B360
USER MANUAL
Rugged Mobile Computing Solutions
March 2020
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com
.
Table of Contents
Chapter 1
Chapter 2 Operating Your Computer ............................................. 15
Getting Started ................................................................. 1
Getting the Computer Running ................................................ 2
Unpacking .............................................................................. 2
Connecting to AC Power ....................................................... 3
Turning On and Off the Computer ...................................... 4
Taking a Look at the Computer ................................................ 6
Front Components ................................................................. 6
Rear Components .................................................................. 7
Right-Side Components ......................................................... 8
Left-Side Components ......................................................... 10
Top-open Components ........................................................ 11
Bottom Components ........................................................... 14
Using the Keyboard ................................................................. 16
Typewriter Keys ................................................................... 16
Cursor-Control Keys ............................................................. 16
Numeric Keypad................................................................... 17
Function Keys ....................................................................... 18
Fn Key ................................................................................... 18
Hot Keys ............................................................................... 18
Windows Keys ...................................................................... 20
Using the Touchpad ................................................................. 21
Touch Gestures for Windows 10 ......................................... 22
Configuring the Touchpad .................................................. 22
Using the Touchscreen (Optional) .......................................... 23
Using Multi-touch Gestures ................................................ 24
Using the Tether (Optional) ................................................ 26
Using Network and Wireless Connections ............................. 27
Using the LAN ...................................................................... 27
Using the WLAN................................................................... 27
i
Using the Bluetooth Feature .............................................. 28
Using the WWAN Feature (Optional) ................................ 29
Using the Optical Disc Drive (Select Models Only) .................. 31
Inserting and Removing a Disc ........................................... 32
Using the Fingerprint Scanner (Optional) .............................. 33
Enrolling a Fingerprint ........................................................ 33
Fingerprint Login ................................................................. 34
Using the RFID Reader (Optional) ........................................... 35
Using the Barcode Scanner (Optional) ................................... 36
Chapter 3 Managing Power ............................................................ 37
AC Adapter ............................................................................... 38
Battery Pack .............................................................................. 39
Charging the Battery Pack .................................................. 39
Initializing the Battery Pack ................................................ 40
Checking the Battery Level ................................................. 40
Battery Low Signals and Actions ........................................ 41
Replacing the Battery Pack ................................................. 42
Power-Saving Tips .................................................................... 44
Chapter 4 Expanding Your Computer ............................................ 45
Connecting Peripheral Devices ............................................... 46
Connecting a USB Device .................................................... 46
Connecting a Device for USB Charging .............................. 47
Connecting a Monitor ......................................................... 48
Connecting a Serial Device .................................................. 49
Connecting an Audio Device .............................................. 50
Using Storage and Expansion Cards ....................................... 51
Using Storage Cards ............................................................ 51
Using Smart Cards ................................................................ 52
Using ExpressCards (Select Models Only) ........................... 53
Using PC Cards (Select Models Only) .................................. 54
Expanding or Replacing ........................................................... 55
Installing the SSD ................................................................. 55
Chapter 5 Using BIOS Setup ............................................................ 56
When and How to Use ............................................................. 57
Menu Descriptions ................................................................... 58
Information Menu ............................................................... 58
Main Menu ........................................................................... 58
Advanced Menu ................................................................... 59
Security Menu ...................................................................... 61
Boot Menu ........................................................................... 62
ii
Exit Menu ............................................................................. 62
Chapter 6 Using Getac Software .................................................... 64
G-Manager ............................................................................... 65
Chapter 7 Care and Maintenance ................................................... 66
Protecting the Computer ......................................................... 67
Using an Anti-Virus Strategy ............................................... 67
Using the Cable Lock ........................................................... 67
Taking Care of the Computer ................................................. 68
Location Guidelines ............................................................. 68
General Guidelines .............................................................. 68
Cleaning Guidelines ............................................................. 69
Battery Pack Guidelines ....................................................... 69
Touchscreen Guidelines ....................................................... 71
When Traveling ........................................................................ 72
Chapter 8 Troubleshooting ............................................................. 73
Preliminary Checklist ................................................................ 74
Solving Common Problems ...................................................... 75
Battery Problems ................................................................. 75
Bluetooth Problems ............................................................. 75
Display Problems .................................................................. 76
DVD Drive Problems ............................................................ 76
Fingerprint Scanner Problems ............................................. 77
Hardware Device Problems ................................................. 77
Keyboard and Touchpad Problems .................................... 78
LAN Problems ....................................................................... 78
Power Management Problems ........................................... 78
Software Problems .............................................................. 79
Sound Problems ................................................................... 79
Startup Problems ................................................................. 80
WLAN Problems ................................................................... 80
Other Problems .................................................................... 81
Resetting the Computer .......................................................... 83
System Recovery ....................................................................... 84
Using Windows RE ............................................................... 84
Using Recovery Partition ..................................................... 85
Using the Driver Disc (Optional) ............................................. 86
Appendix A Specifications ................................................................. 87
Appendix B Regulatory Information ................................................. 89
On the Use of the System ........................................................ 90
iii
Class B Regulations .............................................................. 90
ANSI Warning ....................................................................... 91
Safety Notices ....................................................................... 92
On the Use of the RF Device.................................................... 96
USA and Canada Safety Requirements and Notices .......... 96
European Union CE Marking and Compliance Notices ...... 97
User Notification of Take-back Service ................................. 100
ENERGY STAR ......................................................................... 101
Battery Recycling .................................................................... 103
California Proposition 65 ....................................................... 104
About Battery and External Enclosure Replacement .......... 105
Battery ................................................................................ 105
External Enclosure ............................................................. 105
iv
Chapter 1
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.
1
Getting the Computer Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
B360 notebook computer
AC adapter
Battery pack x 2
Document(s) Driver disc*
* Optional
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.
AC power cord
Stylus*
Tether*
2
Connecting to AC Power
CAUTION: Use only the AC adapter included with your computer. Using other
AC adapters may damage the computer.
NOTE:
The battery pack is shipped to you in power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for use
when you install the battery pack and connect AC power to the computer for
the very first time.
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the computer for the very first
time.
1. Plug the DC cord of the AC adapter to the power connector of the
computer (
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet (
).
).
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your computer. Now, you are ready to turn on the computer.
3
Turning On and Off the Computer
Turning On
1. Open the top cover by pushing the cover latch () and lifting up the
cover (
viewing clarity.
). You can tilt the cover forward or backward for optimal
2. Press the power button ( ). The Windows operating system should
start.
4
Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
To... Do this...
Power off
(Shutdown)
Sleep Use one of these methods:
Click Power Shut down.
Press the power button.*
Close the top cover.*
Press Fn + F12.*
Click Power Sleep.
Hibernate
By default, this option is not shown in the Start menu. If
you want to use the feature, set up accordingly in Windows
settings.
* “Sleep” is the default result of the action. You can change what the
action does through Windows settings.
5
Taking a Look at the Computer
NOTE:
Depending on the specific model you purchased, the color and look of your
model may not exactly match the graphics shown in this document.
The information in this document applies to both “Standard” and “Expansion”
models though most illustrations show the Standard model as the example.
The difference between the Expansion model and Standard model is that
the former has an expansion unit at the bottom providing extra functions.
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for waterand dust-proof integrity. (Engage the locking mechanism if existing.)
Front Components
Ref Component Description
Top cover latch Locks the top cover.
Handle Provides a convenient way to carry the computer.
6
Rear Components
For covers with an arrowhead icon, push the cover toward one side to unlock
and the other side to lock. The arrowhead points to the side for unlocking.
Standard Model
Expansion Model
7
Ref
Component Description
Kensington lock
USB 3.1 Gen 2 port Connects a USB device.
RJ45 connector Connects the LAN cable.
HDMI connector Connects a HDMI monitor or TV set.
a VGA connector
RS-232 serial
b
connector
c
RS-232 serial
a
connector
DisplayPort
b
connector
USB 3.1 Gen 2
c
Type-C port
Power connector Connects the AC adapter.
RS-232 serial
connector (optional)
Locks the computer to a stationary object for
security.
Connects an external display monitor.
Connects a serial mouse or serial communication
device.
Connects a serial mouse or serial communication
device.
Connects a DisplayPort monitor or TV set.
Connects a USB device that supports USB Type-C
connection.
Connects a serial mouse or serial communication
device.
Right-Side Components
For covers with an arrowhead icon, push the cover toward one side to unlock
and the other side to lock. The arrowhead points to the side for unlocking.
Standard Model
8
Expansion Model
Ref Component Description
Barcode reader
(optional)
Scans and reads barcodes.
SIM card slot
(optional)
Storage card
reader
Combo audio
connector
PowerShare USB
2.0 port
Optical disc drive Reads or writes data to or from an optical disc.
Accepts a SIM card for models having the WWAN
module.
NOTE: The slot still exists but cannot be used for
models without the WWAN module.
Accepts an SD card for removable storage media.
Connects a set of headphones or external speakers
with amplifier.
Supports a headset microphone with 4-pole TRRS
3.5mm jack.
Provides either of the below two functions
depending on your setting.
Charges a connected mobile device.
- or -
Functions as a standard USB 2.0 port (default
setting).
9
Left-Side Components
For covers with an arrowhead icon, push the cover toward one side to unlock
and the other side to lock. The arrowhead points to the side for unlocking.
