power on and printer is ready
2. Beep 2 times: Check the label roll. Maybe the roll is not yet loaded or not in the correct
position, or there are no labels.
3. Beep 3 times: Check ribbon. May be the ribbon is not yet loaded or finished out, or the
setup is not correct.
4. Beep 4 times: Printer head assembly is unlocked.
2-5. Using the Stripper
Stripper (Peeler) helps you separate the printed label from the liner paper one at a time. Only when the separated label has been taken away, will another label be printed automatically.
1. Open the front cover and back cover.
2. Press the printer locks (part 14) to loosen the printer head assembly, and turn over the head assembly.
3. Check if the stripper arm is on “on” position. If not, press it down to “on” position.
4. Load the label roll with at least 4 inches of liner paper past the platen (see figure 2.5.1a).
5. Put back the printer head assembly and fasten it.
6. Insert the front edge of the 4-inch liner paper between the stripper bar (part 19) and the stripper roller (part 20).
7. Power on the printer, and press the paper feed button a few times until the front edge of the liner paper appears through the stripper roller (make sure again: the stripper arm is now turned down -- strip on).
8. If the liner paper does not appear at the right angle under the stripper roller, you should adjust the label roll to right position (Loosen the printer head assembly again and lift up the stripper arm, then you can adjust the label). Make sure the edge of the first label is under the gap sensor (see figure 2.5.1b).
9. Turn up the strip sensor (see figure 2.5.2a), and you are ready to start printing the labels (see figure 2.5.3). (Figure 2.5.2b show you how to turn down the strip sensor.)
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Fig. 2.5.1
To position the sensor:
Press the top area (3 – bar area) and lift from the bottom as shown in figure 2.5.2a.
Fig. 2.5.2a
Suggested way to put back the sensor: Press the bottom area (right below the 3 – bar).
Fig. 2.5.2b
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Fig. 2.5.3
Note:
Lift the strip arm to “off” position whenever you do not choose stripper.
Although the stripper function can support a label as short as 18 mm high, we suggest that the minimum label height be more than 20 mm.
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2-6. Self Test
The self-test function helps you check if the printer works well. To get in the self-test function; please follow the steps.
1. Hold down the feed button when powering on.
2. Release the feed button after the printer beeps 4 times.
3. Wait about 3 seconds, the printer will print the following cont ents.
EZ-4TT LABEL PRINTER
VERSION : Vx.xx
CODE 39 EAN 8 EAN 13
CODE 93 UPC E UPC A
I 2/5 CODABAR CODE 128
MAXI CODE PDF417
Check mode
To get in the check mode; please go after the following steps.
1. Hold down the feed button when powering on.
2. Release the feed button after the printer beeps 5 times.
3. The printer will print the following contents.
CHECK MODE BEGIN
Note: Disable the Check mode or Self-test, please power off the printer at least 2
seconds, than power on again.
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2-7. To Install Memory Card
There are three types of external memory card (Flash Card, SRAM Card and Font Card) for EZ-4TT. All the external memory cards have the same setting method. There is no difference between the left and right slots. You might insert any of the above external memory cards into either slot. Please follow the steps.
1. Power off the printer.
2. Open the front cover.
3. Put the tip of a screwdriver into the little groove which protects the Lids that cover the slots.
Lift the Lid off carefully with the screwdriver.
4. Please refer to the following diagram to insert the external memory card(s) into the slot(s).
(see figure 2.7.1) Regarding the 2 memory card slots in EZ-4TT, you only can use it under one of the following situations.
1. One SRAM card only.
2. One Flash memory card only.
3. One SRAM card & one Flash memory card at the same time.
Fig.2.7.1
Warning:
Power off the printer before installing the memory card.
It is prohibited to use either two SRAM cards or two Flash memory cards at the same time.
2-8. To Install the Cutter
We suggest that the minimum label height be more than 35 mm. If you need any help in installation and maintenance, please consult your supplier or dealer.
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3. Maintenance and Adjustments
3-1. Cleaning the Printer Head
1. Open the Front cover and back cover.
2. Press the printer lock (part 14) to loosen the printer head assembly.
3. Turn over the head assembly.
4. Use a soft cloth soaked with isopropyl alcohol to remove the stuck label and cleans the
surface.
5. Put back the printer head and fasten it.
3-2. Adjusting Gap Sensor Sensitive
Only trained personnel must make any adjustment of the gap sensor, and it is highly recommended that adjustment be made in a well-lit room.
1. Power on then open the Front cover and back cover.
2. Press the print er lock (part 14) to loosen the printer head assembly.
3. Turn over the head assembly.
4. Overlook the gap sensor (part 27). (see figure 3.2.1)
5. The Variable Resister (VR) can be adjusted by ways either counter-clockwise for higher
transmit power (higher sensitivity) or clockwise for lower transmit power (less sensitivity). Any small amount of adjustment of the Variable resister has to be verified by pressing the feed button at least 7 times.
