GE VH UL series User Manual
Critical Power
User Manual
Uninterruptible Power Supply
GE Consumer & Industrial SA
General Electric Company
CH – 6595 Riazzino (Locarno)
Switzerland
T +41 (0)91 / 850 51 51
F +41 (0)91 / 850 52 52
www.gecriticalpower.com
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User manual
Uninterruptible Power Supply
On-Line VH Series UPS
700 – 1000 – 1500 – 2000 – 3000 UL / 120V
Please read these instructions carefully before installation and start-up of the
VH Series UPS. Keep this manual in a safe place for future reference.
Model:
VH Series UL
Issued by:
Product Document Department – Riazzino - CH
Approved by
R&D Department – Riazzino - CH
Date of issue:
01.05.2015
File name:
GE_UPS_OPM_VHU_0K7_3K0_XUS_V011
Revision:
1.1
Identification No.
SAP – 1023054 / Local - 411254
Up-dating
Revision
Concerns
Date
1.0
Initial release
16.10.2012
1.1
Re-branding, ECN 2191
01.05.2015
© General Electric Consumer & Industrial SA. All rights reserved. The present publication and any other documentation supplied with the UPS system is
not to be reproduced, either in part or in its entirety, without the prior written consent of GE.
The information contained in this publication is intended solely for the purposes indicated.
The content of this manual may be subject to change without prior notice; no liability can be accepted for any error or omission. The illustrations and
plans describing the equipment are intended as general reference only and are not necessarily complete in every detail.
US
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Contents
1 IMPORTANT SAFETY INSTRUCTIONS ..................................................................................................................... 4
1.1 SAVE THESE INSTRUCTIONS ................................................................................................................................................................................... 4
1.2 SAFETY WARNINGS AND SYMBOLS..................................................................................................................................................................... 4
1.3 SAFETY RULES ............................................................................................................................................................................................................... 5
1.4 TRANSPORT / STORAGE ............................................................................................................................................................................................ 5
1.5 FCC COMPLIANCE STATEMENT ............................................................................................................................................................................. 5
2 INTRODUCTION ........................................................................................................................................................ 6
2.1 INTRODUCTION ............................................................................................................................................................................................................. 6
2.2 INTENDED USE .............................................................................................................................................................................................................. 6
2.3 WARRANTY...................................................................................................................................................................................................................... 6
2.4 DIAGRAM .......................................................................................................................................................................................................................... 6
3 INSTALLATION........................................................................................................................................................... 7
3.1 PACKAGE CONTENTS ................................................................................................................................................................................................. 7
3.2 INSTALLATION RULES ................................................................................................................................................................................................ 7
3.3 INSTALLATION PREPARATIONS ............................................................................................................................................................................. 8
3.3.1 Vertical installation – preparations ............................................................................................................................................................................................ 8
3.3.2 Rackmount installation - preparations .................................................................................................................................................................................... 9
3.4 REAR PANEL ................................................................................................................................................................................................................. 10
3.5 INSTALLATION OF A BATTERY EXTENSION PACK ....................................................................................................................................... 12
3.6 CONNECTIONS ........................................................................................................................................................................................................... 13
3.6.1 Connecting interface devices ......................................................................................................................................................................................................13
3.6.2 Connecting power and load .........................................................................................................................................................................................................13
3.6.3 Connecting REPO (Remote Emergency Power Off) switch ..........................................................................................................................................14
4 OPERATION ............................................................................................................................................................. 15
4.1 OPERATING PANEL ................................................................................................................................................................................................... 15
4.2 START-UP ...................................................................................................................................................................................................................... 16
4.2.1 Start-up, mains available ...............................................................................................................................................................................................................16
4.2.2 Start-up, mains not available ......................................................................................................................................................................................................16
4.3 USE: NORMAL OPERATION ................................................................................................................................................................................... 16
4.3.1 Normal operation conditions ......................................................................................................................................................................................................16
4.3.2 No-load shutdown .............................................................................................................................................................................................................................16
4.3.3 Output frequency ...............................................................................................................................................................................................................................16
