Getac V110 User Manual

V110

USER MANUAL

Rugged Mobile Computing Solutions

June 2017

TRADEMARKS

All brand and product names are trademarks or registered trademarks of their respective companies.

NOTE

The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.

Table of Contents

Chapter 1 Getting Started.................................................................	1
Getting the Computer Running................................................	2
Unpacking ..............................................................................	2
Connecting to AC Power.......................................................	3
Opening and Closing the Cover............................................	4
Operating in Tablet Mode ....................................................	5
Turning On and Off the Computer ......................................	7
Taking a Look at the Computer................................................	8
Front Components.................................................................	8
Rear Components ..................................................................	9
Right-Side Components.......................................................	10
Left-Side Components .........................................................	11
Top-open Components........................................................	12
Bottom Components ...........................................................	14
Installing the Accessories.........................................................	16
Attaching the Carrying Strap..............................................	16
Using the Tether ..................................................................	17
Attaching the Handgrip Strap (Optional)..........................	18
Chapter 2 Operating Your Computer.............................................	19
Using the Internal Keyboard...................................................	20
Typewriter Keys ...................................................................	20
Cursor-Control Keys.............................................................	20
Numeric Keypad...................................................................	21
Function Keys.......................................................................	22
Fn Key ...................................................................................	22
Hot Keys ...............................................................................	22
Windows Keys......................................................................	23
Using the Touchpad.................................................................	24
Touch Gestures for Windows 10.........................................	25
Configuring the Touchpad..................................................	25
i

Navigating on the Screen........................................................	26
Using the Touchscreen ........................................................	26
Using the Dual Mode Display (Optional) ...........................	29
Using the Network Features....................................................	30
Using the LAN ......................................................................	30
Using the WLAN...................................................................	30
Using the BT Feature ...............................................................	32
Turning On/Off the BT Radio..............................................	32
Connecting to another BT Device.......................................	33
Using the WWAN Feature (Optional).....................................	34
Installing a SIM Card............................................................	34
Turning On/Off the WWAN Radio......................................	35
Setting up a WWAN Connection........................................	36
Using the Fingerprint Scanner (Optional) ..............................	38
Chapter 3 Managing Power ............................................................	40
AC Adapter...............................................................................	41
Battery Pack..............................................................................	42
Charging the Battery Pack ..................................................	42
Initializing the Battery Pack................................................	43
Checking the Battery Level .................................................	43
Battery Low Signals and Actions ........................................	44
Replacing the Battery Pack .................................................	44
Power-Saving Tips ....................................................................	47
Chapter 4 Expanding Your Computer............................................	48
Connecting an HDMI Display Monitor ...................................	49
Connecting a USB Device.........................................................	50
Connecting a Serial Device......................................................	51
Connecting an Audio Device...................................................	52
Using Smart Cards ....................................................................	53
Using ExpressCards...................................................................	54
Using the NFC/RFID Reader (Optional) ...................................	55
Replacing the Hard Disk Drive ................................................	56
System Memory Upgrade ........................................................	57
Chapter 5 Using BIOS Setup............................................................	59
When and How to Use.............................................................	60
Menu Descriptions ...................................................................	61
Information Menu ...............................................................	61
Main Menu...........................................................................	61
Advanced Menu...................................................................	62
Security Menu ......................................................................	63
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Boot Menu ...........................................................................	64
Exit Menu .............................................................................	64
Chapter 6 Using Getac Software ....................................................	65
OSD Control Panel ...................................................................	66
G-Manager ...............................................................................	67
Camera (Optional) ...................................................................	69
G-Camera (for Windows 10) ...............................................	69
Getac Camera (for Windows 7)...........................................	70
Chapter 7 Care and Maintenance...................................................	71
Protecting the Computer.........................................................	72
Using an Anti-Virus Strategy...............................................	72
Using the Cable Lock ...........................................................	72
Taking Care of the Computer .................................................	73
Location Guidelines .............................................................	73
General Guidelines ..............................................................	73
Cleaning Guidelines.............................................................	74
Battery Pack Guidelines.......................................................	74
Touchscreen Guidelines.......................................................	76
When Traveling........................................................................	77
Chapter 8 Troubleshooting.............................................................	78
Preliminary Checklist................................................................	79
Solving Common Problems......................................................	80
Battery Problems .................................................................	80
BT Problems..........................................................................	80
Display Problems..................................................................	81
Hardware Device Problems .................................................	81
Keyboard and Touchpad Problems ....................................	82
LAN Problems.......................................................................	82
Power Management Problems ...........................................	83
Sensor Problems (for Windows 10 Models Only) ..............	83
Software Problems ..............................................................	84
Sound Problems ...................................................................	84
Startup Problems .................................................................	85
WLAN Problems ...................................................................	85
Other Problems....................................................................	87
Resetting the Computer ..........................................................	88
System Recovery.......................................................................	89
System Restore, Recovery, or Reset (for Windows 10
Models).................................................................................	89
System Recovery (a Tool for Windows 7 Models)..............	89
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Using the Driver Disc (Optional) .............................................	91
Appendix A Specifications .................................................................	92
Appendix B Regulatory Information.................................................	94
On the Use of the System........................................................	95
Class B Regulations ..............................................................	95
ANSI Warning.......................................................................	96
Safety Notices.......................................................................	97
On the Use of the RF Device....................................................	99
USA and Canada Safety Requirements and Notices..........	99
European Union CE Marking and Compliance Notices...	101
User Notification of Take-back Service.................................	103
ENERGY STAR 6.1 ...................................................................	104
Battery Recycling....................................................................	106

