GE VKXR4100T Owner’s Manual

~ Model: VKXR4100T

.-

~ Washer

Important Safety Information

Operating I+tructions

The Controls on Y&r Washer
Other Washer Features
Care of Product

1

Ownerk Manual

GEAnswer Center@

800.626.2000

HcnPollur

Welcome to the Hotpoint family. Best of all, you’ll experience
We’re proud of our quality prod- these values each time you do
ucts and we believe in dependable the laundry. That’s important,

service. You’ll see it in this easy-to­use manual and you’ll hear it in the part of your family for a long time.
friendly voices of our customer

service department.

because your new washer will be

Before

using

your

washer

Stap/e your receipt to the inside back
cover of this manual.

Write down the model and seria/

numbers here. They are behind

the top edge of the control panel.

Model number ~

Serial number

Date of purchase

Help us

helpyou

800.626.2000

2

Before you call for service,

there are a few things you can
do to help us serve you better.

Read this manual. It contains

instructions to help you use and
maintain your washer properly.

Save time and money. Check the

section titled “If Something Goes
Wrong” before calling. This

section was designed to solve
common problems you might
encounter.

If you do need service, you can
relax knowing help is only a phone
call away. A list of toll-free customer

service numbers is included on the
inside back cover. Or call the GE

Answer Center” at 800.626.2000,

24 hours a day, 7 days a week.

Read all safetyinformation beforeusing

Many washers are located near a gas dryer or a water heater in the home.

A

WAl?A//lVG: For your safety the information in this manual must be
followed to minimize the risk of~re or explosion or to prevent property
damage, personal injury or loss of life.

Do not store or use gasoline IF YOUSMELL GAS
or other flammable vapors
and liquids in the vicinity of
this or any other appliance.

Installation and service must
be performed by a qualified
installer, semice agency or
the gas supplier.

1

Do not try to light any appliance.

2

Do not touch any electrical
switch; do not use any phone
in your building.

3

Clear the room, building or

area of all occupants.

4

Immediately call your gas
supplier from a neighbor’s
phone. Follow the gas
supplier’s instructions.

A

Water Heater Safety

Under certain conditions
hydrogen gas may be produced
in a water heater that has not been
used for two weeks or more.
HYDROGEN GAS CAN BE
EXPLOSIVE UNDER THESE
CIRCUNISTANCES.

If you cannot reach your gas

5

supplier, call the fire department.

If the hot water has not been used
for two weeks or more, prevent the
possibility of damage or injury by
turning on all hot water faucets
and allow them to run for several
minutes before using any electrical
appliance which is connected to
the hot water system. This will
allow any hydrogen gas to escape.
Since the gas is flammable, do
not smoke or use an open flame

01- appliance during this process.

TO reduce the risk of fire, electric shock, or injury to persons
when using your appliance,

follow basic precautions, including

the following sections.

Use this appliance only for its
intended purpose as described
in this Owner’s Manual.

This washer must be properly
installed and located in
accordance with the Installation
Instructions before it is used. If ~

you did not receive an Installation

Instructions sheet, you can obtain
one by calling, toll-free, the GE

Answer Center”, 800.626.2000.

– Properly ground to conform

with all governing codes and
ordinances. Follow details in
Installation Instructions.

—

Install or store where itwill not be
exposed to temperatures below
freezing or exposed to the weather.

– Connect to a properly rated, pro-

tected and sized power supply cir­cuit to avoid electrical overload.

—

Connect to adequate plumbing
and drain facilities as described
in the Installation Instructions.

s Turn off water faucets when the

washer is not in use to relieve
pressure on hoses and valves and

to minimize leakage if a hose or

valve should break or rupture.

Do not repair or replace any
part of the appliance or attempt
any servicing unless specifically
recommended in this Owner’s
Manual or in published user­repair instructions that you s
understand and have the skills
to carry out.

When disconnecting this

appliance pull by the plug rather

than the cord to avoid damage to

the cord or junction of cord and
plug. Make sure that the cord
is located so that it will not be
stepped on, tripped over or
otherwise subjected to damage
or stress.

