Godex EZ-1105P series User Manual

EZ-1105P series

BARCODE PRINTER

USER MANUAL

User Manual : EZ-1105P series
Version : A
Issue Date : 2014/12
P/N : 920-015511-00

CONTENTS

1. Barcode Printer...............................................................................................1

1-1 Box Content..........................................................................................................................1

1-2 Getting To Know Your Printer.............................................................................................2

2. Printer Setup...................................................................................................4

2-1 Open The Printer Cover.......................................................................................................4

2-2 Open The Printing Mechanism ...........................................................................................5

2-3 Loading The Ribbon ............................................................................................................6

2-4 Loading The Label Roll........................................................................................................8

2-5 Loading The Label Roll (Label Dispenser Model)...........................................................10

2-6 Loading The Label Roll (Cutter Model)............................................................................13

2-7 Installing The Label Supply Hub Base On Internal Diameter ........................................14

2-8 Preparing For Tag Printing................................................................................................15

2-9 Connecting The Printer To The Host Computer ............................................................16

2-10 Installing The Driver.........................................................................................................17

3. Operation Panel............................................................................................20

3-1 LED Operation Panel ........................................................................................................20

3-2 Error Alerts .........................................................................................................................21

3-3 Label size calibration and Self Test Page........................................................................22

3-4 Operation Panel..................................................................................................................23

4. NetSetting for Ethernet ................................................................................24

4-1 Installing The NetSetting software...................................................................................24

4-2 The interface of NetSetting ..............................................................................................25

5. Maintenance And Adjustment.....................................................................32

5-1 Cleaning The Print Head....................................................................................................32

5.2 Adjusting The Print Head Pressure..................................................................................33

5-3 Adjusting The Print Line....................................................................................................33

5-4 Cleaning The Cutter (Cutter Model) ................................................................................34

5-5 Troubleshooting.................................................................................................................35

Appendix -EZ-1105P Series Printer Specifications..............Hata! Yer işareti tanımlanmamış.

EZ300 Series

Declaration

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at own
expense.

EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS

This equipment has been tested and passed with the requirements relating to electromagnetic compatibility
based on the standards EN 55022:2006/A1:2007 Class A, EN61000-3-2:2006, EN 61000-3-3:2008 and
EN55024:1998/A1:2001/A2:2003, IEC 61000-4-2:2008 series, The equipment also tested and passed in
accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits.

EZ100/EZ-1105P/EZ500 SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS

IEC 60950-1:2005(2nd Edition)+Am 1:2009, GB9254-2008 (Class A ) ; GB17625. 1-2003; GB4943.1-2011,
EN 55022:2006/A1:2007 Class A, EN61000-3-2:2006, EN 61000-3-3:2008 and
EN55024:1998/A1:2001/A2:2003, IEC 61000-4-2:2008 series, UL 60950-1, 1st Edition, 2007-10-31, CSA
C22.2 No. 60950-1-03, 1st Edition, 2006-07, CFR 47, Part 15

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.

EZ300 Series

SAFETY INSTRUCTIONS

Please read the following instructions carefully.

1. Keep the equipment away from humidity.

2. Before you connect the equipment to the power outlet, please check the voltage of the power
source.

3. Make sure the printer is off before plugging the power connector into the power jack.

4. It is recommended that you connect the printer to a surge protector to prevent possible transient
overvoltage damage.

5. Be careful not to get liquid on the equipment to avoid electrical shock.

6. For safety and warranty reasons, ONLY qualified service personnel should open the equipment.

7. Do not repair or adjust energized equipment under any circumstances.

CAUTION

 Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type

recommended by the manufacturer.

 Dispose of used batteries according to the manufacturer’s instructions.
 Only use with designated power supply adapter model.
 Changes or modifications not expressly approved by the party responsible for compliance could

void the user's authority to operate the equipment.

EZ100/EZ300/EZ500 Series

1

1. Barcode Printer

Empty Ribbon Core

CD ( with GoLabel software /
user manual )

1-1 Box Content

Please check that all of the following items are included with your printer.