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Chapter 1

Getting Started

Congratulations on purchasing this rugged computer.

This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.

1

Getting the Computer Running

Unpacking

After unpacking the shipping carton, you should find these standard items:

	V110 notebook computer
	AC adapter	 AC power cord

Battery pack x 2  Screen cleaning cloth

Carrying strap

	Stylus		Tether
	Document(s)		Driver disc (optional)

Inspect all the items. If any item is damage or missing, notify your dealer immediately.

2

Connecting to AC Power

CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer.

NOTE:

The battery pack is shipped to you in power saving mode that protects it from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the computer for the very first time.

When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3.

You must use AC power when starting up the computer for the very first time.

1.Plug the DC cord of the AC adapter to the power connector of the computer ().

2.Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet ().

3.Power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer.

3

Opening and Closing the Cover

To open the top cover:

1.Pull loose the cover latch () and release the clamp ().

2.Lift up the cover (). You can tilt the cover forward or backward for optimal viewing clarity.

To close the top cover:

1.Close the display.

2.Lift the cover latch and engage the clamp on the display. Then, push in the cover latch to click it into place.

CAUTION: Before engaging the clamp, make sure the two guide pins are correctly seated in place.

Correct: guide pin	Correct: guide pin
correctly seated	correctly seated
Wrong: guide	Wrong: guide
pin not seated	pin not seated

4

Operating in Tablet Mode

In addition to being used as a regular notebook computer (Laptop mode), your computer can also be operated in Tablet mode. In Tablet mode, you operate the computer with a stylus or digitizer pen, or a fingertip, instead of a keyboard or mouse.

1.Open the top cover so that it is almost perpendicular with the keyboard of the computer.

2.Turn the display counter-clockwise by 180o.

CAUTION: Do not rotate the display more than 180o, or attempt to rotate the display clockwise.

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3. Close the computer with the display facing up.

4.Lift the cover latch and engage the clamp on the display. Then, push in the cover latch to click it into place.

CAUTION: Before engaging the clamp, make sure the two guide pins are correctly seated in place.

Correct: guide pin	Correct: guide pin
correctly seated	correctly seated
Wrong: guide	Wrong: guide
pin not seated	pin not seated

6

Turning On and Off the Computer

Turning On

Press the power button ( ). The Windows operating system should start.

NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless the default settings have been changed). If the menu appears, simply select Continue.

Turning Off

When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode:

To...						Do this...
		Windows 10					Windows 7
Power off	Click				Power  Shut		Use the Windows Start menu in
(Shutdown)	down.						the lower left and follow the
							shutdown procedure.
Sleep	Use one of these methods:						Use one of these methods:
	 Press the power button.*						 Press the power button.*
	 Close the top cover.*						 Close the top cover.*
	 Press Fn + F12.*						 Press Fn + F12.*
	 Click					Power 	 Use the Windows Start
	Sleep.						menu to put the computer
							in Sleep mode.
Hibernate	By default, this option is not						Use the Windows Start menu to
	shown in the Start menu. If						put the computer in Hibernation
	you want to use the feature,						mode.
	set up accordingly in Windows
	settings.

* “Sleep” is the default result of the action. You can change what the action does through Windows settings.

7

Taking a Look at the Computer

NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual.

CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- , dust-, and fire-proof integrity. (Engage the locking mechanism if existing.)

Front Components

Ref	Component	Description	See Also
 Strap Holder		Two buckles hold the carrying strap.	P. 16
 Stereo		Sends out sound and voice from your
	Speaker	computer.
 Power Button		Turns the power on or off. (The default “off”	P. 7
		state is “Sleep mode.”)
	Up Button	Increases the sound volume.
		When Function Lock is on:
		Increases the LCD brightness.
	Down	Decreases the sound volume.
	Button	When Function Lock is on:
		Decreases the LCD brightness.
 Top Cover		Locks the top cover.	P. 4
	Latch
 Microphone		Receives sound and voice to record voice.