Keep all laundry aids (such
as detergents, bleaches, fabric
softeners, etc. ) out of the reach
of children, preferably in a
locked cabinet. Observe all
~~arnings on container labels
to avoid personal injury.

Do not tamper with the controls.
Keep the area around and

underneath your appliances
free from the accumulation of
combustible materials, such as
lint, paper, rags, chemicals, etc.

. .

Keep the floor around your
appliances clean and dry to
reduce the possibility of slipping.

Never reach into washer while
it is moving. Before loading,
unloading or adding clothes,

push in the Cycle Selector knob
and wait until the machine has
completely stopped before open­ing the lid.

Close supervision is necessary
if this appliance is used by or
near children. Do not allow

children to play inside, on or
with this appliance or any
discarded appliance. Dispose
of discarded appliances and
shipping/packing materials
properly. Before discarding
a washer, or removing from
service, remove the washer lid.

Do not leave washer lid up
during cycle. This will stop
the wash and spin action and
prevent completion of the cycle.

Do not wash or dry articles that
have been cleaned in, washed
in, soaked in, or spotted with

combustible or explosive
substances (such as wax, oil,
paint, gasoline, degreasers,
dry-cleaning solvents, kerosene,
etc. ) which may ignite or
explode. Do not add these
substances to the wash water.
Do not use these substances
around your washer and/or
dryer during operation.

●

The laundry process can reduce ­the flame retardancy of fabrics.
To avoid such a result, the
garment manufacturer’s care
instructions should be followed
very carefully.

●

Do not mix chlorine bleach with
ammonia or acids such as vinegar
and/or rust remover. Mixing can
produce a toxic gas which may
cause death.

●

Never climb on or stand on the

washer top.

●

Do not wash fiberglass articles in
your washer. Skin irritation could
result from the remaining parti­cles that may be picked up by
clothing during subsequent

washer use.

●

To minimize the possibility
of electric shock, unplug this
appliance from the power supply
or disconnect the washer at the
household distribution panel by
removing the fuse or switching
off the circuit breaker before
attempting any maintenance
or cleaning.

●

NOTE: Turning the Cycle
Selector knob to an off position
does NOT disconnect the
appliance from the power supply.

●

Do not operate this appliance
if it is damaged, malfunctioning,
partially disassembled, or has
missing or broken parts, including
a damaged cord or plug.

SAVE THESE INSTRUCTIONS

5

The

controls
onyou~
washer

A

Load Size

SMALL

EXTRA
SMALL

load size

MEDIUM

LARGE

GENTLE

SLOW

GENTLE

FAST

A

WASH

SPIN SPeed

WARM

COLD

COLD

FAST

————

COLD

Wash/Spin Speed

WASH

RINSE

ternPeratUre

WARM

B} selecting load size, you are setting the
~~ater le~wl. For the best results, select a size
appropriate for the load you are washing.

6

This ref-ers to the speed of’ the ;lgitator during
the Irxsh and the basket during spin.

With the ATOrnIalJvash speed the aSitalor n]mes
faster. Use f’or cottons, denims allcl pla) clothes.
With the Gentle ~~mllspeeci the agitator moves
slmwr. Use for delic;lte

The Fast spin speed is for durable items.
The S1OIVspin speed is for delicate items
like s~vcatcrs al]d lingerie. Clothes \villbe
less A; th:m t~’hen using a f’ast spin speecl.

and knit items.

Cycle Descriptions

t

OFF

REGULAR

For heavi~y to lightly
soiled cottons, linens,
work and play clothes.

extra rinse

PERM PRESS

For synthetics
blends with normal soil.

OFF

oWional extra rinse

~ ‘J

Iiaht soil

normal

heavy

supercycle

“T

—

auto soak/15 mm

auto soak/30 min

w

7

.

s

:~o

●

●

and

OFF

KNITS

Specially designed for
normally soile-d knits.

Perm. wess

knits

● OFF

DELICATES

For lingerie and special-care
fabrics with light to normal

soil.