Barcode Printer Ribbon Hubs ( set of 2 )

Power Adapter

AC Adapter Label Supply Hub

USB Cable Label Guide Plates ( set of 2 )

Ribbon Quick Guide

Label Stock

EZ300 Series

2

1-2 Getting To Know Your Printer

TOP COVER

LED INDICATOR

FEED BUTTON

FRONT COVER

COVER OPEN

BUTTONS

POWER SWITCH

FAN-FOLD LABEL INSERT

ETHERNET PORT

USB PORT

POWER JACK

Front View

Rear View

EZ300 Series

3

Open The Printer Cover

ADJUSTMENT SCREW ( LEFT )

Screw for adjusting the print head pressure

LABEL SUPPLY MODULE

- LABEL SUPPLY HUB

- LABEL GUIDE PLATES ( SET of 2 )

ADJUSTMENT SCREW ( RIGHT )

Screw for adjusting the print head pressure

RIBBON MODULE

- RIBBON FEED MECHANISM

- RIBBON HUB

- EMPTY RIBBON CORE

LABEL GUIDE ( LEFT )

ADJUSTMENT SCREW

Screw for adjusting
the print line

LABEL GUIDE ( RIGHT )

PLATEN

LABEL SENSOR

Movable

RIBBON SUPPLY HUB

PRINTING MECHANISM

RELEASE CATCH ( RIGHT )

RELEASE CATCH ( LEFT )

Open The Printing Mechanism

EZ300 Series

4

2. Printer Setup

COVER OPEN BUTTONS

Release buttons for opening the printer cover.

Pressing the button

Pressing the button

Lift the printer cover backward

2-1 Open The Printer Cover

 Pressing The Cover Open Buttons

Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the
printer housing and lift the cover.

EZ300 Series

5

2-2 Open The Printing Mechanism

Pressing

Pressing

Lift the printing mechanism

RELEASE CATCHES

 Pressing The Release Catches

Release and lift the printing mechanism.

EZ300 Series

6

2-3 Loading The Ribbon

NEW RIBBON

RIBBON HUB

Place on the hub

RIBBON SUPPLY HUB

EMPTY RIBBON CORE

RIBBON HUB

Place on the hub

RIBBON FEED MODULE

Wind the ribbon around the core 2~3 circles

 A New Ribbon Module Installation

Place the new ribbon on the hub which forms a ribbon supply hub.

Place the empty ribbon core on the hub which forms a ribbon rewind hub.

Stick the ribbon supply hub on the ribbon rewind hub and wind the rewind hub 2~3 circles.

EZ300 Series

7

 Install The Ribbon On The Printer

Insert into the printing mechanism

Place on the printing mechanism

RIBBON FEED MECHANISM

Wind to the back

Place the ribbon supply hub at the back of the printing mechanism

Pass the ribbon supply hub under the print head.
Insert the ribbon rewind hub on the ribbon feed mechanism.

Close the printing mechanism, making sure that it clicks into place.

EZ300 Series

8

2-4 Loading The Label Roll

LABEL STOCK

Place on the ribbon hub

Place on the printer

LABEL SUPPLY HUB

LABEL GUIDE PLATES

 A New Label Roll Module Installation

Place the label stock on the label supply hub, attach the guide plates to the label stock holder

 Install The Label Roll Module On The Printer

Now load the label stock into the printer

EZ300 Series

9

Release the printing mechanism and lift it.

Through the label guides

LABEL GUIDES

Close

Pass the labels through the label guides up to the tear-off plate.
Adjust the label guides to the label width.

Close the printing mechanism

EZ300 Series

10

2-5 Loading The Label Roll (Label Dispenser Model)

Through the label guides

LABEL GUIDES

THE PAPER FEED ROLLER
OF PRINTER

Tear a label

THE FIRST LABEL

Pass the paper through the guides.

Remove the first labels from the liner, so you can pull the liner through the guides.

EZ300 Series

11

Pass the label stock through the printer as shown in the illustration on the right

LABEL STOCK

THE PAPER FEED ROLLER OF PRINTER

THE PAPER FEED ROLLER OF LABEL
DISPENSER MODULE

LINER

LABEL

Close

Close the label dispenser and the print mechanism. The installation is completed now.

EZ300 Series

12

Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label

Press the FEED key

Remove the label

LABEL

LINER

PAPER SENSOR

dispenser.

! NOTICE

 A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m2 ± 6% are recommended.
 The label dispenser will take labels up to a max. width of 110 mm. Labels should be at least 25 mm high to

ensure correct functioning of the label dispenser.

 When using the label dispenser, set the stop position to 9 mm.
 There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label.

Please remove the last printed label and the printer will then continue to print next label.

EZ300 Series

13

2-6Loading The Label Roll (Cutter Model)

Through the cutter module

Through the label guides

Press the FEED key

LABEL GUIDES

Pass the labels through the guides.
Close the printing mechanism.