4.3.4 Switching off .........................................................................................................................................................................................................................................16
4.4 USE: STATUS AND ALARM INDICATIONS ........................................................................................................................................................ 17
4.4.1 Standby ....................................................................................................................................................................................................................................................18
4.4.2 Normal operation ...............................................................................................................................................................................................................................18
4.4.3 eBoost operation ................................................................................................................................................................................................................................18
4.4.4 On bypass ...............................................................................................................................................................................................................................................18
4.4.5 On battery...............................................................................................................................................................................................................................................18
4.4.6 Battery low (end of runtime) .........................................................................................................................................................................................................18
4.4.7 Bypass out of limits ...........................................................................................................................................................................................................................18
4.4.8 Overload ..................................................................................................................................................................................................................................................19
4.4.9 Battery bad ............................................................................................................................................................................................................................................19
4.4.10 General alarm ......................................................................................................................................................................................................................................19
4.4.11 Shutdown pending ............................................................................................................................................................................................................................19
4.4.12 Startup pending ..................................................................................................................................................................................................................................19
4.4.13 P-N (Phase-Neutral) reversal .......................................................................................................................................................................................................19
4.4.14 REPO (Remote Emergency Power Off) ....................................................................................................................................................................................19
4.5 USE: SETUP MODE .................................................................................................................................................................................................... 20
4.6 BATTERY MANAGEMENT ........................................................................................................................................................................................ 21
5 COMMUNICATION ................................................................................................................................................. 22
5.1 USB PORT ...................................................................................................................................................................................................................... 22
5.2 RJ11 PORT .................................................................................................................................................................................................................... 22
5.3 USB / RS232 / RELAY INTERFACE CARD (OPTION) ..................................................................................................................................... 22
5.4 SNMP / WEB INTERFACE CARD (OPTION) ...................................................................................................................................................... 22
6 MAINTENANCE ....................................................................................................................................................... 23
6.1 SAFETY ........................................................................................................................................................................................................................... 23
6.2 GENERAL ....................................................................................................................................................................................................................... 23
6.3 RECYCLING THE UPS AT THE END OF SERVICE LIFE ................................................................................................................................. 23
6.4 BATTERIES .................................................................................................................................................................................................................... 23
7 TROUBLESHOOTING.............................................................................................................................................. 24
8 SPECIFICATIONS .................................................................................................................................................... 25
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1 IMPORTANT SAFETY INSTRUCTIONS
1.1 SAVE THESE INSTRUCTIONS
This manual contains important instructions that should be followed during installation and maintenance of the UPS. It
also gives all necessary information about the correct use of the UPS. Before attempting to install and start up the UPS,
carefully read this manual. Keep this manual next to the unit for future references.
Full understanding of and compliance with the safety instructions and warnings contained in this
manual are the
ONLY CONDITIONS
to avoid any dangerous situation during installation, operation and maintenance work, and to
preserve the maximum reliability of the UPS system.
GE refuses any responsibility in case of non-observance, unauthorized alterations or improper use of the delivered UPS.
The instructions in this manual are for UPS models VH700 UL, VH1000 UL, VH1500 UL, VH2000 UL and VH3000 UL. Check
your model number by looking at the rear panel of your UPS. Any difference in instructions is clearly indicated in the text,
for instance ‘(VH1000 UL)’.
The UPS is not suitable for computer room application as per the standard NFPA75.
While every care has been taken to ensure the completeness and accuracy of this manual, GE accepts no responsibility
or liability for any loss or damage resulting from the use of the information contained in this document.
This document shall not be copied nor reproduced without the permission of GE.
Due to technical improvements, some of the information contained in this manual may be changed without notice.