AUTO SOAK

For heavily soiled clothes.
Begins with a brief agita-

tion, soaks for a specified
period of time, then moves
through the rest of the
cycle automatically.

SUPERCYCLE

For heavily soiled and heavy

duty fabrics. This cycle pro­vides a longer agitation.

A

Wash/Rinse Temperature A

or instructions ~$rhen]aun[iering. USC this cluwt
as a general (guide.

‘Warm water is approximately 90°F to 110°E (hand comfortable)

‘

Selecting Cycle/Starting Washer

Push in the Cycle knob to select tile clesired
cvcle. See the above Cycle Descriptions.

.

●

.Add detergent.

●

.Add clothes and close lid.

●

PLdlout the Cycle knob to start Irasher.

See

next jbagefor other washer Jedwes

7

Otherwasherfeatures your modelmay have

When you use extra detergent The washer will pause for a few

OFF

@

SET

or bleach to clean heavily soiled
clothes, you may want to use the
Extra Rinse option. This option
provides a second deep cold rinse
in the Regular cycle. Turn the
Extra Rinse knob to SET.

minutes before the Extra Rinse
option begins.

Pour hquld bleach mto bleach
dispenser

This dispenser dilutes liquid
chlorine bleach before it reaches
into your wash load. To use, follow
these steps:

1

Check clothing care labels for
special instructions.

2

Measure liquid bleach carefully,

following instructions on bottle.
Before starting the washer,

3

pour measured amount of
bleach directly into bleach
dispenser. Avoid splashing
or over-filling dispenser.

If you prefer to use powdered
bleach, pour it into the wash
basket with your detergent.

NOTE:

Never pour undiluted liquid chlorine
bleach directly onto clothes or into

the wash basket.

Do not pour powdered bleach or
non-chlorine bleach into bleach
dispenser

8

Pour liquid fabric softener
and water into fabric softener
dispenser

This dispenser automatically

releases liquid fabric softener at
the proper time during the cycle. ●

To use, follow these steps:

1 Make sure dispenser is securely

attached to agitator.

2 Pour liquid fabric softener

into dispenser, using amount
recommended on package.

3 Add water to dispenser until it

reaches the maximum fill line.

NOTE:

●

Do not stop the washer during
the first spin. This will cause
the dispenser to empty too soon.

●

Do not use the Fabric Softener
Dispenser with the Auto Soak.

●

Never pour fabric soi?ener directly
on clothes. It will leave spots on
clothes.

●

Only use dispenser for liquid fabric
softeners. If dispenser gets clogged,
see Cleaning section below.

Do not pour anything into the
agitator if the top is removed

Remove the dispenser from the
top of the agitator.

2

Separate the dispenser cup from

-...,,.,.-

Q

Separate for cleaning

r

the cover by grasping the top and
pushing down on the inside of the
cup with your fingers. Dispenser
cup will pop free from the cover.

3

To clean dispenser, soak both the
dispenser cup and the dispenser
cover in the following solution:

7 US gallon (3.8 liters) warm water

1/4cup (60ml) heavy duty liquid

detergent

1 cup (240 ml) bleach

45If necessary, loosen build-up

with a clean, soft cloth after soak-

ing. Do not use a stiff brush; you
may roughen the surface of the
dispenser.

Rinse and reassemble dispenser.
Place dispenser back on the
agitator.

9

Preparing to Wash

Empty pockets, unroll cuffs, shake
out loose dirt, zip zippers, fasten
snaps, hooks and buttons.

Treat/remove stains. See Stain
Removal Guide.

Always follow Fabric Manufacturer’s
Care Label when laundering.

Soti by color

(Separate colofiast from

non-colorfast fabrics*)

● Whites

● Lights

● Darks

Separate by fabric type

Cottons and linens
Permanent press cottons and

blends

Synthetic and poly knits

Turn poly knits inside-out to
reduce pilling.

Do any necessary mending.

Use a net laundry bag for
delicate items.

Separate lint producers from
lint collectors

c Lint producers: terry cloth and

chenille

● Lint collectors: velveteen and

corduroy

Sort by soil

● Light

QMedium

● Heavy

Non-colorfast falmics may bleed or fade. Sort @y

%

individual color.