Standard Model
Expansion Model
Ref Component Description
Tether hole Stylus tethered to this hole.
Stylus slot For storing the stylus (optional).
SSD canister
Contains the solid-state drive, which is the mass
storage device of your computer.
Depending on your model, you have one SSD (SSD 1)
or two SSDs (SSD 1 and SSD 2).
10
CAUTION: This device is not hot-swappable. Do not
Ref Component Description
remove it without turning off the system first.
Smart card
reader
ExpressCard
a
slot
b PC Card slot Accepts a PC card for additional functions.
Accepts a smart card for additional security feature.
Accepts an ExpressCard for additional functions.
Top-open Components
11
Slide the camera cover toward the right to use the
Ref Component Description
Microphone Receives sound and voice for the computer.
Camera indicator
(optional)
IR sensor
(optional)
Camera lens
(optional)
Camera cover
(optional)
LCD screen Displays the output of the computer.
Stereo speaker Sends out sound and voice from the computer.
Touchpad Serves as the pointing device of the computer.
Indicators
Power Lights green when computer is on.
Lights up when the camera is in use.
Detects the infrared energy of objects to form an
image. The sensor flashes red light when in use.
The near infrared (IR) imaging capability allows
you to use Windows Hello face authentication.
Allows you to use the camera function.
Covers the camera lens.
camera; slide it toward the left for privacy
protection.
Select models have the touchscreen feature.
Blinks green when computer is in Sleep mode.
Battery
Lights amber when the battery is being charged.
Lights green when battery charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery during this
period.
Blinks red (once per second) when the battery’s
capacity is below 10%.
Blinks red rapidly (once per 0.5 second) when
there is a thermal protection problem. Ask for
repair service in case this happens.
12
Ref Component Description
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
Caps Lock
Num Lock
Hard Disk
Airplane
mode
P1 button Toggles Blackout mode on or off.
P2 button Toggles the sunlight-readable mode on or off.
Power button
Lights green when Caps Lock is on.
Lights green when Num Lock is on.
Blinks green when the computer is accessing the
hard disk (i.e. the SSD on your computer model).
Lights green when the RF radio of any RF feature
(WLAN/Bluetooth/WWAN) is on. If Airplane mode
is switched on, the light turns off.
In Blackout mode, the LCD backlight, keyboard/
button backlight, and LED indicators are all
turned off; and the sound is muted.
Can be changed to a different function using
G-Manager.
In sunlight-readable mode, the LCD brightness is
increased to the highest level.
Can be changed to a different function using
G-Manager.
Turns the power on or off. (The default “off”
state is “Sleep mode.”)
Keyboard Serves as the data input device of the computer.
Select models have one of the below components.
a HF RFID reader Reads data from HF RFID tags.
Fingerprint
b
scanner
Serves as the fingerprint verification, preventing
unauthorized access to your computer.
13
Bottom Components
Ref
Component Description
Antenna passthrough (optional)
Battery pack
( and )
Docking connector
Connects to the docking station for using
external WWAN/WLAN/GPS antenna.
Supplies power to your computer when external
power is not connected.
Connects to the office or vehicle dock (purchased
separately).
14
Chapter 2
Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to
read only the parts containing information unique to your computer.
CAUTION:
Do not expose your skin to the computer when operating it in a very hot or
cold environment.
The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not place
the computer on your lap or touch it with your bare hands for extended
periods of time. Prolonged body contact can cause discomfort and
potentially a burn.
15
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer
keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four
major categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are
added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with
other keys for program-specific functions. The Escape (Esc) key is usually
used for stopping a process. Examples are exiting a program and canceling a
command. The function depends on the program you are using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you know
exactly where on your screen anything you type will appear. It can take the form
of a vertical or horizontal line, a block, or one of many other shapes.
16
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num
Lock is on, the numeric keys are activated; meaning you can use these keys
to enter numerals.
NOTE:
When the numeric keypad is activated and you need to type the English
letter in the keypad area, you can turn Num Lock off or you can press Fn
and then the letter without turning Num Lock off.
Some software may not be able to use the numeric keypad on the computer.
If so, use the numeric keypad on an external keyboard instead.
The Num Lock key can be disabled. (See “Main Menu” in Chapter 5.)
17
and WWAN) cannot be used. When on, individual settings of
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys
are multi-purpose keys that perform functions defined by individual
programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another
key to perform the alternative function of a key. To perform a desired
function, first press and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to
activate special functions of the computer. Most hot keys operate in a cyclic
way. Each time a hot key combination is pressed, it shifts the corresponding
function to the other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop.
The hot keys are described next.
Key Description
Switches the keyboard backlight on or off.
Switches the RF (radio frequency) radio on and off.
When off, all wireless modules (such as WLAN, Bluetooth,
the module work.
Decreases the sound volume.
Increases the sound volume.
18
Key Description
Switches the display output to the next choice if an
external display is connected. Choices are:
LCD only
LCD + External display (Duplicate)
LCD + External display (Extend)
External display only
The hot keys are equivalent to Windows logo key + P.
Decreases the LCD brightness.
Increases the LCD brightness.
Switches the touchscreen function off or on (select models
only).
Switches the touchpad function off or on.
Switches the system sound output off (mute) or on.
Switches the display backlight off or on.
Serves as the sleep button that you can define with
Windows’ Power Options.
19
Windows Keys
The keyboard has two keys that perform Windows-specific functions:
Windows Logo key and Application key.
The Windows Logo key opens the Start menu and performs softwarespecific functions when used in combination with other keys. The
Application key usually has the same effect as a right mouse click.
20
Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so
may damage the touchpad surface.
NOTE:
You can press Fn+F9 to toggle the touchpad function on or off.
For optimal performance of the touchpad, keep your fingers and the pad
clean and dry. When tapping on the pad, tap lightly. Do not use excessive
force.
The touchpad is a pointing device that allows you to communicate with the
computer by controlling the location of the pointer on the screen and
making selection with the buttons.
The touchpad consists of a rectangular pad (work surface) and a left and a
right button. To use the touchpad, place your forefinger or thumb on the
pad. The rectangular pad acts like a miniature duplicate of your display. As
you slide your fingertip across the pad, the pointer (also called cursor) on
the screen moves accordingly. When your finger reaches the edge of the
pad, simply relocate yourself by lifting the finger and placing it on the other
side of the pad.
Here are some common terms that you should know when using the
touchpad:
Term Action
Point
Move your finger on the pad until the cursor points to the
selection on the screen.
21
Term Action
Click
Press and release the left button.
–or–
Tap gently anywhere on the pad.
Double-click
Drag and
drop
TABLE NOTE: If you swap the left and right buttons, “tapping” on the
touchpad as an alternative method of pressing the left button will no
longer be valid.
Press and release the left button twice in quick succession.
–or–
Tap twice on the pad rapidly.
Press and hold the left button, then move your finger until
you reach your destination (drag). Finally, release the
button (drop) when you finish dragging your selection to
the destination. The object will drop into the new location.
–or–
Gently tap twice on the pad and on the second tap, keep
your finger in contact with the pad. Then, move your finger
across the pad to drag the selected object to your
destination. When you lift your finger from the pad, the
selected object will drop into place.
Touch Gestures for Windows 10
The touchpad supports touch gestures for Windows 10 such as two-finger
scrolling, pinch zoom, rotating, and others. For settings information, go to
ETD Properties
Options.
Configuring the Touchpad
You may want to configure the touchpad to suit your needs. For example, if
you are a left-handed user, you can swap the two buttons so that you can
use the right button as the left button and vice versa. You can also change
the size of the on-screen pointer, the speed of the pointer, and so on.
To configure the touchpad, go to Settings Devices Mouse & touchpad.
22
Select this if you are using the
s
supplied with your model.)
Select this if you are wearing gloves
(
not
Select this if you prefer using
fingertips.
when raindrops are falling
on the screen and should be
rejected as input.
Using the Touchscreen (Optional)
NOTE: You can press Fn+F8 to toggle the touchscreen function on or off.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface. Use your finger or
the included stylus.
Select models have a capacitive touchscreen. This type of touchscreen
responds to objects that have conductive properties, such as fingertips and a
capacitive-tipped stylus. You can navigate on the screen without using a
keyboard, touchpad, or mouse.
You can change the touchscreen sensitivity settings to suit your scenario.
Double-tap the Touch Screen Mode shortcut on Windows desktop to open
the settings menu and select one of the options (as shown below).
Also, select this
NOTE:
In high temperatures (above 60
Glove or Pen mode.
If liquid is spilled on the touchscreen causing a wet area, the area will stop
responding to any inputs. For the area to function again, you must dry it.
tylus. (You must use the one
referring to warm gloves or work gloves,
referring to touchscreen-capable gloves).
o
C / 140 °F), set the mode to Touch instead of
23
The following table shows how you use the touchscreen to obtain
equivalent mouse functions.
Term/Action
Tap: Touch the screen once. Click/Point
Double-tap: Touch the screen twice rapidly. Double-click
Tap and hold: Tap and hold until a popup menu
appears.
Drag: Hold the stylus (or finger) on the screen and drag
across the screen until reaching your destination.
Equivalent
Mouse Function
Right-click
Drag
Using Multi-touch Gestures
You can interact with your computer by placing two fingers on the screen.
The movement of the fingers across the screen creates “gestures,” which
send commands to the computer. Here are the multi-touch gestures that
you can use:
Gestures
Pan
(Scroll)
( = finger down; = finger up)
Actions
Descriptions
Use panning to see
another part of a page
that has scroll bars.