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	Ref	Component	Description	See Also
		P2 Button	For Windows 10:	P. 69
			Starts the G-Camera application.
			For Windows 7:
			Starts the Getac Camera program and serves
			as the shutter release button.
			When Function Lock is on:
			Enables or disables the touchscreen feature.
			Can be changed to another set of predefined
			functions using G-Manager.
		P1 Button	Switches on or off Function Lock (FL), which
			changes the P2, Up, and Down buttons to an
			alternative function. When FL is on, the
			icon appears on Windows taskbar.
			When pressed longer:	P. 88
			Serves as the Ctrl+Alt+Del keyboard keys.

Rear Components

To access a connector, open its protective cover by lifting up the tab of the cover. When closing the cover, push the tab downward until the cover clicks into place.

	Ref	Component		Description	See Also
		Power	Connects the AC adapter.		P. 3
		Connector
			9

	Ref	Component	Description	See Also
		HDMI Connector	Connects a HDMI monitor or TV set.	P. 49
		USB 3.0 Port	Connects a USB device, such as a flash disk,	P. 50
			printer, digital camera, joystick, and more.
		RJ-45 Connector	Connects the LAN cable.	P. 30
		Serial Port	Connects a serial device.	P. 51
		Kensington Lock	Locks the computer to a stationary object	P. 72
			for security.

Right-Side Components

To access a connector, open its protective cover by lifting up the tab of the cover. When closing the cover, push the tab downward until the cover clicks into place.

To access a device bay, slide the cover latch toward the unlocked position ( ) and then lift up the tab to release the cover. When closing the cover, push the tab downward until the cover clicks into place and then slide the latch toward the locked position ( ).

	Ref	Component	Description	See Also
		Battery Pack	Inside is the battery pack (Battery 2) that	P. 42
			supplies power to your computer when
			external power is not connected.

10

	Ref	Component	Description	See Also
		USB 2.0 Port	Connects a USB device, such as a flash disk,	P. 50
			printer, digital camera, joystick, and more.
		Combo Audio	Connects a set of headphones or external	P. 52
		Connector	speakers with amplifier
			Supports a headset microphone with 4-pole
			TRRS 3.5mm jack.
		Smart Card	Accepts a smart card for additional security	P. 53
		Slot	feature.
		ExpressCard	Accepts an ExpressCard for additional	P. 54
		Slot	functions.

Left-Side Components

To access a device bay, slide the cover latch toward the unlocked position ( ) and then lift up the tab to release the cover. When closing the cover, push the tab downward until the cover clicks into place and then slide the latch toward the locked position ( ).

	Ref	Component	Description	See Also
		Hard Disk Drive	Inside is the hard disk drive.	P. 55
		Battery Pack	Inside is the battery pack (Battery 1) that	P. 42
			supplies power to your computer when
			external power is not connected.

11

Top-open Components

	Ref	Component		Description	See Also
		RFID Antenna	Reads data from NFC/RFID tags.		P. 55
		(optional)
		Touchscreen	Displays and receives information for the		P. 26
			computer.
		Camera Lens	Allows you to use your computer’s camera		P. 69
		(optional)	function. When the camera lens is in use, the
			LED beside it lights up.
		Fingerprint	Serves as the fingerprint verification,		P. 38
		Scanner	preventing unauthorized access to your
		(optional)	computer.
			12

	Ref	Component	Description	See Also
		Light Sensor	Detects the surrounding lighting condition
			for automatic adjustment of the LCD
			brightness.
		Windows	For Windows 10:
		Logo Button	Opens or closes the Start menu.
			For Windows 7:	P. 66
			Opens or closes the OSD Control Panel.
		Indicators	Show the current status of the computer’s
			devices.
		Power	Lights green when the computer is turned	P. 7
			on.
			Blinks green when the computer is in Sleep
			mode.
		Battery	Lights amber when the battery is being	P. 42
		Charge	charged.
			Lights green when battery charging is
			completed.
			Blinks green to indicate the battery’s built-in
			high temperature protection mechanism is
			activated.
			CAUTION: Do not remove the battery during
			this period.
			Blinks red when the battery’s capacity is below	P. 44
			10%.
			Blinks amber when the battery charging is in
			an abnormal state. Replace the battery in
			case this happens.
		Hard Disk	Lights green when the computer is accessing
		Drive In-Use	the hard disk drive.
		Caps Lock	Lights green when Caps Lock is on.
		RF (Radio	Lights green when the RF radio of any RF
		Frequency)	feature (WLAN/BT/WWAN) is on.
		Keyboard	Serves as the data input device.	P. 20