10

Delicates

Always add detergent before

adding clothes so that the deter­gent can work effectively.

Using the correct amount of
detergent is one of the most
important things you can do to
make sure your wash comes out

clean. Always follow the detergent

package directions.

Using too little detergent is
a common cause of laundry
problems. Use more detergent if

you have hard water, large loads,

greasy or oily soils or lower water
temperature.

B

Load dry items loosely, spacing even­ly around agitator, and close the lid.

A typical wash load: two twin sheets,

two pillow cases, three small bath
towels, three wash cloths and two
t-shirts.

Place large items in bottom, small
items in the middle and medium
items on top.

When loading wet items make
sure you set the load/water level
high enough to allow the items to
move freely.

Wash bulky items like blankets

separately.

To add items after washer has
started, push in Cycle knob and
submerge additional items next to
the agitator. Close the lid and pull
Cycle knob out to restart.

To reduce wrinkling, give perma­nent press items, synthetics and
poly knits room to move freely in
the washer.

NOTE:

●

Do not wrap large items like sheets
around the agitato~

●

Do not wash fabrics containing
flammable materials (waxes, clean­ing fluids, etc.) “inyour washez

Care & Cleaning

Leave the lid open after washing
to allow moisture to evaporate. The

wash basket is practically care free.
If you want to clean the basket use

a clean soft cloth dampened with
liquid detergent, then rinse. (Do
not use harsh or gritty cleaners. )
To rinse:

1 Choose the largest load size.

2 Turn the Cycle knob to any

rinse setting.

3 Start washer.

Fill Hoses—Hoses connecting wash-

er to faucet should be replaced
every five years.

t

Lint Fi/ter—The lint filter is located

under the agitator. It is self cleaning
and requires no maintenance.

Exterior—Immediately wipe off any
spills. Wipe with damp cloth. Try
not to hit surface with sharp objects.

Moving and Storage—Ask the service

technician to remove water from
drain pump and hoses. Do not store
the washer where it will be exposed
to the weather. Call the GE Answer
Center@ 800.626.2000 for informa­tion on how to keep the tub station­ary when moving the washer.

Long Vacations—Be sure water

supply is shut off at faucets. Drain
all water from hoses if weather will
be below freezing.

11

Always folio w Fabric Manufacturer Care Label or instructions when laundering.
Otherwise use the information below as a general guide.

Down-Filled Garments /dW2i~S WZMh dol~n-fil]d &l-lllCIltS SCp2U-:itd}’ fI-O1ll OthC?l-t~p~S

of

garments. Wet clo~ITngilres CJf’fanodor [I]at [vill disappe:ir Tvllen

the down is drieci. \Vash diJ\$71]itell~s fi-equcnll) 10 flLlff

down and to

the load is balanced. ,-ldd (()~ycls if necessa]q’..

retain doum’s ~t’:mnth. \\’hen ~$’asllillgmake S{II-C?

-llmll]-s tumble-dry

,

down garments.

LIp the

Pillows

Blankets

Electric

Blankets Sew a strong piece ofclo(l]” OVC1tl]c plLlg to protect the

Permanent Press Clothes

that are Line Dried

Pillows are macle from a Iiirie[? of”nlaterials. \4’ash onl? if
recommended on the l’i]lo~y ~l;~l~tlf’:~(’t~ll-cl-’s(;arc I.abel. hfk)re

washing check pillO\\’sf’ol”\veak se:~nls or holes, and

mend. Let

the washer fill ~vitl]~rater :~nd :idd detergent. I.et tl]e Irasher
agitate for several minutes :]l]c1then add pillo~vs il] pairs. This
~villkeep the load b:ilanccd. Use the lar~est loa[l/\vater letJel
available.

Let the }vasher fill tvith ~rater. add detergen~, allo~y de~ergent to
dissolve, then ac]d b]anket. M’ash onl~ one blanket at a time.

blanket and washer from damage. ~~’ash according to pillo~v
instructions above.