Zoom
(Pinch)
or
Drag 1 or 2 fingers up or down.
Move two fingers apart/toward each
other.
24
Use zooming to make
an item (a photo for
example) on the screen
larger or smaller. The
gesture works in
applications that
support mouse wheel
zooming.
Gestures
Rotate
Press
and Tap
Twofinger
Tap
Actions
( = finger down; = finger up)
or
Move two fingers in opposing
directions.
-orUse one finger to pivot around
another.
Press on target and tap using a
second finger.
Descriptions
Use rotating to move a
picture or other item
on the screen in a
circular direction
(clockwise or counterclockwise). The gesture
works in applications
that support the
specific gesture.
Use press and tap to
access the shortcut
menu.
The function is defined
by applications that
support the specific
gesture.
Flicks
Tap two fingers at the same time
(where the target is in the midpoint
between the fingers).
Make quick drag gestures in the
desired direction.
25
Flick left or right to
navigate back and
forward in a browser
and other applications.
The gesture works in
most applications that
support back and
forward.
Using the Tether (Optional)
You can purchase a stylus and tether for your computer model. Use the
tether to attach the stylus to the computer.
1. Thread one of the tether’s loop through the hole of the stylus (
dead knot at the end (
in the hole and prevents the tether from falling off.
2. Insert the other loop to the tether hole on the computer (
insert the stylus through the loop (
3. When not in use, store the stylus in the stylus slot.
), and pull the tether () so that the knot fills
). Then,
) and pull it tight.
), tie a
26
Using Network and Wireless Connections
Using the LAN
The internal 10/100/1000Base-T LAN (Local Area Network) module allows
you to connect your computer to a network. It supports data transfer rate
up to 1000 Mbps.
Using the WLAN
The WLAN (Wireless Local Area Network) module supports IEEE 802.11ax,
compatible with 802.11a/b/g/n/ac.
Turning On/Off the WLAN Radio
To turn on the WLAN radio:
Click Settings Network & Internet Wi-Fi. Slide the Wi-Fi switch
to the On position.
To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane
mode. Click Settings Network & Internet Airplane mode. Slide
the Airplane mode switch to the On position.
27
Connecting to a WLAN Network
1. Make sure that the WLAN function is enabled (as described above).
2. Click the network icon in the lower right of the task bar.
3. In the list of available wireless networks, click a network, and then click
Connect.
4. Some networks require a network security key or passphrase. To connect
to one of those networks, ask your network administrator or Internet
service provider (ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to
Windows online help.
Using the Bluetooth Feature
The Bluetooth technology allows short-range wireless communications
between devices without requiring a cable connection. Data can be transmitted
through walls, pockets and briefcases as long as two devices are within range.
Turning On/Off the Bluetooth Radio
To turn on the Bluetooth radio:
Click Settings Devices Bluetooth. Slide the Bluetooth switch to
the On position.
To turn off the Bluetooth radio:
You can turn off the Bluetooth radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane
mode. Click Settings Network & Internet Airplane mode. Slide
the Airplane mode switch to the On position.
28
Connecting to another Bluetooth Device
1. Make sure that the Bluetooth function is enabled (as described above).
2. Make sure that the target Bluetooth device is turned on, discoverable
and within close range. (See the documentation that came with the
Bluetooth device.)
3. Click Settings Devices Bluetooth.
4. Select the device you want to connect from the search results.
5. Depending on the type of Bluetooth device that you want to connect
to, you will need to enter the pertinent information.
For detailed information on using the Bluetooth feature, see Windows’
online Help.
Using the WWAN Feature (Optional)
A WWAN (Wireless Wide Area Network) uses mobile telecommunication
cellular network technologies to transfer data. The WWAN module of your
computer supports 3G and 4G LTE.
NOTE: Your model only supports data transmission; voice transmission is not
supported.
Installing a SIM Card
1. Turn off the computer and disconnect the AC adapter.
2. Open the cover of the SIM card slot.
3. Remove one screw to detach the small metal plate that covers the SIM
card slot.
29
4. Insert the SIM card into the slot. Make sure the golden contact area on
the card is facing upward and the beveled corner on the SIM card facing
inward.
5. Close the cover.
Turning On/Off the WWAN Radio
To turn on the WWAN radio:
Click Settings Network & Internet Airplane mode. Slide the
Cellular switch to the On position.
To turn off the WWAN radio:
You can turn off the WWAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane
mode. Click Settings Network & Internet Airplane mode. Slide
the Airplane mode switch to the On position.
Setting up a WWAN Connection
Click Settings Network & Internet Cellular. (For detailed
information on cellular settings in Windows 10, see Microsoft Support
website.)
30
Using the Optical Disc Drive (Select Models Only)
Expansion models have a Super Multi DVD drive or Blu-ray DVD drive.
CAUTION:
When inserting a disc, do not use force.
Make sure that the disc is correctly inserted into the tray, and then close the
tray.
Do not leave the drive tray open. Also, avoid touching the lens in the tray
with your hand. If the lens becomes dirty, the drive may malfunction.
Do not wipe the lens using materials with rough surface (such as paper
towel). Instead, use a cotton swab to gently wipe the lens.
FDA regulations require the following statement for all laser-based devices:
“Caution, Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation exposure.”
NOTE: The DVD drive is classified as a Class 1 laser product. This label is
located on the DVD drive.
NOTE: This product incorporates copyright protection technology that is
protected by method claims of certain U.S. patents and other intellectual
property rights owned by Macrovision Corporation and other rights owners. Use
of this copyright protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited viewing uses only
unless otherwise authorized by Macrovision Corporation. Reverse engineering
or disassembly is prohibited.
31
Eject button
Inserting and Removing a Disc
Follow this procedure to insert or remove a disc:
1. Turn on the computer.
2. Press the eject button and the DVD tray will slide out partially. Gently
pull on it until it is fully extended.
3. To insert a disc, place down the disc in the tray with its label facing up.
Slightly press the center of the disc until it clicks into place.
4. Gently push the tray back into the drive.
NOTE: In the unlikely event that you are unable to release the drive tray by
pressing the eject button, you can manually release the disc. (See “DVD Drive
Problems” in Chapter 8.)
To remove a disc, hold the disc by its outer edge and lift it up from the
tray.
32
Fingerprint scanner
Using the Fingerprint Scanner (Optional)
CAUTION:
For optimal performance, both the scanning surface and the finger should be
clean and dry. Clean the scanning surface when needed. You can use
adhesive tape to remove dirt and oil from the scanner surface.
It is not recommended that you use the fingerprint scanner in a below-freezing
temperature. The moisture on your finger can freeze to the scanner’s metal
surface when you touch it, resulting in a failed operation. Besides, touching
freezing metal with your finger can cause frostbite.
The fingerprint scanner provides a strong authentication mechanism based
on fingerprint recognition. You can log on to Windows and dismiss the lock
screen with an enrolled fingerprint instead of a password.
Enrolling a Fingerprint
NOTE: You can enroll a fingerprint only after creating a password for the
Windows user account.
1. Click Settings Accounts Sign-in options.
2. On the right side under Fingerprint, click Set up.
3. Follow the onscreen instructions to complete. When placing your finger
on the scanner, make sure you position your finger correctly as described
and illustrated below.
33
Scanner
Core
Top View
Side View
• Maximum contact area: Place your finger to completely cover the
scanner with maximum contact surface.
• Place on the center: Position the center of your fingerprint (core) at
the center of scanner.
After placing your finger on the scanner, lift it up and place it down
again. You should slightly move your finger between each reading.
Repeat this action several times (normally between 12 and 16 times)
until the fingerprint is enrolled.
Fingerprint Login
NOTE: The fingerprint login process can take a while. This is because the
system has to check hardware devices and security configuration before initiating
the fingerprint scanner.
With an enrolled fingerprint, the user can log on by tapping the Fingerprint
option in Windows login screen and then placing the finger on the scanner.
The user can also dismiss the lock screen with the fingerprint.
The fingerprint scanner has 360-degree readability. You can place your finger
in any orientation for the scanner to recognize an enrolled fingerprint.
If fingerprint login attempts fail three times, you will be switched to password
login.
34
RFID antenna
Using the RFID Reader (Optional)
Select models have an HF RFID reader. The reader can read data from HF
(High Frequency) RFID (Radio Frequency Identification) tags.
The RFID reader is enabled by default. To enable or disable the reader, run
the BIOS Setup program and select Advanced Device Configuration
RFID Card Reader. (See Chapter 5 for information on BIOS Setup.)
For optimal results when reading an RFID tag, have the tag face the antenna
in the same orientation as indicated by the icon on the exterior of the Tablet
PC. The icon indicates where the RFID antenna is located.
NOTE:
When not using an RFID card, do not leave it within or near the antenna
area.
For enhanced applications and customization of the module, contact your
authorized Getac dealer.
35
Using the Barcode Scanner (Optional)
NOTE:
For enhanced applications and customization of the module, you can use
the Barcode Manager program. (For detailed information on the program,
see the program’s online help.)
The maximum operating temperature for the barcode scanner is 50 °C (122 °F).
If your model has the barcode scanner module, you can scan and decode
most common 1D and 2D symbologies. To read barcodes:
1. Start your processing software and open a new or existing file. Place the
insertion point (or called cursor) where you want the data to be entered.