1.2 SAFETY WARNINGS AND SYMBOLS
The text of this manual contains warnings to avoid risk to persons, to avoid damages to the UPS system and the supplied
critical loads. Do not proceed beyond these warnings if you do not fully understand or are not able to meet the
mentioned conditions. The non-observance of the warnings reminding hazardous situations could result in human injury
and equipment damage.
Please pay attention to the meaning of the following warnings and symbols.
Safety warnings
WARNING! Refers to procedures or operations which, when not correctly performed, could cause personal injury
or serious damage to the system.
CAUTION The product may be in danger: when procedures or operations are not correctly performed, damage
to the product may be the result.
NOTE Warns the user about important operations or procedures described in this manual.
Safety Symbols
DANGER OF ELECTRICALLY LIVE PARTS
Related to all situations with potentially hazardous voltage.
SAFETY WARNING
This symbol is used for Warnings, Cautions and Notes.
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1.3 SAFETY RULES
CAUTION! RISK OF ELECTRIC SHOCK
The UPS has an internal battery supply with a nominal voltage of 36/72Vdc (see chapter 8). The
appliance outlets may be electrically live, even when the UPS is disconnected from the mains.
The UPS contains potentially hazardous voltages. Do not open the unit, there are no user serviceable
parts inside.
CAUTION
There may be damage to the equipment if procedures and practices are not strictly observed and
followed.
NOTE
Do not attempt to service the UPS unless you have had proper training. Refer all maintenance and
servicing to properly qualified, skilled and competent service personnel.
Qualified, skilled personnel are persons who (because of their training, experience, and position as well as their
knowledge of appropriate standards, regulations, health and safety requirements and working conditions) are authorised
to be responsible for the safety of the equipment, at all times whilst carrying out their normal duties and are therefore
aware of, and can report, possible hazards (observe IEC 60364 and national wiring regulations and accident prevention
rules).
1.4 TRANSPORT / STORAGE
WARNING!
Please consider the weight of the UPS. Lift the box with the help of a second person; never try to lift it
by yourself!
No liability can be accepted for any transport damage when the equipment is shipped in non-original packaging.
Store the UPS in a dry location with the batteries in a fully charged state. Storage temperature must be within
-4 and 122F (-20 and +50 C). If the unit is stored for a period exceeding 3 months, optimal battery lifetime is
obtained if the storage temperature does not exceed 86F (30C).
If the unit is stored for an extended period of time, the batteries must be recharged periodically. Connect the unit to a
wall outlet and recharge the batteries for 24 hours:
- if the storage temperature is within -4 and 86F (-20 and +30°C): every 12 months,
- if the storage temperature is within -4 and 122F (-20 and +50°C): every 3 months.
CAUTION
In case of storage, pay attention to:
1.5 FCC COMPLIANCE STATEMENT
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a residential environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment under
FCC rules.
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2 INTRODUCTION
2.1 INTRODUCTION
The GE (General Electric) VH Series UPS, a truly on-line uninterruptible power supply, protects your equipment from all
forms of power interference, including complete power failures.
2.2 INTENDED USE
Uninterruptible Power Supplies (UPS) are designed to protect sensitive electronic equipment such as computers and
telecommunications equipment.
CAUTION
DO NOT plug household appliances such as electric heaters, toasters or vacuum cleaners into the UPS.
The UPS output is intended to be used only for electronic loads such as computers and
telecommunications equipment.
The technical data as well as information concerning connecting requirements can be found on the rating label and in
this document and shall be strictly observed.
2.3 WARRANTY
GE, operating through its authorised agents, warrants that the standard products will be free of defects in materials and
workmanship for a period as per contract specifications, starting from the date of the invoice.
NOTE
This warranty does not cover failures of the product which result from incorrect installation, misuse,
alterations by persons other than authorized agents, or abnormal operating conditions.