Select a larger load,/~rater lmel tlla~]norlnal. This ~till provide
more ~vater to help reduce Jvrinkling and to allow clothes enough
room to move aroLlnd. Rem(j\Te clothes as soon as the ~vasl]cycle is
complete and han,q them Llpi~nnledi:~tel~.

12

StainRemoval Guide

● Check Fabric Care Label. ● To make sure a stain removal

QRemove stains as soon as

possible. The fresher the stain,
the easier it is to remove. s Avoid use of hot water on

u

product is safe for your fabric
test it on a hidden inside seam.

unknown stains. It can set
some stains.

i

A thorough soaking with detergent
or a special soaking agent is an
effective way to remove heavy
soils or stains.

Try one of these methods.

● Use the soak cycle. If your model

does not have a soak cycle you
can still soak by allowing the
washer to fill and agitate for a few
minutes to help loosen soils. Then
push in the Cycle knob to stop
the washer (keep lid closed) and
allow to soak. Don’t leave your
laundry soaking in the washer
longer than a few hours. After
the soak period, pull out the
Cycle knob to complete the cycle.

●

Pretreat heavy soil by rubbing

in a small amount of liquid
detergent or a paste made of
water and powdered detergent
or soap. For best results, wait

1/2 hour before washing.

●

To remove stains on white or
bleachable fabrics, try soaking the
stained area in a container for five
minutes in the following solution
and then launder in the washer:

1 US gallon (3.8 liters) cool water

1/4 cup (60 ml) chlorine bleach

To remove stains on white or bleachable fabrics, try soaking the stained
area in a container for five minutes in the following solution and then
launder in the washer:

7US gallon (3.8liters) cool water

1/4cup (60ml) chlorine bleach

Turn page for sjbectjicstain removal

13

Removing SjbecijicStains

..

Stain

Foods on synthetic clothes may
cause stains which are virtually
invisible when you put the clothes
in the washer. If these stains are not
completely removed in the wash,

they may pick up dirt from other
clothes in the washer and appear
after the clothes are dried.

White and Bleachable Fabrics

Rub with ice or immerse in very cold water.

Use dull tool to carefully scrape off as much

adhesive or-gum as possibk Rub the stain with

undiluted liquid detergent. Rinse well,

then wash as-usual. ‘

When They Become Visible:

s Rub the stain with undiluted

liquid detergent.

● Let stand 30 minutes.

● Rewash using the hottest water

that is safe for the fabric.

Preventing These Stains:

● Increase the amount of

detergent used.

● Increase water temperature.

● Wash synthetics often.

Other Washable Fabrics

Same as white and bleachable
fabrics.

Apply undiluted liquid detergent. Rinse.

If stain remains, use the Bleach Solution;

Soak in cold water, then launder in warm
water. If stain remains, use the Bleach

Solution; launder.

Soak in cold water. Use the Bleach

Solution; launder.

Same aswhite and bleachable
fzibrics except use non-chlorine
bleach.

Sponge or soak in cool water,
then launder.

Same aswhite and bleachable
fiabricsexcept use non-chlorine

i

u

Stain

White and Bleachable Fabrics

Without cream: Use the Bleach Solution;

launder.

With cream: Soak in cold water, then use

the Bleach Solution; launder..

Use the Bleach Solution: launder. Rub the stain with undiluted

Apply undiluted liquid detergent; launder.

(Treat mildew spots while they are fresh,
before mold has a chance to weaken fabric.) launder. Bleach with
If either type stain remains, use the Bleach ‘ non-chlorine bleach; launder.
Solution; launder. (Severe scorch stains can Old mildew cannot be removed.
seldom be removed. )

.

Other Washable Fabrics

Sponge with warm water. If

.

stain remains, apply warm
glycerine (available at drug
stores), let stand 30 minutes
and rinse well. Wash as usual.

liquid detergent. Rinse well,
then wash as usual.

Sponge with warm water. Apply
undiluted liquid detergent;

Scorch can seldom be removed.