2. Press the Trigger button on your computer. (The button function is
configured by G-Manager.)
3. Aim the scan beam at the barcode. (The scan beam projected from the
lens varies with models.)
Adjust the lens’ distance from the barcode, shorter for a smaller barcode
and farther for a larger one.
NOTE: Improper ambient light and scanning angle can affect the scanning results.
4. Upon a successful scan, the system beeps and the decoded barcode data
is entered.
36
Chapter 3
Your computer operates either on external AC power or on internal battery
power.
This chapter tells you how you can effectively manage power. To maintain
optimal battery performance, it is important that you use the battery in the
proper way.
37
AC Adapter
CAUTION:
The AC adapter is designed for use with your computer only. Connecting the
AC adapter to another device can damage the adapter.
The AC power cord supplied with your computer is for use in the country where
you purchased your computer. If you plan to go overseas with the computer,
consult your dealer for the appropriate power cord.
When you disconnect the AC adapter, disconnect from the electrical outlet first
and then from the computer. A reverse procedure may damage the AC adapter
or computer.
When unplugging the connector, always hold the plug head. Never pull on
the cord.
The AC adapter serves as a converter from AC (Alternating Current) to DC
(Direct Current) power because your computer runs on DC power, but an
electrical outlet usually provides AC power. It also charges the battery pack
when connected to AC power.
The adapter operates on any voltage in the range of 100-240 VAC.
38
Battery Pack
The battery pack is the internal power source for the computer. It is
rechargeable using the AC adapter.
NOTE: Care and maintenance information for the battery is provided in the
“Battery Pack Guidelines” section in Chapter 7.
Charging the Battery Pack
NOTE:
Charging will not start if the battery’s temperature is outside the allowed
range, which is between 0 °C (32 °F) and 50 °C (122 °F). Once the battery’s
temperature meets the requirements, charging automatically resumes.
During charging, do not disconnect the AC adapter before the battery has
been fully charged; otherwise you will get a prematurely charged battery.
The battery has a high temperature protection mechanism which limits the
maximum charge of the battery to 80% of its total capacity in the event of
high temperature conditions. In such conditions, the battery will be regarded
as fully charged at 80% capacity.
The battery level may automatically lessen due to the self-discharge process,
even when the battery pack is fully charged. This happens no matter if the
battery pack is installed in the computer.
To charge the battery pack, connect the AC adapter to the computer and an
electrical outlet. The Battery Indicator ( ) on the computer glows amber
to indicate that charging is in progress. You are advised to keep the computer
power off while the battery is being charged. When the battery is fully
charged, the Battery Indicator lights green.
The two battery packs are charged in parallel. It takes approximately 5 hours
(for Standard models) or 8 hours (for Expansion models) to fully charge the
two battery packs.
CAUTION: After the computer has been fully recharged, do not immediately
disconnect and reconnect the AC adapter to charge it again. Doing so may
damage the battery.
39
Push-button
Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time or
when the actual operating time of a battery pack is much less than expected.
Initializing is the process of fully charging, discharging, and then charging.
It can take several hours.
The G-Manager program provides a tool called “Battery Recalibration” for
the purpose. (See “G-Manager” in Chapter 6.)
Checking the Battery Level
NOTE: Any battery level indication is an estimated result. The actual operating
time can be different from the estimated time, depending on how you are using
the computer.
The operating time of a fully charged battery pack depends on how you are
using the computer. When your applications often access peripherals, you
will experience a shorter operating time.
The two battery packs are discharged in parallel.
By Operating System
You can find the battery icon on the Windows taskbar (lower-right corner).
The icon shows the approximate battery level.
By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the
estimated battery charge.
40
Battery Level
When the battery pack is not installed in the computer and you want to
know the battery charge, you can press the push-button to see the number
of LEDs that light up. Each LED represents 20% charge.
Battery Low Signals and Actions
The battery icon changes appearance to display the current state of the
battery.
Battery
Icon
Discharging
Low
Critically
low
When the battery is low, the computer’s Battery Indicator ( ) also blinks
red to alert you to take actions.
Always respond to low-battery by connecting the AC adapter, placing your
computer in Hibernation mode, or turning off the computer.
The icon shows the charge remaining in 10-percent
increments until the charge reaches the low-battery
level.
The battery charge has reached the low-battery
level.
The battery charge has reached the critical battery
level. By default, Windows will display a notification
and put your computer into Hibernation.
Description
41
Replacing the Battery Pack
CAUTION:
There is danger of explosion if the battery is incorrectly replaced. Replace
the battery only with the computer manufacturer’s optional battery packs.
Discard used batteries according to the dealer’s instructions.
Do not attempt to disassemble the battery pack.
NOTE: The illustrations show the Standard model as the example. The removal
and installation method for the Expansion model is the same.
1. Turn off the computer and disconnect the AC adapter.
Skip this step if you are hot swapping the battery pack.
2. Carefully place the computer upside down.
3. Locate the battery pack you want to remove ( or ).
4. Slide the battery latch toward the right (
) and then upwards () to
release the battery pack.
5. Remove the battery pack from its compartment.
6. Fit another battery pack into place. With the battery pack correctly
oriented, attach its connector side to the battery compartment at an
angle (
) and then press down the other side ().
42
7. Slide the battery latch toward the locked position ( ).
CAUTION: Make sure the battery latch is correctly locked, not revealing the
underneath red part.
Correct Incorrect (revealing red part)
43
Power-Saving Tips
Aside from enabling your computer’s power saving mode, you can do your
part to maximize the battery’s operating time by following these suggestions.
Do not disable Power Management.
Decrease the LCD brightness to the lowest comfortable level.
Shorten the length of time before Windows turn off the display.
When not using a connected device, disconnect it.
Turn off the wireless radio if you are not using the wireless module
(such as WLAN, Bluetooth, or WWAN).
Turn off the computer when you are not using it.
44
Chapter 4
Computer
You can expand the capabilities of your computer by connecting other
peripheral devices.
When using a device, be sure to read the instructions accompanying the
device together with the relevant section in this chapter.
45
Connecting Peripheral Devices
Connecting a USB Device
NOTE: USB 3.1 port is backward compatible with USB 2.0 port. However, if
necessary, you can set the USB 3.1 port to be a USB 2.0 port in the BIOS Setup
Utility. Go to the utility, select Advanced
item, and change the setting to USB 2.0.
USB Type-A
Your computer has two USB 3.1 Gen 2 ports for connecting USB devices,
such as a digital camera, scanner, printer, and mouse.
USB 3.1 Gen 2 supports a transfer rate up to 10 Gbit/s.
Device Configuration, find the setting
USB Type-C (Optional)
Select models have a USB 3.1 Gen 2 Type-C port. “USB Type-C” (or simply
“USB-C”) is a physical USB connector format that features small size and
free orientation. This port supports:
USB 3.1 Gen 2 (up to 10 Gbps)
DisplayPort over USB-C
USB Power Delivery
Note that you should use the appropriate wattage/voltage USB-C power
adapter for your specific computer model.
For default models: 57W or above (19-20V, 3A or above)
For models with Discrete GPU: 95W or above (19-20V, 5A or above)
46
NOTE: You can still connect a USB device that has traditional connector types
to the USB-C connector as long as you have a proper adapter.
Connecting a Device for USB Charging
Your computer has a PowerShare USB port ( ). You can use this port to
charge mobile devices even when the computer is in power-off, sleep, or
hibernation state.
A connected device is charged by either external power (if the AC adapter is
connected) or by the computer’s battery (if the AC adapter is not connected).
In the latter case, charging will stop when the battery level gets low (20%
capacity).
Notes and Cautions on USB Charging
To use the USB charging feature, you must first enable the feature by
running the BIOS Setup program or the G-Manager program. (See
“Advanced Menu” in Chapter 5 or “G-Manager” in Chapter 6.) Otherwise
the PowerShare USB port functions as a standard USB 2.0 port.
Before connecting a device for charging, make sure the device works
with the USB charging feature.
Connect a device directly to this port. Do not connect via a USB hub.
After resuming from sleep or hibernation, the computer may not detect
the connected device. If this happens, try disconnecting and
reconnecting the cable.
47
USB charging will stop in the following situations.
– You shut down the computer by pressing the power button for more
than 5 seconds
– All power (AC adapter and battery pack) is disconnected and then
reconnected during power-off state.
For USB devices which do not require charging, connect them to other
USB ports on your computer.
Connecting a Monitor
Your computer has an HDMI connector. HDMI (High-Definition Multimedia
Interface) is an audio/video interface that transmits uncompressed digital
data and therefore delivers true HD quality.
Select models have a VGA connector.
Select models have a DisplayPort connector.
48
The connected device should respond by default. If not, you can switch the
display output by pressing the Fn+F5 hot keys. (You can also change the
display through Windows Control Panel.)
Connecting a Serial Device
Your computer has a serial port for connecting a serial device. (The location
of depends on your model.)
–or–
Select Expansion models have a serial port.
49
Connecting an Audio Device
The audio combo connector is the “4-pole TRRS 3.5mm” type so you can
connect a compatible headset microphone.
SAFETY WARNING:
To prevent possible hearing damage, do not listen at high volume levels for long
periods.