To finish, press the FEED button to set the label position.

! NOTICE

 Do not use to cut adhesive labels! Glue residue will be left on the cutter blade and impair its functioning.
 The cutter has a blade life of 400,000 cuts when using paper liner which is 0.2mm thick and 3 inches wide.

You can cut paper with a max. width of 116 mm.

 Labels should be at least 30 mm high to ensure correct functioning of the cutter.
 With the cutter installed, setting the stop position in GoLabel to 30, or the E value to 30 is recommended.
 If you use cutter, please do not use inside wound media while printing, otherwise the breakdown may occur.

EZ300 Series

14

2-7 Installing The Label Supply Hub Base On Internal Diameter

 1" Cores

Installing the label supply hub for 1" cores.

 1.5" Cores

Installing the label supply hub for 1.5" cores

 3" Cores

Installing the label supply hub for 3" cores.

EZ300 Series

15

2-8 Preparing For Tag Printing

SENSOR POSITION

In tag printing, the tag hole indicates the height of a label. During adjustment, the sensor must therefore be
positioned directly below the tag hole as shown in the illustration.

EZ300 Series

16

2-9 Connecting The Printer To The Host Computer

B1

USB PORT

B1

USB PORT

A1

POWER SLOT

A1

POWER JACK

A2

PLUG

A2

THE SOCKET OF THE WALL

B2

USB PORT

B2

USB PORT

 Please make sure that the printer is switched off.
 Connect the power cord to the AC adapter and connect the adapter to the printer.
 Connect the USB / parallel cable to the printer and host computer. (USB / parallel cable’s type

depends on the printer which you purchase.

 Switch on the printer. The LED indicator should now lights up.

EZ300 Series

17

2-10 Installing The Driver

Godex EZ520

STEP-01 Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull-Driver" folder on

the CD

STEP-02 Select the icon for the driver file and click it to start the installation.

STEP-03 Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure.
STEP-04 Select "Install printer drivers".

STEP-05 Specify your printer model.

EZ300 Series

18

STEP-06 Specify the port used to connect the printer to the host computer.

Godex EZ520

Godex EZ520

Godex EZ520

STEP-07 Enter a printer name and assign the appropriate rights.

STEP-08 Once the installation is complete, a summary of the printer settings is displayed.
STEP-09 Check whether the printer settings are correct and click "Finish" to start copying the driver files.
STEP-10 Wait until copying is complete, then finish the installation.

EZ300 Series

19

STEP-11 Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder.

Godex EZ520

Godex EZ520

EZ300 Series

20

3. Operation Panel

LED indicator

Status

Description

Green

Standby mode

The printer is ready for operation

Red /Orange

Error mode

The printer has detected an error.
(See Section 3-2. for Error alerts)

LED Operation Panel

FEED Button

LED Indicator

3-1 LED Operation Panel

 FEED Button

When you press the FEED button, the printer moves the label to the defined stop position. If you are using
continuous labels, pressing the FEED button will move label stock until you release the button again. If you are
using individual labels, pressing the FEED button will move only one label. If the label does not stop at the correct
position, please run the auto calibration (See Section 3-2. for the label size calibration function) on the label stock.

 LED Indicators

EZ300 Series

21

3-2 Error Alerts

● Red

● Orange

Flashing
Frequency

● Flashing

● Flashing
Slowly

● Light on

LED indicator

Beeps

STATUS

Description

Solution

2 x 2 beeps

Paper Error

No paper is detected.

Please execute Auto Sensing again.

Paper is finished.

Replace the paper or ribbon.

Printer feed problem.

Possible reasons: the print medium
has become trapped around the
rubber roll; the sensor cannot detect
a gap or black mark between the
labels; there is no paper. Please reset
the sensor.

2 x 3 beeps

Print Mode Error

No ribbon is installed and
the printer is set to
direct thermal printing
mode.

1. To work in thermal transfer mode,
load a ribbon.

2. Alternatively, select the direct
thermal printing mode.。

First 2 beeps,
than 3 beeps

Memory Error

The memory is full. The
printer prints the message
"File System full".

Delete unnecessary data from memory.

Unable to find file. The
printer prints the message
"File Name Not found".

Use the "~X4" command to print all
files. Then check whether the files
exist and whether the names are
correct.

A file of the same name
already exists. The printer
prints the message "
Filename is repeated”".

Change the name of the file and try
storing it again.

None

Print Head Error

High temperature at the
print head.