Fresh stains: Place stain face down on an
absorbent towel and use a spray cleaner. fabrics except launder using

Rinse well, then wash as usual. Old stains:
Use the Bleach Solution; launder.

Soak stain in cool water. If stain remains,
use the Bleach Solution; launder.

Apply undiluted liquid detergent and launder

in’~arm water. If co’lor has ch’&ged you may
be able to restore it by treating with ammonia
or vinegar.

Do not mix chlorine bleach with ammonia or acids such as

A

vinegar and/or rust remover. Mixing can produce a toxic gas
which may cause death.

Same as white and bleachable

non-chlorine bleach.

Sponge with warm water.
Bleach remaining stain with

non-chlorine bleach.

Launder in warm water. Rinse

well. Bleach with non-chlorine

bleach.

15

.!

Problem Possible Causes

Washer is unplugged

Water supply is turned off

Controls are not set properly

Lid is open

Circuit breaker/fuse is
tripped/blown

Control is not set properly
Water supply is turned off

or improperly connected

Water valvescreens are
stopped up

What to Do

● Make sure cord is plugged securely into a

working outlet.

. Turn both hot and cold faucets fully on.

● Check controls and make sure Cycle knob

is pulled out to ON position.

● Close lid and pull Cycle knob out to ON

position.

● Check house circuit breakers/fuses. Replace

fuses or reset breaker. Washer should have

separate outlet.

● Check water temperature control and adjust.

● Turn both hot and cold Faucets fully on and

make sure hoses are connected to correct
faucets.

● Turn off the water source and remove the

water connection hoses from the upper back

of the washer. Use a brush or toothpick to
clean the screens in the machine. Reconnect

the hoses and turn the water back on.

16

House water heater is not set

● Make sure house water heater is delivering

properly water at 120”F.-15O”F. (48”C.-65”C.).

Drain hose is kinked or
improperly connected

● Straighten drain hose and make sure

washer is not sitting on it.

● Top of drain outlet should be less than 8 ft.

above floor.

Fill hoses or drain hose is
improperly connected

● Make sure hose connections are tight at faucets

and make sure end of drain hose is correctly
inserted in and secured to drain Pacility.

Household drain may
be clogged

● Check household plumbing. You may need

to call a plumber.

.

Problem

Possible Causes

Constant water pressure to the ●
fill hoses at the water source

What to Do

Tighten hoses atthe faucets and turn the water
off after each use.

●

Check condition of the fill hoses; they may
need replacement after 5 years.

Washer is uneven

Washer load is unbalanced

The washer normally pauses
between washing steps

selected - load you are washing.

● Make sure washer is level and firm

to the floor.

● Push the Cycle knob in to stop the

washer, open the lid and redistribute

the load evenly. Close the lid and restart.

. Make sure the cycle selected matches the

This is normal for some fabrics

Incorrect sorting

● Separate lint producers from

lint collectors.

Washing too long

Detergent not dissolving

I

Overloading

Too much bleach
Not enough detergent

.

Incorrect use of fabric softener

. Wash small loads for a shorter time than

larger loads.

● For best performance always add detergent

before adding clothes. If you use powdered
detergent, predissolve detergent in hot water

before adding to washer.

● Try a liquid detergent.

● Use warmer water temperature.

● Make sure Load Size Selector matches

load size.

● Check bleach packa,ge for correct amount.

. Try using more detergent.

● Check fabric softener package for

instructions (see Fabric Softener
Dispenser section).

17

Problem

Possib/e Causes What to Do

● Avoid mixing hea~ items (like work

clothes) with light items (like blouses).

● Separate permanent press from

other laundry.

● Try a fabric softener (like Downy brand).

Overloading or incorrect

water level

Incorrect wash and dry cycles

Repeated washing in water
that is too hot

Undiluted chlorine bleach

Small tears or holes
present before wash

● Load your washer so clothes have enough

room to move fkeely.

● Match Cycle selection to the type of fabric

you are washing (especially for permanent
press loads).

● MTashin warm or cold water with plenty

of detergent.

● Turn knits (which snag easily) inside out.