50
Using Storage and Expansion Cards
Using Storage Cards
Your computer has a storage card reader. The card reader is a small drive
for reading from and writing to removable storage cards (or called memory
cards). The reader supports SD (Secure Digital) and SDXC (Secure Digital
eXtended Capacity) cards.
To insert a storage card:
1. Locate the storage card reader and open the protective cover.
2. Align the card with its connector pointing to the slot and its label facing
up. Slide the card into the slot until it reaches the end.
3. Close the cover.
4. Windows will detect the card and assign it a drive name.
To remove a storage card:
1. Open the cover.
2. Select File Explorer and select Computer.
3. Right-click the drive with the card and select Eject.
4. Slightly push the card to release and then pull it out of the slot.
5. Close the cover.
51
Using Smart Cards
Your computer has a smart card reader. With an embedded microcontroller,
smart cards have the unique ability to store large amounts of data, carry out
their own on-card functions (e.g., encryption and mutual authentication),
and interact intelligently with a smart card reader.
To insert a smart card:
1. Locate the smart card slot and open the protective cover.
2. Slide the smart card, with its label and embedded computer chip facing
up into the slot.
3. Close the cover.
To remove a smart card:
1. Open the cover.
2. Make sure that the third-party smart card software is not accessing the
smart card.
3. Pull the card out of the slot.
4. Close the cover.
52
Using ExpressCards (Select Models Only)
Select Expansion models have an ExpressCard slot. The ExpressCard slot can
accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide
ExpressCard.
To insert an ExpressCard:
1. Locate the ExpressCard slot and open the protective cover.
2. Slide the ExpressCard, with its label facing up, all the way into the slot
until the rear connectors click into place.
3. Close the cover.
To remove an ExpressCard:
1. Open the cover.
2. Double-click the Safely Remove Hardware icon found on the Windows
taskbar and the Safely Remove Hardware window appears on screen.
3. Select (highlight) the ExpressCard from the list to disable the card.
4. Slightly push the card to release and then pull it out of the slot.
5. Close the cover.
53
Eject button
Using PC Cards (Select Models Only)
Select Expansion models have a PC Card slot. The PC Card slot supports type II
card and CardBus specifications.
To insert a PC Card:
1. Locate the PC Card slot and open the protective cover.
2. Slide the PC Card, with its label facing up, into the slot until the eject
button pops out.
3. Close the cover.
To remove a PC Card:
1. Open the cover.
2. Double-click the Safely Remove Hardware icon found on the Windows
3. Select (highlight) the PC Card from the list to disable the card.
4. Push the eject button and the card will slide out slightly.
5. Pull the card out of the slot.
6. Close the cover.
taskbar and the Safely Remove Hardware window appears on screen.
54
Expanding or Replacing
Installing the SSD
1. Turn off the computer and disconnect the AC adapter.
2. Locate the SSD and open the protective cover.
3. Skip this step if you are expanding your computer from one SSD to two
SSDs.
If you are replacing an existing SSD, pry the rubber strip (
(SSD 1 or SSD 2) to release the strip, and, using the rubber strip, pull the
SSD canister out of the slot (
4. Noting the orientation, insert the SSD canister all the way into the slot.
5. Make sure the rubber strip is engaged.
6. Close the cover.
).
) of the SSD
55
Chapter 5
BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output
System) settings of the computer. BIOS is a layer of software, called firmware,
that translates instructions from other layers of software into instructions
that the computer hardware can understand. The BIOS settings are needed
by your computer to identify the types of installed devices and establish
special features.
This chapter tells you how to use the BIOS Setup Utility.
56
When and How to Use
You need to run BIOS Setup Utility when:
You see an error message on the screen requesting you to run BIOS
Setup Utility.
You want to restore the factory default BIOS settings.
You want to modify some specific settings according to the hardware.
You want to modify some specific settings to optimize the system
performance.
To run BIOS Setup Utility, click Settings Update & Security
Recovery. Under Advanced startup, click Restart now. In the boot options
menu, click Troubleshoot Advanced options UEFI Firmware Settings.
Click Restart. In the next menu that appears, use the arrow key to select
Setup Utility and press Enter.
The BIOS Setup Utility main screen appears. In general, you can use the
arrow keys to move around and F5/F6 keys to change the setup values.
Keyboard information can be found at the bottom of the screen.
NOTE:
The actual setting items on your model may differ from those described in
this chapter.
The availability of some setting items depends on the configuration of your
computer model.
57
Menu Descriptions
Information Menu
The Information menu contains the basic configuration information of the
system. There are no user-definable items in this menu.
NOTE: The “Asset Tag” information appears when you have entered the asset
number for this computer using the asset management program. The program is
provided in the Asset tag folder of the Driver disc.
Main Menu
The Main menu contains the various system settings.
System Date sets the system date.
System Time sets the system time.
Boot Priority determines the first device that the system boots from.
Select Legacy First or UEFI First according to your needs.
Legacy USB Support enables or disables the system’s support for Legacy
USB device in DOS mode.
CSM Support enables or disables CSM (Compatibility Support Mode).
You can set this item to Yes for backward compatibility with legacy BIOS
services.
PXE Boot sets the PXE boot to UEFI or Legacy. PXE (Preboot eXecution
Environment) is an environment to boot computers using a network
interface independently of data storage devices or installed operating
systems.
Internal Numlock sets if the Num Lock function of the built-in keyboard
can work. When set to Enabled, you can press Fn + Num LK to activate
the numeric keypad, which is embedded in the typewriter keys. When
set to Disabled, Num Lock does not work. In this case, you can still press
Fn + a letter key to enter a number.
58
Advanced Menu
The Advanced menu contains the advanced settings.
Wake Up Capability specifies events for waking up the system from S3
(Sleep) state.
Any Key Wakeup From S3 State allows any key to wake up the system
from S3 (Sleep) state.
USB Wake Up From S3 allow a USB device activity to wake up the system
from S3 (Sleep) state.
System Policy sets the system performance. When set to Performance,
the CPU always runs at full speed. When set to Balance, the CPU speed
changes according to the current workload, therefore balancing between
performance and power consumption.
AC Initiation sets if connecting AC power will automatically start or
resume the system.
USB Power-off Charging (PowerShare USB) enables or disables the USB
charging feature of the PowerShare USB port. When disabled, the
PowerShare USB port functions as a standard USB 2.0 port. For detailed
information on the PowerShare USB port, see “Connecting a Device for
USB Charging” in Chapter 4
MAC Address Pass Through allows the system specific MAC address to
pass through a connected dock, meaning the dock specific MAC address
will be overridden by the system specific MAC address. This feature only
works for UEFI PXE boot.
Active Management Technology Support (This item appears only on
models supporting vPro.)
Intel AMT Support enables or disables Intel® Active Management
Technology BIOS extension execution. AMT allows the system administrator
to access an AMT featured computer remotely.
Intel AMT Setup Prompt determines whether the prompt for entering
Intel AMT Setup appears or not during POST. (This item only appears
when the previous item is set to Enabled.)
USB Provisioning of AMT enables or disables the use of a USB key for
provisioning Intel AMT.
Virtualization Technology Setup sets Virtualization Technology
parameters.
Intel(R) Virtualization Technology enables or disables Intel® VT (Intel
59
Virtualization Technology) feature which provides hardware support for
processor virtualization. When enabled, a VMM (Virtual Machine Monitor)
can utilize the additional hardware virtualization capabilities provided
by this technology.
Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel®
Virtualization Technology for Directed I/O). When enabled, VT-d helps
enhance Intel platforms for efficient virtualization of I/O devices.
SW Guard Extensions (SGX) can be set to Disabled, Enabled, or Software
Controlled. Intel® Software Guard Extensions (Intel® SGX) is an Intel
technology for increasing the security of application code. It is used by
application developers.
Device Configuration enables or disables several hardware components.
The items available for setting depend on your model.
Diagnostics and System Tester
H2ODST Tool performs system baseline check.
Recovery Partition allows you to restore your Windows 10 system to the
factory default state by using the “recovery partition” feature. Recovery
partition is a portion of your hard disk drive that is set aside by the
manufacturer to hold the original image of your system.
WARNING:
Using this feature will reinstall Windows to your system and configure it to
the system’s factory default settings. All data on the hard disk drive will be
lost.
Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems.
Windows RE launches Windows Recovery Environment. Windows RE
(Windows Recovery Environment) is a recovery environment that
provides recovery, repair, and troubleshooting tools in Windows 10.
60
Security Menu
The Security menu contains the security settings, which safeguard your
system against unauthorized use.
NOTE:
You can set the user password only when the supervisor password has
been set.
If both the administrator and user passwords are set, you can enter any of
them for starting up the system and/or entering BIOS Setup. However, the
user password only allows you to view/change the settings of certain items.
A password setting is applied right after it is confirmed. To cancel a password,
leave the password empty by pressing the Enter key.
Set Supervisor/User Password sets the supervisor/user password. You
can set the supervisor/user password to be required for starting up the
system and/or entering BIOS Setup.
Strong Password enables or disables strong password. When enabled,
the password you set must contain at least one upper-case letter, one
lower-case letter, and one digit.
Password Configuration sets the minimum password length. Enter the
number in the input field and select [Yes]. The number should be
between 4 and 64.
Password on Boot allows you to enable or disable the entering of
password for booting up your system.
Secure Boot Configuration You can access this item only after setting
the Supervisor Password.
Secure Boot enables or disables Secure Boot. Secure Boot is a feature
that helps prevent unauthorized firmware, operating systems, or UEFI
drivers from running at boot time.