2.4 DIAGRAM
Fig. 2.4: Diagram
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3 INSTALLATION
3.1 PACKAGE CONTENTS
The UPS shipping box contains:
VH Series UPS
4 plastic support parts
Mounting set
1 plastic front panel
2 plastic plugs
2 mounting brackets and screws
1 input power cord (700-2000VA)
1 USB cable
1 CD ROM with UPS monitoring software (see
chapter 5) and its manual
This manual
REPO Connector (see 3.6.3 / 4.4.14)
Inspect the UPS for damage after unpacking. If any damage is present please immediately notify the carrier and place of
purchase.
WARNING! In case of recognizable damage:
DO NOT connect any voltage to the unit
DO NOT put the unit into operation
Condensation may occur if the UPS system is moved directly from a cold to a warm environment. The UPS system must
be absolutely dry before being installed. Please allow an acclimatization time of at least two hours prior to installation.
Save the original packing material. No liability can be accepted for any transport damage when the equipment is shipped
in non-original packaging.
3.2 INSTALLATION RULES
NOTE
Before making any connection and switching on the VH Series UPS, please check the following conditions:
Your mains supply is 120 Volts and 50/60 Hz.
The total power demand of the connected equipment does not exceed the rated output power of the VH Series UPS
(refer to chapter 8 for the ratings).
The UPS is intended to be used in normal domestic and office situations.
The UPS must be powered from a single phase grounded socket-outlet. Do not use extension cords.
VH3000: This socket-outlet shall be installed near the equipment and shall be easily accessible.
Place cables in such a way that no one can step on or trip over them.
Avoid locations that are excessively humid, near water, near heat sources or in direct sunlight.
The ambient temperature should not exceed 104F (40C). Optimal battery lifetime is obtained if the ambient
temperature does not exceed 86F (30C).
It is important that ventilation air can move freely around and through the unit. Do not block the air vents.
Do not plug appliances such as electric heaters, toasters and vacuum cleaners into the UPS. The UPS output can be used
only for electronic loads such as computers and telecommunications equipment.
Be careful when connecting laser printers: be sure that the demanded power does not exceed the capacity of the UPS.
The sum of the leakage currents of the UPS and the connected loads should not exceed 3.5mA.
Connect only to short circuit and over-current protection branch circuit rated in accordance with the National Electric
Code, ANSI/NFPA 70, see following table:
UPS model
Branch protection
UPS model
Branch protection
VH1500 UL
20A
VH700 UL
15A or 20A
VH2000 UL
20A
VH1000 UL
15A or 20A
VH3000 UL
30A
CAUTION
To reduce risk of fire, connect the UPS only to a circuit provided with fuse values according to the
above
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3.3 INSTALLATION PREPARATIONS
The UPS can be used in a stand-alone tower format using the two supporting stands (section 3.3.1), or can be mounted in
a 19 inch rack using the two mounting brackets (section 3.3.2). All required items are included in the delivery.
NOTE
Please consider the weight of the UPS. Lift the unit with the help of a second person.
3.3.1 Vertical installation – preparations
1. Place the UPS horizontally on a table or desk.
2. Assemble the four parts of the plastic supports (and metal
rails in case of VH Series 1500-3000 VA) at the bottom side
of the UPS cabinet, using the 4 screws provided.
* The following two steps (3 and 4) must be performed by
qualified, skilled and service personnel only.
3. * Connect the DC connector of the internal batteries.
Battery block is 36V/72V and 7Ah/9Ah, as follows:
700VA - 3 x 7Ah, 36 V
1kVA - 3 x 9Ah, 36 V
1.5kVA - 6 x 7Ah, 72 V
2kVA - 6 x 9Ah, 72 V
3kVA - 6 x 9Ah, 72 V
4. * Assemble the front panel: insert the two metal clamps at
the rear of the panel into the holes at the upper side of
the UPS, then click the front panel into position.
Fix the front panel with the screw provided.
5. Place the UPS upright, and insert the two black plastic plugs
to cover the holes in the top panel of the UPS cabinet.
The VH Series UPS is now ready for further connections: proceed
with section 3.4.
Fig. 3.3.1: Installation preparations - Tower
2 1 3
4
5
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