13

	Ref	Component	Description	See Also
		Touchpad	Serves as the pointing device.	P. 24

Bottom Components

	Ref	Component	Description	See Also
		Camera Indicator	Lights up when the camera lens beside it is
		(optional)	in use.
		Flash (optional)	Provides extra light when taking pictures.
		Camera Lens	Allows you to use the camera function.	P. 69
		(optional)
		Memory Slots	Inside are the memory slots for expanding	P. 57
			the memory size of your computer.
		SIM Card Slot	Inside is the SIM card slot.	P. 34
		(optional)

14

	Ref	Component	Description	See Also
		Antenna Pass-	Connects to the docking station for using
		through	external WWAN/WLAN/GPS antenna.
		(optional)	WWAN
			WLAN
			GPS
		Docking	Inside is the docking connector for
		Connector	connecting an office dock or vehicle dock
			(purchased separately).

15

Installing the Accessories

Attaching the Carrying Strap

Insert one end of the strap into one strap holder () on your computer and feed it through the slider buckle (). Use the fastener () to fix the strap end in place. Secure the other end of the strap to the computer in the same way.

The strap provides a slot for storing the stylus ().

16

Using the Tether

A tether is available for attaching the stylus to your computer.

1.Insert one of the tether’s loop ends through the hole of the stylus (as indicated by  below). Then, insert the other end through the first loop (as indicated by  below) and pull it tight.

2.Insert the other loop end to the strap holder on computer (as indicated by  below). Then, insert the stylus end through the loop (as indicated by  below) and pull it tight.

17

Attaching the Handgrip Strap (Optional)

1.Insert a hook to each of the computer’s four bottom corners. Secure each hook with a screw.

2.Attach the four loops of the handgrip strap to the four hooks. Make sure the loops are securely hooked.

When you need to operate and hold your computer at the same time, insert your hand through the strap for a firm grip.

18

Chapter 2

Operating Your

Computer

This chapter provides information about the use of the computer.

If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

CAUTION:

Do not expose your skin to the computer when operating it in a very hot or cold environment.

The computer can get uncomfortably warm when you use it in high temperatures. As a safety precaution in such a circumstance, do not place the computer on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn.

19

Using the Internal Keyboard

Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions.

The standard functions of the keyboard can be further divided into four major categories:

Typewriter keys

Cursor-control keys

Numeric keys

Function keys

Typewriter Keys

Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.

The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other keys for program-specific functions. The Escape (Esc) key is usually used for stopping a process. Examples are exiting a program and canceling a command. The function depends on the program you are using.

Cursor-Control Keys

Cursor-control keys are generally used for moving and editing purposes.

NOTE: The word “cursor” refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear. It can take the form of a vertical or horizontal line, a block, or one of many other shapes.

20

Numeric Keypad

A 15-key numeric keypad is embedded in the typewriter keys as shown next:

Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals.

NOTE:

When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off.

Some software may not be able to use the numeric keypad on the computer. If so, use the numeric keypad on an external keyboard instead.

The Num Lock key can be disabled. (See “Main Menu” in Chapter 5.)

21

Function Keys

On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs.

Fn Key

The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. To perform a desired function, first press and hold Fn, then press the other key.

Hot Keys

Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer. Most hot keys operate in a cyclic way. Each time a hot key combination is pressed, it shifts the corresponding function to the other or next choice.

You can easily identify the hot keys with the icons imprinted on the keytop. The hot keys are described next.

Key	Description
	Switches the keyboard backlight on and off (option).
	Switches the RF (radio frequency) radio on and off.
	When off, all wireless modules (such as WLAN, BT, and
	WWAN) cannot be used. When on, individual settings of
	the module work.
	Decreases the sound volume.
	Increases the sound volume.

22

Key					Description
	Switches the display output to the next choice if an external
	display is connected. Choices are:
				LCD only
				LCD + External display (Duplicate)
				LCD + External display (Extend)
				External display only
	The hot keys are equivalent to					Windows logo key + P.
	Decreases the LCD brightness.
	Increases the LCD brightness.
	Switches the touchscreen on or off.
	Switches the touchpad off or on.
	Switches the system sound output off (mute) or on.
	Switches the display on or off.
	Serves as the sleep button that you can define with
	Windows’ Power Options.

Windows Keys

The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key.

The Windows Logo key opens the Start menu and performs softwarespecific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click.

23

Using the Touchpad

CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface.

NOTE:

Press Fn+F9 to toggle the touchpad on or off.

For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.

The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons.

The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad.

Here are some common terms that you should know when using the touchpad:

24