Getac V100X Owner's Manual

V100
USERS MANUAL
Rugged Mobile Computing Solutions
June 2011
TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies.
NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at
www.getac.com.
ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations.
Please reference ENERGY STAR® related information from
www.energystar.gov.
As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
An ENERGY STAR® qualified computer uses 70 % less electricity than computers without enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned the
ENERGY STAR®, the change will keep over 289 billion pounds of greenhouse gases out of the air.
If left inactive, ENERGY STAR
mode and may use 15 watts or less. New chip technologies make power management features more reliable, dependable, and user-friendly than even just a few years ago.
®
qualified computers enter a low-power
Spending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR
®
enabled office equipment may
realize additional savings on air conditioning and maintenance.
Over its lifetime, ENERGY STAR
®
qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors can
result in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution. By using less energy, these products help lower consumers’ utility bills, and prevent greenhouse gas emissions.

Table of Contents

Chapter 1 Getting Started ............................................................. 1-1
Getting the Computer Running ............................................. 1-2
Unpacking ........................................................................... 1-2
Connecting to AC Power .................................................... 1-3
Opening and Closing the Cover ........................................ 1-4
Operating in Tablet Mode ................................................. 1-6
Turning On and Off the Computer ................................... 1-8
Attaching the Handgrip Strap ........................................... 1-9
Attaching the Shoulder Strap .......................................... 1-10
Taking a Look at the Computer ........................................... 1-11
Front Components ............................................................ 1-11
Rear Components ............................................................. 1-13
Right-Side Components .................................................... 1-14
Left-Side Components ...................................................... 1-14
Bottom Components ........................................................ 1-16
Top-open Components ..................................................... 1-17
Chapter 2 Operating Your Computer ............................................ 2-1
Starting and Stopping the Computer .................................... 2-2
Starting the Computer ....................................................... 2-2
Stopping the Computer ..................................................... 2-2
Using the Internal Keyboard .................................................. 2-4
Typewriter Keys .................................................................. 2-4
Cursor-Control Keys ............................................................ 2-4
Numeric Keypad ................................................................. 2-5
Function Keys ...................................................................... 2-6
Fn Key .................................................................................. 2-6
Hot Keys .............................................................................. 2-6
Using the Software Keyboard ................................................ 2-8
Using the Touchpad ................................................................ 2-9
Configuring the Touchpad ............................................... 2-11
Navigating on the Screen ..................................................... 2-12
Using the Touchscreen ..................................................... 2-12
Using Multi-touch Gestures (Windows 7 Only) .............. 2-13
Using the Dual Mode Display (Optional) ........................ 2-16
Using the Hard Disk Drive .................................................... 2-19
Using OSD Control Panel ...................................................... 2-20
Using the Fingerprint Scanner (Optional) ........................... 2-21
Using the Video Features ..................................................... 2-23
Configuring the Display Modes ....................................... 2-24
Using Landscape or Portrait View ................................... 2-24
Using the Audio Features ..................................................... 2-26
Connecting Audio Devices ............................................... 2-27
Using G-Camera Lite ............................................................. 2-28
Using the Communication Features ...................................... 2-29
Using the Modem ............................................................. 2-29
Using the LAN ................................................................... 2-30
Using the Wireless LAN .................................................... 2-31
Using the Bluetooth Feature (Optional) ......................... 2-33
Using the GPS ........................................................................ 2-36
Chapter 3 Managing Power ........................................................... 3-1
AC Adapter .............................................................................. 3-2
Battery Pack ............................................................................. 3-3
Charging the Battery Pack ................................................. 3-3
Checking the Battery Level ................................................ 3-4
Replacing the Battery Pack ................................................ 3-5
Battery Low Signals and Actions ....................................... 3-7
Power Management ............................................................... 3-8
Hibernation ......................................................................... 3-9
Power-Saving Tips ................................................................. 3-10
Chapter 4 Expanding Your Computer ........................................... 4-1
Connecting an External Monitor (Optional) ......................... 4-2
Connecting a Serial Device ..................................................... 4-3
Connecting a USB Device ....................................................... 4-4
Connecting an eSATA Device ................................................. 4-5
Using Smart Cards (Optional) ................................................. 4-6
Inserting and Removing a Smart Card .............................. 4-6
Using PC Cards ......................................................................... 4-8
Inserting and Removing a PC Card .................................... 4-8
Using ExpressCards (Optional) ............................................. 4-10