Delete all Security Boot Keys deletes all secure boot variables.
Restore Factory Defaults resets secure boot variables to manufacturing
defaults.
Set SSD 1/ SSD 2 User Password sets the password for locking the hard
disk drive (i.e. SSD on your computer model). After setting a password,
the hard disk drive can only be unlocked by the password no matter
where it is installed.
61
NOTE: The item “Set SSD 2 User Password” appears only when your model has
the SSD 2.
Security Freeze Lock enables or disables the “Security Freeze Lock”
function. This function is only applicable to SATA drives in AHCI mode. It
prevents attacks on the SATA drive by freezing the security state of the
drive at POST and also when the system resumes from S3.
TPM Setup Menu sets various TPM parameters.
TPM Support enables or disables TPM support. TPM (Trusted Platform
Module) is a component on your computer’s mainboard that is specifically
designed to enhance platform security by providing a protected space
for key operations and other security critical tasks.
Change TPM State allows you to select between No Operation and Clear.
Intel Trusted Execution Technology enables utilization of additional
hardware capabilities provided by Intel® Trusted Execution Technology.
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the
operating system.
Press the arrow key to select a device on the boot order list and then press
+/– key to change the order of the selected device.
The [X] sign after a device name means the device is included in the search.
To exclude a device from the search, move to the [X] sign of the device and
press Enter.
Exit Menu
The Exit menu displays ways of exiting BIOS Setup Utility. After finishing
with your settings, you must save and exit so that the changes can take
effect.
Exit Saving Changes saves the changes you have made and exits BIOS
Setup Utility.
Exit Discarding Changes exits BIOS Setup Utility without saving the
changes you have made.
Load Setup Defaults loads the factory default values for all the items.
62
Discard Changes restores the previous values for all the items.
Saves Changes saves the changes you have made.
63
Chapter 6
Getac software includes application programs for specific computer
components and utility programs for overall management.
This chapter briefly introduces the programs.
64
G-Manager
G-Manager allows you to view, manage, and configure several system
functions and features. The G-Manager home menu presents four
categories. Select a category name to open it.
For detailed information, see the program’s online help. Select About
Help.
65
Chapter 7
Maintenance
Taking good care of your computer will ensure a trouble-free operation and
reduce the risk of damage to your computer.
This chapter gives you guidelines covering areas such as protecting, storing,
cleaning, and traveling.
66
Protecting the Computer
To safeguard the integrity of your computer data as well as the computer
itself, you can protect the computer in several ways as described in this
section.
Using an Anti-Virus Strategy
You can install a virus-detecting program to monitor potential viruses that
could damage your files.
Using the Cable Lock
You can use a Kensington-type cable lock to protect your computer against
theft. The cable lock is available in most computer stores.
To use the lock, loop the lock cable around a stationary object such as a
table. Insert the lock to the Kensington lock hole and turn the key to secure
the lock. Store the key in a safe place.
67
Taking Care of the Computer
Location Guidelines
For optimal performance, use the computer where the recommended
temperature is between 0 °C (32 °F) and 55 °C (131 °F). (Actual operating
temperature depends on product specifications.)
Avoid placing the computer in a location subject to high humidity,
extreme temperatures, mechanical vibration, direct sunlight, or heavy
dust. Using the computer in extreme environments for long periods can
result in product deterioration and a shortened product life.
Operating in an environment with metallic dust is not allowed.
Place the computer on a flat and steady surface. Do not stand the computer
on its side or store it in an upside-down position. A strong impact by
dropping or hitting may damage the computer.
Do not cover or block any ventilation openings on the computer. For
example, do not place the computer on a bed, sofa, rug, or other similar
surface. Otherwise, overheating may occur that results in damage to the
computer.
As the computer can become very hot during operation, keep it away
from objects that are vulnerable to heat.
Keep the computer at least 13 cm (5 inches) away from electrical
appliances that can generate a strong magnetic field such as a TV,
refrigerator, motor, or a large audio speaker.
Avoid moving the computer abruptly from a cold to a warm place. A
temperature difference of more than 10 °C (18 °F) may cause condensation
inside the unit, which may damage the storage media.
General Guidelines
Do not place heavy objects on top of the computer when it is closed as
this may damage the display.
Do not move the computer simply by grasping the display screen.
To avoid damaging the screen, do not touch it with any sharp object.
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LCD image sticking occurs when a fixed pattern is displayed on the
screen for a prolonged period of time. You can avoid the problem by
limiting the amount of static content on the display. It is recommended
that you use a screen saver or turn off the display when it is not in use.
To maximize the life of the backlight in the display, allow the backlight
to automatically turn off as a result of power management.
Cleaning Guidelines
Never clean the computer with its power on.
Use a soft cloth moistened with water or a non-alkaline detergent to
wipe the exterior of the computer.
Gently wipe the display with a soft, lint-free cloth.
Dust or grease on the touchpad can affect its sensitivity. Clean the pad
by using adhesive tape to remove the dust and grease on its surface.
If water or liquid is split onto the computer, wipe it dry and clean when
possible. Though your computer is water-proof, do not leave the computer
wet when you can dry it.
If the computer gets wet where the temperature is 0°C (32°F) or below,
freeze damage may occur. Make sure to dry the wet computer.
Battery Pack Guidelines
Recharge the battery pack when it is nearly discharged. When recharging,
make sure that the battery pack is fully charged. Doing so may avoid
harm to the battery pack.
The battery pack is a consumable product and the following conditions
will shorten its life:
– when frequently charging the battery pack
– when using, charging, or storing in high temperature condition
To avoid hastening the deterioration of the battery pack thereby
prolonging its useful life, minimize the number of times you charge it so
as not to frequently increase its internal temperature.
69
Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F) temperature
range. A higher environment temperature will cause the battery pack’s
temperature to rise. Avoid charging the battery pack inside a closed
vehicle and in hot weather condition. Also, charging will not start if the
battery pack is not within the allowed temperature range.
It is recommended that you do not charge the battery pack more than
once a day.
It is recommended that you charge the battery pack with the computer’s
power off.
To maintain the battery pack’s operating efficiency, store it in a cool
dark place removed from the computer and with 30 % ~ 40 % charge
remaining.
Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the
following:
– avoid installing or removing the battery pack when the computer is in
Sleep mode. Abruptly removing the battery pack may cause loss of
data or the computer may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the computer.
The computer’s input voltage and surrounding temperature will directly
affect the battery pack’s charge and discharge time:
– charging time will be prolonged when the computer is turned on.
To shorten the charging time, it is recommended that you place the
computer in sleep or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.
When using battery power in an extremely low temperature environment,
you may experience shortened operating time and incorrect battery level
reading. This phenomenon comes from the chemical characteristics of
batteries. The appropriate operating temperature for the battery is -10
°C ~ 50 °C (14 °F ~ 122 °F).
Do not leave the battery pack in storage for more than six months
without recharging it.
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Touchscreen Guidelines
Use the finger or stylus on the display. Using a sharp or metallic object
other than your finger or stylus may cause scratches and damage the
display, thereby causing errors.
Use a soft cloth to remove dirt on the display. The touchscreen surface
has a special protective coating that prevents dirt from sticking to it. Not
using a soft cloth may cause damage to the special protective coating on
the touchscreen surface.
Turn off the computer power when cleaning the display. Cleaning the
display with the power on may cause improper operation.
Do not use excessive force on the display. Avoid placing objects on top
of the display as this may cause the glass to break thereby damaging the
display.
In low and high temperatures (below 5
°F), the touchscreen may have a slower response time or register the
touch in the wrong location. It will go back to normal after returning to
room temperature.
o
C / 41 °F and above 60 oC / 140
When there is noticeable discrepancy in the operation of the
touchscreen function (wrong location on intended operation or
improper display resolution), refer to the Windows online Help for
instructions on recalibrating the touchscreen display.
71
When Traveling
Before traveling with your computer, make a backup of your hard disk
data into flash disks or other storage devices. As an added precaution,
bring along an extra copy of your important data.
Make sure that the battery pack is fully charged.
Make sure that the computer is turned off and the top cover is securely
closed.
Make sure that all the connector covers are closed completely to ensure
the waterproof integrity.
Do not leave objects in between the keyboard and closed display.
Disconnect the AC adapter from the computer and take it with you. Use
the AC adapter as the power source and as a battery-charger.
Hand-carry the computer. Do not check it in as luggage.
If you need to leave the computer in the car, put it in the trunk of the
car to avoid exposing the computer to excessive heat.
When going through airport security, it is recommended that you send
the computer and flash disks through the X-ray machine (the device you
set your bags on). Avoid the magnetic detector (the device you walk
through) or the magnetic wand (the handheld device used by security
personnel).
If you plan to travel abroad with your computer, consult your dealer for
the appropriate AC power cord for use in your country of destination.
72
Chapter 8
Computer problems can be caused by hardware, software, or both. When
you encounter any problem, it might be a typical problem that can easily be
solved.
This chapter tells you what actions to take when solving common computer
problems.
73
Preliminary Checklist
Here are helpful hints to follow before you take further actions when you
encounter any problem:
Try to isolate which part of the computer is causing the problem.
Make sure that you turn on all peripheral devices before turning on the
computer.
If an external device has a problem, make sure that the cable connections
are correct and secure.
Make sure that the configuration information is properly set in the BIOS
Setup program.