● Check bleach package instructions for

proper amount.

● Never add undiluted bleach to wash or

allow clothes to come in contact with
undiluted bleach.

● Repair tears and holes before wa~hing.

18

Chemicals like hair bleach,
hair dye, permanent wave
solution and toilet bowl cleaners

Permanent press items
naturally fray (especially

CO~~S and

CUffS)

● Rinse items that may have chemicals

on them before washing.

● While this is not caused by the washer,

you can slow the fraying process by

washing small permanent press loads with
higher water setting.

● Avoid washing heavy items (like towels)

with permanent press items.

●

.

q

●

Problem

Possible Causes

What to Do

r

Some fabrics will naturally ● Hot water is more likely to cause shrinkage

shrink in the wash

i

Not enough detergent

(larger loads, heavy soil,

and hard water might

require more detergent )

Water is not hot enough

Washer is overloaded

Soak time is too short

than cold water.

● Follow directions on care label.

● Try using more detergent (especially with

larger loads).

● If you live in a hard water area tryusing

awater conditioner like Calgon brand or
install a water softener.

● Make sure water heater is delivering water

at 120 °F.-1500F. (48”C.-65”C.).

. Do not use the washer when hot water is

used for other needs (dishes, baths, etc.).

● Make sure Load Size Selector matches

load size.

● Soak at least 30 minutes.

Soaking with too little detergent

Detergent is not dissolving

To restore Grayed Clothes,
try one of the following

● Use more detergent (especially with

heavy soil).

● Add detergent as wash basket falls with

water before you load clothes.

● Put clothes through awash cycle using hot

water. (Check the garment’s manufacturing
care label to see if hot water can be used. )
Add a non-precipitating water softener, such
as Calgon brand. Use 2 Vi? times more than
is recommended for normal water softening.
Do not use detergent or soap. Allow clothes

to go through a complete cycle. Repeat if

necessary.

● Soak your clothes using a water softener

instead of a soaking agent. Allow clothes
to soak for about 20 minutes.

19

Problem

Possible Causes What to Do

Not enough detergent ● Always use measured detergent.

on a consistent basis

Chlorine bleach may yellow

some fabrics

Iron or manganese in water may “

cause yellowing or yellow spots ,

Incorrect use of fabric softener

● Use non-chlorine bleach.

Use extra detergent plus a non-precipitating
water softener dissolved in water and
non-chlorine bleach.

●

Run hot water for 2 minutes to help the
pipes clean out iron buildup.

●

Drain your house water heater occasionally.

●

To remove s~ots spread stain area over a pan
of boiling w~ter a~d squeeze lemon juic~
through the stain.

●

Check fabric softener package
for instructions (see Fabric Softener
Dispenser section).

●

To remove spots dampen the spots

and rub witl~ undiluted liquid detergent.
Rewash, using chlorine bleach if it is safe
for the fabric.

T~e of detergent

● Switch to a lower sudsing detergent brand

and follow instructions on package.

Very soft

water

Result of normal wear on

● Try less detergent.

● While this is not caused by the washer,

poly-cotton blends you can slow the pilling process by washing

poly-cotton blends inside out.

Notes

r

i

21

We ’11bethere!

800.626.2000

800-GE-CARES

(800-432-2737)

Whatever your question about any
Hotpoint major appliance, GE “ ­Answer Center” information ser­vice is available to help. Your call—

and your question—will be answered

promptly and courteously.

AGE consumer service professional ~
will provide expert repair service,

scheduled at a time that’s conve-

nient for you. Many GE Consumer

Service company-operated loca­tions offer you service today or
tomorrow, or at your convenience

(’7:00 a.m. to 7:00 p.m. weekdays,

9:00 a.m. to 2:00 p.m. Saturdays).

And you can call any time. GE
Answer Center@ service is open

24 hours a day, 7 days a week.

Our factory-trained technicians
kno~ your appliance inside and
out—so most repairs can be han­died in just one visit.