ExpressCard Type .............................................................. 4-10
Inserting and Removing an ExpressCard ......................... 4-11
Using the Card Reader .......................................................... 4-12
Using the Port Replicator (Optional) ................................... 4-14
System Memory Upgrade ..................................................... 4-16
Chapter 5 Using BIOS Setup and System Recovery ...................... 5-1
BIOS Setup ............................................................................... 5-2
When to Use........................................................................ 5-2
How to Use .......................................................................... 5-2
Main Menu .......................................................................... 5-5
Advanced Menu .................................................................. 5-6
Security Menu ..................................................................... 5-7
Boot Menu .......................................................................... 5-9
Exit Menu .......................................................................... 5-10
System Recovery .................................................................... 5-11
Chapter 6 Installing Software Drivers and Utilities .................... 6-1
How to Use the Driver Disc .................................................... 6-2
Installation for Windows XP .................................................. 6-3
Drivers on the First Page .................................................... 6-3
Drivers on the Second Page ............................................... 6-4
Drivers on the Third Page .................................................. 6-5
Installation for Windows Vista ............................................... 6-8
Drivers on the First Page .................................................... 6-8
Drivers on the Second Page ............................................... 6-9
Drivers on the Third Page ................................................ 6-10
Installation for Windows 7 ................................................... 6-12
Drivers on the First Page .................................................. 6-12
Drivers on the Second Page ............................................. 6-13
Drivers on the Third Page ................................................ 6-14
Chapter 7 Using Getac Software ................................................... 7-1
Using G-Manager .................................................................... 7-2
Using Button Manager ........................................................... 7-4
Using Getac Camera (Optional) ............................................. 7-6
Taking Pictures .................................................................... 7-9
Viewing Images................................................................. 7-11
Viewing Image Properties ................................................ 7-14
Adding Notes to an Image ............................................... 7-15
Camera Settings ................................................................ 7-16
Using Getac Barcode Reader (Optionl) ............................... 7-20
Reading Barcodes ............................................................. 7-20
Toolbar .............................................................................. 7-23
Floating Button and Shortcut Menu ............................... 7-24
Barcode Reader Settings .................................................. 7-25
Chapter 8 Caring for the Computer .............................................. 8-1
Protecting the Computer ....................................................... 8-2
Using an Anti-Virus Strategy ............................................. 8-2
Using Security Center (for Windows Vista) or Action
Center (for Windows 7) ...................................................... 8-2
Using the Cable Lock .......................................................... 8-3
Taking Care of the Computer ................................................ 8-4
Location Guidelines ............................................................ 8-4
General Guidelines ............................................................. 8-4
Cleaning Guidelines ............................................................ 8-5
Battery Pack Guidelines ...................................................... 8-5
Touchscreen Guidelines ...................................................... 8-6
When Traveling ....................................................................... 8-8
Chapter 9 Troubleshooting ............................................................ 9-1
Preliminary Checklist ............................................................... 9-2
Solving Common Problems .................................................... 9-3
Battery Problems ................................................................ 9-3
Bluetooth Problems ............................................................ 9-3
Display Problems ................................................................. 9-4
Hardware Device Problems ................................................ 9-5
Hard Disk Drive Problems ................................................... 9-5
Keyboard, Mouse, and Touchpad Problems ..................... 9-6
LAN Problems ...................................................................... 9-6
Modem Problems ................................................................ 9-6
PC Card Problems ................................................................ 9-7
Power Management Problems .......................................... 9-7
Software Problems ............................................................. 9-8
Sound Problems .................................................................. 9-8
Startup Problems ................................................................ 9-9
WLAN Problems .................................................................. 9-9
Other Problems ................................................................. 9-11
Resetting the Computer ....................................................... 9-12
Appendix A Specifications ............................................................... A-1
Appendix B Regulatory Information .............................................. B-1
On the Use of the System ....................................................... B-2
Class B Regulations ............................................................. B-2
UL1604 Installation Instructions ........................................ B-3
Safety Notices ..................................................................... B-4
On the Use of the RF Device .................................................. B-7
USA and Canada Safety Requirements and Notices ........ B-7
European Union CE Marking and Compliance Notices .. B-10

Chapter 1

Getting Started

Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.