Gap Sensor
Micro Switch
higher-sensitivity
less-sensitivity
VR
Fig. 3.2.1
a. When using the label roll
6. Remove the label from the liner. Load the liner paper under the sensor.
7. Press the micro switch and gently adjust the Variable Resistor. Right after the adjustment,
press the paper feed button at least 7 times (do not loosen the micro switch), until the LED light turns red.
8. Put the label roll (with labels on the liner) under the sensor and press the paper feed button.
If the LED light is green, your adjustment is done. If the LED light keeps red, power off and on, then repeat step 7 and gently adjust in reverse direction on Variable Res istor until the LED light turns green.
b. When using plain paper
6. Press the micro switch and load the plain paper under the sensor. Press feed button and
look at the paper feed LED, it may be red or green. If green, go straight to step 8; if red, go to step 7.
7. Adjust the Variable Resistor gently by clockwise for lower transmit power (do not loosen the
micro switch). Right after the adjustment, press the paper feed button at least 7 times, until the LED light turns green.
8. Remove the paper from the sensor (do not loosen the micro switch), and press the paper
feed button. When LED turns red, the adjustment is done. If it is still green,
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counter-clockwise for higher transmit power and power off and on, then repeat step 6.
3-3. Adjusting the Start Print Position
No matter whether the plain paper or label is used, setting the horizontal start print position is the same way. Please follow the steps.
1. Choose the expected distance “x” (from the left edge to
the start print position). In this case, we suppose the distance is 4 mm (see figure 3.3.1).
2. Loosen the printer head assembly.
3. Move the gap sensor and choose the distance of 4mm
(from the left margin line to the digit “0” at the ruler). (See figure 3.3.2).
4. Insert the label roll and move the label guide to close to
the roll's edge.
5. Put back and fasten the printer head assembly; then you
can try printing a label to test the gap sensor position.
X
start print position
paper feed
direction
Fig. 3.3.1
0
Gap Sensor
Label Guide
4mm
Left margin line
Fig. 3.3.2
3-4. Adjusting the Printer Head Pressure Screws
increase pressure
decrease pressure
When opening the front cover, you will see two screws right on the top of the printer head assembly. When different paper material or ribbon material is used, you may need to adjust the printer head pressure, by turning these two screws to decrease the pressure or vice versa. If the pressure between the right and left sides of printer is not balanced, please readjust these two screws.
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Appendix A. Troubleshooting
Problem Recommended Solution
LED does not light (power switch already turned on).
??Check Power connector.
Printing stops and LED light turns red.
??Software setting or programming problem. ??Try using correct papers or ribbon material. ??The ribbon or the labels roll empty. ??Label jam, remove the stuck labels. ??The Printer Head Assembly unlocked. ??Try adjusting the gap sensor to less sensitivity.
Printing no stops or skip label ??Try adjusting the gap sensor to higher sensitivity. Printer is working but nothing is printed on the labels.
??Check if the roll is loaded with labels facing up or if the
paper is correct type.
??Try choosing correct printer driver. ??Make sure to use the correct label roll and printing mode.
Label stuck. ??Remove the stuck labels and use soft cloth soaked with
alcohol to clean the adhesive glue.
Only part of the label is printed.
??Label or ribbon stuck on the printer head. ??Software problem. ??Margin setting incorrect. ??Printer head not fixed in proper position, re-adjust printer
head screws or clipper.
??Make sure the ribbon is not wrinkled. ??Adjust the printer head pressure screws (part 13) to
increase the pressure.
??Check if using correct power source.
Difficult to load label roll. ??Labels stuck in the printer. When printing out, some dots missing.
??Clean printer head with alcohol (If the label glue is stuck to
printer head, apply alcohol to printer head, and wipe with soft cloth softly).
??Replace printer head.
Printing position not correct. ??Check the gap sensor, it may be covered with dust.
??Contact your label supplier, make sure they use qualified
label liner material.
??Adjust the gap sensor VR if you are an experienced user. ??Check the label guide, it may not be in the proper position.
Label printing jumps to next label.
??Check the label height setting. ??Check the gap sensor, it may be covered with dust.
Label printing not very clear. ??Check the printer darkness setting. Paper is not properly cut. ??Check the cutter, it may be covered with paper dust in the
blade holder shaft. Label peeling not working correctly.
??Check the printer strip sensor, it may be covered with dust. ??Check label installation.
Printer not feeding when using narrow label.
??Decrease the pressure on the right hand side of the printer
head (see Chapter 3 Section 4) Garbage appears when printing length is over 8 inches.
??Check if SRAM CARD is installed.
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