800.626.2000

22

Upon request, GE will provide Consumers with impaired hearing
Braille controls for a variety of

GE appliances, and a brochure

to assist in planning a barrier-free ~~~itermay call 800-TDD-GEAC
kitchen for persons with limited
mobility. To obtain these items,
free of charge, call 800.626.2000.

or speech who have access to a

TDD or a conventional teletype-

(800-833-4322) to request informa-

tion or service.

800-626-2224

u

You can have the secure feeling that GE Consumer Service will still

be there after your warranty expires. Purchase a GE contract while your

warranty is still in effect and

multiple-year contract, you’re assured of future service at today’s prices.

you’11 receive a substantial discount. With a

9

●

800-626-2002

Individuals qualified to service
their own appliances can have
parts or accessories sent directly
to their home. The GE parts system
provides access to over 4’7,000
parts... and all GE Genuine Renewal
Parts are fully warranted. VISA,
MasterCard and Discover cards
are accepted.

We’re proud of our service and

want you to be pleased. If for some
reason you are not happy with the

service you receive, here are three
steps to follow for further help.

First, contact the people who ser-

viced your appliance. Explain why
you are not pleased. In most cases,

this will solve the problem.

Care and cleaning instructions con­tained in this manual cover proce­dures to be performed by any user.

Other servicing generally should be
referred to qualified service person­nel. Caution must be exercised,

since improper servicing may cause
unsafe operation.

Fh@lv if your problem is still

not resolved, write:

Major Appliance Consumer
Action Program

20 North Wacker Drive

Chicago, IL 60606

Next, if you are still not pleased,

write all the details—including
your phone number–to:

Manager, Consumer’Relations
Hotpoint, Appliance Park
Louisville, KY 40225

23

Staple sales shp or cancelled check here. ProojoJ ori~”nalfmrchase

date is needed to obtain service under warranty.

FULL ONE-YEAR WARRANTY

For one year from date of original
purchase, we will provide, free of charge,
parts and service labor in your home to
repair or replace
Fails because of a manufacturing defect.

LIMITED ADDITIONAL WARRANTIES
Nineteen year warranty-For the second

through the twentieth year from the date
of original purchase, we will provide, free
of charge, a replacement basket for any
basket that fails due to a manufacturing
defect.

Four year

warranty-For the second

any part of the washer that

through the fifth year from the date of
original purchase, we will provide, free
of charge, a replacement transmission
for any transmission that fails due to a
manufacturing defect.

*:$*: :# *~:- .,.

This warranty is extended to the original
purchaser and any succeeding owner for
products purchased for ordinary home
use in the 48 mainland states, Ha\vaii and
W’ashingtonj D.C. In Alaska the warranty
is the same except that it is LIMITED
because you must pay to ship the product
to the service shop or for the service tech­nician’s travel costs to your home.

All warranty service will be provided by

our Factory Service Centers or by our
authorized C~ustomer Care@ servicers
during normal working hours.

Should your appliance need service,
during warranty period or beyond, call
800-GE-CARES (800-432-2737) .

*.). *:*****************::*********

For limited additional warranties you pay
for the semice trip to your home and all
service labor charges.

● Service trips to your home to teach yoL~ If you have an installation problem,

how to use the product.

Read your Owner’s Manual. If you then
have any questions about operating the
product, please contact your dealer or our ‘acilities”
Consumer Affairs office at the address Q
below, or call, toll free:

GE Answer Center”

800.626.2000
consumer information service

Q Improper installation.

WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.

I

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights

which vary from state to state. To know what your legal rights are in your state, consult your local or state consumer

affairs office or your state’s Attorney General.

Warrantor: General Electric Company If further help is needed concerning this warranty, write:

Manager-Consumer Affairs, GE Appliances, Louisville, KY 40225

contact your dealer or installer. You are
responsible for providing adequate elec-

trical, exhausting and other connecting

Replacement of house fuses or resetting
of circuit breakers.

●

Failure of the product if it is misused,
or used for other than the intended
purpose or used commercially.

●

Damage to product caused by accident,

fire, floods or acts of God. ~

I

I

E!&ac_L,CG

●w

k

Printed in Louisville, KY

4

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