Wenn the printer is overheated, The
printer will stop printing automatically.
Once the print head has cooled down,
the printer switches to standby mode.
The LED indicator stops flashing.

2 x 4 beeps

Operation Error

The printing head is not
correctly closed.

Open the print mechanism and close
it again.

LED Indicator

LED Operation Panel

In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED
indicators and hear some beep signals. Please refer to below table for the error alerts.

Error Indicators

EZ300 Series

22

3-3 Label size calibration and Self Test Page

Model & Version

IP address of Ethernet port

Gateway setting

Netmask setting

Number of DRAM installed

Image buffer size

Number of forms

Number of graphics

Number of fonts

Number of Asian fonts

Number of Databases

Number of Scalable fonts

Free memory size

Speed, Density, Ref. Point, Print direction

Label width, Form length, Stop position

Cutter, Label Dispenser, Mode

Sensor Setting

Code Page

EZ320:GX.XXX

USB S/N:12345678

MAC Addr:xx-xx-xx-xx-xx-xx

DHCP Enable

IP xxx.xxx.xxx.xxx

Gateway xxx.xxx.xxx.xxx

Sub-Mask xxx.xxx.xxx.xxx

##################################

1 DRAM installed

Image buffer size:1500 KB

0000 FORM(S) IN MEMORY

0000 GRAPHIC(S) IN MEMORY

000 FONT(S) IN MEMORY

000 ASIAN FONT(S) IN MEMORY

000 DATABASE(S) IN MEMORY

000 TTF(S) IN MEMORY

4073 KB FREE MEMORY

^S4 ^H8 ^R000 ~R200

^W102 ^Q100,3 ^E18

Option:^D0 ^O0 ^AD

Reflective AD:1.96 2.84 2.49[0.88_23]

Code Page:850

Default state=Yes

MAC address of Ethernet port

USB ID setting

IP protocol setting

Printer is on factory default

The printer can automatically detect and store label height.
That means the host computer does not need to transmit the label height to the printer.
And the self-test function lets you check whether the printer is functioning normally.
Here is how you run the label size calibration and self test.

STEP-01 Check that the paper is loaded correctly.
STEP-02 Switch off the printer and press Feed button.
STEP-03 Switch the printer on again, keeping the FEED button pressed. When the LED starts to flash red, release

the FEED button. The printer will now measure the label stock and store the label height.

STEP-04 Once the printer has successfully measured the label stock, it will print a self-test label.

contents of a self-test printout are listed below.

EZ300 Series

23

3-4 Operation Panel

STEP 1, Let the printer enter Dump Mode

(For Desktop printer EZ-1105P series)

1. Power off the printer, press and hold the FEED key.

2. Power on the printer (while still holding the FEED key).

3. There are 3 serial short beeps first, then, 3 single beep.
Release FEED key when heard the 3rdbeep.

STEP 2. Make sure Printer ready for print a label
STEP 3. Send a label or commands which met problem to the printer
STEP 4. Printer will print out a label with letters and numbers, please

take a picture on them and send us by email.

To cancel (get out of) the Dump Mode, please press the FEED key, and then the printer will
automatically print “OUT OF DUMP MODE.” This indicates that the printer is back to the standby mode.

EZ300 Series

24

4. NetSetting for Ethernet

4-1 Installing The NetSetting software

The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port.
It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow
below steps.

Step-01 Insert the product CD in the CD/DVD drive of the host computer and open the "Ethernet" folder on the CD.
Step-02 Select the icon for the NetSetting installation file and click it to start the installation.

Step-03 Follow the instructions on the screen. The Setup Wizard guides you through the installation procedure
Step-04 Specify the “Installation Folder".

Step -05 Click ”Next” to start the installation.
Step -06 Once the installation is completed; you will see the NetSetting icon on your desktop.

EZ300 Series

25

4-2 The interface of NetSetting

Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the
basic information of connected printer and your PC.

Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network
environment. Once a connected Godex printer is detected, it will be listed on the start page.

There are six tabs on the top of interface which can configure different types of network settings. But for the data

EZ300 Series

26

security reason, you need correct password to enter the configuration pages.

! NOTICE

 The default password is “1111”, you can change the password later from the “IP Setting” tab.