Make sure that all the device drivers are correctly installed.
Make notes of your observations. Are there any messages on the screen?
Do any indicators light? Do you hear any beeps? Detailed descriptions
are useful to the service personnel when you need to consult one for
assistance.
If any problem persists after you follow the instructions in this chapter,
contact an authorized dealer for help.
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Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light
amber).
Make sure that the AC adapter is properly connected.
Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.
If the battery doesn't charge after it has been stored in very low
temperatures, try disconnecting and reconnecting the AC adapter to
solve the problem.
Make sure that the battery pack is installed correctly.
Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.
The battery operating time indicated by the battery meter does not
match the actual operating time.
The actual operating time can be different from the estimated time,
depending on how you are using the computer. If the actual operating
time is much less than the estimated time, initialize the battery.
Bluetooth Problems
I cannot connect to another Bluetooth-enabled device.
Make sure that both devices have activated Bluetooth feature.
Make sure that the distance between the two devices is within the limit
and that there are no walls or other obstructions between the devices.
Make sure that the other device is not in “Hidden” mode.
Make sure that both devices are compatible.
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Display Problems
Nothing appears on the screen.
During operation, the screen may automatically turn off as a result of
power management. Press any key to see if the screen comes back.
The brightness level might be too low. Increase brightness.
The display output might be set to an external device. To switch the
display back to the LCD, press the Fn+F5 hot key or change the display
through the Display Settings Properties.
The characters on the screen are dim.
Adjust the brightness and/or contrast.
The display brightness cannot be increased.
As a protection, the display brightness will be fixed at a low level when
the surrounding temperature is too high or too low. It is not a
malfunction in this situation.
Bad dots appear on the display at all times.
A small number of missing, discolored, or bright dots on the screen are
an intrinsic characteristic of TFT LCD technology. It is not regarded as an
LCD defect.
DVD Drive Problems
The DVD drive cannot read a disc.
Make sure that the disc is correctly seated in the tray, with the label
facing up.
Make sure that the disc is not dirty. Clean the disc with a disc cleaning
kit, available in most computer stores.
Make sure that the computer supports the disc or the files contained.
You cannot eject a disc.
The disc is not properly seated in the drive. Manually release the disc by
inserting a small rod, such as a straightened paperclip, into the drive’s
manual eject hole and pushing firmly to release the tray.
76
Fingerprint Scanner Problems
The following message appears during the fingerprint enrollment
process – “Your device is having trouble recognizing you. Make sure
your sensor is clean.”
When enrolling a fingerprint, make sure you move your finger slightly
between each reading. Not moving or moving too much can both result
in fingerprint reading failures.
The following message appears during the fingerprint login process
– “Couldn’t recognize that fingerprint. Make sure you’ve set up your
fingerprint in Windows Hello.”
When placing your finger on the scanner, make sure your finger aims at
the center of the scanner surface and covers as much area as possible.
If a fingerprint login frequently fails, try enrolling again.
Hardware Device Problems
The computer does not recognize a newly installed device.
The device may not be correctly configured in the BIOS Setup program.
Run the BIOS Setup program to identify the new type.
Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
Check the cables or power cords for correct connections.
For an external device that has its own power switch, make sure that the
power is turned on.
77
Keyboard and Touchpad Problems
The keyboard does not respond.
Try connecting an external keyboard. If it works, contact an authorized
dealer, as the internal keyboard cable might be loose.
Water or liquid is spilt into the keyboard.
Immediately turn off the computer and unplug the AC adapter. Then
turn the keyboard upside down to drain the liquid out of the keyboard.
Make sure to clean up any part of the spill you can get to. Though the
keyboard of your computer is spill-proof, liquid will remain in the
keyboard enclosure if you don’t remove it. Wait for the keyboard to air
dry before using the computer again.
The touchpad does not work, or the pointer is difficult to control
with the touchpad.
Make sure that the touchpad is clean.
LAN Problems
I cannot access the network.
Make sure that the LAN cable is properly connected to the RJ45 connector
and the network hub.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
Power Management Problems
The computer does not enter Sleep or Hibernation mode
automatically.
If you have a connection to another computer, the computer does not
enter Sleep or Hibernation mode if the connection is actively in use.
Make sure that the Sleep or Hibernation time-out is enabled.
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The computer does not enter Sleep or Hibernation mode
immediately.
If the computer is performing an operation, it normally waits for the
operation to finish.
The computer does not resume from Sleep or Hibernation mode.
The computer automatically enters Sleep or Hibernation mode when the
battery pack is empty. Do any one of the following:
− Connect the AC adapter to the computer.
− Replace the empty battery pack with a fully charged one.
Software Problems
An application program does not work correctly.
Make sure that the software is correctly installed.
If an error message appears on the screen, consult the software program’s
documentation for further information.
If you are sure the operation has stop, reset the computer.
Sound Problems
No sound is produced.
Make sure that the volume control is not set too low.
Make sure that the computer is not in Sleep mode.
If using an external speaker, make sure that the speaker is properly
connected.
Distorted sound is produced.
Make sure that the volume control is not set too high or too low. In
most cases, a high setting can cause the audio electronics to distort the
sound.
The sound system does not record.
Adjust the playback or recording sound levels.
79
Startup Problems
When you turn on the computer, it does not seem to respond.
If you are using an external AC power, make sure that the AC adapter is
correctly and securely connected. If so, make sure that the electrical
outlet works properly.
If you are using the battery power, make sure that the battery is not
discharged.
When the ambient temperature is below -20 °C (-4 °F), the computer will
start up only if both battery packs are installed.
WLAN Problems
I cannot use the WLAN feature.
Make sure that the WLAN feature is turned on.
Transmission quality is poor.
Your computer may be in an out-of-range situation. Move your computer
closer to the Access Point or another WLAN device it is associated with.
Check if there is high interference around the environment and solve
the problem as described next.
Radio interference exists.
Move your computer away from the device causing the radio interference
such as microwave oven and large metal objects.
Plug your computer into an outlet on a different branch circuit from
that used by the affecting device.
Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.
Make sure that the WLAN feature is turned on.
Make sure that the SSID setting is the same for every WLAN device in
the network.
Your computer is not recognizing changes. Restart the computer.
80
Make sure that the IP address or subnet mask setting is correct.
I cannot communicate with the computer in the network when
Infrastructure mode is configured.
Make sure that the Access Point your computer is associated with is
powered on and all the LEDs are working properly.
If the operating radio channel is in poor quality, change the Access Point
and all the wireless station(s) within the BSSID to another radio channel.
Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point it is associated with.
Make sure that your computer is configured with the same security option
(encryption) to the Access Point.
Use the Web Manager/Telnet of the Access Point to check whether it is
connected to the network.
Reconfigure and reset the Access Point.
I cannot access the network.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
You have moved out of range of the network.
Turn off power management.
Other Problems
The date/time is incorrect.
Correct the date and time via the operating system or BIOS Setup
program.
After you have performed everything as described above and still have
the incorrect date and time every time you turn on the computer, the
RTC (Real-Time Clock) battery is at the end of its life. Call an authorized
dealer to replace the RTC battery.
81
GPS signals drop when they are not supposed to.
If your computer is connected to the docking station which has one or
more USB 3.1/3.0 devices connected, the USB 3.1/3.0 device can interfere
with the radio frequency, causing poor GPS signal reception. To solve the
problem in this situation, run the BIOS Setup Utility, go to Advanced
Device Configuration Docking USB Port Setting and change the setting
to USB 2.0.
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Resetting the Computer
You may have to reset (reboot) your computer on some occasions when an
error occurs and the program you are using hangs up.
If you are sure the operation has stopped and you cannot use the “restart”
function of the operating system, reset the computer
Reset the computer by any of these methods:
Press Ctrl+Alt+Del on the keyboard. This opens the Ctrl-Alt-Del screen
where you can select actions including Restart.
If the above action does not work, press and hold the power button for
more than 5 seconds to force the system to turn off. Then turn on the
power again.
83
System Recovery
Using Windows RE
Windows 10 has a recovery environment (Windows RE) that provides recovery,
repair, and troubleshooting tools. The tools are referred to as Advanced
Startup Options. You can access these options by selecting Settings
Update & security. There are several choices:
System Restore
This option allows you to restore Windows to an earlier point in time if
you have created a restore point.
Recover from a drive
If you have created a recovery drive on Windows 10, you can use the
recovery drive to reinstall Windows.
Reset this PC
This option allows you to reinstall Windows with or without keeping
your files.
See Microsoft website for more information.
NOTE:
If you are in a situation where your computer won’t boot into Windows, you
can access the Advanced Startup Options by running the BIOS Setup Utility
and selecting Advanced Windows RE.
System recovery for Windows 10 typically will take several hours to
complete.
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Using Recovery Partition
When necessary, you can restore your Windows 10 system to the factory
default state by using the “recovery partition” feature. Recovery partition is
a portion of your hard disk drive (i.e. SSD on your computer model) that is
set aside by the manufacturer to hold the original image of your system.
WARNING:
Using this feature will reinstall Windows to your system and configure it to
the system’s factory default settings. All data on the hard disk drive will be
lost.
Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems.
To restore your system to the factory default state:
1. Connect the AC adapter.
2. Run BIOS Setup Utility. Select Advanced Recovery Partition. (See
Chapter 5 for more information.)