Getting the Computer Running

This section guides you through the procedures for getting the computer ready for operation.

Unpacking

After unpacking the shipping carton, you should find these standard items:
Notebook computer
Accessories:
AC adapter AC power cord Shoulder strap Handgrip strap Driver disc Stylus (option) Digitizer pen and size AAAA battery (option)
Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Keep the shipping carton and packing materials in case you need to ship or store the computer in the future.

Connecting to AC Power

The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time.
1. Make sure that the computer is turned off.
2. Plug the DC cord of the AC adapter to the power connector of the
computer ().
3. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
4. When the AC adapter is connected, power is being supplied from the
electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer.
Latch A Latch B

Opening and Closing the Cover

Open the top cover by pulling up on latch A and releasing latch B () and lifting up the cover (). You can tilt the cover forward or backward for optimal viewing clarity.
Close the top cover by closing the display (). Then position latch B on the display side and bring latch A down () to fix the display in place.
Latch A
Latch B

Operating in Tablet Mode

In addition to being used as a regular notebook computer (Laptop mode), your computer can also be operated in Tablet mode. In Tablet mode, you operate the computer with a stylus or digitizer pen, or a fingertip, instead of a keyboard or mouse.
1. Open the top cover so that it is almost perpendicular with the keyboard
of the computer.
2. Turn the display counter-clockwise by 165
o
.
1. Close the computer with the display facing up (). Then pull up on the
latch A.
Latch A Latch B
2. Position the latch B on the display side, then bring latch A down () to
fix the display in place.
In Tablet mode, the computer can be operated while holding it as shown. A handgrip strap is supplied to help you hold the computer. (See Attaching the Handgrip Strap in this chapter for installation instructions.)
To return to Laptop mode, perform the steps for changing the computer into Tablet mode in reverse order.

Turning On and Off the Computer

Turning On
1. Make sure that the computer is connected to AC power.
2. Press the power button (
3. Each time the computer is turned on, it performs a Power-On Self Test
(POST), and the operating system such as Windows should start.
).
Turning Off
To turn off the computer power, use the “Shut Down” command of your
operating system.

Attaching the Handgrip Strap

To use the handgrip strap, attach its four loops to the four bottom hooks on your computer. Make sure the loops are securely hooked.
When you need to operate and hold your computer at the same time, insert your hand through the strap for a firm grip.

Attaching the Shoulder Strap

To use the shoulder strap, secure the snap hooks to the two buckles on your computer. (Select models have four buckles for different positioning of the strap.)
Ref
Component
Description
Strap Holder
Two buckles hold the shoulder strap. Four bottom hooks hold the handgrip strap.
OSD Control Button
Toggles the OSD (On Screen Display) control panel ON and OFF.
P1
Can be re-defined using the Button Manager utility. (See Using Button Manager in Chapter 7 for information.)
Sunlight­readable
Button
Toggles the sunlight-readable function ON and OFF.
IMPORTANT: To prevent burns to your fingers if using the computer (especially in Tablet Mode) with sunlight-readable mode turned on, do wear gloves when touching the top portion of the LCD display as it may be hot to the touch.
P2
Can be re-defined using the Button Manager utility. (See Using Button Manager in Chapter 7 for information.)

Taking a Look at the Computer

Front Components

Ref
Component
Description
RF Button
Toggles the wireless LAN /Bluetooth/3G radio frequency ON and OFF.
P3
Can be re-defined using the Button Manager utility. (See Using Button Manager in Chapter 7 for information.)
Reset Button
Serves as the Ctrl+Alt+Del keyboard keys.
P4
Can be re-defined using the Button Manager utility. (See Using Button Manager in Chapter 7 for information.)
Software Keyboard Button
Shows or hides the software keyboard on your LCD display.
P5
Can be re-defined using the Button Manager utility. (See Using Button Manager in Chapter 7 for information.)
Top Cover Latch
Locks the top cover.
Power Button
Turns the computer power ON and OFF.
Speaker
Sends out sound and voice from your computer.
Ref
Component
Description
Strap Holder
Two buckles (option) hold the shoulder strap. Four bottom hooks hold the handgrip strap.
Audio Output Connector
Connects a set of headphones, external speakers with amplifier, or an audio recording device.
Microphone Connector
Connects an external microphone.
Kensington Lock
Locks the computer to a stationary object for security.
VGA Connector
Connects an external display monitor. NOTE: Depending on your model, this port could be
a serial connector.
Serial Connector
Connects a serial mouse or serial communication device.