IP Setting

The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the
printer. You can also set the printer’s IP address ether by DHCP or by Static IP.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

! NOTICE

 To fully benefit from the NetSetting software, you should be familiar with basic networking

principles. Please contact your network administrator for related network setting information

EZ300 Series

27

Alert Path Setting

NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert
messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol).
You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

EZ300 Series

28

Alert Message Setting

For the alert message notification function, you can decide which error cases need to be sent out to the operator.
Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

EZ300 Series

29

Printer Configuration

Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by
this setting page.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

EZ300 Series

30

User Command

“The “User Command” tab provides a communication interface for operator to control the printer. Input printer

commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer.
For some commands that will return response message, the message will be displayed in "Output Message" window.

You can press “Send Command” button to send printer commands via Ethernet port and control the printer remotely

EZ300 Series

31

Firmware Download

On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to
update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button.
The printer firmware then can be updated remotely.

In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer
configurations back to factory default.

EZ300 Series

32

5. Maintenance And Adjustment

PRINT HEAD

To clean the print head

5-1 Cleaning The Print Head

Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer
cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a
good print quality and a longer lifespan of the print head.

 Cleaning Steps

Here is how you clean the print head.

1. Switch off the printer.

2. Open the printer cover.

3. Release the printing mechanism and lift it.

4. Remove the ribbon.

5. To remove any label residue or other dirt from the print head (see blue arrow), please use a soft
lint-free cloth dipped in alcohol.

EZ300 Series

! NOTICE

 The print head should be cleaned once a week.
 Please make sure that there are no metal fragments or other hard particles on the soft cloth

used to clean the print head.

33

5.2 Adjusting The Print Head Pressure

Turn the adjustment screws

SCREW ( RIGHT )

Screw for adjusting the print head pressure
on right side

SCREW ( LEFT )

Screw for adjusting the print head
pressure on left side

1

2

Direction-A

Direction-B

Turn the adjustment wheel

ADJUSTMENT WHEEL

PRINT HEAD

When printing on special media (with varying material thickness), the print quality may suffer. You will then need to
adjust the print head pressure.

 Adjustment Steps

1. Open the printer cover.

2. Remove the ribbon.

3. Use a screw driver and slowly turn the adjustment screws for the print head to increase or reduce the print

head pressure. Do not screw it hard, otherwise the machine will be broken.

4. Turn the adjustment screws according to actual position which is unsuccessful printed. Turn towards +(Plus)
indicates : The pressure is increased；Turn towards –(Minus) indicates : The pressure is reduced.

5-3 Adjusting The Print Line

When the print line is incorrectly set, the print quality on one side of the medium may suffer.
In such a case, the print line must be adjusted so it is positioned parallel to the paper feed roller.

 Adjustment Methods

1. To move the print head in direction A as indicated by the blue arrow, turn the adjustment wheel
anticlockwise (see arrow 1).

2. To move the print head in direction B as indicated by the blue arrow, turn the adjustment wheel clockwise

(see arrow 2).

EZ300 Series

34

5-4 Cleaning The Cutter (Cutter Model)

SOCKET HEAD SCREW

While using the cutter, paper jams may occur. Please follow the below steps to clean the paper jam.
A socket head screw for adjusting the cutter is located on the bottom of cutter module, as shown in below illustration.

 Cleaning Steps

1. Switch off the printer.

2. Use a Philips screwdriver to turn the socket head screw and release the knife.

3. When you have cleared the paper jam, switch on the printer again. The cutter will automatically reset

! NOTICE

 Labels should be at least 30 mm high to ensure correct functioning of the cutter.

EZ300 Series

35

5-5 Troubleshooting

Problem

Solution

The printer is switched on but the display
does not light up.

♦ Check the power supply.。

One or both LEDs light up red and printing is
interrupted.

♦ Check the software settings (driver settings) or

command codes.

♦ Look for the error alert in the table in Section 3-3 Error

alerts .

♦ Check whether the cutter is functioning normally and

whether it is cutting at all. (Only if a cutter is installed.)

The label stock passes through the printer but
no image is printed.

♦ Please make sure that the label stock is loaded the right

way up and that it is suitable material.

♦ Please make sure that the ribbon is loaded correctly.

The label stock jams during printing.

♦ Clear the paper jam. Remove any label material left on

the thermal print head and clean the print head using a
soft lint-free cloth dipped in alcohol.

There is no printed image on part of the label
or the image is blurred.

♦ Check the thermal print head for dust or other dirt (label

material or ribbon residue).

♦ Check for errors in the application software.
♦ Check the ribbon for wrinkles.
♦ Check the power supply.
♦ Run a self test (Section 3-2 ) and check the test print

pattern to see whether the print head prints over the
entire width of the medium.