3. Follow the onscreen instructions to complete the process.
85
Using the Driver Disc (Optional)
NOTE: You can download the latest drivers and utilities from Getac website at
http://www.getac.com
The Driver disc contains drivers and utilities required for specific hardware
in your computer.
Since your computer comes with drivers and utilities pre-installed, you
normally do not need to use the Driver disc. In case you want to manually
install Windows, you will have to install the drivers and utilities one by one
after installing Windows.
To manually install drivers and utilities:
1. Start up the computer.
2. Skip this step if your model has a DVD drive.
Prepare an external CD/DVD drive (with USB connection). Connect the
drive to your computer. Wait for the computer to recognize the drive.
3. Insert the Driver disc. Make sure you use the disc that matches the
Windows version of your computer.
Support.
4. The autorun program should automatically start. You will see the
installation menu. Click NEXT to go to the next page if there is more
than one.
5. To install a driver or utility, just click the particular button and follow
the onscreen instructions to complete the installation.
86
Appendix A
NOTE: Specifications are subject to change without any prior notice.
Parts Specifications
CPU
BIOS
RAM 8/16/32GB DDR4 SO-DIMM x 2, 2666MHz
Display Panel
Controller
Audio Features
Microphone Integrated x 2, Mic Array
Speaker Speaker × 2
Keyboard
Pointing device Glide touchpad with multi-touch feature, capacitive type
SSD (solid-state drive)
Optical disc drive
(Expansion models only)
Card slots
Comet Lake U Platform
- Intel® Core™ i5-10210U, 1.6GHz up to 4.2GHz, 6M cache
- Intel® Core™ i5-10310U, 1.6GHz up to 4.4GHz, 6M cache
- Intel® Core™ i7-10510U, 1.8GHz up to 4.9GHz, 8M cache
- Intel® Core™ i7-10610U, 1.8GHz up to 4.9GHz, 8M cache
- Intel® Core™ i7-10710U, 1.1GHz up to 4.7GHz, 12M cache
Insyde, 32MB flash EEPROM, UEFI, supporting TPM, vPro, NIST,
Computrace, self-diagnostics, Smart card security, and Asset Tag
13.3-inch (16:9) wide TFT LCD, 1920x1080 FHD, dimmer mode,
blackout mode, capacitive multi-touch - 10 point (option)
UMA - Intel® UHD Graphics 620
Option: Nvidia GTX1050 MXM card (for models with discrete GPU)
High Definition audio
Standard keys with numeric pad keys, 12 function keys, special Fn
(Function) key and Windows keys, with backlight
SATA III or PCIe (option) interface, M.2 2280 form factor,
256GB/512GB/1TB
Up to two SSDs (SSD 1 and SSD 2) can be installed, with SSD 1 as the
C: drive containing the operating system
SATA interface, Super-Multi DVD drive or Blu-ray DVD drive (option)
SD/SDXC
Smart Card
ExpressCard/54 or PC Card (Expansion models only))
87
Parts Specifications
I/O ports Standard
Configurable
I/O options
Optional Second RS-232 (Expansion models only))
LAN Intel® i219-LM Gigabit Network Connection
Wireless LAN + Bluetooth Intel® Wi-Fi 6 AX200 + Bluetooth 5.0 combo
GPS (option) UART
WWAN (option) 3G/4G LTE, external accessible SIM card slot
Camera (option) FHD Webcam, IR sensor (option)
Barcode scanner (option) 1D and 2D
RFID reader (option) USB interface, contactless, supporting HF (13.56 MHz)
Security
Power AC adapter
Battery pack x 2
Dimension
Weight Standard model: 2.32 kg
USB 3.1 Gen 2, PowerShare USB 2.0, RJ45, HDMI 1.4, combo audio (4pole TRRS 3.5mm type), docking, tri antenna pass-through
Left/right configuration: VGA/RS-232, RS-232/DisplayPort, or RS-232/
USB-C
Kensington lock
TPM 2.0
Fingerprint scanner (option)
Universal AC adapter, 90 W or 120 W (for models with discrete GPU),
input: 100-240 VAC, output: 19 V
Standard model: Lithium-ion Prismatic type, 6-cell, 11.1V, 2100mAh,
24Wh
Expansion model: Lithium-ion Cylindrical type, 12-cell, 10.8V,
6900mAh, 75Wh
Standard model: 342 x 281 x 34.9 mm
Expansion model: 342 x 281 x 53.5 mm
Expansion model: 3.07 kg
88
Appendix B
Information
This appendix provides regulatory statements and safety notices on your
computer.
NOTE: Marking labels located on the exterior of your computer indicate the
regulations that your model complies with. Please check the marking labels and
refer to the corresponding statements in this appendix. Some notices apply to
specific models only.
89
On the Use of the System
Class B Regulations
USA
Federal Communications Commission Radio Frequency Interference
Statement
NOTE:
This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
Please note:
The use of a non-shielded interface cable with this equipment is prohibited.
Company name: Getac USA
Address: 15495 Sand Canyon Rd., Suite 350 Irvine, CA 92618 USA
Phone: 949-681-2900
90
Canada
Canadian Department of Communications
Radio Interference Regulations Class B Compliance Notice
This Class B digital apparatus meets all requirements of the Canada
Interference-Causing equipment regulations.
Cet appareil numérique de Classe B respecte toutes les exigences du
Règlement Canadien sur le matériel brouileur.
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe B
prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
ANSI Warning
Equipment approved for UL 121201/CSA C22.2 NO. 213, Nonincendive
Electrical Equipment for use in Class 1, Division 2, Group A, B, C, and D.
Maximum ambient temperature: 40°C
WARNING: To prevent ignition of a hazardous atmosphere, batteries
must only be changed or charged in an area known to be non-hazardous.
EXPLOSION HARZARD WARNING: External connections/hubs through the
connectors as mentioned (USB connector, Ethernet connector, phone
connector, VGA port, HDMI port, DP port, serial port, power supply
connector, microphone jack, and headphones jack) are not to be used in
a hazardous location. When used with a docking station (such as the
office dock or vehicle dock), the docking/undocking of the equipment
must be conducted outside the hazardous area. Docking/undocking in a
hazardous area is prohibited. Any external card (such as the micro-SIM
card and SD card) must not be removed or replaced while the circuit is
live or unless the area is free of ignitable concentrations.
Power adapter shall not be used in hazardous locations.
91
Safety Notices
About the Battery
If the battery is mishandled, it may cause fire, smoke or an explosion and
the battery’s functionality will be seriously damaged. The safety instructions
listed below must be followed.
Danger
Do not immerse the battery with liquid such as water, sea water or soda.
Do not charge/discharge or place the battery in high-temperature (more
than 80 °C / 176 °F) locations, such as near a fire, heater, in a car in direct
sunlight, etc.
Do not use unauthorized chargers.
Do not force a reverse-charge or a reverse-connection.
Do not connect the battery with AC plug (outlet) or car plugs.
Do not adapt the battery to unspecified applications.
Do not short circuit the battery.
Do not drop or subject the battery to impacts.
Do not penetrate with a nail or strike with a hammer.
Do not directly solder the battery.
Do not disassemble the battery.
Warning
Keep the battery away from infants.
Stop using the battery if there are noticeable abnormalities such as
abnormal smell, heat, deformities, or discoloration.
Stop charging if the charging process cannot be finished.
In case of a leaking battery, keep the battery away from flames and do
not touch it.
Pack the battery tightly during transport.
92
Caution
Do not use the battery where static electricity (more than 100V) exists
that might damage the protection circuit of the battery.
When children are using the system, parents or adults must ensure that
they are using the system and battery correctly.
Keep the battery away from flammable materials during charging and
discharging.
In case lead wires or metal objects come out from the battery, you must
seal and insulate them completely.
Caution Texts Concerning Lithium Batteries
DANISH
ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det
brugte batteri tilbage til leverandøren.
NORWEGIAN
ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme
batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte
batterier kasseres i henhold til fabrikantens instruksjoner.
SWEDISH
VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp
eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera
använt batteri enligt fabrikantens instruktion.
FINNISH
VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda
paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty
paristo valmistajan ohjeiden mukaisesti.
ENGLISH
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the equipment
manufacturer.
Discard used batteries according to manufacturer's
instructions.
DEUTSCH
VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich-
93
wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des
Herstellers.
FRENCH
ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la
batterie. Remplacer uniquement avec une batterie du même type ou d’un
type équivalent recommandé par le constructeur. Mettre au rebut les
batteries usagées conformément aux instructions du fabricant.
Attention (for USA Users)
The product that you have purchased contains a rechargeable battery. The
battery is recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of this battery into the municipal
waste stream. Check with your local solid waste officials for details in your
area for recycling options or proper disposal.
About the AC Adapter
Use only the AC adapter supplied with your computer. Use of another
type of AC adapter will result in malfunction and/or danger.
Do not use the AC adapter in a high moisture environment. Never touch
it when your hands or feet are wet.
Allow adequate ventilation around the AC adapter when using it to
operate the device or charge the battery. Do not cover the AC adapter
with paper or other objects that will reduce cooling. Do not use the AC
adapter while it is inside a carrying case.
Connect the adapter to a proper power source. The voltage requirements
are found on the product case and/or packaging.
Do not use the AC adapter if the cord becomes damaged.
Do not attempt to service the unit. There are no serviceable parts inside.
Replace the unit if it is damaged or exposed to excess moisture.
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