Rear Components

Ref
Component
Description
Battery Pack Compartment
Inside is the battery pack that supplies power to your computer when external power is not connected.
Hard Disk Drive Compartment
Inside is the hard disk drive.
Ref
Component
Description
Power Connector
Connects the AC adapter.
USB Port
Connects a USB device, such as a flash disk, printer, digital camera, joystick, and more.

Right-Side Components

Left-Side Components

Ref
Component
Description
eSATA/USB Combo Port
Connects an eSATA device such as an external hard drive or optical drive.
Can also function as a USB port.
RJ-11 Connector
Connects the telephone line.
RJ-45 Connector
Connects the LAN cable.
ExpressCard Slot
(upper)
Accepts an ExpressCard for additional functions (option).
PCMCIA Slot
(lower)
Accepts a PC card for additional functions. or
PCMCIA Slot
(upper)
Accepts a PC card for additional functions.
Smart Card Reader (lower)
Accepts a smart card for additional security feature (option).
Card Reader
Accepts a SD (Secure Digital) card for removable storage media.
Ref
Component
Description
Expansion Bus Connector
Inside is the expansion bus connector for using the Port Replicator option.
Memory Slots
Inside are the memory slots for expanding the memory size of your computer.

Bottom Components

Ref
Component
Description
Webcam Lens
(option)
Allows you to use your computers camera function.
GPS Antenna
(option)
Inside is the antenna for receiving GPS signals.
WLAN Antenna
Inside is the antenna for wireless LAN (local area network) transmission.
WWAN 3G Antenna (option)
Inside is the antenna for optional wireless WAN (wide area network) 3G transmission.
LCD Screen
Displays the output of the computer.

Top-open Components

Ref
Component
Description
Light Sensor
Detects the surrounding lighting condition for automatic adjustment of the LCD brightness and optional keyboard backlight.
Fingerprint Scanner (option)
Uses fingerprint verification to protect your computer against unauthorized access.
Keyboard
Serves as the data input device.
Touchpad
Serves as the pointing device.
Indicators
Show the current status of the computer’s devices.
AC Power
Lights green when the computer is turned on and using AC power.
Battery
Charge
Lights green when the battery is fully charged.
Lights yellow when the battery is being charged.
Blinks yellow when the batterys capacity is below 10%.
Blinks green and yellow by turns when battery’s temperature is too high (over 60oC).
Hard Disk
Drive In-Use
Lights green when the computer is accessing the hard disk drive.
Lights red when the optional hard disk drive heater is on for low temperature operation.
RF
Lights when the wireless LAN/Bluetooth/3G radio frequency is on.
Num Lock
Lights when Num Lock is on.
Caps Lock
Lights when Caps Lock is on.
11
Stylus/Digitizer Pen
Serves as the input device by tapping on the screen to make selections and enter information.
12
Bluetooth Antenna (option)
Inside is the antenna for optional Bluetooth feature transmission.
Chapter 2

Operating Your Computer

This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.
To stop in this
mode...
Do this...
To start up or resume again
Off
Follow the shutdown procedure of your operating system. This can prevent loss of unsaved data or damage to your software programs.
If the system is locked up because of hardware or software problems, press the power button to turn off the computer.
Press the power button.

Starting and Stopping the Computer

There are a number of ways to start and stop the computer.

Starting the Computer

You always start the computer using the power button.
A computer starts up with an operating system (OS) existing on the storage device such as the hard disk. The computer will automatically load the OS after you turn it on. This process is called booting.

Stopping the Computer

When you finish a working session, you can stop the computer by turning off the power or leaving the computer in Standby/Sleep or Hibernation mode:
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