♦ Check the quality of the print medium.

The printed image is positioned incorrectly
or a label is missed out during printing.

♦ Run the Label size calibration function. (Section 3-2)
♦ Check the label height setting.
♦ Check whether there is paper or dust covering the

sensor.

♦ Check the paper guide settings.

The cutter does not cut off the labels in a
straight line.

♦ Check whether the label stock is positioned straight.

The cutter does not cut off the labels
completely.

♦ Check whether the label is more than 0.2 mm thick.

When using the cutter, the labels are not fed
through or cut off incorrectly.

♦ Check whether the cutter has been correctly installed.
♦ Check whether the paper guides are functioning

correctly.

The label dispenser is not functioning
normally.

♦ Check whether there is dust on the label dispenser.
♦ Check whether the label stock is positioned correctly.

! NOTICE

 If any problems occur that are not described here, please contact your dealer.

EZ300 Series

36

Appendix -EZ-1105P Series Printer Specifications

Model

EZ320

EZ330

Print Method

Thermal Transfer / Direct Thermal

Resolution

203 dpi (8 dots/mm)

300 dpi (12 dots/mm)

Print Speed

Up to 6 IPS (152 mm/s)**

4 IPS (102 mm/s)**

Print Width

4.25” (108 mm)

4.16” (105.7 mm)

Print Length

Min. 0.16” (4 mm)**, Max. 68” (1727 mm)

Min. 0.16” (4 mm)**, Max. 30” (762 mm)

Processor

32 Bit RISC CPU

Memory

8MB Flash (4MB for user storage); 16MB SDRAM

Sensor Type

Adjustable reflective sensor
2 fixed transmissive sensors, central aligned

Media

Types: Continuous form, gap labels, black mark sensing, and punched hole; label length set by auto sensing or
programming
Width: 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.**
Label roll diameter: Max. 5” (127 mm)
Core diameter: 1” (25.4 mm), 1.5” (38.1mm), 3” (76.2mm)

Ribbon

Types: Wax, wax/resin, resin
Length: 360’ (110 m)
Width: 1.18” Min - 4.33” (30 mm - 110 mm) Max
Ribbon roll diameter:1.57“ (40 mm)
Core diameter: 0.5” (12.7 mm)

Printer Language

EZPL, GEPL, GZPL auto switch

Software

Label design software: GoLabel (for EZPL only)
Driver: Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1
DLL/SDK: Win CE, .NET, Andriod, Windows Mobile, Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1

Resident Fonts

Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable

Download Fonts

Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable

Barcodes

1-D Bar codes:
Code 39, Code 93, EAN 8 /13 (add on 2 & 5), UPC A/E (add on 2 & 5), I 2 of 5 & I 2 of 5 with Shipping Bearer Bars,
Codabar, Code 128 (subset A, B, C), EAN 128, RPS 128, UCC 128, UCC/EAN-128 K-Mart, Random Weight,
Post NET, ITF 14, China Postal Code, HIBC, MSI, Plessey, Telepen, FIM, GS1 DataBar, German Post Code,
Planet 11 & 13 digit, Japanese Postnet, I 2 of 5 with human readable check digit, Standard 2 of 5, Industrial 2 of 5,
Logmars, Code 11, Code 49, Cadablock

2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code, Micro PDF417, Micro QR code and Aztec code

Code Pages

CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257
Unicode (UTF8, UTF16)

Graphics

Resident graphic file types are BMP and PCX, other graphic formats are downloadable from the software

Interfaces

USB Device (B-Type), Ethernet port (RJ-45)

Control Panel

One Tri-color LED: Power (Green, Orange and Red)
Function Key: FEED

Power

Auto Switching 100-240VAC, 50-60Hz.

Environment

Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)

Humidity

Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.

Agency Approvals

CE(EMC), FCC Class A, CB, CCC, UL, cUL

Dimension

Length: 11.2” (285 mm)
Height: 6.8” (171 mm)
Width: 8.9” (226 mm)

Weight

6 lbs (2.72Kg) ,excluding consumables

Options

External label roll holder for 10”(250 mm) O.D. label rolls
External label rewinder T10

* Specifications are subject to change without notice. All company and/or product names are trademarks and/or registered trademarks of their

respective owners.

** Minimum print height, maximum print speed and maximum media thickness specification compliance can be dependent on non-standard

material variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non-standard materials for minimum
print height, maximum print speed and maximum media thickness capability

EZ300 Series